GOOGLE has admitted that its Google Home and Chromecast devices aren't working properly. Hundreds of gadget fans are complaining about the devices on Twitter and outage tracker Down Detector. 3 The Google Home smart speaker is an Amazon Echo rival that you can talk to Credit: PA:Press Association 3 Users began complaining about the speaker not working at around 11am UK time on Wednesday Credit: The Sun / Down Detector A Google Home spokesperson told The Sun: "We're aware of an issue affecting some Google Home and Chromecast users. We’re investigating the issue and working on a solution." One aggrieved user said: "Google Mini is saying I am not connected to Google Home and that there is an error." Another, complaining on Down Detector, wrote: "Google Home saying it's not set up even after a reboot." And one explained: "Cast button is missing on all devices and on all apps that use Chromecast. Also my Google Home will not cast anything to the TV, or simply play radio stations or music from any app." 3 The Google Chromecast TV streamer is also failing to work correctly Credit: Not known, check with picture desk The issue appears to be affecting anything that works using Google's Home tech, which is a smart ecosystem of tech that lets you stream content to devices. For instance, the Google Chromecast allows users to play content on a TV using their smartphone or tablet. And you can play music on your Google Home smart speaker using the Google Cast function too, simply through a smartphone app. MOST READ IN TECH BOUNCE BACK Dogecoin founder thanks Elon Musk for tweet as crypto market stages comeback Live Blog LOOK UP Lunar eclipse 2021 LIVE: Blood Moon and total eclipse happening NOW PHENOMENON Lunar eclipse 2021: Why the Super Blood Moon isn't visible in the UK LOST & FOUND New Google Maps feature means you'll NEVER get lost again OPEN WINDOW Microsoft boss reveals NEW 'next-gen' Windows coming six years after Windows 10 BLOOMING Super Flower Moon will fill skies tonight – how to see stunning lunar spectacle The Google Home smart speaker was released in the US back in November 2016, followed by a global launch in 2017. It's a smart speaker designed to be a direct rival to the Amazon Echo and Apple HomePod. It's powered by Google Assistant, and can answer questions, set alarms or timers, and play music. Google's Chromecast is a much older device, having launched way back in 2013 – although it's been re-released as newer, updated versions since then. It's a TV streaming device that plugs into the HDMI port on the back of your telly. Once it's in, you can use your smartphone to "cast" content to the TV from popular apps like BBC iPlayer and Netflix. Is your Google Home not working properly? If so, let us know in the comments! We pay for your stories! Do you have a story for The Sun Online news team? Email us at tips@the-sun.co.uk or call 0207 782 4368 . We pay for videos too. Click here to upload yours.<doc-sep>If you’re an avid Google Home and or Chromecast user, there’s a chance that you’ve encountered an error message this morning or just found that your device isn’t working. Don’t worry, you aren’t alone and Google is working on a fix. Since late last night, users have been posting to Twitter and Reddit voicing complaints that their Google Homes and Chromecasts not working. Those affected are receiving error messages from Google Home that state that something went wrong and Chromecasts just not showing up in apps as castable devices. But what’s odd is that this bug isn’t affecting everyone or every Google Home / Chromecast. Personally, my regular Google Home has been plagued by a “Your Google Home is not set up yet” error message but my handful of Home Minis are working just fine. If you’re also receiving this specific error message, don’t bother resetting the speaker like I did because it won’t fix anything. As it would be almost impossible to ignore all of the comments online from customers who are experiencing downtime, Google has acknowledged the issue and states that a fix is being worked on. We will update this post when Google finds a solution to the problems affecting Google Homes and Chromecasts. Update: Google is now rolling out a fix that should fix the problems affecting Google Homes and Chromecasts. Performing a reboot of the affected device should solve any problems. We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → https://t.co/CM4ov63F46. Thanks for sticking with us! — Made by Google (@madebygoogle) June 27, 2018 Check out 9to5Google on YouTube for more news: FTC: We use income earning auto affiliate links. More. Check out 9to5Google on YouTube for more news:<doc-sep>If you woke up yesterday morning and found your Google Home device wasn’t working properly, you weren’t alone — users were prevented from interacting with their Google-based smart devices, and no amount of resetting and tinkering with options fixed the problem. There’s now a patch in place. Google reported this afternoon via Twitter that you can reboot your Google Home or Chromecast device to get it up and running right away, or wait a few hours for the fix to kick in automatically. We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → https://t.co/CM4ov63F46. Thanks for sticking with us! — Made by Google (@madebygoogle) June 27, 2018 What prompted the problem in the first place? Google has vaguely explained in an email sent to all owners of Google Home and Chromecast devices. “We found a glitch with one of our backend systems and spent the day working hard to get everyone back up and running,” the company said in the email. “It’s frustrating when technology doesn’t work the way it should, especially when you’re depending on it. We’re sorry that happened.” The problem stopped the user from completing any interaction with Google Home and Chromecast devices. According to a thread on the r/GoogleHome subreddit, Google Home, Google Home Mini, and Chromecast devices were affected, and the issues seemed to extend worldwide, with problems reported in the U.S., Brazil, and Indonesia, as well as other countries. We confirmed our Google Home Max had the same issue. It was pretty obvious if any of your devices were suffering from the problem. If using a Google Home, “Hey, Google” commands were being followed by messages that the Home device is not yet set up, that a problem has been encountered, or a glitch occurred. If you were using a Chromecast, you may have found that it wasn’t found for streaming — as per numerous early complaints — or that it simply refused to boot up. That being said, not all devices were affected. One Reddit commenter suspected that a recent update to add Spanish may have caused the issue, and noted that their units were fine until the update dropped earlier. The Made By Google Twitter account was inundated with questions about the issue, and put out the following statement early yesterday: Hey there, thanks for reaching out ― we're already aware of this and are working on it. We'll keep you posted once we get a fix. — Made by Google (@madebygoogle) June 27, 2018 The interconnectivity of various smart devices is something of an Achilles’ heel for many companies, as their nature means that one issue can ripple all the way through the ecosystem before anyone has the chance to notice it. Still, Google’s smart home devices have been relatively stable compared to Amazon’s Alexa, which recently told users “every time I close my eyes, all I see is people dying,” and has previously burst out laughing for no discernible reason. Editors' Recommendations<doc-sep>
We have a fix for Google Home and Chromecast. It will automatically roll out within the next 6 hours. To get back up and running now, reboot your device → https://t.co/CM4ov63F46 . Thanks for sticking with us! Update: Google says it is rolling out a fix for misbehaving Google Home units and Chromecasts, but to speed up the process, you should reboot your device. If you're like me, using your Google Home is something that's become part of your daily routine, whether you use it for controlling smart home gadgets or checking on the commute to work. As such, you might have been thrown for a loop when your Home decided to stop working this morning. According to various reports on Reddit and Twitter, the Google Home, Home Mini, and Chromecast simply aren't working for people all around the globe. Affected Google Home and Home Minis respond with "Your Google Home is not set up yet" immediately after saying "Hey, Google" or "Ok, Google" whereas Chromecasts aren't showing up as devices you can cast to within your favorite apps. Even if you try unplugging and plugging your gadgets back in, the problems still persist. We can't say for sure how many devices aren't working, but it seems to be pretty widespread. My Chromecast and Google Home are working just fine, but my Home Mini has been turned into a fabric paperweight. The Made By Google account on Twitter has confirmed it's aware of the issue and actively working on a fix, and once they confirm that all is well, we'll update this article accordingly. Are you having any issues with your Google gadgets? Google Duplex will begin testing in the real world this summer