FORT COLLINS, Colo. — Water Pik, Inc. is voluntarily recalling its Sonic-Fusion® flossing toothbrush because the charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns. The recall is applicable only to Sonic-Fusion® products. All other Waterpik® brand flossers and toothbrushes are not affected. The following models have been recalled: Name of Product Model Serial/Lot Numbers Sonic-Fusion® SF-01 SF01 17 06 01 through SF01 18 06 28 Sonic-Fusion® SF-02 SF02 17 06 01 through SF01 18 06 28 3,800 units were affected. The company says the toothbrushes were distributed between June 2017 and June 2018 in all U.S. states. Consumers who have the affected units should stop using them, immediately unplug the unit, and return them to Water Pik, Inc. To receive a product return kit, or for additional information, consumers should call 1-800-674-7718 from 7:00 a.m. to 5:00 p.m. MDT, Monday through Friday or email at SonicFusion-Return@Waterpik.com.<doc-sep>Waterpik Sonic-Fusion toothbrush Photo : Waterpik A freshly debuted $200 toothbrush that promises to both brush and floss your teeth is heating up bathrooms for all the wrong reasons. This month, the electric toothbrush and water flosser company Water Pik announced a voluntary recall of all units of its Sonic-Fusion toothbrushes over claims that some of the products have shot off sparks and partially melted while being charged. In at least one case, the toothbrush caused a fire. Advertisement According to the announcement, also distributed by the Food and Drug Administration, customers have complained of toothbrushes that are overheating when placed in the charging base, leading to “localized melting and sparking.” There have been four reports of overheating and one report of a small fire caused by the products, all in the US, a Water Pik spokesperson told Gizmodo. At this point, there have been no reports of injury. The recall concerns 3,800 units of Sonic-Fusion toothbrushes that were distributed between June 2017 and June 2018 across the US and Canada. A list of the affected model and serial numbers can be found here. “Consumers who have the affected units should stop using them, immediately unplug the unit, and return them to Water Pik, Inc,” the company’s statemen t read . It’s a poor start for Water P ik’s new product, which it touted as the first toothbrush to receive a seal of approval from the American Dental Association as a dual electric brush and water flosser. The product functions as a electric toothbrush, but has a nozzle in the middle that acts as a water flosser (please enjoy its deliciously campy infomercial here). In a departure from the typical recall, the takeback mostly doesn’t affect the paying public. The recalled products were given to “professional educators” and “key opinion leaders” or sold through trade shows and for a limited time online. And the toothbrush only became widely available to the public this May. Sales of the Sonic- Fusion have since been indefinitely suspended until the problem can be fixed. It’s not the first recall from Water P ik . In 2012, the company recalled its SinuSense Water Pulsator nasal irrigation device because water kept getting into the product’s battery compartment, which could ruin them. Advertisement The company does not have a timeline on when its current investigation of the faulty toothbrush might be wrapped up, Water P ik said. [Waterpik]<doc-sep>
Water Pik is recalling 3,800 of its Sonic-Fusion flossing toothbrushes because the charging base may overheat and possibly cause a fire. The company issued a voluntary recall after receiving reports of the product malfunctioning from U.S. customers, the Food and Drug Administration says. The toothbrush base may overheat with localized melting and sparking, possibly causing fire, shock or burns, Water Pik says. The electric toothbrushes, which were available in all U.S. states and Canada, were distributed between June 2017 and June 2018, the company says. The products were limited to professional educators, key opinion leaders, trade show customers and limited direct online sales. Water Pik says there have been no reported injuries attributed to the problem. If consumers have had any adverse reactions they can contact the FDA's MedWatch Adverse Event Reporting program. The toothbrushes affected are Sonic-Fusion model SF-01 with serial/lot numbers SF01 17 06 01 through SF01 18 06 28, and model SF-02 with serial/lot numbers SF02 17 06 01 through SF01 18 06 28. Customers can find the serial/lot numbers by looking on the product's base. No other Waterpik flossers or toothbrushes are affected, Water Pik says. Customers who have the affected units should stop using them, immediately unplug the unit, and return them to Water Pik. For a product return kit or for additional information, consumers should call 1-800-674-7718 from 8 a.m. to 5 p.m. ET, Monday through Friday. Consumers can also contact Water Pik via email at SonicFusion-Return@Waterpik.com or go to SFReturn.com. Follow USA TODAY reporter Mike Snider on Twitter: @MikeSnider.