After a number of well-documented problems with the Windows 10 October 2018 Update, Microsoft released a cumulative update aimed at fixing a number of issues and bugs, however it seems like that update is causing dreaded Blue Screen of Death (BSOD) errors on some HP computers. As Windows Latest reports, the Windows 10 KB4464330 patch for the Windows 10 October 2018 Update is causing Blue Screens of Death, where the PC becomes unresponsive, and displays a blue error screen, due to incompatible drivers on certain HP computers. Read more: HP Spectre x360 (2018) A user who experienced the issue with their HP EliteDesk 800 G3 claimed on a Microsoft answers forum post that their PC no longer boots after installing the cumulative update. People have also been documenting their problems on Reddit and Twitter as well. We seem to be seeing a number of blue screens from clients today following the latest #windowsupdate. Anyone else got problems? #Windows10October 11, 2018 See more More problems In the Twitter exchange above, it's suggested another update, KB4462919, appears to be the problem. If you have an HP computer, it’s worth holding off installing any updates until Microsoft or HP addresses the issue. However, if you’ve installed it and are experiencing problems, it looks like deleting the HpqKbFiltr.sys file from the system32/drivers on your PC will help.<doc-sep>Microsoft halts Windows 10 October 2018 Update to investigate data loss reports Watch Now The cumulative update for the few PCs that moved to Windows 10 version 1809 before Microsoft halted its rollout is causing BSOD errors on some HP machines. The suspected cause of blue screen of death, BSOD, errors on numerous HP PCs is the update KB4464330 for Windows 10 version 1809, which fixed an error that deleted user profiles, and carried Microsoft's October Patch Tuesday security updates. Microsoft currently lists no known issues with this build but, as spotted by Windows Latest, several HP users and admins managing HP machines are reporting BSOD problems after installing the update. The affected machines are reporting an error called 'WDF_Violation', referring to the Windows Driver Framework. "KB4462919 BSODs all HP workstations we tested on so far. Can't do system restore, recovery point, etc. Have to reimage. Don't kick this out until it gets revised or you fully test. All BSOD shows Stop Code: WDF VIOLATION," wrote one user on BleepingComputer. SEE: 20 pro tips to make Windows 10 work the way you want (free PDF) Other HP users have reported the same issue on Microsoft's community forum. According to one HP user who claims to have been affected, deleting an HP driver called 'HpqKbFiltr.sys' successfully resolved the WDF Violation. But other HP users on Reddit report that either that driver isn't present on their system, or that deleting it doesn't actually resolve the issue. The BSOD problems don't appear to be widespread but they come as Microsoft faces criticism not just over the botched rollout of Windows 10 version 1809, but also Windows 10 Home users having to contend with major feature rollouts -- and their glitches -- twice a year. "Microsoft needs to step off the new feature train, at least temporarily, and get Windows 10's reliability and fundamentals back on track," writes ZDNet's Mary Jo Foley. Making matters worse, several Windows Insider testers reported the same issue months before the rollout. To minimize the chances of missing low-volume reports, Microsoft this week tweaked its Feedback Hub, so that users can now report the severity of the issue they're facing. Previous and related coverage Windows 10 1809 bungle: We won't miss early problem reports again, says Microsoft Microsoft makes changes to its Feedback Hub after failing to notice early reports flagging up data losses caused by the Windows 10 October 2108 Update. Microsoft halts rollout of Windows 10 October 2018 Update: What happens next? Only days after releasing its latest feature update to Windows 10, Microsoft abruptly stopped the rollout and pulled the new version from its download servers as it investigates "isolated reports" of a data-destroying bug. What should you do now? Windows 10 October update delete your files? This tool might recover them No word yet from Microsoft about Windows 10 October 2018 Update deleting user files -- but it's a problem Windows Insiders have encountered before. Windows 10 October update problems: Wiped docs, plus Intel driver warning Back up files before upgrading to Windows 10 1809, and if you get a warning about Intel drivers, do not proceed. Microsoft begins rolling out Windows 10 October 2018 Update Microsoft is starting to roll out the Windows 10 October 2018 Update today, starting with Insiders and those ready to proactively grab the new bits. Windows 10 1809: Microsoft reveals features it's dropping in October 2018 Update Microsoft sets out its list of features that are being removed or deprecated in the next Windows 10 release. Windows 10 October 2018 Update: The new features that matter most Windows 10 version 1809, officially the October 2018 Update,started rolling out October 2. Here are some of the new capabilities you can expect in this surprisingly feature-packed release. Windows 10 October 2018 Update: 5 new features business users will love TechRepublic Windows 10 is getting a big update in its next release. Here are some of the enterprise-centered features to expect in the Windows 10 October 2018 Update. Surface Pro 6, Surface Laptop 2, Surface Studio 2 and Surface Headphones: Everything Microsoft just announced CNET Plus: Windows 10 October 2018 Update is now available.<doc-sep>
It appears that Microsoft is having some serious update quality control issues these days. Shortly after the release of the Windows 10 October 2018 Update, users started reporting missing files after the upgrade, which forced the company to stop the distribution of the update. And now some users are reporting (via BleepingComputer) Blue Screen of Death (BSOD) errors after installing update KB4464330, which is the cumulative update that addresses the data loss problem. According to several forums posts at the official Microsoft forums and on Reddit, some HP devices are crashing with the WDF_Violation error when trying to install the latest cumulative update. This problem isn't just happening on devices running the October 2018 Update but also on computers running the April 2018 Update (version 1803). User Mikael Sillman, at the Microsoft forums, also reveals that the support team said that the company is investigating the problem, and it has temporarily paused the update on affected devices. However, if you're having this problem, there's a workaround that seems to be working for some users. In this Windows 10 guide, we walk you through the steps to resolve the BSOD crashes after installing the October Patch Tuesday. How to fix BSOD errors after installing the Windows 10 Patch Tuesday October update To fix the problem the WDF_Violation error after installing update KB4464330 or KB4462919 on Windows 10, use these steps: Warning: This isn't an official fix, but it appears that has helped several users to resolve the Blue Screen of Death on HP computers. Use these instructions at your own risk. Start your computer. Quick Tip: If you're starting your device after the crash, it should go straight into Advanced Startup. If this is not the case, as soon as your device goes through the Power-On Self-Test (POST) and the Windows logo appears, press the power button. Repeat this process three times, and then your device should enter into the Advanced startup settings. Click the Advanced startup button. Click the Troubleshoot option. Click on Advanced options. Click the Command Prompt option. Type the following command and press Enter: cd C:\Windows\System32\drivers Type the following command and press Enter: ren HpqKbFiltr.sys HpqKbFiltr.sys.old Type the following command and press Enter: exit Once you complete these steps, restart your HP computer, and Windows 10 should start booting as expected. More Windows 10 resources For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: