Queen of Coquitlam has been redeployed to the route between Langdale and Horseshoe Bay Article content LANGDALE — B.C. Ferries says service is back to normal at its terminal on the Sunshine Coast where a docking accident caused significant delays Tuesday. Spokeswoman Deborah Marshall says another vessel, the Queen of Coquitlam, is being used on the route between Langdale and Horseshoe Bay. We apologize, but this video has failed to load. tap here to see other videos from our team. Try refreshing your browser, or Langdale Terminal service restored where ferry hit dock: B.C. Ferries Back to video She says the vessel involved in the accident will be out of service for repairs until further notice. The Queen of Surrey was loaded with passengers and vehicles during what Transportation Minister Claire Trevena called a “hard landing” Tuesday morning. B.C. Ferries says no injuries were reported, but the vessel and terminal marine structures were damaged. The Ministry of Environment said Tuesday it was working with the coast guard to determine if there was any environmental damage, but none had been reported by B.C. Ferries. Photo by James Baker Photo by James Baker Photo by James Baker CLICK HERE to report a typo. Is there more to this story? We’d like to hear from you about this or any other stories you think we should know about. Email vantips@postmedia.com.<doc-sep>Send this page to someone via email A B.C. ferry has been safely removed from a berthing structure it smashed into at the Langdale terminal after nearly 10 hours on Tuesday. Crews used a a tugboat to push the vessel free shortly before 6 p.m. The Queen of Surrey was approaching the terminal when it came to an abrupt stop, according to witnesses at the scene. Danyelle Girard was on the vessel when it collided. “There was a bunch of noise, it sounded really loud all of a sudden, like the brakes started going all weird from the back of the ferry,” she said. “And then all of a sudden they came over the speaker and it was just like, ‘Brace, brace, brace brace!” and everything just slammed forward and everything jolted forward.” Story continues below advertisement WATCH: BC Ferry hits dock and damages front of the ship in Langdale 2:07 WATCH: BC Ferry hits dock and damages front of ship in Langdale WATCH: BC Ferry hits dock and damages front of ship in Langdale – Mar 26, 2019 A @BCFerries vessel has struck a barge at the Langdale terminal. It is not going anywhere fast now #delay pic.twitter.com/qfDdugjgBE — Doris Bregolisse (@Global_Doris) March 26, 2019 BC Ferries spokesperson Deb Marshall said the ferry came into contact with the berthing structure and became stuck on a pontoon. Marshall said there were no injuries. Nearly 300 passengers and 125 vehicles, none of which were damaged, remain on board. Girard told Global News that there was a frustrating lack of communication from BC Ferries about what was going on and how long the boat would remain stuck. However she said staff on the vessel were very pleasant, and provided free food to passengers trapped on the vessel. BC Ferries said ferry service between Horseshoe Bay and Langdale was temporarily suspended. A tugboat was brought into free the vessel and a water taxi for foot passengers was put in place between Horseshoe Bay and the Sunshine Coast. Story continues below advertisement Evening service was scheduled to be provided by the Queen of Cowichan. — With files from Doris Bregolisse<doc-sep>A British Columbia ferry loaded with passengers and vehicles bound for the Sunshine Coast was involved in a docking accident on Tuesday morning. BC Ferries says in a statement no injuries to passengers or crew were reported when the Queen of Surrey hit the berth at the Langdale terminal as it was attempting to dock after arriving from Horseshoe Bay. It says the accident caused damage to the vessel and terminal marine structures and a tug was dispatched to the scene to assist the vessel. BC Ferries says the Queen of Surrey will be out of service until further notice, but it’s redeploying several vessels around the fleet to restore regular service on the Horseshoe Bay-Langdale route starting Wednesday morning. It says the Queen of Coquitlam will be redeployed to the Langdale route, while the Coastal Inspiration will take over the Duke Point_Tsawwassen route and the Coastal Celebration will operate the Swartz Bay-Tsawwassen route. As a result of these redeployments, BC Ferries says it will provide regularly scheduled service to its customers. It adds the Queen of Cowichan and Queen of Oak Bay will provide vehicle and passenger service on the Horseshoe Bay-Langdale route Tuesday night. “BC Ferries apologizes for the inconvenience this temporary service interruption caused its customers today,” it says. Transportation Minister Claire Trevena says the cause of the accident is under investigation. CHEK Newsletter Sign up for our newsletter to get breaking news and daily digests sent to your email. Email Address Sign Up “What I know is the ferry had what’s described as a hard landing and ran into the dock and they are trying to get people off the ferry,” she says. “We haven’t yet had an explanation of just why they ran into the dock.” The Environment Ministry says in a statement it’s aware of the incident and is working with the coast guard and BC Ferries to determine if there were any environmental impacts. The ministry says BC Ferries has reported that there were no spills as a result of the incident and the Western Canada Marine Response Corporation is on scene assisting with towing the ferry to a safer area. With files from The Canadian Press<doc-sep>Share this Story: B.C. Ferries passengers stuck for 11 hours on ferry at Langdale Terminal B.C. Ferries passengers stuck for 11 hours on ferry at Langdale Terminal "They did a pretty good job for how much they blew it," he said. "I feel for the captain, it looks like a pretty easy landing and he just didn't stick it. He hit that dock pretty good. It was crazy." Photo by Kurt Penner photo Article content Almost 300 B.C. Ferries passengers spent an unwanted day on a ferry Tuesday after the Queen of Surrey smashed into a dock at the Langdale terminal. James Baker told Postmedia News that he boarded the 7:20 a.m. ferry from Horseshoe Bay to the Sunshine Coast to visit friends. At around 8:10 a.m., as Baker was walking down a stairwell to the vehicle deck, he heard an annoucenment: “brace, brace, brace.” We apologize, but this video has failed to load. tap here to see other videos from our team. Try refreshing your browser, or B.C. Ferries passengers stuck for 11 hours on ferry at Langdale Terminal Back to video “Then boom, we hit the dock,” he said. B.C. Ferries spokeswoman Deborah Marshall said there were 285 passengers on the vessel and there were no injuries. At around 5:30 p.m., B.C. Ferries got permission from Transport Canada to have a tug free the vessel from the dock pontoon so that cars and passengers could disembark. At 6:15 p.m., vehicles and passengers began leaving the ferry. Baker said B.C. Ferries did a good job keeping passengers informed, and provided free food and drinks. “They did a pretty good job for how much they blew it,” he said. “I feel for the captain, it looks like a pretty easy landing and he just didn’t stick it. He hit that dock pretty good. It was crazy.” Advertisement Story continues below This advertisement has not loaded yet, but your article continues below. Article content Passengers without vehicles who were caught waiting at the terminal were transported free by water taxi to Horseshoe Bay. On Tuesday evening, there were four scheduled departures from Horseshoe Bay and three from Langdale. In a news release, B.C. Ferries said that several vessels would be shifted so that regular service between the Sunshine Coast and Langdale would resume in the morning. Transportation Minister Claire Trevena said the cause of the accident was under investigation. “What I know is the ferry had what’s described as a hard landing and ran into the dock and they are trying to get people off the ferry,” she said. “We haven’t yet had an explanation of just why they ran into the dock.” The Environment Ministry said in a statement it was aware of the incident and was working with the coast guard and B.C. Ferries to determine if there were any environmental impacts. The ministry said B.C. Ferries had reported that there were no spills as a result of the incident and the Western Canada Marine Response Corporation was on the scene assisting. Yup. Announcement just made, going to be another 2 hours. https://t.co/yWQvvQruxl — James Baker (@JamesIanBaker) March 26, 2019 Advertisement Story continues below This advertisement has not loaded yet, but your article continues below. Article content Gibsons resident Kurt Penner was in the car lineup waiting to get on the 8:40 a.m. sailing to Horseshoe Bay when he heard a crash. “It was loud enough that I knew something was up, because that’s not the way it normally sounds when it docks,” said Penner. “I looked up right away and saw that it was not where it was supposed to be. It was off-course and it had crashed into the end of the side dock.” Advertisement Story continues below This advertisement has not loaded yet, but your article continues below. Article content Penner said he then watched as the ferry crew revved up the engines and tried, unsuccessfully, to pulled away from the dock. Photo by James Baker Photo by James Baker Photo by James Baker With files from Canadian Press and Scott Brown Share this article in your social network Latest National Stories Advertisement Story continues below This advertisement has not loaded yet, but your article continues below. Vancouver Sun Headline News Sign up to receive daily headline news from the Vancouver Sun, a division of Postmedia Network Inc. Email Address There was an error, please provide a valid email address. By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc. 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Send this page to someone via email The B.C. ferry that crashed into the dock at Langdale on the Sunshine Coast on Tuesday will be out of service “indefinitely” while repairs are made, the company said Wednesday. Spokesperson Deborah Marshall says an engineering team is working on a repair plan to take care of the damage done to the Queen of Surrey’s hull and rudder. READ MORE: BC Ferries vessel strikes dock at Langdale terminal She added that service has returned to normal after dispatching the Queen of Coquitlam to take over the route between Langdale and Horseshoe Bay. Meanwhile, B.C. Ferries will delay a planned refit for the Coastal Celebration in order to bring it into service from the mainland to Swartz Bay, replacing the Queen of Coquitlam’s regular route. Story continues below advertisement WATCH (March 26): Doris Maria Bregolisse reports from the scene of the ferry crash in Langdale 3:01 BC Ferry strikes barge at Langdale ferry terminal BC Ferry strikes barge at Langdale ferry terminal – Mar 26, 2019 “We had to put a pause on the Coastal Celebration’s refit so once we revise our plans, we can finish that refit on the Celebration and also make repairs to the [Queen of] Surrey,” Marshall said, adding passengers shouldn’t experience any more delays. The Queen of Surrey was loaded with nearly 300 passengers and 125 vehicles when it made what Transportation Minister Claire Trevena called a “hard landing” Tuesday morning. Story continues below advertisement No one was hurt and no vehicles were damaged, but passengers were stuck on the ferry for nearly 10 hours before being allowed to disembark. One passenger told Global News free food was provided to everyone trapped on the vessel, and the staff were pleasant despite what she called a lack of communication. WATCH (March 26): Grace Ke has more on the cancelled sailings due to the ferry crash 2:25 Sailings cancelled between Horseshoe Bay and Langdale Sailings cancelled between Horseshoe Bay and Langdale – Mar 26, 2019 A tugboat was brought in to free the vessel from the berthing structure at the Langdale terminal, and a water taxi was put in place for foot passengers between Horseshoe Bay and the Sunshine Coast. Story continues below advertisement Evening service was provided by the Queen of Cowichan. The Ministry of Environment said Tuesday it was working with the coast guard to determine if there was any environmental damage, but none was reported by B.C. Ferries. —With files from Jon Azpiri and the Canadian Press