You should probably avoid installing the update that Facebook pushed out yesterday for Messenger on iOS. Many people have noticed that the app is crashing frequently after updating. For me, Messenger opens fine initially. But if I switch to another app and come back, it fades to black and crashes to the iPhone home screen. Tapping on notifications is also leading to the immediate crash for some. The problem has been reproduced by many of us here at The Verge. Facebook is aware of the issue and working on an update for the bad update, according to a spokesperson. Version 170.0 is the buggy release, and the company has already submitted a fix (170.1) to Apple. You can identify the version by tapping “more” in the updates tab of the App Store. (Update: the new version is now available in the App Store.) The app isn’t completely broken, mind you; you’re still able to chat with folks when it successfully opens after a crash. But this is still a pretty nasty bug. One wonders how this wasn’t picked up by Facebook’s developer team. I know tech companies are trying to be more mindful about the amount of time we’re all spending on our phones, but come on, people. This isn’t the answer. We could really use that sleek, simplified redesign of Messenger right about now, anyway. Update 3:05PM ET June 15th: The updated version of Facebook Messenger with a fix for the crashes is now available from the App Store. So if you’re been experiencing the problem, be sure to update.<doc-sep>HUNDREDS of frustrated Facebook Messenger users are complaining that the app keeps crashing. The flood of crash reports seems to have started after the latest update, suggesting the two are linked. 3 A new Messenger update is playing havoc with users' phones Credit: Alamy Every few minutes a new post on Twitter appears, moaning about the crashing Facebook chat app. And a Reddit thread on the site's iPhone forum has dozens of users reporting crash issues too. It seems to be linked to the new v.170 update, which arrived on Android phones on June 13 and on iPhone around 15 hours ago. According to affected users, the app crashes as soon as it's opened. 3 Users are flooding Twitter with complaints about the latest Messenger app update Credit: The Sun / Twitter One Reddit user wrote: "My FB Messenger app just updated (v.170.0) and now every time I run it, it crashes back to the home screen. "That's a new low even for [Facebook] standards." Another replied: "Mine crashes too as soon as I open it. "Then after a crash it works until I leave the app again and try to reopen, then it'll crash again." Users on Twitter are complaining too, with some warning others not to update until the problem is fixed. 3 Users are warning others to avoid installing the update Credit: The Sun / Twitter On iPhone, the description for the latest Messenger app update reads: "We update the app regularly so we can make it better for you. "Get the latest version for all of the available features and improvements. Thanks for using Messenger" The Android update log gives a slightly more detailed blurb of what's actually changed: "What's New. Now you can see your call history and missed calls – all in one place." Things you didn’t know you could do on Facebook Messenger – from planning your holiday to keeping you conversations secret MOST READ IN TECH BOUNCE BACK Dogecoin founder thanks Elon Musk for tweet as crypto market stages comeback Live Blog LOOK UP Lunar eclipse 2021 LIVE: Blood Moon and total eclipse happening NOW PHENOMENON Lunar eclipse 2021: Why the Super Blood Moon isn't visible in the UK LOST & FOUND New Google Maps feature means you'll NEVER get lost again OPEN WINDOW Microsoft boss reveals NEW 'next-gen' Windows coming six years after Windows 10 BLOOMING Super Flower Moon will fill skies tonight – how to see stunning lunar spectacle Facebook has confirmed the issue on Twitter, responding to users complaining about the issue. In one tweet sent just after midnight this morning, Facebook wrote: "We're aware of the issue and we're working on a fix." However, a fix doesn't seem to have been rolled out yet. There's no new version of Facebook Messenger available to download on the Apple App Store or Android Google Play Store beyond v.170. And users are still complaining well into the afternoon today. In a statement given to The Sun, a Facebook spokesperson said: "We are aware of the issue and are working on a fix." Have you experienced any issues with Facebook Messenger lately? Let us know in the comments! We pay for your stories! Do you have a story for The Sun Online news team? Email us at tips@the-sun.co.uk or call 0207 782 4368 . We pay for videos too. Click here to upload yours.<doc-sep>James Martin/CNET If you rely on Facebook Messenger to chat with friends (I do) and you're on an iPhone or iPad (not me), you might have noticed the app is crashing a lot today. According to The Verge, that's because you downloaded Messenger version 170.0, which was just released yesterday. It seems to have a bug which makes the app crash as soon as you open it, according to many user reports. The fix is just as simple: Download Messenger version 170.1 right now. It's brand-new, released today, presumably just to counter that bug. Facebook confirmed to CNET that the new update should solve the issue. Sure, you could maybe just wait for it to update automatically, but perhaps you're away from Wi-Fi right now. Depends on your settings, I suppose. Disclosure: Sean's wife works for Facebook as an internal video producer.<doc-sep>Those waking up Saturday looking to remember what they drunkenly posted to Facebook last night, or those more responsible just checking to see what their family is up to this weekend, were unable to this morning due to a Facebook app outage. Facebook appears to be down for mostly Android users as this time. According to Down Detector, the first reports that the Facebook app wasn't working began shortly after 6 a.m. EST Saturday. Update: Sunday morning, Facebook's Android app is still down for many users. Is there a fix? Some Android Facebook users claim that if you delete, and then redownload the app, it will work as normal. Some other Twitter users have come up with another way to make the app work. #facebookdown I'm spreading awareness! This got mine to work again. 1. Open settings (for ur phone, not fb) 2. Go to apps 3. Click Facebook 4. Go to Storage 5. Clear Cache 6. Clear Data You'll have to sign in again, & re-allow permissions, but it made the app work for me! — Samantha Mercer (@bbynblue) June 17, 2018 As of 10 a.m. EST Saturday, Facebook was still down for Android users and the company has not acknowledged the problem on its official Twitter account. The Down Detector outage maps shows most the reports coming from the U.K. and the East Coast of the U.S. Update: As of 1:25 p.m. Saturday the Facebook app is still crashing or completely inaccessible. Android Facebook users were quick to hop on competing social media platforms to voice their frustration about the app being down. "Facebook app is down, so I'm forced to finally check out Twitter today," user Zeke Stott wrote. Facebook app is down, so I'm forced to finally check out Twitter today.#Facebookdown — Zeke Stott (@ZekeStott) June 16, 2018 "So the facebook app on android hasnt been working for hours now and it made me realize I do need facebook," one user wrote So the facebook app on android hasnt been working for hours now and it made me realize I do need facebook 😒 — Aprl (@aprillejoieb) June 16, 2018 What's wrong with you my dear facebook app. — JAY👽 (@escanan_jayy) June 16, 2018 "I just can't access my Facebook app. It keeps closing/restarting as soon as i open it. C'mon @facebook , i know that it isn't just me with this issue," Twitter user Lucas Moretti said. Giant software company: Let's release a major update on Friday! Everyone does this. Me: Suddenly my app doesn't work. *Crickets chirp noisily until Monday*#facebookdown — Info_Viking (@megacoolmike) June 17, 2018 "Giant software company: Let's release a major update on Friday! Everyone does this. Me: Suddenly my app doesn't work. *Crickets chirp noisily until Monday*," another Twitter user said. @facebook what's going on with the Android app? Still having #facebookdown issue. — Be True (@soundinglouder) June 17, 2018 Stay with Newsweek for updates about the Facebook Android app being down.<doc-sep>
Facebook Messenger users: You may want to hold off updating to the latest version of the Messenger app. The new Messenger update—version 170.0—was released to iOS users on June 14, and they are reporting the app is extremely buggy and crashing often. Facebook said it was aware of the Messenger crash bug and was working to roll out another update that will fix the issues. Users who have not updated to the latest Facebook Messenger version, appear to not have any reported issued. The Twitter accounts of Facebook and Messenger have been quiet about updates regarding the bug, only responding to users with "We're aware of the issue and we're working on a fix," but have not responded to users publicly since Thursday. According to The Verge, Facebook submitted version 170.1 to Apple to fix the problem. Users are voicing their frustration with Messenger crashing online. "Messenger on Facebook is stuck today I can't do a thing with it I've tried deleting and reloading the app!!" user Sally Young tweeted. "Hi @facebook. What's wrong with Messenger for iOS? It keeps crashing. P.S. My app is updated," Tonyo Cruz wrote. Hi @facebook. What’s wrong with Messenger for iOS? It keeps crashing. P.S. My app is updated. — Tonyo Cruz (@tonyocruz) June 15, 2018 "Glad to know I'm not the only one whose facebook messenger is crashing every time I open it," another user wrote. Glad to know I'm not the only one whose facebook messenger is crashing every time I open it — Karl Cooper (@ark_ryl) June 15, 2018 When Newsweek updated to version 170.0, the app crashed when we tried to open it as well. As of 2 p.m. EDT Friday, users were still reporting problems with the app. Dear @facebook team what’s going on with last messenger iOS update always crash when i start up — Oº°‘¨ Engغندور ¨‘°ºO (@IbrahimGandour) June 15, 2018 Stay with Newsweek for updates on the Facebook Messenger bug.