text: 17 February 2020, Zarqa, Jordan: Incentive-Based Volunteer Sana'a Sana'a gives instructions a a group of women draw up their designs during ceramics class held by the Lutheran World Federation at the Zarqa Ladies Association, one of some 200 Community-Based Organizations in Zarqa. Through a variety of activities, the Lutheran World Federation serves to offer psychosocial support and strengthen social cohesion between Syrian, Iraqi and other refugees in Jordan and their host communities.