None of the above choices .They will call their cable provider again .They will try to fix the television themselves .They will get someone to help them with their TV .
What may happen after they experience this issue ?
The only shows I watch on that channel are " Fringe " and " Cops " . The tv signal sometimes becomes pixelated and I lose sound for seconds at a time , but it is not something that happens on a regular basis . I hesitate to even think of calling now since they might think this is another false report .