Nook Simple Touch eReader
I bought a nook as a christmas present for my 10yr old, it didn't turn on. Thats not the big deal, it's an electronic and sometimes these things happen.<br />What really gets me is the service. When I went to return it at my local B&N they told me it could only be exchanged for a used one! I explained that I bought it new, never used, from them directly so I expect the same quality. The rep went on to tell me that is not how their service policy works... That's problem 1<br />Problem 2 -I was told it would 