Apple Ipod Nano 7th Generation, 16GB, Silver
I've had an iPod for a long time (about 8+ years). The device itself is pretty amazing, but the software and the quality of Apple support easily makes this a 1 star item. It should be noted that once your iPod is set up, if you connect it to any other computer and attempt to run iTunes it will erase all of the music on your iPod. Also, if you don't buy your music on iTunes, which I don't as it's much cheaper on other websites, it can make managing the music in iTunes a nightmare. As far as the Apple support