Nook Simple Touch eReader
No stars. Be warned, potential B&N customer: if you have a problem with a defective brand-new, just-delivered Nook device, you're likely headed for Customer Service hell. Be prepared to meet with an army of know-nothing, apparently deceptive incompetents. Any merits of B&N's Nook products are offset by the company's Customer Service from hell. Today, trying to resolve the problem of having just received a Nook Simple Touch lemon, I've been lied to, hung up on, and received no help at all. The return call, p