SquareTrade One-Year Open-Box Electronics Extended Warranty - Items $200-2000
The charging port on both of our kindle fire's had became loose and stopped charging.  I dug through my email to find my squaretrade information and made the call to their claims line.  The man was very helpful and after going through all the trouble-shooting options he forwarded me to someone else that took my claim information.  Two replacement kindle fires were sent (with two-day shipping) and I printed the prepaid labels and sent back the defective ones.  There was no charge to me for anything!  I highl