Software companies Red Hat and Oracle will also assist, according to Julie Bataille, spokeswoman for the Centers for Medicare and Medicaid Services, which has coordinated the development of the site that has experienced numerous problems in its first month of operations. CMS has recruited "dozens" of engineers and analysts from the private sector 
 
 CMS has recruited "dozens" of engineers and analysts from the private sector to work on Healthcare.gov as part of the "tech surge" announced by President Barack Obama. "These dozens of people are strengthening and reinforcing the team we have working 24/7 to address the problems around HealthCare.gov." Michael Dickerson, a site reliability engineer on leave from Google, is among the experts recruited by the Centers for Medicare and Medicaid Services (CMS), the agency responsible for the site. The agency also reportedly asked Verizon's enterprise division to help fix the site, and even more help is also coming from the Presidential Innovation Fellows program, which includes entrepreneurs and programmers who hack on government projects. Michael is onsite working with QSSI, the general contractor, leveraging his experience stabilizing large, high throughput applications to improve HealthCare.gov's reliability and performance. Gershman is working with CGI Federal, the site's largest contractor, "to improve HealthCare.gov's performance, and helping the development process be more agile so HealthCare.gov can release improvements more rapidly," Bataille wrote. The site, a key part of President Barack Obama's healthcare reform effort, has numerous bugs that have prevented Americans from signing up for health insurance.
– The "tech surge" to fix HealthCare.gov includes some names from the industry's biggest players. Among them, per a Health department blog post, is Michael Dickerson, on leave from his job as a site reliability engineer at Google. He'll be "leveraging his experience stabilizing large, high throughput applications to improve HealthCare.gov's reliability and performance," says the post, as noted at the Verge. Software engineer Greg Gershman will also be a "key player." As a former Presidential Innovation Fellow, he focused on improving the user experience at government websites; he'll be "helping ... release improvements more rapidly." Also onboard are tech firms Oracle and Red Hat. "Most of us want to see our government operating efficiently and effectively, and it is incumbent upon us to help them do that," Oracle CEO Larry Ellison told shareholders, per USA Today.