"I don't know how he could've bit through his kennel though when it had a metal door and was made of hard plastic," he said. In 2011, a German Shepherd headed from California to Germany to join its owner—a couple in the Army—got loose in Atlanta while under Delta's care. She was found dead along the highway about a week later. Another unsatisfied Delta customer reported that he and his girlfriend had adopted a stray dog in Mexico in 2010, spent money nursing him to health and then made plans to bring the dog back to their home in Canada with them. Romano is still looking for Ty, and still doesn't have any concrete answers from Delta. Update, November 7, 12 p.m.: Delta has provided us with the following statement: 
 
 Delta continues to investigate what happened, but early indications show that procedures were followed, and the dog may have compromised the kennel on its own.
– A man is trying to find his best friend after Delta Airlines lost track of the 6-year-old bull terrier Friday night. "I keep praying and wishing for him to come back," Frank Romano tells ABC News. Delta has told him they're looking for the dog, Ty, who seems to have gone missing at LAX when Romano and his family were headed to Tampa. After Romano boarded the plane, Delta staff told him Ty was missing, having bitten through the door of his kennel. Romano finds that confusing "when it had a metal door and was made of hard plastic," he tells the LAist. He searched the airport without finding the dog. The next day, he and his family headed to Tampa, where he is now. Meanwhile, he says he's received mixed reports from Delta, who at first told him they'd found the dog; then, "a few minutes later," said they hadn't. "They give us the run-around," he says. "Even gave us a number to the cargo place at Tampa airport saying he was there. We called and (they) said they had no dogs." Delta has lost enough dogs in the past to prompt a Change.org petition, LAist notes, pointing to three different incidents. "If I could I would go back to LA in a heartbeat," Romano says. "I bet I could find Ty faster than Delta can."