Amazon has developed an unnerving, Stepford-like presence on Twitter in the form of several accounts of definitely real on-the-floor workers who regurgitate talking points and assure the world that all is right in the company’s infamously punishing warehouse jobs. I work in an Amazon FC in WA and our wages and benefits are very good. In fact Amazon pays fulfillment center employees ~30% more than traditional retail stores. They continue to get paid as if they were regular warehouse workers, the spokesperson said. Certainly Amazon may have improved those conditions. The ambassadors are full-time employees, according to an Amazon spokesperson, and it is their job to share their experiences working at a fulfillment center. It’s important that we do a good job of educating people about the actual environment inside our fulfillment centers, and the FC ambassador program is a big part of that along with the fulfilment center tours we provide.” 
 
 The program just started a couple weeks back; there are apparently 14 total, not 15 — either I can’t count or I mistook an inactive or fake one for the real thing.
– Amazon has endured less-than-glowing reports of what it's like to work at one of its warehouses. Enter the company's new "FC Ambassador" program: A number of Amazon fulfillment center employees have been put to work tweeting about how great it actually is to work at an Amazon fulfillment center, Business Insider reports. This Twitter user first pointed out the phenomenon last week, and TechCrunch followed up on it. Both speculated that the accounts tweeting cheery reports of working for Amazon were bot accounts—they all had the same "Amazon smile" as their background image, they all had "Amazon FC Ambassador" in their account name, and their bios were all structured identically, not to mention the fact that they were all tweeting things like "Did you know that Amazon pays warehouse workers 30% more than other retailers?" But Amazon assures Business Insider the accounts are all run by real employees; BI pegs them as one- to two-year veterans of the company's warehouses who are now paid the same amount as other warehouse workers but whose full-time job is finding negative tweets about Amazon warehouse work and countering them. "The most important thing is that they've been here long enough to honestly share the facts based on personal experience," an Amazon spokesperson says. "It's important that we do a good job of educating people about the actual environment inside our fulfillment centers, and the FC Ambassador program is a big part of that along with the fulfilment center tours we provide." There are apparently 14 such ambassadors, and in addition to tweeting about compensation, they also tackle such topics as the temperature inside the warehouses and bathroom breaks—spawning the hashtag #IGoWhenINeedTo.