Related: Uber will adjust salaries to ensure gender and racial equity 
 
 Uber will also start compensating drivers who return lost items to passengers. Starting today, passengers will have pay their drivers a flat fee of $15 for returning forgotten items. Drivers return an average of 11 items every year which is time spent on the road without earning money, Uber said in a post on Tuesday. Other new driver-support features announced this month include a 24/7 support line for drivers available through its app, as well as the ability to pre-schedule in-person meetings for help with things like payment discrepancies, accident paperwork, or app issues. Tipping first rolled out in Seattle, Minneapolis and Houston and is expected to expand to all U.S. cities by the end of this month. ET 
 
 Uber's leadership already has a lot on its plate, starting with finding a new CEO after former chief Travis Kalanick resigned abruptly last month. It wasn't until January that Uber agreed to pay out $20 million to drivers across the country to settle a Federal Trade Commission lawsuit. Last month, the company announced it will introduce tipping for drivers, something the company has strongly objected to in the past.
– Hoping to erase all memory of its recent troubles, Uber has unveiled a host of new policies aimed at better treatment of its drivers—though forgetful riders might not be so thrilled. Among the recent policy changes making headlines is a new rule requiring riders to pay $15 to have an Uber driver return an item accidentally left behind, reports the Verge. The delivery was previously free to the ire of drivers, who will now enjoy other perks. US drivers, for example, are eligible to receive tips, begin getting paid after two minutes of waiting for a rider, and will have bad ratings as a result of unavoidable issues like app glitches erased. Drivers can adjust fares without Uber's say-so, too, reports CNN. A driver will also no longer be automatically deactivated after three complaints. Instead, a complex formula will take into account ratings, driving history, and other factors, reports NPR. But one of the biggest changes is the creation of a 24/7 support line for drivers, who previously communicated with Uber via text message. "We need to move away from the facelessness of what the company has inadvertently become," a company rep explains. That and other changes as part of Uber's "180 Days of Change" answer many drivers' concerns. Some drivers, however, were hoping they'd also see a change in title from independent contractors to Uber employees, which would give them access to benefits like overtime and health insurance.