 Cincinnati mayor: 'We failed' in case of teen dying in van 
 
 City Council calls for outside investigation into Kyle Plush case 
 
 The father of a 16-year-old Ohio boy who died despite calling 911 while trapped in a minivan asked authorities Monday why responding officers didn't get out of their cruiser to search, and whether exact GPS coordinates existed for his son's location. Appearing at a Cincinnati City Council meeting on the response to his son's death, Ron Plush promised to help improve the city 911 system but also said he would be asking difficult questions along the way. Plush found the body of his son, Kyle, on April 10 inside the 2004 Honda Odyssey in a parking lot near his school nearly six hours after the first 911 call was made. Cincinnati police chief Eliot Isaac presented the results of an internal investigation before the City Council's law and safety committee, providing details of the 911 call and the police response. Mayor John Cranley told Plush he would receive written responses to every question and called the police report on the case incomplete. Kyle was not able to give back and forth answers to a dispatcher, and the phone disconnected his call. Investigators acknowledged that the coordinates came back to a location very close to where Kyle was found. "There's going to be a lot of opportunity for us to learn and for us to do better." Key findings of the report: 
 
 • Kyle made his first 911 call at 3:14 p.m. by using his voice to activate the cell phone in his pocket. Kyle became stuck under the rear seat after it flipped when he leaned over to get some tennis equipment. "Kyle did everything he should have done, everything a mom, a dad, would tell their child to do, he did," said councilwoman Amy Murray. Officers initially believed they were searching for an elderly woman locked in her vehicle needing help. And, they knew the caller said "help me" and reported being stuck inside a van in the Seven Hills parking lot, possibly in the thrift store's lot across the street from the school. Among the information released Monday: 
 
 The city's computer assisted-dispatching system experienced difficulties throughout the call. Cranley opened Monday's meeting by saying the city failed in its response to the 911 call. "In all cases we can do better, we should do better, we must do better," Cranley said. The automated 911 response overrode Kyle's initial comments, which weren't heard by the dispatcher. City Council will meet again May 29 to discuss the report and to seek answers to some of their remaining questions.
– Kyle Plush managed to call 911 twice from the third-row seat of the van in which he had become trapped on April 10, using Siri to place two calls from the phone in his pocket. The 16-year-old suffocated in the parking lot of Cincinnati's Seven Hills School, and on Monday the City Council's Law and Public Safety Committee was presented with the findings of an investigation into the teen's death and discussed them publicly. Police Chief Eliot Isaac, his investigators, and technical staff were the ones sharing the findings, reports WLWT. The most looming question, per the Cincinnati Enquirer: "whether 911 operators and police officers responded appropriately to Kyle's two calls for help." The report concluded 911 operations and police did act appropriately, but the report cites technical and personnel failings that produced the failed response. "We failed to get the outcome we wanted in this emergency response," said Mayor John Cranley. The investigation found that the two officers who responded to the 911 calls erred in turning off their body cameras 3 minutes into their 14-minute search, reports Fox 19. Isaac said the officers drove through lots looking for Kyle over the course of those 14 minutes; that included the lot where he was trapped. They at no point exited their vehicle, a decision they said was made in order to cover the most ground and because the lots were crowded due to school just ending.