KFC is facing a $20 million lawsuit filed by an incensed customer who says she didn’t get enough chicken in her $20 “Fill-Up.” 
 
 Anna Wurtzburger, a 64-year-old retiree of Hudson Valley, N.Y., filed a lawsuit late last month claiming that KFC’s advertising is misleading. The lawsuit, obtained by Consumerist, states that Wurtzburger purchased a $20 Fill-Up and, when she got home, was surprised to find that the bucket was only filled up about half way. The lawsuit claims that this proves KFC was aware it was “intentionally misleading and deceiving the public when it advertised an overflowing bucket of chicken on television but knew that they would only sell 8 pieces of chicken to the public.” 
 
 KFC’s menu states that the $20 Fill-Up comes with eight pieces of chicken, though that information isn’t shared in the commercial. But the commercial does say that it feeds a family of four. “They say it feeds the whole family … They’re showing a bucket that’s overflowing with chicken,” the 64-year-old widow griped. “I came home and said, ‘Where’s the chicken?’ I thought I was going to have a couple of meals,” she told The Post. The plaintiff is demanding that KFC alter its advertising and pay $20 million in damages. KFC told Fortune that the claims laid out in the lawsuit are “meritless,” and that the company will be requesting that the court dismiss this case.
– A 64-year-old New York widow just wanted some fried chicken; now she's hoping for a family-size bucket of extra-crispy justice with a side of mashed vindication. The New York Post reports Anna Wurtzburger is suing KFC for false advertising after she bought a $20 bucket of chicken last summer only to find it half full. Her lawsuit states that the commercial for the $20 Fill-Up shows "an overflowing bucket of chicken," according to Fortune. “I came home and said, ‘Where’s the chicken?’ I thought I was going to have a couple of meals,” Wurtzburger tells the Post. Wurtzburger is living off Social Security and was splurging on KFC as a treat. KFC says its menu clearly states the $20 Fill-Up comes with eight pieces, and that's exactly what Wurtzburger got. It explained to her that it has to show the bucket overflowing so viewers can see the chicken. “If you want the public to look at your chicken, put it in a dish,” she retorts. Wurtzburger also takes issue with the ad's claim that the eight-piece Fill-Up can feed a family of four. "They’re small pieces," she says. KFC offered the dissatisfied Wurtzburger $70 in coupons, but she turned them down, CBS New York reports. She's now suing KFC for $20 million. “It’s the principle of the matter,” she says. “Sometimes you gotta hit people where they feel the hurt." KFC calls Wurtzburger's lawsuit "meritless." (A judge dismissed a lawsuit against Starbucks over something even "young children" can understand.)