Jason Marsh : Stories of school lunches grabbed from kids , man ignored by rescuers draw shock . How does this happen ? Studies show people all too blindly obey rules , authority , he says . Marsh : It 's surmountable . The problem is that the majority of us are not trained to think critically about what we see and hear around us. Marsh : Story of boy , on his own instincts , urging mom to check on fallen neighbor gives hope .
Jason Marsh : Stories of school lunches grabbed from kids , man ignored by rescuers draw shock . How does this happen ? Studies show people all too blindly obey rules , authority , he says . Marsh : It 's surmountable . People can be reminded of humanity , taught empathy . Marsh : Story of boy , on his own instincts , urging mom to check on fallen neighbor gives hope .