New York ( CNN ) -- Officials are investigating reports that two fire department dispatchers trained in emergency medical care refused to help a pregnant worker who collapsed in a cafe they were visiting . The woman later died . Eutisha Rennix collapsed while working at an Au Bon Pain restaurant in Brooklyn on December 9 and died at Long Island College Hospital , according to the district attorney 's office for Brooklyn , which is looking into the incident . A spokesman for the office said Rennix was pregnant . The district attorney 's office identified the two dispatchers as Jason Green and Melissa Jackson . The New York Fire Department has suspended them without pay pending a department investigation , spokesman Frank Dwyer said . Although the two worked as dispatchers , they had been trained as emergency medical technicians , said Steve Ritea , another department spokesman . Emergency medical technicians receive several weeks of training in medical care , he said . Rennix 's co-workers said Green and Jackson were in the cafe at the time Rennix collapsed , but left after telling her co-workers to call 911 , local media outlets reported . Rennix 's mother , Cynthia , said she was told that her daughter 's co-workers tried to get the two to help , but they refused , according to CNN affiliate NY1 . `` If they were really caring and concerned , they would have taken a minute to see and probably , possibility , something to do or some way the could help her , '' Rennix said . But Jeff Samerson , a spokesman for the EMT and paramedics union that represents Green and Jackson , told NY1 that Jackson herself called 911 . `` These are people that are not in the field , that have not had patient contact in years . ... And they did the best they could , '' Samerson said . The fire department , however , issued a statement saying , `` All of our members have taken an oath to assist others in need of emergency medical care . '' Cynthia Rennix told CNN that she feels the EMTs were `` heartless '' and `` non-caring '' and hopes that her daughter 's tragedy will prompt the city of New York to implement some sort of training or classes to ensure that a situation like this wo n't happen again . The victim 's brother , Eudane Rennix , was overseas serving in the U.S. Army in Kuwait when he received the call about his sister 's death . He came home on emergency leave and that is when , he said , the family broke down together . `` If this is your job , why would n't you want to help someone in need ? '' he said . `` There 's no excuse whatsoever . '' Eutisha Rennix 's fiance and the father of her unborn child , Harry Woodsen , said the losses have been hard on the whole family . `` Everybody has two losses , '' he said . `` I lost a fiance , and I lost a child . Her brother lost a sister and niece . Her mother lost a grandchild and her daughter . '' The outrage at the incident has rippled beyond Brooklyn . Mayor Michael Bloomberg slammed the EMTs at a news conference Monday . `` Somebody 's dying down the street and they say 'Help them , ' and they just sat there , '' he said . `` There 's no excuse whatsoever , as far as I can see . ''
NEW : Fire department says the two are dispatchers but have EMT training . Eutisha Rennix collapsed while working at a Brooklyn cafe , later died at hospital . Her co-workers reportedly say two EMTs in the cafe refused to help , told them to call 911 . The EMTs are suspended without pay while city investigates the reports .