( CNN ) -- The death of a U.S. Army captain who died while engaged in a video chat with his wife from Afghanistan remained under investigation Saturday , the family said . Capt . Bruce Kevin Clark was in Tarin Kowt , about 85 miles ( 140 kilometers ) north of Kandahar , when he died during a Skype session with his wife . Clarence Davis , a spokesman for the William Beaumont Army Medical Center in El Paso , Texas , where Clark was based , said that it has not been determined how Clark died and that the case is under investigation . Clark 's family said in a statement that they 'd hoped for `` a miracle '' after his wife Susan saw what happened to Clark during their chat on Monday , but `` it was not to be . '' They did not elaborate as to what took place . `` Although the circumstances were unimaginable , Bruce 's wife and extended family will be forever thankful that he and his wife were together in his last moments , '' Clark 's wife and family said Friday . Clark -- known by many as Kevin -- was a chief nurse in the Army who amassed many honors in his military career , according to his family . Those include an Army Commendation Medal , Military Outstanding Volunteer Service , Global War on Terrorism Service Medal and an Army Service Medal . The longtime resident of Spencerport , New York , joined the Army in September 2006 and served , among other places , at the Tripler Army Medical Center in Hawaii , according to a Beaumont Army Medical Center statement . More recently , he was based at that medical facility in southwest Texas and assigned to the Army 's A Company , Troop Command . `` He loved being in the military , '' his sister-in-law Mariana Barry told CNN affiliate WHAM in upstate New York . `` He was absolutely willing to make any sacrifice , and it 's just horrible that this is the sacrifice he ended up making . '' His commander described Clark , 43 , as `` awesome , '' `` professional '' and `` a great asset , leader and friend , '' the family said . After his death , special operations troops from the United States and Australia lined up to give him his final send-off from Afghanistan . And on Thursday , his casket was wrapped in an American flag as it was transported off a military plane onto the tarmac of Dover Air Force Base in Delaware , according to the U.S. Air Force Mortuary Affairs Operation . While no dates have been given , the family said that Clark 's funeral will be in Spencerport and a memorial service will be held in Addison , Michigan . In addition , New York Gov . Andrew Cuomo directed that all flags at state government buildings be flown at half-staff Monday in Clark 's honor , as he 's done with other Empire State troops who have died in combat zones . In addition to his wife , Clark is survived by two daughters . Dozens have posted comments on a Facebook tribute page set up in Clark 's honor , some of them from people who knew him and his family personally and others from strangers wishing to thank him for his service . `` He was an excellent nurse , a fierce patient advocate , and loved to teach students . But what I remember most about him is the great love he had for his wife and beautiful little girls , '' one woman wrote . `` I have no doubt that Bruce will be watching them and loving them forever more . '' Barry said that her sister Susan is `` being strong '' for her daughters and that the entire family is committed to stepping up -- just like Clark did . `` We 're going to try to take care of my sister and my nieces the way that Kevin would have taken care of them , and the way he would have wanted us to take care of them , '' Barry said . CNN 's Carma Hassan and Greg Botelho contributed to this report .
Capt . Bruce Kevin Clark died during a Skype session with his wife , the family says . Clark 's family did not elaborate as to what took place . The U.S. military has not released a cause of death . The case is under investigation , the military says .