And RASA stands for "Receive," which means pay attention to the person; "Appreciate," making little noises like "hmm," "oh," "OK"; "Summarize", the word "so" is very important in communication; and "Ask," ask questions afterwards.
Y RASA quiere decir Recibir, que significa prestar atención a la persona; Apreciar, haciendo poco ruido como mmm, oh, ok; Sintetizar, la palabra "entonces" es muy importante en la comunicación; y Preguntar , hacer preguntas al finalizar.