How were we going to solve problems that we didn't fundamentally understand, that we couldn't track in real time, and where the people working on the issues were invisible to us and sometimes invisible to each other?
¿Cómo vamos a resolver los problemas que no entendíamos fundamentalmente, que no podíamos seguir en tiempo real, y donde las personas que trabajan en esos temas nos eran invisibles y a veces eran invisibles entre sí?