They explained that they went and sat with him. They listened to him. They realized that his pain made sense, it was hard for him to see it in the throes of his depression, but actually, it had perfectly understandable causes in his life.
Explicaron que se sentaron a su lado, lo escucharon, y se dieron cuenta de que su dolor tenía sentido. Le costaba verlo en medio de su depresión, pero, en realidad, tenía causas claras y comprensibles en su vida.