Because up until then, I had been so focused on excellence, on all the little details that go into making a meal great, that I somehow hadn’t realized something really important: That in restaurants, our reason for being is to make people feel seen. It's to make them feel welcome. It's to give them a sense of belonging.
Porque hasta entonces, mi obsesión era la excelencia, los pequeños detalles de la preparación de una buena comida, pero en cierto modo dejaba de lado algo fundamental. En los restaurantes, nuestra razón de ser es hacer que la gente se sienta visible, que se sienta bienvenida, que tenga un sentido de pertenencia.