Credit card transaction value by POS and ATMs for the financial years 2016-2021 (in billions)

 

8,000 7,322.9
6,034.13 6,308.8
6,000
4,589.65
4,000 3,283.82
2,406.58
2,000
30.24 28.39 45.33 47.78 25.63
0
FY16 FY19 FY20 FY21

matATMs mat POS

Source: India Payment Services Market Outlook to 2026, Ken Research, August 2021.

Debit Card Coverage

Number of debit card financial transactions in India’s payment services market by POS and ATMs

(in millions)
15,000.

=
3
SE 10,000.
3 $ sosose
a0
e
g 4 5,000.
32
ws

FY16 FYI8 FY19 FY20 FY21

matATMs mat POS

Source: India Payment Services Market Outlook to 2026, Ken Research, August 2021.

RBI has stopped reporting non-financial transactions at ATMs since October 2019.

Note: RBI has made changes in their reporting of transactions at ATMs. In a circular dated August 14, 2019, RBI announced the
following points: (1) transactions which fail on account of technical reasons such as hardware, software, communication issues;
non-availability of currency notes in the ATM and other declines ascribable directly/wholly to the bank/service provider and invalid
PIN/validations, shall not be counted as valid ATM transactions for the customer. Consequently, no charges therefor shall be levied;
(2) non-cash withdrawal transactions (such as balance enquiry, check book request, payment of taxes, funds transfer, etc.), which
constitute ‘on-us’ transactions (i.e., when a card is used at an ATM of the bank which has issued the card) shall also not be part of
the number of free ATM transactions.

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