e  SVIL being one of the few providers to implement the cassette swapping system across multiple ATM
locations in Mumbai, Maharashtra, Pune, Maharashtra, and Bangalore, Karnataka (Source: Ken ATM
Report), allowing us to derive an additional revenue stream under our cash replenishment business and
further improving our margins.

We also intend to expand the geographical scope of our cash management business and explore opportunities in
new cash user segments. We will continue to focus on providing services such as cash pick-up, cash-sorting and
cash-deposit services to various establishments, including retail outlets. We intend to offer such services through
the use of sophisticated technology, with little or no human intervention, with an objective of enabling these
establishments to reduce their working capital cycles.

Expand Internationally

While we expect India to remain the focus of our future business initiatives and various managed services and
outsourcing bundles, we also evaluate opportunities in developing markets in Asia where we have had recent
successes in deploying our digital platform and securing multi-year managed services and outsourcing deals. We
plan to continue to leverage on the technology and products developed in India and provide these solutions to
other countries to facilitate financial inclusion, demonstrating the same cross-sector expertise we have in India,
and to further diversify our business. At the same time, our international operations provide us experience and
give us insights that we believe we may be able to harness for our Indian operations.

We currently have local teams in Sri Lanka, Singapore, Cambodia, Philippines and Indonesia. For the five
months ended August 31, 2021 and the financial years 2021, 2020 and 2019, we derived %306.85 million,
2769.87 million, 7817.64 million and 2706.96 million of revenue from our overseas operations, representing
4.1%, 4.4%, 4.5% and 3.9% of our total revenue from operations, respectively. We plan to further penetrate
these markets by scaling up our existing businesses or offering new products or services where we identify gaps
in the market or opportunities for potential growth or consolidation. We take a customized approach to the
market we plan to enter, such as by providing certain services that we foresee would be popular or relevant in
those locations. We will continue to explore opportunities in Asia and ways in which we can leverage our
existing network, expertise and the experience of our managerial personnel based out of our overseas offices to
expand our business internationally.

DESCRIPTION OF OUR BUSINESS
We provide end-to-end cash and digital payment solutions and technology for the banking, retail, petroleum, e-

commerce and fintech sectors in India, Sri Lanka, Singapore, Cambodia, Philippines and Indonesia. We operate
in three broad business segments:

e Payment Solutions, which comprises ATM and CRM outsourcing and managed services, cash
management services, iCDs, digital payment services which include toll and transit solutions, Fastlane,

transaction switching services, services through POS machines and agency banking;

e Banking Automation Solutions, which comprises sale of ATMs and CRMs, currency technology
products and self-service terminals and related services and upgrades; and

e Other Automation Solutions, which comprises sale of machines and related services to customers in the
retail, petroleum and colour sectors.

The following table sets out our revenue for the various business segments in which we operate for the periods
indicated:

(@ in millions)

 

 

 

 

 

 

 

 

 

 

Financial Years
Segment Five months
ended August 2021 2020 2019
31, 2021
Payment Solutions 5,613.11 13,505.83 13,784.30 12,778.15
Banking Automation Solutions 1,040.85 1,598.35, 2,108.72 2,460.98
Other Automation Solutions 880.04 2,485.26 2,111.41 2,818.29

 

162

 
