Our branch network comprises liability/ deposit accepting branches and asset centers, our Liability BCs and URC
Liability BCs (together referred to as “Banking Outlets”).

Our Banking Outlets are primarily located in semi-urban and urban areas that, we believe, also have growth potential.
Our Banking Outlets are equipped with customer waiting areas, teller counters, lockers, ATMs.

Network of Business Correspondents

Our network of BCs comprises (i) corporate BCs that we have partnered with, to focus on retail liabilities. Under these
arrangements, the BC outlets are entirely managed by the BC partner and we provide certain supporting services. As of
December 31, 2020, we entered into partnerships for four such branches (“Liability BCs”); (ii) corporate/ individual BCs
that we have partnered with in URCs, to focus on retail liabilities. Under these arrangements, the BC partner’s
responsibility is limited to providing business correspondent agents to further financial inclusion in rural outlets. As of
December 31, 2020, we entered into partnerships for 45 such branches (“URC Liability BCs”); and (iii) corporate BC
tie-ups focused on our asset business, i.e. sourcing advances from inclusive finance (JLG) customer segment. As of
December 31, 2020, we had 16 such BC centers (“Asset BCs”), that partnered with us exclusively for certain products in
specified geographies.

As of March 31, 2018, 2019 and 2020 and as of December 31, 2020, advances through our Asset BC network represented
0.33%, 0.39%, 0.92% and 0.58% of our Gross Advances as of such dates, respectively. Further, in Fiscal 2018, 2019 and
2020 and in the nine months ended December 31, 2020, disbursements through our Asset BC network represented 0.34%,
0.28%, 1.25% and 0.40% of our total disbursements in these periods, respectively.

As of March 31, 2018, 2019 and 2020 and as of December 31, 2020, deposits sourced through our Liability BC network
represented 0.58%, 4.30%, 4.17% and 6.25% of our total deposits as of such dates, respectively.

We have also entered into tie-ups with payment banks for our liability products, and under these arrangements, deposits
by customers in these payment banks that are above a certain threshold are swept into an account maintained by us. As
of December 31, 2020, we entered into these arrangements with three payment banks. As of March 31, 2018, 2019 and
2020 and as of December 31, 2020, deposits through these payment banks amounted to nil, = 7.78 million, = 148.25
million and 7176.94 million, respectively.

The map below sets out certain information on our Banking Outlets as of December 31, 2020:

Geographical Reach
554 Banking Outlets
(Including 153 URCs (~28%)

     
 

Chandigarh: 1

Pudducherry: 2

[Map not to scale]

164
