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Moreover, any revocation of the approvals by the relevant regulatory authority would impair our
operations and consequently have an adverse effect on our business.

The approvals mentioned above are subject to numerous conditions and we cannot assure you that these
would not be suspended or revoked in the event of non-compliance or alleged non-compliance with any
terms or conditions thereof, or pursuant to any regulatory action. If we fail to comply with the applicable
regulations or if the regulations governing our business are amended, we may incur increased costs, be
subject to penalties, have our approvals and permits revoked or suffer a disruption in our activities, any
of which could adversely affect our business.

Our inability to protect or use our intellectual property rights may adversely affect our business,
results of operations, cash flows and financial condition.

As of the date of this Prospectus, we own 226 trademarks and three copyrights, and have made one
patent application, 22 trademark applications and four copyright applications. For example, we have
applied for, but have not yet obtained registration for our “Fastlane” and “Ongo” trademarks under
certain classes. We have also applied for, but have not yet obtained, certain copyright registrations. We
may not be able to prevent infringement of our intellectual property and a passing off action may not
provide sufficient protection until such time that this registration is granted. Certain persons have also
filed objections to such applications. For details on the intellectual property used by us, see “Government
and Other Approvals” on page 384.

Moreover, the use of our brand name or logo by third parties could adversely affect our reputation which
could in turn adversely affect our financial performance and the market price of the Equity Shares.
Notwithstanding the precautions we take to protect our intellectual property rights, it is possible that third
parties may copy or otherwise infringe on our rights, which may have an adverse effect on our business,
results of operations, cash flows and financial condition.

While we take care to ensure that we comply with the intellectual property rights of others, we cannot
determine with certainty whether we are infringing any existing third-party intellectual property rights
which may force us to alter our offerings. We may also be susceptible to claims from third parties
asserting infringement and other related claims. For example, a criminal complaint was filed against us
by Loyalty HR Benefits Private Limited (through Mr. Ameerul Hasan Siddiqui) alleging trademark
infringement and the matter is currently pending. We cannot assure you that any such proceedings will be
decided in our favour. If such claims are raised in the future, these claims could result in costly litigation,
divert management’s attention and resources, subject us to significant liabilities and require us to enter
into potentially expensive royalty or licensing agreements or to cease certain offerings. Further,
necessary licenses may not be available to us on satisfactory terms, if at all. Any of the foregoing could
have an adverse effect on our business, results of operations, cash flows and financial condition.

Our insurance coverage may not adequately protect us against all material hazards.

Our principal types of insurance coverage, forming part of our various insurance policies, include the
following:

© transit or marine policy covering damage to, or loss of, goods while in transit during import,
export, and inland transit and loading or unloading;

e cash in ATM insurance primarily covering damage to, or loss to cash, in ATMs resulting from
burglary, robbery, or negligent or wilful act of an employee;

e ATM site insurance covering damage from events such as fire, typhoon and riots;

¢ stock insurance covering damage to our stocks such as ATMs, CRMs and cash deposit machines;

« ATM van insurance covering loss or damage to our cash vans due to events such as accidents,
theft, fire and natural calamities, burglary of the vehicle and any third party damage caused by the
insured vehicle by accident;

* commercial general liability covering bodily injuries, property damage, product loss and third
party loss;

«directors and officers liability covering directors, management and supervisory and managerial
employees against personal liability arising from the performance of their duties;

¢ — office shield insurance policy covering losses to various offices arising from events such as fire,
typhoon and riots;

© — group medical claim and accident policy;

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