Reserve Bank of India’s Guidelines on Compensation of Non-executive Directors of Private Sector Banks dated June
1, 2015

The board of directors of a private sector bank, in consultation with its remuneration committee, is required to formulate
and adopt a comprehensive compensation policy for non-executive directors (other than part-time non-executive
chairperson), subject to the requirements prescribed under the Companies Act. The Board may, at its discretion, provide
for in the policy, payment of compensation in the form of profit related commission to the non-executive directors, subject
to bank making profits. Such compensation, however, shall not exceed 21.00 million per annum for each non-executive
director. In addition to the directors’ compensation, the bank may pay sitting fees to the non-executive directors and
reimburse their expenses for participation in the board. Further, all private sector banks are required to obtain prior
approval of RBI for granting remuneration to the part-time non-executive chairperson under Section 10B(1A)(i) and 35B
of the Banking Regulation Act.

Master Circular - Mobile Banking Transactions in India- Operative Guidelines for Banks dated July 1, 2016, as
amended (“Mobile Banking Transaction-Operative Guidelines”)

The Mobile Banking Transaction Operative Guidelines contains all rules, regulations and procedures prescribed to be
followed by banks for operationalizing mobile banking in India. Banks which are licensed, supervised and having physical
presence in India are permitted to offer mobile banking services after obtaining one-time RBI approval. Only banks who
have implemented core banking solutions are permitted to provide mobile banking services. Banks are required to put in
place a system of registration of customers for mobile banking. Further, to meet the objective of a nation-wide mobile
banking framework, facilitating inter-bank settlement, a robust clearing and settlement infrastructure operating on a 24x7
is mandated. Pending creation of such a national infrastructure, banks may enter into bilateral or multilateral arrangement
for inter-bank settlements, with authorization from the RBI under the Payment and Settlement System Act, 2007.

Master Direction - Know Your Customer (KYC) Direction, 2016 dated February 25, 2016, as amended (“KYC
Directions”)

KYC Directions are applicable to every entity regulated by RBI specifically, scheduled commercial banks, regional rural
banks, local area banks, primary (urban) co-operative banks, state and central co-operative banks, all India financial
institutions, NBFCs, miscellaneous non-banking companies and residuary non-banking companies, amongst others. In
terms of the KYC Directions, every entity regulated thereunder is required to formulate a KYC policy which is duly
approved by the board of directors of such entity or a duly constituted committee thereof. The KYC policy formulated in
terms of the KYC Directions is required to include four key elements, being customer acceptance policy, risk
management, customer identification procedures and monitoring of transactions. The KYC Directions also prescribe
detailed instructions in relation to, inter alia, the due diligence of customers, record management and reporting
requirements (such as the details of the person designated by the board of directors as a designated director etc.,) to
Financial Intelligence Unit — India.

Master Circular on Prudential norms on income recognition, asset classification and provisioning pertaining to
advances dated July 1, 2015, as amended (“Prudential Norms”)

The RBI, pursuant to its “Master Circular on Prudential Norms on Income Recognition, Asset Classification and
Provisioning Pertaining to Advances” issued on July 1, 2015, classifies NPAs into (i) sub-standard assets; (ii) doubtful
assets; and (iii) loss assets. The circular also specifies provisioning requirements specific to the classification of the assets.

Reserve Bank of India’s Review of Prudential Guidelines on Restructuring of Advances by Banks and Financial
Institutions dated May 30, 2013, as amended (“Prudential Guidelines”)

The RBI revised the “Prudential Guidelines on Restructuring of Advances by Banks and Financial Institutions” on May
30, 2013. In terms of the Prudential Guidelines, the banks are required to make a provision of certain per cent on
restructured standard accounts for different periods depending on the way an account is classified as restructured standard
account, i.e. either ab initio or on upgradation or on retention of asset classification. Pursuant to the revised guidelines
the provisioning requirement has been increased to 5% in respect of new restructured standard accounts (flow) with effect
from June 1, 2013 and in a phased manner for the stock of restructured standard accounts as of March 31, 2013 as follows:

a) 3.50% with effect from March 31, 2014 (spread over the four quarters of 2013-2014);
b) 4.25% with effect from March 31, 2015 (spread over the four quarters of 2014-2015); and
c) 5% with effect from March 31, 2016 (spread over the four quarters of 2015-2016).

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