prepaid and loyalty programs, Cash@POS, payment gateway and remote payment solutions, loans
against card receivables and other VAS. As of August 31, 2021, we had 180,993 merchants as clients.
Ina span of two years, we became one of the largest deployer of POS terminals at petroleum outlets in
India (Source: Ken Payments Report). In particular, we focus on serving the oil marketing industry,
private and public sector banks and corporate merchants. Of our 221,066 POS terminals deployed with
clients as of August 31, 2021, 183,985 terminals were located at retail and corporate outlets and 37,081
terminals were located at OMCs. For the five months ended August 31, 2021 and the financial years
2021, 2020 and 2019, the GTV transacted through our POS terminals at OMC retail outlets was
% 95,178 million, %133,656.32 million, %74,990.48 million and 225,376.78 million, respectively. We
have orders in hand from major OMCs including Hindustan Petroleum Corporation Limited (*HPCL”)
and Indian Oil Corporation Limited (“IOCL”). Other corporate customers for our digital portfolio
include Dr. Lal Pathlabs Limited, Patanjali Ayurved Limited, Sunshine Teahouse Private Limited
(Chaayos), RJ Corp Limited, VRIPL Retail Private Limited, Om Sweets, Lata Mangeshkar Medical
Foundation and Organic India Private Limited.

e In April 2021, to further enhance our digital capability and to leverage on the PPI authorisation issued
to our subsidiary, ITSL, we started our open loop Ongo prepaid card, which can be used by consumers
to pay for transactions.

e¢ We also provide transaction switching services, where we integrate a variety of payment channels,
including internet payment gateways and several mobile payment systems, to route, switch and process
electronic transactions even across non-banking segments. This gives us the ability to cater to the needs
of banks, retailers, petrol stations and other financial institutions across the payment transactions value
chain and to assist our customers in the issuance of new cards, migration of their existing card base and
the authorization of cards. Our in-house switch development software team also develops customized
switching solutions for our customers.

Our Banking Automation Solutions business segment, which commenced in 2004, comprises sale of ATMs and
CRMs, currency technology products and self-service terminals and related services and upgrades. As of August
31, 2021, we had approximately 50 banking customers, including ICICI Bank Limited, HDFC Bank Limited
and Axis Bank Limited.

Our Other Automation Solutions business segment encompasses the sale of machines and related services to
customers in the retail, petroleum and colour segments. As part of our Other Automation Solutions segment, we
supply automation products and provide implementation services, system integration, remote management and
support and help desk services. Customers for our retail sector offerings include More Retail Private Limited,
while customers for our petroleum sector offerings include HPCL, IOCL and BPCL. Our colour operations
primarily comprise the supply of automatic paint dispensers and related services, and serve customers including
Asian Paints Limited, Kansai Nerolac Paints Limited and Berger Paints India Limited.

As of August 31, 2021, we had installed, maintained or managed a network of approximately 72,000 ATMs and
CRMs, provided cash management services to 46,214 ATMs through SVIL, installed 221,066 merchant POS
and approximately 46,800 cash billing terminals, automated approximately 17,924 petroleum outlets and
installed approximately 88,521 colour dispensing machines. For the five months ended August 31, 2021 and the
financial years 2021, 2020 and 2019, SVIL replenished a daily average amount of approximately 220 billion,
220 billion, 210 billion and 29 billion, respectively, and we processed 487.10 million, 1,094.93 million,
871.74 million and 936.83 million switching transactions, respectively. For the five months ended August 31,
2021 and the financial years 2021, 2020 and 2019, we processed 72.85 million, 121.27 million, 85.67 million
and 195.19 million merchant transactions, respectively, with a GTV of %123,498 million, 205,718.23 million,
2142,750.96 million and 281,962.47 million, respectively. Our operations covered approximately 2,200 cities
and towns, servicing approximately 446,000 machines or customer touch points, as of August 31, 2021.

 

We believe that we have a strong management team with significant industry experience and established
relationships with our customers. Our key managerial personnel and senior managerial personnel enable us to
identify new opportunities and implement our business strategies in the manner contemplated and to continue to
build on our track record of customer service and respond to market opportunities.

We have an established track record of delivering robust financial performance as well as continued growth. For

the five months ended August 31, 2021 and the financial years 2021, 2020 and 2019, our total income was
2 7,623.04 million, 717,971.52 million, %18,335.26 million and 218,236.30 million, respectively, our profit /

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