Track record of strong financial performance and cost efficient operations

We have been growing since our conversion as an SFB and are currently in a robust financial position that, we believe,
will enable us to expand our business quickly. Our Gross Loan Portfolio has grown at a CAGR of 46.98% from %
17,177.84 million as of March 31, 2018 to = 37,108.42 million as of March 31, 2020 and was % 39,028.29 million as of
December 31, 2020. We have grown our Net Interest Income from @ 1,658.30 million in Fiscal 2018 to % 3,403.74 million
in Fiscal 2019 and to 2 4,909.05 million in Fiscal 2020 and was % 3,532.77 million in the nine months ended December
31, 2020. Our profit after tax has increased from = 114.92 million in Fiscal 2018 to = 1,111.98 million in Fiscal 2020 and
was % 548.66 million in the nine months ended December 31, 2020. Our return on average assets was 0.67%, 3.17%,
2.53% and 1.24% (annualized) / 0.93% (unannualized) as of and for the years ended March 31, 2018, 2019 and 2020 and
as of and for the nine months ended December 31, 2020, respectively, while our return on average equity was 2.25%,
14.77%, 11.27% and 6.32% (annualized) / 4.74% (unannualized) in similar periods.

Our cost-to-income ratio is lowest among SFBs in India (Source: CRISIL Report). We believe that our core strength is to
perform operations in a cost efficient and effective manner without compromising on the quality of our service. Our cost-
to-income ratio has reduced from 64.44% in Fiscal 2018 to 47.05% in Fiscal 2020 and was 55.39% in the nine months
ended December 31, 2020. Our operating expense ratio as percentage of our average balance of Gross Loan Portfolio has
reduced from 10.72% in Fiscal 2018 to 7.99% in Fiscal 2020 and was 8.38% (annualized) / 6.29% (unannualized) in the
nine months ended December 31, 2020. The relatively moderate size of our Banking Outlets has led to reduction in the
overall capital expenditure and operating expenditure per Banking Outlet. Our cost efficient operations are attributable to
our automation and digitization of various processes including our loan sourcing in inclusive finance business. Our
average cost per employee was % 282,233.49 in the nine months ended December 31, 2020 that we credit to our
compensation structure that includes providing stock options to employees across various levels and has led to significant
reduction in overall compensation cost and resulted in employee stickiness over the years.

Multiple distribution channels

Our distribution and service channels comprise our Banking Outlets, ATMs, phone banking, mobile banking, tablet
banking, CSPs and internet banking services. As of December 31, 2020, we operated 554 Banking Outlets including 153
URCs across 13 states and union territories. As of March 31, 2020, we operated 58, 150, 79 and 190 Banking Outlets
(including URCs) in the north, south, east and west regions, respectively, as per RBI classification of regions while as of
December 31, 2020, we operated 101, 168, 91 and 194 Banking Outlets (including URCs) in the north, south, east and
west regions, respectively, as per RBI classification of regions. In addition, as of December 31, 2020, 37.13%, 27.28%,
28.83% and 6.26% of our Gross Advances were from metropolitan, urban, semi-urban and rural regions. Our deposit base
is served through our Banking Outlets and as of December 31, 2020, 8.15%, 34.74%, 3.18% and 53.92% of our total
deposits were in the northern, southern, eastern and western regions of India, respectively. In the nine months ended
December 31, 2020, = 6,342.94 million and = 7820.51 million worth of transactions took place on our internet banking
and mobile banking platforms, respectively. As of December 31, 2020, we also had a network of 25 owned ATMs. We
have set up 661 CSPs during April 1, 2020 and January 31, 2021 as additional service points for our customers and to
increase our customer base.

We also undertake a part of our operations through BCs and as of March 31, 2020, we had 18 BC outlets across our asset
and liability businesses. As of December 31, 2020, we had 16 BC outlets across our asset and liability businesses. Our
BC partners on the asset side carry out inclusive finance business for our Bank in existing and new geographies. Our
corporate BCs help promote financial inclusion including through promotion of government schemes in rural areas. We
have exclusive arrangements with certain of our BCs that helps us leverage their network and address the challenges of
manpower in remote locations. These tie-ups are predominantly with partners in rural areas to open URCs. As of March
31, 2020, of the 133 URCs that we operated, 45 URCs are operated by our BCs, and of December 31, 2020 of the 153
URCs we operated, 45 were operated by our BCs. We have also collaborated with payment banks in India to grow our
deposit base and offer customers of payment banks certain sweep account facilities. As per the arrangement with such
payment banks, balances above = 100,000 in a customer account with the payment bank are transferred to customer
account maintained with our Bank at the end of each day given that payment banks are not allowed to hold more than =
100,000 balance in a customer account at the end of a day.

Experienced leadership team, professional management and strong corporate governance

We are a professionally managed bank led by Baskar Babu Ramachandran, our founder, Managing Director and Chief
Executive Officer. A first generation entrepreneur, he has several years of experience in the financial services sector and
has held leadership positions in companies like HDFC Bank Limited, GE Capital Transportation Financial Services
Limited amongst others. The members of our senior management team have experience and relevant expertise in banking
and financial sectors, corporate laws, sales, technology and operations and have been instrumental in scaling up business
operations. Our Board comprises of individuals from various fields of finance with varied and diverse experience. The

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