Other Expenses. Our other expenses decreased by 0.5% to 2 7,802.17 million for the financial year
2021 from 2 7,837.84 million for the financial year 2020, primarily due to a decrease in cash
management expenses by 45.7% to 2 303.97 million for the financial year 2021 from % 560.31 million
for the financial year 2020 as a result of our subsidiary SVIL servicing a higher number of our ATMs
as compared to the financial year 2020 and such revenue of SVIL being netted out upon consolidation,
a decrease in traveling and conveyance expenses by 36.9% to % 274.94 million for the financial year
2021 from 2 435.91 million for the financial year 2020 due to reduction in foreign and domestic
interstate travel by employees due to restrictions imposed on account of the COVID-19 pandemic, and
recognition of initial public offer expenses of = 102.21 million for the financial year 2020.

Finance Costs. Our finance costs increased by 2.0% to % 1,330.62 million for the financial year 2021 from
% 1,304.01 million for the financial year 2020, primarily due to an increase on other borrowing costs by 40.6%
to % 82.59 million for the financial year 2021 from 2 58.75 million for the financial year 2020 due to interest
paid on a facility for factoring of receivables availed from a financial institution.

Depreciation and Amortisation. Our depreciation and amortisation expenses increased by 6.1% to
% 2,596.48 million for the financial year 2021 from 2 2,446.65 million for the financial year 2020, primarily
relating to an increase in number of vehicles, POS devices and right-of-use assets.

Share of net loss of associate. Our share of net loss of associate, comprising and representing our share of net
losses of our associate, PT. Nova Digital Perkasa, increased by 86.3% to = 16.23 million, or 0.1% of our total
income, in the financial year 2021 from 2 8.71 million, or 0.00% of our total income, in the financial year 2020.

Total Tax Expense. Our total tax expense decreased by 24.3% to % 276.35 million for the financial year 2021
from % 365.10 million for the financial year 2020, primarily as result of a decrease in our taxable income.

Profit for the Year Attributable to Equity Shareholders. Our profit for the year decreased to = 547.92 million for
the financial year 2021 from % 830.14 million for the financial year 2020 due to the reasons stated above.

Financial Year 2020 Compared to Financial Year 2019

Total Income. Our total income increased by 0.5% to 2 18,335.26 million for the financial year 2020 from
% 18,236.30 million for the financial year 2019, primarily due to an increase in other income.

Revenue from Operations. Our revenue from operations decreased by 0.3% to = 18,004.43 million for the
financial year 2020 from 2 18,057.42 million for the financial year 2019 due to:

* a decrease in revenue from the sale of manufactured and traded goods by 37.6% to
% 1,941.00 million for the financial year 2020 from 2 3,109.70 million for the financial year 2019
due to a decrease in revenue from the sale of petroleum automation products and colour
automation products, by 40.8% to % 862.26 million for the financial year 2020 from
% 1,456.49 million for the financial year 2019 and a decrease in revenue from the sale of ATM and
ATM sites by 34.0% to % 600.44 million for the financial year 2020 from % 909.73 million for the
financial year 2019; and

« a decrease in revenue from the sale of automation products under traded goods, namely: petroleum
automation products, by 35.7% to %478.30 million for the financial year 2020 from
% 743.48 million for the financial year 2019.

Revenue from Operations From Segment

Our revenue from Payment Solutions increased by 7.9% to = 13,784.30 million for the financial year 2020
from 2 12,778.15 million for the financial year 2019, primarily due to:

* an increase in revenue from digital payment services by 58.4% to % 2,485.91 million for the

financial year 2020 from 2 1,569.67 million for the financial year 2019 due to an increase in
revenue primarily from our POS business and toll and transit solutions; and

347
