also intend to continue to focus on our transaction switching capabilities to capture a greater proportion of the
ATM value chain.

We intend to increase the share of such outsourced or managed ATMs and CRMs in our portfolio since it allows
us to focus on increasing revenue by facilitating a greater number of transactions for both deposits and
withdrawals on ATMs and CRMs through our systems and processes and by targeting new revenue streams
from the variety of services required in the ATM and CRM products life cycle. At the same time, we intend to
reduce our costs of operating such ATMs and CRMs by improving operational efficiency through steps such as.
a central information management and tracking system and a cash forecasting system for our ATMs and CRMs.
We also intend to leverage the cash management capabilities of SVIL to make our ATM management
operations more efficient.

Further, we aim to leverage our market share, which enables us to access sizeable usage data, and our
experience, which provides us with expertise in determining ATM sites and making other related business
decisions. Moving forward, the ATM industry and the use of ATMs are continuously evolving and expanding,
with ATMs potentially being part of e-lobbies which will allow banks to offer customers all banking
transactions, information and solutions around the clock (Source: Ken ATM Report).

Focus on Enhancing our Integrated Technology Payments Platform

We intend to leverage our product and services portfolio to provide additional customized payment solutions as
well as develop integrated payments platform for our customers. We have deployed automation solutions across
various industries over the years and using our in-house expertise, we have the technical capability to offer our
customers with integrated payments solution linked to the existing solutions we have provided such as billing
terminals. For instance, by leveraging our experience of automating fuel stations in India, we launched Fastlane
as the first integrated RFID payment solution for fuel in India. We intend to offer additional customers with
integrated payments solution and believe that integrating various technology solutions provides us an edge over
our competition as well as allows us to retain customers for multiple years. As we offer our existing POS
solutions to new industries, we are able to rely on or extend our existing support infrastructure, while providing
new or customized solutions.

We were among the first company in India to launch QR-code based payments for various card schemes
(Source: Ken Payments Report). We believe that by developing mobility-based payment solutions, which
enables additional modes of making payments besides cash or card, we are able to develop customized payment
solutions (including mobile wallet offerings) for our customers. Through our omni-channel payment processing
platform, our customers are able to accept payments in multiple ways. We believe this will enable us to grow
our customer touch points, other service offerings and total revenue.

Focus on Cash Management Services

We launched our cash management business through our subsidiary SVIL in 2012 with the objective of gaining
better control over an important component of our ATM outsourcing and managed services business. Having
gained scale and operational efficiencies in this business, we intend to grow this business further by leveraging
our experience and other factors such as:

e the increasing trend of banks outsourcing their ATM operations and retailers outsourcing cash pick-ups
to third parties such as us;

e the expected increase in the number of ATMs in India due to various financial inclusion initiatives of
the Indian Government, such as the PMJDY. The number of ATMs in India under managed services is
projected to increase from 217,000 as of March 31, 2022 to 232,000 ATMs by the financial year 2026
(Source: Ken ATM Report);

¢ our subsidiary, SVIL, being the only cash management company that has followed MHA guidelines
dated August 8, 2018 and RBI guidelines dated April 6, 2018 on a pan-India basis. (Source: Ken ATM
Report), which we believe will enable us to offer our customers robust infrastructure and services in
compliance with such MHA guidelines, and thereby allowing us to secure favourable fees from our
customers and improving our margins; and

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