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and “Outstanding Litigation and Material Developments — Litigation involving our Company — Litigation
against our Company — Criminal Proceedings” and “Outstanding Litigation and Material Developments
~ Litigation involving our Company - Material legal notices involving our Company” on pages 358 and
366, respectively, for past instances of disputes with customers in the last three financial years.

While we seek to maintain good relationships with our employees, we cannot assure you that we will not
experience future disruptions to our operations due to disputes or other problems with our work force,
which may adversely affect our business and results of operations.

While we also seek to maintain good relationships with our customers or vendors, we cannot assure you
that we will not experience future disruptions to our operations and results due to legal disputes or other
problems with our customers or vendors which may adversely affect our business and results of
operations.

Further, we have experienced delays in making payments to vendors; of salaries and reimbursements to
our employees (primarily due to the adverse impact of the COVID-19 pandemic); and of statutory dues
to our employees. As of August 31, 2021 and March 31, 2021, 2020 and 2019, total outstanding dues of
micro enterprises and small enterprises was 2 295.51 million, % 92.17 million, = 138.10 million and
2 176.09 million and total outstanding dues of other than micro enterprises and small enterprises was
% 3,615.07 million, % 4,176.02 million, = 3,483.40 million and 2 3,516.88 million, respectively. As of
August 31, 2021 and March 31, 2021, 2020 and 2019, our accrued employee cost was % 638.95 million,
2 626.83 million, = 426.44 million and = 426.48 million, respectively. For the five months ended August
31, 2021 and the financial years 2021, 2020 and 2019, our salaries and wages expense was
% 992.27 million, = 2,540.81 million, = 2,527.77 million and % 2,501.85 million. As of August 31, 2021,
March 31, 2021, 2020 and 2019, our balances due to government authorities amounted to 2 1,549.92
million, = 1,044.87 million, = 597.33 million and 2 242.61 million, respectively. We cannot assure you
that we are and will be able to pay the amounts currently due to our vendors, customers and employees or
as may be due in the future in full or in a timely manner. We cannot assure you that our business and
operations will not be adversely affected by such delays in payments or that we will not be subject to any
disputes in the future in relation to these delays. Further, we have received certain complaints and other
representations in relation to our failure to pay our vendors, employees and other counterparties. Any
adverse outcome in any legal or regulatory proceedings arising from these complaints/representations or
reputational harm as a result of such complaints/representations could adversely impact our business,
financial condition and results of operations. We may also face difficulties hiring new vendors or
employees or securing contracts with third parties. Such incidents may adversely affect our reputation,
cash flows, financial condition and results of operations.

Our Statutory Auditor’s reports on our Restated Consolidated Financial Information included certain
statements required under the Companies (Auditors Report) Order, 2016.

Our Statutory Auditor’s reports on our Restated Consolidated Financial Information include certain
matters required under the Companies (Auditors Report) Order, 2016, in accordance with Section
143(11) of the Companies Act, 2013. See “Financial Statements — Annexure VII” on page 300. In
particular, we have experienced delays in making payments in respect of provident fund, employees’
state insurance, income tax, goods and services tax (“GST”), cess and other statutory dues. In respect of
delays in making GST payments, the GST liability as on August 31, 2021 was 2 711.22 million,
% 203.04 million, = 2.94 million for our Company, SVIL and ITSL, respectively, aggregating to = 917.21
million on a consolidated basis. Due to our non-payment of GST liabilities within a specified timeline,
certain GST registrations of our Company and our Subsidiary, SVIL, have been made inactive, i.e.,
suspended or cancelled. For further information, please see “Government and Other Approvals —
Approvals in Relation to our Business - Approvals for which applications have yet to be filed by our
Company and our Subsidiaries” on page 386.

Although the matters required under the Companies (Auditors Report) Order, 2016 in our Statutory
Auditor’s reports on our Restated Consolidated Financial Information do not require any corrective
adjustment to our Restated Consolidated Financial Information, we cannot assure you that our Statutory
Auditor’s observations for any future fiscal period will not form part of our financial statements for the
future fiscal periods or that such matter will not otherwise affect our results of operations.

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