Agreement”), is valid until December 31, 2022. Under the SKD Cooperation Agreement, if we fail to procure
the specified minimum number of units of semi-knock down kits by the end of calendar years 2021 and 2022,
we must pay liquidated damages of US$92.0 per missing unit; conversely, if we are able to procure the
minimum number of units in a calendar year, we are entitled to a discount of US$92.0 per unit delivered.

We also entered into an agreement with ACI Worldwide Solutions Private Limited and ACI Worldwide
(Ireland) Limited on November 3, 2016 (“ACI Agreement”) to provide switching, fraud and risk management
systems as a service. Under the ACI Agreement, we have the exclusive right in India to co-sell and co-market to
our end users, in the manner contemplated in the ACI Agreement, ACI’s products such as BASE 24-eps, UPF,
and fraud management covered in the ACI Agreement. ACI will charge us monthly fees based on transactions.
or active account subscription fees for each licensed software product, and we will in turn offer such services to
our end users bundled with our offerings. If we receive an offer from a third party to provide products not
covered by the ACI Agreement, ACI has a right of first refusal to provide these products to us under the same
terms and conditions offered by the third party. The ACI Agreement has an initial term of seven years, and may
be pre-terminated for material breach of one party or by mutual written consent.

Our Infrastructure Facilities

We have a 6,987.84 square metres facility at Daman, where we assemble, stage and conduct the testing of
ATMs and other products. Our Daman facility has the capacity to manufacture up to 1,000 ATMs every month.
The facility also acts as a warehousing facility for our ATMs.

We have set up a 3,409 square feet innovation centre in Mumbai, Maharashtra where we demonstrate our end-
to-end capabilities of designing, installing and integrating the hardware and software solutions that we provide.
We have also set up an in-house testing and repair centre in Navi Mumbai, Maharashtra to support all our
business sectors and a technology support which is operational round-the-clock to assist our customers. We also
have a central warehouse facility at Kalamboli, Maharashtra totalling 19,785 square feet.

Our office premises, ‘AGS House’, in Mahape, Navi Mumbai, Maharashtra, has six floors and covers a total
built-up area of approximately 8,000 square metres. These premises house our technical support and operational
teams, monitoring centres, software lab, and the related infrastructure. In addition, we have a 24x7 call centre
located in Airoli with an area of 26,938 square feet that provides support to our customers.

Enterprise Resource Planning

We use an information management system to facilitate the flow of information among all our business
functions, thereby ensuring quick decision making of key business processes and other routine functions. We
aim to avoid the duplication of efforts across different departments and thereby facilitating faster processing of
work, payments and invoices. We also use our information management system to assist in day-to-day
management, support strategic planning and help reduce operating costs by facilitating operational coordination
across functional departments. It has also helped us to streamline production, and forecast raw material and
finished goods requirements. We have implemented SAP system to help facilitate this.

Human Resources

As of August 31, 2021, including our subsidiaries, we had 34 branch offices across India and an employee base
of 12,935 personnel, including 1,562 engineers and 6,158 ATM officers, engaged in our core operations. Our
employees are not unionized.

We are committed to providing continuous training and development in order to enhance the skills and
competencies of our entire workforce. Employees are monitored by supervisors and supervisors can refer
employees for training. The aim of training is to ensure that all the employees are given the necessary help to
develop the knowledge, skills and attitude that they require to carry out their jobs efficiently and to provide
every opportunity of career development. Our programmes are directed towards identifying individual
motivation and linking individual aspiration to our Company’s goal. We also have in place various programmes
such as an employee stock option plan, internal awards and recognitions and town hall meetings, where
employees and senior management can exchange ideas and grievances, to motivate and build the loyalty of our
employees. We have also implemented a human resource management system that allows us to manage
attendance and performance.

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