In commercial aviation, what is the system where in-flight food or beverages are able to be purchases after being issue the document or electronic record by the airline?
Buy on board In commercial aviation, buy on board (BoB) is a system where in-flight food or beverages are not included in the ticket price, but are either purchased on board, or ordered in advance as an optional extra during or after booking process.
AOG desk An AOG desk is a dedicated aviation logistics service. The principal aim of AOG desk personnel is to obtain the supply of components or services for aircraft in an AOG (“aircraft on ground”) situation (i.e., in emergency situations where aircraft are grounded due to technical failures) in the shortest possible time. Every airline has an AOG desk—a vital requirement to reduce technical delays. It is estimated that an AOG can cost an airline $150,000 per hour. Nearly every supplier in the aviation industry (OEM, distributors, parts dealers, and brokers) also maintains an AOG Desk to service calls from airlines searching for critical parts.