Servicewüste is a word coined in the weekly magazine published in what city?
Servicewüste Servicewüste (] , "service desert") is a management buzzword coined in Der Spiegel by economics professor Hermann Simon in 1995, referring to "the total lack of acceptable services". It is used to describe a country, region or area where the service sector generally or customer service specifically is weak or completely undeveloped. The term has correspondingly negative connotations.
Falter Falter (English: "Butterfly" ) is a weekly news magazine published in Vienna, Austria.