What year did the annual conference started by, among others, the man who ranked No. 4 on the "Forbes" Midas List of 2014, first start?
Peter Thiel Peter Andreas Thiel ( ; born October 11, 1967) is an American entrepreneur, venture capitalist, philanthropist, political activist, and author. He was ranked No. 4 on the "Forbes" Midas List of 2014, with a net worth of $2.2 billion, and No. 246 on the "Forbes" 400 in 2016, with a net worth of $2.7 billion.
Brad Cleveland Brad Cleveland is an author, public speaker, and consultant who focuses on customer service, call centers / contact centers, technical support centers, social media, and other customer-facing environments. He was one of two initial partners in ICMI (International Customer Management Institute), joining founder Gordon F. MacPherson, Jr. in 1991. Cleveland was majority shareholder and served as President and CEO of ICMI from 1996 through June 2008 when ICMI became part of London-based United Business Media. He is author/editor of eight books, including "Call Center Management on Fast Forward: Succeeding in Today’s Dynamic Customer Contact Environment", which won an Amazon.com best-selling award and is used in universities and corporate training programs around the world