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Quality Glossary Definition: Root Cause. A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Many hospitals and health-care facilities are now using a. process called Root Cause Analysis (RCA) to determine the underlying causes of adverse. events. RCA was first developed in engineering and is now used in many industries, including health care.