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Medical assistants perform a broader variety of non-medical assignments, including administrative tasks such as filing, answering phones. They also may do medical tasks such as taking histories or drawing blood.
A medical office assistant can be given great leeway by a doctor who trusts in his integrity and judgment, particularly in smaller practices where an MOA must inevitably fill a wide variety of roles. Larger medical practices or hospitals rely on medical office assistants, too, but for fewer and more specialized tasks. Regardless of the size of the practice, medical office assistants are an integral part of any medical office, and can tip the balance of a patient's experience from mundane to superlative.