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My understanding of it is that a medical office assistant would have solely administrative duties â dealing with patients, updating patient records, filling out insurance forms, scheduling appointments, arranging follow-up services.
Overview. Doctors and patients alike rely upon medical office assistants to bring order to the complex world of medicine. As a medical office assistant (MOA), you are the first point of contact between patient and office, and as such, set the tone for the patientâs experience.verview. Doctors and patients alike rely upon medical office assistants to bring order to the complex world of medicine. As a medical office assistant (MOA), you are the first point of contact between patient and office, and as such, set the tone for the patientâs experience.