terms that represent, or try to evoke images or experiences of specific, tangible objects or entities. Concrete terms are usually thought of as opposed to abstractions or generalizations. External conflicts have outside action such as man against man, man against nature, man against fate.
- Borrower must receive servicing transfer statement at least 15 days before effective date of loan transfer-Borrower cannot be penalized for making a timely payment to prior servicer within 60 days of loan transfer-Records must be retained for 3 years for revised GFE; for 5 years for HUD-1s, escrow accounts, and AfBAs.
1 For FHA loans that are older than one year, one 30-day late payment is allowed in the past 12 months, but none are allowed in the past 90 days.  Refinancing an FHA loan must bring a net tangible benefit to the applicant -- that is, it must improve the borrower's financial position.