In addition to changing weather, be prepared for steep hills, windy roads, wildlife, and rocks in the roadway. If your vehicle experiences difficulties traveling up steep roadways, pull off the road at the first place you may do so safely, or stay in the right lane to allow other vehicles to pass. Pay special attention to speed limit and warning signs, such as those warning of curves, steep hills, or other hazards.
Scores of 9 and 10 are recognized as promoters.. Scores of 7 or 8 are recognized as passives.. Scores of 6 or lower are detractors.. The percent of responders that are detractors are subtracted from the percent of responders that are promoters.. The result is the net promoter score (NPS). The top 10 NPS leaders are dominated by USAA and Apple: 1  USAA - Insurance = 80%. 2  USAA - Banking = 78%.  Costco = 78%.
The Net Promoter Score is calculated as the difference between the percentage of Promoters and Detractors. The NPS is not expressed as a percentage but as an absolute number lying between -100 and +100. For instance, if you have 25% Promoters, 55% Passives and 20% Detractors, the NPS will be +5.