Enhancing the health of our members 11.5. _________________________________________________________________________________. Section 11 Managed Care Quality Management (Central Region Products) Overall Goals and Objectives of Quality Management. A comprehensive Quality Management (QM) Program addresses the commitment of the Organization to. environments that improve clinical quality, support safe clinical practices and enhance services to members.
Net Promoter. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
Nominal Pipe Size Nominal Pipe Size (NPS) is a North American set of standard sizes for pipes used for high or low pressures and temperatures. The name NPS is based on the earlier Iron Pipe Size (IPS) system. That IPS system was established to designate the pipe size.