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Knowledge, Skills, and Abilities. The most important knowledge the fraud analyst or specialist needs to have is an understanding of regulatory requirements related to fraud detection/investigation, including Suspicious Activity Reports, USA PATRIOT Act, and FACTA (Fair and Accurate Credit Transactions Act).
Working with customers and their finances requires excellent communication and customer-service skills. Being good with numbers and understanding standard financial software programs is essential. Good marketing and sales skills are also significant for a career as a financial specialist. Between 2014 and 2024, the U.S. Bureau of Labor Statistics (BLS) predicts that job opportunities for financial services, securities and commodities sale agents, will increase 10%.