@ZipLine-- Unfortunately, not every yoga instructor is a good instructor. Yoga has become very popular and because of the demand, more and more people are becoming instructors. Some are more qualified than the others.
Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of recurring revenue model companies.
1. UNDERSTANDS CUSTOMER NEEDS. A successful operations manager needs to have a deep acknowledgment of customer needs. That requires an understanding of what is a true measure of satisfaction to a customer. Maybe it is an immediate response to customer inquiries, a safe environment or fair price assurance.