@ZipLine-- Unfortunately, not every yoga instructor is a good instructor. Yoga has become very popular and because of the demand, more and more people are becoming instructors. Some are more qualified than the others.
Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of recurring revenue model companies.
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.