I ordered the chicken salad sandwich, then saw the little folded-up brochures containing nutrition information and ingredient lists, so I picked it up and read through it, only to discover that despite the appearance of whole wheat bread, their chicken salad sandwich was most certainly NOT on whole grain bread.
Whatever the issue, you're going to want to get in touch with their customer service department. The easiest way to contact Amazon's customer service department is by using their toll-free phone number at 1-888-280-4331.
Amazon: 0870 280 2518. Call the Amazon contact number to speak directly with the Amazon customer service team about your Amazon order or your Amazon subscriptions. The Amazon customer service number is open between the hours of 6am and 12am Monday to Sunday (7 days a week). The Amazon phone number gets busy in the evenings so try and call Amazon before then.