System Info for File Extension .CPI. The following listing is compiled from the database produced by the 'Associate This!' program, selected data from the main FILExt database and information FILExt collected directly from user systems.
How AHI Is Used. The AHI is used to classify the severity of your sleep apnea, according to the following criteria for adults: Normal: fewer than 5 events per hour of sleep. Mild: 5-14.9 events per hour of sleep. Moderate: 15-29.9 events per hour of sleep. Severe: greater than 30 events per hour of sleep.
Customer Service Strategy , After Call Work (ACW), Average Handling Time (AHT), NICE. In most surveys that we conduct, average handling time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT.