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They warn you on the box not to insert these things in your ear canal, but it sure beats what the inventor's wife used prior to his creation. Q-Tips were invented in the 1920's by a Polish-born American named Leo Gerstenzang. It seems that Leo's lovely and beautiful wife had rigged up a different device to clean their baby's ears at bathtime - a toothpick stuck into a piece of cotton.
QFD was invented in Japan by Yoji Akao in 1966, but was first implemented in the Mitsubishi s Kobe shipyard in 1972, possibly out of the teaching of Deming. Then later it was adopted and developed by other Japanese companies, notably Toyota and its suppliers.