This article explains the role of an OEM company and the OEM business model. OEM (pronounced as separate letters) is short for original equipment manufacturer. OEM is somewhat of a misleading term for a company that has a special relationship with computer and IT producers.
Fuzzy Notebook Evangelist. I am interested in a 3 year warranty on a high end R61 or T61 Lenovo laptop for home use, but unsure whether to get an onsite or depot warranty.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period (or a longer period as required by law); and b. parts only, on an exchange basis, in the second and third years of the warranty period.