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According to Meta Group, each user places an average of 1.75 calls to the help desk each month, or 21 calls per year. Gartner estimates that up to 30 percent of help desk calls are password-related, with each reset racking up between $51 and $147 in labor costs.Another global advisory firm, Forrester Research, estimates $70 per password reset.Calculating ROI for a security project can be challenging due to intangible benefits.nnual Cost = [(Number of users) * (annual number of help desk calls per user) * (percentage of calls involving password reset) * (average cost per call)]. Using Meta Group's numbers, a mid-sized organization with 1,000 users receives 21,000 help desk calls per year.
If you need to crack an Excel VBA password, you should check out VBA Key from the same company. It supports all office products including Word, Excel, Access, etc for VBA password recovery. It also supports multilingual passwords. It also costs $39.xcel Password Remover 2007 is a freeware program that you can use to remove/crack/break/unlock a password on an Excel workbook or sheet. However, you still have to be able to open the file itself.