Bad business practices. They screwed up the reservation, were AWARE that the reservation was set for the wrong day, and not only refused to make accommodations, date changes, or refunds, but even refused to admit that they were at fault. And, after reading reviews from people who have stayed there, I feel like I dodged a bullet.
As of June 1 2015, JetBlue has began charging for all checked bags, including the first checked bag, on its lowest priced fares. All checked bags must not exceed 62 (157.48 cm) in overall dimensions (length + width + height) and cannot exceed 50 pounds (22.73 kg).
JetBlue now charges $75 to have an existing ticket re-issued at a lower available fare. So if the price of your JetBlue flight drops in excess of $75, you can obtain a credit for the full difference in price that's good on a future JetBlue flight. To obtain your travel credit, you can call 1-800-JETBLUE (538-2583) or use the JetBlue website www.jetblue.com.