Bad business practices. They screwed up the reservation, were AWARE that the reservation was set for the wrong day, and not only refused to make accommodations, date changes, or refunds, but even refused to admit that they were at fault. And, after reading reviews from people who have stayed there, I feel like I dodged a bullet.
As of June 1 2015, JetBlue has began charging for all checked bags, including the first checked bag, on its lowest priced fares. All checked bags must not exceed 62 (157.48 cm) in overall dimensions (length + width + height) and cannot exceed 50 pounds (22.73 kg).
Customers flying on JetBlue can check one bag to their destination free of charge. Additional bags are subject to a fee. The free bag must weigh fewer than 50 pounds, and measure less than 62 inches; the measurement is the length plus the width plus the height of the bag.