1 2 5. The info desk needs to be covered by Active duty, as well as Retired Volunteers. Because the Volunteers have to take care of their own lives, the hours they help out are on their own, unpaid time. I can rarely get any answer to a phone call for a phone number for a different clinic; this leads me to call my Primary clinic and try to get the other number.
DarkdaysEMo posted... He means Iron golem at Sen's Fortress I believe. If you go back a little in Sen's fortress, look for a mimic chest. Kill it for a lightning spear. It's a small upgrade, but it should do the trick.
The Mage Forge: It's in the Hall of the Guardian up stairs in the center of the floor in front of Alodi, just click on it. It is the Altar of Light and Shadow at the north end of the hall and centered up on a raised stage that you have to take stairs to get to. Next to it is Betild Deepanvil, Master Artificer.