Studying With. Completely agree here that it must be used as an adjective and not a noun. However, in the example he provided which shows the proper use, it reads âHe is a Chartered Financial Analyst/one of two CFA charterholdersâ.
incident management (IcM) What is incident management (IcM)? Incident management (IcM) is an area of IT Service Management (ITSM) that involves returning service to normal as quickly as possible after an incident, in a way that has little to no negative impact on the business.
Issue tracking system. From Wikipedia, the free encyclopedia. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.