Of the three customer research tools, customer satisfactions surveys, mystery shopping and customer intercepts, mystery shopping is the most revealing and actionable. Shoppers are required to enter their feedback within 24 hours of visiting a company. Most usually log the feedback directly after the visit.
How Many Hours of Sleep Does a Toddler Need? By the time a baby becomes a toddler, she will need 10 to 14 hours of sleep per day. This includes one nap (after 18 months, naps are reduced from two to one) that lasts about one to three hours. Keeping these numbers in mind, a toddler will normally sleep 10 hours or more per night.
Between the ages of 1 and 2, most kids need about 12-14 hours of sleep a day, including one or two daytime naps. At around 18 months, or sometimes sooner, most toddlers condense their two naps into one afternoon nap.