Definition of CHIHUAHUA. : any of a breed of very small roundheaded dogs that occur in short-coated and long-coated varieties. See Chihuahua defined for English-language learners.See Chihuahua defined for kids. ADVERTISEMENT. any of a breed of very small roundheaded dogs that occur in short-coated and long-coated varieties. See Chihuahua defined for English-language learners. See Chihuahua defined for kids. ADVERTISEMENT.
Customer relationship management (CRM) is a system for managing customer relations between a company/business and clientele, including maintaining current clients and following up on prospective sales leads. The CRM system can be automated in the form of CRM computer software. CRM software stores customer information to a record on a computer, or to a database in an organization. The customer information includes phone numbers, addresses, best times to call, and previous calls made.
What is CRM? What is CRM? CRM stands for Customer Relationship Management and was first coined in the 1990s. The literal and original meaning of the expression âCustomer Relationship Managementâ was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship. Like many buzzwords, the term CRM has been adopted by IT system vendors to fit their particular product. For example, CRM might be used to describe a Cloud CRM systems for sales people using Sales Force Automation.