Formal Employee Orientation Program. Another type of employee orientation program that is commonly used is that of the formal employee orientation system. New hires are assigned a specific leader who will guide them through pre-determined lessons and then evaluate their progress every step of the way.
To fit in to just about any professional environment these days, you have to show up for work fully prepared to use the following social skills. 1  Sensitivity that demonstrates your highly attentive listening abilities.
Customer Service Skill #1: Empathy. Empathy gets thrown around a lot in support training, and for good reason: it might be the single most important customer service skill to develop. To help your customers be happy and successful, itâs important to understand what happiness and success mean to them.