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The Office 365 server has the maximum send and receive message size (and optional attachment) set at 25 MB. Keep in mind that someone's mailbox on the Office 365 server will be prohibited from receiving messages if they exceed the maximum quota limit.
Sedgwick does have a general phone line for their Maryland office, (800) 285-3258, but you will need your employer and/or claim number to direct you to the specific phone number for your employer.