Many athletes also look to yoga instructors for conditioning advice and to get exercises to reduce muscle pain. A yoga instructor may recommend stretches for the hamstrings or the lower back. Teachers might also show athletes calming poses to do before a stressful event to make the athlete less tense.
Customer retention. Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections.
Customer satisfaction is the state of mind that customers have about a company when their expectations have been met or exceeded over the lifetime of the product or service. The achievement of customer satisfaction leads to company loyalty and product repurchase.atisfaction itself can refer to a number of different facts of the relationship with a customer. For example, it can refer to any or all of the following: 1  Satisfaction with the quality of a particular product or service. 2  Satisfaction with an ongoing business relationship.