I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
The greater the effort to maintain control of a hand tool, the higher the potential for injury. A compressible gripping surface rather than hard plastic may alleviate this problem. 5. Whenever possible, select tools that use a full-hand power grip rather than a precision finger grip. 6. Maintain optimal grip span. Optimum grip spans for pliers, scissors, or tongs, measured from the fingers to the base of the thumb, range from 2.3 to 3.5 in. The recommended handle diameters for circular-handle tools such as screwdrivers are 1.25 to 2 in when a power grip is required, and 0.3 to 0.6 in when a precision finger grip is needed. 7.