I wouldnât say customer service is a standalone skill or trait. But, when companies talk about important customer service qualities or skills, empathy comes up a lot. Previous articles have considered it as one of the key qualities in customer service.
The values in Table 2 show the upper limits of forces for vertical pushing and pulling. Examples of the use of vertical force are operating controls and hand tools. Such activities tend to be of a repetitive nature and physically more demanding than occasional pushing or pulling. Therefore, these tasks should be designed for considerably lower force requirements than those shown in Table 2.
Where possible, power tools should replace hand tools that normally require the exertion of frequent and repetitive force to do the job. The greater the force exerted with a hand tool, and the more the hand must twist to use it, the greater the risk. Power tool triggers should be at least 1 inch (2.5 cm) in length to allow more than one finger to activate them.