Mary and Bertha (2010) point out that âCommunication is the transmission of information and meaning from one individual or group to another.â (Page 5) The term communication means that the sender has an idea and the sender encodes the message which will be decodes by the receiver.
Playback Controls. Playback controls came into existence due to the popularity of cell phones. Originally, the controls were located on the headset cable and included a small microphone and buttons to control the call, such as the ability to hang up.
Customer ownership and control is one of the valuable underpinnings of any IBM BPM. solution. The clear and powerful way to play back the ownership value of this solution is to have the. Playbacks simulate the production environment, and let the customer drive the Playback. Customer-Delivered Playback. The best Playbacks are those delivered by the process owners and not by the developers. This means if you are a consultant, your role in the Playback is best if it is a silent one. Your role in preparing for the Playback is to coach the presenters and act as the director of the production. Maximizing the Payback of Playbacks 7. â¢ Bite your tongue: Weigh intervention against the goal of customer ownership.