When all these risks are considered together, the role of chemical exposures in causing cancer is small and, as of now, not very clear. Scientists know very little about how contact with most chemicals causes cancer. Substances known to cause cancer are called carcinogens.
Customer Relationship Management. Customer Relationship Management (CRM) is a process companies use to understand their customer groups and respond quicklyâand at times, instantlyâto shifting customer desires. CRM technology allows firms to collect and manage large amounts of customer data and then carry out strategies based on that information.
Customer Relationship Management (CRM) integrates people, processes and technologies to facilitate and strengthen relationships with customers (Goldenberg, 2002). CRM is both a management function and a technology that deals with integrating all the business processes that involve interactions with sales, marketing and services.