In 1899, the streetcar lines were extended from Washington D.C. through Hyattsville, Maryland. The Mount Rainier stop was located at the intersection of what is now known as Rhode Island Avenue and 34th Street.
What is Process Improvement? Process Improvement is a systematic approach that can be used to make incremental and breakthrough improvements in processes. Process Improvement methodology results in a faster, better, more efficient and/or cost effective way to deliver products, services, and support to customers.
As I argued in my first post in this series, organizations, like people, need to maintain fitness. But even I have to admit that sometimes, process improvement is irrelevant. Process improvement programs that do not expressly target competitive advantage are doomed to fail. This may sound like common sense, but it happens far too frequently. Process improvement zealots often warn senior managers of the need to continually assess and improve processes everywhere in the organization.