One-Trick Ponies Get Shot: How services companies can avoid the vendor trap, do better work, and prosper. It's this post, but for services companies in general. Available on Kindle, here. I admit it: For 20 years, Iâve been obsessed about digital marketing.
Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services.
1. Explain the nature of production. In order to have all the things we consider essential in todayâs world, someone has to produce them. But what exactly do we mean by production? We mean operations managementâall the activities that managers engage in to produce goods and services.