One-Trick Ponies Get Shot: How services companies can avoid the vendor trap, do better work, and prosper. It's this post, but for services companies in general. Available on Kindle, here. I admit it: For 20 years, Iâve been obsessed about digital marketing.
Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services.
Operations management is concerned with managing the operations function in an organization. Operations is one of the major functions in an organization along with marketing, finance and human resources. The operations function requires management of both the strategic and day-to-day production of goods and services. Ford Motor car assembly line: the classical example of a manufacturing production system.