It says: “The change agent [leader] needs the sensitivity of a social worker, the insights of a psychologist, the stamina of a marathon runner, the persistence of a bulldog, the self - reliance of a hermit, and the patience of a saint.
प्रशासन संबधी एक किताब कहती है कि इस तरह का बदलाव लाना कितना मुश्‍किल है ।