Others appreciate it when we listen closely to what they say, for in this way we show that we are not just interested but also respectful. But what if someone says something hurtful or provocative?
लेकिन अगर कोई हमें चुभनेवाली या गुस्सा दिलानेवाली बात कहता है तब हम क्या करेंगे?