{"stats": {"domains": {"product defect": 3423, "storewide query": 1207, "shipping issue": 3174, "subscription inquiry": 2205, "account access": 2163, "troubleshoot site": 1134, "single item query": 1227, "order issue": 2685, "purchase dispute": 2032, "manage account": 1133}, "labels": {"dialog_acts": {"acts": {}, "main_acts": {}, "original_acts": {}}, "slots": {"username": 2538, "email": 2461, "order id": 4563, "phone": 514, "zip code": 1652, "amount": 1572, "account id": 2797, "street address": 985, "name": 591, "pin number": 272}, "intents": {"return size": 191, "refund status": 179, "timing": 264, "manage": 248, "pricing": 277, "manage extension": 165, "recover username": 361, "shopping cart": 251, "status": 268, "jacket": 263, "credit card": 266, "slow speed": 250, "status quantity": 135, "mistimed billing already returned": 137, "jean": 252, "status due date": 178, "recover password": 336, "manage pay bill": 162, "status payment method": 134, "refund update": 177, "policy": 272, "membership": 281, "search result": 259, "refund initiate": 176, "return color": 180, "missing": 261, "out of stock general": 140, "status active": 30, "shirt": 249, "reset fa": 351, "bad price competitor": 149, "status mystery fee": 130, "status credit missing": 114, "status shipping question": 131, "manage downgrade": 123, "cost": 243, "manage change phone": 48, "mistimed billing never bought": 139, "status delivery time": 142, "status due amount": 185, "out of stock one item": 127, "manage create": 134, "manage dispute bill": 190, "status service added": 129, "manage cancel": 125, "return stain": 167, "bad price yesterday": 139, "manage change name": 51, "boot": 280, "manage upgrade": 117, "promo code invalid": 133, "manage payment method": 36, "manage change address": 51, "status service removed": 153, "promo code out of date": 112}}}, "dialogs": {"ABCD--train--1": [{"speaker": "user", "text": "Hi! I need to return an item, can you help me with that?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: cminh730 cminh730@email.com Order ID: 3348917502", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "(977) 625-2661 I'll look forward to hearing from them. Thanks for trying to help.", "domains": ["product defect"], "labels": {"slots": ["phone"]}}], "ABCD--train--2": [{"speaker": "user", "text": "just wanted to check on the status of a refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Alessandro Phoenix aphoenix939", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "7916676427 aphoenix939@email.com no worries", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}], "ABCD--train--3": [{"speaker": "user", "text": "I've got a promo code and I want to know when they expire. I'd like to use it to buy some hats for my cat.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4": [{"speaker": "user", "text": "Hello, I would like to change my shipping deatails as they have changed recently due to a move", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yes my order id is 4870952797", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "cminh948, cminh948@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9756 Primrose Street Newark, MI 85971", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5": [{"speaker": "user", "text": "Hello. I have a really cool party coming up. And I need some new clothes ASAP. I am thinking of ordering them to come by overnight shipping Do you know how much that costs?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "The rate is for 39.99 for items 5 lbs or less. And 54.99 for items of 10 lbs or lesss and 69.99 for items over that.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6": [{"speaker": "user", "text": "I want an extension for my shopping service. I need more time to get the money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Chloe Zhang F5KCD5QPAW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7": [{"speaker": "user", "text": "Hello, I am trying to check the status of my order but I forgot my username and can't log in, can you help me with this?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure it's 33186 and phone is 116-048-7515", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--8": [{"speaker": "user", "text": "I am trying to buy a pair of boots but they aren't getting added to my cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Joseph Banter, I don't have my account number but my username is josephb9", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--9": [{"speaker": "user", "text": "I accidently ordered the wrong item and was wondering if I can change the item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: 4VEJCYVP8U", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5545781356", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$54 Thanks for the help thats all i needed", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've refunded your account $54. Is there anything else I can help you with?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--10": [{"speaker": "user", "text": "I would like to confirm my address is correct on my order. Am I able to do that with you?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Great! username: crystalm914 email: crystalm914@email.com order ID 7237754671", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Great! The correct address is: 7370 1st Ave, Newark, MI 79177", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--11": [{"speaker": "user", "text": "Hi, is this jacket dry clean only?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--12": [{"speaker": "user", "text": "Hi! my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--13": [{"speaker": "user", "text": "Do you have my shipping address as  2311 1st Ave  San Mateo, NY 60315", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"], "intents": ["status"]}}, {"speaker": "user", "text": "josephb7@email.com 6365028111  josephb7", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "system", "text": "2311 1st Ave San Mateo, NY 60315", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--14": [{"speaker": "user", "text": "Yes.     I really want to pick up a gift for a colleague on the way to work.    How early does your local store open?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--15": [{"speaker": "user", "text": "The website is running terribly slow today.  what is going on", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--16": [{"speaker": "user", "text": "I want to check the status of my order, i ordered one item email confirmation said i ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: EA6AHJN0EC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7969620792", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--17": [{"speaker": "user", "text": "Hi, i had a return but you guys never refunded me and the account says my return is complete", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: davidwilliams952 davidwilliams952@email.com 0043600739", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--18": [{"speaker": "user", "text": "hi, i am trying to find out more about guess jeans you have for $49 i need to know how much is would cost to have them tailored", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--train--19": [{"speaker": "user", "text": "Hello I want to know the status of my subscription if its still active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: MT8TRG2TGI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 7470634585", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--20": [{"speaker": "user", "text": "hi i would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "joycewu5 joycewu5@email.com 2415811437", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2481 Kennedy St  Monterey, WA 97444", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--21": [{"speaker": "user", "text": "Hi! I am trying to login to my account to look at a past order. However, I forgot my password and can't get in. hello?? is anyone there????", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "It is 919182", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--22": [{"speaker": "user", "text": "Hi!  I'm trying to log in but can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure, it's 48281 and (690) 372-1211", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Yes, the PIN is 597430", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--23": [{"speaker": "user", "text": "Hi, I forgot my password but want to get into my account to check on a order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I have my phone number.. I forgot my username too (792) 179-3327", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "82012\\ 82012 is my zipcode", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--24": [{"speaker": "user", "text": "Hello So I signed for a premium membership program and I would like and extension because I dont have the money to pay for it now, is that possible?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes of course Account ID: H9EVJOF0GD Order ID: 35541228743", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Order ID: 3554122874 sorry seems the ID I entered was wrong Account ID: H9EVJOF0GD", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--25": [{"speaker": "user", "text": "Hi there. I would like to know if it's possible to have my items gift wrapped?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--26": [{"speaker": "user", "text": "Hi, I have a question regarding my account I think my membership is going to expire soon and wanted to see what options I have to renew it?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "account is Q4HRVDDMYA Order ID is 7823615817", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--27": [{"speaker": "user", "text": "I have a questions about these jeans on your site. I am a gardener and I do lots of yard work, so if I buy the jeans I might get stains on them at my job. Do you know how to remove a grass stain from the jeans? I am talking about the $69 Guess jeans on your site", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["jean"]}}, {"speaker": "system", "text": "If you get grass stains on those Guess jeans, just soak a sponge in white vinegar and dab it on the stain. Dry it with paper towels and repeat if you need to. The color can be preserved by reversing the jeans and doing your laundry as usual, with cold water.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--28": [{"speaker": "user", "text": "hi i would like to check the status of an order i think my payment might have bben wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my name is albert sanders and my ID is 2UN7FUKM3V", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--29": [{"speaker": "user", "text": "I need help with a refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "yes alessandrophoenix312@email.com alessandrophoenix312 and 0403933250", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--30": [{"speaker": "user", "text": "hi, I'm thinking of buying something but I'm curious about your refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--31": [{"speaker": "user", "text": "I am looking for a gift & I wondered how much it would cost to get something stitched with a name?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--32": [{"speaker": "user", "text": "yes i'm trying to buy something but can't because my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--33": [{"speaker": "user", "text": "How would I get membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--34": [{"speaker": "user", "text": "Hi, I am having issues with the site. Everytime I do a search unrelated items come up.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--35": [{"speaker": "user", "text": "Hi. I am checking on my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Crystal Minh, I don't know my account ID, but I have on order ID. *an 6730536166", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "username is cm113775, email is cm113775@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--36": [{"speaker": "user", "text": "when does the sale end", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--37": [{"speaker": "user", "text": "II need a refund because i bought something but i don't want it anymore so i want to refudn it before it ships", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: czhang94 Email Address: czhang94@email.com Order ID: 1553732700", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--38": [{"speaker": "user", "text": "I need to return an item because its the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "ap994189 ap994189@email.com 4973477538", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6496 lincoln ave jacksonville ny 17178 return by mail", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--39": [{"speaker": "user", "text": "I haven't recieved my package and was hoping to get my order resent I've been waiting for 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: albertsanders187 Email Address: albertsanders187@email.com Order ID: 0258746938", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--40": [{"speaker": "user", "text": "I bought the wrong color shirt, I want to return.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "4698 Lexington Ave  Monterey, CA 27722 I will drop off at the center.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--41": [{"speaker": "user", "text": "can I use my promo?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--42": [{"speaker": "user", "text": "hi, there seems to be a lot of out of stock items", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--43": [{"speaker": "user", "text": "I have a question about the status of my subscription. I want to know if it's active.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: ZNMHQSNR5A", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6784055291", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--44": [{"speaker": "user", "text": "hey. I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "86227 is the zip 746 914 1482 is the number", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(746) 914-1482", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--45": [{"speaker": "user", "text": "Hey there, I am a Gpld Level member, but I can't log in I guess I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "383) 730-0068 58568 and I guess you can tell which is which, lol", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--46": [{"speaker": "user", "text": "Hi! I can not access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I think my username is czhang11.  we can try that", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--47": [{"speaker": "user", "text": "Hi, can you please tell me the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Joyce Wu joycewu1 joycewu1@email.com 6049098349", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--48": [{"speaker": "user", "text": "I am trying to find out if you have this shirt in medium", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--49": [{"speaker": "user", "text": "Hi! I was trying to log into my account but I have lost the phone that I use for two-factor authentication. I was hoping you could help me access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--50": [{"speaker": "user", "text": "Hi i ordered the wrong item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Rodriguez Domingo OSJMTAD16Z", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "rodriguezdomingo841 4056860252 rodriguezdomingo841@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "861 Circle Drive  Baltimore, NY 53721", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--51": [{"speaker": "user", "text": "Hi, I'm having a problem with your pricing. The item I want to buy is way overpriced compared to your competitors. Amazon has these Guess Jeans for nearly half the price!", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is DBYATE05IJ and my order ID is 7541381460 Can you match Amazon's price?", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--52": [{"speaker": "user", "text": "so I don't have the phone I was authenticated for your site on anymore and I need to get it on my new phone here", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--53": [{"speaker": "user", "text": "Yes, I'd like some more info on the Michael Kors jeans.  Can you tell me what sizes they come in?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--54": [{"speaker": "user", "text": "Hello. I actually wanted to check an order status online but I forgot my username Would you be able to help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes. My zip code is 83942 Phone number is 482-837-8571", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--55": [{"speaker": "user", "text": "Hi, I want to make sure everything is okay with my order.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Alessandro Phoenix GNGHRRLS4H 6073118193", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--56": [{"speaker": "user", "text": "I would like to return the product. Because It is green not black.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is crystalminh090, my email is crystalminh090@email.com. My order ID is 9321172898", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It is 3283 Circle Drive Monterey, CA 59403", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--57": [{"speaker": "user", "text": "I want to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Order ID: 5581075586 Username: alberts2", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Email Address: alberts2@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My email stating that i have a refund of $100 dollars and i would like to order the Michael kors boots for $64 so i just want to know what would be my refund status when i order the boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Great. With the boots refunded, your refund will now be $164. Is there anything else I can do for you?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--58": [{"speaker": "user", "text": "Hi, my name's Joyce Wu.  I'm a silver member, but I seem to have forgotten my password, can you help me with that?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "58601 is the zip (641) 199-2535", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--59": [{"speaker": "user", "text": "There was an extra fee added to my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}], "ABCD--train--60": [{"speaker": "user", "text": "I wanna confirm the shipping address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "czhang29@email.com Order ID: 7842734823 Username: czhang29", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "confirm address on account 7317 Circle Drive  Brighton, CA 44748", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Account ID: Z8GXSIPMAY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--61": [{"speaker": "user", "text": "Hi I have a premium subscription and I wanted to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--62": [{"speaker": "user", "text": "Hello The size of shoes is not flexible for me Can I change the shoes?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--63": [{"speaker": "user", "text": "Yes i would like to check the status of my order because it seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Crystal Minh and account id is O7RTPPTKY3 Order ID: 3663165886", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--64": [{"speaker": "user", "text": "I'm Crystal Minh and I need to go through the password recovery process.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My username is: cm262551 I don't have a pin, but my security answer is: Singh", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--65": [{"speaker": "user", "text": "Hi!  I would like to move my shipping to next week delivery so I can have free shipping.  Thanks!", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure.  It is Alessandro Phoenix and my Acct ID is RJRVXE7J7Q", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The id is 7712362428", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--66": [{"speaker": "user", "text": "HI. I want to check on my order status. I paid a lot for shipping for the item and haven't received it.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "ZB880QPBJZ is my account id My order ID is 2663462033", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--67": [{"speaker": "user", "text": "I'm trying to check the order of my status but i can't seem to because i lost my phone i use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--68": [{"speaker": "user", "text": "How to order the goods? I want to order the some stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--69": [{"speaker": "user", "text": "would like to know more a product i am thinking about buying. are the jeans dark blue or black? they are a pair of calvin klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--70": [{"speaker": "user", "text": "Please change my phone number. The four should be a five!", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "It is Joseph Banter (665) 614-5037 Thank you.", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--71": [{"speaker": "user", "text": "Hello my name is Alessandro Phoenix and I would like some info about a jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "first the materials of the jacket and then if there is any kind of manufacturer guarantee Product: jacket  Brand: Calvin_Klein  Amount: $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--72": [{"speaker": "user", "text": "whats my order status ?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "Member Level: Silver Address: 1255 Woodshore St  La Fayette, TX 57377  Product: Boots  Brand: Guess  Amount: $69", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--73": [{"speaker": "user", "text": "hey, im having trouble getting into my account because i cant remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "nb689469 i said type owo pls", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--74": [{"speaker": "user", "text": "Hi, I'm interested in a few items, but I wanted to ask about gift wrapping How much does it cost?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--75": [{"speaker": "user", "text": "I would like to extend my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: 9GRGJQCCDQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4630092900", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--76": [{"speaker": "user", "text": "I want to check the status of my order because there was an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Joseph Banter 7M8GZTPRJD", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--77": [{"speaker": "user", "text": "Can I delay my subscription payment?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: XRU6MBJHP6. Order ID: 2621786777", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(186) 372-1256", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--78": [{"speaker": "user", "text": "Hi, I just got charged $74 for a pair of jeans I never bought! You have got to be kidding me!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is rodriguezd905 the email is the same, but @email.com Order ID: 2656347300", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Silver What do you mean its not an issue I just got charged $74, that's totally an issue!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--79": [{"speaker": "user", "text": "hi can you help me with the delivery time, it is in need to be changed?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "here you go G7KRCW9Y16 need delivery adress too?", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--80": [{"speaker": "user", "text": "Whenever I try to search for something I'm getting results that are not related to what I searched for.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--81": [{"speaker": "user", "text": "I would like a refund because i changed my mind on the item i bought", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Rodriguez Domingo Username: rdomingo924 Email Address: rdomingo924@email.com Order ID: 2870275995", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: JUNBGCGZFZ $89", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--train--82": [{"speaker": "user", "text": "I have questions about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: WSAOSCON3A Order ID: 1828779867", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--83": [{"speaker": "user", "text": "I never got my package and I'd like to check on it. Perhaps it was stolen by my neighbor, he's very shifty.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Crystal Minh cm963882 cm963882@email.com Order ID: 1355058491 I think that does it.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9872 Circle Drive  Monterey, NY 84876", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--84": [{"speaker": "user", "text": "Hi, i'm trying to make a purchase but my credit card keeps getting rejected. There's plenty of money in my account. I don't know why this keeps happening.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--85": [{"speaker": "user", "text": "I ordered a pair of jeans in the wrong size and would like to return them", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username chloezhang174  email address: chloezhang174@email.com  and my order ID is 0142254887", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--86": [{"speaker": "user", "text": "Hi! I have been meaning to buy a pair of Guess jeans but they are out of stock. I was hoping you could help me with it", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--train--87": [{"speaker": "user", "text": "I have questions about a product guess jeans what sizes are available?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--88": [{"speaker": "user", "text": "I am having trouble accessing my account. I can't seem to figure out the password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(847) 683-0121 76378", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--89": [{"speaker": "user", "text": "Hi! I'm browsing on the website but it loading very slowly - to the point where I really can't even shop", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--90": [{"speaker": "user", "text": "I am trying to get into my account, but forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip: 23094 Phone Number: (050) 602-3564 Email Address: ap778901@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--91": [{"speaker": "user", "text": "HI. My confirmation email that I received does not have the correct items on it. I want to make sure my order is correct", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My account id is JZPFJBIIJ7 and the order ID is 2354853282", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "69 for the pants and 89 for the coat", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--92": [{"speaker": "user", "text": "when can my promo code be used", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--93": [{"speaker": "user", "text": "Hi Hi!  I'm trying to add things to my cart, and it just won't update.  Can you help me out?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--94": [{"speaker": "user", "text": "I\u2019d like cancel my shipment and get a refund Rodriguez Domingo", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "22SPBVQZVL 0195527993", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--95": [{"speaker": "user", "text": "i would like to liik at returning a recent purchase.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "rodriguezdomingo978 rodriguezdomingo978@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7878 Lexington Ave  San Lima, CA 37540 is my mailing address may i begin the process for a refund?", "domains": ["troubleshoot site"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--96": [{"speaker": "user", "text": "My name is Chloe Zhang", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I wanted to add an item, a guess shirt to my order", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Account ID: WJLVD8XKRN Order ID: 9623244425", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Guess shirt for $99", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--97": [{"speaker": "user", "text": "I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--98": [{"speaker": "user", "text": "Hello, I would like to know the return policy of your site", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--99": [{"speaker": "user", "text": "I would like to return an item because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: alberts0 Email Address: alberts0@email.com Order ID: 5790454190", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--100": [{"speaker": "user", "text": "I just need to get my password reset", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--101": [{"speaker": "user", "text": "Hi! Can you tell me about the return policy? I was thinking of buying a few things, but I want to make sure that I can return them if they don't fit.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--102": [{"speaker": "user", "text": "Wanted to know status of subscriptions?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "How much do I owe to keep it active? BUGWHX3EBS Order ID: 9553621022", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--103": [{"speaker": "user", "text": "Hi. I'm trying to browse the site and it is lagging so bad that the page expires before loading. Are you having issues with the site?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--104": [{"speaker": "user", "text": "Hi, is this the online chat help site?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--105": [{"speaker": "user", "text": "I would like to know if these jeans are available in a smaller size", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Guess jeans $74", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--106": [{"speaker": "user", "text": "Hi there. It's Alessandro Phoenix here. I received my bill today and see that I was charged twice a coat that I bought for my wife last month", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes, $49 Okay. Great!", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--107": [{"speaker": "user", "text": "Hi, I want to check my account status. I think a subscription was added to my account even though I don't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--108": [{"speaker": "user", "text": "Hi, I accidentally ordered a second item that I didn't want on my order I chose the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: 6LPX8SP3YG Order ID: 5278011093", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--109": [{"speaker": "user", "text": "Do you know when this item will be in stock? Product: Jacket  Brand: Tommy_Hilfiger  Amount: $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock general"]}}], "ABCD--train--110": [{"speaker": "user", "text": "I need to change my order, I'm getting it as a gift, and my wife doesn't want one of the items :(", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Rodriguez Domingo W5ASYM8HOM And the order number is 1178283559", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "They were $79.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--111": [{"speaker": "user", "text": "I'd like to return something", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username's rd924121, rd924121@email.com, order ID is 0646934557", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Nice. My address is 8993 Woodshore St  San Mateo, TX 4495. What do you mean by shipping label?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--112": [{"speaker": "user", "text": "I need access to my account but I lost my phone and can't use the 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "i don;t have that but my user name is josephb2", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--113": [{"speaker": "user", "text": "Hi, can you confirm the shipping date of my order.  My email says something then what I thought i was getting.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "WB6PGYR7ZV Order ID: 8944730828", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "albertsanders183 albertsanders183@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--114": [{"speaker": "user", "text": "Hi! I want to buy something but my cart will not update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--115": [{"speaker": "user", "text": "Hi! I've got a pricing issue.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: EJ21PKBFCL Order ID: 4845277187", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--116": [{"speaker": "user", "text": "Is it possible to delay the shipping of my order to next week? I don't want to pay the shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "order ID is 9720635502 account id is WAYEV1CXWN", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--117": [{"speaker": "user", "text": "hiya, i just had an order delivered and realized that the shipping cost was very hight *high any chance of a refund on that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Rodriguez Domingo Order ID: 5238619247", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo213", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--118": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--119": [{"speaker": "user", "text": "i would like to know the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: aphoenix579 Email Address: aphoenix579@email.com Order ID: 6556841376", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--120": [{"speaker": "user", "text": "i was wondering if you could explain the difference in membership levels for me", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--121": [{"speaker": "user", "text": "hi I need to order a pair of boots", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rodriguezd287@email.com 6051401074 thats my order ID", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--122": [{"speaker": "user", "text": "Hey I wanted to Change the name in my account it is spelled wrong is it possible", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "I don\u2019t have that can I give you the userid aphoenix831", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my name is Alessandro Phoenx Pin Number: 349430", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--123": [{"speaker": "user", "text": "I need to check my shipping status I never got my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: cminh611 Email Address: cminh611@email.com Order ID: 5033629649", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--124": [{"speaker": "user", "text": "Hi there. I'm trying to order something but your website is running extremely slow right now", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--125": [{"speaker": "user", "text": "Can you tell me some details about a product?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--126": [{"speaker": "user", "text": "I need to make a return i got a size to big", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alberts3 alberts3@email.com 4764201714", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5154 1st Ave  Baltimore, TX 7427", "domains": ["product defect"], "labels": {"slots": ["street address"]}}], "ABCD--train--127": [{"speaker": "user", "text": "I have to remove a second item from my order please my husband doesn;t want it anymore", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: 2DGQDGSNJK Order ID: 3805613394", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "59 thank you so much", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--128": [{"speaker": "user", "text": "Hello Chloe Zhang in need of your services I want to return a jacket", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: chloezhang058@email.com Username: chloezhang058 Order ID: 2884123072", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--129": [{"speaker": "user", "text": "I was looking at some Guess boots yesterday and went I went to try to buy them today, the price was higher than it was yesterday.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "KLWRA6FDPW  5405231028", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--130": [{"speaker": "user", "text": "Hi. I've been trying to place an order but my credit card keeps getting rejected. Can you tell me why?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--131": [{"speaker": "user", "text": "Hi! I am thinking about getting the boots on sale today. Can I ask some questions? Is it real leather? Does it fit true to its size? Thanks", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--132": [{"speaker": "user", "text": "Hey I feel like the shipping was too high on my order.  Can you check on that for me?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "nbouchard919 Email Address: nbouchard919@email.com Order ID: 5406712662 Sorry, kids are home - crazy times", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--133": [{"speaker": "user", "text": "I am a gold level member and was wandering if my account included free international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--134": [{"speaker": "user", "text": "I was curious about my premium account and whether it included international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--135": [{"speaker": "user", "text": "Hi. I recently completed a return,but my billing statement does not show that the charge has been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--136": [{"speaker": "user", "text": "When does the local stores close?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--137": [{"speaker": "user", "text": "Hello! I cannot login in to my account because I seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--138": [{"speaker": "user", "text": "Hello. I am looking to see why there is an extra fee on my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "David Williams P1SUOHZKTQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--139": [{"speaker": "user", "text": "Hi! I have a question about my account. I recently joined your service but I can't seem to find out if my account has international shipping. Can you help me with that?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--140": [{"speaker": "user", "text": "Hi. I was recently given a refund and would like to check the status of it.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rodriguezdomingo556 rodriguezdomingo556@email.com 3273302424", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--141": [{"speaker": "user", "text": "Hi, I am trying to order this Jacket, it's priced at 89 but another company has it priced at 69.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Yes, my name is Rodriguez Domingo, my account ID is 4N3KXT6BDR", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes, order ID is 1500865569", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--142": [{"speaker": "user", "text": "Hi, i just signed up for a premium subscription and would like to know the subscription fee because i would like to keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix | Account ID: 4HXZOZ03VJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--143": [{"speaker": "user", "text": "I ordered something and wanted to check its status online. However, I can't access my account because I forgot my username. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Address: 0712 Lexington Ave  San Mateo, TX 77314.  Email: Zhang@gmail.com Phone (232) 493-8164", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--144": [{"speaker": "user", "text": "Hi! I had recently purchased a pair of jeans I received the item but it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jw471742  jw471742@email.com Order ID: 0446359977", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--145": [{"speaker": "user", "text": "Hi there. I would like to remove an item from my order. I accidently ordered the wrong size. I was only thinking of buying it but didnt mean to acually purchase.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: 1PWGLQ3DHA Order ID: 4672594082", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "3659 Brushwick Dr  Monterey, CA 37793", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--146": [{"speaker": "user", "text": "I am trying to log into my account but lost the phone I used for the two factor authentication.  Can you help me log in?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "7432 sorry it's 243418 I was thinking of something else.", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--147": [{"speaker": "user", "text": "Hi can you upgrade my order to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Albert Sanders FDP7ELEBAJ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--148": [{"speaker": "user", "text": "Hi. I've been trying to log in to my account all day, but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "crystalminh615, Crystal Minh", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--149": [{"speaker": "user", "text": "I am thinking about buying this Calvin Klein boots but I need to know how easy it is to remove a paint stain from it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--150": [{"speaker": "user", "text": "Hi I have a problem trying to complete my purchase. I've been trying to put in my credit card details but it's not accepting it.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "ok that would be gerat its the michael kors jacket for $84", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--151": [{"speaker": "user", "text": "I lost my phone, I can't access my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--152": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Order ID is 654105140.  I need to return this Calvin Klein jacket for $74.", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "My username is josephb3.  I do not have my account ID. And my email is josephb3@email.com.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My Order ID is 6541105140.", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My address is 1431 Circle Drive, Brighton, NY 36506", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--153": [{"speaker": "user", "text": "I signed up for a premium subscription but I was wondering if I can get an extension because I can't pay just yet.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: SSZCHUICHT / Order ID: 3145760369", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes, that would be great. (039) 165-3163", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--154": [{"speaker": "user", "text": "Hello, I want to return an item. It's too big for me.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username is normanbouchard543 Email is normanbouchard543@email.com Order is 5792868550", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7391 2nd Ave  La Fayette, NY 89240", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--155": [{"speaker": "user", "text": "The shipping cost is too high for me.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}], "ABCD--train--156": [{"speaker": "user", "text": "I want to check my account for more information on an order. But I can not access the account because I forgot the password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joyce Wu jwu02575", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Okay. That will be good too Pin Number: 952340", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--157": [{"speaker": "user", "text": "I want to make sure that the items shipped are the ones I bought because I got an email notification implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: UJEZ8GLFHV, Order ID: 1135512314, Username: as589242, Email Address: as589242@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--train--158": [{"speaker": "user", "text": "Hi I wanted to check the shipping status of my package I have been waiting for 5 days but I have still not received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: D6GQLLSOZ1 Order ID: 1237535775", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "alessandrophoenix924 alessandrophoenix924@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--159": [{"speaker": "user", "text": "Hi.  I'm trying to buy some new boots, but my credit card keeps being rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--160": [{"speaker": "user", "text": "I would like a refund of an item i purchased", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: normanbouchard551 Email Address: normanbouchard551@email.com Order ID: 2611390584", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--161": [{"speaker": "user", "text": "The name on my on my account is misspelled. Is there a way to fix that?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "65343 is the zipcode. My number is 7425443707, and my username is cloezhang119.", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--162": [{"speaker": "user", "text": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: nb584609  nb584609@email.com Order ID: 1543336560", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "You can put it back on the credit card. It will be $49, right?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--163": [{"speaker": "user", "text": "Hi, my cart is not updating when I try to add these boots What is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "David Williams username is davidw14", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--164": [{"speaker": "user", "text": "Hi I had a question about a product I am thinking of buying.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--165": [{"speaker": "user", "text": "I would like to know the price of gift wrapping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--166": [{"speaker": "user", "text": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on and i also see that you guys charged me the $40 for this and i would like a refund", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--167": [{"speaker": "user", "text": "I'm showing a charge for an order that I never placed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "It says 4421763097", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is czhang23, and my email is czhang23@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--168": [{"speaker": "user", "text": "Hello. I have a question about a shirt on your site Can you help?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--169": [{"speaker": "user", "text": "Hi.  My name is ALbert Sanders.  I am writing because I am not happy with this website.  Everytime I see an item I like, it is out of stock. What is the reason for this?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "My username is asanders813, and my email is asanders813@email.com if that helps.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--170": [{"speaker": "user", "text": "I would like a extension on my account, because I got some issue with my credit card.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--171": [{"speaker": "user", "text": "I want to know how much it costs for monogram", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--172": [{"speaker": "user", "text": "Hi, i have signed up for the premium subscription and would like to renew.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 2HBG2MLLHY Order ID: 1706605454", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--173": [{"speaker": "user", "text": "Hi I am Rodriguez Domingo", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I got an email with a different shipping address confirmation What is the correct one? My address is 2953 Lexington Ave  Raleigh, TX 16740 And it says 2387 Lexington", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Account ID: J6MFZUSLFU Order ID: 0423152372", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo398 Email Address: rodriguezdomingo398@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "system", "text": "Okay, that should be in order now.  Your delivery will be made to your address at 2953 Lexington Ave", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--174": [{"speaker": "user", "text": "Hi, I need to find out about my order because the delivery time isn't correct.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: EBC3UIDYRQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "8891646777 haha I knew what you meant", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--175": [{"speaker": "user", "text": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--176": [{"speaker": "user", "text": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "NN8ZW3NWPZ is my account ID", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "normanbouchard607@email.com normanbouchard607 thats bouchard with a B", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--177": [{"speaker": "user", "text": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "yes UNWOVBW3MV is my account # and   9420413722 is the order id", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--178": [{"speaker": "user", "text": "Before I order I need to know your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--179": [{"speaker": "user", "text": "I want to make sure I keep my premium subscription Need to pay", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Is that the digits or letters FXI3ICF5UT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I think that's my acount id 1426736140", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--180": [{"speaker": "user", "text": "Hi, I was hoping to extend my premium subscription. I need an extension on my bill. Money is pretty tight right now and I need some time", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure My account id is WCC065JCJF Order ID: 5696712699", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--181": [{"speaker": "user", "text": "i would like to check the status of my order because there was an extra fee added I dont no why it was added", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: OMSPAONXCK | Order ID: 0283954139", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--182": [{"speaker": "user", "text": "Hello, i cannot connect my account because i lost my phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--183": [{"speaker": "user", "text": "Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip is 39633 and the phone number is (042) 975-9546.", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--184": [{"speaker": "user", "text": "Hi there, I was charged for an item I never purchased A pair of boots", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "sure davidw27@email.com davidw27 Order ID: 2383957582", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--185": [{"speaker": "user", "text": "Hi is this coat good to wear when it\u2019s windy", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--186": [{"speaker": "user", "text": "hi, I forgot my username and can't login to my account. I just need to view my shopping history. Can you help", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "39978 Phone Number: (828) 524-1123", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--187": [{"speaker": "user", "text": "Hi, I'd like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "David Williams and ZVDPWLUBX6", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--188": [{"speaker": "user", "text": "Hi, this is Norman Bouchard again.  Gold member", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--189": [{"speaker": "user", "text": "Hi, I want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: ANQ68XGYTP Order ID: 6583389209", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--190": [{"speaker": "user", "text": "I want to know the price of stitching your name to one of your items because you are thinking of buying stuff. thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--191": [{"speaker": "user", "text": "I was wondering if I could get an extension on my subscription service.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My account ID is 6LGB3VVCLP 5576872955 is my order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "That sounds great. It's (987) 378-5234", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--192": [{"speaker": "user", "text": "I need to return an item that I received containing a stain.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: safzal65 safzal65@email.com Order ID: 9097421018", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2496 Woodshore St  Brighton, NY 97454", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--193": [{"speaker": "user", "text": "Yes i was looking on your site at the the different memeberships. And i have some questions", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--194": [{"speaker": "user", "text": "Hello Can you please tell me the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--195": [{"speaker": "user", "text": "I want to ask 2 question about this jacket by Tommy Hilfiger.  How do you detach the hood?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--196": [{"speaker": "user", "text": "Hi I'm having some problems looking for some boots. Is there something going on with your website>", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--197": [{"speaker": "user", "text": "Hi I wanted to check the status of the subscription shopping service I have I would like to keep the service and wanted to know if there is any fees due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: Z80EDKJTXX Order ID: 4675612490", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--198": [{"speaker": "user", "text": "Hi there I was wondering if my shopping cart currently qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy", "domains": ["storewide query"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--199": [{"speaker": "user", "text": "I lost my 2-factor authentication phone. My name is Alessandro Phoenix", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: alessandrop533@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--200": [{"speaker": "user", "text": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "yes that is correct it was for order id 9738916208", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "OK, here is a promo code for the amount of $94 IQQV8", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--201": [{"speaker": "user", "text": "I would like to change the phone number on the account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(122) 678-1331", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "sanyaafzal038@email.com  31503", "domains": ["manage account"], "labels": {"slots": ["email", "zip code"]}}, {"speaker": "user", "text": "(122) 678-1331", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--202": [{"speaker": "user", "text": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My name is Crystal Minh and my account id is JIZSMZSVCB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Certainly! 8471681328", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Thank you so much! Cost is $84.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--203": [{"speaker": "user", "text": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "39416 916 931 6020", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--204": [{"speaker": "user", "text": "Hi, I want to know more about your jeans selection", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--205": [{"speaker": "user", "text": "Hello! I figuring out to use the hood of the jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--206": [{"speaker": "user", "text": "Yes i was wondering when would you guys fall collection be coming out.?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--207": [{"speaker": "user", "text": "I would like to keep my premium subscription active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo Oder number 0151897535", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--208": [{"speaker": "user", "text": "Hi I have the premium subscription shopping service but I need to pay to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "my account id is 6P3IG0C2D8 How much is due", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--209": [{"speaker": "user", "text": "I need to return an item that is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: rodriguezd823 Order ID: 1428210875 Email Address: rodriguezd823@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "Address: 1936 Circle Drive  Raleigh, NY 61052", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--210": [{"speaker": "user", "text": "Hello, I want to check on the shipping status of my order because I never received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Crystal Minh account id is HHOQKPZHXW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Is there any way to get this order resent to me? I've been waiting for 9 days. username: crystalminh606 email: crystalminh606@email.com order id: 2967715579", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5548 Brushwick Dr  Jacksonville, WA 46885", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "a $79 shirt from Calvin Klein", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--211": [{"speaker": "user", "text": "How long is my membership at the silver level I m thinking of shopping since I can't go out of house", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}, {"speaker": "user", "text": "my own Joyce Wu (947) 568-6249", "domains": ["storewide query"], "labels": {"slots": ["phone"]}}], "ABCD--train--212": [{"speaker": "user", "text": "Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service. Its for someones birthday and it would save me a ton of time and trouble if i could get you guys to do it.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--213": [{"speaker": "user", "text": "HI! I need to access my account but I can't do it because two factor authentication I just lost my phone and I am afraid people might misuse my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--214": [{"speaker": "user", "text": "I would like to remove the second item in my order because my spouse did not like it It is a pair of Calvin Klein jeans", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Yes Joyce Wu 8BI9ZMRMBZ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It is 1002591298", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It was $49", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--215": [{"speaker": "user", "text": "Yes, I have a question.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I'm interested in a pair of Guess jeans, but I'd like to know a bit more about them", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--216": [{"speaker": "user", "text": "Hey I'm trying to find out my subscription status. I want to keep, but I need to find out if it's still active first.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Last name Sanders, first name is Albert. My account ID is as follows... B34SZNRLQV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I see, give me a moment please 6455404374", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--217": [{"speaker": "user", "text": "aw man, this tommy hilfiger jacket is out of stock, can you see if you have anymore", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--218": [{"speaker": "user", "text": "Hi, i just want to make sure my premium sub is still running. Also when the due date is cause i feel like paying today Kinda pressed for time here", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Rodriguez Domingo ZXH9GW37L8 im at gold level now if it helps", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--219": [{"speaker": "user", "text": "when does the spring collection drop off?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--220": [{"speaker": "user", "text": "Hi, the delivery time on my order is wrong and needs to be changed My name is Rodriguez Domingo", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sure thing Account ID: E6YAYM47TT Order ID: 5189186577", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--221": [{"speaker": "user", "text": "I signed up for the premium service but I haven't paid yet. I'd still like the service, can I pay in a few weeks?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--222": [{"speaker": "user", "text": "Hey there.  I was just trying to check and see where my order is.  I know I can do that in my account but I can't remember my username to get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Absolutely.  My phone number is 365-773-6917 and my e-mail is rd809812@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--223": [{"speaker": "user", "text": "Hi, what is the status of my premium subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--224": [{"speaker": "user", "text": "Hi, I just got a notice that my item was out for delivery, but it said it was a shirt ad not the Calvin Klein jacket I ordered.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: GFLQRYJPUB Order ID: 6767133822", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--225": [{"speaker": "user", "text": "Hello, I would like to know if there is a design in the Michael Kors jeans with ripped holes in them>", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--226": [{"speaker": "user", "text": "I believe I have been charged too much for shipping, can you check on that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "aphoenix715, aphoenix715@email.com,3931780892", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--227": [{"speaker": "user", "text": "Hi, I'm upset that an item is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Guess Boots $79", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--228": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  My Account ID ia AU1FHZGQMV.  I was curious what the shipping status of my order is. I have not received my package yet.", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["missing"]}}, {"speaker": "user", "text": "My order ID is 2571194351.  My email address is cm591684@email.com My username is cm591684", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--229": [{"speaker": "user", "text": "hi danny! I'd like to upgrade my order to overnight shipping I need to get it ASAP", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: AGZCJPNEVB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I would like to upgrade my shipping I need to get it ASAP Order ID: 0153426910", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--230": [{"speaker": "user", "text": "Hi Danny. I need to make a return.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sure, it's Chloe Zhang. I don't know my account id, my username is cz823340, my email is cz823340@email.com and my order id is 3447907111 the color of the boots weren't the same shade of brown that i pictured them to be", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "ok my full address is 9223 2nd ave monterery wa, 65514", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--231": [{"speaker": "user", "text": "Hi I can't access my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Name: Joyce Wu Phone Number: (009) 271-4307 I have an actual address is that ok", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Zip code: 24627", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--232": [{"speaker": "user", "text": "Hi had a return and the charge was supposed to have come off by now. I do not see that its been reveresed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "joycew72 joycew72@email.com 9449674440", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--233": [{"speaker": "user", "text": "Hi It seems like my cost of shipping was way too high I wanted to check on it", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: WHNQAIXPOJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5037297928", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "wow Email Address: czhang70@email.com  czhang70", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--234": [{"speaker": "user", "text": "Hi I want to know price for overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is based on the weight of the package. 5 pounds or less is $39.99, 10 pounds or less is $54.99, and all other items that are heavier cost $69.99. Are you based in Alaska or Hawaii?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--235": [{"speaker": "user", "text": "Hi I am seeking more information on a jacket I purchased.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--236": [{"speaker": "user", "text": "I'm confused. I have an email here that says my shipment has been cancelled for tomorrow? Can you confirm whether that is true?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo LBIADDWETI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "rdomingo530 rdomingo530@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--237": [{"speaker": "user", "text": "i would like an extension to my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard 0XH2NLJCQJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Bronze 7144171487", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "(488) 440-4836", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--238": [{"speaker": "user", "text": "I wanted to know how much it would be to have my order gift-wrapped", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--239": [{"speaker": "user", "text": "Dude. I have no idea what happened, but I'm super annoyed. I got charged for some rando order that I did NOT place. Who wants a boring, gray, button-up Michael Kors shirt anyway? Not THIS guy! Can you help me out?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Yeah sure, the ID for the order I didn't place! 1629976446", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--240": [{"speaker": "user", "text": "Hello. I have an issue with my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My wife is so frustrated. She says that I must think she has bad taste So I need to get rid of this jacket Sure rdomingo rdomingo@hotmail.com 7250391369", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "3450 1st Ave  La Fayette, CA 33255", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--241": [{"speaker": "user", "text": "I would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: XAGAMOWBHM Order ID: 1553249103", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--242": [{"speaker": "user", "text": "Hi.  my name is David Williams.  My email address is dw315904@email.com. I am trying to add an item to my cart, but the cart is not updating. Please help.", "domains": ["troubleshoot site"], "labels": {"slots": ["email"], "intents": ["shopping cart"]}}], "ABCD--train--243": [{"speaker": "user", "text": "Hi! i wanted to know how the hood works", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--244": [{"speaker": "user", "text": "Is it possible to get an extension on my subscription payment?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account 9KTRK0TM94 order 8346882986", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(235) 818-2589", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--245": [{"speaker": "user", "text": "Hi I have a question about my account. I signed up for the premium subscription but I just checked my account and I've been charged twice for it!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "ok Joyce Wu GQ821UUFOO 4336830962", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--246": [{"speaker": "user", "text": "Hi! I signed up for a subscription and I want to find out my status for it because I want to keep it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "oh okay ZNYOLJIYYB 5682308004", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--247": [{"speaker": "user", "text": "Umm yeah, your company is trying to scam me", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--248": [{"speaker": "user", "text": "Hi. I just bought something. When is the shipping date?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "as012197 is my account ID. 5206399177 is my order ID", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "I'm sorry. OTZP1AARPB is my ID", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "as012197, as012197@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--249": [{"speaker": "user", "text": "I would like to check the status of my my order because I received an email saying I ordered two items when I only ordered 1 item", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "SYTSWQPEKW Order ID: 7372837913", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--250": [{"speaker": "user", "text": "Hi.  Am I connected?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--251": [{"speaker": "user", "text": "i forgot mu username so I am unable to log in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 87516 and i forgot my email address used for this account.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "phone number is (119) 579-9685", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--252": [{"speaker": "user", "text": "I would like to change the shipping time for my order.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: YJO8IOJIPZ Order ID: 8707596379", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--253": [{"speaker": "user", "text": "Is it possible to stop my order from shipping?  Thanks.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "safzal51  safzal51@email.com Order ID: 9253143544", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6830 Lincoln Ave  Baltimore, TX 23938", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--254": [{"speaker": "user", "text": "I was just trying to find out about a payment", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Norman Bouchard I52KSZ6K05", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Let me look that up 3150669907", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--255": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--256": [{"speaker": "user", "text": "hi i change my payment method", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "zip code:  TX 31853", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--257": [{"speaker": "user", "text": "Hello, I need to return an item I purchased as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezdomingo112, rodriguezdomingo112@email.com 7781383984", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I have an order number 7781383984", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--258": [{"speaker": "user", "text": "Hi Can you please tell me the status of my refund? Albert Sanders is my name", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "albertsanders187 albertsanders187@gmail.com 1119201379", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--259": [{"speaker": "user", "text": "Hello! I need to change my address on my account because it is showing incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "1909 Lexington Ave  Brighton, WA 39949 I believe that is what is showing on my account But it should be 1908", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Zip is 39949, username is sanyaa54, and email is sanyaa54@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--260": [{"speaker": "user", "text": "I have a question about my account I was just looking over my account and I saw I was charged twice for a purchase a made I made", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo order id is 0714917766 email is rDomingo1@email.com", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--261": [{"speaker": "user", "text": "Hello, I was supposed to have a charge reversed But it hasn't happened yet Could you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Yes For $89 The return has been completed but I do not have my $89 back yet", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "OK. I see the amount is $89. Let me process that.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "That is the $89 for your return", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--262": [{"speaker": "user", "text": "I am dealing with a very upsetting issue on your site I received a wonderful promo code from you But when I tried to use it, I got a message saying that the code is invalid Can you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--263": [{"speaker": "user", "text": "hello... I wanted to know the status of my refund please,", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I wanted to make sure that I was getting a refund It was on the guess shirt of 69 dollars I paid through paypal", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "davidw01 Email Address: davidw01@email.com Order ID: 6757131079", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--264": [{"speaker": "user", "text": "Hey, can someone help me pay my subscription bill? I wanna keep my Silver membership active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: ONTP1ZZMB8 Order ID: 4931432648", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--265": [{"speaker": "user", "text": "yes i would like to pay my subscription fee, please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account id is LIEFIYP0GJ and my order id is 2244890081", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--266": [{"speaker": "user", "text": "Hello, I want to check the status of my order. It says it shipped but I have been waiting for 9 days now, and am getting a little impatient", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Joseph Banter. My account ID is HI1EBW2K89", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is jbanter9. My email address is jbanter9@email.com. My order ID is 8513889366", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 8892 Lincoln Ave, Jacksonville, CA 47690. They were brown Calvin Klein boots.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--267": [{"speaker": "user", "text": "Hi, I have a question about a product I'm looking at. It's the Calvin Klein boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--268": [{"speaker": "user", "text": "I just got an email that confuses me. I thought that the shipping costs were included in the displayed cost. Is this not correct?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "0783049024 rdomingo442@email.com rdomingo442", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--269": [{"speaker": "user", "text": "Hello Can you please tell me when my local store opens?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--270": [{"speaker": "user", "text": "Hi i want to return my order i ordered the wrong size jacket", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "joycew28  joycew28@email.com 8946225212", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--271": [{"speaker": "user", "text": "my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--272": [{"speaker": "user", "text": "Hi How can I get premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--273": [{"speaker": "user", "text": "Hi, I recently placed an order for two items, but I didn't mean to actually order the second one. I was thinking about it, but I don't really want it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "sure, my Account ID is A8K64GEUXR and my order ID is 1580061525", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--274": [{"speaker": "user", "text": "I'm trying to make a purchase, but it keeps telling me that my credit card is invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "The Calvin Klein jacket for $59 Great - thank you!!", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--275": [{"speaker": "user", "text": "Hi. I\u2019d like to check on my refund status please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephb1@email.com josephb1  8000317891", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "i paid 59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--276": [{"speaker": "user", "text": "I wanted to check on my refund, and see if I could add an item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: cm985184 Email Address: cm985184@email.com Order ID: 4738686789", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "the shirt is 74 and the original refund was 100 great, thanks", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--277": [{"speaker": "user", "text": "Hello I'm signed-up for your premium service but will need some extra time to pay", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Yes is this possible? My name is Crystal Minh account number 7DC3ZISHY5 An additional 2 weeks for my next check to clear should suffice", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--278": [{"speaker": "user", "text": "Good, have a question. What happens when you are late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--279": [{"speaker": "user", "text": "I'm trying to make a purchase and my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--280": [{"speaker": "user", "text": "I have a question about my premium subscription service", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--281": [{"speaker": "user", "text": "Hello. I got an email saying a subscription was added to my account even though I didn't add it. Can you check on that for me?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--282": [{"speaker": "user", "text": "I am trying to log into my account and forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "roddomingo Sorry that's wrong It's rodriguezd321", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--283": [{"speaker": "user", "text": "Hi! My address on my account is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "0283 Lexington Ave  La Fayette, CA 89252", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "davidwilliams113 90720 490720 sorry the pin is the second one", "domains": ["manage account"], "labels": {"slots": ["username", "pin number"]}}, {"speaker": "user", "text": "40283 Lexington Ave  La Fayette, CA 89252", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--284": [{"speaker": "user", "text": "Hi! My husband told me that my subscription was removed from my account and I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--285": [{"speaker": "user", "text": "HELLO! I am thinking of buying some stuff I would like to know the price of overnight shipping ona. jacket", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping depends on the weight, and is otherwise the same price no matter where you are in the continental US. If the jacket is 5 pounds or less, then it's $39.99. If it is between 5 and 10 pounds, it's $54.99, and above that, it's $69.99. If you are in Hawaii or Alaska, it will be an extra $10 per weight category. Please note that we ship in the US only. Can I help you with anything else?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--286": [{"speaker": "user", "text": "I think the site is broken because when I search forr boots it only shows me shirts, and when I search for shirt,s it only shows me pants.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--287": [{"speaker": "user", "text": "Search is taking long and I wanna know why it's taking such a long time", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--288": [{"speaker": "user", "text": "The promo code doesn't work I got this code 8 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--289": [{"speaker": "user", "text": "Hi, I want to know if my shopping cart qualifies for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "i have a jacket thats $69 and another that is $54 so that's over $100 right there", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--290": [{"speaker": "user", "text": "I ordered one time, but I got an item saying I ordered two?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}], "ABCD--train--291": [{"speaker": "user", "text": "I wanna know more about the 99 dollar Calvin Klein jeans", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--292": [{"speaker": "user", "text": "I have a question about my account I just got an email saying that I was charged for a premium subscription service but I never ordered it Can you remove it from my account and refund me the amount charged to my card>", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--293": [{"speaker": "user", "text": "Hello, I would like to check that status of my order because the delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: MVPPKOPGU8 | Order ID: 8877865049", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--294": [{"speaker": "user", "text": "Hi there, I purchased this for my husband and I'd like to exchange it for a different color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: crystalm985@email.com  Username: crystalm985 Order ID: 3095636532", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "4593 Kennedy St  Monterey, NY 95315", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--295": [{"speaker": "user", "text": "I was charged for jeans I never ordered?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "username sanyaafzal338 sanyaafzal338@email.com 1909091772 order id", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--296": [{"speaker": "user", "text": "Hi! I need to check my order status.  The delivery time is wrong and I want to change it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "David Williams OE2KBR7QSZ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--297": [{"speaker": "user", "text": "There seems to be something wrong with your website I can't add anything to my shopping cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Sure It's a Tommy Hilfiger shirt for $54", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--298": [{"speaker": "user", "text": "Hello, I'm trying to buy something, but my cart never updates when I try to add the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--299": [{"speaker": "user", "text": "I bought an item and did not expect it be to this much higher after seeing it yesterday at a lot cheaper value Im trying to understand why is there such a price discrepancy", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "9449229518 Account ID: H1RVFL2ST7", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--300": [{"speaker": "user", "text": "I forgot my password and can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "zip: 8289, (802) 945-6258 I don't know the email", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--301": [{"speaker": "user", "text": "I just returned a pair of jeans and I would like to know what is the status of my refund. Is it possible?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Sanya Afzal and I can't seem to find my account id but i will give you my order id which is 5239498351", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is sanyaafzal090 and the email address is sanyaafzal090@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--302": [{"speaker": "user", "text": "Hi I have a question about a promo code that I am trying to use. I'm trying to add it to my order but the system keeps saying it is invalid. Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Chloe Zhang cz417025 is my username", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--303": [{"speaker": "user", "text": "Can you tell me what happens if I am late on the subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--304": [{"speaker": "user", "text": "HI, I wanted to check on my order status because I got a notification from UPS, and the cost of shipping is too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Yeah sure. My username is asanders138 Email is asanders138@email.com Order ID is 3338498646", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--305": [{"speaker": "user", "text": "Hi. My name is Joyce Wu.  My Order ID is 5705910961.  I need to verify that my shipping address is the correct one on file.  An email I got says it is a different one", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "Yes.  My account ID is Y1R7KESX97.", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is jw842835 and my email address is jw842835@email.com.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--306": [{"speaker": "user", "text": "I recently looked at my order and noticed there was an unspecified fee on my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "MUECQXDIDH Awesome.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Alessandro Phoenix  6784162648", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--307": [{"speaker": "user", "text": "I want to know if my item was shipped. I got an email about it.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--308": [{"speaker": "user", "text": "Hi! I was planning to make a purchase but before I do that I wanted to know about the return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--309": [{"speaker": "user", "text": "Hi I'd like to make a purchase but my cart is not updating Can you help? Are you there?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--310": [{"speaker": "user", "text": "Hi! My shipping cost were way to high on my last order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: joycew98 Email Address: joycew98@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--311": [{"speaker": "user", "text": "I signed up for the premium subscription shopping service, but I got charged twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix, and my account number is ERH62XEPAX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My Order ID is 6385736180", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--312": [{"speaker": "user", "text": "Hi can i get some info on a product i want to buy", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--313": [{"speaker": "user", "text": "Hi, I would like to check on a order I have but I forgot my password so I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--314": [{"speaker": "user", "text": "Alessandro Phoenix here! I'm a Bronze member, and I need to find out if I can ship these Calvin Klein jeans for free overseas?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--315": [{"speaker": "user", "text": "Yes, I would like to check the status of my account.  My husband said that my subscription has been removed from the accouont but it should not have been.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--316": [{"speaker": "user", "text": "Hi, I forgot my username. Can you help me recover it? My name is Chloe Zhang.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure, my zip code is 75450 And my phone number is (317) 014-7632", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--317": [{"speaker": "user", "text": "I have not received my package yet. So I wanted to check and see how much longer it vwill be before I get it. I atleast want to make sure it was sent and if vso, how vlong vagov.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Rodriguez Domingo #YQMDRWTXB5", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my order id is 2100103086", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--318": [{"speaker": "user", "text": "I have a question about my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sanyaafzal478 sanyaafzal478@email.com 1872090091", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--319": [{"speaker": "user", "text": "Hi, I have a issue with the price of the Tommy Hilfiger shirt Yesterday, when I checked the price was $70, but today it's showing $94", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "G0QX8MQQSM and the order id is  7193330321", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--320": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to view my shopping history, but I seem to have forgotten my username.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My address is 6620 Circle Drive, Raleigh, MI 51374.", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "My phone number is (578) 109-6170.", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--321": [{"speaker": "user", "text": "Yes i just received a notification  email and i would like to check the status of my shipped item", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "MY order number is 1490867192", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--322": [{"speaker": "user", "text": "Everytime I search for an item it is showing 0 results.  Like nothing is pulling up.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--323": [{"speaker": "user", "text": "Hello, I was checking the website and it's really slow right now.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--324": [{"speaker": "user", "text": "Hello. I signed up for your premium subscription and I want to pay for it today.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my account id is 6CCNUD0DGY and my order id is 0500481260", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--325": [{"speaker": "user", "text": "Hello! is your website down right now? It is incredibly slow... I can't proceed to the check out section", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "2345 4567 5789 6766 the exp date is 03/20", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--326": [{"speaker": "user", "text": "Hello.  I have a problem with an order I just placed.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "WMASCTE3L1 1346947641", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--327": [{"speaker": "user", "text": "I have recently moved and need to change my shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "55555 is my zip code rodriguezd281@email.com  (735) 687-2863 Is there anyway to change the shipping address for my order #9028266560", "domains": ["shipping issue"], "labels": {"slots": ["email", "phone", "order id"]}}, {"speaker": "user", "text": "Username: rodriguezd281", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "I don't have that info.  I have my account ID if that helps?A0LHNGFX0C Oops I gave you my new address instead of my old address. 8113 Circle Drive  Baltimore, MI 80017", "domains": ["shipping issue"], "labels": {"slots": ["account id", "street address", "zip code"]}}], "ABCD--train--328": [{"speaker": "user", "text": "i want to buy a shirt", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--329": [{"speaker": "user", "text": "Looking to see if you can help with a delivery issue.  The time seems all wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter GSJE71ZTSM", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--330": [{"speaker": "user", "text": "I forgot to add something to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "3774968881 Yes I need size xl", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--331": [{"speaker": "user", "text": "hi, i would like a refund on an order, changed my mind! my name is David Williams", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "7715218940 order ID", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Amount: $84", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--332": [{"speaker": "user", "text": "I was wondering what this extra fee on my order is for?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: CURL8HUHVC Order ID: 6988491530", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--333": [{"speaker": "user", "text": "I want to change the address on my order please! My name is Norman Bouchard. My account ID is VYE7OUACTZ", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["manage"]}}, {"speaker": "user", "text": "my username is normanb8 and my email is normanb8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Yes! It is 7740 Circle Drive  San Mateo, TX 77446", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--334": [{"speaker": "user", "text": "Can you check to make sure my subscription wasn't cancelled.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--335": [{"speaker": "user", "text": "I would like to keep my premium subscription fee, so I'd like to go ahead and pay for it now.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is 65G4SGQVBL and the Order ID is 9635366489", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--336": [{"speaker": "user", "text": "hi, i needed to check the status of my order because i recieved an email stating there were more items coming than i ordered i only ordered 1 things and it says i ordered 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Joseph Banter Order ID: 9240392303 jdb@gmail.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--337": [{"speaker": "user", "text": "I would like to check the status of my order please? I forgot my password and cannot access my accouny account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "751358 ty", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--338": [{"speaker": "user", "text": "Yes i checked my account and i see the premium subscription has been added to my account and i did not want it. I see that you guys charge me for this", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--339": [{"speaker": "user", "text": "I was browsing around your website, and I accidentally added a shirt to my cart that I don't want to buy. I need to remove it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Ummm...I'm not seeing my username, but I do have the other info. Will that be okay? Order ID: 6280938266", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: YI68DMUJNG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--340": [{"speaker": "user", "text": "I just got my bill, and it looks like you guys charged me twice for the subscription.  It's listed two times on the bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: 3YEO1IR2HE Order ID: 3219194995 silver membership", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--341": [{"speaker": "user", "text": "I can't place my order because it keeps rejecting my credit card.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--342": [{"speaker": "user", "text": "well i'm locked out of my account :( i lost my phone,and i need it to get into the account because of 2 factor authentication so no phone = no login any ideas on what to do?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "as683074@email.com and as683074 is the username", "domains": ["account access"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--343": [{"speaker": "user", "text": "Could you tell me my order status of something I ordered. I think I was charged extra for something.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "ok sure 2JRVMBKSE6 1351487184", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--344": [{"speaker": "user", "text": "Hi, I ordered these jeans for my daughter, and they're too small.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo160 Email Address: rodriguezdomingo160@email.com Order ID: 1713987984", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3085 Brushwick Dr  La Fayette, WA 47857", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--345": [{"speaker": "user", "text": "The item I received had a stain on it. I want a return for a refund.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "username is davidw08, email is davidw08@email.com, and order is 3170637903", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thanks!! 2479 Woodshore St San Mateo, CA 85979", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--346": [{"speaker": "user", "text": "Hi, I just have a very quick question when does the Spring collection arrive? (or is it already available?)", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--347": [{"speaker": "user", "text": "Hi! I need to check the status of my order because my delivery time is wrong I see it in the morning and it should be evening", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "MLXCGW7LML 2837288627", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--348": [{"speaker": "user", "text": "Hi I was trying to access my account online but I have lost the phone I use for two-factor authentication. I was hoping you can help me access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--349": [{"speaker": "user", "text": "Hi, I can't access my account I forgot my username lol", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "joycewu90 for user name. Address is: 7140 2nd Ave Brigton TX 55717  Phone number is: (621)163-1643 oops thought you meant name sorry lol", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--350": [{"speaker": "user", "text": "Hi! I need to check the status of my shipment.  I received an email that said that the total cost was wrong", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: S713NZEX5A", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7387008162", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jbanter5 jbanter5@email.com 4986 2nd Ave  Baltimore, WA 54555", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "street address", "zip code"]}}], "ABCD--train--351": [{"speaker": "user", "text": "the shipping cost for my order was just crazy high this time.  just wanted to make sure that wasn't a mistake", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "rodriguezdomingo934 Email Address: rodriguezdomingo934@email.com Order ID: 9000688090", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--352": [{"speaker": "user", "text": "My credit card keeps getting rejected when I try and make a purchase.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--353": [{"speaker": "user", "text": "I would like to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--354": [{"speaker": "user", "text": "Hey I wanna find out about the different membership levels. I'm looking to buy some clothes for my father in-law.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--355": [{"speaker": "user", "text": "Hello, I would like to get on my account to review some things but I cannot access it due to losing my phone and not being able to do the two fact authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--356": [{"speaker": "user", "text": "Hi, i have signed up for a premium shopping subscription and would like to pay the subscription fee because i want to keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My name is Joseph Banter and Account ID is 0WSV9BVTL6", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--357": [{"speaker": "user", "text": "Hi, i can't search because it's taking forever. Do you know why the site isn't loading?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--358": [{"speaker": "user", "text": "i would like to pay my subscription fee because it is due for renewal.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "account id is D0RFDDODY8 and this is not about an order.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id is 0081620377", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--359": [{"speaker": "user", "text": "How can I know if my shopping cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Oh great, the jeans I was looking at were 84$ so I guess I am good on that", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--360": [{"speaker": "user", "text": "Hello, I would like to upgrade to overnight shipping for my order because I want it as soon as possible. Can you do that?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: 8CRC0RDYBG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2994215160", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--361": [{"speaker": "user", "text": "I received a promo code 6 days ago I am trying to use today to buy a shirt. the code says its invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--362": [{"speaker": "user", "text": "I am trying to get more info on the color of a pair of jeans. Specifically, I am trying to find out if they are black or dark blue.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--363": [{"speaker": "user", "text": "your items always seem to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--364": [{"speaker": "user", "text": "Hello, I'm trying to buy a pair of jeans, but my credit card keeps getting declined for some reason.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--365": [{"speaker": "user", "text": "Hello, I would like a refund on an item I bought here. I want a refund on my Tommy Hilfiger shirt that I bought for $99.", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "My username is as778685, my email address is as778685@email.com, and my order id is 5871123925.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Great, yes my account id is CDGXI1V1Q1.", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "And the amount was $99?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--366": [{"speaker": "user", "text": "Hi my name is sanya and it seems like somehow my subscription was removed and I am all sad about it can you help", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--367": [{"speaker": "user", "text": "Hi, can you tell me what this Calvin Shirt is made of? and don't tell me boyfriend material", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--368": [{"speaker": "user", "text": "Hello my name is Chloe Zhang and I need to view my shopping history can you help me out I lost the phone I use for secutiry meassures", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yeah its chloezhang613@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--369": [{"speaker": "user", "text": "Hi I'm looking at a jacket and have a question about it. I was looking at the Michael Kors jacket and was wondering how easy it would be to remove stains from it. Like wine or paint?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--370": [{"speaker": "user", "text": "Yikes, I didn't realize how much shipping was! Can I change my shipping so it arrives next week to save some money?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 8667152050 Account ID: CX0MZQ7ASI", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--371": [{"speaker": "user", "text": "i am wondering if jeans dark blue or black", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--372": [{"speaker": "user", "text": "Hi So your site messed up my name and I need to fix it can you help?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "okay my email is phoenixesrule@gmail.com my phone number is (453) 234-3483 my zip is 99142", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--373": [{"speaker": "user", "text": "Good day, I'm trying to use a promo code but it keeps saying invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--374": [{"speaker": "user", "text": "Hi, this is Chloe Zhang, silver member", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "I made an order there of a Guess Jacket, but it came in the wrong size, so I need to return it", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "sure, in that order they are: chloezhang874 chloezhang874@email.com 4298989197", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8648 Lincoln Ave  Raleigh, NY 66474", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--375": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I am trying to purchase a pair of Guess Jeans, but my credit card keeps being declined.  Please help.", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["credit card"]}}], "ABCD--train--376": [{"speaker": "user", "text": "Hi, I need to return an item due to the wrong size ordered.  Thanks", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: rd627744 rd627744@email.com Order ID: 2317981171", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8621 Brushwick Dr  Monterey, NY 25953", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--377": [{"speaker": "user", "text": "Hi, my name is Joseph Banter, I'm a silver level customer there, but I'm having trouble using a promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--378": [{"speaker": "user", "text": "Hi, will you fix the spelling of my name on my account for me please?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "if not I have an order ID if that helps oh ok great! Zp code is 33747 PIN 773834 Order ID 3360039958", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number", "order id"]}}], "ABCD--train--379": [{"speaker": "user", "text": "Hi I want to move my shipment to next week to avoid paying shipping fees", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 4503961523 email - aless@hotmail.com UserID: Aless1", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--380": [{"speaker": "user", "text": "I would like to know more about this shirt because i am thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--381": [{"speaker": "user", "text": "A product I'd like to buy is out of stock They are Tommy Hilfiger jeans", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--382": [{"speaker": "user", "text": "I was billed for the premium subscription shopping service, but I never asked for that. So I just want to check on it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--383": [{"speaker": "user", "text": "yes i would like to know when the local store closes in my area", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--384": [{"speaker": "user", "text": "I would like to ugrade my order to overnight delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "8m57wkeeh7 8375218513", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--385": [{"speaker": "user", "text": "Hello, I need to know more about some Guess boots I am interested in. Do they come with a warranty", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}, {"speaker": "system", "text": "It looks like the Guess boots come with a 12 month warranty that covers defects in materials and workmanship. This is a warranty that is free of charge with every purchase of Guess boots.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--386": [{"speaker": "user", "text": "Hi there, I just wanted to make sure I'm paying the shipping cost along with what the product says it costs, like both are bundled in together because I just got an e-mail that doesn't say that. Can you tell me if it's included or not included in the total cost?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My full name is David Williams.  My account ID is SPVDC8C1XW, my order ID is 1176283275, my username is davidwilliams210, and my e-mail address is davidwilliams210@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--train--387": [{"speaker": "user", "text": "Hey there! Needing some help!", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure, my zipcode is 74387 and phone number is (959) 194-8562", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "The Order ID is 0730061008 And I'm a Bronze member.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--388": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--389": [{"speaker": "user", "text": "How long is the leg length of the jeans by Calvin Klein?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--390": [{"speaker": "user", "text": "Hi I have a question, can you help me?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--391": [{"speaker": "user", "text": "Hi. I wanted to see if I could get my order upgraded to overnight delivery?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "4584560729 SUZHBC1XZG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--392": [{"speaker": "user", "text": "Hi I have an issue with my order and I am really upset I wanted to wear this calvin klein jacket that I ordered to a BBQ But it never arrived What's going on?????", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaa57 sanyaa57@email.com 7724950652", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--393": [{"speaker": "user", "text": "Hi. I recently got a premium membership with you. I need to pay my bill.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Absolutely. Account ID: LQMM3PSB0E and Order ID: 5411650958", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--394": [{"speaker": "user", "text": "hi Hi had placed an order and I wanted to move the shipping to next week delivery. I do not want to pay any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: TOET4AJUUW Order ID: 4516661293", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--395": [{"speaker": "user", "text": "Albert Sanders here. My credit card is getting rejected again and again. Super frustrating!", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--396": [{"speaker": "user", "text": "The cart isn't updating, I can't purchase anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--397": [{"speaker": "user", "text": "I'm looking for information on a extra fee that was added to my order. I don't know why.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "David Williams CTNMW2GQ7H and 8517243185", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--398": [{"speaker": "user", "text": "yes i see that the charge on my billing statement has not been  reversed even though i have already completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "okay cminh711 is my username  my email address is cminh711@email.com and my order id is  4481129374", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--399": [{"speaker": "user", "text": "Hello. I want to buy the Michael Kors jeans I looked at yesterday, but today they are $74 and yesterday they were $49.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "David Williams, Account ID: EJIUUWEP41", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1958058157", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--400": [{"speaker": "user", "text": "Hello, I have an issue with shipping. I usually pay $7 in shipping fees, this time it charged me $15", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My full name is Joyce Wu and my account ID is BFWXHMPIK8. My order ID is 3965990858", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--401": [{"speaker": "user", "text": "Hi. I would like to confirm the shipping date for my order because I received an email that states it is coming later than I thought it would.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Sure. My ID is PMQ4DGGTYW and my order ID is 0956505766", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "username is jbanter8 and email is jbanter8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--402": [{"speaker": "user", "text": "Hi I was charged for an order that I never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Email Address: alessandrop614@email.com  Username: alessandrop614 Order ID: 7778560408", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--403": [{"speaker": "user", "text": "my credit card isnt working", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--404": [{"speaker": "user", "text": "Yes, I'd love to know your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--405": [{"speaker": "user", "text": "James, I just placed an order and need to see about removing an item", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account id is DILZAXELFD and order #0750097967 is", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Address: 1510 Woodshore St  Monterey, NY 72325", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "cc#5555 4444 3333 2222 and it was for $64", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--406": [{"speaker": "user", "text": "Hi, I recently received an item in the wrong color and I need to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Order ID is 8646105595. User name is cm212106, and my email is  cm212106@email.com.", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--407": [{"speaker": "user", "text": "I need to check the status of an order. I'm looking at the payment info, and it doesn't seem right.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: Q3STZQWC21 Order ID: 6904157195", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--408": [{"speaker": "user", "text": "Hi there! Can you tell me more about the membership levels?   I really want to get some stuff for my son going to college.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--409": [{"speaker": "user", "text": "Hi, am I connected?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--410": [{"speaker": "user", "text": "Hello! I am thinking of buying a shirt but I want more info on it first", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Make sense, the shirt is $89.00 I think I will order it thank you for your help. I don't believe I got your name.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--411": [{"speaker": "user", "text": "hi I was wondering if  i could change my shipping status I have to leave for work meeting earlier than anticipated Alessandro Phoenix  4176115446", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage upgrade"]}}], "ABCD--train--412": [{"speaker": "user", "text": "I'd like to check the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: J45BRNA2SZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5290112802", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--413": [{"speaker": "user", "text": "im curious to know if the $94 tommy hilfiger boots have a warranty thanks!", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--414": [{"speaker": "user", "text": "Hi the item I recently received had a stain. I would like to return it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jb822783 Email Address: jb822783@email.com Order ID: 4814285628", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0798 Woodshore St  Raleigh, NY 83356", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--415": [{"speaker": "user", "text": "Hi.  I am having trouble logging in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--416": [{"speaker": "user", "text": "Hi I forgot my username and can't log in can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(959) 422-3676 14268", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--417": [{"speaker": "user", "text": "i want to upgrade to overnight shipping because i want your order as soon as possible.  i want my order as soon as possible. thank you", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: WC5IWG8YNY Order ID: 1794452739", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--418": [{"speaker": "user", "text": "My phone was stolen and now I can't log into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--419": [{"speaker": "user", "text": "Thanks, I made a booboo on my order, and need to remove something, can you help me please?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "my account ID is MEHFHQFXQI and my order ID is 9946198220", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It says \"order received\". I want to remove the $49 pair of jeans and just purchase the $99 pair if possible", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--420": [{"speaker": "user", "text": "Hello i am thinking about buying things and i want to know how can i get premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--421": [{"speaker": "user", "text": "Hi, can you tell me what your return policy is?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--422": [{"speaker": "user", "text": "I have a question about my account I returned these boots I bought awhile ago but I don't see a refund on my account.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "my name is Chloe Zhang the number is 9074953874", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "user name is cz415332 email is cz415332@email.com order id is 9074953874", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--423": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but for some odd reason my cart is not updating when I add the item into it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--424": [{"speaker": "user", "text": "I would like to check the status of my order because it seems like my shipping was way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David Williams, Account ID: M2JPZRA25W", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6242584353", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--425": [{"speaker": "user", "text": "I would like to know why so many of the items here are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--426": [{"speaker": "user", "text": "hi, I think I need to change my payment for my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID is CPLFDPLJCG Order ID is 7240450572", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--427": [{"speaker": "user", "text": "Hey, can you check on my shipping? The fee is way too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Let's see if I can remember! nbouchard613 nbouchard613@email.com 8281377775 Whew, got it all. With auto fill, I don't have to remember.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--428": [{"speaker": "user", "text": "I would like to return an items that I received with a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Joyce Wu joycewu6@email.com joycewu6 Order ID: 8293292599", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--429": [{"speaker": "user", "text": "Hi....I was wondering if I have past the due date for the payment to my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "ALbert Sanders my account id is SHR2CAEOA5 and the order id is 0160220572", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--430": [{"speaker": "user", "text": "Hello, I want to change my shipping to the next delivery week I don't want to pay the shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure My account id is FEV4AL941W My order id is 5264183680", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--431": [{"speaker": "user", "text": "Hi I'm trying to buy something but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--432": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I have forgotten my password and cannot login to my account.  Can you help me? My phone number is (848) 389-4069 and my pin number is 308398.", "domains": ["account access"], "labels": {"slots": ["phone", "pin number"], "intents": ["recover password"]}}], "ABCD--train--433": [{"speaker": "user", "text": "Hi, I'm in the process of buying something but my cart won't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--434": [{"speaker": "user", "text": "I have a problem with an item that I looked at yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I'm looking at a Guess shirt that was much cheaper yesterday than it is today. It didn't say anything about a limted sale.", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "IIEK6OZNJD   9595541129", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--435": [{"speaker": "user", "text": "Can you please give me some more time to pay for my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "H7JJFQVVZ5 order # 5745317397", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(319) 418-8601 anytime after 1PM is fine", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--436": [{"speaker": "user", "text": "I have been waiting 9 days and haven't received my order yet. I was hoping you could tell me what the problem is", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaafzal228 sanyaafzal228@email.com order ID: 2881489599", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I ordered the Tommy Hilfiger Jeans and the Guess jacket", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--437": [{"speaker": "user", "text": "yes, sorry i want to add something to my order, please", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "i need to add guess jeans to order 4770605087", "domains": ["order issue"], "labels": {"slots": ["name", "order id"]}}, {"speaker": "user", "text": "Alessandro Phoenix, A8UFMWWJS9, in transit i'm a guest", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Thanks, Mr Phoenix.  So it looks like your original order is already in the hands of the postal service, so I'm afraid I can't add anything to the package, but I can start a new order for the Guess Jeans", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Ah, sorry, just so I understand.  Would you like to place the order for the Guess Jeans, or shall I disregard that?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--438": [{"speaker": "user", "text": "I wanna dispute my bill cause I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Joyce Wu   ZA3O15FBOX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8328502052", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--439": [{"speaker": "user", "text": "Hey, can you update the phone number on my acct?", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "88318 rodriguez026 rodriguezd026@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--440": [{"speaker": "user", "text": "Hi does my bronze membership include international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--441": [{"speaker": "user", "text": "I am hoping to return the tommy hilfiger jacket I bought. I already have a refund of $100 and I am hoping to add this to that refund amount.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "rodriguezdomingo643 is my username my email is rodriguezdomingo643@email.com the order id is 9044442808", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "So total with existing refund would be 199. Is there anything else I may help with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--442": [{"speaker": "user", "text": "Hello I am sorry but I would like to try to cancel my order please I ordered the wrong shirt on accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: TJYBA08FAZ Order ID: 2587874627", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Amount: $64", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--443": [{"speaker": "user", "text": "I want to change the phone number on my account the current phone number on my account is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(783) 062-8185", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "my zipcode is 57934 password CIvOwNBY PIN 852046", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number"]}}], "ABCD--train--444": [{"speaker": "user", "text": "Hello, I was trying to log in to my account to check my shopping history online but I cannot log in because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--445": [{"speaker": "user", "text": "I'm having a problem logging into my account I forgot my password. can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--446": [{"speaker": "user", "text": "Hiiiii there. So umm. I'm a bit upset about this but it seems an item I'm wanting to buy today was cheaper just yesterday.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sure thing, thank you so much. So my ID is WDNTA09UBF And my order ID is 6997153445", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--447": [{"speaker": "user", "text": "Hi, I have an issue with an order on my account. It says I bought a jacket but I'm almost positive I never did.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sure thing My order ID is 7105237800 unfortunately I don;t have the account ID available. will my username work?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure, its asanders373@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--448": [{"speaker": "user", "text": "I want to check if my subscription is still active. I got an email something regarding it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--449": [{"speaker": "user", "text": "Hi! I got the premium membership but forgot when it is. How long does it last? And can you check if mine is still good? I am thinking of buying a jacket in this spring event. Thanks", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--450": [{"speaker": "user", "text": "Hi I need to see what\u2019s up with ,y My account my subscription was removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--451": [{"speaker": "user", "text": "Yes  i would like to change something on my shipping order because i ordered the wrong item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure its Crystal Minh and my account id  SWPIJG5HJD", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is cm345964, email address  cm345964@email.com and order id 4121463678", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--452": [{"speaker": "user", "text": "The webpage seems very slow I would have to wait for a while before it loads my internet is fine", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--453": [{"speaker": "user", "text": "Hello, I am trying to purchase something but my cart is not updating with the item in it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--454": [{"speaker": "user", "text": "I want to check the shipping because the cost of shipping is really high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal MTHLL14QW1", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: sanyaa94 Email Address: sanyaa94@email.com Order ID: 6025849065", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--455": [{"speaker": "user", "text": "Hi. I want to know more about a guess jacket Can you tell me if it shrinks after washing?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--456": [{"speaker": "user", "text": "Hi, I'm just wondering about the return policy because I'm thinking about buying some things and I'm not sure if I'll want them or not.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--457": [{"speaker": "user", "text": "whats status of my order?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "delivery time is wrong Order ID: 7896521711", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: IUM7LIBDFQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--458": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "YIZCKUVTA3,  2879402151", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--459": [{"speaker": "user", "text": "hi help in use jeans address:4206 brushwick dr san matero: tx 19216", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"], "intents": ["pricing"]}}, {"speaker": "user", "text": "price 99 nice", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The jeans you are looking to order are $99? Are you having an issue with placing your order?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--460": [{"speaker": "user", "text": "Hello I have a question about my refund Can you double check the status for me?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Sure crystalm811 crystalm811@email.com 3321166142", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--461": [{"speaker": "user", "text": "Hi I want to confirm the shipping address on my order because I got an email notification implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: SOGGXPZH92", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3016346192", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: czhang59 Email Address: czhang59@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Yeah 8784 Lexington Ave  Baltimore, CA 83998", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--462": [{"speaker": "user", "text": "Hi! I am trying to buy a pair of jeans but everything seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "system", "text": "Done! When the new shipment of Guess Jeans comes in and we have your size, you'll be among the first to receive a pair. Can I help you with anything else for now?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--463": [{"speaker": "user", "text": "Hello, I would like to see why there seems to be an extra fee added to my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "728WIO1MSX, 7398300240", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--464": [{"speaker": "user", "text": "hi my anme is David Williams", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes dw048491 that is username", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "0637 Lincoln Ave  Baltimore, CA 4148", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(045) 761-3983", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "David Williams dw048491@email.com dw048491", "domains": ["account access"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--465": [{"speaker": "user", "text": "Hi, I would like to move my shipment to next week delivery. I will not be around this week.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: LWNHNNY0IR Order ID: 8146768278", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--466": [{"speaker": "user", "text": "I want to change my payment method", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "16066  jwu98006@email.com (657) 966-8338", "domains": ["manage account"], "labels": {"slots": ["email", "phone"]}}], "ABCD--train--467": [{"speaker": "user", "text": "just checking to see whats going on with my return", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Crystal Minh  ID: 2498719970", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Michael_Kors  Amount: $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Email Address: cm707173@email.com Order ID: 2498719970", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Name: Crystal Minh Username: cm707173", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--468": [{"speaker": "user", "text": "I wanted to know more about the t-shirt I want to buy? It's a guess t-shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--469": [{"speaker": "user", "text": "Norman Bouchard here I want to return an item", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "yeah I can do that Email Address: nbouchard523@email.com Username: nbouchard523 Order ID: 4157383304", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--470": [{"speaker": "user", "text": "Hello, I have been trying to access my account however I seemed to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--471": [{"speaker": "user", "text": "hi,i changed my mind about an item i ordered and i would like a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jwu63552 jwu63552@email.com Order ID: 5125863655", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--472": [{"speaker": "user", "text": "I want to get my order ASAP because it is a gift. Can I upgrade to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My account ID is MVKVWIGUNW and my order ID is 7556451800", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--473": [{"speaker": "user", "text": "Hi there. I heard online that i may have missing credits with your store. specifically 40 dollars and i want to check", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--474": [{"speaker": "user", "text": "My subscription service is due for renewal but I don't have the money right now. I would like to get an extension,", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "USH0ZCNVFJ   8421053655", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--475": [{"speaker": "user", "text": "Yes i wanted to know how to go about returning a item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "ok Username: alberts8 Email Address: alberts8@email.com  Order ID: 4247773837", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0573 Lincoln Ave  Jacksonville, MI 84206", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--476": [{"speaker": "user", "text": "Hello, I was interested in buying a jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I want to know more about the Michael Kors jacket for $49 and what material it is made of", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--477": [{"speaker": "user", "text": "Hi. I'm trying to place an order but your site is so slow I can't stand it. It's pretty much unusable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--478": [{"speaker": "user", "text": "I need to request a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Crystal Minh Username: cminh182 cminh182@email.com Order ID: 9807680508", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--479": [{"speaker": "user", "text": "I want to move my shipping to next week to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 3028498392", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: JKEXMQVW3X", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--480": [{"speaker": "user", "text": "Hi, I'm having a middle aged moment, and cannot remember my username to log into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "65809 (026) 888-3707", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--481": [{"speaker": "user", "text": "Why is everything always out of stock? This seems to happen a lot.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--482": [{"speaker": "user", "text": "the item i want to buy was much cheaper yesterday when i checked. i am trying to figure out the price discrepancy can you do something about that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu. EJJMGYMDXY", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--483": [{"speaker": "user", "text": "Hi! I would like to know about your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--484": [{"speaker": "user", "text": "I would like you to confirm the item I ordered are the ones being shipped I received a email saying otherwise and would like to be sure'", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "WCNTPFQTQS Order ID: 7914011352", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--485": [{"speaker": "user", "text": "Hi, I'm an idiot, I think I forgot my password :/", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yeah, I think it's jb101186", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Sure, I remembered to write that down... it's 766704", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--486": [{"speaker": "user", "text": "Can you tell me more about the calvin klein shirt, specifically how wide the collar is? I was worried about it being too tight", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--487": [{"speaker": "user", "text": "yes i would like to know the state of my $100 refund  because i would like to add an item to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "davidwilliams620, email is davidwilliams620@email.com and order id is 5685893188", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--488": [{"speaker": "user", "text": "Hi, I'm signed up to the premium subscription service here, and I'd like to know my account status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sure, my name is  Norman Bouchard Account is FTSCHKAFXK And my order ID is 7526665097.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--489": [{"speaker": "user", "text": "Hi does being a guest get free shipping from out of the country?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--490": [{"speaker": "user", "text": "An item which I intend to buy was much cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I want to buy with this price Albert Sanders acc ID WP3ERGWPKE", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--491": [{"speaker": "user", "text": "Hi there I don't remember my username. Now I can't see my shopping history.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I don't have any email on file, but you can use jbanter@email.com. and the zipcode is 86000", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--492": [{"speaker": "user", "text": "Hi I have a general question about subscription. Can you tell me more about the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--493": [{"speaker": "user", "text": "Hi I'm thinking about buying some jeans, but last week my house got Swatted and they threw a flashbang in the house so I still can't see that well. So I was wondering if you could tell me what color a pair of jeans is I'm thinking about buying.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--494": [{"speaker": "user", "text": "i would like to know about the items being delivered are the ones on my order statement because i got an email notification implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders. account id is ZKVW8BLCVX. Order id is 736850686", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "as145894. as145894@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--495": [{"speaker": "user", "text": "before i make a purchase i need to know what your refund policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--496": [{"speaker": "user", "text": "The shipping cost is too high. Can I get a refund?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username is alessandrop463,my email is alessandrop463@email.com and Order ID: 9784586722", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--497": [{"speaker": "user", "text": "Hi, I just want to confirm that my order is going to be delivered tomorrow afternoon because I got an email that said it was already delivered.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 1HQ7BAZJBP Order ID: 2765590937", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My username is jbanter9 My email address is jbanter9@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--498": [{"speaker": "user", "text": "Can I check the status of my account?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "Yes it's 3322 44336543", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--499": [{"speaker": "user", "text": "I need to check on the status of my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--500": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Order ID is 1927346903.  I would like to return this Calvin Klein jacket for $99.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "Yes.  My username is josephb7, and my email is josephb7@email.com.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My address is 3631 WOodshore St, Baltimore, NY 1375.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--501": [{"speaker": "user", "text": "So, I lost my phone and now I can't get into my account because I had enabled 2 factor auth. What should I do? Hello, is anyone there?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Oh, yes, I have that it's 111496", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--502": [{"speaker": "user", "text": "I have a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sa929557   sa929557@email.com    7314250498", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--503": [{"speaker": "user", "text": "i want to know about the quality of the product", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--504": [{"speaker": "user", "text": "Hello, I think there is a problem with my premium account, I appear to be missing some credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--505": [{"speaker": "user", "text": "hey I want informaiton about the return policy I am thinking about returning some items", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--506": [{"speaker": "user", "text": "Hello, is it possible for me to upgrade my order to overnight delivery? My order ID is 5069757671", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Crystal Minh, my account ID is K96JNGRKRC, and my order ID is 5069757671", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--507": [{"speaker": "user", "text": "I ordered something by accident and want to cancel it", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "David Williams RTMPFVIYF57 and 0031991582", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$89, thanks", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--508": [{"speaker": "user", "text": "Hello, I need some additional information on a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--509": [{"speaker": "user", "text": "Yes i'm trying to order something and use the promo code that you guys gave me but it keeps saying invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--510": [{"speaker": "user", "text": "i wanted to see if my premium subscription is active sorry, the premium subscription shopping service just wanted to make sure it's active before i make any purchases", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}], "ABCD--train--511": [{"speaker": "user", "text": "Hi I\u2019m wondering how wide the size small Calvin Klein shirts collar is", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--512": [{"speaker": "user", "text": "i want an item, but it seems to be out of stock can i get a idea of when i cna order it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "yep and the same address as well 3710 Brushwick Dr  Brighton, MI 23967", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--513": [{"speaker": "user", "text": "HI! Every time I search on your website it says 0 results found.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--514": [{"speaker": "user", "text": "My shipping costs were very high. Coul you tell me why?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "rd148549 rd148549@email.com 666490675", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--515": [{"speaker": "user", "text": "Hi I have a problem accessing my account. My phone that was used for 2 factor authentication broke. Can you help?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--516": [{"speaker": "user", "text": "I seem to have forgotten my username, can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "95495 (656) 716-1078", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--517": [{"speaker": "user", "text": "I want to buy a pair of boots but they are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--518": [{"speaker": "user", "text": "My name is Alessandro Phoenix and I would like to ask about a Calvin Klein t-shirt I am interested in", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--519": [{"speaker": "user", "text": "So I lost my phone while I was visiting my daughter It's the phone I use for my two-factor authentication. Now I can't get into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--520": [{"speaker": "user", "text": "Hello. I am trying to find out any information about the website which seems to be running slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--521": [{"speaker": "user", "text": "Yes i would like to know more about an item before i buy it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "the guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--522": [{"speaker": "user", "text": "Helllo, I was expecting a pacakge, but it hasn't arrived yet, it has been 9 days and I was told to check back", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joe Banter  account ZKPXMF68R9", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order #  9744745967 That's what I was told before...  if it doesn't arrive, you can reship so glad that part is true", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jb626950 jb626950@email.co These boots are a present, and I am running out of time", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "great, and promise, if I end up with two, I will ship one back no, no no 9038 Brushwick Dr  Baltimore, CA 84541", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Tommy Hilfiger  74$", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--523": [{"speaker": "user", "text": "My name is spelled wrong on my account, and I'd like to correct it.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My zip code is 41133, my phone number is 346-825-3729, and my username is Norman525", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "My Order ID is 3496763419, and my email is norman525@gmail.com", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--524": [{"speaker": "user", "text": "Yes i'm trying to place my order on your site and it want go though because it keep rejecting my credit card. Trying to figure out wants the problem", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--525": [{"speaker": "user", "text": "HI! your website is running very slow. I can't even go to the next page Is there something wrong?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--526": [{"speaker": "user", "text": "Hey! I placed a two item order, but I want to remove the second item. I totally chose the wrong size.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "4FMRXX3RGA 3536918602", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The boots were $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--527": [{"speaker": "user", "text": "Hi, I want to pay my subscription fee please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Albert Sanders Account ID: J96OJ522JW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5329648940", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--528": [{"speaker": "user", "text": "Hi there, I am thinking about buying a jacket and just wondering if there is a hidden zipper for the detachable hood.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--529": [{"speaker": "user", "text": "I would like an extension.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "David Williams GMF78SWZUF 1082649280", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--530": [{"speaker": "user", "text": "i want to know the price of gift wrapping my items because i'm thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "So for gift wrapping, it is a fixed price of $4.99.  Very rarely availability is limited if the item is oversized. You can also add up to 300 characters on any purchase. And for every item, you must specify a separate message even if they are all repeats.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--531": [{"speaker": "user", "text": "I lost my phone with 2 factor authentication so I can't log in My name is David Williams", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: davidw44@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--532": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "8LVSPGQSS0 8471934753 in that order I'm just trying to find out how much is due, so that I can pay it and get this subscription activated", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--533": [{"speaker": "user", "text": "Yes i have a question about overnight shipping. I would like to know the price of it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--534": [{"speaker": "user", "text": "Hello. I'm trying to order but the stock is low and I can't. Anyway to fix this?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--535": [{"speaker": "user", "text": "Hi I have a question about one of your products", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--536": [{"speaker": "user", "text": "Hi I was looking at purchasing this Tommy Hilfiger shirt but it looks like it is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--537": [{"speaker": "user", "text": "Hi there, can you please tell me the color of the laces?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--538": [{"speaker": "user", "text": "Hi, I'm trying to make a purchase but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "guess boots, cc:5555555555555555 exp: 03/23", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--539": [{"speaker": "user", "text": "I would like to return an item because it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: cz523561 | Email Address: cz523561@email.com Order ID: 3908585811", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5797 2nd Ave  Monterey, WA 84697", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--540": [{"speaker": "user", "text": "I have an issue and need help This is sooooo annnoying", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--541": [{"speaker": "user", "text": "My name is Joyce Wu, I'm a Silver member, and I'm very frustrated.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--542": [{"speaker": "user", "text": "Hello, I was hoping you could explain your membership tiers to me. I'm thinking of joining so I want to make sure I'm at the right member level.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--543": [{"speaker": "user", "text": "tell me more about miichael kohra boots for 59 dollars", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--544": [{"speaker": "user", "text": "I have a question about the shipping cost on my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: D7B94DLIFU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sanyaa50 sanyaa50@email.com 7262659434", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--545": [{"speaker": "user", "text": "Ugh. I wanted to check on an order but I forgot my username!", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(571) 609-1256 80530", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--546": [{"speaker": "user", "text": "Hi, a subscription was added to my account that I never requested. I do not want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--547": [{"speaker": "user", "text": "hi I was trying to make a purchase but its telling me that the item is out of stock I was hoping you could help me with it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--548": [{"speaker": "user", "text": "i changed my mind about this shirt. can I get a refund? i don't think it has shipped yet", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "normanbouchard680 normanbouchard680@email.com 9093675129", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Great. I refunded the $89 to your account for future purchases!", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--549": [{"speaker": "user", "text": "Hi I have a question about a pair of pants not being in stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--550": [{"speaker": "user", "text": "Hi I need some help with the site", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 77592 and my phone number is  (531) 896-5612", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--551": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I would like to view my shopping history, but I seem to have forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip is 16890.  Email is crystalminh781@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--552": [{"speaker": "user", "text": "Every time I search for a result I get 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--553": [{"speaker": "user", "text": "I am really stressed out right now. I am a mother and my children at home because our school is closed", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "That would be fine I do It's 447077", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--554": [{"speaker": "user", "text": "HI I want to check status of my account as my subscribtion was added", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--555": [{"speaker": "user", "text": "Hey! I'm an idiot and I need help. I forgot my username to my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I on't have my email either, I'm not that smart. My zip code is 80819 don't", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "That I have. (457) 018-8223", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--556": [{"speaker": "user", "text": "I have already completed a return and the charge has not been reversed on my billing statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "dwilliams952  dwilliams952@email.com   7035223138", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--557": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Order ID is 7138860024", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--558": [{"speaker": "user", "text": "Hi there, I would like to add an item to an order I had already created.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Here's my account ID :ADKJEBGTIA and order ID :6995897219", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "A Guess Boots", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--559": [{"speaker": "user", "text": "I need to check on some boots I ordered, but I can't log in. I totally forgot my password Can you help with that?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--560": [{"speaker": "user", "text": "I am searching for some jeans and keep getting results for mary janes? help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--561": [{"speaker": "user", "text": "I wanted to check on the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My username is as776316, my email is as776316@email.com, and my Order ID is 2464793371", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--562": [{"speaker": "user", "text": "Hello, I would like to know about how to remove gum from the sole of the Tommy Hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--563": [{"speaker": "user", "text": "Yes i was trying to get some more information on one of your items, i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--564": [{"speaker": "user", "text": "Can you tell me how I can cancel my subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--565": [{"speaker": "user", "text": "Hello, I am trying to access my account but I seemed to have forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "88263, (477) 534-4027", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--566": [{"speaker": "user", "text": "Hi, I'm looking for some info on some boots I'm thinking about getting", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--567": [{"speaker": "user", "text": "i was charged for an order and i never brought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "rodriguezdomingo158. 7706104514", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--568": [{"speaker": "user", "text": "Hello the website is running really slow I need to know what is going on because it is not usable", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--569": [{"speaker": "user", "text": "I have an item I want to return because the size is wrong", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 7121269704 my member level is guest I do have a username though", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Address: 6747 Lexington Ave  Newark, NY 16624", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--570": [{"speaker": "user", "text": "I could be better.  It seems I was charged for an order I never placed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "dwilliams898 dwilliams898@email.com Order ID: 2257571553", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--571": [{"speaker": "user", "text": "Hi, I think the payment method on my order is wrong. I wanted it to charge my credit card but it charged my Paypal", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "CI8LJMBIHC Order ID: 8937837171 The jeans are already out for delivery so I hope we can fix this, I pay for a gold membership after all.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--572": [{"speaker": "user", "text": "can i change my shipping details for my account i cannot seem to do it via my account page", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard MC51D5SXZ6 4450 Lincoln Ave  Jacksonville, WA 15637 can it be changed to", "domains": ["shipping issue"], "labels": {"slots": ["account id", "street address", "zip code"]}}, {"speaker": "user", "text": "1885 Lincoln Ave  Jacksonville, WA 15637 Username - nbouchard624 zipcode 15637 Tele - (048) 234-7230", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "username", "phone"]}}], "ABCD--train--573": [{"speaker": "user", "text": "Hey I think my shipping cost was too high on my order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: davidw18@email.com Username: davidw18 Order ID: 8878907830", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--574": [{"speaker": "user", "text": "hi i have a question about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--575": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to know if this product shrinks after washing. The product is Tommy Hilfiger jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--576": [{"speaker": "user", "text": "i lost my phone and i am unable to log in to my account using two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--577": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My account ID is FK5EZLVEOJ.  I was wondering when the annual fee is due for my premium subscription service. If it is due today I would like to pay it.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due date"]}}, {"speaker": "user", "text": "Yes.  My Order ID is 9495524578.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--578": [{"speaker": "user", "text": "I wanted to change the phone number on my account because it's wrong", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Zip is 77175 Email  is sa373955@email.com Pin is 288492", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "pin number"]}}], "ABCD--train--579": [{"speaker": "user", "text": "Hello, I would like to know the status of my refund as I would like to purchase something and use that to pay for it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "ap972877,ap972877@email.com, 7525739086", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--580": [{"speaker": "user", "text": "Hello, I think there has been a subscription added to my account I'm not sure why but i do not want it. It's too expensive and do not need it. My name is Chloe Zhang", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--581": [{"speaker": "user", "text": "Hello, I want to check my subscription status, if its still active.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--582": [{"speaker": "user", "text": "I cannot use your website because it is running too slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--583": [{"speaker": "user", "text": "I'm thinking of buying some items, what are the benefits of a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--584": [{"speaker": "user", "text": "I ordered a Guess Jacket, but I'd like to get a refund and I'm hoping to do so before the item ships.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Order ID is 2602809619 Username dw334919 Email dw334919@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--585": [{"speaker": "user", "text": "Hi.  My name is David Williams.  My Account ID is AATQVFE2KH.  I was wondering what the status of my subscription is, and when my annual fee is due?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due date"]}}, {"speaker": "user", "text": "Yes.  My Order ID is 2164889564.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--586": [{"speaker": "user", "text": "I recently bought a jacket and when i got it, it had a stain on it.  i want to return it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: normanb4 normanb4@email.com Order ID: 3550168993", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2362 Circle Drive  Baltimore, MI 42638", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--587": [{"speaker": "user", "text": "Hi, I'm interested in some CK Boots, but the website says that they are unavailable. Do you have any in stock, size 9?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--588": [{"speaker": "user", "text": "I would like to know what woul happen if i am late on my subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--589": [{"speaker": "user", "text": "Can you check on my order status? I can't log in to my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--590": [{"speaker": "user", "text": "Can you help me find out a little more info on this Calvin Klein jacket before I buy it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It's black and for $64. I need to know if there's any smalls in stock. The website isn't giving me any sizing for it.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--591": [{"speaker": "user", "text": "want to buy something but my credit card keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--592": [{"speaker": "user", "text": "I feel kind of stupid. Somehow I managed to forget my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 44403 And my phone number is 688-779-2770", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--593": [{"speaker": "user", "text": "i would like more information on a product. how wide is the collar? and does it squeeze the neck? hello?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "a Guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--594": [{"speaker": "user", "text": "Hello! My name is Alessandro Phoenix I can't use my promo code it keeps saying it is invalid!! I received it 2 days ago and tried to apply it.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--595": [{"speaker": "user", "text": "I'm looking at these Calvin Klein boots.  Are the laces Brown or Black?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--596": [{"speaker": "user", "text": "Hi there!   I totally forgot to add something to my cart before.  Can you help me add it to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "It's this awesome Guess Shirt that on for $79 It's for my brother, he will love it", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "Order ID: 7624060149", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: MFCJC3VCNU No worries at all, I need some too!", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--597": [{"speaker": "user", "text": "Hi I need to know how to wash this product. Product: jacket  Brand: Michael_Kors", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--598": [{"speaker": "user", "text": "I want to change the name on my account There is supposed to be only one n in Minh", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "username: cminh719 So that is how it will now show up on my account?", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Order ID: 1741161718, zip 3337", "domains": ["manage account"], "labels": {"slots": ["order id", "zip code"]}}], "ABCD--train--599": [{"speaker": "user", "text": "can you check the status of my order because the payment method looks to be wrong?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Order ID: 3263542057 Name: David Williams Account ID: 5SUJMTWWAG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--600": [{"speaker": "user", "text": "Hi, can i add something i missed before to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "3HM0IICQHS Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--601": [{"speaker": "user", "text": "Hello, I'm thinking of purchasing something and wanted to know what your return policy is.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--602": [{"speaker": "user", "text": "Hi there, so I just want to double check that your systems are reading my address correctly? It seems my email confirmation is showing an incorrect one, Could you check for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders, GF5VQSSMFG ANd Order ID is 7947759349", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sure thing, the correct address is 8755 Kennedy St  Jacksonville, NY 47907", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--603": [{"speaker": "user", "text": "Hi! I need an extension on my subscription payment because I do not have the money right now", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: EV4460BGA3 Order ID: 2128580044", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(550) 927-5289", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--604": [{"speaker": "user", "text": "I'm really interested in buying this shirt but I have more questions about it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--605": [{"speaker": "user", "text": "Hi I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--606": [{"speaker": "user", "text": "Hi there, your website is running slow. Im not able to navigate through.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--607": [{"speaker": "user", "text": "I would like more information about the Guess boots that are $99.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--train--608": [{"speaker": "user", "text": "Hi I expected my package to be delivered 5 days ago. I haven't received it yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: jwu24471 Email Address: jwu24471@email.com Order ID: 4904871507", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--609": [{"speaker": "user", "text": "She i ordered something from you guys and i just noticed that my payment method seems to be wrong. So i want to check on the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my name is  Alessandro Phoenix and my account id is ZPJM2B096B oh my order id is 8342501981", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--610": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I am trying to add the Tommy Hilfiger jeans to my cart for $59, but my cart is not updating.  Can you assist?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"], "intents": ["shopping cart"]}}], "ABCD--train--611": [{"speaker": "user", "text": "I have a question regarding a recent order I made I ordered one item but I just got my email confirmation and it shows two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "its Alessandro Phoenix My Account ID is QFDQA6LWKM My Order ID is 7778172735", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--612": [{"speaker": "user", "text": "I have an extra fee on my bill can you check it out for me", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang B7Q8DFDDLQ order ID 0540609089", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--613": [{"speaker": "user", "text": "How much does it cost to get my name stitched in clothing?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--614": [{"speaker": "user", "text": "This two factor authentication has become a nightmare now that I've lost my phone I can not even check my account because you guys won't give me access", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--615": [{"speaker": "user", "text": "I needed to log in to my account but I can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin number is 230767", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--616": [{"speaker": "user", "text": "I want to check the subscription status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--617": [{"speaker": "user", "text": "need to return these shirt its the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Phone Number: (716) 613-6340  Member Level: Gold  Email Address: rodriguezdomingo725@email.com  Username: rodriguezdomingo725  Order Statement Purchase Date: 2019-12-14  Order ID: 8878862528 vamanos! rapido", "domains": ["product defect"], "labels": {"slots": ["phone", "email", "username", "order id"]}}, {"speaker": "user", "text": "4041 Woodshore St  Baltimore, NY 17194", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--618": [{"speaker": "user", "text": "Hi I am needing to return an item I just purchased because I changed my mind.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Great thank you! Username: normanb8 Email Address: normanb8@email.com Order ID: 5369992383", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: W4HRDGFEEX", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "I've refunded your credit card $84 for your order. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--619": [{"speaker": "user", "text": "I would like to check the status of my order please", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: 0UCY1JYCY1 Order ID: 9548369801", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I only ordered boots for $89", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--620": [{"speaker": "user", "text": "Hi, I am trying to add a few products to my cart but after I hit add to cart and then look at my cart , it's still empty.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--621": [{"speaker": "user", "text": "Can you change the shipping on my order?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "asanders603@email.com Username: asanders603 Order ID: 3026668159", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--622": [{"speaker": "user", "text": "hi, i would like to change the name on my account be cause i misspelled it when making the account.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "PIN, 495550", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "my phone is 825 464 7992 and the zip is 36605", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "it is 36605", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "the user name is nb676408 the password is YnKGQUrZ", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--train--623": [{"speaker": "user", "text": "I need to return the $99 Guess shirt I bought on 10-25-2019.  Joseph Banter Guest level the order ID was 9127374139 and my user name is jbanter9", "domains": ["product defect"], "labels": {"slots": ["amount", "name", "order id", "username"], "intents": ["return size"]}}], "ABCD--train--624": [{"speaker": "user", "text": "I was wondering about how long premium membership lasts", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}, {"speaker": "user", "text": "Rodriguez Domingo  Phone Number: (329) 326-1717  Member Level: Gold  Order Statement Address: 5471 Brushwick Dr  Jacksonville, WA 30142", "domains": ["storewide query"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--625": [{"speaker": "user", "text": "Yeah the name on my account is wack", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Later good bye? Name: David Williams  Password: v4Bee8Tv  Member Level: Guest  Pin Number: 532458  Username: davidw19", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--626": [{"speaker": "user", "text": "HI can you tell me if these boots by Michael Kors are waterproof?  My name is Joyce Wu", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--627": [{"speaker": "user", "text": "I am trying to use a promo code but I keep getting an invalid error?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--628": [{"speaker": "user", "text": "Hi I really need to buy a new shirt I have date coming up and I want to wear it", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--629": [{"speaker": "user", "text": "I was looking at some boots but I have really narrow feet. I wanted to check on the width of them.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I'm looking at the Michael Kors boots. They are priced at $49", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--630": [{"speaker": "user", "text": "hi I'm trying to use a promo code and it keeps saying its invalid I only got the code 2 days ago so i don't think it could be expired", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--631": [{"speaker": "user", "text": "Good morning. I need to do a return. My order was the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sure, my username is sanyaafzal785 and my email is sanyaafzal785@email.com. The order id is 9192827963", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes, it's 3090 Woodshore St. La Fayette NY 40093", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--632": [{"speaker": "user", "text": "Hi there I am windering when the annual sale will be ending?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--633": [{"speaker": "user", "text": "hello i love the subscription service and want to check on my status and how much i have due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix My account id is: Z8JZILTMLF", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--634": [{"speaker": "user", "text": "Hi there, I am Alessandro Phoenix", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--635": [{"speaker": "user", "text": "Hi, I wold like to get a promo code to buy stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--636": [{"speaker": "user", "text": "Hi. I want to buy a pair of jeans but I see they are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--637": [{"speaker": "user", "text": "Hi there, I think there is something wrong with the site. Every time I try to search for something, 0 results come back.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--638": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix.  I made an order, but the cost of shipping was too high I think I'd just like to cancel that and get a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "ap428309 and ap428309@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--639": [{"speaker": "user", "text": "hey, how are you? I have a promo code but it will not work. keeps saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--640": [{"speaker": "user", "text": "yo, what is wrong with the website? its like reeaaally slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--641": [{"speaker": "user", "text": "hello, i would like to know your recommendations for a problem that I have with one of your products", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I got some gum on the sole of my guess boots, and I wanted to know if you know how I can remove it without damaging the boots.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--642": [{"speaker": "user", "text": "My name is Alessandro Phoenix, and I\u2019m a gold member My subscription was removed!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "15379953 & 42686", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--643": [{"speaker": "user", "text": "Hello Sorry had an internet glitch", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: KFBUGY1SMJ Order ID: 5560711448", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sure alessandrophoenix362 alessandrophoenix362@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--644": [{"speaker": "user", "text": "Hi. I was trying to check the status of my order online but I can't login.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--645": [{"speaker": "user", "text": "yeah, I paid for that special benefit service and want to know if international shipping is free too Silver member Joseph Banter at your service, lol", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--646": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I had recently purchased a Guess shirt for $84.  However, there was an extra fee added on and I am not sure why.", "domains": ["order issue"], "labels": {"slots": ["name", "amount"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is DKKUNMNIKI. My order ID is 8502580213.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "Thanks. We always trust our silver members so we will remove the fee. It was 84 correct?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--647": [{"speaker": "user", "text": "Hello! What happens if I am late on a subsciption payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--648": [{"speaker": "user", "text": "Hi there. I have been trying to place an order but my card keeps getting rejected. I have plenty of money in that account so I don't know what the issue is.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "ok, the $89 calvin klein boots", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--649": [{"speaker": "user", "text": "I'm trying to add a jacket to the cart but it doesn't show.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--650": [{"speaker": "user", "text": "Hi...I read in an email that I was put on a premium subscription for 40$ but I did not ask for it. Can I be refunded?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--651": [{"speaker": "user", "text": "Hi, I'm trying to make a purchase however my credit card has been rejected several times.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--652": [{"speaker": "user", "text": "Hello, I want to check my shipping, the cost was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: Y3XYXEKL2Z Chloe Zhang", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1352845498 Username: chloez26 my username is  chloez26 chloez26@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--653": [{"speaker": "user", "text": "I bought these Michael Kors boots from you. I though that they would be great, but just changed my mind. I don't want them anymore Can you help me return them? I really want to return them before they ship to me and I'm stuck with them Hello? Can you help me?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Alessandro Phoenix ETZRNPPSNR 3860081211", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--654": [{"speaker": "user", "text": "Hello. I need to change the shipping address on my order. I think it took my old address my mistake.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes, my username is safzal01, my email is safzal01@email.com and the order id is 1534836185", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--655": [{"speaker": "user", "text": "Hi I'm trying to check on my account but I can't. Can you help? My phone broke. I use it for 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--656": [{"speaker": "user", "text": "hi i got a promo code 8 days ago but it does not work when i try to use it it says it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--657": [{"speaker": "user", "text": "Hi, I have a problem. Can you help me out?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: KUZUIAPNOV Order ID: 0884384961", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--658": [{"speaker": "user", "text": "hi I would like to know the status of my subscription", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--659": [{"speaker": "user", "text": "Good day I was interested in knowing more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I was wondering about the Tommy Hilfiger jacket that I see on sale for $94", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--660": [{"speaker": "user", "text": "I just lost my phone this morning.   Is there a way I can check the status of my order without using it for two-step authentication?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--661": [{"speaker": "user", "text": "I want to view my shopping history because I lost the phone I use for two factor autentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--662": [{"speaker": "user", "text": "Hi there, there was something I wanted to purchase but I just wondered why it's so overpriced here in comparison to your competitors.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sure, my name is Albert Sanders. My account ID is 6AOGXECYGJ My order ID is 0075185165", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--663": [{"speaker": "user", "text": "I want to return the shirt I bought. It doesn't fit me.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My email address is czhang48@email.com The order id is 3814463364", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Sorry, it's czhang48", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--664": [{"speaker": "user", "text": "Hello, I want to change the payment method of my order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: NP8UPXYEQN and Order ID: 8217549214", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--665": [{"speaker": "user", "text": "Hi, I wanted to buy some Calvin Klein boots that I saw yesterday, but today the price shot up!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My name is Norman Bouchard My account ID is 0D2XCIZ2KS and my order ID is 2976589799", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--666": [{"speaker": "user", "text": "Hi i'm sending a gift to my ferret trainer and wanted to know how much it would be to have an item gift wrapped.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "There is a fixed price of $4.99, but, depending on the item, it might not be.  If an item is over-sized, then we generally cannot gift wrap it.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--667": [{"speaker": "user", "text": "My phone got stolen and I can't get into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--668": [{"speaker": "user", "text": "I need to see my shopping history But I can't get into my account I lost my phone I'm so careless Can you help?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "okay Rodriguez Domingo I don't have my account ID But my pin number is 533150", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Okay My zip is 37305 my phone number is (906) 439-9791 my email is roddomingo@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--669": [{"speaker": "user", "text": "Hi, I sent back my return but I never got my money back the charge is still there", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "9273998946 safzal28 I dont know my account ID", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}], "ABCD--train--670": [{"speaker": "user", "text": "I am trying to make a purchase but my credit card is not going through for some reason. Can you help me figure out why?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Expres 3-31-2021. And the product is Product: Shirt  Brand: Tommy_Hilfiger  Amount: $54", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--671": [{"speaker": "user", "text": "Hi I'm having a problem adding things to my cart. can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--672": [{"speaker": "user", "text": "Hi! Each time I search for an item there are not results being returned. The search bar does not seem to work.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Guess Jeans", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Have you tried searching for Guess Jeans again?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--673": [{"speaker": "user", "text": "Hi.  Are there any medium sized shirts available?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Yes.  It was not specified.  I would like the Guess brand shirt in medium for $99. My name is Joseph Banter.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--674": [{"speaker": "user", "text": "can you tell me the membership levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--675": [{"speaker": "user", "text": "Hello my name is Crustal Minh and I want information concerning the return policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--676": [{"speaker": "user", "text": "Hello, I would like to know when my annual fee is due for my premium subscription membership", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "28UNSAYWAV,  6492835152", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--677": [{"speaker": "user", "text": "Hello I wanted toi return an item it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "czhang11 czhang11@email.com 0822109577", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--678": [{"speaker": "user", "text": "Hi! I bought a Tommy Hilfiger boots last night. Today I just looked into the website and now it is 50% off. Can I get a price adjustment?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Alessandro Phoenix My ID is SJPKSTPECB", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--679": [{"speaker": "user", "text": "Hello. Can you tell me what happens if I'm late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "Hmm I don't have either. My address is 8978 Kennedy St  Newark, CA 1255 and my phone is (913) 173-1617", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--680": [{"speaker": "user", "text": "Hey the website is running really slow and  can't use it", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--681": [{"speaker": "user", "text": "I've merely glimpsed at my still packaged order and I can see a big stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Albert Sanders as448756", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "as448756 as448756@email.com 8782928455", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0750 2nd Ave Monterey, NY 77158 glad to hear it", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--682": [{"speaker": "user", "text": "I am going mountain climbing and need a jacket that can protect me from windy weather. Do you know if the jacket I am looking at can do this?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "The brand is Calvin Klein and it is $59", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--683": [{"speaker": "user", "text": "Hello. I have an issue with your company", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "And I want to be loyal to you But recently I noticed that your jeans are extremely overpriced I saw this pair of Guess jeans on another site for really cheap On your site they are so expensive Why are you charging so much more money?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "My account is JGZ1WACMPA My order ID is 7260644673", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--684": [{"speaker": "user", "text": "I want to know if I have free shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--685": [{"speaker": "user", "text": "I need to change the deails of where I wan something shipped please. and hello!", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Alessandro Phoenix  aphoenix051 and my email is aphoenix051@email.com o sorry the order is is 9139382062", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7980 Brushwick Dr  Raleigh, MI 66163", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--686": [{"speaker": "user", "text": "Hello, I would like to make sure the items I purchased are shopped as I got an email stating otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix, KCTELTRJVK, 6269210292  alessandrop822, alessandrop822@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--train--687": [{"speaker": "user", "text": "looking for help my cart does not seem to be updating when I add items", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--688": [{"speaker": "user", "text": "I order the wrong item and need to see if I can change my shipment", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "crystalm462 crystalm462@email.com order ID 9437544879", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--689": [{"speaker": "user", "text": "Hi, I want to pay my subscription fee please. Account ID: EUQOOCU5DZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Order ID: 3771372502", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--690": [{"speaker": "user", "text": "I'm trying to check my account but I lost the phone that I had used for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--691": [{"speaker": "user", "text": "Hi. I ordered the wrong item and would like to cancel. Can I change my order?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "rodriguezdomingo251 rodriguezdomingo251@email.com 8706847615", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--692": [{"speaker": "user", "text": "I would like to return an order. Order ID: 5162280388 Hello?", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "joycewu8, joycewu8@email.com, & ID: 5162280388", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7453 Circle Drive  Raleigh, NY 48815", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--693": [{"speaker": "user", "text": "I want to check my account for some information on my order But I can not access my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (872) 227-3497", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--694": [{"speaker": "user", "text": "I am trying to use a promo code to make a purchase but for some reason it isn't working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--695": [{"speaker": "user", "text": "Hi, I'm trying to order the calvin klein jacket but it looks like it's out of stock I really wanted to get this as a gift, is there anything you can do?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--696": [{"speaker": "user", "text": "I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "David Williams 79148   605-909-8705", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--697": [{"speaker": "user", "text": "Hi there! Sanya Afzal here. When does the annual sale begin this year?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--698": [{"speaker": "user", "text": "Hello, I would like to check on my shipping status as my package was never received", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "asanders562, asanders562@email.com, 6638752967", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4429 2nd Ave Raleigh, MI 76099 It's ok", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--699": [{"speaker": "user", "text": "Hi.  I don't think my search function is working.  Every time I search for anything there is 0 results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--700": [{"speaker": "user", "text": "Can you explain to me the benefits of the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--701": [{"speaker": "user", "text": "Hola! I received a pair of jeans that had a stain on them when I got them. Can I make a return?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ap411546 ap411546@email.com 0657116520", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Great! 4974 Brushwick Dr  Monterey, TX 95667", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--702": [{"speaker": "user", "text": "Hi, I forgot my password and can't login.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "44230 Phone Number: (060) 828-9730", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--703": [{"speaker": "user", "text": "hi ive got a promo code but its showing as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--704": [{"speaker": "user", "text": "I want to add an item to an existing refund I have with you. The refund is for $100.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "username is asanders403 email is asanders403@email.com order id is 8908659858", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Jacket, Tommy_Hilfiger $99", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok your total refund amount is $199 and has been added to your account Can I help with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--705": [{"speaker": "user", "text": "starting to wonder if my package might not be lost", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter the order in question were calvin klein boots 4719175057", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "josephb7 josephb7@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--706": [{"speaker": "user", "text": "Hi I ordered some boots but just noticed that my address if off by one number and I need to correct it", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "pin 895754 user cyrstalminh173 email crystalminh173@email.com", "domains": ["manage account"], "labels": {"slots": ["pin number", "email"]}}, {"speaker": "user", "text": "7788 2nd ave, jacksonville, wa 9743", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--707": [{"speaker": "user", "text": "Hi.  Am I connected?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Hi, my name's Alessandro Phoenix, silver member I ordered these Guess boots, but I need to return them, because they arrived with a big stain on them", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "sure, in that order they are: alessandrop894 alessandrop894@email.com 1978454970", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3827 Circle Drive  Baltimore, MI 65255", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--708": [{"speaker": "user", "text": "I have a premium subscription service and want to know when it expires", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: THECK9SQHK Order ID: 3602456615", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--709": [{"speaker": "user", "text": "Website is too slow to use. I can't click on anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--710": [{"speaker": "user", "text": "Hello. I want to change the phone number on my account. It's currently off by one digit.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "20278 jb000359@email.com 8435 Circle Drive  Brighton, WA 20278 123123123", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "street address"]}}, {"speaker": "user", "text": "(755) 047-8797", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--711": [{"speaker": "user", "text": "I've signed up for the premium wondering if it's showing up yet or if I'm doing it right", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "I've ordered as a bronze member in the past my account id is krgfjpnhbu really wondering about that premium how to get and keep it", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--712": [{"speaker": "user", "text": "Hello there.  I'm hoping you can help me.  I have the premium subscription and I want to check on the status of it please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "I'm Joyce Wu Account ID: GWPHXMEFXT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 7514658848", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--713": [{"speaker": "user", "text": "Why are many of the product out of stock in general?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--714": [{"speaker": "user", "text": "I want to check on order status because the cost of shipping was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: asanders851 Email Address: asanders851@email.com Order ID: 4070955637", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--715": [{"speaker": "user", "text": "Hi I wanted to know more information on my order?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "6693 Circle Drive  Newark, NY 68022 (877) 835-0608 Hopefully that's good", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--716": [{"speaker": "user", "text": "my name is Sanya Afzal and I cannot access my account I forgot my password I really need to access my account please help me out", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yeah zipcode 79979 WA Phone Number: (207) 799-2770 and no mail", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--717": [{"speaker": "user", "text": "Hi, i would like to know information about a product", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: rdomingo602 Order ID: 0598261718", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--718": [{"speaker": "user", "text": "I ordered the wrong Item. Please cancel it.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID is G638OBXINH, order ID is 0067721876", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--719": [{"speaker": "user", "text": "Hi, I am curious how long does the premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--720": [{"speaker": "user", "text": "I have a question about my account I need to change my primary paymet method", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Norman Bouchard my user name is nbouchard089", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "96891 812-555-5687", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--721": [{"speaker": "user", "text": "I would like to know more about a product because I am thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "The item is a Michael_Kors Jacket", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--722": [{"speaker": "user", "text": "I would like to return this pair of jeans because they are a bit too loose sadly", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "my username is as634760 the email address is as634760@email.com and the order id is 1220519971", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8665 lexington ave, baltimore, ca 49748", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--723": [{"speaker": "user", "text": "I seem to have forgotten my password and can't access my account I want to check the status of my order", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "646-482-2614 is the phone and 42283 is the zip", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "285200 is the pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--724": [{"speaker": "user", "text": "I had a question about the michael kors jacket How often does it need to be washed.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--725": [{"speaker": "user", "text": "Can you tell me what happens if I am late on a subscription payment?  I am thinking of buying some stuff.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--726": [{"speaker": "user", "text": "Hi there, I recently asked for a refund on a jacket I bought.  I'd like to double check on the status of that refund please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidwilliams473@email.com Username: davidwilliams473 6978019319 is the order ID", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--727": [{"speaker": "user", "text": "Hi! I need to access my account but sadly, I forgot my password.. Again... Can you help me please?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--728": [{"speaker": "user", "text": "Hi i have an order that says delivered but its not Hello", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter LBWBCEGYJN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "3819263066 i dont have the rest on me", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--729": [{"speaker": "user", "text": "Hello, Why does this product was much cheaper yesterday compared to today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "MBNVWPM3GI, order id is 8888747113", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--730": [{"speaker": "user", "text": "Hi, I was looking at the Tommy Hilfiger boots on your site, but I can't seem to find the answer to my question are those laces black or are they dark brown?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--731": [{"speaker": "user", "text": "I'm looking at an item that I really need and it's showing as out of stock. Is there anything you can do?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Yes, a Guess shirt.", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "I have now let them know about the issue with the guess shirt.", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--732": [{"speaker": "user", "text": "I would like to know what all the membership levels are", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--733": [{"speaker": "user", "text": "Hello, I want to check out the status of my subscription I did not want to subscribe and it may have been accidentally added to my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--734": [{"speaker": "user", "text": "I would like to know the close time for the local stores I would be closing late from work and would like to know if I would meet the store opened or not", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--735": [{"speaker": "user", "text": "I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--736": [{"speaker": "user", "text": "Hi There I bought a Michel Kors Shirt for the amount of $79 The order ID is 4028365819, date of the order was 08-22-2019", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"], "intents": ["return stain"]}}, {"speaker": "user", "text": "normanb5 normanb5@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "5964 Lincoln ave La Fayette, WA1330", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--737": [{"speaker": "user", "text": "Hi, I'm just wondering what I need to do to cancel a subscription. I do want to buy things, though.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--738": [{"speaker": "user", "text": "Good evening. I am tryin to buy a shirt but the website is really slow. Can you check if it is down?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--739": [{"speaker": "user", "text": "Hello! I am Rodriguez Domingo", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "I want to return my item that I bought it is the wrong color! I didn't buy this one....I needed it for a wedding but now it's ruined. My order is 3870254856", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "rd490728@email.com rd490728", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--740": [{"speaker": "user", "text": "would like to move my shipping to next week delivery to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "CWTAK5GTYV. 6810658201", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--741": [{"speaker": "user", "text": "hello i wanted to return the item from Order ID: 1584554612.  i just bought it, and i changed my mind.  wanted to get refunded before it ships", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Joseph Banter  josephbanter328 josephbanter328@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--742": [{"speaker": "user", "text": "I was wondering why the price for the tummy I found your boots is now cheaper today than yesterday when I purchased it Tommy Hilfiger boots Joseph Banter", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "8906918734 Yes by 12$", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--743": [{"speaker": "user", "text": "Looks like my name is spelled incorrectly Can you help?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--train--744": [{"speaker": "user", "text": "Hi! I'd like to keep my premium membership. When is it going to expire and when do I pay to extend it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "HL7WNWAPHU 1212550269", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--745": [{"speaker": "user", "text": "i would like to change the name on the account since it is spelled incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--train--746": [{"speaker": "user", "text": "Credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--747": [{"speaker": "user", "text": "yes i'm trying to view my shopping history online but can't access my account because i lost my phone with two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "sure its cz476567@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "great, thank you! its cz476567", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--748": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  My Order ID is 7356777036.  I would like a refund for these Guess jeans for $89.  I have an existing refund of $100, and would like to add this additional $89.", "domains": ["product defect"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "My username is cz214771, and my email is cz214771@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Guess jeans for $89. For a total refund of $189.", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--749": [{"speaker": "user", "text": "Hi.  My name is David Williams.  Everytime I try to pay with my credit card, it gets rejected.  Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Guess jeans for $54", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--750": [{"speaker": "user", "text": "Hi, I'm trying to buy something but my cart isn't updating when I add the boots", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--751": [{"speaker": "user", "text": "Hi I ave signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because I want to keep my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Crystal Minh Account ID: EMF8CX6G8X", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2048543424", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--752": [{"speaker": "user", "text": "Hello, I wanted to change my shipping to next week delivery, can you help?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "FLB9ZMTFBJ, 5820571836", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--753": [{"speaker": "user", "text": "Hi I wanted to check on the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "if it helps my address is 8838 Brushwick Dr acksonville, MI 62495 Jacksonville", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--754": [{"speaker": "user", "text": "Hi, I just wanted to check on something; there's a charge on my billing statement that hasn't been reversed yet but I've already sent my item back and completed the return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Sure.  My username is sanyaa50 and my e-mail is sanyaa50@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My order ID is 8845553304", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--755": [{"speaker": "user", "text": "Hello, I wanted to change my shipping to next week delivery, can you help me out?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "HT6THHRUYO, 8724455272", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--756": [{"speaker": "user", "text": "I am interested in international travel charges.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--757": [{"speaker": "user", "text": "Hi. I'm thinking about buying the Tommy Hilifer boots. What are they made of?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--758": [{"speaker": "user", "text": "Hi, I have a question about my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "LCEE7V2ONQ Order ID: 3042126151", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--759": [{"speaker": "user", "text": "Hi, I'm a Bronze member there, just have a quick question", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--760": [{"speaker": "user", "text": "I\u2019m good thank you", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--761": [{"speaker": "user", "text": "What are the benefits of having a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--762": [{"speaker": "user", "text": "I forgot my username and need to check an order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Albert Sanders,38309,as260324@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--763": [{"speaker": "user", "text": "There seems to be an extra fee added to my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Acc# SNIMLZKLEP, Order ID: 8827389283", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--764": [{"speaker": "user", "text": "Hi, My name is David Williams", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--765": [{"speaker": "user", "text": "I'm trying to access my account to see my shopping history, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Ok. My Pin is 920679", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--766": [{"speaker": "user", "text": "Hi. I need to manage my shipping details. Can you help me with that?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "0290 Bushwick Dr  Baltimore, CA 80597", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Username: joycewu4 (303) 722-1436", "domains": ["shipping issue"], "labels": {"slots": ["username", "phone"]}}], "ABCD--train--767": [{"speaker": "user", "text": "I wanna check the status of my account cause my subscription was removed from my account I need help hello?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--768": [{"speaker": "user", "text": "Could you tell me if my refund is still processing, currently it was for 100$ but I wanted to add another item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "jb226395 3556810999  jb226395@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "I wanted to add the jacket by tommy hilfiger that was 79$ but back onto the debit card was fine", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--769": [{"speaker": "user", "text": "I want to payment how can I pay?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: YJDMX9A3ZJ Order ID: 8034926985", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--770": [{"speaker": "user", "text": "I got charged for the item that was in my cart I know I never actually bought it but it is showing up on my bill", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "asATG4566567 order id 1981327912", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--771": [{"speaker": "user", "text": "I'd like to upgrade my shipping to overnight delivery if possible.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: UKZJKULDPL Order ID: 5772560152", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--772": [{"speaker": "user", "text": "I ordered a package nine days ago and never received it. Could you please check on the shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Albert Sanders. My account ID KEB91RLNBX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username as262073; email  as262073@email.com Order ID: 2830437859", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6141 Kennedy St  Baltimore, NY 51683", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--773": [{"speaker": "user", "text": "I noticed an item I wanted to buy from you is much more expensive than competitor's prices. I'm a loyal customer so would prefer to buy from you.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account is ap527660 and my ID is RNEYV9ZNBH", "domains": ["purchase dispute"], "labels": {"slots": ["username", "account id"]}}], "ABCD--train--774": [{"speaker": "user", "text": "Hello, I need to return some Michael Kors boots as they are the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alberts6@email.com, 7920666525", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "1150 1st Ave Baltimore, CA 59361", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--775": [{"speaker": "user", "text": "Hey, I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "73684, (505) 596-6622", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "My email is rdomingo430@email.com - is it possible that the numbers are 430 and not 1?", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--776": [{"speaker": "user", "text": "Why is shipping so high?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: David Williams  Phone Number: (611) 982-2533  Member Level: Gold  Email Address: dwilliams066@email.com  Account ID: PHEQQ2MJSC  Username: dwilliams066 Order ID: 4632178699", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "account id", "username", "order id"]}}], "ABCD--train--777": [{"speaker": "user", "text": "Can you tell me when the annual sale begins?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--778": [{"speaker": "user", "text": "Good afternoon I recently signed up for the premium subscription service", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID is BFY4OTGKNR and Order ID is 0892938991", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--779": [{"speaker": "user", "text": "Hi I'd like to know more about a product because you are thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--780": [{"speaker": "user", "text": "Yes i like to see if i could get an extension on my payment for my subscription because i don't get paid until the end of the week", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sanya Afzal and my account id is 5MZRIYWDTT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure its 0760653202", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--781": [{"speaker": "user", "text": "Can you check my order status online? I lost my phone so I cannot access my account Name: Joseph Banter", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--782": [{"speaker": "user", "text": "Hi! I have a refund in progress already, but I would like to add the Michael Kors boots to that too please.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "safzal80, safzal80@email.com, 1144486318", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The boots are 54$", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--783": [{"speaker": "user", "text": "Hi!I need to return an item because it has a stain, please help!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "username: rodriguezd083 email: rodriguezd083@email.com order id: 6949865578", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7419 Kennedy St  Newark, TX 10180", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--784": [{"speaker": "user", "text": "Could you tell me about the return policy before I go ahead and make a purchase?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--785": [{"speaker": "user", "text": "Hi I'm having a problem looking up stuff I'm trying to look for jeans but I get jackets Nothing is showing up right", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--786": [{"speaker": "user", "text": "HI! I was comparing prices and I realized you guys are selling Michael Kors boots for a higher price then your competitor. I would love to support your company but I also would love to save money.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: P95UTONDRC Order ID: 0692121634", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--787": [{"speaker": "user", "text": "Just had a question really quick if you have a moment.  The website is barely creeping along, running super slowly.  Can you tell me what's happening or what I can do on my end to fix the problem, if anything?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--788": [{"speaker": "user", "text": "can you tell me about my subscription? what is the status of it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: 2EZQEOSB1C", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7650697721", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--789": [{"speaker": "user", "text": "What is the brand of the product?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--790": [{"speaker": "user", "text": "Hi, I want to know when the annual sale begins, I'm interested in participating.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--791": [{"speaker": "user", "text": "Hi, I'm trying to figure out when the Michael Kors boots will be back in stock. Every single time I try to get some, they're always out of stock. It's really getting frustrating.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--792": [{"speaker": "user", "text": "It looks like my subscription was removed. I would still like my subscription to be active.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--793": [{"speaker": "user", "text": "I want to dispute my bill because I was charged twice", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang account ID 6MYSJJIE72", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order ID 7128536157 a Michael Kors jacket for $54", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--train--794": [{"speaker": "user", "text": "Hi the payment method on my order is wrong.  can you help?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Order ID: 9894926659", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: UWBG1OIHVI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--795": [{"speaker": "user", "text": "Yes i'm looking at an item and it way overpriced compared to other companies that have the same thing", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "my account id is 6VHMJVLYTE and my order id is 8601152543", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "As a courtesy I can give you a promo code for 20% off your next purchase U764J", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--796": [{"speaker": "user", "text": "Hi my name is Rodriguez.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Name is Rodriguez Domingo Account id is O6ZCKXAXXO", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID 7850417206 email is rodriguez@mail.com and username is rodriguez1", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--797": [{"speaker": "user", "text": "Hi! I was trying to check my shopping history online but unfortunately I forgot my password I was hoping you could help me access my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(330) 663-1083 46762", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--798": [{"speaker": "user", "text": "Hi....I sadly forgot my password and can't access my account history. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "it must be on the same paper as my password cause I can't find it. I have my pin that is 306871", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "748-859-1288 6582 1st ave monterey, mi,  31778", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--799": [{"speaker": "user", "text": "high, I made a recent purchase and I think I was overcharged on the shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I do not have that informattion. at this point, I just want to cancel my order Order ID: 8837994642", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--800": [{"speaker": "user", "text": "Hi! I wanted to check the status of my order. You see there seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: VAK1VGXKT3 Order ID: 5448810595", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--801": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My Order ID is 6967199731.  I need to return these Guess jeans for $49.", "domains": ["product defect"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["return color"]}}, {"speaker": "user", "text": "Yes.  My email is sa428904@email.com.", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My username is sa428904.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "5790 Primrose Ave, Brighton, NY 19700.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--802": [{"speaker": "user", "text": "I am having a hard time adding an item to my cart. When I do, it is not updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "No They are Guess boots for $79", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--803": [{"speaker": "user", "text": "how much is the gift wrap for this product i need to get some asap", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--804": [{"speaker": "user", "text": "Hi I want to check on order status because the cost of shipping was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: Crystal Minh Account ID: 5OOMA1AJNU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: crystalminh045 Email Address: crystalminh045@email.com Order ID: 4430502314", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--805": [{"speaker": "user", "text": "I can't access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "64681 (984) 111-6566 CrystalMinh@aol.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--806": [{"speaker": "user", "text": "HI! I was looking at buying an item but when I checked the price this morning, it was much higher than it was yesterday I was hoping you could do something about it", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: SDNJCYH4PL Order ID: 9642590788", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--807": [{"speaker": "user", "text": "Can you tell me what happens if I am late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--808": [{"speaker": "user", "text": "Hey! Can you help me with a question? Hello? Anyone there?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--809": [{"speaker": "user", "text": "Hi the website is unusable because it is running sooooooooo slow..... What is going on? Maintenance?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--810": [{"speaker": "user", "text": "I can't get into my account because I set it up for 2 factor authentication and I don't have that phone anymore.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--811": [{"speaker": "user", "text": "I would like to check my account about an order but I lost the phone number I used for the two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--812": [{"speaker": "user", "text": "I'm thinking of placing an order, what happens if I make a subscription payment late?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--813": [{"speaker": "user", "text": "Can you tell me what I would get from a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--814": [{"speaker": "user", "text": "I am trying to use your website, but it is running so lowly that it's not usable. running so slowly", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--815": [{"speaker": "user", "text": "Hi! I ordered a Guess T-shirt but it never came. Can you check the shipping status and where it is now?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: KKVFRME5GX My usernam is ap761573 Order ID: 4161155311", "domains": ["shipping issue"], "labels": {"slots": ["account id", "username", "order id"]}}], "ABCD--train--816": [{"speaker": "user", "text": "I want to get an item, but I'm unable to\\ as items added to my cart aren't coming up", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--817": [{"speaker": "user", "text": "Hello,  I have a problem with my bill I was charged twice for something I bought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account is SF9DEWYAJB", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7494230297 Crystal Minh", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--818": [{"speaker": "user", "text": "Hi I\u2019m being charged for an order I never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "cm351975@email.com cm351975 0314300492", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--819": [{"speaker": "user", "text": "I'd like to modify my order", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID is G2YXMW05JO, order ID is 8993108331", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--820": [{"speaker": "user", "text": "Hi I have a question about my order I made an order and tried to apply a promo code but it didn't take", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--821": [{"speaker": "user", "text": "I'm thinking of buying some sweatshirts.  My member level is gold.  What is your return policy?  My name is Joyce Wu.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--822": [{"speaker": "user", "text": "HI. How much are the Tommy Hilfiger boots", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--823": [{"speaker": "user", "text": "my credit card is not working", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--824": [{"speaker": "user", "text": "I want to upgrade my shipping.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}], "ABCD--train--825": [{"speaker": "user", "text": "i want to know what my refund status is.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "alessandrop683 alessandrop683@email.com 2835437641", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "my records show $100 existed before I add $99 for the jeans for $199 total.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--826": [{"speaker": "user", "text": "I want to know the return policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--827": [{"speaker": "user", "text": "Hi. I need to check my account for info on my order. I can't seem to remember my dang password though.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "it's josephb1", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "sure its 228108", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--828": [{"speaker": "user", "text": "Hi! I would like to check the status of my order I am sorry order refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "crystalminh433 crystalminh433@email.com 2364768543", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--829": [{"speaker": "user", "text": "i want to find out if the shipping charge on my order was in error as it seems higher than what i felt like it should be.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jb815355  jb815355@email.com  1300791350", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--830": [{"speaker": "user", "text": "Hi, I want to close my account. Please could you check my account and close", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--831": [{"speaker": "user", "text": "Hi, I would like to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "username: jb150350 email: jb150350@email.com order id: 5164112540", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6792 Lincoln Ave  Monterey, NY 78101", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--832": [{"speaker": "user", "text": "I would like to know if there is anything that could cancel my sub", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--833": [{"speaker": "user", "text": "Hi.  I had returned a jacket for $64 but I do not see that the charge has been reversed on my statement yet. My name is Crystal Minh.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "And my Order ID is 9370170131", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure.  My username is crystalm932 and my email address is crystalm932@email.com.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--834": [{"speaker": "user", "text": "Yes i never received my package and would like to check the shipping status, please", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure, its Norman Bouchard, usernamenb192586. email is  nb192586@email.com and the order id is  8248333284", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9833 2nd Ave  Raleigh, CA 17705", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--835": [{"speaker": "user", "text": "Hi, I want to return an item Order ID: 2143025847", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return stain"]}}, {"speaker": "user", "text": "Username: crystalminh486 Email Address: crystalminh486@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--836": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I am trying to add a Michael Kors shirt for $54 to my cart, but the cart is not updating.  Can you help?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"], "intents": ["shopping cart"]}}], "ABCD--train--837": [{"speaker": "user", "text": "I'm trying to buy something, but my cart won't update.  Any idea on how I can get this to work?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--838": [{"speaker": "user", "text": "Hi. I am trying to make a purchase and my credit card keeps getting declined. I can't figure out why because my credit card is working fine for other things.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--839": [{"speaker": "user", "text": "I was wanting to know if you can tell me what time the Monterey Texas store opens", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--840": [{"speaker": "user", "text": "Could you tell me when my payment is due for my premium account? the name it is under is Chloe Zhang", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "1I0TMB50MO 1889898304", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--841": [{"speaker": "user", "text": "Hi there, I'm having trouble logging in! I can't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure thing my zip is 75369 and my phone is (065) 407-6898", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--842": [{"speaker": "user", "text": "I would like to know the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Alessandro Phoenix SRQ3SNTBNM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--843": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service and I want to make sure it is active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "HJEFNA20MJ Order ID: 1688779733", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--844": [{"speaker": "user", "text": "Hi when does the fall collection start?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--845": [{"speaker": "user", "text": "i want to check the status of my shippmnet i got an email saying that the shipping date was worng", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Name: Joseph Banter OVVVBR1WEU Order id is 1414557308", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "jb484005 Email Address: jb484005@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--846": [{"speaker": "user", "text": "Hello.  I need to return an item.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Crystal Minh I don't have my account id but order number is7005299571", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: crystalm516@email.com  Username: crystalm516", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "8723 Brushwick Dr  Jacksonville, CA 95517", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--847": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter. I have a question about this Calvin Klein jacket for $64. How often do I need to wash this item?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--848": [{"speaker": "user", "text": "Hi, I am looking to get some more information on a shirt i might buy", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "what is the Guess shirt made out of?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Our most popular blend for Guess shirts is 90% cotton and 10% linen. The materials used are always indicated on the label on the collar.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--849": [{"speaker": "user", "text": "Hi, I need to return an item please.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Order ID: 0426209574  the Guess jeans for $69, due to wrong color", "domains": ["product defect"], "labels": {"slots": ["order id", "name", "amount"]}}, {"speaker": "user", "text": "nbouchard614 Email Address: nbouchard614@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1172 Lexington Ave  Raleigh, NY 90632", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--850": [{"speaker": "user", "text": "hi, i was planning on buying a few items and i would like to know when you annual sale is going to start?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--851": [{"speaker": "user", "text": "I need to change my shipping address on a recent order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "David Williams   EPKDBW17ZU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "6324 1st Ave  San Mateo, NY 96114", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(266) 456-0810   dwilliams001  dwilliams001@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "username", "email"]}}, {"speaker": "user", "text": "100 pleasant lane   san mateo ny 96114", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--852": [{"speaker": "user", "text": "The website is running very slow.  Is there any trouble with the site today?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--853": [{"speaker": "user", "text": "I got charged twice for my subscription and I would like a refund please Hello? Hi?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}], "ABCD--train--854": [{"speaker": "user", "text": "Hi I have a question about an order I just placed. I just got the confirmation email and it's being sent to the wrong address. I wanted to see if I can fix it before it gets sent oujt", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "davidwilliams673 davidwilliams673@email.com 8819996509", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes the address is 6517 Franklin Drive, Newark, NY 69732 but that's my old address I want it changed to 6731 Circle Drive  Newark, NY 69732", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "street address"]}}], "ABCD--train--855": [{"speaker": "user", "text": "Hi, just checking to see if the Calvin Klein jacket is pre shrunk or will it shrink", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--856": [{"speaker": "user", "text": "Hello, I didn't receive my money after I already returned the product.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My username is jw745006, my email address is jw745006@email.com, and order ID is 4316085224", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--857": [{"speaker": "user", "text": "I'm trying to but some items and every time i try ti put in my cart its not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--858": [{"speaker": "user", "text": "Hello how are you?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my account ID is VBLN0UOWIM my order ID is 9492313085", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--859": [{"speaker": "user", "text": "Hi! So i just got the email confirmation for my order, and it looks like it is for 2 of the item.  I only need one.  Can we change the quanitity to one?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: ZPWVQEC7C6 Order ID: 0928511041", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--860": [{"speaker": "user", "text": "I am sorry but I have to submit a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--861": [{"speaker": "user", "text": "I'd like to confirm the shipping address on my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID is 9255758025", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--862": [{"speaker": "user", "text": "Hi, I need to return the Michael_Kors boots $79 because of a stain", "domains": ["product defect"], "labels": {"slots": ["name", "amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID 0290455302 Albert Sanders alberts7 purchase date 09-13-2019", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "alberts7@email.com I used my debit card by the way", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "just the order no. 0290455302", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--863": [{"speaker": "user", "text": "Hi I have a problem with my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "czhang95 ZMCADJTFMF", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id"]}}], "ABCD--train--864": [{"speaker": "user", "text": "Hi there. I need to check the status of my order. I only ordered one item but my email confirmation says I ordered two?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "yes it's Crystal Minh and my account ID is 8XPJ27B5DV", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes it is 5665046363", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--865": [{"speaker": "user", "text": "Hey I'm checking out these Tommy Hilfiger jeans and want to know more. I'm strongly considering a purchase here and need to know some further details, if you please.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Okay, great! So, that's with the one's that are $59 right?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Okay great, yeah definitely. Now I just gotta decide if $59 is worth it, but I'll take my time thinking about it. Thanks for your help!", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--866": [{"speaker": "user", "text": "hey wondering about the status of my $100 refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "and if possible wanting to add another 89 to it from these boots I'll be sending back to you ok chloe zhang czhang33", "domains": ["product defect"], "labels": {"slots": ["amount", "username"]}}, {"speaker": "user", "text": "ok were guess boots 89$ got the return slip and all sending them back", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "6685343631 czhang33@email.com so the staus of the original 100 i was told was coming, and if possible adding that 89 to it for simplicitys sake", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "amount"]}}, {"speaker": "system", "text": "Yes, I can go ahead and put this all together for you, so you'll receive a $189 refund all in one transaction", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "and I'll just go ahead and add this $89 to it", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--867": [{"speaker": "user", "text": "I cannot access my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--868": [{"speaker": "user", "text": "Yes i'm trying retrive my password, its seems like i forgot it and im trying yo view my shopping history", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "okay that would work. Pin Number: 753400", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--869": [{"speaker": "user", "text": "Hi, how are you? I am having trouble accessing my account. I lost the phone to do the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "ok it's allesandro phoenix, my email address is aphoenix@email.com and my pin number is 252323", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--870": [{"speaker": "user", "text": "Hi Can you help me with a search problem on your website? hello? is this chat working?  I need help with your website the search bar isn't working and now it seems this isn't working either is there a phone number to call? ahhhhhhhh", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--871": [{"speaker": "user", "text": "I trying to see when you guys get your stock back in. Because everytime i try to order something its out of stock David Williams", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Yes i was looking at the Guess Jacket and i'vre been looking for over a month and it always saying out of stock I just don't understand!", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--872": [{"speaker": "user", "text": "Hi! I want to return a shirt that I bought because it has a stain on it. I'm so disappointed, I was hoping to wear it this weekend!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is rdomingo188, and my email address is rdomingo188@email.com. My order ID is 5948364762", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Oh good! My address is 5139 Brushwick Dr  Brighton, MI 59494", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--873": [{"speaker": "user", "text": "I am really annoyed with this site right now I need someone to help me as soon as possible", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--874": [{"speaker": "user", "text": "Hello I wanted to know how long a premium membership lasts?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--875": [{"speaker": "user", "text": "I seem to have been charged more for shipping than I was initially told can this fee be waived?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "chloez36 chloez36@email.com 5823578662", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--876": [{"speaker": "user", "text": "How much is it to have my items gift wrapped?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "It costs a price of $4.99 per item. But availability may vary depending on the item size. We also allow upto 300 characters with any gift wrapped purchase. Is there any other thing I could do for you?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--877": [{"speaker": "user", "text": "Hello, I would like to know how long premium membership is good for as I would like to buy some things.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--878": [{"speaker": "user", "text": "Hi, I want to manage my shipping because I ordered the wrong item on accident.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: davidwilliams161 davidwilliams161@email.com Order ID: 1431146249", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--879": [{"speaker": "user", "text": "Hi I'm having a problem logging into my acount it seems I can't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(199) 793-1446 phone number, zip is 91392", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--880": [{"speaker": "user", "text": "I signed up for a premium subscription and I want to pay for it so I can get the benefits", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "9396799366 amd XZOWG4TCJN", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "92408 and I don't see my email here", "domains": ["subscription inquiry"], "labels": {"slots": ["zip code"]}}], "ABCD--train--881": [{"speaker": "user", "text": "Hello, I placed an order but then the confirmation email listed different items than the ones I had ordered. So what is the status of my order?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: HRCIJL0JP2 Order ID: 6487558176 I wanted 2 Tommy Hilfiger jackets and 1 Michael Kors shirt, but that wasn't what was in the email", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nbouchard732@email.com  nbouchard732", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--882": [{"speaker": "user", "text": "Hello, I was wanting to buy something but my cart won't update when I add the item to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--883": [{"speaker": "user", "text": "Hello, I was wondering if you could check the status of my order as I noticed the shipping cost was a lot higher than I expected.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "normanb2, normanb2@email.com, 1595595798", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--884": [{"speaker": "user", "text": "Could you tell me what the different levels of membership are?  I am thinking about buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--885": [{"speaker": "user", "text": "I am trying to check my account but I can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, alessandrop261", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--886": [{"speaker": "user", "text": "I had a quick question about some jeans I was thinking about getting.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--887": [{"speaker": "user", "text": "hi i was wondering if you could check on the status of my subscription for me?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: C3D3YOCATM Order ID: 7780482836", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--888": [{"speaker": "user", "text": "I trying to use my promo code but I am getting an invalid error", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--889": [{"speaker": "user", "text": "Yes, my daughter is getting married and I want to buy her an entire new wardrobe as a wedding gift.  Can you tell me about your levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--890": [{"speaker": "user", "text": "I want to make a complaint An item I want to buy seems overpriced compared to other retailers", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Acct ID: 7W1DN7VQN7 Order ID : 0820335661", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--891": [{"speaker": "user", "text": "I am confused about my account, can you shed some light on my shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--892": [{"speaker": "user", "text": "Hello, I've been eyeing this shirt on your website and was going to buy it yesterday but I got distracted. Now it's much more expensive! Can you tell me why?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I would love that, thank you! My account ID is KEDXIWB2O7 and my order ID is 5893918255", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--893": [{"speaker": "user", "text": "hello I was wondering how long my premium membership is good for?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--894": [{"speaker": "user", "text": "I ordered a coat and a pair of boots. Can you confirm that these are the items being shipped? I received a confirmation and it wasn't clear to me what is being shipped.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: AN0RQTRHZA Order ID: 9473445904", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--895": [{"speaker": "user", "text": "I am checking on a refund status as I need to add another product to the total refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "my user name is chloez50, email address is chloez50@email.com, the order id is 2754453471", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "okay. i need a refund for the Calvin Klein boots that I paid $59 for.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "ok, i will send a refund for a total of $149 dollars now sorry 159", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--896": [{"speaker": "user", "text": "You have some nerve!  You give me a promo code and then it doesn\u2019t work????", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--897": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to do some online shopping today,  but your website seems to be running really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--898": [{"speaker": "user", "text": "Good afternoon I was wondering if it's possible to move my shipping delivery to next week since I don't want to pay a shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "My account ID is 97SORAUJIC Order ID: 2492245636", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--899": [{"speaker": "user", "text": "Hi what is the arm length of the Calvin Klein Shirt for $64.00", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--900": [{"speaker": "user", "text": "Hi, my name's Rodriguez Domingo.  I made an order, but the cost of shipping was just too high in retrospect Is it still possible to move the delivery date back to next week?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "or the account ID is WG5HYCYNB2 if that helps", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--901": [{"speaker": "user", "text": "Hello, I want to check on my order status, but I forgot what my password is. Can you help me out>", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "It is 718392", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--902": [{"speaker": "user", "text": "Hello. I'm thinking about buying these boots but I can't see the lace clearly. Is the lace color black or dark brown?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--903": [{"speaker": "user", "text": "i am thinking about buying a calvin klein jacket and i would like to find out something that is not in the item description.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--904": [{"speaker": "user", "text": "My name is Alessandro Phoenix, and I am LIVID that you are charging so much for these silly Michael Kors boots. They were $44 yesterday and now they're $64 today?! Inconceivable!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "VYMP8OCPEF aphoenix937 1547081061", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "username", "order id"]}}], "ABCD--train--905": [{"speaker": "user", "text": "I have a subscription that I want to keep active...I think it's due to get paid...can you tell me how much it is, pplease?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix and 7239843262", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--906": [{"speaker": "user", "text": "HI! I have an existing refund of $100 and I was hoping to add another item to the existing refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "The item is $89 worth. A pair of boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Username: josephb1 josephb1@email.com Order ID: 9427243533", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "OK. I have the boots at $89. What was your original refund amount?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--907": [{"speaker": "user", "text": "Hi I would like to return the Michael Kors jacket because it had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: josephb6 Email Address: josephb6@email.com Order ID: 4349075869", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--908": [{"speaker": "user", "text": "Hi, I have trouble accessing my account and I want to check on an order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--909": [{"speaker": "user", "text": "Yes I am looking at ordering 3 shirts and wanted to know the cost of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--910": [{"speaker": "user", "text": "Hello. Can you help me check my order? I think that the payment method is incorrect", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "60389 My pin is 494737 My order ID is 2509485419", "domains": ["order issue"], "labels": {"slots": ["zip code", "order id"]}}], "ABCD--train--911": [{"speaker": "user", "text": "I'm having an issue adding items to my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--912": [{"speaker": "user", "text": "Yes i was trying to lool up and view my shopping history and can't access my account because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes its alessandrophoenix072", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--913": [{"speaker": "user", "text": "hi I want to manage my shipping details as my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo333 Email Address: rodriguezdomingo333@email.com Order ID: 2695048924", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3726 Woodshore St  Jacksonville, MI 39543", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--914": [{"speaker": "user", "text": "I forgot to add an item to my order. can I do it now?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Order ID: 1065740377 Account ID: GCDZPAL3GA", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--915": [{"speaker": "user", "text": "I have a promo code, when does it expire? It's for a gift, I want to make sure of the size before I order", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--916": [{"speaker": "user", "text": "Credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--917": [{"speaker": "user", "text": "Hello, can you tell me how much it costs to ship something overnight?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "For 5 pounds or less, it is 39.99, 10 pounds or less is 54.99, and everything else is 69.99 It should be 39.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--918": [{"speaker": "user", "text": "I want to change the name on the account because its misspelled can you help me with that?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "69435 zip code  8245 Circle Drive  Baltimore, CA address Username: sanyaa01 Order ID: 9031029690", "domains": ["manage account"], "labels": {"slots": ["zip code", "street address", "username", "order id"]}}], "ABCD--train--919": [{"speaker": "user", "text": "Hi I have a question Hi I bought an item but it was by accident and it was the wrong size. I was talking to my sister about buying a gift for our mom and we were playing around with ideas and I didn't realized I had actually ordered it until I got the confirmation this m morning", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "safzal1 safzal1@email.com 3074108158", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--920": [{"speaker": "user", "text": "I wanted to check on my package status, I never actually got it. So far its been 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "nbouchard940 nbouchard940@email.com 6465435007", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9074 Kennedy St  Raleigh, CA 15260", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--921": [{"speaker": "user", "text": "Hi there, I would like to find out more information about a product you sell", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "They are boots from Calvin Klein. I believe they were $69.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--922": [{"speaker": "user", "text": "Hi, my name's David Williams.  I placed an order as a guest, but I need it as soon as possible is there still time to upgrade to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "NHVAVOBB9C 8674893747 in that order", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--923": [{"speaker": "user", "text": "I received an email that I need to check the status of my account.  Apparently my subscription was removed against my wishes and I would like to get it back.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--924": [{"speaker": "user", "text": "I returned an item and it still hasn't been reversed off my card.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Albert Sanders Username: asanders199 asanders199@email.com Order ID: 1584582110", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--925": [{"speaker": "user", "text": "Omigod, I need help. I completely blanked on my password, and I can't get into my account now. Can you help? My name is Crystal Minh", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I remembered that part! It's crystalminh446", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--926": [{"speaker": "user", "text": "I would like to check the status of my $100 refund because i would like to add an item below to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "yes my username is sanyaa04, email is sanyaa04@email.com and order id is  4728438192", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The Guess Boots $74", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--927": [{"speaker": "user", "text": "Hi, I'm looking at the Tommy Hilfiger shirt and hoping you can tell me how long the arm length is?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--928": [{"speaker": "user", "text": "I was wondering if i can get an extension on my account To pay for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix 0586139559", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--929": [{"speaker": "user", "text": "I was looking at my order and I thought I only ordered one pair of boots but my email confirmation shows that I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "YO5WU4NWDR is my account id the order id is 1361461645", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--930": [{"speaker": "user", "text": "I think my husband paid for a subscription on my account but I do not want it and would like a refund, please.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--931": [{"speaker": "user", "text": "Hi, I am thinking about joining but wondered how easy it is to cancel a subscription later on?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--932": [{"speaker": "user", "text": "I am thinking about getting a few items from your website, but I would like to know what has to happen to cancel a subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--933": [{"speaker": "user", "text": "Hello, I tried placing an order but the promo code isn't working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--934": [{"speaker": "user", "text": "Hi, I am thinking about buying the Tommy Hilfigger boot the $59 one", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--935": [{"speaker": "user", "text": "Hello can you check my order and tell me if the shipping was included in the displayed cost?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "normanb5, normanb5@email.com, 3691684968", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--936": [{"speaker": "user", "text": "Im trying to add a purchase to my cart, but it won't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--937": [{"speaker": "user", "text": "Hi, I am wanting to know the price to stich my name onto an item that I purchase from you guys.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--938": [{"speaker": "user", "text": "Hi, I bough a coat for a ski trip, but when it came it had a big black mark on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure, my username is crystalm056, and my email is crystalm056@email.com. Give me a sec to find the order ID in my email... OK, found it, it's 9088545508", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--939": [{"speaker": "user", "text": "Everytime I use the search function on  your site,  I get zero results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--940": [{"speaker": "user", "text": "Hi I had a question about my order.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID is PFSOX6JQMD", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--941": [{"speaker": "user", "text": "Hi I  would like to know more about a product because you are thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--942": [{"speaker": "user", "text": "Hi, I didn;t get my package yet. Can u check the status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "QFKQTOSX2P 6223262502", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--943": [{"speaker": "user", "text": "Hello, I recently lost me phone. I needed it for the two factor authentication. Now I can't log into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--944": [{"speaker": "user", "text": "Ummm I just saw I was charged for a phantom order", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Rodriguezd638 rodriguezd638@email.com 3950801381", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--945": [{"speaker": "user", "text": "I would like to find out how to cancel my subscription service", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--946": [{"speaker": "user", "text": "I'm thinking of buying some stuff, but want to know about membership level choices", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--947": [{"speaker": "user", "text": "i need to change my payment method", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}], "ABCD--train--948": [{"speaker": "user", "text": "Hi. I received my order but I need to make a return. There is a stain on these boots.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "user name is ap350628, user name ap350628@email.com and order ID is 6646843503", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2952 Brushwick Dr  La Fayette, CA 94723", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--949": [{"speaker": "user", "text": "Hi there, I can't seem to get into my account because I forgot my username.  Can you help me out?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 23932 and my phone number is (155) 986-4768", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--950": [{"speaker": "user", "text": "Hi, I wanted to know if you could check on my order? My shipping time is not what it should be", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Yes, my account ID is SUAAXNCSQ8 and my Order ID is 9273051302 Yes, it should be here by 2 and it is showing 5", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--951": [{"speaker": "user", "text": "Hello, I was trying to check my account for information on an order but I seemed to have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "27468, (393) 599-7200, rodriguezdom4525@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--952": [{"speaker": "user", "text": "I'm trying to buy an item but I see that it's out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's a Guess shirt", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--953": [{"speaker": "user", "text": "I want to check on my order status and can't seem to remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "28269 josephbanter@email.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--954": [{"speaker": "user", "text": "Hello, I would like to know how often some jeans need to be washed that I am interested in", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--955": [{"speaker": "user", "text": "Hi. It looks like my subscription was removed from my account, but I want to keep it. This email says it was removed for some reason?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--956": [{"speaker": "user", "text": "HI, I forgot my username and can't login", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Rodriguez Domingo Email Address: rd815770@email.com 5073", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--957": [{"speaker": "user", "text": "Hello can you explain your membership levels to me please? I figure since I will be shopping more often here, it would be a good idea to become a member", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--958": [{"speaker": "user", "text": "Hello, can you tell me how much gift wrap costs? As in, how much it costs to have my items gift wrapped.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--959": [{"speaker": "user", "text": "Hello, I have previously returned a item and my billing statement is showing that the charge has not been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "cminh079,  cminh079@email.com,  2810961499", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--960": [{"speaker": "user", "text": "I would like to remove a pair of Guess jeans from my order! I added them on accident.", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID 7SLDPUM24D Order ID 3609246296", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "7SLDPUM24D 3609246296", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$54 Thank you!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--961": [{"speaker": "user", "text": "IM LOOKING OR PRODUCT INFO FOR THE CALVIN KLEIN SHIRT", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--962": [{"speaker": "user", "text": "Hi, I'm having trouble with your site", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--963": [{"speaker": "user", "text": "Hi! I am considering to get a jacket but I have some questions Is it suitable foe extreme weather? And how often should this jacket be washed?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--964": [{"speaker": "user", "text": "Good afternoon to you too.  I am a little upset that your ck jeans is way more than the other stores", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "ok Alessandro Phoenix PNIQXCLINS", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--965": [{"speaker": "user", "text": "Hi. I\u2019m interested in the width of  Michael Kor shoes", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--966": [{"speaker": "user", "text": "Hi! I just signed up for premium subscription service. Do I need to spend certain amount of money to keep my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--967": [{"speaker": "user", "text": "I can't access my account. It wants to do two step authentication and I'm not getting the text", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--968": [{"speaker": "user", "text": "When does the fall collection drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--969": [{"speaker": "user", "text": "Hello, I hope you can help today, I am trying to view my shopping history but can not get signed in I can't access my account because I no longer have the phone I used for two factor authentication Is there another way?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--970": [{"speaker": "user", "text": "yes I would like to make sure that the total cost of my items to purchase are equal to the prices listed below", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "sure my name is Chole Zhang and my account ID is SFM8BOYCMR", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure the Order ID is 6511772766", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes my email is czhang54@email.com the Order ID is  6511772766 with a purchase date of 2019-11-13", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "i do, it is czhang54", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--971": [{"speaker": "user", "text": "Hello my name is Sanya Afzal and I woul d like to know the state of a refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: safzal09 Order ID: 5387971249 Email Address: safzal09@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--972": [{"speaker": "user", "text": "Okay, I'm shopping for clothes and I don't know what size will fit me because I was on a diet and lost a lot of weight. I'm trying to guess my size. But I'm not sure if I am getting the right size", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--973": [{"speaker": "user", "text": "I need to confirm my shipping address.  I got an email saying it was going somewhere else. My name is Sanya Afzal", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: PFTYQXBGWV Order ID: 3071873553", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: sanyaa79@email.com Username: sanyaa79", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "9214 Kennedy St  San Lima, TX 28091", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--974": [{"speaker": "user", "text": "I never receive my product.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}], "ABCD--train--975": [{"speaker": "user", "text": "I got charged twice for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account id is  CY9N7FIRX1 and order is 3371277238", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--976": [{"speaker": "user", "text": "My cart isn't updating when I add something. What's going on here?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--977": [{"speaker": "user", "text": "Hi can you please change the shipping address on my purchase it's a gift", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I was sending it to 621 2nd Ave  San Lima, WA 61661 but that has changed Sure Crystal Minh", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "crystalm249@email.com crystalm249@email.com 7198207344", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--978": [{"speaker": "user", "text": "Hello, I would like to find out how much my current refund is.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: cz719361 Email Address: cz719361@email.com Order ID: 9482113639", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Tommy Hilfiger Jeans.  They are $54.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--979": [{"speaker": "user", "text": "i'm still waiting on a charge on my account to be reversed.  i completed the return already any idea what's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sure rd087143,  rd087143@email.com, 1948998602", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--980": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Product: jeans  Brand: Michael_Kors  Amount: $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--981": [{"speaker": "user", "text": "I wanna manage my shipping details due to change in my living situation.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "address 2093 Primrose Ave  La Fayette, TX 41396", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I also wanna cancel order Account ID: HVAVEQDZHK", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3027669984 Username: jbanter1 Email Address: jbanter1@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--982": [{"speaker": "user", "text": "I would like to check the status of my order because there seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 3R30Y3FLUZ Order ID: 6497308368", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--983": [{"speaker": "user", "text": "Hi! I had placed an order for an item but I realized that I need the item sooner than I thought I was hoping I could upgrade it to overnight delivery if possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: WUDAFQ9SVM Order ID: 6515736977", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--984": [{"speaker": "user", "text": "Yes i would like to return an item because it had a stain on it when i got it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "David Williams username is dw862139, email address is  dw862139@email.com and order is  7251724554", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "sure its 8939 Lexington Ave  La Fayette, CA 47813", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--985": [{"speaker": "user", "text": "I would like to know how to get the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--986": [{"speaker": "user", "text": "I would like to lodge a complaint please", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--987": [{"speaker": "user", "text": "Hi I was looking at a pair of boots and have a question", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--988": [{"speaker": "user", "text": "yeah, I am going on a camping trip and wondered about some care instructions I am looking at a calvin klein shirt specifically", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--989": [{"speaker": "user", "text": "Hi, I just have a general question", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--990": [{"speaker": "user", "text": "I very upset that the Calvin_Klein jeans I've repeatedly bough from you are now out of stock.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I already have an order.   Order ID is 5600581777.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--991": [{"speaker": "user", "text": "question about premium membership what do I get out of it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--992": [{"speaker": "user", "text": "hi! i want to update the phone numebr on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(205) 033-0776", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Username: rodriguezdomingo160 Email Address: rodriguezdomingo160@email.com", "domains": ["manage account"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "65103 pin: 63817 user name rodriguezdomingo160", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number", "username"]}}], "ABCD--train--993": [{"speaker": "user", "text": "Hello.  I have recently ordered a jacket, but I need to make a change to where it is being shipped.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Let me take a look. Username: rodriguezd140 email address: rodriguezd140@email.com the Order ID on my Order Statement, right?", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID: 9807282377", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--994": [{"speaker": "user", "text": "Hi! I was planning on buying an item and wanted to get some more information about it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--995": [{"speaker": "user", "text": "Hello i wanted to move my shipping to next week delivery I want to avoid any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: DKOAGGQ7SV Order ID: 9167845513", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--996": [{"speaker": "user", "text": "I want to shop, but dont see anything this is really frustrating! my search isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--997": [{"speaker": "user", "text": "I like to inquire when this jacket will come back on stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I think its a black jacket by Micheal Kors. It costs 64 dollars.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--998": [{"speaker": "user", "text": "I keep having issues with things being out of stock. it is just very frustrating", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--999": [{"speaker": "user", "text": "Hi I want to add an item to my current refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: jb709963 Email Address: jb709963@email.com Order ID: 2797701551", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The Guess Jeans that I bought for $64", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "So the previous refund was $100 plus the $64 for a refund of $164, is that correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Your refund was updated to $164.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1000": [{"speaker": "user", "text": "Yes i would like to see if i can get an extension on paying my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo and my account id is FRJTNPQ5KI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1001": [{"speaker": "user", "text": "Hi I am not tech savvy and your site is fighting with me.  I can not seem to get through this order without my card rejecting as invalid This is a valid card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1002": [{"speaker": "user", "text": "Hi...I would like to pay the subscription fee so I can keep my premium subscription going please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my order is 7620540082 and my account id is FAHEYRMLIV", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1003": [{"speaker": "user", "text": "HI I cannot access my account anymore because I have lost the phone that I used for two-factor authentication i was hoping you could help me log into my account please", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1004": [{"speaker": "user", "text": "I want to get an ite but its overpriced compared to other competitions", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: SRSK0HQOB5 Order ID: 4586013998", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1005": [{"speaker": "user", "text": "yes i was trying to see why the website is running really slow today. It not usually like this", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1006": [{"speaker": "user", "text": "So I was locked into my account with a phone that's now been stolen I have to re authentify with my new phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "of course normanb1@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1007": [{"speaker": "user", "text": "I would like to check the status of my subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1008": [{"speaker": "user", "text": "Hey, so I can't access my account.  Forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 71788 Phone number is (626) 096-7624 and email address is rd823861@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--1009": [{"speaker": "user", "text": "Hi  i am interested in this shirt by michael kors i want to know if there are any small left in stock", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1010": [{"speaker": "user", "text": "Hi, I want to find out about my delivery time.  I want to change it. My shipping status is listed as delivered but I haven't gotten my order yet. Name: Joyce Wu Account ID: AHFJ6VJGLC", "domains": ["order issue"], "labels": {"slots": ["account id"], "intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 7208646078", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1011": [{"speaker": "user", "text": "an item I want is way overpriced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "the jeans are 64 dollars and I have seen them cheaper at other places", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 0342796178 Account ID: DND0EGTRGP", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1012": [{"speaker": "user", "text": "Hi there. My wife asked me to contact you because my subscription to Acme Corp was removed from my account even though it was something we wanted. What is the current status of my account?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1013": [{"speaker": "user", "text": "Can you tell me how much it will be to get overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "So our overnight shipping is based on the weight of your shipment. Orders that are 5lbs or less are 39.99, 10lbs or less are 54.99 and above that are 69.99. If your re basedi n Alaska or Hawaii there is an additional $10 charge. We unfortunately do not do overnight shipping outside of the US. Was there anything else I could help you with today?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1014": [{"speaker": "user", "text": "I would like to know more about the subscription I signed up for.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "XMLKCANCEH Joyce Wu", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1015": [{"speaker": "user", "text": "Hi, yes can you tell more about this Michael Kors Shirt that I am interested in? What is the fabric content?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1016": [{"speaker": "user", "text": "I'd like to change my shipping and delivery date", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: VSCIKPPDPW Order ID: 6571692896", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1017": [{"speaker": "user", "text": "Can I add another item to an existing return?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Thanks.  Order ID: 5571348457", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: sanyaafzal341 sanyaafzal341@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Tommy hilfiger shirt for $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay. I've updated your refund and the total will now be $164. You're welcome. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1018": [{"speaker": "user", "text": "Yes.  I have your XYZ promo code and want to know when it expires.    I'm hoping it will still be good during your spring sale!", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1019": [{"speaker": "user", "text": "Hello, everytime I try to buy something, it seems to be out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Chloe Zhang, my username is czhang72", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--1020": [{"speaker": "user", "text": "yes i would like to check the status of my order because it seems like there is an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is RWQ228Z9UA my order ID is 2115476277", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1021": [{"speaker": "user", "text": "Hi the delivery time seems to be wrong with my order I am looking to wear this jean to a party where I want to impress a girl, but the delivery time seems to be later than I expect", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter, Account ID: 3FYQAMPAQF,Order ID: 0488975496", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1022": [{"speaker": "user", "text": "I want to check the status of my account subscription was added to my account even though i do not want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "yes Address: 5498 2nd Ave  La Fayette, WA 71184  Product: Jacket  Brand: Guess  Amount: $49", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--1023": [{"speaker": "user", "text": "Hi I had placed an order but I realized I accidentally  ordered the wrong item I was hoping you could help me with the order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "chloez06@email.com Username: chloez06 Order ID: 2572588760", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Account ID: ZS5C28G9ER", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1024": [{"speaker": "user", "text": "On a recent statement I wanted to verify that the shipping was included. I got an email that implied otherwise Order ID: 6711557416 Has this shipped already?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "Account ID: QWFGBA0SXE The email displayed an amount more than what I see in my account Like I was being charged for shipping", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jwu23300@email.com Username: jwu23300", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--1025": [{"speaker": "user", "text": "The shipping seemed to jump up on my order it was supposed to be five dollars not 15", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "in the email confirmation of the order after I went through the payment the order id in question is 9838222750", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "David Williams username is dw774124 dw774124@email.com is the email if you need that", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1026": [{"speaker": "user", "text": "Hi! I was wondering if I could get a refund for the Guess Jeans that I purchased? I don't think I want my son walking around in them...lol", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "crystalm643 crystalm643@email.com  6824221538", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I have processed the $49 refund for the jeans to your account", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1027": [{"speaker": "user", "text": "I would like to know why the website is running so slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1028": [{"speaker": "user", "text": "I was charged for a coat that I never bought.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: ap754479 Email Address: ap754479@email.com Order ID: 6135288322", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1029": [{"speaker": "user", "text": "Hi, the item I want to buy is way overpriced compared to the competition.  Can you help me find a lower price?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: PPFTKPRO1J Order ID: 8675293971", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1030": [{"speaker": "user", "text": "Hi I'm trying to find out more about shipping options. Is anyone there?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "I'd like to know because I'm interested in this $74 jacket by Guess In addition to finding out if it's free, can you also tell me if it's still expedited shipping even though I'm in Norway?", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--1031": [{"speaker": "user", "text": "I would like to remove an item from order because i ordered the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: FP39YGC3CN Order ID: 2633228755", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1032": [{"speaker": "user", "text": "I was calling coz the item I was planning to buy is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1033": [{"speaker": "user", "text": "Hi I'd like to return the item below because it is the wrong color. It is a GUESS shirt.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Username: nbouchard327", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Username: nbouchard327 Order ID: 3067823767", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Email Address: nbouchard327@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "9708 Lexington Ave  Monterey, TX 83815", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1034": [{"speaker": "user", "text": "Hi.  My name is Albert Sanderson.  I would like to change the name on my account because there is a spelling error.  On the account I am incorrectly listed as \"Albert Sanders.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "zip code is 11569. I do not have the other information. my username is albertsanders017 if that helps.", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--train--1035": [{"speaker": "user", "text": "I would like to check on my order status but i have forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "67627 (022) 184-0614", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1036": [{"speaker": "user", "text": "I would like to have my name sewn on a shirt that I'm looking at. Can I get some info?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1037": [{"speaker": "user", "text": "I received an email that I had a premium subscription service, but I never signed up for it, I do not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1038": [{"speaker": "user", "text": "Hi I have a question about my subscription I signed up for a premium subscription but I think it expires soon", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--1039": [{"speaker": "user", "text": "Hi, I think I need to double-check on my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "sure OISFLQX4FS 7676112599", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "1299 Primrose Ave  La Fayette, NY 2696", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1040": [{"speaker": "user", "text": "Hi, I am a bit annoyed because the item i wanted to purchase has increased in price from yesterday?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: EDDAVWZ36C Order ID: 4187757818", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1041": [{"speaker": "user", "text": "Hello!  I wanted to check on my order status of something I just bought but I can't get into my account because I can't remember my username.  Can you help me to figure out what it is?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 27322, phone number is (749) 946-1024, my email address is sanyaafzal697@email.com  You can have all 3 in case you need them later. lol :)", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--1042": [{"speaker": "user", "text": "Hi, I need to add something to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I want to add a pair of Calvin Klein jeans sure Account ID: QLT10NKKXQ Order ID: 3126201137", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1043": [{"speaker": "user", "text": "HI there I have an issue with my order The thing I want is out of stock Can you help me buy it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Chloe Zhang chloez16 I wanted to buy a shirt It's $89 and it's by Tommy Hilfiger", "domains": ["purchase dispute"], "labels": {"slots": ["username", "amount"]}}], "ABCD--train--1044": [{"speaker": "user", "text": "I want to check up on my order status online. I cannot access my account because I lost my phone.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My username is chloezhang499 I don't have my order ID with me", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "It is chloezhang499@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1045": [{"speaker": "user", "text": "Hi so I recently purchased an item and just got the confirmation email. Problem is I only ordered one item and it's saying there's two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "ACcount XJZOKPFMUZ Order 9138973662", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1046": [{"speaker": "user", "text": "Hi...I just asked for a refund and I would like to check on the status of it It is for a pair of boots with the id number 5500974873", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund status"]}}, {"speaker": "user", "text": "My name is Nomran Bouchard, my username is normanb0 and the email address is normanb9@email.com", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--1047": [{"speaker": "user", "text": "I am frustrated because many of the items on your website that I like are typically out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Yes, but specifically, I am trying to find a Calvin Klein shit today ($49) *shirt* oops!!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1048": [{"speaker": "user", "text": "I order the wrong item by mistake and need to see if I can get that removed and the correct item added.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jb733664 jb733664@email.com Order ID: 1992370474", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1049": [{"speaker": "user", "text": "Hi! I want to find out my due date on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "HW9IU0PFXI & HW9IU0PFXI Order ID: 0936952726", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1050": [{"speaker": "user", "text": "Hello, the promo code I have been trying to use is coming up invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1051": [{"speaker": "user", "text": "I would like to know the state of my refund because i want to add an item to my existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My name is Sanya Afzal and Order ID: 7361094047", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "USername: sanyaafzal590 and Email: sanyaafzal590@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Its Okay, i am adding Product: Boots, Brand Calvin_Klein, and Amount: $69", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1052": [{"speaker": "user", "text": "Hi My name is Alessandro Phoenix", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1053": [{"speaker": "user", "text": "Is there a shipping issue because I feel the cost of shipping is too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sure Name: Sanya Afzal Account ID: 3M6JVMRTLJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: safzal98 Email Address: safzal98@email.com Order ID: 1783049237", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1054": [{"speaker": "user", "text": "Is it possible to get an extension on the premium service for gold members?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "CBSKJ9HXS4 6425486835", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1055": [{"speaker": "user", "text": "Hi there. I was hoping i could add something to my existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "ok my Account ID is OHT3BZJRW2 AND MY ORDER ID IS 1631877565", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I want to add the 79 dollar tommy hilfiger boots to my order it says in transit", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1056": [{"speaker": "user", "text": "Yes i would like to check the status of mty account I believe i have some criedt missing $40 dollars worh worth", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1057": [{"speaker": "user", "text": "Hi, I was hoping you could answer some questions for me about my premium subscription. Could you tell me the status of my bronze level subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID is 6T4FLVGV4B and the Order ID is 9287191760", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1058": [{"speaker": "user", "text": "I need you to check my order because my email confirmation says 2 items but I only ordered 1", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: 5DQKPBR9VQ Order ID: 3033411471 crystalminh@gmail.com", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$54 I'm a gold member too", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1059": [{"speaker": "user", "text": "the site is stalled I have been trying to checkout for 15 minutes", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1060": [{"speaker": "user", "text": "Hello I want to make an enquiry", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Norman Bouchard LKJTXEWP6K", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1061": [{"speaker": "user", "text": "I had a return that I sent in a few weeks ago, but the fee is still showing up on mjy bill", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "normanb3 normanb3@email.com Order ID: 4976512202", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1062": [{"speaker": "user", "text": "Hi, my name's David Bouchard, I made an order there, but I think there might be a problem", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "1751 1st Ave  San Lima, CA 8603 but the email said that my order was going to \"0751\", which isn't right", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "It says that it is \"Out for Delivery\".  Does that mean that it's still waiting to leave your warehouse? nbouchard740 nbouchard740@email.com 8817576994", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1063": [{"speaker": "user", "text": "Hi! I'm really interested in these Tommy Hilfiger Jeans, How well does the color hold up to washes? Also is there a design in these jeans with ripped holes?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1064": [{"speaker": "user", "text": "yes, i would like to know what happens if i'm late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1065": [{"speaker": "user", "text": "when does the annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1066": [{"speaker": "user", "text": "the payment method seems to be wrong, can I check the status of my order?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "I do not want to change the payment method, I want to check the status of my order, and the payment method may not be wrong but the information on it may be Name: Joyce Wu Account ID: MB2RPUTY1S Order ID: 9587414217", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1067": [{"speaker": "user", "text": "Hi, I'm trying to make a purchase but the website is running super slow any idea how to fix this?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1068": [{"speaker": "user", "text": "Hello.  I can't log into my account right now. I lost the phone I was using for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1069": [{"speaker": "user", "text": "I never recieved my order, can you check the shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 8834082722", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: safzal77 Email Address: safzal77@email.com Order ID: 8834082722", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7601 Brushwick Dr  San Mateo, TX 157", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Michael_Kors  Amount: $69 Product: Jeans  Brand: Michael_Kors  Amount: $74", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1070": [{"speaker": "user", "text": "Hi there. I'm reaching out to find out the status of my order. I received a notification saying that it had been delivered, but I didn't receive it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "jbanter, jbanter@gmail.com, order id: 6119837148", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure thing, its: 9899 Brushwick Dr, San Lima, WA 16206", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1071": [{"speaker": "user", "text": "I need an extension on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: RKDZI7GB7U Order ID: 6964968068 you'll see that i've been on time in my previous payments!", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(082) 032-3586", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1072": [{"speaker": "user", "text": "Hi! I am trying to buy something online and my card keeps saying rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1073": [{"speaker": "user", "text": "Hi I\u2019m trying to use a promo code but it\u2019s not working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1074": [{"speaker": "user", "text": "Hi! I was looking at buying a few gifts and wanted to know the price of your gift wrapping please", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1075": [{"speaker": "user", "text": "Hey. I need to check my order status but I forgot my password!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--1076": [{"speaker": "user", "text": "so I wa s a size xs, but this staying at home stuff has really impacted my waist line so i need to return this jacket", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sure Chloe Zhang cz976695@email.com 9331120076", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "it is 2598 woodshore st newark, ny 37044", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1077": [{"speaker": "user", "text": "Hello, I need to get an extension to pay for my membership", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "5403678659 or (135) 702-0005", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1078": [{"speaker": "user", "text": "Hi there. I am currently subscribed to your shopping service and I absolutely love it, so I just wanted to know when my annual fee is due so that I can continue to use this service", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Not a problem. My name is Rodriguez Domingo And my account ID is, I believe,  ZHOGFCIVNE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I just gave you my account ID but my order ID is 3216626822", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1079": [{"speaker": "user", "text": "Hello! I'd like to change my primary payment method It isn't showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Sure (947) 418-9840 94176 is zip code PIN is 911122", "domains": ["manage account"], "labels": {"slots": ["phone", "zip code", "pin number"]}}], "ABCD--train--1080": [{"speaker": "user", "text": "Hi, I ordered some jeans and I want to change the shipping to overnight. Can you help me?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Sanya Afzal and my account number is ZGVFCNGGDW Are you still there?", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1081": [{"speaker": "user", "text": "would like to check up on my order status but I do not have access to my account since Inn forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "zip code is 87992. phone number 828 069 4150.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "pin is 534493", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1082": [{"speaker": "user", "text": "Hello there!!! Nice to talk to you :) I forgot my username I want to get into my account to see my shopping history but i can't can you help me", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Albert Sanders 83790 (745) 002-5556 7756 Lexington Ave  Brighton, WA 83790 I remember all of those! Just not my username", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "street address"]}}], "ABCD--train--1083": [{"speaker": "user", "text": "Yes.    You premium service has been a life saver when I need to buy/ship gifts to my daughter.    I want to make sure I keep my subscription active.   Can you help me pay today?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My full name is Rodriguez Domingo My Account ID is  RS7DACFDEJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 2722913721", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1084": [{"speaker": "user", "text": "Hello, I would like to know how to remove a stain from a shirt that I am interested in", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1085": [{"speaker": "user", "text": "The shipping cost is too high for me.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "nb946009,nb946009@email.com,7038937030 please waive the fee.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1086": [{"speaker": "user", "text": "Hello. I am trying to get my order as soon as possible and would like to change my shipping details. Can you help me with that?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My name is Albert Sanders, my Username is asanders370@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Well my promo code is being declared as invalid. Order ID is 7659027959 The code is only 8 days old, so Im sure it cant be bad by now.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--1087": [{"speaker": "user", "text": "I bought some jeans from you and I got a really bad grass stain in them. I wondered if you had any idea how to remove that?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1088": [{"speaker": "user", "text": "Hey, thanks for helping me.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "So I ordered the Guess jacket for $74, but the email I got says $84. Was that a glitch, maybe?", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "Order ID: 9228783166 Account ID: KURYRMM94F", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1089": [{"speaker": "user", "text": "Hi I want to return the Michael Kors jacket because it had a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}], "ABCD--train--1090": [{"speaker": "user", "text": "hi I want to buy a ton stuff I'm going to a fancy dance party But my budget is tight and I don't want to pay for shipping Will my shopping cart qualify for free shipping hello??? can I have free shipping? I want to buy a lot of things", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1091": [{"speaker": "user", "text": "I signed up for the premium subscription and I would like more time to be able to use it. I need more time to get the money to purchase the item I would like.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix IVETKGZPEM 1848236339", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(752) 949-3610", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1092": [{"speaker": "user", "text": "I see that my address is not correct. The number is off by one", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "7204 Woodshore St is what's showing but it should be 7205", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "43850 sa606264 and sa606264@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--1093": [{"speaker": "user", "text": "hi, my name is joyce. the shipping cost was way too high id like a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "order id is 4813977354 jw690184@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"]}}], "ABCD--train--1094": [{"speaker": "user", "text": "Yes I am checking on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "4345334738 sanyaa59 is my username I've been checking but I can't remember what mop i used can you tell me please", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "sanyaa59@email.com How is your day going?", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--1095": [{"speaker": "user", "text": "Hello, my cart is not updating when I add items to it. I want to purchase something.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "My card is a Visa Its number is 123456779 And the expiration is 11/22 The items is Guess Jeans for $64", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--1096": [{"speaker": "user", "text": "Hi I want to know how much for my subscription bill is due My name is Sanya Afzal", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: V814PYWFON Order ID: 1838239147", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1097": [{"speaker": "user", "text": "Hello. I was hoping to manage my shipment.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: crystalminh027 Email Address: crystalminh027@email.com Order ID: 9357979393", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1098": [{"speaker": "user", "text": "Hello! My name is David Williams. I'm hoping to save on the shipping fees. Could you help me move my shipping date?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "My account ID is RKDNLFSXDY and order ID is 2412723256.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1099": [{"speaker": "user", "text": "hi I want to find a shipping issue I had Found the cost of shipping to be high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "higher than usual alessandrophoenix504@email.com alessandrophoenix504 Order ID: 2072284329", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1100": [{"speaker": "user", "text": "Hi, I have been calling you with no reply so far. My charge has not been reversed yet Despite having complete the refund process", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "system", "text": "OK, I'm really sorry this took so long, here is a promo code in the amount of $94 to credit you", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1101": [{"speaker": "user", "text": "I was wanting to get more information on my subscription, I think I'm in danger of losing it. I need to know how much more I owe on it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: DQJTS9CXCZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joseph Banter 0354918937", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1102": [{"speaker": "user", "text": "Hi, I was wondering if you could tell me whether the items in my cart qualify for free shipping I have the calvin klein jeans, guess jeans, and tommy hilfiger boots", "domains": ["storewide query"], "labels": {"slots": ["name"], "intents": ["pricing"]}}], "ABCD--train--1103": [{"speaker": "user", "text": "My subscription was turned off and I'm not sure why. I would still like to be an active user.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1104": [{"speaker": "user", "text": "HELO HELP I'm locked out since I can't two factor authenticate", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1105": [{"speaker": "user", "text": "Hello, I would like to know how I can get a premium membership as I am thinking of purchasing some items", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1106": [{"speaker": "user", "text": "an item I bought is way over priced compared to the competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: CF1NAH8HJN", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3696741580", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--1107": [{"speaker": "user", "text": "Hi I want to learn status of my Order", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "09NRYPY0SV My name is Sanya Afzal Order ID: 3337184284", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1108": [{"speaker": "user", "text": "yes i want to know about the subscribtion payment details. information about the stuff", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "name crystal minh 2659 2nd Ave  La Fayette, TX 8362 Name: Crystal Minh  Phone Number: (708) 623-6750  Member Level: Silver", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "phone"]}}, {"speaker": "user", "text": "Crystal Minh (708) 623-6750 2659 2nd Ave  La Fayette, TX 8362 Verify please", "domains": ["storewide query"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--1109": [{"speaker": "user", "text": "I need to change my shipping because I accidentally ordered the wrong thing. Is that possible?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "sanyaafzal681, sanyaafzal681@email.com, and 7175592794", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1110": [{"speaker": "user", "text": "Hello, i cannot get into my account as i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal safzal70", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Thank you Is safzal70 your username?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1111": [{"speaker": "user", "text": "Hey can you check on an order for me. I found an extra fee added for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Account ID: 1MOI8FBNWM Order ID: 3795676317", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1112": [{"speaker": "user", "text": "Hello, I have a promo code and was wondering when I can use it?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1113": [{"speaker": "user", "text": "A subscription was added to my account which I didn't order", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1114": [{"speaker": "user", "text": "I wanted to try and get more info on a product it was a jacket by tommy hilfiger", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1115": [{"speaker": "user", "text": "I need to return an item because it's the wrong color.  My name is Joyce Wu", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: jw844554@email.com Order ID: 3151370991 Username: jw844554", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "8221 1st Ave  San Mateo, MI 69810", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1116": [{"speaker": "user", "text": "I want to buy some boots but my credit card keeps getting rejected. I've tried twice, but it's not working.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "I want the Michael_Kors boots. Credit card # is 5555 6666 7777 8888. Expiration date is 04/2022", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--1117": [{"speaker": "user", "text": "Yes i noticed a subscription was added to my account even though i never wanted it and to see about the $40 refund if this is true", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1118": [{"speaker": "user", "text": "What are some benefits of membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1119": [{"speaker": "user", "text": "Hi, I'm hoping you can help me with something silly I seem to have completely forgotten my password.  I can't even find the envelope I kept it in", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "my zip code is 67742 I don't know which email address is associated with that account, but I do know the answer that I gave to a security question.  Will that work, instead?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(711) 583-5213", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--1120": [{"speaker": "user", "text": "Hi, can I add one more item to an order I placed? The order ID is 5945282115", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage create"]}}, {"speaker": "user", "text": "RSEX2AWF4F account id 5945282115 order id", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1121": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I would like to update the address on my account.  It seems my street number is off by 1 digit.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "8083 Lexington Ave, Monterey, WA 31445", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "zip code is 31445, pin number is 48545.  User name is czhang53, email is czhang53@email.com That is all the info I have.", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number", "username", "email"]}}], "ABCD--train--1122": [{"speaker": "user", "text": "Hi, am I connected? I just have a quick question", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1123": [{"speaker": "user", "text": "I wanted to check what all i've boughten from you but I can't get in unchecked the save username thingy and now I don't remember which one i use", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sa568599@email.com la fayette 55650", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--1124": [{"speaker": "user", "text": "I was charged for an order I never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 0559099330 Email Address: crystalminh560@email.com  Username: crystalminh560", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--1125": [{"speaker": "user", "text": "Hello, I need to check and see if my subscription is active. Can you see if my payment went through?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Account ID: BELUVSVORX Order ID: 4068474878", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1126": [{"speaker": "user", "text": "Hi, my name's Albert Sanders, gold member I made an order there, but it looks like I'm going to need to cancel it for a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "as155297 as155297@email.com 5373558605", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1127": [{"speaker": "user", "text": "I got laid off because of that stupid virus!!! Money is so tight righ tnow. I want to keep my premium subscription though", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Just a second. I have to find it. I know I have it written down somewhere... Account ID: PWLHINGNXN Order ID: 9181134864", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(732) 421-0108", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1128": [{"speaker": "user", "text": "Hi, I want to find out about gift wrapping my items. Like the cost etc", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Gift wrapping is $4.99 per item. However, it may not be available for oversized items. You can add up to 300 characters as a message on your purchase, but must specify a separate message for each item to be gift wrapped, even if it is a repeat.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Is there anything else I can help you with? It is $4.99 per item purchased, when available.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I have double checked, and my information shows that it is fixed at $4.99 per item. I will escalate this to my manager.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "(634) 811-2214 please add this number to my account. what you are telling me does not make sense. thank you! I don't have high hopes of getting a call though.", "domains": ["storewide query"], "labels": {"slots": ["phone"]}}], "ABCD--train--1129": [{"speaker": "user", "text": "I would like to check the status of my subscription because it was removed from my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1130": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard, Bronze member, I'm having trouble with a promo code I was issued", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1131": [{"speaker": "user", "text": "Hello, I was told from my spouse that my subscription was removed from my account, but I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "system", "text": "Okay! The standard price is $99. Would you like to pay all of that?", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--1132": [{"speaker": "user", "text": "I have an item that I'd like to add to an order that I've already placed", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams and R8JHC6HBTU and 4362214293", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "some jeans from Michael_Kors for $99", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1133": [{"speaker": "user", "text": "HI there, I am waiting for my package to be delivered. It says it was delivered 5 days ago, but it is not here.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: SCPQN48JCO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: rdomingo083 rdomingo083@email.com Order ID: 9375059998", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1134": [{"speaker": "user", "text": "i need a refund i bought these boots but changed my mind on them", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Albert Sanders GDKNAOLYN9", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "albertsanders905@email.com 7054276868 albertsanders905", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "$49 thank you", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1135": [{"speaker": "user", "text": "Hi, I just placed an order and realized I forgot to add something Is it too late to add it to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "my account is V9JXARJJV1 and my order is 9127970613", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Calvin_Klein  Amount: $49", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1136": [{"speaker": "user", "text": "How do I detach the hood on the jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1137": [{"speaker": "user", "text": "I'm well thanks and you? I was hoping you could assist me in initiating a return for an item I purchased on your site. It was supposed to be a surprise birthday present for my husband, but when it arrived, I realized it was the wrong colour.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Perfect. My address is 2131 1st Ave  Monterey, CA 28051", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1138": [{"speaker": "user", "text": "Hi, I just noticed you guys removed the subscription from my account even though I still wanted it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1139": [{"speaker": "user", "text": "I am thinking of buying the Michael Kors Jeans, but I'd like to know if they shrink in the wash.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1140": [{"speaker": "user", "text": "hi I have changed my mind and would like to get my refund before it ships 0681998004 Joyce Wu", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "ok please hold jw077096", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "0910 Brushwick Dr  La Fayette, NY 95", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yes 59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1141": [{"speaker": "user", "text": "thinking about buy an item, but why is it so overpriced compared ot amazon", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "sure one second OD51CCS8RK order 1980766877 bought some jeans so voerpricced overpriced*", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1142": [{"speaker": "user", "text": "so I just found out you guys have the wrong number on file for me I think just looking at the info you have for me", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "ok 797922 76298", "domains": ["manage account"], "labels": {"slots": ["pin number", "zip code"]}}], "ABCD--train--1143": [{"speaker": "user", "text": "Hi I have a question about a promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1144": [{"speaker": "user", "text": "I need to change my number. It is incorrect.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "322-465-6495 Okay, it needs to be changed.", "domains": ["manage account"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Zip code: 21388 pin number 293250 user name: sa523332 email address: sa52332@email.com phone number listed: 322-465-6495", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number", "username", "amount"]}}], "ABCD--train--1145": [{"speaker": "user", "text": "Yes i was looking at one of your items online that i'm thinking about buying but first i would like to see if i could get some more information on it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1146": [{"speaker": "user", "text": "Is it possible to change the delivery on an order?  I would like it to be delayed in order to avoid extra fees.  Thanks.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: APPUWHY2OQ Order ID: 9975857681", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1147": [{"speaker": "user", "text": "i would like to have access to my account to check information on order but can not do so since i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "69613. 101 042 9455", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1148": [{"speaker": "user", "text": "Hi I'd like to know more about a pair of jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1149": [{"speaker": "user", "text": "I AM LIVID THIS IS NOT A GOOD FRIDAY WHY IS MY PROMO CODE NOT WORKING", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1150": [{"speaker": "user", "text": "I was wanting to know if my order qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1151": [{"speaker": "user", "text": "I'm so stupid. I wanted to look at some stuff I had bought and I can't log on. I totally forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "5106 (402) 300-2909", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1152": [{"speaker": "user", "text": "Hello, I think a subscription was mistakenly added to my account I don't want it, so could you check please?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1153": [{"speaker": "user", "text": "Hi I need some information about a product.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I want to buy the $49 Tommy Hilfiger jacket but I just need to know how often it should be washed.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1154": [{"speaker": "user", "text": "Hi! I checked my account and I am missing my credit", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1155": [{"speaker": "user", "text": "I bought a pair of boots but am wondering how I update where my refund goes?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "order ID: 9751123665, username: sa601354 abd email: sa601354@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "I think the amount is $64 if you can check?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1156": [{"speaker": "user", "text": "I think i paid too much for shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "rd223076 rd223076@email.com Order ID: 2654781900", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1157": [{"speaker": "user", "text": "I think my order is wrong, I ordered a pair of jeans but my email confirmation says I ordered 2 pairs.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "The order ID is 6134545813", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My account ID is definitely LBQ9OEXH9G and the order ID is 6134545813", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1158": [{"speaker": "user", "text": "My search bar isn't working on the website", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1159": [{"speaker": "user", "text": "Hi. I need to return an item. The size just isn't right.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "my username is aphoenix654 and my email is aphoenix654@email.com. The order id is 1528103922", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "sure it is 9483 kennedy st newark, NY 52541", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1160": [{"speaker": "user", "text": "yes i wanted to check the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account id is ZZXLA2DSXI and my order id is  9525105944", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1161": [{"speaker": "user", "text": "I forgot my password. Now I can't long in, can't see my shopping history.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, zipcode is 23447 and my phone number is 781-663-3073", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1162": [{"speaker": "user", "text": "HI.  I think the payment method is wrong on my order.  Is there anyway you can change it?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: GHRGCPY44T Order ID: 3643752589", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1163": [{"speaker": "user", "text": "I would like to but an item but my card is being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1164": [{"speaker": "user", "text": "hi I would like to know the status of my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Here's my Account ID: UDTHZZPGWX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Rodriguez Domingo order ID: 5973255070", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1165": [{"speaker": "user", "text": "Hi I need to change the address on my account The address on the account is 8304 Kennedy St. but the correct address I need it changed to is 8305 Kennedy St", "domains": ["manage account"], "labels": {"slots": ["street address"], "intents": ["manage change address"]}}, {"speaker": "user", "text": "Albert Sanders as165506 great, thanks Will you be able to edit the address on my account?", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "correct address should be 8305 Kennedy St  La Fayette, NY 99067", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Phone Number: (610) 916-2850  Member Level: Silver  Email Address: as165506@email.com  Username: as165506", "domains": ["manage account"], "labels": {"slots": ["phone", "email", "username"]}}, {"speaker": "user", "text": "Email Address: as165506@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Order ID: 0525459929  Address: 8304 Kennedy St  La Fayette, NY 99067  Product: Jeans  Brand: Tommy_Hilfiger  Amount: $94", "domains": ["manage account"], "labels": {"slots": ["order id", "street address", "zip code", "amount"]}}], "ABCD--train--1166": [{"speaker": "user", "text": "Hi. I placed an order but I need to remove the second item. I think I accidentally chose the wrong size. I didn't actually mean to order it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "ok, it's Alessandro Phoenix, I don't know my username, my email is aphoenix@email.com and the order id is 5349728221", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure, my zip code is 47714", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "ok, the boots cost 64 dollars and my account id is W9OYHTN7WW", "domains": ["order issue"], "labels": {"slots": ["amount", "account id"]}}], "ABCD--train--1167": [{"speaker": "user", "text": "I need to make a returen return", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "crystalminh750@email.com crystalminh750 Order ID: 0061701008", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "4890 Kennedy St  Monterey, NY 36875", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1168": [{"speaker": "user", "text": "Hi, I'm a Bronze member there, and I'm thinking about buying some stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1169": [{"speaker": "user", "text": "Hello there So I'm not sure if there's a bit of a problem on your guys end but my card keeps geting rejected anytime I try to finish payment? There's money in the account and it just worked fine when I was at the grocery store, not too sure but maybe you guys can help with some trouble shooting?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "My name is Joyce Wu and my username is  joycewu7", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--1170": [{"speaker": "user", "text": "I am trying to make a purchase and the cart isn't updating when I add an item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1171": [{"speaker": "user", "text": "Hey, How dare you issue me a code that does not work! I am livid right now", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1172": [{"speaker": "user", "text": "Hi! It's a funny situation... I was charged with $59 although I did not buy anything yet I was looking at the boots but I am very sure that I did not purchase it.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "davidwilliams739 davidwilliams739@email.com Order ID: 0045409868", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1173": [{"speaker": "user", "text": "Hi, I was wondering if my shopping cart qualifies for free shipping? I'm looking to buy some new quarantine clothes lol", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1174": [{"speaker": "user", "text": "Hi, stupid question, but I can't find the answer I don't know when my payment is due for my premium Silver subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "y'all know me as  CTARQA0PYC and the missus' ordered 5430935624 I mess up her shoppin, she's iiable to burn my dinner on purpose not really, but she'll fuss pretty good", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1175": [{"speaker": "user", "text": "Hi I want buy this shirt, but my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1176": [{"speaker": "user", "text": "I was wondering about subscription for me At silver Joseph Banter", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "5047856548 RFYI3KQG2V", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1177": [{"speaker": "user", "text": "Hi! I have a question about the status of my subscriotion WHat is my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: 8I5NZFPEUJ Order ID: 0640436917", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1178": [{"speaker": "user", "text": "Hi I have a question about my account. For the life of me I can't remember my username can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(851) 962-2894 15278 is my zip", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--1179": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I wanted to add these Tommy Hilfiger jeans of $94 to my existing refund of $100, for a total refund of $194. My order iD is 7110031306.", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Yes.  My username is rd931548, and my email is rd31548@email.com.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Great I was able validate it. And these were Tommy Hilfiger Jeans at $94?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1180": [{"speaker": "user", "text": "I really want to get these jeans, but in comparison to other stores with similar products yours are much more expensive. What is the reason for such high prices. They're Calvin Klein jeans", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: O5V5RB12O1 Order ID: 0762728160", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1181": [{"speaker": "user", "text": "Hello, I would like to get a refund on an item I bought. I just bought it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Crystal Minh, 1KDRPEVDU5", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "crystalm984, 7126945265", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--1182": [{"speaker": "user", "text": "I want to change my payment method on the order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Chloe Zhang KSCVKCEP0G", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1183": [{"speaker": "user", "text": "I need to check the status of my shipment I received an email confirmation and it said something different", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: RYYIANQ3NO Order ID: 9414420795", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rdomingo569 rdomingo569@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "I just need to check the status of the shipment If the address is wrong, I need to update the address My correct address is  3080 Woodshore St  Baltimore, TX 90470", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1184": [{"speaker": "user", "text": "I'm trying to figure out when my jacket is going to ship out", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "You bet, it's David Williams the account ID is qycik4yr09 and the order id is 9096965985", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok, it''s 0339 Lincoln Ave, Seattle wa, 98107", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--1185": [{"speaker": "user", "text": "Hi! I'm trying to figure out if there is a way to order a particular item that seems to be out of stock at the moment", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's the white guess shirt listed for $84", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--1186": [{"speaker": "user", "text": "I'm having website issues. I just can't seem to get the search to work. I just see a giant spinning wheel.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1187": [{"speaker": "user", "text": "Hi, I've been trying to use this promo code, but it keeps saying it's invalid for some reason.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1188": [{"speaker": "user", "text": "I am interested in purchasing a Tommy Hilfiger jacket on your website.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1189": [{"speaker": "user", "text": "I wanted to check the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID D4EHGCEDQD order ID 4821085083", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1190": [{"speaker": "user", "text": "Hi Donny, I need help logging into my account please", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1191": [{"speaker": "user", "text": "Hi! I have this subscription service and I would like to keep the service. I wanted to request for an extension to pay the fee though You see I need a little more time to come up with the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: T89Z8CKMXA Order ID: 9573566140", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1192": [{"speaker": "user", "text": "I signed up for a premium subscription shoppiing service and would like to pay the fee for it before my annual subscription terminates.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Chloe Zhang, 9IAJ78OIBR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1193": [{"speaker": "user", "text": "Hi I placed an order, but I would like to cancel it.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: UTWGG6ZQAL Order ID: 0825946000", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My refund will be for the full amount of $69?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Yes, the full purchase amount, a full 69", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1194": [{"speaker": "user", "text": "The promo code I got 2 days ago is saying it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1195": [{"speaker": "user", "text": "What's up with your site? It is moving extremely slower than usual getting stuck", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1196": [{"speaker": "user", "text": "Hello. I can't get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1197": [{"speaker": "user", "text": "Can you tell me when the annual fee is due on my account?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "NNJ5IPVITC 0334262233", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1198": [{"speaker": "user", "text": "I have a question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang GMNST3QQ7B", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1199": [{"speaker": "user", "text": "Hi there, I am checking the status of my order. Order ID: 0322459786", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "josephbanter674 josephbanter674@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1200": [{"speaker": "user", "text": "Why is the item cheaper yesterday compared to today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "QMBXFTAET4 7866616853", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1201": [{"speaker": "user", "text": "hello i am thinking about buying this tommy hilfiger boots I am a painter so I want to know how to remove a paint stain from the boots if I get paint on them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1202": [{"speaker": "user", "text": "Hi, can you tell me when I can use the promo code I recently received via email?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1203": [{"speaker": "user", "text": "Hi I have a question about one of your products Its the michael kors jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1204": [{"speaker": "user", "text": "My cart does not update when i add items?  Any idea why?  Thanks", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1205": [{"speaker": "user", "text": "I would like to cancel my shipping order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: TMTP3SAM7W | Order ID: 2055009005", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1206": [{"speaker": "user", "text": "I'm trying to check on my order status, but I lost my phone that had the 2-factor authentication on it.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Wow!  That's a lot of info.  Here's my name:  David Williams My email address is davidwilliams244@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1207": [{"speaker": "user", "text": "Hi, I think the payment method for my order is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "account ID is JXMXJRSDPO, order ID 8915117892", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1208": [{"speaker": "user", "text": "Anytime I search it seems to hang up and just have the little spinning wheel loading", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1209": [{"speaker": "user", "text": "Hello, my name is Shayla", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sorry, my order may actually be under Joyce. But in any case, I am wanting to buy a Guess shirt. I looked at it yesterday, but when I went to order it today, the price is much higher!", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Sure. Account ID is E7LQSSJR6P Order ID is 0171533227", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1210": [{"speaker": "user", "text": "I would like to check the status of my order", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1211": [{"speaker": "user", "text": "Hi, could you give me the status of my subcription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "account is O8VEXVGYSH and my order id is 4577126235", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1212": [{"speaker": "user", "text": "I need to check on my order, it says it's been delivered, but I don't have it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My username is C4DNNQNUIZ Phone number is 070-721-6091 Order ID is 0187918141", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "3327 Brushwick Dr, La Fayette, NY 6064 Is there a way to make sure that I have to sign it for delivery? I'm at home now because of the virus.", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1213": [{"speaker": "user", "text": "Hi. How much is overnight shipping? I'm moving tomorrow and need these boots asap", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1214": [{"speaker": "user", "text": "There seems to have been an extra fee added to my order I am trying to find out why", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "3238630437 7AZNLOY2HA", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1215": [{"speaker": "user", "text": "I want to check my order status, payment method is wrong. It should be PayPal not debit card", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}], "ABCD--train--1216": [{"speaker": "user", "text": "Hi there, I want to complain Everytime I want to order something, you guys are out of stock, whats up with that?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Yeah, in this particular case, its a pair of Guess jeans I was looking at but this happens all the time", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--1217": [{"speaker": "user", "text": "yes i would like to see how i go about returning an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "my Username is czhang73, email address is czhang73@email.com Order ID: 9172223650", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1218": [{"speaker": "user", "text": "Yes i trying to buy something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1219": [{"speaker": "user", "text": "Hello. I want to change my shipping method to next week.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 3ZWLQUDRSB, Order ID: 0675715681", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1220": [{"speaker": "user", "text": "I want to know the state of my refund because I want to add the item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: jw720811, Email Address: jw720811@email.com, Order ID: 2316736529", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Calvin_Klein  Amount: $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So your total refund will be 174. Is there anything else I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1221": [{"speaker": "user", "text": "do you charge for gift wrapping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1222": [{"speaker": "user", "text": "Hi. I got billed for an order from you and I did not make the order! Hello?  This is kind of important!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "user: alessandrophoenix804, email is the same @email.com  order# 3652296863", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--1223": [{"speaker": "user", "text": "Hi, I need my password reset, I'm locked out", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "50372 939-198-3545 i can't remember my email", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1224": [{"speaker": "user", "text": "i am thinking about buying these boots that i really like Do you know if they come with a warranty? They are Calvin Klein brown leather", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1225": [{"speaker": "user", "text": "Hi, I need to check the status of my order please My payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: E48MRAEC7J Order ID: 0951301839", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1226": [{"speaker": "user", "text": "Hi. I'm really want to purchase a nice shirt, but it's really expensive. What would happen if I end up being late paying for my subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1227": [{"speaker": "user", "text": "I need a confirmation of an order's date.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: OBWQV8PJKK Order ID: 2922195544", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: alberts8 Email Address: alberts8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1228": [{"speaker": "user", "text": "Hi, I cannot access my account because I lost my phone that I use for 2 factor authentication.  Can you help me with that?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1229": [{"speaker": "user", "text": "Hi there, I'm trying to get in to my account but I forgot my username. I had it on a piece of paper but I think my dog ate it. :(", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(629) 404-2010 I don't seem to have all the information you need... Oh, my zip is 11102", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--1230": [{"speaker": "user", "text": "Hello, I'm trying to figure out the color of some jeans, could you help me out?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1231": [{"speaker": "user", "text": "I am trying to check my account for order info and I lost the phone that I use for two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sanya Afzal    safzal88@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1232": [{"speaker": "user", "text": "I need ot update my address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "3973 Kennedy St  Baltimore, NY 59418", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "U9HdFoDS Email Address: dw076007@email.com Pin Number: 965097", "domains": ["manage account"], "labels": {"slots": ["email", "pin number"]}}, {"speaker": "user", "text": "4973 Kennedy St  Baltimore, NY 59418", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1233": [{"speaker": "user", "text": "I was thinking about buying the Tommy Hilfiger jacket, but I wanted to know if you have any size medium in stock.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1234": [{"speaker": "user", "text": "I lost my phone I had been using that for two factor authentication can you remove that from the account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Chloe Zhang chloez79@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1235": [{"speaker": "user", "text": "Hi I have a question abbou tmy account I made a return awhile ago but I don't see the refund yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "alberts1 alberts1@email.com 8112149654", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1236": [{"speaker": "user", "text": "Good day I was trying to access my account but I forgot my password Is there a way to reset it?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I see Sure, my PIN number is 395388", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1237": [{"speaker": "user", "text": "I would like to complain about the pricing on an item.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: NVNB9I7BQW Order ID: 3470355449", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1238": [{"speaker": "user", "text": "Hello, I want to purchase something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1239": [{"speaker": "user", "text": "hi, i need to check the status of my order because there seems to be an extra fee added on", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Order ID: 4389495737 Account ID: ELKGENQACO", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1240": [{"speaker": "user", "text": "Hi, I was just reading about the different levels of membership and benefits and I wanted to see what my level was?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1241": [{"speaker": "user", "text": "Hi this is Norman Bouchard i returned my order which was order i.d. 3890553989 but i haven't got the charge reversed yet", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing already returned"]}}], "ABCD--train--1242": [{"speaker": "user", "text": "Hello.  I just wanted to check the status of my order because I only ordered a pair of jeans.  My e-mail confirmation says I ordered two items though.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Absolutely.  My name is Chloe Zhang and my account ID is ZNQANZYZVG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure.  It's 4773876482", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Thank you I'd appreciate that.  They were $64.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1243": [{"speaker": "user", "text": "I would like to know when the spring collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1244": [{"speaker": "user", "text": "I would love to know more about a product because I'm thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1245": [{"speaker": "user", "text": "I've been charged twice and need to have it fixed", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Ok thanks.  My order ID is 3246173742 a tommy hiliger hilfiger", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "Thank you, an $84 refund will be sent by check to your address", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--1246": [{"speaker": "user", "text": "Hello, my wife was talking about how my subscription service was removed from my account, but I want to keep the subscription service. I really like the benefits is has.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1247": [{"speaker": "user", "text": "Yea, so I want to check on my subscription status Wait, i mean my shipping status I've been waiting for this jacket for 5 days and it still hasn't arrived", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: V3UM7RWV1D", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: jbanter6 jbanter6@email.com Order ID is 3364930186", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1248": [{"speaker": "user", "text": "Yes i had a shipping date for tomorrow but i just received an item saying otherwise. So i would like to know if my order set to be delivered tomorrow", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo and account id is XPHWSID6LB", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username rd704466, email is rd704466@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1249": [{"speaker": "user", "text": "Can you help me change my shipping details? I moved into a tiny house at the end of my street and I'm afraid my future purchases won't reach me.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My user name is jb301866, my email address is jb301866@email.com, and my order ID is 3301794302.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yeah, it's 8366 Lexington Ave  Baltimore, MI 11850.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1250": [{"speaker": "user", "text": "I was double charged for a recent purchase. I need to get the second charge credited back", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: SCBEOJ4YMU Order ID: 6905918275", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Of course! I definitely don't need 2 jackets. The charge is $79 thank you very much", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--1251": [{"speaker": "user", "text": "Hi! I was looking at doing some shopping and wanted to know how long does the premium membership lasts once I get it", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1252": [{"speaker": "user", "text": "Yes I made a return a while ago and it has not been reversed on my statement.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Rodriguez Domingo rodriguezdomingo782 rodriguezdomingo782@email.com 6594818040", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1253": [{"speaker": "user", "text": "I am trying to log into my account but I can't. I lost the phone that was called for the 2FA", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1254": [{"speaker": "user", "text": "Hi I want to the details of package, Whether is shipped or not? I want to know the details of package, Whether is shipped or not?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Phone number: 705 605-3052 zip code: 28848", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1255": [{"speaker": "user", "text": "I want to remove the second item on my order. I ordered it by accident.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: OGJO7ILXEA Order ID: 5315679119", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1256": [{"speaker": "user", "text": "what has to happen to cancel a subscription? I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1257": [{"speaker": "user", "text": "Crystal Minh here greeting you I have a problem with my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes I have but lets check Username: crystalminh607 Password: 1716Cats maybe the user name is wrong?", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "yes I guess that works for me Email Address: crystalminh607@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1258": [{"speaker": "user", "text": "I want to check my order status online but I cannot access my account because I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 54949, Phone Number: (770) 075-5186", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1259": [{"speaker": "user", "text": "Hi, I just have a quick question", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1260": [{"speaker": "user", "text": "I want to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "normanb2 normanb2@email.com Order ID: 5344337199", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I don't seem to like the item anymore $69 The original refund was $100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1261": [{"speaker": "user", "text": "I used to access your site solely through my iphone which has been stolen now I want to check on what i've boughten from you but i'm not authenticated on my home pc", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Chloe Zhang cz735316", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "cz735316@email.com ok. i'm most interested in being able to access my account from my computer but sure that too", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1262": [{"speaker": "user", "text": "Hi....I want to check my account for an online order but I lost my phone on which I had everything. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1263": [{"speaker": "user", "text": "Yes i only order one item but i got a email confirmation says i ordered two. just trying to check the status", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Joyce Wu and account id is  VZIRLMIYOS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1264": [{"speaker": "user", "text": "Hello, I am wondering what happens if I cancel my subscription?  I might still want to buy something", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1265": [{"speaker": "user", "text": "Hi. I would like to know that state of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "David Williams Username: davidwilliams647 Email Address: davidwilliams647@email.com Order ID: 1875232475", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1266": [{"speaker": "user", "text": "good morning! Are you open today?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1267": [{"speaker": "user", "text": "Hi, I am trying to make a purchase but my card keeps getting declined", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "I want to buy the Tommy Hilfiger jeans $69 please", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--1268": [{"speaker": "user", "text": "Hello.  I hope you can help me.  I am trying to use a promo code and it keeps saying invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1269": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service, I would like to dispute my bill because I got charged twice for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Joseph Banter, Account ID: NMEFS8UU5U, Order ID: 3331459219", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1270": [{"speaker": "user", "text": "Hi i need to remove one of the jackets i ordered. I just realized its the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "3666274911 I only have my account id with me also", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1271": [{"speaker": "user", "text": "hi, i wouldlike to cancel my order because i don't need it anymore", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: 8Y7M1J9FYI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: cz484523 cz484523@email.com 3599012962", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1272": [{"speaker": "user", "text": "Hi there, I keep trying to make a purchase but my credid card keeps getting rejected. I have money in my account, but not sure if an issue with your system?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1273": [{"speaker": "user", "text": "I need to get my bill fixed.  I got charged twice for my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: 1OCITY3VMJ Order ID: 3389921941", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1274": [{"speaker": "user", "text": "Hi, I'm having trouble removing an item from my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure. Albert Sanders and Account ID is JDVYTRMHB6 Okay, great. I need to remove the Guess shirt from my order,", "domains": ["order issue"], "labels": {"slots": ["account id", "name"]}}, {"speaker": "user", "text": "The order ID is 4721235592 Sorry about that! I thought I had only added the item to the cart, but I ended up actually buying it.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1275": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because you want to keep my subscription. when is the annual fee due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: JNMGATFFZD Order ID: 3502801947", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1276": [{"speaker": "user", "text": "i checked my order confirmation and the charge for shipping seems excessive compared to what i have paid on past orders.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix  KYDVYB5NTG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1277": [{"speaker": "user", "text": "Hello, my name is Crystal Minh and I receive a promo code via email. When is this valid?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1278": [{"speaker": "user", "text": "hi there i have a refund coming for $100, and i wanted to add another item to that that i plan on returning", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "i'm also planning on returning the $79 tommy hilfiger shirt from order id 4248320880 sure Rodriguez Domingo", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"]}}, {"speaker": "user", "text": "rd182316, rd182316@email.com, 4248320880", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "The price 79?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Total refund will 179. Is there anything else I may help with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1279": [{"speaker": "user", "text": "I have signed up for a premium subscription shopping service I wanted to check the status of my subscription I would like to keep the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: YLOXZS8LGK Order ID: 5960073039", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1280": [{"speaker": "user", "text": "Hello I need help accessing my account It seems I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--1281": [{"speaker": "user", "text": "hi, a subscription was added to my order that I didn't ask for", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1282": [{"speaker": "user", "text": "Hey, good afternoon! Can you help me figure out what the status is of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: nb373414 Email Address: nb373414@email.com Order ID: 8939799712", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It's hella wintery here in NY and I am in love with these Guess boots on your site!", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Totally! Thanks for your help. My existing refund is $100 And the boots I want are the Guess knee-high boots, they are $69.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1283": [{"speaker": "user", "text": "Could you tell me when the spring collection is going to come out?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1284": [{"speaker": "user", "text": "Hi, i want to check on shipping status because i never received my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Name: Joyce Wu | Account ID: SWXZHI7KZO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: joycewu0 | Email Address: joycewu0@email.com | Order ID: 7697035587", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1285": [{"speaker": "user", "text": "I was just wondering what the status of my premium subscription is. If it is due today I would like to pay it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: XAU8EWHMBU Order ID: 9894535578", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1286": [{"speaker": "user", "text": "Hi I was looking at making a purchase and was hoping you could help me with some more Information on the item please It's a Guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--1287": [{"speaker": "user", "text": "Hi. I'd like some more information on these Tommy Hilfiger boots you have.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1288": [{"speaker": "user", "text": "i want to check my order status but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "8946, 505-732-3254", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1289": [{"speaker": "user", "text": "Hello I got a promo code but it won\u2019t work", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1290": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to purchase some items online, but the website is running really slow today. Can you fix this issue?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1291": [{"speaker": "user", "text": "i'd like to make a return", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: nb042125@email.com  Username: nb042125 Order ID: 3910084682", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1292": [{"speaker": "user", "text": "I would like some info about a shirt I'm looking at.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1293": [{"speaker": "user", "text": "Hi. I wanted to return a shirt I ordered.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sa666236 sa666326@email.com 7934732017", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Opps... sa666326", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--1294": [{"speaker": "user", "text": "Hi, I recently noticed on my credit card statement that I was charged for an order that I never completed. I should not have been charged for this item.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "josephb7@email.com josephb7 Order ID is 1497451829", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1295": [{"speaker": "user", "text": "hi! I was calling because I was charged for an order I never placed. I never bought anything But I still got charged for a Micheal Kors jeans", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: chloezhang006 chloezhang006@email.com Order ID: 8264745958", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1296": [{"speaker": "user", "text": "Hey I wanted to buy these boots from Calvin Klein but they are way over priced.  I can buy them much cheaper everywhere else.  What give?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Order ID: 9029996363", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: DIXNYR52HX", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--1297": [{"speaker": "user", "text": "Yes i wanted to know when i can use the promo code", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1298": [{"speaker": "user", "text": "Hello! I am having an issue checking my order status. I cant seem to remember my user name I didnt see a link to reset it.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "58438, (622) 417-2815 Since we are on friendly terms, whats your name?", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1299": [{"speaker": "user", "text": "Hi. The website is running really slowly. What's up with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "joycew08 ok", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--1300": [{"speaker": "user", "text": "Hi! I had ordered a jacket but I received the wrong color. I would like to return it please", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: joycew54 joycew54@email.com Order ID: 6902180174", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4910 Woodshore St  San Mateo, WA 41752", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1301": [{"speaker": "user", "text": "Hello. I ordered a subscription but I don't see it on my account page.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "Norman Bouchard. I don't have the other info, sorry. My address is 3753 Lexington Ave  Jacksonville, NY 39627.", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1302": [{"speaker": "user", "text": "Hi! I seem to have forgotten my password. Can you help me with that?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "The username for my account is rd762622", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "The PIN is 959935", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1303": [{"speaker": "user", "text": "Hi, I need help with a charge on my account. I was charged twice for my subscription this month", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes. My account ID is 3Y17GNKQII and my order ID is 2330514368", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1304": [{"speaker": "user", "text": "Hi! I have an existing refund that I am expecting for $100 and I was hoping to add another item to the existing refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "The item I want to add is for $79", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix ap155380@email.com Order ID: 5259290960 Michael Kors boots for $79", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "amount"]}}, {"speaker": "system", "text": "Okay, it looks like we're all set.  Your refund should now be $179 in total", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1305": [{"speaker": "user", "text": "Hi My name is Joseph Banter. I'm a Gold member, and I just lost my job. I'm feeling really hopeless right now. I want to keep my subscription, but I need an extension. Can you help?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: CYG0LB6WDC Order ID: 0996848011", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1306": [{"speaker": "user", "text": "Good morning, the payment method on my order appears to be incorrect.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "8ZIYSDRLI8 7832201105", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1307": [{"speaker": "user", "text": "Yes i'm trying to buy something but can't seem to, because my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1308": [{"speaker": "user", "text": "Hey there. Well, I signed up for one of the premium subscriptions but I'm not too sure. What is the status of my current subscription? Are you there?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "yup, it's Sanya Afzal and it's NGPQB70YIR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1309": [{"speaker": "user", "text": "Hello, I would like to order something from Japan but I do not want to pay an astronmical fee for the shipping, I have had an account for while and am wondering if there are any discounts on shipping or perhaps free shipping for International orders?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "I would like to buy a pair of guess boots for my daughter in Japan", "domains": ["manage account"], "labels": {"slots": ["name"]}}], "ABCD--train--1310": [{"speaker": "user", "text": "Hello, I forgot the username on my account, can you help me find it?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "15818, (184) 228-6236,  josephbanter570@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--1311": [{"speaker": "user", "text": "I got an email that concerned me, so I just wanted to check the shipping address you have for my order. Is the shipping address you have 21 Main Street, Springfield, MO, 38939?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My Account ID is 3874917 and my Order ID is 1032780113", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is sanyaafzal414 and my email is sanyaafzal414@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1312": [{"speaker": "user", "text": "I would like to continue my subscription for the discounts please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Albert Sanders and OOLWMAYVAN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure 3731984641", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1313": [{"speaker": "user", "text": "I received a promo code just two days ago, and when I try to use it, it's already telling me that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1314": [{"speaker": "user", "text": "I wanted to see if I could get more information about a pair of tommy hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1315": [{"speaker": "user", "text": "Hello. I have an issue with my credit card. I know it's a good card, but you keep rejecting it when I try to make a purchase Can you help me fix this?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1316": [{"speaker": "user", "text": "Hi I forgot my username and can't access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(230) 535-0868 08717", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--1317": [{"speaker": "user", "text": "Hi, I'm locked out of my account. I lost my phone so I can't authenticate.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "David Williams dwilliams463@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1318": [{"speaker": "user", "text": "I am planning on cancelling my subscription can you tell me the steps i need to take", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1319": [{"speaker": "user", "text": "hi, i would like to know more about a product.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Product: jeans | Brand: Guess |Amount: $84 I would like to know if there is a deisgn with ripped holes in them", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1320": [{"speaker": "user", "text": "Hi I bought this Guess shirt which was an awesome buy. However, what I thought was an awesome deal ended up being closer to a rip off, as my local Target has something cheaper", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix accound # SWXO8PQXHT account #, sorry", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID 5865909589 Okay great", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--1321": [{"speaker": "user", "text": "Hello. I have a big issue with my promo code. I really, really want the discount! I never see deals like this But when I tried to use the code, I couldn't It said \"invalid\" Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1322": [{"speaker": "user", "text": "Promo code is Invalid.tryinf to use it", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1323": [{"speaker": "user", "text": "Hi there - there's a pair of boots I'm thinking about ordering but I wanted to get some more information first", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1324": [{"speaker": "user", "text": "Hi, my name's Joseph Banter, gold member I made an order, but I think the payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "TAK4DK6DZL 8811553464", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1325": [{"speaker": "user", "text": "I am looking at the Michael Kors jacket on your website and it's priced at $59.  Other sites are selling it for $39.  Do you guys price match?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: 1HCCPREB10 Order ID: 4024403353", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1326": [{"speaker": "user", "text": "Hello, can you tell me more details about the Calvin Klein T-shirt? What percentage of the shirt is cotton?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1327": [{"speaker": "user", "text": "I want to know how long premium membership last once I get it Because I'm thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1328": [{"speaker": "user", "text": "I trying to purchase an item but it won't let me. My card keeps getting rejected. Trying to figure out why", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1329": [{"speaker": "user", "text": "Hi! I had signed up for the premium subscription shopping service I would like to request an extension to pay as I need some more time to get the money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: JU3GED30O1 Order ID: 6639315667", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(841) 035-0049", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1330": [{"speaker": "user", "text": "How do I get membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1331": [{"speaker": "user", "text": "Hi, I was wondering what your return policy was.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1332": [{"speaker": "user", "text": "Hello, I can't log into my account because I lost my phone in my driveway.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1333": [{"speaker": "user", "text": "I forgot my password I can't access my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "David Williams Username: davidw69", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1334": [{"speaker": "user", "text": "yes i would like to remove the second item on my order because my spouse decided that they no longer wanted it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "since i haven't recieved it, then it most haven't shipped yet and therefore i would just like to take the item off my order before it does ship Account ID: 0RWERB62NM, Order ID: 3699462967", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1335": [{"speaker": "user", "text": "Hi, the cost of shipping on my order was way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sanyaafzal583 is my username sanyaafzal583@email.com Order ID: 3654789992", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1336": [{"speaker": "user", "text": "I am thinking about buying some face masks and I have a promo code do you know when this promo code can be used?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1337": [{"speaker": "user", "text": "I placed an order and there is an additional fee on there that I can't figure out what it is", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: QJMA3TYBM4 Order ID: 6275241744", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1338": [{"speaker": "user", "text": "My credit keeps getting declined", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1339": [{"speaker": "user", "text": "Hi, this is Norman Bouchard, I'm a Gold member, and I just wanted to ask a quick question about an item", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I'm looking at the $49 Guess shirt it's a little hard to tell from the photo.  Do you know how long the sleeves are?", "domains": ["single item query"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "system", "text": "Excellent! The sleeve length on the medium size $49 Guess shirt is 34 inches. Is there anything more I may assist you with today?", "domains": ["single item query"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--1340": [{"speaker": "user", "text": "I  keep trying to buy this shirt, but my credit card keeps getting rejected. Can you help me with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Finally. 5555 1234 6789 1124 I'm buying a Tommy Hilfiger shirt for $99", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--1341": [{"speaker": "user", "text": "I have this weird charge on my credit card even though I never purchased anything. Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 7804068096", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Joyce Wu Jw882779@email.com jw882779", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--1342": [{"speaker": "user", "text": "Yes i would like to check the status on my order. I just noticed that my delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Rodriguez Domingo and my Account ID: TQ4P5YCVW6", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1343": [{"speaker": "user", "text": "HI! I can not access my account because I lost my phone and can not use the two factor thingy", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "ok what do you need jb663087@email.com that is my email to send the link my name is Joseph Banter", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "No my username is jb663087", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1344": [{"speaker": "user", "text": "Hi! I am really interested in a premium membership with you guys but I was wondering what the benefits are.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1345": [{"speaker": "user", "text": "Hi, I'd like to check in on my account and what types of shipping I can get please", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1346": [{"speaker": "user", "text": "I have a question about some jeans I am interested in.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1347": [{"speaker": "user", "text": "Sanya Afzal I need to see about cancelling an order I just placed.  This shipping is just to high.  I would like to cancel it and get it refunded back to my account please.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: FDBDQVAV39 Order ID: 7038122945", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sanyaafzal965@email.com username: sanyaafzal965 sorry fat fingers :)", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Umm I ordered a $59 jacket, a $64 pair of jeans plus an $84 guess shirt.  :) Plus taxes and shipping.  Should be much more than $8", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--1348": [{"speaker": "user", "text": "I want to buy something but my cart isn't updating! What is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1349": [{"speaker": "user", "text": "Hello james, i recently lost my phone and need to figure out how i can fix my account since i can not use my 2fa", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1350": [{"speaker": "user", "text": "I'd like to get my order as soon as possible, and I was wondering if I could upgrade to overnight delivery.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My account ID is 9JZ3AUSNAL and my Order ID is 0817397052", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1351": [{"speaker": "user", "text": "I have a question about my account I'm supposed to be enrolled in your premium subscription service but when I checked my last statement there seems to be some missing credit that's about $40. Can you help me with that?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1352": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1353": [{"speaker": "user", "text": "I wanna check my account but cannot get in I forgot password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "25052 and no email", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(934) 909-8283", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--1354": [{"speaker": "user", "text": "Hey, I want to view my shopping history, but I can't", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure, my phone number is (809) 760-0332 and my zip code is 71782", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--1355": [{"speaker": "user", "text": "I requested a refund recently, and I want to check the status of it.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: normanbouchard232 Email Address: normanbouchard232@email.com Order ID: 5011145875", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1356": [{"speaker": "user", "text": "I would like an extension", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--1357": [{"speaker": "user", "text": "Hi, I wanted to check on the status of my order I lost my phone so I can't access my account at the moment. I'm trying to get a new phone but it's been a mess trying to get anything done with the coronavirus", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1358": [{"speaker": "user", "text": "My name is Albert Sanders and I received a mail concerning my shipping address I  just want to make sure its right", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: JMYH1XAYYM Order ID: 8385135349 let me know if you need more info", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: alberts4 Email Address: alberts4@email.com Order ID: 8385135349", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 9798 Circle Drive  La Fayette, CA 36335 just to make sure is that  the one displayed in the sistem?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1359": [{"speaker": "user", "text": "Hey, how long do I have to use the promo code?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1360": [{"speaker": "user", "text": "I'm checking on the status of my silver subscrioption I want to make sure I keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "David Williams, ZIGSSVDMSZ, and 7871569535", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1361": [{"speaker": "user", "text": "Hi. My wife says that we need to check the status of our account.  She thinks we are missing about $40 worth of credits", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1362": [{"speaker": "user", "text": "Good morning! I am interested in buying a couple things for my boyfriend, but I'm not sure if the items will fit or he will like them (he's very picky!), so I was wondering what your return policy is.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1363": [{"speaker": "user", "text": "i am having trouble with my cart.  It does not want to update when I put things in it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1364": [{"speaker": "user", "text": "I want to check my account but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "90499,   (351) 639-8184", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1365": [{"speaker": "user", "text": "Hi. I was wondering why every time I search for something it shows up as 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Joyce Wu joycew24@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "for $49 sure its 601112341234 exp 09/24", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--1366": [{"speaker": "user", "text": "I need to return this shirt. My husband lied about the size he is, and it doesn't fit.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username is jw910781 and order ID is1628887514 My email isjw910781@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "8797 Primrose Ave  Brighton, TX 76539", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1367": [{"speaker": "user", "text": "I want to know if a jacket is warm enough to wear in windy conditions", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "it is a tommy hilfiger jacket that costs 69 what is the temperature range for this jacket", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1368": [{"speaker": "user", "text": "I am interested in Michael Kohrs jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1369": [{"speaker": "user", "text": "yes, i was trying to place an order but can't because my cart is not updating when i add my order to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1370": [{"speaker": "user", "text": "Wow. I am so frustrated. I got this promo code five days ago. I am trying to use it, but it says it is invalid. I hope you can help.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1371": [{"speaker": "user", "text": "Hello... I just looked at my account and realized that my address is wrong. It should be 9217 Kennedy St and not 9218 Kennedy St Can you help me fix it?", "domains": ["manage account"], "labels": {"slots": ["street address"], "intents": ["manage change address"]}}, {"speaker": "system", "text": "Okay, I've pulled up your account. Just to verify:  the correct address is 9217 Kennedy St., correct?", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "my zipcode is 2297 Username: sanyaa30 Email Address: sanyaa30@email.com wow.. that is more than 3", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}, {"speaker": "system", "text": "Is 2297 correct for your zip code?", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "phone: (267) 345-6789 yes", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--1372": [{"speaker": "user", "text": "Good afternoon! I was hoping you could assist me with something. My name on my account is spelled incorrectly, so I was hoping to modify that with you today", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My zip code is:  85337. My username is: rd546703. And my email address is: rd546703@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--1373": [{"speaker": "user", "text": "hi, i believe i got charged twice for my subscription bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang 0ULR1GTAWP Order ID: 6438613956", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1374": [{"speaker": "user", "text": "Hi! Can you please confirm the shipping date for my order?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: OCLM8OTDY0 Order ID: 0668162988", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1375": [{"speaker": "user", "text": "Hi i was checking to see the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--1376": [{"speaker": "user", "text": "It seems that my subscription was removed from my account, and I don't understand why. I want to keep that", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1377": [{"speaker": "user", "text": "Hi I want to return the item below because it is the wrong color. It is a GUESS Shirt.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Username: normanb5 Email Address: normanb5@email.com Order ID: 8006057669", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1378": [{"speaker": "user", "text": "Hi I am interested in your boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1379": [{"speaker": "user", "text": "Hi! I was trying to log into my account but I seem to have forgotten my username I was hoping you could help", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(352) 365-0048 21746", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--1380": [{"speaker": "user", "text": "Yes i really upset at the moment", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ok My Username: josephbanter467, my Email Address: josephbanter467@email.com and order id  Order ID: 6682719417", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1381": [{"speaker": "user", "text": "HI, i have a promo code im trying to use but it is declared invalid and i got it 5 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1382": [{"speaker": "user", "text": "I'd like to learn a little more about a item I have a question", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1383": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but the item seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1384": [{"speaker": "user", "text": "Hello My name is Joseph Banter", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1385": [{"speaker": "user", "text": "hi, my credit card keeps being rejected and I don't have any idea why", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1386": [{"speaker": "user", "text": "Hi, I needed to check on the status of an order I made recently but I haven't been able to get into my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--1387": [{"speaker": "user", "text": "Hi, I have the current subscription package but am not sure when my period expires", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "1605696306 SXK2ALVCDR", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1388": [{"speaker": "user", "text": "Hi I bought a shirt as a gift but it turned out it was the wrong size. How can I exchange it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "ok its Joseph Banter email is josephb6@email.com user name is josephb6 order ID is 8950055868 it's the Guess shirt", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id", "name"]}}, {"speaker": "user", "text": "ok its 6356 2nd Ave  Brighton, CA 93627", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1389": [{"speaker": "user", "text": "Hey I want to check my order but I lost my phone and can't access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1390": [{"speaker": "user", "text": "My spouse told me that my account is showing a premium subscription, but I never ordered a premium subscription.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1391": [{"speaker": "user", "text": "I'm looking for footwear. Boots in particular. I'm looking at the boots from Michael Kors.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1392": [{"speaker": "user", "text": "so i'm looking at these jeans yesterday they're 79$ had a night to think about it look at them today and they're 99$?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "neat I'm jbanter5 MTQH7Z4Z6K", "domains": ["purchase dispute"], "labels": {"slots": ["username", "account id"]}}], "ABCD--train--1393": [{"speaker": "user", "text": "Hello, There is a extra fee on my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account Id is GBMJRGQOZE and my order id is 0306524895", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1394": [{"speaker": "user", "text": "Hi there the name on my account is wrong can someone change it?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "oh sure 5919 lincoln ave", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "I bought some jeans for 84 dont know my order id Im a silver member too", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--1395": [{"speaker": "user", "text": "im trying to buy something but my. credit card keeps getting an error message when I type the information in", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1396": [{"speaker": "user", "text": "Hi I want to check my shipping status because I never got my package It's been 9 days now", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "yes Username: sanyaa13 sanyaa13@email.com Order ID: 4996136775", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 9561 1st Ave  Newark, TX 32848", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1397": [{"speaker": "user", "text": "Hi I cannot seem to log in and I wanted to check status of my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I am not sure which I used, I do have a PIN tho 732317", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1398": [{"speaker": "user", "text": "I am not at all happy. A pair of Calvin Klein boots are out of stock. Can you tell me when you will have them available?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1399": [{"speaker": "user", "text": "Hi! I received my jacket today but apparently there is a yellow stain on the chest. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 3667768821 and my acc ID is 3456789", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "rodriguezd504@email.com and my username is rodriguezd504", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "It is 3059 Lexington Ave  Brighton, TX 51018", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1400": [{"speaker": "user", "text": "Hey there. I think my shipping cost was way too high and i need to check on my order status.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "yes, it's Joseph Banter, my email is jb357010@email.com and my order ID is 1820302146 Is there anyway to get that shipping refunded? I'm a loyal customer and I think i deserve it.", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "I have a silver membership level and my user name is jb357010", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--1401": [{"speaker": "user", "text": "Hi I'm thinking about buying some boots and I'm wondering how long they take to break in Albert", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1402": [{"speaker": "user", "text": "Hi there, I'd like to upgrade to overnight delivery if possible because this is a birthday present I'd like to get a little more quickly if I can, to someone else.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sure!  My name is David Williams.  My account ID is FZ06ZOJYBT and my order ID is 8753821183", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1403": [{"speaker": "user", "text": "Hi! I was charged for an order I never purchased", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "0138422200 It was on my billing statement", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--1404": [{"speaker": "user", "text": "i am looking for a particular style of jeans do you carry the kind that have rippped holes in them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1405": [{"speaker": "user", "text": "Hi! I need to make a return. The item is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "crystalminh025 crystalminh025@email.com Order ID: 8886901068", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7024 Primrose Ave  Jacksonville, NY 93182", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1406": [{"speaker": "user", "text": "I want to see why the subscription was added to my account.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1407": [{"speaker": "user", "text": "Hi, I have a problem with my payment", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: LTYNRF7GUY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8391616936", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1408": [{"speaker": "user", "text": "Hello my name is Rodriguez Domingo and I would like a refund for a Tommy shirt", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "yeah sure thing Email Address: rdomingo825@email.com Username: rdomingo825 Order ID: 2653106304", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Thanks a lot for the assistance Account ID: NCFVHARDAI", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "its $59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1409": [{"speaker": "user", "text": "Hi, I'm trying to buy a pair of boots but everytime I try to check out i get an invalid credit card error. Do you think you could help me with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1410": [{"speaker": "user", "text": "I\u2019m really upset and disappointed that I can\u2019t get this one item Tommy jacket David Williams", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1411": [{"speaker": "user", "text": "Yes I wanted to see if I could move my shipping out till next week to avoid the shipping fee.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: NGQH9GKZGI Order ID: 6295582245", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1412": [{"speaker": "user", "text": "I would like to move my shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang, Account ID: KRQMSNNDHH", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8293978178", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1413": [{"speaker": "user", "text": "HI! I would like to know about your different membership levels.  I need to buy somethings", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1414": [{"speaker": "user", "text": "Hi I want to add an item I forgot to my shopping cart, Woudl it be possible to do that even if it's listed as \"Out for delivery\" on my status?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: 1WCHKFCMTA Name: Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I have a guest membership and the Order ID is 4841496349 Email is Jay89@mturk.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1415": [{"speaker": "user", "text": "yes i'm trying to view my shopping history online but can'r access my account because i lost my phone with two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "ChloeZhang345@gmail.com 186501", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1416": [{"speaker": "user", "text": "Hi, I want to check on my shipping status.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter 8947023652", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jb402404 jb402404@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1417": [{"speaker": "user", "text": "i am not sure my refund has been processed so i want to check on that.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "David Williams  davidwilliams432  davidwilliams432@email.com  1281821907", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1418": [{"speaker": "user", "text": "I just tracked my package and the delivery time seems wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "yea account ID is QSZQGIFWAF order id 5272356219 the tracking info says it will be delivered in the morning but I won't be home and when I was placing my order, I specifically chose evening delivery", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "yes zip is 51638 phone number (353) 849-9272", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1419": [{"speaker": "user", "text": "i am having problems getting the items i want  you always seem to be out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1420": [{"speaker": "user", "text": "I just want to check on my order because my statement show that I paid with credit card but I didn't think that was the method I had chosen. I just want to make sure the order is good.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "David Williams VMUEOE6QJB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1421": [{"speaker": "user", "text": "Hi, I want to pay my subscription fee today", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Yes my name is Joseph Banter My order ID is 4900231374", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1422": [{"speaker": "user", "text": "Hi I ant to buy something, but you can't because your credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1423": [{"speaker": "user", "text": "Hi, I had a question for you.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1424": [{"speaker": "user", "text": "hi, i just wanted to check on my order status. the delivery time isn't right, and i need to make a change to it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh, Account ID: KF6QBGXGLG, Order ID: 4602556933", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1425": [{"speaker": "user", "text": "hi i am trying to buy something from your site but, it keeps rejecting my credit card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1426": [{"speaker": "user", "text": "Hello, could you let me know if these calvin_klein jeans tend to shrink after washing", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--1427": [{"speaker": "user", "text": "I have an issue with my account I lost the piece of paper where I have all my passwords written down Now I can't remember my password. I am unable to check my shopping history Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(645) 213-8920 nb844511@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--1428": [{"speaker": "user", "text": "Hello, I want to check my order status but I cannot access my account due to losing the phone I need for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1429": [{"speaker": "user", "text": "Hi.  My name is David Williams.  My Order ID is 5783929258.  I would like a refund for these Calvin Klein boots for $54.  The wrong size was shipped to me!", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "My username is davidw85.  My email is davidw82@email.com.", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "2353 2nd Ave, Jacksonville, WA 80627", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1430": [{"speaker": "user", "text": "Hi, I want to know more about an item", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "the guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--1431": [{"speaker": "user", "text": "I am trying to order a jacket but the site is stating that it is out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1432": [{"speaker": "user", "text": "Could you tell me how often these jeans need to be washed", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1433": [{"speaker": "user", "text": "Hi....I was wondering if you could check on the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1434": [{"speaker": "user", "text": "Hi! I can not access my account.  I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "ok 88427  (000) 418-4766", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1435": [{"speaker": "user", "text": "Hi. I wanted to see what the shipping status is of my order because I have not yet received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 3734677526 Username: czhang12 Email Address: czhang12@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--1436": [{"speaker": "user", "text": "the website is SOOO Slow i cant even use it and i just want to purchase things", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1437": [{"speaker": "user", "text": "my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1438": [{"speaker": "user", "text": "I would like to know what would happen if i cancel subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1439": [{"speaker": "user", "text": "Yes, I think my delivery time is wrong and I need to change it.  Can I do that at this point?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "L5WB2SZBRR 5652756822", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1440": [{"speaker": "user", "text": "Hi I want to know how i can get premium membership because i want to buy some stuffs", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1441": [{"speaker": "user", "text": "hi i would like to return an item because it is the wrong size please", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "ap349300 is my user name and my email is ap349300@email.com 0531654917 id the order id", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it is 8380 Lincoln Ave Raleigh, MI 4389", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1442": [{"speaker": "user", "text": "I was checking my account and I believe that I have some missing credits that came from a subscription refund.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "My username is N. Bouchard and my email address is Norman.Bouchard1@gmail.com. My order ID is 789654 and it is for Guess Boots that cost $74.", "domains": ["manage account"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--1443": [{"speaker": "user", "text": "I need to return something.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "39264  jbanter0@email.com", "domains": ["product defect"], "labels": {"slots": ["zip code", "email"]}}, {"speaker": "user", "text": "Order ID: 1108180427", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "6898 Lexington Ave  Raleigh, NY 39264", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1444": [{"speaker": "user", "text": "Hello, I have a full cart right now. But wondering if I qualify for free shipping.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1445": [{"speaker": "user", "text": "I am trying to buy a shirt but whenever I add it, my cart doesn't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1446": [{"speaker": "user", "text": "Hi there, I was hoping you could assist me. I made a purchase recently and had the address for the item to be shipped to noted as 3233 Lincoln Ave  Brighton, CA 76500. However, I recently broke up with my boyfriend and no longer live at that residenc", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"], "intents": ["manage"]}}, {"speaker": "user", "text": "Not a problem. My user name is cz822360, my email address is cz822360@email.com and my order ID is 2080569794", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1447": [{"speaker": "user", "text": "I want to make purchases but I was late on my gold level subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1448": [{"speaker": "user", "text": "Good afternoon! I am thinking about buying a MK jeans but my credit card keeps getting rejected. I am not sure why... it is still good and I only have 1 card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Ok. That would be great It is a MK jeans. the price is $49", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--1449": [{"speaker": "user", "text": "Hi, I would like to know more information about a Calvin Klein jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1450": [{"speaker": "user", "text": "Hi, I want to check on the price of shipping Is it included in the cost because the email says otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: AS1INXQBY8 Name is Alessandro", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Last name is Phoenix order ID is 3847653645", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ap461982@email.com ap461982", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--1451": [{"speaker": "user", "text": "what are the benefits of a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1452": [{"speaker": "user", "text": "How do I remove grass stains from my jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Yes!  Tommy Hilfiger $89 jeans!", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1453": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I am a silver member, but it seems to be removed from my account? Can you look into this?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1454": [{"speaker": "user", "text": "Hi. I want to reschedule my delivery time I want to move the shipping to next week delivery", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Acct ID : ECFRN8PAGD Order ID: 2248858770", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1455": [{"speaker": "user", "text": "I need to check the status of my order but I forgot my username  :(", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "96836 6815321375", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1456": [{"speaker": "user", "text": "something seems funky with your website - searching gives me exacty 0 results!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1457": [{"speaker": "user", "text": "Yes.    There is a fee I wasn't expecting for my order.   I'm on a budget so I want to make sure it is correct.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Not sure if first character is an 0 or and O, but I think it is 0329256339.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes.   It is PT8VCVDWUO", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1458": [{"speaker": "user", "text": "Can you please see if I have any oustanding balance on my subscription?  I would like to pay it, if possible.  Thanks.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 4WIKUZDSQO Order ID: 1695607345", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1459": [{"speaker": "user", "text": "Hello So I got a promo code 2 days ago but I can't use it. The website keeps telling me it is invalid. I want to buy something with this code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1460": [{"speaker": "user", "text": "Hi, I am checking on my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--1461": [{"speaker": "user", "text": "will you check on my package? I haven't received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "rodriguezdomingo992 rodriguezdomingo992@email.com 9993718611", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1907 Woodshore St  San Mateo, CA 35802", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1462": [{"speaker": "user", "text": "I returned an item and payment has not been reversed yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: alessandrop224", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--1463": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I have a question about these Guess boots for $59.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--train--1464": [{"speaker": "user", "text": "Hi there, yes there is! I wanted to view my shopping history online, but I have completely forgotten the username for my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Not a problem. My Zip code is 33986, and the phone number on the account should be (870) 650-1147. I'm not sure which email address though I connected to this account", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1465": [{"speaker": "user", "text": "I ordered some things and got a confirmation email. However, the shipping date is different than what I thought it was going to be. Can you look into this?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: QRMJTX9QLK Order ID: 0759024256", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1466": [{"speaker": "user", "text": "I want to know more about a product I may buy it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Product: jacket  Brand: Michael_Kors  Amount: $54", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1467": [{"speaker": "user", "text": "Hi! I needed some information on the product I wanted to purchase It seems that the products is out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1468": [{"speaker": "user", "text": "I wanted to check on the status of my order.  I've been waiting for it for 9 days and it's not here yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 8549156392 rodriguezdomingo058@email.com Username: rodriguezdomingo058", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Sweet.  Thank you 4965 Circle Dr, San Mateo WA 89578", "domains": ["shipping issue"], "labels": {"slots": ["amount", "zip code"]}}], "ABCD--train--1469": [{"speaker": "user", "text": "I am a bit upset because there is an item for boots that is way over the price your competitor lists it.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: CZ3IMHIPBV Order ID: 1052522670", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1470": [{"speaker": "user", "text": "would like to check the shipping status because i never received my package. been waiting for 9 days. can you resend my order?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Norman Bouchard. WMKOOKISDS", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "normanbouchard190. normanbouchard190@email.com 6456216002", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2661 primrose ave la fayette ca 66438", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1471": [{"speaker": "user", "text": "My name is Rodriguez Domingo. I just got a weird email saying that you guys removed my subscription from my account. But I want to keep it!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1472": [{"speaker": "user", "text": "I am interested in the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I want to refund another item, the pair of Guess boots", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "My username is jwu70257 My email is jwu72057@email.com And my order id is 9618675623", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Okay I see, the purchase price is $54 Is that okay?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I had a refund in progress already, which was $100 So I should get a $154 refund in total", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Thanks so much, I've updated your refund amount to be $154 Is there anything else I can help with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1473": [{"speaker": "user", "text": "I am trying to order the Calvin Klein shirt and it's showing out of stock.  Do you know when it will be restocked", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1474": [{"speaker": "user", "text": "HI!I would like to return an item please. I received the wrong size unfortunately", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 2794073597 czhang45@email.com Username: czhang45", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "4501 Brushwick Dr  San Mateo, TX 98181", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1475": [{"speaker": "user", "text": "Hi! I am new to your company and I am interested in your product. But can you tell me about the retun policy? return", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1476": [{"speaker": "user", "text": "Hello, I am trying to add a jacket to my order but everytime I try to do that my cart will not update, it does not show that I added the item, can you check on that?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1477": [{"speaker": "user", "text": "Howdy! I would like to purchase some items however I cannot add them to my shopping cart. For some reason it is not updating....", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1478": [{"speaker": "user", "text": "Hi I'd like to upgrade to overnight shipping because I need my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: ENVN0AIRCE Order ID: 1143088788", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1479": [{"speaker": "user", "text": "Hi, I want to know how to remove a paint stain from these Tommy Hilfiger boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1480": [{"speaker": "user", "text": "I want to cancel second item from my order because I picked the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "account id is YEDECLUMKL, order is 0313221847", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "94 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The item was removed from your order and a refund of $94 was made.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1481": [{"speaker": "user", "text": "Do you guys have size 9 boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1482": [{"speaker": "user", "text": "I would like to change the shipping address to have my order shipped directly to the person who I'm purchasing for.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "joycew10 is the username. Email address is joycew10@email.com. Order ID is 1887287603", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1578 Eastmoor Drive San Mateo, MI 80086", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1483": [{"speaker": "user", "text": "Hello I would like to check the status of my account because I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1484": [{"speaker": "user", "text": "Hi, I have a premium subscription there, but having lost my job due to the pandemic, I'm not going to be able to pay the bill this month is there some way that I can get an extension, I've been a Silver member there for months now", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "David Williams 17ZHAYY6ND and the order id is 6609753295", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(666) 967-5762", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--1485": [{"speaker": "user", "text": "yes i just receive an email  and i believe i missing $40 worth of credits", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1486": [{"speaker": "user", "text": "Hi, I'm trying to access my account, but I seem to have forgotten my password my username is cz171689", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}], "ABCD--train--1487": [{"speaker": "user", "text": "I would like to know more about the refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1488": [{"speaker": "user", "text": "Hi, i want to check a shipping cost.  It's too high right now.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: albertsanders890 Email Address: albertsanders890@email.com Order ID: 8882028229", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1489": [{"speaker": "user", "text": "Search is loading forever on your website. I can't search my proffered product.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1490": [{"speaker": "user", "text": "Hi I am calling in to complain because many items always seem to be out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1491": [{"speaker": "user", "text": "Hi, I wanted to get information on my account because I can't find the two-factor authentication phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "pin is 647088 ok", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1492": [{"speaker": "user", "text": "Yes i would like to confrim my shipping address because i just got a email stating a different one. I would like to know do you guys have my correct address on file?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: is VSJRD7WDGL and order id is  3620711169", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sanyaafzal252@gmail.com and username is sanyaafzal252", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok 8825 Lincoln Ave  Raleigh, MI 70603 this is my address", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1493": [{"speaker": "user", "text": "Can I take an item off my order?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: UPGR7TQR3K Order ID: 4759863430", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1494": [{"speaker": "user", "text": "HI, I received two charges for my subscription and would like one reversed please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: U1YXC3JXPJ Order ID: 2002299503", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "You're all set! A $99 refund has been credited back to your account.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--1495": [{"speaker": "user", "text": "I would like to return the item i just purchased as it is the incorrect size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop878 alessandrop878@email.com 8321924157", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7455 Kennedy St  Baltimore, WA 96409", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1496": [{"speaker": "user", "text": "I really hope someone can help me Every time I search on this site, everything is always out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "I was hoping for the $54 Michael Kors boots, but if I see one more thing sold out, I'm just going to take my chances at Goodwill!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1497": [{"speaker": "user", "text": "Hi so sorry to bother you. I was wondering how much extra it would cost me to have my name stitched to an item?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1498": [{"speaker": "user", "text": "I had a question about the Guess boots. I needed to know how to remove a paint stain from them.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--1499": [{"speaker": "user", "text": "Items are ALWAYS out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1500": [{"speaker": "user", "text": "Hi...I would like to add a credit card to my account and take off paypal which is there right now. Is it possible?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Chloe Zhang but I can't seem to find my account id. Would other info be of use to you like my username? cz190980", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "622-634-2726 the pin is 266199", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1501": [{"speaker": "user", "text": "I bought the wrong size item, can I return it My name is Alessandro PHoenix Alessandro Phoenix", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: aphoenix538@email.com  Username: aphoenix538 Order ID: 5934768145", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "1107 2nd Ave  San Lima, CA 21513", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1502": [{"speaker": "user", "text": "I need to return something", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "davidwilliams888@email.com  Username: davidwilliams888Order ID: 2934788828", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "0645 Primrose Ave  Jacksonville, CA 7154", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1503": [{"speaker": "user", "text": "So I'd like to shop with you but this bit about cancelling my subscription had me hesitating hello", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1504": [{"speaker": "user", "text": "hi, i was trying to use a promo code but it says it is invalid when i know it isn't", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1505": [{"speaker": "user", "text": "I want to check a shipping issue Because the shipping cost was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Chloe Zhang cz262653@email.com Order ID: 1551016870", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--1506": [{"speaker": "user", "text": "Hi. I checked my order and I see there extra fee? Can u explain why", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "9178312729 5CXY2VYGGH", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1507": [{"speaker": "user", "text": "Hi I'd like to know how much it'd cost to have my name stitched on one of the items I'm thinking of buying.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1508": [{"speaker": "user", "text": "I wanted to know the state of my refund Because I want to any another refund to my existing one", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "It's $100 refund + jeans I bought for $69 that I want a refund on", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "rodriguezdomingo724 rodriguezdomingo724@email.com 4683810016", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Ok, it's done your new refund total is 169 Anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1509": [{"speaker": "user", "text": "What do I need to do to get a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1510": [{"speaker": "user", "text": "Hi, I am looking for information on your refund policy. I might need to return some things.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1511": [{"speaker": "user", "text": "Hi, I need help some help Could you assist me quickly?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1512": [{"speaker": "user", "text": "Hi I'd like to return an item that came to be with a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "davidw53, davidw53@email.com, 9441443847", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1513": [{"speaker": "user", "text": "Hi! Have a question about the Calvin Klein shirt on your site Can you tell me if that comes in a size medium? I want to buy it, but I need to know that you have my size I am sorry. I misspoke", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1514": [{"speaker": "user", "text": "Hi there I have an issue with my order", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "I'm so silly I ordered the wrong size and I need to return my order It's a $59 guess jacket I don't know why I ordered an XL", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "user", "text": "Okay ap875417 ap875417@email.com 5626031630", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6315 Lexington Ave  Baltimore, NY 50905", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1515": [{"speaker": "user", "text": "I am fine. I need to return an item I bought because it is the wrong size Am I able to return it if it is still in the package?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Great! My name is Joseph Banter; my username is josephb9; my email is josephb9@email.com; and my order ID is 8034546486", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Absolutely, my physical address is 6580 Lexington Ave, Baltimore, MI 5916", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1516": [{"speaker": "user", "text": "My name is Alessandro Phoenix I'd like to know more about a tommy jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1517": [{"speaker": "user", "text": "I'm just curious about all the membership levels available because I need to by something.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1518": [{"speaker": "user", "text": "hello i really like this shirt are the buttons black or bronw", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1519": [{"speaker": "user", "text": "I would like to check on my subscription status and see if it's up to date or if i need to pay it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: PRSEH4CALC Order ID: 6854977507", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1520": [{"speaker": "user", "text": "Hello! My name is Chloe Zhang.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sa109028 5874890740", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--1521": [{"speaker": "user", "text": "Do you guys have size 9 boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1522": [{"speaker": "user", "text": "I would like to have an item returned", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: davidwilliams478 davidwilliams478@email.com Order ID: 6948006203", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4608 Woodshore St  La Fayette, NY 64817", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1523": [{"speaker": "user", "text": "I would like to change my shipping address can you help me with that?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joseph Banter XVGHM6TYNB", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jbanter5@email.com 6997105518", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "7656 Kennedy St  Newark, WA 29837 Thank you I appreciate your hel help", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1524": [{"speaker": "user", "text": "yes i would like to check the status of my order because it seems that there's been an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Alessandro Phoenix and account id is  BAXKDQZCYA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1525": [{"speaker": "user", "text": "Hello, I would like to put in a complaint because there are serveal items that have been out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1526": [{"speaker": "user", "text": "I am checking on the status of my order Order ID 5295456560", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "David Williams Account ID XXLTQ91IOB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1527": [{"speaker": "user", "text": "Whenever I try to search for anything it just gets stuck and I just see the spinning wheel.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1528": [{"speaker": "user", "text": "My cart is not updating when I add items?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1529": [{"speaker": "user", "text": "I'm having an issue related to shipping, the price for it just seems really high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "davidwilliams617 davidwilliams617@email.com 0902260100", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1530": [{"speaker": "user", "text": "Hi I was wondering what the price is of overnight shipping? I need to buy some clothes ASAP", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1531": [{"speaker": "user", "text": "I recently made an order but i need to change my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "1816 Woodshore St  La Fayette, TX 97950", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(736) 363-0636 i do not know my pin", "domains": ["shipping issue"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "chloez37 chloez37@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Acc ID: THTBTSQLJT Order Id would be 9184078595", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "1900 Woodshore St  La Fayette, TX 97950 just down the street from my old address", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1532": [{"speaker": "user", "text": "I want to add an item to my existing order, I forgot to add it earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Order ID: 3783720205 Account ID: EUIKJCB3NA", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1533": [{"speaker": "user", "text": "Hi! I have been trying to shop but every time I search for an item, there are no results being returned I do not understand what is happening and it is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1534": [{"speaker": "user", "text": "I'm thinking about buying a Guess jacket, but I was hoping to find out if it shrinks when washed.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1535": [{"speaker": "user", "text": "Hi, I seem to of misplaced my password can you help me", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "That i do!  It\u2019s albertsanders582", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "I\u2019m tryin to buy my daughter a new coat :) i have my pin. 80534", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1536": [{"speaker": "user", "text": "hi there, i want to pay my subscription fee so i can keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sure, my account id is LH7T6KRUHZ my order id is 5232526775", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1537": [{"speaker": "user", "text": "Hi i need to change my shipping details i wont be there", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "2508477909 order id chloez54 chloez54@email.com Can you cancel?", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--1538": [{"speaker": "user", "text": "A little confused My wife told me that my subscription has been removed from my account. Can you check that, and if it has, can you put it back because I still want it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1539": [{"speaker": "user", "text": "Hi. I would like to know the shipping status of my order because I haven't received my pacakge.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "nb987932, nb987932@email.com, 6403728262", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1540": [{"speaker": "user", "text": "Hello my name is Joyce Wu and I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1541": [{"speaker": "user", "text": "HI! i am trying to buy something but every time i try to add it to my cart, it won't work . are you there?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1542": [{"speaker": "user", "text": "I want to confirm whether my package is in transit", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Order ID: 8384473430 Account ID: TRLG9XZIBX", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1543": [{"speaker": "user", "text": "Hi! I am Albert Sanders", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "CLHEV6NKDH 6251610512", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1544": [{"speaker": "user", "text": "Hi there I got a situation here I lost my phone Now I can't access my acc", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "email is josephb4@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1545": [{"speaker": "user", "text": "An item i am lookin is out of stock but i would like to get it delievered whenever it is in stock again delivered", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Product: Shirt  Brand: Guess  Amount: $94", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1546": [{"speaker": "user", "text": "you guys have altered the shipping price on me to the extent that I don't want it at that price anymore", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Crystal Minh crystalm142 crystalm142@email.com 8857276556 it's out for delivery but I don't want it if I'm really expected to pay so much extra for shipping which was not made clear..", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1547": [{"speaker": "user", "text": "HI! I received my boots just now. But apparently there is a stain at the left boot. What are my options?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ok Norman Bouchard Username: nbouchard126 Email Address: nbouchard126@email.com Order ID: 3162645600", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3126 1st Ave  Raleigh, NY 99643", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1548": [{"speaker": "user", "text": "Hi, everytime I search the website it says no results found. please help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1549": [{"speaker": "user", "text": "hey whats the status on my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "KFFTIUQVPT 2094523604", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1550": [{"speaker": "user", "text": "I have an issue with this Guess shirt on your site", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Your site is charging $49 and I saw it on the other site for 30 Joseph Banter Is there anything you can do?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I don't want to pay more ZTKZBRVJK1 8585175282", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1551": [{"speaker": "user", "text": "Hi, I'm thinking of buying some stuff and I'm interested in the different memberships I'm wondering specifically how long the premium membership lasts for once you get it.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1552": [{"speaker": "user", "text": "Hi! I want to make sure I items that are going to be delivered are the ones that I ordered I received an email that said something completely different", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joseph Banter OQSP6MYRT1", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1553": [{"speaker": "user", "text": "Hello, I recently moved and need to update my shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "David Williams, YWHBVAUR0I", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "7070 Circle Drive  La Fayette, TX 28", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(721) 298-4575, dw980857@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email"]}}, {"speaker": "user", "text": "Username dw980857 and my last order was 4336487104", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "8080 Square Drive, La Fayette, TX 28", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1554": [{"speaker": "user", "text": "Hi I have a question", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1555": [{"speaker": "user", "text": "Hi, I'm trying to check the status of my subscription and find out when the due date is for my fee?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: VCTTB8EYJZ Order ID: 6747813132", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1556": [{"speaker": "user", "text": "Hi I am having an issue looking for items The search bar is giving me search results that are nothing what I am looking for", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1557": [{"speaker": "user", "text": "Hi, I'm just checking on the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: davidwilliams043@email.com  Username: davidwilliams043 Order ID: 6508278264", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1558": [{"speaker": "user", "text": "Hello!  I'm hoping you are able to help me.  I have a Silver membership and need a little more time to pay.  Can i get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joseph Banter 5EF5179DR8 is my account ID if that helps", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1559": [{"speaker": "user", "text": "I heard online that there may have been a subscription added to my account without me knowing and i'd like to check.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1560": [{"speaker": "user", "text": "Can you help me, please?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: PRGIVYGRVC Order ID: 2916461328", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1561": [{"speaker": "user", "text": "I ordered the wrong item by accident and would like to change the shipping order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "rodriguezdomingo089 rodriguezdomingo089@email.com 4757463938", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1562": [{"speaker": "user", "text": "Hi, Do you any app for the mobile phones?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--1563": [{"speaker": "user", "text": "HI I WOULD LIKE TO CHEKC ON THE STAUTS OF MY REFUND>", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "aLESSANDRO pHOENIX 3128863143 i WOULD LIKE TO ADD  Shirt Brand: Guess Amount: $64", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"]}}, {"speaker": "user", "text": "alessandrop734@email.com alessandrop734  3128863143", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "GIESS SHIRT AMOUNHT 64 DOLLARS GUESS SHIRT OK GEAT tHANK YOU !!", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--1564": [{"speaker": "user", "text": "Yes, I ordered a product on this site but it was very low price in other sites really it was overpriced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "NDSHDIHJ&F NDSHDIHJ7F this one is correct", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--1565": [{"speaker": "user", "text": "so i wanted to log into my account but i seem to have forgotten my password :(", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Crystal Minh  4138 1st Ave  Monterey, NY 25366", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(067) 507-9798", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "427978 oh great", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1566": [{"speaker": "user", "text": "I subscription was removed from my account even though I did not want it to be", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1567": [{"speaker": "user", "text": "Hi I'd like to check on my order. I never received my package!", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is cm667362 and my email address is cm667362@email.com The order ID is 8337482130", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure, it's 8814 Brushwick Dr  Jacksonville, CA 77397", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1568": [{"speaker": "user", "text": "I got an email followup to my order and it had the worng address on it.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders 6VGOCOFBJB", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "as674660 as674660@email.com 5178574304", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1569": [{"speaker": "user", "text": "Hello my name is Norman Bouchard and I would like to check the status of an order specifically the payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "ok so my Account ID: CWHSW1OTD1 and my Order ID: 5315626406", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1570": [{"speaker": "user", "text": "Hi. I need to check on a shipping issue. The shipping i paid seemed way too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "It just seemed to high for me on order number 8893757749. Is there a way to get some of that shipping refunded?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes it's Norman Bouchard and my account ID is PNZLFSW0OU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my email address is nbouchard735@email.com and i already gave my order id above", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "it's nbouchard735", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--1571": [{"speaker": "user", "text": "I would like to check on my order status online but lost the phone that was needed for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1572": [{"speaker": "user", "text": "Wow. I can't believe how slow your website is running. I can't use it because it is so slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1573": [{"speaker": "user", "text": "I want to check the status of my account Because I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1574": [{"speaker": "user", "text": "I'm waiting on a package I think should have gotten here by now just looked it up and it's been 9 days now", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "the order id is 2801325875 and I'm agqmtmm2be", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "rd952165 rd952165@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "how long should that take 6687 Circle Drive  Monterey, WA 72126 michael kors boots and tommy hilfiger jacket", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1575": [{"speaker": "user", "text": "Hey, I forgot my password!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "It's joycew10", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My pin is 967643", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1576": [{"speaker": "user", "text": "I think I got charged twice for my subscription. Can you refund one of the bills?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Joyce Wu. I'm a Silver member and this is ridiculous! This has never happened before. My account ID is KYLEYDS1QO and my order is 8183202233", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1577": [{"speaker": "user", "text": "Hello, I am having a problem with my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "94582 940-476-5715 aphoenix@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1578": [{"speaker": "user", "text": "the website is running to slow to use, is there a way to fix this? Crystal Minh", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1579": [{"speaker": "user", "text": "Hi. I need to do a return. I got the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "my user name is dw163389, email is dw163389@email.com and the order id is 3469133153", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes its 0331 1st ave jacksonville, MI 64 64936", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1580": [{"speaker": "user", "text": "I think you have the wrong phone number listed on my account and I'd like to correct it.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "i think it is albertsanders830", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "sure its albertsanders830@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "lets see... 588338 should work", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "the only one i have is 7642836591", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--1581": [{"speaker": "user", "text": "hello I want to know more about a product Product: boots Brand: Guess", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1582": [{"speaker": "user", "text": "Yes i''m a little upset today. I'm trying to use my promo code is being declared as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1583": [{"speaker": "user", "text": "Hello, I am a hard to fit size, so I need to know about your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1584": [{"speaker": "user", "text": "The website is running really slow for me today.  I wanted to see if you guys were having problems or had any suggestions to help.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1585": [{"speaker": "user", "text": "Hi, I have the gold member level.  I'm trying to find out when my annual fee is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: 0RPW8RAK3M Order ID: 5487983071", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1586": [{"speaker": "user", "text": "Hello, I am a little upset that an item I want always seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1587": [{"speaker": "user", "text": "Hi my name is Chloe Zhang", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Chloe Zhang I do not have username but I have a Phone Number: (437) 192-7295", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "3579 no email", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1588": [{"speaker": "user", "text": "Hi there, I noticed that my delivery address is wrong I wanted to change it", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "It's 4290 Woodshore St Newark, MI 81035", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "You have my zip code already phone is 637 722 1345 email is chloez84@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Yes, it's 930805", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1589": [{"speaker": "user", "text": "Hi, I am still waiting for a mistaken charge on my bill to be reversed I already returned it!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "David WIlliams order id 5508052061 don't know my account, sorry", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "i know my username. will that help? davidw85", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "np, davidw85@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}, {"speaker": "system", "text": "Yes. It s updated for $89", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1590": [{"speaker": "user", "text": "Yes i was looking at one of your items that i'm thinking about buying. But i do have some question i'm hoping you can help me with first before i do.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1591": [{"speaker": "user", "text": "I'm thinking about buying the Tommy_Hilfiger shirt.    It would look great on my son but he's not very good clothes requiring special attention.   What are the cleaning instructions?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--1592": [{"speaker": "user", "text": "You know, I bought a Calvin_Klein shirt, but it was much cheaper yesterday. Today, I have to pay more for the same shirt.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "sure, My name is Chole Zhang, and my acc number is VJEMT59EU8", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--1593": [{"speaker": "user", "text": "i have an existing refund processed and i would like to add some jeans to that amount to be refunded.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "dwilliams505  dwilliams505@email.com  6902908995", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "my current refund is $100 and the jeans would add $59 to that", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund of $159 has been made to your account.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1594": [{"speaker": "user", "text": "Hi I'd like to return an item It's the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: jw873618 Email Address: jw873618@email.com Order ID: 1234269989", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes it was $94 Tommy Hilfiger Jeans", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Excellent, $94 will be returned to your credit card right away", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1595": [{"speaker": "user", "text": "i'm trying to access my account but can't because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--1596": [{"speaker": "user", "text": "hi, was charged twice for something i bought from you guys", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix, account id 4567889 and order id 634567 sorry account id is VMO9QSYDNK", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id is 4617431533 sorry about that", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: VMO9QSYDNK, Order ID: 4617431533 Name: Alessandro Phoenix", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1597": [{"speaker": "user", "text": "Hi, I just noticed that the address on my email confirmation is not correct.  Can you help me look into it?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I'm Albert Sanders Account ID: GAIF8DS3IS Order ID is 8646912916", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sounds good, it's as018813@email.com as018813 is my username", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "it is 1234 First Street, La Fayette, NY 58579", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1598": [{"speaker": "user", "text": "I have a question. If I pay my annual subcription fee now, will I be able to keep it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "acc id is U06KA0QSMH and the order id is 4799954163", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1599": [{"speaker": "user", "text": "Hi there, I'm having a lot of trouble with the website today.  I can't seem to et any search results.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1600": [{"speaker": "user", "text": "So I'm curious if you still haven't shipped my thing Joyce Wu silver member", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "0HODGOR9UY order 4641587618", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I am joycew44", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "joycew44@email.com have been back and forth for weeks now about whether this will arrive and if it hasn't shipped by now I'd prefer to terminate the order at this point", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--1601": [{"speaker": "user", "text": "I was wondering if I can get free shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1602": [{"speaker": "user", "text": "I was wondering about my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: Y2ZELT3WRT Order ID: 4541821064", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1603": [{"speaker": "user", "text": "Hey I'd like to upgrade something I bought to overnight shipping. Turns out, I really need it quicker", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is David Williams, and my account ID is IKQ5BWDGOE", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "That'll be 7395071550", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1604": [{"speaker": "user", "text": "I would like to change the number on my account. The is off by one", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Pin Number: 506560 Zip code 74524 Email Address: cminh176@email.com", "domains": ["manage account"], "labels": {"slots": ["pin number", "zip code", "email"]}}, {"speaker": "user", "text": "Old # (815) 298-6003 New # (815) 298-6005", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--1605": [{"speaker": "user", "text": "Hi, I was wondering about a shirt and how well it is at repelling stains it's a Michael_Kors shirt. My husband is notorious for getting food like tomato sauce and stuff on them,", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--1606": [{"speaker": "user", "text": "Hey, is there maintenance being done on the site? It's running so slowly.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1607": [{"speaker": "user", "text": "yes it seems lie you guys charged an extra fee for no reason onto my order. I would like to check the status of the order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Joyce Wu, my account id TP6YGBEO9Q and my order id is 7837508120", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1608": [{"speaker": "user", "text": "yes i would like to see how i can can change my shipping details because i ordered the wrong item on accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My Username is rd483012, email is rd483012@email.com and order id is 2371164405", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1609": [{"speaker": "user", "text": "Hello Mr. Agent Can you please move my delivery date until sometime next week?  I really don't want to have to pay a shipping fee, and I don't mind waiting longer.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID is 7552146872.  Sorry, I don't remember my Username, but my email address is rdomingo3829@gmail.com ok", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1610": [{"speaker": "user", "text": "Hi, I'm looking at the Guess boots for sale for $64. Do you have a size 9 in stock?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--train--1611": [{"speaker": "user", "text": "Hello. I have an issue and I really need help", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I have a large bill from your site. But I never bought anything from you!! I am really upset I need someone to fix this I have a bill for $64 jeans that I never bought", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "okay sanyaa94 sanyaa94@email.com 7298363192", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1612": [{"speaker": "user", "text": "Hi, my credit card keeps getting rejected for some reason. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1613": [{"speaker": "user", "text": "I am thinking of placing an order but i am unable to find the return policy info.  What is your return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1614": [{"speaker": "user", "text": "Hello, i am trying to access my account to check on an order but i have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code: 68074. email address: davidwilliams847@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--1615": [{"speaker": "user", "text": "You have to help me, my husband just told me something that freaked me out!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1616": [{"speaker": "user", "text": "Hi! I am having trouble making a purchase. Every time I add something to my cart, it doesn't update so am not able to add any item in the cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1617": [{"speaker": "user", "text": "I wanted to check the status of my order. It looks like the delivery time is wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is GYTXVQRTTO and my order ID is 8721502142", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1618": [{"speaker": "user", "text": "hi, i was wondering if you guys can deliver my order internationally i am not sure if my account includes free shipping i am a silver level member", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1619": [{"speaker": "user", "text": "Sure, my name is Joseph", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Calvin Klein Boots They are $99", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--1620": [{"speaker": "user", "text": "Good day! I was checking on my account for information about my order, but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "6076 Lexington Ave, Brighton, CA 21796 Phone number is: (058) 663-6528", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--1621": [{"speaker": "user", "text": "Hi! I want to check how much is the shipping fee. It is very expensive. I think other companies charge less than you do..", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: jb203669 Email Address: jb203669@email.com Order ID: 5357831671", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1622": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I want to verify the shipping charge because I believe it is too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure.  My username is jb897419, my email is jb897419@email.com, and Order ID is 9573001782.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1623": [{"speaker": "user", "text": "Hi I have a request for you I feel really stupid. I was at a fun concert and I lost my phone at the concert. I use the phone for my two-factor authentication. But now I can't get into my account. I need to get in to it to see about my order. Can you help me log in? Hello????", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "(149) 965-0679", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "okay  jb521110 jb521110@email.com zip is 12596", "domains": ["account access"], "labels": {"slots": ["username", "email", "zip code"]}}], "ABCD--train--1624": [{"speaker": "user", "text": "Hi I want to know the state of your refund because you just want to double check the status.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: chloez59 Email Address: chloez59@email.com Order ID: 2158627831", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1625": [{"speaker": "user", "text": "hello. I was given a  promo code but it keeps saying it's invalid when I try to use it on my order.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1626": [{"speaker": "user", "text": "The charge hasn't been reversed on my account yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Joyce Wu  joycewu7  joycewu7@email.com 6908238754", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8 days It was 84 dollars.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1627": [{"speaker": "user", "text": "HELP, I'm locked out", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--1628": [{"speaker": "user", "text": "Hi I'd like to return Tommy Hilfiger boots below because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: josephbanter371 Email Address: josephbanter371@email.com Order ID: 1691913253", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5395 Kennedy St  San Lima, MI 75584", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1629": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Norman Bouchard, phone 578-539-4868, zip 8557, and normanbouchard500@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--1630": [{"speaker": "user", "text": "I wanna check my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: CLDZYZEMOM", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Purchase Date: 2020-01-25  Order ID: 2965239508", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: chloez46", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: chloez46@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--1631": [{"speaker": "user", "text": "Hi Hi I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Crystal Minh Account ID: 0OQUGNYMSZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1969645170", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1632": [{"speaker": "user", "text": "can i get some product info", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1633": [{"speaker": "user", "text": "Hi can i check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1634": [{"speaker": "user", "text": "hi i was supposed to have $40 worth of credit but its missing from my account my name is Rodriguez Domingo", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "i dont have my account ID but my name is Rodriguez Domingo my address is 9998 Lexington Ave  Brighton, NY 7202", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yes it was from my purchase of Calvin Klein jacket for $54", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--1635": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "it's the Guess jacket I was charged $69 for it but I never bought it", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "nbouchard949@email.com 0727905983", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--1636": [{"speaker": "user", "text": "Hey I was charged, but I haven't ordered anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Rodriguez Domingo 3395147719 and rodriguezdomingo467@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "Oh sorry rodriguezdomingo467 I apologize", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--1637": [{"speaker": "user", "text": "HI! I would like to know when the annual sale ends", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1638": [{"speaker": "user", "text": "Hi, I am looking about buying these.  Can you tell me what kind of warranty comes with them? Product: boots  Brand: Michael_Kors  Amount: $74", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--1639": [{"speaker": "user", "text": "i want to buy a product but want to know a little more details on it i cant find those details on the website", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1640": [{"speaker": "user", "text": "Hi! I was trying to access my account for some information but I am afraid I forgot my username I was hoping you could help me log in", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "92547 I do not have my email address. I do have the phone number. Will that work?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(198) 398-2107", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--1641": [{"speaker": "user", "text": "Hi I' like to know more about a product because you are thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1642": [{"speaker": "user", "text": "Hi! Can I ask some questions about Michael Kors boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1643": [{"speaker": "user", "text": "I was hoping to upgrade my order to overnight shipping.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, and my Acount ID is 2PBU7W5ORR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 2556880476", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1644": [{"speaker": "user", "text": "Hi I want to return an item I got the wrong size Can you help me with that", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sanya Afzal Order ID: 9909215748", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: sanyaa30@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Okay 9444 Kennedy St  Baltimore, WA 79492", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1645": [{"speaker": "user", "text": "Hello. I bought an item with you guys. But after placing it, I realized I no longer need the item. Is there any way I can cancel and get a refund? It says it hasn't shipped yet so I figured maybe it's not too late to cancel", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My name is David Williams. Also my account is DYUUADRQDG", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It's 0785647682", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It was 74 and I used credit as my payment method", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "7611 Brushwick Dr  Raleigh, MI 75954", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1646": [{"speaker": "user", "text": "I placed my order nine days ago and have not received my order.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: cz448908 Email: cz448908@email.com Order number: 2674513675", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes. It is: 7969 Kennedy Street Baltimore, CA 16262", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I ordered two items. Tommy Hilfiger boots and Calvin Klein boots The boots were $79 and the jeans were $99", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1647": [{"speaker": "user", "text": "what is up? why can't I use my cc?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1648": [{"speaker": "user", "text": "Do you have measurements available for the items?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It's a Calvin Klein shirt that is $49.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1649": [{"speaker": "user", "text": "How much do I have to buy before I get free shipping? I've got a $59 Guess shirt I'm getting for my son, and I want to see if it's included with that. Social Security doesn't pay that much, you know?", "domains": ["storewide query"], "labels": {"slots": ["amount", "name"], "intents": ["pricing"]}}], "ABCD--train--1650": [{"speaker": "user", "text": "I am trying to make a purchase but my cc keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1651": [{"speaker": "user", "text": "I\u2019m not happy with the limited stock you seem to have I\u2019ve tried 4 different times and everything in my size is out of stock. Alessandro Phoenix", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1652": [{"speaker": "user", "text": "Hi, I returned an item and am supposed to get a refund but the charge on my account hasn't been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sure, it's Sanya Afzal and my order id is 4065315419", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is safzal61 and my email is safzal61@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1653": [{"speaker": "user", "text": "I think I paid too much for shipping. Can you check the status of my order?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username is rdomingo175 My email is rdomingo175@email.com My order ID is 4583445283", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1654": [{"speaker": "user", "text": "Hi I want to know the price of stitching my name to one of my items because i'm thinking of buying the stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1655": [{"speaker": "user", "text": "i can access my account because i lost my phone for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure its cm867827@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1656": [{"speaker": "user", "text": "i would like to check the order status because the cost of shipping was too high. cancel the order and would like a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Norman Bouchard. TIZHRLV5IC", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "nb246753. nb246753@email.com . 2517593520", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I have processed the $84 refund to your card. Is there anything else I can help you wihth?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1657": [{"speaker": "user", "text": "Hi, I wanted to ask about premium memberships How do I go about getting these added benefits?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1658": [{"speaker": "user", "text": "I can not sign into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1659": [{"speaker": "user", "text": "I'd like to check the status of my account, I think my subscription was removed.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1660": [{"speaker": "user", "text": "hi, i would like do know when the local store closes", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1661": [{"speaker": "user", "text": "I messed up my order I added super fast, one day shipping by mistake But it's much too expensive for me Can you change my shipping to next week delivery? I don't want to pay for faster shipping", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sanya Afzal GMEJ8XYE1D 2536186766", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1662": [{"speaker": "user", "text": "How long does premium membership last? I wanna buy stuff ok I, just a guest", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1663": [{"speaker": "user", "text": "I did a return but the charge has still not been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--1664": [{"speaker": "user", "text": "The website is too slow. I can't click on anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1665": [{"speaker": "user", "text": "Hi! I need to dispute my bill. I got charged twice for my subscription. That's just wrong!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "LXQDP6NWQE 9060094286", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1666": [{"speaker": "user", "text": "Yes i would like to learn more about an item because i was thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1667": [{"speaker": "user", "text": "Hello I am having a computer issue and I need assistance", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1668": [{"speaker": "user", "text": "I'm having trouble with my online cart. It won't update. I'm trying to add a new item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1669": [{"speaker": "user", "text": "Yes, I bought a shirt from y'all and when I got is, I realized that the color doesn't flatter my skin tone.  I need to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jwu27769 jwu27769@email.com 9037429935 Normally, neon green looks great on me, but since I've been stuck inside I'm very pale.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4650 Woodshore St  Brighton, NY 46552", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1670": [{"speaker": "user", "text": "Hi, I want to check the status of my account?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1671": [{"speaker": "user", "text": "I placed and order and it's been delivered but the payment method is showing incorrect", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: OT3WUQIFTD Order ID: 0507558725", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1672": [{"speaker": "user", "text": "Hi I am Norman Bouchard I would like to find out more about a guess Jacket Do you have a medium in stock?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1673": [{"speaker": "user", "text": "I just got my jacket and it has a stain on it can i return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Alessandro Phoenix username aphoenix001 aphoenix001@email.com order # 1797716894 I am silver", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0841 Kennedy St  San Mateo, NY 69925", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1674": [{"speaker": "user", "text": "Hi, I'm just here to double check my refund status I sent my order back a while ago and I'm just wondering when I can get my money back.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Sure My username is rdomingo117 rdomingo117@email.com  2835303276", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1675": [{"speaker": "user", "text": "All I'm seeing is a spinning wheel when I'm trying to use the search bar", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1676": [{"speaker": "user", "text": "I am trying to buy this shirt but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1677": [{"speaker": "user", "text": "I wanted to check the order of my status.  I paid with a credit card and it's saying debit on my order statement and I just want to make sure it went through", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: MRXSUW1HAE Order ID: 3819742259", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1678": [{"speaker": "user", "text": "Hi. I'd like to know the state of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rodriguezd711 rodriguezd711@email.com 3741876314", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1679": [{"speaker": "user", "text": "just signed up for the premium subscription wondering how to maintain it what to do etc and what my status is with that", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "4U4S4FSU7S 1927076652", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1680": [{"speaker": "user", "text": "HI I have a question about my account. I broke my phone and am waiting for a replacement. But it was the phone i was using for two factor authentication. Can you turn that off so I can log into my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My name is Albert Sanders My email address isasanders964@email.com asanders964@email.com forgot the space there", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1681": [{"speaker": "user", "text": "Hello. I seem to have forgotten my password and cannot log in.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--1682": [{"speaker": "user", "text": "How can I tell if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1683": [{"speaker": "user", "text": "i would like for an extension on my premium subscription because i would like some time to get the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "NTNDQKUYMJ. 1608912496", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1684": [{"speaker": "user", "text": "What is up? I need help resetting my password, please.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Ahhh, sure. Zipcode 60616 Phone number is (350) 685-4295", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Yes, it's 937071", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1685": [{"speaker": "user", "text": "Can you check on the status of my subscription if i owe anything id like to pay it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang GRL9SG7MQJ 1118107951", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1686": [{"speaker": "user", "text": "I think I am missing credits that I am owed on my subscription service. I earned the credits from a promotional package I bought", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1687": [{"speaker": "user", "text": "Hi, I would like to check on a shipping status for my order. I have yet to receive it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "my username is nbouchard161. my email is nbouchard161@email.com. my order ID is 9985823620", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1688": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "normanbouchard557 normanbouchard557@email.com 4087963330", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1689": [{"speaker": "user", "text": "Hi I can\u2019t access my account because i lost my phone. What should I do about that?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Albert Sanders Email Address: albertsanders137@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--1690": [{"speaker": "user", "text": "I have a premium subscription which I would like to remain active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "David Williams Account ID: TFXLCPJAY3 my recent order ID 7603750508", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1691": [{"speaker": "user", "text": "can you help me retrieve my username?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "94229 zip dwilliams649@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--1692": [{"speaker": "user", "text": "I was charged for an order but I never bough anything bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "jw267838 jw267838@email.com Order ID: 0705079623", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1693": [{"speaker": "user", "text": "Hi. I'm interested in some boots and need to know if they're waterproof", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "They are the brown Calvin Klein boots listed for $54", "domains": ["single item query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Okay. Can you have them call me with this information? (257) 156-2852", "domains": ["single item query"], "labels": {"slots": ["phone"]}}], "ABCD--train--1694": [{"speaker": "user", "text": "Good morning. I am trying to look at my shopping history on the site but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sure, my zip is 80371, my email is cminh@email.com and my phone number is 790-158-1881", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1695": [{"speaker": "user", "text": "How long is the arm length of the shirt by Guess?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "system", "text": "Thank you, Norman! The sleeve length on our Guess shirts varies by size. For the Small size, the length is 32\".", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--1696": [{"speaker": "user", "text": "Hi, I think there is a fee on my order that shouldn't be there", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "F84TMPFO4A 3932447378", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1697": [{"speaker": "user", "text": "Hello, I want to check on my order status, but I can't log in to my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone number is 831-781-2527, my email is safzal00@email.com, and my zip code is 37440", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--1698": [{"speaker": "user", "text": "I was calling because the item i am planning to buy was much cheaper yesterday For some reason there is a sudden price increase this morning I was hoping you could resolve it for mw", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Crystal Minh account ID: 1TQOYVWNJE", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5854316465", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--1699": [{"speaker": "user", "text": "Hello. I bought the Tommy Hilfiger jacket but it's the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: joycew48, Email Address: joycew48@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID: 1069367900", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "5905 Circle Drive  Raleigh, MI 40487", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1700": [{"speaker": "user", "text": "yes, i would like ti add an item on my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Yes its Albert Sanders and my account id is LUTKB1WLB6", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "okay thank you so much. The item i want to add is the guess boots", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Okay, I will create an order for Guess boots.", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--1701": [{"speaker": "user", "text": "I am having issues with searching on your site", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1702": [{"speaker": "user", "text": "Hi I was just calling to see when the fall collection drops. I have been meaning to buy some items.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1703": [{"speaker": "user", "text": "Hi. I just have a couple of questions regarding a particular product.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "For the Michael Kors jacket that's $49, how exactly do you detach the hood? Is here a zipper or something?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1704": [{"speaker": "user", "text": "I was asking if I could get an extension", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Albert Sanders JGFCEGSFKG", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4300280880 JGFCEGSFKG", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1705": [{"speaker": "user", "text": "Hi, I noticed an extra fee on my statement, so I just wanted to find out what that was.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Sanya Afzal 7JWBIXDCBF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, 0686069241", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1706": [{"speaker": "user", "text": "I have a question about my account", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1707": [{"speaker": "user", "text": "I'm having a problem with the website running really slow. It's not usable at this speed. Why is this happening?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1708": [{"speaker": "user", "text": "i have been charged twice for something that i brought. i would like to dispute this.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "9356822177. WUN0DX5SF2.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1709": [{"speaker": "user", "text": "hi.....i am curious about how long a premium membership lasts. I have plans for buying a couple of things and I was curious about that particular membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1710": [{"speaker": "user", "text": "OMG this company is the worst.  The economy is crashing and you are stealing money out of my account This is the third time this happened.  My rent is due and I have no money", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "You charged me $54 for a Calvin Klein shirt that I never ordered Please I need my $54 to pay the rest of my rent", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "sure sanyaafzal811@email.com sanyaafzal811 7990249865", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1711": [{"speaker": "user", "text": "Hello My name is Crystal Minh", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Ok Username: cm015728 Email Address: cm015728@email.com Order ID: 3504963653", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yeah its Jacksonville, WA 12748", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1712": [{"speaker": "user", "text": "just wondering why this jacket is so much cheaper everywhere else are theirs used or broken somehow don't get it", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "basically I like you guys' service but can't justify the extra 50 bucks for a coat I'm david williams w9xese6brl sorry w9xese6vrl", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--1713": [{"speaker": "user", "text": "Hi I want to return my order because it was the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Joseph Banter Order ID: 9596115130", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: jb240423@email.com  Username: jb240423", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "7672 Lexington Ave  Newark, NY 23629", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1714": [{"speaker": "user", "text": "Yes, I need to fix the address in my account The street number is wrong and my neighbor keeps getting my packages", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Sure zip is 98377, phone is 896.477.1212 and email is joycewu3@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}, {"speaker": "user", "text": "That would be 2952 1st Ave", "domains": ["manage account"], "labels": {"slots": ["street address"]}}], "ABCD--train--1715": [{"speaker": "user", "text": "Hello, I need to return an item I purchased as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Joyce Wu order id is 0158212295", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "joycew91 and joycew91@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1716": [{"speaker": "user", "text": "Hi. I wanted to see if you could tell me what kind of subscription I have? I thought I had additional benefits but  it doesn't appear that I have international shipping for a discount rate", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1717": [{"speaker": "user", "text": "Hi. I'm trying to use your website but it is moving so slowly!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1718": [{"speaker": "user", "text": "Hi there! I'm thinking of buying some stuff soon, but here's the thing: I got a promo code and I have no idea when it expires! Can you help?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1719": [{"speaker": "user", "text": "Hi, I needed to check on my order that I have been waiting on", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: 1NVKCIVZDA Email address: cz595323@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "email"]}}, {"speaker": "user", "text": "Order ID: 3817324798", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: cz595323", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Address: 3438 Primrose Ave  La Fayette, NY 60749", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Calvin Klein jeans and a Guess jacket", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--1720": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1721": [{"speaker": "user", "text": "Hello I have a question about these Tommy Hilfiger jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1722": [{"speaker": "user", "text": "Hi! I would like to check the status of my order please The delivery time seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}], "ABCD--train--1723": [{"speaker": "user", "text": "Hello, I am trying to get on the website however, I am having issues. The site is running extremely slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1724": [{"speaker": "user", "text": "looking for a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "crystalminh370 crystalminh370@email.com 4640209798", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "DGUYOAWTLG $54", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--train--1725": [{"speaker": "user", "text": "Hello, can you tell me when the fall collection is going to be released?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1726": [{"speaker": "user", "text": "Hi. I'm a bit irritated. Can you check my shipping status? I never recieved my package and it seems like I've been waiting forever now.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is davidwilliams854. My email is davidwilliams854@email.com. And the Order ID is 6722162890.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure it is 6921 Primrose Ave  La Fayette, WA 7454", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The order was for a pair of Michael Kors Jeans and a Guess Jacket.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--1727": [{"speaker": "user", "text": "I need to change my shipping date.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: ZNFXQAKLLW Order ID: 7110533071", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1728": [{"speaker": "user", "text": "Hi I want to check the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Crystal Minh cm754788@email.com  cm754788 Order ID: 0006298417", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "The guess jacket", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "hm $79", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1729": [{"speaker": "user", "text": "Hi, I'm just wondering what the delivery status of my order is?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is T1UQQBXUZD My name is Norman Bouchard", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is  5709997424", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1730": [{"speaker": "user", "text": "hi I was looking at making some purchases and wanted to know more about the premium membership What are the benefits?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1731": [{"speaker": "user", "text": "Hi, I'm trying to use this promo code, but it keeps saying that it's invalid? Any help would be appreciated.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1732": [{"speaker": "user", "text": "Can you please look at my order.  There seems to be an extra fee on it that I don't recognize.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Joyce Wu, acct. ID JBKST36HQC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1733": [{"speaker": "user", "text": "I want to verify my status as a Gold Level member.   I'm trying to rush a jacket to my son and want both fast shipping and the discount.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1734": [{"speaker": "user", "text": "Hi, my name is Alessandro I'm thinking about getting these Guess boots, but I'd like to double check that they're waterproof", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--1735": [{"speaker": "user", "text": "Hi there, I was wondering if my recent purchase price was correct? I purchased a jacket for 94$ but my email confirmation said it was 110$. Did I get charged the correct amount for 94$?", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "sure Account ID: HUKIAYEVFD Order ID: 7198968235", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1736": [{"speaker": "user", "text": "Hi, i need to return an item due to the wrong size received.  Thanks.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "David Williams Username: dw670584 dw670584@email.com Order ID: 6679276099", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9052 1st Ave  San Lima, NY 91405", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1737": [{"speaker": "user", "text": "I am checking on the status of my order I was wondering if it\u2019s arriving tomorrow afternoon Will my package arrive by tomorrow afternoon Sanya Afzal 5018199390 sa743634@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"], "intents": ["status"]}}], "ABCD--train--1738": [{"speaker": "user", "text": "Can you please tell me the price for overnight shipping?  Thanks", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "The rate is $39.99 for items up to 5 pounds total, $54.99 for up to 10 pounds total, and $69.99 for heavier items.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1739": [{"speaker": "user", "text": "Hi, I was wondering if I qualify for free shipping? I'm ordering a bunch of stuff for my son's winter break I've got like $200 in my cart, but I can't remember how much bronze members need for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1740": [{"speaker": "user", "text": "Hello. I want to verify and double check my shipping details. My name is Chloe Zhang my account ID is QSL9TB66GN my order ID is 1245242922", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"], "intents": ["manage"]}}, {"speaker": "user", "text": "Okay, can you please set my address to be 6174 Kennedy St  Brighton, MI 7222", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1741": [{"speaker": "user", "text": "Hi! I ordered these jeans but I was hoping to return them because they aren't the color I was hoping for.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: nbouchard457 Email Address: nbouchard457@email.com And the Order ID is Order ID: 7189122746", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1742": [{"speaker": "user", "text": "Hi. Why should I get a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1743": [{"speaker": "user", "text": "Yes.   I finally broke down and purchaed the Michael_Kors boots I have been eyeing.   I'm a bit confused, however,    The price displayed when I log into my account does  not agree with the email I received.   Does the online account version include Opps.   Does what I see online INCLUDE SHIPPING costs.   Lost the last little bit in previous message.", "domains": ["shipping issue"], "labels": {"slots": ["name"], "intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 2NMXWDGQ4H Order ID: 1978411660", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1744": [{"speaker": "user", "text": "I was expecting a refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "double check status order id 8182103718", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "czhang28 here's my email if you need it to confirm  czhang28@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1745": [{"speaker": "user", "text": "Hi! I accidentally chose 2 days shipping for my last purchase. Can I change it to free shipping instead?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 4IPXKUXVAT nd my order ID is 1914742899", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1746": [{"speaker": "user", "text": "Hi there! I just need to know when my local store opens because I need to go get my niece a birthday gift.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1747": [{"speaker": "user", "text": "HI! I would like to know how much is due on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Norman Bouchard NYZ2EGV3UZ 5088474152", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1748": [{"speaker": "user", "text": "Hi, this is Joyce Wu, gold member I'm thinking of buying a few items, but I want to see if my cart qualifies for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "The items in your cart qualify for free shipping with a shipping time of five business days if the total pre-tax cost exceeds $25.00. Otherwise, there is a flat shipping fee of $4.99 for the entire cart. If you need your items to arrive sooner, you may request overnight shipping, which has a weight-based pricing system. Does this answer your quesrion?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1749": [{"speaker": "user", "text": "I was getting a refund on my order and I just want to check on the status of it.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I don't have my account ID but the order is 7503827105 crystalm123@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}], "ABCD--train--1750": [{"speaker": "user", "text": "HI..How come everything I want is always out of stock??", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Alessandro Phoenix aphoenix858", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--1751": [{"speaker": "user", "text": "Well, I wanted to see my shopping history online. I was trying to be smart about using accounts online and set up two-factor authentication, but then I lost my phone. Now I can't get in.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I'm David Williams. I don't remember what email I used for this account, but my PIN is 106797.", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1752": [{"speaker": "user", "text": "So, I absolutely love your site and want to literally buy everything on it!  How can I improve my membership level?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1753": [{"speaker": "user", "text": "I was charged for an order I never placed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "normanbouchard757@email.com Username: normanbouchard757 Order ID: 8805193447", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1754": [{"speaker": "user", "text": "i need a refund because i changed my mind about a purchased", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: joycew10 joycew10@email.com Order ID: 2574502639", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1755": [{"speaker": "user", "text": "I just want to make sure you have my correct shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: S019CP2BIH Order ID: 0313845413", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: josephb0 josephb0@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "great 0017 Lexington Ave  Newark, CA 17634", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1756": [{"speaker": "user", "text": "Hi, I want to return these boots, they had a stain on them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: sa414285  sa414285@email.com Order ID: 4434988886", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9554 Lincoln Ave  La Fayette, NY 83926", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1757": [{"speaker": "user", "text": "Anytime I search I see 0 results, how can I fix this?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1758": [{"speaker": "user", "text": "I am checking on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Rodriguez Domingo, order Id : 4595494854", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "email address : rd768115@email.com, user name rd768115. Don't sell that to anyone.", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--1759": [{"speaker": "user", "text": "I forgot my password, i want to check on an order can you send me a new password?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joseph banter, and jbanter9 Hello?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1760": [{"speaker": "user", "text": "Ugh. This is so frustrating! I am about to start shopping elsewhere. Every time I try and shop here everything is out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1761": [{"speaker": "user", "text": "I want to know where my refund is at. I need the money as soon as possible.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "josephb9 josephb9@email.com 9184684565 I also want to add another item to my refund Tommy Hilfinger jeans for $99", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id", "amount"]}}, {"speaker": "user", "text": "$100 So I think my refund should be $199 total", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1762": [{"speaker": "user", "text": "I already completed my return. I still haven't gotten my money back.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "cm585915,cm585915@email.com,8914481878 I am waiting for 9 days. I need my money back.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1763": [{"speaker": "user", "text": "Hi. I think I got charged twice for my subscription David Williams LUGFDDOS6V 4264993975", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"], "intents": ["manage dispute bill"]}}], "ABCD--train--1764": [{"speaker": "user", "text": "I really like this Tommy_Hilfer jacket...but A) does it have a hood and B) does it become detached?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1765": [{"speaker": "user", "text": "My credit card keeps getting rejected is there a reason why it is considered invalid?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1766": [{"speaker": "user", "text": "Hi, I have few questions about my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "First, I need to know the status of my subscription. My name is Albert Sanders, and my id is FNI9F9QYM8", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1767": [{"speaker": "user", "text": "Hi I'm having a problem looking for jeans. everytime i search for it I get strange results. can you help?>", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1768": [{"speaker": "user", "text": "I forgot my password again.  My name is Joyce Wu, Username: jw032271", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}], "ABCD--train--1769": [{"speaker": "user", "text": "Hi, I bought this jacket for my big birthday celebration and it arrived with a stain.  Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure, it's cm041993 cm041993@email.com and Order ID: 4358054361", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3261 Lexington Ave  Baltimore, TX 19798", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1770": [{"speaker": "user", "text": "how buy this product boots address: 8160 woodshore st la fayettee tx 62134 brand michael kors amount $74 please help to buy this product Address: 8160 Woodshore St  La Fayette, TX 62134  Product: Boots  Brand: Michael_Kors  Amount: $74 how to buy this product", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "amount"], "intents": ["pricing"]}}], "ABCD--train--1771": [{"speaker": "user", "text": "when can the promo code be used?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1772": [{"speaker": "user", "text": "What is the refund policy of AcmeBrand?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1773": [{"speaker": "user", "text": "Hi I need an extension to pay for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID is MZLKPHT7UZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joyce Wu Order ID: 6828779534", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1774": [{"speaker": "user", "text": "HI! I lost my phone yesterday. I can't get into my acc because I can't do the 2 factor authentication Can you help me please?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1775": [{"speaker": "user", "text": "Hello,   I would like information on how to upgrade the shipping for Order ID 6432922258?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Joseph Banter.    My account ID is CMWD4EXJN That was the wrong ID.   Correct ID is CMWD4JDXJN.   My apologies for the typo.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1776": [{"speaker": "user", "text": "Hi. My name is Joyce Wu and I need to remove an item from my order. I chose the wrong size.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Okay. My order ID is 9243154482. My username is JoyceWu412 and my email is Joycewu412@email.com.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I am a Silver member. I have an account ID as well if you need that, which is HDDU6DYYWW", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Okay great. My address is 1234 Maple Way, Miami, FL 91919 Actually, my apologies, wrong address. That is my other home. It is shipping to 7172 Kennedy Street, Raleigh, CA 99599. The address is 7172 Kennedy St, Raleigh, CA 99599.", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1777": [{"speaker": "user", "text": "I was so excited to get this shirt, and there is a big stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Chloe Zhang cz121791 2109710138 is the order ID", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "it is 4982 2nd ave, jacksonville,NY 68809, and by mail please", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1778": [{"speaker": "user", "text": "I want to upgrade my order to overnight shipping.  I forgot I was leaving town in 2 days.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: VF3VBRXEIC  ' Order ID: 0852324593", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1779": [{"speaker": "user", "text": "hi i was wondering about the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sa180451 sa180451@email.com Order ID: 4524465408", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1780": [{"speaker": "user", "text": "Hi....I just moved so I would like to give you my new address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Rodriguez Domingo  and my account id is TPUH6HANDN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Since I moved a couple of times, I will give you my new one....1703 brushwick dr in monterey tx, 66341 thank you!", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "my username is rodriguezdomingo888 and my email address is rodriguezdomingo880@email.com. Is that enough?", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "system", "text": "Yes, thank you! Now, you'd like to use 1703 brushwick dr in monterey tx, 66341 as your new address, right?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1781": [{"speaker": "user", "text": "Want to know status of order.  My payment seems to be wrong ?? You there? Hello?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "8333938911 123jjclhoAn DVA7MWBRFE", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--1782": [{"speaker": "user", "text": "I got charged for an order I never placed!!!! $74 on my credit card", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: nb026189 Order ID: 8296952291 I'm very upset about this", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Email Address: nb026189@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--1783": [{"speaker": "user", "text": "how much is it to stitch my name to one of my items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1784": [{"speaker": "user", "text": "Hello.  I signed up awhile back for a premium membership, and I just wondered if it's still an active subscription.  I would like to keep it.  If it's due and I need to pay that I can do that today.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Absolutely.  My account ID is LBXCYD0VUG and my order ID is 6640718700", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1785": [{"speaker": "user", "text": "Hello. I want some information about the membership levels. I am considering buying some things and would like to know more about membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1786": [{"speaker": "user", "text": "Could you tell me what material the Guess jacket is made out of?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1787": [{"speaker": "user", "text": "I would like to know what the benefits of premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1788": [{"speaker": "user", "text": "Hi, I would like to view my shopping history but I can't recall my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip is 44028 and phone is 977-436-3539, don't have my e-mail", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1789": [{"speaker": "user", "text": "would like to view my shopping history but i can not since i no longer have access to my account since i lost my phone that i used for the two factor authentication. what can we do?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1790": [{"speaker": "user", "text": "I was looking to buy a Guess Jacket, but the price seems to be much higher than it is anywhere else. I just wanted to check on that.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}], "ABCD--train--1791": [{"speaker": "user", "text": "I'm trying to make a purchase but my cart will not update when I add an item to it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1792": [{"speaker": "user", "text": "I lost the phone I used to shop on your site now I need to authorize my new phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "ok alessandro phoenix alessandrophoenix199", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1793": [{"speaker": "user", "text": "hi I have received my order but the item I ordered has a big stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "chloezhang673@email.com Username: chloezhang673 Order ID: 8133853293", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1794": [{"speaker": "user", "text": "I'm well thanks. Hope you can help me. I already initiated a refund for one item, but I'd like to add another item for return to that request.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I'm Norman Bouchard and my account ID is nb403719", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My username is nb403719, my email address is nb403719@email.com and the order ID is 5051986839", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I want to also return the Michael_Kors shirt", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "I paid $54 for them", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So the total refund will be 154. Is there anything else I may help with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1795": [{"speaker": "user", "text": "Greetings! My name's Albert Sanders. I Want to know the state of my refund in regards to the $59 Michael Kors shirt I returned", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "My username is asanders841  The order id is 6320097961  My email is asanders841@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "That's great. I should have an existing refund of $100 already. If possible, I would like to add the $59 refund to that, so my total would be $159.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--1796": [{"speaker": "user", "text": "Hello my name is Doming Rodriguez and I want to buy a pair of jeans the issue is that my card doesnt go through", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1797": [{"speaker": "user", "text": "Hello, i am trying to use a promo codebut it saying its invalid My name is Crystal", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1798": [{"speaker": "user", "text": "Hi, i wanted to check on my order but i cant. I lost my phone and cant do the two way authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1799": [{"speaker": "user", "text": "Hi there I placed and order but when I checked my account it says Paypal but I used my Visa Just checking to make sure everything is okay", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "My zip is 12432 if that helps Try to be quick I dont have much time", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Joseph Banter 316-709-8503 2001 Circle Drive Brighton CA 12432 Hurry please the building is on fire and I REALLY NEED TO ORDER NEW HEADPHONES before the fire dept gets here and throws us out of the building", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1800": [{"speaker": "user", "text": "Hi! I read in an email about my subscription status. I wan to check the status of my subscription bc it looks like it was removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "19204 2129998888 dont have my email", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1801": [{"speaker": "user", "text": "I'd like to check the status of my account. I had a premium subcription but I got a email saying it was cancelled.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "yes I am a guest but I can give my address 2079 Lincoln Ave  Jacksonville, CA 5566", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1802": [{"speaker": "user", "text": "I am trying to check the delivery time of my ordchange iter, I need to", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sanya Afzal NUN4XK5WIK", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1803": [{"speaker": "user", "text": "Hello! I have returned something but I don't see the charges reversed on my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "alessandrophoenix185, alessandrophoenix185@email.com, 9199712094", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1804": [{"speaker": "user", "text": "Could you tell me the cost of overnight shipping, I was curious", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1805": [{"speaker": "user", "text": "I would like to buy something ubt my cart is not updating when i add the item I don't know why the cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1806": [{"speaker": "user", "text": "I need to check the status of an order.  It says I ordered 2 of one item but I only ordered one. My name is Norman Bouchard", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: CNKRH8XT7G Order ID: 6540655509", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1807": [{"speaker": "user", "text": "yes i never received my package so i would like to check my status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Albert Sanders and my account id is PEQHYZYVNH", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure one sec username alberts9, email is alberts9@email.com and order id is  5792293996", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1999 Circle Drive  San Mateo, TX 95869", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess boots", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--1808": [{"speaker": "user", "text": "I would like to check the status of my order. The delivery time is wrong and I need it to be changed.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is Norman Bouchard. My account ID is GOCVKDSDQU. My order ID is 0314984254", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1809": [{"speaker": "user", "text": "Hi, I'm checking on a pending refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I'm trying to order something but should be able to apply the refund but I don't see it. Joseph Banter is my name. Order ID: 8966599437", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: jbanter9 Email Address: jbanter9@email.com again, Order ID: 8966599437", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1810": [{"speaker": "user", "text": "Hi. I need to move my shipping to next week for delivery.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "VWI1PTHDIW 6612920544", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1811": [{"speaker": "user", "text": "Hi. I ordered these jeans, but I don't like they way they fit.  I'd like to return them for a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: jw455665  jw455665@email.com Order ID: 2230381597", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1812": [{"speaker": "user", "text": "I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1813": [{"speaker": "user", "text": "Hi! I need to check my account.  I got an email saying a subscription was added to my account and I do not want that", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1814": [{"speaker": "user", "text": "Hi! I forgot my username. Can you help me", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "33584  (469) 045-6689", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "3358 albertsanders474@email.com sorry that is the email", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--1815": [{"speaker": "user", "text": "Hello! I would just like to confirm the shipping address on my order? The email I received has the wrong address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders, UHWSAQYRFT, and order is 7351243020", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "albertsanders992 albertsanders992@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "8297 Woodshore St  Baltimore, NY 43607", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1816": [{"speaker": "user", "text": "Hi! I am thinking of buying a shirt but wow... you guys charge way more than other stores. The shirt is $69 while others sell it for $45", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "KWYRUHN6NE and my order ID is 0747321011", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1817": [{"speaker": "user", "text": "hi, I want to look at my shopping history but I don't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "it's sa152014", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "it's my password that I need reset but anyway, my Pin is 885914", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1818": [{"speaker": "user", "text": "Hi, Can you tell me what will happen if I am late with my subscription payment.  I need to buy a few things but I want to wait until next week when I should get paid.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1819": [{"speaker": "user", "text": "yes i would like to check the status of my order because i recieved an email that saying i order 2 items when i only order 1", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo, my Account ID: M6EBXQJR5M and my order id is  0929208660", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "okay, great it was $69 I would like that to be put back on the card i already have on file with you guys", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Of course, I went ahead and refunded $69 to the card on file for you.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1820": [{"speaker": "user", "text": "My name is Alessandro Phoenix and I wanted to check the status of a package I had shipped.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "2047766307 alessandrophoenix157@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "5848 Primrose Ave  San Mateo, CA 54939 That sounds good.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1821": [{"speaker": "user", "text": "Hi I have a question about my subscription. I have a premium subscription but I'm not sure when it expires. Can you check on it for me?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu RARZX4CWNK", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1822": [{"speaker": "user", "text": "hello, i need an extension because i currently do not have enough for payment.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Chloe Zhang, Account ID: R9UXTHUH0Q", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 9789596686.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1823": [{"speaker": "user", "text": "Hello I've been talking to you guys for a week now and am wondering how my refund's going", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "silver level davidwilliams781 thanks", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok davidwilliams781@email.com and 6467066093", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--1824": [{"speaker": "user", "text": "HI there Im kind of confused. I thought we get benefits for being premium. Whats the status of my account cause it seems to be removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1825": [{"speaker": "user", "text": "I am unable to shop on your site I do the add to cart and nothing is added to cart have not had this issue before now am silver member", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Sanya Afzal sanyaa88", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--1826": [{"speaker": "user", "text": "Hi there! I am trying to shop but the website is really really slow... Is it down? It has been loading for a long time", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1827": [{"speaker": "user", "text": "I want to know how long does the membership last.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1828": [{"speaker": "user", "text": "Hi I want to add to my existing order I forgot to add it can you add the item Tommy Hilfiger jeans to my Cary", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: MLOHBDNHUC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4400203086", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1829": [{"speaker": "user", "text": "Hi! I have this  premium subscription shopping service and I realized that I have been charged twice for the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: AGDW9BDSAW Order ID: 4816978228", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1830": [{"speaker": "user", "text": "I was charged twice for an item I bought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes, Norman Bouchard IKNGMRHSSK", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is nbouchard. My email is nbouchard@email.com and the order id is 9791274484", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1831": [{"speaker": "user", "text": "i would like to access my account. i forgot my username and would like to view my shopping history", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "066 299 6597. 58970", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1832": [{"speaker": "user", "text": "Hi there, I was wondering when I'm able to use a promo code", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1833": [{"speaker": "user", "text": "Hello, I am having a problem purchasing an item. It is much more expensive than at another store. It is your Guess Boots.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID CSQ8JMITBH Order ID: 9159624573", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1834": [{"speaker": "user", "text": "HI, I have a billing problem. The charges on my bill haven't been reversed even though I have already completed my return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Joyce Wu Username: joycewu9 Email Address: joycewu9@email.com Order ID: 6800240128", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1835": [{"speaker": "user", "text": "Hi, I need help, I cannot recall my Username, and I want to view my history", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "josephbanter562@email.com  and (016) 555-5925", "domains": ["account access"], "labels": {"slots": ["email", "phone"]}}], "ABCD--train--1836": [{"speaker": "user", "text": "Hi, I need to make a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1837": [{"speaker": "user", "text": "how may i help you oops sorry", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1838": [{"speaker": "user", "text": "Hi! I was trying to search some items but the search results returned are completely unrealted. It is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1839": [{"speaker": "user", "text": "Hi! I received an email saying that my shipping date was wrong.  I need to confirm my shipping date and make sure nothing is wrong", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ORDRXLWLSG 5622235153", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "dw818553 dw818553@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1840": [{"speaker": "user", "text": "Hi I have an extra fee added to my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My name is Crystal Minh    Account ID: XYN9YJPLGZ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6164088114", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1841": [{"speaker": "user", "text": "Hi I was curious to the status of my order. I have not received it yet", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID: 5514468681 Name: Albert Sanders", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: ZOX2K9J52W", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: asanders094 Email Address: asanders094@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1842": [{"speaker": "user", "text": "I lost access to my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1843": [{"speaker": "user", "text": "hello i was interested about my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure it is Albert Sanders and my id is  as195196", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my id is  2949968930, username is as195196 and my email is as195196@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--1844": [{"speaker": "user", "text": "yes i would like to check my shipping status because i still haven  haven't received my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "yes,  Sanya Afzal and my account id is YR211HH1T6", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my username is sanyaafzal963 and order id is 366427312. email sanyaafzal963@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9421 Lexington Ave  La Fayette, NY 86993", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1845": [{"speaker": "user", "text": "Hi! I wanted to view my shopping history online but am unable to log in. I have lost the phone i use for two-factor authentication I was hoping you could help me log into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1846": [{"speaker": "user", "text": "when does the local store close?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1847": [{"speaker": "user", "text": "i cannot access my account because i forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--1848": [{"speaker": "user", "text": "Hi I wanted to change my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes Order ID: 2236852542 calvin klein jeans", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: rdomingo830 rdomingo830@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1849": [{"speaker": "user", "text": "Hi! I was hoping you could help me. I have a subscription with you and I wanted to check the status of it. I can't remember when it's due and how much I owe.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure. My Account ID: FZRUKCRLAK and the Order ID: 5664641541", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1850": [{"speaker": "user", "text": "I recently received a promo code and am trying to use it on my order and it's telling me it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1851": [{"speaker": "user", "text": "I want to find out if the Michael Kors jacket is washable or if it has to be dry cleaned.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1852": [{"speaker": "user", "text": "Hello, I want to remove the second item from my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "BB89UTYYLN 5068887216", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes, it was $69 Great, thank you", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "4126 1st Ave  Raleigh, CA 24408", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1853": [{"speaker": "user", "text": "Hey. I'm looking at that Tommy Hilfiger jacket but have a question first.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1854": [{"speaker": "user", "text": "Hi I signed up for a premium subscription but i got charged twice for the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: G8RYV0H0PT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7975890668", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1855": [{"speaker": "user", "text": "Are the jeans dark blue or blue?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1856": [{"speaker": "user", "text": "I was trying to shop for a jacket, but your website is running so slowly. I can't navigate around your site at all. Can you tell me why the website is so slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1857": [{"speaker": "user", "text": "I would like to know more about a product because I am thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1858": [{"speaker": "user", "text": "I need to check the status of my order.  It says I paid with a credit card and it was actually debit and I just want to make sure it's processed correctly", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: ZAZIXLXNZ9 Order ID: 4797293469", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1859": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I have a question about these Guess jeans for $79.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--train--1860": [{"speaker": "user", "text": "I'd like to know why the price of these Guess Jeans has gone up since yesterday.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Full name is David Williams and my user ID is 5HO9XTV5VW My order ID is 0122451240 What was the reason?", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1861": [{"speaker": "user", "text": "Hi can you help I forgot to add one more thing to the cart before checkout", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I believe its 9045445413", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I need to add the michael kors boots please size 7 yes that would be 8FBU1WHE8K Bronze member", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1862": [{"speaker": "user", "text": "hii the product in not in good quality and also it price rate also high please send the correct and related product which i found important thing for product is good and neat quality", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "5139849493 Crystal Minh crystalm924@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "5373 1st Ave  Baltimore, CA 92411", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1863": [{"speaker": "user", "text": "Hello, I think there was a mistake with the shipping cost on my order, it is way higher than I expected.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "5098851717, rdomingo234, rdomingo234@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--1864": [{"speaker": "user", "text": "My sunscription was removed from my account but i still wanted it subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1865": [{"speaker": "user", "text": "My package still hasn't shown up. It's been nine days! It was supposed to be a gift for my nephew's birthday.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is aphoenix445 My email is aphoenix445@email.com Order ID: 7685970825", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2255 2nd Ave", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "San Mateo, CA 20634", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1866": [{"speaker": "user", "text": "Hi there. I placed an order and i'm confused about the shipping cost.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "my username is rodriguezdomingo701, my email is rodriguezdomingo701@email.com and the order id is 8234038419", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1867": [{"speaker": "user", "text": "There's a jacket I've been looking at, but I need to know if it will work for skiing. I need a jacket that moves with me so I can ski in it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Man, that's a lot of work! But worth it I guess to save a $54 jacket :-)", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1868": [{"speaker": "user", "text": "i wanted to see about my subscription status my payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1869": [{"speaker": "user", "text": "Hi! I was trying to log into my account to check some information for an order. However I have forgot my username I was hoping you could help me with that", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "25952  (636) 594-2427", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1870": [{"speaker": "user", "text": "Hi there, I want to check the status of my order. It seems delivery time is wrong and needs to be changed My full name is Alessandro Phoenix Order ID: 2863901874 Account ID: XWDEZSAPJR", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"], "intents": ["status delivery time"]}}], "ABCD--train--1871": [{"speaker": "user", "text": "Hi there, I just wanted to check my account or get in there to see more info on something I ordered, but I can't get into my account because I can't find my phone anywhere to use two-factor authentication.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1872": [{"speaker": "user", "text": "Hi I have a question abou tmy account My phone that I used for 2-factor authentication broke so I need to figure out how to get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1873": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I have a question about these Guess boots for $79.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--train--1874": [{"speaker": "user", "text": "hi, i never recieved my package can you check on my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang 5JVVFMZLEH", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloezhang391 chloezhang391@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1875": [{"speaker": "user", "text": "I would like to upgrade my order to overnight delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Chloe Zhang dknki8bzn2 8057172017", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1876": [{"speaker": "user", "text": "Hello. I purchased a promotional package that was supposed to come with a $40 credit, but I don 't see it in my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1877": [{"speaker": "user", "text": "Can you help me verify the items that wered deiivered for order 3224503560", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: XAKGJHZHEG Order ID: 3224503560", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1878": [{"speaker": "user", "text": "I want to cancel my order because the shipping cost is way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: JWPSGIGFXF Order ID: 0825503648", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$54 Why all these questions? This is a shipping issue The shipping cost is too high so I want to cancel my order and get a refund", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1879": [{"speaker": "user", "text": "My cart isn't updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1880": [{"speaker": "user", "text": "I was wondering about the guess jacket I ordered Can you tell me how to take the hood off? is it detachable?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1881": [{"speaker": "user", "text": "hi what happens if I am late with my subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1882": [{"speaker": "user", "text": "Hi so sorry to have to trouble you guys with this, my cat stepped on my keyboard as I was saving my address into the account and now the number is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Thanks! He must be a coder or something because now I'm not seeing an edit button on there @_@ I name is Norman Bouchard and my actual address is 6745 Lincoln Ave  La Fayette, WA 70652", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Alrighty let's start with pin 764954 Email is normanbouchard957@email.com Andddddd last but not least! Username is normanbouchard957", "domains": ["manage account"], "labels": {"slots": ["pin number", "email", "username"]}}, {"speaker": "system", "text": "You would like for your address to be fixed to 6745 Lincoln Ave?", "domains": ["manage account"], "labels": {"slots": ["street address"]}}], "ABCD--train--1883": [{"speaker": "user", "text": "Hello, I want to add a item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: B4SXY4TV18, order is 6800220115", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1884": [{"speaker": "user", "text": "I want to know the price of gift wrapping my items because i'm thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "The gift wrapping has a set price of $4.99. It also depends on size. If the item is oversized, it will cost more. You can also add a message of up to 300 characters with any wrapping. I hope this information helps.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1885": [{"speaker": "user", "text": "Hi! I was meaning to buy a gift for a friend and wanted to know about your gift wrapping charges please", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1886": [{"speaker": "user", "text": "I have an unusual situation, I want to order something but I cannot my account. It seems that I have forgotten my password. I cannot access my account that is.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "David Williams I know my username if that would help? davidw44", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1887": [{"speaker": "user", "text": "yes i would like to check the status of my account. It looks like a premium subsription was added to it and i did not want this", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1888": [{"speaker": "user", "text": "I'm trying to check on my online order I forgot my password though my username is davidw27 and pin 238739", "domains": ["account access"], "labels": {"slots": ["username", "pin number"], "intents": ["recover password"]}}, {"speaker": "user", "text": "David Williams davidw27", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1889": [{"speaker": "user", "text": "Can i move hy shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "DYWI9VUKSF 5284434792", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1890": [{"speaker": "user", "text": "Hi! My promo code is saying it is invalid.  I just got it 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--1891": [{"speaker": "user", "text": "I wanna know about my subscription I ask cause I wanna keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: XQMH31KV5C Order ID: 8281968785", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1892": [{"speaker": "user", "text": "Hello, my name is Norman Bouchard and I would like to change the primary payment method for my account.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Sure... My username is normanbouchard975, my order id is 8176447418, and my email address is normanbouchard975@email.com", "domains": ["manage account"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--1893": [{"speaker": "user", "text": "I got an email that said I ordered 2 items.  I thought I only ordered 1.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Alessandro Phoenix   OLTVERFZ9X", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1894": [{"speaker": "user", "text": "I wanted to check the status of my order. The delivery time is wrong and I'd like it changed.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter HBMS0GTXPZ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1895": [{"speaker": "user", "text": "yes i want to place and order and i want to see if my items in my cart qualifies from free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1896": [{"speaker": "user", "text": "My email says that i have two tiems in my order but i ONLY ordered ne My name is Joyce Wu", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "KZZCAA37XF 6341587282", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1897": [{"speaker": "user", "text": "Yes i was trying to figure out why the website is running really slow today", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1898": [{"speaker": "user", "text": "Hello, it appears that a promo code I received is invalid when I try to enter it.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1899": [{"speaker": "user", "text": "Hello, very good, thank you", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "sa234036 sa234036@email.com 2992100286", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1900": [{"speaker": "user", "text": "I bought the wrong color, can I return this item.  My name is Crystal Minh", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: crystalm134@email.com  Username: crystalm134 Order ID: 3757478598", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "7096 1st Ave  San Lima, TX 14529 I'll use your drop off center to return it if that's okay", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1901": [{"speaker": "user", "text": "hey I always sign in with my phone which is gone now need help getting back in on my new device", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yeah it wants me to authentificate or something i'm safzal38", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--1902": [{"speaker": "user", "text": "I want to purchase this pair of boots but the website isn't giving me much info Can you tell me if these Calvin Klein boots are waterproof?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "They're brown zip-ups for $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1903": [{"speaker": "user", "text": "Yes i'm trying to view my shipping history online but somehow i forgot my password and can can't access it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "its nbouchard692", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "okay and its 3596  738212 sorry", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--1904": [{"speaker": "user", "text": "Hi. I just placed an order, but I have one more item I forgot to add to the shopping cart. Can I still add it?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "The account ID is 5P7CSAI7PJ. The order ID is 4302829760", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My zip code is 62446. My phone number is (434) 528 9367e number is (434) 528-e number is (434) 528-", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--1905": [{"speaker": "user", "text": "HI, What is the refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1906": [{"speaker": "user", "text": "can i get a refund on my shipping fee?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "asanders427,asanders427@email.com,  5834100114", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1907": [{"speaker": "user", "text": "I need to check a shipping issue cause the cost was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: Joyce Wu  Phone Number: (377) 445-5566  Member Level: Guest  Email Address: joycewu2@email.com  Account ID: BHMTQV5VAS  Username: joycewu2", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "account id", "username"]}}, {"speaker": "user", "text": "Order ID: 7344773516", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1908": [{"speaker": "user", "text": "Hi there. I would like to check the status of my account. It was upgraded to a premium subscription and that is something I do not want.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--1909": [{"speaker": "user", "text": "Can you please see if I still have the subscription on my account?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "Sorry, I do not have either. Will my address help?  4197 Lexington Ave  Brighton, WA 66945", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1910": [{"speaker": "user", "text": "I have an issue with my premium subscription and I was wondering if someone could help me I love my subscription! But I'm struggling right now with money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "4ALIUSCXVV 8948387927", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1911": [{"speaker": "user", "text": "Hello I am interested in knowing why the website is so slow right now.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1912": [{"speaker": "user", "text": "Hello, I am going to complain because the item I want is now way overpriced compared to other stores", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "DXNMBFMWZQ,  6258197355", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1913": [{"speaker": "user", "text": "Hi, my name's Rodriguez Domingo, Silver member it's kind of embarrassing, but I seem to have forgotten my username, can you help with that?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--1914": [{"speaker": "user", "text": "Hi, it seems i cannot get into my account because i lost my phone i was using for the 2 step verification", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--1915": [{"speaker": "user", "text": "This Calvin Klein jacket is bomb, but the hood is soooooooooooo lame. Can you tell me if it's detachable? Like, is there a hidden zipper or something?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1916": [{"speaker": "user", "text": "Ugh, im so annoyed.  These boots were only 60 yesterday and now they are 74", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "QYCZHYB8MN 4408423472", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1917": [{"speaker": "user", "text": "Hi. I placed an order a while ago, but haven't received my package yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure, my username is davidwilliams371 and my email is davidwilliams371@email.com give me a sec to find the order ID...", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "OK, found it 9528105985", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1918": [{"speaker": "user", "text": "Hi, I'm trying to buy something but my cart isn't updating with the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1919": [{"speaker": "user", "text": "why are these boots out of stock now", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1920": [{"speaker": "user", "text": "Hey what's shaking? I need to return a jacket, I got the wrong size.;", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Fantastic! I am really glad to hear that. My name is Alessandro Phoenix My username is aphoenix413 and email is aphoenix413@email.com The order ID is 2284756365", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "When do I get my refund? Yeah it's 4763 1st Ave  Newark, NY 6635", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1921": [{"speaker": "user", "text": "I just want to confirm that my shipping date is correct. I got a email saying something about it,", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Crystal Minh,1936102100", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1922": [{"speaker": "user", "text": "Hi, my name is Norman Bouchard.  I placed an order, but I'm going to need to cancel it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "certainly, they are, in that order: oops, I'm sorry, I don't seem to have an account ID.  This was an order I placed as a guest but my order ID is 8016396820", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--1923": [{"speaker": "user", "text": "Hi I need to check on my order status. The cost of shipping was so high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My account ID is KNBO16XAP2 And the order number is 9227421524 The order was for a pair of Michael Kors boots", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "No, but the boots were $99.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1924": [{"speaker": "user", "text": "Hi. I got an email saying I may have some missing credits on my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--1925": [{"speaker": "user", "text": "Hi, my name's Joseph Banter.  I need to check something on my account, but I've forgotten my password.  Can you help me with that?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I couldn't get the lost-password window to work with what I thought was my username, but I know that I have an account there okay, zip is 80247 (445) 325-4793", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1926": [{"speaker": "user", "text": "I need to check on my order because the delivery time is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Alessandro Phoenix XHCRU2OB9D  2780958129", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1927": [{"speaker": "user", "text": "Hello, I am trying to browse the site and it is going really slow for me", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1928": [{"speaker": "user", "text": "What's the cost of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "For just a shirt which is likely less than 5 lbs, it would be $39.99 was there anything else I could help you with tonight?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--1929": [{"speaker": "user", "text": "Hello. I have an issue with my order I need someone to help me fix it, please", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "0KRU4OMFL8 0006921597", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1930": [{"speaker": "user", "text": "I want to change the name on the account because the name is spelled incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "OKAY Name: Rodriguez Domingo  Password: NMXGhdLu  Member Level: Silver  Pin Number: 387614", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Order ID: 9810359478", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--1931": [{"speaker": "user", "text": "Hi, I want to buy some things but when I add them to the shopping cart, the cart doesn't get updated.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "I'm Albert Sanders My username is asanders559", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Whoops, I forgot to check that. It looks like the Guess Jeans are out of stock. Sorry about that!", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--1932": [{"speaker": "user", "text": "Hello so it looks like i got charged twice for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: 41FP8HQQTD Order ID: 0573943170", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1933": [{"speaker": "user", "text": "Hi, I think the delivery time on my order is wrong and I need to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "HTTI1DBUMS, 9482718174", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1934": [{"speaker": "user", "text": "Hi, I'm doing some shopping there, but I can't seem to add any items to my cart.  Can you help with this?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1935": [{"speaker": "user", "text": "Hello there, I would like to check the status of my order, because I only ordered one item, however, my email confirmation says I ordered two items.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My name is Joseph Banter and my account ID is:  YKKSAJD4DY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes, I sure do!  My order ID is: 0830865726", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--1936": [{"speaker": "user", "text": "I just wanted to check - does the displayed cost include the shipping fee? I got an email that said it doesn't.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--1937": [{"speaker": "user", "text": "Hi there. I was thinking of purchasing something for my husband's birthday, but I wanted to know first if I could cancel the subscription afterwards if I don't like it and, if so, how I would do that.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1938": [{"speaker": "user", "text": "Hello. My order arrived but it was stained.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: chloez69, Email Address: chloez69@email.com, Order ID: 1976214671 Yes I'm a perv", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9393 2nd Ave  Baltimore, TX 58678", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1939": [{"speaker": "user", "text": "I have a complaint. Every time I look at something it's always out of stock. What's the problem?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1940": [{"speaker": "user", "text": "Hi, I was thinking about getting this Tommy Hilfiger jacket in black, but I had some questions about it. Can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--1941": [{"speaker": "user", "text": "Hi could you help with an item?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--1942": [{"speaker": "user", "text": "Hi! i have this premium subscription shopping service. However, i just noticed that i was charged twice dor an item i had bought i would like to get the money back please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: YVRBCNS8EX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7303609787", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "I have refunded the $64 to you.  You should see this in 4-5 business days. Is there anything else I can help you with today?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--1943": [{"speaker": "user", "text": "i would like to know if this Guess jacket is likely to chrink? shrink sheesh", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1944": [{"speaker": "user", "text": "Hello, I am upset because an item I want to purchase is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1945": [{"speaker": "user", "text": "Yes my credit card keeps getting rejected when i try to buy something of  your site", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--1946": [{"speaker": "user", "text": "Could you tell me when my payment is due for my premium membership?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard GUPBHX4ZKC 1845141627", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1947": [{"speaker": "user", "text": "Hi! I want to get an extension for my membership bc i need some more time", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "QSVP7NQ1ZG 3374900622", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1948": [{"speaker": "user", "text": "Good day I am checking on a shipping issue I am being charged a pretty high amount Can someone look into that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix and my account id is AFEQXLXZUI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "alessandrophoenix362, alessandrophoenix362@email.com, and 9396456204", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1949": [{"speaker": "user", "text": "I have a problem with the cost of shipping.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: normanb8@email.com Order ID: 3841996175 I don't have my user ID", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--1950": [{"speaker": "user", "text": "I would love to know more about a product because I'm thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1951": [{"speaker": "user", "text": "Hello, I am having an issue with a promo code. It keeps saying it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--1952": [{"speaker": "user", "text": "I need to see what my order's status is. I think that the wrong payment method might have been used.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My name is Albert Sanders and my order ID is 5789676195.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yeah, it is X4WIRRFGB0", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--1953": [{"speaker": "user", "text": "Hello, can you look at my order? I see there's an extra fee on here, but I don't know what it's for. I think it's a mistake and needs to be taken off.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID is NJC4OTP89W My name is Rodriguez Domingo, not related to the opera singer.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Lol, everyone always asks. Sure, order ID is: 4015715803", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I didn't buy Guess boots. I got a Calvin Klein jacket If the order is completely wrong, then I'm canceling altogether. Check to make sure the right thing is being sent out, because I should be getting a black Calvin Klein jacket for $94, and that's all.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--1954": [{"speaker": "user", "text": "I'd like to set up a return.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "albertsanders602@email.com Username: albertsanders602 Order ID: 7020221588", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "great! 8361 Kennedy St  San Lima, CA 79074", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--1955": [{"speaker": "user", "text": "Hi I have a question about a product. It's the tommy hilfiger boots", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "but I couldn't but it then. I tried to buy it today and its now $79", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--1956": [{"speaker": "user", "text": "Yes, I am trying to access my account online but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 73687, phone is  (992) 683-9914, and email address is aphoenix@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--1957": [{"speaker": "user", "text": "I'm trying to find out why my search bar isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1958": [{"speaker": "user", "text": "Hi, this is Joyce", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--1959": [{"speaker": "user", "text": "Why is there a crazy fee on my bill? It's ridiculous.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: GPS4D9UDX9 Order ID: 0428065946", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1960": [{"speaker": "user", "text": "Hi.  My name is ALessandro Phoenix.  The website is really slow today, and I'm wondering what the issue is and if you can help fix it?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1961": [{"speaker": "user", "text": "I was trying to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "ap962594 ap962594@email.com 4802475667", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--1962": [{"speaker": "user", "text": "Hello. I am in a big rush to get my order as soon as possible and need to upgrade to overnight shipping. How an I do that?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My Account ID is: T0QGRWJWZJ, and my Order ID is 6957280297", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1963": [{"speaker": "user", "text": "Hi. Well. I'm a bit upset. The cost of my shipping is so high!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: jbanter3@email.com Username: jbanter3 Order ID: 9086231605", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--1964": [{"speaker": "user", "text": "Can i add an item to an order i placed?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams Account ID: HJV9OXABMZ Order ID: 3956431760", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1965": [{"speaker": "user", "text": "i am trying to navigate your website and it is excruciatingly slow.  what is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--1966": [{"speaker": "user", "text": "Hi. I wanted to know if my subscription cost can be delayed for a little bit because I didn't make as much money as I had hoped this month.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure. My account ID is 8KEIANY3NO and my order ID is 46 sorry 464512260", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4640512260 That should work", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--1967": [{"speaker": "user", "text": "The items i have been trying is always out of stock I have been looking for them for a month on the website", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--1968": [{"speaker": "user", "text": "I'm having this crazy frustrating issue with your site. Every time I add something to my order, the shopping cart doesn't update. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1969": [{"speaker": "user", "text": "Hi, I'm thinking about buying the Tommy Hilfiger boots. I have a bit of a problem, I constantly step on gum. I don't know how, but I hate when it gets stuck in my shoe sole. Do you have any recommendations for getting gum out of these soles?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--1970": [{"speaker": "user", "text": "Hi. I was wondering how much it would cost to have my name stitched into the white Calvin Klein T-Shirt.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1971": [{"speaker": "user", "text": "hello I am really hoping you can help me I'm pretty unhappy with what I am seeing on my account", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "ugh.. V1MLV7WBGD acct ID 1530059635 order phone:1936026837 please ... a manager? can you please transfer me ? I am just trying to get my money back for something I did not buy!!", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--1972": [{"speaker": "user", "text": "Hello, I want to upgrade to overnight shipping I would like to get my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: TPCGK3AKB9 | Order ID: 3557586159", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1973": [{"speaker": "user", "text": "I want to check on if my subscription is active", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "My account id is KZVUPBGHZ0 and my order id is 3818351219", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1974": [{"speaker": "user", "text": "Hi. I needed some help. I want to check the status of my order. I need the delivery time changed. The order statement says delivered, but it is not here. Hello?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID : H4YVJ4QPQC Order ID: 6429286405", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1975": [{"speaker": "user", "text": "Hi there. I am looking to buy a pair of Guess jeans. But they are $30 more to buy them here then the competition. Can you price match?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: VEQNASYB6M Order ID: 5188736041", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1976": [{"speaker": "user", "text": "I am having trouble with the search function on your website. Is it normal?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--1977": [{"speaker": "user", "text": "Hi. I would like to know if my subscription includes free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--1978": [{"speaker": "user", "text": "Yes, I'm Carla Ortique", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Okay Here is my Order id 4194513554", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--1979": [{"speaker": "user", "text": "Hi can you please tell me what my subscription status is? I want to keep it and I need to make sure it is not delinquent", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Crystal Minh 23rzn7l1ry 8104847611", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1980": [{"speaker": "user", "text": "Hello, I am not able to access my account because I seemed to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--1981": [{"speaker": "user", "text": "Can you tell me what I have to do to cancel a subscription? I want to buy some things but can't if I'm still paying for the subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1982": [{"speaker": "user", "text": "How to remove grass strain from jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1983": [{"speaker": "user", "text": "I was shopping earlier and thought I added everything I liked to my cart, but I forgot the boots. Can I still add them to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Albert Sanders. My account ID is EYKX1T79R5 and my order ID is 7138041284.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1984": [{"speaker": "user", "text": "Hi, I am having a problem with some jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--1985": [{"speaker": "user", "text": "Hey!   I think the payment on my order is not right, can you check in on it for me?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: DBK4ZS07RA Order ID: 4691573823", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1986": [{"speaker": "user", "text": "Hello, I was curious as to what your refund policy is?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--1987": [{"speaker": "user", "text": "I am trying to ad an item to my cart, but it is not updating right", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--1988": [{"speaker": "user", "text": "Hello.  I noticed that my address was incorrect I need to change it, please.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Yes.  The old address is:  4570 Primrose Avenue", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Sure.  My zip code is:  77827, email address is:  albertsanders423@email.com, and user name is:  albertsanders423", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}], "ABCD--train--1989": [{"speaker": "user", "text": "I want these specific boots but it says you're out of stock and I really need them what do those things mean?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--1990": [{"speaker": "user", "text": "Hello I would like to know the benefits of the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--1991": [{"speaker": "user", "text": "Hello Is my shipping date tomorrow afternoon? Because you got an email notification implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: T8ESHI8RWO Order ID: 0255980523", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: josephb4 Email Address: josephb4@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--1992": [{"speaker": "user", "text": "hey just some concerns about your pricing today if anyones there", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--1993": [{"speaker": "user", "text": "Tell me more about the 50 dollar Guess jacket", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--1994": [{"speaker": "user", "text": "My name's Joseph Banter, I need to dispute a bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "QG4PPJGHGZ 8420533828", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1995": [{"speaker": "user", "text": "I think my premium subscription was removed from my account even though I did not ask it to be.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--1996": [{"speaker": "user", "text": "I have had my eye on a pair of boots and went to order them today and they are $10 more expensive today than they were yesterday ::(", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: LDMXA4BYKF Order ID: 6377395554", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--1997": [{"speaker": "user", "text": "I'm thinking about buying some stuff, but I have a lot of brothers and sisters and we get our clothes mixed up sometimes. So I'm wondering how much it costs to get my name stitched inside a jacket I want to buy.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--1998": [{"speaker": "user", "text": "I was looking at some guess jeans and was wanting to get some more info about them", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--1999": [{"speaker": "user", "text": "Hi, I want to return these jeans. They are the wrong size. I ordered a medium but they gave me an extra small.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alberts3 alberts3@email.com Order ID: 5339538589", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2000": [{"speaker": "user", "text": "Hello I'm wondering if you can give me some more info about one of your products.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2001": [{"speaker": "user", "text": "Hi I want to get a refund because you just bought the item described below, but I changed my mind I bought Calvin Klein boots", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: IKCIWA0XGZ Order ID: 9467193946", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo063 Email Address: rodriguezdomingo063@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2002": [{"speaker": "user", "text": "Hi I wanted to get a refund for an item I just purchaed", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "josephb5, josephb5@email.com and the order ID i 4634905605", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $69 I dont have any account ID, I only have my user name. If it is easier a gift card would be fine.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "1139 Primrose Ave Newark, NY 97920", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2003": [{"speaker": "user", "text": "Hi! I have this premium subscription shopping service and want to keep it I was hoping you could give me an extension to pay the fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: EDLPUYLSPW Order ID: 0340398121", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2004": [{"speaker": "user", "text": "I just received a bill and I'm being charged for something I didn't order.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I was charged for a Guess jacket. I never ordered one.", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "I don't have an account id. Order id is 9351910262.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Well I'm being charged $79 for a jacket that I didn't order. Something should be done.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2005": [{"speaker": "user", "text": "I am wanting to renew my annual subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID is SYPCJU4OXU Order ID is 2195455326", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2006": [{"speaker": "user", "text": "Hello i need to cinfirm my shipping date, because i got an email with different into. *Confirm.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "albertsanders660@email.com 3691826568 I just really need to verify that the original shipping date of monday, by 5pm is correct.", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--2007": [{"speaker": "user", "text": "I need to fix the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "My e-mail is dw030269@email.com. zip is 91881, old number is (143) 600-3487", "domains": ["manage account"], "labels": {"slots": ["email", "zip code", "phone"]}}], "ABCD--train--2008": [{"speaker": "user", "text": "Hi I want to return the item below because the product below had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: dwilliams308 Email Address: dwilliams308@email.com Order ID: 6619265809", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2009": [{"speaker": "user", "text": "Hello, my package never arrived. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "joycewu5 joycewu5@email.com 6817623927", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1112 Brushwick Dr  Baltimore, MI 34114 I appreciate it.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Michael Kors jeans Michael Kors jacket And a Guess jacket Yes.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2010": [{"speaker": "user", "text": "Hi, I forgot my username and I need to access my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "77696 is my zip code.  I don't know the email that is associated with my account.  But I have a phone number if that helps?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Phone Number: (753) 731-8447", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--2011": [{"speaker": "user", "text": "Yea, so I have this subscription right? But I don't have money to pay for the extension quite at this moment Can we just pause the account for awhile?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: 1GPEMYBO7M Order ID: 3804906281", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Phone Number: (381) 376-2118", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--2012": [{"speaker": "user", "text": "Hi....my wife looked at my purchases and said that I should have a 40$ credit but I do not see it. Can you help me with this?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "I last bought a calvin klein shirt but I loved it so much that I threw the bill in the recycling bin. I knew I would not have to return it. It was 49$ and was sent at my address 5038 2nd ave raleigh wa", "domains": ["manage account"], "labels": {"slots": ["amount", "street address"]}}], "ABCD--train--2013": [{"speaker": "user", "text": "I need to check the status of my order. It looks like my delivery time is wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "3701065247   1YQH9ICBFN", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2014": [{"speaker": "user", "text": "Yes, I need to return an item.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Yes, my username is josephb5, and my email is josephb5@email.com Give me a sec to find the order id...", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "OK, found it - 0195027693", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Great! I'm at 2258 Circle Drive, San Mateo, TX 78560", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2015": [{"speaker": "user", "text": "Yo, your site has a serious issue going on right now. I'm trying to buy this overpriced Tommy Hilfiger jacket, and my credit card keeps getting rejected, when I KNOW that I have plenty of free space on that thing./", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2016": [{"speaker": "user", "text": "Hi! I have questions about your Michael Kors Jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2017": [{"speaker": "user", "text": "I have a question about your jeans It's the tommy hilfiger ones. The one for $54", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--2018": [{"speaker": "user", "text": "I like what is offered", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2019": [{"speaker": "user", "text": "Hi. I just bought a pair of jeans, but I no longer want the purchase and I need to get a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I would like the refund before the item ships out joseph banter my member level is bronze the order ID is 6081384845", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is jbanter3 my email is jbanter3@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2020": [{"speaker": "user", "text": "Hi can I remove the second item from my order because I purchased it by accident and it\u2019s the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}], "ABCD--train--2021": [{"speaker": "user", "text": "Hi, I forgot my password, so I am unable to access my account :(", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes, it is ap688062", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2022": [{"speaker": "user", "text": "Hello, I am trying to access the website but it is runing very slowly for me", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2023": [{"speaker": "user", "text": "Hi! I was trying to access my account online but i lost my phone and i use it for two-factor authentication. I was hoping you could help me log into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2024": [{"speaker": "user", "text": "I have some questions about a shirt on your site.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2025": [{"speaker": "user", "text": "Hi, I recently placed an order and I would like to upgrade it to overnight shipping as I need it ASAP.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "David Williams Account ID: 0N8XAPF8SD", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6572086687", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2026": [{"speaker": "user", "text": "Hi! I'm so excited I just became a member!", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 4G2R3FIFAB Order ID: 9308785986", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2027": [{"speaker": "user", "text": "Hi, so what is the process of cancelling a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2028": [{"speaker": "user", "text": "Hi, i was charged be an order that i never bought for", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "David Williams | Order ID: 9962885283 | i dont have my account id on me right now", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I was charged $89 dollars for a pair of jeans i didn't order", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Username: dwilliams741 | Email Address: dwilliams741@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}, {"speaker": "system", "text": "To verify for 89 dollars correct?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2029": [{"speaker": "user", "text": "Hi I\"m thinking about buying a jacket, I'd like to know more about it please.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2030": [{"speaker": "user", "text": "Yes I returned an item and it's still showing on my billing statement.  I was told that charge would be reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "username:alberts1 email:alberts1@email.com order ID 5139122674", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2031": [{"speaker": "user", "text": "Hi there. I wanted to purchase something from your website but every time I add the item to my cart, it does not update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2032": [{"speaker": "user", "text": "I want to know when the fall collection drops, I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2033": [{"speaker": "user", "text": "yes, I'm worried my payment info for my last order was wrong?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "$84 thank you! that was paid by credit card then?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok I have submitted your refund for $84 It was. I was able to pull up the order and the card was on file.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2034": [{"speaker": "user", "text": "I\u2019m here to see if I could return a jacket I bought from you guys it appears to be a little to small", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sanyaa48 0088248102 sanya48@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "$89 Sorry put the refund on credit card", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "9505 primerose qvesqn Lima mi 81839", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}, {"speaker": "system", "text": "Thank you for your address! Since you actually wanted to put it on your credit card I did not need it anymore I have issued you a refund of 89 to your credit card.  Is there anything else you need assistance with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2035": [{"speaker": "user", "text": "How do i remove the paint stain from the boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2036": [{"speaker": "user", "text": "Hi, I am interested in a jacket on your website but the materials aren't listed I was hoping you could help me with that", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2037": [{"speaker": "user", "text": "Hi, I returned an item and still have not received my refund on my account yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "albertsanders552 Order ID: 9427748620 albertsanders552@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2038": [{"speaker": "user", "text": "Hi! I had a question about the subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2039": [{"speaker": "user", "text": "Hi, I am interested in a jacket and would like a bit more detail. Can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2040": [{"speaker": "user", "text": "I signed up for the premium and would like to keep it active, can you tell me when it is due? My account id is FX1FQZWDRZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due amount"]}}, {"speaker": "user", "text": "Joseph Banter 4088320881", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2041": [{"speaker": "user", "text": "Well I wanted to check how my orders coming along but I lost the phone I use to visit the site now my home pc won't let me 2 factor authenticate..", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2042": [{"speaker": "user", "text": "Hello, I requested a refund a bit ago and would like to check and see if it has gone through yet?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alessandrophoenix727 alessandrophoenix727@email.com 7734047339", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2043": [{"speaker": "user", "text": "hello I was wondering what the price of overnight shipping was", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is based on the weight of the items.  If your order is being shipped to the continental US the rate is $39.99 for items of 5 pounds or less, $54.99 for items 10 pounds or less, and $69.99 for all other items.  If the order is being Is there anything else I can assist you with today?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2044": [{"speaker": "user", "text": "Hello I need to check the status of my order. My payment method is incorrect.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sanya Afzal VZMO5K2LM3 8476465550", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2045": [{"speaker": "user", "text": "When I signed up for the premium service I was charged twice I would like to get the additional charge reversed", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "ANNZNVK0D3 2569240101", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2046": [{"speaker": "user", "text": "I need to check my delivery time. It says that my package is to be delivered next Friday but it is supposed to be this Friday", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter S2UFIRU9LM", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order Id 1871381766", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2047": [{"speaker": "user", "text": "hi I was hoping to check the status of my refund I am still waiting and wanted to make sure", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Crystal Minh crystalm387@email.com Order ID: 6697427837", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: crystalm387", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--2048": [{"speaker": "user", "text": "Can you tell me about all the membership levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2049": [{"speaker": "user", "text": "hi i want to confirm my shipping date because i got an email saying it was different", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "0WUFVGI06G Order ID: 6132953260", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "alberts3 alberts3@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2050": [{"speaker": "user", "text": "Hi, I'm curious about my order status, my shipping was too high and I need to cancel my order. Account ID: QVRRMUQCVQ My Name is Norman Bouchard", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["cost"]}}, {"speaker": "user", "text": "Order ID: 5201966945 The delivery status is delivered.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: nb479513", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: nb479513@email.com Order ID: 5201966945", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "It is too much, The price $69, plus all the shipping added is too high.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "4007 Brushwick Dr  Jacksonville, TX 44058", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2051": [{"speaker": "user", "text": "I'm trying to add a pair of Guess Jeans to my cart but it is not updating", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["shopping cart"]}}], "ABCD--train--2052": [{"speaker": "user", "text": "I need to make a change to the shipping on my order. Can you help with that?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "crystalm940 crystalm940@email.com Order ID: 9679250764", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2053": [{"speaker": "user", "text": "Hi, Id like to return my item as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Of course, my username is as437140 My email is as437140@gmail.com @email.com** and my order ID is 7148038408 So my email is as437140@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2054": [{"speaker": "user", "text": "Hi, I think I am missing $40 in credits on my account. I should have received the credit for a promotional package I purchased.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2055": [{"speaker": "user", "text": "Hey there, I can't get into my account because I lost my password.   Is there anything you can do?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2056": [{"speaker": "user", "text": "Can I get an extension on my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Y8I1BKKBGP 1854531633", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2057": [{"speaker": "user", "text": "I love my subscription and i want to keep it! Cna you please check my status and if i owe anything?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "yeah Account ID: RVVONTTTUW Order ID: 3361196749", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2058": [{"speaker": "user", "text": "Hi!  I totally forgot to add an item to my last order.  Do you think you can help me add it in?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Chloe Zhang is my name Account ID: UT3HLYBYWZ Order ID is 3752758935 Shipping Status says Delivered", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It was a Guess shirt for $94", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2059": [{"speaker": "user", "text": "Hi I am thinking about buying a CK jacket. but I am not sure about it I am wondering, how to clean the jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2060": [{"speaker": "user", "text": "I heard from my spouse that my account subscription was added and I didn't want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2061": [{"speaker": "user", "text": "Hi, first I'm sorry if I end up sounding annoyed but I've been on your site for about half an hour now and anytime I try to click or reload something I just get the buffer wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "I was looking for the brown Calvin Klein boots for $54", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--2062": [{"speaker": "user", "text": "I had wanted to go online and look at my shopping history, but I can't access my account because I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 47752. My phone is 014-108-9647", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2063": [{"speaker": "user", "text": "I like the Tommy Hilfiger jeans that you've priced fro $64.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--2064": [{"speaker": "user", "text": "hi, the site is very slow.  is there anything I can do to resole it? resolve", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2065": [{"speaker": "user", "text": "When will the Spring collection be available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2066": [{"speaker": "user", "text": "Is your website under a DDOS attack or something? it's incredibly slow right now.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2067": [{"speaker": "user", "text": "I was thinking about buying one if you guys products and i wanted to see if you could give me more info on it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2068": [{"speaker": "user", "text": "Hi I wanted to check the status of my order I only ordered 1 item but it says 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "my account id is 8H6BT8FT5I", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0800240920 yes", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2069": [{"speaker": "user", "text": "yes, i want help for u", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "yes sure, i will give Account ID: 7VUNZ64WDF", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My name David Williams and Order ID: 3988940834", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2070": [{"speaker": "user", "text": "Hi I have a question about an order I had made. It's been awhile and I never received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Alessandro Phoenix If it helps my order ID is 3251288693 I ordered it a few months back and never got it", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yeah 6RYBLUQ03J", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah aphoenix597 it's the Guess t-shirt", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "9719 Lincoln Ave  La Fayette, TX 94578", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2071": [{"speaker": "user", "text": "i keep searching for penis, but i keep getting \"0 results found\" it seems like something is wrong", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2072": [{"speaker": "user", "text": "I was charged for subscription that I never wanted Joseph Banter", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2073": [{"speaker": "user", "text": "Hi! I have some stuff in my cart that I want to buy but I'm not sure of the price to get it shipped overnight. Would you know?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2074": [{"speaker": "user", "text": "Hello, I have a problem with my premium subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2075": [{"speaker": "user", "text": "Hi, how can I reset my password?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, asanders670@email.com", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2076": [{"speaker": "user", "text": "Yes i was thinking about ordering something from your site and i want to know about your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2077": [{"speaker": "user", "text": "hi i wanted to know if im getting free shipping with my order.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2078": [{"speaker": "user", "text": "I'm trying to login to my account, but I can't access it because I lost the phone that is set up for 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2079": [{"speaker": "user", "text": "Hi!  I have a promo code and I'm wondering when it can be used? I would really like to buy some stuff I'm a bronze member if that helps you at all", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2080": [{"speaker": "user", "text": "Hi i want to add a new item to my order because i forgot to add it before.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "yes, order id 9621926017", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2081": [{"speaker": "user", "text": "I wanna return an item that had a stain on it. It was a Michael Kors shirt", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "sanyaa58 Order ID: 9273915052 Email Address: sanyaa58@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "4897 Woodshore St  Monterey, TX 71334", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2082": [{"speaker": "user", "text": "Hi! I want to buy these Jeans but I need to know how much tailoring cost", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2083": [{"speaker": "user", "text": "Hi, I need to check my refund status. My name is Rodriguez Domingo, I just need to see if it's being processed or not.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rdomingo780 rdomingo780@email.com 4292886862", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2084": [{"speaker": "user", "text": "Hi, I need to schedule a return.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "yes sorry cminh747  cminh747@email.com 6259115339 Sorry about that, I had a drink spill on my desk!", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0509 Kennedy St  Baltimore, TX 33929", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2085": [{"speaker": "user", "text": "Hi! I need to remove the second item from my order.  I husband hated it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "HCT6UY43ID 5254223009", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2086": [{"speaker": "user", "text": "Hello. I need to change the name on my account. I realized it's spelled incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My username is sa081907 and my order ID is: 0990545908 PIN number is: 955799", "domains": ["manage account"], "labels": {"slots": ["username", "order id", "pin number"]}}], "ABCD--train--2087": [{"speaker": "user", "text": "Hi! I'm trying to buy a jacket from your website but somehow I can't put it in my cart. Is the website is down?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2088": [{"speaker": "user", "text": "I want to check my order status because the shipping charge was too much I would like to get a refund for the shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My user name is josephbanter118 my email is josephbanter118@email.com the order ID is 2838316242", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2089": [{"speaker": "user", "text": "Can you please tell me if the store has any medium Calvin Klein shirts in stock?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2090": [{"speaker": "user", "text": "I need to know about the fabric on one of your coats.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2091": [{"speaker": "user", "text": "Hello, I made a return but for some reason the charge on my bill hasn't been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Sure Username: davidw23  davidw23@email.com Order ID: 4319256134", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2092": [{"speaker": "user", "text": "My credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2093": [{"speaker": "user", "text": "I think I may have a subscription that I didn't order", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2094": [{"speaker": "user", "text": "Hello my name is Rodriguez Domingo and I have a problem with my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: 8XRUKHZHG1 Order ID: 5948414678", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2095": [{"speaker": "user", "text": "Hi...is it possible for the jacket I just ordered to upgrade to overnight shipping because I want it quick!", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My account id is S9RWGGASW3 and the order id is 6304045013", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2096": [{"speaker": "user", "text": "Hi! I wanted to upgrade the order to overnight delivery because I needed the order sooner than I thought", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: TXIGSZGZQB Order ID: 1174271042", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2097": [{"speaker": "user", "text": "HI! I need to change my address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "3630 2nd Ave  Baltimore, NY 14911", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "joycew61 I do not have my password", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "4630 2nd Ave  Baltimore, NY 14911", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2098": [{"speaker": "user", "text": "I want to pay my subscription fee to keep my premium subscription up to date", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Albert Sanders RZU1XPUBM1", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2099": [{"speaker": "user", "text": "Hi! The website is going very slowly, I was wondering what was up?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2100": [{"speaker": "user", "text": "Hi, I need to buy some stuff right now but the search isn't working. I need to get it done as soon as possible since I have an appointment later tonight.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2101": [{"speaker": "user", "text": "I am wanting to place an order and wanted to know what I needed to do to get the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2102": [{"speaker": "user", "text": "I was thinking about pay a item but first i would like to know a little more about it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2103": [{"speaker": "user", "text": "I hope so... can you give me some information about a product i want to buy?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "The 89$ Calvin Klein tshirt.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2104": [{"speaker": "user", "text": "Hi I\u2019d like to change the phone number associated with my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(457) 972-6085", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "85818 Pin: 1234", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2105": [{"speaker": "user", "text": "ugh im so frusterted", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2106": [{"speaker": "user", "text": "Hi I have an issue with my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I really want to buy these cool Tommy Hilfiger boots They are $79 but i forgot to add them to my order Can you help me? I want you to add them to my existing order", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Sanya Afzal 7004276110", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "7004276110 I still told you that lol *just", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Oh, okay It's 2K6JDKQO2X", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2107": [{"speaker": "user", "text": "I'm looking at this jacket and have a few questions for you.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It's the Michael Kors jacket, if that helps, for $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2108": [{"speaker": "user", "text": "yes why is notthing every in stock what kind of business do you ru Hello ??", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2109": [{"speaker": "user", "text": "Hi!  I need to change my main payment method It is not showing correctly when I look it up", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "my zip code is 78220", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2110": [{"speaker": "user", "text": "Yes, I was looking at my account and there seems to be an additional charge added.  Can you check the status of my order, please.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "the order id is 7589935390 the account is VS4UO5LSQG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2111": [{"speaker": "user", "text": "Hi, I was hoping you could give me help with something on my order.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "my account id is BWYZBESKKR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My name is Albert Sanders and it's 3065158276", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2112": [{"speaker": "user", "text": "Hi my name's Albert Sanders, gold member I'm wondering about shipping costs, because I received an email that's a bit confusing", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "YQ9UMVBQ8X 5553913307", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "asanders000 asanders000@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2113": [{"speaker": "user", "text": "what sizes do the boots come int", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}], "ABCD--train--2114": [{"speaker": "user", "text": "Alessandro Phoenix here. I have a promo code that's only 5 days old, and it's already coming up as invalid when I try to use it to place an order.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2115": [{"speaker": "user", "text": "I'm thinking of making a purchase but would like to know your refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2116": [{"speaker": "user", "text": "Hello, I am having issues with my credit card. It keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2117": [{"speaker": "user", "text": "I think i have some missing credits worth $40 on my account I would like to check on status of my account to make sure everything is right", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2118": [{"speaker": "user", "text": "Hi I\u2019m wondering what the benefits of the premium membership are", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2119": [{"speaker": "user", "text": "Hi.....I have a problem I hope you can help me with. My credit card keeps being declined.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2120": [{"speaker": "user", "text": "I placed an order, and in an email notification, the prices I am paying are not the same that were listed. Can you help me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: S9GJPOMCWL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Rodriguez Domingo. Order ID 9992080778", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2121": [{"speaker": "user", "text": "Hi there. I was hoping you could assist me with something. I was looking to purchase one of your jackets, but I wanted to know more about the product. Specifically, I want to know whether the jacket is warm enough for windy conditions.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2122": [{"speaker": "user", "text": "I just wanted to make it known that the calvin klein boots are way overpriced in comparison to other sites its like 30 dollars more", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "TJKB66GGM4 6694130758", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2123": [{"speaker": "user", "text": "hii i am looking for information to get premium membership i am planing to buy some more items also looking for membership options", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2124": [{"speaker": "user", "text": "I am thinking about getting a membership. What is the difference between the levels.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2125": [{"speaker": "user", "text": "It seems my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2126": [{"speaker": "user", "text": "I tried to use a promo code on my order and it says that the code is invalid! I got this code eight days ago. Can you check into this?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2127": [{"speaker": "user", "text": "Hello, can you tell me when the fall collection is going to be released?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2128": [{"speaker": "user", "text": "Hi, I need some information about a product I want to buy.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "How are grass stains removed from the $49 MK jeans?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2129": [{"speaker": "user", "text": "HI.  My name is Joyce Wu I need assistance in determining when my promo code expires.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2130": [{"speaker": "user", "text": "yes I filed a refund earlier, but would like to add another item", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "If possible I would like to add this to my current refund request, though I don't know the state of that one oops, lemme get you that info username is sanyaa32, email is sanyaa32@email.com and Order ID:is 0316000722", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "A Tommy Hilfiger shirt for $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A total amount of $194 refund has been updated.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2131": [{"speaker": "user", "text": "Hi! My promo code that I got 2 days ago is not working It says it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My internet is weird.  Your message just came up 3688309326 Crystal Minh", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2132": [{"speaker": "user", "text": "Hi, what time do you close today? I'm driving from about an hour away so I want to make sure you are open when I get there.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2133": [{"speaker": "user", "text": "I want to make sure that my subscription is active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: THNN2QFLLZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1625516108", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2134": [{"speaker": "user", "text": "hi, i would like to check on an order status but i cannot access my account online because i don't know my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2135": [{"speaker": "user", "text": "Hi! I bought a CK shirt yesterday but I don't think I want it anymore. Can I cancel my item and get a refund?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "my usename is aphoenix337 My order ID is 3895876696 and my email: aphoenix337@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "yes, to my paypal please it was $79 plus shipping", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2136": [{"speaker": "user", "text": "I would like to double check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "jbanter7, jbanter7@email.com, 6309994068", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2137": [{"speaker": "user", "text": "My name is spelled wrong on my account and I was hoping to get that updated.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "zip 67919 pin 3742 order #6006795080", "domains": ["manage account"], "labels": {"slots": ["zip code", "order id"]}}], "ABCD--train--2138": [{"speaker": "user", "text": "I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "LJYGNZAYTM 7688410288", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I think 54.00", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Your account was refunded $54 dollars.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--2139": [{"speaker": "user", "text": "Can you help me add an item to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Great!   I forgot to add it to my cart earlier It's a Guess Shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Sanya Afzal IME4G5NC13 is my account id Order ID: 3592052485", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "You want to order the Guess Shirt, correct?", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Yes please it was $79", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2140": [{"speaker": "user", "text": "Hello, I have a current refund of $100 pending and I want to add this $74 shirt to it", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "joycewu7   joycewu7@email.com and the order id is 2219655254", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "And it was $74?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Perfect! I've updated your account to reflect a total refund of $174 for those two items. Is there anything more I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2141": [{"speaker": "user", "text": "Hello, I would like to check my order status online but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "62227, (641)886-4036", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2142": [{"speaker": "user", "text": "Hi. I ordered the wrong item and would like to cancel my order please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Are you able to help me and cancel this or not email is rd344881@email.com ID is 9737490401 username is rd344881", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--2143": [{"speaker": "user", "text": "yes i would like to check the status of my refund  and paymeny method payment", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure, one moment username is jbanter2, email is jbanter2@email.com , order id is 5635862798 and my name is Joseph Banter", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2144": [{"speaker": "user", "text": "Hi, can you help me? My wife told me that I need to double check the status of my account because my subscription has disappeared from it. What happened?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2145": [{"speaker": "user", "text": "HI, I need to know more about the Michael Kors boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2146": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  My Order ID is 2069027308.  On my last order there was an extra fee added on and I'm not sure why.  Can you tell me?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is DBDOTJKRID.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2147": [{"speaker": "user", "text": "I have yet to receive my package from order id 8626904971", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu   K9VYMFI9TS", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jw717351@email.com    the account id wasnt enough?  I gave you the order number in the first line!", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "1838 Primrose Ave  Brighton, MI 46517", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2148": [{"speaker": "user", "text": "Joseph Banter here. I'm disappointed with how high the shipping fee was on my order. Can I get a refund? A refund on the shipping fee, that is.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "josephbanter439 Email Address: josephbanter439@email.com 0308605422", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2149": [{"speaker": "user", "text": "I need to check on my premium subscription and see when it's due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: 5NAKRGLOKE Order ID: 6544302277", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2150": [{"speaker": "user", "text": "Hi, this is Joyce Wu.  I'm a Gold member there, but unfortunately I need to return an item. I was sent the wrong color boots", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sure, in that order they are: joycew72 joycew72@email.com 4010306903", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$59 for Michael Kors boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2151": [{"speaker": "user", "text": "Hi! Can I ask about the membership level? I am trying to buy a pair of jeans but I am not sure if I can alter it? I can alter it for free..", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2152": [{"speaker": "user", "text": "Hello. I have an issue with your site", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2153": [{"speaker": "user", "text": "HI, I can't access my account because I lost my phone for two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2154": [{"speaker": "user", "text": "I just wanted to check to see if I was eligible for free shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2155": [{"speaker": "user", "text": "Hi I need some extra time so i want an extension to get the money for the premium shopping service", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: JVN6QINUSH Order ID: 3410716818", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2156": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question about these Tommy Hilfiger jeans for $79.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--2157": [{"speaker": "user", "text": "Hello I have a question regarding a credit to my account that I did not receive Would it be possible for you to help me sort that out today?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2158": [{"speaker": "user", "text": "the promo code I wanna use is being called invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2159": [{"speaker": "user", "text": "I would like to move my shipping to next week delivery to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: HXY7R0LCBZ Order ID: 4949614530", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2160": [{"speaker": "user", "text": "can you tell me what sizes the calvin Klein Tshirt comes in?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2161": [{"speaker": "user", "text": "Hi there, I recently placed an order for a shirt and it looks like I was charged an extra fee.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 45IULRCAQY Order ID: 0280737978", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Here's is this again...Order ID: 0280737978 chloe.z@gmail.com username chloeZ", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Address: 7546 Lexington Ave  La Fayette, TX 52532", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2162": [{"speaker": "user", "text": "Hi.  I was looking to buy some Calvin Klein jeans yesterday and they were $60.  I went to finish the order today and they are now $74.  Is there anyway you can price match from the price yesterday?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: JMIBJJNKWU Order ID: 2054688860", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2163": [{"speaker": "user", "text": "hello i am thinking about vuying a product i want to learn about these tommy hilfiger boots are they waterproof?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2164": [{"speaker": "user", "text": "Hi! The website is running really slow for me. I can't use it. Please help!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2165": [{"speaker": "user", "text": "Hello there? I'm sorry to rush but it's a bit of an emergency I can't seem to remember my password, and I need to sign in to check an order status", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "So I can't remember if I had a specific number ID but my username is chloezhang041", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2166": [{"speaker": "user", "text": "I want to buy something but my shopping cart won't allow it to be added. Please help!", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2167": [{"speaker": "user", "text": "Hi, I have a question about mu premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--2168": [{"speaker": "user", "text": "Hi! I ordered a Guess Boots yesterday but today, the price is much cheaper. Can you adjust the price?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joseph Banter My ID is TE6LTHAE5J", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--2169": [{"speaker": "user", "text": "Hi! I want to buy this shirt it is overpriced compared to your competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--2170": [{"speaker": "user", "text": "I'm trying to shop on the site, but the search bar doesn't appear to be working.  It keeps returning really random results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2171": [{"speaker": "user", "text": "Hello I just submit my order but I forgot to add a jacket in my cart. Can you help me?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: 9WFDFMZ6ZT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "8727833598 Sorry... I need to add the CK jacket not the tommy", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2172": [{"speaker": "user", "text": "Hey, I wanted to buy an item yesterday but I needed to wait until today. I just went to purchase it, and it's more expensive today.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "OMX7ENE3KL, 5593088385", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2173": [{"speaker": "user", "text": "Hi, I have a question about the store. I was wondering about your return policy. I need to buy some stuff and I might not end up needing it.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2174": [{"speaker": "user", "text": "Hello I was wondering if it was possible to move my shipping date to next week delivery?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "sure my account Id is EZWDZNCRPE my order if is 8238516728 id i meant", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2175": [{"speaker": "user", "text": "Hi, I was charged twice for my order Can you send me a refund for the second bill?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "4408481303 I don't remember what email address I used or username", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2176": [{"speaker": "user", "text": "Hi, I would like to know the status of my subscription I want to keep my sub and I need to know when it would expire and know the annual fee", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo Account ID: 8JRWSWXCIL Hey, are you there?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2177": [{"speaker": "user", "text": "Hi I have an issue with my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "okay Chloe Zhang my username is chloezhang840", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2178": [{"speaker": "user", "text": "I'm trying to look at my shopping history, but can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "57132  501-661-4674", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2179": [{"speaker": "user", "text": "Hello there, I can't seem to get into my account today.  I don't know what my password is.  Can you help me out?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My username is josephbanter384", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My pin number is 189752", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2180": [{"speaker": "user", "text": "Hi, I can't get online because I forgot my username?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Is it possible that it's aphoenix384?", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "zip is 40416 Phone Number: (333) 117-4263", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2181": [{"speaker": "user", "text": "Hi, I didn't get my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "0CHJCPLOS0 Sanya Afzal", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Two of them a Guess Jeans and a Calvin Klein Jeans I have been waiting for five days", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "sanyaafzal261 an email is sanyaafzal261@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2182": [{"speaker": "user", "text": "I need to check my account to see if the premium subscription service was added by mistake.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2183": [{"speaker": "user", "text": "hi i have a question about my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "OGME1OQSII is my account number, i don't have an order, I'm jsut wondering abotu the account annual fee", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2184": [{"speaker": "user", "text": "Hi, I'm a bronze member there, and I just have a quick question about premium subscriptions What happens if I am late on a payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2185": [{"speaker": "user", "text": "Hi! I had placed an order for a Tommy Hilfiger jacket and I realized that I had ordered the wrong item I was hoping you could help me change the order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: aphoenix046  aphoenix046@email.com Order ID: 2505540551", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2186": [{"speaker": "user", "text": "Hi there! My name is Albert and I subscribed to your premium shopping service a while back, and I just want to make sure that the subscription has been renewed as it is something that I would like to continue.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Not a problem. My account ID is TGOOXC5UBZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "One of my order IDs is 6718494776", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2187": [{"speaker": "user", "text": "I wanna return an item cause it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: Joyce Wu Order ID: 2972912908", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: jw982559@email.com  Username: jw982559", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "5156 2nd Ave  Baltimore, MI 65053", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2188": [{"speaker": "user", "text": "Tom Hello please tell me if my subscription is currently active and when my account will reflect my recent payments towards it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "OBES1CCLZ1 8618632365", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2189": [{"speaker": "user", "text": "Hello! I'm hoping to track down some missing credits from my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2190": [{"speaker": "user", "text": "I want to buy a pair of tommy hilfiger jeans but i need more info about the jeans before I buy them", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2191": [{"speaker": "user", "text": "I never received the product. I am waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "1733 Kennedy St Baltimore, NY 46565 The order is Tommy Hilfiger Jacket", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2192": [{"speaker": "user", "text": "I wanted to check my order but I lost my phone and I need it for two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2193": [{"speaker": "user", "text": "Hello, everytime I try and search for something on the website it is coming up with 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2194": [{"speaker": "user", "text": "i'm trying to use a promo code on the site and it won't work :(", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2195": [{"speaker": "user", "text": "hurry!  I missed an item I gotta have it arrive all together what do i do", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "PJJJP8733L 9956161286 just placed...  is it somewhere in the black hole", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I need the Guess Shirt in white, the 59$ one", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2196": [{"speaker": "user", "text": "Hi my name is Norman Bouchard", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 8HZ8EUCSDJ Order ID: 4360725053", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2197": [{"speaker": "user", "text": "Hi! I recently placed an order. I would like to check my account for some information on it, but I cannot get on because I forgot my username. Can you help me, please?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "2109 9600 Brushwick Dr", "domains": ["account access"], "labels": {"slots": ["zip code", "street address"]}}], "ABCD--train--2198": [{"speaker": "user", "text": "Hi I want to manage my shipping details because my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: crystalminh657 Email Address: crystalminh657@email.com Order ID: 6080056197", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2199": [{"speaker": "user", "text": "Hi I'm wondering how to remove gum from a shoe.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2200": [{"speaker": "user", "text": "Hi there, I have a pending refund. But I would like to add another item to be refunded.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "joycew90 joycew90@email.com Order ID: 9423626854", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Guess shirt $89.00", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2201": [{"speaker": "user", "text": "Hi I want to know how to get a premium membership i plan on buying some things, and the membership would save me quite a bit", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2202": [{"speaker": "user", "text": "Hi can I change my shipping address?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "9269 Lexington Ave  Jacksonville, TX 37389", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone Number: (847) 450-5225 Email Address: rodriguezd588@email.com Username: rodriguezd588", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "username"]}}, {"speaker": "user", "text": "1 Lexington Ave  Jacksonville, TX 37389", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2203": [{"speaker": "user", "text": "Hi i would like to know what material the $84 calvin klein jacket is made out of", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--2204": [{"speaker": "user", "text": "Hi, my name is Chloe Zhang and I'm looking to buy some boots However, my subscription seems to be removed so I don't get free shipping?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2205": [{"speaker": "user", "text": "Hi, can you explain the different benefits of the different membership levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2206": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang, silver member I need to check something on my account, but I seem to have lost my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "sure 93703 (817) 721-3816 (Zip and phone number, respectively)", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2207": [{"speaker": "user", "text": "I want to buy something but when I add it to my cart the cart doesn't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2208": [{"speaker": "user", "text": "I was charged for the order below even though you never bought anything. I never bought anything i mean", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "0604427678 Username: alberts0", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "alberts0@email.com Address: 0966 Primrose Ave  Raleigh, WA 65100", "domains": ["purchase dispute"], "labels": {"slots": ["email", "street address", "zip code"]}}], "ABCD--train--2209": [{"speaker": "user", "text": "I forgot my password.  Can you give it to me? Hello?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin is 605326", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2210": [{"speaker": "user", "text": "Yes i would like to change some thing on my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "username is chloezhang141, email is chloezhang141@email.com and my order id is 8643045558", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2211": [{"speaker": "user", "text": "i wanted to know if you could tell me what all the membership levels do?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2212": [{"speaker": "user", "text": "Hello!  I was charged for an item that definitely did not buy! It's not even my style.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "David Williams - dw443296", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "I have both. Order ID is 3469907546 Username is dw443296", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "9429 Kennedy St Brighton, MI 59609", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "The $99 gift card will be sent to your address.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2213": [{"speaker": "user", "text": "I'm wondering when the annual sale is?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2214": [{"speaker": "user", "text": "Hello, I wanted to return a pair of jeans because the color isn't what I was expecting.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "alessandrophoenix421@email.com, alessandrophoenix421, 3034905817", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "3333 Circle Drive  Baltimore, CA 8952", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2215": [{"speaker": "user", "text": "Hi there.  I wondered if I could view my shopping history, but I'm having a problem accessing my account.  I don't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Absolutely.  My phone number is 530-708-3990.  My zip code is 85980.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2216": [{"speaker": "user", "text": "hello... i need your assistance with cancelling my shipping order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Email Address: crystalminh507@email.com Order ID: 1144230005", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--2217": [{"speaker": "user", "text": "Hi I'm thinking of buying some clothes but I wanna know the return policy first", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2218": [{"speaker": "user", "text": "Hello. I was just checking my order and their seems to be an added fee that I am trying to figure out what it signifies?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "sure, ID: TALFHAD7WD, Order ID: 6914420341", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2219": [{"speaker": "user", "text": "yes i would like to check the status of my subscription I would also like to know when the annual fee is due and if its due today i would like ti go ahead and pay it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "yes my name is Norman Bouchard and my account id is  0GGCFEU4T6 oh and my order id is 4154794276", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2220": [{"speaker": "user", "text": "Hi I am super frustrated... I am trying to search items and all I see is a wheel spinning. Can you please help me understand why? Whats going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2221": [{"speaker": "user", "text": "Hi My cart is not updating when I add items to it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2222": [{"speaker": "user", "text": "Hi. I'd like to see if I can speed up the shipping on an order.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Joyce Wu, and the account ID is 0SJVYEEGCH. My order ID is 4810823608", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2223": [{"speaker": "user", "text": "Hello, when will you be releasing your spring collection?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2224": [{"speaker": "user", "text": "Hi I cannot access your account because you forgot your password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: jwu70401 Pin Number: 817272", "domains": ["account access"], "labels": {"slots": ["username", "pin number"]}}], "ABCD--train--2225": [{"speaker": "user", "text": "Hey, sorry to bother you. Can I check on the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--2226": [{"speaker": "user", "text": "Hi, I'm tryign to checkout and the site keeps rejecting my credit card. I'm not sure why. Could you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2227": [{"speaker": "user", "text": "Hi I am having trouble using my promo code its saying invalid when it's not", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2228": [{"speaker": "user", "text": "hi I have a premium service I need some time to get money can it be extended for a bit?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Chloe Zhang GFYL3JNMXM 5197022316", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2229": [{"speaker": "user", "text": "I'd like to complain about a price that is too high compared to another one price that I found elsewhere. I'd like to figure out what's going on", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "7QEH0FRCTN is my ID", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sanya Afzal, 0640055752", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2230": [{"speaker": "user", "text": "Hello, I need to change my shipping address because I just moved out 2 days ago.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "2571 Primrose Ave Jacksonville, MI 38252", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "104-593-6505, joycew26 zip code is 38252", "domains": ["shipping issue"], "labels": {"slots": ["username", "zip code"]}}], "ABCD--train--2231": [{"speaker": "user", "text": "I was buying some jeans for someone else and I was just wondering what the price was to get those gift wrapped.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "It's just $4.99 You can also add a message up to 300 characters at no extra charge.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2232": [{"speaker": "user", "text": "Your site is trash, if I'm being honest!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2233": [{"speaker": "user", "text": "Can you check on the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "safzal12 safzal12@email.com 7447483722", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2234": [{"speaker": "user", "text": "I don\u2019t know hi I forgot my password can you please reset it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "830) 912-2706  7186 Lincoln Ave  Jacksonville, CA 40902", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2235": [{"speaker": "user", "text": "I wanted to remove the second item from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "David Williams ED1YOXK32R 9073769446", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "64 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2236": [{"speaker": "user", "text": "Hi, i would like to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: davidw99 | Email Address: davidw99@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID: 0689175966", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--2237": [{"speaker": "user", "text": "Joyce Wu I was checking on my subscription and see when it was due please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "S1MDY7UCIY 3700796871", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2238": [{"speaker": "user", "text": "What is cost of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "I will happily help you with that question. Overnight shipping is based on weight. Under 5 lbs is 39.99 under 10 lbs is 54.99 and over 10 lbs is 69,99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2239": [{"speaker": "user", "text": "I want to check my account for information on an order. However, I forgot my username, so I can't access my account. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 30576. Phone number is (636) 476-7976", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2240": [{"speaker": "user", "text": "Hi, I'm considering subscribing to your service, but first I'd like to know what happens if I make a late payment.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2241": [{"speaker": "user", "text": "Hi, I'm trying to check my account but I lost my phone recently and I can't get into my account because I need to reset the two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2242": [{"speaker": "user", "text": "Hi! I was planning out my Fall wardrobe early to try and save my money up. When does the collection drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2243": [{"speaker": "user", "text": "Hello, I would like to remove an item from my order as we decided we did not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Albert Sanders G88JTYIJZQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Alright, I just initiated the refund of $64 back to your account. Is there anything else I could do for you today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2244": [{"speaker": "user", "text": "I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2245": [{"speaker": "user", "text": "Hello I would like to know more about a pair of pants the brand is Guess but I would like to know the materiasl materials* and sizes available", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2246": [{"speaker": "user", "text": "Hi I can\u2019t afford my membership this month. I\u2019m writing to request an extension", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: RRWVHSMZIT Order ID: 2858101496", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(890) 996-0969", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--2247": [{"speaker": "user", "text": "Hey Can you help me?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "I ordered this amazing Tommy Hilfiger shirt from your site. It looks so cool. But I ordered an XS by mistake. I actually am a large. I need to return the shirt It's your $64 tommy hilfiger shirt", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "alessandrophoenix377 alessandrophoenix377@email.com 0679599923", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8067 Woodshore St  Raleigh, CA 5093", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "oh sorry 50931", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2248": [{"speaker": "user", "text": "Hi, I just bought a Calvin Klein jacket and I was wondering how often I should wash it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2249": [{"speaker": "user", "text": "Hi, I need to return an item due to it being the wrong size, thanks.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Joyce Wu Username: joycew37 joycew37@email.com Order ID: 0658648801", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2160 Woodshore St  Baltimore, TX 68873", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2250": [{"speaker": "user", "text": "I was thinking about purchasing the Guess jacket, but I wanted to know if it shrinks when you wash it.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}, {"speaker": "system", "text": "Good news! Our Guess jacket is made of high-quality fabric that is not prone to shrinking. We recommend caution when drying your jacket, however.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--2251": [{"speaker": "user", "text": "Hi! I lost my phone and thus can't use my two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Joseph Banter 829331", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2252": [{"speaker": "user", "text": "Hi I\u2019m trying to add something to my cart but it won\u2019t update Hello?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2253": [{"speaker": "user", "text": "I am trying to add a jacket to my cart but it doesn't seem to be working", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2254": [{"speaker": "user", "text": "Hi I would like to know more about Calvin Klein boots as I am thinking of buying them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2255": [{"speaker": "user", "text": "I got charged for a guess shirt but I never bought it.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "my username is joycew53 My email is  joycew53@email.com The order id is 2611979303", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2256": [{"speaker": "user", "text": "Hi there, I signed up for the premium subscription but it seems that I had been charged twice for it Could you please help me very and removed the extra charge?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: J8KHLRETLN Order ID: 4481876492", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2257": [{"speaker": "user", "text": "Hi, I was supposed to receive a refund of a subscription, but I don't see the credit?  Thanks", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2258": [{"speaker": "user", "text": "how long does premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2259": [{"speaker": "user", "text": "This is a little embarrassing.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2260": [{"speaker": "user", "text": "Hi, I have a problem, every time I find the perfect item it's always out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "It's very unnerving. I spend time shopping and the item isn't available. Particularly a Michael Kors Jacket, the 94$ one.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2261": [{"speaker": "user", "text": "Hi there, I'd like to make a complaint.   All of the items I need seem to always be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2262": [{"speaker": "user", "text": "hI I want to return michael kors jacket that I bought it doesn't fit", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 2912302544 I don't know my account", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "albertsanders104@email.com albertsanders104", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "ok 6246 2nd Ave  San Mateo, WA 29664", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2263": [{"speaker": "user", "text": "Hi. I ordered these amazing jeans for my best friend but I choose the wrong size by mistake Can you help me return them?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Okay chloezhang149@email.com chloezhang149 5211057171", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2264": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I am trying to use a promo code on these Guess jeans for $79, but it keeps saying invalid.  Can you help?", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"], "intents": ["promo code out of date"]}}], "ABCD--train--2265": [{"speaker": "user", "text": "Hi! I want to by this shirt for my niece.  How much is gift wrapping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2266": [{"speaker": "user", "text": "Hello, can you tell me when the spring collection is going to be released?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2267": [{"speaker": "user", "text": "I would like to find out the cost of having an item gift wrapped", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2268": [{"speaker": "user", "text": "Hello I am inquiring about the Tommy Hilfiger jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2269": [{"speaker": "user", "text": "I think I got a wrong email", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "acc id is CENOWMTLYS and the order id is 6737740586", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2270": [{"speaker": "user", "text": "I had a question about your michael kors boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2271": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  My Order ID is 0885600683.  I was wondering what my shipping status is because I am still waiting for my item to be delivered. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "I already gave you the Order ID.  My username is normanbouchard849, and my email is normanbouchard849@email.com.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "8831 Woodshore St, Newark, TX 36489", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Calvin Klein boots for $84, Tommy Hilfiger jacket for $74, and Guess jeans for $59. Can I also have a discount for the inconvenience?", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--2272": [{"speaker": "user", "text": "Hi I would like to check the status of my order It seems the payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Alessandro Phoenix tzusl472y9 1225304645", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2273": [{"speaker": "user", "text": "Hi, I was charged for an order that I never made. I need to get this corrected.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My name is Sanya Afzal My username is sanyaafzal775 My email is sanyaafzal775@email.com And the order ID is 2496450182", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2274": [{"speaker": "user", "text": "Hi, I need to make a formal complaint about your prices.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "I've spotted a pair of boots in your store for $89 but I found out that the same boots are cheaper somewhere else.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "No actually, just please inform about this issue, I'm really looking forward to buy these boots when the price is right. you can write me at:  nbouchard307@email.com my ID is: 4TFCQVQOUU", "domains": ["purchase dispute"], "labels": {"slots": ["email", "account id"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 0299322764", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2275": [{"speaker": "user", "text": "Hello, I'm reaching out because I returned an item and the charge on my statement has not been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Thank you. My username is sa384897, my name is Sanya Afzal, my order ID is 8826928919, and email is sa384897@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2276": [{"speaker": "user", "text": "Hi, i was charged twice for my bronze subscription can you refund one of the charges?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "PGJTZ76U41 9730349288", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2277": [{"speaker": "user", "text": "Hi I would like to check my account status I believe I am missing $40 worth of credits.. Can you please assist?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2278": [{"speaker": "user", "text": "Hello, I'm having a problem with finding a-n-y-thing in stock on your website.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2279": [{"speaker": "user", "text": "I forgot my username and can't get into my account.  Is that something you can help with?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "93285  Phone- 966-728-8249  email nbouchard@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2280": [{"speaker": "user", "text": "Hello, I would like to double check the total cost of some items I ordered, there seems to be a discrepancy from an email I received.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "TSR5UFXV7B and 8743755824", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Account ID: TSR5UFXV7B Order ID: 8743755824", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2281": [{"speaker": "user", "text": "Yes i was trying to get some more information on one of your items, i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2282": [{"speaker": "user", "text": "Hi, I forgot my password. I need to check my account to see my order. Can you help me log in?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "39605 (515) 350-3464", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2283": [{"speaker": "user", "text": "I hope someone can help me! Every time I try to buy an item from your store, it's always out of stock! This is unacceptable, why can't I just give you my money like a normal person!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2284": [{"speaker": "user", "text": "Can you check to see how many items that are coming? I ordered one things, but my email states that I have ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My account ID is SB3HBQAB3J and my order ID is 1734808368", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Thank you! $59", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2285": [{"speaker": "user", "text": "Hi, I want to know what time my store closes.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2286": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang.  I signed up for a premium subscription, but I don't know when the annual fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "LUNGSOIJN6 3378870393 in that order", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2287": [{"speaker": "user", "text": "Hi, I would like to know if you could help me track my package because it still has not arrived.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "yes. my user name is dwilliams596, email is dwilliams596@email.com my order ID is 6715951310", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Oh. okay. my address is 7683 Lincoln Ave, La Fayette, TX 40706", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I had a pair of Calvin Klein boots and jeans, and a pair of Guess jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2288": [{"speaker": "user", "text": "I need help, I want this pair of Jeans but I can't add them to my cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2289": [{"speaker": "user", "text": "I feel so dumb! I forgot my username Too many websites and too many usernames I guess", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 27155 email is chloez47@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2290": [{"speaker": "user", "text": "Hi! Funny thing happened to me. My cart won't let me put the item. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2291": [{"speaker": "user", "text": "I want you check my account. But I lost the phone for two factor authentication. So I can't get into the account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "David Williams, pin number 474378", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Zip code 87483. phone number 5300702725", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2292": [{"speaker": "user", "text": "Hi! I did a return a few days ago but it's not showing the charge as reversed on my billing statement.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "my username is josephbanter213, email is josephbanter213@email.com and order id is 6783288152", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2293": [{"speaker": "user", "text": "I need to know a little more about this Tommy Hilfiger shirt Does it shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2294": [{"speaker": "user", "text": "I lost my phone and now have a new number so the two-factor authentication will not work.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2295": [{"speaker": "user", "text": "i'd like to make a purchase, but i can't because for some reason, my card keeps getting declined any ideas why?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2296": [{"speaker": "user", "text": "Hi, I need to know if you could tell me if this jacket needs to be dry cleaned or if it can go in the washer?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2297": [{"speaker": "user", "text": "I think the payment method on my last order was wrong. Are you able to check the status?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "W4SJ07SBAT 9690843604", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2298": [{"speaker": "user", "text": "My bill is showing that y'all charged me twice for my subscription. Can you please take one of the charges off?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My account ID is ESOIWFDWEP My Order ID is 5773037312", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I don't think so. It's only supposed to be 54, but y'all charged me 108. I want the credit of 54, and if you can't make it happen, then I want to speak to the manager", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--2299": [{"speaker": "user", "text": "Hey, I got a weird situation: AcmeBrands sent me an email saying that something's up with my shipping address. Can you help?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: CLLVHFBYV0 Order ID: 8792024581", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sure thing rdomingo056@email.com rdomingo056", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--2300": [{"speaker": "user", "text": "I would like to access my account to check an order but unfortunately, I've forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(366) 780-7029 sa449828@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--2301": [{"speaker": "user", "text": "Hello! I would like to see about requesting changing my delivery date to next week to avoid the shipping fee's for expedited shipping", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "my account is VQWMIES5GN order id is 8126637489", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2302": [{"speaker": "user", "text": "I need to cancel an order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "account TG3JKT8H3Y the order is 3421076074", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The first item is $99, Calvin Klein boots And also the Guess Boots for $54", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--2303": [{"speaker": "user", "text": "I want to check the payment of my order.  I think it processed the wrong card", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: MLMLSMCNU8 Order ID: 1305770371", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2304": [{"speaker": "user", "text": "Hi, I got a confusing email and was hoping you could help me", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "XOEOL5VIJF 5060371870", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2305": [{"speaker": "user", "text": "hi, i am trying to get into my account but i don't have my phone anymore it says i need a 2 step verification but i can't do that", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2306": [{"speaker": "user", "text": "Hi I want to check on shipping status because your package was never received. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Username: cz091551 Email Address: cz091551@email.com Order ID: 8972305337", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2701 Circle Drive  San Mateo, TX 57966", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2307": [{"speaker": "user", "text": "Hi I  want to know the state of my refund because I just want to double check the status for confirmation", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "aphoenix713@email.com aphoenix713 Order ID: 8059312451", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2308": [{"speaker": "user", "text": "so i'm looking at some boots on your website, and yesterday they were way cheaper why is that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: NTB04HCZWN no order id, just asking about a product on the site", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--2309": [{"speaker": "user", "text": "Hi, I would like to make sure that my subscription is still active. IS that passible?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My account ID is CFIADFLROV and my order ID is 7621529023", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2310": [{"speaker": "user", "text": "hi I would like to know the price of overnight shipping please I was looking at making a purchase but I needed the item asap", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is weight based pricing. 39.99 for 5 lbs or less. 54.99 for 10 lbs or less. And 69.99 for everything else. If you are shipping to alaska or hawaii it is an added 10 dollars.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2311": [{"speaker": "user", "text": "Hi I need your help with something", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "account is5PWXCN0MMH order is 9827264937", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes (688) 367-7885", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--2312": [{"speaker": "user", "text": "Hi I'm due to get a refund but instead I want to add an item to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My full name is Joseph Banter, my username is jbanter3 and the order id is 5474843237", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "8328 2nd Ave  Brighton, WA 50342", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2313": [{"speaker": "user", "text": "Hi I'm looking to buy a guess jacket.  I would love to have my name stitched on it. Is that something your company does and how much is it?", "domains": ["storewide query"], "labels": {"slots": ["name"], "intents": ["pricing"]}}], "ABCD--train--2314": [{"speaker": "user", "text": "Hi, I would like to check the status of a recent order. I think there may have been a mistake with the shipping fee. It seems too expensive and I am not sure if a mistake was made?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My account ID is KU2TR6P4TU The order number is 6480250257", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2315": [{"speaker": "user", "text": "I'm starting to get concerned about an item I ordered 9 days ago that still hasn't arrived", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "chloezhang337 UCNZDTPM4W chloezhang337@email.com just dunno if it was lost or I should have gotten it or what", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id", "email"]}}, {"speaker": "user", "text": "5105 circle dr San Mateo tx 95860", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2316": [{"speaker": "user", "text": "I need to check the status of an order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "The email that I received showed it is being shipped to the wrong address. Is it being shipped to 0232 Lexington Ave, Jacksonville, MI", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "alessandrophoenix598    alessandroohoenix598@email.com     5507463715", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "0232 Lexington Ave  Jacksonville MI 79916", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2317": [{"speaker": "user", "text": "Hello , I can't seem to access my account because I lost the phone I use for the authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2318": [{"speaker": "user", "text": "Yes i would like to change my shipping details because it has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "2124 1st Ave  Newark, CA 93950", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "pin # is 384578 and my number id (810) 4699727", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "username is joycewu7 , order id is 5525331932,, and email is joycewu7@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2319": [{"speaker": "user", "text": "Hi, I was trying to buy a pair of jeans, but my credit card keeps being declined. Can you tell me why?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2320": [{"speaker": "user", "text": "Hi I cant access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "send it to jw206422@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2321": [{"speaker": "user", "text": "Hi I want to buy something, but you can't because your credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2322": [{"speaker": "user", "text": "Hi, how can I get the premium membership? I have a guest one right now.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2323": [{"speaker": "user", "text": "Hello. I think I owe money on my account but I was just laid off. Can I get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: KWZ4EFFVGV, Order ID: 2758243585", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2324": [{"speaker": "user", "text": "I'm having a problem with my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2325": [{"speaker": "user", "text": "I received a guess shirt and it seems to be the wrong color,. I would like to return it", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Alessandro Phoenix the order id was 4519025050 if that helps", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alessandrophoenix248 alessandrophoenix248@email.com 4519025050", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6481 1st Ave  La Fayette, MI 60823", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2326": [{"speaker": "user", "text": "Hi! My cart isn't updating on the website", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2327": [{"speaker": "user", "text": "Hi I was wondering if you could tell me more about a pair of boots I want to buy.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2328": [{"speaker": "user", "text": "I want to ask a question about policy of AcmeBrand regarding subscription cancellation.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2329": [{"speaker": "user", "text": "Hello I have a question about the Guess boots.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--2330": [{"speaker": "user", "text": "Can you please tell me if a shirt I ordered will shrink?  Thanks,", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2331": [{"speaker": "user", "text": "Hi, my name's Crystal Minh", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "cm295900 cm295900@email.com and the order ID is: 9712625007", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2332": [{"speaker": "user", "text": "HI, I am wanting to get a refund on an item I just purchased.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Joseph Banter Email Address: josephb9@email.com Order ID: 6205189003 I changed my mind", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: josephb9", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Account ID: S4HLJC9NQ1", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--2333": [{"speaker": "user", "text": "Hi! A few weeks ago, I returned an item but I can still see the charge in my credit card statement. Can you fix it?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: cz221970 cz221970@email.com and my order ID is 1878617284", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2334": [{"speaker": "user", "text": "Hello, I recently signed up for a premium subscription but I was charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "HI8ZLBNOJ2 and a recent order id I have is 2606771256", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2335": [{"speaker": "user", "text": "I ordered a wrong item by accident can you please cancel and not ship it?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Email Address: nb752728@email.com Username: nb752728 Order ID: 3740692661", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2336": [{"speaker": "user", "text": "I just want to confirm that my package is coming tomorrow afternoon", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "account ID is MKVZVV8J99 and the order # is 3769547169", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sure username is crystalminh660 crystalminh660@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2337": [{"speaker": "user", "text": "Hi I have a question about your return policy", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jwu55057 jwu55057@email.com 1813099703", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5555 Lincoln Ave  Newark, MI 46324", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2338": [{"speaker": "user", "text": "I am hoping to return the shirt I bought because it came with a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "normanb8 is my username my email is normanb8@email.com the order id is 1643168261", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2339": [{"speaker": "user", "text": "Hi, I want to buy something but my cart is not updating when i add the item into it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2340": [{"speaker": "user", "text": "Hi I cannot access your account because you lost the phone you use for two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: josephbanter168@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2341": [{"speaker": "user", "text": "Hi! I need to view my shopping history but I forgot my username. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zipcode is 79317, my number is (861) 130-0511", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2342": [{"speaker": "user", "text": "Hello there. I'm having an issue with the sire at the moment.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2343": [{"speaker": "user", "text": "Hello. I want to check my account. I was supposed to get a $40 promotional credit and it's not there.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2344": [{"speaker": "user", "text": "Hi I'd like to return an item because it's the wrong size. Can you help?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My name is Norman Bouchard, phone number 210-524-8560. username normanbouchard785", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "order ID 498684234", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 4989684234 Sorry, I may have typed it wrong before?", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes -- Silver membership I wanted to return the Product: Jeans  Brand: Tommy_Hilfiger  Amount: $49. I order the incorrect size. I don't want to reorder right now. I do have them in the original packaging.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Purchase Date: 2019-08-02 I ordered them with a debit card. My address is 5183 Kennedy St  San Mateo, TX 38747", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2345": [{"speaker": "user", "text": "I want to know about these pants I'm looking at How long is the outseam?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2346": [{"speaker": "user", "text": "Hi, I was trying to log into my account to look at my shopping history. But, I lost my phone so I can't get past the two-factor authentication step.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Alessandro Phoenix, ap228268@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2347": [{"speaker": "user", "text": "When does the spring collection become available? I would like to buy some new things, but want to see what new items are avaiable.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2348": [{"speaker": "user", "text": "Hi I need to change my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang, Account ID: ZQECSC50MQ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloez60@email.com, Order ID: 1165571526 Username: chloez60", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--2349": [{"speaker": "user", "text": "Hi! I wonder if your website is down? I am trying to search for a shirt and it has been loading for 5 minutes.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2350": [{"speaker": "user", "text": "Hi, I wanted to know what was happening with my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Of course. asanders949 Asanders949@email.com Order ID: 7189760370", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2351": [{"speaker": "user", "text": "Hi, I have a question regarding shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2352": [{"speaker": "user", "text": "I wanted to check the status of my order. I'm seeing an extra fee and I don't know what that would be fore.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My name is Crystal Minh, and my Account ID is 91WHTWZZWQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2353": [{"speaker": "user", "text": "I have a question about an order I am trying to make no matter how many times I try your system is rejecting my credit card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "tommy hilfiger jeans for $59 Use the credit card info that's on my account", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--2354": [{"speaker": "user", "text": "Yes i would like to check the status of me order because the delivery tie is all wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "ok Account ID: MDXHKYW3HA and Order ID: 5288739760", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2355": [{"speaker": "user", "text": "Hi! I need to remove this shirt from order that I brought for my husband.  He does not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Order ID: 8529191003 I do not have my username or email address", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: H7XNSIYQBF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "I just refunded you $54. Just call us back when you receive the item. Is there anything else I can do for you today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2356": [{"speaker": "user", "text": "Hello I'd like to buy something but  cart is not updating when I add the item into it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2357": [{"speaker": "user", "text": "Hi I have a questions about my account. The file where i keep my passwords got corrupted and I don't have it anymore. Can you help me log into my account?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Albert Sanders user name is as653437 I don't have my account ID. It was on my file I remember my PIN though. Does that help?", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "zip code is 09947 email is asanders6@email.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "It's 567598", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2358": [{"speaker": "user", "text": "Hi, I need to change an order that I placed, but it's already listed as being in transit, what should I do?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "The jacket for my partner is  something he doesn't want, it's the Kors Jacket. I don't want that, but I do want the shirt, (guess) My Order ID: 3275885462 Account ID: Z0FWZ5TOBD", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Ok, I think that's fine, Shall I just return it then? Cost is 89$", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2359": [{"speaker": "user", "text": "Hey I need to know what the membership levels are. I want to make purchases! hello?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2360": [{"speaker": "user", "text": "Yes, I need to check on the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "There looks like an extra fee was added for no reason. Joyce Wu 5ETY4PBSZ4 2239367107", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2361": [{"speaker": "user", "text": "Hi, I would like to know more about these boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2362": [{"speaker": "user", "text": "I have a promo code, but it doesn't seem to be working.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2363": [{"speaker": "user", "text": "I need to return the jacket I purchase please", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "joycew98 joycew98@email.com 3908654502", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "oh thanks!  0179 Brushwick Dr  San Lima, MI 31237", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2364": [{"speaker": "user", "text": "Hi,  sorry about that I am trying to log in to my account but the site wants to send me a code. I lost my phone that is linked to the account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "asanders793@email.com ok cool I got the code so I think I'm all set", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2365": [{"speaker": "user", "text": "Hi! i am thinking about buying a jacket and need help Can you tell me how to remove stains from the Guess Jacket?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--2366": [{"speaker": "user", "text": "I am interesting in buying these calvin kelin boots do these come with warranty?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2367": [{"speaker": "user", "text": "Hi, my name's Joyce Wu, gold member I need to log into my account, but I'm afraid that I've lost the phone that I use for text messages and I need that special code in order to log in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2368": [{"speaker": "user", "text": "HI! I need to check on my shipping My shipping cost was way to high on my last order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joyce Wu DAZD3JEUOF", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jw273345 jw273345@email.com 5206048754", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2369": [{"speaker": "user", "text": "I need to see where my refund is at in the process. And also, if I can add these Guess jeans to my refund.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Username: chloezhang775", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Hmm, I'll definitely look into those then. Order ID: 8434549014 Email Address: chloezhang775@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "system", "text": "There we are.  And may I confirm the dollar value of your existing refund, before I add the Guess Jeans, and then the purchase price of the Guess Jeans by themselves?", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "$100 for the existing refund $89 for the Guess jeans. It's too bad, cause they're super cute.", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--2370": [{"speaker": "user", "text": "I cannot access my account, I lost my phone so I cant authenticate.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "zip code 45144 phone number 263 3387628", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2371": [{"speaker": "user", "text": "Can you tell me when the local store closes?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2372": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang.  I have a premium subscription with Acme I was on my account page, but I couldn't find any details about the subscription.  Can you let me know when my annual fee is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "sure, B2H2LIOWXN 8621820011", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2373": [{"speaker": "user", "text": "hi, i was wantingto get a refund because i changed my mind about an item i ordered", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "my user name is normanbouchard448 email is normanbouchard448@email.com Order ID: 5175302569", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2374": [{"speaker": "user", "text": "I'm looking for some information about a pair of shoes on your site.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2375": [{"speaker": "user", "text": "Well, I'm waiting for a refund, but I wanted to add an item to that existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I should have a $100 refund but I want some jeans that are $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Username: cm876355 Cm876355@email.com Order ID: 0457428144", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "What brand are the $94 Jeans that you want to add to the refund?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2376": [{"speaker": "user", "text": "I currently have the premium subscription and i need to pay for it. I really like it and i want to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my name is Chloe Zhang my account id is H9TWHMTAGR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "it is 8784500642", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2377": [{"speaker": "user", "text": "Hi what are all the mempbership levels? I am thinking of purchasing one", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2378": [{"speaker": "user", "text": "Hi, can you tell me what material this Calvin Klein jacket is made of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2379": [{"speaker": "user", "text": "I want to possibly buy this shirt but I do not see what sizes it comes in", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2380": [{"speaker": "user", "text": "Hello I was wondering if you could tell me when the fall collection drops. I was interested in buying some stuff.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2381": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I am having a problem using the search bar on the website. The search results are unrelated to what I type in.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2382": [{"speaker": "user", "text": "Hi i got an email saying my subscription was cancelled i wouldnt mind extending it so i can order some things by the end of the week", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2383": [{"speaker": "user", "text": "I would like to return an item because it the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rdomingo927 rdomingo927@email.com 0508520898", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3204 Woodshore St  San Mateo, TX 58019", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2384": [{"speaker": "user", "text": "I want to check the status of my account it seems like I paid for a subscription but I didnt order it so I would like a refund", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2385": [{"speaker": "user", "text": "I'm looking for a particular style of jeans. Do you have any with a ripped holes design?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2386": [{"speaker": "user", "text": "hi i want jeans pant", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2387": [{"speaker": "user", "text": "hello i wanted to know what happens if i'm late with a payment for my subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2388": [{"speaker": "user", "text": "hi there i wanted to know how the hood attaches to the 79 dollar tommy hilfiger jacket :)", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--2389": [{"speaker": "user", "text": "Hi, I think a subscription was added to my account but I didn't request it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2390": [{"speaker": "user", "text": "I think there is something wrong with my delivery time", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: EWWFLLYFPS Order ID: 9266847187", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2391": [{"speaker": "user", "text": "hi, I am trying to check my order but I lost my phone and cant do the two factor thingy", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2392": [{"speaker": "user", "text": "Hi I seem to be missing credits from my account It was from a one time deal due to a previous purchase", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2393": [{"speaker": "user", "text": "I am Crystal and I want to check the status of my last order", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2394": [{"speaker": "user", "text": "Hi. I was wondering how much it would cost to overnight ship something? I have found a jacket that I really like!", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Sorry for the delay. For continental US-based customers, the rate is $39.99 for items of 5 pounds or less, $54.99 for items of 10 pounds or less, and $69.99 for all other items.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2395": [{"speaker": "user", "text": "I am very confused I got an email about a great sale. It included a promo code Today I tried to use the code and I couldn't. The site says it's \"invalid\" Can you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2396": [{"speaker": "user", "text": "I have a question about an item I ordered", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "albertsanders324@email.com 5953063517", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "great! it's albertsanders324@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "5164 Lincoln Ave  Jacksonville, WA 42476 sorry", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2397": [{"speaker": "user", "text": "I cannot access my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My phone number is (576) 110-2874 and my Zip code is 79117", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Yes, my pin number is 786723", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2398": [{"speaker": "user", "text": "I want to know the state of my refund because I want to double check the status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: jbanter0, Email Address: jbanter0@email.com, Order ID: 0059688060", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2399": [{"speaker": "user", "text": "I'm thinking about buying some stuff and I just was wondering what the different membership levels are.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2400": [{"speaker": "user", "text": "I was curious about how I go about getting the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2401": [{"speaker": "user", "text": "Hi, I'm considering buying a jacket, but I need more info about it.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2402": [{"speaker": "user", "text": "i want to check my order status becuase shipping is way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Order ID: 9799923455", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: sanyaa46@email.com my username is sanyaa46", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--2403": [{"speaker": "user", "text": "i would like to have access to my account. i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "37783. chloez47@email.com 619 181 1996", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2404": [{"speaker": "user", "text": "I was looking at a jacket but I'm worried I won't be able to remove stains from it. I don't want to buy it if it will be hard to clean.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2405": [{"speaker": "user", "text": "I lost my phone and can't log into my account to check my order.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I don't have the password. That's why I needed my phone to log in. my username is ap462825", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "I have no idea. my email is ap462825@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2406": [{"speaker": "user", "text": "Hi, I was billed for an order even though I never bought it!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "rd836397 rd836397@email.com Order ID: 8579244986", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2407": [{"speaker": "user", "text": "Hi, The website seems to be running really slow lately and I am unable to use it. Is there a solution?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2408": [{"speaker": "user", "text": "I am having an issue with the boots that I bought. Sadly they do not fit and are too small.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure Alessandro Phoenix and the Order ID is 6924302529", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure CLWBAYQULN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2409": [{"speaker": "user", "text": "I am furious, I tell you! Simply furious!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2410": [{"speaker": "user", "text": "I believe I have a refund pending.  I have another order I need to return and have refunded as well", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sanyaafzal503@email.com username-sanyaafzal503 order # 0310226275 and it's a Guess shirt", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id", "name"]}}, {"speaker": "user", "text": "does that make my total credit $149?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2411": [{"speaker": "user", "text": "My credit card keeps saying its invalid on your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2412": [{"speaker": "user", "text": "Hi, I need to cancel an item before it ships.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Tommy_Hilfiger  Amount: $79 Order ID: 5529918504", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"]}}, {"speaker": "user", "text": "Account ID: EIYDW2IP4Y", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes Email Address: rd068836@email.com Name: Rodriguez Domingo", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "I dont Username: rd068836 found it", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Ok, I will refund the $79 now", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2413": [{"speaker": "user", "text": "I'm having a problem when I try to buy something, when I try to add it to my cart. It's not updating in my cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2414": [{"speaker": "user", "text": "Hello I am inquiring about my annual subscription fee. When is it due, please?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: 0GGRNVX3RV Order ID: 3893604640", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2415": [{"speaker": "user", "text": "I would like to confirm the shipping address on my order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I received an email notification. Is the order being shipped to 2194 Brushwick Dr?", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Y0GKLIWIIB  2528752795", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "chloez86    chloez86@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2416": [{"speaker": "user", "text": "Hi! I am thinking about buying a pair of jeans. Is it true to its size?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2417": [{"speaker": "user", "text": "Hi, am I connected?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "davidw59 davidw59@email.com 7991003845", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2418": [{"speaker": "user", "text": "hi, i want to know the state of my refund hello?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "yea Username: aphoenix389", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "sure, it is aphoenix389@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Order ID: 1521315909", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jacket it costs $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2419": [{"speaker": "user", "text": "Hello. I have a bit of a problem. Every time I see an item I want on your website, it's out of stock!!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2420": [{"speaker": "user", "text": "So I have a kind upsetting issue I bought this jacket from Guess It was $49 I bought it when I was exercising a ton But then I broke my leg and I gained a lot of weight Now the jacket is the wrong size Can you help me return it?", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["return size"]}}, {"speaker": "user", "text": "ok cm144162@email.com cm144162 1141735767", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "6839 1st Ave  Jacksonville, TX 43215", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2421": [{"speaker": "user", "text": "I need to get into my account but I lost my phone and cant get the authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2422": [{"speaker": "user", "text": "Yes i looking at my bill, and i see that i was charged twice for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "sure my account id is QZSWNGBMNQ and order id 9897014215", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2423": [{"speaker": "user", "text": "I'm frustrated at my search results .  They are bringing up items that aren't related to my search.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2424": [{"speaker": "user", "text": "yes i just received an email stating that the premium subscription was added to my account even though i didn't want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2425": [{"speaker": "user", "text": "i was charged for something i never bought!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 6908340871 Email Address: davidwilliams040@email.com Username: davidwilliams040", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "It was $64", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "ok, i have issued you credit for the amount of $64", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2426": [{"speaker": "user", "text": "Hi, can you help me pay my subscription fee?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID is W83HKADSZ7 My order ID is 4231512430", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2427": [{"speaker": "user", "text": "Something is going on with my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "54802 I don't have a phone number. I don't trust phones. the government is always listening.", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2428": [{"speaker": "user", "text": "I'm having trouble making a payment with my credit card.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2429": [{"speaker": "user", "text": "I'm good I'd like to remove the second item from your order because I accidentally chose the wrong size I was only thinking of buying it and did not want to actually purchase it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Name: Crystal Minh Account ID: 5HLBHO2SJC Order ID: 1474450032", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2430": [{"speaker": "user", "text": "What is the shipping status of my order? I never received my order. My name is Sanya Afzal.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My account ID is LBRARZDL7D", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id is 4768635551 my email and username are the same sanyaafzal452 @ email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "8540 Kennedy St  Baltimore, TX 86306", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2431": [{"speaker": "user", "text": "I want to check on shipping status since I never got what I ordered I've been waiting 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Name: Albert Sanders Email Address: asanders085@email.com Order ID: 7219636905", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--2432": [{"speaker": "user", "text": "I would like to know the price to stitch my name on one of your items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Guess Jeans", "domains": ["storewide query"], "labels": {"slots": ["name"]}}], "ABCD--train--2433": [{"speaker": "user", "text": "Hi, I have some shipping issues I need taken care of. I want to push my shipping back a week to avoid paying the shipping fee is possible.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "my accoutn id is BDQ6HLS1PB and my order id is 4505716134", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2434": [{"speaker": "user", "text": "Hey, I think I was overcharged for shipping.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "davidw73 davidw73@email.com 5711346360", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2435": [{"speaker": "user", "text": "Hi, I dont' know why my credit card is getting declined", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2436": [{"speaker": "user", "text": "Hi anne! I'm having a middle aged moment.  I cannot for the life of me remember my user name, and I want to log into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "52637 crystalminh923@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2437": [{"speaker": "user", "text": "theres an item I check on over and over which you never have always out of stock wondering what i have to do to get it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--2438": [{"speaker": "user", "text": "Hi! I just looked at my account and just realized that I haven't received my refund", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2439": [{"speaker": "user", "text": "Hi I am trying to log into my account but I forgot my username. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(342) 233-9214  36450 my zip", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--2440": [{"speaker": "user", "text": "I would like to know more about these boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2441": [{"speaker": "user", "text": "I'd like some information about a pair of jeans I'm thinking of buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2442": [{"speaker": "user", "text": "Hi I have a question about my account I have a premium subscription but I'm not sure if it's expiring or not. can you help?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "6COPK8U4WG 9900401754", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2443": [{"speaker": "user", "text": "I was looking at the tommy hilfiger boots and the website is tell me that my size is not available.  Could you check to see if there are any in stock?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2444": [{"speaker": "user", "text": "Hello! I think your site is too slow at this time. I can't get anything done.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2445": [{"speaker": "user", "text": "When I try to add items to my cart it is not updating with the new item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2446": [{"speaker": "user", "text": "Yes i'm trying to check the status of my order online but i lost my phone that use the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2447": [{"speaker": "user", "text": "Hello, I would like to know more about a product I want to purchase. I was wonderng if the Calvin Klein jeans are dark blue or black?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2448": [{"speaker": "user", "text": "Hi. I want to check into shipping on my order.  The price seems very high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Rodriguez Domingo KQFXOMAREV 6825308721", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rd273803 rd273803@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2449": [{"speaker": "user", "text": "I'd like to know what happens if I'm late on my payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2450": [{"speaker": "user", "text": "Hi, I want to check on my order status. The shipping fee was way too high. My name is David Williams and my account ID is BDVEVT2530", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["cost"]}}, {"speaker": "user", "text": "Username: dw041659 Email Address: dw041659@email.com Order ID: 8178914453", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2451": [{"speaker": "user", "text": "I just returned some boots, but my billing statement hasn't been reversed yet. I sent them back a week ago! What's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My name is Chloe Zhang The order ID is 0093593853", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is chloez96 and the email is going to be chloez96@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "A week I need the $94 back now please What's the delay?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2452": [{"speaker": "user", "text": "Hi there, I wanted to buy some things but wondered how i could get premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2453": [{"speaker": "user", "text": "I signed up for the premium subscription service, but I was charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My account ID is Q82UG09T97 and the Order ID is 3488625637", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2454": [{"speaker": "user", "text": "Yes, I would like to check the status of my order. The delivery time is incorrect and I have to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "The account ID is XDL32TB9OS and the order id is 9679602249", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2455": [{"speaker": "user", "text": "I want to find out about my refund i want to add something else to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "The Michael Kors for $60 sorry 69 josephb4 Email Address: josephb4@email.com hello?", "domains": ["product defect"], "labels": {"slots": ["amount", "username", "email"]}}, {"speaker": "user", "text": "Order ID: 9645759623", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "Thanks! So the jeans were $69? What was the previous refunded price?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "$100 $69 yes", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So you are looking for $169 total?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2456": [{"speaker": "user", "text": "Why was the shipping that high for my purchase? Sorry I am seeing this crazy rate for shipping can you help. me", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joyce Wu  8573 Lexington Ave  Brighton, TX 95702  jw453038@email.com", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "email"]}}, {"speaker": "user", "text": "my username? oh it's jw453038 my daughter helped me online", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "okay 7407259046 I have that written down here I think that's it", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2457": [{"speaker": "user", "text": "I need to check my payment method, was checking on a package and noticed it says paypal I should have a credit card on file, not paypal", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "CYSULWDNYM 0615765463", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2458": [{"speaker": "user", "text": "Hello my name is Joseph Banter I want to buy a jacket  but my credit card gets rejected I tried it 4 times and no luck", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2459": [{"speaker": "user", "text": "I want to check my account status. I think a subscription was removed from my account, but I still want the subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "2019 2nd Ave I don't have a personal cell phone number, just work", "domains": ["manage account"], "labels": {"slots": ["street address"]}}], "ABCD--train--2460": [{"speaker": "user", "text": "When does the local store close?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2461": [{"speaker": "user", "text": "Hi, want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2462": [{"speaker": "user", "text": "my creidt card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2463": [{"speaker": "user", "text": "Hey, this is Joseph Banter. Your website is CRAZY slow right now. Can you help me out?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2464": [{"speaker": "user", "text": "What is this jacket by Guess made out of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "system", "text": "i see, yo are wondering what our guess jacket is made of, i canhelp with that can i get your name", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--2465": [{"speaker": "user", "text": "I was trying to see when my annual subscription fee is due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: WM3LOFVHAH", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8262425722", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2466": [{"speaker": "user", "text": "i would like to add an item to my existing order since i forgot to add it to my cart earlier.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "would like to add a pair of guess jeans Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "ULRE5EZYLS. 1980897662", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "And the item you wanted was Guess jeans right?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2467": [{"speaker": "user", "text": "Yes i would like to pay my subscription fee please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu and y account id is 0OQOPSRDET", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2468": [{"speaker": "user", "text": "HI there I lost my phone and cant do the 2 way authentication. Im trying to look at my shopping history and cant", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2469": [{"speaker": "user", "text": "The charge on my billing statement has not been reversed even though I have completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username : crystalminh709, email address : crystalminh709@email.com, Order ID: 4922029301", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2470": [{"speaker": "user", "text": "i need to confirm the shipping address on my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: YDOAEFRN69 Order ID: 6228111957", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I need to verify it 6537 Primrose Ave  La Fayette, MI 17395", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "josephbanter021 Email Address: josephbanter021@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "6537 Primrose Ave  La Fayette, MI 17395", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2471": [{"speaker": "user", "text": "i am planning on buying some things but before i do", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2472": [{"speaker": "user", "text": "Hi, I have an order that's out for delivery but I lost my job and I need to return it, can you help me?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "name is Albert Sanders account ID is MMUPCY8IOY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is albertsanders467 email is albertsanders467@email.com order ID is 4082373358", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2473": [{"speaker": "user", "text": "I was thinking of buying the Calvin_Klein t-shirt and I needed to know the arm length.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2474": [{"speaker": "user", "text": "I just received an email telling me I was receiving some shirts from your company. That is not what I ordered. Can you check on it for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ok. Username: jb843141, jb843141@email.com, Order ID: 8967743794", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2475": [{"speaker": "user", "text": "I need to change the address for my order. I'll be staying with friends so no one will be home to get the package.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "2645 Lexington Ave  Raleigh, WA 97914", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "chloezhang689@email.com Order ID: 0363122495", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--2476": [{"speaker": "user", "text": "Hi there, I wanted to check my account but I can't get into my account because I can't remember my password.  Is there any way you can help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin is 281319", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2477": [{"speaker": "user", "text": "Hi there, I was wondering how much it would cost to have my name stitched on an item I was thinking of ordering. I'm getting myself a graduation present, and want to remember the moment by getting my name stitched on it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2478": [{"speaker": "user", "text": "Hi, my name's Joyce Wu, Gold member. I just want to double-check on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "joycewu8 joycewu8@email.com 9503631271", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2479": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My Order ID is 5019893310.  I was wondering if I can get my shipping moved until next week to avoid the fee?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}, {"speaker": "user", "text": "I am sorry I do not have that information.  My Account ID is 1P4BVRI8KV if that helps.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2480": [{"speaker": "user", "text": "Hi. I am looking at the Tommy Hilfiger boots ($94). Can you tell me the material these are made from?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--2481": [{"speaker": "user", "text": "I think the website is a bit wonky.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2482": [{"speaker": "user", "text": "hi I forgot the password to my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2483": [{"speaker": "user", "text": "i'm hoping to get a little more info on some boots before i buy them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "i'm looking at the michael kors boots, the ones that are $64 i'm just looking for a little more info on the width.  are they a regular width or are they wide?  thanks!", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2484": [{"speaker": "user", "text": "hello? is anyone there?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It's the Tommy Hilfiger jacket. The one that's for $64?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2485": [{"speaker": "user", "text": "Can you tell me my order's shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: 60RO89QSMF Order ID: 6865933220", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sanyaa12@email.com Username: sanyaa12", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--2486": [{"speaker": "user", "text": "Good day I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure My zip code is 81378 Phone number is (980) 731-7496", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2487": [{"speaker": "user", "text": "I did not receive my item.  I need to check the status of my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "czhang87 2049648035 czhang87@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2488": [{"speaker": "user", "text": "Hey, I totally forgot my password. Can you help me out? I feel like such a knucklehead", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My phone number is (345) 606-1981 Address is 5009 Lincoln Ave  Baltimore, NY 53745", "domains": ["account access"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--2489": [{"speaker": "user", "text": "Hello. I made an order but I need to make sure I used the right payment method. The method of payment seems wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My account id is PLAJJH7GDO and my order id is 6996894581", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2490": [{"speaker": "user", "text": "I just wanted to check on my order.  It seems as though the payment went through paypal and I wanted it on my credit card", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2491": [{"speaker": "user", "text": "I was wanting to buy these Calvin Klein jeans, but they are way overpriced compared to your competitors. Can you do something about that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account is KJWSX0H3UP and order is 4229703714", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2492": [{"speaker": "user", "text": "Hi. I need to change the shipping address that I used when I placed my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: sanyaa44 Email Address: sanyaa44@email.com Order ID: 4553647534", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2493": [{"speaker": "user", "text": "i want to make sure that the shipping cost includes the displayed cost i got an email saying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Username: chloez73 Email Address: chloez73@email.com Order ID: 1744598370", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2494": [{"speaker": "user", "text": "Hi there! I can't access my acc In fact, I don't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 10783 and my phone number 683-048-2491", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2495": [{"speaker": "user", "text": "Yes i'm seeing that i was charged for an order that i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "yes my account id Account id is as ADDFD4556 and my order id is 7082742854", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2496": [{"speaker": "user", "text": "hello i need to check my subscription when is the fee due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "i'll pay the fee if it's due 3387494169 L5L7BZU5L4", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2497": [{"speaker": "user", "text": "Yes, I am wanting to find out a bit more information on a product I am considering purchasing.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I am interesting in the Calvin Klein boots that are $79. I need to know if they are waterproof, as there are some rainy days where I live.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2498": [{"speaker": "user", "text": "Good morning Name is Albert Sanders I have an issue with my order.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, its alberts4 I just don't know the password that goes with it well, i guess i did know, but i certainly don't have it now i've tried like 10 times already", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Is it 353362?", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2499": [{"speaker": "user", "text": "I have ordered from y'all in the past and you've always been the cheapest by far but I was looking at Calvin Klein jens and for some reason this pair is SO much more expspenive than the others", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--2500": [{"speaker": "user", "text": "i got news about my subscription will you check my status please?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2501": [{"speaker": "user", "text": "I was looking at purchasing a pair of tommy Hilfiger jeans I had a question about it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2502": [{"speaker": "user", "text": "Hi i was going over some details about my membership. I couldnt find it but what does my level do for shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2503": [{"speaker": "user", "text": "Hi I am calling about an item that I recently purchased", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jw126769@email.com 5188460579", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--2504": [{"speaker": "user", "text": "i am unable to login and the login screen says it is because i forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "31998  (631) 824-0365", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2505": [{"speaker": "user", "text": "hiya, i keep trying to add items to my cart, but the cart never updates to show what i'm adding to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2506": [{"speaker": "user", "text": "I cannot access my account because i have lost my phone i use for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2507": [{"speaker": "user", "text": "I wanna get a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sanyaafzal120@email.com Order ID: 6027778907 Username: sanyaafzal120", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "Account ID: 8OOWLOVSRJ", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--2508": [{"speaker": "user", "text": "I\u2019d like to check my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: YQJXQDLSRE", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2509": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I was wondering if my account includes free international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2510": [{"speaker": "user", "text": "I wanted to see if I could change my shipping details if I could.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "my order id is 9854984636 if that helps", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I needed to change the delivery address if I could, I am going to be out of town when it is supposed to be delivered if possible i would like it delivered to 1131 Circle Drive  San Lima, WA 45060", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "albertsanders973 albertsanders973@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2511": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I have a question about these Tommy Hilfiger jeans for $84. Do these particular jeans shrink after washing them?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--2512": [{"speaker": "user", "text": "Hey! I'm good, what about yourself?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My name is Joyce Wu, and my order number is 3592639862 I don't have my user id at the moment", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure 3516 Primrose Ave  San Lima, WA 98862", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(407) 844-6049", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--2513": [{"speaker": "user", "text": "Hi I have a question about a product i am looking at.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2514": [{"speaker": "user", "text": "I had signed up for the premium subscription, can you check my status on that as I want to make sure I keep it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Chloe Zhang B8XTUT1VA5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2515": [{"speaker": "user", "text": "Yes i was looking at some items on your site and was thinking about buying some thing. But first i would like to know the benefits of your premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2516": [{"speaker": "user", "text": "Hello, yes.  I just looked at my order status and was wondering why the shipping cost was so high. When I was checking out it wasn't as high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My user name is as639210, as639210@email.com, 3724506165", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2517": [{"speaker": "user", "text": "My wife let me know that it looked like our account never got our promo credit of 40$ on our subscription She apparently had bought some promo package that was supposed to give it", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2518": [{"speaker": "user", "text": "Hello. I have a question about my promo code You sent me a great code a discount. When I tried to use it, I got a message that the code was invalid Can you help me fix this? *for a discount, I mean", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2519": [{"speaker": "user", "text": "Hi, I have a subscription and I want to make sure that I've paid my fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix 9770726988", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2520": [{"speaker": "user", "text": "How do I get membership? Hello?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2521": [{"speaker": "user", "text": "My Promo code is saying invalid when I try to use it", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2522": [{"speaker": "user", "text": "I need a refund on boots i ordered", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "as356719 as356719@email.com 8521405629", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "74 thank you goodbye", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund of $74 was initiated to your account. Can I help you with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2523": [{"speaker": "user", "text": "I want to return the item below because it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: normanb3, Email Address: normanb3@email.com, Order ID: 5803902032", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes, Product: Jeans  Brand: Tommy_Hilfiger  Amount: $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "9992 Brushwick Dr  La Fayette, TX 4741", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2524": [{"speaker": "user", "text": "Hi! I need to take a look at my order status but apparently I forgot my password. Can you help please?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2525": [{"speaker": "user", "text": "hi just looking to inquire about my acount seems there is $40 credit missing", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2526": [{"speaker": "user", "text": "charge my billing statement has not been reversed even though i have already completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Order ID: 1428933605 Email Address: jbanter2@email.com Username: jbanter2", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--2527": [{"speaker": "user", "text": "I want to buy jeans", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "1007882638 jbanter9@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "5348 Lincoln Ave, Monterey, CA 9310", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2528": [{"speaker": "user", "text": "I'm having a problem with your search bar", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2529": [{"speaker": "user", "text": "I'm having trouble moving this to my cart. They don't show up when I checkout.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2530": [{"speaker": "user", "text": "Yes i signed up for you guys premium subscription and i have some wuestions questions?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Yes my Account ID is 10L5K4CXP4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2531": [{"speaker": "user", "text": "Hello, I hope you can help me today I am trying to search a pair of jeans but the search bar is not working, it is just a spinning wheel I have tried several times now", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2532": [{"speaker": "user", "text": "I'm hoping you have some information about how to care for a garment.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2533": [{"speaker": "user", "text": "Hello I wanna know the priec eof gift wrapping my items price", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2534": [{"speaker": "user", "text": "Doing fine thank you", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2535": [{"speaker": "user", "text": "Hi I have a question about my subscription I wanted to confirm when it expires and how much I would need to pay to keep my premium status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "LUGHW18DXR my order ID is 8932882849", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2536": [{"speaker": "user", "text": "I want to check how much is the due on my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "2VYYQQI4XD  4368725438", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2537": [{"speaker": "user", "text": "I want to see if my cart qualifies for free shipping.  My name is Crystal Minh and I'm a Bronze member", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "If the items in your cart are over $25.00 before taxes, then you qualify for free shipping.  Otherwise there is a flat rate of $4.99 for the entire cart.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2538": [{"speaker": "user", "text": "Hi yeah Got a problem I forgot the password to get into my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Name is Joseph Banter, username is jbanter6", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2539": [{"speaker": "user", "text": "Hi, I wanted to know if this jacket will shrink after I wash it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2540": [{"speaker": "user", "text": "Hi. I need to change my shipping delivery date.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 1UQV1YPZOH Order ID: 4299324636", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2541": [{"speaker": "user", "text": "Hello, I'm having trouble getting into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Rodriguez Domingo 31817 (548) 451-2679", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2542": [{"speaker": "user", "text": "Hi! I need to check my account about an order but I no longer have access to the phone I signed up with. Help!", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2543": [{"speaker": "user", "text": "I want to ask questions about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2544": [{"speaker": "user", "text": "Hello.  My name is Sanya Afzal.  I am trying to purchase this calvin klein shirt for $64, but my credit card keeps getting declined.  Can you help?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"], "intents": ["credit card"]}}], "ABCD--train--2545": [{"speaker": "user", "text": "Hi i just made an order and i realized i need to change my shipipng address as i wont be home during that time, so i want to mail it to the place i will be at", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang AOTQRME0ZK", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my order ID is 8141368912", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "hmm chloezhang629 8141368912", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "chloezhang629@email.com i also ordered the wrong item by accident", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "3707 Lincoln Ave  San Lima, CA 81812", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2546": [{"speaker": "user", "text": "I have a promo code that states \"invalid\" when I try to use it.  Thanks.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2547": [{"speaker": "user", "text": "I'm thinking of placing an order, but before I do, when does the spring collection come out?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2548": [{"speaker": "user", "text": "It seems that I was charged for shipping. I don't think I was supposed to be charged for that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "It is account. 42JXNABRW2 Order # 8067761882", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2549": [{"speaker": "user", "text": "Can you tell me if pasta sauce may come off easily on the Calvin Klein shirt for $49?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--2550": [{"speaker": "user", "text": "Hello. I signed up for the premium subscription but money is tight right now and I was hoping I could get an extension on the payment.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes, my account id is DNMJGMAVMG and my order id is 7548343511", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2551": [{"speaker": "user", "text": "Hi there Ive found these calvin klein boots and i want to know if they come in different styles or colors before i buy it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2552": [{"speaker": "user", "text": "Hi, I need to remove the second item from my order. I didn't actually mean to order it, I was just thinking about it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Yes. My name is Joseph Banter. My account id is U0BKPSRUDU", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes. It is 6159792130", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2553": [{"speaker": "user", "text": "I was charged for the Michael Kors boots but I never bought them.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix My username is alessandrop304 My email is alessandrop304@email.com 1076520904 is the order id", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2554": [{"speaker": "user", "text": "I want to confirm my shipping address i got an email notification that said otherwise i want to make sure that my order is getting shipped to the right place", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "my name is Crystal Minh Account ID: 9JBBX4FBYP", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 9360045613", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure Username: cm479135 Email Address: cm479135@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2555": [{"speaker": "user", "text": "Hi! I ordered these boots for my daughter recently but they are unfortunately the wrong size. Can you help me return them?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: sanyaafzal445@email.com Username: sanyaafzal445 Order ID: 4860841852", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Sure. Here is the address 0097 Kennedy St  Monterey, WA 86696", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2556": [{"speaker": "user", "text": "Hi The website is running very slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2557": [{"speaker": "user", "text": "Hi I would like to know more about a product because you are thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2558": [{"speaker": "user", "text": "Hi I\u2019d like to return my most recent order because it was the wrong color. Sanya Afzal", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: safzal06@email.com  Username: safzal06 Order ID: 9769130746", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2559": [{"speaker": "user", "text": "Hello. I need to check my account for more info. I can't seem to remember my password though.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "my zip code is 72283 and my phone number is 394-960-1538", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2560": [{"speaker": "user", "text": "Hi. I'd like to get some information about my subscription fee. Is there any way to get an extension on the due date?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure. My account ID is CJGPUKRABA and my order ID is 2167925065", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2561": [{"speaker": "user", "text": "Hi, I want to know about my refund status I want to return these boots too", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "yes, so $189 total is what I want refunded hello?? hello?? are you still there?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Email Address: albertsanders708@email.com  Username: albertsanders708 Order ID: 0129556379", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "I want to add the boots to the refund. $89", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2562": [{"speaker": "user", "text": "I'm just wondering what the status is of my subscription I just want to make sure I don't lose it cuz I thought the fee was due yesterday or today or something. I'm not sure.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sure, my account ID is VSP7IKS5PL I order ID is 6804378629", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2563": [{"speaker": "user", "text": "Hi. I want to return these boots I ordered because they are the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: jw485507@email.com Username: jw485507 Order ID: 8696484850", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Sure. My address is 1343 Brushwick Dr  Newark, NY 13168", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2564": [{"speaker": "user", "text": "Hello Seems I was signed up for a subscription without my knowledge", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2565": [{"speaker": "user", "text": "This is ridiculous! I got a promo code 2 days ago and it's already invalid?!", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2566": [{"speaker": "user", "text": "Hi I need to make my payment for the subscription service", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "JXKNFDYRZT 2687872547", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2567": [{"speaker": "user", "text": "I was wondering the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: STEXRG4DO5 Order ID: 7052535008", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2568": [{"speaker": "user", "text": "Greetings! I want to pay my subscription fee to keep my annual subscription going. Can you help me?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Yes, my name is David Williams. Account ID is 1N1LL6ESXB", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, my order ID is 7850650452", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2569": [{"speaker": "user", "text": "Hi, how are you today? I need to return jeans I purchased.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sure username is rodriguezdomingo014 email is rodriguezdomingo014@email.com order id is 2673270923", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2570": [{"speaker": "user", "text": "Hi, I don't see my subscription service on my account anymore?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2571": [{"speaker": "user", "text": "Hi I need a favor", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "okay Albert Sanders YOMVJ4SXZP asanders123", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2572": [{"speaker": "user", "text": "hi, i am a member of the premium service but, i think it may be about to expire is my account still valid?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "my account ID is AT4UTI7O92 and my order ID is 5279513389", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2573": [{"speaker": "user", "text": "Hello, I have a charge on my billing statement that was suppose to be reversed I completed the return over a week ago", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "joycew28, joycew28@email.com,  4497835267", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2574": [{"speaker": "user", "text": "Hi, I need to changed my shipping details i now live at 1306 Lincoln Ave  San Lima, NY 51180", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"], "intents": ["manage"]}}, {"speaker": "user", "text": "1306 Lincoln Ave San Lima, NY 51180", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "davidwilliams609 (783) 231-1613", "domains": ["shipping issue"], "labels": {"slots": ["username", "phone"]}}, {"speaker": "user", "text": "oh sorry i gave you where i live now my old address was 1506 Lincoln Ave  San Lima, NY 51180", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2575": [{"speaker": "user", "text": "Hi! I'm having trouble accessing my account because I forgot my username. Please help me", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone number is (440)789-1361. Zip code is 18151", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2576": [{"speaker": "user", "text": "There seems to have been an issue on my account, for whatever reason the premium subscription was added though I indicated I did not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2577": [{"speaker": "user", "text": "HI! I ordered a shirt on November 2019 but it never came", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Albert Sanders Username: albertsanders284 Email Address: albertsanders284@email.com Order ID: 9051381325", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5363 1st Ave  La Fayette, CA 41615", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2578": [{"speaker": "user", "text": "Hi i already have a refund open and i would like to add another one to it I want to regund the calvin klein jeans as well", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "chloez73 chloez73@email.com Order ID: 1488389194", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2579": [{"speaker": "user", "text": "HI, I have the bronze subscription service and I am wondering what do I have to do to keep that membership.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--2580": [{"speaker": "user", "text": "I need to cancel part of my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "it's for order number 6711724786 and my name is Domingo Rodriguez I want to cancel the second item on the order, the Calvin Klein Jeans for $64", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"]}}, {"speaker": "system", "text": "Ok, I will refund $64 now", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok, $64 has been refunded to your account automaticallyQ oops Is there anything else I can do for you today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2581": [{"speaker": "user", "text": "Hi, I want to know the price of overnight shipping I need to buy some stuff and have it to delivered to me as soon as possible for a vacation", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2582": [{"speaker": "user", "text": "Hi, I got an email today saying that the items being delivered are different than what I ordered", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID is DWXYEP4VKR and order ID is 7758620126", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My username is chloezhang449 and my email is chloezhang449@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2583": [{"speaker": "user", "text": "Hi! I want to get the premium membership. I have a lot of shopping to do because I will be getting married soon.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2584": [{"speaker": "user", "text": "hello a promo code trying to use is being declared as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Order ID: 7485106935", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2585": [{"speaker": "user", "text": "Hi, every time I select an item it's listed as out of stock. Why is this? It's unnerving bcause I see some Jeans I really like but they are listed as OUT OF STOCK. Ugh.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "There are a couple, one are the Calvin Klein Jeans, (64$), and Guess boots, (54$).", "domains": ["purchase dispute"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "user", "text": "Joyce Wu Is my name. Username: jwu55066", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--2586": [{"speaker": "user", "text": "hi I was looking at purchasing an item yesterday. When I logged in to buy this morning the price is much higher. It was a lot cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: HYPYB3YF2R Order ID: 3182519752", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2587": [{"speaker": "user", "text": "Hi, I have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone number is 820.449.0467 zipode is 49859 email address is chloez44@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2588": [{"speaker": "user", "text": "i would like to check the status of my account because my subscription was removed from my account even though i want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2589": [{"speaker": "user", "text": "I am wondering when the annual fee is due for the subscription because I don't want to lose it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My account id is KHFBUNGLE9 My order id is 7600852325", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2590": [{"speaker": "user", "text": "Hi! I was planning on buying a tommy hilfiger shirt and wanted some more information about it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2591": [{"speaker": "user", "text": "this website is SO SLOOOW", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2592": [{"speaker": "user", "text": "Hi I would like to know more about the Calvin Klein jacket because i'm thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2593": [{"speaker": "user", "text": "Hello I would like to know if you have a size small in a particular item?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2594": [{"speaker": "user", "text": "Hi I cannot access account, forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "4421 Primrose Ave  Brighton, WA 80777 (294) 207-6057", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--2595": [{"speaker": "user", "text": "I need to talk to a manager because I just got billed for something I never ordered.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "so much information! jw127105 jw127105@email.com order ID - 5594067811", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank goodness I can't fit into Guess jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--2596": [{"speaker": "user", "text": "I want to know what happens if you are late on a subscription payment because you are thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2597": [{"speaker": "user", "text": "Hi, I'm having issues purchasing something. Everytime I try to add it to my cart is doesn't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2598": [{"speaker": "user", "text": "Hi. I have to return an item I recently purchased. It had a stain on it when it arrived.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Oh ok great. Yeah, my username is alessandrophoenix976", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "alessandrophoenix976@email.com Order ID: 2833815088", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Oh wow, so ifI wasn't Gold, I wouldn't be allowed to return? Address: 0634 Brushwick Dr  Baltimore, MI 93700", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2599": [{"speaker": "user", "text": "Ugh. I'm so frustrated! I wanted to buy some jeans and they were cheaper yesterday.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: CYGFS5XBDD Order ID: 7724964247", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2600": [{"speaker": "user", "text": "Hi! I'm wondering what the price would be to have my name stitched on one of my items!", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2601": [{"speaker": "user", "text": "Good day, I was trying to buy something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2602": [{"speaker": "user", "text": "The promo code doesn't work.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2603": [{"speaker": "user", "text": "Hi, I was hoping you could clear up a confusion I ordered one item, but my email confirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: P6SKCVQWPJ and Order ID: 9437544609", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "Your refund of $99 has been processed. Is there anything else I can help you with today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2604": [{"speaker": "user", "text": "Hi! I was planning on buying this Calvin Klein shirt but it seems its out of stocl stock Can you look into that for me?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--2605": [{"speaker": "user", "text": "Hi, my name's Joseph Banter", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jbanter1 jbanter1@email.com and the order ID is 9771728971", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2606": [{"speaker": "user", "text": "I am trying to buy a pair of Guess jeans and try to use a promo code i was sent 8 days ago but it is not working Could you find you why it is not working please?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["promo code out of date"]}}], "ABCD--train--2607": [{"speaker": "user", "text": "hello I need to update my shipping detail to my new home and make sure no packages continuing to send to old home if they go there i won't see them", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "ok crystal minh OEUVBB5U1J 8097230671 that order go to wrong house earlier this year", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "you have 6478 Circle Drive for me as my old address san lima tx 19098 it's now 200 main st same town state", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "cminh388@email.com 053 578 6304", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--2608": [{"speaker": "user", "text": "Hi, I lost my phone and I'm locked out of my account. Can you help me reset my two factor auth?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2609": [{"speaker": "user", "text": "Hi I have a general question I'm on your website and it is running really slow. is there something going on with your network?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2610": [{"speaker": "user", "text": "I would like to purchase the Calvin Klein jeans but for some reason my cart isn't updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2611": [{"speaker": "user", "text": "Hi i'm having a problem entering my promo code it keeps saying it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2612": [{"speaker": "user", "text": "Hi. Can you give me some info on your refund policy? I'm thinking of placing an order but I want to make sure i can return or get refunded if something goes wrong.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2613": [{"speaker": "user", "text": "Can you please give me a few more days to pay for my Prime subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "account ID is TMJXQ9TKX1 order # 6789020126", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2614": [{"speaker": "user", "text": "Hi, I'm checking to make sure the costs I have for these items are correct. Are these the correct prices: Tommy Hilfiger shirt $69, Calvin Klein Jeans $64, and Michael Kors Jeans $89?", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix 2UARBHXPVN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "alessandrophoenix447 alessandrophoenix447@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2615": [{"speaker": "user", "text": "I got an email saying a subscription was added to my account but I dont want that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2616": [{"speaker": "user", "text": "I'm trying to buy something and my car keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Guess Shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "OK! Just to clarify before finalizing your order, you wish to buy one Guess Shirt, correct?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "I have placed an order on your behalf for the guess shirt on my end. You should recieve it within standard shipping time at your default account adress", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--2617": [{"speaker": "user", "text": "I signed up for the premium subscription shopping service and it was billed to my credit card twice.  I need to see about getting one of those reversed.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: GX44FSODPB Order ID: 6233757009 Bronze", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2618": [{"speaker": "user", "text": "I'd like to view my shopping history online, but I can't access my account because I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My name is Joyce Wu, my zip code is 44175, and my email is JWu@email.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2619": [{"speaker": "user", "text": "hi i love these calvin klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2620": [{"speaker": "user", "text": "I am looking at my billing account and it looks like I was charged for a pair of Calvin Klein jeans that I did not order.  I want to see about getting that charge removed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Crystal Minh crystalm514@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--2621": [{"speaker": "user", "text": "Hello, I'm trying to buy some stuff but the website is so slow, nothing is loading.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2622": [{"speaker": "user", "text": "Hello, I need help with changing my primary payment method, since it doesn't seem to show up correctly. Can you help me with this?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Yes, my name is Joyce Wu. I think my account ID is joycewu6.", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Yes, my name is Joyce Wu, my account ID is joycewu6, and my order ID is 9984665045.", "domains": ["manage account"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Sure, it is 9984665045. If needed, I ordered a Tommy Hilfiger shirt for $74.", "domains": ["manage account"], "labels": {"slots": ["order id", "amount"]}}, {"speaker": "user", "text": "Certainly, my zip code is 88727, my phone number is (688) 861-9123, and my PIN is 910058.", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "pin number"]}}], "ABCD--train--2623": [{"speaker": "user", "text": "I want to know what happens if I am late on a subscription payment because I am thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2624": [{"speaker": "user", "text": "Hi I need to know the price of overnight shipping.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "system", "text": "It is based on weight, not distance. It starts at $39.99 for 5 pounds or less, $54.99 for 10 pounds or less, and $69.99 for all other items If you are in Hawaii or Alaska it's an extra $10 on top of that Is there anything else I can help you with today?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2625": [{"speaker": "user", "text": "I want to know more about my order. I've been charged an extra fee.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is FRRTMBQFFL the order number is 9689190865", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2626": [{"speaker": "user", "text": "I'm going to be honest with you. I'm getting fat and my jacket doesn't fit anymore. I'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "normanb3 normanb3@email.com  3002091133", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7842 Circle Drive  La Fayette, MI 95464", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2627": [{"speaker": "user", "text": "I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2628": [{"speaker": "user", "text": "I need to return an item because it doesn't fit", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "cminh692    cminh692@email.com   3041150113", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2629": [{"speaker": "user", "text": "I\u2019d like to return my order because it was the wrong color I ordered blue and I got black", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sanya Afzal Order number is 9352857643", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sa440354 sa440354@email.com 6914 Lincoln Ave  Jacksonville, WA 90063", "domains": ["product defect"], "labels": {"slots": ["username", "email", "street address", "zip code"]}}, {"speaker": "user", "text": "9352857643 Order id", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--2630": [{"speaker": "user", "text": "Hello, I would like to add an item to my order as I forgot to add it before I checked out", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "WDKS0KURLT, 8171496793", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2631": [{"speaker": "user", "text": "Hello. I have signed up for your premium subscription service, but I have a problem with it. My house was burglarized, and I've lost a lost of money. I need to try to get an extension so I can get some money together from my next paycheck. *lost a lot of money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Ok, sure. My account ID is HAUSG76OSJ And my order id is 5927745067", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2632": [{"speaker": "user", "text": "Hey, the item I needed is out of stock This happens so often", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Well today it's the Guess Jacket", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--2633": [{"speaker": "user", "text": "I want to double check the status of my refund Name: Crystal Minh", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: cminh266@email.com  Username: cminh266 Order ID: 8887737236", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2634": [{"speaker": "user", "text": "Hi I forgot my username. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "37654 josephb6@email.com (649) 935-3967", "domains": ["account access"], "labels": {"slots": ["zip code", "email", "phone"]}}], "ABCD--train--2635": [{"speaker": "user", "text": "Hi.  I want to check the status of my order. I can't log into my account though, because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2636": [{"speaker": "user", "text": "Can you tell me the price for overnight shipping?  Is it even available?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2637": [{"speaker": "user", "text": "Hello I am Rodriguez Domingo I signed up for a premium subscription but I want to see the status of it now I'm not sure if I missed the payment date, is it sill active?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: KOEEF4FSML Order ID: 2577749688", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2638": [{"speaker": "user", "text": "Hi, my name's Albert Sanders, I need to check up on something", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2639": [{"speaker": "user", "text": "Hi , I want to pay my subscription service fee please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: HLYQGAYTVZ Order ID: 6348401389", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2640": [{"speaker": "user", "text": "hello,I want to get a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I did not like the product my name is Norman Bouchard Account ID: NMPH2WGMRB", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: normanbouchard399 Email Address: normanbouchard399@email.com Order ID: 7717314227", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Amount: $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Thanks, I have processed your refund of $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2641": [{"speaker": "user", "text": "Ho I want find out of subscriptions is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Chloe Zhang  Phone Number: (287) 212-5857  Member Level: Gold  Account ID: HVAUG6BDBF Order ID: 2847883337", "domains": ["subscription inquiry"], "labels": {"slots": ["phone", "account id", "order id"]}}], "ABCD--train--2642": [{"speaker": "user", "text": "I would like to confirm my shipping address because i got an email with the wrong shipping address on it", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: VGAT9YROQM | Order ID: 0697543179", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: jw688587 | Email Address: jw688587@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2643": [{"speaker": "user", "text": "I accidentally forgot to add something to an order I already made. I was wondering if I could get it added still. I'm doing some last minute shopping.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "L9WKRGWWWZ 5578011814", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Oh I didn't know you could do that. It is a Calvin_Klein Jacket", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2644": [{"speaker": "user", "text": "Hi I would like to make a purchase but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2645": [{"speaker": "user", "text": "Hello, I am trying to search for items on the website and there is nothing being found. so 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2646": [{"speaker": "user", "text": "I need to dispute my subscription bill. I was charged twice for some reason.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "ZUJDICJQPV Order ID: 9542142520", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2647": [{"speaker": "user", "text": "there is an extra fee on my order that i can't figure out why i want to see the status becuase of this mystery fee", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Order ID: 7766507090 Account ID: IJBQTOPPA0 Name: Crystal Minh", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2648": [{"speaker": "user", "text": "hey there ok I feel really silly but", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ok its Albert Sanders, albertsanders769@email.com zip is 30541 and phn is 2545505330", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--2649": [{"speaker": "user", "text": "Hello, I would like to dispute a bill because I was charged twice for the premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "MFFIWDRZ1P, 4629793730", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2650": [{"speaker": "user", "text": "Hi. It appears that a premium subscription was added to my account but I don't want it. Can you check for me?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2651": [{"speaker": "user", "text": "Hi! I am planning to buy this Calvin Klein jacket and needed some information before I order", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2652": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  My Order ID is 3820840259.  I accidently ordered these Tommy Hilfiger boots for $94, is it too late to change this? I do not need them.", "domains": ["shipping issue"], "labels": {"slots": ["order id", "amount"], "intents": ["manage"]}}, {"speaker": "user", "text": "Yes.  My account ID is 7QNVHV934G.", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2653": [{"speaker": "user", "text": "Yes I'm having trouble with your online order system.  I'm trying to put a jacket I've been wanting into my cart.    The cart is not getting updated.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2654": [{"speaker": "user", "text": "good how r u", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Rodriguez Domingo Username: rd302667 rd302667@email.com 4784684390", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "can that refund be added to my current refund 49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "100 +49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2655": [{"speaker": "user", "text": "Hello, yes please I believe I have been charged for a premium subscription I did order", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2656": [{"speaker": "user", "text": "hi there i would like to see what the status is of my subscription i signed up for the premium level and want to make sure I am still current with it because i want to see if all the benefits are still goo *good", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "cool ok good to know! acct ID PCOQUARNIH and order ID is... 9730817887 and what else did you need? im sorry", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2657": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  My Order ID is 3217610707.  I am trying to use a promo code on this order of Calvin Klein jeans but it keeps saying it's invalid.  Can you help?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["promo code out of date"]}}], "ABCD--train--2658": [{"speaker": "user", "text": "I'm trying to buy a pair of boots but my cart is not updating when i add them", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Michael_Kors Boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--2659": [{"speaker": "user", "text": "Why is your price on the website higher than your competition?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--2660": [{"speaker": "user", "text": "Hi I would like to return a product because it was stained when I recieved ir It", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "crystalm386 crystalm386@email.com Order ID: 1088804480", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2661": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "EQ0GBYA3EY 7631812893", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2662": [{"speaker": "user", "text": "Hello!  I'm doing some shopping for a baby shower.  Can you tell me if my cart will qualify for free shipping? I have a lot to buy!", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2663": [{"speaker": "user", "text": "I would like to know the status of my refund and also add an item to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "dw527251 dw527251@email.com order ID: 8886570676", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2664": [{"speaker": "user", "text": "Hello So I wan to check the status of myaccount apparently there is a mistake", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "I dont have my user or email address I can give you my billing address though Address: 1031 2nd Ave  Monterey, TX 43800 I dont know if thats helpful are you there?", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2665": [{"speaker": "user", "text": "Hello, I need to return an item I bought as it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "rodriguezdomingo389, 69082, 0932701553", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "3601 1st Ave Baltimore, WA 89602", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2666": [{"speaker": "user", "text": "Hi...I am thinking about buying a pair of Michael Kors shoes but I am afraid they won't fit and since they are expensive, I am wondering if I can exchange them. Is a refund also possible if I don't like them", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2667": [{"speaker": "user", "text": "I can' t seem to figure out this online shopping thing. It's very complicated.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2668": [{"speaker": "user", "text": "Hello, I would like to check the shipping status of my order becuase I have yet to recieve it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "cz275729, cz275729@email.com, 7817526836", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank you very much 9778 Kennedy St Newark,MI 81180", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2669": [{"speaker": "user", "text": "I need to access my account, but I seem to have forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "54716 is my zip and normanb7@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2670": [{"speaker": "user", "text": "I\u2019d like to return the shirt Pants I got to match my shirt its the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rdomingo719 rdomingo719@email.com 2531647110", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7253 Woodshore St  Monterey, CA 61260", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2671": [{"speaker": "user", "text": "Hi I'd like to return an item", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jbanter4 jbanter4@email.com Order ID: 5695748225", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4755 1st Ave  Raleigh, CA 58245", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2672": [{"speaker": "user", "text": "I wanted to check on an order I'm waiting for.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID: 3472555556 Account ID: FDHVUX5AOI", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "My username isnb836188 My email address is Nb836188@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2673": [{"speaker": "user", "text": "I would like to purchase a jacket from you folks, but I would like to know the material it is made of before purchasing.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2674": [{"speaker": "user", "text": "I was wondering if you could tell me how to wash a jacket that I'm looking at.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2675": [{"speaker": "user", "text": "Everytime I go to order something it is out of stock!!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2676": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I was wondering when the Spring Collection is going to come out this year?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2677": [{"speaker": "user", "text": "Hi. I was going to purchase an item on your website, but then I realized it is WAY overpriced compared to other places selling the same item. So, I was wondering why there is such a big discrepancy.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Yep. My account ID is MCYEWLADRS And the order ID should be 6731496084", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2678": [{"speaker": "user", "text": "I wanted to check the status of my premium subscription\\", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: RBYRIF7CZF Order ID: 2919762514", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2679": [{"speaker": "user", "text": "I am having a big problem with your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2680": [{"speaker": "user", "text": "Hello, could you help me get my account name back?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "22508 (813) 125-4335", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2681": [{"speaker": "user", "text": "I wanna buy stuff, but what happens if i'm late paying my subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2682": [{"speaker": "user", "text": "i have a question about a shirt i am thinking of purchasing.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2683": [{"speaker": "user", "text": "Hi I want to know about membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2684": [{"speaker": "user", "text": "Hello! does the tommy_hilfiger shirt come with buttons that are brown or back? sorry, black", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--2685": [{"speaker": "user", "text": "Hi there! So I accidentally ordered the wrong item, and I need to manage my shipping details to sort it out.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jbanter8 jbanter8@email.com 4790811858", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I ordered Guess Jeans and Tommy Hilfiger boots. I just want to get rid of the boots, I ordered them by accident.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2686": [{"speaker": "user", "text": "I seem to be having issues with the website, it is just running really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2687": [{"speaker": "user", "text": "Hello. I want to look at an order I placed, but I've lost my phone I used to access the account. Is there any way that you could access my account for me? Or give me instructions on how to recover my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2688": [{"speaker": "user", "text": "Hi! I was calling to check the status of the refund am expecting", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "czhang73 czhang73@email.com Order ID: 3870043563", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2689": [{"speaker": "user", "text": "Hi I wan to know if Tommy Hilfiger Jeans shrink after washing", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2690": [{"speaker": "user", "text": "I want to return product, it came with stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: davidwilliams034@email.com  Username: davidwilliams034 Order ID: 3702719285", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "L i3443 Woodshore St  Raleigh, NY 78019", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2691": [{"speaker": "user", "text": "Hello I want to buy an item but it is way too expensive Your competition is offering the same items for much less.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sure Alessandro Phoenix WU0VFGOIFG", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes I do Here it is: 8862795537", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2692": [{"speaker": "user", "text": "I was wondering if you can see if the store near me has a item in my size?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Its a black guess jacket", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--2693": [{"speaker": "user", "text": "Hi! I am trying to make a purchase but for some reason my credit card keeps getting declined. I am not sure why it is showing up invalid", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2694": [{"speaker": "user", "text": "I don't have the money to pay my premium subscription and needed to see if I could get that extended a few days.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: ILV2XKZYND Order ID: 6424703902", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2695": [{"speaker": "user", "text": "I never received my order it was from January can you check why it's late?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaafzal537 sanyaafzal537@email.com 7115855948", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2696": [{"speaker": "user", "text": "Hi I want to know more about my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: QRSXBUETKH Order ID: 9365543871", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2697": [{"speaker": "user", "text": "I think something is wrong with my subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2698": [{"speaker": "user", "text": "Hi, I am checking in to see when my subscription is due for premium shopping?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Norman Bouchard and I am a bronze member. Oh, and my id is YRLA6ILZS5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order statement is 9236086282. There is no problem with an order. I just want to know when my subscription is due.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2699": [{"speaker": "user", "text": "Hi, my name's David Williams I need to log in to my account, but I have two-factor authorization on, and I'm afraid I've lost the phone I was using", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "sure, the pin is 642505", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2700": [{"speaker": "user", "text": "Hello, I would like to know what the material is made of on a shirt I recently ordered and if that material is known for shrinking? I need to make sure i am ordering a big enough size", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2701": [{"speaker": "user", "text": "i ordered a jacket but my order confirmation says two jackets were ordered and i want to fix that error.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "3CUQMU3YZF  1768900626", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "That $84 will be added back into your account. I apologize for the inconvenience, but I hope you are happy with the way this issue was resolved.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2702": [{"speaker": "user", "text": "Hi, I want to check my account status. A subscription was added to my account even though I didn't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2703": [{"speaker": "user", "text": "Hi! I seem to have forgotten my password for my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2704": [{"speaker": "user", "text": "Hello, I want to check the status of my order because an extra fee seems to have been added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: ZQE23M9R0A", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2705": [{"speaker": "user", "text": "Hi I want to check my order status. The delivery time that shows is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: BCYJPHAGXB Order ID: 1276087892", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2706": [{"speaker": "user", "text": "Hi there. I must admit, I'm a bit frustrated because I'm on your site but the search bar doesn't seem to be working Every time i try to search for an item, it shows 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2707": [{"speaker": "user", "text": "I need to return an item because it had a stain.  My name is Albert Sanders", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 2543515347 Email Address: alberts6@email.com  Username: alberts6", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "4823 Kennedy St  San Mateo, NY 55079", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2708": [{"speaker": "user", "text": "Hi! I was hopping to manage my shipping details because we have moved to a new address I would like to cancel the order placed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "David Williams Order ID: 1651723669", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: A8PSOFBM8R", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Micheal Kors shirt and a tommy hilfiger jacket 94 789 94 & 89", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2709": [{"speaker": "user", "text": "Hi! I returned my item last week. Can you check the status of my refund? Thanks", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: albertsanders177 Email Address: albertsanders177@email.com Order ID: 5480758903", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2710": [{"speaker": "user", "text": "Yes, I'd like to know how much it would cost if I wanted to stitch my name on something.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2711": [{"speaker": "user", "text": "I am trying to buy a cloth, but the cart doesn't update when I add it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2712": [{"speaker": "user", "text": "My order hasn't come yet. I ordered 3 weeks ago. when will it come to my order?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Pin Number: 154852 username is cminh673", "domains": ["account access"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--2713": [{"speaker": "user", "text": "I am trying to get a girl friend this spring so I need some new clothes can you tell me when your spring collection will be released?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2714": [{"speaker": "user", "text": "Need some help with my subscription payment, specifically, I think I forgot to pay it, lol Al Sanders Account ID: SY3AUJMIOO do I owe any money", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage pay bill"]}}], "ABCD--train--2715": [{"speaker": "user", "text": "i would like to know more about a product because you are thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "boots  Brand: Calvin_Klein  Amount: $84", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2716": [{"speaker": "user", "text": "Hi James!  I was just looking online and am wondering if you know when the fall collection is going to launch? I know its a bit early!", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2717": [{"speaker": "user", "text": "Hi, I have an issue with my recent order.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Order ID: 8858772053 Account ID: ZQOOK45CHR", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2718": [{"speaker": "user", "text": "I need to return these boots I bought.  They came stained!!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: czhang56 czhang56@email.com Order ID: 4826178490", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2966 1st Ave  Jacksonville, CA 36426", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2719": [{"speaker": "user", "text": "Hello, the search bar is taking a long time to load. I keep getting a spinning wheel. I would like to know what is going on because it is getting frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2720": [{"speaker": "user", "text": "I signed up for a premium subscription service, but got charged twice for it. I would like to get my money back.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "2QT8NUDKQ8    4761421119", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2721": [{"speaker": "user", "text": "Hi, could I get some information about what the different membership levels give or just, what all the levels there are?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2722": [{"speaker": "user", "text": "Hello, I want to return an item. It's not the color I wanted. Hello?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is sanyaa92, my email is sanyaa92@email.com, my order id is 6817255505", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2482 Lexington Ave  Monterey, TX 66443", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2723": [{"speaker": "user", "text": "I want to use the website but the website is running slow really slow so i want to find out whats going on", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2724": [{"speaker": "user", "text": "Hi! I bought a Guess Shirt from the store yesterday but I notice there is an extra fee added to my credit card. Just want to know what is that extra fee for?", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Yes. Rodriguez Domingo and my ID is  IZL5VCPJ08", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2725": [{"speaker": "user", "text": "Hi. Something is wrong with my order. I need to check the status.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Rodriguez Domingo AKSPXY1M7D 5214566902", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2726": [{"speaker": "user", "text": "I want a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "chloez94,chloez94@email.com,2537299481 please add the money to my account.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2727": [{"speaker": "user", "text": "Hi! I would like to know more about these Calvin Klein Jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2728": [{"speaker": "user", "text": "Hello. I have a question about my subscription Can you tell me what happens if I am late paying for it? I love the benefits but I have tons of bills this month and I am not sure if I will be able to pay on time", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2729": [{"speaker": "user", "text": "I placed an order, but I forgot to add an item that I needed. So I wanted to see how to go about adding it.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My account ID is XHSE9FT1LS, and my Order ID is 6664113331", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2730": [{"speaker": "user", "text": "I'm fine. I just want to check the status of my order because I think my payment method might be wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Oh, sorry. I thought I was waiting for you. My order ID is 1736281137. Account ID is A1KD8O7XYE", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2731": [{"speaker": "user", "text": "I need to know more about these jeans that I saw on your site I think that they look great and I want to buy them But I'm an unusual height and I need to know if they would fit", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I'm asking about the $49 Tommy Hilfiger jeans", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2732": [{"speaker": "user", "text": "I want to add a pair of jeans to my order I forgot to add them earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure Order ID: 8667574249 David Williams", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Ok thanks a lot so the item is Calvin Klein Jeans the cost is $59 and the tone is between light and dark blue somewhere in the middle", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2733": [{"speaker": "user", "text": "Hello! This Tommy Hilfiger Jacket always seems to be out of stock. What gives??", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2734": [{"speaker": "user", "text": "Yes i would like to double check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: alberts9 alberts9@email.com and Order ID: 4709225590", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2735": [{"speaker": "user", "text": "Hi. I was hoping I could manage my shipment. I ordered the wrong item.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My Order ID: 6677063463 Account ID: 6W5PAHHIP3", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Email Address: alberts0@email.com and username is alberts0", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--2736": [{"speaker": "user", "text": "hi, i am trying to buy something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2737": [{"speaker": "user", "text": "Hello I am calling to check on the status of a refund, can you help me with that?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "chloez13, chloez13@email.com, 7751954355", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2738": [{"speaker": "user", "text": "I was going to check my order status but I have misplaced my username, can you recover that for me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(549) 301-2759 99687", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--2739": [{"speaker": "user", "text": "Hi, I was just wondering if you could help me understand the different membership levels and what they offer.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2740": [{"speaker": "user", "text": "Hi I would like to return the Tommy Hilfiger boots because they are the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Name: Crystal Minh Username: cm982068 Email Address: cm982068@email.com Order ID: 3665234775", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1106 2nd Ave  Brighton, TX 72692", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2741": [{"speaker": "user", "text": "I think my subscription may have been mistakenly removed.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2742": [{"speaker": "user", "text": "I have this premium subscription shopping service. I wanted to check the status of my account as I believe that I am missing some credits worth $40 I got these credits from a one-time deal with a previous purchase i did", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2743": [{"speaker": "user", "text": "I would like to keep my subscription but it was removed from my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2744": [{"speaker": "user", "text": "Hi! Can you help me with my account?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Joseph Banter Order ID: 7373331442", "domains": ["manage account"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Do you mean username? jb590878", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--train--2745": [{"speaker": "user", "text": "Hello, I have become aware that my subscription for premium service has been removed from my account but I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2746": [{"speaker": "user", "text": "Hello, I am having an issue paying my annual subscription fee, can you help me", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: TUAVVOYSTK Order ID: 3018775018", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2747": [{"speaker": "user", "text": "Hi I want to check my order I tried to buy one but it says I bought 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "yes Joyce Wu Order ID: 8411520654 Account ID: FNWW6W0HFQ", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2748": [{"speaker": "user", "text": "I would like to have a refund for a item an", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: rd829432 Order ID: 4603442820 rd829432@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "VDKPDC4RNA $59", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--train--2749": [{"speaker": "user", "text": "Hey I would love to return an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "no I'm here as417331@email.com 7733764410", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "9686 Woodshore St  Raleigh, CA 12621", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2750": [{"speaker": "user", "text": "I would like to speak to you today about the shipping rate that you charged me on this order. I have been receiving orders from you for a long tim and I have never had to pay this much for shipping.Since I am a frequent customer I thought maybe there", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username is: cz575934, Email: cz575934@email.com and order number: 1622569158", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2751": [{"speaker": "user", "text": "I need to be able to view my shopping history online. I cant access my account because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes my Pin Number is 69332", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2752": [{"speaker": "user", "text": "I got an item yesterday and it turns out it was the wrong color Id like to return it Crystal Minh is the name on the account", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "crystalm558 crystalm558@email.com Xskdj329", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7226 Brushwick Dr  Newark, CA 43242 can i return it by mail?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2753": [{"speaker": "user", "text": "Hi, I think the payment method I wanted to use it in correct", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my name is Crystal Minh and my order id was 6620821599", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2754": [{"speaker": "user", "text": "I am trying to log into my account and seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2755": [{"speaker": "user", "text": "I'm trying to use your website and it's so slow it's unusable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2756": [{"speaker": "user", "text": "I forgot my password. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal is my name Username is safzal57", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--2757": [{"speaker": "user", "text": "Hi, everytime I search for an item I get 0 results. I am frustrated. Can you help me solve this problem.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2758": [{"speaker": "user", "text": "Can you tell me if these Tommy Hilfiger jeans are dark blue or black? it's hard to tell from the pictures", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2759": [{"speaker": "user", "text": "Trying to see why the website is running super slow today.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2760": [{"speaker": "user", "text": "I need to change the phone number on my account because one of the numbers is wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "jbanter8     RtAukggz    jbanter@email.com", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "oh sorry, typed it wrong. should be jbanter8@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}], "ABCD--train--2761": [{"speaker": "user", "text": "Hi, I want to upgrade my shipping method for my last order to overnight.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "NW3UZWRZUQ 2137293887", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "NW3UZWRZUQ is the account id 2137293887 is the order id", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it is correct Account ID: NW3UZWRZUQ Order ID: 2137293887", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "0832 Brushwick Dr  La Fayette, WA 89", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2762": [{"speaker": "user", "text": "Hello. I was charged for something and I never placed an order.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I don't see anything named Account ID on my display. Just username as normanb1", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--2763": [{"speaker": "user", "text": "Hi I wanted to ask a question about a shirt", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2764": [{"speaker": "user", "text": "I am having a problem with two factor due to that i lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2765": [{"speaker": "user", "text": "HI! quick question. I signed up for the subscription service and I want to know if the payment is due..", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: AWCVIQVKIB Order ID: 9698444946", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2766": [{"speaker": "user", "text": "When does the annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2767": [{"speaker": "user", "text": "Hiya - I've been having an issue with items that I want to order", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "It's a Guess shirt I've been trying to buy it for 2 months now My main issue is that I keep getting emails from your website saying \"Good News! The item you wanted is back in stock!\" but it's not in stock", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Thanks David, and to reconfirm this is for a Guess shirt correct?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--2768": [{"speaker": "user", "text": "I got a promo code in my email and it isn't working! I want a discount. I only got the code 9 days ago. What is wrong with your website?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2769": [{"speaker": "user", "text": "If I order something today do you offer overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Within the continental US, the rate is $39.99 for items that are under 5 pounds $54.99 for 10 pounds or less $69.99 for all others", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2770": [{"speaker": "user", "text": "Hi I want to add something to my cart but it won\u2019t let me", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2771": [{"speaker": "user", "text": "i just wanted to ask why things are never in stock on your site it honestly seems like nothing i want is ever available :(", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Product: Jeans  Brand: Michael_Kors  Amount: $64", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2772": [{"speaker": "user", "text": "Hello! I'd like to check the status of my account. I recently bought Guess boots from you and want to find out if your subscription service includes free shipping from out of the country. Could you help me with this?", "domains": ["manage account"], "labels": {"slots": ["name"], "intents": ["status shipping question"]}}], "ABCD--train--2773": [{"speaker": "user", "text": "Hello, I was wondering what is the price of stitching my name to one of your items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2774": [{"speaker": "user", "text": "I would like to buy some items, but I would like to know the benefits of premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2775": [{"speaker": "user", "text": "Hi I have a question regarding my account I saw this shirt I really want but even though I added it to my cart I still don't see it I must have added it like 10 times and it still doesnt' show up", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2776": [{"speaker": "user", "text": "Hi The promo code I got from you guys says it's invalid? What's up with that?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2777": [{"speaker": "user", "text": "I wanted to know what the status of my subscription My name is Norman Bouchard This is my Account ID: YTTPS0VGUT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due date"]}}, {"speaker": "user", "text": "I want to know when the annual fee is due and what\u2019s the amount Order ID: 8873864352", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2778": [{"speaker": "user", "text": "Hello! I received my boots but it is in the wrong color it should be black and not brown can I return it?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: sanyaa55 sanyaa55@email.com Order ID: 7540457135", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7626 Lincoln Ave  Brighton, TX 17278", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2779": [{"speaker": "user", "text": "Hi! My name is Joseph Banter and I need to view my account. Unfortunately I lost my phone so I can't do the autentication Can you help me please?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2780": [{"speaker": "user", "text": "Hi, I am trying to check on my shipping status. I never received my boots.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My order ID is 3752400475", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "as762339@email.com as762339", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--2781": [{"speaker": "user", "text": "Hi. Can you help me with an order I placed?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2782": [{"speaker": "user", "text": "Hi, I would like to refund the guess shirt I just bought because I have changed my mind.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Name: Joyce Wu Username: jw206841 Email Address: jw206841@email.com Order ID: 1492917185", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: GJUFGXQIG6", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--2783": [{"speaker": "user", "text": "hey just checking in to pay my subscription balance as I don't want to lose the perks before buying some more stuff", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sanya afzal YH37V3YJRA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ok 8378034828", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2784": [{"speaker": "user", "text": "hi! I was trying to access my account to check the status of my order. However, I have lost my phone that I use for two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "crystalm041@email.com Thank you", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--2785": [{"speaker": "user", "text": "Hi I noticed that I have been charged for an order I never placed It is a Guess jeans for $54", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "cz212707@email.com Username: cz212707 Order ID: 1138706083", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--2786": [{"speaker": "user", "text": "I might have an issue with my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Sanya Afzal WFHVCSTDZX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2787": [{"speaker": "user", "text": "Hi I would like to make a return. I seem to have gotten the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sure my username is nb837079 Give me a minute to get that order ID 1973693016 Oh yes and my email address is nb837079@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "7635 Primrose Ave  La Fayette, TX 94654", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2788": [{"speaker": "user", "text": "Hi there. Whats my order status? There is a weird fee here", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Joseph Banter LQ6IBYDCD4", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2789": [{"speaker": "user", "text": "Hello, I would like to check the status of my account as I read an email saying my subscription was removed but I do not want it removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2790": [{"speaker": "user", "text": "Hello I would like to know if my refund has been completed yet.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "cminh104 cminh104@email.com 2663744782", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2791": [{"speaker": "user", "text": "Hi. I wanted to check the shipping status of my order. I ordered it nine days ago, and haven't received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: QU3BG257ZT Order ID: 3419928139", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: albertsanders766 albertsanders766@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2792": [{"speaker": "user", "text": "My searches are messed up. I search for shoes and it brings up shirts. help are you there?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2793": [{"speaker": "user", "text": "I am trying to find the status of my order but i firgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(534) 939-4139 83764", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--2794": [{"speaker": "user", "text": "Hi!  My phone number is inorrect and i need to change it. Can you help me?", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(379) 058-8900", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "sorry 94689 i dont knwo my pin can i vie you soething else? Email Address: josephbanter331@email.com  Username: josephbanter331", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}], "ABCD--train--2795": [{"speaker": "user", "text": "Hi there! I'm thinking about making a purchase today, but I'd like to know a little bit more about the product first, if possible.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "They're a pair of Michael Kors boots, priced at $69. The black ones with a gold zipper and a tweed back panel.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2796": [{"speaker": "user", "text": "Hello... I bought a pair of boots yesterday but today... the boots are having a 50% discount.. Is there anything you can do to fix the price for me?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: UF7ZLBZL8A Order ID: 9017621582", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2797": [{"speaker": "user", "text": "I would like to buy something but I can't because my cart is not updating when i try to add an item to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2798": [{"speaker": "user", "text": "hI. I just bought an item and changed my mind. I would like to get a refund please.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jw023393    jw023393@email.com    8797444315", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2799": [{"speaker": "user", "text": "Yes i want to know how long does the premium memebership last once you get it? Because im thinking about buying somthing", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2800": [{"speaker": "user", "text": "I am frustrated. I am trying to buy something but I keep getting 0 results found.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2801": [{"speaker": "user", "text": "Hi! I was hoping to check up my order status online But I have lost the phone I use for two-factor authentication ??", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2802": [{"speaker": "user", "text": "Hello. I was wondering if you could tell me the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "username is aphoenix082, order number is 9133103989 and email is aphoenix082@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "I didn't like the shirt. the amount was $54 and I paid by credit card you can add it back to my credit card please how long does the refund usually take?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2803": [{"speaker": "user", "text": "I would like to check the status of my subscription", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2804": [{"speaker": "user", "text": "Hi, I'm looking at the jacket by Michael Kors for $64.00.  Will it shrink after washing? My name is Joyce Wu", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--2805": [{"speaker": "user", "text": "Hi, i would like to get a refund on an item i recently bought.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--2806": [{"speaker": "user", "text": "I was wondering if there is a known issue with the website because I cannot get it to work", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2807": [{"speaker": "user", "text": "Hi. I need to know what material the jacket is made of I am looking to buy", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "David Williams It is a calvin klein jacket for $69", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2808": [{"speaker": "user", "text": "HI! I had placed an order but unfortunately received the wrong size I would like to return the item please", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Alessandro Phoenix aphoenix456@email.com Username: aphoenix456 Order ID: 1383695081", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "mail please 1425 Kennedy St  Baltimore, TX 63678", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2809": [{"speaker": "user", "text": "Hello, whenever I try to add an item to my cart it does not update the cart. I really want to buy these boots.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2810": [{"speaker": "user", "text": "Hi I would like to check the status of my order The delivery time mentioned is wrong and it needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 1591187031 I have the phone number. Would that work?", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "(141) 896-1024", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--2811": [{"speaker": "user", "text": "Hello. I have an issue with your site", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2812": [{"speaker": "user", "text": "I've had  a premium subscription that I want to continue.   How do I pay the fee so my benefits do not get dropped?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Go it.    Had to get my magnifying glass due to the small print.  Account ID is RNXG4Y1MV2.    Order ID is 4856820616.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2813": [{"speaker": "user", "text": "Hello My name is Norman Bouchard and I would like to check the status of an order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Address: 8030 Lincoln Ave  Jacksonville, WA 73551 Phone Number: (477) 657-7321", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--2814": [{"speaker": "user", "text": "Hi this is Rodriguez Domingo. I'd like to check the status of my membership level", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2815": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  My Order ID is 3151805390.  On my last order of these Calvin Klein boots for $59, I noticed an extra fee?", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is BLUEAQHMUF.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2816": [{"speaker": "user", "text": "I'd like to shop with you guys but my credit card keeps getting turned down! dunno why it's invalid for you guys", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "crystal minh crystalminh999 username", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--2817": [{"speaker": "user", "text": "hey think i mixed up or forgot which username I'm in with you guys as I'm albert sanders at gold level", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "053 407 2438 16889 alberts6@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--2818": [{"speaker": "user", "text": "Hey, I've been waiting 5 days and I still haven't received my order. Can you help me out here?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaa20 sanyaa20@email.com 1439545925", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2819": [{"speaker": "user", "text": "Hi there. I made an order, but I changed my mind on it. I was hoping to get a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "yes you can, i don't have my account id but my order id is 8854325692 and my email is albertsanders963@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "yeah it's 9561 Kennedy St Brighton TX 80949", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yes, it's albertsanders963", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--2820": [{"speaker": "user", "text": "I\u2019m interested in knowing how get a stain out Michael Korda boots Paint stain", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2821": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service, I want to ask for an extension because I want some more time to get the money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Full name is Joyce Wu, account ID is YUQ4BLESEI, Order ID is 9731126605", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Ok, that will be better Phone Number: (295) 316-3488", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--2822": [{"speaker": "user", "text": "Hi. I changed my mind about an item. I'm hoping you can refund me before it ships out.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Rdomingo549@email.com Order ID: 0715778661", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "system", "text": "Okay, I am refunding your Paypal for $94 Can I help you with anything else today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2823": [{"speaker": "user", "text": "Hi I'm thinking of buying a calvin klein jacket but I want to know more about it Can you tell me what it's made of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2824": [{"speaker": "user", "text": "Hi. I'm rather annoyed. I'm trying to use this promo code but the website keeps saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2825": [{"speaker": "user", "text": "Yes, I want to check on the status of my premium subscription shopping service.  Do I need to make a payment before it is activated?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: NJ8N9YQDWP Order ID: 0020283275", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2826": [{"speaker": "user", "text": "Hello. I am trying to pay my subscription fee to keep my annual subscription active but I was having trouble.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is UXR5EJ2OUQ  I do not have an order id though.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2827": [{"speaker": "user", "text": "I have a question about a shirt on your site", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I saw these great Guess shirt for only $79! I want to buy it for my husband for a birthday present. But our washer is broken, so I have to wash everything by hand right now. I want to know, how do you wash this shirt? If it's too hard to wash, I might not buy it right now while my laundry machine is broken", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2828": [{"speaker": "user", "text": "Hi, I have a question about a product.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2829": [{"speaker": "user", "text": "I need to return the Calvin Klein jacket I bought, it's the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Joyce Wu jw498951 6498754371", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Yes sure it's 8415 Brushwick Dr  San Mateo, TX 50631", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2830": [{"speaker": "user", "text": "hey so I'm locked out of my own account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "davidw99@email.com 54781", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--2831": [{"speaker": "user", "text": "I forgot the password on my account, could you get me a new one?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--2832": [{"speaker": "user", "text": "Hello, I'd like to check out my order because the cost seems too high. Order ID: 3091846360 Hello?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["cost"]}}, {"speaker": "user", "text": "Name: Joyce Wu Account ID: DLRDUENVYD", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jw865400@email.com Username: jw865400", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "2720 Brushwick Dr  Baltimore, NY 82187", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2833": [{"speaker": "user", "text": "I would like to return my shirt because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 0586360886 Username: cm898507 ummm, let me see, i think the email is cm898507@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "1263 Lexington Ave  Brighton, WA 18267", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2834": [{"speaker": "user", "text": "Hi, good afternoon. I just wanted to know if it's too late to change my shipping information? I'm actually out of town at the moment. And I also ordered the wrong item on accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My account ID is IS8NHDWN7M and order ID is 1892319542", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2835": [{"speaker": "user", "text": "The billing statement is still showing my charge as not being reversed I already did the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sanyaa77 sanyaa77@email.com 1532846951", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2836": [{"speaker": "user", "text": "Hi, I am doing fine thank you", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Product: Shirt Brand: Tommy_Hilfiger Amount: $59 I don't want you to make the purchase for me though", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--2837": [{"speaker": "user", "text": "I need to change my address. The street number is wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "It is 8060 Primrose Ave", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Baltimore, NY 56192", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Pin is 495230 Username normanbouchard340 and Zip code is 56192", "domains": ["manage account"], "labels": {"slots": ["pin number", "username", "zip code"]}}, {"speaker": "system", "text": "8061 Primrose Ave, Baltimore, NY 56192, correct?", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2838": [{"speaker": "user", "text": "Hi! I am on your site and I keep adding this shirt to my cart but the cart will not update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2839": [{"speaker": "user", "text": "Hi, I signed up for the premium subscription but I don't think I can afford it this month. Is there a way to get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--2840": [{"speaker": "user", "text": "i returned an item, it was processed, and there is no refund on my billing statement!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "crystalm437  crystalm437@email.com  7105062539", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2841": [{"speaker": "user", "text": "Hi I have a question about an order I made.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "jb950104 jb950104@email.com 1134267595", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6837 2nd Ave  La Fayette, NY 71448", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2842": [{"speaker": "user", "text": "yes i was looking at a item on your site, that i was thinking about buying. But first i would like to get some more information on it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2843": [{"speaker": "user", "text": "Hello. I should have $40 in credit but it is not showing up.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2844": [{"speaker": "user", "text": "Yes, my credit card keeps getting declined. I checked with my credit card company and they said there\u2019s no problem on their end.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "a guess jacket", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--2845": [{"speaker": "user", "text": "Hello,  I am currently a gold member and would like to know what the benefits would be to upgrade to a premium membershit Hello?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2846": [{"speaker": "user", "text": "I just received an email that says my address is wrong. Can you help? I am not sure, maybe I put the wrong address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 12QAVAHJT0 and my order ID is 8691243143", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "normanb8 my email is normanb8@email.com  Account ID: 12QAVAHJT0", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}, {"speaker": "user", "text": "I received an email saying that my address is wrong. Can you check it for me? It should be: 6854 Woodshore St  Baltimore, TX 46695", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2847": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service. I need to know about the status of it. I would like to keep it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: D1NK66FYPO Order ID: 5044843476", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2848": [{"speaker": "user", "text": "These Boots by Michael Kors are way over priced!  Is there a glitch or something? Your competitors are much lower", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: KUXECL4EIH Order ID: 5144392509", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2849": [{"speaker": "user", "text": "I am trying to use a coupon code but it keeps saying invalid, I got it 8 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2850": [{"speaker": "user", "text": "I was charged twice for my subscription on my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joseph Banter PBN8LUKC5E", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2851": [{"speaker": "user", "text": "Hi, I was just checking my bill and noticed I got charged twice for my subscription, can you help me out?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "VWHYT75LON, 4527577230", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2852": [{"speaker": "user", "text": "Hi I need to change the shipping on my order Can you help?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "czhang czhang@hotmail.com 1315793328", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--2853": [{"speaker": "user", "text": "hi, I thought I had signed up for the premium subscription but I don't see it on my account anymore, can we fix this?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--2854": [{"speaker": "user", "text": "HI.  My name is Chloe Zhang.  I'm writing because the payment method on my account is wrong.  It is listed as Debit card, and is supposed to be credit card.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure.  My Account ID is H4BCTJBJSI,  and my Order ID is 3364699621.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2855": [{"speaker": "user", "text": "Hi I have a general question. I wanted to get a few items and was wondering what your return policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2856": [{"speaker": "user", "text": "I wanted to check on my refund, and how it will be paid out to me", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: jbanter1 Email Address: jbanter1@email.com Order ID: 6922893646", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2857": [{"speaker": "user", "text": "Hi I got a calvin klein shirt but my email says I got two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Alessandro Phoenix CKDY1ZN8WO", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2858": [{"speaker": "user", "text": "yes I lost my phone that I use for two factor authentication how can I get back into my account to check my orders", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2859": [{"speaker": "user", "text": "HI, am I qualified for free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2860": [{"speaker": "user", "text": "I need to return an item I ordered", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sure. The user name is as128180 email as128180@email.com and order id 7764415715", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My mailing address is 4688 Kennedy St  San Lima, CA 21647", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2861": [{"speaker": "user", "text": "Hello, I wanted to edit my refund. I want to add another item to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "normanbouchard163, normanbouchard163@email.com, 5436204496", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I want to return my Calvin Klein Jacket It cost $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, so I will give you a $164 refund then.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2862": [{"speaker": "user", "text": "I am considering buying some stuff I am wondering when the promo code can be used", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2863": [{"speaker": "user", "text": "hi, i am trying to check on the status of my order it says i ordered 2 items but i only ordered one'", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}], "ABCD--train--2864": [{"speaker": "user", "text": "I forgot what I set as my username, can that be recovered?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "55562 (413) 012-0707", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2865": [{"speaker": "user", "text": "I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2866": [{"speaker": "user", "text": "I'm trying to look up my purchase history but I don't have the phone to log into my acount anymore. for the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2867": [{"speaker": "user", "text": "would like to return an item since it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jb933533. 6794356038", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "6797 1st ave brighton tx 82561", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2868": [{"speaker": "user", "text": "i wanted to know if you'd be able to tell me the arm length on a shirt i'm thinking of buying?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "it's the michael kors shirt.  the one that's $49", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2869": [{"speaker": "user", "text": "I forgot the password to my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Zip code: 4627 phone number 467-611-8823", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2870": [{"speaker": "user", "text": "Hello. I signed up for the premium subscription shopping service because there are great benefits but I was wondering if I can get an extension because I'm getting paid in a few days and I'll have more money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: Q9YMTXE90T and Order ID: 0947846928", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(117) 480-5920", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--2871": [{"speaker": "user", "text": "HI! I would like to know about your refund policy just in case I decide to make a purchase", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2872": [{"speaker": "user", "text": "Hello How often does the jacket need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2873": [{"speaker": "user", "text": "Hi.  I seem to have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sanya Afzal 65544 Phone Number: (141) 202-4374 And I don't have an email address", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2874": [{"speaker": "user", "text": "Hi, i'm at check out trying ot use my promo code but it keeps coming back as invalid. Was there anything you could do to help me?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2875": [{"speaker": "user", "text": "Hi, I want to check the status of my account. I think I am missing some credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--2876": [{"speaker": "user", "text": "HI,  my orders delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Norman Bouchard  Account ID: IXFL8PHPDW Order ID: 7929110003", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2877": [{"speaker": "user", "text": "Hi! How much is overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2878": [{"speaker": "user", "text": "Hi I have a question about a promo code I'm trying to buy a jacket but it says my promo code is invalid. Can you check what's up?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2879": [{"speaker": "user", "text": "Hi! I was trying to log into my account to chek my shopping history but I have forgotten my password I was hoping you could help", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Chloe Zhang 98300 (860) 275-8373", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2880": [{"speaker": "user", "text": "I want to state of the refund. know*", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--2881": [{"speaker": "user", "text": "Hi, I'm wondering if it is possible to get gum off the sole of your shoes?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2882": [{"speaker": "user", "text": "Hi there, I just placed an order and I need help changing the shipping information. I typed in the wrong address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is safzal51", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My email is safzal51@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My order number is 8254991355", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "5350 1st Ave Brighton, NY 82745", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2883": [{"speaker": "user", "text": "I was charged for a $79 shirt but I never bought it", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "chloezhang824 username chloezhang824@email.com order ID 1246736986", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2884": [{"speaker": "user", "text": "Hi! I need help becuase my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2885": [{"speaker": "user", "text": "I want to check on my order status", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}], "ABCD--train--2886": [{"speaker": "user", "text": "Yes i would like to pay my subscription fee to keep it active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu and account id is ZXJXRIMAJ4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2887": [{"speaker": "user", "text": "yes i would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "PSUXXPD9QY and 7142953650", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2888": [{"speaker": "user", "text": "I am hoping to get some more information about the jeans I'm thinking about ordering.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2889": [{"speaker": "user", "text": "Hello I would like to know more about a pair of jeans The materials of the jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--2890": [{"speaker": "user", "text": "Hi my cart is not updating. I dont understand all I want is to shop", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2891": [{"speaker": "user", "text": "Hello, I am intereted in purchasing some Calvin Klein boots and would like to know if they come with a warranty", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2892": [{"speaker": "user", "text": "Hi! I managed to lose my phone and I can't access my account because of the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2893": [{"speaker": "user", "text": "Hi, I would like to check to see if I have the premium subscription", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2894": [{"speaker": "user", "text": "Can you tell me about the return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2895": [{"speaker": "user", "text": "Hi. I was wondering if you could tell me how much overnight shipping is?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2896": [{"speaker": "user", "text": "can i change the shipping address of my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "joseph banter account id is YIVAB3E9PU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ok 0295917489. oh the order is recieved", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "josephb7@email.com josephb7", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "sure. 4497 kennedy st brighton, mi 89411", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2897": [{"speaker": "user", "text": "Hi I want to move your shipping to next week delivery because you want to avoid paying any shipping fee.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 6IRL9M94PK Order ID: 8605715936", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2898": [{"speaker": "user", "text": "My credit card is getting declined for no reason", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2899": [{"speaker": "user", "text": "Looking to see what happened?  I only ordered one thing and it says I ordered two?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "EMYBJJW4ZC 6595839441", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2900": [{"speaker": "user", "text": "Hi, I'm having a lot of trouble on the website today", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2901": [{"speaker": "user", "text": "I would like to pay for my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "David Williams,  Account ID J2CBGTNL6G", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure, it is 7672750199", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2902": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  My Account ID is O8LMFTMXTF.  I believe I was charged twice for my subscription fee.  Could you check this please?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My Order ID is 2684941034.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--2903": [{"speaker": "user", "text": "hi, I never received my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: czhang71@email.com  Account ID: FVHCE787J3  Username: czhang71", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username"]}}, {"speaker": "user", "text": "Can you do overnight? I need it for this weekend. 4313 Lexington Ave  Newark, MI 1772 I just checked and it's actually been 9 days", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2904": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix.  I have a premium subscription service with Acme I'm having a bit of trouble finding the account details, so I was hoping you could tell me how much I owe on the subscription (and I can pay it off right now)", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "certainly, in that order, they are: BCJGZ56P4R 7364623918", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2905": [{"speaker": "user", "text": "I'm pretty worried, I haven't paid my subscription payment yet. I'm ready to purchase some items but I don't think my subscription payment has been processed. should I just skip shopping for now? Should I go ahead?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "Rodriguez Domingo Phone is (444) 845-9908", "domains": ["storewide query"], "labels": {"slots": ["phone"]}}], "ABCD--train--2906": [{"speaker": "user", "text": "I'm trying to log in but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "59675, (304) 284-8509, jwu54841@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--2907": [{"speaker": "user", "text": "Hi! I have trouble logging into my account because I forgot the password I was hoping you can help me with that", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I do have the pin 741525", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--2908": [{"speaker": "user", "text": "I ordered a shirt but I wanted to upgrade to overnight delivery so I can get it as soon as possible. Can you help me?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Order ID: 1505577533 Account ID: QRBWGT6K4E", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2909": [{"speaker": "user", "text": "Hi I wanted to check my order status but I can't log in I lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2910": [{"speaker": "user", "text": "Hi. My name is Crystal Minh.  I am a bronze level member.  I would like to know if the subscription service includes free shipping from other countries.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2911": [{"speaker": "user", "text": "I want to check my account for more information on an order but i cant because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "69499 Phone Number: (363) 577-6076 I dont know  my email address", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--2912": [{"speaker": "user", "text": "I'm trying to buy this jacket for my pet llama and my credit card keeps getting rejected!", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2913": [{"speaker": "user", "text": "I'm trying to use my promo code and it keeps telling me it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2914": [{"speaker": "user", "text": "The site isn't accepting my card. I have tried to purchase a coat several times and my card continues to be declined.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2915": [{"speaker": "user", "text": "I need to access my account but i lost my phone i use my phone for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2916": [{"speaker": "user", "text": "Hey hey! Chloe Zhang here. Can y'all help me figure out the status of my premium subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 4DAL0TEMVJ Order ID: 5560721611 Sorry, my original message was kinda vague, huh? Basically, I wanna find out how much is due, and pay the remaining balance.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2917": [{"speaker": "user", "text": "I need to confirm the shipping address of my order.  I got an email saying it was going to the wrong place. My name is Chloe Zhang", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: BNCZDKVLJI Order ID: 2013754465 It should be going to  5105 Primrose Ave  Monterey, WA 60550", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "street address", "zip code"]}}, {"speaker": "user", "text": "Email Address: cz502130@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Username: cz502130", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--2918": [{"speaker": "user", "text": "Hello, I cannot access my account because I have lost my phone and need it to get the two factor authentication can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--2919": [{"speaker": "user", "text": "Hi there. I just wanted to confirm my shipping address because I got an email saying that I live in Tahiti, when I am actually in New York. Is my package on route and is it being delivered to 7743 Kennedy St?", "domains": ["shipping issue"], "labels": {"slots": ["street address"], "intents": ["status"]}}, {"speaker": "user", "text": "Phone Number: (555) 380-2981  Member Level: Guest  Email Address: normanbouchard454@email.com  Account ID: YMVEZCHS8K  Username: normanbouchard454 Order Statement  Purchase Date: 2020-02-19  Order ID: 5771582589  Address: 7743 Kennedy St  San Mateo Sorry about that please disregard My name is Norman Bouchard and my Order ID is 5771582589", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "account id", "username", "order id", "street address"]}}], "ABCD--train--2920": [{"speaker": "user", "text": "Hello, I need to change my shipping option.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "my account id is LIGYJLVWSA and my 0859913990 order id is my order id is 0859913990", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2921": [{"speaker": "user", "text": "Hi,   I've ordered from you before but I can not remember my username to get into the system.   Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I just moved.   Believe you have my old address that is 2088 Lincoln Ave, Baltimore, CA 93382.   My phone number is unchanged and is (008)806-8371.", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2922": [{"speaker": "user", "text": "yes i have questions about one of your products", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2923": [{"speaker": "user", "text": "There seems to be a $79 fee added to my order that I can't figure out what it's for", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: 2ISTRLND9D Order ID: 3266469061", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2924": [{"speaker": "user", "text": "Hi, this is Crystal Minh, I'm a member there.  I'm thinking about buying some things, but I would like to know more about your membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2925": [{"speaker": "user", "text": "I was wondering what is going on and if you got any problems on your end . it's being super slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2926": [{"speaker": "user", "text": "Hi.  I am shopping for a new coat for my post quarantine activities! I received a promo code and was wondering how long it is good for?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--2927": [{"speaker": "user", "text": "Hello, I would like to find out when the annual fee is due for the premium subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "B7YXPOKNDK, 5578191998", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2928": [{"speaker": "user", "text": "Hi, I'd like to add another item to my order The order ID is 2014100799", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage create"]}}, {"speaker": "user", "text": "It's the Calvin_Klein Boots ($74)", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2929": [{"speaker": "user", "text": "I want to sign up for a premium subscription or rather pay my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "I can't find my order # but my account ID is 2DWUGA4INN oh wait, yes my order id is 1512905813", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2930": [{"speaker": "user", "text": "I recently purchased jeans and would like to return them since I found a pair locally at a much better price.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username is dw886054 the order id is 3458219172", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--2931": [{"speaker": "user", "text": "Hi, can I change my shipping date on an order for next week? I really can't afford the shipping fee right now.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: Q3TEPYVIKX Order ID: 6667143484", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2932": [{"speaker": "user", "text": "I am trying to buy a jacket, but my credit card keeps getting rejected. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--2933": [{"speaker": "user", "text": "Hi, I seem to have forgotten my username.  Can you help me with that?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "6479 351-401-3481", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2934": [{"speaker": "user", "text": "HOE TO QUALITY CHECK? CLOTH QUALITY?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2935": [{"speaker": "user", "text": "HI! I was looking at a product and I see that the price listed is much higher than available otherwise on other sites It is way overpriced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: C01SVLUHFF", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2088848220", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2936": [{"speaker": "user", "text": "How do I know if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2937": [{"speaker": "user", "text": "I ordered the wrong item and would like to change my shipping order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "crystalm305 crystalm305@email.com Order ID: 2022600706", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2938": [{"speaker": "user", "text": "I have a pending refund and want to know the status. I want to return this coat and want the cost of that added to my pending refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My pending refund is $100 and this coat is $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Email Address: sanyaa08@email.com  Username: sanyaa08 Order ID: 2400755580", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Michael Kors coat $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "And just to be sure $64 And your previous refund was $100? For a total of $164", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--2939": [{"speaker": "user", "text": "I'm trying to order some boots and the promo code I was sent won't work", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2940": [{"speaker": "user", "text": "I wanna know how to wash a black 79 dollar Guess jacket", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["jacket"]}}], "ABCD--train--2941": [{"speaker": "user", "text": "I got a promo code in my email about 8 days ago Freeship20 but it keeps getting declared as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2942": [{"speaker": "user", "text": "Hi, I have had an issue with shipping. On my recent order they charged me $20. I have never seen shipping this high. What's the reason?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username is alessandrophoenix198. My email address is alessandrophoenix198@email.com and my order ID is 9287142062", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2943": [{"speaker": "user", "text": "I am looking at Guess boots and I wasn't able to find a detail about them on the product page.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}, {"speaker": "system", "text": "So our Guess boots are usually broken it fairly quickly, on average between 40-60 hours of wearing them We recommend not wearing all day for the first week or so and treating with oil two to three times the first week", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--2944": [{"speaker": "user", "text": "Website is too slow to run.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2945": [{"speaker": "user", "text": "Hey, I placed an order but I need to add something. I forgot to add it before.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Alessandro Phoenix, NUJXIEVO4C, & 6707415897", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The $64 Guess shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--2946": [{"speaker": "user", "text": "Hi! I am a premium subscription shopping service member. I was just going through my invoice and realized that I have been billed twice for the same item I would like to request my money back please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "No. An item i had ordered It is a Guess jacket", "domains": ["subscription inquiry"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "It shows that I have been charged $89 twice thats the price of the jacket i had bought", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 6627046954 I have the account id. Do not have the username handy", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: LRQ7FAJAJ5  Order Statement LRQ7FAJAJ5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "A refund of $89 has been processed for your account. Is there anything else I can help you with today?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--2947": [{"speaker": "user", "text": "Hi I got a code for 20% off a few days ago and it isn\u2019t workinh", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--2948": [{"speaker": "user", "text": "Hey. :)  I'm guying a t-shirt and I was just wondering what material your t-shirts are normally made of. buying*", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2949": [{"speaker": "user", "text": "hi I would like to know more about this product i'm looking at on your site before i decide to order it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--2950": [{"speaker": "user", "text": "The website is not working well.  It is going very slow.  What is up?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2951": [{"speaker": "user", "text": "I need to make sure you have the right shipping address for my order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Username: nb124057  nb124057@email.com Order ID: 4669374309", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1683 Kennedy St  Brighton, WA 30451", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2952": [{"speaker": "user", "text": "Hello, I am trying to use a promo code and it is saying that it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--2953": [{"speaker": "user", "text": "Hello, I would like to check on my ordered to make sure it is the right items. I received an email stating otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang, 1XBS8PPSOW, 8034799050", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2954": [{"speaker": "user", "text": "Hi! I want to buy something but every time I put it in my cart it does not update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--2955": [{"speaker": "user", "text": "I want to keep my subscription going what is my balance and can i pay it off now", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: UG3AZVUW8P Order ID: 3069393748", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2956": [{"speaker": "user", "text": "yep I need to confirm my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Crystal Minh, order # 6272514085 I am supposed to have Calvin Klein boots", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Can you tell me what you have listed as my order? UGKV9CGQXQ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Yes, one moment. The boots are currently listed at $89.99. Are you a Gold member with us?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I have 99 but I will take the discount. Are they the brown ankle boots with the wedge heel? Silver", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2957": [{"speaker": "user", "text": "Hi there, I placed an order for a shirt the other day, but I recently received an e-mail from you guys saying it was a different brand. In my order. So I'm just trying to figure out what is going on.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Yeah, that wouldn't be a problem, because I'd need to return it anyways to get the right one Sure, one second  cm208290@email.com Order ID is 1594526837", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "cm208290 Q4BICUHSYF", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id"]}}, {"speaker": "user", "text": "6350 Lexington Ave San Mateo, TX 51045", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2958": [{"speaker": "user", "text": "Hi, can I correct a typo in my address?", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "1765 2nd Ave  San Mateo, TX 93062", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone Number: (538) 178-5528, Zip 93062, 538-178-5528 and pin 490274", "domains": ["manage account"], "labels": {"slots": ["phone", "zip code", "pin number"]}}], "ABCD--train--2959": [{"speaker": "user", "text": "Yes, i would like to know the price of gift wrapping an item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--2960": [{"speaker": "user", "text": "I'd like to know if you have a Michael Kors shirt in stock in a small/medium/large? I love it!", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2961": [{"speaker": "user", "text": "Hello There I need your help to change my name. It is displayed incorrectly on my account settings", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "ok. I can provide that. My zip code is 68862, my phone numer is 254-365-7894 and my PIN is 5498", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2962": [{"speaker": "user", "text": "Hi, I'm trying to do some shopping, but the website is running really slow Glacially slow, even.  Is there an outage today?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2963": [{"speaker": "user", "text": "HI! I am a silver member. Can you check if I have late payment for my membership? I am not sure when is my due date.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--2964": [{"speaker": "user", "text": "Hi I wanted to see if I can some information about a pair of shoes I was looking to buy it's the Calvin Klein boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--2965": [{"speaker": "user", "text": "Hello, I want to buy a Jacket but my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "It's a Calvin_Klein Jacket that is $84", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--2966": [{"speaker": "user", "text": "I demand recourse. The shipping for these already overpriced Calvin Klein jeans is ENTIREY too high! My name is Count Norman Bouchard IV, and I urge you to refund my shipping fee!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "nb042248 nb042248@email.com 4382483213 The jeans have already been delivered, and they do make my bum look quite admirable, so I intend to keep them!", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2967": [{"speaker": "user", "text": "Yes, i was on your site yesterday looking at an item and came back today to order it and i see that the price yesterday was much cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "David Williams and my  Account id is HVDZR0L3GH", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "its 6857595200", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--2968": [{"speaker": "user", "text": "i want to return tommy hilfiger boots because there was a stain on one of them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Norman Bouchard  nb103874  nb103874@email.com  6869185846", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0855 1st Ave  Newark, WA 75655", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--2969": [{"speaker": "user", "text": "Hello. I am searing for a man's shirt and when I use the search bar, it doesn't work and I get 0 results. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2970": [{"speaker": "user", "text": "Good afternoon. I need to make changes to my account information, The name has a spelling error.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Sure. My PIN is 694644, zip is 79126, and user name is jwu50112", "domains": ["manage account"], "labels": {"slots": ["pin number", "zip code", "username"]}}], "ABCD--train--2971": [{"speaker": "user", "text": "Hey, so I'm trying to find an item but something strange is happening every time I do a search.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--2972": [{"speaker": "user", "text": "i am very upset I got charged twice for the Michael Kors boots I just bought! I don't pay for a premium subscription for this type of treatment.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: JG2H0N1PFE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5088627192", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "79 dollars", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--2973": [{"speaker": "user", "text": "Yes, I ordered some jeans the other day, and it looks like I was charged twice on my bill.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "24WWTFD2UL 5520301699", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2974": [{"speaker": "user", "text": "Hello! I was hoping you could help me with my order.  The delivery time ins't right and I'm hoping we can change it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Absolutely, it's PEWL5QVGR9 Order ID: 1154496378", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2975": [{"speaker": "user", "text": "hi! I had recently placed an order but the payment method seems to be wrong. I was hoping you could help me with that", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "53127 (897) 374-3277", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Order ID: 5997874346", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: P8E10C6VYJ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--2976": [{"speaker": "user", "text": "I just wanted to check on the status of my order, because the delivery time didn't look right.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is UXYK2CIXQ2 and the Order ID is 6383170891", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2977": [{"speaker": "user", "text": "Hello! I think there was an issue with the payment method I used on my order. Can I check on that?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: UQCEDYJTMU Order ID: 1257869110", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2978": [{"speaker": "user", "text": "Hi, I am concerned that a premium subscription was added to my account that I do not want. Was I charged for this? if so I want a refund! Can you help me with this? This is Sanya Afzal...", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--2979": [{"speaker": "user", "text": "Hi there, I'd like to maybe try and get a refund? I just recently bought an item but changed my mind on it, a bill just came in and I can't pay for both I don't believe it's shipped yet, so hopefully there's a chance to get it canceled?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "David Williams, dwilliams596, 6130901186 Will username be okay? I don't rmeember my ID", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--2980": [{"speaker": "user", "text": "Hi i ordered the wrong item on accident and would like to cancel it", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: MBGPHPGDH4 | Order ID: 1401975339", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Product: Jeans  Brand: Calvin_Klein  Amount: $84 Product: Shirt  Brand: Guess  Amount: $49 Product: Jeans  Brand: Calvin_Klein  Amount: $64", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2981": [{"speaker": "user", "text": "Hi, I just want some more information about the Guess T-Shirt that isnt available online", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--2982": [{"speaker": "user", "text": "hello yes i want to check on a shipping issue i think the cost of shipping was really high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: KTJ8Z9U3K7", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: sa722464 Order ID: 6570056065 Email Address: sa722464@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--2983": [{"speaker": "user", "text": "Hello! I returned a pair of boots a couple of weeks ago, but when I received my statement the charge was still on there. Can you help me out?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My name is Joyce Wu and the Order ID is 5136934660.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The amount was $84 and it was for a pair of Guess boots.", "domains": ["purchase dispute"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "system", "text": "Would you like the $84 refunded to your credit card?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've refunded $84 to your credit card, is there anything else I can help you with?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--2984": [{"speaker": "user", "text": "Hi i think the shipping on my item was to high i purchased it on 11/7/2019 and it still is in transit", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sanyaafzal688 sanyaafzal688@email.com 7215983590", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2985": [{"speaker": "user", "text": "I wanted to check on my order, I had set it to be through my debit card but it is showing as paypal being the payment method", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "3345503994 UP89XDHV9Z", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2986": [{"speaker": "user", "text": "I just got my bill, and I got charged twice for one of my items.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Norman Bouchard, my Account ID is 1SGXR1ICBX, and my Order ID is 3779118928", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It was for $49", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--2987": [{"speaker": "user", "text": "I need a primary payment method I actually like", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "wow, hang on there 27477  jbanter2 jbanter2@email.com that was crazy, btw has to be a better way to get through that hullabaloo", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--2988": [{"speaker": "user", "text": "I ordered a shirt and the description said it was apple green, but after receiving it, it looks more sage.I'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is albertsanders813, email is albertsanders813@email.com, and the order ID is 5110435718", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 1285 Lexington Ave, San Lima, NY 60040", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "Great. The address for the store is 448 Fairview Drive, San Lima, NY 60040. You can print the label and drop it off there. Any questions?", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--train--2989": [{"speaker": "user", "text": "yes i was charged for an order but i never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jw833392 Email Address: jw833392@email.com Order ID: 0801472202", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--2990": [{"speaker": "user", "text": "Hi, I would like to check the status of my account because I have a question about shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--2991": [{"speaker": "user", "text": "Hello, I am wanting to purchase an item but yesterday when I looked at it, it was much cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "X4RB5XVOWQ,  7627085386", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--2992": [{"speaker": "user", "text": "Yes, the website is running very slow. I am not able to use it to access my account because it is soooo slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--2993": [{"speaker": "user", "text": "So I'm not sure if my order's coming because I'm not sure if you have my payment info right", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "78hdczp3qu and order 9796365515 think my cc number's wrong...but not sure", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "i dunno if it's held up because of wrong payment ok I'm payin with credit card 4266 7800 3799 4266 221 is the little code", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--2994": [{"speaker": "user", "text": "I got charged 128 dollars, while I only purchased for 64 dollars.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID: 2560081640, Account ID: L7GPY2YQXH", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--2995": [{"speaker": "user", "text": "Hi, I am trying to find out about sizes available", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "It's the Calvin Kline jeans They cost $54", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--2996": [{"speaker": "user", "text": "hello, what are the requirements of getting premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--2997": [{"speaker": "user", "text": "I have a question about my premium subscription. Is it active?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang, LWLCCYBUBU", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--2998": [{"speaker": "user", "text": "Hi! I need to make sure my shipping address is correct I got a weird email saying something else", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ELOXUX944L 4868114165", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nbouchard730 nbouchard730@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--2999": [{"speaker": "user", "text": "I want to buy some jeans, but I cant via the website. The cart isn't updating for me. My name is Joyce Wu.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3000": [{"speaker": "user", "text": "Hi, I think a order was charged to my account that I never made.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "the order is 2916930503 and my username is  jwu38567. I dont know my account ID sorry", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Can I speak to a manager? I am not paying $69 for jeans I didn't order", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3001": [{"speaker": "user", "text": "I'm trying to look at past purchases to buy a second of my favorite jeans, but I can't get my password to work.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "David Williams Username: dw506374", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3002": [{"speaker": "user", "text": "I can't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My zip code is 45955 but I don't remember the email used", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(379) 874-0484", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "91242 is my pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3003": [{"speaker": "user", "text": "Hi! I can't login to my account because I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip: 1592 Phone Number: (322) 976-2201", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3004": [{"speaker": "user", "text": "hi, i am trying to use a promo code but it says it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3005": [{"speaker": "user", "text": "I am very confused. I was charged for an order, but didn't buy anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}], "ABCD--train--3006": [{"speaker": "user", "text": "Hi i want these guess jeans but thye are out of stock!", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "These guess jeans 3806471703", "domains": ["purchase dispute"], "labels": {"slots": ["name", "order id"]}}, {"speaker": "user", "text": "i dont have that with me ic an give you my username crystalm952", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--3007": [{"speaker": "user", "text": "Hi I had ordered an item but I received the wrong color I was hoping you could help me return it please", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "albertsanders544@email.com Username: albertsanders544 Order ID: 0224715797", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "6916 Kennedy St  Newark, WA 10780", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3008": [{"speaker": "user", "text": "I need to remove an item from my order, because I chose the wrong one.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: DLXYGYOYU6 Order ID: 8604156381", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3009": [{"speaker": "user", "text": "Can you help with my subscribtion? I need to know what the status is of it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders SOF9F3YSFQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7363749097", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3010": [{"speaker": "user", "text": "Hi there, I have an issue I want to login to my account but someone jacked my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure, its rodriguezdomingo312@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3011": [{"speaker": "user", "text": "I received my order however i received the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Order ID: 6152467724 normanbouchard674@email.com Username: normanbouchard674", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "2708 Circle Drive  San Mateo, CA 70124", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3012": [{"speaker": "user", "text": "i love my subscription with you guys and wan tto keep it i want to checkhow much i have due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "sorry Name: Alessandro Phoenix Account ID: TNLTQWNLSE Order ID: 8935841552", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3013": [{"speaker": "user", "text": "Hi, I noticed the Guess shirt is crazy expensive compared to Amazon. Why is that?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "It's priced at 74$", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 1272591703 Account ID: TJNCK2X54G Rodriguez Domingo", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3014": [{"speaker": "user", "text": "Yesterday this item I wanted to buy was much cheaper!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: TKJKFVBBIP Order ID: 4518414493", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3015": [{"speaker": "user", "text": "Hi, I need to add something to my order. Well, I guess actually I need help ordering something", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Yes, thank you. I am Alessandro Phoenix And my order ID is 5873489206", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes, I have it written here. It's SYAQORHOXV Sorry to be such a bother I am terrible with technology", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3016": [{"speaker": "user", "text": "Credit cards saying it's invalid on your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3017": [{"speaker": "user", "text": "I never received my order.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: normanb1, email Address is normanb1@email.comand my order is 7268733933", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7285 Woodshore St Newark, CA 72915", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess Boots", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--3018": [{"speaker": "user", "text": "Hi! I bought a pair of jeans just now. I though I will be needing it tomorrow but looks like we are going to stay at home for the week. So can I move the shipping to next week delivery I am not in a hurry to get the item", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: ZSVEAKEP8P Order ID: 5118775340 it is delivered", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3019": [{"speaker": "user", "text": "would like to buy but i can not do so because my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3020": [{"speaker": "user", "text": "I just checked 3 other brand, they offer the same product for 30 dollar less. Can you tell me what's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: TMFREIXQRN, order is 6324970533", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3021": [{"speaker": "user", "text": "I would like to know more a out a shirt I'm thinking of getting about", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3022": [{"speaker": "user", "text": "I want to know the state of my refund Because I want to double check the status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: safzal62 Email Address: safzal62@email.com Order ID: 9248882202", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3023": [{"speaker": "user", "text": "Yes, I need to return something.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure, it's 6417 Lexington Ave, La Fayette, VA 30459", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3024": [{"speaker": "user", "text": "HI! I am thinking of buying a shirt. It is $89. Just want to know if I am qualified for free shipping", "domains": ["storewide query"], "labels": {"slots": ["amount"], "intents": ["pricing"]}}], "ABCD--train--3025": [{"speaker": "user", "text": "Hi, I need help with my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "67243 rdomingo174@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--3026": [{"speaker": "user", "text": "I would like to check my order status but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "782, 458-189-2733, davidw28@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--3027": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I was just wondering when the annual sale is ending?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3028": [{"speaker": "user", "text": "Hi! I found a fantastic pair of Michael Kors jeans and am really excited about them. I'd probably wear them every day. But how often would I have to wash them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3029": [{"speaker": "user", "text": "Hey there! Sorry for the wait, my man! I'm a dunce: I want to check up on my order status, but I can't get into my account. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zipcode is  97535", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Phone number is (412) 740-1812", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--3030": [{"speaker": "user", "text": "I wanted to check the status of my order because I only ordered one time but I got an email that saids I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: T6EZIRYV0J", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8818564987", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3031": [{"speaker": "user", "text": "I want to buy something, but my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3032": [{"speaker": "user", "text": "I am thinking if buying items from this company, and am considering the premium membership. Could you let me know what the benefits are?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3033": [{"speaker": "user", "text": "Hi! im thinking of buying something but wanted to know if i qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3034": [{"speaker": "user", "text": "I'm trying to add some boots to my online cart, but it won't update when I push \"add to cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3035": [{"speaker": "user", "text": "Good morning. I need some more info on a product I am thinking about buying.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "Sure, it's the 59 dollar Tommy Hilfiger boots, particularly want to know if you have them in a size 9", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3036": [{"speaker": "user", "text": "I'm trying to place an order, but the website is running really slow. I just wanted to see what was going on.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3037": [{"speaker": "user", "text": "I ordered a pair of boots and decided I didn't like them.  I want to see if you can stop the order before it ships and issue a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Order ID: 9534649420 Account ID: 5BWSMRUSZY", "domains": ["product defect"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3038": [{"speaker": "user", "text": "I wanna check my acount cause I might be missing account credits worth 40 dollars", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3039": [{"speaker": "user", "text": "The site is running really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3040": [{"speaker": "user", "text": "HI, I am curious how do I get the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3041": [{"speaker": "user", "text": "Hi, I wanted to buy a pair of jeans.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3042": [{"speaker": "user", "text": "Hi, my name's Albert Sanders", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "AGZQUYTL4F 4619497280", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "Thank you I have canceled the order and a refund in the amount of $99 has been made to your account. Can I help you with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3043": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I am upset because these Calvin Klein boots for $49 are out of stock.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}], "ABCD--train--3044": [{"speaker": "user", "text": "I need to change my shipping address because I had to move in with my parents and won't be able to receive my order at the original address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sorry, an existing order. The order id is 0197459103 I don't think it has been shipped yet.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is chloezhang349 My email address is chloezhang349@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3045": [{"speaker": "user", "text": "Good morning. I did to do a return. The product i bought has a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ok, my name is Albert Sanders, my username is asanders492 and my email is asanders492@email.com my order id is 8874918196 and i have a guest membership level", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3046": [{"speaker": "user", "text": "Hi I need to return  Order ID: 0136635445 because it's the wrong color.", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "sanyaa52 Email Address: sanyaa52@email.com Order ID: 0136635445", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3047": [{"speaker": "user", "text": "hey, I use paypal, I don't have a credit card...  what's up with my account? I'm a Silver member, I have never had issues before", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my order was rejected because of this...  1316920196 I know it is wrong, I never use credit cards", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3048": [{"speaker": "user", "text": "Hi, name is Joyce Wu. I have an issue with delivery time on an order. I set up a delivery time for PM and I need it changed to AM.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: J6WZQVVGHZ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1406787071 I would like to change the time to AM delivery please.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3049": [{"speaker": "user", "text": "I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3050": [{"speaker": "user", "text": "I bought a pair of Michael Kors jeans and got a grass stain on them and wanted to know if you had any suggestions on how to get the stain out", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3051": [{"speaker": "user", "text": "Hello, I would like to check the status of my account because a subscription as added even though I do not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3052": [{"speaker": "user", "text": "hello my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3053": [{"speaker": "user", "text": "Hi I saw the subscription service was added to my account and I don\u2019t want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3054": [{"speaker": "user", "text": "Hello, I wanted to know what the benefits of a premium membership are?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3055": [{"speaker": "user", "text": "Hi, I want to know more about the Calvin Klein Jacket. How would I wash the jacket? Washing machine or dry clean only?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3056": [{"speaker": "user", "text": "hello i need to update my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes i already purchase Order ID: 3169768866", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Name: Joseph Banter Account ID: UDFE3LHYB6", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: josephbanter984 Email Address: josephbanter984@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3057": [{"speaker": "user", "text": "I need to check on my refund and find out if the Guess Boots i returned was added to it can you help? hello?", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund update"]}}, {"speaker": "user", "text": "normanb2@email.com  normanb2", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3058": [{"speaker": "user", "text": "When do promo codes expire?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3059": [{"speaker": "user", "text": "I have a promo code that i am invalid I received the code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3060": [{"speaker": "user", "text": "I wanted to check in on the current state of my refund. I would also like to add my recent item to the refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "username: jb426065 email ; jb426065@email.com order: 7352510378", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3061": [{"speaker": "user", "text": "I have renewed my suscription and I want to check the status of it when is the annual fee due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID:2ZVMUKCADP   Order ID :1813828983", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3062": [{"speaker": "user", "text": "Hi.  I purchased a pair of boots and need to return them because they are the wrong size. I bought them for my monkey, but apparently monkey feet are sized weird.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: rdomingo082@email.com  Username: rdomingo082 Order ID: 8570409204", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Address: 9095 Brushwick Dr  Raleigh, NY 99970", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3063": [{"speaker": "user", "text": "Hello there! Um so I'd like to check the status of an order I have with you guys. The payment method looks like it's wrong in the confirmation email", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure thing, the order ID is 1050028448 And my actual ID is DRFC8YVDWS", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3064": [{"speaker": "user", "text": "I want to check subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--3065": [{"speaker": "user", "text": "Yes , i was looking at an item was about to order it and i see that i went out of stock again. I'm really upset about this because i was ready to order it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3066": [{"speaker": "user", "text": "Hello Can you help me with my account access? I forgot my username and can't log on", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zipcode is 34867 not sure what email I used for that account. can you verify with a phone number?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(873) 520-9220 thank you for your assistance!", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--3067": [{"speaker": "user", "text": "I\u2019m trying to use the promo code which they saying is invalid and I always got it nine days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Alessandro Phoenix ap555295@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "(815) 145-8175", "domains": ["purchase dispute"], "labels": {"slots": ["phone"]}}], "ABCD--train--3068": [{"speaker": "user", "text": "I have a question about a recent order There seems to be an extra fee added and I don't know why I was charge it charged", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "It's Chloe Zhang my account ID is 4WEGH4FQOL", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order id is 0186917081", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3069": [{"speaker": "user", "text": "Hi. I have a premium shopping service right now. I want to make sure that I keep that level. What is the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo. I am a silver member and my account ID is 3Y1UGNOUQO", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes. 5645251256", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3070": [{"speaker": "user", "text": "I'd like to get a refund on an item I bought", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jb457784, jb457784@email.com, 4116746853", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3071": [{"speaker": "user", "text": "Hi I need some information in an other I placed the other da. Day Hi I will like to pay my subscription fee today", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}], "ABCD--train--3072": [{"speaker": "user", "text": "a charge on my bill has not been reversed I completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Norman Bouchard normanb6@email.com Order ID: 5373540918", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--3073": [{"speaker": "user", "text": "My husband just told me that a premium subscription was added to our account that we didn't want", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3074": [{"speaker": "user", "text": "I was wondering if it is possible to cancel a recent order and get a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Albert Sanders Username: asanders526", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "asanders526@email.com Order ID: 3673437486 Great!", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: asanders526 Thank you.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "$89 Fantastic.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3075": [{"speaker": "user", "text": "hi i was wondering what is happening with my refund and add another item for a refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sanyaa37   sanyaa37@email.com  7387732295", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$84 for the jeans and $100 for the previous refund thank you", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3076": [{"speaker": "user", "text": "Yes i would like to move my shipping date to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "4R4HHIRR5E and 4424915150", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3077": [{"speaker": "user", "text": "Hello, I'm thinking about buying this Tommy Hilfiger jacket But I have a question about it.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3078": [{"speaker": "user", "text": "I want to complain about the prices I wanted to buy an item that I saw yesterday, but today it's showing a much higher price", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Why would the price go up like that just because I was interested Chloe Zhang Q87PTUMV4D 8116527586", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3079": [{"speaker": "user", "text": "i need to change my shipping info as I ordered the wrong item by accident.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "albertsanders929  albertsanders929@email.com  2269131815", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3080": [{"speaker": "user", "text": "yes, I would like to know the benefits of your premium membership I am planning on making a big order", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3081": [{"speaker": "user", "text": "I need to make a return,", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "3907679070 albertsanders165@email.com  albertsanders165", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "sure 0888 Lincoln Ave  San Mateo, CA 59330", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3082": [{"speaker": "user", "text": "I wanted to look at my shopping history online, but I can't access my account because I can't remember the phone number I use for the two-factor authentication. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3083": [{"speaker": "user", "text": "What is the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3084": [{"speaker": "user", "text": "i want to buy a Tommy Hilfiger shirt but I need to know more information first?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3085": [{"speaker": "user", "text": "Hello I need to confirm the shipping address for my order because I got an email notification implying showing a different one.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Ok Name is David Williams and my order number is 1104933977", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "username is davidw15 and email address is davidw15@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3086": [{"speaker": "user", "text": "I want to see if my premium subscription fee was due or if I have already paid it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: VWSSXTN6Q5 Order ID: 3932748202", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3087": [{"speaker": "user", "text": "Hi I saw an item on sale yesterday but I didnt have the money to buy it and today it is not on sale :( Would you be able to give me the sale price today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "ikuqlhkitn 0505612145", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3088": [{"speaker": "user", "text": "Hi I have a question about an order I am trying to make", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3089": [{"speaker": "user", "text": "Hello, My name is Crystal Minh could you check the status of my service subscription? not sure if it has lapsed.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: FXTWLHJIYS Order ID: 2314516733", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3090": [{"speaker": "user", "text": "Hi, I'm great, thanks for asking. I just have a question about my premimum subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, my account ID is WAMVPMDCRW. The order ID is 2858181673.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3091": [{"speaker": "user", "text": "Hi! I am Alessandro Phoenix I would like to return the jeans I bought please. They came with a stain!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 1243674739 Email Address: alessandrop825@email.com Order ID: 1243674739", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "yes Username: alessandrop825", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "8575 Woodshore St  San Mateo, CA 3478", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3092": [{"speaker": "user", "text": "I was checking on my order status because the cost of shipping was too high. Could I get that shipping waived with a refund?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Order ID: 0865338172 Username: chloezhang225 Email Address: chloezhang225@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--3093": [{"speaker": "user", "text": "Hi, I was charged for a jacket even though I never ordered it. My name is Alessandro Phoenix", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I don't have my account ID But my order ID is 9843603471 My username is ap716139", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "system", "text": "Your account was credit 64. Is there anything else I can do for you? Hi are you still there?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3094": [{"speaker": "user", "text": "Yes i'm trying to look at some items on your website and its running really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3095": [{"speaker": "user", "text": "Hi! I signed up for the premium subscription and just wanted to check on my status because I wanted to keep it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu WG7RTUOEJF 7455154952 Are you still there?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3096": [{"speaker": "user", "text": "Hi, I have a question about international shipping I'm wondering if my account includes free shipping from out of the country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3097": [{"speaker": "user", "text": "i want to check the my order status online but i can not access it because i lost the phone i use for two factor autentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: cm116311@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3098": [{"speaker": "user", "text": "Hello, my name is David Williams and I recently submitted an order that made it seem like it was a different cost than what I had originally thought.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "DL7EDS4DHD 3917761601", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3099": [{"speaker": "user", "text": "I'd like a refund for a item I just purchased. I brought it home but didn't like it as I thought I would", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "safzal18@email.com, safzal18, 4049147819", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3100": [{"speaker": "user", "text": "I need to purchase some things and I was wondering what would happen if I was late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3101": [{"speaker": "user", "text": "Hi, am I connected?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "TYR15CSJVD 1188343537 (in that order)", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3102": [{"speaker": "user", "text": "Hello, I'm going to be doing some shopping, do you know when the fall stuff will come out, like for fashion?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3103": [{"speaker": "user", "text": "Hi there! I was hoping to return an item I purchased for my husband because it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My user name is aphoenix542 My email address isaphoenix542@email.com And the order ID is 7870582043", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "my address is 5065 2nd Ave  La Fayette, TX 363 and i would definitely prefer to return it by mail if possible", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3104": [{"speaker": "user", "text": "i need to return something i bought the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: Joyce Wu Order ID: 8377404170", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--3105": [{"speaker": "user", "text": "Hi there I have bought an item but I got it at the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Joyce Wu Username: jwu06071 jwu06071@email.com Order ID: 4788919125 anything else you need?", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Member Level: Guest yes I have received it Is the guess shirt that cost 69 dollars", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3106": [{"speaker": "user", "text": "I am having a problem with your website", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3107": [{"speaker": "user", "text": "I'm looking at this Calvin Klein Jacket on your site for 59 dollars.  Does it come in a Large?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--3108": [{"speaker": "user", "text": "Hi I am looking at the Michael Kors jacket and have a few questions.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3109": [{"speaker": "user", "text": "Can you please explain the levels to me", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3110": [{"speaker": "user", "text": "I think you are overpricing an item and I'd like to complain.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: V2H4X5FSLF", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Chloe Zhang 4745670346", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--3111": [{"speaker": "user", "text": "Hi I'm trying to get these boots, but they're out of stock. It's like everything's always out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Sure, my name is Rodriguez Domino and the ID is 6573374136", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The item is Calvin Klein Boots; they're $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3112": [{"speaker": "user", "text": "I would like to change the phone number on my account.  It is currently wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Pin number is 391545 and my Username is as692428", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--3113": [{"speaker": "user", "text": "Hi i would like to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3114": [{"speaker": "user", "text": "I would like to know the state of my refund I just want to double check the status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephb1  josephb1@email.com 7032690209", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3115": [{"speaker": "user", "text": "Hey there, I'm trying to find out about by package delivery.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "I've been waiting 5 days. Account ID: LEVI611IKL Order ID: 9633605855", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: josephbanter701 josephbanter701@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3116": [{"speaker": "user", "text": "Hi! I was considering making a purchase and wanted to know what are the benefits of premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3117": [{"speaker": "user", "text": "Hi, I want to confirm the shipping date for my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joseph Banter VLULX0QZ1V It's supposed to be coming tomorrow afternoon but I got an email saying its next week", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: josephb2 josephb2@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3118": [{"speaker": "user", "text": "is the jacket soft?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3119": [{"speaker": "user", "text": "I need to change my shipping details my ID is PNNFSOKV41", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["manage"]}}, {"speaker": "user", "text": "my ID is PNNFSOKV41", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: jb164109 Email Address: jb164109@email.com Order ID: 6694266598", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3120": [{"speaker": "user", "text": "Can you tell me about my order?  The shipping seemed way to high so can we cancel it and refund the purchase", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "O2ICQQHQF dwilliams733@email.com order ID = 9583545479", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--3121": [{"speaker": "user", "text": "I would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID is F1THJM5EPZ Order ID is 1765587682", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3122": [{"speaker": "user", "text": "I am really wanting some fresh new stuff for warmer spring weather. Can you tell me when it will be available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3123": [{"speaker": "user", "text": "Hi, I would like to check the shipping address of an order I made I received an email implying it was wrong.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "my full name is Norman Bouchard. My account ID is RAJJBYL3UT", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my username is nbouchard840 and my ID is 5284269346", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "0604 2nd Ave San Lima, CA 26358 Did my order ship?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "my email address is nbouchard840@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--3124": [{"speaker": "user", "text": "Hi I have a question about returns", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "order id is 0223854607 i'm a guest user is josephbanter872 it's for the michael kors boots", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}], "ABCD--train--3125": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I would like to ask for an extension because I want some more time to get the money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: ONGD7AXAGC Order ID: 5085161073", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3126": [{"speaker": "user", "text": "Hi, I want to return a pair of boots. They are a bit snug, and I need a larger size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is dw194187. My email is dw194187@email.com. And my order ID is 0479661790", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9556 2nd Ave  Baltimore, WA 95630", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3127": [{"speaker": "user", "text": "Hi I wanted to extend my premium subscription, and pay later for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure. Albert Sanders Account ID: POX1OQDQLN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3558575034", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "(285) 820-7565", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--3128": [{"speaker": "user", "text": "Hi, i would like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "the order ID is 3036850123 Account ID: QCJFRT3PTN", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3129": [{"speaker": "user", "text": "I want a refund. I don't need the product anymore.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "aphoenix510, aphoenix510@email.com,1063914151", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3130": [{"speaker": "user", "text": "yes i see an item that i would love to buy and i was trying to see when i could use the promo code?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3131": [{"speaker": "user", "text": "Hi, it is Rodriguez Domingo", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "R2THECBVCP 7947261363", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it is 44912 712-867-4110", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "yes, it is 8394 Brushwick Dr, Baltimore, CA 4491 44912", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "the jacket was 94", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3132": [{"speaker": "user", "text": "hi I have a premium sub and would like to pay my annual fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joseph Banter ME05IUDZQ3", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3133": [{"speaker": "user", "text": "I would like to renew my subscription service please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Hello.  I do not know my user name. NROGETBJOE is my username. I just found it.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My account ID is NROGETBJOE and my Order ID is 8780407656", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3134": [{"speaker": "user", "text": "I want to lay a complaint because the item I want to buy is way overpriced compared to the competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID is 7WTRFY5MSE, Order ID is 4913777085", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3135": [{"speaker": "user", "text": "Hello, I was interested in some boots and would like to know do these boots come with a warranty", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3136": [{"speaker": "user", "text": "Hello, I was checking on the order than I received, because I got an email stating I would get another item", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is David Williams My account id is YEZAZCLU0F", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It is 1273355181", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My email address is davidwilliams185@email.com and my username is davidwilliams185", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "I was expecting a pair of Guess boots", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "All right. I've changed the item to the pair of Guess boots you originally ordered. Once again, we are sorry about this error.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--3137": [{"speaker": "user", "text": "Hello I have a quick question", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3138": [{"speaker": "user", "text": "Hii, god I'm so sorry. I think I put my phone number wrong in the account info and I'm not seeing any button to change it", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Sure thing let me get that for you Zip 86721, the real telephone number (219) 725-4820, and davidwilliams642 I hope you can find it, the phone number is off by 1 @_@ Oh yay!", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "username"]}}], "ABCD--train--3139": [{"speaker": "user", "text": "I want to return an item as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Crystal Minh cm275867@email.com cm275867 5160926919", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "0213 Woodshore St  La Fayette, MI 91969", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3140": [{"speaker": "user", "text": "I am wondering if I can upgrade to overnight shipping on my order. I really need it as soon as possible.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and my account id is NBJGHDHC7M", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3141": [{"speaker": "user", "text": "Hi when does your local store close? In Newark, MI", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3142": [{"speaker": "user", "text": "Hello, I am trying to access my account but I seemed to have forgotton my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3143": [{"speaker": "user", "text": "Hi I have a question about my account I just got my bill and I was charged twice for something I bought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "LNRZRMJXBG order id is 1448069994 it's the michael kors jacket I was charged $89 twice but I only bought one", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id", "amount"]}}, {"speaker": "system", "text": "Thank you. So you were expecting a charge of $89 and it was actually in the total of?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--3144": [{"speaker": "user", "text": "Hi, I can't login into my account because I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes, it's sanyaafzal367@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My phone number is (863) 363-3510", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--3145": [{"speaker": "user", "text": "Hi, I'm hoping you are able to help.   I need to change my shipping details on my last order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure, it is 1359 Brushwick Dr", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Brighton, NY 94530", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "system", "text": "Brighton, NY 94530 was the wrong one?", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Order ID is 4766822995 joycewu4@email.com joycewu4 is the username", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "system", "text": "very well, it only remains for me to indicate the new address, which would be 1359 Brushwick Dr right?", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--3146": [{"speaker": "user", "text": "HI there, I want to check the status of an order, there seems to be extra fees added for no apparent reason. Order ID: 9728726874 Account ID: VH01Y1NBHT Please verify for me", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"], "intents": ["status mystery fee"]}}], "ABCD--train--3147": [{"speaker": "user", "text": "Hi I have a problem accessing my account. My phone broke and I am using it for 2 factor authenticatoin", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3148": [{"speaker": "user", "text": "I was wondering if I could stop the shipping of my order I change my mind Rodriguez Domingo", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "rdomingo203 KBQIBPOCID 9991653077", "domains": ["product defect"], "labels": {"slots": ["username", "account id", "order id"]}}], "ABCD--train--3149": [{"speaker": "user", "text": "Hi are the buttons on this shirt brown or black? I\u2019d like to purchase", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3150": [{"speaker": "user", "text": "Hello, I have a question about my subscription. I would like to know when the annual fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams,  LLNPFPSGOU, 5755226604", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3151": [{"speaker": "user", "text": "Trying to search some items on your site and it  to pulling up anything. My search bar isn't working. Trying to figure out way", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3152": [{"speaker": "user", "text": "Hi, I'm hoping you can help me.  I was charged for an order that I didn't actually buy.  I'd like to get to the bottom of this please", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "cm680455 Email Address is cm680455@email.com 5365801710 is the order ID", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3153": [{"speaker": "user", "text": "I just got charged for an order, but I never bought anything.  Can you fix this?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "crystalm071 crystalm071@email.com 2547530061 It said I bought some boots.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3154": [{"speaker": "user", "text": "Hello, I am concerned about the shipping I paid on my order it's so high Can you help me with that", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I would really appreciate it Crystal Minh 1149 Kennedy St  Monterey, NY 80291 BWAXAR9UQC is my account number", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "account id"]}}, {"speaker": "user", "text": "username should be crystalm657 crystalm657@email.com 0403153054", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3155": [{"speaker": "user", "text": "Hello, I'm trying to get some information about this Michael Kors jacket. How would I remove a wine stain from it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3156": [{"speaker": "user", "text": "Hi, I want to know more about these Tommy Hilfiger boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3157": [{"speaker": "user", "text": "I'm having trouble accessing my account because they want 2 factor authorization, but I don't have that phone # anymore", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3158": [{"speaker": "user", "text": "Hi there. I wanted to bother you a minute to check on an order status. The shipping cost was way over the top and I can't afford it when I need toilet paper now.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I would like to ask for a refund in case there was an error too, ya never know sometimes you can do that. Oh my name is David Williams. My account ID is L54B7DNRBN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "User name is easy, it's davidwilliams576 email is davidwilliams576@email.com order ID is 4990050251", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3159": [{"speaker": "user", "text": "The shipping cost is too high. Can I get a refund?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: jbanter5,Email Address: jbanter5@email.com and Order ID: 8478497362", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3160": [{"speaker": "user", "text": "What is the price of stitching my name to one of my items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3161": [{"speaker": "user", "text": "Hi, so I wanted to check on the satus of my account.  My husband thought maybe we had some missing credits on our account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "Albert Sanders 5273 1st Ave  Jacksonville, CA 71026 sorry it wasn't a shirt he bought, it was a pair of michael kors boots", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3162": [{"speaker": "user", "text": "Hi, so I'm not sure if I reached the right chat here. But I'm looking at your site and it seems an item I wanted to get is out stock even though I had literally just put it in my cart", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix and my user name is ap254801", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "It's the Guess Shirt for $89", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3163": [{"speaker": "user", "text": "I want to write a thank you letter How can I do ? There is Clint in my local store", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3164": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang.  I want to log onto my account, but I've lost the phone that I use for Two-factor authorization.  Can you help me log in?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3165": [{"speaker": "user", "text": "Hi, my name is Chloe Zhang I want to change my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: WJT4Q8F2CC Order ID: 2121288120", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3166": [{"speaker": "user", "text": "Hi I would like to check the status of my order I cannot access my account becuase I lost my phone I use for the 2 factor auth", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3167": [{"speaker": "user", "text": "I need to make a return.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "dwilliams187@email.com Username: dwilliams187 Order ID: 7406524525", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3168": [{"speaker": "user", "text": "I have been trying to purchase an item but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3169": [{"speaker": "user", "text": "I forgot password. I also don't know my username.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(033) 373-6296 71294", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3170": [{"speaker": "user", "text": "Hi! I need to manage my shipping details and was wondering if you could help.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jbanter8 jbanter8@email.com 9034736516", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3171": [{"speaker": "user", "text": "I am thinking of buying the Guess boots, and I'd like to know how long they take to wear in.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--3172": [{"speaker": "user", "text": "Hi. I have a question about my premium subscription. I really love it, and I was wondering if you could check the status for me. I think I might owe some money for it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "VTBMFWGLT1 7264403101", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3173": [{"speaker": "user", "text": "Hi! I was calling today to change the address on my account The street number seems off my a number", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "7034 Lexington Ave  Brighton, TX 75045", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Username: chloezhang649 chloezhang649@email.com", "domains": ["manage account"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7034 Lexington Ave  Brighton, TX 75045 Its listed as 7035 Lexington Ave  Brighton, TX 75045 right now Thank you", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3174": [{"speaker": "user", "text": "Hi, I found a pair of boots that I really liked yesterday, but was unsure if it was in the budget to purchase them. I decided to wait until I went grocery shopping before committing to buying the boots. I went to buy them today and they now cost more", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--3175": [{"speaker": "user", "text": "I am trying to buy something but my credit card is not working. Please help.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3176": [{"speaker": "user", "text": "hello. i need to check my order status. there seems to be an extra fee added to it for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: GTVJMIQR7S and Order ID: 5608293760", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3177": [{"speaker": "user", "text": "I think I may have a problem with my order. I thought i ordered 1 item but my email says I ordered 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: FLPRNPDCPM Order ID: 9126659126", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3178": [{"speaker": "user", "text": "Hey I need to confirm what day my order will be shipped. The email is unclear about it.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "UR7GCPF2T7 and 0109440381", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "cz652539 cz652539@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3179": [{"speaker": "user", "text": "Yes im looking at my account and i see i was charged for an order i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "crystalminh749, order id 2540170116 and my email is crystalminh749@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--3180": [{"speaker": "user", "text": "I bought some  new boots and they don't fit. Can I return them?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "davidwilliams541 is my allias", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--train--3181": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I'm writing because I would like to access my account, but I seem to have forgotten my username.  Can you assist me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure.  My zip code is 98679.  My phone number is (396) 914-3778.", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3182": [{"speaker": "user", "text": "Hi I need your assistance", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sanya Afzal sanyaafzal432", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Okay sanyaafzal432@email.com 2771268817 It's the $99 Tommy Hilfiger shirt", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "amount"]}}, {"speaker": "user", "text": "2480 Lincoln Ave  Baltimore, TX 13026", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3183": [{"speaker": "user", "text": "Hi there, I'm buying a jacket and I was wondering how much it would cost to stitch my name onto it?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3184": [{"speaker": "user", "text": "I need to know if you guys have the right address for me or not because I got an email with an incorrect one for my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "jb340548 jb340548@email.com 9445200036", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3185": [{"speaker": "user", "text": "Hi I am having a problem logging into my account. My phone died I used it for 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3186": [{"speaker": "user", "text": "i ordered an item but there seems to be a wrong payment method. Can you help me?", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "The order number is 4160765001. Thanks! Do you need any other info?", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--3187": [{"speaker": "user", "text": "weird issue I know but can't keep things in my cart! I add and it doesn't add", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3188": [{"speaker": "user", "text": "Hi! I am trying to buy a jacket but it seems I can't put my item in the cart. Can you help please?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3189": [{"speaker": "user", "text": "how long does premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3190": [{"speaker": "user", "text": "Hello. The search bar isn't working.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3191": [{"speaker": "user", "text": "Hi, I purchased a jacket to go skiing and it is the wrong size.  What steps do I need to take to return it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "crysminh sorry that is wrong  it is cminh278", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "cminh278@email.com order # 5113897269", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "4947 Lincoln Avenue Brighton TX 10102", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3192": [{"speaker": "user", "text": "I want to return an item because it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jwu06321 Email Address: jwu06321@email.com Order ID: 5622088726", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8276 Lexington Ave  San Mateo, WA 97424", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3193": [{"speaker": "user", "text": "I want to an additional item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Alessandro Phoenix 2DX5KOFYDT 7563023703", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3194": [{"speaker": "user", "text": "Hello, I would like to know if the Tommy Hilfiger jeans are in dark blue or black?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3195": [{"speaker": "user", "text": "My son said that he had returned some things for credit, but we can't find the credit anywhere. We think it is supposed to be about $40.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3196": [{"speaker": "user", "text": "i wanted to ask if my subscription covers free shipping to another country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3197": [{"speaker": "user", "text": "I am trying to buy something but it isn't working! Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3198": [{"speaker": "user", "text": "HI! I need to access my acount but unfortunately I forgot my password? Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3199": [{"speaker": "user", "text": "Hello, I was wondering if you could tell me when my local store opens?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3200": [{"speaker": "user", "text": "I need to know my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: DK66KN0J8E", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5903911249", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3201": [{"speaker": "user", "text": "HI! I received an email notification with a wrong address and wanted to confirm the shipping address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: Z1SSZS7BOL Order ID: 4666803409", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: cminh605", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: cminh605@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "4179 1st Ave  Brighton, NY 99127", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3202": [{"speaker": "user", "text": "Hi, I want to check the cost of shipping. I seems to be too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: crystalminh142 Email Address: crystalminh142@email.com Order ID: 5298852761", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3203": [{"speaker": "user", "text": "Hello, I am trying to access my account and cannot because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "8846, (211) 132-315", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3204": [{"speaker": "user", "text": "I need to return the boots I ordered.  They are not the color i thought they would be", "domains": ["product defect"], "labels": {"intents": ["return color"]}}], "ABCD--train--3205": [{"speaker": "user", "text": "HI, I am interested in purchasing a Calvin Klein Jacket and wonder if you have any smalls available in store", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3206": [{"speaker": "user", "text": "There was a subscription added to my account unknowingly. I don't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3207": [{"speaker": "user", "text": "I would like to know more about a product.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I would like to know if there are any small, medium, or large in stock Product: jacket  Brand: Calvin_Klein  Amount: $69", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3208": [{"speaker": "user", "text": "Hi, I'm thinking of buying stuff but I'd like to know the return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3209": [{"speaker": "user", "text": "I saved an item in my cart yesterday and planned to purchase it today now suddenly it is 20 dollars more", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "FHYCJTZ7LL 2512929862", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3210": [{"speaker": "user", "text": "Hello I am Joseph Banter", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: BL8CTPHRI7 Order ID: 3203069213 I got an email saying that I used a credit card.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3211": [{"speaker": "user", "text": "Hi. I lately bought a promotional package and was supposed to get credits worth $40 but I heard from my wife that those credits have not been added to our account I was hoping you could check that for me please", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3212": [{"speaker": "user", "text": "Hi, I'm trying to use a promo code but it keeps giving me an invalid error.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3213": [{"speaker": "user", "text": "Hi. I returned an order but I have not seen the credit yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--3214": [{"speaker": "user", "text": "I am expecting a $84 refund and just wanted to check on the status of that refund", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund status"]}}, {"speaker": "user", "text": "Username: davidw06 Email Address: davidw06@email.com Order ID: 8957811624", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3215": [{"speaker": "user", "text": "I am a subscriber but got an email saying I was removed.  Can I get reinstated? David Williams, Silver Level", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "don't have that, sorry, order statement address is 0176 Circle Drive San Lima, TX 93340", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3216": [{"speaker": "user", "text": "would like to check on the shipping status because I never received my package. is it possible to resend my order? I have been waiting for 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Crystal Minh. account id is EXJ8VNUPHO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "user name cminh284. cminh284@email.com order id is 3804539377", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3217": [{"speaker": "user", "text": "Yes i'm trying to found out why my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "1345 3747 7897 02/23 and guess boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--3218": [{"speaker": "user", "text": "I have some question about the subscription process.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--3219": [{"speaker": "user", "text": "Hi there my name is Rodriguez Domingo", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I have an exiting order but forgot a lovely Guess shirt that I wanted to add Any chance I could add it?", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Account ID: 2YLYL97UPN Order ID: 2689350904", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3220": [{"speaker": "user", "text": "The name on my account is not spelled correctly. I would like to get that corrected.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My zip code is 75985. My phone number is (765) 982-8306.My PIN is 223. My username is JWu2. My password is Sunnygirl30. My email address is jwu@gmail.com. I don't have an order ID at this time.", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3221": [{"speaker": "user", "text": "Hi, I'm so sorry. So I signed up for a premium sub but it looks like I might need a few extra days to get paid. Is there anything that can be done to help?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "See we've had a major hurricane and it's meant we had to evacute so no one's working at the moment and pay has been stopped. Oh thank you! Sure Crystal Minh JOC7O70QFU Ah here it is, 8728667508 is the order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3222": [{"speaker": "user", "text": "I would like to return a pair of jeans because, sadly, they arrived with a stain on them..", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "the username is jwu53883, the email is jwu53883@email.com and the order is 3576314268", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it is 7075 2nd avenue, Lafayette, mi 42202", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3223": [{"speaker": "user", "text": "Hi. I can't get into my account because I don't know my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "67164, phone number is (118) 855-9675", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Ok. 817298", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3224": [{"speaker": "user", "text": "The promo code I am trying to use is being declared as invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3225": [{"speaker": "user", "text": "hi my order is messed up and i need help I ordered one Michael Kors shirt but the order says that I am going to get two shirts.  I don't want two shirts, and I don't want to be charged for two shirts can you fix this? I got an email saying that I ordered two shirts", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Sanya Afzal account is MALFFMBTR8 order is 2283177959", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3226": [{"speaker": "user", "text": "I am thinking of placing an order and I would like to know when your annual sale ends.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3227": [{"speaker": "user", "text": "I just signed up for the premium subscription up to silver level but you charged me the subscription fee twice!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "0URUJBHBZU 4624829897", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3228": [{"speaker": "user", "text": "I would like to get some information on you guys premium membership. because i'm think about buying some things and wanted to know the benfits", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3229": [{"speaker": "user", "text": "Hi so sorry. My son tried to set me up an account yesterday with you guys and he accidentally spelled my name wrong and we can't find a settings button Would you be able to help us with that?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Sure thing! My actual name is David Williams, he accidentally spelt it Dadvid, probably a habit. And my username is dwilliams488", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Zip is  70936 Email is dwilliams488@email.com And my phone number is (913) 736-2629", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "phone"]}}, {"speaker": "user", "text": "Oh and my pin is.....227568 Oh yay! I'll just save that info for later then :D", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3230": [{"speaker": "user", "text": "hi I was wondering about premium subscription and my status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "JPMQYPFEQR 8407347759", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3231": [{"speaker": "user", "text": "Hi, I'm really interested in these CK boots, but I just have a quick question", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3232": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to know if these Guess jeans for $69 are dark blue or black in color?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--train--3233": [{"speaker": "user", "text": "Hi Can i check my shipping status? I never got my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: crystalm855 crystalm855@email.com Order ID: 0539560206", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0451 2nd Ave  La Fayette, WA 87908", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3234": [{"speaker": "user", "text": "Hi, I'm interested in the Guess Jacket on your site It looks great, but I want to know about laundry.  Is a product like this dry-clean only?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}, {"speaker": "system", "text": "i see, so you wish to know about the cleaning procedure for the guess jacket i can assist with that today may i have your name please?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--3235": [{"speaker": "user", "text": "Hi I'm having a problem with my order I tried to enter my credit card info but your system won't take it", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3236": [{"speaker": "user", "text": "I am having a difficult time using the website. Nothing is loading properly and it is so slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3237": [{"speaker": "user", "text": "Hello Joyce Wu here", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ok no problem Email Address: joycew02@email.com Username: joycew02 Order ID: 9978748057  Address: 9910 Brushwick Dr  San Lima, NY 17496", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id", "street address", "zip code"]}}], "ABCD--train--3238": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix.  I ordered a jacket, but I need to return it I'm afraid it's the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sure alessandrophoenix555 alessandrophoenix555@email.com 5199420931", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4694 Circle Drive  La Fayette, WA 97297", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3239": [{"speaker": "user", "text": "Every time I try to order something it says it's out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3240": [{"speaker": "user", "text": "I am wondering what the status of my subscription is. I don't want to lose it!", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account ID is LZLJQECVIE and my order ID is 1378423020", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3241": [{"speaker": "user", "text": "Hi.   I just have  a quick question for you.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3242": [{"speaker": "user", "text": "Hi...I just ordered 2 items but I was wondering if one could be removed My husband changed his mind about a coat", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "sure.....my account is is TBVEK2WYYN and the order id is 6834208716", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "the coat was 99$", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3243": [{"speaker": "user", "text": "I just placed an order and need to have one of the items removed.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: W0W39BYOZA Order ID: 8611404927", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$89  It's the Calvin Klein jacket", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3244": [{"speaker": "user", "text": "hey looking ot return an item it is the wrng size wrong*", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "cminh134 cminh134@email.com 7113942037", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3245": [{"speaker": "user", "text": "Hi there, I am just wanting to confim the shipping date of my order. I got an email implying that it has been recieved. Can you let me know the status?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 9F0YDKRA3P Order ID: 3692644008 Albert Sanders", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3246": [{"speaker": "user", "text": "I would like to check on my order. I never received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang FTTZ9MZZ39", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloezhang588  chloezhang588@email.com   3849153619", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6357 Primrose Ave San Lima CA 93080 Guess Boots, Tommy Hilfiger boots, Michael Kors jacket", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "name"]}}], "ABCD--train--3247": [{"speaker": "user", "text": "I would like to return a shirt I ordered and get a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "order id 4758820268", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--3248": [{"speaker": "user", "text": "Sup, could you tell me what membership levels you have?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3249": [{"speaker": "user", "text": "I would like to know more about the boots I am buying.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3250": [{"speaker": "user", "text": "I ordered two items and need to remove one of them from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sanya Afzal   Account ID: 4CUBVNEEP3", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4329169766", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3251": [{"speaker": "user", "text": "search isn't working for me. Everything says 0 items found", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3252": [{"speaker": "user", "text": "Can you please check my account as I am unable to locate a credit of $40 from a promotional package I purchased.  Thanks.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3253": [{"speaker": "user", "text": "I would like to pay my subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "PZ3AEQAUWG is my account id Order ID: 0225686399", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3254": [{"speaker": "user", "text": "Hey. How long does premium membership last once I get it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3255": [{"speaker": "user", "text": "Hi - I have a complaint. I was charged for a Guess Jacket that I didn't buy and would like my money back", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Crystal Minh cm531838 cm531838@email.com Order ID: 4860958043", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3256": [{"speaker": "user", "text": "Hi, im having trouble searching. Everything seems to not come up right", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3257": [{"speaker": "user", "text": "Hey there! Alessandro Phoenix here. I already placed an order, right? But I want to add another item to it. I totally forgot earlier.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: CR4E7EQVTB Order ID: 4420325396", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The Tommy Hilfiger shirt, the one that's $99", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3258": [{"speaker": "user", "text": "i was charged for an order even though i never brought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}], "ABCD--train--3259": [{"speaker": "user", "text": "Hi. I am waiting for a refund and I would like to check the status of it.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidwilliams878 davidwilliams878@email.com 4859386065", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3260": [{"speaker": "user", "text": "Hi I got a promo code in my email GoldShip25 it says it is not valid yet can you tell me when it will be active", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3261": [{"speaker": "user", "text": "Hi. I have your subscription service but i got charge twice of what i was supposed to be.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "I actually don't know my username. my email is aphoenix@email.com and my order id 9553622492", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3262": [{"speaker": "user", "text": "Hi, I would like to upgrade my shipping to overnight", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sanya Afzal is my name order id 6767402150", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3263": [{"speaker": "user", "text": "Hi. Can you please check status of my subscription Norman Bouchard HEXLFYH0YX acct id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due date"]}}], "ABCD--train--3264": [{"speaker": "user", "text": "Hi, I am having issues searching for stuff on you site.  It runs so slowly I can not find anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3265": [{"speaker": "user", "text": "Yes, I want to check my order status online.  However, I have lost the phone I used for the two-factor authentication.  So I can't access it.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo.  I don't have my account ID,  but my email is rdomingo182 rdomingo182@email.com", "domains": ["account access"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3266": [{"speaker": "user", "text": "Hi! I want to buy some jeans but I have a question I want to know how much it would cost to get my name stitched on them", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3267": [{"speaker": "user", "text": "When is my current subscription #Up Norman Bouchard LHB37LLYX8", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due amount"]}}], "ABCD--train--3268": [{"speaker": "user", "text": "Hi! I would like to return the item I had purchased as I received the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sure. My username is davidw21 email address is davidw21@email.com Order id is 8421619476", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3269": [{"speaker": "user", "text": "I'm having trouble with my cart.  Every time I try to add something, it doesn't show up in the cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3270": [{"speaker": "user", "text": "Yes, I would like to return these jeans. They are the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "username alberts9 email alberts9@email.com order id 0354084718", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4124 Kennedy St  San Mateo, WA 15073", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3271": [{"speaker": "user", "text": "I would like to know about my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "nbouchard624 is my username here's my email nbouchard624@email.com Order ID: 7326932158", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "59 100 was the old refund", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Alright the refund has been updated to 159$, was there anything else I could do?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3272": [{"speaker": "user", "text": "Hi, I want to check the shipping status of my order. It's been missing for five days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: albertsanders830 albertsanders830@email.com Order ID: 1418040314", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3273": [{"speaker": "user", "text": "HELP, I really want to buy this pair of jeans but it won't let me add them to the cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3274": [{"speaker": "user", "text": "Hello, I got a weird email saying that I ordered two items, but I'm pretty sure I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "AOZUVM9O1H, 8358737591", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3275": [{"speaker": "user", "text": "Hi I cannot log in, I dont have the phone anymore that gets the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3276": [{"speaker": "user", "text": "I'm really frustrated with the low inventory your store has. All the items I want always seem to be out of stock. hello?!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3277": [{"speaker": "user", "text": "I am looking at a few things to buy and would like to know if I get free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3278": [{"speaker": "user", "text": "Hello I need to know the status of my refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "So any help would be great. username: davidwilliams537 davidwilliams357@email.com 1573671633", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "I like to know the state of my refund because I would like to add an item' I want the michael kors boots for $99", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay so I added up the prior refund price and added in the Michael Kors boots for 99 for a total of $299.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3279": [{"speaker": "user", "text": "Hi was the shipping cost included in my displayed cost because I got an email saying it wasn\u2019t", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: SZKCILKVKJ Email Address: albertsanders106@email.com Username: albertsanders106 Order ID: 3674374096", "domains": ["shipping issue"], "labels": {"slots": ["account id", "email", "username", "order id"]}}], "ABCD--train--3280": [{"speaker": "user", "text": "Hello, I would like to check on the status of my order as I only order one item but an email comfirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "MSKWRPE1SI, 1695548514", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3281": [{"speaker": "user", "text": "I keep trying to search for items and I always get zero results returned.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3282": [{"speaker": "user", "text": "Hi, I have a question about the Tommy Hilfiger jacket Will you check for me if it shrinks after washing?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3283": [{"speaker": "user", "text": "Hi, I am Joyce Wu. I am inquiring about the state of a refund on a $49 Tommy Hilfiger shirt I returned.", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund status"]}}, {"speaker": "user", "text": "My email is joycew59@email.com, the order ID is 2040723975, and my username is joycew59", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--3284": [{"speaker": "user", "text": "Hello, I'm having some problems with the search function on the site. It just isn't working at all.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3285": [{"speaker": "user", "text": "I just want to double check on the shipping address you have for me.  The confirmation email had the wrong address So can you do that for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: PC7WRRFLIZ Order ID: 3677518599", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: chloezhang560 chloezhang560@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "6533 Lincoln Ave  Jacksonville, NY 9129", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3286": [{"speaker": "user", "text": "I need to make sure the right items were deliverd Can you tell me if the items delivered are correct?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Yes, safzal50@email.com 4185063077", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Can you check again? safzal50@email.com Oops Sorry, I got confused", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--3287": [{"speaker": "user", "text": "Hi I am thinking of buying a Guess jacket but had a question I just wanted to know how often it should be washed", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}, {"speaker": "system", "text": "I can help answer your question on washing the Guess jacket today, no problem! May i have your name please?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--3288": [{"speaker": "user", "text": "hi I received a promo code just 2 days ago but when I am trying to use it it says invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3289": [{"speaker": "user", "text": "I have signed up for a premium subscription service, and i want to know the status i want to check my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: ap661056 Email Address: ap661056@email.com Order ID: 1164102296", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yup, makes sense Address: 5093 Kennedy St  La Fayette, WA 73026", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess Shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--3290": [{"speaker": "user", "text": "Hello, I was charged for an order that I never purchased", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Albert Sanders and my order is is 2264796943", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "albertsanders151, albersanders51@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--3291": [{"speaker": "user", "text": "Hi! I have this  premium subscription shopping service and wanted to check if it includes free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3292": [{"speaker": "user", "text": "You can help me by telling me why evry time I try to place an order, the items are never in stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Great.  I am going to buy this Guess shirt at another store.", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--3293": [{"speaker": "user", "text": "Hi, I ordered something and I need to get it ASAP. Can I upgrade to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "okay my name is Joyce Wu and my account is V6OEGZRIHX The order number is 3156172181", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3294": [{"speaker": "user", "text": "Hi, I need to change my primary payment method for my account. I'm having trouble having it show up correctly.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "My address is 8834 Woodshore St  Monterey, NY 22031", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3295": [{"speaker": "user", "text": "Hello! I am thinking to buy a pair of Guess jeans. Can I ask some questions about the product?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--3296": [{"speaker": "user", "text": "Yes i'm trying to check my account for more information on an  order but i can't because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes its chloezhang048", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3297": [{"speaker": "user", "text": "I'm wondering about this jacket that I want to purchase, but I need to know a little more about it first.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3298": [{"speaker": "user", "text": "Hi, I want to find out if my refund has been processed.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Chloe Zhang Order ID: 7732173603", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: czhang41@email.com  Username: czhang41", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3299": [{"speaker": "user", "text": "Im really upset because I was charge for an order and I never made it", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Email Address: rdomingo605@email.com Username: rdomingo605 Order ID: 0967659795", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Ok thanks a lot so the total amount was $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3300": [{"speaker": "user", "text": "Hi!  I am looking at the Calvin Klein boots for $84.   Do these boots come with any type of warranty?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--3301": [{"speaker": "user", "text": "Hi I am unable to access my account. You see I have lost my phone that I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3302": [{"speaker": "user", "text": "I am very frustrated.  It seems like items are always out of stock!!!! I like the Calvin_Klein boots for $64 but you don't have them in stock.", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"], "intents": ["out of stock general"]}}], "ABCD--train--3303": [{"speaker": "user", "text": "Hello I want to update my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "cz558965 cz558965@email.com  9020358835", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay So then I will have $164 total, right?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3304": [{"speaker": "user", "text": "My name is Rodriguez Domingo. I already returned this Calvin Klein shirt, but my billing statement shows that the charge never got reversed?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "rodriguezdomingo342 6335566511", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--3305": [{"speaker": "user", "text": "I just got an email from your website saying that my subscription was removed Why did this happen? I want to keep my subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3306": [{"speaker": "user", "text": "so i can't remember my username.  i was hoping to looking at my account history online, but i can't get in because i don't have the username :/", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sure 93891 (973) 223-5775", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3307": [{"speaker": "user", "text": "Joseph Banter I checking on status of refund and also would like to refund something else", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "0948 Circle Drive  La Fayette, WA 51196 josephb6@email.com josephb6", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code", "email", "username"]}}], "ABCD--train--3308": [{"speaker": "user", "text": "Hi! I would like some more information about the product I was looking at buying", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3309": [{"speaker": "user", "text": "How much does it cost to stitch my name on a clothing item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3310": [{"speaker": "user", "text": "Hi. I have a question about your store", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3311": [{"speaker": "user", "text": "Hello, I was checking on my order status", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Yes, my name is Alessandro Phoenix My order ID is 7616964440", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is alessandrophoenix198 I want to know about my order status I have paid a lot for shipping and it says the package is still out for delivery My email address is alessandrophoenix198@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3312": [{"speaker": "user", "text": "I'm having a problem with my cart. When I add another item to it, it won't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3313": [{"speaker": "user", "text": "Hello. The website is running really slow right now. Is it down or something?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3314": [{"speaker": "user", "text": "Hi, I'm curious about the benefits of premium membership. I'm thinking about buying some stuff soon.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3315": [{"speaker": "user", "text": "Hello. I want to pay my subscription fee please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: KEW3RRJJVZ, Order ID: 4764169753", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3316": [{"speaker": "user", "text": "I want to pay my subscription fee for the premium service.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "D49H4A03LQ    4961877625", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3317": [{"speaker": "user", "text": "Hi I'm having trouble accessing my account, I forgot my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Name: Norman Bouchard nbouchard222", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3318": [{"speaker": "user", "text": "Hello, I am trying to access my account but I seemed to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Chloe Zhang,  chloezhang666", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "502741 Brown", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3319": [{"speaker": "user", "text": "Hi! I was looking at purchasing an item and when I proceeded to make the purchase today I realized that the price was much higher than it was yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: W58JRBXGVV", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5558201259", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--3320": [{"speaker": "user", "text": "Hi I want to place an order, but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3321": [{"speaker": "user", "text": "I'm doing well. I hope you are too", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3322": [{"speaker": "user", "text": "Hi, the website is running really slow it's just not usable at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3323": [{"speaker": "user", "text": "Yes i would like to confirm my shipping date for tomorrow because i received an email stating otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "JSKB1N5BWZ is my account id and my order id is 7788031880", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "joycewu7, email is joycewu7@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3324": [{"speaker": "user", "text": "I can't access my account because i lost the phone i use for two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3325": [{"speaker": "user", "text": "I'd like to know more about those shoes I'm interested in", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3326": [{"speaker": "user", "text": "I was going to check up on my order but I have lost my phone that I was using for my two factor authentication How can I get back into my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3327": [{"speaker": "user", "text": "Hello I can't use my credit card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3328": [{"speaker": "user", "text": "just inquiring about my status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--3329": [{"speaker": "user", "text": "Hi I'm trying to browse your guys website, but everything is running super slow I was wondering what is going on", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3330": [{"speaker": "user", "text": "yes i would like to check the status of my $100 refund. and i would like to add an item to the refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "my acount id is AFR564F and my order is 2050246926", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"]}}, {"speaker": "user", "text": "cz668733 is my username and my email is cz668733@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "the $64 Calvin Klein boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So the total refund would be $164 and it has been updated in your account.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3331": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I was wondering what the status of my subscription is?  I would like to pay the amount due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure.  My account ID is ROX2B66API, and my Order ID is 5498331563.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3332": [{"speaker": "user", "text": "hi. I placed an order three weeks ago and I have not received it. I would like to know where my order is.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "I'm Alessandro and my account ID is 1ICG7B3QNP", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, it's 6596749858", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "it's ap565018@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--3333": [{"speaker": "user", "text": "hi i was charged for something i didnt buy Order ID: 1102603323", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "they charged$49 bucks for boots that i would never buy", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Email Address: jwu11150@email.com Username: jwu11150 Order ID: 1102603323", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3334": [{"speaker": "user", "text": "Hi I was thinking of buying some jeans, but I'm not sure if they will fit right what is your refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3335": [{"speaker": "user", "text": "because i was charged for the order below even though i  never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Phone Number: (199) 157-2477 cz196945@email.com Username: cz196945 Order ID: 7541971298", "domains": ["purchase dispute"], "labels": {"slots": ["phone", "email", "username", "order id"]}}], "ABCD--train--3336": [{"speaker": "user", "text": "so I'm a premium member gold now wondering how that effects international shipping if it'll still be free coming from out of the country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3337": [{"speaker": "user", "text": "Hi there!  I would like to see if I can get an extension on my account as payday hasn't hit yet.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Crystal Minh RD0S7IX7ES", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3338": [{"speaker": "user", "text": "I would like to view my shopping history but forgot my user name?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--3339": [{"speaker": "user", "text": "Hi! I was looking at making a purchase and had a quick question I wanted to know how long does the premium membership last once you get it", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3340": [{"speaker": "user", "text": "Hi I got charge twice for my Gold Subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: PFTYKMUT64 Order ID: 6533433971", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3341": [{"speaker": "user", "text": "Hey Donny. Can you help me recover my username?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (399) 755-9326 Zip Code:  74499", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3342": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "davidw10 davidw10@email.com 6669983277 it's the Guess boots", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id", "name"]}}, {"speaker": "user", "text": "0271 Circle Drive  Newark, NY 26290", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "great this was $59 so I should see the credit soon right?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3343": [{"speaker": "user", "text": "I want to know if i can wear this jacket in windy conditions its from calvin klein", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3344": [{"speaker": "user", "text": "I'm looking at a shirt and would like to get some info about it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3345": [{"speaker": "user", "text": "Hey I need to check on order 8214986588.  I have an extra fee added for no reason", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 9CTEQQHRML Order ID: 8214986588", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3346": [{"speaker": "user", "text": "Hey Donny, my name is Rodriguez Domingo. I'm trying to figure out how to get into my account because I lost my phone. And I have the 2FA setup", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Okay I have that 397504", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3347": [{"speaker": "user", "text": "hello! i am really intereseted in these brown booties", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3348": [{"speaker": "user", "text": "Hi there, I am having trouble with my promo code, keeps saying it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My name is Joyce Wu Account ID is 123674", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3349": [{"speaker": "user", "text": "Hello, I read in an email that I received that my subscription was removed from my account but I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3350": [{"speaker": "user", "text": "I trying to find out the status of my subscription. I don't want to lose it. My name is Norman Bouchard and I am a level Bronze.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account ID is G0PKNT7QIH and my order ID is 0650847352.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3351": [{"speaker": "user", "text": "Hi there, I need to check my online account but have misplaced my phone. I had two form authentication set up.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3352": [{"speaker": "user", "text": "I I want doubt about some of the product", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "yes User name: dw820810 Email address : dw820810@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3353": [{"speaker": "user", "text": "I would like to change my shipping to next week delivery", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: LNQ8K4Z19O Order ID: 0626666745", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3354": [{"speaker": "user", "text": "Hello I think the phone number on my account is incorrect", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "sorry I don't have an account number or anything, also I don't have an order ID I have a username chloez08", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "(009) 546-4058", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--3355": [{"speaker": "user", "text": "I have signed up for a premium subscription shopping service And i wanted to know the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: HG41HIXNEX Order ID: 3647614335", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3356": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "czhang83 czhang83@email.com 7628595756", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3357": [{"speaker": "user", "text": "Hi! I am looking for some info on Guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--3358": [{"speaker": "user", "text": "I'm just wondering if my account includes free shipping from outside of the country, I guess international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3359": [{"speaker": "user", "text": "Hi I think I am missing about $40 in credits on my account. Name: Norman Bouchard The question regards a Tommy Hilfiger jacket I bought that costs $59", "domains": ["manage account"], "labels": {"slots": ["amount"], "intents": ["status credit missing"]}}], "ABCD--train--3360": [{"speaker": "user", "text": "I'd love to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3361": [{"speaker": "user", "text": "I am going to be moving here soon, can I change my shipping address in your system?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "4306 1st Ave  Baltimore, CA 30840 is the current one", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "5873 2nd ave Baltimore, CA 30840 would be the new address", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "chloez89 HDOMB8N9TY (743) 706-2153", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id", "phone"]}}], "ABCD--train--3362": [{"speaker": "user", "text": "I was hoping you could tell me if the $59 Calvin Klein jeans are dark blue or black", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--3363": [{"speaker": "user", "text": "Hi, I need to verify an order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Sure UTLISEFVGH 5745892514", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3364": [{"speaker": "user", "text": "I haven't received my order yet and wanted to check on the status.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaa52 sanyaa52@email.com Order ID: 3285143956", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3365": [{"speaker": "user", "text": "Hi I\u2019d like to confirm my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Crystal Minh Email Address: cminh032@email.com Username: cminh032 Order ID: 2970248506", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "5374 1st Ave  Newark, MI 86706", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "5374 2nd Ave  Newark, MI 86706", "domains": ["shipping issue"], "labels": {"slots": ["amount", "zip code"]}}], "ABCD--train--3366": [{"speaker": "user", "text": "Hi! I'm sooooo sorry but I need to return a shirt I recently bought, it's just not the right color for me.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Oh thank you, I know some companies can't always help with that And yes you can My full name is Alessandro Phoenix And my username is ap090819", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Sure thing! The email is ap090819@email.com And my order id is...... let's see here 5904729501", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5687 1st Ave  Raleigh, CA 7188 That should be the one! We just recently moved so it's been a bit hard to remember it.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3367": [{"speaker": "user", "text": "I would like to know the status of my refund because I have one more item to add to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "alessandrop755   alessandrop755@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Guess boots for $89", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3368": [{"speaker": "user", "text": "Hi,  I am having trouble logging in", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sanya Afzal i thought my username was sanyaafzal947 but its not working can you reset my username?", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "900 sanyaafzal947@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--3369": [{"speaker": "user", "text": "Hi! I purchased an item from your website but it never came. Can you check the status please?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 9212644527 my email is crystalminh764@email.com and my username is crystalminh764", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "4475 1st Ave  Monterey, NY 59390 Thank you. Yeah... I really want it as soon as possible.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "It is Michael Kors Jeans the price is $84", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3370": [{"speaker": "user", "text": "I would like to check on a return please. is anyone there? Checking on a return for Name: Crystal Minh  Phone Number: (089) 875-6007  Member Level: Gold  Email Address: crystalminh382@email.com", "domains": ["product defect"], "labels": {"slots": ["phone", "email"], "intents": ["refund status"]}}], "ABCD--train--3371": [{"speaker": "user", "text": "Good morrow.  This is Sir David Williams checking in again", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I meant to add this Tommy Hilfiger jacket to the trolley, it costs $54 American", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "my previous purchase is still in \"Order Received\" status, so I presume that this can be updated easily enough indeed: ATUYHEZFAT 2774659301", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3372": [{"speaker": "user", "text": "I was going to buy an item yesterday and now that I came back today to finish the purchase the price is up like 20 dollars", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "NGAPB6N9XY 7623802954", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3373": [{"speaker": "user", "text": "Hi, I have a question about an item.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "The $49 Tommy Hilfiger boots Are they waterproof?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3374": [{"speaker": "user", "text": "do you price match? because these jeans are way cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--3375": [{"speaker": "user", "text": "I purchased a pair of Micheal Kors jeans for $99. They're the wrong color and I'd like to return them.", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["return color"]}}, {"speaker": "user", "text": "Here's some of my info. Email Address: rodriguezd847@email.com Username: rodriguezd847", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Order ID: 1286422308", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "5954 1st Ave, Brighton, WA 32572", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3376": [{"speaker": "user", "text": "Hi I need to make a return please.  Can you help?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rdomingo145 Order ID: 4824723733", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Yes!  It is6100 Lexington Ave  Monterey, TX 57242", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3377": [{"speaker": "user", "text": "Hi there. I'm trying to access the website, but it's going super slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3378": [{"speaker": "user", "text": "yes i want to confirm my shipping address and also check the sttus of my shipment", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: 6BVSVEUPRN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3598040740", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: cz007396 Email Address: cz007396@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3379": [{"speaker": "user", "text": "what is the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Albert Sanders  ZNHMLEPJRJ  4474754492", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3380": [{"speaker": "user", "text": "Hello, I have a quetion about the status of my subscription. I would like to find out how much is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "HQ2QMNS1LU, 1078685111", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3381": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I am trying to check on my account but I seem to have forgotten my password.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I do not have that information.  My phone number is (756) 022-0471 and my address is 2534 Primrose Ave, Baltimore, NY 23181, if that helps.", "domains": ["account access"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--3382": [{"speaker": "user", "text": "Hi there! My name is Alessandro and I'd like to check on the status of my order. The shipping cost seemed a little high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Absolutely, thank you so much for assisting me, My username is alessandrophoenix912, email is alessandrophoenix912@email.com, and the order ID is 9542267337", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3383": [{"speaker": "user", "text": "I'm looking for more info on a product.  Can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3384": [{"speaker": "user", "text": "ugh your website! it is so so so slooooow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3385": [{"speaker": "user", "text": "Hi, I just wanted to make sure the jacket and shirt I ordered are the correct ones. I just got an email implying otherwise, and just wanted to check the status of my shipment", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My account ID is N50EVIQXBG and my order ID is 1023919660", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My username is davidwilliams051 and my email is davidwilliams051@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3386": [{"speaker": "user", "text": "I need to make a change to my shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Phone Number: (638) 513-9359 3927 Woodshore St  Newark, TX 94969 I can't seem to find a pin number.", "domains": ["shipping issue"], "labels": {"slots": ["phone", "street address", "zip code"]}}, {"speaker": "user", "text": "sure, one second normanb1@email.com Does this look like a user name? normanb1", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "ummmm Order ID: 8843339482 Account ID: YRUWIERTK1", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "432 Oakridge Circle Apartment 446 Newark, TX 94969", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3387": [{"speaker": "user", "text": "Hi, I would like to know when the fall collection drops. I have been looking at buying a few items", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3388": [{"speaker": "user", "text": "Hi, I wanted to know what the status of my refund is because if it's not too late, I want to add something to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sanyaa18 My email is sanyaa18@email.com And my order ID is 5734836583", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3389": [{"speaker": "user", "text": "I forgot my password.  my name is Snay Afzal Sanya Afzal", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3390": [{"speaker": "user", "text": "hi there. I'm thinking of placing an order but I need more information about the return policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3391": [{"speaker": "user", "text": "Hi, I would like to change my shipping details I moved and I forgot to set up the right address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure no problem. dw812045, dw812045@email.com, 1149692664", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "THanks the new address is 2364 Circle Drive  Newark, TX 39091", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3392": [{"speaker": "user", "text": "Yes Does the subscription plan offer free internatonal shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3393": [{"speaker": "user", "text": "Hi! I just bought a Tommy jeans for $89 this morning. However, I looked at Nordstorm website and they are selling the same product for $50. Can you do something about it?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: L3YFL1J4MI and Order ID: 1899020335", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3394": [{"speaker": "user", "text": "I wanted to make sure the item price was the 89$ i saw initially I got an email that is saying it is higher for some reason Can you confirm that for me? Is the price still 89 dollars?", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "RVWKAMJDH3 0791120690", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3395": [{"speaker": "user", "text": "Hello. I bought a Tommy Hilfiger shirt but I saw it way cheaper at Macy's.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sure thing.. Joseph Banter The shirt cost me $94, but I was at Macy's yesterday and saw the exact same one for $74.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 0707863502, Account ID: KUQPQMPFGB", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3396": [{"speaker": "user", "text": "I wanted to get into my account, but can't because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Zip: 2507 Phone Number: (419) 279-0473", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Pin Number: 906770", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3397": [{"speaker": "user", "text": "Hello, I am upset about an item I wanted to purchase as the price is much higher than yesterday It is the Tommy Hilfiger jeans", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "VM8MMFJT7G,  0942981943", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3398": [{"speaker": "user", "text": "I want to look at my shopping order history but cam't", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3399": [{"speaker": "user", "text": "Hello, I need to return an item as it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": ": jwu02997,  jwu02997@email.com, 5212889013", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3400": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I have a question about this Tommy Hilfiger shirt for $99.  I am curious as to what the washing instructions are?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--3401": [{"speaker": "user", "text": "Yes, can you please tell me what the different membership levels are?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3402": [{"speaker": "user", "text": "I would like to check on my order status, but i cannot access my account because i forgot my phone two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3403": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question about these Tommy Hilfiger boots for $79.  Is it possible to have my name stitched on them, and if so what is the cost?", "domains": ["storewide query"], "labels": {"slots": ["amount"], "intents": ["pricing"]}}], "ABCD--train--3404": [{"speaker": "user", "text": "Hello, I would like to remove an item from my order as we don't want it anymore", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My order Id is 1218012872, username is rdomingo45, email is rdomingo45@email.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "3374 2nd Ave Brighton, MI 74811", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3405": [{"speaker": "user", "text": "Search is taking too long.  All I'm seeing is a spinning wheel in the search bar", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3406": [{"speaker": "user", "text": "Hi. I am very frustrated because I am trying to use your website and it is running SO slowly!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3407": [{"speaker": "user", "text": "Hi, I had a question about promo codes When can they be used?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3408": [{"speaker": "user", "text": "Hi, I want to know what happens if i'm late on a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3409": [{"speaker": "user", "text": "Hi.  I've noticed that your items always seem to be out of stock. This is for ALL items and it is ALL the TIME It's very frustrating", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3410": [{"speaker": "user", "text": "Hello, i wanted to know when the fall collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3411": [{"speaker": "user", "text": "Hi, I want to know what material this product is made out of   a guess jacket $54.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jacket"]}}], "ABCD--train--3412": [{"speaker": "user", "text": "Hi, I have a problem. I signed up for your premium subscription shopping service, but I can't afford it this month. Do you accept extensions?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My name is Joyce Wu My account ID is NUHXANYUYD I don't have an order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3413": [{"speaker": "user", "text": "Hello, I am interested in purchasing a pair of jeans but i am looking for a particular design, could you help me with this?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3414": [{"speaker": "user", "text": "hi, i signed up for the premium service but i am short on money right now, is there a way i get an extension for the payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "my name is norman bouchard and my account id is XBKJZYCKCH my order id is 1018457970", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3415": [{"speaker": "user", "text": "I was looking at purchasing a Michael Kors jacket and wanted some Information", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3416": [{"speaker": "user", "text": "Jo Hi, I'd like to move my shipping order to next week because I want to avoid any shipping charges", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: TPB4QLFF3F Order ID: 2562226558", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3417": [{"speaker": "user", "text": "I want to purchase an item but I noticed it is cheaper at other places. It's very overpriced here and Is there anything you can do? Possibly price match?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: RYV2OQAQVZ and Order ID: 8730372418", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3418": [{"speaker": "user", "text": "Hi, I was looking at this product and would like to know more about it Product: jeans  Brand: Michael_Kors  Amount: $54", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--3419": [{"speaker": "user", "text": "Hi, I think my subscription was canceled and I don't know why, I want to buy something", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3420": [{"speaker": "user", "text": "Yes, when I try and find something, the results are unrelated. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3421": [{"speaker": "user", "text": "Hi. I'm trying to look at my online shopping history but I can't seem to remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "it's jb864869", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3422": [{"speaker": "user", "text": "Hi there, I was charged for an order but never purchased anything. Can you help me get to the bottom of this issue?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Joseph Banter jb528542", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "jb528542@email.com  8465631706", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--3423": [{"speaker": "user", "text": "I was charged twice for an item I bought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: LSDDSNXQB9", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8883306452 I dont have other info", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I dont know. The coat sol;d for 69. It wasn't that much", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I will refund $69.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--3424": [{"speaker": "user", "text": "I would like to check on an order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3425": [{"speaker": "user", "text": "yes I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. BUT i would like to dispute my bill because i got charged twice for something me  bought.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID: 3060915932 Account ID: ATQND383ZC", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3426": [{"speaker": "user", "text": "I have bought an item but i would like to return it now", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: as066772 Email Address: as066772@email.com Order ID: 7898070968", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4794 Kennedy St  Newark, NY 25392", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3427": [{"speaker": "user", "text": "Hello. I am trying to purchase something but my credit card keeps declining. It seems okay on my end so I wanted to see if you had any ideas", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "The $99 Tommy Hilfiger shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--3428": [{"speaker": "user", "text": "Hi, I'm trying to make sure the correct order is shipping to me. The email confirmation looks different.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: 2BY3PDHSMB Order ID: 8014522202", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: jwu13895 jwu13895@email.com Are the items that got shipped the tommy hilfiger boots?", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3429": [{"speaker": "user", "text": "Hello, I was trying to access my account I don't have my phone so I can't use the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3430": [{"speaker": "user", "text": "Hey I had recently placed an order I was wondering if I could upgrade to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "This my Order ID: 5184405209 You can check it", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: NC03RPMUT7 Alessandro Phoenix Ok", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3431": [{"speaker": "user", "text": "I got an upsetting email from you today I have a bill for an order But I've never bought anything from your shop I don't understand what's going on And I am very upset What are you going to do to fix this? I want this fixed ASAP Hello?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "7078847826 davidwilliams953@email.com davidwilliams953", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Well that's not right I am not paying $99 for a jacket that I never ordered I want to speak to your manager", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3432": [{"speaker": "user", "text": "Hi I  want to remove the second item from your order because your partner/spouse decided they did not like it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: 3UTKX3S352", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8995095040", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3433": [{"speaker": "user", "text": "I wanted to check on the shipping cost for a recent order. It seems unreasonably high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username is cz009308, cz009308@email.com and the order ID is 2279928781", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3434": [{"speaker": "user", "text": "I signed up for a premium subscription and I'd like to know my status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "I hope to keep my current subscription Joyce Wu X4KHVHMPIE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I have my order ID 4514236665 I want to know how many remaining balance I need to pay to activate it", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3435": [{"speaker": "user", "text": "Hi...I would like to kno the status of my refund for order id 1724713156", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund update"]}}, {"speaker": "user", "text": "And then I would like to know if I order a coat and have that amount deducted from my refund. My name is Chloe Zhang chloezhang702@email.com chloezhang702 is my username", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3436": [{"speaker": "user", "text": "Hello I am ordering a gift for my partners birthday however my credit card is not working on your site Says invalid although it's not I'm sure", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3437": [{"speaker": "user", "text": "HI. I got an email saying I ordered two coats and I only want one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Norman Bouchard PVSZQKJG2S 5960845057", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3438": [{"speaker": "user", "text": "Hi, I ordered the jeans below and they do not fit well. They are too tight and I really don't like the fit.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "username: dwilliams894", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "email: dwilliams894@email.com OrderID: 0830020427", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Great! My address is: 5621 Circle Drive Raleigh, WA 67625", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3439": [{"speaker": "user", "text": "Hi I cannot access my account because I forgot my username and I want to check on an order Hello?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "29968 zip Phone Number: (084) 003-4776", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3440": [{"speaker": "user", "text": "Hi I have a question about my order I didn't realize until I got the confirmation email that it was being sent next day. I wanted regular shipping. Can you help?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "1Y7RHQZX4R 3685493356", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3441": [{"speaker": "user", "text": "Can you help me look into your website It's running slow and it's not usable at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3442": [{"speaker": "user", "text": "I forgot my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yup, Pin is 504514", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3443": [{"speaker": "user", "text": "I made a mistake on an order and want to see if I can remove an item.  I didn't mean to buy it, I was just looking at it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: EFUAHXBXLC Order ID: 7235632441 I don't have my username or email available right now", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3444": [{"speaker": "user", "text": "Hi, I returned something awhile ago and it still hasn't been reversed on my statement.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "albertsanders934 8806945636 albertsanders934@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--3445": [{"speaker": "user", "text": "Hi! I would like to know what material the Guess shirt is made of ($94). I have an allergy to polyester, so I want to make sure there is none of that in the shirt.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--train--3446": [{"speaker": "user", "text": "Hi,  I just have a general question", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3447": [{"speaker": "user", "text": "Hi! I received a promo code from my birthday event but when I used  it, the website said that it is invalid. Can you help me please?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3448": [{"speaker": "user", "text": "I am trying to access my shopping history but I can't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Albert Sanders 753015", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "73257 toto1981.ss@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "753015 ok", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3449": [{"speaker": "user", "text": "a subscription was added to my account and I did not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3450": [{"speaker": "user", "text": "hi i went to buy an item and when i checked yesterday, it was really cheap and now its mroe expensive", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: SWHI8DEYQB Name: Crystal Minh", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5068841449", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--3451": [{"speaker": "user", "text": "My name is Albert Sanders i placed an order for some item but i want one of them removed as my partner didn't like it Can you help me with that", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Yeah Account ID: NSBCDCEED6 Order ID: 2138093463", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$94 Thanks", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3452": [{"speaker": "user", "text": "Do these jeans by Calvin Klein have ripped hole designs? My name is Joseph Banter", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3453": [{"speaker": "user", "text": "i would like to make sure the items shipped are the ones listed", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "a boot, a shirt and a jacket Chloe Zhang Order ID: 7650354808", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: chloezhang057 Email Address: chloezhang057@email.com Account ID: X3V7HPTYCH", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}], "ABCD--train--3454": [{"speaker": "user", "text": "hi i am looking for some help finding information on a product, i would like to know if your guess jeans are dark blue or black", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}, {"speaker": "system", "text": "Our Guess jeans are sold in many different colors, including both dark blue and jet black. Is there anything else I can help you with today?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--3455": [{"speaker": "user", "text": "Hello, I am checking if there is an issue with the search bar", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3456": [{"speaker": "user", "text": "I'm trying to order something but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3457": [{"speaker": "user", "text": "I like to upgrade to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Joseph banter 6O9RRYX0CE", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3458": [{"speaker": "user", "text": "Yes i would like to check the status of my account because i heard my subscription was removed  even though i still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3459": [{"speaker": "user", "text": "I need to check my account status", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3460": [{"speaker": "user", "text": "I'd like to change my order to ship next week so I don't have to pay the shipping fee please", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "WN8LWSRXTE and 8345705570", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3461": [{"speaker": "user", "text": "I lost my password and would like a new one.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Chloe Zhang chloez87", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3462": [{"speaker": "user", "text": "I'm trying to search for a jacket, but every time I search it says 0 results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3463": [{"speaker": "user", "text": "Hi! I want to know if my account includes international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3464": [{"speaker": "user", "text": "Hello, is it possible to change my shipping details with it in transit? I ordered the wrong thing", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "DT0ANT195F  0017049675", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$49 for the Guess jacket", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--3465": [{"speaker": "user", "text": "Hi! I just need to return the jeans I ordered. They are the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: cz341800 email:cz341800@email.com Order id: 4600471375", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3743 Lincoln Ave San Lima, WA 63070", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3466": [{"speaker": "user", "text": "I got an email that seemed to display a different item than I ordered can you confirm that the item being delivered is michael kors boots?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "czhang99 czhang99@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "FBPJ0UKPVS 2970875983", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3467": [{"speaker": "user", "text": "How often does the jean need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3468": [{"speaker": "user", "text": "Yes i would like to remove the second item on my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My account id is SNXQP4N9PE and my order id is  7560143238", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3469": [{"speaker": "user", "text": "Hello, I would like to know how to remove a stain from a shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3470": [{"speaker": "user", "text": "I received promo code save30 6 days ago and now your site says its not valid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3471": [{"speaker": "user", "text": "So, I was checking the status of my order because I am seeing an extra fee added for absolutely no reason. Can you find out what happened?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: EJBYBA47CJ Order ID: 3766611475", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3472": [{"speaker": "user", "text": "Hi! I've been saving up to buy these pair of jeans and I got paid today, and now the price went up!! Yesterday they were much cheaper. What gives?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--3473": [{"speaker": "user", "text": "i ordered a jacket and it has a big stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "hi oh davidwilliams075@email.com 7705489902 davidwilliams075", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "0900 Kennedy St  San Mateo, CA 94955", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3474": [{"speaker": "user", "text": "Hello, I would like to add an item to an order I already placed. I forgot to add it to my cart earlier. Can you help me?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My name is David Williams, my account ID is YY0ADVCZSX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 8074775578", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3475": [{"speaker": "user", "text": "Hi, I had a question regarding the Guess shirt I ordered.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--3476": [{"speaker": "user", "text": "Hi there! I was previously signed up for your premium shopping service. My annual payment is coming up due, and I'd like to continue the service, please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sure! My account ID is WHN4ZXZOKE, and my most recent order is: 2672676343", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3477": [{"speaker": "user", "text": "Hi.  My name is ROdriguez Domingo.  I have a question about these Tommy Hilfiger boots for $49. I accidently stepped in gum.  How can I remove this from the sole?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--3478": [{"speaker": "user", "text": "I would like to pay my subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo, GF8K8WFMEV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3479": [{"speaker": "user", "text": "I would like to know when the spring collection will drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3480": [{"speaker": "user", "text": "I'm just getting a bit frustrated because the search bar isn't working on the site for some reason.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3481": [{"speaker": "user", "text": "Hi..I forgot my username! Could you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "90460, 082-975-3600 and rodriguezd532@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--3482": [{"speaker": "user", "text": "Your website is running way too slow. I can't use it like this.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3483": [{"speaker": "user", "text": "Hi , I had heard from a friend you were having an annual sale but they couldnt tell me when", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3484": [{"speaker": "user", "text": "My name is Norman Bouchard, and my promo code keeps coming up invalid, i just got it two days ago!", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "(117) 979-8942, please do because i am highly unsatisfied. May i also have your name?", "domains": ["purchase dispute"], "labels": {"slots": ["phone"]}}], "ABCD--train--3485": [{"speaker": "user", "text": "Hi I have a problem accessinng my account the paper that had my password got soaked by accident", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3486": [{"speaker": "user", "text": "Hi I wanted to check the status of my account.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3487": [{"speaker": "user", "text": "Hi! I have a question about a product listed on your site", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3488": [{"speaker": "user", "text": "Halp! I forgot my account password, and I can't check to make sure that my \"I Heart Anthony Fauci\" t-shirt will be here before the pandemic ends!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Actually, I have neither. And THAT is why you don't do the drugs. Wait a minute, I know my zipcode. It's  80867", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Girl (I hope), you just curled my chest hairs. (451) 967-1555", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--3489": [{"speaker": "user", "text": "Can you help me find out some more info on this Michael Kors button-up shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3490": [{"speaker": "user", "text": "Hi! I need to remove an item from my order I ordered the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "1932455006 I do not have the other information", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3491": [{"speaker": "user", "text": "Can you tell me the colors of  the buttons on a calvin shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3492": [{"speaker": "user", "text": "Hi! I need to get some more information about an order-but I forgot my account password. Can you help me reset it?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3493": [{"speaker": "user", "text": "Hi I want to check the status of your order because the delivery time is wrong and needs to be changed..", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: POOSVWAIKK Order ID: 0728005851", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3494": [{"speaker": "user", "text": "Hello.  My name is Sanya Afzal.  I would like to know if the store has any medium Tommy Hilfiger shirts in stock? I am contemplating purchasing one.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3495": [{"speaker": "user", "text": "Hi, I would like to return an item. I thought I purchased a navy blue jacket, but I received a black one.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is jw746072. My email is jw746072@email.com, And my order ID is 7839014830", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Awesome, my address is 4943 1st Ave Newark, CA 67909", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3496": [{"speaker": "user", "text": "I need to change the street address on my account I noticed that it was wrong", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "6357 Circle Drive  San Lima, CA 73249 it just needs to be changed to 6358 i must have typed it in wrong", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "73249 (853) 436-1585 nbouchard061", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "username"]}}, {"speaker": "user", "text": "6358 Circle Drive  San Lima, CA 73249", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3497": [{"speaker": "user", "text": "I am trying to see if the items in my shopping cart qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3498": [{"speaker": "user", "text": "Hi. I recently signed up for your subscription service. My wife told me that the subscription was removed though which doesn't seem right.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3499": [{"speaker": "user", "text": "i returned an item and the charge has not been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "chloez34  chloez34@email.com  2909367861", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3500": [{"speaker": "user", "text": "Hello. I'm thinking of buying a premium subscription. Can you give me some more info on that", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3501": [{"speaker": "user", "text": "I have questions about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Crystal Minh. DJKKA7551W", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3502": [{"speaker": "user", "text": "Hello, I want to access my account but I lost the phone that I need for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3503": [{"speaker": "user", "text": "I'd like to get account information on an order. I can't access my account because I lost the phone number I use for the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3504": [{"speaker": "user", "text": "Hey! Joyce Wu here. I'm all in on buying these Michael Kors boots, but before I do, can you let me know if they come with a warranty?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3505": [{"speaker": "user", "text": "Hi! I am looking at this pair of Guess jeans on your site and have a few questions", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--3506": [{"speaker": "user", "text": "I have a promo code that I received 9 days ago but when I try to use it I get an invalid error", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3507": [{"speaker": "user", "text": "Hi. How would I get a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3508": [{"speaker": "user", "text": "Hello, I would like to make sure the shipping cost is included in my order as I got an email saying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Z5HMMSWGXY, 7991328292", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "safzal96, safzal96@email.com, 7991328292", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3509": [{"speaker": "user", "text": "hi search is taking FOREVER and it is so frustrating it just keeps spiniing", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3510": [{"speaker": "user", "text": "Hi there, I would like to check the status of my order. I have not recieved it and I have been waiting 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: TCT3DKO2DM", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "nbouchard496 nbouchard496@email.com Order ID: 1306869995", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0349 Lincoln Ave  Newark, MI 67569", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Just Michael_Kors Jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--3511": [{"speaker": "user", "text": "Hello my name is Sanya Azfal and I need to access my account I lost the phone I used for the two factor authentication and now I cant access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Pin Number: 730076", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3512": [{"speaker": "user", "text": "Hello, my item is the wrong color and I want to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: as932668", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: as932668@email.com Order ID: 5050884937", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "9313 Brushwick Dr  Monterey, TX 42667", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3513": [{"speaker": "user", "text": "Hi, I want to return something with a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: aphoenix613 Email Address: aphoenix613@email.com Order ID: 5564627384", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay 1431 Kennedy St  Raleigh, NY 42379", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3514": [{"speaker": "user", "text": "Hello there!  I am asking about my bill.  I think I got charged twice for my order and I want to make sure I only get charged one time.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: 7VE2A2PCSX Are you seeing it?  The thing I ordered was a pair of Guess Jeans.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "name"]}}, {"speaker": "user", "text": "Yes, my statement has two charges for $89 and I only ordered/received one pair of jeans.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: 7VE2A2PCSX oops 7651725064 that's my Order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "Just to be sure, your order confirmation doesn't say two pairs of Guess Jeans, correct?", "domains": ["subscription inquiry"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "You were overcharged by $89, I will be able to update this for you.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--3515": [{"speaker": "user", "text": "hi i am reall interested in these calvin klein boots but i paint a lot for work how do i remove paint stains from the shoes?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3516": [{"speaker": "user", "text": "hi i would to pay my fee for the premium subscription service to keep my subscription active please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "albert sanders, NZPRHNYSD0", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3517": [{"speaker": "user", "text": "Hi I have a quick question.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "I was looking at the Michael Kors jeans It's the one for $69", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix My user name is alessandrophoenix061", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--3518": [{"speaker": "user", "text": "Yes i would like to know what all the membership levels are", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3519": [{"speaker": "user", "text": "I never received my package. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "2835 Lincoln Ave San Lima, MI 32973 The product is jeans by Tommy Hiliger by the way.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3520": [{"speaker": "user", "text": "Hello, i want to view my shopping history but cant access my account because i for got my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone Number: (325) 937-6923 | zip code: 35853", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Okay we can go ahead and create a new password. my pin number is 165245", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3521": [{"speaker": "user", "text": "I'm having a hard time getting my payment to process.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3522": [{"speaker": "user", "text": "Hello, I want to check on my order status. I think my payment info was entered wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: JCBU422THE Order ID: 3219926929", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3523": [{"speaker": "user", "text": "Hello, I have an item I would like to return", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 5040375523", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: normanb3 normanb3@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Oh great! 5273 Kennedy St  Baltimore, NY 56198 That's right.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3524": [{"speaker": "user", "text": "Hi! I am looking at buying this Tommy Hilfiger shirt but it looks like it is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3525": [{"speaker": "user", "text": "Hi! I want to return an item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "crystalminh973 crystalminh973@email.com 9153043952", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8937 Primrose Ave  Raleigh, NY 44883", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3526": [{"speaker": "user", "text": "Hello, I am upset because there is an item out of stock that I have been interested for in some time", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3527": [{"speaker": "user", "text": "Hey so I'm trying to pay my bill in order to keep my premium subscription service.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sure, my name is Chloe Zhang. My account ID is PM58FBCKNG", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 4868913433", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3528": [{"speaker": "user", "text": "What's going on why is the site going so slow here?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3529": [{"speaker": "user", "text": "hi, i'm trying to order something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3530": [{"speaker": "user", "text": "I'm leaving on a cruise ship tomorrow.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: MN8VDCTOEF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure, whatever you need to do Order ID: 8656813177", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3531": [{"speaker": "user", "text": "I ordered a package on 09/08/2019 and never received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "asanders811 asanders811@email.com Order ID: 0702225229", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7384 Woodshore St, Monterey WA 56386 and it's the Tommy Hilfiger jeans oh and a calvin klein coat and a pair of guess jeans :)", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "name"]}}], "ABCD--train--3532": [{"speaker": "user", "text": "the search function is frozen", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3533": [{"speaker": "user", "text": "Yeah, can you tell me any details about these Guess shirts.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}, {"speaker": "system", "text": "I can look up information on Guess shirts for you. what were you wanting to know?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--3534": [{"speaker": "user", "text": "Hi, I ordered these three things and the total amount seemed too high on the email", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--3535": [{"speaker": "user", "text": "Hello. I have a question about these Michael Kors jeans on your site", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3536": [{"speaker": "user", "text": "would like to check my order status but can't since i forgot my username to my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "62858. 047 289 0239", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3537": [{"speaker": "user", "text": "Hello, I have a question about the status of my subscription. I would like to know when the annual fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "8NQNI0DDBU, 5651137631", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3538": [{"speaker": "user", "text": "Hi, this is pretty dumb but I forgot my username and I could use some help My name is Norman Bouchard", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Alright, one sec. Phone Number: (003) 325-7602 normanbouchard736@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--3539": [{"speaker": "user", "text": "I would like to see my shopping history but I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "36422 I don't have an email address", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3540": [{"speaker": "user", "text": "I want to return my michael kors shirt because it had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "rdomingo381 rdomingo381@email.com Order ID: 8362781185", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6829 Circle Drive  Newark, NY 72444", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3541": [{"speaker": "user", "text": "Hello My name is Norman I placed an order for a shirt I want to check the shipping status I have even waiting for 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Okay My username is Normanb6 Normanb6@email.com Order ID : 8189942684", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3542": [{"speaker": "user", "text": "I want to check the cost of the items I ordered because the email that I got showed different costs than I had originally seen when I placed the order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My account id is ZMZXNAXEJD", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My name is Crystal Minh, the order id is 8351710762.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The two items were $84 and $54", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3543": [{"speaker": "user", "text": "Hi, I accidentally bought a shirt with the wrong color and I wanted to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "normanb0, normanb0@email.com, 7506306909", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8480 Woodshore St  Raleigh, CA 35904", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3544": [{"speaker": "user", "text": "Hi, I need a bit of help.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "I ordered a pair of Guess boots for $69. What I find indicates my subscription has been removed from my account. Are you saying that is not the case?", "domains": ["manage account"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3545": [{"speaker": "user", "text": "Hi, I'm thinking about buying this calvin klein jacket, but want to know how to get wine stains out first.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3546": [{"speaker": "user", "text": "Is there a grace period for paying your subscription payment before your acct is cut off?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3547": [{"speaker": "user", "text": "I received my item, but it had a stain, and I'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is josephb1, My email is josephb1@email.com, and my Order ID is 2493559021", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 6191 Brushwick Dr, Baltimore, CA, 69805", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3548": [{"speaker": "user", "text": "Yea, what the heck is with these boots?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3549": [{"speaker": "user", "text": "Yes hello, I need to check and see if i owe a balance on my premium subscription, as I woild like to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure, the name is Chloe Zhang, QHUFRJSAR8, 5036021344", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3550": [{"speaker": "user", "text": "Hi I have a question about my account I was just checking it and saw that i was charged for the premium subscription. I didn't want it and have no idea why it was added so I woud like it removed and refunded back the fee", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "jbanter1 jbanter1@emai.com 7859961745", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--3551": [{"speaker": "user", "text": "Hi, I would like to add an item to my existing order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "account id is JVFM8D1LQA order id is 2590250055", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I would like to order a pair of Michael Kors boots.  They are $49.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3552": [{"speaker": "user", "text": "Hi there, so I'm having a bit of a problem on a return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "I did everything on my end needed to help facilitate the return and the refund still hasn't shown up to my bank. And sure let me grab those Joseph Banter I don't have the account ID but my username is josephbanter629", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "2586233901 josephbanter629@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email"]}}], "ABCD--train--3553": [{"speaker": "user", "text": "hi I would like to check the status of my order. I ordered only one item but I received an email saying that I ordered two Just wanted to make sure you have it right", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: IXXNY1NU8R Order ID: 4895531962", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I only ordered a Guess jacket for $49 It says out for delivery", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3554": [{"speaker": "user", "text": "The cart is not working for me. The cart is not updating automatically", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3555": [{"speaker": "user", "text": "Hi I have a question about a product I am thinking of buying it but had a question", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3556": [{"speaker": "user", "text": "Hi, I have a problem. I'm trying to use a promo code but it's saying it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3557": [{"speaker": "user", "text": "Hello, I just received an email saying I ordered two items while I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: PIBJVBOLLG, order is 1649056751", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Thanks! It is 89 dollars.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've just refunded you the $89 and the extra item will not be shipped. Is there anything else I can do for you today Joseph?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3558": [{"speaker": "user", "text": "Hi, I bought these jeans but I thought they were going to be lighter and need to return them", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "josephbanter882 josephbanter882@email.com 2694062791 And no sass as you can tell from my name I like to have Banter", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9677 Brushwick Dr, San Lima MI 39814", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3559": [{"speaker": "user", "text": "Hi I'm trying to check my shipping details of the order. I need to change the address. I just moved. Can you help me with that?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My account ID is ITWHAUBNMR. Name's Chloe Zhang", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Okay, the current address is 3164 1st Ave  Newark, NY 65002", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Okay, my phone number is (688) 239-2400 Order ID is 0782052130 Email address is chloez97@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "order id", "email"]}}], "ABCD--train--3560": [{"speaker": "user", "text": "How long does it take to wear in the Michael kors boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3561": [{"speaker": "user", "text": "Hi. I'm trying to make a purchase, but my card keeps getting declined.  I know it's got credit on it, and I can't figure out what the problem is", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3562": [{"speaker": "user", "text": "Hi, I am having issues with my cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "I have not tried any other items to place in the cart, on the Tommy Hilfiger Boots at $94.00.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--3563": [{"speaker": "user", "text": "Hi, I am calling to let you know I was charged for an item I did not order or receive.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jbanter6, jbanter6@email.com, Order ID: 6211325101", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3564": [{"speaker": "user", "text": "I'd like to check the status of an order but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "David Williams and dw125645", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "676337 is my pin number", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3565": [{"speaker": "user", "text": "Hello. I need to change my shipping details. I am moving next week and the system has my old address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes it's chloez55, my email is chloez55@email.com and the order id is 8970987216", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "the address is 4659 woodshore st. brighton mi 41410", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3566": [{"speaker": "user", "text": "I got an item in yesterday and it is the wrong color, I would like to return it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sanyaafzal140 sanyaafzal140@email.com 1506113147", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3845 Circle Drive  Newark, TX 75986", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3567": [{"speaker": "user", "text": "I just bought an item but decided I don't want it. I would like to get a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "davidw38   davidw38@email.com    9752864672", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3568": [{"speaker": "user", "text": "Hi my cart isn't updating when I try to add an item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3569": [{"speaker": "user", "text": "Hi, I think my premium subscription was removed but I still want it What should I do? hi?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3570": [{"speaker": "user", "text": "Hi. I would like to have my account upgraded I want an overnight delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Order ID: 8715951172 and my Account ID: PC7W2EUOVG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3571": [{"speaker": "user", "text": "Hi! I was calling because I received the item in the wrong color I was hoping you could help me return it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "joycewu0 joycewu0@email.com Order ID: 5983541317", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3939 Lexington Ave  Raleigh, NY 673", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3572": [{"speaker": "user", "text": "Hi I was trying to log into my account to look into an order status but I forgot my password so it won't let me in", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix and my account ID is alessandrophoenix497", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "yeah alessandrophoenix497", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3573": [{"speaker": "user", "text": "I was wondering if I could get a refund for a something I ordered.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My username is joycewu4, my email is joycewu4@email.com, and my order ID is 8961821021", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yeah, BOM6BGQMKH", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--3574": [{"speaker": "user", "text": "Hi there I'd like to know about the width of the tommy hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3575": [{"speaker": "user", "text": "Hi. I was just curious what all of your membership levels are. I'm thinking of making a purchase but was curious.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3576": [{"speaker": "user", "text": "Hello, I have signed up for a premium subscription and I would like to pay the subscription fee because I would like to leave the annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "SME3ACAH3Z, 4342474966", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3577": [{"speaker": "user", "text": "Hello when I received my email about my order it says I ordered two, but I only ordered one item! Could you check on my order status please", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: JXNWXFIWRY Order ID: 7349234139", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3578": [{"speaker": "user", "text": "Hi I\u2019m trying to purchase something but it won\u2019t let me add to cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3579": [{"speaker": "user", "text": "I would like to know more about a priduct", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3580": [{"speaker": "user", "text": "i am trying to add an item to my cart but the cart is not showing it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3581": [{"speaker": "user", "text": "I was wondering how I can get a premium membership. I'm thinking of buying some things on your site.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3582": [{"speaker": "user", "text": "I am showing a premium subscription on my account, but I didn't order a premium subscription. So I just wanted to check on that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, my account ID is 374823, and my Order ID is 21938479.", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--3583": [{"speaker": "user", "text": "I am thinking about buying a product. Can you tell me more about it? I want to know how to detach the hood from the jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3584": [{"speaker": "user", "text": "Hello, would you be able to tell me how much it costs to ship something overnight?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3585": [{"speaker": "user", "text": "Hi! I was planning to purchase a pair of Micael Kors boots and wanted to know if the lace color is black or dark brown?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3586": [{"speaker": "user", "text": "I want to buy a new Michael Kors Jacket but when I try to check out my card is being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3587": [{"speaker": "user", "text": "Hello I am looking at a pair of jeans but I need them in a larger size, please", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3588": [{"speaker": "user", "text": "This is Albert Sanders, Silver member", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "albertsanders648 albertsanders648@email.com 5467853973", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it was for $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3589": [{"speaker": "user", "text": "Hey! I am trying to check my order status online but i cant get into my account because i lost the phone i do the two-factor authentication with. What can I do?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "my pin is 591635 my phone is (289) 125-6440", "domains": ["account access"], "labels": {"slots": ["pin number", "phone"]}}], "ABCD--train--3590": [{"speaker": "user", "text": "Hi I was hoping to get an extension on my premium membership It's expired but I want to keep it, and will pay soon", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes Norman Bouchard Account ID: LNEXVNQEQO", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4629946028", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure, it's (825) 079-4366 thanks for the help!", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--3591": [{"speaker": "user", "text": "I wonder is I can stop an in transit order? I just realized I ordered the wrong item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: normanb1  normanb1@email.com Order ID: 8479375273", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2781 Woodshore St  Raleigh, CA 97506", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3592": [{"speaker": "user", "text": "I want to make a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Rodriguez Domingo Username: rd985103 Email Address: rd985103@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3593": [{"speaker": "user", "text": "OK I have this promo code but now I find out it is invalid! What in the world is going on???", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3594": [{"speaker": "user", "text": "Trying to order getting a spinning wheel Won't load", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3595": [{"speaker": "user", "text": "Hi, I'm trying to buy some things but the website is very slow. It's impossible to load anything up.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3596": [{"speaker": "user", "text": "Hi! I was checking my billing statement and realized that the charge on my billing statement has not been reversed even though I have completed the return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "system", "text": "OK. Please use this code. E77VE It will be in the amount of $84 Anything else I can help with today?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3597": [{"speaker": "user", "text": "I can't get your site to take my card. you there?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Michael_Kors Jeans", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--3598": [{"speaker": "user", "text": "hello i'm Crystal Minh", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3599": [{"speaker": "user", "text": "I accidentally purchased an item and would like to remove it from my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: C5PQ5TEAY2 Order ID: 6335023571", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3600": [{"speaker": "user", "text": "Thank you for the assitance", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "its a Guess jacket", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Account ID: EHKBM08W3G Order ID: 3582455785", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3601": [{"speaker": "user", "text": "Yes i''m trying to make sure my total cost for my order is equal to the the item i ordered because i just received an iits stating otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "sure it : XGEAAVEFHI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3602": [{"speaker": "user", "text": "Hi what is the status of my most recent order I think the delivery time is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: UQVOC2VO1K Order ID: 6883746664", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3603": [{"speaker": "user", "text": "I need to cancel an order please.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard HOMATYRRRJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3604": [{"speaker": "user", "text": "Hi, I just got an order and it looks like the boots were used.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 9963842018 Email Address: jwu32548@email.com Username: jwu32548", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "2561 2nd Ave  Brighton, TX 82571", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3605": [{"speaker": "user", "text": "Hi, I wanted to check on the status for my order.  The payment information seems to not be correct.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "okay The item says Paypal paid for Order ID 3126437988 boots", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: EMLS9NBK29", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3606": [{"speaker": "user", "text": "I wanted to check my refund and see if I could add another item to it if at all possible.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "crystalminh176 0536852929 crystalminh176@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--3607": [{"speaker": "user", "text": "hoping it's not too late for this basically I want to downgrade the shipping priority on an order I've already made because I don't want to pay for shipping should have chosen it when offered i know", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "joyce wu 8KEJYW1GXG 0160099286 not in a rush to get the boots and rather save that shipping cost if possible..", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3608": [{"speaker": "user", "text": "Hello I made a mistake with my order I got these black and brown boots, thinking that they would go with my new dress But they don't So I want to return them I will buy boots in a different color later", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "crystalminh840 crystalminh840@email.com 0939095065", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6722 Brushwick Dr  Jacksonville, NY 82781", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3609": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3610": [{"speaker": "user", "text": "Hi there, your website is running very slow. Its very hard to navigate the site.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3611": [{"speaker": "user", "text": "Hi, i am trying to use a promo code but it says it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3612": [{"speaker": "user", "text": "I want to complain about a Michael Kors product. Why is it out of stock?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3613": [{"speaker": "user", "text": "Hello, I would like to get a refund on an shirt I just purchased. I just changed my mind.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My user name is dw712724. My email address is dw712724@email.com and my order ID is 3348626793", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3614": [{"speaker": "user", "text": "I would like to refund an item I got the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "dwilliams141 dwilliams141@email.com Order ID: 0901794814", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3615": [{"speaker": "user", "text": "Hi. I received a confirmation email for a product I ordered, but there were two products in the confirmation. I want to be sure I only have the one I ordered coming.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My account Id is NQNMP15Z4A and my order ID is 9922688261", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3616": [{"speaker": "user", "text": "Hi I want to confirm the shipping address because you got an email notification implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Account ID: EYN3TXIHQ9", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1157907598", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo733 Email Address: rodriguezdomingo733@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3617": [{"speaker": "user", "text": "I need an item that is out of stock when will it be in", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "6105334068 This is my order id", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--3618": [{"speaker": "user", "text": "i still haven't gotten my order.  just wanted to see if there's an issue", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure Username: czhang21 Email Address: czhang21@email.com Account ID: LIWPQ4UAZ4", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}, {"speaker": "user", "text": "Order ID: 8824710283", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "4553 Circle Drive  La Fayette, NY 40705", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3619": [{"speaker": "user", "text": "Hello I am Sanya Afzal", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3620": [{"speaker": "user", "text": "hey, quick question for you", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3621": [{"speaker": "user", "text": "hiya. i seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3622": [{"speaker": "user", "text": "Hi, I was wondering if you could help me with my order I didn't realize the price of shipping was so high and I really can't afford it. Is there anything you can do?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Rodriguez Domingo rodriguezdomingo472 rodriguezdomingo472@email.com 9596074781", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3623": [{"speaker": "user", "text": "The item I want is out of stock.  When will you have it?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I don't have my account ID, but my username is rodriguesdomingo861 rodriguezdomingo861", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Michael Kors jacket, for $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "did you get my right username?  it's rodriguezdomingo861 thanks. any idea when?", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--3624": [{"speaker": "user", "text": "Hi there, I am signed up for premium and I want to pay my annual fee please. My account number is FBESFHJH8M.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Norman Bouchard, order ID is 8630571740", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3625": [{"speaker": "user", "text": "Hello my name is Sanya Azfal and I would like to know more about a product The product I want to buy are a pair of Guess boots", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--3626": [{"speaker": "user", "text": "I have been trying to do a search and it is taking a long time. All I keep seeing is a spinning wheel. It is very frustrating.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3627": [{"speaker": "user", "text": "Hi, I'm trying to find some new clothes on your website but the search is taking forever. The search progress indicator just spins and spins and spins.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3628": [{"speaker": "user", "text": "I wanted to know the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "David Williams davidw08 Order ID: 3419550561 Email Address: davidw08@email.com I just need to double check if my refund is getting proces", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--3629": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(893) 047-8697 37453", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3630": [{"speaker": "user", "text": "Hi, I am trying to check my account but I can't remember my username. My name is Rodriguez Domingo.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip is 18498, phone number is  (202) 446-1036 my email is roddyrodroddog@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3631": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as the delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "GGJWAGJQCR, 5832078443", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3632": [{"speaker": "user", "text": "Hi, I got an email saying to check the status of my account because a subscription was added to it.  I never ordered any subscription!", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3633": [{"speaker": "user", "text": "HI.  My name is Sanya Afzal.  My Order ID is 7505640657.  I believe the cost of shipping was too high on my last order.  Could you look into this please?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["cost"]}}, {"speaker": "user", "text": "Sure.  My username is sa118963, and my email is sa118963@email.com.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3634": [{"speaker": "user", "text": "when can a promo code be used? I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3635": [{"speaker": "user", "text": "Hi. I'm looking at some jeans but I really can't tell if they are black or dark blue!", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3636": [{"speaker": "user", "text": "Hey... this is embarassing... I lost my job because of COVID-19 and I need more time to get the money together to pay my subscription. Can you guys arrange an extension for me due to hardship?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "KYMRE4JDAX 0004239648", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "That would be great, if you would have a manager call me. I appreciate it. (288) 470-0284", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--3637": [{"speaker": "user", "text": "Hey! Can you help me with a quick question about these boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I have MAMMOTH feet, and I need to know how wide these things are? It's the $64 Michael Kors boots.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3638": [{"speaker": "user", "text": "Hi! I received this promo code just 2 days ago but when I tried using it, it says invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3639": [{"speaker": "user", "text": "Hi I am having a problem accessig my account. I forgot my user name. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "79012 514-168-9763", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3640": [{"speaker": "user", "text": "Hi. My search bar doesn't work Every time I search for something I don't get any results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3641": [{"speaker": "user", "text": "I'm trying to make a purchase, but my cart won't update when I add something to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "This guess tshirt $49", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--3642": [{"speaker": "user", "text": "Hi I returned my order yet the charge is still on credit card", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "joycew79 joycew79@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3643": [{"speaker": "user", "text": "Hi, I need to check my account balance", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3644": [{"speaker": "user", "text": "HI! I am searching your site and all I see is a spinning wheel.  It is not working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3645": [{"speaker": "user", "text": "Hello, I am a litle upset today, Everytime I search a product and decide to purchase it the site says the item is out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3646": [{"speaker": "user", "text": "I want to check on the staus of an order as I might have entered the wrong payment info not sure", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sanya Afzal the order in question is 1615314229", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "28538 736 576 7920", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3647": [{"speaker": "user", "text": "I want to check a shipping issue because the cost of shipping is too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Chloe Zhang Username: cz821350 Email Address: cz821350@email.com Order ID: 1062029510", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3648": [{"speaker": "user", "text": "Hello, I need to return an item. It was stained upon arrival.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "nb866300 nb866300@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1445 Brushwick Dr Monterey CA 39867", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3649": [{"speaker": "user", "text": "I would like to double check the status of my refund I would like to know the state of it", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "yes, my Username: jwu08949 and myEmail Address: jwu08949@email.com.  Order ID: 9443739274", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3650": [{"speaker": "user", "text": "Hi, I have a question about a product.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3651": [{"speaker": "user", "text": "hi i dont have my phone for 2fa anymmore", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "okay its davidwilliams508@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3652": [{"speaker": "user", "text": "Why is your product overpriced compared to your competition?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sanya Afzal X2IRANW7PB", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--3653": [{"speaker": "user", "text": "I think I was overcharged.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: JOU1KBDCEL Order ID: 4297601963", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3654": [{"speaker": "user", "text": "Hello. I have an issue with your prices Yesterday I looked at this jacket on your site. You were offering it for a great price. But when I looked today, it was much more expensive. I don't understand This is not okay", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu KOFATSRWC3 4214871231", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3655": [{"speaker": "user", "text": "I want to bump my delivery to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "VR5NHOPFNO 9549244528", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3656": [{"speaker": "user", "text": "I need to return something, can you help me? It looked so much better in the picture", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "It's a Guess jacket", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "you can say that again! dwilliams252 dwilliams252@email.com  6435299837", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "great. 6711 Circle Drive  Jacksonville, NY 52883", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3657": [{"speaker": "user", "text": "Yes i would like to know more about one of your items before i decide if i want to buy it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3658": [{"speaker": "user", "text": "Hi! I forogt my username so i can't get in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(348) 575-9242 54517", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3659": [{"speaker": "user", "text": "I'm looking at some jeans, but I want to make sure I can return them if they are ill fitting. what's the policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3660": [{"speaker": "user", "text": "Good afternoon. I was wondering if you could tell me if my shopping cart qualifies to receive free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3661": [{"speaker": "user", "text": "Could you tell me how long the benefits of the premium membership lasts?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3662": [{"speaker": "user", "text": "Hi i cannot log in because i do not have my username can you help me figure it out", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "rdomingo693@email.com (328) 598-5297  84237", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"]}}], "ABCD--train--3663": [{"speaker": "user", "text": "hi, I'm thinking about buying a shirt but I was wondering if you can answer a question about it first", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I was wondering if this shirt will shrink...it's a Michael_Kors shirt for $54 hello?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3664": [{"speaker": "user", "text": "I wanted to check the status of a refund and return another item", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: nb632631 nb632631@email.com Order ID: 6879077489", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Tommy Hilfiger boots $54", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, you're all set.  Your original refund, plus the extra $54, will be ready soon, most likely by tomorrow", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3665": [{"speaker": "user", "text": "I have a question about my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Yeah I need a minute to find it all Just a second My name is Norman Bouchard my account id is FQPI94JUBS and the order id is 6736513125", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3666": [{"speaker": "user", "text": "hey wanted to be on top of my premium subscription payments as I plan on taking advantage of the benefits don't want it to drop out on me Rodriguez Domingo gold member", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "GGC2XCBPZ2 5479275401 just charge the card I have on there should go through this time! had to update that expiration date", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3667": [{"speaker": "user", "text": "Hi I have a question about a product I am considering buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3668": [{"speaker": "user", "text": "I'm trying to purchase some items but my cart won't update when I add something to it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3669": [{"speaker": "user", "text": "I was charged for an order that I never made...what's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "crystalm683@email.com and 4887679732", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--3670": [{"speaker": "user", "text": "Hi. I'm really upset. My llama farm had a big fire and I'm really tight on money. I know my subscription payment is due but I'm wondering if we can work out an extension.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My account ID is: SUWARN0WMJ and my Order ID is: 2450986659", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3671": [{"speaker": "user", "text": "Hi I'm trying to buy a shirt but there seems to be a problem with your website. My cart isn't updating even though I click on the \"Add to cart\" button.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3672": [{"speaker": "user", "text": "Hello I have a question about a Guess Jacket that I'm thinking of buying", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--3673": [{"speaker": "user", "text": "hi I have a general question about returns, What is your policy if I buy something and want to return it. I'm just using a guest Membership now. I'm curious about what different membership levels might afford me regarding returns, what's best?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3674": [{"speaker": "user", "text": "I want to return an item because the product had a stain.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: crystalm960, Email Address: crystalm960@email.com, Order ID: 1965571744", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3344 Woodshore St  San Mateo, TX 69457", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3675": [{"speaker": "user", "text": "Hi there. I recently placed an order but subsequently got an email confirming the order with a different address than my own. As such, can you confirm this for me: is my parcel coming to 6712 Kennedy St  La Fayette, NY 91253", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"], "intents": ["status"]}}, {"speaker": "user", "text": "My user name is dw798730, my email address is dw798730@email.com and the order number is 1407352098", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "No i want to know if this is the address the order is currently being shipped to: 6712 Kennedy St  La Fayette, NY 91253", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3676": [{"speaker": "user", "text": "Hi. I would like to know when the annual fee is due on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Joseph Banter and my account ID is MYGBQJZQDV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It's 1165701511", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3677": [{"speaker": "user", "text": "Hi! I want to buy something on the website but my cart is not updating when I add the item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3678": [{"speaker": "user", "text": "I don't wish to subscribe to the premium shopping service but my credit card got charged.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3679": [{"speaker": "user", "text": "I want to check up on my order status online.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Address: 5630 Lincoln Ave  Monterey, MI 79339 Phone Number: (767) 968-2740", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--3680": [{"speaker": "user", "text": "Hi, can you tell me my username.  I have forgotten it!  Thanks.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Albert Sanders, 114438, ph 240-651-0007", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3681": [{"speaker": "user", "text": "Hello, I was looking at my bill today and realized I got charged twice for my subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "PWYCGYBRFE, 5523923775", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3682": [{"speaker": "user", "text": "I'm trying to pull up order status", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Zip 19057 (491) 797-2690", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3683": [{"speaker": "user", "text": "I was charged twice for my subscription and would like a credit please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: WWJTJYFOTP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7405851976", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--3684": [{"speaker": "user", "text": "Hi, I want to check the status of my account. I have a shipping question. I want to find out if I get free shipping if I am out of the country? My membership level is Gold, My name is Joyce Wu, if that matters.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3685": [{"speaker": "user", "text": "I can't log into my account because I lost my phone for two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3686": [{"speaker": "user", "text": "I never received my order. I am waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "9588 Lexington Ave Monterey, WA 24021 The item is Guess Jacket", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "name"]}}], "ABCD--train--3687": [{"speaker": "user", "text": "my name is Rodriguez Domingo", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Personal Info Name: Rodriguez Domingo  Phone Number: (826) 613-4887  Member Level: Bronze  Order Statement Address: 2208 Circle Drive  Raleigh, MI 22064  Product: jacket  Brand: Michael_Kors  Amount: $49 whats my promo I want my chik fila", "domains": ["single item query"], "labels": {"slots": ["phone", "street address", "zip code", "amount"]}}], "ABCD--train--3688": [{"speaker": "user", "text": "Hello, can you help me check my order status please?  I forgot my username so can't get in on my own", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my email is joycewu1@email.com but I don't remember my username that is why I couldn't check myself", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3689": [{"speaker": "user", "text": "Can you tell me when my promo code expires?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3690": [{"speaker": "user", "text": "Hi. What happens if I\u2019m late on subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3691": [{"speaker": "user", "text": "Hi there!  I just tried to use a promo code for a shirt I wanted to buy but... It's been declared as invalid.  Is there anything else I can do?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--3692": [{"speaker": "user", "text": "Hi I am trying to access my account but I lost my phone. I can not complete the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "sure chloezhang103@email.com Now what?", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3693": [{"speaker": "user", "text": "I need my shipping details adjusted please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: LZQZBYPOMS", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "aphoenix815 aphoenix815@email.com 6577063053", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3694": [{"speaker": "user", "text": "When I search for something, the results don't have anything to do with what I searched for.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3695": [{"speaker": "user", "text": "Hi, I want to upgrade the shipping on my order. I want to change it to overnight delivery.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: VMQW0G13HQ Order ID: 2739320567", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3696": [{"speaker": "user", "text": "I forgot my password and can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "21473    811-385-5652", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3697": [{"speaker": "user", "text": "hey I want to make sure my refund I'd worked out with another one of you guys before is coming 69 bucks from sending back a jacket", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund status"]}}, {"speaker": "user", "text": "joseph banter jbanter9", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "jbanter9@email.com 1626427750", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--3698": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as I believe the payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "4K9O5NZKXJ, 5201979131", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3699": [{"speaker": "user", "text": "I am wondering if I can change the shipping on my order because I no longer want to receive it. I realized I ordered the wrong boots.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Albert Sanders 82RQN9UOF8", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3700": [{"speaker": "user", "text": "Hi I paid way too much for shipping. Can you help with that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: normanb6@email.com Username: normanb6 Order ID: 4317202342", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3701": [{"speaker": "user", "text": "I am trying to search for a dress shirt but it keeps bringing up boots", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3702": [{"speaker": "user", "text": "Good afternoon,  I have the premium subscription shopping service and love it.  I do have a favor to ask.  May I get an extension to pay?  I can explain if you want, but I am short of money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "7M4PBD2GRW Alessandro Phoneix", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3703": [{"speaker": "user", "text": "Hi whats the status of my order? I may have entered the wrong info", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "LFHR9R4ZGY Albert Sanders", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3704": [{"speaker": "user", "text": "Hello! I want to know hte price of overnight shipping i want to buy something but i need it before my trip in two days", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3705": [{"speaker": "user", "text": "I am thinking about getting a jacket and had a few questions about it first.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3706": [{"speaker": "user", "text": "Hi I want to manage your shipping details because my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Name: Joyce Wu Address: 5707 Lexington Ave  Raleigh, MI 2552", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone Number: (393) 891-8147 Username: joycew79", "domains": ["shipping issue"], "labels": {"slots": ["phone", "username"]}}, {"speaker": "user", "text": "5717 Lexington Ave  Raleigh, MI 2552", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3707": [{"speaker": "user", "text": "What are all the membership level?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3708": [{"speaker": "user", "text": "I want ti find out what's going on when I search the result which always is 0.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Guess  Amount: $79", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--3709": [{"speaker": "user", "text": "I never brought ANYTHING and I have been charged", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "joycew69 joycew69@email.com 9796443393", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3710": [{"speaker": "user", "text": "Hi I want to buy something but I can't My CC keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3711": [{"speaker": "user", "text": "HI! I am having an issue with your site Every time I search for something it says 0 results found", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3712": [{"speaker": "user", "text": "I want to know the status of my subscription.  IF its due I'd like to pay it.  Hi, my name is Joseph Banter I'm a Gold member", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: E3ZZKPXQLG Order ID: 5587317172 Just want to pay the remaining balance to keep my subscription active", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3713": [{"speaker": "user", "text": "I am trying to check the status of my order but can't I lost my phone and can't use the two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3714": [{"speaker": "user", "text": "The website just seems to be running really slow, can you help with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3715": [{"speaker": "user", "text": "Hi there my name is Joseph Banter.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "WASDOOJH4H order: 1684284780", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3716": [{"speaker": "user", "text": "Hello, I returned an item not to long ago, but I have yet to get my money back.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My username is crystalm830. My email is crystalm830@email.com. The order ID is 9736550756", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3717": [{"speaker": "user", "text": "Hello I am wondering if there is a way to detach the hood? Is there a hidden zipper or button or? It is the Michael Korsjacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3718": [{"speaker": "user", "text": "I seem to have been charged extra for the shipping, more than was displayed at checkout", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "josephbanter546 josephbanter546@email.com 7685482978", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3719": [{"speaker": "user", "text": "Hi, my name is Joyce and I want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: 1TDKLPS0XA 8660254779", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "86732 Phone Number: (961) 070-9412", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3720": [{"speaker": "user", "text": "I got a refund for a shirt and just wanted to check on its status.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I don't have my account ID, I can give you the order ID. 5836198403", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jbanter9 jbanter9@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3721": [{"speaker": "user", "text": "I forgot to add an item to my card. I need to add a Michael Kors shirt for $69 cart* not card", "domains": ["order issue"], "labels": {"slots": ["amount"], "intents": ["manage create"]}}, {"speaker": "user", "text": "V65L6YVP9A is the account id Joseph Banter name", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3722": [{"speaker": "user", "text": "Hi! I can't access my account because I forgot my username. can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My Phone number is (605) 162-0654 My email : nbouchard355@email.com and my zip code is 85444", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3723": [{"speaker": "user", "text": "Fine, just having problems with your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3724": [{"speaker": "user", "text": "Hi! I am thinking of buying a membership but I'd like some more information on the different levels.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3725": [{"speaker": "user", "text": "The search bar doesn't work when I am searching for an item.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3726": [{"speaker": "user", "text": "Hi, I need to return something.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "davidw69 davidw69@email.com 8399888813", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3727": [{"speaker": "user", "text": "Hi, I just signed up for a premium subscription and I was billed twice Can you please help and credit my account?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "88co05rzf1 3312909960 is my order id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3728": [{"speaker": "user", "text": "hi i need to remove the second item from my orer order* my husband doesnt want it naymore", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "rdomingo1 Order ID: 6604924360 dnt have my email", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: XGBNIHSGX9", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3729": [{"speaker": "user", "text": "Hello! I am thinking of buying an item but seems like I can't put it in my cart. What to do? Thanks", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3730": [{"speaker": "user", "text": "Good Afterboon   In reviewing my order information I feel the shipping cost is too high,  Can you please take a look?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "username is davidw48 email is davidw48@email.com and order id is 4VZ9XQJI8K sorry' incorrect order id 5VZ9XQJI8K", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}, {"speaker": "user", "text": "sorry, i gave you account id Order ID: 0181074734", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3731": [{"speaker": "user", "text": "Hi! I am interested in buying some boots, but I had a question", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3732": [{"speaker": "user", "text": "hello, I am calling due an out of stock item and wish to know when it will be back.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3733": [{"speaker": "user", "text": "I need more info on a product I'm thinking of purchasing. My name is Sanya Afzal", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "Well I have the Tommy_Hilfiger boots that costed me 94 and I need info on getting paint off of them", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--3734": [{"speaker": "user", "text": "I need to change my shipping address on my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "asanders429  asanders429@email.com 0522693596", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3735": [{"speaker": "user", "text": "Hello there, i\"m having a problem with my account My phone number isn't correct, can I change it?", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Yes my name is Crystal Minh my username is cminh192", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "(375) 792-8273 I'd like to change the last digit to a 4 instead of a 3", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Email Address: cminh192@email.com Password: NQSPzPWe zip: 22103", "domains": ["manage account"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--3736": [{"speaker": "user", "text": "The shipping cost is too high for me", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal  TNSTGSXHJJ 5981451466", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sanyaa43@email.com sanyaa43", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3737": [{"speaker": "user", "text": "What is the return policy? I want to buy some stuff but i want to make sure the return policy is ok", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3738": [{"speaker": "user", "text": "Hello, my cart isn't updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3739": [{"speaker": "user", "text": "I would like to know more about a product, particular would like to know what material is this made of", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Product: jacket  Brand: Michael_Kors  Amount: $79", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3740": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My Order ID is 0514680871.  I would like to return this Guess shirt I purchased for $84. I would like a refund please.", "domains": ["product defect"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "My email address is sa793010@email.com.", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My username is sa793010.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "8976 Brushwick Dr. Baltimore, TX 74876.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3741": [{"speaker": "user", "text": "hey I can't log into account when I try to check my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yeah I don't know what that means but it's probably 562741 the pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3742": [{"speaker": "user", "text": "I like these jeans, but do you have similar that is more distressed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3743": [{"speaker": "user", "text": "Hi, I forgot my password Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal and my username is sanyaafzal529", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3744": [{"speaker": "user", "text": "Hi there, I just moved and I wanted to manage my shipping details.  Can you help me with that or tell me what I need to do? I also ordered the wrong item. By accident of course.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure.  My name is Albert Sanders.  My account ID is AQEDURTA7K.", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is albertsanders063, and my order ID is 4607297950.", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "My e-mail address is albertsanders063@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--3745": [{"speaker": "user", "text": "I wonder if your website is down today because the search results I do are unrelated to what I am searching for", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3746": [{"speaker": "user", "text": "I cannot access my account because I lost my phone for the two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yes I have my PIN number Pin Number: 556317", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3747": [{"speaker": "user", "text": "Hey, I bought a Jacket but I don't want it any more, can I get a refund on that?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: 5LARJSOKDM Order ID: 1100139088", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "of course it's:  alberts0@email.com my username is: alberts0", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "as long as it's for $79 that's good for me", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3748": [{"speaker": "user", "text": "I'm wondering about a shirt that I'm looking to buy Wondering if the tommy hilfiger polo has brown or black buttons", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3749": [{"speaker": "user", "text": "Hi, my name is Joseph Banter. I want to check my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Order ID: 2872849924", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "josephbanter571 josephbanter571@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3750": [{"speaker": "user", "text": "My husband was looking at our account and said the premium subscription shopping service had been removed and I wanted to see if that's correct and if it is see about getting it added again", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3751": [{"speaker": "user", "text": "I am very aggravated and I have a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3752": [{"speaker": "user", "text": "Hi, I want to return shoes I bought", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "dwilliams998 dwilliams998@email.com 8987945940", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9632 Circle Drive  San Mateo, CA 48085", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3753": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard, a gold member I just need to change the details on an order.  I'm afraid that I ordered the wrong item by accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes, they are: I2P2N6BZ5Z and 7876951406", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3754": [{"speaker": "user", "text": "I want to cancel a subscription", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3755": [{"speaker": "user", "text": "i would like to check the status of my subscription and if i owe any money", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: CSCTYS2OFP Order ID: 0487621451", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3756": [{"speaker": "user", "text": "Hi, I was wondering if you offer free gift wrapping services. I am thinking of buying a birthday gift and wanted to know if you provide those services", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3757": [{"speaker": "user", "text": "Hi, I am thinking about buy the Michael Kors boots and I want to know if they have a warranty.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3758": [{"speaker": "user", "text": "Hi! I had placed an order for a jacket but I received the wrong color I would like to return it please", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezdomingo311 rodriguezdomingo311@email.com Order ID: 9007980857", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7240 Woodshore St  Brighton, MI 28177", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3759": [{"speaker": "user", "text": "I really hope you can help me. I need to get an extension on my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: 6ERCFMZFV7 Order ID: 6242331710", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3760": [{"speaker": "user", "text": "I was so excited to find this awesome jacket up on your website again, but it is out of stock. Again.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3761": [{"speaker": "user", "text": "I lost my phone for 2 factor authentication and now I can't access my account. Help!!", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3762": [{"speaker": "user", "text": "I want to check my subscription status. It was removed even though I want it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3763": [{"speaker": "user", "text": "Hi! Last week I returned a CK shirt but apparently the charge still appears in my credit card.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My username is nbouchard355 nbouchard355@email.com Order ID: 8298910824", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3764": [{"speaker": "user", "text": "Hi there! I don't remember my username. I can't see my shopping history for that reason.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 82760, phone number (835)766-7148. Unfortunately, I don't have my phone number on file.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3765": [{"speaker": "user", "text": "Hey, I wanted to check on the shipping cost for my order. It is REALLY high. Can you check to make sure it's not an error?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username is jbanter2, my email is jbanter2@email.com The order ID is 7043195561", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3766": [{"speaker": "user", "text": "hiya id like to add the item from order id 9047874954 to my existing refund, if possible", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Username: rdomingo414 rdomingo414@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "$54 the michael kors boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So total refund will be 154. Anything else I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3767": [{"speaker": "user", "text": "Can you tell me your return policy?  I like to buy and return a lot of stuff.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3768": [{"speaker": "user", "text": "Hello, I am having an issue with my order", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, my username is czhang21", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--3769": [{"speaker": "user", "text": "I should have a refund on my account and I want to check on that then I need to return a shirt and get refund on that also", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Albert Sanders as470662 as470662@email.com 5158821113", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The Michael Kors shirt and it's $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3770": [{"speaker": "user", "text": "I ordered a jacket but I decided shipping is just too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username isjbanter3 Order ID: 2467281727 My email is Jbanter2@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Username: jbanter3 I'm very sorry. I hit a wrong number. My email is Jbanter3@email.com Sorry about that.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3771": [{"speaker": "user", "text": "When is my shipping date.  I have an email saying a different date that I was originally given.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID: 3781749485 Account ID: KOWDDIQKFZ", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Email Address: davidw66@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--3772": [{"speaker": "user", "text": "Hi. I'm trying to view my shopping history but I can't get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3773": [{"speaker": "user", "text": "I was wondering the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: SERAFY8B7I Order ID: 3318704377", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3774": [{"speaker": "user", "text": "Hello, I'm trying to change the delivery time for my order, can you help?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "CRYNDARFHM 4854263473", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3775": [{"speaker": "user", "text": "I'd like to add an item to my order, I forgot to include it earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "CJXIO99MNW and 5672672458", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "cool, great!  Michale Kors jeans, for $49", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3776": [{"speaker": "user", "text": "Hi, when is your annual sale?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3777": [{"speaker": "user", "text": "I want to know when the promo code expires because I are thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3778": [{"speaker": "user", "text": "I love shoes. I am only down to 25 pair and must have more. I need to buy them on sale, however. Can you tell me when the annual sale ends?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3779": [{"speaker": "user", "text": "hi before i make and order i would like to know if you have the size i need in stock", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "i am wanting the $94 calvin klein jacket in size large", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3780": [{"speaker": "user", "text": "I want to know about my orders", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3781": [{"speaker": "user", "text": "I had a subscription removed for the shopping service and wanted to know why.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3782": [{"speaker": "user", "text": "Yes i'm on the website and its running really  slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3783": [{"speaker": "user", "text": "Hi my name's David Williams, gold member.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "sure JS90CKM9Z0 9412953823", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3784": [{"speaker": "user", "text": "Hi I just had a premium subscription added to my account and I didn't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3785": [{"speaker": "user", "text": "I ordered a package but never recieved it so I'd like to check the shipping status.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is chloez78. My email address is  chloez78@email.com and my order ID is 4472533588.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3786": [{"speaker": "user", "text": "hi! I WANT TO CHECK the return policy again i want to shop so i want to knoe return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3787": [{"speaker": "user", "text": "so already made the order would like to upgrade it to overnight shipping if at all possible need asap", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "ohh forgot a 1 at the end actually... THVJEEMDV1", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3788": [{"speaker": "user", "text": "hey I like you guyses' service but these michael kors boots are 20$ less everywhere else", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "wish I could order them from you but looks like I'll have to do it elsewhere ok norman bouchard nbouchard458", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "OOWWD5UIWD 1139079387", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3789": [{"speaker": "user", "text": "Hello, my name is Joseph Banter, and I want to know what's up with my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I don't seem to have an order ID, but my email is jbanter1@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Michael Kors Jeans. My Order ID for this is 5216733211", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "Okay, Joseph, I've updated your refund to reflect both the old refund and this new refund amount for a total of $149.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3790": [{"speaker": "user", "text": "Hey, I have a shipping question.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3791": [{"speaker": "user", "text": "Hi I have a question about the services that you provide. Do you provide gift wrapping services?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3792": [{"speaker": "user", "text": "What is the return policy ?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3793": [{"speaker": "user", "text": "I need to check the price on a jacket I bought I tried to access my account but forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3794": [{"speaker": "user", "text": "Hi there, I'm thinking about purchasing a pair of boots, could you tell me what the width of the shoe is please? Is it regular or wide?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3795": [{"speaker": "user", "text": "Hi i want to check the status of my order becuase the shipping cost is really high .", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: crystalminh409 Email Address: crystalminh409@email.com Order ID: 8562554860", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3796": [{"speaker": "user", "text": "I was trying to make a purchase but for some reason my cart wouldn't update when i add the item into it so i am unable to make the purchase", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3797": [{"speaker": "user", "text": "My order ID is 1444928738 The jeans are the wrong color.", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "User name is joycewu2. Email is joycewu2@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "0144 Kennedy St, Raleigh, WA 74692 Thanks", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3798": [{"speaker": "user", "text": "I think I may have been charged for my subscription twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID: 4127565052 Account ID: HXFSOAYENL", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3799": [{"speaker": "user", "text": "I have a premium subscription shopping service I recently realized that I have been changed twice for an item I had bought and would like to get that resolved", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: QHJQX73YM3 Order ID: 4143285999", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$59 thank you", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--3800": [{"speaker": "user", "text": "I'm trying to buy something but my cart won't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3801": [{"speaker": "user", "text": "Hello, I have an item that I would like to return because it is stained The order is number :4537934364 It is the Calvin Klein shirt", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return stain"]}}, {"speaker": "user", "text": "rodriguezdomingo518@email.com is my email and my username is rodriguezdomingo518", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3802": [{"speaker": "user", "text": "Hello. I'm thinking of buying the Guess jacket but I want to know what the washing instructions are first.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--3803": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I am trying to add items to my cart on this website, but when I do the cart is not updating.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3804": [{"speaker": "user", "text": "Hi! I was wanting to check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sure. The username is albertsanders208 email address is albertsanders208@email.com and the order id is 6049622973", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "And now with your existing $100 refund, this should now come up to $164 in total, is that correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "You're welcome, and I have now entered a total refund of $164 onto your account in our system", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3805": [{"speaker": "user", "text": "I would like to return an item from my order please. I received the wrong color and it is no use", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sa005598@email.com Order ID: 8849353427", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5919 1st Ave  Jacksonville, MI 84501", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3806": [{"speaker": "user", "text": "Hello, my name is Norman Bouchard I just realized that my subscription is removed against my consent I still wanted it and not sure why", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3807": [{"speaker": "user", "text": "Hello. I am having trouble with an order I made.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "6064 Lexington Ave  Raleigh, TX 68248 It should be 6065 not 6064", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Sure. my zip is  68248, ph # is (995) 369-6397, and PIN is 958015", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "pin number"]}}], "ABCD--train--3808": [{"speaker": "user", "text": "Hi sorry I want to make my shipping faster", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "my account id: UXFN6Q7PVF order id: 0508197095", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3809": [{"speaker": "user", "text": "I would like double check my refund status for order 0095303972", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund status"]}}, {"speaker": "user", "text": "sanyaa72 sanyaa72@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3810": [{"speaker": "user", "text": "Hi! I was wondering if you could help with my subscription payment?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "The account ID is SLT6MFWMIQ My order ID is 6146691662", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Thank you! It's (522) 674-4823", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--3811": [{"speaker": "user", "text": "Hi. I have been trying to add an item to my cart, but when I do the quantity in my cart is not updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3812": [{"speaker": "user", "text": "I had purchased these shoes for my anniversary dinner.  When I received them I noticed a stain on them.  So I would like to return them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "my username is czhang46, czhang46@email.com, order Id - 2710504879", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3813": [{"speaker": "user", "text": "I would like to check the status of my account because I believe there is some missing credit worth $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3814": [{"speaker": "user", "text": "Hi, my name's David Williams I'm a gold member there, but I'm sorry to say that I've lost my username I can't even find my file where I had my security details for the account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "76298 (761) 169-4644", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--3815": [{"speaker": "user", "text": "Hello! Please help! I am trying to purchase an item and cannot understand why my cart is not updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3816": [{"speaker": "user", "text": "Hi, i need to check my order status but I can't get past the authentication because I no longer have my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yes i do cz558088@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3817": [{"speaker": "user", "text": "Hello Search bar isn't working.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3818": [{"speaker": "user", "text": "I want to return an item it has a stain Product: Boots", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jw838310 Email Address: jw838310@email.com Order ID: 4168249619", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 3935 Kennedy St  La Fayette, CA 67942", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3819": [{"speaker": "user", "text": "hello i wanted to know why the calvin klein jacket, the one that's $79, is so expensive on your site compared to other sites :/", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Order ID: 2810130604 Account ID: OM6RMCHPFK", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3820": [{"speaker": "user", "text": "Hello there I am Sanya Afzal", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3821": [{"speaker": "user", "text": "Yes, thanks. I'm going to need new clothes for a job I start in spring. Do you know when the spring collection comes out?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3822": [{"speaker": "user", "text": "Hi! i would like to return an item I had purchased because I realize I do not need it anymore I was hoping you could help me get a refund for the same", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Norman Bouchard Username: nbouchard570 nbouchard570@email.com Order ID: 7833192835", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9940 Woodshore St  San Mateo, NY 14537", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3823": [{"speaker": "user", "text": "hi I'm thinking of buying something but I have a question Does the Tommy Hilfiger jacket shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3824": [{"speaker": "user", "text": "Hi, I am returning something for refund and I wonder if it can be added to a previous refund request?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "joyce wu I don't have my acct id but my user name is joycew28 and my email is joycew28@email.com and the order I want a refund on is 2189298550", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Jacket Tommy_Hilfiger $79 paid by credit card on 11-08-2019", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3825": [{"speaker": "user", "text": "Hello I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because I want to keep my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: WH0NV9SG0A Order ID: 3882873346", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3826": [{"speaker": "user", "text": "Hi, my name is Joyce and I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3827": [{"speaker": "user", "text": "I want to check the status of my account, my husband is saying the premium was removed for some reason. I would like to get that back", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3828": [{"speaker": "user", "text": "Yeah, this is really strange. I was trying to search for a Guess shirt but I keep getting Michael Kors boots instead!", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["search result"]}}], "ABCD--train--3829": [{"speaker": "user", "text": "hey my friend's birthday is coming up and I want to buy her a few things. When is your spring collection available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3830": [{"speaker": "user", "text": "Hey, my name is David Williams My cart isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Calvin Klein jacket for $94", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--3831": [{"speaker": "user", "text": "I'm trying to look online at my order status but I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "35474  185-562-8485", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3832": [{"speaker": "user", "text": "I never received the item that I ordered. I have been waiting 5 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "crystalminh355 crystalminh355@email.com 0321046048", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3833": [{"speaker": "user", "text": "I'm having a problem with your website. It's running so slow that I can't use it.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3834": [{"speaker": "user", "text": "I got a promo code five days ago and for whatever reason it keeps coming up as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--3835": [{"speaker": "user", "text": "I made an order but I'm hoping I can switch the delivery to next week.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 384N44BNDN Order ID: 1315515941", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3836": [{"speaker": "user", "text": "I think the payment method of my order is wrong I'd like to check/", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "KRQYTAAS0X and 2903552540", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3837": [{"speaker": "user", "text": "can you tell me the price of overnight shipping i cant seem to find it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3838": [{"speaker": "user", "text": "Hi I forgot my password. Can you help reset it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3839": [{"speaker": "user", "text": "hi, i would like to change the address on my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Address: 5179 Circle Drive  Brighton, WA 67982", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Email Address: josephbanter131@email.com | Username: josephbanter131 | Phone Number: (059) 269-7706", "domains": ["account access"], "labels": {"slots": ["email", "username", "phone"]}}, {"speaker": "user", "text": "5179 Circle Drive  Brighton, WA 67982", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3840": [{"speaker": "user", "text": "Can you please tell me how I can get the premium membership.  I have silver now but want to move up,  thanks.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3841": [{"speaker": "user", "text": "I want to check on my order, but I can't access my account. I lost the phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My email address is dwilliams810@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--3842": [{"speaker": "user", "text": "I am missing credits worth $40. My husband told me that. My creidts came from a one time deal on a previous purchase my name is Joyce Wu", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3843": [{"speaker": "user", "text": "Hi, I was thinking about buying a pair of Tommy Hilfiger jeans.  Can you tell me the best way to remove a grass stain from them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3844": [{"speaker": "user", "text": "Hello So, I keep trying to purchase an order, but my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3845": [{"speaker": "user", "text": "Can i check my order status", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "2931238681 B0M1JJAH2A", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3846": [{"speaker": "user", "text": "My account was removed without anyone telling me and I'd like to get it back", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3847": [{"speaker": "user", "text": "I'm interested in these Tommy Hilfiger boots but I need to know some more info on them.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3848": [{"speaker": "user", "text": "Hi!  I'm hoping you can help me check in on my subscription.  I'm worried that it may have lapsed!", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 9BVPQTW90N 1154335182 is my order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3849": [{"speaker": "user", "text": "Hi! i wanted to see if there was ANY way around a product being out of stock. I dont want to complain because i know these are trying times, But i really need that new calvin_klein jacket!", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Sure, my name is albert, and my username is asanders301", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Calvin_Klein  Amount: $89 I will keep refreshing the page so i can get this when it becomes available thank you so much for your time", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--3850": [{"speaker": "user", "text": "Hi there, I'm thinking about buying some boots, and I was wondering if you could give me more info as far as what the lace color is.  Is it black or dark brown?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3851": [{"speaker": "user", "text": "Hi i forgot my user name.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(531) 051-3279 59590", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3852": [{"speaker": "user", "text": "Hello! I went on a long hike yesterday and I lost the phone that I use for my two factor authentication on the hike Now, I have an order that I need to check but I can't get into my account Can you help me get in?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3853": [{"speaker": "user", "text": "I had an item in my cart yesterday and today when I went back to purchase it, the price was much higher.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--3854": [{"speaker": "user", "text": "i need to change my primary payment method", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "13540, 888-8888, albertsanders688@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--3855": [{"speaker": "user", "text": "Hi, I want to return an item, the color isn't what I thought it would be. Can you help?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Crystal Minh Username: crystalm411", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: crystalm411@email.com Order ID: 6184509735 I have Gold membership, for just this reason.", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "7777 Primrose Ave  Newark, WA 71621", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3856": [{"speaker": "user", "text": "Hello, I would like to know more about a product I am interested in. I would like to know if there is a size large in stock of the Michael Kors jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3857": [{"speaker": "user", "text": "I need to change the shipping address that I entered when I placed my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Order ID: 4075866830 Email Address: nb086052@email.com  Account ID: RIFKZSVIWO  Username: nb086052", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "account id", "username"]}}, {"speaker": "user", "text": "Thank you! 0321 Woodshore St  La Fayette, NY 75160", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3858": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My name is Sanya Afzal ID is sa903953 You have my name as Afzali I want to take out the \"i", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "zip is 20657 phone is 953-983-5853 email is sa903953@email.com user name is sa903953", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}], "ABCD--train--3859": [{"speaker": "user", "text": "Hey! I just have a question about my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "0TGWMQQIG4, 8617501006", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3860": [{"speaker": "user", "text": "Hi I have a question about a purchase I am trying to make Your system keeps rejecting my credit card even though I used it here before.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3861": [{"speaker": "user", "text": "I was charged for an item I didn't purchase.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "ap553608 ap553608@email.com Order ID: 2110178554", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3862": [{"speaker": "user", "text": "yes i would like to return a product i previously ordered because it is the wrong size for my son", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My name is Albert Sanders and i dont have the account number on me right now but i do the order id number which is 0302719044", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is as380700 and email address is as380700@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3863": [{"speaker": "user", "text": "Can you help with a password reset?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Alessandro Phoenix sorry, you asked for user  alessandrop753", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3864": [{"speaker": "user", "text": "Hi . I\u2019ve ordered wrong item I think and needed to change shipping Norman Bouchard", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Out for delivery 2061772038 nbouchard656@email.com IK5BUJMMYL", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "account id"]}}], "ABCD--train--3865": [{"speaker": "user", "text": "Hi! I actually have a quick question", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID is UPYD6FJWSA Order ID is 0822783454", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3866": [{"speaker": "user", "text": "Hello. I need some help!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Alessandro Phoenix aphoenix118 is the username IDK if that helps! Hello? Is the agent there?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3867": [{"speaker": "user", "text": "I would like to check on my subscription status. I think I may have a balance due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "T7REEDHC9Q     9852401521", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3868": [{"speaker": "user", "text": "HI I want to check the status of my account due to a shipping issue do I get free shipping from out of country?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3869": [{"speaker": "user", "text": "Hi, can you tell what you charge for rush shipping overnight", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3870": [{"speaker": "user", "text": "Hello, I recently purchased an item from this store and I would like a refund. I don't quite like the fit.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix. My account ID is IV2HVJX2LM", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 2427181343. My email is aphoenix435@email.com. My username is aphoenix435", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "My address is 8253 2nd Ave Jacksonville, MI 41829", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3871": [{"speaker": "user", "text": "I was trying to access my account to check my shopping history I have however forgotten my passowrd", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo739", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3872": [{"speaker": "user", "text": "I'm thinking about buying a jacket and would like to get some information about it.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3873": [{"speaker": "user", "text": "Hi, I placed an order 9 days ago and I still haven't received my package. I was wondering if you could resend it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My account ID is SZJYVNVHAM", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order Id is 5127743526 0063 Circle Drive  San Lima, TX 94216 Thanks so much! I thought there might be an issue.", "domains": ["shipping issue"], "labels": {"slots": ["order id", "street address", "zip code"]}}, {"speaker": "user", "text": "I ordered Calvin Klein jeans, a guess shirt, and Michael kors boots.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--3874": [{"speaker": "user", "text": "I wanted to confirm the shipping date of my order. I thought it would be tomorrow afternoon, but just got an email stating otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: TZEYHVFM7H Order ID: 1551126526", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: as776935 Email Address: as776935@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3875": [{"speaker": "user", "text": "Yes i can't seem to access my account because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "okay, my number is (346) 735-7557 and my zip code is 12367", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--3876": [{"speaker": "user", "text": "I have an Order (ID: 5715577786) and I would like to move the shipping to next week so I could avoid paying and shipping fees.", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: EJ7AFWVEZX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3877": [{"speaker": "user", "text": "Is it possible to extend my premium subscription?  I can't pay it for a few days.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: NPNZFHK3A4 Order ID: 6705383006", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3878": [{"speaker": "user", "text": "Hi. I was wondering about the process to cancel a subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3879": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question about these Calvin Klein jeans for $54.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--3880": [{"speaker": "user", "text": "i need to check on an order i placed.  i ordered 1 shirt but my email confirmation says 2 shirts.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "SH8AKRSOA9  0772460853", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3881": [{"speaker": "user", "text": "Hi I'm interested in buying some ladies boots but I want to know if the laces are dark brown or black", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--3882": [{"speaker": "user", "text": "I bought the wrong size and need to return an item My name is Joyce Wu", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: joycewu6@email.com  Order ID: 1885509470  Username: joycewu6 I'm a guest level member if that matters", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "8107 Brushwick Dr  Raleigh, MI 36443", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3883": [{"speaker": "user", "text": "I have an extra fee added to my order, and I want to check to see why. Order ID: 4200082955", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang  Account ID: 6TKCMQ4YVB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3884": [{"speaker": "user", "text": "Can you please check my subscription do", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "0817093622 WSC6LUNAFO", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3885": [{"speaker": "user", "text": "Hi.  I just need to check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Oh sorry. Email Address: cminh710@email.com  Username: cminh710 Order ID: 3758855220", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Ok, will it be credited back to my debit card?  And the amount is $59, correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3886": [{"speaker": "user", "text": "Hi!   I am starting to plan my wedding and am wondering how long my premium membership will last? I need to buy quite a bit of stuff!", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3887": [{"speaker": "user", "text": "Where can I find all the membership levels? I must have missed it on the website. Or can you tell me? I want to pay for a level before I buy anything. thanks.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3888": [{"speaker": "user", "text": "What are the benefit of premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3889": [{"speaker": "user", "text": "man, I got slammed on shipping charges and I don't want it any more I just want to cancel the order and call it a day", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Al Sanders  8NEW2PRIPZ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3321561774 as381136@email.com  as381136", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--3890": [{"speaker": "user", "text": "I think I messed up on my payment method, can I check the status?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "sure, it's Sanya Afzal and my id is 5991677039", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "i gave it to you already 5991677039", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "its PX2Y9AS0PM", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3891": [{"speaker": "user", "text": "hi would you help me i have to purchase an item but my can't purchase it because my credit card keeps getting rejected can you please reply me", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3892": [{"speaker": "user", "text": "Hi, i currently have a guest member level and wondered how I can get the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3893": [{"speaker": "user", "text": "Hi, I got charged twice for my subscription? What's going on there?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID: 2846282724 Account ID: FYQBPGX2IH And what is your name?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--3894": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix.  I just need to change the shipping details on my account My address has changed.  Can you help me make that change", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes, it's 4515 Lincoln Ave  Newark, WA 731 Yes, the zip code really is only three digits", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(180) 150-8484 aphoenix669@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email"]}}, {"speaker": "user", "text": "4525 Boothe Ave  Newark, WA 73116", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3895": [{"speaker": "user", "text": "Hi, i wanted to know the benefits of the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3896": [{"speaker": "user", "text": "I needed to access my account, but I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 49638 and my phone number is 418-213-9969", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3897": [{"speaker": "user", "text": "Can you tell me the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Thanks, Rodriguez. Thecost depends on the weight of the package. 5 pounds or less costs $39.99. 10 pounds or less costs $54.99. Anything that weighs more costs $69.99. There is an extra fee of $10 for Alaska or Hawaii shipping.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--3898": [{"speaker": "user", "text": "Hi. Can I please check my  status of subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "UNRDFNRBA5 8710245624", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3899": [{"speaker": "user", "text": "when does the spring collection drops? i ask because i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3900": [{"speaker": "user", "text": "Can you check on my order? I don't think my payment went through.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "account is BBKV4LBWGK order is 0477826324", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3901": [{"speaker": "user", "text": "Hello id like to but an item, but my cart does not update for some reason.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3902": [{"speaker": "user", "text": "I was trying to look on the website but it is going really slow. Are you aware of any problems? I'm trying to figure out if it's on my end or yours.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--3903": [{"speaker": "user", "text": "hi! i want to upgrade to overnight shipping im going on a trip tomorrow night", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: VSP2NQCFKT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4782356638", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3904": [{"speaker": "user", "text": "Hello, I would like to return an items as it is the wrong olor", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "aphoenix990, aphoeniz990@email.com, 5064663965", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "5343 Lincoln Ave Brighton, WA 84629", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3905": [{"speaker": "user", "text": "I would like to know the price of stitching my name on the product.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3906": [{"speaker": "user", "text": "I have some questions about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: IM80CPLPSL Order ID: 9303672549", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3907": [{"speaker": "user", "text": "Hi, I bought this Guess jacket and I think I want to return it", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Chloe Zhang chloezhang998 chloezhang998@email.com 3753855733", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4754 1st Ave  Monterey, TX 93425", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3908": [{"speaker": "user", "text": "what has happen to cancel a subscription because i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3909": [{"speaker": "user", "text": "hello, I need to change the name on the account, its spelled incorectly  incorrectly.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--train--3910": [{"speaker": "user", "text": "Everything I want seems to be out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3911": [{"speaker": "user", "text": "Hello there! I signed up for premium subscription but I forgot when the payment is due. Can you check and if it is due, can I pay my balance? My name is Crystal Minh", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: ISPR7WIBBQ Order ID: 4392625265", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3912": [{"speaker": "user", "text": "i would like to get a refund becuase i ordered something but i don't want to have this item anymore", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Email Address: dw155255@email.com  Username: dw155255 Order ID: 8631665831", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "$59 I dont know my account id sorry", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok, the charge of $59 will be credited to your credit card soon. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3913": [{"speaker": "user", "text": "Hi, I want to check on the shipping status of my order.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "I never got my package and I've been waiting for 9 days Joseph Banter and the order ID was 3704377605", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure, my account ID is UEWVHFGHQG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Okay Username: josephbanter935 Email Address: josephbanter935@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Okay, my address is 9524 Primrose Ave  La Fayette, CA 12081 How much longer will I have to wait?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3914": [{"speaker": "user", "text": "I need to check my order status", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--3915": [{"speaker": "user", "text": "hi, i am wanting my order shipped overnight because i need it ASAP", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sanya Afzal 40BLGCBXO3 Order ID: 6480244749", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3916": [{"speaker": "user", "text": "Hello, i forgot my username of my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "40053, 067-652-1380, joycewu1@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--train--3917": [{"speaker": "user", "text": "Hi there - I was looking to buy a jacket from your website but I had some questions about it first", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Yes, a Guess jacket", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "i can assist you with the guess jacket today may i ask whom im speaking with?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "thank you rodriguez and what is the question you had about the guess jacket?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--3918": [{"speaker": "user", "text": "trying to buy something and my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3919": [{"speaker": "user", "text": "Yes! I am trying to order a pair of boots as a gift to my spouse. The only problem is I received a promo code about five days ago and I know it should still be good, but when I try to enter it, it comes back as \"invalid\".", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "yes. My name is Joseph Banter, order id is 0706609323. I am not sure what my account id is though. Is that my username?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--3920": [{"speaker": "user", "text": "I want. to check on my shipping because the cost of shipping was too high I would like to know is it. possible for to get a refund on shipping fee", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: nb281694 Account ID: URR3TSVGYK Order ID: 0766828932", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id", "order id"]}}], "ABCD--train--3921": [{"speaker": "user", "text": "Hey, I need to switch to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "HHJJKNXFBV is account 0331458736 is Order ID we good?", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3922": [{"speaker": "user", "text": "Hi i placed an order yesterday and wanteed to remove an item my wife no longer wants it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Joseph Banter the order i am trying to change is 8071755239", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3923": [{"speaker": "user", "text": "Hi there - there's a jacket that I'm interested in buying but for some reason it's listed on your website at $89 when its MSRP is only $40", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}], "ABCD--train--3924": [{"speaker": "user", "text": "Hi, i would like to know the price of gift wrapping because i would like to buy some boots", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3925": [{"speaker": "user", "text": "I want to manage my shipping details because my situation has changed I have a new address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "David Williams Account ID: Z225ZNWMKY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Phone Number: (139) 131-6434 Email Address: dwilliams224@email.com Order ID: 1378552849", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "order id"]}}, {"speaker": "user", "text": "2048 Circle Drive  Newark, MI 73774", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3926": [{"speaker": "user", "text": "I've been waiting for a package to arrive, and i was hoping you could tell me the shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "rdomingo470@email.com Username: rdomingo470 Order ID: 1432446503", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3927": [{"speaker": "user", "text": "I think there's a billing problem. I see a fee that doesn't make sense to me.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang, JH638JQCT1, 8882725499", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3928": [{"speaker": "user", "text": "Hi, I returned my last order, but the charge has not yet been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "joycew17, joycew17@email.com, 1259726146", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3929": [{"speaker": "user", "text": "Hi, can you help me log into my account? I forgot my password and want to view my shopping history", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(286) 727-1577", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "I have my PIN 99122", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--3930": [{"speaker": "user", "text": "Hi! I was considering purchasing an item but needed some more information on it please", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3931": [{"speaker": "user", "text": "Hi I would like to know about a product? Guess boots, are these water proof?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--3932": [{"speaker": "user", "text": "My name is Norman Bouchard and I was charged for an order but I never bought anything. The order ID is 9455493865", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "thank you normanb1 normanb1@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--3933": [{"speaker": "user", "text": "Yes, my name is Rodriguez Domingo", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Yes, my account ID is GQ9ONSRWDJ /i do not have an order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--3934": [{"speaker": "user", "text": "hi! my order hasn't shipping yet and I want to add an item to it. Is this possible?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "tommy hilfiger jeans. the ones that are $84", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "ID is 5PYACZP4H4 bronze member order 3038507609", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3935": [{"speaker": "user", "text": "Hi. Can you tell me about the michael kors jeans you guys have for sale. In particular how often do these need to be washed", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3936": [{"speaker": "user", "text": "I would like to return my order because I chose the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: nbouchard424 Email Address: nbouchard424@email.com Order ID: 1927382070", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 0606 Woodshore St  Jacksonville, WA 24348", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3937": [{"speaker": "user", "text": "I would like to know how long do premium membership lasts", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3938": [{"speaker": "user", "text": "I would like to know what are the membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3939": [{"speaker": "user", "text": "So the email's saying I got 2 but I ordered 1 Sanya Afzal ordered earlier today", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Ok my account is LGXXCKHHFZ email says my order was 293098500 ordered one jacket and it says i got two", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ohh yes I missed a 3 2930398500", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "was 59 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3940": [{"speaker": "user", "text": "I am trying to make a purchase but for whatever reason my credit card keeps getting declined.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3941": [{"speaker": "user", "text": "Hello* i need to check on an order status i think the cost of shipping is to much", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username- jw384209 jw384209@email.com Order ID 2721766927", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3942": [{"speaker": "user", "text": "Yes, I ordered boots and had to return them. I'm wanting to check on my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "jbanter7 jbanter7@email.com 1410997966", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3943": [{"speaker": "user", "text": "I need to sign into my account but have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3944": [{"speaker": "user", "text": "I can't access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My address is 0293 Lexington Ave  Monterey, NY 43134 I think the email that I used is joycewu5@email.com", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "email"]}}, {"speaker": "system", "text": "Ok, sorry about the delay. It looks like your username is joycewu5", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3945": [{"speaker": "user", "text": "I would like to confirm the shipping date", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "FVBP74SRQY Order ID: 3691688426", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "asanders619@email.com asanders619", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--3946": [{"speaker": "user", "text": "Hi I am calling in to complain because the one particular item below is out of stock. It's a Calvin Klein shirt", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--3947": [{"speaker": "user", "text": "Hello, I am Joseph Banter", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "I was looking at a guess jacket which is $69 I found it for $29 on another website", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "Account ID: 5KL2REN2RA Order ID: 9919033911", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3948": [{"speaker": "user", "text": "Hi! I thought that I put a shirt in my order but apparently I put a pair of jeans Can I return or exchange the item? I don't need the jeans now and probably going to wear a shirt more often since we should stay at home.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: TFBF1GMMOS Order ID: 2243470859", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "6683 2nd Ave  Newark, NY 24360", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3949": [{"speaker": "user", "text": "Good afternoon! I already purchased a CK shirt but I forgot to add the boots. Can you help me please?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: VBZKSVWEES the order ID is 1644320746", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "A CK boots. the price is $59", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3950": [{"speaker": "user", "text": "Hi i need to access my account but I forgot my user name. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "02326 czhang6@email.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3951": [{"speaker": "user", "text": "I want to buy something but the cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--3952": [{"speaker": "user", "text": "Good morning . It is such a beautiful day. I was wondering if you know when your fall drops come out I am really thinking about the new clothes I would like to buy", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "My address is 2733 Primose Avenue San Lima, MI 87118 David Williams", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3953": [{"speaker": "user", "text": "I have been on your website, but so many items I'm looking at say they're out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--3954": [{"speaker": "user", "text": "Hi I have a question about my account I just got an email and it said that a premium subscription was added but I didn't add it to my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--3955": [{"speaker": "user", "text": "Whenever I search for something, the results don't seem to have anything to do with what I actually searched for.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--3956": [{"speaker": "user", "text": "Hi these shipping costs seem real high i need to check my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I already did that rd878475 sorry i got confused", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "rd878475@email.com my username is right there", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "2550227727 I also gave you my user name", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3957": [{"speaker": "user", "text": "I want to check up on my online order status", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "and my username is safzal74", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--3958": [{"speaker": "user", "text": "Hi I bought a Guess Shirt last week", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Chloe Zhang OP8CUVKLHT", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloez22@email.com chloez22 1286484457", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--3959": [{"speaker": "user", "text": "Hi. I got an email saying my subscription was removed from my account without my doing. Can you check on that forme.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--3960": [{"speaker": "user", "text": "Hello! I could use some assistance with my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3961": [{"speaker": "user", "text": "I am curious about the refund policy. I am looking at some jeans but I'm worried they won't fit.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3962": [{"speaker": "user", "text": "Hi Donny, I'm Joyce Wu. I was hoping to upgrade to overnight delivery. I'm just so excited to get my order.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: 37KDFEV3R0 and Order ID: 5251358849", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3963": [{"speaker": "user", "text": "Hello, I would like to know what happens if I am late on a subscription payment as I am thinking about buying some things", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3964": [{"speaker": "user", "text": "yes i would to check the status of my subscription because i have a question about shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--3965": [{"speaker": "user", "text": "What material is this jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--3966": [{"speaker": "user", "text": "i never bought anything but was charged for an order", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jwu29431 Email Address: jwu29431@email.com Order ID: 5469700659", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3967": [{"speaker": "user", "text": "I want to check my shipping status because my package was never received.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: davidw99, Email Address: davidw99@email.com, Order ID: 2697143510", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5633 Lincoln Ave  Newark, CA 57806", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Calvin_Klein  Amount: $69", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3968": [{"speaker": "user", "text": "Do you have any of the Michael Kors shirt in medium in stock?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--3969": [{"speaker": "user", "text": "Hi, my name is David Williams, Gold member", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--3970": [{"speaker": "user", "text": "Hello, I am having trouble accessing my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--3971": [{"speaker": "user", "text": "Hi! I am looking at these jeans and have a question Do you have some with ripped holes. I prefer holy jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3972": [{"speaker": "user", "text": "when will your fall collection drop? I like to be the first with the latest stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3973": [{"speaker": "user", "text": "Hi,  can you please confirm which payment was used for Order ID: 4754478925 Thanks", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: GEDQL5ATKX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3974": [{"speaker": "user", "text": "I made a return a week or so ago and the charge on my billing statement still has not been reversed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "josephbanter366 josephbanter366@email.com Order ID: 8737294756", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3975": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I am trying to add a Tommy Hilfiger for $59 to my cart, but my cart is not updating.  Can you help me with this?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"], "intents": ["shopping cart"]}}], "ABCD--train--3976": [{"speaker": "user", "text": "Hi.  My name is ALessandro  Phoenix.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--3977": [{"speaker": "user", "text": "Im looking for some information about the Michael Kors jeans you have", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--3978": [{"speaker": "user", "text": "I need more information about my order.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "rodriguezd186@email.com 9397 670 433-2137", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}, {"speaker": "system", "text": "Your zip code is 9397?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I mean 93972 Sorry about that.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3979": [{"speaker": "user", "text": "Hi.  My name is ALessandro Phoenix.  My Order ID is 9941378944.  I purchased these Guess boots for $89, but my email confirmation says I purchased two pairs? I only purchased one pair.", "domains": ["order issue"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "My account ID is YULK3JYZ5T.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--3980": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I want to know if there are any small sizes of this Guess jacket for $69?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jacket"]}}], "ABCD--train--3981": [{"speaker": "user", "text": "Hi COuld I upgrade to overnight delivery? I need my order asap", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "yes Account ID: KXOCGVYJ0A Order ID: 2064693731", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3982": [{"speaker": "user", "text": "Hi I had placed an order and wanted to make sure that the total charge adds up to the prices of the items I purchased I received an email with the wrong total so wanted to make sure", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Yes. Can you please make sure that the total what you see is $54?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: GWAOSSCB1Z Order ID: 8752308986", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3983": [{"speaker": "user", "text": "Hi I'm looking at this Guess shirt and want to know more about it", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--3984": [{"speaker": "user", "text": "Hi i was thinking about purchasing some stuff, but getting a subsrcription first", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--3985": [{"speaker": "user", "text": "Yes i put an item in my cart yesterday and was going come back today and order it. When i went to checkout i noticed that the price of the item had went up. It very upsetting to me that i would do this in a couple hours i've never had this problem before with you guys", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My name is Joseph Banter, my account id is IP24HRAXHA  and my order id is 2589039703", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3986": [{"speaker": "user", "text": "I was just wondering when the promo code can be used", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3987": [{"speaker": "user", "text": "My shipping cost was to high on my last order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "cm038653 cm038653@email.com 8669587364", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3988": [{"speaker": "user", "text": "The shipping is too high. Please cancel the order!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I don't know, but it says the shipping is 35 dollar for 54 dollar jacket I can't afford the extra 35 for a single jacket. Can I get refund?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID is 3361416822", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--3989": [{"speaker": "user", "text": "Dang it! I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 94539", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--3990": [{"speaker": "user", "text": "Hello. I have a question about my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I don't like these guess boots that I bought They don't look like I expected Can you help me return them and add the purchase price to my refund?", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "2013096839 cz946018@email.com cz946018", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Okay great So am I getting a refund of $179?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "yes for $179", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--3991": [{"speaker": "user", "text": "I just checked my order and the shipping cost seems way too high If you can't fix this, I would like to just cancel my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "yes username is sa280076 sa280076@email.com order id 9915516748", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--3992": [{"speaker": "user", "text": "Hi wanted to know what time the nearest store opens today?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--3993": [{"speaker": "user", "text": "Hi! I was thinking about buying some items for my best friend's birthday. I was wondering what the price of gift wrapping is though.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--3994": [{"speaker": "user", "text": "I am trying to check my order but I lost my phone and it has the two way authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--3995": [{"speaker": "user", "text": "I bought the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Alessandro Phoenix alessandrop654 alessandrop654@email.com 2321672767", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9676 2nd Ave  San Lima, NY 81072 I will drop off at the center", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--3996": [{"speaker": "user", "text": "I just want to check on shipping status of my package as I don't receive my package yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My full name is Joyce Wu My account ID is JIWGBNNBRG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 8756290405 My email address is joycewu2@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "My username is joycewu2", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "I understand, let me just check the answer Mr. Joyce. Sorry for the delay. Ok Your order is 356478 Mr. Joyce Sorry for the delay. Anything else I can help you with.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--3997": [{"speaker": "user", "text": "So today I had a very frustrating experience", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Because I don't understand this extra fee 6XSMK66OY3 1202495013", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--3998": [{"speaker": "user", "text": "Hi my credit card is saying it\u2019s invalid when I know it\u2019s not. I\u2019m trying to place an order", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--3999": [{"speaker": "user", "text": "hi i was going to buy some items but, i would like to know how much overnight shipping would be first", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4000": [{"speaker": "user", "text": "Hi.  My name Is Alessandro Phoenix.  I am a silver member, and would like to pay my subscription fee right now. Can I do that with you? Hello?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is F22GRJ4JU5, and my Order ID is 4787964871.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4001": [{"speaker": "user", "text": "Promo code I'm using is not working Says invalid Just got it two days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4002": [{"speaker": "user", "text": "Hello I wanted to know if my cart qualifies for free shipping. I'm thinking of buying some stuff right now.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4003": [{"speaker": "user", "text": "What is the price of gift wrapping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4004": [{"speaker": "user", "text": "My name i spelled wrong on my account", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Ya know, I'm not sure about the email but my pin number is 294496", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4005": [{"speaker": "user", "text": "Hi! I am in a rush, I need to get some items to overnight ship.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is a weight-based rate that does not depend on distance if you are located in the continental United States. For continental US-based customers, the rate is $39.99 for items of 5 pounds or less, $54.99 for items of 10 pounds or les", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4006": [{"speaker": "user", "text": "Hi, I have money to spend and need to know when I can spend it. AKA, when is the Monterey NY store open?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4007": [{"speaker": "user", "text": "Hi, I'm considering buying a shirt but I'd like information about it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4008": [{"speaker": "user", "text": "Hi. I would like to know the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "cm469327 cm469327@email.com 0354535333", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4009": [{"speaker": "user", "text": "I want to check my shipping status for my order, I never got my package.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: cz603308 cz603308@email.com Account ID: EYA6TCY3CG I've been waiting for 9 days already. Sorry, here's my Order ID: 6975967698", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id", "order id"]}}, {"speaker": "user", "text": "Sure, here it is: 2076 Brushwick Dr  Monterey, WA 98898", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Tommy Hilfiger Jeans, they cost $99", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4010": [{"speaker": "user", "text": "Hi I have a question about an order I made I didn't realize that it was next day shipping. I don't want to pay the shipping fee. Can you address that?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang 32VL75YKAE 9534100016", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4011": [{"speaker": "user", "text": "Hello My name is Norman Bouchard and I want to check the state of a refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: normanb5 Email Address: normanb5@email.com Order ID: 4185431276", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4012": [{"speaker": "user", "text": "I would like to know more information about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4013": [{"speaker": "user", "text": "I'm trying to find out about my refund. I want to buy something but need to know what my refund is now.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}], "ABCD--train--4014": [{"speaker": "user", "text": "I was looking at my invoice and it looks like the shipping rate was incorrect and way to high.  Can you look into that?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "dw527850 dw527850@email.com Order ID: 1227470987", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4015": [{"speaker": "user", "text": "Hello. I forgot to add this to my cart when I was shopping early. Can I add it now?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "name is Alessandro Phoenix, Acct ID 4EBANJ4OP5. I'm a silver member Order ID is 6633994037", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The brown Calvin Klein boots for $64. They are so cute!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4016": [{"speaker": "user", "text": "Hi! I wanted to inquire about your refund policy please. I wanted to buy a jacket and am not too sure about the size", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4017": [{"speaker": "user", "text": "I am requesting a refund because I did not get the right item that I had ordered I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: A6Q1WXTVT5  Username: dw009899 Username: dw009899", "domains": ["product defect"], "labels": {"slots": ["account id", "username"]}}, {"speaker": "user", "text": "Email Address: dw009899@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Order ID: 2511117508", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "I've added that $94 to your account for the refund. Is there anything else that I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4018": [{"speaker": "user", "text": "Hello, I want to return an item. It's the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: aphoenix650 Email Address: aphoenix650@email.com Order ID: 0193847805", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9206 Kennedy St  Brighton, TX 25113", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4019": [{"speaker": "user", "text": "Hi, I'm interested in buying a product, but I would like to know if you have different sizes?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I'm interested in the $49 Tommy Hilfiger jeans", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4020": [{"speaker": "user", "text": "Hey! I forgot my username, can you help me access my account?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My name is Crystal Minh. My zip code is 51364, my phone number is 437-486-6022", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4021": [{"speaker": "user", "text": "My page won't load I have been stuck on the search for a jacket I wanted to look at but the page is stuck on load mode", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Guess jacket $59", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4022": [{"speaker": "user", "text": "Hi!  I have a bunch of stuff to buy before I go back to school, can you tell me if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Okay. Items in your cart qualify for free shipping, which is 6 business days, if the total cost exceeds $25 pre-tax. Otherwise... there is a flat shipping fee of $4.99 for the entire cart. You may request overnight shipping at a weight-based pricing system, so a higher cost.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4023": [{"speaker": "user", "text": "Hi, interested in what you have to offer.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang, XZ8GWBT0VB, 9452156815", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4024": [{"speaker": "user", "text": "Yes i would like to check the status of my refund  and to make sure its going to the right payment methond", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My username is cminh403, email is cminh403@email.com and order is is  4378210519", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4025": [{"speaker": "user", "text": "I have an issue with my order I got an email saying that I ordered two products But I only ordered one item I am upset about this", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "I can't be charged for an extra thing Yes 9KPVM30XCG Is my account My order id is 1731418413", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It says \"in transit\" on my email The thing that I want is the Michael Kors shirt that's $79 The other thing is a mistake", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4026": [{"speaker": "user", "text": "I have a complaint about the prices on this site", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "B7GZJRE8XI 5743270564", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4027": [{"speaker": "user", "text": "I wanted to add an additional item of guess jeans to my currently processing refund if I could", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund update"]}}, {"speaker": "user", "text": "the order id for the item was 3982227035 and the price was 64$", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"]}}, {"speaker": "system", "text": "You can add the item to the order The item name is guess jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--train--4028": [{"speaker": "user", "text": "I have a question about michael kors jeans- are they a dark blue or black?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4029": [{"speaker": "user", "text": "Hi, can I change my shipping address on my order? I'm staying at a different house because of the pandemic", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Albert Sanders HFS2YEAFUJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "as011202 as011202@email.com 9600459801", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "thank you so much! 2623 Circle Drive  Raleigh, TX 68260", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4030": [{"speaker": "user", "text": "My wife told me to check on our account because she thought she saw a subscription added to it but we didn't sign up for a subscription.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--4031": [{"speaker": "user", "text": "Hi, I am Rodriguez Domingo", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: CLYKS9UPA3 If it is behind or almost up I really want to keep it or extend it.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4032": [{"speaker": "user", "text": "Hi. I have a premium subscription but I need more time to get money to pay for it because of being unexployed due to Covid-19. Is it possible to get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joyce Wu 9527UZSAVI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4033": [{"speaker": "user", "text": "i would like to dispute my bill because i got charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo. 0704904263", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4034": [{"speaker": "user", "text": "Hello, could you tell me how long the premium membership lasts?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4035": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I had signed up for the premium subscription service and would like to pay the fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is EGTPMAKMQ1.  My Order ID is 3340280998.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4036": [{"speaker": "user", "text": "Hi I have a question about my account. In my order it's charging me shipping but I thought premium subscriptio members don't pay shipping fees. Can you check on this?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4037": [{"speaker": "user", "text": "Hello:  I am interested in a price for overnight shipping for the item that I bought", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "I plan to buy this nice shirt for $99 and I need to know how much for overnight shipping Chloe Zhang is my name Thanks.  I am a Silver Level member thanks so much.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "can you please give me a price for overnight shipping?  I live in Brighton, Texas 60263", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}, {"speaker": "system", "text": "The price is $39.99.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4038": [{"speaker": "user", "text": "Hi, Can you please tell me when the Spring collection is available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4039": [{"speaker": "user", "text": "Yes I finished the return of a pair of boots and the charge has not been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ok my username is normanbouchard343 email is normanbouchard343@email.com just a second on the order id 9641093537", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4040": [{"speaker": "user", "text": "I've accessed your site almost wholly through a phone I've lost want to see what all I've bought but can't get in 2 factor authentify", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4041": [{"speaker": "user", "text": "I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "263, (825) 519-1628", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "system", "text": "What is 263?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I meant 26334", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4042": [{"speaker": "user", "text": "Hi, I just made an order but there is an extra fee that I don't understand.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: YRNGBCG0DD Order ID: 5512729864", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4043": [{"speaker": "user", "text": "I want to review my shopping history but i have forgot my username to my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "99924 Phone Number: (468) 295-3232 Email Address: crystalm248@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--4044": [{"speaker": "user", "text": "search results are unrelated. what is going on? search bar not working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4045": [{"speaker": "user", "text": "I am calling in to complain because you were charged for the order below even though you never bought anything. It was a Calvin Klein Jeans", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: rdomingo598 Email Address: rdomingo598@email.com Order ID: 2941271808", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4046": [{"speaker": "user", "text": "I'm trying to add something to my cart but it won't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4047": [{"speaker": "user", "text": "Hey I'm trying to check the status of an order, it appears I've been charged an extra fee", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Order ID is 0329658401 And my account ID is 4ZPKJ6BZGM", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Well I see that the boots were $99, what's the other amount cover?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "That's crazy. Can you have a manager call me? (796) 605-3146", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--4048": [{"speaker": "user", "text": "I believe that I am missing some credits from my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4049": [{"speaker": "user", "text": "Hi....I would like to know the state of my refund because I would like to buy another pair of jeans the order id is 9934223727", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund update"]}}, {"speaker": "user", "text": "my username is alessandrophoenix795 and my email address is allesandrophoenix795@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "amount"]}}, {"speaker": "user", "text": "oups...only one l alessandrophoenix795@email.com Sorry for that mistake!", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "IF I wanted to add a pair of jeans that cost 79$, could you deduct it immediately from my refund?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4050": [{"speaker": "user", "text": "Yes i was looking at your site and i see some items i liked but i'm not understanding why they are so much more than other sites", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "okay, Account ID: 6TGDZCUTIX andOrder ID: 2242181681", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4051": [{"speaker": "user", "text": "I forgot my username. Now can't access my acc.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Alessandro Phoenix, and zip code is 47749, email: jkkljlkj@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4052": [{"speaker": "user", "text": "I'd like to know why I was charged twice for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: 9JOXPSECZP Order ID: 4420583162", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I'm sure it's not your fault and you don't have the authority, so I'll let them get an earful instead. Phone Number: (311) 296-1188", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4053": [{"speaker": "user", "text": "I just noticed a charge on my card from y'all but I haven't even bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is asanders295 albert Sanders", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--4054": [{"speaker": "user", "text": "Hi, I need some help resetting my two-factor authentication. I lost my phone recently.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My name is Norman Bouchard and my username is normanb3.", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4055": [{"speaker": "user", "text": "Hello Im David Williams", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: VFWDWCFKL4 Order ID: 6268263375 thats ok I get it mistakes happen", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4056": [{"speaker": "user", "text": "hello.  I need to check on an order I placed, but I'm having trouble signing into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4057": [{"speaker": "user", "text": "yesi want to know if the shipping cost is included in displayed cost, because i got an email notification implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "sure my account id is OEGVL7VBZG and my order id is  2562848720", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "chloez48 ans my email is chloez48@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4058": [{"speaker": "user", "text": "hi! I would like to manage the shipping for an item I had ordered. I had ordered the wrong item by mistake", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jwu82335@email.com Username: jwu82335 Order ID: 3879245002", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4059": [{"speaker": "user", "text": "Thanks I want to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4060": [{"speaker": "user", "text": "Hi! I received my item but it is the wrong size So I would like to return it please", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: rd090208 rd090208@email.com Order ID: 7299267295", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "sure 1400 Primrose Ave  Baltimore, MI 94385", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4061": [{"speaker": "user", "text": "Hi! My name is Sanya, and I have a question about a product on your site. It's about the Michael Kors boots. Hi! Is anyone there?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4062": [{"speaker": "user", "text": "Hi hi!  Can you help me get a refund on something I just ordered? I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure, my name is Joseph Banter JXSR3SABSG is my account iD", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "josephbanter513 is my username Email Address: josephbanter513@email.com Order ID is 8986630168", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I've refunded your credit card $84 for the order. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4063": [{"speaker": "user", "text": "I need to leave town on an emergency.  I'd need to change the shipping details on an order.   Can you help me?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is chloez60.    My email is chloez60@email.com.   My Account ID is WH2CYIIR13", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My order is is 2336809170. No that is the address I ordered from.   I need to change it to my neighbors since I have to leave town on an emergency.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "c/o Smith 6325 2nd AVe Jacksonville, MI 32184", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4064": [{"speaker": "user", "text": "I hope someone can help I wanted to buy this Calvin Klein t shirt, but the price at Acme is much higher than the competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "6VYT5V2JK6 2643034282 (in that order)", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4065": [{"speaker": "user", "text": "I cannot access my account because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "OKay, that will be fine Pin Number: 89502", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4066": [{"speaker": "user", "text": "Hi! I am seriously thinking about buying these Michael Kors boots but had a question before I buy", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4067": [{"speaker": "user", "text": "Hi I have a quick question I was wondering when your annual sale will begin this year? Not sure if it's been delayed because of the coronavirus", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4068": [{"speaker": "user", "text": "The website is too slow to run, I can't browse anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4069": [{"speaker": "user", "text": "Hey I just need to check on my shipping status. I didn't receive my package. It's been about 9 days. Hello?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Ok, Z8UTFWUGAN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "alberts3,alberts3@email.com, 1828282128", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay great thank you! 9704 Lincoln Ave  Monterey, MI 55386 $69 Tommy Hilfiger Jeans", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--4070": [{"speaker": "user", "text": "I want to move my deliver date so I don't have to pay for shipping, can you help me with that?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "David Williams Account ID: VDVW52VFJB Order ID: 1025006165", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4071": [{"speaker": "user", "text": "Hello I'd like to check on my order status The delivery date of my oreder seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "yes, it is 7622886514", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4072": [{"speaker": "user", "text": "How long does a premium subscription last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4073": [{"speaker": "user", "text": "I am trying to order A Guess Tee, but it is telling me that it is out of stock. Can you double check that for me?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4074": [{"speaker": "user", "text": "I wanted to check my order, I know that I only ordered one but it is saying i ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "GCE2GRGAFV 0483572647", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4075": [{"speaker": "user", "text": "Hey I want to change my address in my account. It appears it's just slightly off.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "It's 0800 2nd Ave  Jacksonville, MI 70258 But it should be 1800", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "My user name is aphoenix256 and my email address is aphoenix256@email.com", "domains": ["manage account"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4076": [{"speaker": "user", "text": "I need to now the price of stitching my name on the Michael Kors Boot I have purchased.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4077": [{"speaker": "user", "text": "Hi I am looking at your site and wondering when the spring collection will be available? Not sure if I should order now or wait", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4078": [{"speaker": "user", "text": "Hi I feel so silly I forgot my password Can you help me get into my account please? hello????", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "That's fine my pin is 163051", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4079": [{"speaker": "user", "text": "Hello, I need to get an extension on my subscription as I do not have the funds to pay it right now.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "SQ8X7RKOO7, 1478998421", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "That would be great (100) 040-9852", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4080": [{"speaker": "user", "text": "Hello! I am looking to get a refund on my purchase.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jbanter7 jbanter7@email.com 4733550573", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I have put the $54 back on your credit card on file. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4081": [{"speaker": "user", "text": "Hi i want to check on shipping status because your package was never received. I would like to resend your order. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: normanb2 Email Address: normanb2@email.com Order ID: 4253750188", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4704 Lincoln Ave  Baltimore, MI 21929", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4082": [{"speaker": "user", "text": "Hi I want to check on an order status on the website, but I can't remember my username So I cant log in to access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "okay my address is: 0576 Brushwick Dr Raleigh, TX 88835 and my e-mail is davidwilliams940@email.com", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "email"]}}], "ABCD--train--4083": [{"speaker": "user", "text": "Hello.. I've been trying to use a Promo code but it says that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4084": [{"speaker": "user", "text": "Hi. I need more info on these $79 Michael Kors jeans. Particularly do you have any in a smaller size?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--4085": [{"speaker": "user", "text": "The promo code I have is being called invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4086": [{"speaker": "user", "text": "Yes i was trying to get some more information on one of your items, i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4087": [{"speaker": "user", "text": "I want to check the status of my account because I have a shipping question.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4088": [{"speaker": "user", "text": "Hello. I have an issue with my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--4089": [{"speaker": "user", "text": "I would like to pay the fee for my premium subscription if the due date is today", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: 2WHBBSIQBJ Order ID: 0371506793", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4090": [{"speaker": "user", "text": "Hello, I am looking to get premium membership how do I do this?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4091": [{"speaker": "user", "text": "Hi! I have a question about an order I recently placed.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "The order ID is 0917175470. For some reason my confirmation email is saying I ordered 2 of the Michael Korda jackets but I only ordered one. It\u2019s the $99 one.", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"]}}, {"speaker": "user", "text": "Account ID is PV2B5JOZ4E . Order ID is 0917175470", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4092": [{"speaker": "user", "text": "hello I want the premium subscription, but it looks like it wasn't added to my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4093": [{"speaker": "user", "text": "Hi I'd like to get a refund because I got these boots but I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure my username is cminh051 Email address is cminh051@email.com Order ID is 2372919341", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6183 Woodshore St  San Mateo, NY 17319", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4094": [{"speaker": "user", "text": "I want to look at my shopping history but I can't get into my account I'm not sure what my username is", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(152) 378-5793    65865 I don't know my email", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4095": [{"speaker": "user", "text": "I would like to check on the status of my order because I got a email sayin I ordered two items when I ordered only one item", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: I4AHT9DMVR Order ID: 5477508200", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4096": [{"speaker": "user", "text": "I wanted to check and see if my premium subscription is due and if so get it paid today", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: XM4Q1PF6NO Order ID: 8704360965", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4097": [{"speaker": "user", "text": "Hello, I was wondering about my order status I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure, it is  7422 Primrose Ave, Monterey, TX 65381", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4098": [{"speaker": "user", "text": "Im trying to check on an order but I have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "20551 (427) 262-2832", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4099": [{"speaker": "user", "text": "I would like to more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Product: jacket  Brand: Calvin_Klein  Amount: $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4100": [{"speaker": "user", "text": "I was charged for a jacket I didn't order.  The order ID is 6816176176", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sanya Afzal, my username is sanyaafzal095", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Thank you.  I was charged $79.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4101": [{"speaker": "user", "text": "I am trying to figure out how to manage the shipping details of my order.  I have to be in NYC on the day it is going to be delivered.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Crystal Minh  MBQT63EIKJ Order ID: 5892416913", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "crystalm166 crystalm166@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "5691 Kennedy St Monterey, MI 70401", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4102": [{"speaker": "user", "text": "I need to check on an order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Okay, cz544150 is my username. The email is cz544150@email.com and the order id is 8222982514 I'm really not sure why the shipping cost was so high. I really thought my membership level would cut those costs down.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4103": [{"speaker": "user", "text": "Hi! How long does premium membership last ?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4104": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My order ID is 449797755.  I only ordered one pair of Michael Kors jeans for $79, but my email confirmation says I ordered two.   Can you fix this?", "domains": ["order issue"], "labels": {"slots": ["amount"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "Yes.  My account ID is CI0RGZ7EMJ.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4105": [{"speaker": "user", "text": "Hello! I keep trying to make a purchase, yet my credit card keeps getting rejected. I know for a fact that my credit card has no issues, what is the problem here? Please help!", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "1234 4567 8818 3593   Guess Shirt $69", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4106": [{"speaker": "user", "text": "Hello. I signed up for a premium subscription shopping service, which I really want to use. However, because of the COVID-19 my hours at work were cut, and I am having some financial problems. Could I get an extension so I have more time to get the m Could I have an extension so I could have more time to get the money?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: Z9XA9RK0CV; Order ID: 8162769784", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4107": [{"speaker": "user", "text": "Hello I would like to know more information about a product.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4108": [{"speaker": "user", "text": "Hi yes I need to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "I believe my annual subscription is ending and I want to keep it active E7SJHYVMW9 Crystal Minh", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4109": [{"speaker": "user", "text": "I would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: MYUEMYBHJJ Order ID: 2525593524", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4110": [{"speaker": "user", "text": "Hi good morning. I just have a quick question.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu Account ID is RVD6JOPOB1 and order ID is 0064593699", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4111": [{"speaker": "user", "text": "I changed my password and didn't write it down I can't figure out what it was, lol", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joseph Banter  josephbanter329", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4112": [{"speaker": "user", "text": "well i just bought this jacket, but it has a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "normanb2 normanb2@email.com 0282708445", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2495 Primrose Ave  Raleigh, NY 20095", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4113": [{"speaker": "user", "text": "I would like to check my order status online, but I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "38106    160-540-2381", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4114": [{"speaker": "user", "text": "would like to remove the second item from my order because my partner does not like it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "XBSQ63LRYS. order id is 8828967845", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "ok i will do that when the item arrives. the item is priced at $79", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4115": [{"speaker": "user", "text": "Hi! I was calling to inquire about the benefits of the premium membership. I was meaning to make some purchases and wanted to check.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4116": [{"speaker": "user", "text": "can i check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Norman Bouchard im looking at order 3044275777", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "nbouchard608 nbouchard608@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4117": [{"speaker": "user", "text": "I just received my order in the mail, but it just doesn't fit.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sure. My username is asanders065. My order # is 6535570716.", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--4118": [{"speaker": "user", "text": "Hi I have a question about shipping Does my account include free shipping from out of the country?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4119": [{"speaker": "user", "text": "im trying to search items but every search comes back with 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4120": [{"speaker": "user", "text": "I need to change my shipping details. The clothes are ugly and I need to return them. They are already delivered. My name is David Williams", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "dwilliams565 dwilliams565@email.com 2284702924", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Of course! It is 8984 1st Avenue, Jacksonville, WA 2172", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4121": [{"speaker": "user", "text": "I would like to know the price of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4122": [{"speaker": "user", "text": "hello i  would like to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4123": [{"speaker": "user", "text": "Hi I think there\u2019s a problem because I ordered one item but my email confirmation says I got 2.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: RDHLA5GCWU Order ID: 8591245766", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4124": [{"speaker": "user", "text": "Hi I have these great promo code this great promo code, I mean but when i enter it, I get a message saying that the code is invalid Please help!!! I have to buy this trendy new jacket", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4125": [{"speaker": "user", "text": "Hi. I was just trying to log in but I forgot my password, can you help me I do know my username is as647053", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}], "ABCD--train--4126": [{"speaker": "user", "text": "curious how much it costs to gift wrap stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Gift wrapping is $4.99 per item, but it may not be available for oversized items. We can also include a message for each item up to 300 characters.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4127": [{"speaker": "user", "text": "I'd like to check on the status of my order, but I'm having difficulties.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 36001 And my phone # is (548) 370-2586", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4128": [{"speaker": "user", "text": "Hey my credit card keeps getting rejected, what's the deal? Hello? Anybody there? I need some help with this issue ASAP", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4129": [{"speaker": "user", "text": "I signed up for the premium subscription shopping service and was charged twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: Y5Z7AQQPDT Order ID: 8530151377", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I was charged $79 twice", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The amount f $79 was refunded to your account. I apologize for the error. Can I help you with anything else?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--4130": [{"speaker": "user", "text": "i want to check on my order the cost of shipping was WAY too hig", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "TLBZWRUTGM Order ID: 6503669776", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4131": [{"speaker": "user", "text": "Hi there, I just wanted to keep my subscription active Can I pay my subscription fee through this?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is 7VJ0IFA9HN My order ID is 6454805354", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4132": [{"speaker": "user", "text": "Well I signed up for this shopping service and I really love it and want to keep it, so I'm just wondering about the status of it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "D8BWJIL9ET 3792772853", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4133": [{"speaker": "user", "text": "Hi, I am wondering about the state of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "all I have is the email of safzal41@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--4134": [{"speaker": "user", "text": "I am interested in buying some things but I had a question about membership. How long does premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4135": [{"speaker": "user", "text": "hey my question today has more to do with why your company has something a certain way more than anything specific for me namely why you've got a michael kors shirt that's 45$ elsewhere and 99$ on your site", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "ohh so not like an employee decided to charge that much I'm joseph banter jbanter6", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--4136": [{"speaker": "user", "text": "Hello my name isDavid Williams I'm having trouble with the site right now its SO slow. I'm trying to buy a jacket", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4137": [{"speaker": "user", "text": "I bought the wrong size. I want to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "0697 Woodshore St  Baltimore, TX 20478", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4138": [{"speaker": "user", "text": "Hello, I was checking on the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My username is jb204325", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "jb204325@email.com Order id is 0496942302", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--4139": [{"speaker": "user", "text": "Hello, How has it been going?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4140": [{"speaker": "user", "text": "I have missing credit on my account. from previous purchase", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4141": [{"speaker": "user", "text": "I hate to bother you.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I sure do: 649725", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4142": [{"speaker": "user", "text": "Hello. I'm looking at the Michael Kors boots for $54 and wanted some more info on them.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--4143": [{"speaker": "user", "text": "Hello! I have noticed the Calvin Klein boots are out of stock. Anyway I can order them through you?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4144": [{"speaker": "user", "text": "Hi, can you tell me about the premium membership you offer?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4145": [{"speaker": "user", "text": "Hello. I just want to make sure I got this right. is it right that the shipping fee is $15?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: IIOZDL9HYU Order ID: 1509331098", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: aphoenix407 Email Address: aphoenix407@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4146": [{"speaker": "user", "text": "I have a question about shipping I have a wedding coming up this summer and I want to buy a lot of things Can you tell me how much overnight shipping costs? I want to get the items quickly and try everything on", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4147": [{"speaker": "user", "text": "I want to know the refund status.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--4148": [{"speaker": "user", "text": "Why was your item cheaper yesterday compared to today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Norman Bouchard 3VNGYISTCG", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4149": [{"speaker": "user", "text": "my cart is not updating when I add stuff to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4150": [{"speaker": "user", "text": "I want to make complaint", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: asanders413 Email Address: asanders413@email.com Username: asanders413 Email Address: asanders413@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID: 5992967724 Hello", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4151": [{"speaker": "user", "text": "Yea, I lost my phone recently So now I can't log in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4152": [{"speaker": "user", "text": "I'm looking at guess jeans for $94 do you know if they will shrink after washing?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--train--4153": [{"speaker": "user", "text": "yes u would like to add an item to my order i just placed. I forgot to add it", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "its RUQIIZARIF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Account ID: RUQIIZARIF Order ID: 3084420737", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4154": [{"speaker": "user", "text": "hey I want to make sure the right things were shipped to me because this email makes it seem like something go mixed up", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "the order is number 2542434934 ok", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Joseph Banter H9WW3MLKEI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jb889441 jb889441@email.com 2542434934", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4155": [{"speaker": "user", "text": "I got this preminum subcription shopping service, but I think they overcharged me.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, and id is HNLHYBZJJJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order id is 7664470835", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4156": [{"speaker": "user", "text": "HI, i was wondering about the status of my subscription Im trying to find out when the fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams X4MZIPZ3WJ I dont have an order id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4157": [{"speaker": "user", "text": "Hi, I just made an order but I think the delivery time is wrong, can we chang it?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "MD0WBWRBLT Is my account 8006405328 Is my order", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4158": [{"speaker": "user", "text": "I want to know the state of my refund Because I want to add an item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 0114446179", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: nb818922@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--4159": [{"speaker": "user", "text": "Hi I want to check on my item because I never received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams Email Address: davidw88@email.com Username: davidw88 Order ID: 2509211549", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "5108 Brushwick Dr  Monterey, TX 66072", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4160": [{"speaker": "user", "text": "the payment method on my order seems to be incorrect.  I just wanted to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: 3XN937JAEJ Order #: 7627122386", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "29661 (319) 615-8553 pin# 3472", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4161": [{"speaker": "user", "text": "hi I have an issue with my order I am really annoyed and i need help", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "so I returned these jeans they were really expensive $69!!!!!!!!!!! But I am still being charged for them that's not fair The jeans came with a hole in them I had to return them why am I still being charged?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "cminh284 cminh284@email.com 3266055359", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4162": [{"speaker": "user", "text": "Hi, I need some help with a return item as I bought the wrong color. I thought the yellow would go with my shoes but it was a horrible match.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "I agree, my name is Rodriguez Domingo The order ID is 5628345898", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username - rd997746", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Username: rd997746 Silver member That was all I needed just the return. You have been great help, thanks.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Amount: $49 Thanks, that was it.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4163": [{"speaker": "user", "text": "I just placed an order but I accidentally chose the wrong size for the second item and would like to remove it from the order I did not mean to buy the second item and was hoping you could help me modify the account", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Order ID: 8028265568 I have the phone number does that work?", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: P3JPIGFZ4T", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Its a pair of Calvin Klein Jeans for $69", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4164": [{"speaker": "user", "text": "The can i check the status of my order it seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh 5RTCXF469V", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username is CMINH2 email is ccminh@email.com and 6861906863 is the order id", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4165": [{"speaker": "user", "text": "Hi! I want to add a shirt to my existing order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "HY5FAQZBWK 6131191646", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Tommy_Hilfiger shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4166": [{"speaker": "user", "text": "Can you tell me what happens if I were to cancel my subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4167": [{"speaker": "user", "text": "I would like to know how to remove a wine stain from my tommy jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4168": [{"speaker": "user", "text": "I cannot access my account because i lost my phone for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: rd437789@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4169": [{"speaker": "user", "text": "All I'm seeing is a spinning wheel when I try to use the search bar!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4170": [{"speaker": "user", "text": "Hi there. I currently have the premium subscription, but I was hoping to have an extension on payment because I need a little bit more time to get the money together.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Yes. My name is Albert Sanders and my account ID is H0VFAP4FU1", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4171": [{"speaker": "user", "text": "Hi there, I am looking at a shirt to buy. Just wondering if you have a medium in stock?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4172": [{"speaker": "user", "text": "Hi, my name's Albert Sanders I need to dispute a bill, because it looks like I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "AK7PJGMGQO 6771568000", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4173": [{"speaker": "user", "text": "Hi I wanted to try and get an extension on my bill because I needed some more time to get the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Order ID: 1383986858 Account ID: EIR3BMT5UC", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "(451) 359-5589", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4174": [{"speaker": "user", "text": "i accidentally added something with the wrong size. Can you help me remove the seocnd item from the order?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "39535  (248) 977-6517", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "GMSRYF5OKC 2568704386", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4175": [{"speaker": "user", "text": "I was charged way to much for shipping.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: nb219921 nb219921@email.com Order ID: 2145610725", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4176": [{"speaker": "user", "text": "I'm having a really hard time finding anything i want in stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--4177": [{"speaker": "user", "text": "hi how do i sign up for a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4178": [{"speaker": "user", "text": "I\u2019m trying use a code and it\u2019s invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4179": [{"speaker": "user", "text": "Yes what would happen if I was late with my subscription payment? would I still be able to buy stuff?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4180": [{"speaker": "user", "text": "How do I get premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4181": [{"speaker": "user", "text": "Hello! I'd like to review my order history but I seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(197) 334-1704 zip code is 85039", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4182": [{"speaker": "user", "text": "Are you one of those awful store that won't let me cancel an order right after it goes through but before it ships?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sanyaa54 sanyaa54@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "order ID is 4233615665", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--4183": [{"speaker": "user", "text": "Yes i would like to know the benefits of getting/having you guys premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4184": [{"speaker": "user", "text": "I need to return my Tommy Hilfiger Jeans they are not the color I thought", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My name is Norman Bouchard email address is nb880962@email.com order id should be 8695797881", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "yes nb880962 that's a lot of info just to make this return", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "mail is good ha ha okay 1786 2nd Ave  Raleigh, TX 69387 do you need it now?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4185": [{"speaker": "user", "text": "Hello, my name is Chloe. I am having trouble accessing my online account because I lost my phone with two-factor authentication on it.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes I do. It is 578544", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4186": [{"speaker": "user", "text": "Yes, I've noticed every time I try to shop on your site there are always a lot of out of stock items.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--4187": [{"speaker": "user", "text": "Hi, can you tell me how much it costs to do gift wrapping? I waited until the last minute to order birthday presents, so I was hoping it could come pre-wrapped. I'm such a bad husband...", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4188": [{"speaker": "user", "text": "Hi, I just signed up for a gold memnbership and I was hoping you could tell me the benefits", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4189": [{"speaker": "user", "text": "Hello I need more info on my order status I got an email and I dont get it", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "8437717205 ZIIIZRH5JE", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "jbanter6@email.com  jbanter6", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "please confirm for me was it sent to 4746 Woodshore St  Baltimore, CA 60580", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Wait, So it was not sent to 4746 Woodshore St Baltimore, CA 60580 ???", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4190": [{"speaker": "user", "text": "I'm trying to check on my order, but I can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "sorry, it's jw036059", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4191": [{"speaker": "user", "text": "Hello I just received an item but I would like to return it for a refund, can you help me with that?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "normanb0, normanb0@email.com, 8737473365 Thank you so much, I wasn't sure if I could be refunded before it ships out", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6613 Lincoln Ave, San Lima CA 21286 Thank you so much for your help today", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4192": [{"speaker": "user", "text": "hello my name is Domingo Rodriguez and I want to know when the annual sale ends I need to buy some things before it ends", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4193": [{"speaker": "user", "text": "I was really hoping to buy this shirt by tommy hilfiger but it is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4194": [{"speaker": "user", "text": "Hi, my name's Crystal Minh, Bronze member", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Yes, in that order they are: NOBF9FR6SG 2511543417", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4195": [{"speaker": "user", "text": "I cannot access my account because i have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "33113 Phone Number: (272) 434-5049", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4196": [{"speaker": "user", "text": "Hi there, I'd like to return some boots because there was a stain on them when I received them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure.  My name is Joyce Wu, my username is jwu62049, my e-mail address is jwu62049@email.com, and my order ID is 4907771379", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It's 6190 Lincoln Ave Monterey, NY 38105", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4197": [{"speaker": "user", "text": "I need help with the delivery time on my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: 2PGTILMJVD", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3254885314", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4198": [{"speaker": "user", "text": "Hello, I am getting quite annoyed that when I go to purchase an item it is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--4199": [{"speaker": "user", "text": "Hello, I am having trouble putting in a promo code and it is telling me it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4200": [{"speaker": "user", "text": "Hello, I would like to remove an item from my order as it is the wrong size. I was only thinking of purchasing and did not mean to purchase it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "FMYTMYPMUE,  6948609915", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Ok thanks, $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4201": [{"speaker": "user", "text": "Hello. Can you help me with an issue with your website?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4202": [{"speaker": "user", "text": "Hello. I want to access my account but I forgot my password. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Zip code 82511 phone (905) 002-5128", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4203": [{"speaker": "user", "text": "How warm is this coat?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It's a Calvin Klein jacket It's $54", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4204": [{"speaker": "user", "text": "I'm trying to use a promo code and it says it is invalid.  This is very frustrating!", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4205": [{"speaker": "user", "text": "Hi  i read in an email i received that i want to check the status of your account because your subscription was added to your account even though i do not want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--4206": [{"speaker": "user", "text": "Im Albert Sanders and I want to check the status of an order Order ID: 6170011163 this order right here The payment method is wrong", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: ORKN10NZ1V", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4207": [{"speaker": "user", "text": "Hi. I want to check the status of my account because i have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4208": [{"speaker": "user", "text": "the item i want to buy was much cheaper yesterday when i checked. why is there a price discrepancy and can you do something about it?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--4209": [{"speaker": "user", "text": "Hi. I'm trying to access my account but I lost my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Of course. My zip is 85689. Dw736949@email.com (612) 670-5705", "domains": ["account access"], "labels": {"slots": ["zip code", "email", "phone"]}}], "ABCD--train--4210": [{"speaker": "user", "text": "HI I have a question about my account", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "jb606221 jb606221@email.com 7472189999", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4211": [{"speaker": "user", "text": "I need to add an item to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I forgot to add it to my cart earlier thanks, they are the $49 Guess Boots", "domains": ["order issue"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "user", "text": "Account ID: FXXRCEBMDV Order ID: 5641647447", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4212": [{"speaker": "user", "text": "Hello. Can you help me please?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4213": [{"speaker": "user", "text": "Could you tell me more about this particular product?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Does the Guess Jacket have a hidden zipper? And does it have a detachable hood?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4214": [{"speaker": "user", "text": "Hi, I wanted to purchase the Michael kors jeans, but it seems the is much higher than other stores", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Albert Sanders and 30XZQGZMVV", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4215": [{"speaker": "user", "text": "I was on your website, but whenever I try to search, all I get is a spinning circle. Nothing ever comes up.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4216": [{"speaker": "user", "text": "What do you have to do to cancel a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4217": [{"speaker": "user", "text": "Hi, it wont updaye after i add an item to my cart Update Hello", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4218": [{"speaker": "user", "text": "Hi, so I would like to change my shipping speed if that's alright? I accidentally clicked the faster one when i wanted the one for next week so I wouldn't have to pay so much.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure thing my order ID is 1055716007 And my Account ID is TRL7BLS54D", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4219": [{"speaker": "user", "text": "hi I changed my mind and would like a refund please Joseph Banter 9822904325", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "jbanter1@email.com  jbanter1", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "6062 Lexington Ave  San Mateo, NY 30889", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4220": [{"speaker": "user", "text": "Hi!  I am looking at the Tommy Hilfiger shirt that costs $59.   Do you have it in a medium?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--4221": [{"speaker": "user", "text": "Hi! I was trying to order something online and use my promo code I got but it keeps coming up as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4222": [{"speaker": "user", "text": "yes, Will you check my subscription please?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "3TGNY8RL0Z 5651977251", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4223": [{"speaker": "user", "text": "I want to get a refund on an Item I just bought because I changed my mind.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "davidw73 davidw73@email.com 3363686328", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1300 Brushwick Dr  San Lima, CA 24568", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4224": [{"speaker": "user", "text": "Hi, I need to scheck the status of my order please.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "I need it to be delivered in the morning while someone is at home. Account ID:  CJTAVCBKAY Order ID: 2634357625", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4225": [{"speaker": "user", "text": "Hi, I need to check on a package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sure. hold on a sec while I find the info... OK, the account name is GHDL1YIRHO - I know it's weird, my wife picked it And the order ID is 5917626739", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yeah my user name is rd147319 and the email is rd147319@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4226": [{"speaker": "user", "text": "hi, the item i bought is overpaid compared to the competition. I would like to figure out why is there a price discrepancy?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: 7ONTAJ5TP2 | Order ID: 5329662736", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4227": [{"speaker": "user", "text": "Hello, I would like to confirm my shipping address It seems to be different from what was in my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo My account id is NKNEV9AK0F The order id is 2801903670 Hello?", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes It has the wrong street address My actual address is 6133 Lincoln Ave, Jacksonville, TX 42087", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4228": [{"speaker": "user", "text": "i would like to know more about a product that i am thinking about buying. how long is the arm length of the calvin klein shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4229": [{"speaker": "user", "text": "Hi there, It looks like I am being charged for something, but I haven't placed an order yet My name is Crystal Minh and I am a guest memeber", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 5695053978 Email Address: cm970434@email.com  Username: cm970434", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--4230": [{"speaker": "user", "text": "Hello I would like to confirm my shipping address because I got an email implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Email Address: crystalminh967@email.com Username: crystalminh967 Order ID: 6480494819", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8495 Brushwick Dr  San Lima, WA 20567", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4231": [{"speaker": "user", "text": "Why is the item cheaper yesterday compared to today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "EMS4OTROAE 3636195296", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4232": [{"speaker": "user", "text": "The website seems to be running really slow  today", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4233": [{"speaker": "user", "text": "Hello I recently ordered Jeans from Guess for 59 dollars because I got an email saying a different item will be delivered. My order number is 0425200784", "domains": ["shipping issue"], "labels": {"slots": ["amount", "order id"], "intents": ["status"]}}, {"speaker": "user", "text": "Joseph Banter  OBDOWMMO8O", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Account ID: OBDOWMMO8O Order ID: 0425200784", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I'm not sure. My email is josephb8@email.com it maches with my account ID", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--4234": [{"speaker": "user", "text": "I was hoping to buy a few spring pieces and wanted to know when the spring collection will be available.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4235": [{"speaker": "user", "text": "Hello, I would like to return an item. I got the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username is josephb9 email is josephb9@email.com order ID is 8719201831", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1424 Woodshore St  La Fayette, MI 20570", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4236": [{"speaker": "user", "text": "hi diddly ho there I'm just wondering when my promo code-diddly-ode expires I want to buy 'stuff' u there home slice?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4237": [{"speaker": "user", "text": "I want to remove the second item I bought accidently.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Chloe Zhang,ACDBUYRNPQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "74 dollars.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4238": [{"speaker": "user", "text": "I was wondering the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: 4D4EHKPGCT Order ID: 2923643663", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4239": [{"speaker": "user", "text": "Hi I was charged for items but I never placed an order", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Email Address: cminh314@email.com  Username: cminh314 Order ID: 2165888273", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4240": [{"speaker": "user", "text": "Hello. I made an order but i accidentally picked the wrong size. I need to remove it from my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "yes, my account id is 9MWTWP6CG6 and the order id is 7721314924", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "59 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4241": [{"speaker": "user", "text": "Hello I have an issue that I need assistance with.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "a8rbp1tu7h that was my account number Whoops I do not have an order number oh no what do I do?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Thank you, it was $69 I understand goof ups happen from time to time.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've successfully updated the order to reflect the $69 order and you should see the change on your order details and billing shortly.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--4242": [{"speaker": "user", "text": "Hi, I need to get a refund for something.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "L4FH1MHUVM is my account ID.", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jbanter5  jbanter5@email.com And the order ID is 8656599840.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "The order has been cancelled and $84 will be credited on you card on file. Your card.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4243": [{"speaker": "user", "text": "There is some random fee on my order???", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "MDRJAEJRIL 2666056044", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4244": [{"speaker": "user", "text": "Hi Sorry I am really frustrated", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "RULADBZ9CW 7435525449", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4245": [{"speaker": "user", "text": "hi there I think i signed up for premium. Im not sure it went through can you give me an update on its status?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang 34ECKQZLIA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4246": [{"speaker": "user", "text": "You guys messed up my address. It's off by a number.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "My account should be 9027 1st ave but it is listed as 9026 1st ave. Chloe Zhang", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "E mail address is Czhang71@email.com Username is Czhang71 Password is scCniP0X Is that enough?", "domains": ["manage account"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "9026 1st Ave, San Lima, MI 67100", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4247": [{"speaker": "user", "text": "I have a premium subscription and would like that extended because I need some more time to get money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: YP14GA281O Order ID: 4485399042", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(216) 072-7431", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4248": [{"speaker": "user", "text": "I'd like to know if I still have my subscription service. I want to keep my discounts.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "SB6ACDMIKE and 6808413332", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4249": [{"speaker": "user", "text": "I'm trying to check on my order and I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "71757  rd494029@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--4250": [{"speaker": "user", "text": "Hello. I was hoping you could provide me information about cancelling my subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4251": [{"speaker": "user", "text": "I\u2019d like see when my subscription is due Rodriguez Domingo", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "WGGI4IRJI7 7303883044", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4252": [{"speaker": "user", "text": "Hi, I need to check my account for my information on my order but I can't log in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "32218  (512) 821-1642 SAfzal@yahoo.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4253": [{"speaker": "user", "text": "I'm trying to buy some jeans but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4254": [{"speaker": "user", "text": "Hi I'd love to check up on my order status online", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Okay rd879477@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4255": [{"speaker": "user", "text": "I am in trouble with my payment. I can learn your late fee What is your late fee?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: XJHUNWXCXJ my first name is Joyce My last name Wu", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4256": [{"speaker": "user", "text": "I want to check the status of my order. It says delivered, but that's not the case.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My Username is DWilliams, my email is DWilliams@email.com and my account ID is IYSNJW10LG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 7060393389, I have been waiting for a week", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It is 9925 Lexington Ave Monterey, WA 7444 How long will the shipping take?", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4257": [{"speaker": "user", "text": "I want to know what the status of my subscription is, because I want to keep it.  My name is Albert Sanders.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: S2ITQAGUAV Order ID: 4302955202", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4258": [{"speaker": "user", "text": "hey so got my boots in the mail but they're not the color I ordered", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "the order that just came in wrong color is 8352405980 davidw04 davidw04@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "just want them to be the yellow ones instead as I think I specified 0632 Lincoln Ave Baltimore, TX 54303", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4259": [{"speaker": "user", "text": "Hi. Could you tell me how long a premium membership lasts for?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4260": [{"speaker": "user", "text": "Hi Sorry yes i am I have an issue with my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Okay My pin is 933569", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4261": [{"speaker": "user", "text": "Hello, i got an email suggesting that the items i ordered were not correct. I need to make sure they were.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: PYYXH1SEVY Order ID: 8450174953", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4262": [{"speaker": "user", "text": "Hi there! I need to check my account to get more information on an order I placed.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Okay, lets do it. josephbanter558@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4263": [{"speaker": "user", "text": "Good morning! Can you check if my subscription fee is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "7KTF5E5J1F and my order id is 9468551698", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4264": [{"speaker": "user", "text": "I would like to check my shipping status because i still haven't received my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "username nbouchard702, email address is nbouchard702@email.com order id is 7952463897", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4265": [{"speaker": "user", "text": "Hi, am I connected?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4266": [{"speaker": "user", "text": "I recently got charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Thank you Crystal Minh Account ID: NJNE78F0KQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "No problem Order ID: 4830728637 And I am a guest", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4267": [{"speaker": "user", "text": "Hello. I have an unusual request for you", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "O8ITNRRGYM 5650399809", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4268": [{"speaker": "user", "text": "I forgot my password! I need assistance!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4269": [{"speaker": "user", "text": "I am trying to buy a pair of jeans and it says that my credit card is invalid. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4270": [{"speaker": "user", "text": "Hi, can you please check on a refund from a return?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Rodriguez Domingo, I don't have an acct. ID.  My order number is 5190688868", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: rodriguezd652 Email Address: rodriguezd652@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4271": [{"speaker": "user", "text": "I accidentally ordered the wrong thing, and I wanted to see if I could change it.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is rodriguezd329, my email is rodriguezd329@email.com, and my order ID is 6850432254", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4272": [{"speaker": "user", "text": "I am a premium subscriber, and need to know when to renew.  I'm ready to pay for another year.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Crystal Minh UQK0ZES78G", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "02493532283 sorry, 0249353228", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4273": [{"speaker": "user", "text": "I got a promo code 8 days ago, but when I try to use it, it says it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4274": [{"speaker": "user", "text": "Hello, I would like to ask for an extension for my subscription as I do not have the funds right now", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "4RDKFP4VOI, 4785556853", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(249) 229-6177", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4275": [{"speaker": "user", "text": "Yes.    My shipping fees are much higher than I expected.    I'm on a tight budget so I'd like  to get them verified.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "User name is chloez71 .   Email is chloez71@email.com   Order ID is 7397132390", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4276": [{"speaker": "user", "text": "I was charged for an order that. never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: josephbanter912 Email Address: josephbanter912@email.com Order ID: 5346874358", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4277": [{"speaker": "user", "text": "Hi, I am thinking of buying an item and would like to know the price of adding my name to one of the items.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4278": [{"speaker": "user", "text": "Hi I just placed on order with you guys and realized I wanted to add another item Can I add another item to my existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My name is Joseph Banter. My order number is 3435061889 Account: 8TD8JGYO9A", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4279": [{"speaker": "user", "text": "I want to know what happens when I cancel a subscription Can I still buy products once it's cancelled? Z cup", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4280": [{"speaker": "user", "text": "Hi there. I'm wondering about my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "I haven't bought anything from you guys in a while and I'm wondering if my subscription is still active or if it gets deactivated after a while. Sure thing, my account ID is LD543N98LI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4281": [{"speaker": "user", "text": "I'm trying to look at my shopping history online but can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "10756  948-406-3357", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4282": [{"speaker": "user", "text": "Hi, I'm having trouble with paying with my credit card. Can you help me? When entering it, it seems to keep getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4283": [{"speaker": "user", "text": "Hi! I was trying to get more information about a product I'm considering actually", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4284": [{"speaker": "user", "text": "The shipping cost the jacket is too high for me. for*", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David Williams, 3039363567", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4285": [{"speaker": "user", "text": "i want to check the status of my order there was an extra fee added for no reason and i'm not sure why", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: QLB1VFDQ1F Order ID: 6187268666", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4286": [{"speaker": "user", "text": "i am looking at the product page for a tommy hilfiger shirt and have a question.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4287": [{"speaker": "user", "text": "Yes. I am thinking about buying some items, but I am wondering what happens if I am late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4288": [{"speaker": "user", "text": "I am trying to access my past purchases online but I forgot the password and Hello hru sorry", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4289": [{"speaker": "user", "text": "I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4290": [{"speaker": "user", "text": "Hello, I'm having an issue with your search bar it's giving me results that don't make sense, which isn't normal", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4291": [{"speaker": "user", "text": "The website has been running really slowly all day I havent been able to do any shopping", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4292": [{"speaker": "user", "text": "Could you tell me what different membership levels there are and what benefits come with each?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4293": [{"speaker": "user", "text": "I was supposed to have received a refund, and I don't see it yet.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dwilliams745@email.com 7912746268 I think my username is dwilliams745, but I'm not sure.", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--4294": [{"speaker": "user", "text": "I am contacting you to see if I could perhaps have an extension of payment for my subscription. I don't have the funds to cover it this week on the due date, but will be able to next week.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My account ID OMOAY29GAC and 4921028915 is my order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4295": [{"speaker": "user", "text": "I think i saw a notice that my subscription was removed and i wanted to keep it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4296": [{"speaker": "user", "text": "Hi I'm trying to access my account to look up an order But I forgot my username Would you be able to help me", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 64955 Phone number is 8013306327", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4297": [{"speaker": "user", "text": "I have an existing refund and would like to add one more item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "alessandrop232  alessandrop232@email.com   7780574611", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I have put the refund of $164 back into your account. is there anything else you need help with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4298": [{"speaker": "user", "text": "Searching is taking forever I wanted to see if you had any suggestions for this.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4299": [{"speaker": "user", "text": "I want to purchase Tommy Hilfiger Boots but I see the one I want is out of stock. Are you there/", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4300": [{"speaker": "user", "text": "The website is so slow, its almost unuseable", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4301": [{"speaker": "user", "text": "I have a question about some Michael_Kors boots that you have available", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}, {"speaker": "user", "text": "OK, the boots are $69, what would be my cost with my silver discount?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4302": [{"speaker": "user", "text": "Hi im trying to find out what my membership level is. I cant seem to find it Oh wait im silver What are the other levels though thinking about changing", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4303": [{"speaker": "user", "text": "Hello, I would like to know more about a jacket I want to purchase. Does this have a detachable hood? And is there a hidden zipper for it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4304": [{"speaker": "user", "text": "Yes i have a question about your promo codes. I would like to know when can they be used because i been looking at buying some things", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4305": [{"speaker": "user", "text": "There is an error my my personal info.  I need to change the phone number to (881) 573-3006.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Zip Code is 5903.   Pin is jb273358. Username is jb273358 Opps I gave you my username instead of my pin.   Password is CLVxzbGu", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--train--4306": [{"speaker": "user", "text": "Want to know status of package I haven't received it yet I have been waiting for 5 days now", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: rd861654@email.com  Account ID: 5AOMVTB6AU Order ID: 8213642383 Username: rd861654 ?? Why is it taking so long?", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "order id", "username"]}}], "ABCD--train--4307": [{"speaker": "user", "text": "I have some stuff in my shopping cart and I want to know if I can get it shipped for free.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4308": [{"speaker": "user", "text": "I was looking at buying some items that I need urgent so I wanted to see if you could help me with the price of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Okay. Overnight shipping is $39.99 for items 5 pounds or less, $54.99 for 10 pounds or less, and $69.99 for anything over 10 pounds. Is there anything else you need?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4309": [{"speaker": "user", "text": "The charge wasn't reserved, I completed the return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ap009020,ap009020@email.com,7691354586 I have been waiting for 10 days", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4310": [{"speaker": "user", "text": "Hi, my name's Joseph Banter.  I made an order, but I need to return it It arrived with the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jb598286 jb598286@email.com 4429532012 in that order", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3517 1st Ave  La Fayette, NY 65136", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4311": [{"speaker": "user", "text": "I would like to know if you have any information on how to remove paint stains from a pair of guess boots", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--4312": [{"speaker": "user", "text": "Hello I'd like to upgrade my shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Albert Sanders and my account is V3PJHFCLI9", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4313": [{"speaker": "user", "text": "Hi! Can you help me check the benefits of my subscription?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4314": [{"speaker": "user", "text": "i ordered the wrong item by accident and i want to change the order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: QKCLXNARKC Order ID: 4107071650", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: chloezhang848@email.com Username: chloezhang848", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--4315": [{"speaker": "user", "text": "Hi, I'm trying to cancel the shipping on my order. I accidentally ordered the wrong item. My name is Sanya Afzal", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure thing Username: sanyaafzal502 Email Address: sanyaafzal502@email.com Order ID: 1059826378", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "And there we go.  The order ID 1059826378 is cancelled.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4316": [{"speaker": "user", "text": "yes it seem to be an extra fee added to my order and i would like to check that to see what going on. And to get it fixed", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "yes my account id is CWLYD3YZHB and my order id is 6240640318", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4317": [{"speaker": "user", "text": "Hello I would like to move my shipping to next week delivery because I would like to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: ALHZRGJFCR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4318": [{"speaker": "user", "text": "I just want to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username is alberts9. Email is alberts9@email.com. The order ID is 2310284244.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4319": [{"speaker": "user", "text": "Hi! I was looking at buying some items and wanted to know what leads to cancelling of a subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4320": [{"speaker": "user", "text": "Hello, I need to return an item I purchased as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "ap020256, ap020256@email.com, 1098147804", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3281 Lincoln Ave San Mateo, CA 10014", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4321": [{"speaker": "user", "text": "Hi! I would like to check the status of my account please I wanted to know if my account has free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4322": [{"speaker": "user", "text": "Hello. I placed an order but would like to change the shipping on it to a new address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "chloez66   chloez66@email.com   2479352954", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1566 Lincoln Ave Newark TX 96568", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4323": [{"speaker": "user", "text": "I'm looking at a pair of Guess boots that I might buy, but would like to know a little more about them.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--4324": [{"speaker": "user", "text": "Hello, I'm trying to browse products on the website, but it's running really slowly, do you have any suggestions?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4325": [{"speaker": "user", "text": "Hi! I cannot access my account because I have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4326": [{"speaker": "user", "text": "I need to return an item.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "as077597 as077597@email.com 559399512", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9280 2nd Ave   San Mateo, WA 57132", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4327": [{"speaker": "user", "text": "I want to check the status of my order it seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 4885395592", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4328": [{"speaker": "user", "text": "Hi, I want to know more about these Michael Kors boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4329": [{"speaker": "user", "text": "yes i was trying to look on the site but its running very slowly", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4330": [{"speaker": "user", "text": "I think I'm missing about 40 dollars worth of credits on my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4331": [{"speaker": "user", "text": "I'm looking at the delivery time for my jeans and thinking it can't be right wondering if the status is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "I'm rodriguez domingo order 9939774175", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4332": [{"speaker": "user", "text": "I would like to return an item because it had a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Crystal Minh Username: cminh935 Email Address: cminh935@email.com Order ID: 0078439792", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2559 Brushwick Dr  Baltimore, TX 37752", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4333": [{"speaker": "user", "text": "Hi, I think I have been charged twice for an item I bought.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My account id is SWWZFQ4JGI My order id is 9043089444", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4334": [{"speaker": "user", "text": "Hey, my name is Sanya Afzal. I need you to check my account ASAP. I heard on the news that you're removing subscriptions from people's accounts. I definitely want my account! Can you check and see what happened?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4335": [{"speaker": "user", "text": "hi, i never received my package and i would like to check on shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: Z46073ZBIX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: albertsanders453 Email Address: albertsanders453@email.com Order ID: 0305493501", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4336": [{"speaker": "user", "text": "Hello, I want to check the status of subscription .", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang, IYT9XNHAVF", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4337": [{"speaker": "user", "text": "I was hoping to check in on the state of my refund, just to double check", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dwilliams957 dwilliams957@email.com 2320774013 is my order ID", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4338": [{"speaker": "user", "text": "I'm interested in buying a shirt from you guys Could you let me know if you have a size in stock", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It is a calvin klein $84 short I am looking for a size small 84$ shirt*", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4339": [{"speaker": "user", "text": "Hi! I wanted to check the status of my order coz i see that the delivery time is wrong and I think it needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: S88LQGZEBP Order ID: 5872243777", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4340": [{"speaker": "user", "text": "please let me know how i can get a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4341": [{"speaker": "user", "text": "I need this Order  delivered ASAP, I have an event to attend in which I will need them.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "does that mean I will get it faster? Order ID: 9582030090", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Norman Bouchard  (393) 236-7479 turker@gmail.com", "domains": ["order issue"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "user name is drae Address: 9776 Primrose Ave  Baltimore, TX 39288 awesome!  thank you!", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4342": [{"speaker": "user", "text": "Hi! I'm looking for something on the website but I'm getting no results! What is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4343": [{"speaker": "user", "text": "I need to return my item. It's the wrong size.  My name is Joseph Banter", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: josephbanter408@email.com  Username: josephbanter408 Order ID: 6962144408 It's the Tommy Hilfiger Boots for $64.00", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id", "amount"]}}, {"speaker": "user", "text": "1303 Lexington Ave  Newark, TX 68808", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4344": [{"speaker": "user", "text": "Hi, I signed up for the bronze subscription and I want to keep it but I need additional time to get money to pay the membership fee So, can you help me out with an extension please?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID is Y90MCCVOC6 Order ID is 3381649451", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(118) 324-1536", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4345": [{"speaker": "user", "text": "I  was wondering if I could find out more information about a jacket I am thinking of buying.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "if this Michael_Kors jacket is warm enough for windy conditions?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4346": [{"speaker": "user", "text": "I'm looking at a calvin klein t-shirt for $84.00 and I want to know how wide the neck is.  I don't want one that squeezes my neck.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--4347": [{"speaker": "user", "text": "Hi! I need to update my shipping info", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "1301 Circle Drive", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "the username is joycewu4 and zip code is 76515. I do not have my password saved on this device, sorry.", "domains": ["shipping issue"], "labels": {"slots": ["username", "zip code"]}}, {"speaker": "user", "text": "101 South Main St., San Mateo NY 76515", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4348": [{"speaker": "user", "text": "Hello I would like to know how often the Michael Kors jeans need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4349": [{"speaker": "user", "text": "Hi. I have a question about the premium shopping service I subscribed to. Has it been activated yet? Are you with me?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Has my payment gone through for Order ID: 4945330256?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and my account ID is AITGA8BIRB", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4350": [{"speaker": "user", "text": "Hello, how much is it to stitch my name on an item. I'm interested in that.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4351": [{"speaker": "user", "text": "Hello. I am trying to view my shopping history on the site but I cannot remember my password for the life ofme!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, it's cm289 sorry cm289497", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4352": [{"speaker": "user", "text": "Hey! As soon as this virus craziness is over, I'm heading to the Alps. Can you tell me if the Michael Kors jacket is warm enough in windy conditions?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4353": [{"speaker": "user", "text": "Hi I want to know more about this Hilfiger shirt can you tell me if the buttons are brown or black?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4354": [{"speaker": "user", "text": "Hi I have a question about my order.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "czhang01 czhang01@email.com 4868118365", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8875 Kennedy St  La Fayette, NY 56128", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4355": [{"speaker": "user", "text": "Hi I have an issue with your website. Things are running really slow, Is there something going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "ok that would be great it's the calvin klein shirt of $94", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4356": [{"speaker": "user", "text": "Hi!  Can I upgrade my order to overnight shipping. i forgot I have an important meeting and this asap", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Yes account Id is njhkpvudnl and order Id is 7190670464", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4357": [{"speaker": "user", "text": "Hi, I'd like to change my address on my account.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "I'm sorry, I don't have that avilable. my user name is albertsanders030 if thats what you meant?", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "It's 5203 Lexington Ave  La Fayette, TX 30840 Is it changed?", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Sure, my email is albertsanders030@email.com my phone is  (197) 908-5615", "domains": ["manage account"], "labels": {"slots": ["email", "phone"]}}], "ABCD--train--4358": [{"speaker": "user", "text": "Hi I'm currently having an issue with the search", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4359": [{"speaker": "user", "text": "I would like to pay the subscription fee for my account.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: QESB8A3AHZ Order ID: 1636198356", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4360": [{"speaker": "user", "text": "I have a subscription and need an extension to pay.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: RRZARJ2JWQ Order ID: 0581419897", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4361": [{"speaker": "user", "text": "Hello! can I ask a simple question? When is the next annual sale?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4362": [{"speaker": "user", "text": "Hi. My payment method seems to be wrong. I want to check the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}], "ABCD--train--4363": [{"speaker": "user", "text": "I wanted to purchase a product but I wanted to know a little more about it before I buy it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It is a Guess shirt and it is $64. I wanted to know if it is breatheable because I have a skin condition and my skin breaks out when I wear tight conforming clothes or clothes made with inferior fabrics.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4364": [{"speaker": "user", "text": "I can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sanya Afzal sanyaafzal215@email.com 17835", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--4365": [{"speaker": "user", "text": "Hello, can you check the status of an order for me. The payment says debit card but I payed with my credit card.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My account ID is SU5GLQ3JJT My order ID is 1844680843", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4366": [{"speaker": "user", "text": "I am trying to log into my account and have forgotten my passworkd password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin is 786071", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4367": [{"speaker": "user", "text": "Hi, I often buy things that are too small thinking I will have lost weight by the time they arrive....and I don't.  So what is your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4368": [{"speaker": "user", "text": "I would like to know the status of the refund I instated.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--4369": [{"speaker": "user", "text": "Hi I am not a happy camper, you are charging so much more than the others for the exact same jacket I want to make a complaint!!!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "ZTVNCMEIC1 7688853097 It is not fair what you guys are doing in regards to pricing.  You;'re not the only game in town you know", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4370": [{"speaker": "user", "text": "Hi! i want to check the status of my order so i can update the delivery time . My name is Sanya Afzal", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}], "ABCD--train--4371": [{"speaker": "user", "text": "I'd like to know more about your subscription service.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "system", "text": "The cost would be $49.", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--4372": [{"speaker": "user", "text": "Hi! I just purchased a product but I think you got the wrong payment method. It should be credit card and not debit card.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My acc ID is 2HIWRFOZMS My Order ID is 3301112477", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4373": [{"speaker": "user", "text": "Hello. I am frustrated about the prices on your site I love these Tommy Hilfiger jeans that you're selling. But you are charging much more than the other shopping sites", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "D6FCZ6JD8L 2825367450", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4374": [{"speaker": "user", "text": "hi i want to check on my order status because shipping was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: jwu09618@email.com Username: jwu09618 Order ID: 7348889436", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4375": [{"speaker": "user", "text": "Hi, I use my phone for two-factor authentication, but I've lost my phone so I can't get into my account! Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure, it's rodriguezd383@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4376": [{"speaker": "user", "text": "Hiya! The website is so SLOW that I can't use it. Can you help me with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4377": [{"speaker": "user", "text": "I ordered some jeans and they came with a stain on them. I'd like to return them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "my username is jw746605 my email address is  jw746605@email.com order id - 0893600332", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes, it's 3850 Brushwick Dr  Baltimore, CA 6920", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4378": [{"speaker": "user", "text": "i want some jeans guess jeans are they able to be tailored? hello?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--4379": [{"speaker": "user", "text": "I want to return a shirt by tommy hilfiger, it came to me in the wrong color it was supposed to be black", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "4488587168 and the account id?", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "6196 Kennedy St  Raleigh, NY 77857", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4380": [{"speaker": "user", "text": "I want to know what all the membership levels are because I am thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4381": [{"speaker": "user", "text": "Hi I would like to check the shipping status of my package please I have been waiting for it for 5 days but still have not received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: CLYZGXXPL9 Order ID: 7759226010", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: cz110378 cz110378@email.com I would like for you all to resend the package please", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4382": [{"speaker": "user", "text": "I need to return my item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "i have a shirt I got that is the wrong color.  My username is alessandrop688 the email is alessandrop688@email.com the order ID is 3449815119", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1771 Brushwick Dr Newark, TX 20664 ok", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4383": [{"speaker": "user", "text": "I received an item that I didn't order and would like to know how to return it. I've been charged for this item and would like a credit for the amount.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sanya Afzal Order ID: 6440747831", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: sa575658  email: sa575658@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4384": [{"speaker": "user", "text": "I am THE Norman Bouchard, the pimpiest pimp in Newark!  Here's the thing: I am wanting 2 pair of boots and a shirt, and want to inquire about overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Let's see, I was not provided with that information! I got a pair of Guess Boots for $84, a pair of Tommy Hilfiger boots for $64, and a Michael Kors shirt for $99.", "domains": ["storewide query"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "Ahh gotcha.  Okay, the price is $39.99 for anything 5 pounds or less.  $54.00 for 10 pounds or less, and $69.99 for everything else.  If you're in Hawaii or Alaska, the price is $10.00 higher, and we don't ship outside of the USA. ^ Sorry, that's $54.99 for 10 pounds or less.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4385": [{"speaker": "user", "text": "Hi there!   I'd like to check in on on my refund status please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "joycew70@email.com Username is joycew70 Order ID: 9727679753", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4386": [{"speaker": "user", "text": "I would like to know the price of stitching my name onto one of your items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4387": [{"speaker": "user", "text": "hey i was trying to purchase a item and i noticed it was kind of overpriced compared to other stores i wanted to see if you price match?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "account ID: XGHKXO3TZQ yes I did", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4388": [{"speaker": "user", "text": "yes, i want help", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4389": [{"speaker": "user", "text": "Hi there. I just wanted to check the status of my most recent purchase, as the payment method in my confirmation email is wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure. My account ID is OOPOWQGYBY and my Order ID is 9916837037", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4390": [{"speaker": "user", "text": "I wan to keep my subscription, can you please tell me the status? i also want to know when the annual fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: HF4SQVJXNJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4391": [{"speaker": "user", "text": "HI, I would like to check the status of my account. Specifically if my account includes free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4392": [{"speaker": "user", "text": "I was going to log in to check on my order, but my username seems to be wrong can you help me retrieve it", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "87178 alessandrop597@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--4393": [{"speaker": "user", "text": "Hi! I need to check my account but I can't. I lost my phone last night so I can't use it for authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4394": [{"speaker": "user", "text": "Good afternoon I need to know more about your Calvin Klein shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4395": [{"speaker": "user", "text": "Yes i would like to now more about an items before i decide to buy it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4396": [{"speaker": "user", "text": "Hi I have the premium subscription shopping service I just heard from my husband that the subscription has been removed from my account and wanted to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4397": [{"speaker": "user", "text": "Hi I have a question about a recent order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix My ID is A6PCAF95HT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah it's 5201318971 it was for the tommy hilfiger boots", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4398": [{"speaker": "user", "text": "Hi I\u2019m wondering if I am able to remove a stain from your shirts if need be", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4399": [{"speaker": "user", "text": "Hi I need to return an item please", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Your welcome username i think is chloez30 I believe i may have used that", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "thats my order id 0656529062", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "chloez30@email.com is the email", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "2325 Lexington Ave San Mateo New York 29127", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4400": [{"speaker": "user", "text": "Hi there! I'm so sorry to bother you with this, so I placed an order earlier and I thought I had an item In my cart but it looks like I accidentally left it out. Is there any way to add it to the existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I can indeed, the Account ID is R4ND6X4ZW1 And the Order ID is 5562145826", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Oh my god! That's awesome! It's a shirt from Calvin Klein for $59", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4401": [{"speaker": "user", "text": "Hi there, I am looking at buying a pair of jeans, but not sure if they will shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4402": [{"speaker": "user", "text": "Hi, I'd like to get a refund I bought an item and then changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "hmmm I don't have an account ID, I do have a username and email Order ID: 1909120609", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: dwilliams265 dwilliams265@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Ok I will do the address for paper check 6868 Primrose Ave  Monterey, WA 65421", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "$74 Tommy Hilfiger Jacket", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4403": [{"speaker": "user", "text": "I wanted to see if the guess jacket was dry clean only or if it could be washed normally", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--4404": [{"speaker": "user", "text": "Hi there, I would like to change my phone number in the account I have with you Name is David Williams Member level is bornze and my email address is davidwilliams721@email.com The username on my account is davidwilliams721", "domains": ["manage account"], "labels": {"slots": ["email", "username"], "intents": ["manage change phone"]}}], "ABCD--train--4405": [{"speaker": "user", "text": "Hi There, trying to navigate your site however it's running really slow Images are taking way to long to load, and I know it's not on my side ... any ideas?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4406": [{"speaker": "user", "text": "Hi, I think my subscription is about to expire, can you please check for me?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard, FG2OC3W6NR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4407": [{"speaker": "user", "text": "I am locked out of my account. I don't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My name is Joyce Wu, My account number is 242910", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4408": [{"speaker": "user", "text": "The Guess boots that were just delivered look like they have been used. There is a big stain on one of the boots. I'd like to return them.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return stain"]}}, {"speaker": "user", "text": "Username: josephbanter025 Email Address: josephbanter025@email.com Order ID: 4082613054", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3402 2nd Ave  Jacksonville, CA 12922", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4409": [{"speaker": "user", "text": "I would like to know what happened if I am late on a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4410": [{"speaker": "user", "text": "Hi I would like to return an item because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: joycewu5 Email Address: joycewu5@email.com Order ID: 5978868053", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2688 Lincoln Ave  Jacksonville, WA 87663 in store", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4411": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "David Williams davidwilliams908@email.com 4633163958", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "its the Calvin Kleiin jacket it's the one that $99", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4412": [{"speaker": "user", "text": "hey, I may have a problem I just ordered one shirt, but my email confirmation says 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My order number is 4288578665", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh, sorry! It is 94XY7A3RCT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4413": [{"speaker": "user", "text": "HI! I just bought a jacket but wow... you guys charge a lot for shipping cost Is there any ways to get free shipping from your company?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: dwilliams921 dwilliams921@email.com Order ID: 3725428970", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Acc ID is DZO2DT97MW Order ID: 3725428970", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4414": [{"speaker": "user", "text": "Hello I think I got a wrong email confirmation I ordered only one item, but the email says I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Sure, Norman Bouchard, account id is T9E5BPWBIG, and the order id is 1999800494", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4415": [{"speaker": "user", "text": "Hi I forgot to add an item to my cart and I just completed an order.  Can I add it to my existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sanya Afzal KYIJMNAPG0", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Thanks The $69 Guess jacket", "domains": ["order issue"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "system", "text": "The Guess Jacket has now been ordered for you and you will not be charged shipping. Is there anything else I can help with?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4416": [{"speaker": "user", "text": "I was looking at a pair of jeans yesterday, and decided to buy them today.  They are 20$ more today!! I want yesterday's price", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: LPB43UXRRO Order ID: 3864928099", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4417": [{"speaker": "user", "text": "I would like to check on my shipping status because I never got the order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu EEUNHAEZ37", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jw749932@email.com jw749932", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Okay, thank you 9581 Primrose Ave  San Lima, MI 38156", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Boots Brand: Tommy_Hilfiger Amount: $94", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4418": [{"speaker": "user", "text": "Hi! I really love this shirt but I need more information", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4419": [{"speaker": "user", "text": "Can you check on the status of my shopping subscription? I don't know if it has lapsed.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure. My name is Sanya Afzal. Order ID: 0308841873 Account ID: 6X2NJRM7MO", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4420": [{"speaker": "user", "text": "My search on the website is not working search bar", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4421": [{"speaker": "user", "text": "I am looking for the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "crystalm392 crystalm392@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4422": [{"speaker": "user", "text": "I recently received a promo code via email and would like to know if you can let me know when it expires", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4423": [{"speaker": "user", "text": "I was charged for an order I did not make", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "64 Thanks!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4424": [{"speaker": "user", "text": "Hello, I do not have my password and can't get into account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "6786 zip code", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4425": [{"speaker": "user", "text": "Hi, my pair of jeans that I bought has a stain and I would like to return it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "normanb0@gmail.com   Order ID:9796107096", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "0435 1st Ave  Baltimore, MI 28212", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4426": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I was just wondering when the fall collection will be available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4427": [{"speaker": "user", "text": "Hi, I was wondering when your annual sale will be this year? I need some new socks desperately.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4428": [{"speaker": "user", "text": "Hello, I'm having a problem logging in. I lost the phone I use for two-factor authentification.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4429": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service and I want to pay the subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "I love my benefits and want to keep my subscription active. Crystal Minh, Account ID is 2OTKXU6Q7C", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4430": [{"speaker": "user", "text": "I forgot my password and I need to check on an order", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone Number: (305) 399-8044 44435", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4431": [{"speaker": "user", "text": "i forgot to add something to my order!", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: DEEG9NLERS 4392644990", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4432": [{"speaker": "user", "text": "Hi I was looking at a few items to buy but for some reason they are always out of stock It is so frustrating", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "A michael kors jacket A pair of Guess jeans and Michael Kors shirt", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--4433": [{"speaker": "user", "text": "I'm wondering why the promo code you gave me is returning invalid it has been more than a week but didn't see an expiration", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4434": [{"speaker": "user", "text": "Yes i was trying to see whats going on with my item i order. I would like to check the status of my shipping because i still haven't got it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure, Chloe Zhang is my name and my username is chloez48.  Email Address: chloez48@email.com and my order id is 9908653422", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Great! Thank you, my address is  5339 2nd Ave  San Lima, WA 63628", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Tommy hilifger shirt, guess shirt and guess boots", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4435": [{"speaker": "user", "text": "I've been trying to pay with my credit card but it keeps being rejected.  I know it's fine, because I called the bank.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Michael Kors Jeans for $94", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4436": [{"speaker": "user", "text": "I wanted to check my order details", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Username: dwilliams827 dwilliams827@email.com Order ID: 2610389561", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: AFHNW6SBDX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4437": [{"speaker": "user", "text": "I want to check my shipment status", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang KBAQU3KAZV", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0747828245", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "i want to check if i was charged the right amount, email said i was charged 85 dollars, but I bought for 79 dollars. I want to confirm if the email is correct or is a fraud.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok thank you. It appears that the fee is correct. It looks like the original amount of $79 did not include the shipping cost, so $85 is the correct amount. I'm sorry for the confusion.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4438": [{"speaker": "user", "text": "Hello. I bought one of your premium subscriptions, wanted to extend it, if possible. I need time to come up with some cash for it. Given my current economic situation", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Great. My name is Joyce Wu Account id is Q8PZQZZCJG order id is 6815278091", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sure. it is (189) 615-5708 can you recommend anything that I can do on my end to help my case?", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4439": [{"speaker": "user", "text": "Well, I need to check my order status because I think there's a fee there for no reason!", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Oh, I'm sorry...I started daydreaming for a minute! My account ID is OASXB8LFRR and my order ID is 1487343130.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4440": [{"speaker": "user", "text": "Hi my name is Rodriguez Domingo I got charged twice for my Silver subscription I would like my money back please!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: S9XOQIOMFY Order ID: 1151374458", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4441": [{"speaker": "user", "text": "Yes, im looking on my account and i see that i was charged for a order that i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "yes normanb3, email is normanb3@email.com and order id is 9877391426", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4442": [{"speaker": "user", "text": "Hello! I'm trying to use the websire but its running really slow. Can you tell me why?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4443": [{"speaker": "user", "text": "Yes, the promo code I am trying to use is saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "I have the order ID.  Is is 1920408280.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4444": [{"speaker": "user", "text": "I want to start making purchases but need to learn all  the membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4445": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as I only ordered one item and my emails confirmation is saying two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "OHRFRQGUVN, 5541575334", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4446": [{"speaker": "user", "text": "Hi, can you check the status of my refund? This is Joseph Banter", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephbanter539 josephbanter539@email.com 8461934024", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4447": [{"speaker": "user", "text": "I am having trouble accessing my account. I don't have my user name. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(378) 740-2047 51537", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4448": [{"speaker": "user", "text": "My credit card keeps getting rejected by the system.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4449": [{"speaker": "user", "text": "Hi. I need to change my shipping address because I'll be out of town this weekend for a friend's wedding.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "5084 1st Ave  Newark, MI 63492", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Username: czhang12 czhang12@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "5082 1st Ave  Newark, MI 63492", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4450": [{"speaker": "user", "text": "Hi there my credit card is getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "yes, my order is for the Guess Boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--4451": [{"speaker": "user", "text": "i would like more information on a product. such as would it shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4452": [{"speaker": "user", "text": "yes i i would like to check the status of my premium subscription because it seems like it has been removed from my account and i did not do this because i still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4453": [{"speaker": "user", "text": "Hi I wanted to check on my shipping status because I never got my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Yeah Username: jbanter1 Email Address: jbanter1@email.com Order ID: 7834436711", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4454": [{"speaker": "user", "text": "hi i want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: UVAKGURLSB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 9861285711", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4455": [{"speaker": "user", "text": "Hi, when will the Fall collection be released. I'm so excited for it!", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4456": [{"speaker": "user", "text": "Hello I have a kind of silly issue", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "It's the way to go! Sure. I remember that! It's 589857", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4457": [{"speaker": "user", "text": "hi I would like to access my account, but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(353) 575-5342 8984", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4458": [{"speaker": "user", "text": "Hi! Can you check when my promocode expires. I  got it for my birthday last month", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4459": [{"speaker": "user", "text": "Hi I do have complaint I would like to make", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Albert Sanders WNV7AH5Y9A", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4460": [{"speaker": "user", "text": "I just wanted to check on my subscription for the premium shopping service, and make sure it's still active.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account ID is 7NC8RVV9T, and my Order ID is 0359563343", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My account is 7NC8RVVE9T", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4461": [{"speaker": "user", "text": "I want to get my name stitched into one of the items I'm buying.   I've a friend who buys the same think and I don't want have to worry whose is whose.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Just put those initials on the Guess jacket I ordered and we'll be done.", "domains": ["storewide query"], "labels": {"slots": ["name"]}}], "ABCD--train--4462": [{"speaker": "user", "text": "I would like to confirm the shipping address because i got an email implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: 5LRCH1KIEK Order ID: 4782969192", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: cz316525 Email Address: cz316525@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4463": [{"speaker": "user", "text": "hello!! when does the fall collection drop? i want to buy stuff!", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4464": [{"speaker": "user", "text": "I am trying to make a purchase, but my cart is not cooperating! Can you help me? Are you still there?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4465": [{"speaker": "user", "text": "Hello, I am interested in these Guess jeans, but the length will be too long for me. Are you able to tailor them?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--4466": [{"speaker": "user", "text": "I forgot to add the Calvin Klein jacket to my cart", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Order ID: 9991610149 Account ID: 9DBLHMQUIL", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4467": [{"speaker": "user", "text": "Hi . I\u2019d like to add guess boots to my existing order please i forgot my daughter asked me to get them with my next order 8791138482 Joyce Wu", "domains": ["order issue"], "labels": {"slots": ["name", "order id"], "intents": ["manage create"]}}, {"speaker": "user", "text": "Joyce wu X5BTNYYRSL 8791138482", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "guess boots size 8w", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4468": [{"speaker": "user", "text": "What is your refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4469": [{"speaker": "user", "text": "I want to add a Tommy Hilfinger shirt to my order. I forgot to add it when I placed my order!", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "SDRNQCCQYJ 4847837275", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4470": [{"speaker": "user", "text": "he, what membership levels do you have? hi", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4471": [{"speaker": "user", "text": "An item I want is very much overpriced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Order ID: 2858951340 Account ID: UFU03EEEQ8", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4472": [{"speaker": "user", "text": "I wanna move my shipping to next week to avoid paying a shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Name: Crystal Minh  Phone Number: (171) 641-4916  Member Level: Gold  Account ID: JSFUET5WGD", "domains": ["order issue"], "labels": {"slots": ["phone", "account id"]}}, {"speaker": "user", "text": "Order ID: 2248252082", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4473": [{"speaker": "user", "text": "I\u2019d like to cancel this order, the shipping is too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "crystalminh474@email.com crystalminh474 0069548866", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4474": [{"speaker": "user", "text": "I'm trying to look up an order on my account, but I lost my phone that it uses for 2 factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4475": [{"speaker": "user", "text": "Hi. I need to see my shopping history on your website but I can't log in. I don't have the phone anymore that i used initially for the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4476": [{"speaker": "user", "text": "Hi, I want to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4477": [{"speaker": "user", "text": "You charged me for a product But I returned it I want to reverse the charge on my billing statement You haven't reversed it for me", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Okay I am Rodriguez Domingo My username is rodriguezd872 Do you need more information?", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My email is rodriguezd872@email.com The order is 2603588012", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "So why hasn't my charge reversed yet? Can you get it reversed any faster? I really need that $89 I have bills to pay", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4478": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I have a question about this Calvin Klein shirt for $84.  How do I get out a pasta stain?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--4479": [{"speaker": "user", "text": "I need to know the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dw875388 dw875388@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4480": [{"speaker": "user", "text": "I am trying to place an order and I am getting a message that my promo code is invalid. Can you help? My order # is 0893865843 My name is Alessandro and my email is ap906806@email.com if that helps you any. I am trying to purchase Calvin Klein jeans.", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email"], "intents": ["promo code out of date"]}}], "ABCD--train--4481": [{"speaker": "user", "text": "how much does it cost to stitch a name on something?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4482": [{"speaker": "user", "text": "package was never received", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams RAWQPT3PDL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "davidw88@email.com davidw88", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "5388 Circle Drive  Raleigh, TX 15259", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4483": [{"speaker": "user", "text": "Hello my name is Chloe Zhand and I would like to remove an item from my order Product: Jacket  Brand: Guess  Amount: $99  product the second item of my order", "domains": ["order issue"], "labels": {"slots": ["amount"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "Ok so I dont havemy username but this is my Account ID: 4GF8E7JNRN Order ID: 6046683644 Shipping Status: Order Received", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4484": [{"speaker": "user", "text": "I recently received a promo code and wanted to place and order and wanted to know what dates it's good for", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4485": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  My Order ID is 8384174440.  I returned these TOmmy Hilfiger boots for $59, but the charges have not been taken off my billing statement.", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "amount"], "intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Sure.  My username is chloez49, and my email is chloez49@email.com.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4486": [{"speaker": "user", "text": "Hi I want to know how i can get a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4487": [{"speaker": "user", "text": "Hello I am having difficulty paying my subscription fee. Can you help me?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "URKFZW2GU3 2890401821", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4488": [{"speaker": "user", "text": "I lost access to my account cause I lost my phone I wanna see my shopping history online", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yes Alessandro Phoenix Pin Number: 571620", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "71681 (016) 701-2087", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4489": [{"speaker": "user", "text": "I need to return and item and get a refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "davidwilliams240 5266353607", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--4490": [{"speaker": "user", "text": "Hi I need to know more about the Calvin Klein jacket please", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4491": [{"speaker": "user", "text": "I need to confirm the shipping address of my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: ZI2BBQAVLC Order ID: 4752045195", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "8433 2nd Ave  Raleigh, NY 53205", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4492": [{"speaker": "user", "text": "Hi My cart is updating with the products that I place in it. So I can't buy anything", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4493": [{"speaker": "user", "text": "Greetings! I was wondering if I could get a refund on a pair of Michael Kors jeans I bought", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure My account ID is ISHR1U7DNK The order id is 3362001610", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes My user name is crystalm461 The email address is crystalm461@email.com I gave you the order id of 3362001610", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It is $59 Anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "You're all set! $59 has been credited back to your account. Is there anything more I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4494": [{"speaker": "user", "text": "I need help retrieving my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Joyce Wu I don't know which email I used. That's why I can't find the user name :( 92219 that's my zip", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(781) 838-7343", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--4495": [{"speaker": "user", "text": "Hi! I was looking at buying a Calvin Klein jacket and wanted to get some information on it please", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4496": [{"speaker": "user", "text": "Hi i was charged for any order i never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "normanbouchard895 | normanbouchard895@email.com Order ID: 4188884728", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4497": [{"speaker": "user", "text": "Hi Are these shoes waterpr oof? Tomy Hilfiger boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4498": [{"speaker": "user", "text": "So I was charged for this shirt and I never placed an order for it.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "jwu09106  jwu09106@email.com 9649646884", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4499": [{"speaker": "user", "text": "Yeah hi, I ordered a jacket for my wife for her birthday from you guys, and when she unwrapped it it had a big stain on it. So now I look like a jerk", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Yeah, my username is rd449427 E-mail is rd449427@email.com Order ID is 0352530814", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4500": [{"speaker": "user", "text": "I got charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang XASWJSGX7M 9640279593", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4501": [{"speaker": "user", "text": "Hi. I have a cart FULL of items but I wanted to know if my cart qualifies for free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "I have an answer here for you Joyce You qualify for free shipping if your cart total pre-tax is over $25 otherwise there is a $4.99 fee is there anything else i can help with?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4502": [{"speaker": "user", "text": "hi I am trying to find an out of stock item", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "it is a tommy hilfiger jacket Order ID: 7314174038", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4503": [{"speaker": "user", "text": "Hi! So I am considering buying some things but I just had a brief question about the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4504": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard, I have a premium subscription there I just wanted to pay my bill, but I can't seem to find where to do that", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "FI1ZATBBGM 8337175949 (in that order)", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4505": [{"speaker": "user", "text": "Hi! I need some help with a purchase I made", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: OZBOZ9HPON", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure. Guess Boots Order ID: 6569003445", "domains": ["order issue"], "labels": {"slots": ["name", "order id"]}}], "ABCD--train--4506": [{"speaker": "user", "text": "I would like to return an item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: crystalminh386 | Email Address: crystalminh386@email.com Order ID: 4501863411", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7653 Lexington Ave  Baltimore, NY 95301", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4507": [{"speaker": "user", "text": "Hi, I never received my order.  Can I get it resent to me? I've been waiting 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: asanders378@email.com Username: asanders378 Order ID: 2233493810", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "0989 Primrose Ave  Baltimore, WA 57455", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4508": [{"speaker": "user", "text": "i want to know more information about some boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "the product i'm looking at is the calvin clein boots, the brown ones not sure on the model number but they are the ones going for 49 dollars the site doesnt' say if these boots are waterproof? are they waterproof?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4509": [{"speaker": "user", "text": "Hi, sorry to bug you with something silly, but I seem to have forgotten my password the username is albertsanders831", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}], "ABCD--train--4510": [{"speaker": "user", "text": "the website is running really slow it is not even usable", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4511": [{"speaker": "user", "text": "Hi! I lost my phone yesterday and I need help getting into my account because of the two factor thingy", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4512": [{"speaker": "user", "text": "your website is running really slow.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4513": [{"speaker": "user", "text": "Hi. I need to check on the shipping status of an order because I never received it. I've been waiting 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "aphoenix151, aphoenix151@email.com 5100749356", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4891 Primrose Ave  Newark, WA 25032 So you will resend the order?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Guess, Product: Jacket  Brand: Tommy_Hilfiger  Amount: $49, Product: Shirt  Brand: Calvin_Klein", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4514": [{"speaker": "user", "text": "Hello I am Chloe Zhang I would like to see if I can still get a refund for something i purchased I thought I'd like it but I don't want it anymore It was the Tommy_Hilfiger shirt for $79", "domains": ["product defect"], "labels": {"slots": ["name", "amount"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "cz303929@email.com cz303929 5178823662", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Account ID: XIPZDIDXFO", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--4515": [{"speaker": "user", "text": "Hi I'm having an issue with a refund I made a return recently but the charge hasn't been reversed yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My username is cz081635 email address is cz081635@email.com and the order ID is 1267906823", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4516": [{"speaker": "user", "text": "Hello, I need to see if I can get an extention for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo, JFCI2CN52U, 4884848701", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4517": [{"speaker": "user", "text": "Hi, can you let me know what material this Calvin Klein jacket is made of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4518": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but for some reason my credit card keeps getting rejected I do not understand why because the credit card is valid", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4519": [{"speaker": "user", "text": "I am interested in your Calvin Klein shirt And I have a question about it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4520": [{"speaker": "user", "text": "Hi I'm having a problem with a promo code. Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4521": [{"speaker": "user", "text": "I need to know more about the Calvin Klein Jacket I want to buy.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4522": [{"speaker": "user", "text": "I never received my package.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}], "ABCD--train--4523": [{"speaker": "user", "text": "I wanna know my refund status cause I wanna add an item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "normanb8@email.com Username: normanb8 Purchase Date: 2020-01-22", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "system", "text": "All right. $64 have been added to your existing refund. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4524": [{"speaker": "user", "text": "Hi I was trying to log into my account but have unfortunately lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4525": [{"speaker": "user", "text": "Hi, I need to log on and check order status, I lost my phone, my cell, I use for 2 factor authentication, what should I do?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4526": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I cannot login to my account because I forgot my password.  Can you assist please? My Username is jbanter0", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}, {"speaker": "user", "text": "I unfortunately do not have that information. My phone number is (246) 051-5698 if that helps.", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--4527": [{"speaker": "user", "text": "I have received detective jacket. It has a stain on the sleeve", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "I wanted this jacket for my son for his birthday Rodriguez Domingo  rdomingo479  rdomingo479@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "2801 Primrose Ave  Newark, MI 53441", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4528": [{"speaker": "user", "text": "I have an extra fee for no reason on my order My name is Norman Bouchard", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: DLABWCR5FU Order ID: 9514600847 And I'm a silver member if that makes a difference", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4529": [{"speaker": "user", "text": "Hi I have an issue with an order", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "I really want to buy this Guess shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--4530": [{"speaker": "user", "text": "I am trying to make a purchase on the site and it keeps saying my card is rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4531": [{"speaker": "user", "text": "I want to ask for a refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: cminh224@email.com cminh224 Order ID: 0937550964", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "The shirt is  $54", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4532": [{"speaker": "user", "text": "Hi! I ordered a shirt just now but when I received my receipt, it says that I ordered 2. I just want to make sure it is right.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Joyce Wu 5353263682", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4533": [{"speaker": "user", "text": "Hi there, I'm thinking abour buying boots from your site. Calvin Klein boots. But would like to know if the fit is regular or wide.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4534": [{"speaker": "user", "text": "I would like to remove an item from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Im only in possession of my order iD 7837650590", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes $84", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4535": [{"speaker": "user", "text": "What you guy think about that ahoe? I fine and yiu", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4536": [{"speaker": "user", "text": "Hi there. I'm reaching out because I was charged for an order on my account but I never bought anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is chloez09, my email address is chloez09@email.com, and the order ID is 9559621452", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4537": [{"speaker": "user", "text": "Hi there. I'd like to check on the status of my sub with you guys? I can't remember when the payment due day is", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "I'm not sure if I have any remaining balance but if so I'd like to pay that too. My name is Joseph Banter And my account ID is BDQXQLV9YY", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4538": [{"speaker": "user", "text": "Hello, I would like to check on a shipping issue as the cost of shipping ws too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "as708370@email.com, as708370, 5595566613", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4539": [{"speaker": "user", "text": "hi, I received a jacket but it's the wrong size...I want to return it", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "cz429482 cz429482@email.com and 3436807161", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8371 Brunswick Dr Baltimore, MI 1506", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4540": [{"speaker": "user", "text": "Why is the boots out of stock?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4541": [{"speaker": "user", "text": "Hello I am curious of shipping status for package never received", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu H12AR1BTOH", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "joycew45 joycew45@email.com 0075588543 michael kors shirt", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "thought it may habe been too long 1873 2nd Ave Raleigh, WA 85003", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4542": [{"speaker": "user", "text": "I am upset that an item i bought is now cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: NUIR1KJJJF Order ID: 3517736361", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4543": [{"speaker": "user", "text": "yes hello I'm having the worst luck", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4544": [{"speaker": "user", "text": "Hi! I was looking at a pair of boots and would like some information on it please", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4545": [{"speaker": "user", "text": "Hello there I'm looking at a jacket that I really need to order, but it's showing as out of stock. Can you double check this>", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Calvin Klein jacket for $79", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4546": [{"speaker": "user", "text": "i want to view my shopping history, but i can't", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code 10586 my phone number is (180) 735-6509", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4547": [{"speaker": "user", "text": "I would like to check the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sanya Afzal  4801008146", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4548": [{"speaker": "user", "text": "I was curious about the benefits that come with premium status and what they entail", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4549": [{"speaker": "user", "text": "Hi I want to know the state of your refund because you want to add the item below to your existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: crystalminh454 Email Address: crystalminh454@email.com Order ID: 8351211789", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4550": [{"speaker": "user", "text": "I can to discuss you stocking policy, the last few times I've order items they've been out of stock and I've had to wait a long time to receive them.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "sure, Albert Sanders is my name. my Username is: alberts4, is that the account#?", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "The Order ID I'm referencing is the last one, 4456862400 It was for Michale Kors boots.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4551": [{"speaker": "user", "text": "Hi there I found this awesome jacket and i need some info on it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "This guess jacket that cost 59", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4552": [{"speaker": "user", "text": "i had ordered a couple of items but now i would like to remove one of the items because my husband did not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: JS11XXNQKU", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5653262410", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4553": [{"speaker": "user", "text": "Hello I recently signed up for a premium subscription and I was looking at my bill and noticed that I was charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Okay Norman Bouchard My account ID is 3EJPVJGWL9 and the order ID is 9633216940", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4554": [{"speaker": "user", "text": "Hello, I'm having trouble accessing my account, I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip is 78238 and email is chloez01@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--4555": [{"speaker": "user", "text": "Hi I'm terribly sorry I want to know how you guys price gift wrapping for items", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4556": [{"speaker": "user", "text": "Hi, I have a question about my account. Does my account have free international shipping benefits? My name is Norman Bouchard if you need to look it up.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4557": [{"speaker": "user", "text": "Hi. I'm interested in buying a shirt, but I would like to know how to wash it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4558": [{"speaker": "user", "text": "Hi, Can I confirm my shipping date. When I ordered it said it would be here tomorrow but I received another email saying it was going to be another week.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: DRXTOADG85 Order ID: 2565753985", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: as988353 Email Address: as988353@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4559": [{"speaker": "user", "text": "Hi, I need to change my payment stuff. When I enter my credit card in, it's not showing up in the usual box. Can I just give you a different credit card number?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "My new card is a Visa.. It is 4498429944490000, yes use this for the purchase. Order ID: 9837118835 is my identifier, and it's for a Kors Jacket.", "domains": ["manage account"], "labels": {"slots": ["amount", "order id"]}}], "ABCD--train--4560": [{"speaker": "user", "text": "I want to see if my account gets free international shipping. Norman Bouchard that's the name I'm a guest level member", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4561": [{"speaker": "user", "text": "Good morning!  I seem to have a problem. I placed an order for a pair of boots.  Now, I have received an e-mail, telling me my boots have been delivered, but the address is wrong!  Help! Can you tell me, please, who has my boots, and why?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Crystal Minh, VUGJGHSDNP", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "cm480192, cm480192@email.com, 7920863647", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4562": [{"speaker": "user", "text": "Hi i'm wondering about a Michael Kors shirt. I'm wondering what sizes the store has in stock currently I specifically am interested in knowing if any large are available", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4563": [{"speaker": "user", "text": "Hi! I would like some more information about a product I was planning to buy", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4564": [{"speaker": "user", "text": "Hi I was wondering if I could change the shipping on my order I need to receive it faster Alessandro Phoenix", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "RVJTWZKAP6 6286689229", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4565": [{"speaker": "user", "text": "Yes. I purchased a Michael Kors shirt from you, but it arrived with a stain. I'd like to return the item and get a refund, an exchange or a credit for future purchase. I intended to wear this shirt on an outing I hand planned, but I couldn't do so due to the damage. Sorry, misspelling (had planned).", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 4837181728 Username: jw577523 Email Address: jw577523@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--4566": [{"speaker": "user", "text": "Hi, I ordered the wrong item by mistake and would like to return it.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "czhang52@email.com Username: czhang52 Order ID: 9267683496", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "3362 Circle Drive  Newark, TX 67490", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4567": [{"speaker": "user", "text": "I would like to upgrade to overnight delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: H3OKWKUUWC Order ID: 8328621930", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4568": [{"speaker": "user", "text": "Hi, I just saw an email that has a different shipping date than I was previously told.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My Name is Albert Sanders. Email is asanders587@email.com and my account ID is AK9SG9YUOF", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id"]}}, {"speaker": "user", "text": "The order ID is 9300682566 It was supposed to be shipped by tomorrow afternoon.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok, thanks. I'm guessing you guys are busier than normal. Took me a while to contact you. Yes, my username is asanders587", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--4569": [{"speaker": "user", "text": "Hi! I wanted to know why I got charged twice for my subscription to be a premium member two times on my bill.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Albert Sanders JUTIKTHLLX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4570": [{"speaker": "user", "text": "I want to upgrade to overnight delivery so I can get my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: A06S2U3YCG Order ID: 0986215318", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4571": [{"speaker": "user", "text": "Hi, just wondering how long the premium membership lasts. Looking to see if its worth while for me.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4572": [{"speaker": "user", "text": "Hi there! I'm looking back at my order statement and I think I may have been overcharged for shipping. It's never been this high before on any of my other orders!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Absolutely. My username is crystalm413, and my email address is crystalm413@email.com. The order ID is listed as 7648957570", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4573": [{"speaker": "user", "text": "Hello, I'd like to check the status of my account. It seems like I'm missing credits worth $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4574": [{"speaker": "user", "text": "I wanna know more about some Guess Boots I found", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}, {"speaker": "system", "text": "Most of the Guess boots are waterproof, with a few exceptions depending on the season.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4575": [{"speaker": "user", "text": "Hello, I cannot access my account because I forgot my password. I wanted to view my online history. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "my username is rodriguezd869", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4576": [{"speaker": "user", "text": "Hi, I'm having a problem with your website. It is so slow! I need to buy some stuff and it's taking forever to load.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4577": [{"speaker": "user", "text": "hi, i need to change my delivery time i would like to get it in the morning asap", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: EW7OEFPIIS Order ID: 1432089369", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4578": [{"speaker": "user", "text": "I would like to know the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: N7JHONHONG Order ID: 6852066993", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: josephbanter869 Email Address: josephbanter869@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "system", "text": "Let me look that up for you. 7.99 Hello Are you still there?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4579": [{"speaker": "user", "text": "Hi good afternoon. I just had a quick question regarding a product I'm interested in purchasing", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I'm interested in the Guess boots that costs $79. How long does it take to break in the boots?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4580": [{"speaker": "user", "text": "Hi, I'm trying to buy some boots, but they seem to be much more expensive compared to what I saw yesterday, what's the deal with that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "CCSVG3OKKY, 1815124648", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4581": [{"speaker": "user", "text": "I'm thinking of ordering from you, but before I do, I need to know your refund policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4582": [{"speaker": "user", "text": "Hi. My account uses two factor authentication. But all that stuff is on a phone I had and I lost it. Can you help me log into my account without it?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4583": [{"speaker": "user", "text": "Hi there! I need to return an item.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Rodriguez Domingo, and my usrename is rodriguezdomingo486, email rodriguezdomingo486@email.com. The order id is 9236237564", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6870 Lexington Ave, Brighton, TX 71048", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4584": [{"speaker": "user", "text": "Hey, I discovered today that I was charged for a jacket that I never bought. How could that happen?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I don't know my account ID, but my order ID is 1674115642. My username is crystalm341 and my email address is crystalm341@email.com.", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--4585": [{"speaker": "user", "text": "Hi I only ordered one pair of Jeans but the email I received look like there is 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "4136833806 JFSIK2QWTL Kinda in a hurry, sorry. Will this take a while?", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4586": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I have a question about these Calvin Klein jeans for $94.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--4587": [{"speaker": "user", "text": "Hello I was. charged on my billing statement and it has not been reversed even though I have completed the return of it", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: safzal42 Email Address: safzal42@email.com Order ID: 1697177242", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4588": [{"speaker": "user", "text": "Hi there, I'd like to keep my subscription for the service. Can I go ahead and pay for my annual subscription? I enjoy the service.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is 51P3UBCEDG", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 9601823736 and the name is Alessandro Phoenix", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4589": [{"speaker": "user", "text": "Credit cards getting invalidated on the website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4590": [{"speaker": "user", "text": "Hello, I am wondering about your premium memberships", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4591": [{"speaker": "user", "text": "would like to check my order status but cant since i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "36816. 825 541 1702", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4592": [{"speaker": "user", "text": "Can I move up my delivery date to next week on my order? The shipping fee is too high for me right now since my pay's been cut.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: BCMZTYKLKU Order ID: 4905628193 Sorry, I know it's a pain, but I'm sure i'm not the only one asking for this kind of thing now. :(", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4593": [{"speaker": "user", "text": "I would possibly like to gift wrap my  item. How would I go about this?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Ok, the base cost to wrap is $ 4.99, which item does Mr. David want to wrap?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok, no problem in this case, it would be $ 4.99 per item.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4594": [{"speaker": "user", "text": "hi Can you help me check my account status?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: ZF78KNQ9K4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joseph Banter Order ID: 9505184520", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4595": [{"speaker": "user", "text": "Hi! I have a question about this coat.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--4596": [{"speaker": "user", "text": "I just bought an item but want a refund now", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Name: Joseph Banter Order ID: 0124366022", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: josephb0 Email Address: josephb0@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Address: 5951 Lexington Ave  Jacksonville, MI 22778", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4597": [{"speaker": "user", "text": "Hi, I just wanted to make sure the shirt I want to buy is available in my size today", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4598": [{"speaker": "user", "text": "Hello So, I'm looking at buying some stuff and was wondering what has to happen to cancel a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4599": [{"speaker": "user", "text": "Hello, I am having trouble getting in to my account as I have lost the phone I need for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4600": [{"speaker": "user", "text": "Every time I look at something on your website it is out of stock. What seems to be the problem?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--4601": [{"speaker": "user", "text": "good afternoon, i have a quick question for you", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "haha thank you i'm just curious how much it is to stich my name on one one of my items i'm thinking of buying it but i want to make sure that i can get my name stitched on at a reasonable price its on the michael kors jeans, the 49 dollar ones", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4602": [{"speaker": "user", "text": "yeah i would like to know is there design with ripped holes ?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4603": [{"speaker": "user", "text": "Hello, I am trying to purchase something and my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4604": [{"speaker": "user", "text": "Hello there, I was wondering if it were possible to  talk to someone who can help me with my account?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4605": [{"speaker": "user", "text": "Hi, I just have a quick question.  Do you know a lot of details about the jeans for sale?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4606": [{"speaker": "user", "text": "hi, I want to see my shopping history but I can not access my account I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Email Address: cz770689@email.com 63032", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--4607": [{"speaker": "user", "text": "I want to know if guess jeans comes with a design with rips in them?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--4608": [{"speaker": "user", "text": "I need to check my order status but I can't access my account Name: Crystal Minh I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4609": [{"speaker": "user", "text": "Hi I got charged twice for my subscription and I wanted to dispute the charge", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: PKWSJLKS7X", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0037273858", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4610": [{"speaker": "user", "text": "hello i keep trying to add a product to my cart, but it looks like the cart never updates with that item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4611": [{"speaker": "user", "text": "Hi, I would like to know if there is a jeans design with ripped holes in them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4612": [{"speaker": "user", "text": "Hi, I was just curious to know why the shipping fee was so high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "rdomingo321, rdomingo321@email.com, 9919412590", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4613": [{"speaker": "user", "text": "Hey I'm trying to check out the status of my account because I have a question about shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "So I could order this Tommy Hilfiger jacket for $54 and it would be shipped free?", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--4614": [{"speaker": "user", "text": "Hello, I have been trying to figure out why the website is so slow It is not usable at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4615": [{"speaker": "user", "text": "IHi I have a question about my recent order", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "dw970176  dw970176@email.com 8207210138", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "ok great 8178 Primrose Ave  San Mateo, CA 59044", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4616": [{"speaker": "user", "text": "I would like to know when the annual sale ends?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4617": [{"speaker": "user", "text": "Hi. I am interested in buying the $59 Guess boots. I just need to know if they are regular width or wide width?", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["boot"]}}], "ABCD--train--4618": [{"speaker": "user", "text": "Yes.    I'd like to know more about your premium membership.   I'm trying to figure out of the membership costs is worth the savings I get while getting my daughter ready for college.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4619": [{"speaker": "user", "text": "I have a promo code can you tell me when they expire?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4620": [{"speaker": "user", "text": "HI I have purchased one Jacket I wrongly mentioned my payment method", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4621": [{"speaker": "user", "text": "HI! I had ordered a pair of Calvin Klein jeans but I do not need them anymore and I was hoping you could help me return it for a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: jb941892  jb941892@email.com Order ID: 9442376768", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4622": [{"speaker": "user", "text": "Hi! It has been 9 days and I still haven't recieived my package.  Can you check my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "safzal66@email.com safzal66 8604119528", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "2815 1st Ave  Raleigh, WA 20686", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4623": [{"speaker": "user", "text": "I want to log into my account, but I forgot my username. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 47733. Phone# is 011 189 5099", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4624": [{"speaker": "user", "text": "I want to check the status of my account, I think I may have some credits missing.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4625": [{"speaker": "user", "text": "i forgot my user name and i cant get into my account! My name is Crystal Minh", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "87779 Phone Number: (553) 701-5359 dont have my email", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4626": [{"speaker": "user", "text": "Well, I'm having a very odd day today The weather here is so odd! Snow in April can you believe it? And then I got a strange email from you It says that I ordered two Michael Kors shirts But I remember only ordering one shirt Can you help me figure this out?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "yes, of course JXYPFWHDKO 9049951997", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4627": [{"speaker": "user", "text": "Hello, I would like to get a refund please.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: ap506881 Email Address: ap506881@email.com Order ID: 0009663564", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "OK I will take a check. Address: 2557 Primrose Ave  Jacksonville, WA 16178", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4628": [{"speaker": "user", "text": "I need to get my package to me faster", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}], "ABCD--train--4629": [{"speaker": "user", "text": "hi there i seem to have forgotten my username.  can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(639) 247-5991 9729", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--4630": [{"speaker": "user", "text": "I heard some news and would like to check my status of my account because my subscrption was removed even though i wanted it still", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4631": [{"speaker": "user", "text": "I signed up for the premium subscription but money is tight and i was wondering if i could get an extrension on the payment this month.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes, it's Alessandro Phoenix and my account id is O3KGRN00KD", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes its 9577464276", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4632": [{"speaker": "user", "text": "Can you check the status of my account. My premimum subscription seems to have been removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4633": [{"speaker": "user", "text": "Hi, I'm curious about this white CK shirt, does it shrink. It's the Calvin Klein $59 shirt, I need the right size.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--4634": [{"speaker": "user", "text": "I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "3Z7F0IRNLF 9974263074", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4635": [{"speaker": "user", "text": "Hi! I wanted to know what status of my premium subscription shopping service You see I would like to keep the subscription and wanted to know if there is a balance on the account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: EU3WIXW1C7 Order ID: 5845838487", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4636": [{"speaker": "user", "text": "I want to get a refund before my item ships, I actually changed my mind about an order", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: CWR9DPFHEP Order ID: 2314751447", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4637": [{"speaker": "user", "text": "I ordered a pair of boots and they are the wrong size and I would like to see about returning them.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "safzal16 safzal16@email.com Order ID: 5852467773", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4638": [{"speaker": "user", "text": "Can you confirm that my item will be shipped tomorrow? I got an email that is saying it won't be shipped for three days", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "0U4CLAXFCQ 3917487669", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "josephbanter669 josephbanter669@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4639": [{"speaker": "user", "text": "Hi, my name's Sanya Afzal I'm sorry, and a bit embarrassed, to say that I've completely forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip is 51205 (847) 018-7914", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4640": [{"speaker": "user", "text": "Hi! I would like to know the price of gift wrapping.  I want to buy something for my niece but I can not wrap", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4641": [{"speaker": "user", "text": "I placed an order for a Tommy Hilfiger shirt and my confirmation says I ordered 2 when it should only be one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "David Williams Account ID: QWHRWXYMDP Order ID: 1526447304", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4642": [{"speaker": "user", "text": "I was charged twice on my bill for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Albert Sanders QHRWHD5RID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4643": [{"speaker": "user", "text": "Hello there. I need to check my order status but I can't remember my online password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes i do. it's sanyaafzal829", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok my pin number is 983591", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4644": [{"speaker": "user", "text": "I want to change the primary payment method for my account, since it's not showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "My name is Chloe Zhang and my account username is cz566598", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Sure, my email address is cz566598@email.com and my zip code is 39850", "domains": ["manage account"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--4645": [{"speaker": "user", "text": "I have the premium subscription and I need to pay for it so I don't lose it!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: YP9JPQOIVX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4646": [{"speaker": "user", "text": "I want to return the boots I ordered. The color is much different from what I expected.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My order id is 3978200954 chloezhang782@email.com My user name is chloezhang782", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "4103 Kennedy St  Brighton, WA 6274", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4647": [{"speaker": "user", "text": "The website is running extremely slow today. The page expires before it loads and I don't think it is on my end. Have you been having issues with it?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4648": [{"speaker": "user", "text": "hi i ordered an item wanted to know my status of the shipping?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "let me know if its shipped Order ID: 7025385852", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4649": [{"speaker": "user", "text": "Hi, I made an order, but I'm afraid I've changed my mind and I need to cancel it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Order ID is 6403188446", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jbanter2@email.com my username is just jbanter2", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "$64 for the Calvin Klein Jacket", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4650": [{"speaker": "user", "text": "Hi there. I got an issue with my account, my name is spelled wrong. Can it be fixed?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Let me see here, my username is davidw33, if that'll help you", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My zip code is \"6971\" (for some reason, there's only 4 digits!) and I don't have a phone #. My email is davidw33@email.com, though", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--4651": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4652": [{"speaker": "user", "text": "I need to check the status of my account The subscription got taken off my account even though I want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4653": [{"speaker": "user", "text": "I'm concerned because the cost of shipping for my order was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sanyaafzal391@email.com, sanyaafzal391, 9843475977", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4654": [{"speaker": "user", "text": "Hi! Can I ask about the membership. What levels are there and what benefits from each level?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4655": [{"speaker": "user", "text": "Hi! I would like to change my phone number on my account. It's off by one digit.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "My correct phone number is (751) 395-4762. The one I have listed is (751) 394-4762, just need to change the 4 to a 5.", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Sure! Zip code is 94435.", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "My username is ap028425.", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email address would be ap028425@email.com.", "domains": ["manage account"], "labels": {"slots": ["email"]}}], "ABCD--train--4656": [{"speaker": "user", "text": "Hello? Is anyone home?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My name is Chloe Zhang and my Account iD is QTMWHZKUKJ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yeah, it's 7718306342", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4657": [{"speaker": "user", "text": "Good afternoon! I was actually wanting to know more about the return policy? I'm planning to buy stuff for a friend and not sure if they will like it or not.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4658": [{"speaker": "user", "text": "Hi, I'm trying to make a purchase but my credit card keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4659": [{"speaker": "user", "text": "Hi, I looked at my statement and see a charge and I did not buy anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Joseph Banter 3382052972", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jb652512@email.com jb652512", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--4660": [{"speaker": "user", "text": "Can you tell me how much overnight shipping costs?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4661": [{"speaker": "user", "text": "Hi!  I am hoping you can help.  I just ordered something and my email confirmation shows 2 items.  Can you check on the status for me?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID is JFBOWC8NZO Order ID is the 6257267792", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4662": [{"speaker": "user", "text": "I forgot my username can you find it for me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--4663": [{"speaker": "user", "text": "Hi I have a question about my account. I'm not sure but I think my premium subscription is expiring soon can you check?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang PNNIKPNUEY", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4664": [{"speaker": "user", "text": "Hi I want to know more about a product because I am thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4665": [{"speaker": "user", "text": "Hi I need some help I am trying to add a pair of boots to my cart but it is not letting me I am not sure how to proceed I am not computer savy lol so any suggestions that you can give me would be great.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4666": [{"speaker": "user", "text": "Hi I\u2019m trouble adding an item to my cart. Can you help", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4667": [{"speaker": "user", "text": "What has to happen for a subscription to be cancelled?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4668": [{"speaker": "user", "text": "My cart isn't updating.  I'm trying to add something to it but anytime I do, it just still looks empty like I didn't put anything in there.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4669": [{"speaker": "user", "text": "I am trying to sign into my account but lost the phone to use for my two factor authentication :(", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4670": [{"speaker": "user", "text": "I need to see about returning a pair of jeans.  I got the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop692 alessandrop692@email.com Order ID: 4981388038", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6970 2nd Ave, Baltimore MI 84811", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4671": [{"speaker": "user", "text": "What is the refund policy of your website?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4672": [{"speaker": "user", "text": "I'm trying to buy something but my credit card keeps getting rejected by the site.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4673": [{"speaker": "user", "text": "Hello, I would like to return an item I purchased as it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "josephb9,  josephb9@email.com, 2306076132", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1418 Primrose Ave Raleigh, WA 59427", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4674": [{"speaker": "user", "text": "i need a refund status my order id is 7431504405", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund status"]}}, {"speaker": "user", "text": "rodriguezdomingo226 rodriguezdomingo226@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4675": [{"speaker": "user", "text": "can you tell me how much to stitch my name on items.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4676": [{"speaker": "user", "text": "i would like to get a refund on an item", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "yes i am username: ap939291 email: ap939291@email.com and order number is 5254717006", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I've refunded $49, is there anything else I can assist you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4677": [{"speaker": "user", "text": "Hello i want to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Name: David Williams Email Address: dwilliams147@email.com  Username: dwilliams147 Order ID: 1050305672", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4678": [{"speaker": "user", "text": "I wanna double check my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Order ID: 7401259487 Email Address: davidw79@email.com  Username: davidw79", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--4679": [{"speaker": "user", "text": "I needed to log into my account, but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone number is 350-594-5673, zip code is 89506", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4680": [{"speaker": "user", "text": "Hey, I have a complaint. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--4681": [{"speaker": "user", "text": "Hi. I see a pair of boots I really like on your website, but they are significantly more than other companies. Is this the best price you can offer?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: 569PHQZO8I", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Crystal Minh Order ID: 2793083116", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4682": [{"speaker": "user", "text": "Hi.  I was charged for something but I didn't buy anything. Please help", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "cminh161 cminh161@email.com 7876209532", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$49 Thank you", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4683": [{"speaker": "user", "text": "Yeah, so something weird is going on with your pricing. I looked at a jacket yesterday, but when I checked it again today the price was way higher It's supposed to be a gift, so I couldn't buy it yesterday as I had to get the person's size", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sure, I'm Joseph Banter And my account ID is EJMKBECULR", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "OK, let me find that piece of paper... OK it is 2408030204", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4684": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because you want to keep your subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: HI0RT6NCHL Order ID: 7162315784", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4685": [{"speaker": "user", "text": "Hello! I cant seem to get into my account. I forgot my password and cant find a link on the website to do it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(385) 654-4375 WA 70902 and my email is czAAAAAANG@me.com", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "but you just told me to keep it secret! all this online stuff is so confusing. 755208", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4686": [{"speaker": "user", "text": "Good afternoon! I was hoping you could assist me with some. I recently placed an order, but have since recieved an email confirming the order with the wrong payment method. As such, I just want to check the status of this order and ensure it is still being processed.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure thing. My name is Crystal Minh, my account ID is TD7JPMU50F, and my order ID is 7923367556", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4687": [{"speaker": "user", "text": "I'm upset because I completed a return and my money still has not been refunded!!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--4688": [{"speaker": "user", "text": "Hi, I'm had some questions about membership with you guys", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4689": [{"speaker": "user", "text": "Hello, I have a question about a particular boot", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "For the boots by Tommy_Hilfiger that cost $89, how would I remove gum from the sole", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4690": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "it's jbanter9@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4691": [{"speaker": "user", "text": "Hi!   I am looking to buy some things for my wedding.  How can I get a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4692": [{"speaker": "user", "text": "hi, i need to move my shipping to next week delivery so i can avoid paying shipping costs", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4693": [{"speaker": "user", "text": "yes, i was thinking about pay a item but forst i would like to know a little more about it first", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "MY NAME IS  Rodriguez Domingo and i as looking at the Guess Shirt", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4694": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I am writing because these Tommy Hilfiger jeans are way overpriced at $74.  I saw them advertised for $64 on another company's website. Would you be able to price match the competition?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is PVETHVVUFK Order ID is 4743881505.", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4695": [{"speaker": "user", "text": "Hey I am on the road so I need to change my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I want to change it on the 4644315630 order", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4696": [{"speaker": "user", "text": "My username doesn't work I think I forgot it", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 30256 phone number is (900) 680-0605", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4697": [{"speaker": "user", "text": "hello, i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "58634 (780) 792-0182 I don't know the email address", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4698": [{"speaker": "user", "text": "I have just cancelled my gold status. How long does it last before it is cancelled", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4699": [{"speaker": "user", "text": "Hi, my credit card keeps getting rejected. I'm pretty sure there is not a problem with that card.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4700": [{"speaker": "user", "text": "hi i'm looking to have my name embroidered on a jacket any idea how much that costs? i was thinking of have the name stitched on the guess jacket that i just bought", "domains": ["storewide query"], "labels": {"slots": ["name"], "intents": ["pricing"]}}], "ABCD--train--4701": [{"speaker": "user", "text": "Hi, I'm having some trouble getting into my account. I seem to have forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure my name is Alessandro Phoenix Zip code is 50651 and phone number is (109) 883-8846", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4702": [{"speaker": "user", "text": "hey dumb problem but I'm not sure I remember my username I can't log in anyway", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ok I'm chloe zhange 1530 lincoln ave brighton wa 42558", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4703": [{"speaker": "user", "text": "i have signed up for premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Account ID: RTHQKOJPX7 my order id ... ok, i found it Order ID: 5514823934", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4704": [{"speaker": "user", "text": "I was looking at your website and there were several items I would like to purchase.  Can you explain the different membership levels to me?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4705": [{"speaker": "user", "text": "Hello, thi sis silly but I lost my phone that I nromally use for two-factor auth to get into my account. Can I have some help resetting my 2f auth?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes, it is as349070", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4706": [{"speaker": "user", "text": "I was interested in a Guess jacket but I was worried that it might shrink.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}, {"speaker": "system", "text": "You were asking about a Guess jacket?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Our Guess jackets are made of high quality fabrics that are not shrink-prone, thankfully! However, we recommend being careful when it comes to over-drying the jacket. Line drying, or putting it in the dryer on a low heat setting, is your best option.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4707": [{"speaker": "user", "text": "My name is Sanya Afzal and I need to update my mailing address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "7061 Primrose Ave  San Lima, MI 26314", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "safzal33 safzal33@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4708": [{"speaker": "user", "text": "I need to fix my info", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "4077 Kennedy St  San Mateo, NY 44264 is where I will be moving to", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "4077 Kennedy St  San Mateo, NY 44264", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Ok 4077 Kennedy St  San Mateo, NY 44264", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "4077 Kennedy St  San Mateo, NY 44264", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Why can't you use other information 4077 Kennedy St", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "4077 Kennedy St", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "44264 (643) 886-8115 cminh709", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "phone", "username"]}}], "ABCD--train--4709": [{"speaker": "user", "text": "Hi I wanted to check on the status of my order. I thought I ordered only one shirt but it shows two in my email confirmation", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "my name is Rodriguez Domingo account id is 68DS0M4KV5", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah its 8407984360 it's the calvin klein shirt", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4710": [{"speaker": "user", "text": "Hi. I placed an order but I need to remove the second item. my husband decided he didn't like it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "ok my account id is HXF7PNDEFV and my order id is 7845718916", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "the 2nd item i ordered, the jeans 89 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4711": [{"speaker": "user", "text": "HI.  My name is Albert Sanders.  I'm curious about the benefits of premium membership.  Can you tell me what they are?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4712": [{"speaker": "user", "text": "I need to sign into my account but forgot the phone # I used for the two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4713": [{"speaker": "user", "text": "I wanted to see when payment was due to keep my premium status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams AVF2XYILKB 4544583153", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4714": [{"speaker": "user", "text": "Hello, I need to check the status of mey order please", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My id is LKKRURUBSB, and the order id is 5409026170", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4715": [{"speaker": "user", "text": "I want to find out if I am missing $40 in store credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4716": [{"speaker": "user", "text": "I'm having trouble using a promo code.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4717": [{"speaker": "user", "text": "HI I have been trying to order this Calvin Klein shirt all week and it is still not in stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4718": [{"speaker": "user", "text": "Hi, I was charged twice for my subscription bill for some reason.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sure, my account ID is TR9IP3QJWZ and order ID is 9587228985", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4719": [{"speaker": "user", "text": "Hey this item I want to buy is overpriced. The competitors have it much much cheaper Sanya Afzal is the name", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: W9YE8OWYQZ Order ID: 1907935176", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It's the Calvin Klein Jacket. - you guys have it for 74 dollars -  Most places have it for 50", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4720": [{"speaker": "user", "text": "I was supposed to have a charge reversed and it has not been as of yet it was for a return that i already sent back", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "as595038@email.com  Username: as595038 Order ID: 1976071065", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4721": [{"speaker": "user", "text": "Hi, I'm looking to buy a jacket.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Not really. It's a jacket by Guess priced at $64. I think it is way overpriced compared to similar jackets by other brands. Any idea why it is so?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4722": [{"speaker": "user", "text": "i see a fee added to my order for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: HCOTJBTSQC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0028936602", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4723": [{"speaker": "user", "text": "I'm looking for something but no matter what I get no results...what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4724": [{"speaker": "user", "text": "Hi, I can't access my account because I forgot my password.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}], "ABCD--train--4725": [{"speaker": "user", "text": "Hi...Do you know when the fall collection will come out? I need clothes badly!", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4726": [{"speaker": "user", "text": "I want to check the status of my subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4727": [{"speaker": "user", "text": "I am trying to find out if my account includes free shipping for international packages.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4728": [{"speaker": "user", "text": "Hi the promo i am trying to use is declared invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4729": [{"speaker": "user", "text": "Hi! I need to know how much is due on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "6UZC5PUN6I 0227282796", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4730": [{"speaker": "user", "text": "Hi! I received an email this morning and I am alarmed I have a subscription with you and it says it was removed from my account I want to keep my subscription I have already paid for it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4731": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I was wondering if this Guess jacket for $84 is warm enough to wear when the weather is windy?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jacket"]}}], "ABCD--train--4732": [{"speaker": "user", "text": "Hello, I am trying to access my account but I have forgotten my user name", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sanya Afzal, 67268, sa592597@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--4733": [{"speaker": "user", "text": "I'm trying to add a product, but my cart isn't updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4734": [{"speaker": "user", "text": "HI! I wanted to discuss a bill I had signed up up for a premium subscription shopping service but I got charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: ZRIUKBKQRD Order ID: 8426325273", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4735": [{"speaker": "user", "text": "This is embarrassing, but can you tell me if or how I can remove gum from the sole of this boot?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4736": [{"speaker": "user", "text": "The item was cheaper today, compared to yesterday? Why this keeps happening?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "IGQOT6NWNK 1353314508", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4737": [{"speaker": "user", "text": "I just wanted to check the status of my premium shopping service, because I want to keep the service.I wanted to know when the fee is due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "The Order ID is 6213662901", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4738": [{"speaker": "user", "text": "Hi, I'm curious about the Guess jacket, How does the hood detach? Is it a zipper?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--4739": [{"speaker": "user", "text": "Hi, I think I have a problem with my subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4740": [{"speaker": "user", "text": "Yes, please. My name is Joseph and I placed an order for a jacket.  I am trying to figure out why a subscription was added to my account as I did not request that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--4741": [{"speaker": "user", "text": "I'm looking at an item that is showing as out of stock. I would really like to have this item. Is there anything you can do?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--4742": [{"speaker": "user", "text": "Hi, I'm trying to figure out the state of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I'm trying to buy a pair of Guess jeans, so can I just add that to my refund? Sanya Afzal", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "sanyaa38 sanyaa38@email.com 9163093193", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Guess jeans.", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Perfect, thank you. Would you please provide the total of your previous refund, as well as the cost on the Guess Jeans?", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "My initial refund was $100.  The jeans are $64.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4743": [{"speaker": "user", "text": "Hi! Good. How are you?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: DWJKCADJD5 Order ID: 5237637905", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4744": [{"speaker": "user", "text": "I need to check on my refund because I want to add a jacket to my existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sa072042 sa072042@email.com Order ID: 7388136864 My existing refund is $100 if that helps and the other refund I want is $64", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id", "amount"]}}, {"speaker": "user", "text": "great. And the total will be for $164?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4745": [{"speaker": "user", "text": "I have a question about some jeans I am a little on the short side and wondering if the jeans I want can be tailored", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4746": [{"speaker": "user", "text": "hello! how are you?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4747": [{"speaker": "user", "text": "Hi, I recently was trying to obtain a refund, and I was wondering where I am in this process?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "7124973012 cminh683 cminh683@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "I believe it was $94 can you verify this amount?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4748": [{"speaker": "user", "text": "hi i want to return a shirt because it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "the order id is: 6866066375", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: joycewu9@email.com  Username: joycewu9", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Address: 0297 Primrose Ave  Newark, CA 99507", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4749": [{"speaker": "user", "text": "Hi, can you please check on order 9361519809.  I have been waiting five days for it.  Thanks.", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: LDVMNCUB1A Order ID: 9361519809", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: sanyaafzal939 sanyaafzal939@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4750": [{"speaker": "user", "text": "Hi. I received a promo code 2 days ago and I am trying to use it. The site keeps telling me the code is invalid. Can you see if you can help me or tell me how to get the code to work", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "my name is Joseph Banter My email is josephb2@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--4751": [{"speaker": "user", "text": "When does the fall collection drop?  I'm so ready for pumpkin spice everything", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4752": [{"speaker": "user", "text": "I would like some information about a product I'm thinking of buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4753": [{"speaker": "user", "text": "I've been charged for an item that I never bought.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is normanb7, email normanb7@email.com, and the order id is 8664339029", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4754": [{"speaker": "user", "text": "Hello. I'm trying to buy the Michael Kors jacket for $64 but it keeps telling me it is out of stock.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Ok that will work My address is 9934 Kennedy St  San Mateo, TX 85349", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4755": [{"speaker": "user", "text": "i want to buy a michael kors jacket from you but i see your competitor is offering a much better offer. are you able to price match?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "GNTCDC9LHC  6456820047", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4756": [{"speaker": "user", "text": "I forget my username. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--4757": [{"speaker": "user", "text": "Hi there was a problem with my payment on an order the website seems to be slow and I cant use it. Do you know what the deal is?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "great. That works. the items is a shirt by Guess for $49 I have a gold level membership with you guys", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4758": [{"speaker": "user", "text": "I would like to review my history online But I lost my phone to use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Pin Number: 61638", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4759": [{"speaker": "user", "text": "Hello I have ordered three items and would like to check the status of shipping.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "DVKRPYYWUR my account id", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "7577765947 order id Joseph Banter", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4760": [{"speaker": "user", "text": "Hello. I have a question for you I bought a lot of clothes for my wife and she's really picky, so I might have to return some of them What is your return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4761": [{"speaker": "user", "text": "HI I forgot my username and so I cannot access my account I was hoping you could help me with it", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (301) 550-7670 rodriguezdomingo241@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--4762": [{"speaker": "user", "text": "The website is really slow and I am trying to wonder why that is? Will this problem get solved right away?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4763": [{"speaker": "user", "text": "Hi how are you? I have a question regarding my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Ok, it is O5BO6PGPZO", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah hold on. I think I have it 3603669182", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4764": [{"speaker": "user", "text": "Hey, I bought a promotional package and I'm missing $40 in credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4765": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Order ID is 5744282651.  I was wondering if I can move my shipping date to next week to avoid paying fees?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yes.  My account ID is 9KKYXLYI00.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4766": [{"speaker": "user", "text": "I am looking for more information about the Michael Kors boots before I buy them.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4767": [{"speaker": "user", "text": "Hi I made an order but I never received my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure thing. My name is Albert Sanders. Account ID is DI49L8N9VL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, thanks. 2418 Circle Drive  Brighton, TX 75828", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "A Michael_Kors jacket and a Guess shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4768": [{"speaker": "user", "text": "Hello my name is Crystal Minh", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Yeah sure so my ID is crystalm389 and the order ID is 7543870378", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "yeah sure its  8736 2nd Ave  Raleigh, CA 72980", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Oh sorry for that crystalm389@email.com thats my email adress", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--4769": [{"speaker": "user", "text": "I'm looking at my billing statement and i see that my charge still haven't been reversed even though i already completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: Email Address: cz449033@email.com Order ID: 9244973017", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: cz449033, Phone Number: (384) 637-9495", "domains": ["purchase dispute"], "labels": {"slots": ["username", "phone"]}}], "ABCD--train--4770": [{"speaker": "user", "text": "Hi, I'm trying to check on the status of my order. I cannot remember my password and I don't want to get locked out of the site.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Zip:  66918 (609) 498-5611", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4771": [{"speaker": "user", "text": "the website is just running really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4772": [{"speaker": "user", "text": "Hi, my name is Chloe and the promo code that I am using is not working even though I got the code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "I am not a member, I am a guest. I can tell you my order ID My order ID is 1768436006 Thank you!", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--4773": [{"speaker": "user", "text": "Hi, I am trying to buy a jacket on the web site but every time I search the results are not what they should be", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Its a Michael Kors Jacket its $74", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4774": [{"speaker": "user", "text": "Hi, I'm just wondering, I can't get to the site, is there a problem with it?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "I just wanted to verify the price If it's still $89?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I am showing that it is still $89.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4775": [{"speaker": "user", "text": "yes, I need some more time to get the needed money to purchase the coat", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Crystal Minh   acct# SNTO0VB25J", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "zip code-6345 Ph # (422) 693-7591  PIN  4442", "domains": ["subscription inquiry"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4776": [{"speaker": "user", "text": "Hello! I am here because I found one of your jackets to be really over priced compared to similar products else where.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "sure, my Account ID: LOPBOR1F4J and my order id is 4487751844", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4777": [{"speaker": "user", "text": "Hey I need to change my shipping to next week delivery, please.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Thanks! 97ILMJSPRR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Albert Sanders, 1114345895", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4778": [{"speaker": "user", "text": "Hi. I was going to check on an order but I can\u2019t , I lost the phone associated with the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My name is Albert Sanders  and my addresses  is 9512 Woodshore St  Jacksonville, TX 33375", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I do not. I\u2019m not sure which I used Does my pin of 10634 help?", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4779": [{"speaker": "user", "text": "I just received the boots I bought but they have a stain. I would like to return them.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cminh498@email.com username is cminh498 and the order ID is 1645224392", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Is there anyone higher up that could approve it? Or do I need to dispute the charge with my credit card company? I should not be charged $99 for stained boots", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4780": [{"speaker": "user", "text": "I forgot my password and was wandering if you could help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Norman Bouchard user name normanbouchard883", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4781": [{"speaker": "user", "text": "Hi I sign up for subscription wanted to know status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joseph Banter ESE70RKJWE Order ID: 0767132281 Let me know if I have to pay for subscriptions", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4782": [{"speaker": "user", "text": "Hi, I need to manage my shipping details please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "4930 2nd Ave  San Lima, WA 22225 oh, that is my new address", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "ok.  22225 did i forget to mention that I have an order in progress? That is why I need to manage the shipping. Sry", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "aphoenix411 aphoenix411@email.com Order ID: 1586953778", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Thank you for that. So you would like to change your address to the one you listed earlier? 4930 2nd Ave San Lima, WA 22225", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4783": [{"speaker": "user", "text": "I was going to check my order status but I seem to have forgotten my username can that be retrieved using my name Joseph Banter", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "51909 (277) 341-6741", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4784": [{"speaker": "user", "text": "Yes i would like to check the status of my order because im looking an it seems like there was an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang and my Account ID is WNH1V7NH5P", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 4212838670", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4785": [{"speaker": "user", "text": "Hi, I received a prmo code two days ago but when I try to use it is states, \"invalid?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4786": [{"speaker": "user", "text": "Hi, I just placed an order but I need to remove the 2nd thing on my order. I think i chose the wrong size.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "ok, it's aphoenix@email.com , my username is aphoenix  and the order id is 7494854496", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes, sorry my address is 1108 Kennedy St. Neward WA 53241", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4787": [{"speaker": "user", "text": "I am wanting to make a purchase. How much is your premium service?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4788": [{"speaker": "user", "text": "Hi! i am interested in a pair of jeans and have a quick question IS there a larger size available for the michael kors jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4789": [{"speaker": "user", "text": "Hi, I'd like to know more about my subscription status", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--4790": [{"speaker": "user", "text": "i have one query can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yesi know. 417918", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4791": [{"speaker": "user", "text": "Hello I'm here I was interested in the Michael Kors boots I wanted to know how long it takes to wear them in", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4792": [{"speaker": "user", "text": "I am thinking about buying, but I also want to know if I can cancel my subscription if I change my mind", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4793": [{"speaker": "user", "text": "i signed up for a subscription and i was charged twice for it instead of once.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "LD7AOEZVBY  3383800001", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4794": [{"speaker": "user", "text": "I need to check on the status of my subscription. It looks like it's inactive?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sure, my name is Crystal Minh. Account ID: DIO8JRSBYP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6954198011", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4795": [{"speaker": "user", "text": "I wanna check my account but I list my phone and can't get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "sanyaafzal401 no password", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--4796": [{"speaker": "user", "text": "I would like to check on the status of my jean order. Has my order shipped?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID is S76HMG1DQX 9439932330order ID is Order ID is 9439932330", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email address is jbanter0@email.com Please verify that the total order cost is $138 Is my order cost $138.00?", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--4797": [{"speaker": "user", "text": "Hi! So I just ordered an item but my confirmation email says I ordered two items. Can I check the order status? I only ordered one, not two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "I ordered a Guess jacket for $59 but it says I ordered two. And my full name is Sanya Afzal.", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "My Account ID is OYFXZYVJMW and my Order ID is 6176375759.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "And the good news is, that email contained an error on our part.  Sorry about that I can assure you that, in our system, you were charged for one Guess Jacket", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--4798": [{"speaker": "user", "text": "Hi.  My name is David Williams.  My Order ID is 8262364914,  On my last purchase of the Tommy Hilfiger jacket for $84, I was charged double.  Can you fix this issue?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "amount"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "I already provided my order ID.  My account ID is ICCFHWX0S5.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "So you were charged $168 and the expected total was $84, correct?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I'm so sorry for the inconvenience. I'm authorizing a refund of $84 to your account right now.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--4799": [{"speaker": "user", "text": "Hi, i want to buy something but my credit card keeps getting rejected. I am trying to figure out why my credit card is invalid on the website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4800": [{"speaker": "user", "text": "Hello, I am trying to buy something with a discount promo code but it is giving me an invalid promo code error.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4801": [{"speaker": "user", "text": "Hello- I have an order that I need to change the shipping on. I would like to move the shipping to next week delivery so that I can avoid paying any shipping fees.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "I don't remember my username, and I don't have an email address but my order ID is 3171421927", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "62954 zip code and phone number is (027)767-1728", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4802": [{"speaker": "user", "text": "Hi. I was trying to check on an order but I can't access my account. I can't remember my password for the life of me.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "zip is 92336 and phone is 870-112-4154", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4803": [{"speaker": "user", "text": "Hello, I am David Williams", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4804": [{"speaker": "user", "text": "I keep trying to search for this Michael Kors jacket, but it keeps giving me 0 results. I know you have to have it somewhere. It doesn't pull anything up, not even to say it's out of stock. Something's not right.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4805": [{"speaker": "user", "text": "YES I want to know when the local store closes because you are thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4806": [{"speaker": "user", "text": "Hello. I have a question about your membership system Can you tell me what the membership levels are? I would like to know more about this I might want to shop more with you and I need to understand your system", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4807": [{"speaker": "user", "text": "Yes, it's Norman Bouchard", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "yes it is  ESK7WAOA41", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4808": [{"speaker": "user", "text": "Hello there! I was just checking my order confirmation that I got through an email. It's really strange because I bought jeans and boots, and it says the payment has been processed for $2,000!!!!! The items are only $79 and $59. What happened!", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Norman Bouchard 8WR80UCJCW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4809": [{"speaker": "user", "text": "hi, the cost of shipping was too high i was wondering if i could get the fee waived", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David Williams Account ID: FTDN2VE60O", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "davidwilliams467@email.com davidwilliams467 Order ID: 6268569972", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4810": [{"speaker": "user", "text": "hiya i just made a purchase, but i don't think i want it anymore just hoping to cancel and get refunded before it ships", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "dw468461, 5117702721", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "dw468461, dw468461@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "that's probably a little high ;) $49 thanks", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay the amount 0f $49 has been credited back to the credit card on file, is there anything else I cna do for you?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4811": [{"speaker": "user", "text": "I would like to know when the fall collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4812": [{"speaker": "user", "text": "Hi, I forgot my password and I'm trying to order.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Ok. 94861 zip, Phone Number: (268) 642-3247, E mail is CMinh@hotmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4813": [{"speaker": "user", "text": "Ugh I am so frustrated. I keep trying to buy something but my credit card keeps getting declined. I really need this item for Mr. Scruffy.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4814": [{"speaker": "user", "text": "Hello I ordered some Tommy Hilfiger boots yesterday for $89  and see that they are way cheaper today. Why is this? I would like to get refunded the difference if possible", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "A Calving Klein shirt that is priced at $59 dollars. White shirt with black lettering.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--4815": [{"speaker": "user", "text": "Hello. I have a few questions", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4816": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I noticed that these Calvin Klein jeans are priced at $89 today, but yesterday they were cheaper.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I already gave you my name.  My Account ID is NH0SBZF1QX if that helps.", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4817": [{"speaker": "user", "text": "I have a question about a purchase I made.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "joycew38 joycew38@email.com 3617394361", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7411 Primrose Ave  San Lima, MI 20836", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4818": [{"speaker": "user", "text": "Hi, i wanted to check on my order but i forgot my password and cant get in", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4819": [{"speaker": "user", "text": "Hi I need your help I just signed up for a premium subscription service I really love it", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "sure HXERJA0SOL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Oh okay That would be good I really really need this extension My phone number is (993) 634-9554", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4820": [{"speaker": "user", "text": "Hi, I need help changing some shipping details on my shipping address. I'm at the same address, but I'm moving to the guest house out back and it has a different address. My Account ID: 8WADA2CFYN, if that helps.", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["manage"]}}, {"speaker": "user", "text": "Address: 3362 Lincoln Ave  Monterey, WA 84027 is the old address.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The new Address: 3362 a,  Lincoln Ave  Monterey, WA 84027 Zip code is same 84027 (see above) Phone Number: (906) 917-4785 the only change is the a, but I have my own separate address there, that way it won't bug my parents.", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Username: ap630732 Email Address: ap630732@email.com password from what? PIN from what, I gave you the number from the back of the credit card I used to pay.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4821": [{"speaker": "user", "text": "Hi i would like to know my status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4822": [{"speaker": "user", "text": "There is something wrong with your computer", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4823": [{"speaker": "user", "text": "Hi would like to dispute a bill I got charged twice Hello?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4824": [{"speaker": "user", "text": "I never received the package.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "5837 Lincoln Ave  Jacksonville, NY 54092 The item was Calvin Klein Shirt", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4825": [{"speaker": "user", "text": "Hello. I recently bought boots but returned them because they were way too small. I asked for a refund. I would like to know the status of the refund. Could you check that for me?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Order ID: 5508118157, Email Address: aphoenix693@email.com; username aphoenix693", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--4826": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My Order ID is 1495528470.  I recently purchased guess jeans for $89 but I was charged twice.  Can you fix this?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes.  My account ID is NDHZT38904.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "I apologize for the error. Your order is shipping only one pair of jeans. I'd be happy to make the adjust of $89 to your account.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--4827": [{"speaker": "user", "text": "Hi, I am really your merchandise and I have some questions about the premium membership. I mean, I am really liking your services.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4828": [{"speaker": "user", "text": "ho long does it take for these shoes to break in? you know to feel comfortable", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4829": [{"speaker": "user", "text": "Hello, I have an issue with an order", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "yes my username is rodriguezdomingo784, my email is rodriguezdomingo784@email.com and my order ID is 4071868700", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it was 54$", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I am sorry about the chare you will be refunded the $54 Is there anything else I can do for you?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--4830": [{"speaker": "user", "text": "I just want to make sure the premium subscription is still on my account.  i am not seeing the information when I log in", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4831": [{"speaker": "user", "text": "Yes i have some question about your premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4832": [{"speaker": "user", "text": "I'm thinking about buying some birthday gifts for my cousin and was wondering about gift wrapping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4833": [{"speaker": "user", "text": "Hi! I just have a quick question about these Hilfiger boots Are the laces black or dark brown.  I can not tell from the picture", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4834": [{"speaker": "user", "text": "I want to know the state of my refund because I want to add an item to my existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: albertsanders169, Email Address: albertsanders169@email.com, Order ID: 8773617827", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Michael_Kors Jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--train--4835": [{"speaker": "user", "text": "I want to check my order status please. I cannot do it online because I lost my phone.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4836": [{"speaker": "user", "text": "I want to check on the status of my order, please. My name is Alessandro Phoenix. My account ID is TKIM3YU4W2 My order ID is 0867239037", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"], "intents": ["status delivery time"]}}], "ABCD--train--4837": [{"speaker": "user", "text": "I need to check an order status", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4838": [{"speaker": "user", "text": "Hello. I can't get into my account because I forgot my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "No. But here are my phone numbers and Zip code: Phone (045) 343-2517. Zip: 45961.", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Here is my pin number: 45039", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4839": [{"speaker": "user", "text": "Hi! I bought a jacket online but unfortunately  when I recieved it, it had stain on the pocket. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 8184324738 Username: jb054381 Email Address: jb054381@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "Address: 8876 1st Ave  Brighton, NY 42186", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4840": [{"speaker": "user", "text": "I'm having trouble logging into my account, I think I've forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone number is (688) 030-9262 And my email is jwu34926@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--4841": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My Order ID is 2641176099.  I need to return this Tommy Hilfiger jacket for $89.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return size"]}}, {"speaker": "user", "text": "My username is safzal49, email is safzal49@email.com.  Order ID is above.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My address is 6027 Lincoln Ave, Brighton, MI 56495.", "domains": ["product defect"], "labels": {"slots": ["street address"]}}], "ABCD--train--4842": [{"speaker": "user", "text": "I need to know the state of my refund i want to add an item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: rodriguezdomingo259@email.com  Username: rodriguezdomingo259 Order ID: 9348464920", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Product: Boots Amount: $79", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4843": [{"speaker": "user", "text": "Hi I had placed an order and I was hoping to add an item to the existing order please I forgot to add it to my shopping cart earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: SYJRVL4QPY Order ID: 9954773433", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4844": [{"speaker": "user", "text": "I would like to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Joseph Banter   josephbanter602     0063069653", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "josephbanter602@gmail.com   Order ID should be 0062069653", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--4845": [{"speaker": "user", "text": "I was interested in checking the status of my account I was wondering about international shipping and if it is free based on my account membership level", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4846": [{"speaker": "user", "text": "I ordered boots from you in size 7 But the boots are really big on me and I need a different size Can you help me return them?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "crystalminh679 crystalminh679@email.com 8224455500", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4847": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I needed to find out if my account includes free international shipping. Would you be able to tell me?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4848": [{"speaker": "user", "text": "Can i change my shipping preference to next week delivery so i do not have to pay shipping fees", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang C24OO49VWF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4849": [{"speaker": "user", "text": "I am really confused and frustrated right now I ordered this jacket a long time ago and my package never arrived. What is going on??? Can you tell me the shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "All right Joseph Banter 9967913318 josephb4 josephb4@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "Okay I guess that would be good My address is 8008 Woodshore St  San Lima, WA 24901", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "It's your $79 Guess jacket", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--4850": [{"speaker": "user", "text": "Hello Can you please help me with something?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "N7KU6JNSXU 0720500677", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4851": [{"speaker": "user", "text": "Hey, I'm a college student and this is gonna sound dumb, but I don't know how to wash this Tommy Hilfiger shirt that I just bought. Can you help? Where's mom when I need her, right?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4852": [{"speaker": "user", "text": "I want to know how long premium membership lasts/ /thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4853": [{"speaker": "user", "text": "is there an issue with my order? Its been taking a long time to get to me", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "davidwilliams677 order id i can not find", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "davidwilliams677@email.com davidwilliams677", "domains": ["troubleshoot site"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "0840 Lincoln Ave Raleigh,TX 58702", "domains": ["troubleshoot site"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4854": [{"speaker": "user", "text": "Hello, I'm checking in on my order as the shipping status says I got it, and I haven't received it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams INYRNT6CK8 is my ID", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "davidw22@email.com Username: davidw22 Order ID: 3432812454", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--4855": [{"speaker": "user", "text": "Hi, I would like to check my order status. I ordered 1 item, but got a confirmation email for 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Here's my Account ID: 5DABW9FHMK and Order ID: 8407263216", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4856": [{"speaker": "user", "text": "hi i was wondering if I could switch shipping of my order to overnight?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "It is Joseph Banter and my account ID is 0UZIIEKARQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "it is 3459243501", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4857": [{"speaker": "user", "text": "I would like to upgrade my devilery to overnight shipping please.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sure...  My account ID is QSTGH0GR6Y I don't know my username", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6287051394", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4858": [{"speaker": "user", "text": "So I ordered something and I really don't want to pay a shipping fee, so can I just move it to next week for my boots to be delivered instead?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, my account is 7Q66PS8LVY and my order is 1118834806", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4859": [{"speaker": "user", "text": "Hello. I'm looking for the Michael Kors boots that are $54. I need a size 9 but it says they are not available.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--4860": [{"speaker": "user", "text": "My name is Alessandro Phoenix and I am worried about a return I made that has not been processed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "I already returned the item and the charge has not been reversed. The order ID is 1926278034", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alessandrop168 alessandrop168@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4861": [{"speaker": "user", "text": "I received a promo code two days ago, but when I enter it, I am told it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4862": [{"speaker": "user", "text": "Hi, I want to change my shipping date for my order My name is Joseph Banter and my order ID is 8779156681", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}], "ABCD--train--4863": [{"speaker": "user", "text": "I need to correct the address on my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "7872 Lexington Ave  La Fayette, CA 48429 should be 7873", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(575) 263-1496 sanyaafzal553@email.com", "domains": ["manage account"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--4864": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "There seems to be an extra fee added to my order and I have no idea what it's for it's Sanya Afzal Account id is HJWTPCYRP1", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4865": [{"speaker": "user", "text": "I was hoping to check on the status of an order i placed", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "cminh919 cminh919@email.com 7799350144", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4866": [{"speaker": "user", "text": "yes I would like to change the Primary payment method on my account because the Payment method now is showing up incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "phone number is 4675673589 and zip code is 75485 email address is CZhang@gmail.com", "domains": ["manage account"], "labels": {"slots": ["amount", "zip code"]}}], "ABCD--train--4867": [{"speaker": "user", "text": "Ni, I want to check on my order, I see an extra fee. (I meant Hi.) My Name is Crystal Minh", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "my account # 14MQXYD76Q Order ID 1697276287", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4868": [{"speaker": "user", "text": "Hi! Last night I bought a boot for my wife but she said that she doesn't like it. Can I remove it from my order?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Norman Bouchard XPWUYTYIXX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Do I need to pay for returning the item? it is $74 I mean the shipping fee", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4869": [{"speaker": "user", "text": "Hi, I really would like to upgrade to overnight shipping for my current order.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Yes, it's David Williams and my id is XP5ZFD8NPT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes its 6893997625", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4870": [{"speaker": "user", "text": "I would like to check the status of my order because the payment method seems to wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Order ID: 7921095386 Account ID: 0S1UA35MES Name: Joyce Wu", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4871": [{"speaker": "user", "text": "I want to check on my order status but I can't get to my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Pin?  Let me see if I wrote that down 295307", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4872": [{"speaker": "user", "text": "Hi, i would like to know more about a product that im thinking about buying.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4873": [{"speaker": "user", "text": "Hi I have a question about my account. I made an order but I checked the confirmation email and the company charged my credit card not my paypal account which I wanted Can you refund my credit card and charge my paypal account?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Joseph Banter OGYX9VWCCE 7514252560", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4874": [{"speaker": "user", "text": "i am curious about shirt i want to buy how do i get a stain out of the shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4875": [{"speaker": "user", "text": "Hey there So... I've received an email saying that my jeans were delivered.  HOWEVER, I still haven't received them. Can you please tell me what mailing address you have on file for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "josephb0@email.com, Order ID: 7071882702 Username is josephb0", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "My mailing address is:  7650 1st Ave,  Monterey, MI 2783", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Looks like you have the ZIP incorrect on your site.  It should be 27830", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4876": [{"speaker": "user", "text": "Hi! I was wondering if you guys wrap gifts", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4877": [{"speaker": "user", "text": "hiya i wanted to confirm my shipping address, because i got an email that made it seem like the order was going to the wrong address are you able to do that for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang C8EZDFUQDA", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "czhang63, czhang63@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--4878": [{"speaker": "user", "text": "Why are items always out of stock?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--4879": [{"speaker": "user", "text": "I want to change the address in my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "8044 Woodshore St Monterey, MI 51929", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "PIN : 778228 UserName: jb145369", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--4880": [{"speaker": "user", "text": "Hello, I forgot my username to check my account. Can you help me recover it?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 67951 phone number is (626) 966-7570 email is czhang@email.co", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4881": [{"speaker": "user", "text": "Hi there, I recently purchased an item but the shipping cost seems way too high. As such, I'm wondering why it is so high and whether I can get a refund for the high cost.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Not a problem. My name is Joyce Wu, my username is jw652082, my email address is jw652082@email.com and the order ID for the item is 8200963144", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4882": [{"speaker": "user", "text": "Hey I need to change my shipping information", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}], "ABCD--train--4883": [{"speaker": "user", "text": "hey there I am curious about your refund and returns policy? I have a friend who really loves this stuff but she is also super picky so I want to see what your refund policy is before I take the chance Do you do refunds at all ever? I want to get her a gift but in case she doesn't like it and needs to return it I need to know", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4884": [{"speaker": "user", "text": "i need to view my shopping history online I cant get into my account bc of my two favtor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: josephbanter816@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4885": [{"speaker": "user", "text": "Hello, I need to return a pair of Tommy Hilfiger boots as they are the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "albertsanders039,  albertsanders039@email.com, 6308800911", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4886": [{"speaker": "user", "text": "Hi, I need to return a jacket I bought in February.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "David Williams Sure, I didn't try it on until it got cold here, and when i did it was much too small. My order id is 9786302417", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "8403 Circle Drive  Baltimore, MI 14383", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4887": [{"speaker": "user", "text": "Hi...I would like to know if the delivery is really tomorrow afternoon I got an email contradicting this delivery date and I wanted to be sure that it was still on for tomorrow afternoon", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "my account id is 7KPXCYMMGR and the order is 7850064328", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "my username is nb581992, my email address is nb581992@email.com and the order is is 7850064328", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4888": [{"speaker": "user", "text": "Hi, I got charged twice for my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: DQKT19GDMW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7342196125", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4889": [{"speaker": "user", "text": "I am trying to order the Guess Jeans and they keep showing out of stock.  I am gold level and would like to know if there' s any way to get these jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--train--4890": [{"speaker": "user", "text": "Hello. I am really frustrated and I want help right now I want to make a purchase on your site, but you keep rejecting my credit card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4891": [{"speaker": "user", "text": "Hi I would like to know when the promo code can be used", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4892": [{"speaker": "user", "text": "Good afternoon! Can I have a quick question please?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "my acc ID is JYVFWIEB37 Order ID: 4288469877", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4893": [{"speaker": "user", "text": "Hi I have a question about my account I currently am signed up for your premium subscription. I think it's expiriing soon but I'm not sure. Can you check for me?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "David Williams B5Y5ZFL62X", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4894": [{"speaker": "user", "text": "Can you give me some information about the michael kors boots do you know if they are waterproof?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4895": [{"speaker": "user", "text": "I would like an extension.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "(513) 606-6864", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--4896": [{"speaker": "user", "text": "I am trying to buy something but my credit card keeps getting an invalid message on the website", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4897": [{"speaker": "user", "text": "I signed up for a premium subscription and need to know if there is a balance due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: FE10KNMNJE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order id is 9581129330", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4898": [{"speaker": "user", "text": "It looks like my shipping fee is higher than it should be, and I want to check on that.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, and my account ID is T8MJ3VUHRR", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is cz672738, email is cz672738@email.com, and order ID is 3857823395", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4899": [{"speaker": "user", "text": "Hi, i would like to check the status of a shipped item. I a notification by email saying order arrived today, but i have not received anything *got", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix. My account id is KHUWVF8B0D", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id: 8413365066 | username: aphoenix161 | email: aphoenix161@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--4900": [{"speaker": "user", "text": "Hi. I would like to know more about a pair of boots I'm looking at.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "It's a pair of Guess boots. I would like to know if the laces are black or dark brown?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4901": [{"speaker": "user", "text": "I got charged twice for the same item, but I only bought 1.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "David Williams, FUUVDYOLHV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4902": [{"speaker": "user", "text": "Yes i would like to change my shipping details because my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard and username is  nb093467, email address  nb093467@email.com order id  6267805604", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "okay great 2890 Rosemary St San Lima, CA 43280", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4903": [{"speaker": "user", "text": "Hi! I want to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidw14 davidw14@email.com 7769860523", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4904": [{"speaker": "user", "text": "Hello, I would like to know what the return policy is before I decide to order anything", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4905": [{"speaker": "user", "text": "Hi, there is this product that i want to know more about", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "the product is Guess boots costing around $54", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4906": [{"speaker": "user", "text": "hey I never got my package that I ordered it's been 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "dw716314 dw716314@email.com 8498695730", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4907": [{"speaker": "user", "text": "Hi, I got a promo code in an email last week and I want to know when it expires.  Can you help me with that?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4908": [{"speaker": "user", "text": "Im trying to buy something but my credit card keeps getting an invalid error why typing the information in", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4909": [{"speaker": "user", "text": "I placed an order, and I need to change my shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is joycew44, my email is joycew44@email.com, and my Order ID is 6379398433", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes, I'd like to have it sent to 2343 Maple Avenue, Springfield, IL, 60384", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4910": [{"speaker": "user", "text": "hello i was wanting to know the status of my silver membership please my name is chloe zhang", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "my account id is H7MY2AJYNH", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "it is 9908063804", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4911": [{"speaker": "user", "text": "Hi! I need to pay my annual subscription fee to keep it active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "5355864505 R5SPAOH8A7", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--4912": [{"speaker": "user", "text": "Yes, how do i go about getting a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4913": [{"speaker": "user", "text": "Hello how are you doing today", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "My full name is Chloe Zang My account number is 24132621 I ordered a pair of Tommy Hilfiger boots for 99 If it is not working that I would like to change the payment method to see if that works", "domains": ["manage account"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "My zip code is 56304 my username is czhang96 and my phone number is 9020145532", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}, {"speaker": "user", "text": "my order id number is 1149089064", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--4914": [{"speaker": "user", "text": "Hi! I was looking at buying an item but it seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Joyce Wu Its a Guess Jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--4915": [{"speaker": "user", "text": "Hi I am looking to get a refund I changed my mind about my purchase", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "my email is my name 428@email.com 2444178503 thats the order id", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "normanbouchard428 I gave the email it's normanbouchard428@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "$69 I meant 59 Sorry need my specs", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--4916": [{"speaker": "user", "text": "Hello I messed up my order and I need to fix it I am so stressed out these days and I ordered the wrong size by mistake I need to remove this Tommy Hiligier tshirt from my order Can you help me? Hello??", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Okay my account is 85AWJT6XDR my order is 6640586878", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I'm Brozone Bronze, sorry The item I don't want is a $94 shirt I want to remove that from my order", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--4917": [{"speaker": "user", "text": "Hello, I need to check to see if my order has been sent out yet please", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "alessandrop415, alessandrop425@email.com, 9739354493 It has been 9 days since my order and I am certain the shipping info originally said 3 to 5 days", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "the email is alessandrop415@email.com Sorry about that", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "0051 Primrose Ave, La Fayette, CA 46603", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Calvin_Klein shirt $89", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4918": [{"speaker": "user", "text": "an item I want is overpriced. what gives?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: JHC9SA1ED4 Order ID: 5912835376", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4919": [{"speaker": "user", "text": "hi I want to know how to get a membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4920": [{"speaker": "user", "text": "eb6d-1357 When do the promo code expire?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4921": [{"speaker": "user", "text": "have a question about my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "BNLFJ7LPTG 5XRQNY5PPP 1382012352", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4922": [{"speaker": "user", "text": "Yes, I'm trying to buy a pair of boots, but my cart won't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4923": [{"speaker": "user", "text": "Hi I have a question about an order I had made", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sanyaafzal321 sanyaafzal321@email.com 4777290029", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4707 Primrose Ave  San Mateo, NY 63350", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4924": [{"speaker": "user", "text": "HI! I wanted to access my account to check my shopping history but I have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: joycewu9", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Pin Number: 872381", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--4925": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Name: Crystal Minh  Phone Number: (668) 114-1252  Member Level: Bronze", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--4926": [{"speaker": "user", "text": "Hi, I have a bit of an odd question for you today, I am thinking about buying a pair of boots but I need to know if they are stain resistant", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--4927": [{"speaker": "user", "text": "I got charged twice for something I bought and would like a refund", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My account ID is TJSBGDTSSU and my order ID is 1147432657", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4928": [{"speaker": "user", "text": "I'm not able to access my account because I no longer have the same phone number for verification.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4929": [{"speaker": "user", "text": "Hi, i was charged for an order that i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jb924752 | Email Address: jb924752@email.com | Order ID: 2720274739", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4930": [{"speaker": "user", "text": "Yes i was trying to view my shopping history but can't access my account because i lost my phone to use my two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--4931": [{"speaker": "user", "text": "Hi I was trying to search for some items online. However the search results are completely unrelated. It is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4932": [{"speaker": "user", "text": "Hello, I was trying to buy some boots today but my cart never updates after I add the boots, what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--4933": [{"speaker": "user", "text": "Hello, I am hoping you can help.  I bought a premium subscription but may need a little more time to pya.  Can I get an extension? It's for my wedding so money is tight", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Crystal Minh Account ID is HODJRY7MZN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4934": [{"speaker": "user", "text": "I need to confirm what products were included in order number 203816127 sorry - wrong order id try 2038162027 are you still with me James?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "james, can you confirm that a calvin klein tee shirt was included in order number 2038162027?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "albert sanders c5fprxsoik", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4935": [{"speaker": "user", "text": "Hello there, I'm trying to order a Jacket and the website says it is out of stock.  Can you help me order it anyway?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's a Guess jacket, for $94", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4936": [{"speaker": "user", "text": "I have a question I've been trying to look for jeans on your website but it is really slow. Is there something going on with your servers?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4937": [{"speaker": "user", "text": "Hi. I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "59125 Phone Number: (354) 212-2784", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--4938": [{"speaker": "user", "text": "Hi this is Joyce Wu i'm wondering my current subscription member level", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--4939": [{"speaker": "user", "text": "I ordered wrong item.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jwu33055 jwu33055@email.com 4408170979", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4940": [{"speaker": "user", "text": "Hi my name is Alessandro Phoenix", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "I can't add items to my cart! It's not uploading for some reason Trying to buy the Tommy_Hilfiger shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--4941": [{"speaker": "user", "text": "Hi My account is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "So my actual address is 7095 Woodshore St  Monterey, WA 83734 But on my account it says 7094 Woodshore St The street number is wrong it should be 7095", "domains": ["manage account"], "labels": {"slots": ["zip code", "street address"]}}, {"speaker": "user", "text": "okay pin is 924644 My number is (542) 453-3942", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "huh weird my username is cminh994 does that work?", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "well i don't know it's cminh994@email.com all of this information is correct", "domains": ["manage account"], "labels": {"slots": ["email"]}}], "ABCD--train--4942": [{"speaker": "user", "text": "I just placed an order but I forgot to add an item to my shopping cart. Can I add the item now?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My name is Crystal Minh and my account ID is SVOC8OKP9K.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 0711311750.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--4943": [{"speaker": "user", "text": "I want to think these boots will fit me but they look too thin I need to know how wide they are or if there's a wide option maybe", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "they're the guess boots for 64", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4944": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I would like to change my primary payment method on my account.  It is currently PayPal, and I would like to change it to Credit Card,", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "zip code is 34450. Email is albertsanders755@email.com. Order ID is 5628744116.", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "order id"]}}], "ABCD--train--4945": [{"speaker": "user", "text": "I would like to know more about the Guess Boots that are $64", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}, {"speaker": "system", "text": "I can help you with that. What were you wanting to know about the Guess Boots?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4946": [{"speaker": "user", "text": "Hi, i want to confirm the shipping address because. i got an email implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 7MD0FZM92Y | Order ID: 9598702558", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: chloezhang261 | Email Address: chloezhang261@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Ah, the address should be Address: 7494 2nd Ave  Newark, TX 79801", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4947": [{"speaker": "user", "text": "Hi, i would like to check the status of my account because i think i may have some missing credits worth $40.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--4948": [{"speaker": "user", "text": "I am trying to access my account but forgot my username. Can I get a reminder please?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 86850 and phoine number is 684-323-4960", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4949": [{"speaker": "user", "text": "I would like to upgrade my order to overnight delivery please", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "pzeieuj4fy 7981174836", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4950": [{"speaker": "user", "text": "I'm trying to buy some clothing but the search bar is taking forever to load. Is there something going on with your servers?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--4951": [{"speaker": "user", "text": "Do the items in cart qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--4952": [{"speaker": "user", "text": "Hi, I'm having trouble accessing my account.  I lost my phone that has the two-factor check on it", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure!  It's aphoenix578@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--4953": [{"speaker": "user", "text": "Hi I have a question about my account. I signed up for the premium subscription service but I just checked my account and I was charged twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joseph Banter 7TCLHLVFK5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "59 sorry 55", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--4954": [{"speaker": "user", "text": "I need to change my address I had to move suddenly because of the COVID in the area", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joseph Banter 7JPUQL7GGN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "zip is 14762, josephb8@email.com, and josephb8", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "email", "username"]}}, {"speaker": "user", "text": "this should be for order ID 1575134590", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "1591 2nd Ave  Brighton, CA 14762", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4955": [{"speaker": "user", "text": "hi i want to buy some jeans from you but they are way much more than everyone else do you do a price match", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Joyce Wu  0D1YPV9GRT", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--4956": [{"speaker": "user", "text": "yes i husband just told me he seen that my premium subscription has been removed from my account. And i don't understand why see i do want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4957": [{"speaker": "user", "text": "I am calling in to complain because the item I want to buy was much cheaper yesterday when I checked.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: WEH5PEEIXL Order ID: 2089049601", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4958": [{"speaker": "user", "text": "Hi! I need you to check on my order, I don't think I used the right payment method!", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "ok Account ID: CQYXAWD1PQ Rodriguez Domingo", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4959": [{"speaker": "user", "text": "I want to return a pair of boots I just bought because they had a stain on the left boot near the heel. I am disappointed because I loved them!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and the order id is 2749351017", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is rd904776 and my email address is rd904776@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Perfect. I would like to exchange them. Do you have another pair in stock? I would return them and would like another pair sent to the same address that is 9419 brushwick drive, san lima, mi, 90724", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4960": [{"speaker": "user", "text": "Hi, I'm thinking of subscribing, and I'd like to know what happens if I miss a payment.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4961": [{"speaker": "user", "text": "Hi, I want to do some shopping there, but the website is running really slowly.  Glacially, even Other pages seem to be working for me, including this chat window.  Is there an outage today?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4962": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service and I wanted to know about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: 5XYBBZUTII", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6121219815", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--4963": [{"speaker": "user", "text": "Hi, just a quick one When does your spring collection arrive? Or has it done so already?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--4964": [{"speaker": "user", "text": "I want to return my product, I ordered yellow but its green for the boot.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: davidw91, Email Address: davidw91@email.com and my order is 2170342496", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9319 Kennedy St Jacksonville, California 16828", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4965": [{"speaker": "user", "text": "I was wondering why there's still a charge on my account even though I completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "crystalm703 crystalm703@email.com 3807003227", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4966": [{"speaker": "user", "text": "I want to get a pair of jeans", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I did the guess jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "I can order the Guess jeans for you Chloe.", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--train--4967": [{"speaker": "user", "text": "Hi! I had placed an order, I would like to change the shipping to next week delivery I do not want to pay a sipping fee shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: LLOEJJ8GWH Order ID: 8966774092", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4968": [{"speaker": "user", "text": "I wanted to log in to my account but I seem to have forgotten my password, can you reset that for me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--4969": [{"speaker": "user", "text": "hello, my cart is not working properly I can't figure it out! I'm trying to buy these jeans, so I add them and then they are not showing up in my cart!", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "ok the Michael Kors jeans they are $69 did it work?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--4970": [{"speaker": "user", "text": "Hello I would like to know more about a Tommy shirt I would like to buy", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4971": [{"speaker": "user", "text": "Hello! I have a premium subscription, but I was charged twice, so I would like to dispute the bill, please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes, account ID: ANMJKZHIXV Order ID: 8171933698", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4972": [{"speaker": "user", "text": "i need to change my phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(080) 900-0240", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "73191 , alessandrophoenix314, alessandrophoenix314@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}, {"speaker": "user", "text": "(080) 900-0240", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--4973": [{"speaker": "user", "text": "Hello there, I'm just curious how long a premium membership lasts?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4974": [{"speaker": "user", "text": "I 'm trying to get into my account and can't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "phone # 037-812-4724 zip code 26363", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--4975": [{"speaker": "user", "text": "why was there an extra fee added to my order?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Rodriguez Domingo,XKUQTJLATO", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--4976": [{"speaker": "user", "text": "yes i would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "username is alessandrophoenix397, email is  alessandrophoenix397@email.com and order id is 5096612783", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2613 Circle Drive  San Mateo, NY 24571", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--4977": [{"speaker": "user", "text": "I was calling to check the status of my order There seems to be an extra fee added to the account for no apparent reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: UUUNG286GX Order ID: 6127786687", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4978": [{"speaker": "user", "text": "I have been waiting five days and wanted to check on my items status, I haven't got it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "cm496368 cm496368@email.com 6506964376", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--4979": [{"speaker": "user", "text": "I want a premium membership so I can buy everything on your website! I love it all! How do I get one?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4980": [{"speaker": "user", "text": "Hello, I wanted to check on my order because I think the delivery time is not correct.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "DT53O7EJZU, 2693087522", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4981": [{"speaker": "user", "text": "Hello my name is Albert Sanders I have a subscription but I think it's cancelled. How does this affect me buying things now?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--4982": [{"speaker": "user", "text": "I'm having trouble today, my promo code isn't working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--4983": [{"speaker": "user", "text": "I signed up for a premium subscription but I need a little more time to come up with the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: GO63B1G2IU Order ID: 6401681453", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4984": [{"speaker": "user", "text": "HI i was calling to check the status of my order I see that there is an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: T3GH4JF9FH Order ID: 7278908661'", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4985": [{"speaker": "user", "text": "Are these Tommy Hilfiger jeans embroidered?  And how often do they have to be washed? Are these tommy hilfiger jeans embroidered?  And how often do they need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--4986": [{"speaker": "user", "text": "The promo code I am trying to use is being declared as invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4987": [{"speaker": "user", "text": "I am frustrated because every time I try to order a particular pair of boots they are out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Order ID: 2592945001 I don't have an acct. ID.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Guess boots for $94", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--4988": [{"speaker": "user", "text": "I want to check if my subscription is still active.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--4989": [{"speaker": "user", "text": "Hello, I would like to know about how to care for a shirt I am interested in purchasing. It is a Tommy Hilifinger. I would like to know how to wash it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--4990": [{"speaker": "user", "text": "Hi. I want to get a product But I would like to have more information about it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "It's a Guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--4991": [{"speaker": "user", "text": "Hi! I HAVE A COUPLE OF QUESTIONS", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--4992": [{"speaker": "user", "text": "Im trying to use my credit card online but i keep a invalid message", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--4993": [{"speaker": "user", "text": "I want to know my refund status.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: joycew90,Order ID: 4420681581 and my Email Address: joycew90@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--4994": [{"speaker": "user", "text": "I was looking to buy an item but it seems overpriced in comparison to other stores.,", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "TCXZYVZVFV 6238347674", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--4995": [{"speaker": "user", "text": "I am trying to use a promo code but it keeps saying its invalid. I got it five days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--4996": [{"speaker": "user", "text": "hi i am trying to buy something but the website is running too slow to use", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--4997": [{"speaker": "user", "text": "i just wanted to check the status of my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "and find out how much is due Norman Bouchard OLA0OZJXEN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4998": [{"speaker": "user", "text": "Hi. I have an issue with my subscription Can you tell me if my premium subscription has been activated? I think that I might owe a fee for it, but I'm not sure", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sanya Afzal PB5YL5MMYA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--4999": [{"speaker": "user", "text": "Im ok - hope you are too", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: A0C6D7AVQZ Order ID: 5948562041", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5000": [{"speaker": "user", "text": "I want to check on the shipping status of my order.  It's been 9 days and I haven't received it yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "aphoenix814 aphoenix814@email.com Order ID: 9436026346", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3705 Lincoln Ave, San Lima NY 25171", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The Guess jacket and the Calvin Klein jacket", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5001": [{"speaker": "user", "text": "Hello. My husband says we lost my subscription and I don't know why. I was at Bronze level and I want to keep it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5002": [{"speaker": "user", "text": "Hi - I was wondering if you could help me out with care instructions for these jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5003": [{"speaker": "user", "text": "I need to check on the status of my recent order. There appears to be an extra fee.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "hold on I think I gave your the order id XBJBW9IYJX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5004": [{"speaker": "user", "text": "Hi my name is Rodriguez Domingo I bought a shirt and jacket recently but I just got an email saying I bought boots Can you see what has happened", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: F8HJ1PHYJD Order ID: 2230128968", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: rdomingo843 Email Address: rdomingo843@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID: 2230128968", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5005": [{"speaker": "user", "text": "need a password reset i guess", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal sa942967", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5006": [{"speaker": "user", "text": "I just need some information about a product.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I was hoping you might be able to check if there are any smaller sizes of Guess jeans?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "It looks like we're out of stock of 27 waist Guess jeans. We'll receive more at the beginning of next month. Check the website again then.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5007": [{"speaker": "user", "text": "I am trying to see my shopping history online, but I can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My zip code is 109 and my email address is JoyceRoyce@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I do have that! 165386", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5008": [{"speaker": "user", "text": "Hi! i need to move my shipping to next week delivery i want to avoid paying the fee!", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: DGXSV37G6D order: 8793694282", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5009": [{"speaker": "user", "text": "Thinking buyung Tommy Hilfiger jeans Want to know more about it?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5010": [{"speaker": "user", "text": "yes i would like to get some more info on an item im looking at buying off you're site", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5011": [{"speaker": "user", "text": "Yes i would like to check the shipping cost because i feel like the shipping was to high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Crystal Minh, my account id is YS6C8TEJFZ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is crystalm389 and email is crystalm389@email.com and order id. 2772310588", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5012": [{"speaker": "user", "text": "Hey I wanted to check the status of my order because the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "This is my Account ID: 78PQAL4JTF  Alessandro Phoenix Order no 0215501496", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5013": [{"speaker": "user", "text": "Hi, I want to check my subscription status. My name is Norman Bouchard.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: HYXN2ENUXN Order ID: 4089161581", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5014": [{"speaker": "user", "text": "Hello I have a question about your policies", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5015": [{"speaker": "user", "text": "Hi, I am having a problem accessing my account because i forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: joycew25", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5016": [{"speaker": "user", "text": "Hi! I am leaving on a ski trip tomorrow but I realized I have NOTHING to wear! I need to shop ASAP and I need my new stuff before I leave. How much would overnight shipping cost?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5017": [{"speaker": "user", "text": "Hello, I would like to get a refund on the Michael Kors jeans I purchased as I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "cz359461,  cz359461@email.com, 4114356334", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "FUCBFTEYZM, $79 was the amount", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--train--5018": [{"speaker": "user", "text": "I need to get a refund for this Tommy Hilfiger shirt. I got it got it for my brother, but he said it made him look like a hoodrat, so I need to send it back. He's an ingrate, sorry.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure, username is chloez45 and my email is chloez45@email.com The order ID is 7805963179", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yep. I paid $69 for it. Don't read anything into that.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Yay! Address is 4735 Brushwick Dr, La Fayette, NY 42146", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5019": [{"speaker": "user", "text": "Yes I wanted to check on my order status however, I cannot acces my account because I lost the phone I use for the two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5020": [{"speaker": "user", "text": "Hi I want to know more about a product because I am thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5021": [{"speaker": "user", "text": "Hello, I have recently moved and need to change my shippnig address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Rodriguez Domingo HTNXYV85PK", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "7534 Circle Drive Newark, WA 98890", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "rd928711, rd928711@email.com, 1981747643", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5022": [{"speaker": "user", "text": "Hi! I'm hoping my spouse is wrong, he usually is, but he informed me that I need to check the status of our account because our subscription was removed.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5023": [{"speaker": "user", "text": "Hi, I need to return this shirt.  I thought it was black and it is blue.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "normanbouchard851 , normanbouchard851@email.com order id = 8079573563", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "ok it is 1676 1st Ave, Monterey WA 16206", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5024": [{"speaker": "user", "text": "Hello. I am worried about my refund because you messed it up before", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "jw871798 jw871798@email.com 8652514912", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5025": [{"speaker": "user", "text": "Hi, I returned something recently but the charge hasn't been reversed yet on my billing statement.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "yeah it's normanb4. My email is normanb4@gmail.com. the order id is 6153485790", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "oh sorry, it's normanb4@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "yes, it is 8492 Primrose Ave. Brighton NY 63704", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I believe it's 84 thanks have a great day", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5026": [{"speaker": "user", "text": "Hi, I have a premium subscription question", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: NJYC4JF719 Order ID: 4187748569", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5027": [{"speaker": "user", "text": "HI the search bar isn't working for me, I only get a spinning wheel.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5028": [{"speaker": "user", "text": "Hi, I bought a Guess shirt and it has a stain on it. I mean it was there when it arrived.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return stain"]}}, {"speaker": "user", "text": "username is alberts3 alberts3@email.com account id I'm afraid I don thave", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "no problem 4902816648", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "4632 2nd Ave Baltimore Ca 82266", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5029": [{"speaker": "user", "text": "Hello, my name is Albert Sanders and I need to move my delivery date so I don't have to pay for shipping anymore.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account: B00RF6XQSN Order: 7159183927", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5030": [{"speaker": "user", "text": "Hi, I placed an order recently but I have forgotten my username and can't get back into the site.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 75111 phone number is 007-464-4380 Unfortunately, I did not associate an email address with this accout", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5031": [{"speaker": "user", "text": "Hi there I have a refund coming and just want to check its status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "cm532452@email.com cm532452 9491033287", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5032": [{"speaker": "user", "text": "hi, i'm wondering if you can give me more info on the $99 tommy hilfiger jacket i'm wondering if there's a way to remove the hood.  does it zip on/off?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--5033": [{"speaker": "user", "text": "I have an issue and I need your help I am a senior and my memory isn't what it was You know, getting older and all that lol I'm 78 I need to check my order But I plum forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Oh okay one moment My number is (223) 654-2642 My email is davidw92@email.com I use email even though I'm a senior lol", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--5034": [{"speaker": "user", "text": "Hi, I'd like to know more about a jacket on your site, can you help me out?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Thanks!   It's a Michael-Kors jacket for $89 Do you have any small in stock?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5035": [{"speaker": "user", "text": "I have a question about a pair of boots. I want to find out if they are in stock in my size. I wear a size 17 and a half.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5036": [{"speaker": "user", "text": "Hi, can I upgrade my order to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 7320812600", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: KI3QOMLOQ9", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5037": [{"speaker": "user", "text": "What's your refund policy I haven't ordered yet but I may be here soon", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5038": [{"speaker": "user", "text": "I am considering buying a product I want to know, for the Michael Kors boots, if the laces are brown or black", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5039": [{"speaker": "user", "text": "I would like to know what would happen if i cancel my subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5040": [{"speaker": "user", "text": "Hello, I am wondering why my subscription was removed?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5041": [{"speaker": "user", "text": "Hi! I am planning to buy a Michael Kors shirt and wanted some information on it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5042": [{"speaker": "user", "text": "yes i just read an email stating that my subscription was added to my account even though i do not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5043": [{"speaker": "user", "text": "Hi I am  calling in to complain because the item you want to buy was much cheaper yesterday when you checked.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "ame: Alessandro Phoenix name: Alessandro Phoenix Account ID: UDLG22T86K Order ID: 8137929679", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "The code 754R2 will be valid for up to 7 days if you are still interested in the item", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5044": [{"speaker": "user", "text": "Hello, I need to return an item as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jwu59480, jwu59480@email.com,  0747716792", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5045": [{"speaker": "user", "text": "Is there a ways to add an item to an order i already placed?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Order ID: 0252119814 Account ID: R7FCMBNNZQ", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5046": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard.  I already have a refund pending, but I need to add one more item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "nbouchard655 nbouchard655@email.com and the order ID is: 8372607497", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it was the Calvin Klein Boots, $49 my existing refund was in the amount of $100 even", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5047": [{"speaker": "user", "text": "would like to check the status of my order since the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Rodriguez Domingo. YM5KT82PHI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5048": [{"speaker": "user", "text": "Hey I haven't gotten my package yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "cm362955, cm362955@email.com 5547511316", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5049": [{"speaker": "user", "text": "Hi, I'm wondering if I can get an extension on paying my silver status bill because I got laid off last week and don't have the money yet.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: FPDYA2QSSL Order ID: 2672998893 I'm a loyal customer for a long time", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5050": [{"speaker": "user", "text": "Hello, I beleive I have some missing credits from my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5051": [{"speaker": "user", "text": "I would like to know what the refund policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5052": [{"speaker": "user", "text": "I want to check the status of my order because I only ordered one item, but the confirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: 64MKEIM620", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joseph Banter Order ID: 0799516702", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5053": [{"speaker": "user", "text": "Hello! my website is running REALLY slow, and its not my internet, it seems to just be the website. I really want to get my order in but i need some assistance figuring out whats wrong", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5054": [{"speaker": "user", "text": "Hello I already have a pending refund is it possible to add another item to my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "jw589132 jw589132@email.com order # is 9414672887", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Guess Jeans for $99", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "Okay. I'll process your $199 refund now.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5055": [{"speaker": "user", "text": "I bought a jacket on your website, but it's just not warm enough for the New York winters. I'd like to return it for a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: davidwilliams647 Order ID: 4618852972 Email Address: davidwilliams647@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "system", "text": "Okay, I've just credited your account for $74.  Is there anything else that I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5056": [{"speaker": "user", "text": "Hi can i check on an order status it looks like there was an extra fee on my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "i do not know the reason Joseph Banter 3AJVPXR8A4", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5057": [{"speaker": "user", "text": "Hi! I want to return an item.  It is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "davidw66 davidw66@email.com 8097969790", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5058": [{"speaker": "user", "text": "I want to check on my order but I cant login I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "54205  (206) 039-1878", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5059": [{"speaker": "user", "text": "Hi, I was talking to my husband about  premium subscription and i think we are missing some credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5060": [{"speaker": "user", "text": "Hello I am checking my order fro my account, but I can't access my account because I lost the phone I had for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5061": [{"speaker": "user", "text": "My return was not completed correctly", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Order ID: 3593696817 Username: rd185953 and the email is rd185953@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--5062": [{"speaker": "user", "text": "I wanted to check if the lace color on the michael kors boots was black or dark brown the picture makes it hard to tell", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5063": [{"speaker": "user", "text": "I am thinking about buying a pair of calvin klein boots from your website", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5064": [{"speaker": "user", "text": "Hello. I need help updating my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Chloe Zhang 6JZ7BXUSKY 6650151893", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "yes The jacket was $74. I would like that amount refunded And I want the jacket removed from the order", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund amount of $74 has been applied to your account.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5065": [{"speaker": "user", "text": "Hi there, I signed up for the premium service last year and I wanted to check if my subscription is still active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is David Williams and my account ID is KTOKLP0VP7", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Here's one: 8545649562", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5066": [{"speaker": "user", "text": "Hi! I was trying to log into my account. I however have lost my phone that I used for two-factor authentication I was hoping you could help me log in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5067": [{"speaker": "user", "text": "Hi, I just checked my statement and you have charged me twice for the subscription service, twice in the same month.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "okay try OBO4TGRCUS as the account ID Please", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4324126957 Tommy Hilfiger Jeans $69", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--train--5068": [{"speaker": "user", "text": "I placed an order for an item, but my email confirmation says there are 2 items. So I just wanted to check on it.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My account ID is 5YFTG6YZDF, and the Order ID is 2455866446", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5069": [{"speaker": "user", "text": "I am wanting to purchase the Guess Shirt but it's $94 and I've seen it online at other places for $75.  Do you price match?", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: TSUUTRE9MY Order ID: 5981957415", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5070": [{"speaker": "user", "text": "I am just checking on the status of my refund. I had requested it a few days ago and have not received it yet.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My name is Norman Bouchard and I'm not sure of my account. The order ID is 5142430175", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--5071": [{"speaker": "user", "text": "I recently returned some items and forgot to include a jacket I also meant to return. Can you help me add it to my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sure. It's Joyce Wu, jw102375@email.com The order ID is 5037190000", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "It's the Calvin Klein jacket that was $69", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Originally it was $100, so it should be $169 after adding this jacket", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5072": [{"speaker": "user", "text": "I hope you can help me! I made a dodo-brained mistake.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Rodriguez Domingo, FJXTXADMHD, and order ID is 2075656532", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5073": [{"speaker": "user", "text": "Hi. I heard something about my account possibly having 40 dollar in credit and i want to check. maybe from a promo package i bought", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5074": [{"speaker": "user", "text": "I am really confused and annoyed and I need help I was looking at these jeans on your site yesterday They were really cheap at $52 Now, the site says they are $79", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Like, give me a promo code or something? Okay my account is JZIJZOVI7J my order id is 3197086246", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5075": [{"speaker": "user", "text": "Hi! My name is Sanya Afzal. I placed an order but it's taking forever to get here. Can I upgrade to Overnight Shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "CMEOLMDPSK 6875864688", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5076": [{"speaker": "user", "text": "Hello. I have an issue with your website. It's really slow today. I don't get it. It's so slow I can't do anything on it Can you help me fix it? Please?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5077": [{"speaker": "user", "text": "Hi, can you tell me more about your Guess boots?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}, {"speaker": "system", "text": "What exactly do you want to know about the Guess boots?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5078": [{"speaker": "user", "text": "Hello. I am thinking about buying some things here. Do you offer overnight shipping? My name is Sanya Afzal Hello? Are you there? Can you help me?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "0043 Brushwick Dr. Jacksonville, CA 69445. I am a silver member", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5079": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I have a question about a product.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It is a calvin klein shirt for $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5080": [{"speaker": "user", "text": "I have been having some serious issues with the website running slow today, would you be able to help with that", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5081": [{"speaker": "user", "text": "How much do I have to spend to get free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5082": [{"speaker": "user", "text": "I can't find my usrname can you tell me my username?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "15352 (102) 605-4440 alberts9@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--5083": [{"speaker": "user", "text": "Hello, I recently moved from my state to another I would love to change my shipping address to a new one", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "`Name: Rodriguez Domingo Account ID: W9SM7APSKU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Old Address: 0195 Circle Drive  Raleigh, WA 80843", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "phone: (939) 246-6783 Email: rd857534@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email"]}}], "ABCD--train--5084": [{"speaker": "user", "text": "hey, I would like to make a payment. my subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "2CJYXRTNO7 order id 9662675280", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5085": [{"speaker": "user", "text": "Hi ! I think that ihave have some missing credits worth $40.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5086": [{"speaker": "user", "text": "Hi there, I was wondering if you could give me more information on some boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5087": [{"speaker": "user", "text": "Hello... I  lost my phone and I can't access my account now I can't do the two factor authentication Can you help", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5088": [{"speaker": "user", "text": "I am trying to add an item to my cart and the cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5089": [{"speaker": "user", "text": "hi i need to upgrade my shipping to the overnight option.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "my name is Sanya Afzal and my account number is MEMIV2ZA48", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1878541633", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5090": [{"speaker": "user", "text": "Hi I'm checking on a refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "joycewu9 joycewu9@email.com 0231736693", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5091": [{"speaker": "user", "text": "I want to return the jeans i bought", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "aphoenix570 Email Address: aphoenix570@email.com Order ID: 6609498072", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "great! 6002 Primrose Ave  San Mateo, TX 51065", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5092": [{"speaker": "user", "text": "Hi, can you tell me what time your store here closes. I'm located in La Fayette, MI 73686.", "domains": ["storewide query"], "labels": {"slots": ["zip code"], "intents": ["timing"]}}], "ABCD--train--5093": [{"speaker": "user", "text": "I need to make a return. I accidentally ordered the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Yes- Norman Bouchard, normanbouchard394 0495018470,  normanbouchard394@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "Yes please.  5244 Circle Drive  San Lima, MI 44345", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5094": [{"speaker": "user", "text": "Every time I try to order something I'm told it's out of stock. Nothing ever seems to be available.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5095": [{"speaker": "user", "text": "I want to add item to my already refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sa831231 sa831231@email.com 8928926174", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "74 dollars. so the total refund would be 174 dollars.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "no yes, 100 is the original, 74 is the new", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've gone ahead and updated your refund amount to be $174", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5096": [{"speaker": "user", "text": "I'm trying to buy something, but when I try to add the item to my cart, it doesn't update and put the item into my cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5097": [{"speaker": "user", "text": "Hello, I'm trying to purchase something, but the shipping cost is really expensive, is there anyway I can get it lowered?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Yes, it will be around $84.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5098": [{"speaker": "user", "text": "Hi, I was checking on my order and it looks like the delivery date is 7 days from today.  I had paid for two day delivery.  Can you check on that for me?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh order # 5569316980", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5099": [{"speaker": "user", "text": "Every time I search for an item I get 0 results being returned, I don't know why it is happening", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5100": [{"speaker": "user", "text": "Anytime I am searching for items it seems to display unrelated products", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5101": [{"speaker": "user", "text": "hello i need to know your refund policy hello", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5102": [{"speaker": "user", "text": "I am shopping for a gift and would like some info about overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Well that depends on how much the package weighs. for 5 lb packages you should expect 39.99. For 10lbs or less 54.99 for packages over 10 lbs 69.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5103": [{"speaker": "user", "text": "Hi, I lost my phone so I can't get into my account with two step authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5104": [{"speaker": "user", "text": "I cannot access my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "69607  (423) 697-3661", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Pin Number: 813171", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5105": [{"speaker": "user", "text": "I think the I used the wrong card when placing my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Joseph Banter 9700594851", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes  7KBZWAC0ZY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5106": [{"speaker": "user", "text": "I would like to change the phone number on my account because it is off by one", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(126) 384-6027", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "zip code: 46348 | I do not have my PIN number on my right now", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(126) 384-6027 (126) 384-6028 is the new number sorry about that", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--5107": [{"speaker": "user", "text": "Hi. I signed up for the premium subscription. I just want to be sure it has been applied to my account. Also how much I owe, if anything?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "C2BCNQNB34 0466705602", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5108": [{"speaker": "user", "text": "I hope someone can help me! Every time I search this site, items are always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5109": [{"speaker": "user", "text": "I wanna pay my subscription fee cause I wanna keep the annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Yes 3TJIVRSUAV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5468784561 Name: Sanya Afzal", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5110": [{"speaker": "user", "text": "so when I open a package from you guys my allegedly new jeans already have a stain on them!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "bronze member cz702684@email.com and 1778700041", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "ohh email'd be better for that ya I'm 8188 woodshore newark mi 39937", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5111": [{"speaker": "user", "text": "Why does this boot is always out of stock? I am waiting for forever.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5112": [{"speaker": "user", "text": "Hi I'm trying to purchase an item but I can't add it to the cart.  The cart isn't updating when I try to add it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5113": [{"speaker": "user", "text": "i need an update on my order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "crystal minh ilfi4xyjzo", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5114": [{"speaker": "user", "text": "Hi, I would like more info on a jacket I am considering buying", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5115": [{"speaker": "user", "text": "There are always items out of stock here! Whats the deal?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5116": [{"speaker": "user", "text": "Hey, I'm not in a rush to receive my order so if I move the shipment date to next week, can I avoid paying the shipping fee?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "YPBVKWD1Z3 2978659877", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5117": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I was wondering what the cost of gift wrapping is?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5118": [{"speaker": "user", "text": "I'm waiting on my refund I have another item to add to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "7384124984 davidw51 davidw51@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "Tommy_Hilfiger Jacket", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "$54 and the refund that I'm waiting on is $100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "i have added the 54 to the 100 does that work?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5119": [{"speaker": "user", "text": "I need to cancel my order.  I've recently lost my job.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: cm363754 Email Address: cm363754@email.com Order ID: 5994372876", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5120": [{"speaker": "user", "text": "Hi do you do price adjustments?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Your Michael Kors Jeans are $74, but I have a 25% off coupon at Macy's. Do you honor that?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Sure--my account ID is 57VRRXAQMY", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes, here's my order ID--2141915345", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5121": [{"speaker": "user", "text": "Hi. I'm trying to buy something but my credit card won't go through", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5122": [{"speaker": "user", "text": "Hi! I bought a shirt for my husband but he did not like it. Sorry Can I return it?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: QM25UDBTKL", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is sanya23 my email is: sanya23@email.com Order ID: 3272282646", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "2406 2nd Ave  Baltimore, NY 15712 Thank you", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5123": [{"speaker": "user", "text": "I am looking to get a refund because I changed my mind on the item I wanted", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Email Address: alessandrophoenix199@email.com  Account ID: HLWYK2LQIE  Username: alessandrophoenix199", "domains": ["product defect"], "labels": {"slots": ["email", "account id", "username"]}}, {"speaker": "user", "text": "Order ID: 8421938205", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "i am here my address is  2983 1st Ave  Newark, NY 81150 sorry about that", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "You're all set! A refund check in the amount of $89 will be posted to your mailing address.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5124": [{"speaker": "user", "text": "Hi can you please tell me the shipping date because I received an email Chloe Zhang", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "2268435309 Order 7U9CRUHMJA 7U9CRUHMJA", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "chloezhang057 chloezhang057@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5125": [{"speaker": "user", "text": "Hi Can you check on the shipping status of my order? I've been waiting 9 days already", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Not great, but ok crystalminh489", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "crystalminh489@email.com 9474903702", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "0967 Kennedy St Jacksonville, CA 48978", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "If they aren't delivered in 3 days, I will be filing a chargeback Guess Jeans for $79", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5126": [{"speaker": "user", "text": "Hello. My spouse was saying that I should check my account because I may have 40 dollars in credits. It may have been from a promo package i got recently.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5127": [{"speaker": "user", "text": "I was curious about a pair of tommy hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5128": [{"speaker": "user", "text": "Hi. I was hoping you could tell me the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Order ID: 9457548523 Username: aphoenix058 Email Address: aphoenix058@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--5129": [{"speaker": "user", "text": "i want more details about jeans", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}], "ABCD--train--5130": [{"speaker": "user", "text": "an item I need is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--5131": [{"speaker": "user", "text": "yes i was charged for an order that i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "albertsanders212, email is albertsanders212@email.com and my order id is 6593455120", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it was $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5132": [{"speaker": "user", "text": "I got charged twice for a subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "SRULI74VDQ and 4173850065", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5133": [{"speaker": "user", "text": "Hi! I love the Hilfiger boots you have on your site but I just have a quick question", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5134": [{"speaker": "user", "text": "hi i want to look at my shopping history but i forgot what my username is", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip is 50438 and my phone is 652 516 1628", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5135": [{"speaker": "user", "text": "I am trying to use my promo code and it keeps telling me that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5136": [{"speaker": "user", "text": "Hello, I would like to get an extension on my account as I do not have the funds right now to pay it", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "MQWZHH9EP4, 0256679091", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(172) 581-6468", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--5137": [{"speaker": "user", "text": "I want to know status of account, I think in missing 40$ worth of credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5138": [{"speaker": "user", "text": "I wanna see my order status online.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "no username is alberts1.. I forgot password actually", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "no Name: Albert Sanders  Phone Number: (651) 018-8757  Member Level: Silver  Email Address: alberts1@email.com  Username: alberts1  Order Statement Address: 1716 Circle Drive  Monterey, MI 24667  all I got", "domains": ["account access"], "labels": {"slots": ["phone", "email", "username", "street address", "zip code"]}}], "ABCD--train--5139": [{"speaker": "user", "text": "Hello. I would like to return these jeans. They are the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "It's cminh016", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my email is cminh016@email.com here's my order ID 4938513888", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--5140": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix I have a refund pending, but I just want to double check on the status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure alessandrophoenix263 alessandrophoenix263@email.com 8023299888", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5141": [{"speaker": "user", "text": "Hi, im trying to use my crredit card when checking out but i keep getting an invalid error", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5142": [{"speaker": "user", "text": "i was wondering if i could check on my pacakages shipping status i never recieved it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang XUBSECYMAZ chloez57@email.com 6346358098", "domains": ["shipping issue"], "labels": {"slots": ["account id", "email", "order id"]}}, {"speaker": "user", "text": "8431 Circle Drive  Jacksonville, WA 48593", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5143": [{"speaker": "user", "text": "Yes i was browsing the website but its running really slow today trying", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5144": [{"speaker": "user", "text": "Hi I'm curious about the status of my subscription I should have a premium subscription and I'd like to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: 5GI2BKXPH7", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5145": [{"speaker": "user", "text": "I would like to change my shipping order because some things have changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "give me a sec My Username is ap133751, email is  ap133751@email.com and my order id is  9466152700", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "hmm, can you check that email? it is not recognized ap133751@email.co", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ap133751@email.com, sorry for that", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--5146": [{"speaker": "user", "text": "Hi! I bought a shirt on March 23rd but I change my mind Can I return it? My name is  Rodriguez Domingo", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "rodriguezd528@email.com Username: rodriguezd528 Order ID: 6019976104", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "system", "text": "Ok, $94 has been refunded to your account! Can I help with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5147": [{"speaker": "user", "text": "My situation has changed so I would like to change the shipping address on my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "cminh972   cminh972@email.com   I6H9EN83SD", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}], "ABCD--train--5148": [{"speaker": "user", "text": "This is David Williams I've been charged for some boots from Acme, but I never ordered anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I was a guest there the last time I used the site, so I don't have an account ID but the order ID for this was 1562539146", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5149": [{"speaker": "user", "text": "I cannot access my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Rodriguez Domingo Username: rdomingo615", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5150": [{"speaker": "user", "text": "Hi I have an issue with my shopping cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5151": [{"speaker": "user", "text": "i was wondering what color are the laces in the tommy hilfinger boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5152": [{"speaker": "user", "text": "I believe I was incorrectly charged for shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "aphoenix481@email.com 6411871709 aphoenix481", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "QPUANR9MIY i did say reduced, I can't know exactly what you need sorry.", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5153": [{"speaker": "user", "text": "Hi I was trying to log into my account but I forgot my username and cannot access it now I was hoping you could help me with that", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "68259 (116) 971-4293", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5154": [{"speaker": "user", "text": "Hi, my name is Joseph Banter and I am wondering about my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account ID is 1RSYZLZPXV and my order ID is 6528435658", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5155": [{"speaker": "user", "text": "Hi. I want to know more about these michael kors jeans Could you tell me how often they need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5156": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as there seemd to be an extra fee that was added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "KSZ51BEKWZ, 2367913276", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5157": [{"speaker": "user", "text": "Hello, I would like upgrade to overnight delivery for the order I placed", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Norman Bouchard PTTOKPCGVR, 2370592857", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5158": [{"speaker": "user", "text": "Hi!   Can you help me return an item please?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Yea, a white one would have been better alessandrophoenix224 alessandrophoenix224@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Order ID is 7350831975", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "7417 Circle Drive  La Fayette, CA 20442", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5159": [{"speaker": "user", "text": "Hello, do the Michael Kors jeans come in a smaller size?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5160": [{"speaker": "user", "text": "Everything and never looking for is out of stock. It is so annoying!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5161": [{"speaker": "user", "text": "I ordered a jacket and it's the wrong size.  I need to see about returning it", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: jwu95941 Email Address: jwu95941@email.com Order ID: 4679286756", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5162": [{"speaker": "user", "text": "I am thinking about buying this Guess shirt can you tell me what materials this shirt is made of?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--5163": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Rodriguez Domingo XAEFXK6UNT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5164": [{"speaker": "user", "text": "You guys charged my credit card even though I didn't buy anything you need to refund me right now", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "username is aphoenix262 aphoenix262@email.com order id 7112222166", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5165": [{"speaker": "user", "text": "i was trying to search for an item but every time there are 0 results being returned. I have no idea what is going on and it is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5166": [{"speaker": "user", "text": "Hi, I was just checking to see if you had a jacket in a size Small.  its the Calvin_Klein jacket for $89", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jacket"]}}], "ABCD--train--5167": [{"speaker": "user", "text": "No, that is all. Thanks for your help.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5168": [{"speaker": "user", "text": "hi i wanted to know my status of my subscription i want to know if my subscription is active", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Order ID: 5459095382 Account ID: SLJAQ9LAXR", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5169": [{"speaker": "user", "text": "Hi, I am trying to order this shirt, but my credit card won't seem to go through.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5170": [{"speaker": "user", "text": "Hello. I returned a jacket and haven't gotten my refund yet.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: cz136942, Email Address: cz136942@email.com, Order ID: 0636939636", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5171": [{"speaker": "user", "text": "Hi I wanted to add an item to my order I forgot to do it earlier, can you help me?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My name is Albert Sander and my account id is FRKBGWKHGZ Sanders I mean", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ok my order id is 9709099930", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5172": [{"speaker": "user", "text": "hi i want to check on my order becuase i got an email saying all the items didn't ship", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: M8BAMGS0F4 Order ID: 5197745307", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: sanyaafzal292 Email Address: sanyaafzal292@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5173": [{"speaker": "user", "text": "Hello, I'd like to return this.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Ok, rd451246 rd451246@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1743 Brushwick Dr  Brighton, TX 39354", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5174": [{"speaker": "user", "text": "Hello, I wanted to buy an item yesterday but now it's much more expensive today. Is there anything I can do to get the old price?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Okay, my account username is joycewu6 and ID is C59MAXWXOC", "domains": ["purchase dispute"], "labels": {"slots": ["username", "account id"]}}, {"speaker": "user", "text": "My full name is Joyce Wu and I recently purchased a shirt with order ID 2248240521", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5175": [{"speaker": "user", "text": "yes i would like to return an item because i got the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: rd290801 Email Address: rd290801@email.com  Order ID: 0360943220", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "rd290801@email.com this is the email i have on file with you guys", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--5176": [{"speaker": "user", "text": "Hi I want to return the item below because it is the wrong size. It is a Guess jacket", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return size"]}}, {"speaker": "user", "text": "Username: joycew13 Email Address: joycew13@email.com Order ID: 4615195398", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3675 Lincoln Ave  Brighton, WA 87429 Yes", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5177": [{"speaker": "user", "text": "I was checking on my account because it looks like that a subscription was added and I did not want the subscription Crystal Minh", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5178": [{"speaker": "user", "text": "Yes. I signed up for a premium subscription shopping service, and I want to pay the subscription fee to keep the subscription active. Can you tell me how to do this?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: JZNLFNZM0K; Order ID: 9081418635", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5179": [{"speaker": "user", "text": "Hi there! I have a quick question for you. I recently signed up for the premium subscription shopping service and I am curious about the status of my subscription. I don't know if it is active or not.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "My account ID is XY2FSSAF5H. My order ID is 9047126292", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5180": [{"speaker": "user", "text": "I cannot log into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Here you are chloez63@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5181": [{"speaker": "user", "text": "Hello I placed an order 10 minutes ago and I just realized that I forgot to order a shirt can I add this shirt to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams account id S7ZROGNIOF order # is 4953808575", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Guess Shirt for $99", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5182": [{"speaker": "user", "text": "Hi. I am having an issue with my shipment. The cost seems really high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "The username is: sa658183. My email is sa658183@email.com. And the Order ID is 0884050614.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5183": [{"speaker": "user", "text": "I am looking at a pair of jeans and wondering if they will shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Calvin Klein jeans, they are $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5184": [{"speaker": "user", "text": "Hi, I was nt to buy something but my credit card keep getting an invalid message", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5185": [{"speaker": "user", "text": "Can you tell me when my subscription fee is due? I need to make sure that it doesn't get canceled", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "my account ID is GOBH9N6O5F and the order # is 2578293383", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5186": [{"speaker": "user", "text": "I ordered a Calvin Klein shirt and there seems to be an extra fee on there that I am not sure what it's for", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: CNA1TOHFPX Order ID: 9070820356", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "But I was charged $99 for the shirt and then charged an additional fee of $49  that I don't know what it is.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5187": [{"speaker": "user", "text": "I was charged twice on my bill for subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: Q06V1JYUX3", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3941639997", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5188": [{"speaker": "user", "text": "I wanted to remove the second item from my order i accidentally chose the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Order ID: 9026398508 I don't have my email and username but i do have an account ID would that be fine?", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: TECQWPZUMG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5189": [{"speaker": "user", "text": "Hi, can you tell me if the shipping date is still schedule for tomororw?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "HADIYRGMLS 9558335212", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "joycewu9 joycewu9@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5190": [{"speaker": "user", "text": "Hello! i want to return an item because it came the wrong color! I got these sweet sweet boots for a party, and they said NOTHING about being PURPLE", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sure thing my user name is davidw79", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my order id was 4203784948 and here is my email davidw79@email.com they really are nice boots, but purple.. just does not work for me", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "Excellent! Can i get the original boots ordered through you too, because i really like these boots, just not in this wild color. Address: 4096 Circle Drive  Monterey, WA 8911", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5191": [{"speaker": "user", "text": "I want to buy something but my cart won't update It won't let me add anything", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5192": [{"speaker": "user", "text": "I'm interested in these Calvin Klein jeans and I'm wondering if you have them in a Size 8", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "The picture on the product page. Sorry, there's no product number. It just says, \"Product: jeans Brand: Calvin_Klein Amount: $79", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5193": [{"speaker": "user", "text": "I want to know about the shipping date", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5194": [{"speaker": "user", "text": "Hi. My name is Sanya Afzal.  My order ID is 7683492650.  I would like to return the Michael Kors boots because they are the wrong color.", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "My email is safzal37@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "My username is safzal37.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "7249 Kennedy St, Baltimore, MI 83185.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5195": [{"speaker": "user", "text": "Hi, I need some help with something. I heard that my subscription was taken off of my account, but I still want it!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5196": [{"speaker": "user", "text": "Hi! I just checked the status of my order and upon looking I realiazed there was a subscription added I didn't authorize that nor do I want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "I have my address: 0376 Lexington Ave  Brighton, CA 9267 Oh, I'm sorry. I believe I misunderstood my information. According to my husband, he attempted to check the status of our account", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5197": [{"speaker": "user", "text": "Hello, I want to pay my subscription fee right now. My name is Joyce Wu", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: ZYFWV6Q1LX Order ID: 7144326948", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5198": [{"speaker": "user", "text": "HI i want to check on the status of my order. i only ordered one item but my email confirm says twop", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "but the email confirm says 2 for some reason Alessandro Phoenix Account ID: JON6PXKWKR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6983855141", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5199": [{"speaker": "user", "text": "Hello, I am trying to make a purchase and my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5200": [{"speaker": "user", "text": "Hi there, I returned an item but I haven't been refunded yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sure, my name is Alessandro Phoenix Username: ap170516 Order ID: 1079462223", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--5201": [{"speaker": "user", "text": "i needed to check something on a past order but i couldn't as i was unable to log in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "47108 jwu@email.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5202": [{"speaker": "user", "text": "Hello. I seem to have forgotten my username. I needed to check my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Address: 6098 Kennedy St  Monterey, NY 86994, Phone Number: (795) 476-3540 Oh you said email address mynameissanya@gmail.com", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--5203": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  My order ID is 4399669751.  I was wondering if I could upgrade my order to overnight shipping?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My account ID is ATDV2WMWIW.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5204": [{"speaker": "user", "text": "Hi, this is Joyce Wu.  I'm having some trouble with the website.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5205": [{"speaker": "user", "text": "Can you please tell me if I am due to pay my subscription for the year?  Would hate to lose it.  Thanks.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5206": [{"speaker": "user", "text": "Hi! I had ordered a Michael Kors shirt but I received the wrong size. I was hoping you could help me return it", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: as602154 as602154@email.com Order ID: 3872742694", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0276 Circle Drive  Baltimore, WA 37369", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5207": [{"speaker": "user", "text": "Hi I would like to return the Michael Kors jacket because it had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: normanb5 Email Address: normanb5@email.com Order ID: 8469790065", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3684 Lincoln Ave  San Mateo, WA 26065", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5208": [{"speaker": "user", "text": "Hi. I am looking at a pair of jeans and would like to know if there are any smaller sizes available", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5209": [{"speaker": "user", "text": "I have a question about premium membership Specifically, how long it lasts. I want to buy some stuff pretty soon.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5210": [{"speaker": "user", "text": "Hi I want to know how long premium membership lasts once you get because I am thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5211": [{"speaker": "user", "text": "hiya so my package hasn't arrived just wanted to see what was going on with it it's been 9 days already", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "crystalminh662@email.com, crystalminh662, 8550228260", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "5110 Circle Drive  Monterey, NY 10164", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Michael_Kors  Amount: $94", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5212": [{"speaker": "user", "text": "HI the cost of my shipping order is too high, I want to get my shipping cost waived", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: SLV985EZ0J", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: jwu94715 Email Address: jwu94715@email.com Order ID: 2455111306", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5213": [{"speaker": "user", "text": "Hi I need an extension on my subscription bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard LVF05MODWI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5214": [{"speaker": "user", "text": "Hi, I was wondering if there are any reported problems with the website?  It is running so slow, it's unusable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5215": [{"speaker": "user", "text": "I am trying to find my order status, but can't logon because I can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: sanyaafzal665 Sorry, I didn;t see it at first!", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5216": [{"speaker": "user", "text": "Hi! Good afternoon. I can't access my account because I forgot my password. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5217": [{"speaker": "user", "text": "Hi! I received a promo code nine days ago, but when I try to enter it, I get a message saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5218": [{"speaker": "user", "text": "HI there! I need some help with my payment method please?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "I need to change my payment method, its not displaying the way I need it to well ok, just in case, my username is crystalminh199", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok the email is cryssimin199@gmail and zip code is 37930", "domains": ["manage account"], "labels": {"slots": ["amount", "zip code"]}}], "ABCD--train--5219": [{"speaker": "user", "text": "Hi, can you let me know if I have any credits on my account? I think I should, but I can't find them.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5220": [{"speaker": "user", "text": "Hi I have a question about one of your products. It is the Calvin Klein jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5221": [{"speaker": "user", "text": "Yes i would like to check the status of my shipping. I still haven't received my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Crystal Minh and account is FXC0RJPJEW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is cminh200, email is  cminh200@email.com and order id is 9756380298", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5222": [{"speaker": "user", "text": "Hi, I forgot my username and can't access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "crystalminh667@email.com Phone Number: (851) 109-9202 51569", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"]}}], "ABCD--train--5223": [{"speaker": "user", "text": "I have tried using promo code And it isn\u2019t working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5224": [{"speaker": "user", "text": "I am trying to look at my order history but I can't log into my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "it's Ms Banter by the way!!!! jbanter8", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5225": [{"speaker": "user", "text": "I was charged twice for something I bought.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "thanks Name: David Williams Account ID: 9KFY4AOHGQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes Account ID: 9KFY4AOHGQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5226": [{"speaker": "user", "text": "HI! I did a mistake just now. I don't want the second item from my order which is a jacket I was thinking of buying it but apparently I bought it. Is there a way to remove the item?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: LBDWOGTH7Z Order ID: 6943213501", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Ok. it was $59", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5227": [{"speaker": "user", "text": "I want to order a pair of Tommy Hilfiger jeans but they are always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Norman Bouchard normanbouchard674", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5228": [{"speaker": "user", "text": "I wanted to change the shipping address on my order if possible the account name is Crystal Minh", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "cminh633 cminh633@email.com 6198530550", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7852 Primrose Ave  Raleigh, CA 29689", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5229": [{"speaker": "user", "text": "I want to check on why the price of shipping was so high for my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David Williams Account ID: O4TB9LVGZT", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: davidwilliams569 Email Address: davidwilliams569@email.com Order ID: 5593396475", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes please 37 dollars is almost as much as the  54 dollar boots i purchased", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5230": [{"speaker": "user", "text": "I'd like to know why the price dropped so much yesterday on the Tommy Hilfiger Jeans now.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Yes. You can reference order ID 1556877189", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My name is Norman Bouchard and my account iD is PGVKAEXQED", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--5231": [{"speaker": "user", "text": "I would like to get an extension on my premium service. Is that possible?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: QUQEGVMYSI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure. Order ID: 5292102099", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5232": [{"speaker": "user", "text": "Well first off I'm waiting on a refund I was told was coming to me second of all I'd like to send back another return for some more refund on top of that one", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "asanders499 asanders499@email.com 5598626369", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "also a 59$ calvin klein jacket I'll need money back for which arrived defective", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "no that was the order ID I just gave you 5598626369", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I don't have that with me asanders499", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "You told me the 100 was coming and I'm looking for another 59 and to send this jacket back as well", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5233": [{"speaker": "user", "text": "Hi, i would like to check on my order status because the cost of shipping was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: ap078853 | Email Address: ap078853@email.com | Order ID: 4754508432", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5234": [{"speaker": "user", "text": "Hello, I need to check the status of my order because the delivery time is not right", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "QYD5VDCV0U 8204396297", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5235": [{"speaker": "user", "text": "Hi there - I placed an order on your website last night I got a confirmation email saying the standard shipping would be $25 I want to know if my order has shipped already because the shipping cost seems way higher than normal", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Yes, my name is Albert Sanders my username is alberts2 and my email is alberts2@email.com Oh and my order ID is 3768517052", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5236": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I am having issues with the website running very slow. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5237": [{"speaker": "user", "text": "Can you please change my phone number.  I have lost my phone and now cannot log in due to the two-factor authentication on the old number.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "(343) 995-7571", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "zip 2251 chloez02@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--5238": [{"speaker": "user", "text": "I'd like to return some boots because are the wrong color. I was hard to see the color in the image online.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sanyaa68@email.com, sanyaa68, 8617363808", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "sure thanks. 3788 Lincoln Ave  San Mateo, NY 4222", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5239": [{"speaker": "user", "text": "I want to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I have an existing refund of $100 + I want to refund another $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "alberts7 alberts7@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Jeans Guess jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "And the cost of the Guess jeans is 74 right?", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "So your total refund is going to be 174 Is that correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5240": [{"speaker": "user", "text": "Hi can I confirm my shipping address? I got an email notification implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "additional to this would you give me the order IDusername and emailpleaseaccount ID to please   You want to confirm the shipping address because you got an email notification implying otherwise. Explain your problem to the agent, provide any informat Username: alberts1 Email Address: alberts1@email.com Account ID: ACB5AP0OW8", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "account id"]}}, {"speaker": "user", "text": "Order ID: 9929753955", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5241": [{"speaker": "user", "text": "Can you check on my shipment? I've been waiting 9 days and still haven't gotten it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: davidwilliams071 Order ID: 0459057233 Email Address: davidwilliams071@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "Sure. 2581 Brushwick Dr  Jacksonville, TX 17522", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess jeans Men's", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5242": [{"speaker": "user", "text": "would like to know more about a product. does it shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5243": [{"speaker": "user", "text": "Hi So I want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Order ID: 1060647228 Account ID: ADK45IHKCV", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5244": [{"speaker": "user", "text": "Hi, I have a general question", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5245": [{"speaker": "user", "text": "Yes, I want to check my order status online, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joyce Wu, pin number 644870", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Yes, it is Joycew33", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5246": [{"speaker": "user", "text": "the item i want to buy was much cheaper yesterday when i checked. why the price discrepancy? and can you do something about it?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Q6U7MQWNBR. 2713916174", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5247": [{"speaker": "user", "text": "Because of recent health rules My income changed and I have to modify my shipping details.. I think I need to cancel an order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I also ordered a slightly different item than I wanted. I just want to get a refund on the Calvin K. shirt. Account ID: 1UB0JWZ2HV", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5248": [{"speaker": "user", "text": "Hello, I would like to check the status of my order as the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Albert Sanders B7KGY5XAXO, 3419916665", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5249": [{"speaker": "user", "text": "Hi, can you please check my order.  I think the wrong payment method was used.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: GTN8G83ZRG Order ID: 0685072006", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5250": [{"speaker": "user", "text": "hi there I want to know why the items here seem to be overpriced compared to other competitions", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--5251": [{"speaker": "user", "text": "Hi, i want to manage my shipping details because my situation has changed. I ordered the wrong item on accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix | Account ID: 12MVGFR64L | Order ID: 4573772730", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: aphoenix183 | Email Address: aphoenix183@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5252": [{"speaker": "user", "text": "hey have some questions about a guess shirt it looks sharp but i know it'll be getting stains on it", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--5253": [{"speaker": "user", "text": "Hi, how do i go about getting a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5254": [{"speaker": "user", "text": "Hi.  I would like to move my shipping on my order to next week.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "GCSGAG2R27 8072470537", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5255": [{"speaker": "user", "text": "Hi there, I ordered some Guess jeans but I realized they are the wrong color I was wondering if I can return them", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Sure My name is Rodriguez Domingo My account ID is, hmm I don't seem to have an account ID my order ID is 1390447614", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "rodriguezd752 rodriguezd752@email.com is my e-mail", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "system", "text": "Thank you. I've confirmed your purchase of the Guess jeans.", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "5682 2nd Ave Brighton, NY 34559", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5256": [{"speaker": "user", "text": "Hi, what happens if I am late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5257": [{"speaker": "user", "text": "Hello, I would like help about returning an item.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My name is Sanya Afzal and my username is sanyaa32", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My email address is sanyaa32@email.com and my order id is 8360153865", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "yes 6800 Woodshore St, Brighton, TX 20496", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5258": [{"speaker": "user", "text": "I had just purchased an item, but I realized I ordered the wrong size would it be possible to cancel that order and get a refund?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "the order is was 7669567611", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "rdomingo474 rdomingo474@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9571 Circle Drive  San Mateo, CA 59749", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5259": [{"speaker": "user", "text": "how long does premium membership last? i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5260": [{"speaker": "user", "text": "hey hi what about the materials used for this product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5261": [{"speaker": "user", "text": "I seem to have forgotten my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(255) 689-8403  99306", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--5262": [{"speaker": "user", "text": "Hi, I'm thinking about buying some stuff. What are the benefits of premium membership to your site?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5263": [{"speaker": "user", "text": "Hello, I would like to know about international shipping. I would like to see if my membership allows for free shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--5264": [{"speaker": "user", "text": "where is my stuff?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "7014 Lexington Ave  Newark, MI 34965", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "For current address can you create any case to redeliver to current new address Username: sanyaa33", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Account ID: PDQKXPPMNV", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Is 7014 Lexington Ave Newark your current address? hello? Sanya?", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--5265": [{"speaker": "user", "text": "Hi. I'm really unhappy. I just signed up with you guys for your subscription and I see I was charged twice. My bank account is overdrawn now!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: ODCXSLE9XD Order ID: 9236936940", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It looks like $74 dollars.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5266": [{"speaker": "user", "text": "I want to upgrade my shipping status to overnight", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "account id is NVYMS0FBPE and order is 9341523388", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5267": [{"speaker": "user", "text": "Hello I was charged twice for my premium subscription. My name is Joseph Banner and my Order ID 731786314 Actually, it was not related to my premium subscription but it was something that I bought from you.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "ok.  Am I done now?  I really have to go. $94", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5268": [{"speaker": "user", "text": "Hi, I need to change the primary payment method for my account", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "14238 phone number is 4512859631 Pin Number: 413505", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number"]}}], "ABCD--train--5269": [{"speaker": "user", "text": "I got a promo code that I keep getting messages that is declared as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5270": [{"speaker": "user", "text": "i heard from my spouse that i may have missing credits can you please check they were from a refund", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5271": [{"speaker": "user", "text": "Hello, I would like to check the status of my account as I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--5272": [{"speaker": "user", "text": "I am searching for jeans but the results keep coming back for shirts", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5273": [{"speaker": "user", "text": "Yes, i'm looking at my bill statement and i'm noticing that my charge hasn't been reversed even though i already completed the return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My account id is ADF345GB and my order id is 7921586167 . email address is  sa505910@email.com and username is sa505910", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--5274": [{"speaker": "user", "text": "Hi there, I would like to know your refund policy. I am planning on making a purchase, but unsure on one of the items.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5275": [{"speaker": "user", "text": "I like to confirm my shipping of my jeans. I got an email last night, that there were issues.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is David Williams. Account ID is 4KBO2QDOHS and my order is 2659751838 I just like to confirm the shipping address for my order. It should be 1603 Woodshore St  Monterey, WA 63052", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "street address", "zip code"]}}], "ABCD--train--5276": [{"speaker": "user", "text": "Hello. I was checking the status of a recent order because the cost of shipping was too high! Can you look into this?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Order ID: 8615021348; Username josephb6 Email Address: josephb6@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--5277": [{"speaker": "user", "text": "Hi, I'm having a hard time with your website. It's really slow hello?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5278": [{"speaker": "user", "text": "Hi, my husband said that we should have credit on our account, but I can't seem to find it,", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5279": [{"speaker": "user", "text": "Hi I need to have the delivery address changed.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yes, 222 W 4th street Brighton, CA 86111 Since it is out for delivery will they redeliver to the new address?", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Order ID 9571728574 aphoenix558 aphoenix558@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--5280": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang.  I have a premium subscription there, but I just received an email saying that the subscription was removed Is that right?  I really didn't want that to be removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5281": [{"speaker": "user", "text": "I am having trouble using a promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5282": [{"speaker": "user", "text": "I need check my subscription status on my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5283": [{"speaker": "user", "text": "I want to check the status of my account, for some reason my subscription was removed.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5284": [{"speaker": "user", "text": "Hi, I am hoping you can help me. I was trying to enter a promo code and I keep getting an error saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My oder id is 3240698812", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My user name is nbouchard543 but that is all I see for my account id.", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5285": [{"speaker": "user", "text": "How long is the arm length of this shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "system", "text": "Okay, Chloe, give me one moment while I find the arm length of our Guess shirts.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5286": [{"speaker": "user", "text": "Hi I would like to know what all of the membership levels are that you offer. I am thinking of buying a lot of stuff but would like to know about any benefits from a membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5287": [{"speaker": "user", "text": "I need to change my shipping address on my order to 5167 1st Ave  Brighton, CA 56591 I am going to be away when it is supposed to arrive My order id is 9392367227 if that helps", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "order id"], "intents": ["manage"]}}, {"speaker": "user", "text": "asanders487@email.com asanders487", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5288": [{"speaker": "user", "text": "I want to change my primary payment method.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "My  address is  7319 Woodshore St  Monterey, NY 53780", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5289": [{"speaker": "user", "text": "Ugh, I don't mean to be rude but this site is running soooo slow today. Is something wrong?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5290": [{"speaker": "user", "text": "hi,i wanted to make sure i am not paying more for shipping because i got an email stating they were charging me for shipping costs", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Norman Bouchard J21HFN7IDG Order ID: 0117977413", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nbouchard061 nbouchard061@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "it said the shipping cost was 5.99 plus the $84 for the shirt i bought", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5291": [{"speaker": "user", "text": "Hi, I'm trying to buy something but my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5292": [{"speaker": "user", "text": "Why does your brand always have expensive price. Why are you guys price gouging compared to Macy?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "HECVRSEJQY, order id is 8835249704", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5293": [{"speaker": "user", "text": "Hi! I would like to know if my shopping cart qualifies for free shipping. I have been meaning to make a purchase but wanted to check before", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5294": [{"speaker": "user", "text": "I lost my phone and need to have the two-factor authentication reset, please.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sanya Afzal safzal50@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5295": [{"speaker": "user", "text": "Hi, I am interested in some details about one of your products", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5296": [{"speaker": "user", "text": "I need to check an order status But I have a problem", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5297": [{"speaker": "user", "text": "I am trying to order a shirt and for the millionth time you guys have items out of stock What is the point of having it listed on the site if it really isn't available?!! So annoying", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "do you know when the item will be in . Guess shirt for $79", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5298": [{"speaker": "user", "text": "Hi I would like to pay the bill on my subscription with the credit card on file", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: G2GD9AMGON Order ID: 1392515236", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5299": [{"speaker": "user", "text": "Hi. I need to change the phone number on my account, one of the digits is messed up.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(905) 913-8998", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Should be 914. Okay. 66767. dwilliams973@email.com And my username is dwilliams973@email.com Oops. Just dwilliams973.", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}, {"speaker": "user", "text": "(905) 914-8998", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--5300": [{"speaker": "user", "text": "I need to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "FGGCFHPCSM 8395241904", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5301": [{"speaker": "user", "text": "What's the refund policy?  I'm a bronze member - Joyce Wu", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5302": [{"speaker": "user", "text": "I forgot to add something to my order, and I was hoping I could do it now?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: 2BV9A2TCUM Order ID: 7134890501", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5303": [{"speaker": "user", "text": "Hi I want to remove the second item from my order because my partner decided they did not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: 4W87HWOOJH Order ID: 3496677879", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5304": [{"speaker": "user", "text": "Yes. I placed and order but won't be home and I need to change the address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "3553 Primrose Ave. La Fayette, MI 23595 Thank you! So the address has been changed for this shipment?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "23595, 774-808-5851, and 4YJBIXFKB8", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "account id"]}}, {"speaker": "user", "text": "6904646557  Thanks!", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5305": [{"speaker": "user", "text": "Hi, I have an issue with the website", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5306": [{"speaker": "user", "text": "Do you know when the Spring Collection is going to drop?  I want to get ahead of my Spring shopping", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5307": [{"speaker": "user", "text": "Yes, I was charged for an order I never placed and would like to see why", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "rodriguezdomingo528 rodriguezdomingo528@email.com 2933029918", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Could we please get that reversed? $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5308": [{"speaker": "user", "text": "I have an unusual issue and I need help So, I was reading my email today", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "normanb1 1771354171", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "A $59 Tommy Hilfiger jacket And Michael Kors boots for $54 Can you confirm that I will receive those items?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5309": [{"speaker": "user", "text": "I want to add one more item to my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "rodriguezd223@email.com rodriguezd223 2503523458", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "It costs 74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Got it. Your refund is now $174. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5310": [{"speaker": "user", "text": "I received my order in the mail, but it didn't fit and I'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is czhang49, my email is czhang49@email.com, and my Order ID is 7316022135", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 3883 Circle Drive, San Lima, MI 26273", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5311": [{"speaker": "user", "text": "Hi, i need to check what payment status was used on my last order. It seems to say something different than what i used", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "KR6QDMUTKL 2184992136", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5312": [{"speaker": "user", "text": "Hello, I would like to know more about a product. The boots, I would like to know how long they take to wear in?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5313": [{"speaker": "user", "text": "Hi, I want to check my shipping status of my package. It's been missing for about 9 days, I never received it. My name is Sanya Afzal.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "safzal77 safzal77@email.com 4838141260", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0481 Kennedy St  San Mateo, CA 74183", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5314": [{"speaker": "user", "text": "Hi! I was calling to make a return. You see I received the item in the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sanyaafzal314 sanyaafzal314@email.com Order ID: 3869266826", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9399 2nd Ave  San Mateo, MI 83941", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5315": [{"speaker": "user", "text": "search results are unrelated. why is the search bar not working?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5316": [{"speaker": "user", "text": "I would like to know more about a Tommy hilfiger jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5317": [{"speaker": "user", "text": "what sizes do the jeans come in", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5318": [{"speaker": "user", "text": "Hi my shipping address changed. Can I alter it", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard Address: 0451 Kennedy St  Baltimore, WA 84728", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Email Address: normanbouchard287@email.com Username: normanbouchard287", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "22 Kennedy St  Baltimore, WA 84728", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5319": [{"speaker": "user", "text": "Hey there, I need to return an item, it's the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 6157086227 Username: normanb5", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "It's a Guess shirt and the logo looks like it's bled out. Email Address: normanb5@email.com I don't have the packing for the shirt anymore though.", "domains": ["product defect"], "labels": {"slots": ["name", "email"]}}, {"speaker": "user", "text": "normanb5@email.com Order ID: 6157086227", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "8251 Kennedy St  Jacksonville, MI 65882", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5320": [{"speaker": "user", "text": "I was looking at a shirt on the website. But I am a super messy eater and was worried about stains and how hard they would be to remove?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Yes, I'm looking at a Tommy Hilfiger shirt. I love it. But at $84 I want to make sure I can keep it clean!", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5321": [{"speaker": "user", "text": "I was looking into making sime purchases and I was wondering. What benifits does a premium membership offer?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5322": [{"speaker": "user", "text": "what's the status of my order?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix 9YEFLDX3LG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5323": [{"speaker": "user", "text": "I would like an extension. I need more time.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Albert Sanders 9YPUF9KBOY", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5324": [{"speaker": "user", "text": "Hello! My name is Alessandro Phoenix I am looking for Guess boots as I need some for a gift for my girlfriend. I really like a brown pair I saw in store, but whenever I search for Guess I get ZERO results! It's insanity really! You guys should have plenty!", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["search result"]}}], "ABCD--train--5325": [{"speaker": "user", "text": "Hello. I am really confused and I need help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5326": [{"speaker": "user", "text": "I placed an order and it seems the cost of shipping was way high.  I wanted to check to see if that's correct and/or if I can get  a refund on that", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "aphoenix782 aphoenix782@email.com Order ID: 8800360582", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5327": [{"speaker": "user", "text": "How long does a premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5328": [{"speaker": "user", "text": "Hi I wanted to see if I could move the delivery of my order to next week I would like to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: GLVA9XP00K Order ID: 6039117197", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5329": [{"speaker": "user", "text": "Hello, I would like to remove an item from my order as we decided we did not want it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sanya Afzal Account id RDH2DCCJK9", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5330": [{"speaker": "user", "text": "search is NOT working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5331": [{"speaker": "user", "text": "Hello, I am trying to buy something but my credit card keeps getting rejected. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5332": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My Order ID is 0568746402.  I recently returned a Guess shirt for $49, but I do not see the reversal on my billing statement?", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My username is joycew86 and email is joycew86@email.com.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5333": [{"speaker": "user", "text": "Hi. I just looked at my bank account and apparently I got charged for an order I never made.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "I don't know my account id but the order id seems to bbe 8456511711", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure its cm014780", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "it's cm014780@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--5334": [{"speaker": "user", "text": "The delivery time is wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}], "ABCD--train--5335": [{"speaker": "user", "text": "Can you tell me how I know if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5336": [{"speaker": "user", "text": "I got some issues", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5337": [{"speaker": "user", "text": "Hey, I'm getting really frustrated because I keep searching for things but I get zero results each time. Like even if I search for shirt I don't see any.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5338": [{"speaker": "user", "text": "Hello, I was trying to log in to my account but I have lost the phone for the two factot authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5339": [{"speaker": "user", "text": "Hi....I got a promo code by email 6 days ago and I am trying to buy a jacket but the promo code comes up invalid. Can you help me with this please?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5340": [{"speaker": "user", "text": "Can you help me? I forgot my username?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "51658 is my zip code my phone number is (521) 815-2389", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5341": [{"speaker": "user", "text": "Hello, I had a questions about the Michael Kors Jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5342": [{"speaker": "user", "text": "Hi, yes I was wanting to know if you could tell me more about the tommy hilfiger jeans you guys sell?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5343": [{"speaker": "user", "text": "Hello I need to remove a second item from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "FBOD33KG1E, 0607010532", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Oh that's awesome. Thank you so much. $69", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5344": [{"speaker": "user", "text": "Hi, I'm tryingto look at my order history but I cant access my account anymore.I lost my phone last night Do you think you'll be able to help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "thats great to hear! yeah I have my pin its 684829", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5345": [{"speaker": "user", "text": "I want to make a complaint because many items seem to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5346": [{"speaker": "user", "text": "Hi i need to access my shoppong history but i cannot get into my account because the phone i use for my two factor password is lost", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Norman Bouchard I do not have my acc ID but my username is normanb8", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5347": [{"speaker": "user", "text": "i would like to upgrade my delivery to overnight delivery since i want to receive my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "PD86NJBX7M. 649739855", "domains": ["order issue"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--train--5348": [{"speaker": "user", "text": "Hello, I recently placed an order and the cost of shipping was way too much for what I ordered.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username is sanyaa32 email is sanyaa32@email.com and Order ID is 2311065953", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5349": [{"speaker": "user", "text": "Can you please tell me when the annual sale is occurring?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5350": [{"speaker": "user", "text": "Hi, I am trying to buy an item but the cart isn't updating when I try to add it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5351": [{"speaker": "user", "text": "I want to manage my shipping details since my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sanya Afzal account id is K6G1YDRLUJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sanyaafzal954 sanyaafzal954@email.com order is 2237123995", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5352": [{"speaker": "user", "text": "HI I need to return an item because it arrived with a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: sanyaa64@email.com  Username: sanyaa64 Order ID: 8315932312", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "2854 Lincoln Ave  Monterey, WA 86601", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5353": [{"speaker": "user", "text": "Hi, i want to add some jeans to my existing order I forgot to do it earlier Can you help me with that?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Ok, the account id is OZPJZCJH6N and the order id is 5297490419", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5354": [{"speaker": "user", "text": "I would like to know when the fall collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5355": [{"speaker": "user", "text": "HI, I need to check the status of my order. There seems to have been an extra fee added for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Sanya Afzal NBITT1UAWC Order ID: 7271580330", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5356": [{"speaker": "user", "text": "I would like to return something that is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrophoenix601@email.com alessandrophoenix601", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "4759 1st Ave  Monterey, NY 61611", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5357": [{"speaker": "user", "text": "I need to ask if I can get a bit more time to pay for the premium subscription service, like 15 more days.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "sorry yes David Williams is my name 9EB1DCGTGA is my account id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5358": [{"speaker": "user", "text": "I need help with an issue", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Okay It's the Guess shirt It costs $69 Do you know how to get the stain out?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5359": [{"speaker": "user", "text": "would like to manage the shipping details since my situation has changed. can i change the shipping order? ordered the wrong item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Albert Sanders. ZWLFE7UYN3", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "albertsanders603. albertsanders603@email.com. 3156293435.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5360": [{"speaker": "user", "text": "Hello there. I am thinking about placing an order but I want more info on your refund policy first.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5361": [{"speaker": "user", "text": "just trying to find out some information about these tommy hilfiger boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5362": [{"speaker": "user", "text": "Can you plese confirm the quantity of an order I placed.  I ordered one, but the e-mail confirmation stated two?  Thanks,", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: IORN5MI5YF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2132943561", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5363": [{"speaker": "user", "text": "Hello, my name is Norman Bouchard and I would like to know how I can detach the hood from my Tommy Hilfiger jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5364": [{"speaker": "user", "text": "I have a problem with my order 7675195727", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Michael_Kors Jacket I bought", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "It is 7675195727", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "account username is dwilliams451", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5365": [{"speaker": "user", "text": "I would like to move my shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "2741801206 is the order 3XHHQGHH5F is the account", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5366": [{"speaker": "user", "text": "Hi Donny!  I'm Norman Can you help me with my subscription?  I'm trying to see when my annual fee is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sure! VO7VB3KCED is my ID Order ID is 5345644242", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5367": [{"speaker": "user", "text": "Hi!I want to check on the shipping status of my order bc i haven't recieved it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal SK5F79HOSD Order ID: 4511753935", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: sanyaafzal187@email.com Username: sanyaafzal187", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5368": [{"speaker": "user", "text": "Can you check on my order status.  I was charged for shipping on my last order and it should have been free.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}], "ABCD--train--5369": [{"speaker": "user", "text": "Hello, I think I accidentally put in the wrong delivery time for my order and I wanted to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh, 8PCXAJIJKY, 7792244697.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5370": [{"speaker": "user", "text": "Hi, I have a question about premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5371": [{"speaker": "user", "text": "The website is too slow, I can't purchase anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5372": [{"speaker": "user", "text": "Why is the website so slow in loading a page My internet connection is fine", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5373": [{"speaker": "user", "text": "When does the annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5374": [{"speaker": "user", "text": "I want to add an additional item to my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "dw706662,dw706662@email.com,2267981826 please refund the Tommy Hilfiger boots", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I want my 74 dollars from the boots back.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Great, $174 has been refunded to your account!", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5375": [{"speaker": "user", "text": "Hi, my promo code I have seems to be invalid. It's showing as such when I try to purchase my jacket today.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "I got the code 2 days ago. I'm Joyce Wu, Order ID: 8976886069 jw325612 is my user name, in case you need it.", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Email Address: jw325612@email.com , Level is Silver.", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--5376": [{"speaker": "user", "text": "Hi, I am trying to find out if my last payment has gone through", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Albert Sanders OG27KCYF1L i dont have an order number", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5377": [{"speaker": "user", "text": "Would it be at all possible to extent my premium subscription? Things have been a little rough lately and I should have the money for it soon", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joseph Banter KOGTXETACS 8032924420", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5378": [{"speaker": "user", "text": "I never got my package and am trying to figure out what happened.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "dwilliams858 dwilliams858@email.com 7099920600", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4254 Brushwick Dr  Newark, WA 59875", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5379": [{"speaker": "user", "text": "I returned Order ID 9131485835 because it was too small.   The charge has not been reversed on my billing statement.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "No.  The $89 charge is still on my statement.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5380": [{"speaker": "user", "text": "I'm looking at Boots by Guess.  can you tell me if they are waterproof?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5381": [{"speaker": "user", "text": "Hi, my name is Alessandro Phoenix. I want to move my shipping to next week. The fee is a bit steep right now", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: C7LWIXVMIP Order ID: 3423232400", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5382": [{"speaker": "user", "text": "Hi! Can you help me with an item? I need to know more about the collar of a shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5383": [{"speaker": "user", "text": "Hey I need to return this shirt because it's the wrong size I ordered a medium and got an XXL", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "username is jbanter2 jbanter2@email.com My order ID is 1172440650", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0171 Brushwick Dr  Monterey, TX 96207", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5384": [{"speaker": "user", "text": "Hi! I wanted to check the status of my order because there seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: M5OPDWFHP5 Order ID: 4222299872", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5385": [{"speaker": "user", "text": "the website is really slow and not usable at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5386": [{"speaker": "user", "text": "I just wanna know if the shipping cost is included in the display cost", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "IVMKH1BQNO 7360794099", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "jwu19087 jwu19087@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5387": [{"speaker": "user", "text": "I would like to pay for the subscription fee of my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 7QETZ5ZKTI Order ID: 8577598138", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5388": [{"speaker": "user", "text": "I want to know ehh the local store closes? when", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5389": [{"speaker": "user", "text": "Hi! I need to check the status of my subscription. I want to keep it and make a payment if needed", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Norman Bouchard YGT71USGFN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5390": [{"speaker": "user", "text": "Hi! I am expecting a refund and I wanted to check if I could add another item to it I would like to return an item and was hoping you could add the refund to a refund am expecting already", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Norman Bouchard Username: nb061621 nb061621@email.com Order ID: 6492899890", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5391": [{"speaker": "user", "text": "hi, i just put in an order, but the shipping costs too much for me.  i'm hoping to cancel my order and get a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sure safzal49, safzal49@email.com, 1607341438", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5392": [{"speaker": "user", "text": "Yes i'm trying to search something on your website but my search bar isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5393": [{"speaker": "user", "text": "Hello! I'm hoping you can help me today, I'm really frustrated. When I type something into the search bar, the results don't seem to have anything to do with what I'm looking for!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "I'm looking for a nice Guess jacket to buy my wife for our anniversary. When I type in \"guess jacket\", I seem to be getting completely random results. The same thing happens with other items.", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--5394": [{"speaker": "user", "text": "yes i just placed an order and i forgot to add an item on the order i would like to add it now please", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "yes my account id is PSOLHU6EEL and my order id is 3918417350", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5395": [{"speaker": "user", "text": "hi....i want to know if it is at all possible to change the delivery time for my boots", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "the account is 1HH9TDLJPF and the order is 4375747638", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5396": [{"speaker": "user", "text": "Hi I would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "WENBEID07I Order ID: 8918035307", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5397": [{"speaker": "user", "text": "hi I would like to know how to wash this Tommy Hilfiger shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5398": [{"speaker": "user", "text": "I bought these Calvin Klein boots in brown. I thought that the brown would look good, but I've changed my mind Now I want black boots I want to return the boots Can you help me do that?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "dw066972 dw066972@email.com 9135540714 I'm a Bronze", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5399": [{"speaker": "user", "text": "I would like to know about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5400": [{"speaker": "user", "text": "Hello, I'd like to check the shipping date on an order I placed. Here is the order ID 9086486490 Can you confirm the shipping date?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID is JIEV5PIUVX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "cz279749@email.com cz279749", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5401": [{"speaker": "user", "text": "I want to know when the local stores closes because I'm thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5402": [{"speaker": "user", "text": "Hi I have a quick questions", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5403": [{"speaker": "user", "text": "I would like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Act: GI9EU5PE5F and Order 0547776524", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5404": [{"speaker": "user", "text": "Hi Can you answer a question for me?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5405": [{"speaker": "user", "text": "Hello, I need to get my subscription activated please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joyce Wu AGQP0PDC5J", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5406": [{"speaker": "user", "text": "i would like to dispute my billing because i got charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo. KEMFGSWSOV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5407": [{"speaker": "user", "text": "I want to check on my order status. My cost of shipping was unusually high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID is NNX9YCX0W5 Order ID is 6618813864", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5408": [{"speaker": "user", "text": "I need to reset my password Sorry, not my password, my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "2474, 841-652-4050, crystalminh571@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--5409": [{"speaker": "user", "text": "attempt to find out what the search bar doesn't work.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Name: Crystal Minh  Phone Number: (387) 394-7128  Member Level: Gold  Email Address: crystalminh604@email.com  Username: crystalminh604", "domains": ["troubleshoot site"], "labels": {"slots": ["phone", "email", "username"]}}], "ABCD--train--5410": [{"speaker": "user", "text": "Hi! I am tryin got purchase a boot but the website is really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5411": [{"speaker": "user", "text": "Hi there! I wanted to check some information about my order, but I cannot access the account because I lost my phone, which I use for two-factor authentication Can you please help me access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5412": [{"speaker": "user", "text": "I need to make sure my annual subscription payment is made.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: D2UPHJXENF      Account ID: D2UPHJXENF , Name is Sanya Afzal", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7872939149", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5413": [{"speaker": "user", "text": "I want to change the delivery time of my order.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Rodriguez Domingo my account id is WQKEBCNHBR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5414": [{"speaker": "user", "text": "So I hope it isn't too late but I'd like to add an item to an order I already have with you guys?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "You ceritanly may, let me grab that for you My ID is YYUB26WFEA, and the order id is 7086673010", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It's the Michael Kors boots for $64 that you have on your site?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5415": [{"speaker": "user", "text": "I am calling in to complain because the charge on your billing statement has not been reversed even though I have already completed the return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: dw590211 Email Address: dw590211@email.com Order ID: 5347433984", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5416": [{"speaker": "user", "text": "Hi...I returned a pair of jeans a while ago but the refund has still not been processed. Can you help me with this?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "my username is jw966962, the email is jw966962@email.com and the order id is 0790203899", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5417": [{"speaker": "user", "text": "I was doing some shopping and came across something I might want to buy, but I wanted a little more info.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5418": [{"speaker": "user", "text": "hi! I would like to make a return. I received the product but it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jbanter1 jbanter1@email.com Order ID: 0275701996 I was disappointed too since I was supposed to wear it this weekend", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1561 Primrose Ave  Raleigh, NY 269", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5419": [{"speaker": "user", "text": "Hi I have a question about my account. I just got an email notification about my order and I noticed that there seems to be an extra fee added", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "G28FVHKXAF 9631105995", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "no it was just the one item the shirt is 99. I was charged an extra fee of 25 just cancel the order then or I'll just call my credit card company and tell them to decline the charge. just let me know", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5420": [{"speaker": "user", "text": "hello! I have a problem with my premium subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5421": [{"speaker": "user", "text": "Hi I want to know some information about this Tommy Hilfger shirt I want to know how to wash it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5422": [{"speaker": "user", "text": "How often jeans need to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5423": [{"speaker": "user", "text": "I don't know if you can help me. I'm really frustrated with your company", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5424": [{"speaker": "user", "text": "Hi! I need to return a product because it has a gross stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "czhang81 czhang81@email.com 8466900733", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9572 Lincoln Ave  Raleigh, NY 12434", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5425": [{"speaker": "user", "text": "Hi, I need to check the status of my account.  I'm missing some credit. hello?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5426": [{"speaker": "user", "text": "Hi, I signed up for a premium subscription but I need extra time in paying for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure. It's Chloe Zhang and my Account ID is WZGSU6WMNQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, it's 9924970048", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5427": [{"speaker": "user", "text": "Hi, I placed an order, but the shipping cost seems way too high I'm thinking this might have been an error", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix alessandrophoenix741 alessandrophoenix741@email.com 5677922339", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5428": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I am trying to put a Calvin Klein jacket for $94 in my cart, but the cart is not updating.  Can you help?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"], "intents": ["shopping cart"]}}], "ABCD--train--5429": [{"speaker": "user", "text": "I'm trying to check my order status online but i forgot my password and cant", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5430": [{"speaker": "user", "text": "I want to double check status of refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: jw633762@email.com  Username: jw633762 Order ID: 3732451443", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5431": [{"speaker": "user", "text": "The item I was looking at buying yesterday seems to have jumped in price is there anything that can be done about that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Crystal Minh AJUKWI1FYO 6479734452", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5432": [{"speaker": "user", "text": "I am wondering the status of my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: LFOQJJCHUB Order ID: 0489197692", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5433": [{"speaker": "user", "text": "I have an existing refund that I would like to add one more item to", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "cm284608  cm284608@email.com  0315296925", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Existing refund if $100. Item to add is a Tommy Hilfiger jacket for $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, we're all set.  I've updated your refund for you, so you should now be receiving the full total of $194 Is there anything else I can help with while we're here?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5434": [{"speaker": "user", "text": "I need to change my payment method on my account because it's not showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "5095 (684) 666-0978 692526 in the order you requested", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "pin number"]}}], "ABCD--train--5435": [{"speaker": "user", "text": "Hello,  I am trying to figure out the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: aphoenix289 Email Address: aphoenix289@email.com Order ID: 5631043764", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5436": [{"speaker": "user", "text": "Hi! I am wondering if there is something wrong with your website today? Everytime I search for an item, there is no results found.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "No. Please try to search for this item: Guess boots it is a riding boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--5437": [{"speaker": "user", "text": "Hi, I got an e-mail from you guys about my shipment, and it had a different shipping address than the one it should So I want to figure out what's going on I'd like to confirm the shipping address if posible?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--5438": [{"speaker": "user", "text": "Wow, I'm surprised anyone's there. I've been waiting a while.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5439": [{"speaker": "user", "text": "Hey so I'm trying to figure out why the search is taking so long. It's just stuck on the spinning wheel, for the like the past 5 minutes", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5440": [{"speaker": "user", "text": "I'm having trouble trying to buy something", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5441": [{"speaker": "user", "text": "Yes i would like to return and item because the one i received has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My Username is : czhang93. Email Address: czhang93@email.com and my order id is  0341554642", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay thank you Yes my Address: is  6430 1st Ave  Brighton, WA 50959", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5442": [{"speaker": "user", "text": "Your website is overpriced compared to others.  I would like to know why", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account number is 7AIKBAYWRP my order id is 4640408509", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5443": [{"speaker": "user", "text": "I have an extremely important question for you", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5444": [{"speaker": "user", "text": "Hi. My name is Joseph Banter.  I am having trouble searching on the website.  When I try to search for an item, the results I get are unrelated.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5445": [{"speaker": "user", "text": "Hello, I would like to add this item to my existing order. Can you please help me?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Thanks. Account ID: UNVQVXPE3C", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5446": [{"speaker": "user", "text": "Hi, I'm very annoyed about the level of inventory your store has. It's frustrating as I can never find the item that I want.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5447": [{"speaker": "user", "text": "I need to change my address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Zip code is 46447. I don't know my phone number. My pin number is 86160", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number"]}}, {"speaker": "user", "text": "user name is rd536100", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "7462 1st Ave  Baltimore, WA 46447 thanks!", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5448": [{"speaker": "user", "text": "Can you tell me when my fee is due for the annual subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams PSGFVT3CMP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5449": [{"speaker": "user", "text": "I am kind of annoyed because I got a charge on my billing statement that not not been reversed even though I have already completed the return already.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: josephb9 Email Address: josephb9@email.com Order ID: 6403284775", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5450": [{"speaker": "user", "text": "Hey, I need to return these Michael Kors boots. They showed up at my house with a stain right on the leather.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Username: cz316631 Email Address: cz316631@email.com Order ID: 1195913881", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6190 Primrose Ave  Jacksonville, MI 72844", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5451": [{"speaker": "user", "text": "I had a question about the calvin klein jeans I wanted to know how much it'd cost to get it tailored", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5452": [{"speaker": "user", "text": "Can you tell me what your refund policy is?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5453": [{"speaker": "user", "text": "I want to return an item I purchased it's the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Joyce Wu Username: jwu11238 Email Address: jwu11238@email.com Order ID: 2746782585", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5454": [{"speaker": "user", "text": "i will like to get tracking info for my product The product was a jacket, Calvin Klein is the brand name", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5455": [{"speaker": "user", "text": "Hi i have an issue with shipping i paid for overnight shipping on an order and just recieved it today", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "dwilliams689 dwilliams689@email.com 8689006413", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5456": [{"speaker": "user", "text": "yes i'm trying to access my shopping history buy can't access my account because i no longer have my phone that does the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure its jb602209@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5457": [{"speaker": "user", "text": "Hi, I'd like to know if what I currently have in my cart would qualify for your free shipping? It's a TommyHilfiger shirt for $89? boots for $74 and jeans for 59", "domains": ["storewide query"], "labels": {"slots": ["amount"], "intents": ["pricing"]}}], "ABCD--train--5458": [{"speaker": "user", "text": "My delivery time isn't right, I don't believe, and I just wanted to check and see when my boots would get here, for sure.  Can you help with that?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID MVQGACY8IQ and my order ID is 4620420941", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5459": [{"speaker": "user", "text": "I would like a refund on my item that I recently purchased.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "u: sanyaa77    email: sanyaa77@email.com  order id: 3765730700", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5460": [{"speaker": "user", "text": "Can you tell me what time the local store closes?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5461": [{"speaker": "user", "text": "hi, i want to confirm my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "yes is the address for 7597 Brushwick Drive? i just need a yes/no answer", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "sure Email Address: crystalminh849@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "ok, got it Username: crystalminh849", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "OK! we will ship that you to you  at  7597 Brushwick Drive at is there anything else today?", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--5462": [{"speaker": "user", "text": "I just bought an item and changed my mind. I would like to get a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "VIDYUR7AQV   6871922413", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nb782428   nb782428@gmail.com email.com", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "I've refunded your card $99. Is there anything else I can help with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5463": [{"speaker": "user", "text": "All I see is a spinning wheel. I can't make the search bar work.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5464": [{"speaker": "user", "text": "Hi, my name's Rodriguez Domingo, a bronze member I need to check on an order.  It's been 5 days and I haven't received anything yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "VN0NYRUVH5 3911026797 (in that order)", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "certainly, one second please rd070787 rd070787@email.com 3911026797", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5465": [{"speaker": "user", "text": "Can you check the shipping status of my order? It's been saying it's In Transit for over a week now and that can't be right. I had expedited shipping and was supposed to get it in 24 hours", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID is AOZI42ND6E and Order ID is 6641361412 I don't have an email address because i'm old and this is hard enough. I can give you my phone number though if you promise you won't call it all the time. My phone number is 664=698-0084", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--train--5466": [{"speaker": "user", "text": "Hey I need to check my shopping history I can't access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes- crystalm113@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5467": [{"speaker": "user", "text": "Every timeI check the website for the item I am looking for it always out of stock I have been checking for the past month", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5468": [{"speaker": "user", "text": "Hi there, I was thinking of buying a few things today, but I noticed that my subscription was cancelled, can you tell me why?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5469": [{"speaker": "user", "text": "I am fine. I wanted to check on the shipping status of an order I never received. Can you help?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: crystalminh586 Email Address: crystalminh586@email.com Order ID: 9078685725", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5103 Woodshore St  San Mateo, WA 33646", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5470": [{"speaker": "user", "text": "I am looking on your website and AS USUAL almost everything is out of stock.  This is ridiculous!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5471": [{"speaker": "user", "text": "Hey I'm trying to add something to my order I already placed I forgot to put it in my shopping cart earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "GYKKBYQROX is my account ID Let me find the order ID, one moment please It 's 1634129963", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5472": [{"speaker": "user", "text": "I was looking at my statement and it looks like I was billed twice for my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: VUOAKVIB4Z Order ID: 2641611612", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5473": [{"speaker": "user", "text": "my promo code isn't working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5474": [{"speaker": "user", "text": "I\u2019m trying to search for items but it\u2019s saying there are 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5475": [{"speaker": "user", "text": "HI.  My name is Crystal Minh.  I am having issues with the website running really slow. Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5476": [{"speaker": "user", "text": "I wanna buy an item but cart will not update when I try to", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5477": [{"speaker": "user", "text": "Yes, I would like to speak to someone in regards to my order", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "ID is alessandrop658", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Yes, I ordered a Michael_Kors shirt for $79 but I don't think the payment method is correct", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "ID is alessandrop658 I do not have an Order ID", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--5478": [{"speaker": "user", "text": "Hi. this is Crystal. There seems to be a problem with my Paypal account payment", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "Are they leather? The $64 ones with the red and white strips at the ankle no, i have not placed an order", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5479": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5480": [{"speaker": "user", "text": "I would like to know the status of my order I ordered an Item but received a confirmation mail stating I ordered 2 items", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "okay Here's my Account ID : U3ET18RIVF Order ID: 4214347972", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5481": [{"speaker": "user", "text": "hello I think there is a mistake with my order I ordered only one jacket but the email I got says that I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "my account ID is D3GIYZCFII and the order # is 7288047556", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5482": [{"speaker": "user", "text": "I would like to check on my shipping status because i never recceived my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 5706289952 Username: sanyaafzal769 Email Address: sanyaafzal769@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "8298 1st Ave  Brighton, MI 46179", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Jeans  Brand: Calvin_Klein  Amount: $64", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5483": [{"speaker": "user", "text": "Hi, I never received my package and I'm wondering where it is. My name is Joseph Banter", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: jb835358 jb835358@email.com Order ID: 0523181353 I've been waiting for 5 days now", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5484": [{"speaker": "user", "text": "Yes, I need help with my order. There seems to be a charge that I have no idea why it's being charged to me.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Yes it's Domingo Rodriquez and my account id is XMWWJO1J6O", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5485": [{"speaker": "user", "text": "I wanted to check the status of my order as the delivery time seems to be wrong it was supposed to be two day shipping but it is listed as 3-5", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter 6CXLRXOFVR 8151586455 jb28239834 jb28239834@email.com", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5486": [{"speaker": "user", "text": "Hi! I have been eyeing to buy an item for a while now but for some reason it is always out of stock It is a Tommy Hilfiger shirt", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5487": [{"speaker": "user", "text": "Hi hi!    Can I please get a refund on the last item I bought?  I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I'm Crystal Minh Email Address: crystalm634@email.com Username is crystalm634 Order Id is 4866547338", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "It's $49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5488": [{"speaker": "user", "text": "HI i am thinking about buying boots and i have a quetsion can you help?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5489": [{"speaker": "user", "text": "Someone told me that my premium subscription shopping service wasn't showing on my account. So I wanted to check on that.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5490": [{"speaker": "user", "text": "I am so angry! I just noticed that I have an order that I was charged for, but I neve even bought anything!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My name is Norman Bouchard. My username is nb193076 and my order ID is 8915206650.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--5491": [{"speaker": "user", "text": "I have a question about my subscription account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5492": [{"speaker": "user", "text": "Hi, I found a pair of jeans I really liked and was ready to buy, but now they are out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Yes, it is the Hilfiger jeans you had for $59.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5493": [{"speaker": "user", "text": "Yes I ordered an item and it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: josephbanter431 Email Address: josephbanter431@email.com Order ID: 4615591473", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5910 2nd Ave  San Mateo, CA 36575", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5494": [{"speaker": "user", "text": "Hello. I have a problem with my promo code. Can you help me? Hello??", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5495": [{"speaker": "user", "text": "I just checked my order and the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "oops sorry Joseph Banter ZKU27DYDFA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my order ID is 5388173469", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "(115) 071-9348", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--5496": [{"speaker": "user", "text": "Hi! I want to buy something but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5497": [{"speaker": "user", "text": "Dude, WTF? My credit card keeps getting rejected on your site again and again.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5498": [{"speaker": "user", "text": "The promo code i am trying to use is declared invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5499": [{"speaker": "user", "text": "Is it possible to change my expedited shipping to slower?  I would rather not pay the extra fee.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: IHRTZUCKAU Order ID: 5440231233", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5500": [{"speaker": "user", "text": "i need to remove the second item from my order please i ordered the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "CH5EBHUTSG 6236590897", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5501": [{"speaker": "user", "text": "My name is Chloe Zhang and I would like to now more about a pair of Guess jeans could you please help me out ?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--5502": [{"speaker": "user", "text": "I wanna buy a Calvin Klein jacket Tell me more about it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5503": [{"speaker": "user", "text": "How much does tailoring cost?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I'm wondering about the guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5504": [{"speaker": "user", "text": "Yes i would like to know what all the memebership levels are and what they intel please. Because ive been thinking about order some things", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5505": [{"speaker": "user", "text": "I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I have questions about the status of your subscription because you want to keep your subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: 1KPGNFGQAJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0993320094", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5506": [{"speaker": "user", "text": "I regret to inform you that I may have broken your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5507": [{"speaker": "user", "text": "I ordered some jeans and need to return them, they are the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "normanbouchard421 normanbouchard421@email.com 8572716742", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5508": [{"speaker": "user", "text": "hi, i am trying to check on an order i placed but i can't get into my account online", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "68959 Phone Number: (454) 114-6288 email is bye88bird@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5509": [{"speaker": "user", "text": "Hello, I am thinking about buying a coat but I will be traveling up North and I need it too be warm especially in windy conditions, can you help me with this today?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5510": [{"speaker": "user", "text": "this item came with a huge stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cm726801 cm726801@email.com 7241925957", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "74801st ave, san lima, ca 50052", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5511": [{"speaker": "user", "text": "Hi, I'm trying to find a pair of boots on your website but my searches keep turning up random results When I try searching boots I get housewares instead", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5512": [{"speaker": "user", "text": "My promo code I got 5 days ago doesn't work.  I want touse it for my order 8517778360", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Chloe Zhang cz081371 silver member", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5513": [{"speaker": "user", "text": "I have a question about an order I made", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joyce Wu E7PTRCZ9HH 1970076075", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5514": [{"speaker": "user", "text": "Hi I want to check a shipping issue because the cost of shipping was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: chloez75 Email Address: chloez75@email.com Order ID: 6787503245", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5515": [{"speaker": "user", "text": "i want to know more about a shirt that i really olike does the michale kors shirt shrinka fter washing?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5516": [{"speaker": "user", "text": "Hi I would like to pay the subscription free I signed up for so as to keep it active Subscription fee*", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: PZUTJEPJ9B", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7559898673", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5517": [{"speaker": "user", "text": "I like to cancel my order. The shipping is 30 dollar for 89 dollars jean.", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["cost"]}}, {"speaker": "user", "text": "My name is Joseph Banter and my ID is S3AFDIJJZ2", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is josephb0. Email address is josephb0@email.com and my order ID is 1169549129", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5518": [{"speaker": "user", "text": "Hi there, i'm having trouble adding things to my cart.  It doesn't seem to be updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5519": [{"speaker": "user", "text": "i would like to make a purchase but can't do it since my credit card keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5520": [{"speaker": "user", "text": "I have an issue and I need your help I have to go to a conference for work", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5521": [{"speaker": "user", "text": "Hi, I just want to know the benefits of premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5522": [{"speaker": "user", "text": "I tried to buy things, but my cart is not updating when I add items to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5523": [{"speaker": "user", "text": "Hello. I am really upset with your site I need help", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "I want to buy your $64 guess jacket Can you use the card that's on file, please?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--5524": [{"speaker": "user", "text": "omg why was the wait so long", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix CWPST3QUBB", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yea 5600245385", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5525": [{"speaker": "user", "text": "I am signed up for a premium subscription shopping service with your company I would like to pay the subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: Y2IDTA3WTC Order ID: 2116243279", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5526": [{"speaker": "user", "text": "Hi there! I would like to know about your return policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5527": [{"speaker": "user", "text": "Hi there, I want to upgrade to overnight delivery because I want my order as soon as possible.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: E99BOANWZ8", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Chloe Zhang Order ID: 9598568225", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5528": [{"speaker": "user", "text": "Hi I keep trying at add an item to my cart, but the cart is not updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5529": [{"speaker": "user", "text": "Hello I am looking to find out the benefits of a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5530": [{"speaker": "user", "text": "hi, i need to change my shipping details so i can receive my items at the new address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "normanb6, normanb6@email.com, 9942694085 order id", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5531": [{"speaker": "user", "text": "Hello. I would like help with a refund, please", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "safzal08 safzal08@email.com 8727224962", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Oh good It's the $59 Guess jeans", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "user", "text": "Will I also get my $59 refund?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5532": [{"speaker": "user", "text": "I have forgotten my username, can you help please", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "96807 (477) 002-4271", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5533": [{"speaker": "user", "text": "I am interested in buying these Guess boots do these have regular width or wide width?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--5534": [{"speaker": "user", "text": "Hi...I would like to know it you can stitch names on clothes people buy", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5535": [{"speaker": "user", "text": "hi I would like to have an item returned", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "josephbanter120 josephbanter120@email.com the order ID: 7751691550", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thanks. 2286 Lexington Ave  La Fayette, WA 43461", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5536": [{"speaker": "user", "text": "Hello I have been waiting for a $40 credit from my last purchase but my last email does not show a credit has been applied, can you check this please", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5537": [{"speaker": "user", "text": "Hi, what is your return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5538": [{"speaker": "user", "text": "Hi. I have been trying to search on your site but the search bar just doesn't seem to be working.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5539": [{"speaker": "user", "text": "Howdy, I got the premium subscription here and I need to check on the status of it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My account ID is F8BVPB9OP3, and the order ID is 5564555619", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5540": [{"speaker": "user", "text": "Hi, I bought a Jeans. I need bill. Could you send me my address, please.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "My username is nb115510", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: nb115510@email.com I have no Order ID, sorry", "domains": ["troubleshoot site"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "nb115510 and I want another copy of the invoice.", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--5541": [{"speaker": "user", "text": "I need to update the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "PIN: 513288 user name: normanb8 Email Address: normanb8@email.com", "domains": ["manage account"], "labels": {"slots": ["pin number", "username", "email"]}}], "ABCD--train--5542": [{"speaker": "user", "text": "hi, I want to return the item below it is a calvin klein shirt", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "there is no account id, I have user name and order id Username: aphoenix858 Email Address: aphoenix858@email.com Order ID: 1268088358", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 1534 Primrose Ave  La Fayette, WA 70895", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5543": [{"speaker": "user", "text": "Hi, I just wanted to buy this shirt but when Iwent to check out it says out of stock? But it was just in my cart??", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--5544": [{"speaker": "user", "text": "HI! I am having trouble making a purchase. Every time I add an item to the cart, it doesn't update Am not sure what is happening here", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5545": [{"speaker": "user", "text": "Hi, I want to return this coat. I don't really like it.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Email Address: cz514764@email.com cz514764 username Order ID: 9686716336", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5546": [{"speaker": "user", "text": "If I get this guess Shirt for $69.00 . how do I remove pasta sauce from it?  I'm a messy eater.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--train--5547": [{"speaker": "user", "text": "i have a problem to buy my cart is not updating when i add the item into it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5548": [{"speaker": "user", "text": "The delivery time of my order is wrong. It must be changed.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "VIWFJD2CFY Order ID: 1464193678", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5549": [{"speaker": "user", "text": "Hi, I'm looking at the Tommy Hilfiger jacket and I have a couple of questions I was hoping you could answer", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5550": [{"speaker": "user", "text": "I am inquiring about an order I recently placed as there seems to be an extra fee I was not expecting.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Norman Bouchard FG4NTAZTJ5", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5551": [{"speaker": "user", "text": "I need to check my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Chloe Zhang czhang30 1770235959 I want to add an item for an additional refund I don't want the jeans either", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "$79 for the jeans and my refund should be 100 already", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5552": [{"speaker": "user", "text": "hello Yes, can you tell me what all of the membership levels are that you offer? I'm looking to buy some things and am curious what kind of benefits they offer.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5553": [{"speaker": "user", "text": "Hello, I want to know the state of my refund now", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My username is nb414028, my email address is nb414028@email.com, and my order id is 7704180101", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "They are $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Thanks so much.  I have put it for you to get a refund total of $174 ($100 + $74), you should get that in a few days back to your method of payment. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5554": [{"speaker": "user", "text": "Hello, I am a little upset that the Tommy Hilfiger boots are always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5555": [{"speaker": "user", "text": "I just wanted to get some more information about my order. I can't access my account because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My name is Joyce Wu and my Account ID is 975076", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "My username is jwu89621", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My Pin number is 975076", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5556": [{"speaker": "user", "text": "yes i would like to know more about one if your items before i buy it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5557": [{"speaker": "user", "text": "I'm currently facing an issue. The search result are unrelated with my query This is really frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5558": [{"speaker": "user", "text": "Hi! Can you check the status of my account. I am thinking about getting a shirt but I am in Canada right now. I want to know if I am qualify for free shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "The shirt is $94", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--5559": [{"speaker": "user", "text": "Hi! I was looking at an item and wanted to get some more information about it Tommy Hilfiger Jeans in particular", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5560": [{"speaker": "user", "text": "your site leaves a lot to be desired", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5561": [{"speaker": "user", "text": "Can you please see if I can change the shipping time on an order?  Thanks. I want to change it to a less expensive option.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: M0QW7KQWH4 Order ID: 1527317394", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5562": [{"speaker": "user", "text": "Hi I'm having a big problem logging in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Albert Sanders alberts7@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5563": [{"speaker": "user", "text": "When I search for an item I get unrelated results. I would like to know what is going on", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5564": [{"speaker": "user", "text": "Hello, I have become aware that I am missing credits that resulted from a promotional package I bought", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5565": [{"speaker": "user", "text": "I wanted to check my order status. However, I can't get into my account because I forgot my password!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone Number: (644) 186-9296 zip code:20808", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--5566": [{"speaker": "user", "text": "The promo code I am using is being declared invalid and I received the code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5567": [{"speaker": "user", "text": "I was wondering if I could change my delivery to overnight. I need my order asap.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID is KBUJBHZG5L", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My Order ID  4482348338. Address is7189 Brushwick Dr  Monterey, TX 6273. Name is Rodriguez Domingo", "domains": ["order issue"], "labels": {"slots": ["order id", "street address", "zip code"]}}], "ABCD--train--5568": [{"speaker": "user", "text": "hello can you tell me about the various memberships. I am thinking about purchasing some items and wanted to know the differences between the memberships", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5569": [{"speaker": "user", "text": "i cannot access my account because my forgot your username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "josephb1@email.com (926) 196-6911 TX 190", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"]}}], "ABCD--train--5570": [{"speaker": "user", "text": "Hi there, I just checked the status of one of my orders It was supposed to be delivered in three days but now it's marked as delivered It hasn't been delivered though I was looking to change my delivery date to next week since I'll be out of town this week", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sure, my email is dwilliams3@email.com and my order ID is 1876754054 My username is the same as my email", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It is a Guess Jacket", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "8434 Woodshore St  San Lima, TX 75738", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5571": [{"speaker": "user", "text": "Hi I need the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Rodriguez Domingo 3676985375", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5572": [{"speaker": "user", "text": "Hi! I recently bought a shirt and am thinking about buying another one, BUT I desparatley need to know how to remove a stain from this shirt.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5573": [{"speaker": "user", "text": "HI! I had placed an order but I have recently moved. I was hoping you could helo me change the shipping address on the order please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: czhang00 Order ID: 5504685170 czhang00@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--5574": [{"speaker": "user", "text": "Yes, one second please my issue is a bit long", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "Address: 3286 Lexington Ave  Monterey, CA 59557 Surprisingly, I don't have my phone number on me today. I have a very poor memory", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5575": [{"speaker": "user", "text": "I would like to check the shipping status on my order because I never received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "rd583203@email.com   rd583203   9739455305", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "1016 Lincoln Ave  Brighton, NY 91939", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5576": [{"speaker": "user", "text": "Hi! Hi wanted to check the price for gift wrapping the items please I was planing to buy a gift for a friend", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5577": [{"speaker": "user", "text": "Hello there, I'm writing to inquire about my subscription.   Can I pay my fee now please?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: SHPQG0BRXE Order ID is 1711420714", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5578": [{"speaker": "user", "text": "i am trying to learn more about the return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5579": [{"speaker": "user", "text": "Hi! I forgot the password to my account and now I can't access it. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes please my pin is 350219", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5580": [{"speaker": "user", "text": "I would like to change my shipping details, I seem to have ordered the wrong item by mistake.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: 0O2SVTREOK Order ID: 1939372821", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sanyaa44  sanyaa44@email.com 1939372821", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0O2SVTREOK 1939372821", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5581": [{"speaker": "user", "text": "I wanted to know what the status of my subscription was. Because I really want to keep it!", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: BGQHMHPXB2  Order ID: 7406155463", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5582": [{"speaker": "user", "text": "Hi. Unfortunately my credit card won\u2019t work, says invalid", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5583": [{"speaker": "user", "text": "I am curious about the sizes these jeans come in", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5584": [{"speaker": "user", "text": "I need to find out when you're open", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5585": [{"speaker": "user", "text": "Hi! I have been meaning to buy this Guess shirt but wanted to know how wide the collar is", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--5586": [{"speaker": "user", "text": "Sanya Afzal I am wondering how long premium membership lasts", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5587": [{"speaker": "user", "text": "I was hoping to change the shipping to next week delivery for my order", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: 7JLB8GLURX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7583597293", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5588": [{"speaker": "user", "text": "Hello, I would like to cancel my order for boots. I bought the wrong pair of boots. Hello?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "as584489 as584489@email.com 7641668605", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5589": [{"speaker": "user", "text": "i am trying to add an item to my shopping cart but my cart is not updating to show that item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5590": [{"speaker": "user", "text": "Hello, I am curious on how much it would cost to stitch my name in a pair of Michael Kors boots.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5591": [{"speaker": "user", "text": "I'm looking at a shirt but I'm afraid that it might shrink...can you help me", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5592": [{"speaker": "user", "text": "Hello, I would like some information on your membership levels please", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5593": [{"speaker": "user", "text": "Hi, im trying to see my shopping history but forgot my account password can I get a reset please?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone Number: (265) 737-1906 Zip 97899", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--5594": [{"speaker": "user", "text": "I'm having trouble with my order delivery. Can you help me with it?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "7169243542 is my order ID Account ID is FPCST4FPVQ", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5595": [{"speaker": "user", "text": "Hello there! I signed up for the membership program last year.. I can't remember when. Can you help me find out if I need to pay the annual fee now?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu My ID is XYWLOVFOW7 My membership is gold and I am hoping to keep it", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes. 7128989632", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5596": [{"speaker": "user", "text": "Hi! My husband mentioned that the premium subscription was removed from my account. I want it, and want to make sure that I still have it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5597": [{"speaker": "user", "text": "Hi! The promo code I got 5 days ago is invalid.  I really wanted to purchase these boots", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5598": [{"speaker": "user", "text": "Hi...I am curious about how much I have to spend, or pay, to keep my premium subscription. Can you help me?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh and the account id is HEVVXPIQCL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "it is 7480518740", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5599": [{"speaker": "user", "text": "yes the promo code i'm trying to use isn't working and i'm not understanding why", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5600": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang, silver member I made an order, but I'm afraid I gave the wrong address when I checked out.  Is there still time to change the shipping address?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "it is 5719 Primrose Ave  Brighton, MI 99652 (that's the address that I would like to have it shipped to)", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(518) 106-4921 chloez28", "domains": ["shipping issue"], "labels": {"slots": ["phone", "username"]}}, {"speaker": "system", "text": "Very good.  And the address you wanted it changed to was: 5719 Primrose Ave", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--train--5601": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  My Order ID is 8614044352.  I need to return these Tommy Hilfiger jeans for $74 if possible.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return size"]}}, {"speaker": "user", "text": "My username is as230512,email is as230512@email.com.  Member level is guest.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1140 Kennedy St, Monterey, WA 73582.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5602": [{"speaker": "user", "text": "I need a refund I got the Guess shirt, but I \"guess\" I just don't really like it", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "I haven't gotten it yet so I just want you guys to pay me back before it gets here Rodriguez Domingo ZNX064E5QH", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "8119766062 rdomingo254 rdomingo254@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "system", "text": "I'm applied the refund of $59 to your account. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5603": [{"speaker": "user", "text": "Hello, I am trying to access my account and I lost my phone so I cannot get the two factor authentcation code", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5604": [{"speaker": "user", "text": "Hi there. I want to buy a shirt online and my credit card keeps getting rejected. Do you know what is wrong with it?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5605": [{"speaker": "user", "text": "Hello, I want to look at my shopping history but I seem to have forgotten my password because I can't access my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Chloe Zhang.  Username chloez82", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5606": [{"speaker": "user", "text": "Hi i was rechecking my most recent order and it seems to have the wrong payment method used Hello?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Chloe Zhang J4G0XJWBUK 1716211077", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5607": [{"speaker": "user", "text": "HI! I forgot my password AGAIN... Can't believe it! Can you help me so I can check my account?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5608": [{"speaker": "user", "text": "Hello, I would like to know how often this Guess jacket should be washed", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--5609": [{"speaker": "user", "text": "I have a quick question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams ID is 4959824891", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5610": [{"speaker": "user", "text": "I was hoping you could answer my question regarding refunds.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5611": [{"speaker": "user", "text": "when does annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5612": [{"speaker": "user", "text": "Hi! What should I do if I want to return an item? There is a stain on my new jacket", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: sanyaafzal361 my email is  sanyaafzal361@email.com Order ID: 5433790622", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5815 Circle Drive  Baltimore, MI 77413 and the money should go back to my card, right?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5613": [{"speaker": "user", "text": "I need to know some details about a shirt I'm looking at.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5614": [{"speaker": "user", "text": "Hi! I never received my package, so i want to check on the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "XXSYE95RFM Order ID: 5222414228", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: rdomingo874@email.com Username: rdomingo874", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Address: 1720 Kennedy St  La Fayette, NY 81264", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5615": [{"speaker": "user", "text": "I had a question about the shipping charge on my order. It is much higher than I have ever paid for similar items", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "My username is safzal53, email is safzal53@email.com. and order ID is 0983963799", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5616": [{"speaker": "user", "text": "Hi, I am interested in purchasing some Calvin Klein jeans, and was wondering if they shrink after washing?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5617": [{"speaker": "user", "text": "Hello, I purchased a shirt for my sisters birthday party but it was delivered with a stain on it, can I please return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "2889395102 I'm sorry I don't have the account ID available", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "dwilliams643, dwilliams643@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5618": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  My Account ID is G80WSDVQCL.  I am a bronze member, and I need more time to pay the subscription fee. Can I get an extension?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure.  My number is (148) 551-2927.", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--5619": [{"speaker": "user", "text": "Oh shoot.  I seem to have forgotten my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5620": [{"speaker": "user", "text": "Hi there! So I'm so sorry. I think my payment is due today for my subscription with you guys and I'm not sure if it's gone through yet?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sure it's uhhh ALAG94R4EU and the.... Order id is 9749421551", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5621": [{"speaker": "user", "text": "Hi. I've been trying to place an order for the last hour but the website is running super slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5622": [{"speaker": "user", "text": "Does my shopping car qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5623": [{"speaker": "user", "text": "I'm really frustrated with your company", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5624": [{"speaker": "user", "text": "Hey, I forgot my password, so I cannot access my account. I need information on an order.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5625": [{"speaker": "user", "text": "Hi I think I was signed up for a subscription by mistake", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5626": [{"speaker": "user", "text": "I already returned the product, but I still didn't got my money back.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "username is  cz971446, email is cz971446@email.com, and order id is 9831267752", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5627": [{"speaker": "user", "text": "I need to change shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: cm924261 Email Address: cm924261@email.com Order ID: 8514658285", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5628": [{"speaker": "user", "text": "Hello, I have a promo code and would like to know when it expires as I am thinking about buying some stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5629": [{"speaker": "user", "text": "Hi my name's Crystal Minh.  I need to check an order status, but I'm unable to access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5630": [{"speaker": "user", "text": "so i have a refund that's already in progress, however, i need to add one more item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "right, my existing refund is $100, so i'd just need the other item added (the $79 michael kors jeans)", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "sure Order ID: 2600248569 i don't have an account id available, sorry", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sure Email Address: safzal38@email.com Username: safzal38", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "system", "text": "Alright and the refund was for 79$ for this item?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5631": [{"speaker": "user", "text": "i would search for something and would get results that are unrelated.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5632": [{"speaker": "user", "text": "Hi I have a question about an order I made. hello? anyone there?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "ok my user name is jw784205 jw784205@email.com is my email order ID is 5909933363 It's the Guess coat", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5633": [{"speaker": "user", "text": "I'm having a lot of problems with the website today. The speed is almost unusably slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5634": [{"speaker": "user", "text": "Hi! I was calling because I was charged for an order I never placed Its a Michael Kors jeans for $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sanya Afzal safzal06@email.com Username: safzal06 Order ID: 1645126546", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5635": [{"speaker": "user", "text": "Hi! I am missing my $40 credit", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5636": [{"speaker": "user", "text": "Hi! I am having an issue with my shipment. It seems like the shipping cost was incredibly high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Order ID: 9205581457 Email Address: normanbouchard515@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "and my username is normanbouchard515 Well that's good to know. I'd love to switch to you guys for all my needs.", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--5637": [{"speaker": "user", "text": "oh, I do hope you can help me. I need to add something to an order I just placed.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "oh good, I have my order ID of 6073092407 , my name is Rodriguez Domingo", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I just wanted to add the Calvin_Klein jacket for $89, a  size large", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5638": [{"speaker": "user", "text": "Hi I have a question about an order I made I just got a notification that my order was out for delivery but I noticed that you charged my credit card. I didn't select that as my payment method. I selected my debit card", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Rodriguez Domingo HEP4G75F7O 6861959727", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5639": [{"speaker": "user", "text": "Hi I would like to know if my shopping card qualifies for free shipping shopping cart", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5640": [{"speaker": "user", "text": "Can I change my payment method for an order I already placed.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "(004) 697-7682 66510 im not sure of the username", "domains": ["order issue"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Order ID: 5839596439", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5641": [{"speaker": "user", "text": "Chloe Zang i want to check my shipping stauts bc i never got my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: 28RAZREYLE Order ID: 4865939395", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: chloezhang267@email.com Username: chloezhang267", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5642": [{"speaker": "user", "text": "i want to make a purchase but can't because my credit card keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5643": [{"speaker": "user", "text": "Hi How are you doing today my name is Joyce Wu", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "and I would like to complain about a shirt. I really want to buy it buts its really expensive I saw it at another retailer for at least half the price Product: Shirt  Brand: Calvin_Klein  Amount: $99 its a simple shirt and it costs almost $100 that is outrageous", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Name: Joyce Wu Account ID: YEHD7CCKOP", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah for sure Order ID: 2349256613", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5644": [{"speaker": "user", "text": "I am interested in finding out about my subscription status. I want to continue it but need to know how much I need to pay?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure. Chloe Zhang is my name by I do not know my order id My account id is ADMIMJPOCC", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5645": [{"speaker": "user", "text": "Hello, I recieved an email saying that the shipping cost would be seperate is that true? I already ordered", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "normanbouchard885, normanbouchard885@email.com, 1785059944", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5646": [{"speaker": "user", "text": "I was on your website, and it was running very slow and isn't usable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5647": [{"speaker": "user", "text": "Hi! I needed some information about a product I am looking at purchasing", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "The brand for this particular boot is Guess and the price is $54 if that helps", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5648": [{"speaker": "user", "text": "Hi what is your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5649": [{"speaker": "user", "text": "Hello, I'm trying to get something but I'm having issues whenever I add an item to my cart, it doesn't show up It's like my cart isn't updating when I add an order", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5650": [{"speaker": "user", "text": "The website is too slow, I can't browse anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5651": [{"speaker": "user", "text": "I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--5652": [{"speaker": "user", "text": "Hi, I'm having trouble with my account It says my subscription has been removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5653": [{"speaker": "user", "text": "I have an extra $50 fee on my order and I am trying to figure out what it's for.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 59ST3PAZ4R Order ID: 0223485086", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5654": [{"speaker": "user", "text": "Hello, I would like to check on an order status.  I think the shipping cost is outrageous.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David my account ID is ZQDKG7OF1Y my Order ID is 3343532642", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5655": [{"speaker": "user", "text": "My subscription for premium service is not  showing up when I check my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5656": [{"speaker": "user", "text": "Hi, Can you tell how I would cancel a subscription? I'm considering making a purchase. I want to know if I don't like it how to cancel a subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5657": [{"speaker": "user", "text": "I wanna know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Joyce Wu Order ID: 5829087566 no account id", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--5658": [{"speaker": "user", "text": "Hi! I can access my account I mean can't", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sure, my zip code os 87995 and phone number is 663-799-5342", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5659": [{"speaker": "user", "text": "Hi there. I purchased a pair of jeans for a friend's birthday, but I need to return them because they are the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sure. My full name is Crystal Minh and my username is cm748362. The email address on file should be cm748362@email.com and the order ID is 4997271052", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes. My address is 1593 Lincoln Ave  San Mateo, NY 15562", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5660": [{"speaker": "user", "text": "I got charged 178 dollars, while I only paid for 1 jeans. I got double charged.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sanya Afzal, my account id is OIG21JAPQ8, order id is 4945986658", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "89 dollars", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5661": [{"speaker": "user", "text": "i was charged for the order below even though i never bought anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jwu52873 Email Address: jwu52873@email.com Order ID: 7542330115", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5662": [{"speaker": "user", "text": "I changed my mind, I want a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "as000864 as000864@email.com 4581161670 I want to add value to my account.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "EOW3QW3V0X It is 69 dollars", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--5663": [{"speaker": "user", "text": "Hi I\u2019m thinking of going summer shopping How do the levels work", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5664": [{"speaker": "user", "text": "I want to remove the second item from my order because I got the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: JSDRGHT1FF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Order ID: 2976662771 why did you ask me for or then if you want both information", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5665": [{"speaker": "user", "text": "Hi I was thinking about buying a pair of jeans, but I wanted to know more about them", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5666": [{"speaker": "user", "text": "I would like to see if I can get an extension on when my payment is due", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: HAJKGOY3Y7 Order ID: 5895430198", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5667": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I just signed up for the premium subsciption shopping service, but it looks like I was charged twice! Can you fix this? My account ID is 9FTZTMAZ3J.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "The Order ID is 0362864789.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I paid $49.99.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5668": [{"speaker": "user", "text": "Hello, I would like to know what the return policy is as I am thinking about purchasing something for a birthday", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5669": [{"speaker": "user", "text": "Hi agent I need some help", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It's the $54 Tommy Hilgiger shirt Hilfiger sorry What material is that made of? I can't wear polyster I'm allegric so I need to know", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5670": [{"speaker": "user", "text": "I had a subscription added to my account and I didn't want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5671": [{"speaker": "user", "text": "Hi Donny I want to check on my shipping status for my order because I never received my package. My name is Crystal Minh.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My account ID is HA0UAHBQK0 and my order ID is 5966214509", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes sorry My username is crystalm535", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "9413 1st Ave,  San Mateo, TX 43769", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "A tommy Hilfger shirt and a pair of Guess Jeans.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5672": [{"speaker": "user", "text": "Hello, I want to know some more about an item I'm thinking about buying some Tommy Hilfiger jeans. I want to know if they shrink after washing.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5673": [{"speaker": "user", "text": "Can I add another item to my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: albertsanders483 Email Address: albertsanders483@email.com Order ID: 1037746597", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Calvin Klein Jacket, $84", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "$100 + $84 for the jacket", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5674": [{"speaker": "user", "text": "Hi. I need to access my account, but I lost my phone, so I can't use the two-factor authorization. Can you help me access my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5675": [{"speaker": "user", "text": "I think a subscription was added to my account which I do not want.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5676": [{"speaker": "user", "text": "I need to manage shipping details. My situation changed.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "change the address to 3281 Lincoln Ave  Baltimore, NY 64663", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Sanya Afzal sanyaa64 sanyaa64@email.com Order ID: 6046816169", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5677": [{"speaker": "user", "text": "Hi, I can't log into my account I don't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joyce Wu 9975 Primrose Ave, Baltimore MI 40852", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5678": [{"speaker": "user", "text": "I'm looking at the Michael_Kors boots. Could you please tell me if there is a warranty on they", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--5679": [{"speaker": "user", "text": "Hello. I think my subscription was removed from my account even though I want to keep it. Can you check?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5680": [{"speaker": "user", "text": "I am still waiting for a charge reversal from my return.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: joycew19 joycew19@email.com Order ID: 0170781808", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5681": [{"speaker": "user", "text": "Hi! I was calling because I am trying to use a promo code with my order but it is being declared as invalid I just received the code 2 days ago Am not sure why this would be happening", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5682": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  My Order ID is 342889607.   I ordered this Calvin Klein shirt for $49,  but my email confirmation says I ordered two of them.  I only ordered one.  Can you fix this?", "domains": ["order issue"], "labels": {"slots": ["amount"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "Sure.  My account ID is I8UGGJYL1S.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5683": [{"speaker": "user", "text": "I am checking on the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "ok Sanya Afzal Email Address: sanyaa81@email.com  Username: sanyaa81 Order ID: 7535810866", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5684": [{"speaker": "user", "text": "Hi! I am having trouble accessing my account Can you help me login? I lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5685": [{"speaker": "user", "text": "Hi, I'm currently locked out of my account because I lost the phone I used for two factor authentication. Can you help me reset it?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5686": [{"speaker": "user", "text": "HI! I have been trying to make a purchase but whenever I add an item into the cart, the cart does not update So I just cannot add anything into the cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5687": [{"speaker": "user", "text": "Hi i was charged for an order that i never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Norman Bouchard normanbouchard630 normanbouchard630@email.com 0765052882", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5688": [{"speaker": "user", "text": "Hi, i got these jeans but they came in the wrong size can i return them", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "as178809 as178809@email.com 5353912267", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4329 Woodshore St  San Lima, CA 32159", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5689": [{"speaker": "user", "text": "I was hoping to start shopping from the fall collection.  I'm going to australia, and I need a warmer wardrobe! do you know when the fall collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5690": [{"speaker": "user", "text": "Good morning! The website is really slow right now. Anything wrong?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5691": [{"speaker": "user", "text": "Hey, I need to track my shipment. I haven't gotten it yet. It's been 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "H2CBAMVPCW and 2772161580", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "normanb9, normanb9@email.com 2772161580", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Ok great. 2624 1st Ave  Brighton, TX 74594", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "It's the TH shirt, $64", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5692": [{"speaker": "user", "text": "I would like to add a pair of boots to my order please", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: GQORAFDS83 Order ID: 2984247396", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The Guess boots", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5693": [{"speaker": "user", "text": "I forgot my password and can't access my account.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5694": [{"speaker": "user", "text": "I would to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "system", "text": "This Guess jacket can be washed and dried in a typical washer and dryer. It does not need to be dry cleaned.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5695": [{"speaker": "user", "text": "I want to reset the two factor authenticator.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Albert Sanders no email I have my pin number. It is 58907", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5696": [{"speaker": "user", "text": "I checked my credit card bill today and you guys charged me twice for the subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account id SVZJ4LLWHK order id 7845504129", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I was charged $99 twice", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5697": [{"speaker": "user", "text": "An item I wanted to order is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "5446690945 Calvin Klein Jacket", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5698": [{"speaker": "user", "text": "Hello, I placed an order with your company but the shipping cost was high. Is there anything we can do about htis? *this?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure, Zanya Afzal Account ID: FSIWWFWZEH *Sanya", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5621266909", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: sanyaa86@email.com Username: sanyaa86 I'd think once you have the order id..you've be able to validate the rest...", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5699": [{"speaker": "user", "text": "hey, I need to know the price of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "ok Norman i have answer for you. Overnight shipping is a wight based rate that doesn't depend on distance in the continental us the rate is $39.99 for 5 lbs or less, $54.99 for 10 lbs or less $69.99 for all other items", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5700": [{"speaker": "user", "text": "Can you tell me more about these guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}, {"speaker": "system", "text": "Our Guess jeans are made in LA, California", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--5701": [{"speaker": "user", "text": "Im David Williams nice to be chatting with you today I want to make an order but my credit card keeps on getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5702": [{"speaker": "user", "text": "Hello, I need to get into my account but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5703": [{"speaker": "user", "text": "I wanna return an item that is the wrong size. it is a calvin klein jacket", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Joyce Wu and Order ID: 2510621406", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Order ID: 2510621406 Username: jwu04117", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Address: 3966 2nd Ave  Baltimore, CA 21244", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5704": [{"speaker": "user", "text": "Hi, I bought this shirt but I want to return it please", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "aphoenix838 aphoenix838@email.com 3417220443", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "well it says right here on my order that it was charged to my PayPal that is where I would prefer it. the amount is $99", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5705": [{"speaker": "user", "text": "Hi. I think that I didn't get the discounts afforded to me with a premium account.  Can I get a premium account, and those discounts?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5706": [{"speaker": "user", "text": "Hi, this is Norman Bouchard I have a premium subscription there, but I can't seem to find the details about it on my account.  Can you let me know when my annual fee is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "AEET9S80WV 5778268813", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5707": [{"speaker": "user", "text": "would like to check the status of my account because my subscription was removed even though i want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5708": [{"speaker": "user", "text": "Hello I want to make an Inquiry", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5709": [{"speaker": "user", "text": "Hi I was wanting to check my shopping history but I cannot log into my account you see I have lost my phone that I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Albert Sanders albertsanders871@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5710": [{"speaker": "user", "text": "Search bar is going forever", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5711": [{"speaker": "user", "text": "Hi! I just want to ask how do I know if I am qualify for free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5712": [{"speaker": "user", "text": "I just purchased an item but I've changed my mind. I'd like to get a refund on it.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "alessandrop075  alessandrop075@email.com   6715502808", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "xryw5upzsh yes you can use the card on file", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--5713": [{"speaker": "user", "text": "Hi there, Albert here.  I need to access my account and am having some trouble remembering my username.  Can you assist me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "84486 Phone Number: (400) 930-5468", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5714": [{"speaker": "user", "text": "Hi! I wanted to ask about the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh QPWZHEZL4O", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5715": [{"speaker": "user", "text": "Hi there, I want to know what happens if I miss a subscription payment but still want to shop", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5716": [{"speaker": "user", "text": "I need to check the status of my order. The email confirmation says I ordered 2 items, but I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}], "ABCD--train--5717": [{"speaker": "user", "text": "Hello. I just signed up for the premium subscription but i recently lost my job and i can't pay the fee right now.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes, my account id is RJB4T5HLLA and my order id is 0249016787", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5718": [{"speaker": "user", "text": "Hi! I would like to know a little more about these Hilfiger jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5719": [{"speaker": "user", "text": "Hi, can I change my delivery date to later next week in order to avoid a shipping fee?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: QIZ9WOISRC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5720": [{"speaker": "user", "text": "Hi I want to check on my order because I only ordered one item, but the email confirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: 2ZMJRKPWLF Order ID: 6382484504", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5721": [{"speaker": "user", "text": "Hello I am tyring to look at my past orders, but I can't log into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "38567 (289) 113-7332", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5722": [{"speaker": "user", "text": "Hey I'm trying to check on my order. It says it's shipped but I haven't gotten it yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "davidwilliams036, davidwilliams036@email.com, 4852387923", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5723": [{"speaker": "user", "text": "Hello, every time I search for an item I keep getting \"0 results\" being returned. I don't know what to do", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5724": [{"speaker": "user", "text": "Hello. I am very confused about my order I saw today that you've tacked on this extra fee. I don't understand why. Can you tell me the status of my order? I need to know what's going on The fee doesn't seem to have any purpose", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Yes LHCO5E6AC1 3715435101", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5725": [{"speaker": "user", "text": "Hello, I would like to know if the Tommy Hilfiger boots are in stock for a size 9? The website says they are unavailable", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5726": [{"speaker": "user", "text": "How long do premium memberships last? I want to shop, but I'm afraid that I won't be able to keep up the membership if this virus thing keeps going as it is.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5727": [{"speaker": "user", "text": "I'm looking at a jacket that I want to purchase but it was much cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "J3DKNYS1IW   3284259667", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5728": [{"speaker": "user", "text": "hello i am about to buy a few items and i would like to know my cart qualifies for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5729": [{"speaker": "user", "text": "can I get my shipping status", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "my order id: 8855424818 account id: UBU90UB75K", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--5730": [{"speaker": "user", "text": "Hi, I was wondering if I can get a refund , I do not like the item I ordered", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jb270572 is my user name , my email is jb270572@email.com and the order number is 6159433302", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I believe it was $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5731": [{"speaker": "user", "text": "I'd like to get more information on the Guess boots. I;d especially like to know if they come wtih a warranty.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--5732": [{"speaker": "user", "text": "Hi! I was looking at making a purchase. However the item I was trying to buy is way overpriced on your site as compared to the competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: VAGEMZYDI0 Order ID: 0280944269", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5733": [{"speaker": "user", "text": "The $69 Guess Jacket, can I machine wash it?", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["jacket"]}}], "ABCD--train--5734": [{"speaker": "user", "text": "Every time I search for an item there are no results being returned", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5735": [{"speaker": "user", "text": "Hello! I received a promo code 8 days ago for these jeans I want to order and I can't get it to work. Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My name is Crystal Minh and my Order ID is 6176415771.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5736": [{"speaker": "user", "text": "Donny, I wanted to know how much it would cost to have my order gift wrapped", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5737": [{"speaker": "user", "text": "I want to return this item because it's too small. My name is Albert Sanders", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: asanders659@email.com  Username: asanders659 Order ID: 3895828377 I don't have my account ID handy", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8948 Woodshore St  Jacksonville, TX 4802", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5738": [{"speaker": "user", "text": "I can't find the item I'm looking for, I'm so frustrated.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5739": [{"speaker": "user", "text": "Has my order #1403476719 shipped?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "I need the boots and shirt for an event no problem account number is AAEJFFVMKI so can you tell where it is? I need it in 2 days", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I already gave you my order number but its 1403476719", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh my bad, I thought it said OR not AND lol Chrystal Minh and my email is cm974161@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "user name is cm974161", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok that's what I need Can you please send it 2 day delivery 1191 Circle Drive  La Fayette, WA 4154 ty", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5740": [{"speaker": "user", "text": "Hi I am trying to get into  my account to check the status of an order, but can't because I cannot remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "53599 That is my zip Phone Number: (125) 283-1881", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Thanks! Pin Number: 123704", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5741": [{"speaker": "user", "text": "I would like to know what are the membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5742": [{"speaker": "user", "text": "Could I have the two factor authentication removed from my account, I lost my phone so I can't get the codes now", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5743": [{"speaker": "user", "text": "yes, hi. i'm checking on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "username is cm888440 order id is 2814500581 email address is cm888440@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--5744": [{"speaker": "user", "text": "I need to check my account about an order, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5745": [{"speaker": "user", "text": "Can you please tell me if a pair of jeans will shrink after washing them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5746": [{"speaker": "user", "text": "I forgot to add my Guess shirt to my order earlier, I'm not sure how I left it out of the cart but I did.  Is there anything you can do to help? Anybody around? Alright, hopefully those on the other side wake up soon. lol", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["manage create"]}}, {"speaker": "user", "text": "It's alright. lol Can you help me out with adding the Guess shirt to my order?", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Sure it's Joyce Wu, and my account ID is OXHTVTXHIL", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is joycewu44@email.com, my account ID is OXHTVTXHIL, and my order ID is 6575346976", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5747": [{"speaker": "user", "text": "I signed up for the premium subscription, but I was wondering if I could possibly get an extension on when the payment is due.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My name is Albert Sanders, and my account ID is 1ZS6E34CIY", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order number is 3434223930", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5748": [{"speaker": "user", "text": "Hello, I wanted to buy a shirt yesterday and then forgot. I got back online to buy it today and it's a lot more than it was yesterday!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My account ID is M6QQUTMYRW and my order ID is 5207755343", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5749": [{"speaker": "user", "text": "Hi I have a question about an order I made. It was a birthday gift but it turned out to be too big. How do I return it or exchange it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Albert Sanders ID is 4646792389", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "username is as389878 email is as389878@email.com ID is 4646792389", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "ok it's 4155 Brushwick Dr  La Fayette, WA 678", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5750": [{"speaker": "user", "text": "Hi. I was wondering if you had the $69 Calvin Klein shirt in small?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--5751": [{"speaker": "user", "text": "Hi, can I pay my subscription fee here. I don't want to lose it as I enjoy being a member.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account is RUOC5WBWFR and my order id is 4581808976", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5752": [{"speaker": "user", "text": "Hello, can I check on the shipping status of an order I made recently.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is jbanter7, email is jbanter7@email.com, and order id is 4260194269", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5753": [{"speaker": "user", "text": "Can you please tell if international shipping fees are waived on my account, thanks.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--5754": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I was wondering if you could tell me about the benefits of premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5755": [{"speaker": "user", "text": "Hi! I am trying to bu a jacket, however the website keeps saying that my card is invalid. I only have one card. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5756": [{"speaker": "user", "text": "HI, I need help getting into my account. I have misplaced my phone that I use for two factor authentiction", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5757": [{"speaker": "user", "text": "Hi, I'm just curious why products are always out of stock. It is very frustrating.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5758": [{"speaker": "user", "text": "I bought the boots by michael kors and clumsy me spilled some paint on them is there a good way to get that off?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5759": [{"speaker": "user", "text": "GUYS. What is up with your website today? It's loading like m o l a s s e s!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5760": [{"speaker": "user", "text": "Hi! I ordered some boots but the cost is way too high. Is there anything we can do? The shipping cost, I mean.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Chloe Zhang, PCUZ1QX86J", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "czhang65, czhang65@email.com, and 8424849783", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5761": [{"speaker": "user", "text": "The charge on my bill that was supposed to be reversed still hasn't been taken care of yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "alessandrophoenix102 alessandrophoenix102@email.com 0926851265", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5762": [{"speaker": "user", "text": "Hi, i have a question about my shipping address I got an email notification", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "JVBTJH6DM7 0058495553", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "jw041930@email.com jw041930", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "please make sure that this is the address 7325 Kennedy St  Brighton, WA 85292 oh wait. it says Delivered...?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5763": [{"speaker": "user", "text": "Can you tell me when the annual sale ends? I want to buy stuff before then", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5764": [{"speaker": "user", "text": "HI there, I'm trying to buy a jacket but my credit card keeps being rejected The card is fine, I just used it this morning with no issues and I paid it off last week", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5765": [{"speaker": "user", "text": "Hi! I'm starting a new business: The Salamander Sanctuary. I am looking to buy uniforms and was wondering what the price of stitching would be.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5766": [{"speaker": "user", "text": "Hi! I need to check the stau=tus of my order but then I forgot my password. Can you help me retrieve my password?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5767": [{"speaker": "user", "text": "Hey there! Look, I love your store and stuff, but your prices have been wack lately. So I'm sorry to say, I want to cancel my subscription. Can you help me out?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5768": [{"speaker": "user", "text": "yes i was thinking about shopping with you guys and i would first like to know the benefits of your premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5769": [{"speaker": "user", "text": "i already have a refund coming for $100;  however i just need to add the product from my recent order to that refund order id 8368392790", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["refund update"]}}, {"speaker": "user", "text": "sure Username: davidw21 Email Address: davidw21@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "the michael kors jacket that's $49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've update your refund for a total of $149. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5770": [{"speaker": "user", "text": "Hello, I would like to know about the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rodriguezdomingo652, rodriguezdomingo652@email.com, 3291400952 It was for a Guess Shirt for $84", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id", "name", "amount"]}}], "ABCD--train--5771": [{"speaker": "user", "text": "Hi, I want to keep my premium subscription and I think it expires today but I cant see how to renew it, can you help please?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account - W274ZYS3JQ Order ID 6196737077", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5772": [{"speaker": "user", "text": "I can not access my account because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "40171 i do not have my email", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(104) 202-3204", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--5773": [{"speaker": "user", "text": "I am having an issue with my subscription. For some reason it was removed from my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5774": [{"speaker": "user", "text": "Hi. I am a premium subscriber and I am wondering when my annual fee is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Yes. My name is David Williams Account ID is YR5BHR4FKH", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5775": [{"speaker": "user", "text": "Hi I can see that I was charged but never bought anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "wow all of that? rodriguezdomingo446", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Order ID: 6874509229 rodriguezdomingo446@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "I already sent it here Username: rodriguezdomingo446", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5776": [{"speaker": "user", "text": "Hi Can you please tell me the status of my order? My email conf says I ordered two guess boots but I only ordered one", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "ok thank you Albert Sanders exemdcsoef", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Ok, I checked our system and good news! The email is wrong and your account was only charged for one item Sorry for the inconvenience this caused Your one pair of Guess Boots will arrive soon. Can I help with anything else?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5777": [{"speaker": "user", "text": "Hi, I heard that I had some credits missing on my account and I want to check what happened", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--5778": [{"speaker": "user", "text": "HELP, I want to buy this jacket but it won't let me add it to my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5779": [{"speaker": "user", "text": "my name is Alessandro Phoenix", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "ok Email Address: alessandrop603@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Username: alessandrop603 Account ID: BHRQE7RRYH", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id"]}}, {"speaker": "user", "text": "Order ID: 2858250302", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5780": [{"speaker": "user", "text": "Hi.  I recently purchased a pair of boots and when I received them they had a stain on them. Yuck.  I need them for work and I can't look like a slob", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: nbouchard956@email.com  Username: nbouchard956 Order ID: 0121753912", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8858 Circle Drive  Newark, NY 77510", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5781": [{"speaker": "user", "text": "I was wondering if you could tell me how long a premium membership lasts. I want make some gift purchases while in my membership period.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5782": [{"speaker": "user", "text": "Hi! I was looking at purchasing an item and I was hoping you could help me with some information It is a Calvin Klein shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5783": [{"speaker": "user", "text": "I want to know more about  a product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5784": [{"speaker": "user", "text": "When does the fall collection release? My name is Chloe Zang Zhang*", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5785": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I'm writing to discuss this Calvin Klein shirt for $99.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sure.  My account ID is VRY3A1POCS.  My order ID is 2457920098.", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5786": [{"speaker": "user", "text": "hi, I wonder if you can give me your return policy? I have Bronze.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5787": [{"speaker": "user", "text": "Hello, I wanted to know when the promo code could be used? I really want to make a purchase at AcmeBrands", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5788": [{"speaker": "user", "text": "Hey, I have a question about a product I want to buy.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Is the $79 MK jacket warm enough to wear on windy days?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5789": [{"speaker": "user", "text": "I want to look at my shopping history, but I don't have the phone that I use for two-factor authentication. I don't think I can access my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5790": [{"speaker": "user", "text": "Hi! I am thinking about buying A Michael Kors shirt. But I have some questions about it WHat is the color? It looks black but kind of like navy..", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5791": [{"speaker": "user", "text": "Hello, I have been attempting to purchase some advertised items on your site.  A great many of them show up as being out of stock after I select to purchase them and try to enter them into my cart.  I have had this happen five times today alone and s several times the last few days", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5792": [{"speaker": "user", "text": "yes i would like to check the status of my subscription because it has been removed from my account even though i want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5793": [{"speaker": "user", "text": "Hello, I would like to know what the benefits of premium membership are. What can I get with a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5794": [{"speaker": "user", "text": "Hi! I was calling to check the shipping status of my order. I have been waiting for it for 9 days already", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: as977356 as977356@email.com Order ID: 1998872823", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2642 Kennedy St  San Lima, NY 65536", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Calvin Klein Boots for $94 GUess boots for $89 Michael Kors Shirt for $89", "domains": ["shipping issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--5795": [{"speaker": "user", "text": "hi have a gold membership which I need an extension too is that possible", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--train--5796": [{"speaker": "user", "text": "Hi does the calvin klein shirt shrink after washing it? Should I use cold, warm or hot water?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--5797": [{"speaker": "user", "text": "Hey there! This sounds super lame, but here goes: I want to get my name stitched on this Tommy Hilfiger shirt. Can you find out the price for me?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5798": [{"speaker": "user", "text": "Hello, I am trying to use a promo code on this order but it keeps coming back as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5799": [{"speaker": "user", "text": "hi, it won't let me add any items to my shopping cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5800": [{"speaker": "user", "text": "Hi I have a question about a product on your site.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "How long is the leg length on the $94 Calvin Klein Jeans?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5801": [{"speaker": "user", "text": "I would like some information on a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5802": [{"speaker": "user", "text": "my name is Crystal Minh", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5803": [{"speaker": "user", "text": "the Calvin Klein Shirt I want is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--5804": [{"speaker": "user", "text": "Hi, I am trying to view my shopping history, but I have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip is 92086 and my phone is 276-460-0007", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Yes, albertsanders852@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5805": [{"speaker": "user", "text": "Hi!  I'm trying to buy a few things but my cart isnt updating.  I try to add something but it's not showing it's there.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5806": [{"speaker": "user", "text": "I just recived my order a few days ago", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "chloezhang429 chloezhang429@email.com 7411100355", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5807": [{"speaker": "user", "text": "Hi there I have an issue where my spouse informed me that we were charged for the subscription when we didnt want it I'll need a refund please", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5808": [{"speaker": "user", "text": "Hi, I am having a hard time with the website and it is frustrating. I can't seem to get the search bar to work.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5809": [{"speaker": "user", "text": "Hey could you tell me when the fall collection will be released?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5810": [{"speaker": "user", "text": "Hello there, I am running into an issue. The website is running extremely slow, and I can't use it.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5811": [{"speaker": "user", "text": "Hello, I need to cancel an order...    the shipping charge is just crazy  4009041948 that is the order number~", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["cost"]}}, {"speaker": "user", "text": "asanders123@email.com  asanders123", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5812": [{"speaker": "user", "text": "i was wanting to know when your spring collection is coming out", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5813": [{"speaker": "user", "text": "Hi I need to check status of my order because the delivery time needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "73KM5UPREN 3438689825", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5814": [{"speaker": "user", "text": "Hi I am Sanya Afzal", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5815": [{"speaker": "user", "text": "I got this Calvin Klein shirt. I was going to a fancy party in June and I wanted a new shirt But I ordered the white shirt by mistake. I actually wanted an orange shirt so that I could stand out at the party Can you help me return the shirt?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezdomingo852 rodriguezdomingo852@email.com 9495622326", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0710 Woodshore St  Baltimore, WA 4019", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5816": [{"speaker": "user", "text": "There seems to be wrong with my account Why was a subscription added to my account? I never authorized it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5817": [{"speaker": "user", "text": "I'm trying to purchase a pair of jeans and my credit card keeps getting rejected. I know that its good.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5818": [{"speaker": "user", "text": "I need to have the shipping address of my order changed. I am no longer at the address I provided when I placed my order because I moved.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: FLX1QAGYFW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3838580443 Email Address: cz811562@email.com  Account ID: FLX1QAGYFW  Username: cz811562", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "account id", "username"]}}], "ABCD--train--5819": [{"speaker": "user", "text": "Hi I recently moved and need to change my shipping address Hi?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5820": [{"speaker": "user", "text": "hey kinda getting frustrated because everything I think about getting seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "nah I'll probably find that elsewhere I'm rodriguez domingo rd815773@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--5821": [{"speaker": "user", "text": "Hi, I want to upgrade to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: 4F832IULBI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5822": [{"speaker": "user", "text": "The item I want is very much overpriced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--5823": [{"speaker": "user", "text": "I forgot my password so I can't login.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Ok, I can do that. My zip is 20353 My phone number is (288) 333-6356", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5824": [{"speaker": "user", "text": "it was my annual fee renewal date recently and it looks like you guys charged me twice! two charges for 99$", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sanya Afzal X7PPMHQYNE 3522614303", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5825": [{"speaker": "user", "text": "Hi, I need some help with my bill.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "V4TROQP66D And the order ID is 7886528973", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5826": [{"speaker": "user", "text": "Hi.  I'm looking at some Calvin Klein boots on your website.  But, they seem to be way overpriced compared to other stores. Is there any way you can do a price match?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: 53UKGKRFIY", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6748587123 They are $54 on your website and $40 everywhere else", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--train--5827": [{"speaker": "user", "text": "H! I want to know the price of stitching my name on a pair of jeans I am looking at I'll want to do it to other items too", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5828": [{"speaker": "user", "text": "Hi i saw this jacket yesterday but didnt buy it. It was a lot cheaper then today", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "6932984227 QXVVLGBUUJ", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5829": [{"speaker": "user", "text": "I ordered the wrong size for my second item I had just added it to the cart because I was thinking about it but did not want to actually make the purchase of it. the item id like removed was the guess boots", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "0114845171 is my order id I dont have the username or email though", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Norman Bouchard (101) 444-1263 92686", "domains": ["order issue"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "1639 Brushwick Dr  Jacksonville, NY 92686", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5830": [{"speaker": "user", "text": "Hi, I can't get into my account because I totally forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5831": [{"speaker": "user", "text": "I have an order out for delivery and I need to see if I can change the shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: sanyaafzal133 Email Address: sanyaafzal133@email.com 2119 Brushwick Dr  La Fayette, MI 81107 Order ID: 0561369953 sorry I threw the address in there too", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "street address", "zip code", "order id"]}}, {"speaker": "user", "text": "actually the address above is the wrong address lol  correct one should be 1101 Main st, La Fayette MI 81107", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5832": [{"speaker": "user", "text": "looking to know more about a product can you help?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5833": [{"speaker": "user", "text": "Hi! i wanted to check on the shipping status for my package Its been 5 days and am still waiting for it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams Account ID: C3J3HJB8YM Order ID: 7367050801", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "dwilliams310 No worries at all", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--5834": [{"speaker": "user", "text": "Hi, I have a charge on my bill for $69 but I have not bought or received anything from your company.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "aphoenix330@email.com user name is aphoenix330 order id is 6253926749", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--5835": [{"speaker": "user", "text": "Hi there, I would like to check my account for information on the order. But I cannot access my account because I dont have the same phone number for the two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5836": [{"speaker": "user", "text": "Hi there! How are you?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My name is Joseph Banter and my account ID is TY7XJPBAV1", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 0237274002", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5837": [{"speaker": "user", "text": "Hi. I placed an order for only 1 item but it says there is two on there", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "sorry yes Norman Bouchard 6U2SEMRIG2 2920568112", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "4789 1st Ave  Monterey, TX 23641 I just want to make sure i wasnt charged for it", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5838": [{"speaker": "user", "text": "i would like a refund. i changed my mind about the item", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "H9ZPLODAH 4721776323", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--5839": [{"speaker": "user", "text": "I want to return the item because of the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: cz913446 Email Address: cz913446@email.com Order ID: 8490598829", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 0314 Lincoln Ave  Jacksonville, CA 16246", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5840": [{"speaker": "user", "text": "I want to change my shipping to next week to get free shipping", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: JUATJIWUPB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2315340812", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5841": [{"speaker": "user", "text": "Hi, I want to make sure that the total cost is equal to the cost listed. I got an email that said it cost more I ordered a pair of Guess Jeans that was supposed to be $64", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Can you tell me if that $64 price is correct?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Sure, so you already bought the jeans and paid $64 for them", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I also ordered a Calvin Klein Jacket that was listed at  $59 Yes, I paid $123 for both", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID is TJDCUSXZG7", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joseph Banter Order ID 2980046990", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5842": [{"speaker": "user", "text": "I want to check the status of my order because there seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "my Order ID: 2481236040", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5843": [{"speaker": "user", "text": "Hi, I want to place an order, but the item I want is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "The $59 Calvin Klein Jeans", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5844": [{"speaker": "user", "text": "Hi! Can you check the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alessandrophoenix838 alessandrophoenix838@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5845": [{"speaker": "user", "text": "I want to return the product, it has a nasty stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is jbanter6, my email address is jbanter6@email.com. Order ID is 0728897536", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5846": [{"speaker": "user", "text": "Hi! I'd like to check my shipping because the shipping seems like it was too high! Sorry the shipping cost seems like it was too high!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Absolutely. Let me grab that information. Username: cm516054 Email Address: cm516054@email.com Order ID: 3845482291", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5847": [{"speaker": "user", "text": "Hi I want to check on my order but I lost my phone and cant log in", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5848": [{"speaker": "user", "text": "hello i need help changing my address on my order", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "5861 Primrose Ave La Fayette, Ny 60207", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "PIn 121803 jb927928", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--5849": [{"speaker": "user", "text": "what is the return policy? I am thinking of buying things and just wanna know it", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5850": [{"speaker": "user", "text": "I am very much interested in buying stuff and would like to know when the fall collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5851": [{"speaker": "user", "text": "Hello, i would like to see how i can move my shipping date to next week?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yes, Alessandro Phoenix account !D is OASXC3LTUD and my order ud is 3981248132", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5852": [{"speaker": "user", "text": "Hi.  I was just looking at my placed orders and it looks like I added an item by mistake.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: IU0RQ5YENS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 9479625497", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5853": [{"speaker": "user", "text": "Hi there - can I pay my subscription fee through this? I tried the portal but it wasn't working", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My Account ID is APCDYS9H3K and my Order ID is 7114266876", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5854": [{"speaker": "user", "text": "Hi, I had a question about my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5855": [{"speaker": "user", "text": "Hi, I can't use my promo code.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Joyce Wu and my username is joycew86", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5856": [{"speaker": "user", "text": "what is the cost for overnight shipping please", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "my other boots just gave out and had them for years . I'm so sad Michael kors boots and a guess shirt to go with outfit", "domains": ["storewide query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "In the US it would cost $39.99 for boxes less than 5 pounds, $54.99 for up to 10 pounds, and then $69.99 for anything larger than that. That's for the continental US.  $10 extra is charged on a package of any size for Alaska or HI.  We cannot ship overnight outside of the US", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "they were well loved Alessandro Phoenix 0529 2nd Ave  La Fayette, CA 19546 (925) 256-0903", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "phone"]}}, {"speaker": "system", "text": "Okay, I should be able to place that order for you that was Michael Kors Boots and a Guess shirt, correct?", "domains": ["storewide query"], "labels": {"slots": ["name"]}}], "ABCD--train--5857": [{"speaker": "user", "text": "I love having my name on my clothes.  How much did embroidery cost?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5858": [{"speaker": "user", "text": "I got a shirt for my husband, but he doesn't like it, so now I need to take it off my order. Can you help me do that? I don't want to cancel the whole order, just the men's Guess shirt portion", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure. My Account ID is T5Z5HWHRWG and the Order ID is 7780111249 Although I will wear horizontal stripes on socks if they're cute. Those are the exception to the rule. Retro 70's socks are the best.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Will do. Have a good one, and hope you get a pedicure from someone soon. $64", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5859": [{"speaker": "user", "text": "I want to know more about a product because i'm thinking of buying it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5860": [{"speaker": "user", "text": "hi the website is running SO slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5861": [{"speaker": "user", "text": "Hi i want to check my shipping staut", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: BMYINMUDIJ Order ID: 3653470978", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: dw019588 Email Address: dw019588@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5862": [{"speaker": "user", "text": "I am looking at buying a pair of Tommy Hilfiger jeans online and I am very interested in them I need to know do they shrink after I wash them", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5863": [{"speaker": "user", "text": "hi i can not use my account because i forgot my username my name is joyce wu", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip is 98045 and my number is 623 578 2105", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--5864": [{"speaker": "user", "text": "Hi, I bougt a Jeans and I want to your return policy?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5865": [{"speaker": "user", "text": "The cost of shipping is too high I think there is an issue I would like a refund on the shipping fee", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo578 Email Address: rodriguezdomingo578@email.com Order ID: 8327583656", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5866": [{"speaker": "user", "text": "Hello I was wondering when my annual fee is due for my subscription, please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Albert Sanders Account ID: V7RRFY2YRR Order ID: 3054613685", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5867": [{"speaker": "user", "text": "hi, i cannot get into my account because i lost my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Pin Number: 489960", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5868": [{"speaker": "user", "text": "I've been searching for an item and each time I do it comes up with 0 results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5869": [{"speaker": "user", "text": "I returned an item but have not received the credit?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Joyce Wu my order ID is 1746468984 Don't have an account ID?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jwu94456@email.com, jwu94456", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--5870": [{"speaker": "user", "text": "Hi. I just want to check if my premioum subscription is active", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Alessandro Phoenix GP9RHXYTOL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5871": [{"speaker": "user", "text": "Hi! I was calling because I have already completed my return. However the charge on my billing statement has not been reversed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Crystal Minh Username: crystalm074 crystalm074@email.com Order ID: 5974111069", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5872": [{"speaker": "user", "text": "Hello.  Yes I'm trying to purchase something on the site, but it is running so slowly.  It's really not useable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5873": [{"speaker": "user", "text": "Hi, I thought that the cost of the jeans I wanted included shipping, but I just got an email that says it's separate. Can you check on my shipment?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Yeah, my username is jw624152, my email address is jw624152@email.com and my order ID is 7583313388", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5874": [{"speaker": "user", "text": "I have a question about an order I placed", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I was ordering the Guess shirt but now it shows that it's out of stock I wanted to see if you could check on that", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "if i undertand properly, you are inquiring on the stock status of the Guess shirt?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "David Williams ID is dw669542", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--5875": [{"speaker": "user", "text": "I would like to return my shirt . I received the wrong color Rodriguez Domingo", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rdomingo923@email.com  rdomingo923 0027597370", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "1240 Lincoln Ave  San Lima, CA 12022", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5876": [{"speaker": "user", "text": "I want to check on my shipping because the cost of shipping was too high im a gold membre and never had to pay this much for shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: MYFRBZATFE Order ID: 0114230028", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5877": [{"speaker": "user", "text": "I was thinking about buying a ton of clothes, but I think I saw something about an annual sale?  Do you guys do that? When is it? Is it a good sale? Should I wait? I'm kind of impaitient", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5878": [{"speaker": "user", "text": "hi i want to check my orders online but i cant get into my account i forgot my password!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "25930 Phone Number: (888) 332-5401", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5879": [{"speaker": "user", "text": "I forgot password I don't know my username too.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(763) 644-1019,81839 What's the new username?", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--5880": [{"speaker": "user", "text": "looking to return and item because it is the wrong size can you help?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "ok Crystal Minh 3436360290", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "reaaly? ok cm369893 cm359893@email.com anything else it was ajacket", "domains": ["product defect"], "labels": {"slots": ["username", "amount"]}}, {"speaker": "user", "text": "2310 Circle Drive  Baltimore, MI 6062 hello?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5881": [{"speaker": "user", "text": "Hi. I just need to check the status of my order. The payment method is not right.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID is NMQFTOS0SU Order ID is 1680831340", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5882": [{"speaker": "user", "text": "There seems to be an extra fee on my order, and I just wanted to see what it was.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My name is Albert Sanders, my  Account ID is 1XX9XCDLGX, and my Order ID is 6862920334", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5883": [{"speaker": "user", "text": "Hello, I recently checked my order statement for an order that was delivered recently. It says payment method is credit card but I remember paying with Paypal.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My account ID is CCGCZXM7R8 My order id is 1969414785", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5884": [{"speaker": "user", "text": "in an unfortunate turn of events I am now unable to access my account! had a 2 factored in phone that I used to browse with that's now long gone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--5885": [{"speaker": "user", "text": "I need a little information before i buy these boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--5886": [{"speaker": "user", "text": "Hey! I have a missing package? It was supposed to be delivered 5 days ago.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Crystal Minh Account ID: FKS2NCBBJQ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Email Address: crystalm411@email.com Order ID: 2562694760 Username: crystalm411", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "1884 Woodshore St  Baltimore, TX 10943", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Tommy_Hilfiger  Amount: $59 Product: Shirt  Brand: Michael_Kors  Amount: $89 Product: Boots  Brand: Calvin_Klein  Amount: $59", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5887": [{"speaker": "user", "text": "Hi, I think I may have been overcharged for shipping on an order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "David Williams dw861747 Account ID: 6G6QQ83501 Order ID: 6856333680", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id", "order id"]}}], "ABCD--train--5888": [{"speaker": "user", "text": "Hi, i need my password reset", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--5889": [{"speaker": "user", "text": "I want to move my shipping to next week delivery because I want to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "LSBMUYCNO6 7183208345", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5890": [{"speaker": "user", "text": "Hello, I was chatting because the item I wanted to buy was much cheaper yesterday This was the Guess Boots for $64 now", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Yes, my account id is ETDY2ES4P6 and order id is 4769437152", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5891": [{"speaker": "user", "text": "Hello my name is Joseph Banter and I need help accessing my account. I have forgotten my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "772620 that's fine", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5892": [{"speaker": "user", "text": "Tell me more about some Tommy Hilfiger jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5893": [{"speaker": "user", "text": "Hi, i am trying to let you guys know the michael kors jeans for 54$ are out of stock", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}], "ABCD--train--5894": [{"speaker": "user", "text": "Hi there, I just placed an order. But, I need to update the shipping to overnight. I need to order ASAP.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "David Williams Account ID: MVWQ4AZNNM Order ID: 5447156814", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5895": [{"speaker": "user", "text": "Hi...I am a guest member level and am thinking about buying a dress....What is the refund policy in exchanges on that level?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5896": [{"speaker": "user", "text": "I'm concerned that a package I've yet to receive is showing as delivered currently", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "nbouch717 nbouch717@email.com order 5421345621", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5897": [{"speaker": "user", "text": "hi. I was wondering if you have Michael kors in size 20 in stock", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I need a larger size. Staying in the house you eat a lot more and less active Alessandro Phoenix (023) 007-9855", "domains": ["single item query"], "labels": {"slots": ["phone"]}}], "ABCD--train--5898": [{"speaker": "user", "text": "I'm hoping you can help, because I'm pretty upset I just got my bill and I see this charge on here twice", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "You sure can 3DUKS50BVT 8322012062", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It was 99 twice", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--5899": [{"speaker": "user", "text": "Hi! I would like to upgrade my order to overnight delivery please. I realized I need the item sooner than I thought I was hoping you could help me with it", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Order ID: 9249675610 Account ID: OV2SGXQHVX It says in transit", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5900": [{"speaker": "user", "text": "Hey i am thinking about buying a particular jacket, and i need to know if its gonna be warm enough to wear in windy conditions.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--5901": [{"speaker": "user", "text": "Yes, when I am searching for an item, the results are not matching the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Guess boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--5902": [{"speaker": "user", "text": "I want to return my shirt that i bought because it is the wrong size, can you help? Sorry! i meant i want to return my jeans!", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "email: rdomingo045@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "sure 2963806531 rdomingo045 Do you need anything else?", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "2771 2nd Ave  Brighton, WA 60525 I dont care about the method", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5903": [{"speaker": "user", "text": "i got a promo code that doesnt seem to be working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--5904": [{"speaker": "user", "text": "Hey, I have forgotten my passworrd.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "74874 I don't have my email either.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Yes, sorry I'm out of the house and only have limited info. (358) 189-6978", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--5905": [{"speaker": "user", "text": "Hi! I would like to manage my shipping details. You see I ordered the wrong item on accident. I would like to change the order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "cz702854 cz702854@email.com Order ID: 8239907050", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5906": [{"speaker": "user", "text": "Hi! I was looking at purchasing an item but it is way overpriced on your site compared to the competition. I was hoping there was something you can do about that", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: QUBN7YUQJM Order ID: 0424939929", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5907": [{"speaker": "user", "text": "I want to keep my premium subscription. How do I pay for it today?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Albert Sanders is my name and my ID is W5DABVXKPP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes I do! It is 8309079071", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5908": [{"speaker": "user", "text": "Hey so I\"m trying to figure out why I was charged an extra fee on my order Is anyone there?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "I'm not sure, that's what I can't figure out The jacket was $59, but there's extra fees on top of that $59", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "My account ID is PGX68RWNYP and my order ID is 3248190829", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5909": [{"speaker": "user", "text": "I want to add an additional product to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sanya Afzal 3RQAVRSTMM", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order Received add Guess Jacket", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Thank you very much for being a valued gold member. I went ahead and added the Guess Jacket to your order. Anything else I can help with?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5910": [{"speaker": "user", "text": "I need to check that an order was delivered correctly", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "yes, order 2857885644", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Chloe Zhang, account id ITHDAQCFRQ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "email is chloezhang065@email.com, username: chloezhang065", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "what is the item is it a Tommy Hilfiger jacket, $84?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I am correcting it now for you to the Tommy Hilfiger jacket, $84", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5911": [{"speaker": "user", "text": "HI, I need to change the payment info on my order. Can you assist?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure Alessandro Phoenix, FSPFLAPH0H. Here is the order number 1094325594", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5912": [{"speaker": "user", "text": "Hi, I am having a little bit of trouble because I would like to know the price of overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5913": [{"speaker": "user", "text": "hi i cant get into my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "88831 (828) 326-3812", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Pin Number: 337861", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5914": [{"speaker": "user", "text": "hi I signed up for the premium membership, is there a way to get an extension as it is still active? id just need a couple days to come up with the full amount", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joyce Wu 3ENE8VN3EQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--5915": [{"speaker": "user", "text": "hello i wanted to return the item in Order ID: 5788129865.  wrong size :( it's the $74 guess jacket", "domains": ["product defect"], "labels": {"slots": ["order id", "amount", "name"], "intents": ["return size"]}}, {"speaker": "user", "text": "Username: chloez50 Email Address: chloez50@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5916": [{"speaker": "user", "text": "Hey I need to check the status of my order. Apparently the payment method is wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Joyce Wu & 8267234749", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--5917": [{"speaker": "user", "text": "Hi so sorry to bother you. I can't seem to log into my account. I can't remember my password :/", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "That sounds perfect Pin is 766729", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5918": [{"speaker": "user", "text": "The charge on my billing statement has not been reversed and i have already completed the return of the product Hello?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: chloez44 Email Address: chloez44@email.com Order ID: 6312179815", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5919": [{"speaker": "user", "text": "There's a product I'm interested in and would like to know a detail about it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "There are boots by Guess for $59, what is the width of the boot, regular or wide?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5920": [{"speaker": "user", "text": "never had this problem before? I add things to my cart but they don't stay there it doesn't add", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "alright crystal minh silver level never had this problem cminh202", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--5921": [{"speaker": "user", "text": "What is your return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5922": [{"speaker": "user", "text": "Hi I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Rodriguez Domingo Pin Number: 941322", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Username: rd668288", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5923": [{"speaker": "user", "text": "Hi! I need an refund on this item I brought.  I just changed my mind and I do not want it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jw422196 jw422196@email.com 6139090068", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "59 BJTQCCTMBI", "domains": ["product defect"], "labels": {"slots": ["amount", "account id"]}}, {"speaker": "system", "text": "And $59, got it", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "yes sorry it was 59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5924": [{"speaker": "user", "text": "Hi, I had a question about some Guess boots I want to buy.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--5925": [{"speaker": "user", "text": "i want to upgrade my shipping to overnight", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Rodriguez Domingo PI7LBTPLTS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5926": [{"speaker": "user", "text": "Hi, I was wondering about the jeans you sell. I have very lanky legs and was wondering the length of the leg seams?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5927": [{"speaker": "user", "text": "I would like to check on my shipping staatus as I have not received my package yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "davidw71, davidw71@email.com, 6168844736", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5928": [{"speaker": "user", "text": "Hi, i wanted to check on a refund to see if its processed yet. I needed to add another item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sure thing My username is crystalminh168 Email  crystalminh168@email.com and order ID is 4282935999", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "the jeans were $89 I think the refund pending was $100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5929": [{"speaker": "user", "text": "Hello, I need to check the status of my order as the delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "9AGNH3CQBM, 2144462945", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "9AGNH3CQBM is my account if id", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5930": [{"speaker": "user", "text": "Hi I want to log into my account to check on an order, but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "ok my phone number is (045) 327-0725 and my zip is 45784", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "yes 65978", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--5931": [{"speaker": "user", "text": "Hi, I was wanting to change the shipping to be delivered next week, that way I won't have to pay any fees for the later date please.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yes, it's Albert Sanders and PDR6K4IJSK", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5932": [{"speaker": "user", "text": "Something is wrong with the website everytime I search for an item 0 results are returned its kind frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--5933": [{"speaker": "user", "text": "Hi, I want to return the shoes I bought for a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Chloe Zhang R0CTWCFR6E", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "czhang44 czhang44@email.com 7028039172", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I've credited your account for $79.00. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5934": [{"speaker": "user", "text": "Hi. I returned an item but it looks like my charge hasn't been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "davidw92 Davidw92@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5935": [{"speaker": "user", "text": "I have an order already but I totally forgot to add these jeans. Can  you help me?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Absolutely. I'm Joyce Wu. My Account ID is 4TWQLIWKCK and my Order ID is: 8984329507", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5936": [{"speaker": "user", "text": "I no longer have the phone that I used for two factor authenticating and I was trying to view my shopping history is there anyway I can regain access?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "crystalminh848@email.com Crystal Minh", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--5937": [{"speaker": "user", "text": "Can you please tell me the outseam (leg length) of the Guess jeans for $64?  Thanks.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--train--5938": [{"speaker": "user", "text": "I'm wondering how much overnight shipping would set me back if I was to buy a jacket", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is weight based items 5 lbs or less are 39.99. 10 lbs or less 54.99 everything else is 69.99.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5939": [{"speaker": "user", "text": "Hi there, I just bought a Tommy Hilfiger jacket, but I've decided I don't really want it.  I'd like to figure out how I can be refunded for my purchase.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My username is chloezhang298, my e-mail address is chloezhang298@email.com, and my order ID is 4033530317", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes. The amount on my billing statement is $79.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "2753 Lexington Ave  Jacksonville, TX 84187", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5940": [{"speaker": "user", "text": "HI! I have this subscription shopping service. I wanted to check my account because I feel it has been added to my account I do not want it you see I feel it shouldn't be there in my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--5941": [{"speaker": "user", "text": "Hi! I was calling because the item I received is the wrong color. I was hoping you could help me return it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Albert Sanders Username: albertsanders458 albertsanders458@email.com Order ID: 3296711005", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9440 1st Ave  Baltimore, MI 59908", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5942": [{"speaker": "user", "text": "My credit card gets rejected when I try to pay online for my clothes.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5943": [{"speaker": "user", "text": "Credit cards keeps getting invalidated.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5944": [{"speaker": "user", "text": "Hello I would like to change a regular shipping speed to overnight", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: N1I4LYYDJV Order ID: 9796964524", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5945": [{"speaker": "user", "text": "Hi I want to return my order because it\u2019s the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: sa476511@email.com  Username: sa476511 Order ID: 9793642012", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "7343 Circle Drive  San Lima, TX 14396", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5946": [{"speaker": "user", "text": "i have items in my shopping cart and i want to know before i checkout if i qualify for free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "3910 Lincoln Ave  San Lima, WA 70309", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5947": [{"speaker": "user", "text": "Hi, I'm trying to place an order, but I can't seem to add the item to my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5948": [{"speaker": "user", "text": "I need to make a return.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cminh805 cminh805@email.com 3173901680", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2445 2nd Ave  La Fayette, TX 30111 What do you mean how would I like to process it?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5949": [{"speaker": "user", "text": "HI.. I enrolled in the membership program but I am not sure when the payment is due. Can you help me check it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: CRRQ6JAV05 Order ID: 1912844098", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5950": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.   My Order ID is 6407383331.  On my last order of Guess jeans, there was an extra fee added and I can't figure out why.", "domains": ["order issue"], "labels": {"slots": ["order id", "name"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is IFRPQBYFBU.  There is no reason given for the fee.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--5951": [{"speaker": "user", "text": "I am thinking about buying the Tommy Hilfiger jeans, and I was trying to find out if they shrink when you wash them.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5952": [{"speaker": "user", "text": "Hi I want to know what all the membership levels are because Im thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5953": [{"speaker": "user", "text": "Yes i'm looking at my bill, and i'm noticing that i got charged twice for my subscription payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sanya Afzal and my account id is RPEP8HQEKC", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure its 9648920098", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5954": [{"speaker": "user", "text": "The item I am trying to order is always out of stock. I'm getting annoyed with that!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "The order is 1508617894 and my name is Joyce Wu", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh it's a Calvin Klein Jacket that's 84 dollars grey color It's always out of stock", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5955": [{"speaker": "user", "text": "Hi! I was calling to check the shipping status of my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: FJBLNKU5KK Order ID: 5202092018", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "SUre Username: rodriguezdomingo645 Email Address: rodriguezdomingo645@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "2794 Kennedy St  Monterey, TX 99801", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Sure. There was a Guess shirt for $84", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--5956": [{"speaker": "user", "text": "Hello! i want to buy stuff and i am wondering if i qualify for free shipping! i really like this shirt and want to buy it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "it is 49!", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--5957": [{"speaker": "user", "text": "I want to know state of the refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--5958": [{"speaker": "user", "text": "Hi, i would like to know about the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "sure dwilliams295@email.com Order ID: 3763463021", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "dwilliams295 is it valid?", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ok, it is $84, so the total refund should be $184", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5959": [{"speaker": "user", "text": "Hi! I am expecting a refund and wanted to check the status for the same", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "albertsanders178  albertsanders178@email.com Order ID: 3565063122", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5960": [{"speaker": "user", "text": "I'm trying to do too many things at once and can't remember my username.    Want to check my purchase history so I can get something similar but not the same as I gave my son last yers. Opps.   Last word should be 'year'", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 93643.    Email is dwilliams.  Phone is (270) 335-4838991@email.com.   Phone is Opps .  That is garbled.   Phone is (270) 335-4838.    Email is dwilliams991@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--5961": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "alberts3 alberts3@email.com 3532934701", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5962": [{"speaker": "user", "text": "I want to know state of refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Name: Joseph Banter  Phone Number: (652) 704-5471  Member Level: Gold  Email Address: josephbanter363@email.com  Username: josephbanter363", "domains": ["product defect"], "labels": {"slots": ["phone", "email", "username"]}}, {"speaker": "user", "text": "Purchase Date: 2020-02-13  Order ID: 2744326436  Payment Method: PayPal  Address: 1928 Primrose Ave  San Mateo, MI 59623  In Original Packaging: Yes  Product: Jacket  Brand: Tommy_Hilfiger  Amount: $84 Thanks \ud83d\ude0a", "domains": ["product defect"], "labels": {"slots": ["order id", "street address", "zip code", "amount"]}}], "ABCD--train--5963": [{"speaker": "user", "text": "Hi, I'm hoping to place an order, but I can't seem to add any items to my cart.  Can you help with this?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--5964": [{"speaker": "user", "text": "I seem to have forgotten my username I noticed when trying to view my shopping history", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "94996 (719) 330-7832 rd676481@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--5965": [{"speaker": "user", "text": "Hi I completed a return but the charge on my billing statement hasn't been removed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "yes my order id is 0473636191", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--5966": [{"speaker": "user", "text": "Hello, I have placed an order and am trying to use a promo code but it keeps saying that the code is invalid, can you help me with this please?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--5967": [{"speaker": "user", "text": "Hi, How may I help you today?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "MHDFIYQ73C 6845439765", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "okay, thanks (567) 628-7056", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--5968": [{"speaker": "user", "text": "For some reason my credit card won't go through when I try to make a purchase.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--5969": [{"speaker": "user", "text": "Hi! I need to return an item", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Norman Bouchard, and the id is EPFRFWVQE7", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, user name is normanbouchard195, email is normanbouchard195@email.com, and the order id is 7800407924", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was 79 bucks", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Alright, I have credited your card for $79. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--5970": [{"speaker": "user", "text": "Hi, I have the premium subscription but i was charged twice this month for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: KF7KZDKQ6P Order ID: 4763102935", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5971": [{"speaker": "user", "text": "Hi. I have some stuff in my cart but I want to know if I can get free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--5972": [{"speaker": "user", "text": "Hi there! I want to check up on the status of my subscription. It looks like it got removed from my account, but I still want it!", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--5973": [{"speaker": "user", "text": "Hello, I'm checking to see what's taking so long with my order Been on the look out for this and it's been 9 days already", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "HOHWOJEA8N cm454712@email.com Username sb cm454712", "domains": ["shipping issue"], "labels": {"slots": ["account id", "email", "username"]}}, {"speaker": "user", "text": "ok 1209 Brushwick Dr  Brighton, NY 60550 lost huh?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The michael K jeans for $49", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5974": [{"speaker": "user", "text": "Hi, is there an issue with the website right now? it's really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--5975": [{"speaker": "user", "text": "Hi! I was trying to see my shopping history online. I could not access the account as I forgot the password I was hoping you could help me access the account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(027) 815-6522", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--5976": [{"speaker": "user", "text": "Hi. I accidentally ordered wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "9762436647 normanbouchard878@email.com normanbouchard878", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "mail 2134 2nd Ave  Newark, MI 92363", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5977": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I need some help because I'm trying to use a promo code and it keeps saying it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "My username is normanbouchard032 and email is normanbouchard032@email.com if that helps.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5978": [{"speaker": "user", "text": "Hi! I was trying to view my sopping history online but I cannot access my account. I forgot my username and cannot log into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(755) 995-7599 90473", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--5979": [{"speaker": "user", "text": "I\u2019m good thank you!", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Can you check  my order. Am I getting Guess boots?g Is the guess boots being delivered to my house 7550564968 My name is Alessandro Phoenix", "domains": ["shipping issue"], "labels": {"slots": ["name", "order id"]}}, {"speaker": "user", "text": "I will get guess boots?", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--5980": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I would like to view my shopping history, but I seem to have forgotten my password.  Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes.  My username is sanyaafzal293.", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--5981": [{"speaker": "user", "text": "What day does the annual sale end? I'm thinking of buying some jeans, but I can't until my paycheck comes in.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--5982": [{"speaker": "user", "text": "Hi there, I made a return recently, and I'm still seeing here that on my billing statement, it hasn't been reversed yet.  I wanted to check and see why.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Sure.  Coming right up.  My order ID is 0201790095.  My username is jw178664.  My e-mail address is jw178664@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "The jacket I purchased was $64.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--5983": [{"speaker": "user", "text": "Hey I need my order ASAP! Can I upgrade my shipping time", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "account id: 9XEBQJDRWU order id: 1363428243", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5984": [{"speaker": "user", "text": "Is there anyway to stop a shipment?  I just realized I ordered the incorrect item.  Thanks.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Order ID: 6268869747 Account ID: VBDZWB3G82", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--5985": [{"speaker": "user", "text": "Yes i would like to know how i can become a premium member i was thinking about order somethings", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--5986": [{"speaker": "user", "text": "I would like to confirm my shipping address because i got an email stating otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ASTCCXWP2U and  1267923974", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "username is sa871817. email is sa871817@email.com and order id is  1267923974", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--5987": [{"speaker": "user", "text": "Hello can you check the shipping address on order 0645184912? worried that it's going to the wrong address", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}, {"speaker": "user", "text": "sure. My name is Alessandro Phoenix Account ID: UQPB1D0QKX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order 0645184912", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ap871309@email.com username is ap871309", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Can you check again? That might be an old address. it should be 6530 1st Ave  Brighton, NY 19388", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "You're welcome. I've update the shipping address to 6530 1st Ave Brighton, NY 19388. Is there anything else I can help with?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5988": [{"speaker": "user", "text": "Hi! Chloe Zhang here. I forgot my username to log into my account. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "99948 I don't know which email address I used, sorry", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(585) 710-9578", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--5989": [{"speaker": "user", "text": "hello i want to know what happens if re late on a subscription payment because i thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5990": [{"speaker": "user", "text": "My order is supposed to be here tomorrow afternoon, but I just got an email showing something different. Is it still coming tomorrow afternoon?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders 5ybx4jo27q", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "asanders317  asanders317@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--5991": [{"speaker": "user", "text": "I am thinking about buying some trousers, but I am not sure of the fit.  Can I return them if they are not what i need?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--5992": [{"speaker": "user", "text": "I want to check on my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "I want to make sure I'm still subscribed My account ID is zdwxvnk0AE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "no, I want to know when my annual fee is due Oh wait, my wife said she has an order on this account, the ID 0829433571", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "OK, so my order 0829433571 is covered under my gold plan?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--5993": [{"speaker": "user", "text": "Hello. I just got thrown out of my parents house and now am living with my cousin. I have an order coming.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Thanks. You'd think they'd never seen someone shooting up drugs before. Okay the address is 6546 2nd Ave, Newark TX, 85412", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Account ID: YNNM41HZL0  Username: nbouchard059 Order ID: 0880225164", "domains": ["shipping issue"], "labels": {"slots": ["account id", "username", "order id"]}}, {"speaker": "system", "text": "The address has been changed to 6546 2nd Ave, Newark TX, 85412. Is there anything else I can do for you?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--5994": [{"speaker": "user", "text": "I want more information about some jeans pants", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--5995": [{"speaker": "user", "text": "I went to order a jacket today, and yesterday it was only $69. Today, I ordered it and it was $89! Why the price change? Please help", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Much appreciated! I am NORMAN BOUCHARD. My account ID is PISAHKDHRA, and my order ID is 6693438973", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--5996": [{"speaker": "user", "text": "hi this jeans are very beautiful", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "name Albert Sanders account 4859617906", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--5997": [{"speaker": "user", "text": "Wanted to know status ofvl order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: NKKPLJFTYT Order ID: 9168157747", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Ok will do $49", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--5998": [{"speaker": "user", "text": "Good afternoon. I actually wanted to see my shopping history, but I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes. Zip code is 97274 (955) 442-4145", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--5999": [{"speaker": "user", "text": "Hi.  My name is David Williams.  I would like to remove the second item from my order, the Guess jeans.", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "My account ID is QGBUZASTHR and my Order ID is 8140179871.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6000": [{"speaker": "user", "text": "Hello, I would like to check the status of my subscription plan", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu, my account is ZHD104Z3FP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6001": [{"speaker": "user", "text": "I've been trying to buy something, but it keeps saying my credit card is invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6002": [{"speaker": "user", "text": "Yes i just got an email, it look like not the right item or shipping and i'm just trying to make sure what i order is what been shipped to me", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders and account id is I4HKNPTRXT  is", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure, as934642 is my username and my email is as934642@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6003": [{"speaker": "user", "text": "Hi can i check the order of my item i got an email saying i ordered 2 but i only ordered and was billed for 1", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "looking at 8438884023 Account Id is ACC12345 YTGLMWVGTR sorry bad copy and paste my account is YTGLMWVGTR", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6004": [{"speaker": "user", "text": "Hi I have an issue logging into my account my phone isn't working anymore. I used it for 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6005": [{"speaker": "user", "text": "seems like I was over charged for your service I have a premium service special discounts", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "sorry just a sec 3761947168", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "64 plus something for my trouble fair? helli?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "but i was charged twice for the order meaning I paid 64 for the oder then 64 again", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6006": [{"speaker": "user", "text": "hello I'm checking on the status of my subscription I want to make sure it is still active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "account ID is VWIVTOQ91L my order number is 7893897385", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6007": [{"speaker": "user", "text": "Hello, I am trying to place an order but the shirt I wanted seems to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--6008": [{"speaker": "user", "text": "Hi, I need to check the status of my order. I only ordered one item but my email confirmation says I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: MP5BGAKC9G Order ID: 8053003897", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6009": [{"speaker": "user", "text": "Hi I want to view your shopping history online. However, you cannot access your account because you forgot your username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "98739 Phone Number: (285) 556-3925 don't have an email", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6010": [{"speaker": "user", "text": "I have a question about my purchase", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Username is davidw61 and the email is davidw61@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6011": [{"speaker": "user", "text": "i am thinking about buying a pair of boots Are the Calvin Klein boots wide or regular width", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6012": [{"speaker": "user", "text": "Hey I'm trying to buy something, but for some odd reason my cart isn't updating. It keeps saying it's empty. What gives?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6013": [{"speaker": "user", "text": "I'd like to know more about this jacket please The hood. Does is unzip? it, sorry", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6014": [{"speaker": "user", "text": "Your website is going bonkers! I'm searching for a jacket but the results keep coming up as boots. I need a jacket ASAP for my skiing trip.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6015": [{"speaker": "user", "text": "an item is way overpriced that I called on", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "yes tommy hilfiger jacket for 54 dollars", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: TH2BINMYDG", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes 4714068186", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6016": [{"speaker": "user", "text": "Hi there I am Joseph Banter I wanted to see where my package is, I never got it!!!", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: josephb0 Email Address: josephb0@email.com Order ID: 3498278587", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes please 7137 1st Ave  San Lima, WA 50503", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "A Guess jacket and boots And a Michael_Kors shirt as well", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6017": [{"speaker": "user", "text": "Hi, i want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: HDZTEKBFKR", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name: David Williams order id is 3080152934", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Phone Number: (991) 998-6108", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--6018": [{"speaker": "user", "text": "Hi! I would like to change the payment method for the account because it is not showing up right. Thanks!", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Sure, my zip code is 75260, 814-123-4567, and username is forge31.", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6019": [{"speaker": "user", "text": "Hi I want to know when the local store closes because you are thinking of buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6020": [{"speaker": "user", "text": "Hello! I'm checking on my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "ap181733, ap181733@email.com, 6571146784", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6021": [{"speaker": "user", "text": "Hello, I cannot access my account becuase I have forgotten my username. Can this be reset?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(114) 383-1876, 99591", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--6022": [{"speaker": "user", "text": "Hi, I cant access my account. It seems I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6023": [{"speaker": "user", "text": "I was charged for an order but I never bought anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "yes sorry The order is 7652338424 it was for a pair of jeans", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alberts4@email.com alberts4", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "3894 Lexington Ave  Monterey, CA 46546 the check is fine.", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "Ok, a check for $59 will be sent to you!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6024": [{"speaker": "user", "text": "Hello. I have an issue with my promo code I am very upset and I need help", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6025": [{"speaker": "user", "text": "Hi there! I ordered  the Guess Jacket with my credit card but the payment method is showing paypal", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "Okay, the order id is 8969469980 and my acc id is YC6nnBZ2WY", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sorry, I mistyped it's actually YC6NNBZ2WU", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6026": [{"speaker": "user", "text": "jw710839@email.com,(098) 523-2189 zip code is 2820", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"], "intents": ["recover username"]}}], "ABCD--train--6027": [{"speaker": "user", "text": "Hey! Can you tell me more about promo codes? I'm wondering when they expire.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6028": [{"speaker": "user", "text": "Good afternoon! I was thinking about buying the Calvin Klein jacket on you website, but I wanted to know how it can be washed before making a final decision. Would you happen to know whether it is washing machine washable or dry clean only?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6029": [{"speaker": "user", "text": "Hi. I am wanting to know when the promo code expires?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6030": [{"speaker": "user", "text": "Hi, I accidentally put in my old address into my order I was hoping I could change my shipping address so it gets delivered to the right address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yes my name is Albert Sanders my ID is albertsanders423", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Username: albertsanders423 Email Address: albertsanders423@email.com Order ID: 5832891671", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "grat 2377 Primrose Ave  Brighton, MI 37187", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6031": [{"speaker": "user", "text": "Hi I have this subscription service and I was supposed to receive some credits worth $40 which I do not see I was hoping you could help me with it", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6032": [{"speaker": "user", "text": "I just want to know what time the store in my area opens", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6033": [{"speaker": "user", "text": "I need to change my phone number", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Chrystal Minh & cm308211", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "9034,cm308211 & cm308211@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--6034": [{"speaker": "user", "text": "Oh hi, thank god someone's actually there last person I tried to contact never responsed. So I'd like to return an item because it arrived with a stain.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "You sure can. It's cm110975 with cm110975@email.com And the order ID is 5662346846", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure thing it's 1391 Primrose Ave  San Mateo, NY 67035 I know it's just a cat sweater and he won't care about the stain, but it just feels weird to keep it.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6035": [{"speaker": "user", "text": "Hi, my subscription was removed from my account and I would like it back please.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6036": [{"speaker": "user", "text": "Hi i was hoping i could change my shipping speed on an order i just placed", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "2337239009 87TXSBLJIC", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6037": [{"speaker": "user", "text": "hi i want some help can you help me is there anybody else can you reply me plz", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "yes i want to purchase this item adderess: 38827 kennedy st brighton,CA21664 Product: Jeans Brand:Michael Kors Amount: $84", "domains": ["troubleshoot site"], "labels": {"slots": ["zip code", "amount"]}}], "ABCD--train--6038": [{"speaker": "user", "text": "I tried to log into my account but i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 99871 phone number is 335 050-6907", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6039": [{"speaker": "user", "text": "Hello. I would like help adding an item to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "dw011628 dw011628@email.com 7984270919", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I want to add this Michael Kors jacket that I bought for $59 You already owe me $100, so together I should get $159 refunded", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6040": [{"speaker": "user", "text": "I would like to know the hours for the local store please I was planning to go in to purchase some items", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6041": [{"speaker": "user", "text": "Hello! Can you check the status of my order please?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: RCBWL3D2YO Order ID: 5579767033", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6042": [{"speaker": "user", "text": "Hey, This is a subscription issue.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: WRZEXSEJWM Order ID: 3566369860", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6043": [{"speaker": "user", "text": "Hello, I need to check on my order's shipping status, I haven't received it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "nbouchard883, nbouchard883@email.com, order ID 8265747755", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2542 Woodshore St, San Lima, WA 19973", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6044": [{"speaker": "user", "text": "Hello hello hello! Crystal Minh here. Got a question about paying off the rest of my subscription balance. Can you tell me how much is due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: PDHBOWOMRU Order ID: 2718187225", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6045": [{"speaker": "user", "text": "Hi! I am trying to use your promo code for my purchasse at checkout, and the code is NOT working. Please help", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "my order ID is 4947248215", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6046": [{"speaker": "user", "text": "I signed up for the premium subscription shopping service and was billed for it twice. I need to see about having one of those refunded", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: EPBEXOHPZA Order ID: 1981897138", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6047": [{"speaker": "user", "text": "Hello, I would like to check on my order status but I cannot log in because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "40004 (981)603-6196", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6048": [{"speaker": "user", "text": "Hello, I am upset that an item I want, the Tommy Hilfiger jacket is still out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--6049": [{"speaker": "user", "text": "Yes i'm thinking about buying an item but first i would like to get some more info on the item first", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6050": [{"speaker": "user", "text": "Hi! My credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6051": [{"speaker": "user", "text": "Hello, I would like to know some details about the Guess Boots", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--6052": [{"speaker": "user", "text": "hi, i want to check on an order, but i can't get into my account i lost my phone so ican't authenticate with it", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "perfect. rdomingo445@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6053": [{"speaker": "user", "text": "I want to know when I can use the promo code.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6054": [{"speaker": "user", "text": "I want to change the delivery time of my order if it's possible.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is Joyce Wu My order id is 5696936747", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure, it's 7TQGEOMMIL", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6055": [{"speaker": "user", "text": "Hi. I got charged twice for the premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joyce Wu Order ID: 0931374497 Account ID: AF6NKACD59", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6056": [{"speaker": "user", "text": "Hi, I just placed an order but want to upgrade it to overnight shipping.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: VYFDASWOBW Order ID: 2153727237", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6057": [{"speaker": "user", "text": "Hi, I'd like to get an update on my refund and add one more item to it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "albertsanders324 albertsanders324@email.com 7734112598", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I want to be refunded for the Guess boots I ordered", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--train--6058": [{"speaker": "user", "text": "Hello. I need to return my order", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sa114960 sa114960@email.com 5845263466", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6970 Lexington Ave  San Mateo, MI 31018", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6059": [{"speaker": "user", "text": "Hello. I run a grocery store and we are so busy right now! I am so focused on my work that I ordered the wrong item by mistake Can you help me change my order?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure rodriguezd699 rodriguezd699@email.com 7413240398 I want to remove the calvin klein boots from my order", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6060": [{"speaker": "user", "text": "Hello, I would love to know when the annual sale begins? I am buying for my nephews birthday so want to know. :)", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6061": [{"speaker": "user", "text": "I would like to find out when the annual fee is due for my subscription. I don't want it to expire.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "WDHMDMLKBH  2579452819", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6062": [{"speaker": "user", "text": "So I opened this boots up to wear today and there was a huge stain on them", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "9280243255 rodriguezdomingo045 rodriguezdomingo045@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "yes 8094 Kennedy St Brighton CA 46345", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6063": [{"speaker": "user", "text": "Hello, I was thinking of buying a few things and wondering the price of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6064": [{"speaker": "user", "text": "Hi, I'm trying to get into my account and can't remember my password.  Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6065": [{"speaker": "user", "text": "I've been waiting 5 days for my package, it hasn't arrived.  What is the shipping status?  My name is David Williams, andf my account ID is 2T6GTJQELT", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["missing"]}}, {"speaker": "user", "text": "8096522898.  Can you resend the order?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "dwilliams651, and my email is dwilliams651@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "it is a calvin Klein jacket, for $94, order ID 8096522898", "domains": ["shipping issue"], "labels": {"slots": ["amount", "order id"]}}], "ABCD--train--6066": [{"speaker": "user", "text": "With the premium subscription at silver level does it allow for international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6067": [{"speaker": "user", "text": "A subscription has been added to my account that I didn't want.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6068": [{"speaker": "user", "text": "I just wanted to check on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "jwu56075 jwu56075@email.com Order ID: 3159068710", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6069": [{"speaker": "user", "text": "Hi I want to view your shopping history online. However, you cannot access your account because you forgot your password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: normanb8", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--6070": [{"speaker": "user", "text": "Hi there! Would you be able to tell me the price of over night shipping? I'm thinking of picking up a few things for my son.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6071": [{"speaker": "user", "text": "Can you tell me when the spring collection drops?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6072": [{"speaker": "user", "text": "Hi. I would like to get the status of my refund because I have one more item to add to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "czhang98     czhang98@email.com    2867446459", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The original refund was $100 and this jacket is $84.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Great, so a total of 184 will be refunded is there anything else I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6073": [{"speaker": "user", "text": "I'm good! How are you?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6074": [{"speaker": "user", "text": "Hi my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6075": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "No im looking to buy a shirt and asking if the button on the shirt is brown or black Product: shirt  Brand: Michael_Kors  Amount: $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6076": [{"speaker": "user", "text": "I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6077": [{"speaker": "user", "text": "Hi jamie. I want to buy something but what happens if i cancel my subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6078": [{"speaker": "user", "text": "My spouse told me that my premium subscription had ended but I still want it. How do I go about it?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6079": [{"speaker": "user", "text": "when does the annual sale end? i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6080": [{"speaker": "user", "text": "I am trying to make a purchase and it is saying my credit card is invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6081": [{"speaker": "user", "text": "Hi! I was calling to check the shipping status of my package. I still haven't received it. Its been 9 days already", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: normanbouchard056 normanbouchard056@email.com Order ID: 4443209634", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank you. I appreciate it 1177 Lincoln Ave  Brighton, MI 27137", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6082": [{"speaker": "user", "text": "Hi.  I haven't received my package yet and was wondering what the shipping status of it is?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: davidwilliams443 Email Address: davidwilliams443@email.com Order ID: 3384710008", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2638 Circle Drive  San Lima, CA 84953 Thanks for your help!", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6083": [{"speaker": "user", "text": "Hello.  I have a problem with my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "alessandrop992 alessandrop992@email.com My order ID is 5590424303", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes I'm sorry.  My children distracted me. Yes that is correct.  It should be 6534 Brushwick Dr La Fayette, Wa 73889", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6084": [{"speaker": "user", "text": "I'm hoping you can help me find out where my order is.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Crystal Minh XJ01T3MGWY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "cm296659 cm296659@email.com 1877078098", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0621 Lexington Ave  Baltimore, MI 86342", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6085": [{"speaker": "user", "text": "I have a problem with my promo code Can you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6086": [{"speaker": "user", "text": "I just got my jacket and it has a BIG stain on it...what happened? I'd like to return it please", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "joycew42 joycew42@email.com and 6460246074", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9183 Lexington Ave San Mateo, TX 8261", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6087": [{"speaker": "user", "text": "Hello.  I recently placed an order, and teh shipping cost was way too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joseph Banter jbanter0@email.com 0449674676", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--6088": [{"speaker": "user", "text": "Hello. I just had a quick question about a product that is out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's the Micheal Kors jeans that's $54. I was wondering when it would be in stock? Since I would like that item", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6089": [{"speaker": "user", "text": "Hi...there is a pair of Guess boots that I want that are out of stock. Do you know when I can expect them to be available again?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--train--6090": [{"speaker": "user", "text": "When i search for something is taking a long time and i see a wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6091": [{"speaker": "user", "text": "hello, my results are unrelatedou (??) want to find out what's going because it is frustrating?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6092": [{"speaker": "user", "text": "34308 is zip code, (672) 146-5997", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"], "intents": ["recover username"]}}], "ABCD--train--6093": [{"speaker": "user", "text": "What is the shipping status on my jacket, because I thought I should have received it by now. It's been 9 days since I ordered it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "jw037299@email.com my username is jw037299 the order id is 9108716312", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "3184 Woodshore St  Baltimore, WA 81926", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6094": [{"speaker": "user", "text": "Can you please help me?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6095": [{"speaker": "user", "text": "Hi there, I just wanted to check the status of my subscription to make sure it's currently active. I also wanted to make sure that my previous payment made its way through if you could help me to check for that please.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "My ful l name is Albert Sanders.  My account ID is XRDAUGKRKF is*  Sorry about that typo. Thank you.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6096": [{"speaker": "user", "text": "Hi. I need your help in sorting out a problem I have", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "my name is joyce wu and the account id is 64vmt99fke", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id is 3135346547", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6097": [{"speaker": "user", "text": "I'm interested in buying an item but I see the price is a lot higher than other stores. Do you price match?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: NMB8AAKAG7 Order ID: 8618624956", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6098": [{"speaker": "user", "text": "Hi....I am looking to buy a pair of Guess Jeans and I wanted to know what sizes were available", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--6099": [{"speaker": "user", "text": "I am interested in buying this Tommy Hilfiger jacket for my dad", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6100": [{"speaker": "user", "text": "I'm having a hard time with your website today. I'm searching and all I keep seeing is a spinning wheel!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6101": [{"speaker": "user", "text": "Hello I have a question", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6102": [{"speaker": "user", "text": "Yes i would like to know the price of gift wrapping an item?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6103": [{"speaker": "user", "text": "Hi, I just bought a jacket but I do not want it anymore", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sanyaa38 sanyaa38@email.com 2677637660", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6104": [{"speaker": "user", "text": "Hi there, I wnat to know bit more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6105": [{"speaker": "user", "text": "Hi, yeah, I need to update some of the info on my account", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Sure the zip is 80680, phone is 812.325.7894 and email is nbouchard@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "amount"]}}], "ABCD--train--6106": [{"speaker": "user", "text": "Hello.. I was wanting to dispute my bill, because I was charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo, order ID 3292563231", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6107": [{"speaker": "user", "text": "Hi, I am inquiring about my subscription status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders and account ID is RPNFIAAJLT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6108": [{"speaker": "user", "text": "Hi, I just wanted to know when my local store is opening up the store in Brighton CA", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6109": [{"speaker": "user", "text": "I bought a michael kors shirt and would like to return it I decided to get something else", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Chloe Zhang cz320328 cz320328@email.com 7516150656", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Your refund of $64 has been processed. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6110": [{"speaker": "user", "text": "I would like to change my payment  method on my account because its not showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Order ID: 4556823630", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--6111": [{"speaker": "user", "text": "I would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "5867575994 joycew73 joycew73@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "2698 1st Ave  Monterey, TX 70556", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6112": [{"speaker": "user", "text": "hey i'm wondering if you'd be willing to gift wrap something for me and also how much that'd be", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6113": [{"speaker": "user", "text": "My brand new promo code is not being accepted.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6114": [{"speaker": "user", "text": "I would like to change the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "My zip code is 1912 my email is josephbanter431@email.com and my username is josephbanter431", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}], "ABCD--train--6115": [{"speaker": "user", "text": "I'm trying to make a purchase but my cart won't update when I add an item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6116": [{"speaker": "user", "text": "Hi, this is Joyce Wu.  I don't have an account there but I just made an order as a guest Unfortunately, I need to return this shirt because it arrived with a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "sure, in that order, they are: joycew94 joycew94@email.com 3635786307", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I'm afraid I don't have an account ID, this was placed as a guest the amount of the item was $79, for a Calvin Klein shirt", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "5329 Lexington Ave  San Lima, TX 51471", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6117": [{"speaker": "user", "text": "I am trying to access my account to see my shopping history, but I lost the phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My email address is dw750234@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6118": [{"speaker": "user", "text": "Hi, I'd like some information about a pair of boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "they are black Hilfiger's and have a red and white stripe at the top. retail is $59", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6119": [{"speaker": "user", "text": "Hello, what happens if I'm late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6120": [{"speaker": "user", "text": "Can you tell me more about the Tommy Hilfiger jacket? I might want to buy it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6121": [{"speaker": "user", "text": "Hello, I love shopping with your store! and i would like to know what the different levels of membership are", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6122": [{"speaker": "user", "text": "could you tell me about the Calvin Klein jacket? what material it is?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6123": [{"speaker": "user", "text": "Hi, I was going to buy a pair of jeans yesterday and the price went up significantly today I really want the jeans at the price I saw yesterday. Is there anything you can do?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "9GXJUHYFBG 6241042969 is the order ID", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6124": [{"speaker": "user", "text": "Hello. I would actually like to return a product due to a stain. How would I go about doing this?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Yes. My username is josephbanter401 email address is josephbanter401@email.com and order ID is 0963210098 I actually purchased this for a friend of mine.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3710 Lexington Ave Jacksonville, WA 95913", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6125": [{"speaker": "user", "text": "I would like to pay for my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: FEFUYXAHOP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Account ID: FEFUYXAHOP Order ID: 3120258067", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6126": [{"speaker": "user", "text": "I wanted to buy an item but it was much cheaper yesterday.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "KZ891ANPYC 9069651127", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6127": [{"speaker": "user", "text": "I am looking at my bill and I see that I was double charged for my subscription! I really don't want to pay twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yeah, my account ID is SMHLFVPNWM and my order ID is 9544726084.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6128": [{"speaker": "user", "text": "Hi, could you tell me if the tall guess boots come in different widths?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--6129": [{"speaker": "user", "text": "Hello I signed up for premium and I was charged twice I need one of the charges removed please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joyce Wu rpgcomne54", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "My system shows only one charge and that payment is still outstanding for $74.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6130": [{"speaker": "user", "text": "Hi. I want to make a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6131": [{"speaker": "user", "text": "when i try to add something to my cart, it doesn't get added", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6132": [{"speaker": "user", "text": "HI I AM HAVING PAYMENT ISSUE WITH MY ORDER order", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "i am David Williams David Williams davidwilliams047", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Order ID: 4053805307 my order status", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--6133": [{"speaker": "user", "text": "Hello, I would like to pay my premium subscription fee. I really enjoy the deals I get with it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My name is Joseph Banter and my ID is HILIVHJNXM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 6321021998", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6134": [{"speaker": "user", "text": "which product you have", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--6135": [{"speaker": "user", "text": "I can't get into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "62630  joycewu9@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--6136": [{"speaker": "user", "text": "Could you tell me when the San Mateo store closes?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6137": [{"speaker": "user", "text": "I want to purchase something on your site but it's keeps rejecting my credit payment", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6138": [{"speaker": "user", "text": "Hi, I am trying to access my account but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6139": [{"speaker": "user", "text": "Hi can i get help with the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "i want to add an item to my refund i returned some things on order 9712886290", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "and want to add on an item Jeans-Tommy hilfiger normanbouchard915 normanbouchard915@email.com 9712886290", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "89$ my current refund is 100 so could i get a refund of 189", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Alright. Your new refund total will be $189. Anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6140": [{"speaker": "user", "text": "The delivery time is wrong. please change it to evening", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: IRLZMQFPAU 5955905302", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6141": [{"speaker": "user", "text": "I need to return and item because its the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "nb235 whoops nb235309 nb235309@email.com 3251695912 I bought if for my dad but it does not fit :(", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes 6490 woodshore st san lima TX 45187", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6142": [{"speaker": "user", "text": "I wanted to buy a pair of booties. Yesterday when I looked, the bootie was 15 dollars less than it is today.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Yes. Today they are showing at 99 dollars. Can I please get a credit?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "The account ID is TPVL6ADPQW The order is 0424979278", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6143": [{"speaker": "user", "text": "Hello. I have a big issue with my order. I returned these jeans a few days ago because they were the wrong size. But I still see the charge for the jeans on my bill. Can you fix this?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "asanders997 asanders997@email.com 7305538209", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6144": [{"speaker": "user", "text": "I'd like to confirm the shipping date on a order of mine I got a email and I'm confused", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix and 9997063388", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ap398278 and ap398278@email.com thanks!", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6145": [{"speaker": "user", "text": "What happens if I am late on subscription pay?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6146": [{"speaker": "user", "text": "HI, I would like to add an item to my order but I've already checked out", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: WZZLGZK8X5 Order ID: 9022395185", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6147": [{"speaker": "user", "text": "Hello, I would like to know when my local store closes as I want to buy a few things", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6148": [{"speaker": "user", "text": "I requested a return before. I want to know what's going on with it", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Alessandro Phoenix, aphoenix360@email.com, aphoenix360 0771061219 is my order ID", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6149": [{"speaker": "user", "text": "I want to make sure I am getting shipped the boots I ordered", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "4401875487 sorry I thought you said account ID", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6150": [{"speaker": "user", "text": "Good day, I cannot access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "96520 Phone number is (393) 055-9911", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6151": [{"speaker": "user", "text": "The jeans I want to buy are out of stock. It seems you are always out of stock of items. I'm thinking about giving up on this joke of a company. Hello???", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6152": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service and wanted to know if there are any fees due I would like to keep the subscription please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: MJJOODCJX7 Order ID: 1811718722", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6153": [{"speaker": "user", "text": "Hi I am wondering wha't wrong with the site? It's really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6154": [{"speaker": "user", "text": "I would like instructions on how to wash this shirt.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "The Tommy Hillfiger one for $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6155": [{"speaker": "user", "text": "Hi! I have this premium subscription shopping service and had a question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6156": [{"speaker": "user", "text": "I am really frustrated. I try and search for an item and 0 results are returned. Why doesn't the search bar work?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6157": [{"speaker": "user", "text": "So I\"m trying to make a purchase but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6158": [{"speaker": "user", "text": "Want to now state of refund Want to add to existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "josephb7@email.com josephb7", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Boots $59 So total refund would be 159 all together", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6159": [{"speaker": "user", "text": "Hey I was thinking about getting the premium membershio", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6160": [{"speaker": "user", "text": "Hi! I was looking at buying this tommy hilfiger shirt and had a question before I make a purchase ?? anyone there?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6161": [{"speaker": "user", "text": "I need help getting into my account. I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "41449 (826) 795-4467", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6162": [{"speaker": "user", "text": "When does the annual sale begin? I'm really xcited", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6163": [{"speaker": "user", "text": "Hi, I want to buy a shirt but it's almost twice as expensive as one your competitors Can you guys price match it or something?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: EXRJRMXTH2 Order ID: 7190452225", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6164": [{"speaker": "user", "text": "Hi Danny, I am trying to place an order but the site is running is soooo  slow, can you help me with this?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6165": [{"speaker": "user", "text": "Hi, I just made an order and wanted to change the delivery to next week so I can get free shipping", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "I am Joseph Banter and my account ID is OHOWD6ZJC6 i dont have the order id", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Oh yes, just found it! 8403158831", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6166": [{"speaker": "user", "text": "Hi I have a question about  a product I was looking a the tommy hilfiger jacket", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "you have it at $84. I saw that it was on sale for $50 at Amazon. It's way overpriced! Do you have a price match?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "JALZSKAPFN  4744752793", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6167": [{"speaker": "user", "text": "yes i would like check on the shipping cost because i feel like it to high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "and my account id is 7I8AKB7F0B, order id is 0617652847 username is jb035805 email address is jb035805@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--train--6168": [{"speaker": "user", "text": "What is your policy on returns?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6169": [{"speaker": "user", "text": "I'd like to return something", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Alessandro Phoenix, aphoenix872@email.com, order ID is 4024067912 I'm at the Gold level. I'm returning it because it's the wrong size", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "2749 Lexington Ave  Raleigh, CA 4425", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6170": [{"speaker": "user", "text": "I wanted to check on my order status, but I can't remember my user id for the life of me 40 year old problems lol", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "30725 (656) 690-3323", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6171": [{"speaker": "user", "text": "Hi I am Alessandro Phoenix", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6172": [{"speaker": "user", "text": "I am wondering why I was charged so much for shipping.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "alessandrop169@email.com Username: alessandrop169 Order ID: 8081548323", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6173": [{"speaker": "user", "text": "I would like to know more about a specific item before I purchase it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It is a Tommy_Hilfiger Jacket", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--6174": [{"speaker": "user", "text": "Hi! Do your jackets shrink after washing.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6175": [{"speaker": "user", "text": "I would like to return an item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: jbanter9@email.com Username: jbanter9 Order ID: 1620710288", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6176": [{"speaker": "user", "text": "Hi there, I'm considering making a purchase but am wondering what your return policy is?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6177": [{"speaker": "user", "text": "Yes i would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "account id is FRG345GGf order id is 3087614257, email is davidw90@email.com and username is davidw90", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "0219 Primrose Ave  Monterey, WA 33071", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6178": [{"speaker": "user", "text": "HI!!   I'm sooo hoping you can help.  I'm so forgetful and can't remember my username Can you help me figure out how to login?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "45045 is my zip and (683) 047-7507 is my number", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6179": [{"speaker": "user", "text": "I am looking at a jacket and wonder if you can tell me about it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6180": [{"speaker": "user", "text": "I have a problem and I need assistance, please", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6181": [{"speaker": "user", "text": "Hi! I was unable to access my account because i lost my phone and use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "rodriguezd759@email.com Thank you", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6182": [{"speaker": "user", "text": "Hi, I just wondered what happened, my shipping on my last order was high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "yeah, i am Rodriguez Domingo , my email is rodriguezd843@email.com the order is 9768577077 and my username is rodriguezd843", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--6183": [{"speaker": "user", "text": "Hey, Norman Bouchard here. Something wrong with my order: I got an email saying that I ordered Qty: 2 of the Calvin Klein jacket, but I definitely only ordered 1. Can you help?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: SQQBFDDP0Z Order ID: 7290653362", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6184": [{"speaker": "user", "text": "I wanted to get a refund on a pair of jeans I bought", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Joyce Wu joycewu0 joycewu0@email.com 6440196199", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Your refund of $89 has been processed. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6185": [{"speaker": "user", "text": "I was checking on my subscription is due? Chloe Zhang", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "9N65UPOPX3 9N65UPOPX3 Acct I\u2019d  0627534986", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6186": [{"speaker": "user", "text": "I must have mistyped my address when I registered.  The street address is wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "joycewu9@email.com 98201", "domains": ["manage account"], "labels": {"slots": ["email", "zip code"]}}, {"speaker": "user", "text": "7628 Brushwick Dr Raleigh, MI 98201", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6187": [{"speaker": "user", "text": "Hi, how much does it cost to get my name stiched onto something? stitched sorry", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6188": [{"speaker": "user", "text": "Hi, I'd like to know the status of my account I want to make sure my subscription is still active On my end it looks like it was removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6189": [{"speaker": "user", "text": "I would like to return a item because the product had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "username is joycewu3, email is joycewu3@email.com, and Order ID: 3753741353", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 9578 2nd Ave  Baltimore, CA 33979", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6190": [{"speaker": "user", "text": "Hi there, I got an email this morning that says I need to check the status of my account because a subscription was added and I don't want it.  Can you help me with that?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6191": [{"speaker": "user", "text": "Hey I am looking at buying the Calvin Klein jeans but I need to ask a question about the color first", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6192": [{"speaker": "user", "text": "hello i want to buy something but it is overpriced compared to the competition i want to understand the price discrpenacy", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Alessandro Phoenix ZIAXF3CRVH", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--6193": [{"speaker": "user", "text": "Hi I want to make a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6194": [{"speaker": "user", "text": "Hi, I'm trying to check on my order status, but I can't because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(458) 357-5619 Zip code is 7720", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Yeah, it must be a weird zip code because it only has 4 numbers 8644 Primrose Ave  San Lima, MI 7720", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6195": [{"speaker": "user", "text": "I think the shipping cost on a recent order was overcharged", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "4585428090 albertsanders776@email.com albertsanders776", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--6196": [{"speaker": "user", "text": "hi i would like to return a shirt i bought because it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ok my email is alessandrop606@email.com the id is 8250194412 and my username is alessandrop606", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "0710 Lexington Ave  La Fayette, NY 19238", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6197": [{"speaker": "user", "text": "Hi.  I need to return an order because it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: alberts6@email.com  Username: alberts6 Order ID: 7027102902", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "6448 Primrose Ave  Raleigh, CA 1080", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6198": [{"speaker": "user", "text": "Yes, i'm here. I have a promo code from 2 days ago and it's not working.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6199": [{"speaker": "user", "text": "Hi! The website is really slow now. Is it down?  I can\u2019t proceed to the next page", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6200": [{"speaker": "user", "text": "I am thinking of buying some shoes, and I was wondering how long it takes to wear them in.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6201": [{"speaker": "user", "text": "Hello! I was hearing about the premium subscription and I think I got charged for it on my account, but I didn't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6202": [{"speaker": "user", "text": "I signed up for the premium and I want to pay the bill to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "ERN0EAV7XA 9238279389", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6203": [{"speaker": "user", "text": "Hi there is an issue with my order, can you help?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "account ID ZA2CZLHVQH order ID 8853319992", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6204": [{"speaker": "user", "text": "I love my subscription so i want to check my status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: QQZTCWU6GV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7613663609", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6205": [{"speaker": "user", "text": "Hello I am writing to ask why items never seem to be in stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Norman Bouchard I have an order id: 3095286154 Are you finding anything in stock? Hello?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6206": [{"speaker": "user", "text": "hi I want to buy something from your store but my credit card keep getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6207": [{"speaker": "user", "text": "Hi I have this premium subscription and I believe I may be missing some credits", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6208": [{"speaker": "user", "text": "Hi An item I bought is overpriced compared to the competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "JQO5ES687Y Order ID: 9624854550", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6209": [{"speaker": "user", "text": "Hi, I would like to get a refund on a Guess T-shirt i purchased", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username is albertsanders068. Email is albertsanders068@email.com and Order ID is ZM7TEVNQD8 yes it was purchased today.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "account id"]}}, {"speaker": "user", "text": "3232101815 sorry I accidently put my account ID", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Albert Sanders, 0506 Primrose Ave  La Fayette, WA 1618 please return to the paypal account that was used to purchase it", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6210": [{"speaker": "user", "text": "Hi, I want to know some more information about this Calvin Klein shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6211": [{"speaker": "user", "text": "Hello. So I just got wonderful news today! I am about to be a grandmother! I am so happy", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "and get my daughter a present My pin is 11421", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6212": [{"speaker": "user", "text": "Hi, I can't access my account because I can't remember the password! help!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(064) 852-5677", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "367369 my pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6213": [{"speaker": "user", "text": "I saw a tommy hilfiger jacker on your site, would it be warm enough to wear when its windy?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6214": [{"speaker": "user", "text": "hi i am trying to place an order but, my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6215": [{"speaker": "user", "text": "hi, I want to make sure my jeans are the right ones because I got a email saying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: LZB1TPERFY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name: Joseph Banter Order ID: 9623612568 i think i gave the account id already", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: josephb6 josephb6@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6216": [{"speaker": "user", "text": "I recently ordered 2 jackets and need to have one of them removed from my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: UJSHIFQ7XE Order ID: 1086743837", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "excellent, I've gone ahead and processed a refund of $94", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6217": [{"speaker": "user", "text": "Hi, i would like to know the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 7268723705 Account ID: BK0LMJYKBB", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6218": [{"speaker": "user", "text": "Hi I want to check my Account but i dont have my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Norman Bouchard  94850 (923) 556-3391", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6219": [{"speaker": "user", "text": "I need to pay for the subscription I signed up for with you guys It's the one for the discounts", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Ok can pay it with the card on file 4807978020", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6220": [{"speaker": "user", "text": "Hello, my name is Joyce Wu I'm trying to buy jeans for myself but my card keeps declining. It says it is invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6221": [{"speaker": "user", "text": "Hey, I'm Alessandro Phoenix. I want to order something but every time I put the item in the darn cart, the cart won't update so I can't check out!", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6222": [{"speaker": "user", "text": "Hi I was trying to make a purchase but I realized that the item that I want to buy is way overpriced on your site compared to the competition Its a pair of Guess Jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}], "ABCD--train--6223": [{"speaker": "user", "text": "Hi there. I placed an order for some jeans and they just got here and they're the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Alright in order, sanyaa00, sanyaa00@email.com, and lastly 5698553546", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure thing it's 2147 Lincoln Ave  La Fayette, TX 36799", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6224": [{"speaker": "user", "text": "I need to return this jacket.  It is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "cminh935 cminh935@email.com 4159740459", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7566 1st Ave  Brighton, CA 2103", "domains": ["product defect"], "labels": {"slots": ["street address"]}}], "ABCD--train--6225": [{"speaker": "user", "text": "Hello! I was hoping i could find out the length of the inseam on these jeans for a 36' waist \"these jeans\" sorry, the tommy hilfiger ones priced at 99$", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--6226": [{"speaker": "user", "text": "Hi, I want to check my account and see if I'm eligible for free international shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6227": [{"speaker": "user", "text": "I'm having trouble logging into my account.  I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "12202 (914) 546-3209", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6228": [{"speaker": "user", "text": "Hey. The website is going so slow I can't use it!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6229": [{"speaker": "user", "text": "I was trying to find out how much it costs to have something shipped overnight.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is weight based. For an item 5 lbs or less it is 39.99. 10 lbs or les 54.99. and anything else is 69.99. If you are based in hawaii or alaska there is an additional 10 dollar fee.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6230": [{"speaker": "user", "text": "Hey you guys charged me for something i didnt buy", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "5782405857 alessandrop633  alessandrop633@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--6231": [{"speaker": "user", "text": "Hi, I'm interested in buying a pair of boots but I had a question about them It's these boots specifically: Product: boots  Brand: Tommy_Hilfiger  Amount: $69 I was wondering how to remove gum fro mthe sole", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--6232": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My account ID is QMNFFJKHWZ. I was wondering if I can pay my premium subscription fee.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My latest Order ID is 3364436731. I would like to pay it with my credit card information on file.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6233": [{"speaker": "user", "text": "I want to confirm my shipping address on the order since I got an email from your store saying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: JQTPBV7JWL Order ID: 5576543212", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: davidw75 Email Address: davidw75@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Address: 2895 Woodshore St  San Mateo, NY 96389", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6234": [{"speaker": "user", "text": "Can you please tell me the width of the collar fir a Guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--6235": [{"speaker": "user", "text": "Hi, I'm an idiot. Trying to look at my shopping history, but I can't remember my username. lol", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zipcode is 51097 and the phone number is 648.059.7297", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6236": [{"speaker": "user", "text": "Hi, I am interested in knowing if the Calvin Klein boots are waterproof.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6237": [{"speaker": "user", "text": "Hi I'm looking at a Michael Kors jacket I want to buy it from you but it's much more expensive than other sites!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Name: Joyce Wu Account ID: M7EGSKZEVP", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1859970683", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6238": [{"speaker": "user", "text": "Hi! I am wondering when the annual sale is going to end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "Can you check for the store that is near my home? I live in La Fayette, WA 990", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6239": [{"speaker": "user", "text": "Hi. How are you doing today? I have a question for you.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6240": [{"speaker": "user", "text": "Hi I have a question about a product it's the Guess boots", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--train--6241": [{"speaker": "user", "text": "I am unable to access my account Looks like I forgot my password, silly me :)", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes, I do :) czhang81", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--6242": [{"speaker": "user", "text": "Hello, i would like to check on the shipping status of my order that has not been received yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sure thing my account is TFMU5WUO6F Order ID: 5299629140", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rodriguezd432 is my user name rodriguezd432@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Of course, 7744 Primrose Ave  Raleigh, TX 88703", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6243": [{"speaker": "user", "text": "Yes i'm trying to access my account but i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sure, zip code is 30674 and phone # is  (594) 913-1195", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6244": [{"speaker": "user", "text": "Hello. I'm attempting to add a shirt to my cart but the cart doesn't seem to update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6245": [{"speaker": "user", "text": "I forgot my username, can you help me find it?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone number is 813-780-9725 and my zip code is 18132", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6246": [{"speaker": "user", "text": "I would like to renew my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}], "ABCD--train--6247": [{"speaker": "user", "text": "I was calling because I have realized that many items I have looking at purchasing are never in stock Am not sure why is that and how to resolve it", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6248": [{"speaker": "user", "text": "Hello, I wanted to check the status of a recent order I placed and I forgot my username. I thought I wrote it down, but I can't find it.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip is 96286 and my email address is albertsanders366@email.com.", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--6249": [{"speaker": "user", "text": "Hi, I want to know the status of my refund I also want to add an item to my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "jw073284 jw073284@email.com 6771252812", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I don't know if it's the same. The only Order ID I have is 6771252812 The boots are ugly.", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--6250": [{"speaker": "user", "text": "Hello, yes I am looking to buy a pair of boots but wow is the price high compared to the next guy, can you tell me why?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "PXUWRO8QTG, 6019148337", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6251": [{"speaker": "user", "text": "I have an item that I want to return. It was sent to me in the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "safzal48 safzal48@email.com 5968556965", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0688 Woodshore St  San Lima, MI 94870", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6252": [{"speaker": "user", "text": "hello. I was looking yesterday at the sight and saw a nice Jacket by Tommy Hifiger and when I was about to make the purchase my electricity went out.  SO I came back today and the price is higher.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "NHXL7DAW87 I really want to buy the jacket but at the price yesterday. Its going to be a gift for my dad.", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--6253": [{"speaker": "user", "text": "i changd my mind about wanting a pair of jeans and i want a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sa168344  sa168344@email.com  9865688813", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Your refund has been processed. You should see $74 credited back to your card shortly. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6254": [{"speaker": "user", "text": "Hello, the search keeps giving me 0 results when I look for a jacket I want", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6255": [{"speaker": "user", "text": "hi i would like to kow when my promo code epxires because i am thinking of buying something", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6256": [{"speaker": "user", "text": "how long does the premium membership last? i want to know because i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6257": [{"speaker": "user", "text": "The website is so slow! I'm trying to shop but I can't get anything to load.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "Okay, thanks. I'd like to order the Tommy Hilfiger jeans, they are $99.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--6258": [{"speaker": "user", "text": "I completely forgot my password for the account, and I cannot check on an order now", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6259": [{"speaker": "user", "text": "Hi, my name is David Williams, and I need to change my address on my account. The street number is literally off by just one number, 6 not 5.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Email Address: dw417705@email.com  Username: dw417705", "domains": ["manage account"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Current is 2025 Smith Ln but I need 2026 Smith Ln 7812 Primrose Ave  Newark, MI 6385 Sorry that was my old address", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Order ID: 4746731883  Address: 7812 Primrose Ave  Newark, MI 6385 Username: dw417705 Thanks for making the change.", "domains": ["manage account"], "labels": {"slots": ["order id", "street address", "zip code", "username"]}}], "ABCD--train--6260": [{"speaker": "user", "text": "HI there, I just tried to use a promo code that I received 8 days ago but it's not working; it's invalid the site says. Can you help me with that?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6261": [{"speaker": "user", "text": "i am thinking of purchasing a guess jacket and i have a question.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--6262": [{"speaker": "user", "text": "It seems my premium subscription was removed from my account I recently saw some news about the level s and want to make sure i keep it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6263": [{"speaker": "user", "text": "Hello, I would like to know if the Tommy Hilfiger shirt will shrink after washing it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6264": [{"speaker": "user", "text": "I would like to order the guess jeans but am unable to add them to my cart.  :(", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["shopping cart"]}}, {"speaker": "system", "text": "alright, no problem now, on the item page for the guess jeans, could you check the bottom left to see if it says they are out of stock?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--6265": [{"speaker": "user", "text": "Hey I keep trying to find a jacket but everything I search it says none- or zero are available hello?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6266": [{"speaker": "user", "text": "I am irate and I need assistance immediately!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6267": [{"speaker": "user", "text": "I am thinking of placing an order for a birthday gift, and I wanted to see if the promo code that I have is still good.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6268": [{"speaker": "user", "text": "Hi good day, I'm really upset", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6269": [{"speaker": "user", "text": "I forgot my password and can't access  my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--6270": [{"speaker": "user", "text": "Hello, I neer received my package. I was wondering what happened to it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Yes, my name is Norman Bouchard and my account ID is 2KUSDLCYDE and my order ID is 6453342651", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sure, my username is nb536621 and my email is nb536621@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6271": [{"speaker": "user", "text": "Hello. I made a refund and I want to check the status I really need the money back and I need to know what's going on with my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Okay nbouchard192 nbouchard192@email.com 4438713225 Thanks for helping me double check this", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6272": [{"speaker": "user", "text": "Hi so I'm in the process of getting a $100 refund for a product that ended up being delivered torn, and the second item also came here ripped. Would you be able to also add this product to the refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sure thing let me grab those for you josephb9, josephb9@email.com, and 4761732120", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "They're a pair of Michael Kors boots for $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6273": [{"speaker": "user", "text": "Howdy, I need to setup a return here", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "rodriguezdomingo703 is my user name Email address is rodriguezdomingo703@email.com And my order ID is 5744488131", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure my address is 2891 Kennedy St  Raleigh, WA 59496", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6274": [{"speaker": "user", "text": "many of your items are out of stock! why? it always seems like a lot of products are just not in stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "i don't have an account ID on me Username: aphoenix758", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: aphoenix758@email.com Name: Alessandro Phoenix", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--6275": [{"speaker": "user", "text": "Hi i recently returned an item i wanted to check my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "8115647737 normanbouchard924@email.com normanbouchard924", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--6276": [{"speaker": "user", "text": "hi i am trying to get a shirt but it seems to be out of stock i was hoping you could help me", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "can you order it for me please? the $49 one it's a Tshirt", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6277": [{"speaker": "user", "text": "I want to check the status of the refund I did.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username is aphoenix511, email is aphoenix511@email.com and the order ID is 1418360604", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6278": [{"speaker": "user", "text": "Hi I want to know when the spring collection is coming out I'm hoping to buy some things", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6279": [{"speaker": "user", "text": "Hi.  My name is ALbert Sanders.  My Order ID is 6683395344.  I am writing because I see an extra fee was added on to my order, and I am not sure why?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is 6ENYJFTZ74.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6280": [{"speaker": "user", "text": "Hello, I would like to know if you have the Calvin Klein boots in size 9? The website is saying unavailable", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6281": [{"speaker": "user", "text": "Hi I wanted to see if you could check when my premium subscription expires? I know it's soon but I don't remember when", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "QE5JWZVKDV 8199560041", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6282": [{"speaker": "user", "text": "I have a question about my account. I just got my shipping confirmation but I was surprised how high the shipping cost is. Can I cancel my order so I can the shipping fees refunded back?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "joycew07 joycew07@email.com 7809477440", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6283": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I have a question about shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "I am interested in purchasing this Calvin Klein jacket for $79, but I need to know the cost of overnight shipping.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Overnight shipping is weight based. If it's under 5 lbs, it will be 39.99. It's 54.99 for orders up to 10 lbs. Then it's 69.99 for anything above. Unless you live in Hawaii or Alaska, in which case, it's $10 more per category. We don't ship outside o of the U.S. either. Does that answer your question?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6284": [{"speaker": "user", "text": "Hi, I can't get on my account, I lost my phone and need to do the two factor authentification.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Thanks, that will do it for me.  Name: Norman Bouchard Email Address: normanb3@email.com Username: normanb3", "domains": ["account access"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--6285": [{"speaker": "user", "text": "Hi I think I might have some missing credits worth $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6286": [{"speaker": "user", "text": "trying to find out why I've been charged for not buying anything you charged my card 74 dollars and I didn't make an order..", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "alessandrop303 5022104117 an order of jeans I never made and don't want.. alessandrop303@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "I was charged 74$", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6287": [{"speaker": "user", "text": "Hi! I just want to know when the annual sale ends. I need to buy a lot of things from you", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6288": [{"speaker": "user", "text": "What has to happen to cancel a subscription? Because I'm thinking of buying stuff?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6289": [{"speaker": "user", "text": "hello the website is running really slow cant do anything on it with it being this slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6290": [{"speaker": "user", "text": "Hi I want to return an item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "alessandrophoenix012 alessandrophoenix012@email.com Order ID: 5998018423", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2927 1st Ave  Jacksonville, NY 16895 sure", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6291": [{"speaker": "user", "text": "I was charged for an order even though I never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "aphoenix805 aphoenix805@email.com Order ID: 4310429028", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $84 It said I bought Calvin Klein Jeans", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6292": [{"speaker": "user", "text": "Yes i would like to know more about a items that i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6293": [{"speaker": "user", "text": "Hi, I want to buy something but my shopping cart on the site isn't updating? Hello?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6294": [{"speaker": "user", "text": "I would like get an extension for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sanya Afzal My account id is 6YW7SHJRIH", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It is 4692103410", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Okay, my number is (484) 831-9968 Thank you for helping me", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--6295": [{"speaker": "user", "text": "What is the refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6296": [{"speaker": "user", "text": "I just want to make a formal complaint. All your items I want to buy is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6297": [{"speaker": "user", "text": "I am trying to browse the site, but it is slow. Some of the images never load.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "oops my account id is albertsanders295", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my email is albertsanders295@email.com username is same as my account id", "domains": ["troubleshoot site"], "labels": {"slots": ["email"]}}], "ABCD--train--6298": [{"speaker": "user", "text": "Yes i'm looking at my account and i see i have been charged for an order that i never bought", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "my account id id ASD46GFF  and my order id is 3182429604", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$99 and thank you", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "ok, I've gone head and reversed that $99 fee - sorry about the error! Was there anything else I could help with today?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6299": [{"speaker": "user", "text": "Hi there, I need to check the status of my order. The delivery time is wrong and needs to be changed.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sanya Afzal TUNPCFFTWN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6300": [{"speaker": "user", "text": "Good morning! I'm thinking of making some purchases and am interested in the premium membership. Can you give me some info?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6301": [{"speaker": "user", "text": "I wanted to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: joycew40@email.com  Username: joycew40 Order ID: 7100817849", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6302": [{"speaker": "user", "text": "Hi. I'm trying to view my history online, but it wants to use my phone to authenticate and I've lost my phone. Help!", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "(325) 800-1929", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--6303": [{"speaker": "user", "text": "Hello. I have an issue with my shipment", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "as948840 as948840@email.com 6254851404", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure 0104 Circle Drive  San Mateo, CA 14685 I bought a Michael Kors Jacket for $64", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--6304": [{"speaker": "user", "text": "I have a question about my order My wife ordered something but decided against it I was wondering if it's not too late to cancel it?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sanya Afzal XDCXMWQRIF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6305": [{"speaker": "user", "text": "Hello, I was trying to log in to my account but I lost my phone for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6306": [{"speaker": "user", "text": "can you provide a price for personalization?  I want to stitch my name into something", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6307": [{"speaker": "user", "text": "Hi I want to check on shipping status because my package was never received.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo921 Email Address: rodriguezdomingo921@email.com Order ID: 0575332286", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5199 2nd Ave  San Mateo, CA 15337", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6308": [{"speaker": "user", "text": "my name is Joyce Wu I want to check the cost of my order the shipping is too expensive I think its a mistake", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "yea sure user> joycew81 joycew81@email.com Order ID: 2750180912", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6309": [{"speaker": "user", "text": "Hey! What's going on? So many items are out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6310": [{"speaker": "user", "text": "Hi I have a question about one of your products. It's the Calvin Klein jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6311": [{"speaker": "user", "text": "Hi there!  I was charged for an order I never made and would like to get this straightened out right away", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "No, I did not buy anything but I got charged $54 for a pair of boots. I have the order ID if that would help", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "okay. thank you so much.  My name is Crystal Minh. I don't know my account ID but my username is crystalminh872.  The order number is 5309897932", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--6312": [{"speaker": "user", "text": "Hi,i was looking at purchasing a Calvin Klein jacket and was hoping you could give me some more information on it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6313": [{"speaker": "user", "text": "Hello. I am unsure about my subscription status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: SBT247MJ0R, Order ID: 7725401900", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6314": [{"speaker": "user", "text": "I should hope someone can help me, because this is very frustrating No matter what I search for on the site, it always tells me that 0 results are found Either the store doesn't sell shirts and shoes, or there's something wrong in the system", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6315": [{"speaker": "user", "text": "I am trying to buy a Tommy Hilfiger shirt but the cart isn't updating when I add it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6316": [{"speaker": "user", "text": "I'm having a problem searching for items on your website", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6317": [{"speaker": "user", "text": "I returned a pair of Michael Kors boots and my billing statement is now showing the credit for them.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "system", "text": "Here is a new promo code for $69 9B7ZP Is there anything else I can do?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6318": [{"speaker": "user", "text": "I want to get a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "chloezhang118 chloezhang118@email.com 8052890045", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6319": [{"speaker": "user", "text": "Hello, I would like to check on my order status as the cost of shipping was much higher than expected", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jw460458,  jw460458@email.com, 9440246489", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6320": [{"speaker": "user", "text": "Hello, yes, I am expecting my shipment tomorrow, can you confirm it will be here?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "BKFTKTQYSZ, 3340757032", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nbouchard149, nbouchard149@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6321": [{"speaker": "user", "text": "Hi there, I am looking at buying a pair of boots and wondering if they come with warranty?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6322": [{"speaker": "user", "text": "Hello. My name is Sanya Afzal and I have a Bronze account with Acme Corp. I got an email today stating that my subscription was removed from my account. Can we check on that? I would really like to keep my subscription if that is possible.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6323": [{"speaker": "user", "text": "Hi, can you tell me if the calvin klein jacket has a detachable hood? And also, is there a hidden zipper?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6324": [{"speaker": "user", "text": "Hi I was wondering if the Tommy Hilfiger boots are waterproof.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6325": [{"speaker": "user", "text": "Hi, I would like to check on my shipping status. I have received conflicting information.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: LN7CEYPXHP Order ID: 5107381925", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: davidw81 Email Address: davidw81@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6326": [{"speaker": "user", "text": "Hi! I am expecting a refund of $100 and I would like to add an item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I would like to return the Calvin Klein shirt I bought fro  $89 and add it to the existing refund", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Username: chloezhang040  chloezhang040@email.com Order ID: 2894240631", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Great! thank you so much. Alright the additional refund was for a Calvin Klein shirt at 89$ correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6327": [{"speaker": "user", "text": "Hello, I would like to know what the refund policy is as I am looking to purchase something for my husband", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6328": [{"speaker": "user", "text": "Hi there! I signed up for premium membership. Just want to ask do I have to pay any annual fee? If yes, how much?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My acc id H1SKK8OGHK Order ID: 3235858792", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6329": [{"speaker": "user", "text": "Hi, I am a recent member and I wanted to know the current status of my account.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "I found this, I am not really sure what it is but I hope you know it VE3PBPWBJI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6330": [{"speaker": "user", "text": "Hi i have a question about a promo ccode I just made a purchase and tried to apply the promo code but it said it was invalid I just got this 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Albert Sanders My user name is asanders393 ID is 5728780111 It was for the Michael Kors jacket", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--6331": [{"speaker": "user", "text": "Good morning . I see on my account my name is misspelled", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Just to clarify you have changed last name from Sanders to Sonders correct zip code is 40300", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6332": [{"speaker": "user", "text": "Hello, I want to return the Calvin Klein boots I bought because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Okay My username is safzal88, email is safzal88@email.com, and order id is 2540190377", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It is 0957 1st Ave  Newark, MI 58376", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6333": [{"speaker": "user", "text": "I want to know the shipping status.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "92464 (494) 623-1132", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "rodriguezd837@email.com  rodriguezd837 3417901580 UE7P3CHWIA", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id", "account id"]}}, {"speaker": "user", "text": "I ordered Guess Shirt please change item", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6334": [{"speaker": "user", "text": "Hey there! This is Sanya, can you please help me? Got a major issue with this order I'm working on.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6335": [{"speaker": "user", "text": "Hi I was given a promo code and doesnt appear to be working. I got the code 5 days ago and it should still be valid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6336": [{"speaker": "user", "text": "Hello, my shipping notification doesn't match what I ordered. Can you check my order for me to make sure it's right?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--6337": [{"speaker": "user", "text": "I need some specs about an item. Can you help with that?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6338": [{"speaker": "user", "text": "Hello, I'm thinking about buying some items, but I would like to know your refund policy before doing so.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6339": [{"speaker": "user", "text": "Hi. I'm hoping to qualify for free shipping on my order and don't know how much I need to spend. Are the items in my cart enough for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6340": [{"speaker": "user", "text": "I was wondering if you have details about a pair of boots im looking at.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6341": [{"speaker": "user", "text": "Yes i would like to check the status of shipping because i feel like shipping was to high hello", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal and account id is JZBOWXH5GA", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is safzal81, email is  safzal81@email.com and the order id is  2497678976", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6342": [{"speaker": "user", "text": "Hi Can you help me with something?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I need to know about the boots for the wedding Yeah, what are the boots made of? I am talking about the $9 Guess boots by the way", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Okay, that's good to hear And what sizes do the boots come in? Sorry, the $89 Guess boots I mean", "domains": ["single item query"], "labels": {"slots": ["amount", "name"]}}, {"speaker": "user", "text": "Great! That eases my mind I have another question Are there any coupons I could use to get money off the boots? $89 is a lot I want them but they are expensive", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6343": [{"speaker": "user", "text": "I need to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Rodriguez Domingo and WDCDKSYGNB", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, that is 8091524572", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6344": [{"speaker": "user", "text": "I keep trying to buy this Guess shirt, but my credit card keeps getting rejected. Can you help me find out what's happening?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["credit card"]}}, {"speaker": "user", "text": "Guess shirt with inverted triangle logo in white", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--6345": [{"speaker": "user", "text": "Hello, my name is Norman Bouchard and I recently receive a promo code via email. When is this code valid?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6346": [{"speaker": "user", "text": "Hi, My name is joseph Banter. I have been on the site for over a half an hour trying to get  a page to load. IS there an issue with the site?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6347": [{"speaker": "user", "text": "Hello, I cannot access my account because I forgot what my password is", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6348": [{"speaker": "user", "text": "How long does the subscription last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6349": [{"speaker": "user", "text": "Hi! I just needed some quick information. I wanted to know what time the local store closes", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6350": [{"speaker": "user", "text": "yes i would like to check the status of my shipping  and the total prices of my items because the prices of the items are not equally up to what my email saying the prices are", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix is my name and my account number is JHW1XS2V9R", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "so i'm trying to check if the price is $94 like it says on your site ap969856 Email Address: ap969856@email.com", "domains": ["shipping issue"], "labels": {"slots": ["amount", "username", "email"]}}], "ABCD--train--6351": [{"speaker": "user", "text": "hi I am unable to access my account as I have forgotten my username I was hoping you could help me with it", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "69868  (742) 686-5646", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6352": [{"speaker": "user", "text": "I don't know my username too", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "72198 (887) 013-5019", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6353": [{"speaker": "user", "text": "I am such an idiot! Please help me!", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "You're awesome, thank you. Account ID is POYQOJ0XPC Order ID: 4796276142", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6354": [{"speaker": "user", "text": "Hi I\u2019m trying to make a purchase but it keeps rejecting my credit card it says it is invalid and I called the credit card company and they said it\u2019s fine", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Sanya Afzal safzal66 safzal66@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6355": [{"speaker": "user", "text": "I'd like to check the status of my account please. I want to know about shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6356": [{"speaker": "user", "text": "AOJKSAY7L9HX0 would like to dispute your bill because you got charged twice for your subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: QCWEK4OCGL Order ID: 0430676676", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6357": [{"speaker": "user", "text": "I had ordered something, but I was hoping to change the shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is asanders775, my email is asanders775@email.com, and my Order ID is 8346391998", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6358": [{"speaker": "user", "text": "Hi, I just wanted to check on my premium subscription and make sure it's active.  I think I might have to pay  something to activate it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: EQJQWRCMSB Order ID: 3486266123", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6359": [{"speaker": "user", "text": "I can't get into my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "PIN is 748719", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6360": [{"speaker": "user", "text": "Hi Can I check the status of my account?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6361": [{"speaker": "user", "text": "Yes, can you tell me about the Michael-Kors Jacket that is $64.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--6362": [{"speaker": "user", "text": "I am thinking of buying an item could  you tell me how often it needs to be washed?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6363": [{"speaker": "user", "text": "Yes i was trying to get some more information on one of your items, i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6364": [{"speaker": "user", "text": "Oh my gosh, I am such an airhead! Can you please help me with something?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: 6JPSH9ODNK Order ID: 6926087908", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6365": [{"speaker": "user", "text": "Hi I am having a problem with my promo code. I am trying to use it but it says it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6366": [{"speaker": "user", "text": "Yes, I would like to ensure that the total cost of my order is equal to the prices of the items I ordered.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: MCKNSEGTTX Order ID: 7664230270", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: jb777907 Email Address: jb777907@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6367": [{"speaker": "user", "text": "Hi there, so this is a bit strange my wife told me that she got an email that a subscription had been added to my account without my knowledge Anyway you guys can check my account status cause that defintiely shouldn't be there", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6368": [{"speaker": "user", "text": "Hi! I changed my mind about my recent purchase. Can I return it and get a refund?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: cminh709 cminh709@email.com Order ID: 2316602133", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6369": [{"speaker": "user", "text": "I would like to return some boots I bought because they are stained.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is dwilliams822 email is dwilliams822@email.com The order id is 7055538176", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6370": [{"speaker": "user", "text": "My promo code is being declared as invalid.  I got this code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6371": [{"speaker": "user", "text": "what are the benefits of premium membership i wanna what the benefits of premium membership are because you are thinking of buying stuff opps i want to buy things", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6372": [{"speaker": "user", "text": "i have a problem with my shopping cart. I want to buy some jeans but the cart is not updating with my item. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6373": [{"speaker": "user", "text": "Hi, can you let me know when my subscription service expires?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "DXRDC2ZV0A 4927277631", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6374": [{"speaker": "user", "text": "Hi, could I move my shipping to next week to avoid the shipping fee?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}], "ABCD--train--6375": [{"speaker": "user", "text": "I'm just really frustrated because anytime I want to buy something, it seems like it is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6376": [{"speaker": "user", "text": "I was looking to check a shipping issue because the shipping cost was way too high,", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "nbouchard504 nbouchard504@email.com 1878377885", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6377": [{"speaker": "user", "text": "Hi there, I ordered a jacket but it is the wong size. I would like to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alberts7 alberts7@email.com Order ID: 6092728120", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8033 Kennedy St  Brighton, NY 65112", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6378": [{"speaker": "user", "text": "Hello I have an issue with the search bar on your website It's not working It's not processing any information", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6379": [{"speaker": "user", "text": "Hello. I need to check on the status of my order please", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "7212 2nd avenue in washington state.. La Fayette", "domains": ["manage account"], "labels": {"slots": ["street address"]}}], "ABCD--train--6380": [{"speaker": "user", "text": "Hi there. Can you tell me the status of my account, I have a shipping question.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6381": [{"speaker": "user", "text": "Im wondering about my promo code.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6382": [{"speaker": "user", "text": "I would like to update my Primary payment because it not showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}], "ABCD--train--6383": [{"speaker": "user", "text": "Hello there! I am thinkking about purchasing an item...", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6384": [{"speaker": "user", "text": "Yeah, I never got my order. I need to find out what has happened to it and get it resent I've been waiting around for 9 days and nothing Hello, anyone home?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Name is Crystal Minh My account ID is ULRUAARWGV", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is cminh323 email is cminh323@email.com and the order ID is 3453026025", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9675 2nd Ave  Newark, TX 89897", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I bought some Guess Jeans for $69.00", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6385": [{"speaker": "user", "text": "Hi! I am Albert Sanders I want to see what I have ordered in my history But I don't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "68144 (120) 141-7144", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6386": [{"speaker": "user", "text": "Hello I have a premium membership and want to make sure it is still in status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "YE9CRVBWER 2846416583", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6387": [{"speaker": "user", "text": "Hi I forgot my password:( Hi I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Norman Bouchard Username nbouchard151 my password it my name with 2805 after", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "okay thank you 881271 is my Pin what you need", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6388": [{"speaker": "user", "text": "Hello, I would like to know the state of my refund as I am wanting to purchase something and use my refund towards that item", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}], "ABCD--train--6389": [{"speaker": "user", "text": "Yes, What happens if I am late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6390": [{"speaker": "user", "text": "I'd like to return an item, it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "davidwilliams014, davidwilliams014@email.com, and 4584198816", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2735 Brushwick Dr, San Mateo, TX 74907", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6391": [{"speaker": "user", "text": "Hi there. I want to upgrade the delivery on one of my packages because I need it urgently. I bought a jacket from you and just booked a last minute trip, so I would like to have it in time of my departure.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sure. My name is Chloe Zhang And my account ID is UNGC9XY8BI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My account ID I just gave to you But my order ID is 2653201449", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6392": [{"speaker": "user", "text": "I was considering making a purchase, could you tell me about your return policy before I make the purchase?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6393": [{"speaker": "user", "text": "I would like to check the status of my order please. I only ordered one item but my confirmation email states I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Sanya Afzal wtoszx1zzz", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6394": [{"speaker": "user", "text": "Hi, I just got an email for my recent order and it says I ordered two items but I only ordered one .", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "I am Joyce Wu and the order ID is 1242018830 my account id is U1PKPFANY1", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6395": [{"speaker": "user", "text": "Hey, I'm trying to learn more about a pair of boots.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6396": [{"speaker": "user", "text": "I've been trying to order these jeans, but they are out of stock.  Any idea when I can get them?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--6397": [{"speaker": "user", "text": "I would like to check my order status I forgot my password and cant access my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6398": [{"speaker": "user", "text": "Hi! I had placed an order but the payment method seems to be wrong. I was hoping you could check the status of the order for me", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: W9ZSNCF9ZP Order ID: 5910589843", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6399": [{"speaker": "user", "text": "Hi! I was hoping to get a refund. I ordered this shirt but I just changed my mind and don't like it much anymore.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure. My username is aphoenix134. My email is aphoenix134@email.com. And the Order ID is 8363057183", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $79. With everything going on right now I figure I can use that amount for something more important.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I totally understand! I have refunded the $79 to your account. Was there anything else you needed today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6400": [{"speaker": "user", "text": "My name is David Williams", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "$54 is your price", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "My account ID is MBTMZFPTCF. My order # is 6738491485", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6401": [{"speaker": "user", "text": "I'm calling to complain because the promo code I'm trying to use is being declared as invalid...", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6402": [{"speaker": "user", "text": "Hey, can you help me? I have a promo code, but the darn thing says it's invalid!", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6403": [{"speaker": "user", "text": "Hi I want a refund on my shipping fee because it's too expensive is that okay", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: joycewu9@email.com  Account ID: E5IN0SEJYT  Username: joycewu9 Order ID: 4424750111", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username", "order id"]}}], "ABCD--train--6404": [{"speaker": "user", "text": "Hi. Could I upgrade to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "EONZTRWVDK 1329421075", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6405": [{"speaker": "user", "text": "Hi, I want to buy some jeans, but I have some questions", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6406": [{"speaker": "user", "text": "I lost my phone with 2 factor authentication, so I can't check my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6407": [{"speaker": "user", "text": "I can't seem to find the date that the annual sale ends on your website. Do you have it? I am thinking of buying clothes so I would appreciate a good discount.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6408": [{"speaker": "user", "text": "I ordered the wrong size for one of my items.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: VAZCZFNJWD, Order ID: 9612126231, do not have an email", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "69750, (454) 789-9092", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "No, I have the order Id number: 9612126231 and the box", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh goody. I will get it in the mail tomorrow. 1880 Circle Drive  Monterey, CA 69750", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6409": [{"speaker": "user", "text": "My cart is not updating when I add an item into it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6410": [{"speaker": "user", "text": "I need to know about refunding stuff what is your policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6411": [{"speaker": "user", "text": "I have completed a return but it hasn't been credited on my bill", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--6412": [{"speaker": "user", "text": "Hello.  I would like a refund on an order I place recenlty", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "The order ID is 5583245117", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I just gave you the order ID cminh413@email.com cminh413", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--6413": [{"speaker": "user", "text": "Have a quick shipping question.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6414": [{"speaker": "user", "text": "Hi, I'm curious if shipping was included in the cost that is displayed?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 8AHSGJGWBH Order ID: 8403886815", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "chloezhang650 chloezhang650@email.com I already gave you the order ID of 8403886815", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6415": [{"speaker": "user", "text": "I returned by product already, but my credit isn't showing up on my bill.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username is rd602171, email is rd602171@email.co Order ID is 7346020152", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--6416": [{"speaker": "user", "text": "I need to check on an order and see what items were included.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: U9RO0O8M0D Order ID: 4050757467", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6417": [{"speaker": "user", "text": "Hey.. I'm trying to make a purchase and my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6418": [{"speaker": "user", "text": "Hi, I'd like to return the shoes I just got. They are the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "albertsanders254@email.com, username is the same (albertsanders254)", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "The order ID is 0400498280, my membership level is guest", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "5695 Kennedy St  Newark, MI 51239", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6419": [{"speaker": "user", "text": "Hi there, I was hoping to return an item that I purchased. It's not the same colour as I initially expected.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sure thing! My name is Rodriguez Domingo and my user name is rd526508 The email address on file would be rd526508@email.com and the order ID number is 1010984155", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Perfect, thanks so much! My address is 0626 Lincoln Ave  Newark, CA 80542", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6420": [{"speaker": "user", "text": "I think my order is wrong. I thought I ordered only one jacket but the email I got says that I ordered 2 jackets.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "I do. Account ID: NZHS3UKLUK Order ID: 7001814404", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6421": [{"speaker": "user", "text": "I wanna check the status of my account because your subscription was added to your account even though I do not want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6422": [{"speaker": "user", "text": "Hi, I made a purchase, but my shipping details have changed. I want to make sure the order si going to the right place.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joseph Banter and my id is 44BAOB3UTY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "josephb4, josephb4@email.com, 2068200015", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Was that 9094 Brushwick Dr  Raleigh, NY 63771", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "My new one is 100 New St  Raleigh, NY 63771", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6423": [{"speaker": "user", "text": "I ordered some jeans. There was a big stain on the knee! It was so disgusting. I would like to return them. Can you help?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jwu81305  jwu81305@email.com Order ID: 6441434763", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8541 2nd Ave  Brighton, NY 89089", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6424": [{"speaker": "user", "text": "I'm trying to check something in my account, but I can't log in.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6425": [{"speaker": "user", "text": "Hi, I have a pending refund but I also need to order something", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I want to add this Michael Kors shirt for 69, but the refund is $100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, I can check on the status of your refund, and depending on how it has been processed, you may have a store credit with us that you can use to make your $69 purchase I would need your full name to begin,", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "aphoenix551 aphoenix551@email.com and order ID = 5699105002", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6426": [{"speaker": "user", "text": "what is the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: J72RCQLO16 Order ID: 0479471046", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6427": [{"speaker": "user", "text": "I wanted to see why the shipping cost are so high for this order?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix, 9254675243, alessandrophoenix218@gmail.com That's the one.", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "The item was $69, and then there is the $10 shipping fee.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6428": [{"speaker": "user", "text": "Hi.  Good morning!  I'm looking to buy a Calvin Klein jacket and was hoping you could answer some questions for me.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6429": [{"speaker": "user", "text": "I would like to return a shirt because I chose the wrong color for my dad.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: nb568015 , nb568015@email.com,  Order ID: 7629822906", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "wow hadn't realized the benefits of Gold membership. Here is my address: 1707 Lincoln Ave,  Newark, CA 19691", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6430": [{"speaker": "user", "text": "hi i wanted to know if my purchas qualifies for free shipping", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}], "ABCD--train--6431": [{"speaker": "user", "text": "Hello, I am having an issue with the website. Whenever I try to search for a product it lags out and gives me the spinning wheel of death.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6432": [{"speaker": "user", "text": "Hi, I have a problem with my subscription bill. I was billed twice for some reason.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: P7OPMA2RY9 Order ID: 4283614845", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6433": [{"speaker": "user", "text": "I am trying to shop online and every time I look up an item 0 results are being returned.  :(", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6434": [{"speaker": "user", "text": "Hello, I would like to get a refund on a item I just bought because I decided I did not want it It is a Calvin Klein shirt", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "dwilliams263, dwilliams263@email.com, 5488276687", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2496 Woodshore St San Mateo, MI 95059", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6435": [{"speaker": "user", "text": "Hey I was wondering if it was possible to get an extension on my premium subsciption My house was robbed and they stole all my cards so I have nothing to extend it with right now", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "oh no I'm here Albert Sanders 4234270156 81EYORSH9M - my account ID", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6436": [{"speaker": "user", "text": "Is it too late to change the shipping on  my order?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang QN5PFN7BVL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It's a Michael Kors shirt that sold for $54.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've removed the shirt from your order and refunded your account $54. Is there anything else I can help you with?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6437": [{"speaker": "user", "text": "Hello! I have a question about some jeans on your site I really want them, but I am not sure if they will look good with the other things in my wardrobe Can you tell me, are your Calvin Klein jeans dark blue or black?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "yes the jeans it is the Calvin Klein jeans. I see them on your site right now. They cost $84", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6438": [{"speaker": "user", "text": "Hi, i need to return an item because it is the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "joycew22, joycew22@email.com and Order ID: 7213929367", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9167 Brushwick Dr  San Lima, MI 42630", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6439": [{"speaker": "user", "text": "Hi. I'd like the change my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: CJ5L9MXPJL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jwu32600@email.com Order ID: 8810426147", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--6440": [{"speaker": "user", "text": "hi so do you offer stitching?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6441": [{"speaker": "user", "text": "yes i would like to check the status of my account because it looks like i was charged and extra fee", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Rodriguez Domingo and account id is  MOSMEIFF19", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "I've removed the $94 fee from your order. Is there anything else I can help you with?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6442": [{"speaker": "user", "text": "Hi, my husband said he saw that a premium subscription was added to our account but we never asked for it to be added.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6443": [{"speaker": "user", "text": "Hi! I want to know the benefits of having a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6444": [{"speaker": "user", "text": "I asked one of the boots I purchased or waterproof or not THRUSH I was wondering if the boots that I ordered for waterproof I\u2019m sorry my boys talking same time as typing", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6445": [{"speaker": "user", "text": "Trying to purchase says, credit card invalid? Why?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6446": [{"speaker": "user", "text": "Hello, I would like to return a jacket I bought since it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Joseph Banter  josephb3 Order ID is 3975284575 josephb3@email.com I am Bronze level", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "0160 2nd Ave  Monterey, TX 47283 Yes I can drop it off by mail", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6447": [{"speaker": "user", "text": "Hi there, I need to return an item.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is chloez00, my email is chloez00@email.com and my order ID is 6928252899", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6448": [{"speaker": "user", "text": "Hello, My Name is Joseph Banter. I need some help.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "ID is BZOGB6IG5F", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order this is regarding is 7494121910", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6449": [{"speaker": "user", "text": "Hi. I would like to check the status of my account There's a question I have about shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6450": [{"speaker": "user", "text": "hi i have a question for you", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I want these boots They look great They are the $84 michael kors boots", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6451": [{"speaker": "user", "text": "hi jsut wondering what your refund policy is i havent bought anything from y'all before", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6452": [{"speaker": "user", "text": "I am LIVID, I tell you. LIVID!", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: as063432 Email Address: as063432@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6453": [{"speaker": "user", "text": "I'm having trouble accessing my account. I no longer have the phone for that two factor authentication thing.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "sure, it's josephb3@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6454": [{"speaker": "user", "text": "Credit card is invalid  on your site.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6455": [{"speaker": "user", "text": "Hello I have a question about my subscription. Can you help me?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6456": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but for some reason this item is always out of stock Am not sure why is that I have been eyeing it for a while", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6457": [{"speaker": "user", "text": "Hello. I need help with my order please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure thing! joycewu5 joycewu5@email.com 9639578142", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Do you need my new address? I live at 3219 Lincoln Ave  Baltimore, NY 45335 Can you make sure that the order will be shipped there?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6458": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Crystal Minh PNMYSUU9GF", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6459": [{"speaker": "user", "text": "the search results are acting up on the page.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6460": [{"speaker": "user", "text": "Hi....I just signed up for a premium subscription but there has been an error because I was charged twice. Can you help me?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "my account id is AEAFPYH04K and the order id is 433498345", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6461": [{"speaker": "user", "text": "Hi I just want to see if my refund is being processed Alessandro Phoenix", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: ap590180@email.com  Username: ap590180 Order ID: 4476430943", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6462": [{"speaker": "user", "text": "I'm thinking of buying the Guess boots, but I need to know if they are regular or wide width.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--6463": [{"speaker": "user", "text": "Hello, can you help me log in to my account please, I don't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure it's Rodriguez Domingo, rodriguezd288", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "It's 777284", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6464": [{"speaker": "user", "text": "Hello, I would like to know how long it takes to wear in the Tommy Hilfiger boots as I am looking to purchase them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6465": [{"speaker": "user", "text": "Hi, I'm trying to buy stuff but the website is so slow. It's impossible to use right now.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6466": [{"speaker": "user", "text": "Hi I want to check status of order because I want to change delivery time?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "RMDYZ8LLKW Order ID: 2632603182", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6467": [{"speaker": "user", "text": "Hi, I need your help, we just moved and I need to change my address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yes, it is Alessandro Phoenix Account is XIUEU4JTZ8", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The address was 7069 Brushwick Dr, San Lima TX 94496", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "aphoenix028 aphoenix028@email.com 543402292", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "487 Brunswick, San Lima TX 94496", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6468": [{"speaker": "user", "text": "Hi. I was looking at shirt but wanted more information.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6469": [{"speaker": "user", "text": "how is my subscription? I ask cause I wanna keep it I wanna pay remaining balance to activate it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: NCVJ178ESK", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1585253310", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6470": [{"speaker": "user", "text": "I want to manage my payment method change it to credit card. for my order.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "74738 is zip , (346) 003-2911, order id is 4890306336", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone", "order id"]}}], "ABCD--train--6471": [{"speaker": "user", "text": "Hello. I've been trying to place an order all morning but the website is so slow i can't take it.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6472": [{"speaker": "user", "text": "Hi. I need to return the boots I just received. They are in the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: albertsanders134 Email Address: albertsanders134@email.com Order ID: 5905154125", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7646 Brushwick Dr  Monterey, CA 69190 Thats great news to hear", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6473": [{"speaker": "user", "text": "Hello. I want to check the status of my subscription please. I don't want to lose it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "David Williams, Account ID: S2RP3OIEC2, Order ID: 7478328959", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6474": [{"speaker": "user", "text": "I would like to place an order but need to know the refund policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6475": [{"speaker": "user", "text": "hello i wanted to know if you had the michael kors jeans in any larger sizes?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6476": [{"speaker": "user", "text": "Hi, I need to check the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "RXDSKRCBCC, 6025006533", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6477": [{"speaker": "user", "text": "Hello! I've noticed that your website is really slow. What's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6478": [{"speaker": "user", "text": "Hi what is the status of my subscription, I don't want to lose it.  I'll pay today if it's due My name is David Williams", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: XUCMYNHZQV Order ID: 2787701181 I'm a gold member", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6479": [{"speaker": "user", "text": "The payment method of my order looks to be wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Order ID: 1883745778 no username and email", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "2613 (317) 274-6245", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6480": [{"speaker": "user", "text": "Hi, I want to know more about this Guess shirt. How wide is the collar on it?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--6481": [{"speaker": "user", "text": "Hi I have a question about a product I'm ok.how are you?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6482": [{"speaker": "user", "text": "My cart is not updating the items I add", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6483": [{"speaker": "user", "text": "Hello. The delivery time on my order is wrong and I need to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "David Williams, Account ID: UXBLPA7W16, Order ID: 1530372559", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6484": [{"speaker": "user", "text": "Howdy! I am Rodriquez", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "rdomingo341 rdomingo341@email.com 4944 circle drive #4 newark MI 62821", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "street address", "zip code"]}}, {"speaker": "user", "text": "I sure do 4025425025", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6485": [{"speaker": "user", "text": "Hi, I want to make an order as a gift. How much does it cost to get it wrapped?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6486": [{"speaker": "user", "text": "yes i accidentally order and item on my order and i would like to take off the second item on my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Rodriguez Domingo and my account id H0D4UB2E5W is", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Ok, I've refunded you $59 for the item you accidentally ordered. Is there anything else I can assist you with?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6487": [{"speaker": "user", "text": "Hi, I'm having a problem with your website. Everything I am interested in is out of stock, and this isn't the first time.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6488": [{"speaker": "user", "text": "Hello, i signed up for premium but i am not sure if its went through and i am current? It says i am silver, and i am not sure if thats correct.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Rodriguez Domingo D5INHQ9ZQW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6489": [{"speaker": "user", "text": "Hi I'm trying to buy Guess boots but my card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["credit card"]}}], "ABCD--train--6490": [{"speaker": "user", "text": "Hi, I wondered if you guys ever considered price matching if I find something elsewhere cheaper. I am a gold member and would like to give my business to you.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "thanks, its the guess shirt for $79, I found it for $59", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "Chloe Zhang, 4KITBCIS3C, 7489409676", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6491": [{"speaker": "user", "text": "good morning, I'm thinking of buying something but I want to know if I qualify for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6492": [{"speaker": "user", "text": "hello  i want to know the state of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "joycewu3@email.com  joycewu3 Order ID: 4960631231", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6493": [{"speaker": "user", "text": "Hi, I'm interested in the Michael Kors jeans but I can't tell if they use a stretch denim or not.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6494": [{"speaker": "user", "text": "My credit card keeps getting rejected on the website", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6495": [{"speaker": "user", "text": "I'm trying to make a purchase but my online cart will not update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6496": [{"speaker": "user", "text": "Hi! I would like to return my previous order because it was the wrong size My name is Chloe Zhang", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: chloezhang906@email.com  Username: chloezhang906 Order ID: 4901655933", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "5589 Primrose Ave  Brighton, WA 58412", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6497": [{"speaker": "user", "text": "Hi there! I feel a bit dumb, I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yea my zip is 86450 and phone is (734) 761-9294", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6498": [{"speaker": "user", "text": "Hi I have a promo code and I\u2019m wondering when I\u2019m able to use it", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6499": [{"speaker": "user", "text": "Hi, I want to know why my shipping cost is so high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joseph Banter HLFRFTZ9A2", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jbanter8 jbanter8@email.com 4590932430", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6500": [{"speaker": "user", "text": "Hi. I was hoping you could help me and let me know the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My name is Albert Sanders. Email Address: albertsanders953@email.com Username: albertsanders953 Order ID: 5920736483", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6501": [{"speaker": "user", "text": "Good morning. I would like to update my phone number please my phone number  you have is 518 0192780 and it should be", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "zip is 87131 and pin is 5423", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6502": [{"speaker": "user", "text": "I am looking at a Tommy Hilfiger jacket for 49$, but can't find the material content", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--6503": [{"speaker": "user", "text": "Hi, I'm trying to view my shopping history, but I can't log into my account because I lost my phone so I can't pass the two-factor authentication stage..any help would be great.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure, 774980", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6504": [{"speaker": "user", "text": "Hello, I ordered something a while ago and it never arrived and I was hoping to figure out what's going on.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sa485682, sa485682@email.com, 1777744246", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6505": [{"speaker": "user", "text": "hi! I received the product I had ordered but it has a stain on it. I was hoping you could help me return it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "rodriguezdomingo601 rodriguezdomingo601@email.com Order ID: 4611148216", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sounds good. Thank you 7493 Primrose Ave  San Lima, MI 6533", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6506": [{"speaker": "user", "text": "Hi. I was trying to check my account for information on an order and I cannot access it because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6507": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  My Order ID is 5063342232.  I recently moved and need to update my shipping address.", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["manage"]}}, {"speaker": "user", "text": "0962 Kennedy St, La Fayette, TX 214", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "My email address is nb648800@email.com.", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--6508": [{"speaker": "user", "text": "Yes i would lie to check the status of my order because it seems like there was an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "yes, my account id is PSWGSVKGR6 and my order id is  8313839342", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6509": [{"speaker": "user", "text": "Hello. I have a question about this Guess shirt on your site Can you help me?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--6510": [{"speaker": "user", "text": "HI I want to check the status of my order the delivery time is wrong and I want to change it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "David Williams Account ID: V028IDZ92N Order ID: 9727515725", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6511": [{"speaker": "user", "text": "Hi I'm trying to buy a t-shirt but it's out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--6512": [{"speaker": "user", "text": "Hi I want to check my shipping status. Can I do that? Hello?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix 8957978399 IAOXF5GTMM", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "8957978399 alessandrophoenix537@email.com alessandrophoenix537", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--6513": [{"speaker": "user", "text": "Hi, I was looking at a pair of Calvin klein boots and wanted to now if they come with a warranty before I buy them.  Can you help me with that?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6514": [{"speaker": "user", "text": "Can I postpone my subscription payment so it won't be late? like the due date", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "Okay, it's (230) 024-1800", "domains": ["storewide query"], "labels": {"slots": ["phone"]}}], "ABCD--train--6515": [{"speaker": "user", "text": "I have a complaint for an item I want to buy, it is way overpriced compared to the competition.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix, Account ID: H4KFBTYVCA, Order ID: 5803839004", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6516": [{"speaker": "user", "text": "I really need to make a purchase but my credit card is being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6517": [{"speaker": "user", "text": "Hi, i placed an order but i need to remove the second item. My husband decided he didn't like it.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "ok, my acccount id is ZOUI61H0NA and my order id is 1179586177", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "yes it 84 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6518": [{"speaker": "user", "text": "Hey, I would like to pay my subscription fee to make sure I keep it active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: XASS9FV3NR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "David Williams David is the first name Order ID: 7078996052", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6519": [{"speaker": "user", "text": "I want to check my account for information about an order but I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 13861, phone number is (700) 374-1567", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6520": [{"speaker": "user", "text": "I need to check the status of my order cause the delivery time is wrong Name: Sanya Afzal", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 1337395179", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: LTLQZF0X7D", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6521": [{"speaker": "user", "text": "I am looking for a certain type of jeans - can you help me find them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6522": [{"speaker": "user", "text": "Hi! I had ordered a pair of jeans but when I received it, it had a big stain on it. I was hoping you could help me return it please", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: josephb7  josephb7@email.com Order ID: 2576974606", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4449 Circle Drive  San Mateo, CA 64629", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6523": [{"speaker": "user", "text": "Hi, I'd like to change the shipping method of my order.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "U0OCTFXP4J is my account ID and 8651961587 is my order ID", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6524": [{"speaker": "user", "text": "Could you tell me if I still have premium service?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: U8CUBE8AYT Order ID: 9681707519", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6525": [{"speaker": "user", "text": "hi there I forgot my username and I would like to check my history", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "65785 (372) 544-7477", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6526": [{"speaker": "user", "text": "My order is scheduled to ship but I am hoping to delay it until next week to avoid the shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: PF0WB6X3ND Order ID: 9634526869", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6527": [{"speaker": "user", "text": "For some reason my Credit Card is being rejected. I know it has money on it. Just frustrating.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6528": [{"speaker": "user", "text": "Hi I need an extension to pay my premium subscription I dont have all the money right now but will have it next week", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix bacdnduou 2532963171", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "whoops bacdndbuou", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6529": [{"speaker": "user", "text": "Hi! My name is Alessandro Phoenix. I completely blanked on the password for my account. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6530": [{"speaker": "user", "text": "Hi! I am looking at some jeans and have a question Do you have jeans with ripped holes", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6531": [{"speaker": "user", "text": "Hi I'm having trouble with my credit card", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6532": [{"speaker": "user", "text": "Hi I have an issue with my promo code Can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6533": [{"speaker": "user", "text": "The jacket I ordered came with a stain on it I would like to return this for a full refund!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "my username is rodriguezd160 rodriguezd160@email.com and order # is 5619050429", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9310 Brushwick Dr  Baltimore, MI 30396", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6534": [{"speaker": "user", "text": "i have a promo code and wanto know when i could use it to buy stuff?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6535": [{"speaker": "user", "text": "I want to downgrade my shipping.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}], "ABCD--train--6536": [{"speaker": "user", "text": "Hi I\u2019d like to return my order because it\u2019s the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Email Address: normanb5@email.com  Username: normanb5 Order ID: 4757670456", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "7300 Lincoln Ave  Brighton, WA 1774", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6537": [{"speaker": "user", "text": "Hi, my name is Joseph Banter, I made an order there, but I got an email that doesn't seem right", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I don't have an account there, I was just ordering as a guest, but my order ID is 1838098929", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Oh, I beg your pardon.  I do have an account ID. WAP0L9JD6Y Sorry about that, I couldn't find it anywhere on the order statement", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes, I have both of those jbanter8 jbanter8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6538": [{"speaker": "user", "text": "Hi, I'm checking on the status of my order now, but the shipping cost seems to be way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account is D4IZOFTPRH ; order ID is 5167218242", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6539": [{"speaker": "user", "text": "hi could you tell me if you have any more small jackets in stock? The Tommy Hilfiger ones", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6540": [{"speaker": "user", "text": "Hi im interested in these calvin klein jeans. I just wanted to know more about it does it come in other styles or colors?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6541": [{"speaker": "user", "text": "hi...I'd like to check the status of my order 9269399258 because I  need to change the delivery time", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sanya Afzal, 1SUF2KWYQV thank you Is it possible for you to change the delivery time of my order?", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6542": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but the promo code that I am trying to use is showing invalid. I got this code 9 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6543": [{"speaker": "user", "text": "Hello. I am trying to log in but forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Of course. Zip is 91569 and phone is 573-477-8786", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6544": [{"speaker": "user", "text": "It keeps rejecting my card when I try to order stuff", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6545": [{"speaker": "user", "text": "I already have a refund coming to me, but I need to return the calvin klein shirt I ordered as well.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My Order ID is 9098629734, my email is crystalm495@email.com, and my username is crystalm495", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "My current refund was $100, and this shirt was $69.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6546": [{"speaker": "user", "text": "I got a shirt from michael kors that was supposed to be blue, however it is gray I wanted to go ahead and return that item it was on order id 3323128564", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "joycewu0 joycewu0@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1170 Kennedy St  Monterey, NY 39508", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6547": [{"speaker": "user", "text": "hi there They shipped me the wrogn color for my shirt wrong soryr", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezdomingo826@email.com rodriguezdomingo826 0461792853", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Wow thats great but can i just get the right color sent? 9805 Lexington Ave  Jacksonville, NY 90591", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6548": [{"speaker": "user", "text": "I have a quick question", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6549": [{"speaker": "user", "text": "I want to reset two factor authenticator.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6550": [{"speaker": "user", "text": "I was charged for an order that I never placed, and I wanted to check on what happened.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is chloezhang229, my email is chloezhang229@email.com, and the Order ID is 8333607396", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I was charged $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, I have credited back the account the $54", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6551": [{"speaker": "user", "text": "I already returned. I still didn't get my money.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "1116327450 alessandrop528@email.com alessandrop528 Alessandro Phoenix", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--6552": [{"speaker": "user", "text": "I want to add an additional item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sanya Afzal EB3GLIKL2D", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Silver please add Guess Shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "OK. I added the Guess Shirt to your order. Anything else I can help with today?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6553": [{"speaker": "user", "text": "Hello, I want to check how much my subscription is due and I want to pay that.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: W8GBJZ7GNJ,Order ID is 5027311164", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6554": [{"speaker": "user", "text": "Hey! Super weird issue here: I know I only ordered one of the Guess shirts, but this email says I ordered two. Can you help? Name is Crystal Minh", "domains": ["order issue"], "labels": {"slots": ["name"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "BSWCVZGNNU 7340139325", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6555": [{"speaker": "user", "text": "I ordered a shirt and there seems to be an extra fee added to my invoice that I have no idea what it is", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: GJW7IL28AF Order ID: 3503568451", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6556": [{"speaker": "user", "text": "I want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "5374292965 Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6557": [{"speaker": "user", "text": "Hi, I want to add an item to my order, I forgot to add it to my cart earlier. My order was recieved though...what should I do?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: MB7IUMZJKW Order ID: 1487597424", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6558": [{"speaker": "user", "text": "Hello. I have an account that I would like to check, but I can't access my account because I forgot my username. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My phone is (411) 975-1270. Zip is 37154.", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--6559": [{"speaker": "user", "text": "hi, i was wanting to check on my order because i never recieved it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "chloez50@email.com Order ID: 0231379891 chloez50", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--6560": [{"speaker": "user", "text": "Hi, My cart won't update correctly. when I add an item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6561": [{"speaker": "user", "text": "Hi I cannot access my account can you help me", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6562": [{"speaker": "user", "text": "Hi I'd like to check that I was charged the correct shipping amount for my order. The amount charged is excessive.. I'd like a refund please.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix alessandrophoenix513 alessandrophoenix513@email.com 8894005686", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6563": [{"speaker": "user", "text": "I need a refund on an item I bought tommy hilfiger boots for 84$", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "9449832434 Username: cm243960 Email Address: cm243960@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "Address: 0123 2nd Ave  Baltimore, TX 55663", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6564": [{"speaker": "user", "text": "Do you have any information on how to wash these jeans I am looking at?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6565": [{"speaker": "user", "text": "Hi there. Ummm so I ordered something that should have arrived by now but it hasn't Would you guys be able to see where my order might be from your side?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sure it's David Williams Uhh ID is RO6T4THEZG if that helps", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure it's davidwilliams538@email.com, davidwilliams538 Address is 8292 Lincoln Ave  Baltimore, NY 89320 And the ID is 4482778054", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "street address", "zip code", "order id"]}}, {"speaker": "user", "text": "If it shows up I'll send back the extra, but thank you so much Sure thing It's a Tommy Hilfiger shirt for $49", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6566": [{"speaker": "user", "text": "I got charged twice for this jacket.  And I pay good money for the Gold level to have an incident like this", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "W3AXSE1BTE 952748705", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6567": [{"speaker": "user", "text": "Hello, I would like to know what the refund policy is because I am thinking of purchasing something", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6568": [{"speaker": "user", "text": "Hi I am having some issues with your website I've been trying to find shirts but your site is really slow is there something going on with your servers?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6569": [{"speaker": "user", "text": "Hi! I'm supposed to be getting a refund and just wanted to check the status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: cz938386 cz938386@email.com Order ID: 8583584130", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6570": [{"speaker": "user", "text": "i would like to return these pair of jeans because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sanya Afzal. safzal64", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "safzal64. safzal64@email.com. 2888654035", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0458 primrose ave jacksonville mi 57324", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6571": [{"speaker": "user", "text": "Hi! I would like to know what these shoes are made out of.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6572": [{"speaker": "user", "text": "How much needs to be purchased to get free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6573": [{"speaker": "user", "text": "Hello, I need to remove the second item in my order because my husband decided he did not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Crystal Minh, F0GUOE8ACJ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "YES yes sorry 9332015970 order id", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6574": [{"speaker": "user", "text": "Hi, I want to know my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "ok, 7983619034", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is  joycew28 Email is  joycew28@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6575": [{"speaker": "user", "text": "Hello, I have a problem with billing I was hoping you could help me with I think you guys charged me twice for the boots I bought They were $89 but the charge came through as $178", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"], "intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joyce Wu It was for some Guess boots", "domains": ["subscription inquiry"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Yes I do, it is 4PRXITAUZL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I don't see an order ID anywhere it was the Guess boots for $89 I don't have the order ID but I can give you other info if you need it", "domains": ["subscription inquiry"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "My shipping address is 7835 Brushwick Dr, Newark, NY 81561 Phone number is (732) 807-7595", "domains": ["subscription inquiry"], "labels": {"slots": ["street address", "zip code", "phone"]}}, {"speaker": "system", "text": "I was able to validate your purchase, and process a refund for the amount of $89. Is that all for today?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6576": [{"speaker": "user", "text": "I just bought an item but I changed my mind and would like a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My name is Norman Bouchard Account number is JAK1VN0CQW", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 9208578739 Username: normanbouchard413 Email Address is normanbouchard413@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "system", "text": "Alright, I just credited your card on file for $99. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6577": [{"speaker": "user", "text": "Hi. I ordered the wrong item by accident. I'd like to cancel the order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "asanders358, asanders358@email.com, order id: 3406461694", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I think I want to keep one item after all. I'd like to keep I want to keep: Product: Boots  Brand: Michael_Kors  Amount: $84 So can I get credit for the Jacket? And I want a credit for part of the shipping cost too", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: W6OHKVM1VW Order ID: 3406461694", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6578": [{"speaker": "user", "text": "I placed an order and the promo code isn\u2019t working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "I already placed an order. 7510627542", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6579": [{"speaker": "user", "text": "Hello I'm having problem purchasing an item from your website because it's running slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6580": [{"speaker": "user", "text": "I am trying to look at my order status but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Rodriguez Domingo 947225", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6581": [{"speaker": "user", "text": "Hi I want to know the status of my subscription so I can keep the service", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Norman Bouchard, BHV8N2JFIV, 2467014863", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6582": [{"speaker": "user", "text": "Hello I'm having a problem with a code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6583": [{"speaker": "user", "text": "Hi, I'm having a major issue with my order", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6584": [{"speaker": "user", "text": "Hey, I just wanted to see why the shipping cost was so high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "normanb7, normanb7@email.com, 6068283061", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6585": [{"speaker": "user", "text": "Hello,  I am chatting in because it seems that the payment method used for a pair of jeans is incorrect.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My order ID is 6464229404 Account ID: MKJJZKWUCF", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6586": [{"speaker": "user", "text": "Hello, I want to check a status of my order - it seems like there was a random extra fee added without an explanation.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is QSIVPO9MFO. My order ID is 8058366065", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6587": [{"speaker": "user", "text": "Promo code I'm using is not working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Chloe Zhang Clh1234 Order ID: 8811666235", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6588": [{"speaker": "user", "text": "Hi, I'd like to check the shipping status of my order. I have been waiting for 5 days...", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "czhang49 czhang49@email.com 1008256373", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6589": [{"speaker": "user", "text": "Hello, My credit card has repeatedly been rejected at checkout.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6590": [{"speaker": "user", "text": "Hi, so I bought these boots and I was checking on the order and it looks like I was charged an extra fee.  Can you check that for me?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: QQ4U1SK4RR Order ID: 6483582878", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6591": [{"speaker": "user", "text": "Hi, I'm sending my son some jeans for his birthday and I wanted to know what it would cost to get them gift-wrapped.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6592": [{"speaker": "user", "text": "Hello I'd like to know when my local store in Raleigh, MI closes", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "The address I have is 6203 Circle Drive  Raleigh, MI 83702 My name is Crystal Minh", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6593": [{"speaker": "user", "text": "I was looking to check the status of my order, it seems like the payment method is incorrect I had wanted to pay through paypal but it is showing my bank card", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "1126578493 WYX4LQ4XK0", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6594": [{"speaker": "user", "text": "Hello, my name is Alessandro Phoenix and I would like to know more about a Guess jacket in your catalog", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--train--6595": [{"speaker": "user", "text": "I have ordered the wrong item and would like to change the shipping order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: joycewu9 Email Address: joycewu9@email.com Order ID: 8025249246", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6596": [{"speaker": "user", "text": "Hi I have an issue with my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "albertsanders228 albertsanders228@email.com 6100265455", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I have $100 right now The shirt was $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Great So I will get $194 back, right?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6597": [{"speaker": "user", "text": "Hi, is the shipping date still tomorrow for my order?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "RKAER1BBCV 9016326703", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rodriguezd859  Order Statement rodriguezd859@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6598": [{"speaker": "user", "text": "I was wondering if you have the prices for stitched personalization of some items.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6599": [{"speaker": "user", "text": "I think you guys got the lines crossed on my searches because I can't find anything related to any of them", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6600": [{"speaker": "user", "text": "Well, I'm trying to do some shopping but the website is sooooo slow!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6601": [{"speaker": "user", "text": "Hi can I get an extenstion for my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: SY8CIR1ZLW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6602": [{"speaker": "user", "text": "I can't log into my account. It uses 2 factor authentication, but I lost the phone I use for that. Can you help me get in?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6603": [{"speaker": "user", "text": "I have a question about your shipping benefits.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6604": [{"speaker": "user", "text": "I was wondering if you have these boots in an 8. They're the brown calvin kleins.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6605": [{"speaker": "user", "text": "hi I would like to have my delivery upgraded", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "5M99D4WGVA Order ID: 6879800553", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6606": [{"speaker": "user", "text": "I have not received my package yet. I want to check the shipping status on it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID is AC4G2VDLFZ Order ID is 0036849600", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "dwilliams274 is the username Email Address: dwilliams274@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1615 Primrose Ave  San Mateo, WA 20431", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "calvin klein boots and a guess shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6607": [{"speaker": "user", "text": "Hi. I am trying to add something to my cart but it won't show up in the actual cart so I can check out Any ideas on how to fix this?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6608": [{"speaker": "user", "text": "Hi....i received an email saying that i was charged 40$ for a premium subscription but I did not ask for it. Is it possible to be reimbursed?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6609": [{"speaker": "user", "text": "hello i do need some help i have signed up for a premium subscription however i would like to dispute the last bill because i have been charged twice for the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: VHALG1WBE9 Order ID: 9200897830", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "let me see $89 i have got charged twice", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6610": [{"speaker": "user", "text": "Hi there. I was wanting to make an order but it seems like you guys are always out of stock. It's almost ridiculous!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "I wanted this 94 dollar tommy hilfiger jacket in particular but it seems like you're always out of stock. I don't know why I bother any more.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6611": [{"speaker": "user", "text": "I need to remove an item from my order.  My husband changed his mind My ame is Crystal Minh", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "2 items.  I just need to remove 1.  MY Account ID: 1JZ2QQSEKI  Order ID: 4996756007. The shipping status is ORDER RECEIVED", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I want to remove the Shirt by Michael Kors for $54.00 Yes a refund", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Thank you it was 54.00", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6612": [{"speaker": "user", "text": "Yes i would like to check the status of my order because my payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "account id is P4QAJNXUBJ and order id is 5488234595", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6613": [{"speaker": "user", "text": "I was looking at this Calvin Klein jacket and I was wondering if I could get some more information on it before i buy it I would like to now how do you detach the hood? Is there a hidden zipper?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6614": [{"speaker": "user", "text": "I am trying to look at my shopping history, but can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "14532   176-852-7776", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6615": [{"speaker": "user", "text": "hi, i'd like to check on the status of my account i would like to know if it qualifies for free shipping in the US and international", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6616": [{"speaker": "user", "text": "i am having problems with the cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6617": [{"speaker": "user", "text": "I wanted to check the status of my order online but unfortunately I have lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Pin Number: 677051", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6618": [{"speaker": "user", "text": "Hi I want to know the price of gift wrapping your items", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6619": [{"speaker": "user", "text": "hi i am trying to buy an item but after i add it to the cart it does not stay in the cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6620": [{"speaker": "user", "text": "Hi. I signed up for the premium subscription recently. I need to make a payment to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "ok, my name is David Williams and my account id is UK0R5XII5E and my order id is 6939563683", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6621": [{"speaker": "user", "text": "Hello! I wanted to check on the status of an order. Order ID # 6365242015", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal, account AVVVCKU4OU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Isn't that information in my account that you pulled up? Username is safzal18 the address associated with the account should be safzal18@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Thank you! The address is 6604 Lincoln Ave  San Mateo, NY 13517", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "There were two items Guess boots and a Michael Kors jacket", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6622": [{"speaker": "user", "text": "I like to know about the return policy of your site.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6623": [{"speaker": "user", "text": "I have tried searching for items several times and I always get 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6624": [{"speaker": "user", "text": "Hi, I was wondering if you can check the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Sanya Afzal 2WA21RCUEP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0147101544 sorry about that", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6625": [{"speaker": "user", "text": "Hi there, I want to check on the status of my order but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "David Williams, 78566, dwilliams825@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--6626": [{"speaker": "user", "text": "I would like to more about the shirt I am buying. I want to know if it has different stock size . Large size.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6627": [{"speaker": "user", "text": "Hi! I'm David Williams.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Yes I didn't like the fit. My order ID 3636261220", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "There is no such info on my screen. dwilliams247@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--6628": [{"speaker": "user", "text": "I have a current refund being processed and wanted to see if I could add another item to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Currently it was supposed to be for 100$, the item I'd like to add was 79$ they didn't seem to fit right Could be a difference in manufacturer sizes or something", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "as832851 as832851@email.com 1005370205", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Michael_Kors boots", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "and you said your previous refund was $100, with the boots an added $79?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "before adding the 79", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6629": [{"speaker": "user", "text": "Hi I would like to know more about a product because you are thinking about buying it. It is a Tommy Hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6630": [{"speaker": "user", "text": "Hello. I need help getting into my account I can't remember my username! I feel so upset Can you help me deal with this?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Okay My zip code is 15507 My phone number is (404) 872-4426", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6631": [{"speaker": "user", "text": "Yes, I'm trying to figure out the status of my refund.  I'd like to add a Guess jacket to my refund.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund update"]}}, {"speaker": "user", "text": "crystalminh528 crystalminh528@email.com 1138409607", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The refund was for $100.  The jacket costs $74.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "awesome! Ok, I've updated your total refund amount to be $174 was there anything else I could help you with today Ms Minh", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6632": [{"speaker": "user", "text": "I want to buy a jacket but I'm just not sure. Can you help answer a few questions about it for me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6633": [{"speaker": "user", "text": "I want to pay my premium annual subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: M5AZIZB6RZ Order ID: 6742741364", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6634": [{"speaker": "user", "text": "Hi. I was just looking at a shirt on your website but I can't seem to find what material it's made of. Can you help me?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6635": [{"speaker": "user", "text": "Hello, Is the shipping address on file for my account 2100 Circle Drive, San Lima, TX 32256?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"], "intents": ["status"]}}, {"speaker": "user", "text": "BDVSFLPZTI 0216786532", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "jwu38854 jwu38854@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6636": [{"speaker": "user", "text": "Hi, I'm hoping to do some shopping, but the site is really slow today like, glacially slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6637": [{"speaker": "user", "text": "I forgot my username after I rebooted my computer and it wiped my info out. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "email is jb071722@email.com ZIP is 86100", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--6638": [{"speaker": "user", "text": "I wanted to see if my premium subscription service is active yet I made a payment a few days ago and would like to know if it went through", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Alessandro Phoenix R4V5KJ8FOM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6639": [{"speaker": "user", "text": "I wanted to get my name stitched on one of the items I was hoping you could help me with the pricing", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6640": [{"speaker": "user", "text": "Hi there! I have a quesiton about the Tommy Hilfiger jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6641": [{"speaker": "user", "text": "Hello, I am unable to access my account to check for my order status because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "73921 Phone Number: (115) 958-1215", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6642": [{"speaker": "user", "text": "Hi. I think I'm missing credits that are mine", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6643": [{"speaker": "user", "text": "Hi, I was going to buy some Guess jeans from your site, but the price is much higher than your competitors'", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is 7APXSQZDMG", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--6644": [{"speaker": "user", "text": "i would like to buy something but can not do so because my cart is not updating when I add an item into it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6645": [{"speaker": "user", "text": "I want to know when the spring collection will be released. I'm really excited to buy some new items.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6646": [{"speaker": "user", "text": "Hi I don't know what's up with my card I need to order these boots it keeps getting rejected can you assist it should be all good", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6647": [{"speaker": "user", "text": "I would like to check on the status of my oreder because i received an email detailing two items when i only ordered 1 item", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: ZH0MDIELSR Order ID: 4444939418", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Im not sure how much the total charge is but the one item i ordered is Product: Jacket  Brand: Guess  Amount: $74", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Ok,  thank you. I will go ahead and refund that $74 then.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6648": [{"speaker": "user", "text": "I am looking at the Calvin Klein boots and they are listed at $94!  Other websites they are closer to $49. I would like these boots but I'm not willing to pay that much.  Can you tell me why they are so much more than other websites?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: KYLBATQIQR Order ID:9825785011", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6649": [{"speaker": "user", "text": "I need to return some boots.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "chloezhang090 Chloezhang090@email.com Order ID: 4207555384", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1534 Circle Drive  Brighton, NY 56386", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6650": [{"speaker": "user", "text": "I want to check my account for more information about an order.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 43277, Phone number is (354) 730-2832", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6651": [{"speaker": "user", "text": "Hi I am trying to check on the status of an order. It's been months and I haven't received my item", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "P6YG7BNPCK 9640832219", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "cz877512 cz877512@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6652": [{"speaker": "user", "text": "the website is running very slow. Is there anything that can be done about it?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6653": [{"speaker": "user", "text": "There are some items I want to buy for my husband's birthday and I would like to know about gift wrapping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6654": [{"speaker": "user", "text": "I would like to find out the status of my refund because I have another item to add to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "normanbouchard061, normanbouchard061@gmail.com, 2338479045", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Calvin Klein boots that I purchased on 09-17-2019 for $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6655": [{"speaker": "user", "text": "I want to check the status of your order because the payment method seems to be wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: LURIQBN6LR Order ID: 2686155530", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6656": [{"speaker": "user", "text": "I was charged twice on my billing statement for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: OV3OCGF7IN Order ID: 2912666257", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6657": [{"speaker": "user", "text": "I need to change my shipping info.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: safzal48 safzal48@email.com Order ID: 2996844001", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6658": [{"speaker": "user", "text": "Hello I lost my phone and I need to have that taken off my account as I used it for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "the account is under Chloe Zhang cz832598 cz832598@email.com if you need those", "domains": ["account access"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6659": [{"speaker": "user", "text": "Hello! My name is Joseph Banter I want to change my name on my account it is not spelled right!", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "1788 (520) 524-9616 441875", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "pin number"]}}], "ABCD--train--6660": [{"speaker": "user", "text": "Hello, I have a complaint to make", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Crystal Minh 3K5VSF6ZET Order ID: 5893470097", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "whoa, the item I see is going for $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6661": [{"speaker": "user", "text": "I wanted to check my order because I think my payment method is wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: N4V3LG11EN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8569159122", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6662": [{"speaker": "user", "text": "Hi! the website is running really slow and not usable. Can you please help me figure out why it's slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6663": [{"speaker": "user", "text": "I heard from my spouse I may have missing credits worth of $40 for my premium subscription shopping service it was from a promotional package I bought", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6664": [{"speaker": "user", "text": "Hi, so I recieved a promo code 5 days ago aand it's supposed to be good for 2 weeks but it keeps saying it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Albert Sanders Username: alberts3", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--6665": [{"speaker": "user", "text": "Hi! I need to check my shipping status please", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Sure 3IYRI7BO6M 4428711922", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "josephbanter502 josephbanter502@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6666": [{"speaker": "user", "text": "Hi I\u2019m having trouble with the promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6667": [{"speaker": "user", "text": "Hello, I just wanted to check my order status but I can't get into my account.  I'm not sure what my password is. Can you help me to get into my account?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure thing.  It's 503268", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6668": [{"speaker": "user", "text": "Hi, I want to check my shipping status. I never got my package My name is Norman Bouchard", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sure normanb0 normanb0@email.com 5929361614 I've been waiting for like 9 days now", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I bought some Tommy Hilfiger jeans for $74", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6669": [{"speaker": "user", "text": "You can help me by letting me give you a piece of my mind, sir! I am FURIOUS with your company's constant out of stock nonsense. All I want is a dapper looking Michael Kors jacket for my upcoming ski trip. Truly, is that so much to ask?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6670": [{"speaker": "user", "text": "Anytime I search on the site i am just getting the spinning loading wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6671": [{"speaker": "user", "text": "When does the spring collection drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6672": [{"speaker": "user", "text": "I was hoping to change my shipping method, so I can avoid shipping fees.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix, my account ID is WT9GEY6WT6 , my Order ID is 6492501021, my membership level is silver, and it says in transit.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6673": [{"speaker": "user", "text": "Hello. I need to check my order. I see a fee that's been added on for no reason and I need to check it.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "no i don't know what it's for. my account id TIGKUNK70E and the order id is 6171617687", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6674": [{"speaker": "user", "text": "Hi. I was charged for something I never bought Why did this happen?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Chloe Zhang. 5447546682", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "cz483735, cz483735@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6675": [{"speaker": "user", "text": "I just ordered the wrong item by accident and would like to cancel the shipping.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "aphoenix065    aphoenix065@email.com      7762689339", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6676": [{"speaker": "user", "text": "Hello. Can you help me? My name is David Williams", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "My account ID? I have the Order ID 3029079731. I paid by credit card", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "username davidw99 and email address davidw99@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "8935 Circle Drive, Jacksonville, TX 56223", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Thanks, so am I getting refunded $64 plus tax?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6677": [{"speaker": "user", "text": "hi i changed my mind about my order and want to add something to it", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "albert sanders acct LNIJNZHYJW order 1466900651", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "the michael kors jeans for $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6678": [{"speaker": "user", "text": "Hello I just received my order and the shipping cost is just crazy. I wonder if there was an error?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "No, I just don't want to pay so much for shipping.  The jackets was $54 and the shipping was $54.  It's very high.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Email Address: alessandrophoenix981@email.com  Account ID: ZSYXLDORT3  Username: alessandrophoenix981 Order ID: 1786428096", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username", "order id"]}}], "ABCD--train--6679": [{"speaker": "user", "text": "i am unable to log in with two-factor authentication because I lost my phone.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6680": [{"speaker": "user", "text": "Hi. I purchased a jacket a little bit ago, and it arrived with a stain. I'd like to return it. If it helps, my order number was 8929306517", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return stain"]}}, {"speaker": "user", "text": "My name is Chloe Zhang. I don't think I have an account ID... I have user name, \"chloezhang626\" if that helps.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "It was chloezhang626@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Great! The address is: 9142 1st Ave Jacksonville, WA 99130", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6681": [{"speaker": "user", "text": "Hi the website is running slow and I can't even use it", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6682": [{"speaker": "user", "text": "I have a question about the Calvin Klein jacket for $69", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--6683": [{"speaker": "user", "text": "I wanna buy a Tommy Hilfiger shirt for 64 dollars tell me more about it Name: Chloe Zhang", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--6684": [{"speaker": "user", "text": "Hi, can you explain the different membership levels to me?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6685": [{"speaker": "user", "text": "Hi I have a question about a shirt on your site", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6686": [{"speaker": "user", "text": "Hi, my cart is not updating when I add an item?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6687": [{"speaker": "user", "text": "So, I'm thinking about buying a shirt, but I am worried it will shrink.  Can you tell me about this?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6688": [{"speaker": "user", "text": "Hello! I placed an order earlier but forgot to add another item I wanted. Could I get it added to my existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joseph Banter, account QC5SNX0193", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 3966721118", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "They're the $69 Michael_Kors boots.", "domains": ["order issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--6689": [{"speaker": "user", "text": "hello good day i would love to return an item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: rd909123 Order ID: 0308768187", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "rd909123@email.com guest", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "i really wish i got the right color this is my address 3614 Circle Drive  Monterey, MI 46463 drop of center", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6690": [{"speaker": "user", "text": "i want to check the status of my account i want to know if my account allows international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6691": [{"speaker": "user", "text": "I received a promo code 5 days ago and I am trying to use it today and it's telling me it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6692": [{"speaker": "user", "text": "I am having trouble using the site because it is moving so slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6693": [{"speaker": "user", "text": "how is my refund? I wanna add that to my existing refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "rdomingo859@email.com  rdomingo859", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Order ID: 6693716155", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "69 dollars", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6694": [{"speaker": "user", "text": "Hi, can you tell me more about the Michael Kors jacket you're selling?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6695": [{"speaker": "user", "text": "Hi I want to make sure the total cost is equal to the prices listed below because you got an email notification implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Not that I know of Account ID: XWHYG6RYFH Order ID: 1450559895", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6696": [{"speaker": "user", "text": "I would like to add something to my existing order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joyce Wu 9992725633 yyes", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6697": [{"speaker": "user", "text": "Hi! I was trying to purchase an item and tried enterting the promo code however the promo code is coming up as invalid I just got this code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6698": [{"speaker": "user", "text": "I noticed my address is wrong. I'd like to update my address.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Address is 7099 Lexington Ave  San Lima, WA 1766 7099 Lexington Ave  San Lima, WA 1766 Thanks!", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Order ID: 0592548063 Username: josephb4 Zipcode: 1766 Email Address: josephb4@email.com", "domains": ["manage account"], "labels": {"slots": ["order id", "username", "zip code", "email"]}}, {"speaker": "user", "text": "7099 Lexington Ave  San Lima, WA 1766", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6699": [{"speaker": "user", "text": "I wanted to see if a pair of tommy hilfiger jeans are dark blue or black the pictures are hard to tell", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6700": [{"speaker": "user", "text": "Hello, I am getting ready to checkout, but I wanted to know if I would qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6701": [{"speaker": "user", "text": "Hi. I need to fix the address in my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Right now packages are going to 8375 Brushwick Dr Which is wrong and across the street :/", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Sure my user name is aphoenix675 and the # is 301-822-9645", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Sure it's aphoenix675@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "8374 Brushwick Dr", "domains": ["manage account"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "And there we go.  Updated to 8374 Brushwick Dr.", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--6702": [{"speaker": "user", "text": "My cart isn't updating hwen i try to add my item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6703": [{"speaker": "user", "text": "Hi, I'm wanting to find out the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Is it still active? Joyce Wu, account ID is PDL3WMLQ10 One second and I'll get a hand on my order ID That order ID you were asking for is as follows - 8005076036", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6704": [{"speaker": "user", "text": "Hi, I wanted to check my account for an order, but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "57732 (503) 578-2344", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6705": [{"speaker": "user", "text": "I was hoping to extend my premium subscription. I don't have the renewal fee yet but will in two weeks", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "A7YHUIHSC8 1020829373", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6706": [{"speaker": "user", "text": "I made a purchase but now I have decided that I do not want it anymore. I would like to request a refund please", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Order ID: 1279677246 I do not have the account id handy", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sa416431@email.com Username: sa416431", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "3747 Brushwick Dr  Newark, CA 82411", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The amount should be $59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6707": [{"speaker": "user", "text": "Hi, I need to change my shipping date Can I move it to next week?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yes, my ID is 8953115982", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6708": [{"speaker": "user", "text": "Hi, I was wonderinf if you can tell me the statu of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "nb316614 nb316614@email.com  7568431155 order ID", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6709": [{"speaker": "user", "text": "I wanted to buy some boots from your site, but the cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6710": [{"speaker": "user", "text": "Hello.  I have a shipping question.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jw676265  jw676265@email.com 3311811266", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6711": [{"speaker": "user", "text": "I wanted to check on the status my premium subscription shopping service?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix 8334965625", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6712": [{"speaker": "user", "text": "I cannot access my account because i lost my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joyce Wu joycew52", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--6713": [{"speaker": "user", "text": "I wanna change my account name cause the name is not spelled write.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "507 (187) 219-2230 I do not have email", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "350061 alessandrop872", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}], "ABCD--train--6714": [{"speaker": "user", "text": "I'm thinking of buying a few things and would like to know the price for overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Thanks Norman. Overnight shipping is based on weight. If the item is 5 pounds or less, it will be $39.99. 10 pounds or less is $54.99 and $69.99 for all other items. Also, it is an extra $10 for Hawaii and Alaska.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6715": [{"speaker": "user", "text": "I have a refund processing for $100 but need to add another item.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "crystalminh133 crystalminh133@email.com Order ID: 1579413062", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Michael Kors jeans for $59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay. I have refunded your account a total of $159. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6716": [{"speaker": "user", "text": "Hi. I need to check on my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "ok, my username is alberts7, my email is alberts7@email.com and the order id is 7151164765", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6717": [{"speaker": "user", "text": "Hi I wanted to check on the status or an order I made It said that it was shipped out on March 3rd, over a month ago, but I never received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "UMTO46MKWB crystalm011@email.com 2362435005", "domains": ["shipping issue"], "labels": {"slots": ["account id", "email", "order id"]}}, {"speaker": "user", "text": "0144 Primrose Ave  Raleigh, WA 88278", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "its the Guess Jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6718": [{"speaker": "user", "text": "Hi! I would like to upgrade to overnight shipping to expedite the shipping process so that I may receive my order by tomorrow morning before i leave for NYC at 7am .", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My order is ID: 4635085628", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Super. Just in case you might want to call me my number is (092) 675-1840 Thank  you so much", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--train--6719": [{"speaker": "user", "text": "Hi! I'm Crystal Minh", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sure. crystalminh838@email.com Username is crystalminh838 Order was 7813829201", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--6720": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I need to check my order status, but I lost the phone I use for two-factor authentication. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My email address is josephb7@email.com.", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6721": [{"speaker": "user", "text": "I wanted to check my order status, but I can't remember my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My username is aphoenix695", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My pin is 896343", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6722": [{"speaker": "user", "text": "Yes.   I'm thinking of buying matching Calvin_Klein shirts for my daughters.    Can you tell me more about them.   In particular,  can I get both small and large?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--6723": [{"speaker": "user", "text": "I'm wondering what it would cost to have my item gift wrapped", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6724": [{"speaker": "user", "text": "Hello! I need some help please. I just need to know when I'll be receiving a refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rodriguezdomingo305, rodriguezdomingo305@email.com & 7362952066", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6725": [{"speaker": "user", "text": "Hello, I want to check on my order. How can I do that? I think the payment method is wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: 5VOJA2OADX Order ID: 6594986814", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6726": [{"speaker": "user", "text": "Hi I need to find how much I owe for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "you said account or order you aren't a very friendly agent 7404600467", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6727": [{"speaker": "user", "text": "check on shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Norman Bouchard 3893105891", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "nb589561@email.com nb589561", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--6728": [{"speaker": "user", "text": "Hi I want to buy this Michael kors jacket.  How do I wash it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6729": [{"speaker": "user", "text": "Hi! I need more information on these Calvin Klein boots on your website", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6730": [{"speaker": "user", "text": "HI! I was browsing and trying to make a purchase but the website is running extremely slow. It is actually unusable at this speed. I was hoping you would know what's going on", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6731": [{"speaker": "user", "text": "Know status of order and why extra fee added?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "NMSFFFXPAV Order ID: 2670797180", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6732": [{"speaker": "user", "text": "HI, i need to return Tommy Hilfiger Boots i bought because they are the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: nbouchard754@email.com  Username: nbouchard754 Order ID: 2465263722", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8968 Lincoln Ave  Baltimore, CA 40525", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6733": [{"speaker": "user", "text": "yes i would like to get a refund because i know longer what the item i bought", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Albert Sanders and my account id is ML3OF5NJDB", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes my username is albertsanders152, my email address is albertsanders152@email.com and the order id 3640199267", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "guess boots and $64", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "I've made the refund to your credit card on file to use in the amount of $64 for the Guess boots. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--6734": [{"speaker": "user", "text": "Hi, just one quick question When does the annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6735": [{"speaker": "user", "text": "I need your help I am so stupid I can't remember my password I can't get into my account can you please help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6736": [{"speaker": "user", "text": "I would like a refund on my Michael Kors jacket that I bought for $69.", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "My username is czhang21 My email is czhang21@email.com My order id is 0260421628", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My account id is HIKLLOULR9", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--6737": [{"speaker": "user", "text": "YES I would like to know more about a product because i thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6738": [{"speaker": "user", "text": "Hi, I want to check on my order status. There appears to be an extra fee that was added for no apparent reason? Can you help me?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}], "ABCD--train--6739": [{"speaker": "user", "text": "hi i think the status of my deliver time is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "EJAGKUE5NX 6199059098", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6740": [{"speaker": "user", "text": "I wanted to check and see in my premium subscription contains free international shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6741": [{"speaker": "user", "text": "Hello, I am upset that an item I have been wanting is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "The Guess boots", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--6742": [{"speaker": "user", "text": "Hello there I would like to dispute my bill I was charged twice", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "yes my name is Joyce Wu my account id is Q0SJI0CA8L Order ID: 4342802764", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "i was billed twice for 49$ when i only bought the one item for 49$", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, I have refunded the $49. Is there anything else you need help with?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6743": [{"speaker": "user", "text": "Hello, I would like to return a Calvin Klein jacket as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My order id is 1724137070", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "6184 Kennedy St San Lima, MI 99918", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6744": [{"speaker": "user", "text": "Hi I am going on vacation and will not be home to accept my package. I need to change the delivery time. Thanks", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "ID: SGVJRNECNG Order: 0894601184", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6745": [{"speaker": "user", "text": "How do I remove the paint stain from the shoe?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6746": [{"speaker": "user", "text": "Hello. I want a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "joycew91@email.com joycew91 Order ID: 2524710805", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Account ID: G8OZJJWJCG", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--train--6747": [{"speaker": "user", "text": "Hello I would like to purchase something on the website but my credit card keeps getting rejected when I go to purchase", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6748": [{"speaker": "user", "text": "I want to return an item because it is the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: Joseph Banter, Username: jbanter3, Email Address: jbanter3@email.com, Order ID: 2718037812", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Calvin_Klein  Amount: $54", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "3424 Circle Drive  Monterey, CA 62231", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6749": [{"speaker": "user", "text": "I would like to know how often should I wash this jacket by Tommy Hilfiger.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6750": [{"speaker": "user", "text": "Hello, I would like to cancel a subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6751": [{"speaker": "user", "text": "I want to get a show, but would like to know how long Should I expect it to be all good till it begins to wear in", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6752": [{"speaker": "user", "text": "Hi when does the annual sale end", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6753": [{"speaker": "user", "text": "hello? is anyone there?", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Rodriguez Domingo 44071 rodriguezdomingo806@email.com 1904549381", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "order id"]}}, {"speaker": "user", "text": "it should be 1462 Lexington Ave Brighton, NY 44071", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6754": [{"speaker": "user", "text": "Hi Adam. I've been trying to place an order but your site is running annoying slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6755": [{"speaker": "user", "text": "Hi, I want to know when my annual subscription fee is due My name is Joseph Banter Account ID: SS68H8TXK5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["status due date"]}}, {"speaker": "user", "text": "Order ID: 6238541609", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--6756": [{"speaker": "user", "text": "I wanted to know status of my subscriptions", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6757": [{"speaker": "user", "text": "I want to check shipping status of my order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--train--6758": [{"speaker": "user", "text": "I would like to check on my delivery, so far I have been waiting for five days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang PSUSXTIENS the order id was also 1469339006 if that helps", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "czhang16 czhang16@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6759": [{"speaker": "user", "text": "when does the fall collection drop? i am thinking about buying stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6760": [{"speaker": "user", "text": "Hey I am considering buying the Calvin Klein jeans but I have a question about care of the jeans can you assist", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6761": [{"speaker": "user", "text": "Hello, I would like to purchase something on the site but my credit card keeps coming back as rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6762": [{"speaker": "user", "text": "I would like to change my shipping order. I ordered the wrong item by accident.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "czhang40   czhang40@email.com 1628578704", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6763": [{"speaker": "user", "text": "Yes i'm trying to place an order on your website and i can't because my credit card keeps getting rejected. Trying to figure out whats going on", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6764": [{"speaker": "user", "text": "Hi! I was looking at buying a few items and I was hoping you could help me with some information I wanted to know when the annual sale begins", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6765": [{"speaker": "user", "text": "Hi,I bought the Michael Kors boots, the $74 ones and I have managed to get paint on them Do you have any tips to get it off please?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--train--6766": [{"speaker": "user", "text": "I am trying to figure out why my subscription was removed because I wanted to keep it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6767": [{"speaker": "user", "text": "yes i trying to get information on the status of my premium subsription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix,account id is LUWG2CB4B2 and the order id is 7114570511", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6768": [{"speaker": "user", "text": "I wanna check my account but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(217) 224-1925 74024 thats all I have", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--6769": [{"speaker": "user", "text": "Hi there How long does premium membership last from when you get it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6770": [{"speaker": "user", "text": "The website is too slow, I can't purchase anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6771": [{"speaker": "user", "text": "Hi can you help with an issue? I gotta check the status of my order because I used the wrong payment method", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My account ID is VNPBW2JKXS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Rodriguez Domingo My order ID is 4173911595", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Okay that's 3823 1st Ave  San Lima, MI 36740", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6772": [{"speaker": "user", "text": "Hi i want to know what my premium status is I want to see what benefits i get with shipping my next item", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6773": [{"speaker": "user", "text": "I wanted to check in on the status of my package because I still haven't gotten it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "ap196769 ap196769@email.com 6540549577", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1762 Primrose Ave San Lima, WA 27801", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6774": [{"speaker": "user", "text": "I want to create to my existing order a item*", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joyce Wu UMIWZZOEN9 8868686270", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6775": [{"speaker": "user", "text": "I heard some news that my subscription was removed even though i want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--6776": [{"speaker": "user", "text": "I think you added a fee to my order. Can you check for me?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My name is Crystal Minh. Account is AHJCKS9CFP Order is 3477607222", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6777": [{"speaker": "user", "text": "Hi! I am trying to buy jeans from your website but apparently all of them are out of stock Is there any chance I can get them?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It is a Guess Jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--6778": [{"speaker": "user", "text": "I am kind of annoyed! THis promo code is not working! what's up with that", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6779": [{"speaker": "user", "text": "Yes i still haven't received my order so i would like to check the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter and my account id is WCLIGVRGVY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My Order ID is 3896003186 and my email addresses josephbanter180@email.com and my username is    josephbanter180", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--6780": [{"speaker": "user", "text": "need to return this jacket", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "alessandrop487 alessandrop487@email.com 4116305426", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5518 Woodshore St  Raleigh, MI 64051", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6781": [{"speaker": "user", "text": "Hello, how long is the arm length on the Guess shirt?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--train--6782": [{"speaker": "user", "text": "Hi I just got Calvin Klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6783": [{"speaker": "user", "text": "Hey I'd like to know more about a certain product please", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6784": [{"speaker": "user", "text": "Hello, I need to update the shipping address on my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "8270 Brushwick Dr  La Fayette, NY 44360", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6785": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I would like to pay the subscription fee because you would like to keep your annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Albert Sanders Account ID: XGHU3K1QNW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6786": [{"speaker": "user", "text": "Hey, I just wanted to see what the status is of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard and USEFP8KYKM 1644060516", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6787": [{"speaker": "user", "text": "I want to change my jacket it is small for me", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Albert Sanders Order ID is 7544795613", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "asanders300 is my username", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Address: 2917 1st Ave San Lima, CA 17162 ok", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6788": [{"speaker": "user", "text": "I want to know more about  product. i kinda wanna buy it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6789": [{"speaker": "user", "text": "I want to purchase something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6790": [{"speaker": "user", "text": "hi i am interested in buying a jacket but the price is so much higher compared to your comeptitors", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Name: Albert Sanders Account ID: ZNBFDRKPYN", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--6791": [{"speaker": "user", "text": "I signed up for a premium subscription and want to see if there is a balance due", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Crystal Minh account id: DZRMZ5XGFF order id:3586427896", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6792": [{"speaker": "user", "text": "Hi I have a question about a product it's the michael kors boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6793": [{"speaker": "user", "text": "Hi. I'm trying to look up items but the searches just don't seem to make much sense to me.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6794": [{"speaker": "user", "text": "My name is David Williams", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: WZEZUDXCW3 Order ID: 8907110014", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6795": [{"speaker": "user", "text": "Hi, these Guess boots seem to have jumped in price significantly since yesterday.  Was there a sale that just ended? I'd love to be able to but the boots but they are just too expensive now", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price yesterday"]}}, {"speaker": "system", "text": "Alright, and we're checking up the the price for Guess boots, was there anything else just in case?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Yes, it is 8695457850 thank you", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6796": [{"speaker": "user", "text": "Hi, I need some help with the website. It's so slow, nothing is loading! I need to buy stuff really quickly.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6797": [{"speaker": "user", "text": "Hello, I want to know more about these Guess Jeans Specifically I want to know how often they need to be washed", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--6798": [{"speaker": "user", "text": "I think the cost of shipping on my order was excessive.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Crystal Minh WX6NBEJGKC", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "cminh199@email.com order id 5740852375 username cminh199", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--train--6799": [{"speaker": "user", "text": "check the status of my order cause there is an additional fee can you?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: 1QYFBYPJOH Order ID: 3475150111", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6800": [{"speaker": "user", "text": "Hello!  My husband said a subscription was added to my account but we do not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6801": [{"speaker": "user", "text": "Hello.. I am thinking of buying a shirt and I need it fast. How much do you charge for overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6802": [{"speaker": "user", "text": "Hi! I would like to check my account for some information on my order but I have lost the phone that i use for two-factor authentication. I was hoping you can help me log into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6803": [{"speaker": "user", "text": "Hi, I'm having trouble at checkout When I try to buy something my cart doesn't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6804": [{"speaker": "user", "text": "Can I add an item to my existing refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "9566067949 order id dwilliams173@email.com dwilliams173", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "add the Guess shirt $79", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6805": [{"speaker": "user", "text": "I'd like to know more about a shirt!", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Why are they so expensive, $84 for one shirt?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6806": [{"speaker": "user", "text": "Hey, could you tell me how to remove a stain from a jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6807": [{"speaker": "user", "text": "hi i was wondering about the status of my subscription because i am thinking about keeping it'", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Joyce Wu WVMR17YTSM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6808": [{"speaker": "user", "text": "I ordered this jacket over a month ago and I still haven't received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: JFZIW8RXAL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloez97@email.com Order ID: 1744501022", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "I ordered this on 2019-12-21. My package was never received. I have been waiting for 5 days. This was supposed to be a birthday present for my son. I ordered it with ample time before his birthday. But now due to your error, I am worried it will not username: chloez97", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Thank you. 8701 Kennedy St San Lima, TX 83233", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6809": [{"speaker": "user", "text": "Hi Can you please help me?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "They are by Michael Kors They cost $94 But I need to know how long the leg length is You know, the outseam I am really tall", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6810": [{"speaker": "user", "text": "I'm thinking of placing an order, and I was wondering how I can get a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6811": [{"speaker": "user", "text": "the payment method on my order seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Name: David Williams Account ID: M34SEIXNPW", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6882584188", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6812": [{"speaker": "user", "text": "Hi My name is Albert Sanders and I have some questions about my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: K6HWC6JPND Order ID: 3474200758", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6813": [{"speaker": "user", "text": "Hello. Just has a question about shipping on my order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "order number is 0243316748 I felt the shipping cost was too high", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "username: chloezhang277 chloezhang277@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6814": [{"speaker": "user", "text": "hi, I'm having a little issue logging into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "here'e my pin number 813730", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6815": [{"speaker": "user", "text": "Hello, I am having difficulty with purchasing.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6816": [{"speaker": "user", "text": "So I bought a coat and then I just went and lookeda round and another store has it cheaper?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My name is Chloe Zhang My ID is: YMRIHHQQ3S", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure! It's 7836312790", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--6817": [{"speaker": "user", "text": "I have some questions about a Tommy Hilfiger shirt I'm thinking of buying.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6818": [{"speaker": "user", "text": "I never bought this product. I still got a order in my email.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: jw319306,  jw319306@email.com and order id is 8017375535", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6819": [{"speaker": "user", "text": "Hi I was charged twice for a purchase and I don't know why", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "hm account 0ZBNJCXVYS order 4156957435 something else?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6820": [{"speaker": "user", "text": "Hey there, I was wonderinf if you could help me out. I needed to check on an order but I seem to have forgotten my password. sorry username*", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my phone number is (452) 731-2282 zip code is 90643", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--6821": [{"speaker": "user", "text": "I need to return a pair of jeans I bought for my partner.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: asanders875 asanders875@email.com Order ID: 7395169061 The jeans didn't fit him.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "sure. 3159 2nd Ave  San Lima, NY 29921", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6822": [{"speaker": "user", "text": "HI! can you help me check the status of my refund? It has been 2 weeks", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rdomingo274 rdomingo274@email.com and my order ID is 1316181209", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6823": [{"speaker": "user", "text": "Hi! I wanted to check the status of my order. I see that there is some extra fee added for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: DBKTCUBFHV", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7584644885", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6824": [{"speaker": "user", "text": "I'm having issues using your website today, it is very very slow. Do you have any suggestions", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6825": [{"speaker": "user", "text": "I want to check on my order status because the cost of shipping was high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Order ID: 0057846806", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "as853024 as853024@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6826": [{"speaker": "user", "text": "Hello, why the promo code isn't working. I applied it and it says it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--6827": [{"speaker": "user", "text": "I want to buy something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Tommy_Hilfiger Shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--train--6828": [{"speaker": "user", "text": "i was charged for an order even though i never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: normanb7 Email Address: normanb7@email.com Order ID: 5623321968", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6829": [{"speaker": "user", "text": "hi i am trying to find someinformation about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "the guess jeans for $59. i am trying to find out how long the inseam is oh sorry the outseam", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6830": [{"speaker": "user", "text": "Hi I would like to change my order to overnight del please", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "2174665131 did you get it", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "you mean 4IENX590MD that's what i normally use", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6831": [{"speaker": "user", "text": "Hi, I need to ask for a refund on the shipping for my last order.  It was way too expensive!", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "1832055911 is the order ID sanyaa15@email.com sanyaa15 is my username", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Ok thank you, it was just for the shipping fees of 14.99 I paid $84 for the jacket", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6832": [{"speaker": "user", "text": "Hello My phone was lost and thus I can't use two-factor to log into my account, can you help with this", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Alessandro Phoenix, alessandro@email.com and that pin is going to be 857961", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--6833": [{"speaker": "user", "text": "I was hoping to buy a dress from you, but it's twice as expensive as it would be if I bought it somewhere else.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Yes, a pair of guess jeans", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Have you already placed an order for the Guess jeans?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--6834": [{"speaker": "user", "text": "Hi, I just have a quick question about a shirt.  Do you know a lot of the product details?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6835": [{"speaker": "user", "text": "I would like to check my order status because the cost go shipping is way to high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: alessandrop575 | Email Address: alessandrop575@email.com Order ID: 8222773854", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6836": [{"speaker": "user", "text": "Hi, I made an order there, but I got an email that makes it sound like the shipping date is wrong", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "6GEEXGVV4A 4355469243", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "cm180602 and cm180602@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6837": [{"speaker": "user", "text": "Hi i just saw something on the news I'm a bit concerned about.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6838": [{"speaker": "user", "text": "I cannot get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6839": [{"speaker": "user", "text": "HI! Just received the confirmation but it said the delivery time is 5 days. It is supposed to be 2 days because I paid for the expedite shipping.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: 5QMU5JDUVE Order ID: 6454729295", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6840": [{"speaker": "user", "text": "Hi, my shirt arrived in the mail and it had a stain on it I'd like to return it and get my money back", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My order ID is 0284292886 I don't know my account ID", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "cm313716 cm313716@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "6293 Circle Drive  San Mateo, NY 52461", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6841": [{"speaker": "user", "text": "Hi there, I bought a jacket from you and it had a stain on it when i took it out of the packaging. I would like to return it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: aphoenix536 aphoenix536@email.com 6066 Brushwick Dr  Monterey, MI 44548 Order ID: 9162334659", "domains": ["product defect"], "labels": {"slots": ["username", "email", "street address", "zip code", "order id"]}}], "ABCD--train--6842": [{"speaker": "user", "text": "How do I wash this Calvin Klein shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6843": [{"speaker": "user", "text": "I ordered this jacket but I've changed my mind and I don't really want it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "ID is 2753259260, username is sanyaafzal977 and email is sanyaafzal977@email.com and I just ordered it so I know that it hasn't shipped yet", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "it was $99 thanks, you're a doll", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--6844": [{"speaker": "user", "text": "the webiste is SOO Slow what cnai do", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6845": [{"speaker": "user", "text": "Hello I was wondering if you could tell me when your annual sale will be this year?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6846": [{"speaker": "user", "text": "I need to pay my premium subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: OOWIWH8D53 Order ID: 9970861162", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6847": [{"speaker": "user", "text": "Hello For whatever reason, I'm missing $40 worth of credits in my account Please help me get my credits back", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6848": [{"speaker": "user", "text": "Hi my order never was received", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: asanders028@email.com Username: asanders028 Order ID: 3147921452", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8199 Brushwick Dr  Baltimore, WA 5978 Thanks so much", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6849": [{"speaker": "user", "text": "I just wanted to double check on my order - and that the total is $187. Is the total cost of my order $187?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is Joseph Banter, and my Account ID is ZLYJTZB51K", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The Order ID is 5713443255", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6850": [{"speaker": "user", "text": "Hi, this is Alessandro Phoenix, I've placed an account there, but I need to make some changes regarding the shipping", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "It looks like I ordered a Guess shirt by mistake, I really wanted to order the $74 Calvin Klein shirt", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "You can indeed, in that order they are: alessandrophoenix533 alessandrophoenix533@email.com 8648938746", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6851": [{"speaker": "user", "text": "Hi! Your website seems to be running really slow, to the point where I am unable to see anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6852": [{"speaker": "user", "text": "Good day I was trying to get a refund for the Michael Kors shirt I bought I'd like to return it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure My username is normanb9 My email is normanb9@email.com My order id is 1121292229", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6853": [{"speaker": "user", "text": "HI i was trying to browse for some products online but the search is taking unusually long", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6854": [{"speaker": "user", "text": "Hi, what happens if i am late with the subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6855": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6856": [{"speaker": "user", "text": "I am looking to buy some boots I wanted to buy from you but I noticed Amazon has the exact same boots for 55", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Calvin Klein Boots 69 dollars they are an ankle boot with a wedge heel", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--6857": [{"speaker": "user", "text": "I want to ask for an extension on my premium subscription because i want some time to get the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: SBSE4PSAGI Order ID: 1864894065", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6858": [{"speaker": "user", "text": "Hello. My name is joyce wu", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6859": [{"speaker": "user", "text": "Hello, I do not want a subscription but i just got a notification that I have one.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--6860": [{"speaker": "user", "text": "I want to add an additional item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams JMW85HN2RC  4969558897", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6861": [{"speaker": "user", "text": "So I wanted to check on the status of my impending order but I can't get into my account think i could have mixed up usernames as the passwords not wrong", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ok newark ny 75974 328 540 0202", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6862": [{"speaker": "user", "text": "Hi, I recently received my order and my husband doesn't like the jeans, so I want to return those.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "User name ChloeZ, email is czhang@email.com and order ID is 9605836271.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Purchase amount was $49 and the card is 8410000000001111.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6863": [{"speaker": "user", "text": "I had a question about my subscription. I want to keep it, but I'm not sure when my payment is due.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My account ID is DKV445W8UH and my order ID is 8539469942", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6864": [{"speaker": "user", "text": "Hi can you deliver to this to my home adr", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Joyce My order id is Order ID: 3689981828", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jw035074 (288) 749-5627 Name: Joyce Wu  Phone Number: (288) 749-5627  Member Level: Silver  Email Address: jw035074@email.com  Username: jw035074", "domains": ["product defect"], "labels": {"slots": ["username", "phone", "email"]}}, {"speaker": "user", "text": "Purchase Date: 2019-07-16  Order ID: 3689981828  Payment Method: Debit Card  Address: 7103 Primrose Ave  La Fayette, CA 86652 84 Product: Jacket  Brand: Tommy_Hilfiger  Amount: $84 Thank you Bye", "domains": ["product defect"], "labels": {"slots": ["order id", "street address", "zip code", "amount"]}}], "ABCD--train--6865": [{"speaker": "user", "text": "Yes, I have a problem.  I was charged twice for a pair of Calvin Klein jeans I bought.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yes my Account ID is 3N8BPY4LEK and my Order ID is 6655089114", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It was $74.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--6866": [{"speaker": "user", "text": "Hello Yes, I apologize I have a question about a product I am considering buying a jacket on your site", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "But I was wondering, how would I get a wine stain off the jacket? I am asking about the $59 Guess jacket", "domains": ["single item query"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--6867": [{"speaker": "user", "text": "This is ridiculous! I have been trying to buy this calvin klein tshirt for weeks now.  It is never in stock.  I'm beyond irritated", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6868": [{"speaker": "user", "text": "Hi I just found out what I ordered is 20 cheaper at Walmart", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Joseph Banter JE4GOSNOJO", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--6869": [{"speaker": "user", "text": "I am trying to buy some jeans. However, my credit card keeps getting rejected. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6870": [{"speaker": "user", "text": "Hi My connection to the websit is very slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--6871": [{"speaker": "user", "text": "I have been trying to browse the tshirts but it wont load there is just a continuous spinning wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Calvin Klein t-shirt for $84", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--6872": [{"speaker": "user", "text": "Hi, I would like to know more information about a product you have", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6873": [{"speaker": "user", "text": "I want to view my shopping history online. However I cannot access my account because I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure. Crystal Minh, the zip code is 96558 and I don't remember signing up with an email.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Sure it is (416) 204-4069", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--train--6874": [{"speaker": "user", "text": "I am wanting to buy this shirt but would like to know how big the collar is Product: shirt  Brand: Calvin_Klein  Amount: $94", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--6875": [{"speaker": "user", "text": "I would like to pay my subscription fee so I can keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Order ID: 0915325903 Account ID: GAAIQC4PAV", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6876": [{"speaker": "user", "text": "Hi, do you know when your store here closes. I want to go shopping there.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--6877": [{"speaker": "user", "text": "Good morning, I need to change my shipping details on my order because I have had to move", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "username is normanb3, email is normanb3@email.com, and order id is 0393056545", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6878": [{"speaker": "user", "text": "I wanna know more about Guess Boots for 99 dollars", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--train--6879": [{"speaker": "user", "text": "I had wanted to check my shopping history online, but I can't access my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 83034 and my phone number is 671-979-8325", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6880": [{"speaker": "user", "text": "I am very upset right now.  I wanted to order the Calvin Klein shirt and it is out of stock AGAIN!!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--6881": [{"speaker": "user", "text": "The credit card Im trying to use keeps getting an invalid message", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6882": [{"speaker": "user", "text": "Hi i want to know about a product thati am thinking about Are the laces on the boots black or dark brown? i Can't tell", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6883": [{"speaker": "user", "text": "I'm expecting a refund and I'd like to know when and how I'm going to be getting it please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dw753930 dw753930@email.com and 5789044569", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6884": [{"speaker": "user", "text": "I've been looking at some items on your website and I would like some information about shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6885": [{"speaker": "user", "text": "hey I wanted to see my shopping history but I can't access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "the one one I use for shopping is aphoenix991@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6886": [{"speaker": "user", "text": "Hi, i would like to know the price of overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6887": [{"speaker": "user", "text": "Hi, I have a shipping question I want to know if my account includes free shipping from out of country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6888": [{"speaker": "user", "text": "Hi can im signed up for premium its going to run out soon but i would like to ask for an extension on paying for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard NKMAV9GFN7 5995314896", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6889": [{"speaker": "user", "text": "Hey I am considering buying a shirt but it's for a friend with allergies, I can not tell if it's 100% cotton", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--6890": [{"speaker": "user", "text": "I have an issue getting to my account I feel kind of silly, but I forgot my username. Now I can't get in to see more about my order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Crystal Minh 71627 mrsminh@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6891": [{"speaker": "user", "text": "I cannot access my account because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "2456 (055) 130-9826", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Its the right number but here is the email if the phone number isnt working joycew80@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--6892": [{"speaker": "user", "text": "Hi! I bought some stuffs yesterday but I just realized that I forgot to put a shirt in my cart. Can you help me with that? I don't want to pay another extra shipping fee for that shirt, if possible.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My acc ID is REWMM561DB Order ID: 0834141469", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6893": [{"speaker": "user", "text": "Hi, want to remove a second it my order I accidentally choose the wrong size", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "David Williams Order ID: 7889212367 Email is quarantine2020@gmail.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6894": [{"speaker": "user", "text": "Hello, can you help me with upgrading my shipping I want to get my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My name is Joseph Banter Account ID: Z9YPVZDFVY Order ID: 6136684420", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6895": [{"speaker": "user", "text": "Hello! I'm actually checking out a product right now and want to know more about it before I buy.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I'm looking at this Guess jacket and want to know if it is warm enough to wear when it is windy out.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--6896": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I was wondering what the benefits of premium membership are.  Could you explain them to me?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6897": [{"speaker": "user", "text": "Hi I saw a product I really like but had a couple of questions", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "sure it's Chloe Zhang It's the Calvin Klein shirt that's going for $79.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6898": [{"speaker": "user", "text": "Hi, I was wondering if I'd be able to check on my shipping? It was way higher than normal and I'm not sure why.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure my name is Chloe Zhang Username: chloezhang589 chloezhang589@email.com and the order ID is 0650068769", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6899": [{"speaker": "user", "text": "I wanted to check the status of my refund and how I would receive it", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Chloe Zhang cz664037 cz664037@email.com 5012183420", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6900": [{"speaker": "user", "text": "What is the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "it's $39.99 for 5 pounds or less, $54.99 for 10 puonds or less...", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "and $69.99 for all other items. Yeah, its pretty good", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6901": [{"speaker": "user", "text": "Hello!    Can you help me with a question about the jeans I am thinking about? I need to know how to wash them", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--6902": [{"speaker": "user", "text": "i'm hoping to upgrade an order i recently made to overnight shipping, if possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: VOMJ9C91VT Order ID: 8807745605", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6903": [{"speaker": "user", "text": "I am wondering about something.What happens if I am late paying for my subscription? I want to buy a lot of clothes on your site, but I have bills, and I might not be able to pay my subscription for a while", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6904": [{"speaker": "user", "text": "I just wanted to upgrade to overnight shipping because I wanted my package to get here before a birthday comes up for the person it's for.  Can you tell me how to do that?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My order ID is 9438280175 and my account ID is EOHYEUHFJR", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--6905": [{"speaker": "user", "text": "my cart wont add the item i'd like to buy", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6906": [{"speaker": "user", "text": "I want to remove the phone tied to my account, I have lost the phone.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "(649) 596-9571", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "1860 143312 I don't have the username", "domains": ["account access"], "labels": {"slots": ["zip code", "pin number"]}}], "ABCD--train--6907": [{"speaker": "user", "text": "Hi! I need my order as soon as possible! Can you upgrade me to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "sure Account ID: R3IVMXYS7W Order ID: 5740458932", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6908": [{"speaker": "user", "text": "HI! I had just placed an order but I forgot to add an item to the shopping cart earlier. I would like to add an item to the existing order please I was hoping you could help me with it", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: YMWQFFGKEJ Order ID: 1793711609", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Guess jacket for $59", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6909": [{"speaker": "user", "text": "Hi! I need help accessing my account I completely forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(956) 302-3863 49588", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--6910": [{"speaker": "user", "text": "I need to change the shipping address of my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "username: alberts0 ; email: alberts0@email.com; Order ID: 7642806748", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Could it be sent to: 1807 Lexington Ave  La Fayette, WA 50729", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6911": [{"speaker": "user", "text": "I am thinking of buying some clothes. What's the price of gift wrapping items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6912": [{"speaker": "user", "text": "Hi, do the items in my cart qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--6913": [{"speaker": "user", "text": "I was wondering the status of my order. I was charged an extra fee and I want to make sure it didn't add fast shipping or something.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: JRYLLJH2SK", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4165893569 I'm not sure about the rest.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6914": [{"speaker": "user", "text": "Hi I am Norman Bouchard", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6915": [{"speaker": "user", "text": "Hi there, my name is Albert Sanders and I am a long time customer of your site. However, I really need some new products and I haven't paid my subscriptions recently.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "I don't remember that information, but I do have a phone (620) 328-9301 And address is 9871 2nd Ave  Baltimore, WA 87093", "domains": ["storewide query"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--6916": [{"speaker": "user", "text": "HI I want to buy something but my credit card keeps getting rejected My name is Crystal Minh", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6917": [{"speaker": "user", "text": "can not access my account since the phone i used for the two factor authentication got lost.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--6918": [{"speaker": "user", "text": "I want to add an additional item to my order. I forgot to add it.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Albert Sanders TOU4H44QYZ 7010880367", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Guess Shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Ok, the Guess shirt has been added to your order", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--train--6919": [{"speaker": "user", "text": "Yes i would like to change my shipping details because my situation has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "sure my username is albertsanders009 and my email is albertsanders009@email.com and order id is2746865039", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1345 oak circle Dr  San Lima, NY 14588", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6920": [{"speaker": "user", "text": "Hi there! I purchased the Tommy Hilfiger jacket, but I think it's too pricy Can I just cancel the order? Actually, it's not the price of the jacket. It's the shipping cost that made it pricy", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure, Sanya Afzal, and the id is MYK7ACVJJ3", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sanyaafzal613, and the email is sanyaafzal613@email.com; the order id is 9898121497", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6921": [{"speaker": "user", "text": "Hi there I am Alessandro Phoenix", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: YI1PTSCGLT Order ID: 2714981013", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6922": [{"speaker": "user", "text": "Hi! Can you help me. I got a little problem here.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--6923": [{"speaker": "user", "text": "I am having an issue ordering items.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6924": [{"speaker": "user", "text": "Hi! I would like to return my order", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "I bought Guess Jeans for $79", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "rodriguezdomingo698 rodriguezdomingo698@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "2995 Lexington Ave  San Mateo, WA 56273", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6925": [{"speaker": "user", "text": "Hi I think there was an error on an order I made the cost of shipping appears to be too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "username is alberts5 alberts5@email.com the order id is 5481803193", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6926": [{"speaker": "user", "text": "Hello.  My name is David Williams.  I am writing because I need my 2 factor authentication to log into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "No.  My member level is Guest. My phone number is (758) 524-4059 if that helps.", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "8104 Kennedy St.  Newark, NY 68582", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6927": [{"speaker": "user", "text": "Yes i ordered an item i looked today an seen that  my payment method y be wrong is wron wrong so i would like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "93399 is my zipcode  Phone Number: (227) 683-2638 yes i;m still here just trying to get all the info for you pin is 3568", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6928": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I am a bronze member.  I am curious to see if my account includes international free shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--6929": [{"speaker": "user", "text": "i need to add something to an existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}], "ABCD--train--6930": [{"speaker": "user", "text": "I can't get anything to work on your website", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6931": [{"speaker": "user", "text": "Hello, I am upset about a price on a jacket that is way overpriced on your site compared to other places", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sanya Afzal GO8WJPQWLS 0649279092", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6932": [{"speaker": "user", "text": "I was charged for an order I never actually placed.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "crystalminh127 crystalminh127@email.com 1576919178", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6933": [{"speaker": "user", "text": "I want to return an item I got the wrong size How do i process the return", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "chloez97 chloez97@email.com 4452200948", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--6934": [{"speaker": "user", "text": "Hello, when should I expect to receive my order?  I was supposed to receive it tomorrow afternoon but got an email saying it will arrive on Friday instead.  So which is it?  Will I be receiving my order tomorrow as originally promised?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My Account ID is KOQTLMITHY, and my Order ID is 5142592624.", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My Username is asanders649.  I already told you my Order ID, which is 5142592624.", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "That's ok.  My Email Address is:  asanders649@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--6935": [{"speaker": "user", "text": "Hello, I can't buy anything. The cart isn't updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6936": [{"speaker": "user", "text": "I can't access  my account because I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes Username: crystalminh473", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--6937": [{"speaker": "user", "text": "Hi, I want to check my account status. I think I'm missing about $40 worth of credit.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--6938": [{"speaker": "user", "text": "I want to make sure that the items that I have being shipped are the items I ordered because I got an email implying differently", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: WBP9GNMM19", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0080060908", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: rodriguezd151 Email Address: rodriguezd151@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6939": [{"speaker": "user", "text": "I need to return the boots I ordered. I ordered the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "alberts7 alberts7@email.com order id 5232473940", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0158 Lincoln Ave, Jacksonville CA 88720", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6940": [{"speaker": "user", "text": "Hi i would like to change the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Name: Sanya Afzal | Phone Number: (928) 361-0960 The phone number on the account i think is off by one digit", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Username: safzal86 | Pin Number: 76207", "domains": ["manage account"], "labels": {"slots": ["username", "pin number"]}}, {"speaker": "user", "text": "(928) 361-0960 is the correct phone number", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--6941": [{"speaker": "user", "text": "I would like to find out what I need to do to cancel my subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6942": [{"speaker": "user", "text": "I want to know what is refund policy because I'm thinking of buying stuffs", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--6943": [{"speaker": "user", "text": "I would like to upgrade to overnight delivery so my order can arrive as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: AQBSLUIKVU Order ID: 3555681559", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6944": [{"speaker": "user", "text": "what is the current status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "82EVJDL2N7  2075842622", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6945": [{"speaker": "user", "text": "Good morning! I would like to upgrade my shipping status to overnight because I need these boots for a gift.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: XZSXTQ83N6", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1426799267", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6946": [{"speaker": "user", "text": "Hello! I am thinking about buying the boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6947": [{"speaker": "user", "text": "Yes i would like to know more about a product before i buy iy it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "system", "text": "And what would you like to know about the Guess Shirt?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--6948": [{"speaker": "user", "text": "Hi! I had ordered an item but received the wrong size I was hoping to return it", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rdomingo756 rdomingo756@email.com Order ID: 1668006374", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9004 1st Ave  Brighton, TX 22343 Thank you", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6949": [{"speaker": "user", "text": "I think my Calvin Klein Boots order got a wrong delivery time", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sure, acc id is KNU4ICT3TY and the order id is 8888137651", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6950": [{"speaker": "user", "text": "The search function in the website doesn't seem to be working.  All I see is a spinning wheel. It's frustrating because I need to get this ordered ASAP", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6951": [{"speaker": "user", "text": "Hi I would like a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "crystalminh216 crystalminh216@email.com 1204476727", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9653 1st Ave  San Lima, TX 87341 79", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--6952": [{"speaker": "user", "text": "Hello Can you tell me if the jacket I want to order is dry clean only or washer?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6953": [{"speaker": "user", "text": "Hello. I am trying to view my shopping history, but I fogot my username. *forgot*", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Norman Bouchard, 29237, (673) 203-5626", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6954": [{"speaker": "user", "text": "I would like to check on my order status because I cannot acmes my account as I have forgot my username access", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sanya Afzal 56378 (300) 291-9019", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6955": [{"speaker": "user", "text": "I ordered a shirt yesterday with free shipping. Is it possible to upgrade it to overnight shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Alessandro Phoenix order # is 3162214250 what do you mean by account?", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh JKUEERNCBK", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--6956": [{"speaker": "user", "text": "Can you check on the status of my subscription? I want to keep using it so I need to make sure that everything is good with it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure, account ID is CDIOIPCXVE My name is Chloe Zhang", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6957": [{"speaker": "user", "text": "Hello, i would like to change the name on my account because the name is spelled incorrectly.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Phone Number: (539) 521-2507 | Username: rdomingo610 | Order ID: 5797328264", "domains": ["manage account"], "labels": {"slots": ["phone", "username", "order id"]}}], "ABCD--train--6958": [{"speaker": "user", "text": "Hi there. Can you help me find out how much is due on my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "RVYNUTK3XJ is the account ID 6619029567 is the order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6959": [{"speaker": "user", "text": "I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang and my ID is 9EQIUU1HNN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6960": [{"speaker": "user", "text": "I can't log into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip code is 63101 and my phone number is (418) 456-2024", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--6961": [{"speaker": "user", "text": "I got an email saying the shipping cost was not included in the displayed cost. can you tell me whether that is the case or not?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ECQX0OAZLY 7129469967", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rodriguezdomingo937 rodriguezdomingo937@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--6962": [{"speaker": "user", "text": "I got a promo code 9 days ago, but when I try to use it, it's telling me that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6963": [{"speaker": "user", "text": "I need to pay my premium subscription fee so I can keep my service active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Chloe Zhang CMUAYZL2LM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--6964": [{"speaker": "user", "text": "I received this pair of boots but they are scuffed I want to return and exchange them for a new pair", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "alessandrop451 alessandrop451@email.com 0958465818", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9866 Woodshore St.    Newark, Tx 77115", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6965": [{"speaker": "user", "text": "Hi there - placed an order on your website recently and selected expedited shipping But I want to switch to regular shipping instead now", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yes my name is Norman Bouchard and my account ID is WBHIUEUAZ2", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It's 5137816570", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6966": [{"speaker": "user", "text": "yes i would like to remove the second item on my order. I didn't mean to order it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My account id is T6AVI10LY5 and my order is 1880642888", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "great the item is the guess shirt for $69", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6967": [{"speaker": "user", "text": "Hi I have a general question about your subscription program I wanted to know how long the premium subscription usually lasts form for.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--6968": [{"speaker": "user", "text": "Can you please tell me if this particular type of jeans has ripped holes in them?  They are made by Guess for $79.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--6969": [{"speaker": "user", "text": "Hi I\u2019d like to change my address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "6223 Kennedy St  San Lima, WA 79527", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Zip: 79527 Email Address: as336563@email.com  Username: as336563", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}, {"speaker": "user", "text": "6233 Kennedy St  San Lima, WA 79527", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--6970": [{"speaker": "user", "text": "Can you tell me more about the Guess boots? I want to know how wide they really are.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--6971": [{"speaker": "user", "text": "I'm trying to buy some jeans. I put them in my cart but the cart won't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6972": [{"speaker": "user", "text": "Why are your prices going up since yesterday?!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: U677XX41M8 Order ID: 8206600552", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6973": [{"speaker": "user", "text": "I would like to make a complaint about how all the products seem to always be out of stock! I am a silver member, but it doesn't do me much good since I can never place an order.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--6974": [{"speaker": "user", "text": "I need to change the delivery time. Can I check the status of my order?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "DDHOW9Q5K8 and 2475490027", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6975": [{"speaker": "user", "text": "Hi I have a general question. Everytime I search for an item there are 0 results being returned, so I want to find out what's going on.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6976": [{"speaker": "user", "text": "Hello! I need to check the status of my order. I think the payment method is incorrect.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure. My name is Joseph Banter and my Account ID is: V1KKB8WJK0", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4776170773", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6977": [{"speaker": "user", "text": "I am looking for my order?  I ordered it 9 days ago and still haven't received it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu AGHELXRAN7", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "joycew40 joycew40@email.com 8354290281", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1003 Woodshore St  Monterey, WA 82806", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--6978": [{"speaker": "user", "text": "I placed an order yesterday, for two items. My husband decided that he didn't want it, so I was wondering if we could remove that from the order?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: L1CBDG2OE4 Order ID: 7999315039", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6979": [{"speaker": "user", "text": "Hi! I wanted to check the status of my order There seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Sure. My account id is LQSE8VJJ7H Order ID is 4797920939", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It was 9.99", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay, I am happy to remove that 9.99 fee for you.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--6980": [{"speaker": "user", "text": "Hi I want to check on my order but can't remember my username hello?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Email Address: jb712706@email.com (958) 887-7954 11400", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"]}}], "ABCD--train--6981": [{"speaker": "user", "text": "Search is taking a long time and all I see is a spinning wheel What the heck?! Is the website broken or something?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "It is a Guess Jacket", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "OK, Joseph and just to verify, is your username jb410492", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--6982": [{"speaker": "user", "text": "hello, i'm trying to search on your site but the little wheel keeps spinning and nothing happens. It's very frustrating.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6983": [{"speaker": "user", "text": "Hi -- you \"cna\" help me by helping me with my cart. It's not updating when I add an item to it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6984": [{"speaker": "user", "text": "I want to return an item Because it's stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "jw736463@email.com 0008567603", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--6985": [{"speaker": "user", "text": "My promo code won't work. It keeps saying that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--6986": [{"speaker": "user", "text": "i would like to get some more information on one of your items, i was thinking about buying", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "i was looking at the guess jacket and i would like to know how to wash it? Washer or dry clean only?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--6987": [{"speaker": "user", "text": "The item i bought was much cheaper yesterday, what is going on?!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Not sure what you need it for, but the account ID is CT7EGNSZM7 Order ID is 2083093770 now can you do something about the price of this shirt? it shouldn't be $59!", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id", "amount"]}}], "ABCD--train--6988": [{"speaker": "user", "text": "Hi I wanted ot add a pair of boots to my current order. I forgot to add them before I checked out", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure my name is Norman Bouchard  the account ID is JWHFYKCNUU", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure its 5538745081", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--6989": [{"speaker": "user", "text": "i would like to know more about one of your products because i;m thinking about ordering it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--6990": [{"speaker": "user", "text": "I would like to move my shipping to next week delivery to avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: OUWPL9HLGK | Order ID: 3823300178", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6991": [{"speaker": "user", "text": "I am having trouble searching. The page just loads.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--6992": [{"speaker": "user", "text": "Hi i'm trying to access my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--6993": [{"speaker": "user", "text": "Yes i was thinking about order an item but before i do i would like t get some more information on them item", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--6994": [{"speaker": "user", "text": "hey I'd like to add an item to an order I already completed if that's possible", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "PQMCNPTUUE 3637681378", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--6995": [{"speaker": "user", "text": "Hi! I just placed an order, but forgot to add an item", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Yes, my account ID is WBHYL6WHKN, and my order ID is 5960733228 I just placed the order, lol, I knew I forgot something the minute I submitted it", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yes, I wanted the cute pair of Michael_Kors Boots. The ones that were $59", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--6996": [{"speaker": "user", "text": "Hello.  I'm trying to make a purchase but anytime I try to my cart won't update when I try to put the item in there.  I'm not sure why it's doing that.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--6997": [{"speaker": "user", "text": "I am interested in a product, but I need more information on it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It is a Michael Kors shirt.  It is light blue with a collar.  It has a price of $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--6998": [{"speaker": "user", "text": "Hello, I'd like to get the status of my efund? I'm sorry, refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "normanb6, normanb6@rmail.com, 8712637673 OOps, the email is normanb6@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--6999": [{"speaker": "user", "text": "I just wanted to file complaint in regards to out of stock Michael Kors dress dress shirt", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--7000": [{"speaker": "user", "text": "Yes i would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "David Williams and account id is JREY15FYWA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes its 7641100369", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7001": [{"speaker": "user", "text": "I'm starting a new job, and I need a lot of new clothes. I'm thinking that I might want the premium membership. What benefits does it have?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7002": [{"speaker": "user", "text": "Yes i would like to remove the second item from my order please", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "yes  Alessandro Phoenix and my account id is 5HOQRVOC2N", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Its 2045174201", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "I have just processed your refund for $89. Is there anything more I may assist you with today, Alessandro?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7003": [{"speaker": "user", "text": "Hi there!  I'm good, was hoping you can help me look into something on my last order please", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Thank you so much!   My account ID is GWXHXTIPSP Order ID: 4365523231", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I can do that, it was $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7004": [{"speaker": "user", "text": "I've been waiting for your annual sale to replace my winter coat and get some new boots.   Can you tell me when the sale will be?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7005": [{"speaker": "user", "text": "hi. I heard online that I may have a credit on my account and i'd like to check it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7006": [{"speaker": "user", "text": "Hi I just placed an order i was wondering if i can change my shipping spped speed", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "ZBYN7WAAR1 4796666626", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7007": [{"speaker": "user", "text": "Hi, I wanted to check my shipping status because I never got my package. My name is Joyce Wu.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: joycewu8 joycewu8@email.com Order ID: 8122856494", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7008": [{"speaker": "user", "text": "I wanted to buy the Michael Kors jeans, but the price went up quite a bit between yesterday and today.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My account ID is RWHBCXMFCE. The order ID is 6256287111", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7009": [{"speaker": "user", "text": "My address is wrong and I need to update that", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "9791 Circle Drive", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "My email is safzal51@email.com, zip is 96110, and username is safzal51", "domains": ["manage account"], "labels": {"slots": ["email", "zip code", "username"]}}], "ABCD--train--7010": [{"speaker": "user", "text": "Hi! I'm having a problem placing an order.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7011": [{"speaker": "user", "text": "Hello, I was wanting to know the status of my refund as I want to add an item and use the refund amount for it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "normanbouchard265, normanbouchard265@email.com, 6003156346", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7012": [{"speaker": "user", "text": "I need to pay my subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account id N7SSNUH4G9 My order id is 7570953819", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7013": [{"speaker": "user", "text": "Hi, I want to know the status of my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes, it is joycewu4@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7014": [{"speaker": "user", "text": "I'm trying to look at my shopping history but can't get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7015": [{"speaker": "user", "text": "Hello, I recieved an order confirmation but then recieved an email saying that the item I ordered was out of stock, can you see if I can get this item?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--7016": [{"speaker": "user", "text": "I was thinking of buying a Tommy Hilfiger shirt for my brother and I was wondering how much it would cost to get a name stitched on there?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7017": [{"speaker": "user", "text": "I placed an order and received an email regarding my order but the items I ordered and the items in the email I received do not match.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: GQRZNUZYG0 Order ID: 9298376803", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: sanyaa18 Email Address: sanyaa18@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7018": [{"speaker": "user", "text": "Hello. I need to pay towards my annual subscription to keep it up to date.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my account id is IN8MXKD7WP my order id is 2233600102", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7019": [{"speaker": "user", "text": "Hi there. Thank you My name is Crystal Minh I can't remember my username and I'm trying to get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "9193 zip (657) 338-8537", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "yes no worries. It is showing 9193", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7020": [{"speaker": "user", "text": "Hi! I'm having some issues with my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Sure I'm Crystal Minh My account is PYA6EO3AXS I don't think I have any order id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7021": [{"speaker": "user", "text": "I keep trying to use a promo code but its saying its invalid for some reason? I received this code 2 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7022": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question regarding the Tommy Hilfiger jacket for $84.  Does it shrink after washing it?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--7023": [{"speaker": "user", "text": "I want to know more info on my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7024": [{"speaker": "user", "text": "I have a question about the Tommy Hilfiger boots. Can you let me know what they're made out of?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7025": [{"speaker": "user", "text": "I have an order to cancel will that be okay?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Acct ID is 6IKKFLA48S  and my order ID is 9503628601", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7026": [{"speaker": "user", "text": "Hi, I'm trying to use my promo code but it says \"invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7027": [{"speaker": "user", "text": "Yes i was trying to see about the status of my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My Account ID is  6QY6QQAUQH and my order id is 3676744035", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7028": [{"speaker": "user", "text": "Hi, can you give me some more info on these Guess jeans before I get them? They're for my husband. Do you know if they shrink once you wash them? I just want to make sure I order the right size if they do.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--7029": [{"speaker": "user", "text": "Hi. My name is Chloe Zhang. I received an email stating that my subscription was removed from my account, but I still wanted the subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "I don't have an order number, but I can tell you the shipping address as well as what I purchased. It was a Michael Kors shirt for $59 and my address is 2660 Lexington Avenue, Neward, NY 24658.", "domains": ["manage account"], "labels": {"slots": ["amount", "street address", "zip code"]}}], "ABCD--train--7030": [{"speaker": "user", "text": "Hi.  I was just wondering if there was possibly and error in the shipping charges?  It seems very high on my order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Email Address: asanders673@email.com  Account ID: ADJLDX0IZB  Username: asanders673 Order ID: 9408709024", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username", "order id"]}}], "ABCD--train--7031": [{"speaker": "user", "text": "I want to change the name on my account because it is spelled wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "94769, (945) 479-4617, I don't have an email", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "pin number is 541501", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7032": [{"speaker": "user", "text": "Hi I\u2019m trying to buy something but it won\u2019t get added to my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7033": [{"speaker": "user", "text": "it looks like ive been charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "JNPTUHDKUJ  9002889313", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "49 I got charged 2 times", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--7034": [{"speaker": "user", "text": "I am trying to use a promo code but it's sayig it's invalid. I only got it 5 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7035": [{"speaker": "user", "text": "Hi! I was looking at buying a pair of jeans but I need it asap so wanted to know what price of overnight shipping please", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7036": [{"speaker": "user", "text": "I have an annoying issue with my order", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7037": [{"speaker": "user", "text": "I'm thinking about buying a pair of your Guess boots and I would like some more info about them.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--7038": [{"speaker": "user", "text": "Yes i would like to know what woudl happen if i was late on my subscription payment Because i'm thinking about buying somethings", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7039": [{"speaker": "user", "text": "Hi I  have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: 7SIFGD5BLX Order ID: 4546246333", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(425) 502-4562", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--7040": [{"speaker": "user", "text": "Hello, I wanted to purchase something but first I wanted to make sure that my subscription for the expedited shipping was still active", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "account ID:  AHUCSRLMEB Order ID: 8193519742", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7041": [{"speaker": "user", "text": "Hi, what is the price of stitching my name on a Hilfiger Jacket? I'm considering purchase options on this.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7042": [{"speaker": "user", "text": "Hello! My name is Albert Sanders", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7043": [{"speaker": "user", "text": "Hi I need to check if I got the correct items Your email says something else", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Sanya Agzal and id is VWWMLX75MX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7044": [{"speaker": "user", "text": "Hello and good day. I was wondering if your company does embroidery of names on clothing and such?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7045": [{"speaker": "user", "text": "Hi! i want to know the status of m y refund that is out there", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: normanb1 Email Address: normanb1@email.com Order ID: 0811710581", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7046": [{"speaker": "user", "text": "i want to view my shopping history\\", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--7047": [{"speaker": "user", "text": "Hi I\u2019m trying to buy something but it won\u2019t add to cart. Can you help", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7048": [{"speaker": "user", "text": "Hi i would like to know more details about your product like who made it and where? Also it is for my husband and he has always grass stains on his pants is there a way that you recommend for removing them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7049": [{"speaker": "user", "text": "Hi I have a question about an order I placed awhile ago I never received what I ordered and it's been months", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal account ID is CEFQZSWP9R", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "username is sanyaafzal757 email is sanyaafzal757@email.com order ID is 4235299516", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7357 Brushwick Dr  Monterey, NY 93642", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7050": [{"speaker": "user", "text": "An item I want to buy is so overpriced compared to the competition I don't know why there is such a Hugh price discrepancy", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Product: Jacket Brand: Guess Amount: $64", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: TFHVJAOXUA Order ID: 9554400803", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7051": [{"speaker": "user", "text": "i would like to upgrade my shipping please i recently bough a pair of jeans and i need them right away", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "IS5RY3KMTO 5975735149", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "4017 Circle Drive  Raleigh, CA 67028", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7052": [{"speaker": "user", "text": "hi, i am trying to access my account but i lost my phone so i can't do the 2 step process", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Username: chloez33 password: kittens98", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7053": [{"speaker": "user", "text": "Hi, I was charged but didn't buy anything?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "The item I was charged for was a Guess shirt. $54 but I didn't get it. Username: sanyaa44, my Name is Sanya Afzal.", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount", "username"]}}, {"speaker": "user", "text": "Order ID: 3706981952", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: sanyaa44@email.com  Username: sanyaa44", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--7054": [{"speaker": "user", "text": "Hello, I need to return an item that I purchased because it is not the color I want", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Chloe Zhang My order id is 3604980830", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "czhang25 czhang25@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7055": [{"speaker": "user", "text": "Hello, my name is Joyce Wu", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "I forgot to add this great pair of jeans to my order Any chance I can add it now? Great Michael_Kors jeans", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "yes Account ID: SU0U69LYQN Order ID: 8549461970", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7056": [{"speaker": "user", "text": "i need help with shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7057": [{"speaker": "user", "text": "I'm trying to shop for some jeans. But I'm having issues with the cart. Anytime I add an item into it Its not updating... I don't know what's wrong", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7058": [{"speaker": "user", "text": "Hi, I am looking at some CK boots and I need a 9, any way to check if there is a pair hidden away somewhere? website says none available :(", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7059": [{"speaker": "user", "text": "Howdy! I'd like to check on the status of my order? I havent received it yet and it's been 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaafzal386 sanyaafzal386@email. com  8934217871", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "ok thank you 5312 circle drive jacksonville ca 88287", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess shirt / black large", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--7060": [{"speaker": "user", "text": "HI! I received a promo code for my birthday but when I try to use it, it says invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7061": [{"speaker": "user", "text": "Hi can you please tell me the status of my subscription? I would like to pay any outstanding balance to keep it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh, Account ID: YHHT9KYFRG Order ID: 4461153360", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7062": [{"speaker": "user", "text": "Hi! I'm Joyce Wu I forgot my username and was hoping you could help me.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--7063": [{"speaker": "user", "text": "You guys are always out of stock! with everything I want never available", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7064": [{"speaker": "user", "text": "Hello I would like to pay my annual subscription fee please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: 1TC5L8RDKV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2590331345", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7065": [{"speaker": "user", "text": "Hi there, I have subscribed to the premium subscription shopping service and want to pay the subscription fee because I would like to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is 5O3P3CPQC2 and my order ID is 7517964037", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7066": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I just had a quick question about premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7067": [{"speaker": "user", "text": "I need to return one item", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "The Guess Boots I bought has a stain on it.", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Joseph Bnater. And my username is jbanter1 email jabanter1@email.com the order id is 2246225562 I am a Bronze member.", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Here is my address : 8469 Lexington Ave, Baltimore, TX 95670", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7068": [{"speaker": "user", "text": "Hello I'm calling about the order I placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is jb038173 My email is jb038173@email.com My order id that is listed is 3202056118 However, I never ordered this shirt", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7069": [{"speaker": "user", "text": "Hi I need to fix the name on my account because it isn't spelled right.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "59478, (893) 510-7037, 856531", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "pin number"]}}], "ABCD--train--7070": [{"speaker": "user", "text": "Hi I wanted to pay my bill for the premium subscription service", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu, acount: SMNCKKWYRE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ok 6174348294", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7071": [{"speaker": "user", "text": "i want to check my order status because i think i might have given the wrong payment info.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "UCGRBLSOTN  0782374420", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7072": [{"speaker": "user", "text": "I want to get rid of the second item from order. I accidentally chose the wrong size. I had been thinking of buying it but didn't want to actually get it now.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My name is Chloe Zhang. I don't know my username. My email address is czhang@gmail.com and my order id is 0867025956.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes, 2718 Brushwick Dr  Baltimore, TX 88958", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7073": [{"speaker": "user", "text": "Do I qualify for free shipping for the cart order.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7074": [{"speaker": "user", "text": "Hi, I completed a return but my billing statement still doesn't reflect that.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--7075": [{"speaker": "user", "text": "Hi I need to check on an order online, but I'm afraid I've lost the phone that I was using for two-factor authorization Is there another way that I can get into my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7076": [{"speaker": "user", "text": "I would like to know the status of an order I made", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "here's my Account ID: 8CJVPUYJEN Order ID: 7315566656", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7077": [{"speaker": "user", "text": "Hi. I am really anxious and upset right now because of the virus and everything that's going on in the world. I can't seem to remember anything! Most recently, I forgot my username. Now I can't get into my account. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(752) 693-4642 78202", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7078": [{"speaker": "user", "text": "Hi I wanted to see if I can the address on my account The street number is off by a digit", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "The account says 6799 Kennedy St  Jacksonville, WA 76567 but my address is 6798", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "email is alberts8@email.com username is alberts8", "domains": ["manage account"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--7079": [{"speaker": "user", "text": "i wanted to know what the pricing is for having names/initials stitched onto clothes", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7080": [{"speaker": "user", "text": "hi, i lost my phone so i cannot get into my account anymore", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7081": [{"speaker": "user", "text": "I tried to buy something but could not, the cart is not updating the item I add in it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7082": [{"speaker": "user", "text": "I want to know my account standing.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "TB8OKLYVAF 3006137982", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7083": [{"speaker": "user", "text": "Hi I forgot my username and would like to get back into my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 73950.  Phone number is 267-132-3950.  Email address is dwilliams403@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7084": [{"speaker": "user", "text": "want to check the status of my order because on the email confirmation it says that i ordered two when i actually only ordered one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Albert Sanders. account id is G85YZQWIFW", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7085": [{"speaker": "user", "text": "Hello. I am having trouble making an order", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7086": [{"speaker": "user", "text": "Hi i was rechecking my last order and it says i ordered two of these shirts when i only ordered one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Albert Sanders QWWGVLSIQ7", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7087": [{"speaker": "user", "text": "Hello! My name is Crystal Minh I am having trouble accessing my account as I don't rememeber which phone number I signed up with!", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yes 90131", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I do not know my email I do have a pin 35964", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7088": [{"speaker": "user", "text": "Can you let me know why your site is running so slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7089": [{"speaker": "user", "text": "Hi there. I was looking at an item on your website that I was thinking of purchasing, but I realized it is way overpriced compared to other similar items on the market. Why is there such a discrepancy?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sure. The account ID should be CTJSDDOFKP and the order ID is 5532574094", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7090": [{"speaker": "user", "text": "Hello, it looks like my account has the wrong phone number and I wanted to change it.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(054) 000-8597", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Username: albertsanders822, email: albertsanders822@email.com, order ID: 7658809216", "domains": ["manage account"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7091": [{"speaker": "user", "text": "Hello, I would like to know the price of stitching my name onto one of the items I want to purchase", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7092": [{"speaker": "user", "text": "Hi there! I wanted to check the status of my account to find out whether it includes free international shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7093": [{"speaker": "user", "text": "Yes i would like to know about the return policy because i was looking at buying some things", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7094": [{"speaker": "user", "text": "Hello my name is Chloe Zhang, I currently having issues with my recent order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I wanted to check on the status of my order because I realized how high the shipping cost were after checkout Here is my order number for your reference 4076852135", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes I do chloezhang672 chloezhang672@email.com Im a silver memeber with the site so I really hope this could be rectified", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My shipping is usually free when I spend over $49 which the cost of my jeans were $59 For some reason I was charged shipping on this order which is why I think it was a mistake by the vendor", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7095": [{"speaker": "user", "text": "Hi! I am looking into getting a premium membership I am thinking of buying some stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7096": [{"speaker": "user", "text": "Hi, I was going to ask why the price went up for an item overnight and what you may be willing to do about that. I was going to purchase but my credit card was no where to be found last night", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu account id is LIKNV3VG9S", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "can you tell me why this item went up? Product: Jeans  Brand: Guess  Amount: $99", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7097": [{"speaker": "user", "text": "I want to find out about my refund, because I'd also like to add a refund for my item I just purchased.  The existing refund was 100 dollars and the new item is $99", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: josephb5@email.com  Username: josephb5 Order ID: 9037564219", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Product: Shirt  Brand: Calvin_Klein  Amount: $99 It was damaged in shipping.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I'm sorry to hear that. I've updated your refund to include the shirt as well. The total will be $199.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7098": [{"speaker": "user", "text": "yes i just received an email saying that my premium subscription has been removed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7099": [{"speaker": "user", "text": "Hi I have a question about a promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7100": [{"speaker": "user", "text": "Want to know more about product", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7101": [{"speaker": "user", "text": "I have an order i want to get shipped to overnight please i need it faster", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "8166233564  David Williams", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7102": [{"speaker": "user", "text": "Hello, I would like to upgrade my shipping option.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: ZHNSWPYWIY  Order ID: 9722098994", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7103": [{"speaker": "user", "text": "Yes, I'm trying to check my account, but I totally forgot my password.  I'm afraid the system is going to lock me out or something.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I think I have it written down.  Let me check... I found it.  It's 646804", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7104": [{"speaker": "user", "text": "My jacket just arrived and it's the wrong color, not good", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "josephbanter482  and josephbanter482@email.com and 4612939524", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "okay 6749 Primrose Ave La Fayette TX 18483", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7105": [{"speaker": "user", "text": "I need to check the status of my order. I ordered 1 but the staemetn says I ordered 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Chloe Zhang, RMWGQ19SKS, 0955031529", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I was charged 74 dollars which I think is the wrong price for 1 t-shirt", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7106": [{"speaker": "user", "text": "Hello, I keep looking for a few different items but they all seem to be out of stock every time I check.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7107": [{"speaker": "user", "text": "Hello, I never received a package and would like to know the shipping status of it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Norman Bouchard and my id is J9AE4UGVUF", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My username is nbouchard535, email is nbouchard535@email.com, and my order ID is 8238732818", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Please ship it to 4505 Kennedy St San Lima, CA 98830", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess Shirt, Calvin_Klein Boots, Michael_Kors Jacket", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--7108": [{"speaker": "user", "text": "I was just checking to see how much money I owe, if anything.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Oh. Okay.  Let me see if I can find it. 63OA8COAVM is my account ID. 4477572749", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7109": [{"speaker": "user", "text": "Hi. I'm looking at a few things that I want to buy and would like to know how I can get a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7110": [{"speaker": "user", "text": "Hi, I would like to move my shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "I only have my order ID: 2862439465", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7111": [{"speaker": "user", "text": "So I lost my job due to everything closing with Covid 19. I can't pay for my premium subscription now.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "It's either pay for my subscription or feed my dog... :( Account ID: KMGNBYZPDM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7318017607", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "(294) 009-8764", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--7112": [{"speaker": "user", "text": "i got a promo code only 2 days ago but it's coming up as invalid when I try to use it...what's happening?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7113": [{"speaker": "user", "text": "Hello I calling in to complain because items always seem to be out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7114": [{"speaker": "user", "text": "Hey, Norman Bouchard here. Can you help me pay my subscription fee?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "OCQPWL8A0X 0063014806", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7115": [{"speaker": "user", "text": "Hi. I am a little upset today, to be honest", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Crystal Minh my account is CZHWBY3BFS my order is 2668694619", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7116": [{"speaker": "user", "text": "I was trying to check on an order but i am unable to login as i lost my phone i use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7117": [{"speaker": "user", "text": "HI! I am thinking of becoming a member. Can you explain about the benefits of premium membership? And how much is it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7118": [{"speaker": "user", "text": "Hello, I need to check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "albertsanders921 albertsanders921@email.com 9334497452", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7119": [{"speaker": "user", "text": "Hi there, so I ordered something and my wife decided they didn't want it. Would we be able to remove that from the order?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Acount ID is 5PDCHQFZQQ, and I didn't have an email for the account sadly. But the order ID is 7553766948 This'll teach me to never purchase something without making an account", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7120": [{"speaker": "user", "text": "Hi there, I was hoping to upgrade the delivery of one of my recent purchases to overnight delivery because I now need it quite urgently", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "My account ID is 6X3VGLQF7E and the order ID is 5056137774", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7121": [{"speaker": "user", "text": "Hi, I am enjoying my Gold membership status and I hate the thought of not having it avaialble to me. Can you tell me what I need to do to keep the subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: ANLMBJXME0 Order ID: 5301464694", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7122": [{"speaker": "user", "text": "Hi! I need to check on a package please", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "OK, my user name is sa984976, and my email is sa984976@email.com give me a sec to find the email with the order ID... Ok, order ID is 5747458129", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7123": [{"speaker": "user", "text": "Hello there I am having trouble accessing my account. I am not sure what my password is", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "21150 Phone Number: (011) 929-2434", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7124": [{"speaker": "user", "text": "I'm just wondering why items are always out of stock?  It's pretty ridiculous.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7125": [{"speaker": "user", "text": "I have a problem with my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "5AK4WHPMVD   2940986576", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7126": [{"speaker": "user", "text": "Yes you can definitely help me today Now I would like to know the price of gift wrapping three items? I am thinking of purchasing three items today", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7127": [{"speaker": "user", "text": "I completed a return over a week ago and have still not received the credit on my billing statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "rodriguezd444 rodriguezd444@email.com 9319495118", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7128": [{"speaker": "user", "text": "Hi, I recently ordered a pair of jeans from your website I was only charged for one pair but my order confirmation shows two pairs of jeans I want to verify what my order is", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My account ID is IK690RUZ8G and my order number is 8785825751", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7129": [{"speaker": "user", "text": "when do the local stores close?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7130": [{"speaker": "user", "text": "Hi! I would like to know more about these shoes I am looking at", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7131": [{"speaker": "user", "text": "Hi, my name is Norman Bouchard, I have a premium subscription with your site I want to keep that subscription active, but I can't seem to figure out how to pay my subscription fee.  Can you help with that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Yes, account ID is RBLJX7WXQO full name Norman Bouchard", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7132": [{"speaker": "user", "text": "I see my order is out for delivery but won't arrive until next week.  This was supposed to be 2 day delivery.  Is there any way to change the delivery?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh, Account # IXAKAPSPX1  Order # 4928529135", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7133": [{"speaker": "user", "text": "Are you able to handle refunds?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "dw520750 dw520750@email.com 9685689372", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7134": [{"speaker": "user", "text": "HI I have a general question I was thinking of buying some clothing but was wondering what your refund policy was", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7135": [{"speaker": "user", "text": "Hi, I wanted to know my shipping status on my order because I never got it. I've been waiting 5 days My name is Crystal Minh and the order ID is 7705893036", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "Username: crystalm506 Email Address: crystalm506@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7136": [{"speaker": "user", "text": "hello, i would like to check the status of my order i ordered 1 item, but my email confirmation says that i ordered 2 items", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: IILCMVN365 Order ID: 2043069369 the name is Joseph Banter", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "74.00 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7137": [{"speaker": "user", "text": "I would like to know more about a pair of jeans that seem to be unavailable online.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "My name is Sanya Afzal the order ID is 0015235663. The item is men's Michael_Kors jeans.", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "name"]}}], "ABCD--train--7138": [{"speaker": "user", "text": "Hi I have a general question. I was thinking of joining but I don't know about the membership levels. How many are they and what do they give you?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7139": [{"speaker": "user", "text": "I want to check on the status of my subscription. When is the annual fee due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: IZR94UZWZ0 Order ID: 0520215368", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7140": [{"speaker": "user", "text": "Hello! I have a premium subscription shopping service. I'm very happy with it. I've been really busy and might have forgotten to update my credit card.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "could you check to see if my subscription is still active? sure, Alessandro Phoenix LTSCGRXPKQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Zipcode is 71736 (330) 112-6184 order id 7410762782", "domains": ["subscription inquiry"], "labels": {"slots": ["zip code", "phone", "order id"]}}], "ABCD--train--7141": [{"speaker": "user", "text": "Hi, name's Chloe Zhang.  I just received an order from you, but it's the wrong size, so I need to make a return", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "czhang85 czhang85@email.com 3931939226", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0272 Circle Drive  La Fayette, WA 8318", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7142": [{"speaker": "user", "text": "Hi, I'm supposed to be getting a refund but I'm trying to place and order and want to know how much I will need to come up with for the total.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: as595219  as595219@email.com, e mail Order ID: 8521163286", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7143": [{"speaker": "user", "text": "Hi! I need to check my order.  I ordered one item but when I received my email confirmation it had two on it", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Crystal Minh 4HUKUWDPHA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8212625168", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7144": [{"speaker": "user", "text": "where is my stuff?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order id: 6539313881 Product - shirt", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Joyce Wu DIQPYACR8D", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: joycewu0 Email Address: joycewu0@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7145": [{"speaker": "user", "text": "I am hoping to pay my subscription fee to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Yes, Alessandro Phoenix ZTFBZHNKCL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7146": [{"speaker": "user", "text": "An item I want to buy is much cheaper yesterday when I checked.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: 9KRGR50FEQ, Order ID: 6792562376", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7147": [{"speaker": "user", "text": "hi, i need to ask for an extension on my premium subscription, i need some time to come up with to pay the bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "yes its 6362435151", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7148": [{"speaker": "user", "text": "I was curious about the membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7149": [{"speaker": "user", "text": "I need to access my account but lost phone for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7150": [{"speaker": "user", "text": "Hi, I would like to know more about a Calvin Klein shirt I am interested in buying", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7151": [{"speaker": "user", "text": "Hi, I was charged for an order that I never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "4513183386 I don't know my account id", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7152": [{"speaker": "user", "text": "Would like to know the status of my item", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: sanyaa16 sanyaa16@email.com Order ID: 6803635368", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7153": [{"speaker": "user", "text": "HI, I have been trying to order a shirt for MONTHS but it is ALWAYS  out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "My name is Albert Sanders and it is the Calvin Klein shirt for $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7154": [{"speaker": "user", "text": "I forgot password. I also don't know my usernam. e*", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Alessandro Phoenix (683) 867-9621 zip code is 31235", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7155": [{"speaker": "user", "text": "Hi, I can't figure out why my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7156": [{"speaker": "user", "text": "Hi, I wanted some infromation about your return policy since I'm thinking about making some purchases. I'm planning on buying a lot of stuff but I might not use it all because of the virus!", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7157": [{"speaker": "user", "text": "Hello, I only ordered one item but the email confirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "&DJCAEIGTV and 5231067377 7DJCAEIGTV", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7158": [{"speaker": "user", "text": "hello i'd like to check the status of my order becuase the payment seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: TIZ5CMEKK6 Order ID: 0880506245", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7159": [{"speaker": "user", "text": "Hi i need to return something, can you please help?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}], "ABCD--train--7160": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "my name is Albert Sanders my ID is alberts5", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Thank you Is alberts5 your username?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7161": [{"speaker": "user", "text": "Yes i would like to check the status of my subscription. I would like to know when the auunal fee is due and pay my fee today if i owe anything annual", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Alessandro Phoenix, account id  OI8JWPFC7Q", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7162": [{"speaker": "user", "text": "Yes, I'd like to check on my payment method for my account", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "I don't know my account ID My order ID is 5634514615", "domains": ["manage account"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "56502  (285) 230-7309", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7163": [{"speaker": "user", "text": "hiya i ordered some jeans but need to return because they're the wrong size can you help?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: cz218789@email.com Username: cz218789 Order ID: 6638274982", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "2219 Lincoln Ave  Baltimore, CA 59515", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7164": [{"speaker": "user", "text": "Hi I need to know when I can use this promo code I got", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7165": [{"speaker": "user", "text": "I wanted to report that there seems to be a serious issue speed wise with the website", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7166": [{"speaker": "user", "text": "Hi there I was looking at a pair of one of your jeans and i'm wondering if you can tell me the leg length for it? I don't seem to see it anywhere on the page", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7167": [{"speaker": "user", "text": "Hello, I would like to find out how I could get my name stitched to an item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7168": [{"speaker": "user", "text": "I need to change the number on account. It is off by one.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(137) 992-5571", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "53666 josephbanter981@email.com 7230755577", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "order id"]}}, {"speaker": "user", "text": "(137) 992-5571", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--train--7169": [{"speaker": "user", "text": "I forgot my password - now can't access my acc I need to check my order status", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7170": [{"speaker": "user", "text": "Can you tell me the total price of my purchases? It seems I was charged too much", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joyce Wu YZNPZB8UVY", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7171": [{"speaker": "user", "text": "Do you guys have size 9 of boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7172": [{"speaker": "user", "text": "I have lost my phone and cant get my account authentication code.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Joyce Wu jw510619@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7173": [{"speaker": "user", "text": "I want to check the status of my account because i believe i may have some missing credits worth $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7174": [{"speaker": "user", "text": "Hi! I want to take a look at my account but I just lost my phone yesterday. So I can't do the authentication. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7175": [{"speaker": "user", "text": "hey there I need some help switching how I pay because I am not seeing it properly. Can I do that?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "ok no problem zip is 71100 email is albertsanders698@email.com and phone 6763702858 i need to switch it to my new credit card since its a business expense is that gonna work?", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7176": [{"speaker": "user", "text": "hi i made a mistake on an order and i would like to cancel the shipment", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "ok my name is norman bouchard and my account id is KFCXAB2RYP", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "nb844717 nb844717@email.com order # 8915508938", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7177": [{"speaker": "user", "text": "I want to return an item because the product had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix, Email Address: alessandrophoenix005@email.com, Order ID: 5358694230", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: alessandrophoenix005", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "5500 Lincoln Ave  Newark, MI 23928", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7178": [{"speaker": "user", "text": "I wanted to see if I can still change the shipping address on an order Its currently listed as in transit but I will be out of town", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Norman Bouchard nb050345", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "yes it is 9113589472 is the order number", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Norman Bouchard nb050345 you had already asked for them so I had assumed you would just reuse it", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "nb050345@email.com nb050345", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "yeah to 0288 1st Ave  Baltimore, NY 74836", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7179": [{"speaker": "user", "text": "Hello, my name is Norman Bouchard and I saw my subscription was cancelled. I would like to make a purchase. Can you help with this?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7180": [{"speaker": "user", "text": "Hello I want to know when a promocode can be used", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7181": [{"speaker": "user", "text": "what is the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "The cost of overnight shipping is based on weight. For U.S. customers, if the item is 5 pounds or less it is $39.99. 10 pounds or less is $54.99 and $69.99 for all other items. This is $10 higher for customers based in Hawaii and Alaska.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7182": [{"speaker": "user", "text": "I need to verify an order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I ordered the following items and my email says that I ordered something different Product: Jacket  Brand: Guess  Amount: $84  Product: Boots  Brand: Calvin_Klein  Amount: $99 Joseph Banter josephb1@email.com josephb1", "domains": ["shipping issue"], "labels": {"slots": ["amount", "email", "username"]}}], "ABCD--train--7183": [{"speaker": "user", "text": "I wanna check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7184": [{"speaker": "user", "text": "I would like to find out when the annual fee is due on my subscription. I don't want it to expire.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Chloe Zhang WB3GAQXVT8 9385428346", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7185": [{"speaker": "user", "text": "I want to buy an item that I was looking at yesterday, but the price is much higher today.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Crystal Minh 9680340468 5CMSSYM0HZ", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7186": [{"speaker": "user", "text": "Hi! I want to know the status of my refund I want to add another item to my previous refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "crystalminh549 crystalminh549@email.com 9627 Primrose Ave  San Lima, MI 36788", "domains": ["product defect"], "labels": {"slots": ["username", "email", "street address", "zip code"]}}, {"speaker": "user", "text": "Great! The Calvin Klein Jacket for $64", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7187": [{"speaker": "user", "text": "Ugh I'm pretty annoyed right now. Everytime I check the site theres a bunch of stuff out of stock...", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7188": [{"speaker": "user", "text": "Hi, my name is Joyce Wu I have been a loyal customer for awhile, but today I just got charged twice for my bill What is going on here?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "HJREJQ5E9D Order ID: 9680836255", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7189": [{"speaker": "user", "text": "Hi I have a question about an order I just placed", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "AA8YVINRMD 6267680869", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "You are all set now. I've credited a $54 refund to your credit card.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7190": [{"speaker": "user", "text": "Hi there, I would like to check the status of my order. There seems to be an additional charge added and there is no explaination for it.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: F6BLXKQVDK Order ID: 3900929880", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I should only have a charge for $49 for the order. My credit card is showing an extra $40.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "aphoenix apoenix@email.com Order ID: 3900929880", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7191": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "order id is 8524196120 account is under normanb4", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "4168 1st Ave  Jacksonville, NY 65460", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7192": [{"speaker": "user", "text": "Hi.  I placed an order that I need to check on please it doesn'[t seem to have the right payment method", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "ok alessandro phoenix i don't actually have the other numbers with me right now.  can you check by my  address? i'm bronze level my phone is 512-531-9134 9898 2nd ave san mateo, my 51199 my is ny  new york", "domains": ["single item query"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "oh... i'm sorry...  i'm such a ditz.. my friend wanted me to ask about this jaket.. the calvin klein puffer for $74 do you know how one would go about removing a stain?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7193": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  My Order ID is 3696141036.    I'm writing because my payment method on my account is wrong.", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "Yes.  My account ID is SLSCTPNJ8X.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7194": [{"speaker": "user", "text": "my search results are unrelated I am not sure why and want to find out the reason", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7195": [{"speaker": "user", "text": "I would like to return an item which I brought", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Alessandro Phoenix order ID is 5763783903", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: ap880682 Email Address: ap880682@email.com Order ID: 5763783903", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "my address 3173 Primrose Ave  Baltimore, MI 97198", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7196": [{"speaker": "user", "text": "I'm trying to check on my order but can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "78358   005-360-6088", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7197": [{"speaker": "user", "text": "Every time I search for an item there are 0 results being returned, so I want to find out what's going on because it's frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7198": [{"speaker": "user", "text": "Hi, I'm trying to buy something but my card keeps getting some rejection error.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7199": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My username is joycew53.  I need to view my shopping history, but I cannot do so because I lost the phone I use for two-factor authentication.  Can you help?", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["reset fa"]}}, {"speaker": "user", "text": "My email is joycew53@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7200": [{"speaker": "user", "text": "Hi! I need to know how much is due on my subscription bill", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "IRJSRUIYMU 6750854311", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7201": [{"speaker": "user", "text": "Hi! I would like to upgrade it to overnight shipping coz I need my order sooner than I thought I was hoping you can help me with that", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "WBXUEGGGJN Order ID: 1173556979", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7202": [{"speaker": "user", "text": "Hello I would like to return my order because it's the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sure Name: Chloe Zhang Username: chloezhang140 Email Address: chloezhang140@email.com Order ID: 1903854121", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 1571 2nd Ave  San Lima, MI 69879", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7203": [{"speaker": "user", "text": "I would like to double check the status of my refund. I have yet to see it in my bank account.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alberts3@email.com alberts3 Order ID: 2351587445", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7204": [{"speaker": "user", "text": "Hi does your jacket shrink after washing", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7205": [{"speaker": "user", "text": "Hi! I need to know when my subscription payment is due.  I want to make sure it doesn't get cancelled", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard YAMFRA9MX3", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7206": [{"speaker": "user", "text": "Hello, I am having some issues with the website running really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7207": [{"speaker": "user", "text": "I would like to know if these jeans are  stretchy", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7208": [{"speaker": "user", "text": "Hey what's happening? I'm trying to get some more info on a product I maybe wanna buy.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Tell me more about the Guess Jeans. The name's Sanya Afzal it is.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--7209": [{"speaker": "user", "text": "I'm trying to buy some boots but the name on my account is spelled wrong. i need help changing it", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "zip 11716 phone 6227203142 email cm605083@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}, {"speaker": "user", "text": "I forgot my pin but I ordered some boots a few weeks ago order 0552078249", "domains": ["manage account"], "labels": {"slots": ["order id"]}}], "ABCD--train--7210": [{"speaker": "user", "text": "Hello, I am inquiring about the state of my refund and want to add the boots I have to it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "cminh676  cminh676@email.com  and the order ID I want to add is 8043955146", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7211": [{"speaker": "user", "text": "Hi i want to know the status of my subscription. I want to keep the benefits.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "sure SWYIP5XIHS 7741237894", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7212": [{"speaker": "user", "text": "Hi I think there is an error on my account, the phone number is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "ok zip 25091, username safzal42, order id 5532024979", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "order id"]}}], "ABCD--train--7213": [{"speaker": "user", "text": "Hi I have a question about my premium subscription Can you tell if it is active right now? I really love it, and I want to keep it, but I am not sure what is going on with it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--7214": [{"speaker": "user", "text": "Do you ship your items in limosines? Because your prices are so high, it sure seems like it.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "No, this is about my Calvin Klein boots. My Order ID is: 7002961862. Look it up and you'll see.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: WMDCYYAUMT", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "chloezhang222 7002961862", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7215": [{"speaker": "user", "text": "yes i would like to see if the items shipped is the items i ordered. Because i just received and email implying that t wasn't", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Crystal Minh, account id is KHUP2N6JNH and order id is 9454111562 username is cminh119 and email is cminh119@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--train--7216": [{"speaker": "user", "text": "Hello, I certainly hope you can I am trying to buy this item I think may be selling out and my cc keeps being rejected it have the money there for sure", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7217": [{"speaker": "user", "text": "Hi. I just changed jobs and won't get my first paycheck for another 2 weeks. Is it possible to get an extension on my subscription payment until I get paid?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My account ID is WHF3TFMZRT and the order ID is 1242510208", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "That would be great, I would really appreciate it. I can be reached at (549) 384-0653", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--7218": [{"speaker": "user", "text": "Hi!  I am interested in renewing my membership today.  Can you help me with that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sure!  Joseph Banter, acct# 3BGSUNDXJ8", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7219": [{"speaker": "user", "text": "I was charged for an item I did not get", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 1249552403 no account ID", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "dw211880 Email Address: dw211880@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7220": [{"speaker": "user", "text": "I am FUMING, thank you very much! Why is that your store constantly has items that are out of stock?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "All I want is this terribly uncomfortable looking Guess jacket, but it's out of stock! What are you going to do to resolve this?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--train--7221": [{"speaker": "user", "text": "Hey how are you", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7222": [{"speaker": "user", "text": "Hi Can you please tell me the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "aphoenix314@email.com aphoenix314 4465724183", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7223": [{"speaker": "user", "text": "Hi I'd like to check the status of my subscription please.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Okay, yeah my name is Chloe Zhang Hang on, let me get my account ID It's CREJS549WU", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure it's 6122800156 Yeah, I want to keep it active.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7224": [{"speaker": "user", "text": "If I purchase a premium membership today how long will that last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7225": [{"speaker": "user", "text": "Hello. I need to return these boot. They are brown and I wanted blue boots. These don't go with anything in my closet. Can you process this return for me?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "What do I need to do? Crystal Minh cm816526 cm816526@email.com 3587792555", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7226": [{"speaker": "user", "text": "Hello, I was interested in a jacket and would like to know hw to wash it? Can I use the washer or does it have to be dri-cleaned", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7227": [{"speaker": "user", "text": "I\u2019m making sure I\u2019m getting what I ordered David Williams", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "BVHHQIIMUC 7400856975", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "dwilliams105 dwilliams105@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7228": [{"speaker": "user", "text": "Hi! I have receivved my order. It is the wrong size. I want to return it, so what do I need to do?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is alberts2. My e-mail is alberts2@email.com. My order ID is 3104379112.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5189 2nd Avenue Newark, WA 71288", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7229": [{"speaker": "user", "text": "Hi, My adress information is wrong. How can I change?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "4725 Brushwick Dr  San Lima, MI 63090 My door number was wrong", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "My current adress on file is 4715 Brushwick Dr  San Lima, MI 63090 (311) 951-7884 is phone number  63090 zipcode", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "phone"]}}, {"speaker": "user", "text": "4725 Brushwick Dr  San Lima, MI 63090", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7230": [{"speaker": "user", "text": "Hi! I would like to check the status of my order because there seems to be an extra fee added for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 1HMQLSD75O Order ID: 9028273956", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7231": [{"speaker": "user", "text": "I wanna return an item cause the color is wrong", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Order ID: 7492168014 Email Address: aphoenix336@email.com Username: aphoenix336", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--7232": [{"speaker": "user", "text": "hello my email confirmation says i ordered 2 items but i only ordered on so i want to check the status", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Name: Albert Sanders Account ID: 1HAQY1DKEY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3547493917", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7233": [{"speaker": "user", "text": "Hi! Wondering why the website is really slow? Is it under maintenance? I want to check out a shirt but not able to do so", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7234": [{"speaker": "user", "text": "yes i want to check my acount", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "ok cm131791@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "system", "text": "Okay, the code has been sent to cm131791@email.com. To be safe, you should follow the recommended best security practices that I've also forwarded along to your email.", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7235": [{"speaker": "user", "text": "Hi I just have a quick question How would I go about getting the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7236": [{"speaker": "user", "text": "I am looking at some boots I am thinking about buying. Could you answer some questions?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "They are the Tommy Hilfiger boots for $94.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7237": [{"speaker": "user", "text": "Hello, there seems to be a problem with my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7238": [{"speaker": "user", "text": "I never received my order.  I've waited 9 days My name is Rodriguez Domingo", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: rd295664@email.com Username: rd295664 Order ID: 0333768419", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7239": [{"speaker": "user", "text": "I want to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My name is Chloe Zhang and my account ID is JEZSNTWHZ2", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8201288923", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7240": [{"speaker": "user", "text": "Shoot, I forgot my password and I really need to check on my order. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone Number: (421) 054-2826 Zip:  23133", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7241": [{"speaker": "user", "text": "Hi I have a question about my account. I saw that I was charged for a premium subscription but I never ordered it. Can you remove it and refund the fee back to my card?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7242": [{"speaker": "user", "text": "Hi Mike, my name is Chloe I've having an issue with my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "MQ9RHZFSKW Hmm, order ID OK, found it 3625481249", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7243": [{"speaker": "user", "text": "Hi! I think I go charged twice for my premium subscription. Is there any way you could check?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "AIQTS0NPWH 0882143510", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7244": [{"speaker": "user", "text": "well, i just cannot recal my username! please don't judge me!", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "good to know Joseph Banter  36375  (202) 562-2987", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7245": [{"speaker": "user", "text": "Theres an extra charge from you guys", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Albert Sanders 0669368879", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7246": [{"speaker": "user", "text": "I am hoping to get an extension on my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "my account id is RXNAIUENOD my order id is 2788424682", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7247": [{"speaker": "user", "text": "I would like to check on my order status But i cant because i lost my phone to use two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7248": [{"speaker": "user", "text": "Hello! I tried to search for an item but there are 0 results being returned. Do you know what's happening?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7249": [{"speaker": "user", "text": "Can you please tell me more about a product I am looking at the MK shirt would you know how wide the collar is? Would it squeeze the neck?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7250": [{"speaker": "user", "text": "Hi, I need to return an item because it just doesn't fit.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "yes my username is asanders610, my email is asanders160@email.com and my order id is 0343895317", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "sure it's 0035 Lexington Ave San Mateo CA 18001", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7251": [{"speaker": "user", "text": "I keep trying to order these boots, but your site keeps saying my promo code is invalid. Can you look into it?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7252": [{"speaker": "user", "text": "Hi. I wanted to see if you have anymore information on the $69 Tommy Hilfiger shirt? I am thinking of purchasing it", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--7253": [{"speaker": "user", "text": "i want to see where my order is but i can't get into my account because i lost my phone and i need to have my phone for two-factor authentication. anything i can do to get back into my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "yes it's czhang43", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "sure it's Chloe Zhang, 3501 Lincoln Ave, Newark, MI 9728, (831) 351-5783", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}, {"speaker": "user", "text": "it's czhang43@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "system", "text": "Ok, an email should have been sent to czhang43@email.com with a reset link for you! Is there anything else I can do for you today?", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7254": [{"speaker": "user", "text": "Hi, I lost the phone I use for two factor authentication and am now not able to access my account to view my shopping history. Can you help me with that?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7255": [{"speaker": "user", "text": "Hey!   Im trying to find out if a pair of boots you have online are in stock for size 9?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7256": [{"speaker": "user", "text": "hi. I returned an item and the charge has not been reversed yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Order ID: 6721811584 Email Address: normanb2@email.com Username: normanb2", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--train--7257": [{"speaker": "user", "text": "Hello, I need to change my shipping details for an order. My address has changed recently", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joseph Banter MLIJNSBKZ4", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0947 2nd ave LaFayette, WA 332", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "332, (299)-875-2379, joseohbanter926", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "amount"]}}, {"speaker": "user", "text": "Joseph Banter, MLIJNBKZ4, 9646403231 no worries", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Thanks, I would like to change it to 2157 South Street LaFayette, WA 33211", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7258": [{"speaker": "user", "text": "Hi! I ordered CK boots last night but I noticed there is an extra fee added to my credit card. What is the fee for? hello... hello", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My order ID is 1739856704", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7259": [{"speaker": "user", "text": "I would to buy something but my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7260": [{"speaker": "user", "text": "I'm having an issue adding things to my cart. I try to add the item but then it doesn't show that it is added.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7261": [{"speaker": "user", "text": "Hi, I signed up for a membership plan with you guys a long time ago and I can't remember if I paid the bill to keep it active or not. My name is Rodriguez Domingo. I think its supposed to be paid annually, but I'm not sure if I have paid or not.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure, my account ID is MMDZOMISJX Order ID is 6205480772", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7262": [{"speaker": "user", "text": "I'm trying to get something but it's always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Calvin_Klein for $59", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7263": [{"speaker": "user", "text": "Hello, i want to check on an order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: DGW3IFEAOK | Order ID: 4060604937", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "alberts5 | alberts5@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "No i ordered Product: Jacket  Brand: Tommy_Hilfiger  Amount: $59 and Product: Shirt  Brand: Tommy_Hilfiger  Amount: $59", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7264": [{"speaker": "user", "text": "I need to check my order status. There's some fee on there.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "David Williams account ID PDMSYSDOPX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7265": [{"speaker": "user", "text": "Hi I have a question about an order I made I ordered a jacket but it arrived in the wrong size. I would like to return it and have the right size sent out please", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "josephbanter764  josephbanter764@email.com 6769805289 it's the calvin klein jacket I wanted XL but the one that arrived was a medium", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7369 Kennedy St  Baltimore, MI 42683", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7266": [{"speaker": "user", "text": "yes i would like to check the status of my account to see if my account includes free shipping from out of the country imternational shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7267": [{"speaker": "user", "text": "I'm thinking about buying a few items and would like to know about your return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7268": [{"speaker": "user", "text": "Hi I want to manage your shipping details because your situation has changed. I would like to change my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: czhang65 Order ID: 6039705175 Email Address: czhang65@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--7269": [{"speaker": "user", "text": "What happens if I'm late on a subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7270": [{"speaker": "user", "text": "Good evening.. It seems your website is extremely slow Is it doen?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7271": [{"speaker": "user", "text": "Hi I want to know the benefits of a membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7272": [{"speaker": "user", "text": "just got an email and it seems $40 is missing from my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7273": [{"speaker": "user", "text": "I want to check on my shipping status as my package never arrived yet it has been 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: MYEUVMDXML", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: sa069434 Email Address: sa069434@email.com Order ID: 9925755340", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 1567 Lincoln Ave  San Mateo, WA 350", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7274": [{"speaker": "user", "text": "What is the cost of overnight shipping? I am thinking of buying a few items", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "It's based on weight but not on distance. If you are in the US it's $39.99 for 5 lbs or less, $54.99 for items of 10 pounds or less, and $69.99 for all other items. Does that help?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7275": [{"speaker": "user", "text": "Yes, I am trying to get my account information updated because my name is incorrect.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My Username is rodriguezd233.   My actual name is Rodriguez Domingo, but the account lists it differently.", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "No problem. My zip code is 81859 and my phone number is (611) 378-8332.", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7276": [{"speaker": "user", "text": "I recently ordered a pair of jeans and the shipping cost was much higher than I thought it was going to be.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "username is chloez73, email is chloez7\\3@email.com, and the order ID is 5109900391", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7277": [{"speaker": "user", "text": "Hello, the website is running really slow for me and I cannot get it to load", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7278": [{"speaker": "user", "text": "I'm having an issue with my cart. I add the item I would like to buy to my cart but the cart isn't updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7279": [{"speaker": "user", "text": "Good morning sunshine I mean good afternoon Bueller? Bueller?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 9677080461", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: UIZJVGJYHI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7280": [{"speaker": "user", "text": "Hello there! I am interested in this Guess brand t-shirt, can you tell me more about it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7281": [{"speaker": "user", "text": "I want to return a pair of jeans.  they aren't the right color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "normanb5 normanb5@email.com Order ID: 7602702167 silver", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4360 Brushwick Dr  San Mateo, CA 20629", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7282": [{"speaker": "user", "text": "I just checked my bill and see that an item I returned hasn't been credited back as promised.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "I have an order id.  Will that work?  It is 6308890326 and my name is rodriguez domingo.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok rodriguezdomingo842@email.com looks like you're ahead of me... :-) wish the billing department was!", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "51307 is zip. 924-465-0238 ahead of me again...  you're quick...", "domains": ["purchase dispute"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7283": [{"speaker": "user", "text": "Hi I would like to know more about a product because you are thinking about buying it. I  would like to know how to remove a stain from the jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7284": [{"speaker": "user", "text": "Can you tell me the status of my return?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidwilliams763@email.com sure it's 8912088085", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--7285": [{"speaker": "user", "text": "i can't get into my account because i've lost my phone & thus can't use 2-factor authentication.  any way you can help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7286": [{"speaker": "user", "text": "My cart is not updating when I try and add items", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7287": [{"speaker": "user", "text": "I need my address changed for my account.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "My username is sa458946", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "7533 3rd Ave  San Mateo, TX 46476 It needs to be 3rd Ave instead of 2nd Ave", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "My email is sa458946@email.com", "domains": ["manage account"], "labels": {"slots": ["email"]}}], "ABCD--train--7288": [{"speaker": "user", "text": "Hi my name is Albert Sanders", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7289": [{"speaker": "user", "text": "Hi there. I forgot to add this shirt to my order before my order already came so can i get this one sent out too", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "8553089463 QILBDON376 first is order id", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7290": [{"speaker": "user", "text": "I wanted to check the status of my order number 0507428836 It was supposed to be two day shipping but it is showing it being five days out", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh X7RNVOMUNS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7291": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription service and wanted to know what the status of my subscription was I was hoping to keep the subscription and wanted to know if there are any dues", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "David Williams Account ID: MS9MZH2KEE Order ID: 5292247888", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7292": [{"speaker": "user", "text": "hello I am hoping you can help me!", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7293": [{"speaker": "user", "text": "Hi, I ordered the Michael Kors boots, and they came in the wrong color. I wanted the brown, and I received black.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard normanbouchard963 6358632425", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "normanbouchard963@email.com normanbouchard963", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--7294": [{"speaker": "user", "text": "I want to verify my membership status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: OOPFXEWYU4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2962133456", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7295": [{"speaker": "user", "text": "Hello, I need assistance", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I was interested in buying a shirt. Yesterday I checked it was $50, and now I checked it is $74. Why the price difference? Can I get it for the old price instead?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "My full name is David Williams. My account ID is CO4MJD7RVZ.", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7296": [{"speaker": "user", "text": "my subscription got cancelled why? I miss shopping", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7297": [{"speaker": "user", "text": "Hi!  I want to check the status of my order.  It looks like there is an extra fee added.  I am not sure what fee is for? Thanks!", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Sure, my name is Albert Sanders.  Order Id is 2719832835 and the account id is QZEN5PUQKO.", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7298": [{"speaker": "user", "text": "I am inquiring about shipping costs that were included in my bill, but i got an email that it would not be was this is mistake", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "1500464558 can you tell me the staus status*", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Order ID Account ID: J9OOLTJEWW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7299": [{"speaker": "user", "text": "My spouse decided she did not want the second item I had ordered, can that be removed?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Chloe Zhang 1GXUVBJ3PJ 7302235476", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7300": [{"speaker": "user", "text": "I forgot my password. I also don't know my username.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(953) 879-6647, my zip is 9292", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7301": [{"speaker": "user", "text": "Hi I\u2019m wondering how much I owe on my subscription service", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: QYAYIU1TBD Order ID: 8426580787", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7302": [{"speaker": "user", "text": "Hi, I just noticed that I was charged twice for my subscription, is there a way we can fix that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix WUTI4W26CX is my ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 9519850173 and I'm a Gold member", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7303": [{"speaker": "user", "text": "Hello I need help with your site I search a product and results are not related this is frustrating, can you please help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7304": [{"speaker": "user", "text": "hello ive been adding items to my cart but the cart isn't updating when things are added to it.  any ideas as to why?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7305": [{"speaker": "user", "text": "I'm having trouble searching on the website.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7306": [{"speaker": "user", "text": "Yeah, I was having an excellent afternoon browsing your site and I got logged out. I want to go back and check up on my shopping history, but I seem to have forgotten my password in my excitement.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7307": [{"speaker": "user", "text": "Hi I lost my phone number So I can\u2019t log into my two factor authorization", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7308": [{"speaker": "user", "text": "I'm confused because I wanted to buy a pair of jeans that was much cheaper yesterday.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--7309": [{"speaker": "user", "text": "I heard from my spouse that there was some missing credit on my account I would like to check with you to see if it correct or wrong", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7310": [{"speaker": "user", "text": "Hello, I have a question about my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "ZLHT16H39U, 9044552063", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7311": [{"speaker": "user", "text": "i want to confirm that my shipping is tomorrow afternoon becuase i got an email saying a different date", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID: 3587576077 Account ID: 8BC8PXUINA", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Username: rd052284 rd052284@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7312": [{"speaker": "user", "text": "Hi I need to add an item to my order please I meant to add it to the cart earlier but checked out already can you assist It says my order was received can we add", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "yes Joseph Banter at 4036 Brushwick Dr 8161345375", "domains": ["order issue"], "labels": {"slots": ["street address", "order id"]}}, {"speaker": "user", "text": "RDZBWMCRF1 Do you my the order", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7313": [{"speaker": "user", "text": "My name is Alessandro Phoenix. I got this really great pair of jeans for my son and I ordered the wrong size. I hoping you can help me with the return.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is ap008433, ap008433@email.com, and order ID is 1793694610.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 4444 Woodshore St., Newark, TX, 34942", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7314": [{"speaker": "user", "text": "I was curious if a shirt would shrink after watching it was made by tommy hilfiger", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7315": [{"speaker": "user", "text": "Hi I was trying to view my shopping history online But I have recently lost the phone that I use for two-factor authentication. I was hoping you could help me", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7316": [{"speaker": "user", "text": "Hello, I would like to get a refund on a pair of Calvin Klein jeans because they are not what I want", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "chloez18, chloez18@email.com, 5375396196", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7317": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  For some reason, this website is running really slow.  Is something going on with it?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7318": [{"speaker": "user", "text": "hello i want to this jacket", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--7319": [{"speaker": "user", "text": "Yeah i need to make an order A jeans", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7320": [{"speaker": "user", "text": "Hi, I'm thinking about buying a shirt of yours might I need some more info", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I'd like to know how to wash the Michael_Kors shirt?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--train--7321": [{"speaker": "user", "text": "I want to know how long premium membership lasts once I get it because I want to buy some stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7322": [{"speaker": "user", "text": "Could you tell me whether there are any larger sizes for the michael kors jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7323": [{"speaker": "user", "text": "hi i would like to inquire about a product that iwant to bu buy Let me know if you can help me", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7324": [{"speaker": "user", "text": "Hey, do you know a lot about the different products you sell?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7325": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question about this Michael Kors jacket for $49. I wanted to know how often it should be washed?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--7326": [{"speaker": "user", "text": "I was going to log into my account to check my order, I forget my username though", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "33207  (176) 101-0176", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7327": [{"speaker": "user", "text": "hi, i was charged for an order but i never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: josephb6 Email Address: josephb6@email.com Order ID: 4535425307", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7328": [{"speaker": "user", "text": "Hi, I have a question about jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7329": [{"speaker": "user", "text": "My shipping address and the address in my email notification do not match", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: EZY6JAFF5N Order ID: 6868933306 and it says delivered but I never received it", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "joycew65 joycew65@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "6529 Brushwick Dr, Brighton WA 43145", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7330": [{"speaker": "user", "text": "Hi my name's Joseph Banter, I just need to change the shipping address on an order It says \"Out for Delivery\".  Does that mean that it's still waiting to leave the loading dock?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "The current address is 0026 Kennedy St  Monterey, NY 92531 it should be 1026 Kennedy", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "josephbanter874 josephbanter874@email.com 1989482774", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7331": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "XDBGSYBUXC 6134676725", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7332": [{"speaker": "user", "text": "Hi I want to return the item below because it is the wrong size It is a Tommy Hilfiger shirt", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: normanbouchard366 Order ID: 7305343548 Email Address: normanbouchard366@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--7333": [{"speaker": "user", "text": "I ordered the wrong item and wanted to see if it's possible to cancel my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "username: davidw80 email: davidw80@email.com Order ID 6120894143", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7334": [{"speaker": "user", "text": "Hello, I want to return a product. It has a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is rodriguezdomingo754, my email is rodriguezdomingo754@email.com, and my Order ID is 2716172569", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4439 Brushwick Dr  Brighton, CA 80225", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7335": [{"speaker": "user", "text": "Hi, I want to keep the subscription active and pay the fee My name is Rodriguez Domingo", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: XBGFWJYXKY Order ID: 4167839422", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7336": [{"speaker": "user", "text": "IM NOT A HAPPY CAMPER my promo code that I just got isnt working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7337": [{"speaker": "user", "text": "My husband told me that a premium subscription was added to our account that we didn't want", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7338": [{"speaker": "user", "text": "I need to manage shipping details. My situation changed.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Crystal Minh FPXMY2DD9W", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0424 Primrose Ave  Baltimore, TX 96656", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(738) 616-2645", "domains": ["shipping issue"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "I dont have one cminh965@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "0424 Primrose Ave  Baltimore, TX 96656", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7339": [{"speaker": "user", "text": "Hi I would like to dispute your bill because you got charged twice for your subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo 7XJSCIGP8R", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1171512550", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7340": [{"speaker": "user", "text": "hi there how are you? I am a bit confused on the price on one of your items", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "sure AK5PYHWAHU", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7341": [{"speaker": "user", "text": "Hi there, I received an email that that a premium subscription service was added to my account, but I never authorized this and don't want to be charged for it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7342": [{"speaker": "user", "text": "Hi, can you let me know the status of my order? It hasn't arrived yet It's been 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams ZLHP9934AN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7343": [{"speaker": "user", "text": "I wanted to check the status of my account. I believe i have some missing credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "No but the last thing I ordered was a Michael Kors Jacket for $59", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--7344": [{"speaker": "user", "text": "Hello there. The website seems to be moving really slowly for me right now while I'm clicking around. It's hard to use and I was wondering if you could tell me what's going on or help me to do something differently so that I can place an order?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7345": [{"speaker": "user", "text": "Hello my name is Sanya Afzal and I want to return a jacket because it arrived and its the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Ok let me send that info real quick Username: safzal27 Email Address: safzal27@email.com Order ID: 8687793798", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Ok thank you very much Address: 3100 2nd Ave  San Mateo, TX 81848", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7346": [{"speaker": "user", "text": "I would like help immediately", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7347": [{"speaker": "user", "text": "Hi I was planning on purchasing an item and wanted to get some more information on it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7348": [{"speaker": "user", "text": "I need to check on the status of an order, I am concerned the payment method may not be correct.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sure.  Account ID: H84YKGZSGU Order ID: 9292357013", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7349": [{"speaker": "user", "text": "I was looking at your shirt by calvin klein I wanted to know how wide the collar is on it I've got a pretty thick neck and wanted to make sure it wouldnt squeeze", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7350": [{"speaker": "user", "text": "good morning. I heard online that my account may have a subscription on it that I didn't order can you check for me?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7351": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Order ID is 1702872652.  I placed my order 9 days ago and still have not received it.  What is the shipping status?", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "My Username is jbanter4 and my email address is jbanter4@email.com.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7352": [{"speaker": "user", "text": "Hello, I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7353": [{"speaker": "user", "text": "Hi my name is Joseph, i'm looking to buy some boots", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "mm, the price is off it was much cheaper yesterday right now $84, yesterday only $69 can you please help me out?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: HYT4NCD4NG Order ID: 9579549164", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7354": [{"speaker": "user", "text": "Hi there, I am a huge pasta fan. White is usually my color but hard to keep them clean you know? Im interested to know how you would remove a stain from this type of shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7355": [{"speaker": "user", "text": "I would to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Product: jeans  Brand: Guess  Amount: $74", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7356": [{"speaker": "user", "text": "Hello, i would like to know more about an item i am thinking about buying", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "The product are calvin klien boots that are $59, i would like to know are they waterproof? *klein", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7357": [{"speaker": "user", "text": "Hi I just have a quick question.  Do you know a lot about the jackets on the site?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7358": [{"speaker": "user", "text": "Hi I forgot my password and I'm trying to check out my history online to see about a purchase. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Crystal Minh is my name Username: crystalm332 E mail is Cminh@hotmail.com", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7359": [{"speaker": "user", "text": "Many of your items always seem to be out of stock. What is the problem? I can never order what I want.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7360": [{"speaker": "user", "text": "Chloe Zhang here whyis my subscription cancelled", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7361": [{"speaker": "user", "text": "Hi, I wanted to check on the warranty that comes with the Michael Kors boots :)", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7362": [{"speaker": "user", "text": "I would like to upgrade to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Joyce Wu 8979619272", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7363": [{"speaker": "user", "text": "why was an item i looked at yesterday more expensive today?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sanya Afzal  PG3P1ROXQI", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7364": [{"speaker": "user", "text": "so dumb problem i know but I think I forgot my password! have all the other info anyway can'g get in", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7365": [{"speaker": "user", "text": "Hi! I was looking at buying a few items for gifting and wanted to know when the spring collection drops", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7366": [{"speaker": "user", "text": "I need help with my shirt order", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Crystal Minh, cm274117", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "cm274117, cm274117@email.com, 0483066648", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7367": [{"speaker": "user", "text": "Hi there, I wanted to check the status of my account because I have a shipping question, if that's possible.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7368": [{"speaker": "user", "text": "Hi. Why is the site so slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7369": [{"speaker": "user", "text": "Hello how are you doing today I need some help regarding my account", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "my user name is cminh058 my email address is cminh058@email.com my order id is 6345095533", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It is 1324 Bricktown Lane La Fayette, TX 58738 Thank you so much and have a good day", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7370": [{"speaker": "user", "text": "Yes i'm trying view my shopping history but i forgot my password, so i cant access it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "okay albertsanders775 is my username and my account id is AFR546GH", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7371": [{"speaker": "user", "text": "Why does my credit card keep getting declined, it was just working??", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7372": [{"speaker": "user", "text": "i am shopping help", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}], "ABCD--train--7373": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I would like to shop on your website today,  but it seems to be running really slow.  Can you fix this?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7374": [{"speaker": "user", "text": "Hi I have to buy a lot of things in the future I am beginning a new job and I have to get a completely new set of outfits", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7375": [{"speaker": "user", "text": "Hello. Can you tell me when your annual sale begins?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7376": [{"speaker": "user", "text": "Hi there, I'd like to change my shipping date to next week if that's alright? I thought I put in the later week to get the free shipping but turns out I didn't", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure, mine is OFBYNNC88B And the order id is 2613387788", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7377": [{"speaker": "user", "text": "Hi! I need to check the status of my item but I can\u2019t. I forgot my password. Can you assist me with this?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: davidwilliams422", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "885921 And the answer is ducky", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7378": [{"speaker": "user", "text": "I was wondering when the spring collection will be available for purchasing?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7379": [{"speaker": "user", "text": "Hi there I have an issue with my order They sent me the wrong size! I am so annoyed because I really wanted to wear this item soon", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Okay sanyaafzal426 sanyaafzal426@email.com 6422202452", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay 2391 1st Ave  Raleigh, MI 61119", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I don't want to pay for the return Since you sent me the wrong order It's free, right? Also, I am returning the $54 calvin klein shirt, correct? the wrong size i mean", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7380": [{"speaker": "user", "text": "Hi I want to purchase these jeans but I would like to confirm the leg lenght can you help me with that?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7381": [{"speaker": "user", "text": "Hi, my name's Rodriguez Domingo. I want to check my account status. I was given a subscription even though I just ordered my jacket as a guest shopper I don't want a subscription", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "The only info I have on my end is my address, 7379 Lincoln Ave, Baltimore CA 28335. All I want is to be refunded the subscription price of $40 if possible, please.", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7382": [{"speaker": "user", "text": "Hi.  I just have a question about a jacket. I'm looking at the Calvin Klein jacket for $94.  I'm wondering, does this jacket shrink after washing?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--7383": [{"speaker": "user", "text": "Hello, I have been charged twice for the premium subscription and need a refund", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Chloe Zhang  4743775209 48TMYLTWDZ", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7384": [{"speaker": "user", "text": "before i purchase anything can you tell me what your return policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7385": [{"speaker": "user", "text": "How can I get a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7386": [{"speaker": "user", "text": "yes i'm trying to view my shopping history online but can't access my account because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "56820, NormanB@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7387": [{"speaker": "user", "text": "Hello, I would like to check my status of my order because I received and= email saying I ordered two items instead of one. I only want ont", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "2FJ9VTE6LA, 6640809218", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7388": [{"speaker": "user", "text": "Hi, The item I want to buy was cheaper yesterday.  Can you help me with the price discrepancy?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Product: Shirt  Brand: Tommy_Hilfiger  Amount: $99", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Order ID: 3359757139", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: NIQW4GDBZQ", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7389": [{"speaker": "user", "text": "I have questions about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Yea Sure It's 3TGXJC4SWV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4198876520 Oh and the name is David Williams", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7390": [{"speaker": "user", "text": "I signed up for the premium service, the problem is that it charged me twice", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "SGSA7PUGCG 2753688712", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7391": [{"speaker": "user", "text": "Hi, I need to return an item. I ordered black but got blue", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "alessandrop307, alessandrop307@email.com  and my order number is 1299757368", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3374 Brushwick Dr  Raleigh, WA 4847 thanks for your help, glad it was this easy", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7392": [{"speaker": "user", "text": "Hello I have a problem with my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7393": [{"speaker": "user", "text": "Hi! I am Joyce Wu and I am trying to buy a pair of boots but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7394": [{"speaker": "user", "text": "I need to check my account but I forgot my usernamw", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is  88284 and my phone number is (689) 392-5306", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7395": [{"speaker": "user", "text": "yes i would like to know if my shopping cart qualifies for free shipping because i'm wanting to buy some things", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7396": [{"speaker": "user", "text": "I just want to check if the shipping date is correct because I got an email saying other things.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID is LD41SWMVCC and the order ID is 6434231306", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "username is alberts1 and my email address is alberts1@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7397": [{"speaker": "user", "text": "Hello! I need to buy an item but somehow I can\u2019t get it in my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7398": [{"speaker": "user", "text": "hello I need to see about changing the address on my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "9575 1st Ave San Lima CA 44029", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "email is alberts6@email.com telephone is (644) 146-8247", "domains": ["manage account"], "labels": {"slots": ["email", "phone"]}}, {"speaker": "user", "text": "correct address is 9576 1st Ave  San Lima, CA 44029", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7399": [{"speaker": "user", "text": "I would like to check on my order status but i cannot access my account because i lost the phone i use for two- factorauthentication ***two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7400": [{"speaker": "user", "text": "Hi! My account was charged for a subscription and I didn't want to sign up for that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7401": [{"speaker": "user", "text": "Yes, I am trying to use a promo code but it is saying that it is invalid?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and my order ID is 9937533429", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7402": [{"speaker": "user", "text": "So I've been waiting to buy these boots and I had to wait until I got paid, and now they are $99 and yesterday they were so much cheaper!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu ZPFCSYAWHO", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "5796784840 I just don't understand it. It is frustrating", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7403": [{"speaker": "user", "text": "Hi i can't access my account because i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (574) 531-1355 Zip 86433", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7404": [{"speaker": "user", "text": "hi, I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I want to know how long the leg length it Product: jeans  Brand: Tommy_Hilfiger  Amount: $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7405": [{"speaker": "user", "text": "Hi, my name is Chloe Zhang. I'd like more information about a product please", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7406": [{"speaker": "user", "text": "I forgot my password and cannot access my account history", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(318) 760-5141 34156 i do not have email", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7407": [{"speaker": "user", "text": "I want to pay my subscription fee today.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My name is Alessandro Phoenix Account ID: WCGXXFOFXI Order ID: 8973221274", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7408": [{"speaker": "user", "text": "I want to know about your return policy Can I return something if I buy it?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7409": [{"speaker": "user", "text": "Hi can you please tell me my account status? I'd like to shop but I thik I forgot to pay", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joseph Banter kbalkmactm 9244183478", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7410": [{"speaker": "user", "text": "I just want to check the status of my account because I got an email saying a subscription service was added and I don't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7411": [{"speaker": "user", "text": "hi, i need to change the address i have on file with you guys because one of the numbers is wrong", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "5851 Lexington Ave", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "40249 (129) 058-9047", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "838745 Username: chloezhang469 Password: azTOHNpa", "domains": ["manage account"], "labels": {"slots": ["pin number", "username"]}}, {"speaker": "user", "text": "5851 Lexington Ave Raleigh, CA 40249", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7412": [{"speaker": "user", "text": "I recently signed up for a premium membership.  My account still says guest.  Can you check the status of when my membership will be active?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard  24P8LSQ73H   Order ID: 7837698480", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7413": [{"speaker": "user", "text": "Hi there! So I got an email that told me to check my account status because it seems that my sub was removed?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7414": [{"speaker": "user", "text": "HI I wanted to check with you about the cost of shipping. You see its too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: crystalminh313 rystalminh313@email.com Order ID: 8636414341", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7415": [{"speaker": "user", "text": "hi i love this jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7416": [{"speaker": "user", "text": "i would like to know more about a product that i am thinking about buying. i would like to know how to remove a spaghetti sauce from the shirt. it is a tommy hilfiger shirt.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7417": [{"speaker": "user", "text": "Hi, I'd like to check on my subscription status? I'm not sure when the annual payment is I know it's sometime during this week but I want to make sure I didn't miss it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Alessandro Phoenix OWHSNDEJ47", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Here it is 5116860755", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7418": [{"speaker": "user", "text": "i need a pair of jean", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7419": [{"speaker": "user", "text": "Hi, my name's David Williams, a gold member there I have a subscription with you, but I've heard some news about subscriptions being removed from accounts", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7420": [{"speaker": "user", "text": "I have been checking the website for over a week and every time the item im looking for is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7421": [{"speaker": "user", "text": "I am thinking of making a purchase, but I need to know if my promo code can be used.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7422": [{"speaker": "user", "text": "i would like to know more about a product since i am thinking about buying it. i would like to know the width of the shoe is it wide or regular?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7423": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  My Order ID is 4235577553.  I would like to return this item because I accidently purchased it in the wrong colorl", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "I do not have that information.  My Username is czhang44 and my email address is czhang44@email.com if that helps.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "2282 2nd Ave, Raleigh, CA 61684", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7424": [{"speaker": "user", "text": "Hi I wanted to check on the status of my order but I lost my paper with my password. I need to have it reset", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7425": [{"speaker": "user", "text": "The thing I wanted was so much cheaper yesterday. I want to know why there is such a big difference in the cost", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "BSIBRAYFRL 8308745712", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7426": [{"speaker": "user", "text": "Hi I forgot my use Username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(518) 581-0197 42267", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7427": [{"speaker": "user", "text": "Hi. I need to check the status of my order/", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "cz554202@email.com    7257480385", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--7428": [{"speaker": "user", "text": "i would like to know what happens if i am late on subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7429": [{"speaker": "user", "text": "Hi, I received an email saying I was charged for a purchase. I never bought this item or anything else recently.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "system", "text": "You have been charged $49 exactly, is that correct?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7430": [{"speaker": "user", "text": "I would like to know what would happen if I am late on my subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7431": [{"speaker": "user", "text": "It looks like i was given and charged for a premium subscription, but I don't want it.  can you refund the fee for me? i didn't sign up for it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7432": [{"speaker": "user", "text": "when I try to find the product i want I keep getting bad search results that are unrelated. It's very frustratinng to find what I want", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7433": [{"speaker": "user", "text": "yh i wanna know why this item is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7434": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "4028695800. Joycew64@email.com zip 56345", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7435": [{"speaker": "user", "text": "I have a question that I was wondering about I work as a nurse so I'm super busy right now as you might expect", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7436": [{"speaker": "user", "text": "hi I want to have more information about an item I want to get", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7437": [{"speaker": "user", "text": "I received a promo code 5 days ago and I am trying to use it today and it's keeps telling me it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7438": [{"speaker": "user", "text": "I made a return but the charge has not been reversed on my billing statement yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sanyaa17@email.com 7323989080", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--7439": [{"speaker": "user", "text": "I recently placed an order for one item but my account says there are two items. I just wanted to check on the status.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Order ID: 9791732200 A.phoenix@gmail.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: CORDRV8QFT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7440": [{"speaker": "user", "text": "can I check the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: rodriguezd529@email.com  Username: rodriguezd529 Order ID: 0681951641 I'd also like to add another item to the refund", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "no, I'd like to add Guess Jeans for a refund", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "They are guess jeans, correct?", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--train--7441": [{"speaker": "user", "text": "you got my name wrong, dude", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Alessandro Phoenix ap276852@email.com ap276852", "domains": ["manage account"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "you double L'd me 83537", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7442": [{"speaker": "user", "text": "I need to check my order.  I entered in my payment information and it said it was wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: 6A4IOEC4EN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2052670239", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7443": [{"speaker": "user", "text": "Hi! How are you? I'm having some trouble with my cart When I add a jacket, it doesn't update! :(", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Sure thing Crystal Minh email address? crystalm548@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["email"]}}], "ABCD--train--7444": [{"speaker": "user", "text": "Hi. I'm trying to make a purchase on your website but my credit card keeps getting declined. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7445": [{"speaker": "user", "text": "Hi There. I forgot my username. Please help me.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "83776  (562) 366-6338", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7446": [{"speaker": "user", "text": "Hi, I've got a bit of a problem. I want to log in to my account, but I can't access it. I set up 2-factor authentication on my account, but I lost the phone I use for the two-factor authentication. Is there anything I can do to get into my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My zip code is 96700", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I have a PIN number I can give to you. It's 319051", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7447": [{"speaker": "user", "text": "HI there, I was charged twice for an item I bought I'm a bronze member, if that helps", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account is JOFDCKMJWX Order ID: 1470732365", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7448": [{"speaker": "user", "text": "Hey. I'm thinking about buying a michael kors shirt I want to know if the buttons are brown or black though", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7449": [{"speaker": "user", "text": "How much is it to stitch my name to an item?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7450": [{"speaker": "user", "text": "Hello! I was interested in possibly purchasing the Michael Kors jeans I see for $49. Can you give me more information on it?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--7451": [{"speaker": "user", "text": "Hi. I was wondering if you could give me some information on some boots I'm looking at.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7452": [{"speaker": "user", "text": "I want to check up on my order status online. However, I  cannot access my account because I lost the phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: aphoenix737@email.com I cant remember my PIN", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7453": [{"speaker": "user", "text": "I would like to find out how much my outstanding bill adds up to?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joyce Wu and Acct ID is 4EZQDSWGWI.  I really like this subscription and would love to keep it.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "ok 7593251568", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7454": [{"speaker": "user", "text": "Hi, my item was supposed to arrive 5 days ago and it never came. I want to check the shipping status on it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal Username: safzal99 safzal99@email.com Order ID: 4479498662", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7455": [{"speaker": "user", "text": "Hi.  I need to check when the annual sale begins.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7456": [{"speaker": "user", "text": "Hi, my promo code isn't working!", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7457": [{"speaker": "user", "text": "I am trying to sign into my account but I don't have my phone needed for 2FA", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "okay my email adress is normanb5@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7458": [{"speaker": "user", "text": "I want to upgrade to over night delivery because i want my order as soon as possible Can you help me get this fixed", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: AM3UGRUYFL", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 2950116620", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7459": [{"speaker": "user", "text": "How does the jacket shrink after wash?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7460": [{"speaker": "user", "text": "Hey there I am looking to buy some stuff And so I need to know when the annual sale ends?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7461": [{"speaker": "user", "text": "I placed an order 5 days ago and Is till ahven't received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Email Address: crystalminh339@email.com Username: crystalminh339 Order ID: 0423966837", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7462": [{"speaker": "user", "text": "yes what would happen if i was late with my subscription payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7463": [{"speaker": "user", "text": "i got an email that is confusing me", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "EP9UFMC4WM 0681536504", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "jwu04640 jwu04640@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7464": [{"speaker": "user", "text": "I'm trying to make a purchase but the item won't load in my cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7465": [{"speaker": "user", "text": "Hi I need an extension on my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: DMWGYZZ6HX Order ID: 9363372253 I'm a gold member", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7466": [{"speaker": "user", "text": "Hello I would love to know the benefits of premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7467": [{"speaker": "user", "text": "I returned an item and the charge is still showing up on my statement.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Yes, my name is Alessandro Phoenix The order id is 9260114845", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes, my username is aphoenix555 My email address is aphoenix555@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7468": [{"speaker": "user", "text": "Hi, I'm trying to access my account but I seem to have forgotten my user name", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "35421 is my zip code.  my phone number is (058) 667-2160", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7469": [{"speaker": "user", "text": "I would like to pay the subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "4yghcqjylb 3952257724", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7470": [{"speaker": "user", "text": "UGH, I forgot to add these jeans to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure do I hope these jeans will fit FM57DCK5Z2", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7471": [{"speaker": "user", "text": "I was recently informed that I have a premium subscribtion.  I do not want this service and would like it canceled.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7472": [{"speaker": "user", "text": "I have attempted to order many items today and they are all out of stock.  I am very disappointed :(", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7473": [{"speaker": "user", "text": "I am interested in some boots and would like to know more about them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7474": [{"speaker": "user", "text": "i ordered jeans recently and they arrived with a stain.   i'd like to return them", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "yes oh sorry nbouchard785 Email Address: nbouchard785@email.com Order ID: 4359165708", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6332 Woodshore St  Newark, NY 76625", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7475": [{"speaker": "user", "text": "I'm trying to find out where my order is.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu joycewu6 joycewu6@email.com Order ID: 1184955243", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank you so much. I am going on a ski vacation and need these jackets by next weekend. 7954 Brushwick Dr  Monterey, NY 63786", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7476": [{"speaker": "user", "text": "Hi I would like to check on order status because the cost of shipping was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: czhang12 Email Address: czhang12@email.com Order ID: 5229897392", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7477": [{"speaker": "user", "text": "Hello, I want to check the status of my account since my subscription was removed. Hello?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7478": [{"speaker": "user", "text": "HI! I would like to return an item because it has a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "chloez51 chloez51@email.com 936780749", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "3952 1st Ave  San Mateo, TX 95914", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7479": [{"speaker": "user", "text": "I received my item that I had purchased for my daughter, but it had a stain on it, and I'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is crystalminh758, my email is crystalminh758@email.com, and my order number is 5777534560 Hello?", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 8575 Primrose Ave, Raleigh MI, 42583", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7480": [{"speaker": "user", "text": "The search bar isn't working, all I get is that annoying spinning wheel.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Rodrigues Domingo, my username is rd985177", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--train--7481": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "alberts5 alberts5@email.com 1536756543", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9842 Kennedy St  La Fayette, WA 99323", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "a Guess Shirt it's the one for $99", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--7482": [{"speaker": "user", "text": "My credit card keeps getting rejected. My name is Joyce Wu.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7483": [{"speaker": "user", "text": "I received an e-mail that my subscription was removed from my account and I would like to re-instate, thanks.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "I don't have either. Here is my address:8145 Brushwick Dr  San Lima, NY 94600", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7484": [{"speaker": "user", "text": "Hi, I returned an item but have not received a credit.  Can you please advise, thanks.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: sanyaafzal837 sanyaafzal837@email.com Order ID: 3607656840", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7485": [{"speaker": "user", "text": "Hi! I received the item but I got the wrong color so I would like to return it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: crystalminh819 crystalminh819@email.com 1901 2nd Ave  San Mateo, WA 47193", "domains": ["product defect"], "labels": {"slots": ["username", "email", "street address", "zip code"]}}, {"speaker": "user", "text": "Order ID: 9063936957", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--7486": [{"speaker": "user", "text": "Hi I am having a problem searching for the items I want to buy. It's coming up with strange search results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7487": [{"speaker": "user", "text": "yes i'm trying order something online but i can't because my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7488": [{"speaker": "user", "text": "I was checking on my subscription make sure it\u2019s active My husband said it was removed and I went it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7489": [{"speaker": "user", "text": "hi i have a question", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "D07XMH4WXX 8145732409", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7490": [{"speaker": "user", "text": "I got a promo code 8 days ago, but just got a message saying it is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7491": [{"speaker": "user", "text": "Why is the site running so slowly for me?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7492": [{"speaker": "user", "text": "Hi! I accidentally seemed to have lost my phone so I'm unable to get into my account because of the two-factor authentication. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yup! My email address is as172925@email.com.", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7493": [{"speaker": "user", "text": "Yes, I just purchased a pair of Michael Kors boots. After thinking about it, I don't want them after all.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I really need the refund before it ships, if possible. dw196660 dw196660@email.com 8668021308", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7494": [{"speaker": "user", "text": "Hi, I forgot to order something in the order I just submitted, may I add an item?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7495": [{"speaker": "user", "text": "Hi, just a quick question", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7496": [{"speaker": "user", "text": "Hi, just checking to see when the spring collection is coming out?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7497": [{"speaker": "user", "text": "Hi, I'm having problems I found something I want, but everytime I click add to cart, it just doesn't Like, I click add to cart and try to checkout and there is nothing there...", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7498": [{"speaker": "user", "text": "Hi I have a question about a pair of boots I am looking at. it's the tommy hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7499": [{"speaker": "user", "text": "Hi. Why is everything always unavailable?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7500": [{"speaker": "user", "text": "I want to buy something, but the cart isn't updating when I add it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7501": [{"speaker": "user", "text": "Hey what's cracking? I'm trying to see if the shipping cost was included in my order because an email told me I was gonna get free shipping. Seems like the price may be off, can  you check it out for me? Anyone there?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Yeah it's Joseph Banter It was Guess boots that I ordered", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "6417150605 is the order ID My account number is EABUGCDVLQ", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7502": [{"speaker": "user", "text": "Hello, I would like a refund because I changed my mind.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sure it is jw643825@email.com jw643828 or id is 1513042756", "domains": ["product defect"], "labels": {"slots": ["amount", "username", "order id"]}}, {"speaker": "user", "text": "Hello, the account id is earlier in the thread :) order id 1513042756", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "64 thank you so much", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The amount of 64 will be send in the mail. Can I help you with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7503": [{"speaker": "user", "text": "Hey! Chloe Zhang here. Can you help me reset the password on my account? Totes forgot it.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "cz437718 is my username", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7504": [{"speaker": "user", "text": "I would like to keep my premium subscription and ready to pay my remaining balance to activate the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix HUHKL4SNUR 2390420958", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7505": [{"speaker": "user", "text": "I got an email confirmation stating I bought two items when I only ordered one Can you check the status of my order?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "KNV1D08Q5M 8347898704", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7506": [{"speaker": "user", "text": "Yes, I have been trying to make a purchase and the promo code I am trying to use isn't working. I keep getting a message that it is invaalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7507": [{"speaker": "user", "text": "Can't access account, I wanted to check status of my order?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "61196 (875) 054-9867 Can you please hurry, I need to cook a rabbit for Easter dinner", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7508": [{"speaker": "user", "text": "Hello, I wanted to ask about a product you have. There's a shirt I'm considering purchasing...  I wanted to know how wide the collar is?  Does it squeeze your neck too much to wear it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7509": [{"speaker": "user", "text": "my credit card keeps getting rejected while i'm trying to order something", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7510": [{"speaker": "user", "text": "Hello, I would like to pay my subscription fee on my account so I can keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "ok Rodriguez Domingo Account ID: XGFI7ULSVN Order ID: 8707403465", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7511": [{"speaker": "user", "text": "Hi, i would like to move my shipping to next week delivery and avoid paying any shipping fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 9493184960", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "no but i do have my account id which is ZDEGA6HPTP", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Phone number is 838-561-7122 and zip coed 33783", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "8202 Primrose Ave  Brighton, NY 33783", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7512": [{"speaker": "user", "text": "Joseph Banter, at your service!", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "jbanter2 is my username. Unoriginal, I know. jbanter2@email.com Order ID: 4163785063", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Mais oui! 7723 Brushwick Dr  Brighton, MI 63703", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7513": [{"speaker": "user", "text": "I have an extra fee added to my order.  My name is Crystal Minh", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: UUZD4WZABR Order ID: 0554017677", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7514": [{"speaker": "user", "text": "Yea, I would like to know more about these tommy hilfiger jeans since I am thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7515": [{"speaker": "user", "text": "I need to check the status of my order. The email confirmation says I ordered 2 items, but I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "7BRIDYJDBU    9000602046", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7516": [{"speaker": "user", "text": "Hi, I need some help getting into my account. I lost my phone and can't get past the two factor authentication. My name is Chloe Zhang", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7517": [{"speaker": "user", "text": "hi Good thank you, hope you are too I would like to return and item for a refund please", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "joycewu6 joycewu6@email.com 2661587788", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Okay, I've refunded your $89 back onto your card.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7518": [{"speaker": "user", "text": "So I have an issue I wrote down my password But I lost the piece of paper So now I can't get into my account Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(635) 617-4421 zip is 41442", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7519": [{"speaker": "user", "text": "Ugh. I'm just so frustrated!! It seems everything I go to buy is out of stock! I tried to buy 4 things today and they were all out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7520": [{"speaker": "user", "text": "What is your refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7521": [{"speaker": "user", "text": "Hi there! I'm having trouble with my purchase", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7522": [{"speaker": "user", "text": "Hello I would like to know when the annual sale starts", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7523": [{"speaker": "user", "text": "I was wondering when subscription runs out", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh 5VX74PB7GM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7524": [{"speaker": "user", "text": "Hi What is the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--train--7525": [{"speaker": "user", "text": "I'm from San Mateo, Texas. What time does the store open up?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7526": [{"speaker": "user", "text": "Hi there, my name is Sanya Afzal and I have a concern about my purchase with your company. I want to check the status of my order because it looks like there has been a mistake. I see an extra fee added for no reason...", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "F38XHMZQNE 4409107647", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Thanks also I feel like a Calvin Klein t-shirt shouldn\u2019t be $59. Don\u2019t you think that\u2019s too much? It\u2019s cute and all but not I\u2019m having doubts. That\u2019s weird. My level is guest", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7527": [{"speaker": "user", "text": "I was wondering if it was possible for me to get an extenstion of when the fees for my premium subscription was due? I won't be paid until the week following the due date", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "David Williams MR4JRGOMF4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7528": [{"speaker": "user", "text": "Hi! I was wondering what the benefits of a premium membership are.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7529": [{"speaker": "user", "text": "I just received an email about an order I placed.  I didn't place one!!", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "2691269694 sa087791@email.com Hold on. I wrote down the username somewhere..... sa087791", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "It was for $89.  Why?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7530": [{"speaker": "user", "text": "Hi, I was just checking status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dw610002 Is my user name and my email is dw610002@email.com I think this is my order number 9696384152", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7531": [{"speaker": "user", "text": "I need some help with an order I placed.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My address is 0115 1st Ave  Jacksonville, TX 79297", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "crystalm687 is my username My order ID is 8584803386 Crystalm687@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--7532": [{"speaker": "user", "text": "oh, sorry hi, I have an issue with order, can you let me know about the status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 6533999881", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok, let me see ... here it is Account ID: NVRN4OSY8T", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7533": [{"speaker": "user", "text": "Hi I heard you offer premium subscription shopping service with special benefits", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7534": [{"speaker": "user", "text": "Hi, I'm thinking of planning a trip this fall and wanted to do some shopping.I was wondering if you might know when the fall collection was going to come in?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7535": [{"speaker": "user", "text": "Hello, I am trying to purchase something but I am having issues", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7536": [{"speaker": "user", "text": "Wanted to know status of account Recieved news a subscription was added to account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7537": [{"speaker": "user", "text": "I need to check my order status I got an email saying it is scheduled for Thursday but I had overnight shipping", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: EU7FF59PRH order: 7450605252", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7538": [{"speaker": "user", "text": "Hello I need help", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7539": [{"speaker": "user", "text": "Hello there, so I'm not sure if you're the person I need to contact but- I was waiting to purchase an item with you guys and now that I have it, after being super excited yesterday to see it at a reasonable price. The price has now gone up so much! Is there anyway to get it at yesterday's price?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My name is Albert Sanders and my account ID is XOCAPSFTUG", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7540": [{"speaker": "user", "text": "Yes i would like to check the status of my subscription because i have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7541": [{"speaker": "user", "text": "hi, I think my account got a accidental charge on it I didn't buy the boots", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "cause boots showed up at our house, we didn't order them Product: Boots  Brand: Tommy_Hilfiger  Amount: $64", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "i see the order, and charge Norman Bouchard the paper with the boots had a order of \"8163676187", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "nbouchard673 nbouchard673@email.com 8163676187", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "they can call me (407) 147-2404", "domains": ["purchase dispute"], "labels": {"slots": ["phone"]}}], "ABCD--train--7542": [{"speaker": "user", "text": "Hey, i cant get into my 2FA, i sold my phone and totally forgot to deregister it. Is there any way i can reset it with you? I didnt see any options on the website.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7543": [{"speaker": "user", "text": "Do you know when my local store will be opening?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7544": [{"speaker": "user", "text": "Hi I would like to have an item returned.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Here's mty username normanbouchard829 The order ID is 6133570383 I would like to have my refund before the item ships", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7545": [{"speaker": "user", "text": "Why does your products are out of stock in general?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7546": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzel.  My Order ID is 6977368807.   I accidently added this Michael Kors shirt for $54 to my cart and would like it removed.", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "Ok,  My account ID is LGXAUJ0ALL.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7547": [{"speaker": "user", "text": "Hi, I just need to change the address on my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "8533 Lincoln Ave  Baltimore, CA 53287", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "rd271618@email.com (213) 555-0001", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "yes, username is rd271618", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "8532 Lincoln Ave  Baltimore, CA 53287 it's only the house number that has changed", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7548": [{"speaker": "user", "text": "I'm trying to use my promo code but it's not working.  It keeps coming up invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7549": [{"speaker": "user", "text": "Hi I want to make a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7550": [{"speaker": "user", "text": "Hello, I need to see if i can change my shipping address for this order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I already placed an order My order ID is 6567138808", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "WDHGDKZAK5 Albert Sanders", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I am hoping to catch it before it ships out, I will be on vacation and need the items sent to a family members house if possible albertsanders340", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "albertsanders340@email.com Great!", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "The new address is 6735 Kennedy St San Mateo CA 40066, it is just next door", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7551": [{"speaker": "user", "text": "So I really want these Calvin Klein jeans but they are like 20 dollars more expensive on your site then the competitor.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "ok great! yes, my account id is 8RSW0CDTHR and my order id is 4807182027", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7552": [{"speaker": "user", "text": "Hello, i would like to know some more about this shoe. Could you tell me the width of it and whether it comes in regular or wide?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I was interested in the Michael Kors boots that are listed for $64", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7553": [{"speaker": "user", "text": "Hey there! Can you help me with a product-related question?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Awesome! So I really dig the Tommy Hilfiger shirt, the one that's $79. But man, collared shirts bug the pants off me. Can you tell me, does the collar feel really tight on this one? Like, is it gonna feel like my neck is all squeezed?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7554": [{"speaker": "user", "text": "I'm bit confused about my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Acc id is BFH4XD1PV4, and the order id is 3592436181", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7555": [{"speaker": "user", "text": "I need to change my shipping information for my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: rodriguezd564 Email Address: rodriguezd564@email.com Order ID: 7504073786", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "thanks but I never told you the new addres. I need it changed to  6090 Wilson Ave  La Fayette, TX 26278", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "8979 Lexington Ave  La Fayette, TX 26278", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7556": [{"speaker": "user", "text": "Hi So, I'm looking at buy this Calvin Klein shirt and I am wondering if the buttons are brown or black? I can't tell from the small pictures.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7557": [{"speaker": "user", "text": "Hi Can you tell me how long a premium membership lasts? I want to know if it's worth it", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7558": [{"speaker": "user", "text": "Hi. I have a question about some boots on your site", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7559": [{"speaker": "user", "text": "Hi I have a question about a pair of jeans I was looking at it's the Guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--7560": [{"speaker": "user", "text": "I want to know how long it takes to wear in these boots I just bought.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7561": [{"speaker": "user", "text": "Do you know if there is something wrong with the website. The search is taking forever for me. I just see a spinning wheel and it never gives me any results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7562": [{"speaker": "user", "text": "I have a refund and i want to check its status i want to add a purchase using that refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "soirry sa155051 sa155051@email.com 1542726908", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Refund was for 100 the new item is 74 a pair of jeans", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7563": [{"speaker": "user", "text": "srry i want to check the sttus of my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: chloez99@email.com  Username: chloez99 Order ID: 1533231225", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7564": [{"speaker": "user", "text": "I am getting really frustrated with your site. The items I like always seem to be out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "There are some Tommy Hilfiger jeans for $84 that are nice, but it's happened with other things too It's kind of like your pulling a bait and switch - why have the items on the site if they are not available?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7565": [{"speaker": "user", "text": "Hi I was trying to make a purchase but for some reason I am unable to add the item to the cart You see the cart is not updating when I add the item You there?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7566": [{"speaker": "user", "text": "Hey, how goes it? I wanted to know if your membership covers international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7567": [{"speaker": "user", "text": "Hi! I really like the Guess jeans in your website. Can I ask some questions about it? How long is it?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--train--7568": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I am writing because I am not satisfied with this company.  The items I want are always out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7569": [{"speaker": "user", "text": "Hi I see in my email I was charged for subscription I do not want", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7570": [{"speaker": "user", "text": "Hello. Im looking at the Calvin Klein t-shirt, but $49 is way too much. I can get the same shirt on Amazon for $29.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: V7XH6YJDBA, Order ID: 4772985976", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7571": [{"speaker": "user", "text": "Yes i'm trying to order something off your site but my credit card keeps getting rejected, and i'm not understanding why. Never had this problem before", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7572": [{"speaker": "user", "text": "Hi! I have an issue. I am looking at buying some things, but I tend to have buyers regret on half my order. Knowing this, I thought I would ask about your return policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7573": [{"speaker": "user", "text": "Hi. Am I going to get free shipping for my order?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7574": [{"speaker": "user", "text": "Hello, I need to change the name on my account because it is spelled incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--train--7575": [{"speaker": "user", "text": "Yes I am not feeling your company charging more today for the same pair of jeans that I was gonna buy yesterday for just $50 What's up with that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "okay yesss  0505600473  RMAXJ3ZAQ7 did you get it", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7576": [{"speaker": "user", "text": "Hello I am trying to purchase something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7577": [{"speaker": "user", "text": "HI.  My name is Albert Sanders.  My order ID is 8409534174.  I ordered this Tommy Hilfiger shirt for $74 9 days ago, and still have not received it.  What is the status of my order?", "domains": ["shipping issue"], "labels": {"slots": ["order id", "amount"], "intents": ["missing"]}}, {"speaker": "user", "text": "My username is as588293, and my email is as588293@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My address is 2742 2nd ave, San Lima, NY 97483", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7578": [{"speaker": "user", "text": "I would like to keep my sunscription and ready to pay the remaining fee i have subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sanya Afzal Order ID: 1062325444 Account ID: GUNPA9WI9E", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7579": [{"speaker": "user", "text": "Hi.  My name is Chloe Xhang.  I would just like to know the total cost of my order.  My order ID is 5795332557 I received an email stating the total cost was different.", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["status"]}}], "ABCD--train--7580": [{"speaker": "user", "text": "Hi! Can you tell me what time my local store opens?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7581": [{"speaker": "user", "text": "Hi, I have a question about a product?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7582": [{"speaker": "user", "text": "Hi I'm interested in an item that never seems to be in stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Calvin_Klein Boots  #0197418542", "domains": ["purchase dispute"], "labels": {"slots": ["name", "order id"]}}], "ABCD--train--7583": [{"speaker": "user", "text": "Hello I am interested in this Calvin Klein jacket Does this jacket shrink after washing?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7584": [{"speaker": "user", "text": "I have checking the website for over a month for an item but every time I check it is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7585": [{"speaker": "user", "text": "I want to check my order status online But i can not access my account because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: jbanter3", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7586": [{"speaker": "user", "text": "Hi, I bought some jeans and I got the wrong size.  I actually got a size that's way too large for me.  How do I go about returning them and getting the right size?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is davidw84.  My e-mail is davidw84@email.com.  My order ID is 9866243811", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Alright, no problem.  My address is 8992 Kennedy St.  La fayette, NY 3009", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7587": [{"speaker": "user", "text": "Hello, I searched a pair of jeans yesterday and put them in my cart to order today but the price is higher from yesterday, why is that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sure it's Chloe Zhang, ZTNIPDY3MI", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7588": [{"speaker": "user", "text": "Hi I'm pretty sure you guys charged me twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "JCPMUGLTP6 2241433303", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7589": [{"speaker": "user", "text": "Hi I want to check my shipping status because i never received my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: ZS4HVKODZL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: chloezhang110 Email Address: chloezhang110@email.com Order ID: 6285312256", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yeah 7017 Lincoln Ave  San Mateo, WA 34288", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7590": [{"speaker": "user", "text": "Hello! I hope your day is going well, i was looking at a pair of jeans, the michael kors ones for 94$ and i was wondering what the zipper material was made out of. I happen to be allergic to most zipper materials.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--train--7591": [{"speaker": "user", "text": "Hey, I'm trying to find out some answers about my subscription Like what kind do I have", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Ok my name is Chloe Zhang Account ID is SMBYQD0UU9", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 9471897873", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7592": [{"speaker": "user", "text": "is there another way to retrieve my account access as i have canceled  my cell", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7593": [{"speaker": "user", "text": "Hello, I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My full name is Sanya Afzal. My account account id is 588698", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "It is safzal73", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "I can give you my pin, it is 588698", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7594": [{"speaker": "user", "text": "I want to know more about a product because I am thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7595": [{"speaker": "user", "text": "Hi I'd like to find out about the status of my subscription please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Chloe Zhang My ID is ATRYISSXIE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure it's 6648244832", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7596": [{"speaker": "user", "text": "Hello.  I would like to view my shopping history but I can't access my account because I forgot my username Sanya Afzal is my name", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "9202 is my zip Email Address: safzal69@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7597": [{"speaker": "user", "text": "Hi i think the search is broken. It just is doing the timer spinny wheel thing", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7598": [{"speaker": "user", "text": "hey I'd like to know what you can tell me about these michael kors boots before I decide to buy them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7599": [{"speaker": "user", "text": "I was hoping to check the status on my order. The shipping rate was very high and I was wondering if I could get a refund or if there has been an error", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "czhang50 czhang50@email.com 0893915847", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7600": [{"speaker": "user", "text": "I'm trying to purchase by my card isn't going thru", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7601": [{"speaker": "user", "text": "i want to check my account for more information but can't get in bc i lost my phone for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7602": [{"speaker": "user", "text": "Hi this is albert sander i've forgotten my username so i can't access my account. please help", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zipcode is 20516 and phone is 507 304 8431", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7603": [{"speaker": "user", "text": "Albert Sanders what's yous? Yours?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--7604": [{"speaker": "user", "text": "My husband asked me to check my account he thinks i may have some missing credits worth  $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7605": [{"speaker": "user", "text": "Hi, I'd like to confirm the shipping date for the jacket I ordered.  I just got an email giving a date but I'm pretty sure it's not correct.  I thought it was shipping tomorrow morning, but the email said it wouldn't be shipped until Friday.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is David Williams and my account ID is 469RBGFX1J If you could just tell me if it is shipping tomorrow that would be great", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, the order id is 7958557712", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes, my username is dwilliams022", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my email address is dwilliams022@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--7606": [{"speaker": "user", "text": "Hi there, Can  you make sure i have the right items shipped When i went to check it gave me something different", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "H5JNULFXK8 8830283641", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "normanbouchard409 normanbouchard409@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7607": [{"speaker": "user", "text": "Hi! I know I need to pay for my subscription soon. Due to recent pandemic, I lost my job but I still want to keep the service. Is there anyway I can ask for an extension? I just need some more time to get a job", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: IYMTNLLTMX Order ID: 2710582631", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7608": [{"speaker": "user", "text": "Hi I was considering buying a few items and I was hoping if you could give me some information about the benefits of the subscription service", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7609": [{"speaker": "user", "text": "I need to see about changing my primary payment method.  I placed an order and it is not showing up correctly", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "pin 3741 zipcode 42131 username joycew63", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}, {"speaker": "user", "text": "yes,  joycew63", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--train--7610": [{"speaker": "user", "text": "HI, I received a promo code 5 days ago and now that I'm trying to use it it says its invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7611": [{"speaker": "user", "text": "I have a complaint", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7612": [{"speaker": "user", "text": "I would like to know if my shopping cart qualifies for free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7613": [{"speaker": "user", "text": "Hello, I would like to check on the status of my account as I was told that it was removed But I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7614": [{"speaker": "user", "text": "I have been checking the website for a month for a product i wnt buy but everytime i come it is sold out", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Product: Shirt  Brand: Tommy_Hilfiger  Amount: $94", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7615": [{"speaker": "user", "text": "Hi, I'm trying to check out but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7616": [{"speaker": "user", "text": "Hello. I ordered some jeans but they are way too tight. I look like Robert Plant from 1973.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Crystal Minh, Order ID: 8226176905 I don't have my account ID, sorry", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: cm149696, Email Address: cm149696@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "4453 Primrose Ave  La Fayette, WA 50821", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7617": [{"speaker": "user", "text": "HI! Can you tell me about the membership levels. I am thinking to buy a jacket and I want to make sure the shipping and return will be easy.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7618": [{"speaker": "user", "text": "I have a question about my account I wanted to check my order status", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip is 44235 my phone is (126) 073-0458 email is jbanter384@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7619": [{"speaker": "user", "text": "Hi there, I'm having a bit of an irritating issue today. I have a promo code, but when I enter it into the site, it's showing up as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7620": [{"speaker": "user", "text": "Hi there! I returned a pair of jeabs last month but the charge is still in my credit card. Can you do something about it? Thanks", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: czhang17 Order ID: 1281295586 Acc id: TVT123YU", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "reverse the charge $89", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7621": [{"speaker": "user", "text": "Hi! I'm trying to make a purchase, but when I add something to my cart, it doesn't update. The cart doesn't update with the item I mean.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7622": [{"speaker": "user", "text": "Hello, I recently placed an order and want to check the status, but I lost my phone that I use for the two factor authentication to get into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "This is Albert Sanders, and my account user name is asanders834.", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Yes, it is asanders834@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7623": [{"speaker": "user", "text": "I bought the wrong color item, or the wrong color item got shipped.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "dw828185 dw828185@email.com 8282433773", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes 4994 Lexington Ave, Newark, MI 55756", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7624": [{"speaker": "user", "text": "Hello. I was going to place an order but I noticed the item I want is more expensive today then it was yesterday.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "yes, my account id is PCW70FVGLT and my  order id is 0247721534", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7625": [{"speaker": "user", "text": "The website too slow, I can't browse anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7626": [{"speaker": "user", "text": "Hi, I want to check on an order. I bought a pair of boots for 74$ but my email confirmation gave me a higher price", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Was I charged 74?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: QY9WENTOFL Order ID: 9110282482", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7627": [{"speaker": "user", "text": "I received a promo code 5 days ago and im trying to use It now but it being declared invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7628": [{"speaker": "user", "text": "Hi, I wsh to check my shopping history but have forgotten my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo743", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7629": [{"speaker": "user", "text": "hi i would like to change my address in my account can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--train--7630": [{"speaker": "user", "text": "I was interested in a shirt and I wanted to check if you had an smalls in stock", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It is a Guess shirt. The price is $54.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--7631": [{"speaker": "user", "text": "Hi i seem to have a problem on my payment. Do  you accept paypal?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}], "ABCD--train--7632": [{"speaker": "user", "text": "i checked my account and i have missing credits of $40", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7633": [{"speaker": "user", "text": "I was supposed to have received a package yesterday and it never arrived Can you check on the status for me?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Alessandro Phoenix OYCXMGLFGY 8053594358", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "aphoenix690 aphoenix690@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7634": [{"speaker": "user", "text": "Hi on this Tommy Hilfiger Shirt for $99.  What color are the buttons?  Black or brown.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--train--7635": [{"speaker": "user", "text": "I need to check on the shipping status of my order. I need to change the delivery time to next week", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 7387061261 Account ID: CUPZRNFTSZ", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7636": [{"speaker": "user", "text": "Hi! I had ordered a pair of Guess boots but I received the wrong size", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return size"]}}, {"speaker": "user", "text": "Username: nb665505 nb665505@email.com Order ID: 1469102630", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7477 2nd Ave  Newark, CA 38846", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7637": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service And I would love to pay the subscription fee Because I want to keep the annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Order ID: 8237386829 Account ID: E5RQCG0WGU", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7638": [{"speaker": "user", "text": "Hi I want to check your account for more information on an order. I cant access my account because I lost the phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Pin Number: 941216", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7639": [{"speaker": "user", "text": "need info on the membership levels want to buy stuff huh don understand", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7640": [{"speaker": "user", "text": "For some reason my credit card keeps getting rejected on the site", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7641": [{"speaker": "user", "text": "Hi...I just bought a pair of calvin klein jeans because I thought the shipping would be free but it seems that a fee has been added and I would like to know why if possible", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "account id is FTPNWLBSZV and the order id is 7935838076", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7642": [{"speaker": "user", "text": "Hi, can you help with questions about the individual products?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7643": [{"speaker": "user", "text": "Hi. I wanted to find out when my premium subscription payment is due. I don't want it to expire.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders   FJWISSJQTZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7644": [{"speaker": "user", "text": "Hi I have a question about an order I have", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "5DN9UCF4HZ 1589679571", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7645": [{"speaker": "user", "text": "The website is slow. What is the issue?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7646": [{"speaker": "user", "text": "Hi - I'm David Williams", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7647": [{"speaker": "user", "text": "I was wondering what the status of my premium shopping service subscription is Do I owe anything?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name:  Rodriguez Domingo, Account ID: PBVCMKGJY1, Order ID: 4491632363", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7648": [{"speaker": "user", "text": "Hi.  I want to check the status of my order, but I'm having trouble logging in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "65147 normanbouchard862@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7649": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7650": [{"speaker": "user", "text": "I want to buy something but cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7651": [{"speaker": "user", "text": "Hello! I got onw Michael Kors jeans, but I think the shipping cost is too hilgh.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username is nbouchard902, email is nbouchard902@email.com, and my id is 10NHMWIF8X", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "yes, it's 7045470972 I don't think those zeroes are letter O", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7652": [{"speaker": "user", "text": "Hey, Can you tell me what all the different membership levels are? I'm thinking about buying stuff.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7653": [{"speaker": "user", "text": "Hi! I was trying to access my account but I cannot log in because I have forgotten my password. You think you can help me access my account?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7654": [{"speaker": "user", "text": "Hi. I'm interested in a product but I had a question about it before I bought it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "The 69 dollar guess shirt. What material is that made out of?", "domains": ["single item query"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--7655": [{"speaker": "user", "text": "Is there a larger size of these jeans available? this is so slow hurry up please", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7656": [{"speaker": "user", "text": "I'd like to check the status of my refund. I sent back a jacket that didn't fit", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "yes of course as115457, as115457@email.com, 9018731734", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7657": [{"speaker": "user", "text": "Hi I have a question for you", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7658": [{"speaker": "user", "text": "Hi I need to get a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jbanter3 jabanter3@email.com 2514635760", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7659": [{"speaker": "user", "text": "I ordered the wrong item on accident and would like to change my shipping order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: RIWHDYYOW7 Order ID: 3518719701", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7660": [{"speaker": "user", "text": "Hello. I'm interested in some info about the $89 Michael Kors jacket.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--7661": [{"speaker": "user", "text": "I want to know when the local store opens because am thinking of buying stuffs.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7662": [{"speaker": "user", "text": "Hello, I am having trouble with using a promo code. It is coming up as invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7663": [{"speaker": "user", "text": "Yes i would like to pay my subscription fee to keep it active please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "SURE, my account id is RUE4GGWKGG and my order id is 3782228627", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7664": [{"speaker": "user", "text": "When I am trying to search on the site it keeps giving me items that don't match what I was looking for", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7665": [{"speaker": "user", "text": "I was hoping to buy these Guess Boots i have been meaning to, but they seem to be out of stock", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--train--7666": [{"speaker": "user", "text": "I am thinking of buying a Michael Kors jacket. Is it easy to get a stain out of it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7667": [{"speaker": "user", "text": "I was looking at some boots yesterday and price was a lot lower than today.  Why?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Albert Sanders, 2130923640, RW3MX2CTEW", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7668": [{"speaker": "user", "text": "i want to change my address since it seems to be broken", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "yea, you'll see that the address is 9911 Lincoln Ave but it should be 9912 Lincoln Ave Jacksonville, CA 67886", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "my password is xWUorYpO order id is 3820219450 Username: jwu32889", "domains": ["manage account"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "system", "text": "thank you and to confirm, you wish the new adress to be 9912 Lincoln Ave, Jacksonville, CA 67886", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7669": [{"speaker": "user", "text": "Hello, I would like to check out the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "dw545355, dw545355@email.com, 0 0777692906", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7670": [{"speaker": "user", "text": "Can you tell me the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: QOYOVRXDRE Order ID: 3363719166", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7671": [{"speaker": "user", "text": "I wanted to know what was happening with my refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "chloezhang415 Chloezhang415@email.com Order ID: 3771997660", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My refund should be $100. I want to make sure I have that before ordering this jacket for $59.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7672": [{"speaker": "user", "text": "Hi, im calling to let you know that the promo code i used is being declared as invalid. I received the code 8 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Name: David Williams and OrderID: 4590162722.  I do not have my account id number right now", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7673": [{"speaker": "user", "text": "I'm trying to use your website, but it running so slow that it's not even usable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7674": [{"speaker": "user", "text": "hi, i am trying to find out the price of overnight shipping please i am going on a trip and i need some stuff ASAP", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "For 5 pounds or less it is 39.99 For 10 pounds or less it is 54.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "And anything else it is 69.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7675": [{"speaker": "user", "text": "I think i have some missing credit worth $40 on my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7676": [{"speaker": "user", "text": "yes i'm trying to see why why my search bar isn't pulling up anything", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7677": [{"speaker": "user", "text": "Hi, I am wanting to get premium membership. How do I get that?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7678": [{"speaker": "user", "text": "Hi.  My name is Allesandro Phoenix.  My account ID is H1DAWT9WTQ.", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["status"]}}, {"speaker": "user", "text": "I just want to make sure that the items to be delivered to me are a tommy HIlfiger shirt and guess jeans. The email I received said otherwise.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "The Order ID is 7212643334.", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$59 and $49 jeans and shirt", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7679": [{"speaker": "user", "text": "I was charged twice for yer subscription my", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo K8U4TJEWT9", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7680": [{"speaker": "user", "text": "HI! I just got my bill in the mail and I have been charged twice for something I brought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: ITIHQWWENL Order ID: 4644038695", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7681": [{"speaker": "user", "text": "Hello, I beleive I have some missing credits due to an email I received", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7682": [{"speaker": "user", "text": "why is your website so slow. i can't get anything done!", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7683": [{"speaker": "user", "text": "would like to check the status of my subscription, because it seems like it no longer on my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7684": [{"speaker": "user", "text": "Hi, I'm trying to get detail on a product. I want to know the leg length of Michael Kors jeans.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7685": [{"speaker": "user", "text": "Hi! I'm Sanya Afzal. I'd like to know more about something I might buy.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "Michael Kors Boots, for 89 dollars. I wanted to know if the lace is black or just dark brown.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7686": [{"speaker": "user", "text": "I'm having problems getting the search function to work I'm looking for a jacket, but when I search its just a spinning wheel, it doesn't take me to the product page", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7687": [{"speaker": "user", "text": "I have an order in, but I accidentally ordered the wrong thing.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My username is ap169383, my email is ap169381@email.com, and my Order ID was 4290136890", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "I'm sorry, there was a typo. It's ap169381", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--train--7688": [{"speaker": "user", "text": "I was charged for something I did not buy", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order 7588766047 I dont have account number", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sanyaafzal848@email.com sanyaafzal848", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--7689": [{"speaker": "user", "text": "I wanted to inquire about the price of overnight shipping as I was thinking of buying some stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7690": [{"speaker": "user", "text": "Hi. I am wondering if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7691": [{"speaker": "user", "text": "Hi I have a question about your site It seems really really slow. I've been trying to buy these jeans and nothing seems to update or refresh", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7692": [{"speaker": "user", "text": "hi! I bought a  pair of jeans for my boyfriend's birthday, but accidently bought the wrong size and I want to return them.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "dw766252@email.com order 2234302366 oops sorry wrong order number order 2234302362 that's the right one", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "2357 circle drive, la fayette, tx 19833", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7693": [{"speaker": "user", "text": "Hi. I've already submitted a refund request, but I'd like to add something else to that. Can you help me  with that?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sure. It's josephb8@email.com and username is josephb8", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "system", "text": "Wonderful! Your refund has been updated and the total will now be 179. Anything else I can help with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7694": [{"speaker": "user", "text": "Hi, I want to change my shipping details. I have a new address,", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I'm moving into the granny unit behind my folks. Name: Rodriguez Domingo Account ID: HN8KROXTOP", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "2900 Kennedy St  San Lima, MI 1769 The new one is: 2900 apt. A,  Kennedy St  San Lima, MI 1769", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone Number: (663) 157-7429, Email Address: rd755881@email.com, Order ID: 2796839998", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "order id"]}}, {"speaker": "system", "text": "Thank you, just to confirm. You want it changed to this: 2900 apt. A, Kennedy St San Lima, MI 1769", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7695": [{"speaker": "user", "text": "Can I change the shipping address of my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "normanbouchard447 normanbouchard447@email.com 2360930235", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7696": [{"speaker": "user", "text": "Hi I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "49281 rodriguezdomingo824@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7697": [{"speaker": "user", "text": "Hi I have a question about an order I made", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "nbouchard2 nbouchard2@email.com 2732064883", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7698": [{"speaker": "user", "text": "hi! I wanted to check the status of my order. My problem is that I had ordered only 1 item but I received an email saying I ordered 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: JJIUXA3FQW Order ID: 4152740381", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(272) 544-6777", "domains": ["order issue"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "sure Phone Number: (272) 544-6777 37088", "domains": ["order issue"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7699": [{"speaker": "user", "text": "hello i would like to add an item to my existing order please", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "my order id is9738375289", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "i would like to add the Michael Kors jacket for $89 to my order", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7700": [{"speaker": "user", "text": "I'm trying to make a purchase, but my credit card keeps saying invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7701": [{"speaker": "user", "text": "Hi! My delivery time is wrong on my order.  Can you change it please", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sanya Afzal 1Y4RI2BCBT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7702": [{"speaker": "user", "text": "Hi I can't get into my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip - 45099 rodriguezdomingo175@email.com Phone Number: (071) 933-7569", "domains": ["account access"], "labels": {"slots": ["zip code", "email", "phone"]}}], "ABCD--train--7703": [{"speaker": "user", "text": "hi, I'm curious about when your annual sale is beginning", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7704": [{"speaker": "user", "text": "I think your site is messed up it won't let me add the coat to my cart It have the shoes in there already", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7705": [{"speaker": "user", "text": "hi, i was charged twice for my subscription and wanted to know if i could get my money back", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "VXJOA9QMIJ Order ID: 6623107911", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$79 ok great thank you'", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--7706": [{"speaker": "user", "text": "Help, I've eaten too much during this quarentine and this item doesn't fit", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "nbouchard832@email.com 2844936745", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--7707": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  My Order ID is 3939110147.  I would like to return these Michael Kors boots for $54.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return size"]}}, {"speaker": "user", "text": "My username is aphoenix028, email is aphoenix028@email.com.  I already gave you teh Order ID.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7316 Circle Drive, San Mateo, NY 75061", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7708": [{"speaker": "user", "text": "I need to check my order status, but I forgot my username.  Can you help please.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "533-793-0673 zip is 5258", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7709": [{"speaker": "user", "text": "Can you tell me if these Tommy Hilfiger boots come in a 9? The website says they aren't available But i know that can be wrong, so I wanted to double check", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7710": [{"speaker": "user", "text": "I was thinking of buying a Michael Kors shirt, but I want to know if it will shrink when I wash it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7711": [{"speaker": "user", "text": "Hi! I have been trying to make a purchase but for some reason the cart is not updating when I try and add an item", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7712": [{"speaker": "user", "text": "Hello. I have a question about one of your products I'm considering buying.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "The 69 dollar michael kors jacket;.", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7713": [{"speaker": "user", "text": "Hi! I was calling to complain. You see I was browsing but the website is running painfully slow.  It is practically not usable at the current speeds. anyone there?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7714": [{"speaker": "user", "text": "I need some help with an order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Order ID: 6743838865 Username: dw334933  Dw334933@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--7715": [{"speaker": "user", "text": "Hi....I ordered a jacket and paid by paypal but it seems it has not been taken out of my account. I want to receive the coat so I want the payment to go through. Can  you check if it wa s paid?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my order id is 0097426903 and my account id is Y2BTJJKAI5. Sadly I forgot my username and I don't have an email. I can give you other info if you'd like", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7716": [{"speaker": "user", "text": "Hi, I forgot my username and I need some help getting it back.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 25142 and my phone is (584) 720-1040", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7717": [{"speaker": "user", "text": "Hi, I have an issue. I only ordered one item but the email confirmation said I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}], "ABCD--train--7718": [{"speaker": "user", "text": "Hi, I would like to know more about a product I want to know if there is a smaller size", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Product: jeans  Brand: Calvin_Klein  Amount: $99", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7719": [{"speaker": "user", "text": "I cannot access my account because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: cminh353", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--train--7720": [{"speaker": "user", "text": "I want to check on order status because the cost of shipping was too high I'm not understanding how it could be so high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: sa196300  Email Address: sa196300@email.com  Order ID: 3595061156", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: E5JHGUK4C4", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7721": [{"speaker": "user", "text": "Hello, I wanted to buy a pair of jeans, but the price was like double what I saw at a different store, can you do anything about this?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--7722": [{"speaker": "user", "text": "Hello. I was looking to buy something off your site but your prices are a lot higher than the competition.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My  name is Chloe Zhang, and my account id is G50LVKXXUU and the order id is 3061661101", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7723": [{"speaker": "user", "text": "hi! the website is really working slowly.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7724": [{"speaker": "user", "text": "I purchased a pair of jeans for $64. When they arrived, they did have a stain on them. I need some information on how to go about returning them", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "sanyaafzal717 sanyaafzal717@email.com 3549165953", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I'm not sure I have a physical recipient, but I do have an email confirmation, as well as the fact that the $64 is no longer in my bank account Receipt", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7725": [{"speaker": "user", "text": "Hi! I was calling to check the shipping status of my order please. I have been waiting 5 days but still haven't received my order.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Alessandro Phoenix Username: alessandrop318 alessandrop318@email.com Order ID: 8608194849", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7726": [{"speaker": "user", "text": "Hi -- I'm looking at a shirt but I'd like to know if it will shrink before I buy it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "It doesn't have an item number, but it's listed as this: Product: shirt  Brand: Calvin_Klein  Amount: $84", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7727": [{"speaker": "user", "text": "So I have a question about my subscription I have a ton of bills this month And I might want to cancel it How would I go about doing this?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7728": [{"speaker": "user", "text": "I was trying to search for a few items but the search results are totally unrealted It is very frustrating. am not sure what is going on", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7729": [{"speaker": "user", "text": "I have a question about an order I placed There is an item in there that my wife didn't want anymore so I wanted to see if I could fix my order before it goes out", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Rodriguez Domingo NBC9GN5FOU 4670981438", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$49 it's the tommy hilfiger boots", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7730": [{"speaker": "user", "text": "can you tell me when my local store closes?  wanted to buy some things today", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7731": [{"speaker": "user", "text": "Hi i recieved a promo code in my email Freeship10 it is saying it is invalid i got it about 5 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7732": [{"speaker": "user", "text": "I am looking at purchasing these boots but they are considerably overpriced compared to other places Product: Boots  Brand: Guess  Amount: $59 can i get some kind of discount", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: NROK0Z1O4Z", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0695589630", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7733": [{"speaker": "user", "text": "I want to know the refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--train--7734": [{"speaker": "user", "text": "Hello, I'm thinking of buying these boots for my girlfriend but I would like some more information about them.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7735": [{"speaker": "user", "text": "Hello I saw an item that was cheaper yesterday. whats the problem?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: 8LNKFIFJQP Order ID: 5263070512", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7736": [{"speaker": "user", "text": "I want to add item to my shipping cart, because I forgot to.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: UNYETN3OTN, order is 0600210643", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7737": [{"speaker": "user", "text": "Hi, I can't access my account because I forgot my password. Can you help me reset it?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Okay, my username is normanb5 and my PIN is 192647", "domains": ["account access"], "labels": {"slots": ["username", "pin number"]}}], "ABCD--train--7738": [{"speaker": "user", "text": "Hey! I need info about a product that I am considering purchasing", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "The $89 CK jacket I need a size medium. Is it in stock?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7739": [{"speaker": "user", "text": "Can you tell me more about this jacket I'm interested in?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "So I saw this amazing Tommy Hilfiger jacket on your site It costs only $84 and it looks soooo cool I want to buy it but I have one concern I live on the road (traveling saleswoman) And I often lack access to a washing machine Do you know how often the jacket needs to be washed?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7740": [{"speaker": "user", "text": "When will the new collection come out for fall?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7741": [{"speaker": "user", "text": "Hi I need to check my account regarding an order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My issue is that I ordered an item and I need to know what was ordered, and when it will be arriving. That's what I need. Information about my order, which is in my account, which I cannot access. I don't know how I can be any clearer. My name is David Williams, and my phone number is (496) 270-3984 My address, which is on my order statement as well is 5570 Circle Drive  Raleigh, NY 10373", "domains": ["account access"], "labels": {"slots": ["phone", "street address", "zip code"]}}], "ABCD--train--7742": [{"speaker": "user", "text": "I have a question about my account.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7743": [{"speaker": "user", "text": "Hi, my name's Sanya Afzal.  I have a premium subscription there", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "yes, they are: X4XZNLNO9T 1864259962", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7744": [{"speaker": "user", "text": "Hi!  I am hoping to check on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephbanter816@email.com Username: josephbanter816 The order ID is Order ID: 4103093957", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7745": [{"speaker": "user", "text": "Hello, I hope you can help me.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal LMQ7UGO4NJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: safzal78", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: safzal78@email.com Username: safzal78 I'd prefer to cancel", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Order ID: 4602084614", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7746": [{"speaker": "user", "text": "I saw a pair of jeans by michael kors that I really liked, is there a good way to remove grass stains from them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7747": [{"speaker": "user", "text": "I would like to upgrade to overnight shipping for an item just ordered. I would like to get my item as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID 8E3BCIS1HF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7748": [{"speaker": "user", "text": "HI, I am trying to order a pair of hilfiger jeans, however, whenever I add them to my cart, my cart won't update", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7749": [{"speaker": "user", "text": "Hi! I was calling because I was charged for the order even though I never bought anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "sanyaafzal800 sanyaafzal800@email.com Order ID: 6051607581", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7750": [{"speaker": "user", "text": "Hi I'm trying to buy some boots, but my cart won't update when I push the add to cart button", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7751": [{"speaker": "user", "text": "I have a question about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7752": [{"speaker": "user", "text": "I want to confirm the shipping address of my order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "3029907739 LJWUYWG1E6", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7753": [{"speaker": "user", "text": "Hi how much will it cost to gift wrap items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7754": [{"speaker": "user", "text": "Hi, I needed some information from you I was thinking of buying some stuff and would like to know what happens if I was late on a subscription payment.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7755": [{"speaker": "user", "text": "I want to return an item as it has a stain.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "jw634473 jw634473@email.com 9241611703", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8515 2nd Ave  La Fayette, CA 60698", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7756": [{"speaker": "user", "text": "My credit cards keeps saying it's invalid on your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7757": [{"speaker": "user", "text": "Hello I have not received my order yet, I have been waiting for 9 days for it to arrive", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Albert Sanders Account ID: 5ZFN882VWY Order ID: 2607339209", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it was a Calvin Klein shirt for $94", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Address: 5103 Kennedy St  San Mateo, NY 50470", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7758": [{"speaker": "user", "text": "My name is David Williams, and I have an order that I need to check, but I can't remember my username to login.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "I believe the email I used was davidwilliams841@email.com My address is 510 Lincoln Ave La Fayette, NY 65774 I'm sorry that's 5190 Lincoln Ave actually", "domains": ["account access"], "labels": {"slots": ["email", "zip code", "street address"]}}], "ABCD--train--7759": [{"speaker": "user", "text": "Hi, there is a jacket I really want, but the site says it is out of stock\\", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--7760": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  My Order ID is 3345587428.  I need to return this Michael Kors jacket for $59.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return color"]}}, {"speaker": "user", "text": "My username is alberts7, and my email address is alberts7@email.com.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "2707 Lexington Ave, San Lima, WA 37550.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7761": [{"speaker": "user", "text": "I want to check the status of my subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7762": [{"speaker": "user", "text": "I'm trying to make a purchase and my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7763": [{"speaker": "user", "text": "Yes I would like to know when your annual sale begins", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7764": [{"speaker": "user", "text": "I am trying to make a purchase, but it keeps telling me that my credit card is invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7765": [{"speaker": "user", "text": "I want to return a jacket I purchased last month It's much smaller than I thought it would be", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "username is crystalm426 crystalm426@email.com and order id is 7291601083 I don't have the original packaging anymore. Can I still return it?", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "no that's not acceptable I paid $94 for this jacket and I can't even wear it I only bought it 2 weeks ago and I haven't even wore it because it's too small", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7766": [{"speaker": "user", "text": "yeah, I wanna know about tailoring a pair of jean, how much is it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7767": [{"speaker": "user", "text": "I would like to return my item.  it was the wrong color my order number is 6315261003", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "yes.   my email is rodriguezd237@email.com  I am a gold member", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "5212 Circle Drive La Fayette, NY 15413", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "email is rodriguezd237@email.com I can do by store if one is close enough Thank you.   I need the store location please", "domains": ["product defect"], "labels": {"slots": ["email"]}}], "ABCD--train--7768": [{"speaker": "user", "text": "I want to know what the status of my refund is because i haven't seen an update.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "czhang66  czhang66@email.com  6940428693", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7769": [{"speaker": "user", "text": "Hello, I submitted a request for a refund and I am checking on the status, has the refund been issued?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "order ID is 8315443588", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--train--7770": [{"speaker": "user", "text": "I need a refund on order 9100986 purchased 12-24-19 via credit card.  I'm a Gold member safzal45", "domains": ["product defect"], "labels": {"slots": ["username"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "9100986790 safzal45 safzal45@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "6737 Kennedy St Baltimore NY 86533", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "$59 thanks you've been great. I'm done now", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund check has been made in the amount of $59 dollars which will be mailed to you. Can I help you with anything else?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7771": [{"speaker": "user", "text": "Hello, my name is David Williams", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--7772": [{"speaker": "user", "text": "m trying to use this promo code but  it keep saying invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7773": [{"speaker": "user", "text": "yes i'm trying to view your site and its running really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7774": [{"speaker": "user", "text": "email says you're sending my order to my x's house and is out for delivery can you check before I blow?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "MY address and where the package should be arriving today is  8640 Kennedy St  Raleigh, WA 57637 sorry, jumping ahead here,  joyce wu TPAICNSG0O is to verify account", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "account id"]}}, {"speaker": "user", "text": "jw570049  jw570049@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7775": [{"speaker": "user", "text": "Hi...I bought Guess jeans recently but when I received them the color isn't the same as on the website so I would like to return them my order id is 3161028116", "domains": ["product defect"], "labels": {"slots": ["name", "order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "my name is Rodriguez Domingo and the order id is 3161028116", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes it is rodriguezd402 and the email is rodriguezd402@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Here it is....4729 brushwick dr in brighton, MI, 49916", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7776": [{"speaker": "user", "text": "Hello. What is your companies return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7777": [{"speaker": "user", "text": "I have a particular question about an item and don't know if you'll be able to find out", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7778": [{"speaker": "user", "text": "Hello You might have heard of me. I am Sanya Afzal and I run a very popular Instagram shopping account I ordered some clothes from your site to feature on my account But there is an issue with my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Fine My account is TFTYPNVQ9Y My order is 6203945955 Ugh this is so tedious. I should have asked my assistant to do this", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7779": [{"speaker": "user", "text": "I would like to cancel the second item I ordered. I didn't mean to order the second item.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: 935IU4SKTF Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7780": [{"speaker": "user", "text": "Hi i am interested in buying some things but i have some issues with sizing what is the return/refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7781": [{"speaker": "user", "text": "Hello! i keep trying to search for an item and getting 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7782": [{"speaker": "user", "text": "I wanted to change the shipping address of my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Great!  the Order ID: is 9742482257", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Name is David Williams Acct #:  S60CT1PQ8Z Great!", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0669 Brushwick Drive  Baltimore, WA  22050", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "615-647-5065 dw356514@email.com", "domains": ["shipping issue"], "labels": {"slots": ["amount", "email"]}}], "ABCD--train--7783": [{"speaker": "user", "text": "Hi, I need help recovering my username my name is Sanya Afzal", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "58131 sa997404@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7784": [{"speaker": "user", "text": "What color does the jacket come in? I want to return the jeans I ordered. Here's the order ID:Purchase Date: 2019-12-28  Order ID: 6332553218", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return stain"]}}], "ABCD--train--7785": [{"speaker": "user", "text": "Hi there Is there a local store near me? When does it open?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7786": [{"speaker": "user", "text": "Hello. I'm thim Sorry,I'm thinking about buying the 54 dollar guess boots but I need some more info on them.", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["boot"]}}], "ABCD--train--7787": [{"speaker": "user", "text": "I can't access my account because I lost my cellphone that I use for authentication. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7788": [{"speaker": "user", "text": "I wanted to inquire about extending my premium subscription service.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Santa Afzal Q4OFKWR3WS", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "That would be helpful, thank you (165) 087-2261", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--7789": [{"speaker": "user", "text": "I would like to change my shipping method, so that my delivery is for next week. I'm trying to avoid shipping fees.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "I have both - My name is Rodriguez Domingo, and my account ID is OV0LJT1XA6", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 2179355685", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7790": [{"speaker": "user", "text": "I would like to buy something but my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7791": [{"speaker": "user", "text": "HI, I was looking to find out how I can keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix is my name, and my account ID: MSNU9VW06H I have a premium subscription already I was wondering what the fee is to keep my account active?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--7792": [{"speaker": "user", "text": "i have a big issue with shipping the cost is way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: cz405649 Email Address: cz405649@email.com Order ID: 9954188350", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7793": [{"speaker": "user", "text": "I am wondering if I can get an extension on my premium subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "ok, my account id is ASEDNSDVIV My order id is 1027160873", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7794": [{"speaker": "user", "text": "I have this subscription shopping service and wanted to make sure that it is still active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: NHKOHPSEVR Order ID: 0257369738", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7795": [{"speaker": "user", "text": "I need to return some boots", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "The order ID is: 7294050987 albertsanders230@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}], "ABCD--train--7796": [{"speaker": "user", "text": "Hi, I wanted to check on my order status...my shipping price seemed way too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: cz278641 Order ID: 9611812617 Email Address: cz278641@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--7797": [{"speaker": "user", "text": "I bought a promotional package last month and it was supposed to come with a $40 credit but I still haven't received it what's going on?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7798": [{"speaker": "user", "text": "Hi there, I've been trying to access my account but I seem to have forgotten my username. Could you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "No problem. My phone number is (768) 599-6783 and my zip code is 68626", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--train--7799": [{"speaker": "user", "text": "Hello. I cannot seem to log in to see my online shopping history. I have lost the phone for my 2 step authentication and dont know what to do now.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7800": [{"speaker": "user", "text": "Hey I need to know if you have a certain size of a particular product.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I need a Medium Guess shirt. The $69 one.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--train--7801": [{"speaker": "user", "text": "Good afternoon. I wanted to initiate a return of something I bought on your site because upon arrival, it appears to have what I believe to be a mustard stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure. My username is chloezhang675. My email address is chloezhang675@email.com And the order ID is 1592434612", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure. It is 6086 Brushwick Dr  Newark, CA 31706", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7802": [{"speaker": "user", "text": "Hi there, sorry to bother you with this. i think I'm in the right department. Um I want to check the status of an order  because it seems like I was charged extra for something I didn't have on it?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Norman Bouchard and SFUOF7MIN2", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4979335864 Not too sure how it could have happened", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7803": [{"speaker": "user", "text": "I need to change the phone number on my account, one of the numbers is off.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(257) 853-6041", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "The four should be a three. Sure, my zip code is 10881. Username is jw697322  jw697322@email.com Thanks a lot for your help.", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--train--7804": [{"speaker": "user", "text": "i would like to check the status of my order because there seems to be an extra fee added for no reason", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Norman Bouchard. account id is YBYQ9QFNHA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7805": [{"speaker": "user", "text": "I signed up for a premium subscription, is it possible to get a extension, I need more time to get money.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My name is Sanya Afzal My account ID is HOVHJC1XZP And my order id is 1347533975", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7806": [{"speaker": "user", "text": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid. I was hoping you could help me with it I got this code 8 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7807": [{"speaker": "user", "text": "I would like to check an order please.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: WKKVCJCWJK", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Alessandro Phoenix, Order ID: 5480354319", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7808": [{"speaker": "user", "text": "Hello I am trying to find some information on my order", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I have the order ID.  It is 1012809669 I also have user ID of cm442144 and email of cm442144@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--7809": [{"speaker": "user", "text": "Can I upgrade shipping to overnight delivery?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "NRPFXEX6QP 4312302097 Silly me, I just logged in my account and saw its delivered I feel silly \ud83d\ude02 No need to upgrade I guess", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7810": [{"speaker": "user", "text": "Hello. I need to change my address you have for me because it is wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "7498 Lincoln Ave  Brighton, WA 36131", "domains": ["manage account"], "labels": {"slots": ["amount", "zip code"]}}, {"speaker": "user", "text": "36131, (269) 979-3555, 5454", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "username is ap106624", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--train--7811": [{"speaker": "user", "text": "hi! I was calling to resolve a problem I have..", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: OXN1WVDER9 Order ID: 0176496412", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7812": [{"speaker": "user", "text": "I want to check the status of my order but I've forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "93091 (480) 518-8723", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7813": [{"speaker": "user", "text": "I want to know where my package is", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "T8ZJTML3WE and 7885261913", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "alessandrop123 and alessandrop@email.com sorry alessandrop123@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--train--7814": [{"speaker": "user", "text": "Hi.  I have a question before I purchase some jeans. I'm looking at the Michael Kors jeans and I'm wondering what the outseam leg length is?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7815": [{"speaker": "user", "text": "Hello, I would like to know how long the arm length is for the Michael Kors shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7816": [{"speaker": "user", "text": "Thanks for the welcoming message my name is Joyce Wu and I am calling to complain I want to buy an item but it was cheaper yesterday much cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "ok I can do that Order ID: 9078678619 Account ID: QOELUDNBZP", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7817": [{"speaker": "user", "text": "Hi, can you et me know when my subscription expires?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders CAEPUJXAX4 5058530075", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7818": [{"speaker": "user", "text": "Hi, I noticed my subscription was removed from my account... I just wanted to know the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7819": [{"speaker": "user", "text": "my subscription was removed, but I want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "There is neither Address: 7035 Circle Drive  La Fayette, WA 10175  Product: Boots  Brand: Michael_Kors  Amount: $59", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--train--7820": [{"speaker": "user", "text": "Hi, I signed up for the subscription service, but I do not have the funds to pay for it right now. I wondered if I could go ahead and use the benefits and then pay for it next Friday when I get paid", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My account ID is 3LXHBLMHGJ and my order ID is 7848182656", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7821": [{"speaker": "user", "text": "I was hoping to try to change the phone number on my account. I accidentally put one of the numbers wrong/", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Phone Number: (939) 333-7702  Member Level: Bronze  Email Address: aphoenix844@email.com  Pin Number: 727544  Username: aphoenix844 I'm not seeing a order ID but I do have the address?", "domains": ["manage account"], "labels": {"slots": ["phone", "email", "pin number", "username"]}}], "ABCD--train--7822": [{"speaker": "user", "text": "I would to know more about the jacket I am purchasing. I am wondering what is the jacket material?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7823": [{"speaker": "user", "text": "hi I want to get an item, but my card was rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7824": [{"speaker": "user", "text": "Hello, I need to move my shipping to next week. I need to save on shipping honestly, it's too much.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Albert Sanders and my order ID is 9034852634", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7825": [{"speaker": "user", "text": "I just got an email confirmation on my order, and it looks like you are shipping 2 of item to me.  I only wanted one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: F5Q8PTYU91", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1177478183", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$94 thanks!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7826": [{"speaker": "user", "text": "Hi, I have found a great deal today! I was wondering if the things in my shopping cart will get free shipping if I go through with the order?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7827": [{"speaker": "user", "text": "HI there, I need to make some changes to my order.  Can you help me change some shipping details please?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Rodriguez Domingo my account ID is CH1QW72V0H Order ID: 6156128402", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7828": [{"speaker": "user", "text": "Hello, I would like to return a Tommy Hilfiger jacket as the product has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "sa456627, sa456627@email.com, 7782592643", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7829": [{"speaker": "user", "text": "Hello, can you check an order for me. The payment says credit card but that was not the way I payed.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My name is Norman Bouchard My id is D8GU7E9K0A", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My zip code is 67385, phone number is (003) 252-5446, and order id is 9133436877", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone", "order id"]}}], "ABCD--train--7830": [{"speaker": "user", "text": "Hi. My subscription was removed but I want to have it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--7831": [{"speaker": "user", "text": "I'd like to check on a refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidw07, davidw07@email.com, 3030896243 There ya go bro!", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7832": [{"speaker": "user", "text": "Hi I want to return my order", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo862 Email Address: rodriguezdomingo862@email.com Order ID: 0292225404", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7874 Primrose Ave  Baltimore, TX 82334", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7833": [{"speaker": "user", "text": "I would like to know about the benefits of getting a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7834": [{"speaker": "user", "text": "i love my subscription and want to check the status i want to see when the annual fee is due my name is Rodriguez Domingo", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "account id - EBEOYAK5GX Order ID: 0220176622", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7835": [{"speaker": "user", "text": "Whenever I search it just has the spinning wheel like it is loading for some reason. It seems to keep happening anytime I try and search on the site", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7836": [{"speaker": "user", "text": "How long does a premium membership last?  I am thinking about purchasing it.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7837": [{"speaker": "user", "text": "Hello I need to change my shipping info", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "ap557258, ap557258@email.com, 9038133454", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7838": [{"speaker": "user", "text": "Hello, I need to change my shipping details. I've recently moved.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yes Chloe Zhang IDMUVPKCMN is my ID", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username is chloezhang226 email is chloezhang226@email.com order id is 1397366075", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The correct address is 100 Vine Rd Monterey, WA 77409", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7839": [{"speaker": "user", "text": "Hi. I'd like to know when you guys open. I'm in Newark WA", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7840": [{"speaker": "user", "text": "I went out sailing yesterday and I dropped my phone into the lake Now I can't get into my account because that was the phone that I used for the two-factor authentication Can you help me get into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sanya Afzal sa015576@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7841": [{"speaker": "user", "text": "Hi i just got an email stating the awesome benefits of the different subscriptions. Based on my level it seems im missing about 40 bucks worth of credits from a promotional package i got", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7842": [{"speaker": "user", "text": "Hey, what's the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "LEMOVY6ZB7, 4350259313", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7843": [{"speaker": "user", "text": "Hi there, just looking to see if I can find out when the annual sale ends.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7844": [{"speaker": "user", "text": "HI, the site is taking forever to load. I know I am connected because the little wheel thing spins, but that is the only activity that is happening.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7845": [{"speaker": "user", "text": "Hi I like a refund because I just bought a Michael Kors shirt but I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Account ID: OLG9I43BBM Username: rd970922 Email Address: rd970922@email.com Order ID: 6991683611", "domains": ["product defect"], "labels": {"slots": ["account id", "username", "email", "order id"]}}], "ABCD--train--7846": [{"speaker": "user", "text": "Hello, I would like to inquire as to the washing instructions of a shirt I am thinking about ordering", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7847": [{"speaker": "user", "text": "Hey I'm trying to buy something buy my card keeps getting declined, what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7848": [{"speaker": "user", "text": "Hi, honestly I'm just frustrated right now because everytime I go on the site, everything is out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7849": [{"speaker": "user", "text": "How long does a premium membership last?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7850": [{"speaker": "user", "text": "Hi, I placed an order and... now I want to upgrade to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: G21IZ4UNDB Order ID: 5457045444", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7851": [{"speaker": "user", "text": "Oh my stars, please can you help me? My wife is going to KILL me! I got a massive wine stain on her new Michael Kors jacket. Please tell me you have some tips on how to get stains out?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--7852": [{"speaker": "user", "text": "I am trying to place an order, but all I see is a circle spinning on the screen. Nothing ever loads.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7853": [{"speaker": "user", "text": "Hello, I'd like to return an item please", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: jwu95262@email.com jwu95262 is my username Order ID: 7396248490", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "It's: 4244 Brushwick Dr  Newark, MI 29140", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7854": [{"speaker": "user", "text": "yes i would like to see how i can get my shipping moved to next week?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Alessandro Phoenix, Account ID: HUQVIUKNXA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5430466369", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7855": [{"speaker": "user", "text": "Hello I'm 5 days out from ordering and still haven't gotten it wondering if it's time to be worried yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joyce Wu joycewu7", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "joycewu7@email.com 3953073274", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--train--7856": [{"speaker": "user", "text": "Hello, I need some help with my credit card, it keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7857": [{"speaker": "user", "text": "Hi I am trying to research some boots, but the search bar is giving me problems.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7858": [{"speaker": "user", "text": "I am interested in the MK boots but I would like to know if they are waterproof?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7859": [{"speaker": "user", "text": "Hi! I previously signed up for the premium tier and was wondering when it expired.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--train--7860": [{"speaker": "user", "text": "Hi there. Can you check the status of an order? It's after my expected delivery date", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is Albert Sanders, account ID JYODHTYMBT and the order id is 5682712031", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7861": [{"speaker": "user", "text": "I have an issue getting into my account I lost my house somewhere in my house. I can't find it anywhere and it's the phone I use for the two-factor authentication Can you help me get back into my account to see my shopping history?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My pin is 477130", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7862": [{"speaker": "user", "text": "Can you check on my subscription status for me? It looks like it's inactive?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 5XPYV3UPZA Order ID: 7180538318", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7863": [{"speaker": "user", "text": "Hi I have completed the return but the charge on my billing has not been reversed yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: alberts6 Email Address: alberts6@email.com Order ID: 9000939139", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7864": [{"speaker": "user", "text": "I wanted to know my subscription status??", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: WX55FTBV60", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It's : 2506913403", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--train--7865": [{"speaker": "user", "text": "Hello. I received a promo code for my birthday event and I am thinking of buying a shirt. can I use the code now?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7866": [{"speaker": "user", "text": "Good afternoon. I recently purchased Tommy Hilfiger boots (order ID 3585632408) in the amount of $59.00. I have sense found out that I grossly over paid and need to see if this was the correct price?", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Norman Bouchard Acct #L0MUHDT78F", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--train--7867": [{"speaker": "user", "text": "Good afternoon. I was trying to log onto my account but I forgot my password. Would you be able to help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7868": [{"speaker": "user", "text": "Hi, my husband told me I should check my account because I might have missing credits that haven't been applied I'm a subscription member", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7869": [{"speaker": "user", "text": "Yes i would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "davidw73 i my username, davidw73@email.com is email address and my order id 5135924682", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "great! 2340 Circle Drive  Baltimore, WA 55208", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7870": [{"speaker": "user", "text": "My credit keeps getting rejected Trying to buy woman's boots", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7871": [{"speaker": "user", "text": "hi what is this tommy hilfiger shirt made of?  besides boyfriend material", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7872": [{"speaker": "user", "text": "Can you help me get into my account?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "77817 (011) 420-1567", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7873": [{"speaker": "user", "text": "i received an email saying my shipping address was invalid si i need to check on that.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders Z8HQJJVD8K", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "albertsanders470  albertsanders470@email.com  2233444813", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7874": [{"speaker": "user", "text": "I have been trying to make a purchase but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7875": [{"speaker": "user", "text": "yes, i'm little upset that this one item is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--7876": [{"speaker": "user", "text": "Hello, I have a question about my subscription status. Can you tell me if I owe anything to keep it active?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: CGVTHJ2OWR Order ID is 5602627061", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7877": [{"speaker": "user", "text": "Sure, it's Joseph Banter", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}, {"speaker": "user", "text": "Address: 8716 Lincoln Ave  Monterey, TX 62251 (632) 318-8481", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--train--7878": [{"speaker": "user", "text": "Hello. I received an email confirmation for an order that I made. The email says I ordered 2 but I only ordered 1.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "2EV1DTMONK is the Account ID. 0489597983 is the order ID", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "If that doesn't work, you can try 2EV1DTM0NK zero instead of the alphabet \"O", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "$49 Thank you", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7879": [{"speaker": "user", "text": "I got charged twice for a subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Account ID: 84IQWZIUPL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4024960949", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Amount: $79", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--train--7880": [{"speaker": "user", "text": "Hello. I need to check my account for my info about my order. But I can't get past the two factor authentication because I no longer have the same phone number I used it. used to*", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7881": [{"speaker": "user", "text": "I wanted to buy the Calvin Klein jeans and I checked it on you site yesterday - it was much cheaper then than today's price.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Joyce Wu, and my account id is VUGLL2E3BD", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Acc id is VUGLL2E3BD, and the order id is 6785991680", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7882": [{"speaker": "user", "text": "Hi, I was just wondering if the Calvin Klein boots are waterproof.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7883": [{"speaker": "user", "text": "i need to remove an item from my order because my wife decided after i placed the order that she did not want something.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "TK60Y0KLJN  8579248178", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "Okay. $84 will be refunded to your credit card shortly. You will also receive a shipping label to send the item back. Is there anything else you need?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7884": [{"speaker": "user", "text": "Hello, I'm trying to return a product. It had a stain on it when I got it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: dwilliams917 dwilliams917@email.com Order ID: 2967364288 It's too bad because I really liked this shirt", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay great, my address is 0510 2nd Ave,  La Fayette, MI 47170", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7885": [{"speaker": "user", "text": "The delivery time on my order seems to be wrong and needs to be changed, could you check the status of that?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "ASF2Y7F8DY Rodriguez Domingo", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7886": [{"speaker": "user", "text": "Hello! I bought a MK jacket from your site yesterday. I chose 2 days delivery because I need it this week. But apparently the receipt shows that it will be delivered next week.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My email is joyce@gmail.com, user name: Coconut, order ID: 7003001310, account ID:  GFJIX3PUKG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7887": [{"speaker": "user", "text": "Hello. I have a problem with my promo code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--train--7888": [{"speaker": "user", "text": "I can't get the website to run at a normal speed. It takes forever to load pictures", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7889": [{"speaker": "user", "text": "I need to access my account but unable to cause I can't remember my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "37774 that's my zip code crystalm403@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--train--7890": [{"speaker": "user", "text": "I am trying to log into my account and it's saying I need a two factor authentication code but I lost the phone that was connected to the account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--7891": [{"speaker": "user", "text": "i completed a return but i do not see the reversalof the charge on my billing statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "normanb8 Order ID: 2638634616 Email Address: normanb8@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--7892": [{"speaker": "user", "text": "Hello, the reason I contact you is because im trying to use a promo code but it doesnt work", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--7893": [{"speaker": "user", "text": "I was looking at a pair of jeans I want but I was trying to see if they were available in a smaller size.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7894": [{"speaker": "user", "text": "Hi! How can I get a premium membership.  I need to buy somethings for easter", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7895": [{"speaker": "user", "text": "Hi I'd like to find out why a subscription was added to my account. I didn't sign up for anything like that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--7896": [{"speaker": "user", "text": "Hi Yesterday i saw that the pants i want to buy were much cheaper than they are today", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Yes Item Jeans Brand Guess currently they are 74 and yesterday they were 67", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "ZAFU75JHBF Order id - 6436437019", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7897": [{"speaker": "user", "text": "I was trying to track one of my goods but the effort was in vain", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "The Account ID: FFJZS7ZGT Order ID: 1354226379", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: davidw54@email.com Username: davidw54", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--train--7898": [{"speaker": "user", "text": "I want to check my order status, you're charging me for another fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "EPWPSAEGIW, and order ID is 6091044746", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7899": [{"speaker": "user", "text": "Yes I need to know if I get international shipping with my subscription?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7900": [{"speaker": "user", "text": "I want to return the item below because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rodriguezd134  rodriguezd134@email.com 6466277310", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4747 Lincoln Ave  Jacksonville, TX 71909", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7901": [{"speaker": "user", "text": "Hi I am having an issue logging into my account. I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "PIN is 486232", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--train--7902": [{"speaker": "user", "text": "Hi, I wanted ot make sure that shipping cost was included in the advertised cost. I got an email showing that it wasnt. Was there anything you could do to help me with that?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "6355448853 jbanter8 VEXK7QGSSC", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "account id"]}}, {"speaker": "user", "text": "sure thing. my email is jbanter8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--train--7903": [{"speaker": "user", "text": "I've recently. moved and need to change my shipping addresson an order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Email Address: josephbanter226@email.com Username: josephbanter226 Order ID: 6620584006", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7904": [{"speaker": "user", "text": "Yes, I need to check on my order. I noticed that the delivery time is incorrect, and needed to adjust it if possible.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sure. Alessandro Phoenix and my account ID is QM5NEI340C", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7905": [{"speaker": "user", "text": "Good Afternoon.  I am interested in a premium membership.  Please tell me what this includes I need to buy several products and want to know if it's worth the money  Please advise", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7906": [{"speaker": "user", "text": "Hello, I would like to complain about an item that is always out of stock. It is very frustrating!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--train--7907": [{"speaker": "user", "text": "There is an item I want to buy and when I looked yesterday, it was cheaper than it is today.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: U2R1U3CSLA and Order ID: 2311714404", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7908": [{"speaker": "user", "text": "Hi, i was looking at buying a pair of jeans yesterday. Bought them today at double the price. I shouldn't have to pay the full price.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: P91BNRUKMP", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4648791116", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--train--7909": [{"speaker": "user", "text": "Greetings! I want to buy a few products, but I can't because my cart does not what to update. Can you help me out?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "Sure, just a minute, I'll try adding my order again after I log in/out. Hey! It worked! Did my order for my $99 Calvin Kleins go through that time?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--train--7910": [{"speaker": "user", "text": "Yes i'm trying to buy something on the site but every time i try to put it in my cart it not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7911": [{"speaker": "user", "text": "hello i am interested in amazing jeans by guess but i am outside a lot how do i remove stains from these cjeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7912": [{"speaker": "user", "text": "I have an issue with my order and I need help", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "yes My zip code is 56561 My phone number is (156) 740-3640 At least I still remember those lol", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7913": [{"speaker": "user", "text": "Hello, I would like to pay my subscription fee because I want to keep it active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "TESKI5FFHK,  2526945284", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7914": [{"speaker": "user", "text": "I'm curious about a promotional 40 dollar offer we were under when we signed up for premium never ended up seeing that 40 dollar credit hoping we can get it..", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7915": [{"speaker": "user", "text": "Hi I have a question about an order that I placed awhile ago.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Rodriguez Domingo rodriguezd078@email.com 5525460148", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "3557 2nd Ave  Baltimore, WA 34737", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--train--7916": [{"speaker": "user", "text": "I placed an order, but I have changed my mind. I want to cancel my order before it ships.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "For an item - GUess jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Ok. My usernamme is rd365858 My email is rd365858@email.com and my order id is 5541847408", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$94 Great, thanks", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7917": [{"speaker": "user", "text": "Hey, I need a refund. I changed my mind about an order. I don't like the look of the jeans as much as I had thought I would.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Norman Bouchard and EHDUCLYLFO", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "nb103665 nb103665@email.com and 5533404261", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7918": [{"speaker": "user", "text": "Hi, I had a question regarding my account.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "ok, my name is Sanya Afzal My account ID is UFLKTEZOWD If it also helps, the order ID is 5954144916", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Yeah, the boots I got was supposed to be $54 but as you can see there's extra fees attached to it. I wanted to know how come I'm not paying $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7919": [{"speaker": "user", "text": "hi i seem to have a problem with my payment on my boots order", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "system", "text": "Ms. Zhang, the system shows that you have an amount of $49 due today.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--7920": [{"speaker": "user", "text": "The Calvin Klein shirt I want is out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Yes, the order ID is 0626252373", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I have an order ID, it's 0626252373", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "josephbanter975, and josephbanter975@gmail.com", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--train--7921": [{"speaker": "user", "text": "Hi good afternoon I had a question about your return policy I was looking at a few items but just wanted to know how the return policy works", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7922": [{"speaker": "user", "text": "do I qualify for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7923": [{"speaker": "user", "text": "I need to check the status of my order. I also want to change the delivery time.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "93KLUTIMVK, Sanya Afzal", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--train--7924": [{"speaker": "user", "text": "The search result keep showing 'No Result Found'.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7925": [{"speaker": "user", "text": "Can I add another item to an order I submitted?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: VJEBFIDKNT Order ID: 4397701192", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Thank you very much.  Tommy Hilfiger boots for $64.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--train--7926": [{"speaker": "user", "text": "Hey I had a quick question", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7927": [{"speaker": "user", "text": "Hi there. I need you help?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "my username is nbouchad029, email address is nbouchard029@email.com and the order id is 8252206863", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "My refund should be $100 and I want that to go toward the purchase of your guess boots which cost $94", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "Ok, I will move $94 from the refund to a purchase for Guess Boots", "domains": ["product defect"], "labels": {"slots": ["amount", "name"]}}], "ABCD--train--7928": [{"speaker": "user", "text": "Hi, I ordered a shirt a while ago and it arrived with a big purple stain on the left sleeve I was wondering if I would be able to return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Sure thing. My username is joycew68 Email : joycew68@email.com and my order ID is 4193884697", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It's a Guess shirt", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Sure thing 0357 Woodshore St  Baltimore, CA 30141", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7929": [{"speaker": "user", "text": "hey I need to make a return b/c you sent me the wrong size is a michael kors jacket 2 sizes too small", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rdomingo023 rdomingo023@email.com 7967235974 still haven't opened packaging could see it was too small right away", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6068 2nd Ave Raleigh, WA 39584", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7930": [{"speaker": "user", "text": "Hi, I am unable to access my account because I have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7931": [{"speaker": "user", "text": "Hi! My name is Norman Bouchard and I want to change the name on the account because it is currently spelled incorrectly!", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Yes of course. My Address is 4830 Brushwick Dr Newark, MI with a Zip Code of 10965. The email associated with my account is nb608477@email.com.", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "email"]}}, {"speaker": "user", "text": "Oh ok. My username is nb608477.", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--train--7932": [{"speaker": "user", "text": "Hello I would like to know if the Calvin Klein boots come with a warranty because I am interested in purchasing them", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7933": [{"speaker": "user", "text": "I can't access my account because I lost my phone with the 2 factor authentication on it I needed to see my shopping history", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: chloezhang213@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--train--7934": [{"speaker": "user", "text": "hi, i was wondering if the boots i had in mind come with a warranty?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7935": [{"speaker": "user", "text": "Hi, I would like to know the status of my refund. I think I want to update it.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Yes, they are  8001770281, josephbanter526,josephbanter526. I don't know my account ID  josephbanter526@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}], "ABCD--train--7936": [{"speaker": "user", "text": "Your search bar isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7937": [{"speaker": "user", "text": "I would like to check my account status for missing credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "I'm not sure but it is for a pair of Calvin Klein jeans for $49", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--train--7938": [{"speaker": "user", "text": "the website is running really alos, i would like to know why the website is not usable to this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7939": [{"speaker": "user", "text": "Hi I am trying to make a purchase but my credit card keeps getting rejected. I know it's good. What can I do?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7940": [{"speaker": "user", "text": "Do you guys have size 9 of boots by Calvin Klein.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7941": [{"speaker": "user", "text": "I have a premium subscription shopping service. My husband said that I might have some missing credits worth $40. Could you check the status of my account?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--7942": [{"speaker": "user", "text": "Hi, I bought a Guess jacket from your website recently I ordered a red one but was sent a black one", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "my username is rodriguezdomingo065 my order Id is 8398723188", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "oh right it's rodriguezdomingo065@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Oh good My address is 1664 1st Ave Monterey, WA 45017", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7943": [{"speaker": "user", "text": "Hello, I would like to return an item because it has a stain on it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cz498831, cz498831@email.com, 4257228992", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7944": [{"speaker": "user", "text": "need to add an item to my order that I forgot help?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "5628882649 157YNQ3ABV", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7945": [{"speaker": "user", "text": "yeah, your website is just too laggy! why so slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--train--7946": [{"speaker": "user", "text": "a charge has not been reversed after my return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--train--7947": [{"speaker": "user", "text": "i'm looking for the $64 guess tshirt online, but it's never in stock.  any ideas on when it might be available?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}], "ABCD--train--7948": [{"speaker": "user", "text": "I'm thinking of making a purchase, but I wanted to see what it would cost to have my name stitched onto it.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7949": [{"speaker": "user", "text": "Hi there, what happens if i'm late on a subcription payment? I want to purchase an item, but I'm late on paying for my silver membership status I'm a little short on money, but I need a dress to wear to my cousin's wedding. I will pay for the subscription with my next paycheck", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7950": [{"speaker": "user", "text": "Hello. I signed up for the premium subscription service and wanted to know the status of the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Yes My account ID is KWX2Z9ZOI0 Order ID: 4665828377", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7951": [{"speaker": "user", "text": "hi I want to check out the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "74QYPREU4A 3448145428", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7952": [{"speaker": "user", "text": "I want to return an item because it is the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: Joseph Banter, Username: josephb0, Email Address: josephb0@email.com, Order ID: 4685228823", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6980 Lexington Ave  Jacksonville, CA 18099", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7953": [{"speaker": "user", "text": "Hi I would like to know what's happening", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7954": [{"speaker": "user", "text": "hi, i have signed up for a subscription but i was wondering the status because i would like to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: VNQAQY5YWK Order ID: 1419780695", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7955": [{"speaker": "user", "text": "I need to make a change to my account because i moved", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "3816 Lincoln Ave  Baltimore, CA 96947", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "alessandrop948 alessandrop948@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "YTFLIHZS1V 0006958546 I need to change it for shipping", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I've moved to 313 Main St Baltimore, CA, 96947", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7956": [{"speaker": "user", "text": "I have a question about the Michael Kors boots. I see boots on a different site that I think are the exact same boot but they cost much less on the other site. I would like to buy them from this site because of my membership, but I don't understand w why the cost is so different", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--train--7957": [{"speaker": "user", "text": "Can you check to see that my order is going to the right address? My confirmation shows my old address. Order confirmation, sorry. I hope it's just a glitch", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID is ODUPNL5BEC Order ID is 0773848544", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username is safzal55 email address is safzal55@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7165 Primrose Ave  San Mateo, NY 4309 is my current address Can you check that that's where it's shipping to?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7958": [{"speaker": "user", "text": "Hi, when will your fall collection drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--7959": [{"speaker": "user", "text": "I did not choose overnight shipping when I placed my order, but I'm wondering now if I can still do that.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account # XG2BZIQPK XG2BZIQPKA and order number is  1895109060 I am able to purchase this jacket elsewhere if you're not able to ship overnight", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7960": [{"speaker": "user", "text": "I returned an item, but the but the charge is still there.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Joseph Banter, my username is josephb3", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "josephb3, josephb3@gmail.com, and ID 6846991665 hello?", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--train--7961": [{"speaker": "user", "text": "Hi, my name is Rodriguez Domingo.  I need to change the address in my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "5839 Woodshore St  San Lima, CA 62654", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "rdomingo339 rdomingo339@email.com and the order ID is 2405141983", "domains": ["manage account"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7962": [{"speaker": "user", "text": "Hello, I would like know if the Guess Boots are waterproof?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--train--7963": [{"speaker": "user", "text": "Hi I have a question about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--7964": [{"speaker": "user", "text": "I never received my product I have been waiting for 5 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Alessandro Phoenix 1143408065", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--train--7965": [{"speaker": "user", "text": "I need to change the shipping address for my last order. I just broke up with my boyfriend and moved out of our apartment. I'm staying with my mom now.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joyce Wu My current address is 0781 Kenned St, Monterey WA 53247 Oops! Kennedy", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "zip code = 53247 my email is jwu88665@email.com and my user name = jwu88665", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "email", "username"]}}, {"speaker": "user", "text": "619 Laura Drive Monterey WA 53247", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7966": [{"speaker": "user", "text": "yes i'm trying to buy something from your site but my cart isn't updating when i try to put it in there", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7967": [{"speaker": "user", "text": "I have a question about the premium subscription. I know it's coming due soon but I don't remember when can you help>", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "account id is UWJQUVE4VB order id is 1152597180", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7968": [{"speaker": "user", "text": "Hi, I'm having a lot of trouble with the search function on the website today I haven't been able to get even the simplest of searches to work.  The little wheel just keeps spinning", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--7969": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I need to check my order status, but I seem to have forgotten my username.  Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Sure.  My zip code is 30661.  My phone number is (009) 399-1401.", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--train--7970": [{"speaker": "user", "text": "I am trying to log into my account and have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--train--7971": [{"speaker": "user", "text": "Hello, I think the shipping address on my order is incorrect.  Can you check that for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Is the address it will be delivered to: 9637 Circle Drive  San Lima, CA 89259", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Yes, so I just wanted to see if the address they shipped to was: 9637 Circle Drive  San Lima, CA 89259 Which is my correct address.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Username: davidwilliams620 Email Address: davidwilliams620@email.com Order ID: 9787591740", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7972": [{"speaker": "user", "text": "Hello. I don't know why but the promo code you sent me two days ago keeps being rejected as \"invalid\". I'm getting frustrated.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Thanks! I'm Chloe Zhang. I don't know my account ID, but my email is czhang67@email.com. The item I'm trying to get is the Tommy Hilfiger boots.", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--train--7973": [{"speaker": "user", "text": "Hi i would like to know more about some tommy hiliger jeans you have for sale", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7974": [{"speaker": "user", "text": "How do you remove grass stains from jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--7975": [{"speaker": "user", "text": "I have this premium subscription shopping service and was hoping you could check the status of the subscription for me I would like to keep the subscription and wanted to know if there was a remaining balance on the account which is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: ODWX8D3CQH Order ID: 6474998201", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--7976": [{"speaker": "user", "text": "Hello. I have a question about my refund? Can you help me?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephbanter549@email.com josephbanter549 6066337548", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--train--7977": [{"speaker": "user", "text": "Hello, I would like to get more information on a Tommy Hilfinger polo shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--train--7978": [{"speaker": "user", "text": "Hello, I am thinking of buying something and want to know what has to happen to cancel a subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--7979": [{"speaker": "user", "text": "Hi, I want to remove an item from my order because I chose the wrong size.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "I don't have my username or email but my order ID is  7138047651", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "7397 Woodshore St  San Lima, NY 80305", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7980": [{"speaker": "user", "text": "If I purchase a premium membership when will it end?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--train--7981": [{"speaker": "user", "text": "Hi there.  I want to return the jacket I ordered if that's possible.  It's not the right color, I'm not sure what I was thinking when I bought it. Can you help with that please? Hello? Anybody there?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My e-mails is normanbouchard577@email.com The order number is... 0038339468", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "My address is 1858 Woodshore St Jacksonville, NY 32478", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7982": [{"speaker": "user", "text": "How much does it cost to have an item gift wrapped?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--train--7983": [{"speaker": "user", "text": "Hi!!!! I want to check the order of my new shoes, but I forgot my password. :(", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My phone number is 260-211-1965 My zip code is 33224", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--train--7984": [{"speaker": "user", "text": "Hi I have a question about a refund. I should have seen it awhile ago but I haven't yet. Can you check?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sa987286  sa987286@email.com 9508001039", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--7985": [{"speaker": "user", "text": "Hi can i check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "yes hiold on 7366081153 BNLFJ7LPTG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--train--7986": [{"speaker": "user", "text": "Hey! I've got a SUPER important trip coming up after all these coronavirus shenanigans are over. So I need to know: does my membership offer international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--7987": [{"speaker": "user", "text": "Hi, I'm trying to check out but my card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--train--7988": [{"speaker": "user", "text": "I never received my package, could you look into that", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "chloez55 chloez55@email.com 9645126282", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0106 Primrose Ave  San Mateo, WA 8181", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--7989": [{"speaker": "user", "text": "I am really, really frustrated with your store. There are MANY items that ALWAYS seem to be out of stock!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--train--7990": [{"speaker": "user", "text": "Hello, I am thinking about buying an item. I would like to know more about it before purchasing. Can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "It's a jacket from Tommy Hilfiger. The color is black. I don't have the style but it's 89 dollars", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--7991": [{"speaker": "user", "text": "I am thinking of buying a jacket but I wanna know more about it Product: jacket  Brand: Calvin_Klein  Amount: $74", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--train--7992": [{"speaker": "user", "text": "Yes i would like to change my shippiing details because it has changed", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My zipcode 14702  my phone # is  (317) 789-4569 and my email is rdomingo708@email.com", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--train--7993": [{"speaker": "user", "text": "I recently ordered a Michael Kors shirt, and my name was spelled incorrectly on my account. Might I change that?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My username is ap078030 The name on my account is \"Alessandro Phoenix", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "The email is ap078030@email.com, and my zip is 17064 My first name is \"Alesandro\", just one S. I just want it changed to that is all", "domains": ["manage account"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--7994": [{"speaker": "user", "text": "Hey, I'm looking at this Guess shirt for 49 buck and need to know about shrinkage", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--train--7995": [{"speaker": "user", "text": "I am trying to check the status of my order but I have forgotten what my username is, can you help me retrieve that?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "jb183443@email.com (431) 308-2501", "domains": ["account access"], "labels": {"slots": ["email", "phone"]}}], "ABCD--train--7996": [{"speaker": "user", "text": "Im trying to get some things but when ever i add to cart i dont see it there", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--train--7997": [{"speaker": "user", "text": "The name on my account is spelled wrong, I'd like to fix that.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "38192 My phone number is 9431817195 I don't know my user name, I've just used my name.", "domains": ["manage account"], "labels": {"slots": ["zip code", "order id"]}}], "ABCD--train--7998": [{"speaker": "user", "text": "I want to make a complaint I was charged for an order and I didn't make any purchase", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: sa135733 Email Address: sa135733@email.com Order ID: 4757070665", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "ok, I have gone ahead and refunded you the $84 - again very sorry for that accidental charge. Was there anything else I could help you with?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--train--7999": [{"speaker": "user", "text": "Hi my shipping cost was too high on a purchase I made", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal Username: safzal59 Order ID: 5641913094 Email Address: safzal59@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--train--8000": [{"speaker": "user", "text": "Hi, sorry I was attending another thing. I am mad, because I noticed that your item is way overpricec. overpriced*", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Another online retailers, I bought a jacket from you at $64 And I could have bought it from 50$ at eBay", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "JS21VWV3RD 1764379973", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--8001": [{"speaker": "user", "text": "i want to check the status of my account because i have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--8002": [{"speaker": "user", "text": "I am super frustrated because search is taking a long time all I see is a spinning wheel and all I want to do is shop", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--8003": [{"speaker": "user", "text": "Hey there! Can you let me know the status of my subscription? Not sure if it's active or not, but I want to pay anything due on it so it doesn't lapse. Name is Alessandro Phoenix", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "TKFCBPXA4X 9861007961", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--8004": [{"speaker": "user", "text": "Hello, I purchased an item and would like to get a refund as I have changed my mind about it", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "normanbouchard547@email.com, normanbouchard547 and the order id is 7495718328", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "4391 Kennedy St Baltimore, WA 14351", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "Perfect. I have loaded the gift card in the amount of $54 and we will get that sent to you immediately. Is there anything else I can help with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--train--8005": [{"speaker": "user", "text": "hello a sucscription was added ????????", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--train--8006": [{"speaker": "user", "text": "Hello. I lost my phone and now I can't log in. I have the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--8007": [{"speaker": "user", "text": "Hi my subscription was removed but i still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--train--8008": [{"speaker": "user", "text": "The website seems to be moving at a slow pace. I keep getting the blue spinning wheel and the page isn't going anywhere", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--8009": [{"speaker": "user", "text": "Hey I got charged for an order that I never purchased.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: crystalminh516 Email Address: crystalminh516@email.com Order ID: 8827660476", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--8010": [{"speaker": "user", "text": "yes I have a question for you?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "the jackety by michael kors for $69, how often should it be washed?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--8011": [{"speaker": "user", "text": "Hi I have a question about my account. I signed up for a premium subscription and it's going to be expiring soon. I'm waiting for the stimulus check to be deposited but wanted to know if I can get an extension on payment?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "LTKOYPMLPU 0913902565", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(892) 544-5855", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--train--8012": [{"speaker": "user", "text": "Hi! I recently had made a return and even though I have completed the return, the charge on my billing statement has not been reversed I was hoping you could help me with that", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: chloez24 chloez24@email.com Order ID: 1313561488", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--train--8013": [{"speaker": "user", "text": "I want to buy a jacket that I'm looking at but it was a lot cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--train--8014": [{"speaker": "user", "text": "Hi, I wanted to go shopping today but I have no idea what time my store opens.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--8015": [{"speaker": "user", "text": "can you help me get back into my account? I lost my phone, so I cannot chek on my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--train--8016": [{"speaker": "user", "text": "Hi. Can you tell me what your return policy is?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--train--8017": [{"speaker": "user", "text": "Why I can't use the promo code? It keeps saying its invalidated. I got the code 2 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--train--8018": [{"speaker": "user", "text": "I was trying to check on my acct online, but I can't get into it. Can you help with that?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "rodriguezdomingo418@email.com zip code 62838", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--train--8019": [{"speaker": "user", "text": "hello yes i wanted to get the status on my subscription Yes can you please tell me the status of my subscription, please", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Yes, My name is Albert Sanders my account number is PR9XRH6NXO and i don't have the order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--train--8020": [{"speaker": "user", "text": "Hi there. I have a shipping question for you today.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--8021": [{"speaker": "user", "text": "Hi I have an order in but I need to change the delivery time if possible", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Great, it's Sanya Afzal, GRUXHY4SZI, 1056196582", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--8022": [{"speaker": "user", "text": "Hello I would like to know what this Michael Kors jacket is made out of. The material.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--train--8023": [{"speaker": "user", "text": "hi- I was wondering if you have any information about the wear in period fo the Michael Kors Boots?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--train--8024": [{"speaker": "user", "text": "I have a general question when does you start to release your fall collection? I doubt I'll be doing much spring and summer stuff with this virus stuff going on", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--train--8025": [{"speaker": "user", "text": "I want to return a product I bought it had a stain", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Rodriguez Domingo Email Address: rodriguezd612@email.com  Username: rodriguezd612 Order ID: 3209576909", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "7336 1st Ave  La Fayette, WA 93350", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--8026": [{"speaker": "user", "text": "Hello, I have a shipping question I would like to get answered I was wonder if I receive free international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--train--8027": [{"speaker": "user", "text": "I would lie to check the status of my order because the delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Yes, my account id is NTBHAIV9SE and my order id is  5895255055", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--train--8028": [{"speaker": "user", "text": "Hey so I need to get a refund because I bought something, but I no longer need it.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "0639 Brushwick Dr  Baltimore, CA 92202", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--train--8029": [{"speaker": "user", "text": "SEarch is taking forever it keeps spinning! can you please find out what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--8030": [{"speaker": "user", "text": "Hi, I'm on your site and I want to place and order, but all I get is the spinning wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--train--8031": [{"speaker": "user", "text": "My husband told me that I should check the status of our account. We are supposed to have $40 in credits that aren't showing up.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--train--8032": [{"speaker": "user", "text": "Hi! I have a question about these jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--train--8033": [{"speaker": "user", "text": "I have a question about some jeans on your site I might want to buy these but I'm not sure I don't know if they will go with this shirt I have Do you know, are the jeans dark blue or are they black?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I am asking about the $54 Calvin Klein jeans on your site", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--train--8034": [{"speaker": "user", "text": "Hello, Every time I go to search on the website for an item there is 0 results being returned and its quite frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--1": [{"speaker": "user", "text": "I was trying to see my history but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "David Williams davidw33@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "14224 (791) 582-4288", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--2": [{"speaker": "user", "text": "Yes i would like to double check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephb7, email is josephb7@email.com and order id is 2033568069 yes i was getting the info", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--3": [{"speaker": "user", "text": "Yeah, this is Crystal Minh, my husband said that a subscription was added to our account but we didn't ask for it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--4": [{"speaker": "user", "text": "I would like to cancel my shipping order I ordered the wrong item,", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: OVXGGYVD6I Order ID: 9342308357", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--5": [{"speaker": "user", "text": "Hi I need to check the status of my shipped order.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: IB2VZRSYD8 Order ID: 0494833246", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It should have been sent to : 5144 Kennedy St  Newark, WA 18307, but I have an email stating otherwise.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Username: jbanter9  Email Address: jbanter9@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Username: jbanter9 Email Address: jbanter9@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "18307 Phone Number: (987) 148-5916", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--6": [{"speaker": "user", "text": "I need to pay my premium subscription fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: KAI0XG1DTO Order ID: 5472209180", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--7": [{"speaker": "user", "text": "hello i want to know about maintaining and keeping my subscription also want to know if I owe anything at the moment", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "I'm crystal minh AP5C86ZJVJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--8": [{"speaker": "user", "text": "Hi, I would like to know about an item that is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Michael_Kors  Amount: $49", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--val--9": [{"speaker": "user", "text": "i need an extension on my subscription with the corona, i jsut dont have enough money this month", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: 0KPMDFJOI8 Order ID: 4275107028", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Phone Number: (896) 274-3091 thanks for your help", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--val--10": [{"speaker": "user", "text": "Hi, I'm trying to confirm a shipping date, I had a contradictory sort of shipping date in an e mail. My Account ID: S2AU9BVVD8, Name is Norman Bouchard", "domains": ["shipping issue"], "labels": {"slots": ["account id"], "intents": ["status"]}}, {"speaker": "user", "text": "It's for Order ID: 7251863711 My status when I look on line says delivered, it has not been delivered yet. Is it still in transit?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I got notice before stating it will arrive tomorrow afternoon. Email Address: normanb6@email.com Username: normanb6", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--11": [{"speaker": "user", "text": "Hi! I received my shirt today however it is the wrong size. It should be S and not M", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: cminh149 cminh149@email.com and order ID is 1302908557", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4894 Primrose Ave  Baltimore, MI 54980", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--12": [{"speaker": "user", "text": "Hello! My name is Sanya Afzal I'm looking for a pair of boots but when I add them to my cart is it not there", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--13": [{"speaker": "user", "text": "Hi, my bill shows I was charged for something twice but I only purchased one item. Can you help?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID is 0619227361 Username is jwuwu Email is jwuwu@email.com", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--14": [{"speaker": "user", "text": "Hello.  I recently ordered a Tommy Hilfiger shirt but when I got my email confirmation, it stated I ordered two.  I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "It might be easier to check my order ID, which is 4617408620.  I only ordered one shirt.  I don\u2019t want two.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It is 1IHPVUXTUP", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--15": [{"speaker": "user", "text": "Hello, may I change my shipping date?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "INABNTDGSA, 8752636964", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--16": [{"speaker": "user", "text": "Hi. I'm trying to place an order but my cart won't update. I'm getting frustrated.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--17": [{"speaker": "user", "text": "Hi I have a question about a pair of boots you have on your site it's the calvin klein ones", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--18": [{"speaker": "user", "text": "I need to find out when my annual fee is due for my subscription. I don't want to lose it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "VMT39EY6FC  2022810246", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I don't have an email. My zip is 43466.", "domains": ["subscription inquiry"], "labels": {"slots": ["zip code"]}}], "ABCD--val--19": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I am trying to purchase Calvin Klein jeans, but my credit card keeps declining.  Please help.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--20": [{"speaker": "user", "text": "I wanted to return an item I purchased for my boss because I accidentally got the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Not a problem. I'm Norman Bouchard and my user name is nb964325. My email address is nb964325@email.com and the order ID of the item I want to return is 1095890473", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--21": [{"speaker": "user", "text": "Hi. I got an email that said I was receiving some items that I did not thought I would. Am I still going to receive just the Tommy Hilfiger shirt and Michael Kors shirt? My name is Joyce Wu and my account ID is 6Z1K9SMOCE", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}], "ABCD--val--22": [{"speaker": "user", "text": "Hello i want to know the state of my refund because i would like to add an item to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: safzal69 Email Address: safzal69@email.com Order ID: 0185760711", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The boots and I would like to add the boots refund of 84 dollars to my existing refund of 100 dollars", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund of $184 has been made to your account. Have a nice day.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--23": [{"speaker": "user", "text": "hi I need to now if you offer international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--24": [{"speaker": "user", "text": "Hi there I'm hoping to check in on the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure my username is asanders366 my email is asanders366@email.com Order ID: 4494912170", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--25": [{"speaker": "user", "text": "Is this the right place to make a complaint?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Chloe Zhang I don't have my account ID My Order ID: 0231408796", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "czhang11 czhang11@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--26": [{"speaker": "user", "text": "Hi I wanted to know if my purchase qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--27": [{"speaker": "user", "text": "I received my order but am looking at my email update and it seems the payment method is incorrect", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "56062 5325396740 ChloeZ", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}], "ABCD--val--28": [{"speaker": "user", "text": "HI, I got an email about my package arriving and I want to make sure it is still arriving tomorrow.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: QBXMVLFJQW", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1451454857", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--29": [{"speaker": "user", "text": "I need to check the status of a Shirt I ordered for my son.   I thought I paid by credit card but my account lists PayPal as the payment method.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "I believe my name is listed as David Williams.  The Account ID is 1VGSVKMH3K.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yes.  The Order ID is 7488442726", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--30": [{"speaker": "user", "text": "hey I'm checking in on the status of a refund you were giving me also how it's being credited", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidwilliams605 was supposed to be 74 dollars for jeans i sent back", "domains": ["product defect"], "labels": {"slots": ["username", "amount"]}}, {"speaker": "user", "text": "davidwilliams605@email.com 3014851368", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--val--31": [{"speaker": "user", "text": "I need you to check on my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: rdomingo631@email.com  Username: rdomingo631 Order ID: 6862310275 I returned it awhile ago", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--32": [{"speaker": "user", "text": "hi...I would like to know if I can have a product sent in Canada where I am living for a couple of months", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--33": [{"speaker": "user", "text": "Hey, could you tell me when I will be receiving my order? The conf. email is vague.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "9814276621Yep, VBNSCYTDVP and Sorry the message is distorted 9814276621 is my order ID", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Sure do, as178164 and as178164@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--34": [{"speaker": "user", "text": "I want to view my shopping history, but i lost my password can you help me find it?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yea, its nbouchard926", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "ah, ok 313015", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--35": [{"speaker": "user", "text": "I'm really confused. I was looking at a shirt yesterday, and it was one price. I look at it today and it's a higher price. What's that about?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Crystal Minh 4LJBEQHQ1S", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--val--36": [{"speaker": "user", "text": "Hi! Your website is running really slow.  Is it down?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--37": [{"speaker": "user", "text": "Hello I want to check the shipping status of my package because it was never received.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: chloez76 Email Address: chloez76@email.com Order ID: 4633608720", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--38": [{"speaker": "user", "text": "Hello. I ordered something but I need to change the shipping time. I really dont' want to pay any extra fees for that also.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "yes, it's Alessandro Phoenix and my account ID is C4 sorry C458WMVIPG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes it's 2701056234", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--39": [{"speaker": "user", "text": "Hello, I would like to manage my shipping details as I have ordered the wrong item on accident", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang, 28WU4VR1GL,  3569238606 In transit", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "cz310391,  cz310391@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--40": [{"speaker": "user", "text": "I would love to know about the status of my subscription because I want to keep the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: OVCRJOTM3O", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5525496455", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--41": [{"speaker": "user", "text": "My wife noticed that a premium subscription was added to our account but we didn't sign up for it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--42": [{"speaker": "user", "text": "I want to change name on my account.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "zip code is 43981, phone number is 145-800-0498, and my email is rodriguezdomingo612@gmail.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--val--43": [{"speaker": "user", "text": "Hi yes Alessandro Phoenix", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "CWR3QUOVC1, 2197301573", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "aphoenix509, aphoenix509@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--44": [{"speaker": "user", "text": "Hi I want to add this MK shirt to my order can you help me with that please it's kinda urgent I was going to add it to the cart but then I checked out and forgot to", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams my account number is NYR3EEPECS I think", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--45": [{"speaker": "user", "text": "Hi, I need to check the shipping status of an order It's been 9 days, and unfortunately, I haven't received anything yet, so I'm starting to wonder", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "yes, rd241593 ; rd241593@email.com ; 6311080589 in that order", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8449 Lexington Ave  Raleigh, TX 30212", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "It was an $84 Tommy Hilfiger Jacket, the $64 Michael Kors shirt, and the $94 Tommy Hilfiger shirt", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--46": [{"speaker": "user", "text": "hi, i am trying to check on the status for an order because the delivery time is wrong and i need to change it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "VQRJGQ5EKI Order ID: 3216348903", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--47": [{"speaker": "user", "text": "I was told by my husband that I'm missing $40 worth of credits on my account, and I just wanted to check on that.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--48": [{"speaker": "user", "text": "I am having some issues coming up with the money for the premium subscription renewal and wanted to know if I could get an extension", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "SSGZZPABMM 7655152545", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--49": [{"speaker": "user", "text": "Hi! I have this subscription service and wanted to check its status I wanted to know if there is any balance that needs to be paid to keep it active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: UOQBMEOTQU Order ID: 3393663495", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--50": [{"speaker": "user", "text": "Hi, can you please tell me what the washing requirements are for a Michael Kors jacket in the amount of $94", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--val--51": [{"speaker": "user", "text": "Hi I got a premium sibscription but it seems like it was removed from my account for some reason? I'm not sure why but I still want it. Could you help me get it back onto my account?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--52": [{"speaker": "user", "text": "Hi! I need to check my shopping histry But I can't get into my account! I forgot my password Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "ummm rodriguezd228 I do remember that!", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Okay I have my pin written down It's 225776", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--53": [{"speaker": "user", "text": "Hi I have a question about your inventory. I've trying to find these boots but my searches keep coming up empty", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--54": [{"speaker": "user", "text": "I am trying to order a jacket but it is showing out of stock, can you check and see if ai can get this jacket please?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--val--55": [{"speaker": "user", "text": "Hi!   When I placed my order, I accidentally hit the 2 day shipping instead of the free shipping.   Can you please change my shipping to next week shipping so it is free?  Thanks!", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "sure.  Account Id is BFU8MQ9FPW and order Id is 8805236836", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--56": [{"speaker": "user", "text": "the delivery time for my order is wrong. I wanna check it", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "earlier Order ID: 0904796385", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: 59UTLKKJGE", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--57": [{"speaker": "user", "text": "I haven't gotten paid yet so I can't pay my subscription fee right now. Can you help me to where I can pay it in a week from now?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure. Account ID is KIAAAMIT1T Order ID is 1480100834", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--58": [{"speaker": "user", "text": "Hey I want to figure out how to get premium membership I'm considering buying some stuff and want to make sure it's worth it. What are the benefits? I want to do some shopping for myself, get a new wardrobe, know what I mean?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--59": [{"speaker": "user", "text": "Hello I wanna return a wrong sized item Guess Boots for 54 dollars", "domains": ["product defect"], "labels": {"slots": ["name", "amount"], "intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop420 Order ID: 4777081689", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "5750 Primrose Ave  San Lima, MI 92420", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--60": [{"speaker": "user", "text": "Absolutely.  I was thinking of buying this Tommy Hilfiger jacket for my dad and I just wanted to know more about the jacket if you have a sec.  My specific question was, is it warm enough to wear when it's really windy outside?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--61": [{"speaker": "user", "text": "I was waiting to buy an item and it was much cheaper yesterday!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Crystal Minh Today the boots are 94 yesterday they were 74", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "H3HVWJRFJ8 9053015784", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--62": [{"speaker": "user", "text": "I am trying to access my account, but I can't because I lost my phone that I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--63": [{"speaker": "user", "text": "good day agent i'm David", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "David Williams, (720) 986-4183 davidw62@email.com Order ID: 7757173038", "domains": ["product defect"], "labels": {"slots": ["phone", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: 0RT8GEWVCU", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--val--64": [{"speaker": "user", "text": "yes i wanted to see about returning an item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sanyaa21 is my username and my email is  Email Address: sanyaa21@email.com oh my Order ID is 0021426180", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "okay its  5308 Circle Drive  Jacksonville, CA 55194", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--65": [{"speaker": "user", "text": "Hi, I have been searching for products, but every time I do so I get a message saying that there are no results found.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--66": [{"speaker": "user", "text": "what is the status of my subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "L2SUYT4MCQ Order ID: 2202237731", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--67": [{"speaker": "user", "text": "Hi I got charged twice for my premium subscription service.  My name is Crystal Minh and I am a Bronze member", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: N5K9YWG8M4 Order ID: 7878573121", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--68": [{"speaker": "user", "text": "I bought some boots a couple weeks ago. When they got here I realized I bought the wrong size I need to return them", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "nb407789@email.com 0492999808", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--val--69": [{"speaker": "user", "text": "hello I already returned my item but how come you guys still haven't refunded me?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "username is rdomingo427 rdomingo427@email.com order # is 5762927474", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--70": [{"speaker": "user", "text": "My credit card keeps saying it's invalid on your website. Hello, any agent??", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--71": [{"speaker": "user", "text": "The jeans that I am wanting to order show that they are out of stock. Is there any chance they will be available soon?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "The Michael Kors jeans. They are $69.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--val--72": [{"speaker": "user", "text": "I need to change my order can you help?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joseph Banter (call me Joe) and BTGYYOHIRS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "7166490904 I got an email that says it's in transit right now", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--73": [{"speaker": "user", "text": "I need to check on the status of my premium subscription.  I wanted to make sure that I paid it.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: Q3N0NHACAI Order ID: 8840859038", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--74": [{"speaker": "user", "text": "Hi I have question about a promo code I'm trying to use I just got it 2 days ago but it said it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--75": [{"speaker": "user", "text": "I need to check on the shipping status of my order because I never received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "joycewu8     joycewu8@email.com    2168031195", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3311 Primrose Ave  San Lima WA 44761", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--76": [{"speaker": "user", "text": "I bougt a boots and I want to buy a black. But I can not find local store. Could you help me", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Address: 2152 Circle Drive  La Fayette, MI 83259", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "joycewu2 Username", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "I let the purchasing department know that they are out of stock on the boots. And the address to your local store is 11000 Circle Ln, La Fayette, MI 83259", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--val--77": [{"speaker": "user", "text": "my cost of shipping was WAY too high can you please check into that Name: Albert Sanders", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "albertsanders503 Email Address: albertsanders503@email.com Order ID: 3365684849", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--78": [{"speaker": "user", "text": "I was just wondering what would happen if I cancel my subscription.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--79": [{"speaker": "user", "text": "Hi I need to return an item. It's stained.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Yes, Rodriguez Domingo. It's the $89 Michael Kors shirt.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "rodriguezdomingo069 rodriguezdomingo069@email.com 4206890283", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8932 Lincoln Ave  Baltimore, CA 18738Ok thanks, I would like to exchange it though How quickly can I have another shipped? I have a party to go to and I need this shirt to wear.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--80": [{"speaker": "user", "text": "i want to make a purchase but can't because the cart is not updating when i add the item into it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--81": [{"speaker": "user", "text": "I would like to know how long my premium last", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--82": [{"speaker": "user", "text": "Hi I have a problem accessing my accounnt. I forgot my user name. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "18792 (958) 078-0202", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--83": [{"speaker": "user", "text": "Yes i'm looking at my bill and i see that i was charged twice for my subscription payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "David Williams and my my account id is 0WZTNTNPBR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes its 0WZTNTNPBR", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "oh i'm sorry its 6443014799", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--84": [{"speaker": "user", "text": "Hello I was mistakenly charged for a subscription that I didn't want Could you help fix this, please", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--85": [{"speaker": "user", "text": "can you tell me what the shirt is made of how many colors does it come in", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--86": [{"speaker": "user", "text": "Does this shirt shrink after putting in the dryer?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--87": [{"speaker": "user", "text": "Hi...I just received my delivery time but I won't be able to make it to be home Can you help me with this?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "of course...it is 1984506136", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--88": [{"speaker": "user", "text": "I forgot about an item I wanted, can you add that to my order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "correct the guess shirt", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "VMERIZJOY2 0694105173", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--89": [{"speaker": "user", "text": "I'm kinda struggling with money this month. I'd like to ch ange my shipping date Is that possible?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yeah, just a second account is MMGWDAPETO and order is 0095037932", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--90": [{"speaker": "user", "text": "I have an issue with the shipping fee. It was way too high. I would like to get it refunded.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "joycew85  5J0QOOQ06S 0885225247", "domains": ["shipping issue"], "labels": {"slots": ["username", "account id", "order id"]}}], "ABCD--val--91": [{"speaker": "user", "text": "I have signed up for the premium subscription and i would like to pay the fee and keep my subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Chloe Zhang 6V71YDXWRC Order ID: 9926865684", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--92": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I recently moved to a different state, and need to change my shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "8171 2nd Ave, Monterey, WA 4681.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone number is (036) 765-9573.  PIN is 1234.", "domains": ["shipping issue"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "Account ID is AM1XYFHGOX. Order ID is 2138941945.", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--93": [{"speaker": "user", "text": "Hello, I was wondering what types of membership levels there are in your company.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--94": [{"speaker": "user", "text": "Hi, my name's Crystal Minh, silver member I bought this MK shirt from you, but I'm afraid it came in the wrong color, so I need to return it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "cm803069 cm803069@email.com 7868114043", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5953 Woodshore St  Raleigh, WA 74646", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--95": [{"speaker": "user", "text": "Yes I seem to have a problem.  Every single instance where I try to search for an item, I get zero results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--96": [{"speaker": "user", "text": "I just need to reset my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--97": [{"speaker": "user", "text": "Yes there gotta be a mistake on the shipping on the jeans I purchased It was much higher than expected it's not international or anything I want a refund on that shipping fee Are you there", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "good it's Sanya Afzal safzal96@email.com my username is safzal96", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--98": [{"speaker": "user", "text": "I'm thinking about buying stuff but I'm not sure what your hours are now with this whole coronavirus thing.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--99": [{"speaker": "user", "text": "I want to know how I can get a premium membership because my kids just need new school clothes.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--100": [{"speaker": "user", "text": "Hi there, I think my payment method may be wrong, I'm not totally sure.  Can you help me with that? I wanted to check my order status.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Absolutely, no problem.  My full name is Albert Sanders and my account ID is 41E9CCY7AV.  My order ID is 4729292273. If you need other information just let me know please.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--101": [{"speaker": "user", "text": "Hi I just bought some boots but changed my mind. Can you refund me?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: ZAM3A3FWBE Order ID: 7402434219", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: sanyaa52 Email Address: sanyaa52@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--102": [{"speaker": "user", "text": "Hi! I am thinking of going to your store. What time do you close today?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "Ok. I live in Raleigh, NY, 40147. Can you please check the nearest store to me?", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--val--103": [{"speaker": "user", "text": "I just needed to check on the status of my order. The delivery time that's showing is incorrect.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is QPNQ2GWP8W, and my Order ID is 6428456161", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--104": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I am trying to search for an item on the website, but it's taking very long and all I see is the spinning wheel.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--105": [{"speaker": "user", "text": "I need to make a return please.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ap473879@email.com Username: ap473879 Order ID: 7871594178", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8155 2nd Ave  Jacksonville, CA 74910", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--106": [{"speaker": "user", "text": "Hi! the website is really slow today", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--107": [{"speaker": "user", "text": "I cannot access my account because i lost my phone to use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--108": [{"speaker": "user", "text": "Hi I'm shopping for my wedding I want to know the price of overnight shipping I need these clothes asap", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--109": [{"speaker": "user", "text": "Hi I want to know the return policy I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--110": [{"speaker": "user", "text": "I want to see what my shipping details are. I ordered the wrong item and want to see if I can change it now.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My name is Joseph Banter. account Id K5TJ8XEHBD", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "josephb9 josephb9@email.com 7564889538", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--111": [{"speaker": "user", "text": "Hi, How much is overnight shipping. I wanna orders some stuff but I want it now.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Well it depends on weight. if it is 5 pounds or less than it is 39.99 10 pounds or less is 54.99 and anything else is 69.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--112": [{"speaker": "user", "text": "Hi when I search stuff on the website I get unrelated results it's very frustrating!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--113": [{"speaker": "user", "text": "Can you tell me when the annual fee for my premium subscription is due? Please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: AOEABLNVSQ Order ID: 5425440435", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--114": [{"speaker": "user", "text": "I am searching for items, but what is returned is unrelated", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--115": [{"speaker": "user", "text": "Hi. I am really upset right now. I want to search on your site, but it's broken", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--116": [{"speaker": "user", "text": "hello any chance you can tell me when the 99 dollar tommy hilfiger boots will be restocked?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}], "ABCD--val--117": [{"speaker": "user", "text": "I\u2019d like know why orders isn\u2019t updating in cart", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--118": [{"speaker": "user", "text": "I am buying a few items that I have in my shopping cart. However, I want to know if they qualify for free shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--119": [{"speaker": "user", "text": "Hi!  I need to buy a bunch of things for my step son.  Not sure what he will like. Can you tell me more about your return policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--120": [{"speaker": "user", "text": "I was looking at an item yesterday It seems the price has grossly inflated overnight", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--val--121": [{"speaker": "user", "text": "Hi, I want to buy a michael kors shirt but today it's much more expensive than yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Order ID: 7576299078 account 432955", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "No just an account ID Account ID: GKJ4XT4BJK", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--val--122": [{"speaker": "user", "text": "Can you please check an order for me.  I ordered 1 but my e-mail confirmation states two?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: GMA5NWPBEH Order ID: 9288808532", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--123": [{"speaker": "user", "text": "I got a promo code a few days ago, but when I try to use it, it's telling me that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--124": [{"speaker": "user", "text": "hey So I wanted to get a refund on a guess t shirt but I changed my mind I want to keep the product", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: sanyaafzal029 Email Address: sanyaafzal029@email.com Order ID: 0514280290", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "it was $89 thanks a lot", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--125": [{"speaker": "user", "text": "I cant seem ti figure out how to get a Premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--126": [{"speaker": "user", "text": "yes, your website is running really slowly so much so that i really can't use it is there anything that you can do about this?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--127": [{"speaker": "user", "text": "I want to make sure th items shipped are correct i got an email implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: SH0OETLNO1", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name: Joseph Banter Order ID: 7802255967", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: jb568925 The email is jb568925@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "oh man! What about the order was incorrect? well, it ordered an extra shirt.  It was a Guess Shirt for $79", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--val--128": [{"speaker": "user", "text": "Looking to see what the silver plan covers with regards to International Shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--129": [{"speaker": "user", "text": "Hi, I would like to return an item i purchased. I bought the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "username: josephbanter985 email: josephbanter985@email.com order id: 9773642882", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--130": [{"speaker": "user", "text": "hi, i was wondering what the benefits of your premium memebership is i was thinking about buying some items", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--131": [{"speaker": "user", "text": "Hello, my wife was telling me she thinks that our account has some missing credits that are worth about $40, so I wanted to check on that.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--132": [{"speaker": "user", "text": "Hi! I was thinking about buying some stuff and wanted to know how I can get premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--133": [{"speaker": "user", "text": "Hi, can you please check on my shipping status? My package never arrived.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "crystalm879 crystalm879@email.com 1192415689 2019-10-12", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6647 2nd Ave  Baltimore, NY 3567", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--134": [{"speaker": "user", "text": "yes i would like to dispute this payment on my bill, because i was charged twice for my subscription payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo and my account id is XMNSWD8U3S", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure its 0976853471", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--135": [{"speaker": "user", "text": "Hi! I was looking at buying an item but wanted some more information on it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "I was looking at a Guess jacket and wanted to know how to wash this. Is it dry clean only? can it be washed at home?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "The Guess jacket can be washed in a normal washer and dryer cycle. Just keep the dryer on low heat to avoid shrinkage.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--val--136": [{"speaker": "user", "text": "hi I recieved a promo code that does not seem to be working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--137": [{"speaker": "user", "text": "The site is really slow.  Is there something i can do on my end to make it faster?  Thanks.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--138": [{"speaker": "user", "text": "Hi! I am thinking about buying boots. but I am not sure about the color.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "it is a Calvin Klein Boots. the price is $79", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--139": [{"speaker": "user", "text": "so dumb problem maybe but I can't remember which password I used for you and now I can't get in", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I'm rdomingo738 just forgot the password.. thanks", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Thank you! And your username is rdomingo738?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--val--140": [{"speaker": "user", "text": "Hi! I am considering buying stuff. WHat is the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "For items that are 5 pounds or less the shipping is 39.99 For 10 pounds or less the shipping will come to 54.99 Anything else will be 69.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--141": [{"speaker": "user", "text": "For the life of me, I can't remember my password. HELP!!", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: sanyaa38", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--val--142": [{"speaker": "user", "text": "Hey, I can't search for anything. All I see is a spinning wheel when I try.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--143": [{"speaker": "user", "text": "I have the premium subscription shopping service, I need more time to get a few more dollars to pay", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account id 85U6ZY0ENK", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "1700344538 Wow this quite a verification process youve got here", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--144": [{"speaker": "user", "text": "I want to add an additional item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "David Williams,UTVWW6J2OS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--145": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  My order ID is 5931576919.  I was wondering if I could have my shipping delayed until next week to avoid the associated fees?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}, {"speaker": "user", "text": "My account ID is YF5WNJFJIG.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--146": [{"speaker": "user", "text": "I would like to change the delivery time of my item I bough. So i would like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Crystal Minh and my account id is D2XXZE0ICG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "okay, my Order ID: 2796376417", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--147": [{"speaker": "user", "text": "I want to buy an item, but would like to know if my cart qualifies for a free shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--148": [{"speaker": "user", "text": "Why are your prices so expensive? WallyWorld sells them for less than half the price.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Crystal Minh FOEHAFJ5SR 7969975508", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--149": [{"speaker": "user", "text": "Hi I was billed twice for a product I bought", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "my address is 6441 Primrose Ave  Newark, TX 78627 and order ID is 4397861938", "domains": ["subscription inquiry"], "labels": {"slots": ["street address", "zip code", "order id"]}}], "ABCD--val--150": [{"speaker": "user", "text": "Hi I have a question about my account I am trying to look up information on an old order but I forgot my username. Can you help me with this?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "96232 401-368-5381", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "401-368-5381 albertsanders718@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--val--151": [{"speaker": "user", "text": "Hi, i have a question about the width of a shoe you guys have that i was thinking about buying.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "The calvin klein boots for $49", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--152": [{"speaker": "user", "text": "hi...i received an email that i was charged for a premium subscription account but I did not order it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "I can't seem to find them....is it possible to look into this with only my name? I have a silver level my address is 4370 2nd ave in Raleigh ca, 28323", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--153": [{"speaker": "user", "text": "yes i'm trying to found out m=why my card keeps getting rejected when i'm trying to make a purchase", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--154": [{"speaker": "user", "text": "Hey, I want to buy some boots, but my credit card seems to be getting rejected What's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--155": [{"speaker": "user", "text": "Hi! I have been trying to look up an item. However, every time I search for an item it comes back with 0 results. I wanted to know what's going on It is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--156": [{"speaker": "user", "text": "Hi, I was just wondering what was happening with my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alessandrop286 Alessandrop286@email.com My order ID is 5821368956", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--157": [{"speaker": "user", "text": "Hello. I am a Bronze member my name is Chloe Zhang, and I am looking to get an extension on some special discounts.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--158": [{"speaker": "user", "text": "I want to check on my order but I lost the phone I use for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I have a pin number. I can't access my email. 67671", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--159": [{"speaker": "user", "text": "I'm buying a few items for gifts and would like to find out about gift wrapping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Gift wrapping costs a fixed price of $4.99 per item, but availability may vary depending on if the item is oversized. We also allow the option of adding up to 300 characters with any gift-wrapped purchase. You must specify a separate message for each item you are gift-wrapping, even if it is a repeat of another message. Is there anything else I can do for you?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--160": [{"speaker": "user", "text": "hey maybe a silly question But I'd like to know how much it'd be to get my name stitched onto these boots", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--161": [{"speaker": "user", "text": "Yes i would like to know when the promo expires because i was thinking about buying some things", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--162": [{"speaker": "user", "text": "Hi the website is running really slow so I want to find out what's going on because the website is not usable at this speed.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--163": [{"speaker": "user", "text": "Hello I received an email with my order confirmation but my payment method showed paypal while I actually used a credit card, can you confirm the payment method used please? My order Id is 1973235567", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "Alessandro Phoenix 34LLAJWGY7", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--164": [{"speaker": "user", "text": "Hi, I wanted to check on my shipping status.  I ordered it 9 days ago, and haven't gotten it yet", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: I3RMG60JLV Order ID: 4332478486", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: alessandrop198 alessandrop198@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "7047 2nd Ave  Brighton, TX 89145 thanks!", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--165": [{"speaker": "user", "text": "Hello I am wanting to purchase something but my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--166": [{"speaker": "user", "text": "I would like to add an item to my currrent order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "xyd5v3n47q 6940377585", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "guess shirt white", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--val--167": [{"speaker": "user", "text": "Hi! My jacket arrived today but it is the wrong color. I ordered black and not white. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Joyce Wu Email Address: jwu87138@email.com  Username: jwu87138 Order ID: 3851989917", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "sure 6265 Lexington Ave  La Fayette, CA 68784", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--168": [{"speaker": "user", "text": "Hi I wanted to check on the status of my order The cost of shipping was too hight *high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "normanbouchard695 normanbouchard695@email.com Order ID: 5400738796", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--169": [{"speaker": "user", "text": "Hello. I'm wondering when my fee is due for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: BHPAO4100J, Order ID: 3880222633", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--170": [{"speaker": "user", "text": "Hi. I want to buy something but I can't because my CC keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--171": [{"speaker": "user", "text": "Hi, I was looking to get information about the price of getting gifts wrapped I really stink at it and was looking to send a gift to someone from your store", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "There is a set cost of $4.99 per item but may vary based on size. You can also have up to 300 characters for a message", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I plan on buying 3 shirts.  Is that 4.99 per shirt, or can I have them wrapped together as one package for 4.99?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Yes. The $4.99 applies to the entire three if they are done together.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--172": [{"speaker": "user", "text": "I need to return this shirt that I got. They sent me the wrong color!", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "I just want basic black and white. Ok, user name is rdomingo542 email is rdomingo542@email.com, and Order ID is 9259479237 Man, I get the neon for jogging, but for anything else? Nasty. I'd throw something at someone just for wearing it for everyday wear. Stain that thing so they can't wear it again.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9451 Kennedy St, San Mateo, TX 47739", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--173": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I would like to know how to remove gum from the sole of this particular boot Product: boots  Brand: Calvin_Klein  Amount: $49", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--174": [{"speaker": "user", "text": "hello, what time do your stores open? I want to come in and purchase some items. This corona virus really has me wanting to panic buy!!! It's every man for them self these days.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--175": [{"speaker": "user", "text": "Hi. My name is Rodriguez Domingo.  My account ID is CFEPBZULMJ.  The payment method I used for my last order, order ID 2086371369 was wrong.  Can I change this?", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "zip code is 9534.  Telephone number is (008) 987-5597.    This is all the additional information I have.", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--176": [{"speaker": "user", "text": "Your website is running super slow. Are you having problems or is there anything I can try on my end to make it better?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--177": [{"speaker": "user", "text": "Hello, I want to remove an item from my order. I accidentally chose the wrong size. And I really do not want it now", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "My order ID is 1879955537", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My account ID is EZE5XBPPH0 Order ID is 1879955537", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--178": [{"speaker": "user", "text": "I wanna manage my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: WT1UT8GP4M", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jw607485@email.com jw607485 Order ID: 5660973017", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--179": [{"speaker": "user", "text": "I need to remove an item from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Yeah I can do that my name is David Williams and my account ID is DJOXMO0VLI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah Account ID: DJOXMO0VLI Order ID: 0308241548 is that correct?", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "the cost is 74 dollars ok thanks I guess thats it then have a good day", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--180": [{"speaker": "user", "text": "Can you check to see where my package is? I've been waiting for over a week now for it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My account id is PKGQS6UCQK username is ap322796 email is ap322796@email.com order ID is: 6830032452", "domains": ["shipping issue"], "labels": {"slots": ["account id", "username", "email", "order id"]}}], "ABCD--val--181": [{"speaker": "user", "text": "Hi! I had recently placed an order and I would like to manage the shipping details please.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: crystalm523 crystalm523@email.com Order ID: 6350852686", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--182": [{"speaker": "user", "text": "Yes i may buy the guess jacket but I need to know how warm it is", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--val--183": [{"speaker": "user", "text": "good thanks    My card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--184": [{"speaker": "user", "text": "I'm trying to check on my order but I can't get into my account. I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "74823   003-045-2026", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--185": [{"speaker": "user", "text": "Hello, I am trying to add an item to my cart and it is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--186": [{"speaker": "user", "text": "The website has been running really slow that it is not usable. I don't know what to do", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--187": [{"speaker": "user", "text": "Hello, I am a little upset that the Tommy Hilfiger shirt is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--188": [{"speaker": "user", "text": "Hi! I was considering buying a pair of Guess boots but needed some information I was hoping you could let me know if you have size 8 in stock. The website says its unavailable.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--val--189": [{"speaker": "user", "text": "Ugh, I'm so frustrated with the cost of shipping! I think I'm going to have to cancel my order. Shipping is just too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Albert Sanders Order ID: 1232151371 Account ID: TLSEVSRIO6", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Alberts6@email.com alberts6", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--190": [{"speaker": "user", "text": "I have a question about shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "ok I am thinking of ordering the michael kors jeans for $94 do you know how much it weighs?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--191": [{"speaker": "user", "text": "Hi I\u2019d like to cancel my order and get a refund", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jbanter7 jbanter7@email.com 7947525759", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--192": [{"speaker": "user", "text": "Hi, is anyone there?", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "4395 Kennedy St., San Lima, Texas.", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "The ZIP Code is 77357. My email address is Rodriguez956@e-mail.com. I'm not comfortable handing out my user name.", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "OK, I will reluctantly give you my username: rodriguezd956.", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Here it is again, rodriguezd956@email.com.", "domains": ["manage account"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "5395 Kennedy St., San Lima, TX 77357", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--val--193": [{"speaker": "user", "text": "Hi, I was just looking at my order statement and noticed that the delivery time is wrong Could you please check the status of my order?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is AH08HBYGCH", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, my username is APhoenix my email is aphoenix@hotmail.com and the order ID is 3511803820", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--194": [{"speaker": "user", "text": "Hi! The website seems  to be running slow. I am able to load other websites so I was thinking there might be a problem", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--195": [{"speaker": "user", "text": "I wanted to check on the order I made because the shipping was way too high for me.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}], "ABCD--val--196": [{"speaker": "user", "text": "Hi, i have completed a return of an item but i have not been refunded yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: joycew01 | Email Address: joycew01@email.com | Order ID: 7696407570", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--197": [{"speaker": "user", "text": "Hi, this is Sanya Afzal, Silver member I just got a new promo code, but when I try to use it, the site says that the code is invalid.  What gives?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--198": [{"speaker": "user", "text": "Hi there. I need to return an item. It's just not the right color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "my order id is 7661315552 username is alberts5 and my email is alberts5@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "it is 5818 lexington ave san lima tx 22093", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--199": [{"speaker": "user", "text": "Hey I'm trying to figure out if I can get an extension. My premium subscription fee is due, but I need more time to come up with the cahs. cash*", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "I'm just kind of in a bind now with the COVID-19 situation, but I really wanna keep my subscription active. Sure, it's Sanya Afzal My account ID is WC3F2Y6FOO", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, that'll be 5370440308", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sure it's (304) 507-9540 Thanks for your help with that Someone is definitely going to call, right? You're not just yanking my chain?", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--val--200": [{"speaker": "user", "text": "Hi, I need help. Can you get me some detail on Tommy Hilfiger jeans, the ones that are 89.00? How long is the leg length, inseam or outseam?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--val--201": [{"speaker": "user", "text": "I want to check my order status.  My shipping charge was too much.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "ok sa482943@email.com username is sa482943 oerder id is 4338839578", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--202": [{"speaker": "user", "text": "I forgot to add a shirt to my order for my brother's birthday gift. Help!", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: NUCNESKSYQ, Order ID: 7602908432", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "A shirt by Guess for $79", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--203": [{"speaker": "user", "text": "I have a question about your return policy I might want to return some of the clothes that I bought Can you explain your policy to me?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--204": [{"speaker": "user", "text": "Hi. I was wondering what are the consequences of paying a subscription payment late.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--205": [{"speaker": "user", "text": "Is this a computer or a person?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "1369 2nd Ave  San Lima CA  30798", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--206": [{"speaker": "user", "text": "So according to my bank statement I was charged the annual fee of 99$ twice last night! pretty sur eyou guys double charged me", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "73V5KHZISW 2541183942", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--207": [{"speaker": "user", "text": "I bought a pair of boots and wanted to return them, they dont fit well", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "aphoenix463 aphoenix463@email.com 6121633599", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1898 Primrose Ave  Newark, CA 74986", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--208": [{"speaker": "user", "text": "Hi there! I am remodeling my house and I plan to do quite a bit of shopping. Can you tell me what are the benefits of having a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--209": [{"speaker": "user", "text": "The website is very slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--210": [{"speaker": "user", "text": "Help! My promo code won't work. It keeps coming up 'invalid'", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--211": [{"speaker": "user", "text": "Hi! I want to buy some boots.  Is the laces black or brown", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--212": [{"speaker": "user", "text": "Hi I have a question about my account. I'm trying to log in but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "63449 phone is 136-472-4030", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--213": [{"speaker": "user", "text": "Hi I'm trying to check on my order's status. But I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My name is Crystal Minh and my username is crystalm020", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Oh I found the pin 206968", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--214": [{"speaker": "user", "text": "I'm wondering about my account, if it includes international shippin?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--215": [{"speaker": "user", "text": "Hi! My return has not come through even though I completed it?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: jb867212, Email Address: jb867212@email.com and Order ID: 7121326272", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I don't see my account ID, and it's 69$", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Sure 3328 Circle Drive  San Lima, NY 58584 Thanks! That's all I needed.", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--216": [{"speaker": "user", "text": "Hi, I made an order recently, but just had to move in with a friend. Can I change where my package is delivered?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: 4WJ5KOVYCS", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "4732 Lincoln Ave  Baltimore, CA 60591", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(328) 468-8943 aphoenix983@email.com", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email"]}}], "ABCD--val--217": [{"speaker": "user", "text": "Hi, I am trying to search for something on your website but the search does not seem to be working.  I just keep seeing the spinning wheel.  Is there something going on with the website?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--218": [{"speaker": "user", "text": "Hi I want to check a shipping issue because the cost of shipping was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: josephbanter094 Order ID: 9989393537 Email Address: josephbanter094@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--val--219": [{"speaker": "user", "text": "Hi I was wondering what the return policy is.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--220": [{"speaker": "user", "text": "Good morning I was wondering if the pants I ordered will shrink after washing because I would like to order another pair", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--221": [{"speaker": "user", "text": "I would like to return an item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo059 | Email Address: rodriguezdomingo059@email.com Order ID: 1610331865", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2611 Kennedy St  San Lima, TX 69701", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--222": [{"speaker": "user", "text": "I'm looking at a Tommy_Hilfiger shirt and it is ALWAYS out of stock.  Can you look into that for me, please?", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}], "ABCD--val--223": [{"speaker": "user", "text": "Hi. I am considering buying a shirt but i have a few more questions about it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "the 54 dollar calvin klein shirt, how wide is the collar?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--224": [{"speaker": "user", "text": "Hello, I need to get a refund on an item I purchased", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "asanders697,asanders697@email.com 2516251634", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Alright, I've put $74 back on to the card on file. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--225": [{"speaker": "user", "text": "Hello, I am trying to purchase something off the website and my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--226": [{"speaker": "user", "text": "Hi, i am looking to figure out my local stores hours", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--227": [{"speaker": "user", "text": "Hello. I bought a jacket and I was looking at the delivery time. The time isn't right.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account is V0MTNVNV1F and the order number is 0876054198.", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--228": [{"speaker": "user", "text": "Hey I need to add an item to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "OKHBQJKQIT & 0346659107", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I need the $79 Guess Boots Thanks!", "domains": ["order issue"], "labels": {"slots": ["amount", "name"]}}], "ABCD--val--229": [{"speaker": "user", "text": "Hi, I'm looking at these Tommy Hilfiger boots and looking to see if there is a warranty", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--230": [{"speaker": "user", "text": "I ordered only one item but I got an email that I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Gold The item was 59 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--231": [{"speaker": "user", "text": "i have a question about an item that i am interested in.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--232": [{"speaker": "user", "text": "Hi, can you let me know if the Michael Kors shirt will shrink after washing it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--233": [{"speaker": "user", "text": "Yes i'm wanting to check my subscription status to make sure its active and if i need to pay the fee", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "LFDSQUT0LX, and 3852414025", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--234": [{"speaker": "user", "text": "Hi.  My name is David Wiliams.  I have a question about this Michael Kors jacket for $64.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is EHNDUKAGVT.  My order ID is 9491424656.", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--235": [{"speaker": "user", "text": "Hi I am wondering how wide the collar is on the guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--val--236": [{"speaker": "user", "text": "hello I am frustrated because the search function on your website doesn't seem to work every time I search for something, there are 0 results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--237": [{"speaker": "user", "text": "Hi. I\u2019d like to check the status of my order because I\u2019m worried my payment method was wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: PPUPCXLMU0 Order ID: 0364747045", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--238": [{"speaker": "user", "text": "I don't understand why items are always out of stock, i have been checking everyday and nothing \"out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--239": [{"speaker": "user", "text": "Hi my cart isn't updating, so I can't buy this jacket", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--240": [{"speaker": "user", "text": "I would likt to pay any remining balance on my account so i can activate my subscription remaining", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh F7D3MPWDRX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--241": [{"speaker": "user", "text": "I'm trying to use a promo code that I got but it keeps saying it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--242": [{"speaker": "user", "text": "Hello, I have a particular question about a Tommy_Hilfiger shirt, it's the $64 one.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--val--243": [{"speaker": "user", "text": "What are the benefits of a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--244": [{"speaker": "user", "text": "I was wondering what your refund policy is.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--245": [{"speaker": "user", "text": "Hello, I chose the wrong size for something and I wanted to remove the second item from my cart if I could.  I was going to buy it but it's not the right size and I didn't intend to actually purchase it. My order sorry, not my cart.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Thank you! My name is Chloe Zhang, my Account ID is L5WOMYHT2C, my order ID in case you need that to look it up for reference is 0653978900", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--246": [{"speaker": "user", "text": "why is the website running really slow? i would like to know what is going because the website is not usable at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--247": [{"speaker": "user", "text": "Hi! Can someone help me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joyce Wu WEQEWIB0I6 9997212368", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--248": [{"speaker": "user", "text": "I have a promo code that I got five days ago, anytime I try and use it i get an invalid message", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--249": [{"speaker": "user", "text": "Hello there - I am trying to order something off your website but it's loading too slow It takes at least two minutes for any page to load and sometimes it just freezes This is not happening to me on other websites", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--250": [{"speaker": "user", "text": "HI THE WEBSITE IS RUNNING REALLY SLOW its not working at this speed", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--251": [{"speaker": "user", "text": "Hi I have a problem logging in. Can you help me? hello? is there anyone there?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ok my zip is 77148 email is chloezhang085@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--val--252": [{"speaker": "user", "text": "I would like to know more information about the sleeve length of a shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--253": [{"speaker": "user", "text": "Hello! I'm trying to make a purchase but I can't sign out I can't place the order because I can't get into my account My password is not working. David Williams by the way.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes!  Thank you that's great. 44005 That is my pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--254": [{"speaker": "user", "text": "Hello. I am confused about something and I need help", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "alessandrophoenix597 alessandrophoenix597@email.com 8211314334", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--255": [{"speaker": "user", "text": "Hi, I made an order but recently moved. I'm not at my old address anymore. Can we change the shipping destination?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Username: jwu66248 Email Address: jwu66248@email.com Order ID: 7198344291", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5151 2nd Ave San Mateo, TX 73163", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--val--256": [{"speaker": "user", "text": "Hi, can you explain to me your typical return policy?  I am only a bronze level but often times things don't fit right.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--257": [{"speaker": "user", "text": "Hi! I need to make some changes to my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "the current address is 3505 1st ave Baltimore TX 76438", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yeah!  It's sa495897", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "account ID 0vb0aqd05u order ID 8895215719", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sure it's 3508 1st ave Baltimore TX 76438", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--val--258": [{"speaker": "user", "text": "WHAT IS THIS MADNESS?! You think just because of COVID-19, y'all can charge exorbitant fees for shipping?! NO, SIR! I demand to have my order cancelled and refunded.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Norman Bouchard nbouchard511 nbouchard511@email.com Order ID: 0395497327", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--259": [{"speaker": "user", "text": "I would like to check the status of my order has my card been charged?", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "jiawgtp9vj 2761914900", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--260": [{"speaker": "user", "text": "can I append overnight shipping to an order I just made need it asap and mistakenly did not choose overnight", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "joyce Wu n5gmoy6xgp", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my jeans I just ordered say 5690179231", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--261": [{"speaker": "user", "text": "Hello! What is the material of this jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--262": [{"speaker": "user", "text": "Hi! I was just trying to look at the status of my order but I seem to have forgotten my username. Can you help me figure out what it is?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Okay. My zip is 3468. My phone number is (821) 555-2529", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "I have a strange zip. Let me give you my email instead. albertsanders654@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--val--263": [{"speaker": "user", "text": "Hi, i got a promo code but it keeps saying invalid as i use it", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--264": [{"speaker": "user", "text": "Hi I want to buy these boots, but they're way overpriced compared to other sites! Why are you guys charging so much for them?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is N1QSQVBJRZ", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My full name is Rodriguez Domingo and the order ID is 3846280090", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--265": [{"speaker": "user", "text": "Hi. I just placed an order but the cost of shipping seemed rather high. Can you look into that for me?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure, my name is Sanya Afzal and my account id is BZDX9YI8LG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "my username is safzal64, my email is safzal64@email.com and my order id 3869462043", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--266": [{"speaker": "user", "text": "Hi I need to know what is going on with the website it is running really slow and is unusable", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--267": [{"speaker": "user", "text": "I want to upgrade my shipping to overnight.  I need the jacket by Sunday", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: UGJ9QJXLVQ Order ID: 0066041981", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--268": [{"speaker": "user", "text": "hi I'd like to check my order status", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "but I vote for biden Username: alberts1 Order ID: 5183294377 Email Address: alberts1@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}], "ABCD--val--269": [{"speaker": "user", "text": "Hi, I noticed I have a double charge for my subscription fee and I wanted to try and get that cleared up. Can you help me with that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "yeah my name is Rodriguez Domingo and my account ID is XBLSZT2J1M", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yep, its 9552465903", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--270": [{"speaker": "user", "text": "I am disappointed.  I really want the Guess Jacket that is priced at $70, but it is out of stock.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "My name is Joyce Wu.  My order ID is 7497154261.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--271": [{"speaker": "user", "text": "yeah, I got an email saying the prices went up on the stuff I ordered, can you help?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Is this the price you show?   Product: Jacket  Brand: Michael_Kors  Amount: $69 Alessandro Phoenix", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "LIIFDFYIO8 Im a gold member too  7334417122 there should be a shirt and jeans on that order too, 99$ each, yeah?", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "amount"]}}], "ABCD--val--272": [{"speaker": "user", "text": "I wanna check the status of my account Norman Bouchard", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--273": [{"speaker": "user", "text": "I need to change my shipping address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "nb129665@email.com Username: nb129665 Order ID: 2027843203", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Address: 1929 Kennedy St  La Fayette, WA 26738", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--274": [{"speaker": "user", "text": "i need to retunr an item because it has a stain my name is Chloe Zhang", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cz623343 cz623343@email.com Order ID: 8653516007", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Address: 3863 Primrose Ave  Newark, CA 84187", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--275": [{"speaker": "user", "text": "Hello. I am a senior and I am not good with the Internet I am having problems using your webpage", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--276": [{"speaker": "user", "text": "Hi! I need to know the status of my return", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--val--277": [{"speaker": "user", "text": "Yes i forgot to add an item to my order and i would like to do it know", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My account id is QTSY7KGCW3 and my order id is 2046316854", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--278": [{"speaker": "user", "text": "I just purchased a premium membership and wanted to know how long it's good for", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--279": [{"speaker": "user", "text": "I need to the price of the stitching my name on an item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "a Calvin Klein shirt, a Guess shirt, and a Tommy Hilfiger shirt", "domains": ["storewide query"], "labels": {"slots": ["name"]}}], "ABCD--val--280": [{"speaker": "user", "text": "Hey, I received a shirt I ordered but it is the wrong size. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is cminh821 Email is cminh821@email.com order ID is 9795588437", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--281": [{"speaker": "user", "text": "I have a question about my premium subscription Can I pay my fee to keep it alive", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "David Williams and my ID is TR9ARGH4AS; the order is is 5548814169", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--282": [{"speaker": "user", "text": "Hi I\u2019d like to know if you have Calvin clein boots in a 9", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--283": [{"speaker": "user", "text": "hello i need to check the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "order # 5530205309", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Chloe Zhang TUQYWKZCFR", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "czhang01 czhang01@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--284": [{"speaker": "user", "text": "Hello I was curious about checking on my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account id is JKSIEMA7EO Order id is 3557855706", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--285": [{"speaker": "user", "text": "Hello! Could you tell me about the status of my subscription plan?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My order ID is 8377493568 My account ID is A8HBANXIQI", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--286": [{"speaker": "user", "text": "I needed to check my account for information on my order, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My username is cz125588", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--val--287": [{"speaker": "user", "text": "I need to have a charge taken off my account because I got charged for something I never bought.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 0568997280, username: dwilliams470 and email address: dwilliams470@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "$54 thank you much!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--val--288": [{"speaker": "user", "text": "I am trying to place an order and the website is running really slow any suggestions?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--289": [{"speaker": "user", "text": "Hello How is it going over there?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--val--290": [{"speaker": "user", "text": "Hello I am frustrated. An item I was looking at 10 minutes ago is now out of stock. Do you have any more in your warehouse or is this an issue with the system?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--val--291": [{"speaker": "user", "text": "Hi, I want to check my account history but I forgot my username. My name is Chloe Zhang.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes, my ZIP is 85186 and my phone number is (168) 404-1484", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--292": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "my username is dw366515 my email is dw366515@email.com my order ID is 0223692699", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--293": [{"speaker": "user", "text": "Hi. I would like to know more information on the Guess shirt that is $49.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--val--294": [{"speaker": "user", "text": "Hi-I am having a problem using a promo code on my order. It keeps telling me that my code is invalid. I know it is valid because I only received it 8 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--295": [{"speaker": "user", "text": "Hello.  I am trying to use a promo code, and it keeps telling me its invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--296": [{"speaker": "user", "text": "i got overcharged for shipping i think", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "FMYTWHPGLL 5234102526", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "thanks! you can just add it to my account balance, pretty sure i will be buying more $74", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--297": [{"speaker": "user", "text": "I'm wondering if I get the Michael Kors Jeans, how is the best way to get a grass stain out of them. I get a lot of grass stains and want to make sure I'm doing the right thing.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--298": [{"speaker": "user", "text": "Hi. I'm curious. How much does overnight shipping cost", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--299": [{"speaker": "user", "text": "I keep having issues with items being out of stock it seems to be a repeated issue", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--300": [{"speaker": "user", "text": "I need the change the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "zip: 31815 | pin: 897029 | Order ID: 8035638526", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number", "order id"]}}, {"speaker": "user", "text": "(003) 635-6919 is on the account now it should be (003) 635-6929", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--val--301": [{"speaker": "user", "text": "Hi I was charged for an order, but I didn't buy anything.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Albert Sanders asanders341 asanders341@email.com 4671341202", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--302": [{"speaker": "user", "text": "Hi there. I would like to have an item returned", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "here's my Username: cz859849 and Order ID: 2463430835 Email Address: cz859849@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "9184 Lexington Ave  San Mateo, MI 91008", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--303": [{"speaker": "user", "text": "I am thinking of buying a Tommy Hilfiger jacket, and I was wondering what sizes you have in stock.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--304": [{"speaker": "user", "text": "i want a refund because i purchased something but i've changed my mind on wanting it.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "joycewu1  joycewu1@email.com  9571092023", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Thank you, Joyce. A credit in the amount of $79 has been issued to your debit card. Is there anything more I may help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--305": [{"speaker": "user", "text": "I tried to use a promo code with my order but it was rejected", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--306": [{"speaker": "user", "text": "my card information needs to be updated", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Phone Number: (638) 914-9130 60066", "domains": ["manage account"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Password: NcGkxkN5 Pin Number: 169187", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--val--307": [{"speaker": "user", "text": "I have an issue and I need assistance I can't remember my username! I think my memory is getting worse Can you help me get into my account?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Okay 62178 (435) 131-6367", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--308": [{"speaker": "user", "text": "hello, i would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "i would like to know if the jeans are dark blue or black. Product: jeans | Brand: Michael_Kors Amount: $89", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--309": [{"speaker": "user", "text": "Hi, I cannot access my account; I can't use the two-factor authentication I have set up.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "359144 is my pin", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--310": [{"speaker": "user", "text": "Yes i would like to see if you can help me with some more info on one of your products that i'm thinking about ordering", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--311": [{"speaker": "user", "text": "Hi I ordered the wrong item by accident and placed 2 day delivery. I\u2019d like to change my shipping info to ground so it\u2019s cheaper", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: WIECDT7SLN Order ID: 1107623422", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--312": [{"speaker": "user", "text": "Hello I want to change the primary payment method for the account because it is not showing up correctly.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Zip code: 33474 Phone Number: (556) 957-8462 email address: ap081673@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "username"]}}, {"speaker": "user", "text": "3489 3920 5884 9243", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--val--313": [{"speaker": "user", "text": "Hello, I need to return some Calvin Klein jeans as they are the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Albert Sanders, albertsanders854@email.com, 495304532", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "4953404532 this is what I have left out the 4 sorry", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--val--314": [{"speaker": "user", "text": "I want to know the benefits of premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--315": [{"speaker": "user", "text": "Hello, I had paid $40 for a subscription but I later cancelled that and was to recieve $40 worth of credits, but I have not received those credits thusfar, can you check on that for me? I didn't see the credits in my last email", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--316": [{"speaker": "user", "text": "I was wondering if I could change the delivery to overnight on the item I ordered.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "AUA7B82QAA my order id is 7236572524", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--317": [{"speaker": "user", "text": "I wanted to find out whether my account includes free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--318": [{"speaker": "user", "text": "Hi, i want to know the price of overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Our overnight shipping cost vary.  If you are in the USA, the cost is based on weight If outside of the USA rates vary from 39.99-54.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--319": [{"speaker": "user", "text": "Hi there. I need to check on a package i ordered but never received. It's been 5 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "yes, it's Norman Bouchard and my account id is V7IJQOESFB", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, my username is normanb7, email is normanb7@email.com and my order id is 9798987635", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--320": [{"speaker": "user", "text": "Hi i just checked my account and it seems like there was a subscription service added to it? Id rather not have any more monthly charges so I was wondering if you could take it off and maybe get me a refund for it?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--321": [{"speaker": "user", "text": "I can't seem to remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "74692 (380) 373-8021", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--322": [{"speaker": "user", "text": "hi I have a promo code and I want to know when it expires", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--323": [{"speaker": "user", "text": "I have credit missing on my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--324": [{"speaker": "user", "text": "I want to inquire about the advantage of premium service.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--325": [{"speaker": "user", "text": "My cart is not updating when I try and add items", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--326": [{"speaker": "user", "text": "Hi, I have been following a pair of jeans online, and they were much cheaper yesterday. Was there some sort of sale that has stopped now?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Yes, I saw them for $75.00 yesterday and the price today is $99.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "My account ID is CD3Q8XP55A Order ID is 7400730615", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--327": [{"speaker": "user", "text": "hi i am so confused i am trying to get an item but when i add it it vanishes??", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--328": [{"speaker": "user", "text": "Hi I need to return an item because its the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop126 alessandrop126@email.com 7105 whoops 7105391101", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9787 woodshore st raleigh tx 22782", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--329": [{"speaker": "user", "text": "I'm thinking about buying thses boots but I can't help but picture them covered in sidewalk gum after not much wear and they're leather and would look awful caked in gum stains etc so just wondering what i could do about that", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--330": [{"speaker": "user", "text": "Hi, I am looking at a Michael Kors shirt but the collar looks like it might squeeze my neck. Do you know how wide it is?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--331": [{"speaker": "user", "text": "Hey there I am curious about the pricing on having my name stitched on one of my items? Kinda like the old tv show Laverne and Shirly :)", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--332": [{"speaker": "user", "text": "Hi I want to check my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "chloez76 chloez76@email.com 2623925969", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--333": [{"speaker": "user", "text": "Can you please tell me what happens if I am late paying for my subscription? Good and you?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--334": [{"speaker": "user", "text": "I signed up for the premium service and was charged twice", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "HBAK24KY54 9775079246", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--335": [{"speaker": "user", "text": "The shirt I want is overpriced, I can get it cheaper elsewhere. Can you do something about it?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "KYYRB9EEUS, and 5551453183", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--336": [{"speaker": "user", "text": "Hi i'm having trouble checking my order status I lost my phone which has two factor authentication so I can't access my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--337": [{"speaker": "user", "text": "Hi, I'm really frustrated right now. Everything was a lot cheaper yesterday than it is now. All the prices are up more than 200%", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: LKNJUVMQ0M Order ID: 6723798068 Everything I bought today was way cheaper yesterday!", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--338": [{"speaker": "user", "text": "Hi. I'm really frustrated. I'm trying to buy these pants for my pet llama but my cart won't update.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--339": [{"speaker": "user", "text": "I think my order may be missing.  I ordered it 9 days ago and still have not received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 0994140952 sanyaa72 sanyaa72@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "7869 1st Ave  Raleigh, NY 56517", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "guess jacket and calvin klein jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--val--340": [{"speaker": "user", "text": "I wanted to check the status of my account, because I need international shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--341": [{"speaker": "user", "text": "Hey, so every time I search the site it's showing 0 results. It does that for no matter what I search for.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--342": [{"speaker": "user", "text": "hello! i cant access y account bc i forgot my username and i need to see my history can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "90288 Phone Number: (886) 297-8108 i dont have my email sorry !", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--343": [{"speaker": "user", "text": "hi i ordered a few shirts and wanted to know the price to get it monogramed", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--344": [{"speaker": "user", "text": "Hi, I made an order and I just looked at the order confirmation and the prices weren't right.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: LBVBQHBE52 Order ID: 3809819086", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--345": [{"speaker": "user", "text": "Hi! I want to know if you have free international shipping", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--346": [{"speaker": "user", "text": "Hi! I was looking at purchasing an item but am not too sure about the size. I was hoping you could help me with what the refund policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--347": [{"speaker": "user", "text": "Can i return and item... i ordered the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Chloe Zhang chloezhang174@email.com 2203932735", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5948 Circle Drive  La Fayette, CA 42509", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--348": [{"speaker": "user", "text": "I need to know if something happened that caused my subscription to be cancelled?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--349": [{"speaker": "user", "text": "Hi I have a question regarding my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ok it's Chloe Zhang my user name is czhang97", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--val--350": [{"speaker": "user", "text": "Hi, I wanted to purchase a pair of Calvin Klein Boots but they are out of stock in my size.  Can you tell me when they may be available?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--val--351": [{"speaker": "user", "text": "Hello! Can you help me check the opening hours of the nearest local store to me? I live in San Mateo, TX", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--352": [{"speaker": "user", "text": "So I really thought this would fit, but it doesn't how do i handle a return", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "yes sa634047 sa634047@email.com 2808482265", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--353": [{"speaker": "user", "text": "Hello, I am complaining about my promo code that is invlaid I was trying to get this discount from a code 6 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "My name is Crystal Minh, my username is cm945290, and my order id is 9720176004", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--val--354": [{"speaker": "user", "text": "Hi I have a question about one of your products. It's the calvin klein boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--355": [{"speaker": "user", "text": "Hello. I have a question for you", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--356": [{"speaker": "user", "text": "I want to ask for an extension on my premium subscription because i want some time to get the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: HHHAFNTJHD Order ID: 3936060398", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--357": [{"speaker": "user", "text": "Can you tell me how long premium membership lasts after someone gets it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--358": [{"speaker": "user", "text": "hI I am wondering about my order.  Can you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "order id# 2247077614 Norman Bouchard", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "normanb1@email.com normanb1 is username", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "I don't usually spend $94 for a shirt but this one was suppose to be one day delivery Saturday wa suppose to be here.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--val--359": [{"speaker": "user", "text": "Hi, I am looking for Guess boots? Which stores have?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--360": [{"speaker": "user", "text": "Yes i forgot my username so i can't access my account", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Chloe Zhang, email is chloez36@email.com the zip code is 92173", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--val--361": [{"speaker": "user", "text": "Hi I wondered if you guys were comparing your prices to others , I like a shirt but I can get it for like 40% less elsewhere I really like Acme though...", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "account is Account ID: VAOUF0UA6A", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I was looking at the Guess shirt for $59 and found it else where for $39", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "i am Chloe Zhang my order id is 9499700330", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--362": [{"speaker": "user", "text": "I have a promo code, but it says it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--363": [{"speaker": "user", "text": "I need to change my phone number because I lost my phone and the two-factor authentication won't work now, thanks.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My old number (309) 890-3742 and new number is 309-890-3665 I don't have my e-mail, sorry", "domains": ["account access"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "6227 I don't have a username at the moment or pin only zip of 6227", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--364": [{"speaker": "user", "text": "I'm not sure of the status of my premium service.    I'm a Bronze level member.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My order ID is 3609883060. My account ID is PCX4UDNV8.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "3609883060    It is all numbers correct?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sorry.    Account ID is PC5X4UDNV8.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--365": [{"speaker": "user", "text": "SIR OR MA'AM, I REQUIRE ASSISTANCE.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Madame Joyce Wu, if you please. Account ID is CKLUJJ11HJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5253043777", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--366": [{"speaker": "user", "text": "Hi! Quick question... There is something wrong with my cart. I cab't put an item in it. Can yoi help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--367": [{"speaker": "user", "text": "I would like to refund my last order My name is Sanya Afzal", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Email Address: sanyaa36@email.com Username: sanyaa36 Order ID: 8964466462", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Account ID: ICZH3XCKSB", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Excellent, I have gone ahead and processed a refund in the amount of $64 on your credit card. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--368": [{"speaker": "user", "text": "hi, can you please check on my subscription status? I don't want it to end", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "DDNNHKLITF and 8815088995", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--369": [{"speaker": "user", "text": "I have an issue with my account My name is spelled wrong This happens to me all the time. I have a very unique name and people never get it right Can you fix the spelling?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My zip code is 25826 My number is (918) 345-2381", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--val--370": [{"speaker": "user", "text": "Hello? Can you help me?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I wanted to know more about a particular product you carry. It is the Guess shirt. In particular, I wanted to know what the shirt is made of", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "Guess shirt is made of 90% cotton and 10% linen", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--val--371": [{"speaker": "user", "text": "Hi. Can you tell me when your annual sale begins", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--372": [{"speaker": "user", "text": "I want to return the item because it was delivered in wrong color. can you help me with that ?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Albert Sanders Order ID: 5822212930", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: alberts5 Email Address: alberts5@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "8789 Kennedy St  Monterey, MI 87795", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Amount: $64 ok okay, Thank you", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--373": [{"speaker": "user", "text": "Hi I want to remove the second item on an order My Partner decided she did not like it Can you help me with that", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: UBVZYBCK20", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7686288044", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Phone Number: (374) 367-2111 Zip Code: 26793", "domains": ["order issue"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--374": [{"speaker": "user", "text": "Hi I want to know more about this shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--375": [{"speaker": "user", "text": "I want to check a shipping issue because the cost of shipping is too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Crystal Minh Account ID: 2IEG3ZEWWG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: cminh072 Email Address: cminh072@email.com Order ID: 7467162093", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--376": [{"speaker": "user", "text": "I signed up for a premium subscription but I was charged twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo, my account ID is EP1VPUCNMT, and the Order ID is 1359144356", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--377": [{"speaker": "user", "text": "Hi! I ordered a CK shirt just now but the receipt shows 2 items. I only ordered 1. Can you help me with that?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Chloe Zhang and my order ID is 9044990366", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$89 Do I need to pay the fee for returning the item?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--378": [{"speaker": "user", "text": "I would like to know how i can get a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--379": [{"speaker": "user", "text": "Yes i would like to change the number u got on file because it off my one number", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "sure my username is joycew21 password is  joycew21@email.com tXvcDbOs and my email address is", "domains": ["manage account"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--380": [{"speaker": "user", "text": "Hello, I need to get my delivery moved to next week so I can remove the shipping service fee. If I get it later then It's cheaper and I have no extra money right now.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 7887739462, Name is Sanya Afzal, Account ID: GUVXQHMM2S", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--381": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--382": [{"speaker": "user", "text": "Hi, I have a gold membership and am wondering how to cancel it?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--383": [{"speaker": "user", "text": "I want to know my order status", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "1941 2nd Ave  San Lima, MI 27661", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "telephone number (929) 739-9977 Email Address: safzal52@email.com  Username: safzal52", "domains": ["account access"], "labels": {"slots": ["phone", "email", "username"]}}, {"speaker": "user", "text": "1941 2nd Ave  San Lima, MI 27661", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--384": [{"speaker": "user", "text": "I have an issue with my order I want to buy this amazing guess shirt But when I try to add it to my chart, it doesn't work Can you help me order it? My chart won't update to show the shirt", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["shopping cart"]}}], "ABCD--val--385": [{"speaker": "user", "text": "I wanted to check the status of my order, but can't login because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "79038 I don't use email", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Phone Number: (421) 350-8042", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--val--386": [{"speaker": "user", "text": "I got charged twice for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Rodriguez Domingo OIE03ENOYW is my account id", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "sure it's 2690069365", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--387": [{"speaker": "user", "text": "Hi there.  I am going to have to return my brand-new Tommy Hilfiger jeans and I'm so sad.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Oh I'm going to be an influencer.  Just wait.   crystalm354 crystalm354@email.com What's Kesha?  0261304261", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--388": [{"speaker": "user", "text": "Hi there, I want to check on the status of my account. I had gotten an email saying my subscription was removed... but I still want it. What can I do?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--389": [{"speaker": "user", "text": "The site has been slow for me", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--390": [{"speaker": "user", "text": "Yes, I have an unwanted charge on my account.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Name is Alessandro Phoenix Order ID is 3367625465 Account ID is aphoenix382", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Ok. It was $49.00.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--val--391": [{"speaker": "user", "text": "I'd like to check status of my order because I only ordered one item but the email confirmations says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Name: Joyce Wu Account ID: MNCMJWLEZH Order ID: 5827805604", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--392": [{"speaker": "user", "text": "I found a few pairs of boots on your website that I absolutelly LOOOOVE!!! I'm hoping maybe to save a little money or get some perks by going premium. Can you tell me about the membership benefits?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--393": [{"speaker": "user", "text": "Hi I'd like like to know more about a product because you are thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--394": [{"speaker": "user", "text": "I'm thinking of placing an order, but I wanted to see how much it would cost for overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "It's 39.99 for five ponds or less, 54.99 for ten pounds or less and 69.99 for everything else.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--395": [{"speaker": "user", "text": "Hi, I'm looking for some info on the jacket. Is this a good jacket for windy days?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--396": [{"speaker": "user", "text": "Yes i wanted to see how to get a refund on an item i bought.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "okay my Username is sanyaafzal140,Email Address: sanyaafzal140@email.com and my Order ID: 3742776227", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes my account id is DF345RFG and the refund is $89", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--397": [{"speaker": "user", "text": "Order Statement Address: 0436 Kennedy St  San Mateo, NY 80260  Product: Boots  Brand: Guess  Amount: $79 i want to buy this", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "amount"], "intents": ["status credit missing"]}}], "ABCD--val--398": [{"speaker": "user", "text": "Hi, I signed up for a premium subscription and I need to pay the fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: 1AVXCFBGVU Order ID: 4986420786", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--399": [{"speaker": "user", "text": "I signed up for the premium account and wanted to see when I owe the next payment for it I would really like to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Rodriguez Domingo CFMEBNPZVO 4116849129", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--400": [{"speaker": "user", "text": "Hello I completed a return but the charge on my billing statement has not been reversed. I want to know what is going on.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "My name is Albert Sanders and my Account ID is 4578584818", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "My username is as675890 email address is as675890@email.com and my order ID is 4578584818", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--401": [{"speaker": "user", "text": "i am unable to log in because i forgot what my username is.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "73682  (560) 727-6243", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--402": [{"speaker": "user", "text": "I need help I cannot access my account because I lost my phone that I use for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--403": [{"speaker": "user", "text": "Hi! I had placed an order and wanted to see if I can upgrade it to overnight shipping. I need the item sooner than I thought", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: SQBH2CYG0A Order ID: 6509639467", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--404": [{"speaker": "user", "text": "I bought a shirt but after looking around I'm seeing it at a much lower price pretty much everywhere else but herer", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Albert Sanders NWKZR1EU4H and 8772209646", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--405": [{"speaker": "user", "text": "Hi I need help accessing my account Hello?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--406": [{"speaker": "user", "text": "Hello. I am trying to buy a jacket, but the car does not update when I add the item. Can you help figure out why the cart isn't update to show the item I want to purchase?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}, {"speaker": "user", "text": "VC 0045992 Expiration 08/2021 It is the Tommy Hilfiger jacket for $49.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--val--407": [{"speaker": "user", "text": "Hi there! So totally asking \"for a friend\" here but uhh if someone happened to get a stain on a particular jacket how would someone go about getting it off Hypothetical of course...", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--408": [{"speaker": "user", "text": "How do I go about setting up a premium membership to make purchaes?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--409": [{"speaker": "user", "text": "This is so weird! My account isn't showing my payment method correctly at all. Can you help?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Zipcode is  57648", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "I don't know the phone number that was on this order. My PIN is 712442", "domains": ["manage account"], "labels": {"slots": ["pin number"]}}], "ABCD--val--410": [{"speaker": "user", "text": "Hello, I was wondering why there are always 0 results when I search", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--411": [{"speaker": "user", "text": "Hello. I am a VIP Silver on your site, as well as a very prominent socialite And I would like help with something ASAP", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--412": [{"speaker": "user", "text": "Hi.  I'm looking to purchase some Calvin Klein jeans.  I was hoping you could answer a question for me?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "I've had some problems in the past and these jeans look fairly cheap at $49.  So I'm trying to find out if they will shrink after washing?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--413": [{"speaker": "user", "text": "I was charged for a subscription I never wanted.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--414": [{"speaker": "user", "text": "I have just ordered a shirt and would like a status update on it", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--415": [{"speaker": "user", "text": "Hi, I've been charged for an order and I never bought anything on your site.  Please help me fix this.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Yes, Username: as495761  Email Address: as495761@email.com Order ID: 6177695888", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--416": [{"speaker": "user", "text": "Yeah, I need to know what will happen if I'm late with a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--417": [{"speaker": "user", "text": "i am unable to log in because i forgot my username and i need help recovering my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "23362   (734) 795-8055", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--418": [{"speaker": "user", "text": "Hi I\u2019m wondering if I can pay off the remaining balance on my account", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: LLF6EIQ7AR Order ID: 9351018529", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--419": [{"speaker": "user", "text": "I was wanting to know the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID : MFER3RZ5IN Order ID: 0348703299", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--420": [{"speaker": "user", "text": "hello i just put in an order and the shipping cost seems really high to me i'm just checking to see if there was a mistake :/  hoping for a refund if so", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "sure Norman Bouchard OYBAVS3PKO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "nb783199, nb783199@email.com, 1984686801", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--421": [{"speaker": "user", "text": "Hey, why isn't the site taking my credit card? I have plenty of room on my card to charge stuff,", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--422": [{"speaker": "user", "text": "Hello, I need to check the status of my order as the delivery time is wrong and it needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Joyce Wu, N3Y0WIBQ01, 4471206320", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--423": [{"speaker": "user", "text": "Hi I have a question about your website. I've been trying to purchase a pair of jeans but it's loading really slow. can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--424": [{"speaker": "user", "text": "Status of order cause method of payment seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Name: Crystal Minh  Phone Number: (468) 644-4061  Member Level: Bronze  Account ID: IFQL7ZFTFY", "domains": ["order issue"], "labels": {"slots": ["phone", "account id"]}}, {"speaker": "user", "text": "Order ID: 2596720643  Payment Method: Debit Card", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--425": [{"speaker": "user", "text": "Hi, I'm a silver member and I wanted to know something about a certain product.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--426": [{"speaker": "user", "text": "I'm considering buying some stuff on your site but I want to know how to get the premium membership first maybe", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--427": [{"speaker": "user", "text": "I have an issue with my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "acct id P2P6BOIPIQ order id  9733302000", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--428": [{"speaker": "user", "text": "I received wrong color and I\u2019m not happy", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "6313133820  2020-01-21", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "rdomingo781@email.com rdomingo781 6313133820", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--429": [{"speaker": "user", "text": "Hi, I'm curious about the width of Calvin Klein brown boots. Are they regular or wide? I'm looking at them but want to see if they will fit.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--430": [{"speaker": "user", "text": "Hi, my name is David.  How are you today?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--431": [{"speaker": "user", "text": "The website is really slow. What's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "It's a pair of Guess boots", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--val--432": [{"speaker": "user", "text": "I'd like to check on my order because my payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "David Williams and 2KFVULTEGN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--433": [{"speaker": "user", "text": "I need to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "L0X6WBHQPG     6809486239", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--434": [{"speaker": "user", "text": "Hi, the promo code I just received two days ago is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--435": [{"speaker": "user", "text": "Hello! I want help with my premium subscription I love the benefits so much! I can't imagine how I lived without them", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "EPDWFLBDYY 5487813129", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--436": [{"speaker": "user", "text": "Hello. I am running into issues with my promo code. I would like to buy some things.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--437": [{"speaker": "user", "text": "I think the wrong card was used to process my order.  can you check on my order status and change the payment method.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: LFHNEYX439 Order ID: 4651209467", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--438": [{"speaker": "user", "text": "When does annual sale end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--439": [{"speaker": "user", "text": "I need to get into my account and have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin# is 31459", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--440": [{"speaker": "user", "text": "I would like to check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: alessandrophoenix149@email.com  Username: alessandrophoenix149 Order ID: 2654376395", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--441": [{"speaker": "user", "text": "Hi....The Tommy Hilfiger shirt I am looking for is 84$ but all other websites sell it for 49$. Is there any way you can match their price?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Joyce Wu and the order id is 6629848056", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--442": [{"speaker": "user", "text": "something seems wrong I know for a fact that I only ordered one jacket but the email confirmation says I ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "my account ID is 2I3BUVZXRD and the order # is 6008109824", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "I've sent you an $89 refund. I'm so sorry about the inconvenience.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--443": [{"speaker": "user", "text": "hi I want to view my shopping history online. However, I cannot access my account because I lost the phone I use for two-factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--444": [{"speaker": "user", "text": "can you tell me about the membership levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--445": [{"speaker": "user", "text": "Hi! I purchased a pair of Tommy Hilfiger boots but I do not need them anymore", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: normanb3 normanb3@email.com Order ID: 7460371957", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Debit Card that I used to make the purchse the refund amount is 474 $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--446": [{"speaker": "user", "text": "would like to know if the items being delivered are the ones listed on my order statement since my email implied differently", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Albert Sanders. alberts2", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "CROCNGT200. 6271736353", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--447": [{"speaker": "user", "text": "Hi there. I believe I've been charged double for my subscription so I want to figure it out.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "This is Crystal Minh. If you need it, my account ID is XN5IHJIZDF.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Oh, okay. It's 5888412085.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--448": [{"speaker": "user", "text": "Whats status of my order? and some extra fee added for no reason?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Name: Albert Sanders Account ID: NBKLKQ5BKS", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1952264113", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--449": [{"speaker": "user", "text": "I would like to know more about this shirt because i am considering buying it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--450": [{"speaker": "user", "text": "i need to update the address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "you should have that, please update it to  6901 Lexington Ave  San Lima, MI 77340 to 6901 Lexington Ave  San Lima, MI 77340", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "i believe one digit is wrong. you have 6900 but should have 6901 Phone Number: (343) 601-0439", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "yes Email Address: ap121578@email.com  Username: ap121578", "domains": ["manage account"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--451": [{"speaker": "user", "text": "Hello there, I have quite an odd request today, would it be possible to add a mongram of my name to the guess jeans that I recently ordered?", "domains": ["storewide query"], "labels": {"slots": ["name"], "intents": ["pricing"]}}], "ABCD--val--452": [{"speaker": "user", "text": "I want to check the status of my order because I ordered only one item but my email confirmation says I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID is YKDINOHB1B", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name is David Williams, Order ID is 8789607957", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The cost of the item is $79", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--453": [{"speaker": "user", "text": "I'm pretty upset that a jacket that I ordered is now saying that it is out of stock. Do you know when it will be back in stock?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It is a Calvin_Klein jacket that is $54.", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--val--454": [{"speaker": "user", "text": "Hi Can you help me with something? I need to check my order But I was on a camping trip this weekend", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--455": [{"speaker": "user", "text": "Can I change my shipping address?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "albertsanders673 albertsanders673@email.com 0782574729", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2829 Lexington Ave  Newark, CA 8776", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--456": [{"speaker": "user", "text": "Hi.  I'm looking to buy a Calvin Klein jacket and I have a question for you. I'm just wondering what material it is made out of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--457": [{"speaker": "user", "text": "I got this promo code about a week ago, and it's not working.  Every time I enter it, I'm told it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--458": [{"speaker": "user", "text": "I forgot my username. I can't log in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 25180, my email is alberts7@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--val--459": [{"speaker": "user", "text": "How does the shirt shrink after I wash?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--460": [{"speaker": "user", "text": "hi, i would like to return my order because the jeans i recieved have a stain on them", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "nbouchard815@email.com Order ID: 6368700455 its ok", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "8896 1st Ave  Jacksonville, CA 19682", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--461": [{"speaker": "user", "text": "Hi! I want to know more about this Tommy Hilfiger jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--462": [{"speaker": "user", "text": "Hi I have a question about a return I made it's been about a month but I don't a refund on my account", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "sanyaa22  sanyaa22@email.com 3923367031", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--463": [{"speaker": "user", "text": "Hi, I am trying to buy some boots and my cart will not update when I add them to it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--464": [{"speaker": "user", "text": "Hi I would like to know more about a product because Im thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--465": [{"speaker": "user", "text": "I'm pretty frustrated with your website right now", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--466": [{"speaker": "user", "text": "Hi, my name's Alessandro Phoenix.  I'm having trouble accessing my account I seem to have forgotten my password, of all things", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes, it's alessandrophoenix877", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--val--467": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(621) 173-3675, zip 94441", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--468": [{"speaker": "user", "text": "Hi! My credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--469": [{"speaker": "user", "text": "Help I lost my phone and can't get into my account because of two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--470": [{"speaker": "user", "text": "Hi, I'm wanting o buy these jeans, but the price is sooo much higher than at other stores...", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "okay, my accout ID is RNNDGUT75Y and my Order ID is 8967210941", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--471": [{"speaker": "user", "text": "I want to make sure that my subscription to my shopping service is still active. If I have any remaining balance, I would like to pay it so that my subscription stays active.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Ok It is: ZTJZIW7CZD Order ID: 8917987658", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--472": [{"speaker": "user", "text": "Ym credit card keeps getting rejected on the website and my card has not expired", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--473": [{"speaker": "user", "text": "got a promo code from you 5 days ago and today I'm putting it in and it isn't working saying it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--474": [{"speaker": "user", "text": "I got an email saying I ordered multiple items, I only ordered one though my order id is 1154267785", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status quantity"]}}], "ABCD--val--475": [{"speaker": "user", "text": "I wanted to check on a shipping issue the cost is just too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "rd593464  rd593464@email.com 4205942800", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--476": [{"speaker": "user", "text": "i would like to return an item since it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "jb639883 jb6398883@email.com order id 7882655762", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "6655 Brushwick Dr  La Fayette, TX 11761", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--477": [{"speaker": "user", "text": "Hi I just want to make sure I inputted the correct shipping address in my order", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: PKGZZYKIXO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1697378270", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: ap082900@email.com Username: ap082900", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--478": [{"speaker": "user", "text": "Yes i would like to return an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sure my username is albertsanders361, email is albertsanders361@gmail.com and my order id is  7957674533", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "7326 Lexington Ave  Raleigh, MI 2821 mail", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--479": [{"speaker": "user", "text": "i want you to check something for me.  I thought I had $40 in store credits than what I am currently seeing in my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--480": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I need to check my order status, but I lost the phone I use for two-factor authentication.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I do not have that information.  My phone number is (243) 386-8693 if that helps.", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--val--481": [{"speaker": "user", "text": "Hello my name is Norman Bouchard and I am trying to use a promo code but the system says its invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--482": [{"speaker": "user", "text": "my search results are broken!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--483": [{"speaker": "user", "text": "I'm thinking about buying something but I want to know what your return policy is first", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--484": [{"speaker": "user", "text": "Hi, I lost my phone, and I can't login to my account to view my shopping history because of the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--485": [{"speaker": "user", "text": "Hi this is joseph banter i'd like to check the status of my order. the i.d. is 6133423209", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status payment method"]}}, {"speaker": "user", "text": "that was the order number account id is PSIWLUGAEY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--486": [{"speaker": "user", "text": "I am thinking about getting my name stitched onto a jacket. Can you tell me how much that will cost?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--487": [{"speaker": "user", "text": "HI! i wantto know more about jeans. How much does it cost to get them tailored? I need them tailored when i buy them.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--488": [{"speaker": "user", "text": "Hi the site is going so slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--489": [{"speaker": "user", "text": "My name is Chloe Zhang and I need to remove an item from my order its a tommy jacket my wifre didnt really liked it so I need to delete that item", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Order ID: 8482611040 Account ID: AHJTYO9RW5", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Ok thankss a lot that works the cost is $54", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--490": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I would like to do some shopping on the website, but for some reason it is running really slow.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--491": [{"speaker": "user", "text": "I am trying to make a purchase but my cart doesn't seem to be updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--492": [{"speaker": "user", "text": "I\u2019m checking on the status of a refund because I also would like to refund the boots that I ordered as well Chloe Zhang", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "3418283492 chloezhang193@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "This isn\u2019t my first rodeo laugh out loud chloezhang193", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Tommy_Hilfiger 79", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "179 total Great thank you!", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--493": [{"speaker": "user", "text": "I'm trying to check my account but I forgot my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(341) 940-1794", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--val--494": [{"speaker": "user", "text": "I am looking at my bill and I have been charged for something that I didn't buy.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "jbanter5   jbanter5@email.com   2474285358", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--495": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang.  I seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes, my PIN number is 171549", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--496": [{"speaker": "user", "text": "Hi I have signed up for a a premium subscription shopping service and i just noticed that i got charged for something i had bought i would like to have that resolved please", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: P2MSQ1YLG5 Order ID: 3088484086", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--497": [{"speaker": "user", "text": "Can you please tell me if the Michael Kors boots have black or brown lace on them?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--498": [{"speaker": "user", "text": "Can you check my order's shipping status? It's saying it's been delivered, but I haven't seen it, I think it may have gone to my old address?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "username is alessandrophoenix807 Order ID is 4594844877 Email is alessandrophoenix807@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "Thanks. And it should be delivered to:8910 Circle Drive  Baltimore, WA 87344", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--499": [{"speaker": "user", "text": "Hi! I was trying to check my account for some information about an order but I seem to have forgotten the password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "10117 (755) 619-5920", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--500": [{"speaker": "user", "text": "I am having problems accessing my account because I lost the phone I use for two-factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--501": [{"speaker": "user", "text": "Hi see that i was charged twice for my subscription My subscription was supposed to allow for a discount but my bill don't look right", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sure it's Joseph Banter There is a $74 charged twice", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "DUPJTOBARJ r u there hello", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "I thought you wanted the account id ok the order id is 1956225455", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--502": [{"speaker": "user", "text": "Hey, I want to know more about the Michael Kors jacket that's $94 Can you provide additional information for me?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--val--503": [{"speaker": "user", "text": "hi i was wondering when my promo code expires its springtime101", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--504": [{"speaker": "user", "text": "I want to return item, I bought wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: as741287@email.com  Username: as741287 Order ID: 9069492945", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Address: 1357 Woodshore St  Raleigh, TX 53904", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--505": [{"speaker": "user", "text": "Hi I need to check the status of my order because I lost my phone I cant complete the 2fu 2fa", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--506": [{"speaker": "user", "text": "I need help accessing my account. I lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--507": [{"speaker": "user", "text": "I have a return that was marked as completed about a week ago and the charge still has not been reveresed on my statement yet.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Albert Sanders and my username is albertsanders226 if you need the order number to check it that is 1432074086", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--val--508": [{"speaker": "user", "text": "I am needing to extend the shipping time on an order because I won't be home to get it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: KO63Y8FLRT Order ID: 1844225907", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--509": [{"speaker": "user", "text": "hi I have an issue with my account", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--510": [{"speaker": "user", "text": "Hi! I was trying to access my account online but unfortunately I have lost the phone I was using for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--511": [{"speaker": "user", "text": "I forget what my password is, can you help me reset that?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--512": [{"speaker": "user", "text": "Hello, My name is Norman Bouchard", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure. My user name is normanbouchard012 and email id is normanbouchard012@email.com my account id is 438704", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--513": [{"speaker": "user", "text": "I got an email that says I ordered two items but I only ordered one", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: VSQJL1MECY", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Name: Albert Sanders Order ID: 4499571846", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--514": [{"speaker": "user", "text": "Hi there! I'm trying to make a purchase, but when I add something into my cart, it doesn't seem to be updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--515": [{"speaker": "user", "text": "Hi. My cc is being rejected - can you help me figure out why it's not going through?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Norman Bouchard and my username is normanbouchard869", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--val--516": [{"speaker": "user", "text": "hi! I was contacting you as I see my premium subscription was charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "order id is 4608910459 Account ID is EYE2UC80H8", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--517": [{"speaker": "user", "text": "Hello. I have a question", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "rdomingo456 rdomingo456@email.com 5156866364", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $74", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Oh, okay rdomingo456 rdomingo456@email.com 5156866364", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--518": [{"speaker": "user", "text": "I would like to know when the annual sale begins", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--519": [{"speaker": "user", "text": "I think my subscription was removed on accident. I didn't request for it to be removed but my daughter said when she was trying to order some things that we didn't have a subscription anymore.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--520": [{"speaker": "user", "text": "Hi the search function is acting weird. Im not getting any results for what im looking for", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--521": [{"speaker": "user", "text": "status of refund Purchase Date: 2019-09-14  Order ID: 7974574621  Payment Method: Credit Card  Address: 8907 1st Ave  Jacksonville, MI 78777  In Original Packaging: No  Product: Boots  Brand: Tommy_Hilfiger  Amount: $64 Name: Crystal Minh  Phone Number: (659) 706-2848  Member Level: Silver  Email Address: cm857760@email.com  Username: cm857760", "domains": ["product defect"], "labels": {"slots": ["order id", "street address", "zip code", "amount", "phone", "email", "username"], "intents": ["refund status"]}}], "ABCD--val--522": [{"speaker": "user", "text": "I can't log into my account my password doesn't work I might have forgotten the password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "my zip code is 37545 and phone number is (722) 728-5735", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Yes my PIN is 587242", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--523": [{"speaker": "user", "text": "I didn't get my package. Could you tell me the status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "as966810, as966810@email.com, 2676470527", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure. Send ot to 8395 Woodshore St San Mateo TX 34225 Great. Thanks", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--524": [{"speaker": "user", "text": "hlello I have a problem that I hope you can solve.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Albert Sanders, Username: alberts8, Order ID: 8737159030", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}], "ABCD--val--525": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--526": [{"speaker": "user", "text": "I signed up for the premium subscription, but I think i have a balance I need to pay before the subscription is active.  Can you tell me that balance?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: X34PYIZU1K Order ID: 5816063458", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--527": [{"speaker": "user", "text": "What are all the membership level?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--528": [{"speaker": "user", "text": "Hi. I have a shipping issue. The shipping cost on my most recent purchase was too high. Can I cancel my shipment and get a refund.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Chloe Zhang Username: cz144709 Email Address: cz144709@email.com Order ID: 3466788009", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--529": [{"speaker": "user", "text": "Not so good. I'm trying to use my promo code to place an order and it's telling me that it's invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--530": [{"speaker": "user", "text": "Hi, I placed this order but now my wife says she doesn;t want the jacket.  What do I do?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Norman Bouchard 5EVTHYMWNN", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "79 thank you", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--531": [{"speaker": "user", "text": "Hello. I bought these boots on your site I love the style, but the boots are the wrong size Can you help me return them?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "0772202153 dwilliams340@email.com dwilliams340", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Oh great 7176 Lincoln Ave  Raleigh, TX 70837", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--532": [{"speaker": "user", "text": "The payment method was wrong in my order. I want it to be PayPal not debit card.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "88104 (945) 659-6028 no username", "domains": ["order issue"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--533": [{"speaker": "user", "text": "I wanted to check on the status of my premium membership", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "J6M7TVI4XK  1197223016", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--534": [{"speaker": "user", "text": "Hi I need some help", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "my order ID is 4530179335 my account ID is 1OMO98UWKP", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "they cost $99", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "That $99 has been refunded. Is there anything else you needed help with today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--535": [{"speaker": "user", "text": "I want information about the fall collection I want to know when the price  is going down I want to buy a lot of things at a discount", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--536": [{"speaker": "user", "text": "I just wanted to check on the status of my premium subscription shopping service, to make sure it's still active.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My Account ID is WDGZEOWDMR and my Order ID is 7452226455", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--537": [{"speaker": "user", "text": "Hello, I had some questions about a shirt I wanted to buy.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "I was wondering how wide the collar is? It's a Tommy_hilfiger shirt.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--val--538": [{"speaker": "user", "text": "Hello. I'm trying to check on the status of my order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "9132 Lexington Ave Baltimore MI 62076 phone is 662-1068 area code 957", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--539": [{"speaker": "user", "text": "Hi! I can not access my account online because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "8097 (947) 352-4873 4356 county rd. Baltimore tx 34876 I do not remember my email address.  Sorry I gave my address", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--540": [{"speaker": "user", "text": "Hi i just was reading some news about premium subscribtions and i went to check mine. It seems mine has been removed but i do want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--541": [{"speaker": "user", "text": "Yes i was trying to get some more information on one of your items before i decided  to buy it", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--542": [{"speaker": "user", "text": "I have a question about an order", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Crystal Minh VVVD9JZHDM", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "cm458627@email.com  3100157786", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5742 Circle Drive  Brighton, NY 90937", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--543": [{"speaker": "user", "text": "I would like to add an item to my existing order I forgot to add it to my shopping cart earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: Q2SC7N3CDG Order ID: 9621099780", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Product: Jacket Brand: Michael_Kors Amount: $84", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--544": [{"speaker": "user", "text": "I would like to return an order because it had a stain on the boots", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Order ID: 3333818400", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Sanya Afzal, Username: sanyaa33,  sanyaa33@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "5452 1st Ave  Baltimore, NY 21499", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--545": [{"speaker": "user", "text": "Hi, I would like to return the item below, which is a shirt", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: crystalminh836 Email Address: crystalminh836@email.com Order ID: 0480716770", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9097 Kennedy St Baltimore, NY 98045", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--546": [{"speaker": "user", "text": "ok it's sanya afzal, 398-287-9118, 7767 2nd ave, brighton ca 3549 hi there", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"], "intents": ["recover username"]}}], "ABCD--val--547": [{"speaker": "user", "text": "Hi, my wife told me that she was supposed to get a credit of $40 from a promotional package that we got, but we can't find the credit anywhere on our account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--548": [{"speaker": "user", "text": "Hi can you please tell me more about the tommy jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--549": [{"speaker": "user", "text": "How are you? My payment method seems to be wrong.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "I can provide my phone number instead of ID (944) 427-5361 I want to know when it expires. Hello?", "domains": ["storewide query"], "labels": {"slots": ["phone"]}}], "ABCD--val--550": [{"speaker": "user", "text": "I was looking to buy a pair of michael kors boots since I have the subscription with you guys but it is priced way higher than other sites", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "AM6HWBJGQ7 6154473520", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--551": [{"speaker": "user", "text": "Hello there, I am trying to buy something on your website but it seems like there is some technical error My cart is not updating, could you please help me out? My name is Norman Bouchard", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--552": [{"speaker": "user", "text": "Hi I'd like to know if I can extend my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure, Joyce Wu and XVA1UOQMGD", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, 3876189210", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--553": [{"speaker": "user", "text": "I need to pay my annual subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: IUEBWSI2S1", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3091659506", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--554": [{"speaker": "user", "text": "Hi! 4 days ago, I requested a refund and I just want to check the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "davidw69 davidw69@email.com Order ID: 9158822241", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--555": [{"speaker": "user", "text": "I'd like to check on the status of my subscription please", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "CEIFWSERK2 and 2013315515 I want to pay whatever I owe so the subscription will get activated", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--556": [{"speaker": "user", "text": "Hi, sorry to bother you with something silly, but I seem to have forgotten my password Joseph Banter is the name, if that helps", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "(580) 766-9464 ZIP is 31842", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}, {"speaker": "user", "text": "Yes, that would be fine.  Once I can get back in, I can change it myself Pin number is 387146", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--557": [{"speaker": "user", "text": "How much do I need to buy in order to get free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--558": [{"speaker": "user", "text": "I wanted to know the status of my subscription, because it was added to my account?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--559": [{"speaker": "user", "text": "I got a Michael Kors jeans, but the color is wrong. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Sure, 9086 Woodshore St, Newark, CA 63179", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--560": [{"speaker": "user", "text": "I would like to return an item because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Name: Joseph Banter Order ID: 5393574023 I do not have my account id on me right now", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: josephb8 | Email Address: josephb8@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1157 Circle Drive  Brighton, MI 25708", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--561": [{"speaker": "user", "text": "Hi, I placed an order to buy a shirt but I was charged twice. I want my money returned", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: RQT400RTHI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order id is 5487184494 Product: Shirt Amount: $64", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--val--562": [{"speaker": "user", "text": "I would like to know more about a product because I am thinking of buying it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "Product: boots  Brand: Michael_Kors  Amount: $59", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--563": [{"speaker": "user", "text": "Hi there, I am having some kind of technical issue. I am trying to buy something but the cart will not update when I add the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--564": [{"speaker": "user", "text": "I want to check the shipping status", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--val--565": [{"speaker": "user", "text": "Hi, my name's Crystal Minh, Bronze member", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sure BYLZE8AJUT 4242439289", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--566": [{"speaker": "user", "text": "I just brought these Tommy Hilfiger boots and now they are much cheaper now", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "3661528703 HVH6MXR6LW", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--567": [{"speaker": "user", "text": "I want to check the status of my order Because I ordered one item but my email confirmation says I ordered two.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "David Williams Account ID: F81AN7S9C3", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3506941331", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--568": [{"speaker": "user", "text": "yes i would like to check tof your order because my payment seems to be wrong he staus", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "yes its Account ID: TRJ5SZOCW1  and the  Order ID: 5856614792", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--569": [{"speaker": "user", "text": "Hi, I was wondering if you could tell me more about the Michael Kors Jacket that is on sale for 89$.", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--val--570": [{"speaker": "user", "text": "Hello! I just signed up for the premium subscription for the shopping service but I don't have all the money yet so can I get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My name is Joseph Banter, my account ID is LFAHH9KKVB and my order number is 2861442719.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--571": [{"speaker": "user", "text": "I need assistance with my shopping cart.... I need to know if it qualifies for free shipping because I am thinking about purchasing some items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "So the standard price of shipping is $7.99.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--572": [{"speaker": "user", "text": "I want to check my order status because the shipping cost was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "The username is cz231905, email is cz231905@email.com and order ID is 3012041707", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--573": [{"speaker": "user", "text": "Hi, i need to get into my account but I don't have the phone used for my two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--574": [{"speaker": "user", "text": "My old phone died and now I can't log in my account because I can't do the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--575": [{"speaker": "user", "text": "Hi, I need to access my account but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--576": [{"speaker": "user", "text": "hi i have signed up for a premium subscription shopping service i want to know the status of my subscription because I want to keep my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: KU5BMZ4CLX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4936124199", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--577": [{"speaker": "user", "text": "Hi youe website is very slow today like very slow is everything ok because it is almost unusable at this pint point", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--578": [{"speaker": "user", "text": "Hi it seems like shipping was raised or to high this time. What is the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "joycew46@email.com joycew46 5515179955", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--579": [{"speaker": "user", "text": "Could you tell me the local store hours? for Newark, NY", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--580": [{"speaker": "user", "text": "Hi i want to but some things but i want some info on how to get premium membership first", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--581": [{"speaker": "user", "text": "Hi I need you to look at my order and tell me why you guys are charging me extra for my order I don't recognize that fee", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "yes Crystal Minh OSUPTFCJQX I'm at 8062 Primrose ave in Jacksonville", "domains": ["order issue"], "labels": {"slots": ["account id", "street address"]}}, {"speaker": "user", "text": "It's for that Guess Jacket do you see the order yw", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "again in a hurry I need to know about this extra fee 6575582523 seems like you should have all this in front of you by now I don't mean to be short but I don't have time to check on a fee I did not authorize", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--582": [{"speaker": "user", "text": "I still haven't received my order from you guys I would like to check on the status of this", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal and my account id is QWZ5FQHRMX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: sanyaafzal589 and my email is  sanyaafzal589@email.com and my order id  8272629074", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes it id 3144 Woodshore St  Brighton, CA 79688", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess Jeans", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--val--583": [{"speaker": "user", "text": "Hello! I'm trying to find out more about a pair of boots I am interested in.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--584": [{"speaker": "user", "text": "Hello.  My name is Joyce Wu.  I would like to change my primary payment method if possible.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "Yes for a Guess Jacket.  I would like to change the payment method please.", "domains": ["manage account"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "I do not have that information.  My pin number is 187217.  My phone number is (279) 005-1967.", "domains": ["manage account"], "labels": {"slots": ["pin number", "phone"]}}], "ABCD--val--585": [{"speaker": "user", "text": "Hello, I would just like to ask about the status of my order I noticed the shipping price was very high so I am curious Honestly, at this point I would like to cancel the order: 7643599427", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["cost"]}}, {"speaker": "user", "text": "my name is Sanya Afzal, the account ID is ZD9WDWUSEK", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--586": [{"speaker": "user", "text": "Yes i was looking at this item on your site and i would love to know some more about it before i decided if i want to order it or not", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--587": [{"speaker": "user", "text": "Hi i need to remove these boots from my order. My partner doesnt want them anymore", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "42SPOI57GQ 4731256942", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--588": [{"speaker": "user", "text": "I want to complain because the charge on my billing statement has not been reversed even though I have already completed the return. Yeah", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Email Address: crystalm510@email.com Order ID: 2862187771 Username: crystalm510", "domains": ["purchase dispute"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--val--589": [{"speaker": "user", "text": "I fear I might lose my prmium service. Should I pay the fee now? Can you please check my acc?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Chole Zhang, and my Id is 8F83WVA7P7", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "That is 1705921153", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--590": [{"speaker": "user", "text": "I am trying to get information about a specific product, can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--591": [{"speaker": "user", "text": "Hi, can I check on my shipping status of an order I placed? I haven't received my package yet and I feel like it hsould have been here by now", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "alessandrophoenix799 is my username alessandrophoenix799@email.com Order ID: 6119114636", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8664 Brushwick Dr  La Fayette, MI 6510", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "ah yes, its 65101", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Product: Jacket  Brand: Calvin_Klein  Amount: $84 Product: Jeans  Brand: Guess  Amount: $49 Product: Boots  Brand: Calvin_Klein  Amount: $84", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--592": [{"speaker": "user", "text": "i ordered some jeans and the delivery time appears to be wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "NS7NAWE5L8  3710509838", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--593": [{"speaker": "user", "text": "I need to access my account, but I can't get in because I lost my phone. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Sure thing. My name is Chloe Zhang, my phone number is 842-315-2785, and my zip code is 15225.", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--594": [{"speaker": "user", "text": "Hi...I am trying to access my account but I lost my phone that I use for the two factor identification. Is it possible for you to help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "It is jw400469@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--val--595": [{"speaker": "user", "text": "I wanted to order a few items and wanted to know what your refund policy is if I get them and do not like them", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--596": [{"speaker": "user", "text": "Hello, I would like to complain about an overpriced item that is listed. The competition is way cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Norman Bouchard HPIWLKIQWV Order ID is 9405458461", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--597": [{"speaker": "user", "text": "Hi I wanted to buy a jacket from you, but the price is suddenly much higher than it was yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "D9TSQPPHAC and the order ID is 4546170320", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--598": [{"speaker": "user", "text": "Hi, I'm trying to get detail on a delivery. The time it's set up for is wrong and I want to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Name: Sanya Afzal Account ID: H8F884RAA5", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4136112543", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--599": [{"speaker": "user", "text": "Hi, my name's Chloe Zhang, gold member I think I need to double-check that my shipping date is still set for tomorrow", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "TV38IEZ6RU 3653143311", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "chloez02 chloez02@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--600": [{"speaker": "user", "text": "Hi, I'm trying to add something to my cart but it's not working", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--601": [{"speaker": "user", "text": "I want to reset the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--602": [{"speaker": "user", "text": "Hi I want to return this item I received because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "albertsanders712@email.com albertsanders712 6683982987", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "9299 Kennedy St  Baltimore, TX 65075", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--603": [{"speaker": "user", "text": "I want to change the name on my account, for whatever reason it is not spelled correctly.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--val--604": [{"speaker": "user", "text": "I'm trying to purchase an item, but the cart will not update when I add another item to it,", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--605": [{"speaker": "user", "text": "My credit cards keep saying it's invalid on the website.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--606": [{"speaker": "user", "text": "Hi...I will make you work hard today because I have not one but 2 problems! My address has changed so I would need to modify it and I ordered a coat by mistake and wish to cancel it.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "It now is 5530 brushwick drive in Monterey, NY, 33503 and my name is Joyce Wu", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "33503, my phone number is 480-853-2735 but I can't seem to find my pin....so sorry....can you do without it?", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "The new address is the one I gave you at first 5530 brushwick drive, montery, ny, 33503", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "my account id is SZSRI0MXEJ and the order is 7547892013 I bought a black one but it was the kaki one I wanted", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it is jwu60668", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--val--607": [{"speaker": "user", "text": "Hi I'd like to know about the status of my account please", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--608": [{"speaker": "user", "text": "Hello, I wanted to check the status of my premium subscription, can you tell me if I am current or past due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "IONVU97XN8 6255974085", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--609": [{"speaker": "user", "text": "Hi I have a general question I am looking to buy some clothing and was wondering what are the different membership levels?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--610": [{"speaker": "user", "text": "Hi It seems that there was a subscription added to my account, I really don't buy enough to justify a subscription. Can I get a refund for the amount that I was charged?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--611": [{"speaker": "user", "text": "Hi I am really upset today I have an issue", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--612": [{"speaker": "user", "text": "Yes i was looking at a item on your site and would like to know more about it before i decide to buy it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--613": [{"speaker": "user", "text": "Hello,I would like to pay for my yearl subscription fee I already have an active subscription but I need to renew it", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account number is u4ewnv3cy6 order ID is 7216972319", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--614": [{"speaker": "user", "text": "Hi. I did a return but I'm still not seeing my refund show up.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "ok, it's rodriguezdomingo892, my email is rodriguezdomingo892@email.com and the order id is 2326760021", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--615": [{"speaker": "user", "text": "Hi there was an item on sale yesterday and today it is not I didnt have the  money to buy it yesterday i am so mad is there anything you can do?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--val--616": [{"speaker": "user", "text": "Hi there What is the status of my account? I seem to be missing like 40 bucks of credits", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--617": [{"speaker": "user", "text": "i am thinking about buying a product but need more information on it. is there a design with ripped holes in them? i am talking about jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--618": [{"speaker": "user", "text": "Why does your item is overpriced compared to your competitior?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "PLWYMVLGAK  1986640558", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--619": [{"speaker": "user", "text": "Hi! I'd like to know why there is an extra charge on my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "8SBATODTDO and 7081730822", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "49 thank you", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--620": [{"speaker": "user", "text": "I need your help with something I have a really wide foot and it's hard for me to find shoes that fit I love these Tommy Hilfiger boots on your site Can you tell me if the width of the shoe is regular or wide?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--621": [{"speaker": "user", "text": "I want to remove the second item in my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Joseph Banter BZKKUC3OGI", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Ok, the item has been removed from the order and your account is credited with $79. Is there anything else I can do for you today?", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--622": [{"speaker": "user", "text": "Hi Anne, I am trying to log into my account to check my order status but i have forgotten my username, can you help me with this today?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "57968 534-477-2478", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--623": [{"speaker": "user", "text": "Hi I want to move your shipping to next week delivery because you want to avoid paying any shipping fee.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Order ID: 9580306982 Account ID: FJKTKD8MUK", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--624": [{"speaker": "user", "text": "Hi i want to make sure the shipping cost is included in the display cost is this true?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: YNDJJNEIPJ Order ID: 9419250376", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: normanbouchard659 email is, let me look normanbouchard659@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--625": [{"speaker": "user", "text": "I would like to get a refund before the item ships because I have changed my mind on the item I bought.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: alessandrop807 Email Address: alessandrop807@email.com Order ID: 5984553618", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: TLLIHF4GQT", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--val--626": [{"speaker": "user", "text": "checking on my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Crystal Minh, crystalminh838,crystalminh838@email.com, 1932822145", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Jeans  Brand: Calvin_Klein  Amount: $84 so total would be 184", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I have updated your total refund to the $184, is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--627": [{"speaker": "user", "text": "Hello. I am really frustrated and I need help", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--628": [{"speaker": "user", "text": "Hi. So I just got married and I moved in with my new husband! It's so great, but I have been so excited about it that I am not being as careful as I usually am. I ordered the wrong item from you guys and I need to change my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sure CCKSCTPPDJ is my account id My order is 0091543333", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "joycewu9 joycewu9@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--629": [{"speaker": "user", "text": "I want to check on the status of my refund because I'd like to add an item below to my existing refund. I didn't realize this jacket was also damaged in the shipment. SO i need to add it to my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My name is Crystal Minh Email Address: cminh625@email.com  Username: cminh625 Order ID: 1691421347", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Guess Jacket for $49.00", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "system", "text": "What was your old refund amount? This way I can add the $49 to that amount", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Thanks, I have update your refund to $149. Anything else you need?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--630": [{"speaker": "user", "text": "i am having a problem with my shopping cart updating when i try to add tommy hilfiger boots to it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--631": [{"speaker": "user", "text": "Hello, the website is running really slow for me. I normally do not have trouble but today I am.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--632": [{"speaker": "user", "text": "Hello, I want to know the actual price of gift wrapping my items", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "The product I am buying is jeans Brand: Calvin Klein Price $64 How much to gift wrap this?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--633": [{"speaker": "user", "text": "I was told what a great company you are and how great your customer service is...  and was going to give you a try, but wow... talk about high priced", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "surely there is some mistake on the price of your Michael Kors shirt 99$", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Norman Bouchard 0001154344 47BSOQMZX7 normanb5 is user name,, if that matters", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id", "username"]}}], "ABCD--val--634": [{"speaker": "user", "text": "I got paint on my Tommy Hilfiger boots that I purchased from there and I was wandering if you had any tips for removing the paint stains.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--635": [{"speaker": "user", "text": "Hi! I was planning to buy a Calvin Klein jacket and needed some information on it", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--636": [{"speaker": "user", "text": "I'm trying to buy something, but there's a problem with paying.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--637": [{"speaker": "user", "text": "Hi, what time does your store closest to Raleigh WA close? I want to come in and buy a birthday present today if possible", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--638": [{"speaker": "user", "text": "I have been trying to place an order, but my credit card keep getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--639": [{"speaker": "user", "text": "HI, I can't access my account because I lost my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "34710 Phone Number: (667) 885-3214", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Pin Number: 55570", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--640": [{"speaker": "user", "text": "Hi. I wanted to check on the status of my shipment because I haven't received my package.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "UR1OI7XVKD is my Account ID and UR1OI7XVKD is Order. Oh I'm soryr. Sorry. Order ID: 8236208427", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--641": [{"speaker": "user", "text": "Hi I wanted to inquire about your membership levels I was looking at buying some stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--642": [{"speaker": "user", "text": "I signed up for a premium subscription shopping service, I have questions about the status of my subscription because I want to keep the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: 5QIBERFZWW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4853672619", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--643": [{"speaker": "user", "text": "Yes, I was charged for a premium subscription for your site, but this was in error.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--644": [{"speaker": "user", "text": "Hi, I just signed up for a better subcription plan however I do not how much is the fee.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sure BQFV9MUB2D My name is Crystal Minh", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure, whatever you need 6625144103", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--645": [{"speaker": "user", "text": "I have this premium subscription shopping service and wanted to know what the status of my subscription is Also, if there is any fees due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: RHJHQJT6W5 Order ID: 4774529933", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--646": [{"speaker": "user", "text": "I am very upset that the shirt I really want is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "my order number is 9952768704 Joyce wu", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--647": [{"speaker": "user", "text": "Everything always seems to be out of stock. I'm getting a bit frustrated with this company.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--648": [{"speaker": "user", "text": "Hi I want to buy something and my credit card keeps getting rejected Why is my card invalid? I dont understand", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--649": [{"speaker": "user", "text": "Hi! I am trying to find out whether the jacket is machine washable.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--650": [{"speaker": "user", "text": "Hi there, I need to update the phone number on my account I think I entered it in incorrectly when creating my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "Sure thing, my name is Norman Bouchard I need to change my number from (757) 350-7140 to (757) 350-7141", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "my zip is 44354 and my username is normanbouchard678 will that suffice?", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--val--651": [{"speaker": "user", "text": "Hello, I would like to know if my membership offers free shipping to out of the country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--652": [{"speaker": "user", "text": "I wanna know more about some Calvin Klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--653": [{"speaker": "user", "text": "I want to view my shopping history but I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "4452 My phone number is 314-639-8478", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "cahang69@email.com Sorry that should be czhang69@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--val--654": [{"speaker": "user", "text": "Hi Can you tell me the state of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sa912566@email.com I do sa912566 5838359486 Anything else?", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--655": [{"speaker": "user", "text": "Hey there! Can you answer a question about these Calvin Klein boots for me?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--656": [{"speaker": "user", "text": "Hi I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (877) 238-6367 72102", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--657": [{"speaker": "user", "text": "I need to remove the second item from my order my friend hated it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Account ID: EWQB3HYMWO Order ID: 6945884934", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It's the Calvin Klein Boots for $69.00", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--658": [{"speaker": "user", "text": "When can I expect the fall collection to drop this year?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--659": [{"speaker": "user", "text": "Hello I would like to know more about a product, specifically a Tommy Hilfiger jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--660": [{"speaker": "user", "text": "Can you please see if I have any balance due for my subscription?  I would like to pay it.  Thanks.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: G06WEN4VX5 Order ID: 6056249844", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--661": [{"speaker": "user", "text": "Hi, am I connected?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--662": [{"speaker": "user", "text": "Hi I have a question about my account", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--663": [{"speaker": "user", "text": "Hello, can you tell me what kind of material is used in the Calvin Klein jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--664": [{"speaker": "user", "text": "Hi, I need some help. The website is so slow and I need to buy stuff right now.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--665": [{"speaker": "user", "text": "I want to check on the status of an order I made that didn't receive. I have been waiting for nine days and it still hasn't arrived.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter jbanter7@email.com 6125190161", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5466 Primrose Ave San Lima, WA 49994", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Calvin_Klein Shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--val--666": [{"speaker": "user", "text": "Hi! I had placed an order but I would like to remove an item from my order since my husband did not like it", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "I had ordered a jacket and a pair of boots Crystal Minh I would like to remove the Tommy Hilfiger Boots for $94", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Account ID: LU3ZWITP94 Order ID: 8988216468", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--667": [{"speaker": "user", "text": "How much would it cost to get custome stitching done?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--668": [{"speaker": "user", "text": "Hi, I was wondering if you could cancel my shipping order My situation changed and I can't receive them", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "0446682608 DLXXIC2PWJ", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--669": [{"speaker": "user", "text": "I placed an order 5 days ago, but I still have not received my package. Can you check on the shipping status?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal account ID is BPQMUWIQ3R order ID is 0880496690", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "my username is sa871972 and email is sa871972@email.com Hello?", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--670": [{"speaker": "user", "text": "i would like to have access to my account. i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "341 593 0879 zip code is 1744", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--671": [{"speaker": "user", "text": "wondering about the status of a refund. wanted to add and item", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Alessandro Phoenix alessandrop387 alessandrop387@email.com 3001975532", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Jeans by Tommy_Hilfiger 84.00 blue i used my credit card", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--672": [{"speaker": "user", "text": "I wanted to check the shipping on my order as the shipping fee seems too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: jb724180 jb724180@email.com Order ID: 0714952492", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--673": [{"speaker": "user", "text": "hey need to check on my order but forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "ok 8259 Kennedy St  Raleigh, WA 78032 (247) 833-0340", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "phone"]}}], "ABCD--val--674": [{"speaker": "user", "text": "Hi....my level member is gold and I was wondering if I can get a refund when I exchange a product I receive that does not fit me well", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--675": [{"speaker": "user", "text": "I need to send something back I bought this shirt but in the wrong color. Can I get a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "guess shirt", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "crystalminh301 crystalminh301@email.com 4224791391", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7840 2nd Ave Jacksonville, WA 14438", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--676": [{"speaker": "user", "text": "Hi, I forgot my username.  Can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "32312 and ph is 590-043-2523", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--677": [{"speaker": "user", "text": "Hi I have a question about a product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--678": [{"speaker": "user", "text": "Hi, I'm trying to figure out a way to remove the $64 hilfiger shirt from my order. My spouse doesn't like that one and I just want to make the order with it omitted.", "domains": ["order issue"], "labels": {"slots": ["amount"], "intents": ["manage cancel"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: THIHON8HIB Great, what next?", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure again it's :Account ID: THIHON8HIB Order ID: 7603884622", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--679": [{"speaker": "user", "text": "Hi! I need to access my account but unfortunately, I just lost my phone that i use for authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--680": [{"speaker": "user", "text": "Yes i would like to check the status of my subscription that was added to my account even though i never said i wanted it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--681": [{"speaker": "user", "text": "Hello, how can I cancel a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--682": [{"speaker": "user", "text": "hello I want to check on order status because the cost of shipping was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "chloez79@email.com Order ID: 5023744094", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Username: chloez79", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "$94 can i cancel it?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--683": [{"speaker": "user", "text": "Hi My credit card keeps getting rejected....help!", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--684": [{"speaker": "user", "text": "Hi! I had placed an order and wanted to upgrade it to overnight delivery I need the item as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: CMIF1PAXKT Order ID: 3160231546", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--685": [{"speaker": "user", "text": "I forgot to add one item. Can I add it now to my existing order?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure, My name is Alessandro Phoenix and my id is EIAYNINIOC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "That is 6072481435", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--686": [{"speaker": "user", "text": "I noticed my street address is off by 1 number so I need to fix it.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "3404 Primrose Ave  San Lima, CA 51469", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "This is it: 3405 Primrose Ave  San Lima, CA 51469", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Yes 51469 (883) 117-4496 Sorry I do not have a pin, but I have a Username", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Sorry no. Thi sis it: 3404 Primrose Ave  San Lima, CA 51469 Sorry for the confusion", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--687": [{"speaker": "user", "text": "Hello I keep getting unrelated search results and I'm getting frustated. The search bar doesn't seem to be working.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--688": [{"speaker": "user", "text": "So I messed up my order I forgot to add this jacket to my order I really want it can you add it to my existing order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "account is V6KSB3B7QU my order is 3032183993", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "It's the $79 Calvin Klein jacket", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--689": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I'm writing because I seem to have lost my password and can't get into my account.  Can you help? My username is safzal30.", "domains": ["account access"], "labels": {"slots": ["username"], "intents": ["recover password"]}}, {"speaker": "user", "text": "Yes.  My pin number is 993275.", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--690": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I have a question regarding the subscription program. What are the consequences for being late on a payment?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--691": [{"speaker": "user", "text": "I want to pay my premium subscription fee, so it stays active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: HTMXVAK894 Order ID: 9464454667", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--692": [{"speaker": "user", "text": "I want to return an item", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "its a Michael Kors shirt and yea sure Name: Rodriguez Domingo Order ID: 2202433729 Username: rodriguezd922 I dont know my account ID but theres my user", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "Email Address: rodriguezd922@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "of course my adress is 5188 Brushwick Dr  Newark, MI 91912", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--693": [{"speaker": "user", "text": "Hi, I need to return these boots.  They looked much darker in the picture", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Alessandro Phoenix Username aphoenix513 orderID - 4867555603", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "yes aphoenix513@email.com", "domains": ["product defect"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Sure it is Miss Alessandro Phoenix, there is no Mr. Phoenix 0019 1st Ave, Newark CA 99914", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--694": [{"speaker": "user", "text": "Yes i'm trying to put items into my cart but it's not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--695": [{"speaker": "user", "text": "Hi, i wanted to make sure that the item i had delivered are the ones i ordered because i got an email implying otherwise.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: TUALG8CSN0 | Order ID: 3973211299", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: joycew32@email.com | Username: joycew32", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "wrong items, I ordered a guess jacket for $64 and Michael Kors boots for $54", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--val--696": [{"speaker": "user", "text": "I want to check subscription status. When is the due date?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Chloe Zhang A6JY8VT1P8", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes 9231385272", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--697": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I am a silver member, but at this time I do not have the funds to pay the fee.  Can I get an extension on this?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Sure.  My account ID is JG1WSZVJ2Z.  My Order ID is 2196576296.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--698": [{"speaker": "user", "text": "i've been trying to search for an item and all i get is a spinning wheel and no search result.  why is your site so slow?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--699": [{"speaker": "user", "text": "Yes i was looking at my bill from you guys and i see that i was charged twice for my subscription payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account id is PSNKJ0I1IG and order id is 7276214951", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--700": [{"speaker": "user", "text": "I forgot my username, how can I check my shopping history?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip 40672, email alessandrophoenix802@ email.com phone 500-530-2879", "domains": ["account access"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--val--701": [{"speaker": "user", "text": "I need to make a return", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "jb527729@email.com Username: jb527729 Order ID: 1747838461", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "9544 2nd Ave  Raleigh, TX 61689", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--702": [{"speaker": "user", "text": "Hi my name is Norman", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My address is 6811 Woodshore St, Raleigh, MI, 36797", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--703": [{"speaker": "user", "text": "I would like to check the status of my order because there was an extra fee added", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "IZP0GRAJWQ Order ID: 6073443168", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--704": [{"speaker": "user", "text": "How do I pay for the subscription fee?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "ARFHGWWQYL 1313525444", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--705": [{"speaker": "user", "text": "Hi a premium subscription shopping service, I have a premium subscription shopping service,", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "DBQ2WLK8VC 2475181632 are you gonna be able to help me out.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--706": [{"speaker": "user", "text": "HI! I just received my jacket but then I noticed a stain near the sleeve. Can I return it?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Alessandro Phoenix Username: alessandrop895 Email Address: alessandrop895@email.com Order ID: 3645089715", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7663 1st Ave  Jacksonville, WA 72187", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--707": [{"speaker": "user", "text": "I want top add an item to my existing order *to add I forgot to add it to the cart earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Chloe Zhang 159b-849b Account ID: 1A3CMVA1BI", "domains": ["order issue"], "labels": {"slots": ["amount", "account id"]}}, {"speaker": "user", "text": "The order was Order ID: 3126429036", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The item is a Jacket by Calvin Klein for $59.00 It says order received", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--708": [{"speaker": "user", "text": "Hi there! I was wondering if I would be able to ammend my order? I realized that I wanted to add another item to my existing order.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--709": [{"speaker": "user", "text": "Hi, this is Albert Sanders, Gold member", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--710": [{"speaker": "user", "text": "Hi. I forgot my username. Can you help.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(435) 284-1667 16877", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--711": [{"speaker": "user", "text": "Hey, I hope you can help. It may be a bit complicated though.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "alessandrop326 alessandrop326@email.com 8911159093", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The original refund was for $100 and the boots cost $74 When will that show up on my debit card?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "the total refund of $174 will be shown up in 24 hours.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--712": [{"speaker": "user", "text": "Hi I keep searching for items in the search bar and it comes up with unrelated products.  For example - when searching men's shirts, I get children's socks", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--713": [{"speaker": "user", "text": "I bought an item and want to return it, I bought the wrong size How do I return it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 6950414472", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID is covid192020 Username: jb211185", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--val--714": [{"speaker": "user", "text": "Hi, I'm having an issue, I just see a wheel spinning", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--715": [{"speaker": "user", "text": "Hi! I signed up for the premium subscription but I just realized that I got charged twice for a shirt I bought last night.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My acc ID VFWCYDKCWC My order ID: 2933620693", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "the same amount which is $64.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Thank you. I refund of $64 will be sent back to you card.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--val--716": [{"speaker": "user", "text": "I was wondering if it was possible to have an extension on my premium shopping service I was robbed and my credit cards were frozen so I just need a little while to get it all sorted but don't want to lose my account", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "YFCIABWBMX Joseph Banter it is terrible", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--717": [{"speaker": "user", "text": "I have an item that I purchased, but I need to return it because it's the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "My username is nb643207, my email is nb643207@email.com, and the order ID is 1255206728", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 2773 Kennedy St, Baltimore, MI, 65392", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--718": [{"speaker": "user", "text": "Hi, I have a premium subscription, but I have some questions", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: SSQ6P5BGSL", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sanya Afzal 6947401441", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--719": [{"speaker": "user", "text": "Hello Can you check my account and see if I am eligible for free international shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--720": [{"speaker": "user", "text": "I had a subscription, but somehow it was cancelled. I desperately need masks and soap because of this COVID=19. Can you tell me what happened to my subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--721": [{"speaker": "user", "text": "hi, can you tell me if my package is coming tomorrow? I got an email that says it's not and I thought that it was", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo, 1CLTT4IVWG and 9909275791 that's a lot of green boxes and I still don't have an answer", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--722": [{"speaker": "user", "text": "I was wondering where my refund is at in processing? I wanted to know if I could add an item to the refund.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My username is cz154100 my email address is cz154100@email.com and my order id is 0152294845", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I wanted to add a Tommy Hilfinger shirt to my order. I believe it is 99 dollars.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--723": [{"speaker": "user", "text": "Hi there. I was thinking of purchasing a Guess shirt for my brother, but I wanted to check first to see whether the store had any smalls in stock", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--val--724": [{"speaker": "user", "text": "i need to change the address for an order please", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "rodriguezd111 rodriguezd111@email.com 3601428478", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3619 Circle Drive  San Lima, NY 34876 that's better, thx!", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--725": [{"speaker": "user", "text": "Hi! My promo code is coming up as invalid, can you help?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--726": [{"speaker": "user", "text": "Can I get a refund on an item? It hasn't shipped yet and I realized I dont need them", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jw337803 jw337803@email.com and the order id is 3161732559 can it be put back into paypal? if not, a credit on my account is fine", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "K5F2XFNXBD and it was $59 :)", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--val--727": [{"speaker": "user", "text": "Hi I forgot my user name and can't access my account!", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My name is Albert Sanders.  Phone Number: (200) 715-4736. zip code 15341", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--728": [{"speaker": "user", "text": "Hi, I need to return a jacket please, I got the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "username is ap979465 email  ap979465@email.com order id 0164150987", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--729": [{"speaker": "user", "text": "Hello, I want to check the status of my order because the delivery time is wrong and needs to be changed", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "NCYHX0WBGP, 4353970407", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--730": [{"speaker": "user", "text": "This is a little embarrassing and I'm going to blame it on being stuck in the house for four weeks. I can't see my shopping history online because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--731": [{"speaker": "user", "text": "Hi I have a premium subscription but I don't have the money to get it renewed right now.  Can I get an extension so I don't lose my benefits Albert Sanders is the name", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: XXRIJUMYZP Order ID: 8229348187", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--732": [{"speaker": "user", "text": "my item I got from your store is overpriced compared to your competition", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: Z2INLVRYNF", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3392805428", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--733": [{"speaker": "user", "text": "Hello, I would like to know the benefits of a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--734": [{"speaker": "user", "text": "Hi, I placed an order and I want to remove an item Albert Sanders I only meant to buy one item, but I bought a second one as well by mistake, I was only thinking about buying it but hit purchase in error.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure My order ID is  2800434862 Acct ID is OSFJMP4BFN you good?", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--735": [{"speaker": "user", "text": "I want to know if my account allows international shipping.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--736": [{"speaker": "user", "text": "Hi, this is Crystal Minh and i have a question about my premium subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "order id is 4727556983", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--737": [{"speaker": "user", "text": "yes i just read an email stating that my subscription was removed from  my account even though i still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--738": [{"speaker": "user", "text": "I am looking to get some more info on a pair of $79 Guess boots. Are they waterproof? I can't tell from the website.", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["boot"]}}], "ABCD--val--739": [{"speaker": "user", "text": "I'm trying to enter a promo code but it's saying invaild I got this code 2 days ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--740": [{"speaker": "user", "text": "Hello, I got charged twice for a singular purchase.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "account id is FXVV1N3YYZ, and my order id is 9164287457", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I understand. Remove the 64 dollars from my payment.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Silver Its extra 64 dollars.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Your account has been credited for 64 dollars.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--val--741": [{"speaker": "user", "text": "HI....I am currently enroled in your premium subscription but it is ending soon. I have almost bought the requisite amount in order to have it again but I came up short 10$! Is there any way to get a prolongation? I have many things to buy so I would put it to good use. It would be win-win for both of us!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--val--742": [{"speaker": "user", "text": "Hi could you check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--743": [{"speaker": "user", "text": "Hi, I would like to buy an item but it is way overpriced compared to the competition why is the price discrepancy like this?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "discrepancy David Williams Account ID: 6NBJMABCG4 No i have not order the item yet", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--val--744": [{"speaker": "user", "text": "hi, i ordered something a while ago and it should have arrived by now but it hasn't. can you check on the shipping status for me? the order ID is: 1436261735", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "jwu38840@email.com username: jwu38840 order id: 1436261735", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "6534 Circle Drive  Raleigh, NY 50658", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--746": [{"speaker": "user", "text": "Why are the items so overpriced compared to the you guys competition I dont understand this big price discrepancy", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: LJIALAQIII 9817291785", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--747": [{"speaker": "user", "text": "I need to update the shipping address on my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "It says delivered but I assume it was delivered to the wrong address.  The address on the order statement is missing the SW for the address.  It should be 6435 2nd Ave SW", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "User name davidwilliams029 Email davidwilliams029@email.com and order ID 2649066227", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--748": [{"speaker": "user", "text": "I am trying to access my account but it won't let me. I need to review an order.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--749": [{"speaker": "user", "text": "Hi. I have a refund pending with you guys but I wanted to double check the status of it.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "safzal77 safzal77@email.com 8019703811", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--750": [{"speaker": "user", "text": "Hello, I would like to know the state of my refund because I want to add something and use the refund for it", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "as318685, as318685@email.com, 1808117222", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$100 was trhe refund and $49 is the shirt price", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--751": [{"speaker": "user", "text": "hi I am thinking about buying the guess jeans could you tell me how easy it would be to remove a stain", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--val--752": [{"speaker": "user", "text": "Hi! I'm trying to use a promo code on my order but I'm getting a message that it's invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Crystal Minh, my username is cm948632", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--val--753": [{"speaker": "user", "text": "I have a question about your Michael Kors boots How long do they take to wear in?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--754": [{"speaker": "user", "text": "Hi, my name's Joyce Wu, I'm a gold member Unfortunately, I seem to have forgotten my password, will you be able to retrieve it for me", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--755": [{"speaker": "user", "text": "Hi, I'm looking at a pair of jeans here and I'm wondering if there are any in a different size", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--756": [{"speaker": "user", "text": "I am looking for information on these tommy hilfiger jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--757": [{"speaker": "user", "text": "I signed up for a premium subscription and i want to check the status of the subscription can you help me", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: EHXMTOSGPV Order ID: 0672576930", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--758": [{"speaker": "user", "text": "I keep searching for items, but unrelated items keep popping up.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--759": [{"speaker": "user", "text": "Hi I have the premium subscription shopping service and I may be shipping internationally can you tell me the if free shipping is included", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--760": [{"speaker": "user", "text": "Hi, I would love to subscribe for the premium service", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}], "ABCD--val--761": [{"speaker": "user", "text": "Yes I am not thrilled with seeing that I am paying $20 more for the same exact shirt", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "I saw on your site for $49 yesterday now you want $69", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "over at 4777 2nd Ave  La Fayette, TX 9163 Yeah proby right", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yes dear it is the one with the numbers OQAIML1VZ3 sorry letters", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "and here is the number I got with the order 8054805576 I hope that helps", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--762": [{"speaker": "user", "text": "I have a question about an item I've been trying for days to buy this Calvin Klein jacket but it never seems to be in stock. Can you confirm if you have any?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--763": [{"speaker": "user", "text": "Hello! The Michael Kors Jeans are out of stock. Help!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--764": [{"speaker": "user", "text": "I would just like to check on the shipping status of my order.  I haven't received it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: FSO81MWEMR Order ID: 4067712574", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: ap135234 Email Address: ap135234@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "0631 Lincoln Ave  Baltimore, WA 54832", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess boots for $79", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--val--765": [{"speaker": "user", "text": "Hi I want to buy a shirt but I need to know a what color the buttons are I am hoping that they are black or brown", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--766": [{"speaker": "user", "text": "hi i was wondering if i could update my order to overnight shipping i need it asap", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: NZPPGIYM8E Order ID: 0942165071", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--767": [{"speaker": "user", "text": "I got charged twice for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}], "ABCD--val--768": [{"speaker": "user", "text": "yes, i still haven't received my package and i would like to check on it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sanya Afzal, account id is HLPC3IHBRK and order id is  3696863041", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sure, username is safzal96 and my email is safzal96@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--769": [{"speaker": "user", "text": "I would like to lodge a complaint because the item I want is never in stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I'm trying to buy a guess shirt", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--val--770": [{"speaker": "user", "text": "I want to check my order status...", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--771": [{"speaker": "user", "text": "I want to view my shopping history, but I can't access my account because I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My username is as183831", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My pin is 990624", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--772": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I had a question about the subscription service. What are the reasons a subscription would be canceled?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--773": [{"speaker": "user", "text": "Hello, I would like to check and see if you have a size large available for a particular shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--774": [{"speaker": "user", "text": "i wanted to check my order history but i am unable to login as i forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Crystal Minh crystalm629", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--val--775": [{"speaker": "user", "text": "I would like to the state of my refund because i would like to add an item to my existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: jb646306 Email Address: jb646306@email.com Order ID: 9528722302", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Product: Jeans  Brand: Tommy_Hilfiger  Amount: $59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Product: Jeans  Brand: Tommy_Hilfiger  Amount: $59 100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--776": [{"speaker": "user", "text": "Based on an email I got, I think I am missing $40 worth of credits. And I just wanted to check on it.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--777": [{"speaker": "user", "text": "Hello I purchased this jacket for my wife but it turns out she's a little to hefty to fit in it so i'd like to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Sanya Afzal. Email is \"sa223552@email.com\" The order ID is 7793529334", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "That would be sa223552", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "That's good to hear! 0923 Brushwick Dr  San Lima, NY 74115", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--778": [{"speaker": "user", "text": "I need to add to my refund of 100 dollars - I have some boots that I also need to return. My name is Albert Sanders", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Order ID: 5525309934 Email Address: albertsanders407@email.com  Username: albertsanders407", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Boots by Calvin Klein for $89.00", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--779": [{"speaker": "user", "text": "Are you there God?  It's me Norman.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I ordered a Calvin Klein shirt for $84, but I received an email saying it was $104.  I just want to check the price.  Is it $84?", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Norman Bouchard. Account ID: GOZKUB7J3D Order ID: 8900304302", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Bronze. No, I'm sure it said $84 when I ordered it.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--780": [{"speaker": "user", "text": "Hi I wanted to see what the status is of  my subscription. Is it still active?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: E3RNN0PEPJ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 5535243833", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--val--781": [{"speaker": "user", "text": "Hi what is the status of my account Can I get free shipping from out of country", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--782": [{"speaker": "user", "text": "My phone number is wrong on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "34585 zip as010077@email.com 848364 pin", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "pin number"]}}], "ABCD--val--783": [{"speaker": "user", "text": "Hi, I made a return but the charge hasn't been reversed on my card.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: cm509401 Email Address: cm509401@email.com Order ID: 4900549718", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--784": [{"speaker": "user", "text": "I would like to pay the subscription fee because I want to keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 87YFVZ9H03 Order ID: 6797343652", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--785": [{"speaker": "user", "text": "I would like a refund because I changed my mind on the item", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: rdomingo155 Email Address: rdomingo155@email.com Order ID: 9309786506", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--786": [{"speaker": "user", "text": "Hi! I am on the website and I want to see my shopping history but I can seem to remember my password Do not get old.  I can not remember anything", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--787": [{"speaker": "user", "text": "HI! I want to check the status of my order, however I forgot my password Can you help please?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--788": [{"speaker": "user", "text": "Hi i'm having an issue searching. Everything i try doesn't provide any results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--789": [{"speaker": "user", "text": "Hello Im checking on an order I placed", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "lets go with the email address that is all I have at the moment chloez28@email.com", "domains": ["troubleshoot site"], "labels": {"slots": ["email"]}}], "ABCD--val--790": [{"speaker": "user", "text": "Hi John. I been trying to look around your site and i just can't get the search bar to work.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "I'm looking for the 84 dollar guess jeans.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount", "name"]}}], "ABCD--val--791": [{"speaker": "user", "text": "I think I may be missing some credits from my premium subscription", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--792": [{"speaker": "user", "text": "I want to change the name on my account becuase it is spelled incorrectly", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--val--793": [{"speaker": "user", "text": "I want to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: 9HT1GZVANO Order ID: 3286118033", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--794": [{"speaker": "user", "text": "Hi. I'm trying to finalize my purchase but for some reason my credit card keeps getting declined. Can you help me?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--795": [{"speaker": "user", "text": "Hi.  My name is Rodrigues Domingo.  I am interested in this coming year's fall collection.  When will it drop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--796": [{"speaker": "user", "text": "I want know the price of stitching my name", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--797": [{"speaker": "user", "text": "Hi, I'm thinking about buying your guess shirt for my son He's really messy though, so I want to know how easy it is to remove a stain from the shirt like pasta sauce or something", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--val--798": [{"speaker": "user", "text": "Hi I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts. I would like to dispute your bill because you got charged twice for your subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: W8CDHGRTZX Order ID: 1967878670", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "system", "text": "My system is telling me that you were not billed twice, so I can't do anything about the $99, but what I can do since you are a silver member is refund $10.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--val--799": [{"speaker": "user", "text": "Hi, I was wondering what happens if I'm late paying my subscription fee?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--800": [{"speaker": "user", "text": "My order is supposed to arrive tomorrow afternoon but I just got an email implying otherwise.  Can you check on that for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: 7G8V0AOHDX", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8529116710", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alessandrop951 alessandrop951@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--801": [{"speaker": "user", "text": "Hello. I need to change the delivery time on my order please.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: DW9LFOA7L9, Order ID: 2295525627", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--802": [{"speaker": "user", "text": "Hi, I didn't realize when I placed my order that the cost of shipping was so high. Is there any way you could just cancel my order for a refund? I really can't afford the extra cost", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jwu48136@email.com jwu48136 2725628779", "domains": ["shipping issue"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--803": [{"speaker": "user", "text": "I want to check on my shipping status because I never received my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: jwu15425 Email Address: jwu15425@email.com Order ID: 6072880470", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2074 Lexington Ave  Raleigh, MI 90959", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Shirt Brand: Michael_Kors Amount: $79 Product: Jacket Brand: Michael_Kors Amount: $84", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--804": [{"speaker": "user", "text": "Hi. I signed up to be a silver member. Can you check the status on that.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Yes, my name is Crystal Minh, account ID is WMA7E9ZFUN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--805": [{"speaker": "user", "text": "Hi, I was charged for an order I never placed. Order ID: 3836870519 Name: Sanya Afzal", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Username: sanyaafzal026", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Email Address: sanyaafzal026@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["email"]}}], "ABCD--val--806": [{"speaker": "user", "text": "I need to return an item I ordered, I got the wrong color by mistake.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezd214 rodriguezd214@email.com 9844391353", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I live at  0049 Circle Drive Brighton, CA 94971", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--807": [{"speaker": "user", "text": "Yes i I'm trying to use this promo code and it keeps saying invalid. When it shouldn't", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--808": [{"speaker": "user", "text": "I want to check subscription status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Norman Bouchard IILKNFUHHF", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--809": [{"speaker": "user", "text": "I would like more information about these $69 Guess boots do they have a warrenty", "domains": ["single item query"], "labels": {"slots": ["amount", "name"], "intents": ["boot"]}}], "ABCD--val--810": [{"speaker": "user", "text": "Hi.  My name is ALessandro Phoenix.  My Order ID is 0130050222.  I would like to return these Tommy Hilfiger boots for $94 and add this refund onto my existing refund of $100 if possible?", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Sure.  My username is aphoenix980, my email is aphoenix980@email.com. I gave you the Order ID above.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--811": [{"speaker": "user", "text": "I have questoins about a premium subscription shopping service I signed up for.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: YS0XTSRF0N Order ID: 8023361134 Hello. Are you still there?", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--812": [{"speaker": "user", "text": "I want to remove the second shirt I ordered. My wife doesn't want it now", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Order ID is 1582970982, account ID is HFLD8DB5N2", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "It was 94 dollars", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--813": [{"speaker": "user", "text": "Hello I have an issue with my account Today I logged in and saw that I have one of those premium subscription things I don't want that! It's so overpriced Can you fix it?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--814": [{"speaker": "user", "text": "Hi, I made an order, but I think my payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Yes, my zip is 70904 Order ID is 7619431879 I don't know if I have a PIN number", "domains": ["order issue"], "labels": {"slots": ["zip code", "order id"]}}, {"speaker": "user", "text": "(846) 934-0914", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--val--815": [{"speaker": "user", "text": "Hi, I reeived an e-mail stating my items shipped but they differ from my order.  Can you tell me if my Guess jacket for $94 shipped?", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Account ID: CCMHXHTU2N Order ID: 9161770203", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: joycewu0 Email Address: joycewu0@email.com Order ID: 9161770203", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--816": [{"speaker": "user", "text": "I am trying to sign into my account and have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--817": [{"speaker": "user", "text": "Hi there! So I ordered something earlier and I wanted to get the shipping speed changed to overnight? Is this the right place to do that?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Certainly! E8QSQPXCP8 The account should be to Albert Sanders", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Of course it's 5820477215", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--818": [{"speaker": "user", "text": "I have a refund that is owed to me that I haven't received yet, and now I have another item that I need a refund for.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My order ID is 9952696593, and y Account ID is 937401. My name is Norman Bouchard.", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--val--819": [{"speaker": "user", "text": "I've got an issue with a shipping charge", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Yeah, my username is nbouchard283, my email is nbouchard283@email.com I have to look up the order ID Okay, it's 8077418155", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--820": [{"speaker": "user", "text": "Hi there. I need to access my account but I have no idea where I wrote down my user name.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip is 91839 and my number is 435-704-8471", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--821": [{"speaker": "user", "text": "Hi! I would like to check the status of my order. The thing is that I only ordered one item but the email i received an email saying I ordered 2 items", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: B3BQO8R1FJ Order ID: 3369246416", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--822": [{"speaker": "user", "text": "I'm wanting to order something but the website is going so slow I can't even begin to try to order it.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--823": [{"speaker": "user", "text": "Hi, I need to cancel part of my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Norman Bouchard  9SIU07HMO7", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 6416384753 i don't know my username", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$69 awesome", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--824": [{"speaker": "user", "text": "yes i was on your site yesterday and looking at an item i wanted came back today and the item is higher. It was just cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "sure Sanya Afzal and my account id is KKJA2AWB58", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Its Order ID: 5663661334", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--825": [{"speaker": "user", "text": "Hi, can you check my order please? I think I was charged an extra fee Can you let me know what amount it shows on your end?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "AATEIWBEJJ 7804037229", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--826": [{"speaker": "user", "text": "Hello I lost my phone recently It was the phone that I use for my two-factor authentication Now I can't get into my account Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--827": [{"speaker": "user", "text": "hey just placed an order and wouldlike to add to it is that possible?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "5OKM4MYBWT 3549997176", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "clavin klein 74", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--828": [{"speaker": "user", "text": "I have a shipping question - does my account include free shipping? free shipping from out of country that is", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "great it's 84 dollars", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--val--829": [{"speaker": "user", "text": "I want to confirm the shipping date because I got an email notification implying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: 3ORONFNNLB, Order ID: 4626009074", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: alessandrop866, Email Address: alessandrop866@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--830": [{"speaker": "user", "text": "I went to buy this pair of jeans but the price went up by ten dollars since yesterday I already had it in my cart", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Acct. Id: G3BBKVOZZA order id  7927049972", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--val--831": [{"speaker": "user", "text": "i would like to check the state of my refund. just to double check the status along with the payment method", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alessandrop957. alessandrop957@email.com . 4516198279", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--832": [{"speaker": "user", "text": "i want to buy a jacket but my credit card keeps getting rejected please help!", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--833": [{"speaker": "user", "text": "Hi, I need my order really fast and I was wondering if I could get faster shipping?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sure, account ID is LBX06ZSLGY.  And Order ID is 4951267638", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--834": [{"speaker": "user", "text": "I'm desperately in love with this pair of boots, and I can't afford them at full price. So I decided to use a promo code I have, but every time I try to enter it, I get a message that the code is invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--val--835": [{"speaker": "user", "text": "I cannot access my account because I lost my phone for the two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--836": [{"speaker": "user", "text": "I want to order some boots, but I am not sure if I can order the correct size. If I have to return them, what is your refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--837": [{"speaker": "user", "text": "I'm kind of in a bind. My car broke down last week, and I am seriously strapped for cash. I need to save some money somewhere. I'm hoping you can help me out with shipping.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Account ID: 6BTM5IR51H Order ID: 3698272003", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--838": [{"speaker": "user", "text": "Hey, the website is running so slowly. I can't do anything, it's so slow it's unusable.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}, {"speaker": "user", "text": "Okay thanks. Yes the CK shirt, $79.", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--val--839": [{"speaker": "user", "text": "Your company made a mistake I need you to fix it", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "MS5GSYICDZ 4728281063", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(092) 416-8168", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--val--840": [{"speaker": "user", "text": "Hi! I have this premium subscription shopping service. I was supposed to receive some credits worth $40 as a result of a promotional package I had bought ??", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--841": [{"speaker": "user", "text": "Hi, I need to change my delivery date so I don't have to pay the extra fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure, Account ID is BHHQQAKOQR and order ID is 5829875544", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--842": [{"speaker": "user", "text": "Hi! I need to return an item", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sanyaafzal849 sanyaafzal849@email.com 6757433758", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1816 n confers st Baltimore, tx 43567", "domains": ["product defect"], "labels": {"slots": ["zip code"]}}], "ABCD--val--843": [{"speaker": "user", "text": "I would like to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--844": [{"speaker": "user", "text": "Hi I need help with an order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "my account id is R7DAPKT7IF My order id is 5905054380", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--845": [{"speaker": "user", "text": "i would like a refund i just brought the item but have changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "aphoenix053@email.com order id 9362250722", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--val--846": [{"speaker": "user", "text": "i would like to keep my subscription and would like to know how much is due? i would like to pay any remaining balance to activate the subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Albert Sanders. POXS8CFUTY. 8601737090", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--847": [{"speaker": "user", "text": "i want to get a premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--848": [{"speaker": "user", "text": "I'm sorry yeah i'm here. When does the annual sale begin? I want to buy some stuff but I don't have a lot of s pare cash.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--849": [{"speaker": "user", "text": "Hi I have a question about a jacket you have on your site it's the calvin klein jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--850": [{"speaker": "user", "text": "I need to make a complaint. This Calvin Klein jacket is WAY overpriced at $74. Your competition is selling it at only $50!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "BMWWVDQOXU 7866980649", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--851": [{"speaker": "user", "text": "Hi there, I'd signed up for your premium subscription shopping service, but I was wondering if I could get an extension because I wanted more time to get the money?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Of course.  My account ID is WO8LRJ8UBW and my order ID is 3451064681", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--852": [{"speaker": "user", "text": "I'd like to move my shipping to next week So I don't pay shipping fees", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Yep the name is Domingo Rodriguez and the account ID is LFVWTST26Y", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure it is 2643837701", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--853": [{"speaker": "user", "text": "hi! i am interested in a pair of jeans and want to learn more", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--854": [{"speaker": "user", "text": "Hi, I can't get into my account. I lost my phone for my 2 factor. Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--855": [{"speaker": "user", "text": "Hi, how do i change my phone number on my account?  It is off by one digit.  Thanks.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "sanyaafzal755 zip 43656", "domains": ["manage account"], "labels": {"slots": ["username", "zip code"]}}], "ABCD--val--856": [{"speaker": "user", "text": "i would like to request a refund on an item i got", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "my username is crystalm288, email is crystalm288@email.com and my order id is 2413661182", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--857": [{"speaker": "user", "text": "I have an issue with my account. I believe that I am missing credits worth 40 dollars that I should have.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--858": [{"speaker": "user", "text": "Hi! I just want to complain because several items are always out of stock on the website", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--859": [{"speaker": "user", "text": "I was going to login to my account but I have forgotten my username, could you look it up with my name Alessandro Phoenix ?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "29548 aphoenix54@yahoo.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--860": [{"speaker": "user", "text": "I am inquiring about membership levels", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--861": [{"speaker": "user", "text": "Hello, would I be able to add a Calvin Klein jacket to my order? I forgot to add it to my shopping cart. The order id is 5496537189", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage create"]}}], "ABCD--val--862": [{"speaker": "user", "text": "Hi I want to check a shipping issue because the cost of shipping was too high.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: WIYBTLS2BL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: joycewu3 Email Address: joycewu3@email.com Order ID: 7637801417", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--863": [{"speaker": "user", "text": "The promo code I'm trying to use keeps saying it's invalid. I just got it 2 days ago.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--864": [{"speaker": "user", "text": "Hello! I need your help with a very important task I am going to a job interview for my dream job as a tour guide in New York City and I want to look good at the interview I found a jacket that I think could help me look good and I had some questions about it It's the $89 jacket by Calvin Klein Hello?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}, {"speaker": "user", "text": "My address is 2311 1st Ave  San Mateo, CA 86427 if that helps", "domains": ["single item query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--865": [{"speaker": "user", "text": "I want to know status of my order, shipping wise?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "SUFC5CP9MX Order ID: 1315254864", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: crystalminh116@email.com  Account ID: SUFC5CP9MX  Username: crystalminh116", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username"]}}], "ABCD--val--866": [{"speaker": "user", "text": "I would like to buy something but it won't accept my credit card. It keeps saying invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "Calvin Klein jacket for $59", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--val--867": [{"speaker": "user", "text": "hello my name is Albert Sanders I want to know the price of overnight shipping because I are thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--868": [{"speaker": "user", "text": "Hi, the other day I signed up for the premium subscription service, but I was charged double the price.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: R67MR9C096 Order ID: 7523989272", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--869": [{"speaker": "user", "text": "I have a question about an order I just received I ordered a Guess shirt but when it arrived it had a stain on it I'd like to get this returned and a new one sent out to me please", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return stain"]}}, {"speaker": "user", "text": "rdomingo206 rdomingo206@email.com 6332371266", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2973 Primrose Ave  San Mateo, CA 18236", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--870": [{"speaker": "user", "text": "Hi I bought a calvin klein shirt but changed my mind and I want a refund", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: normanbouchard953 normanbouchard953@email.com Order ID: 7953759673", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: MIXOA5LW9Z", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "Your refund of $84 has been successfully processed. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--871": [{"speaker": "user", "text": "Hi, I'm trying to access my account but I lost the phone I have set up for the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: safzal84@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--val--872": [{"speaker": "user", "text": "hi, i need to access my account but i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "NY 94192 and my email is hockeyisgod11@gmail.com", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--873": [{"speaker": "user", "text": "Hi My promo code is invalid or something I only got it 5 days ago so...", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--874": [{"speaker": "user", "text": "Can you please tell me if the Guess boots for $59 come with a warranty?", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--val--875": [{"speaker": "user", "text": "Hi, i am a question about the status of my subscription i have*", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: ILHXESFYFQ i can't see the order ID", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "oh, yea, there it is! 5478568599", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--876": [{"speaker": "user", "text": "I wanted to manage my shipment I ordered the wrong item", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "jb044769 jb044769@email.com 5991342083", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--877": [{"speaker": "user", "text": "There should be a $100 refund applied to my account and I just wanted to make sure it's there.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: normanbouchard727 email:normanbouchard727@email.com Order ID: 2184392210", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The Michael Kors shirt on that same order #.  Price was $69", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "All set. I added an additional 69 dollars to the refund which puts a total of 169 dollars on your account", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--878": [{"speaker": "user", "text": "Hi. I wanted to check the status of my order. I think the delivery time is wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 2518583103 Account ID: BHMTYRI1PC", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--val--879": [{"speaker": "user", "text": "Hi, I'm looking to make a few purchases and I'd like to know how much overnight shipping costs?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Perfect. So overnight shipping is all based upon weight. Any items that are 5 pounds or less are $39.99. Anything that is 10 pounds or less is $54.99. And all other items are $69.99.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--880": [{"speaker": "user", "text": "Hello, I was checking on my refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Correct, I want to check my refund status and add an item to it. I'd like to add the Guess Jeans for $99.", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "My username is alessandrop085 My email address is alessandrop085@email.com My order id is 9869847023 Are we good?", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Okay one moment while I add the item The new total for the refund will be $99, is that correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--881": [{"speaker": "user", "text": "Hi I have a question about a product. it's the michael kors jacket", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--882": [{"speaker": "user", "text": "Hi. I am checking status of refund please", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I d also like to see if you got tomy Hilfiger shirt back rodriguezd308@email.com  rodriguezd308 2693 Lexington Ave  Baltimore, CA 98831", "domains": ["product defect"], "labels": {"slots": ["email", "username", "street address", "zip code"]}}, {"speaker": "user", "text": "yes I should be getting 194 total back on my card", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--val--883": [{"speaker": "user", "text": "I just received my order and it had a stain on it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: normanb3@email.com  Username: normanb3 Order ID: 4788515869", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "(354) 288-0475", "domains": ["product defect"], "labels": {"slots": ["phone"]}}], "ABCD--val--884": [{"speaker": "user", "text": "It looks like the premium subscription was added to my account even though I did not add it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--val--885": [{"speaker": "user", "text": "Hi! I am Crystal Minh I want to see if I can cancel my order I really cannot afford the shipping and just realized how much I paid! It's crazy.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "I just would like a refund please! My order is 1575077015", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "crystalminh958 crystalminh958@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Account ID: MPVJHI1QYH", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes$89 thank you!", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Great, a refund of $89 has been credited back to your account you're welcome! Can I help with anything else today", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--886": [{"speaker": "user", "text": "Hi if my cart qualifies for free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--887": [{"speaker": "user", "text": "Hi I have a question about my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--888": [{"speaker": "user", "text": "How do I remove the gum from boot's sole?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--889": [{"speaker": "user", "text": "I am very upset and I need help", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--val--890": [{"speaker": "user", "text": "Hey I'm looking at this Product: jacket  Brand: Guess  Amount: $79 Can you tell me what material it's made of", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--val--891": [{"speaker": "user", "text": "I have an annual subscription and I wanted to pay my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "my acct number is ZAYOQW8G7Y", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--892": [{"speaker": "user", "text": "I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(436) 382-5519 58712", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--val--893": [{"speaker": "user", "text": "i have the chloe zhang", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}], "ABCD--val--894": [{"speaker": "user", "text": "I need to check on a refund from an item I no longer needed.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Sure. My username is dwilliams380, email is dwilliams380@email.com and ID is 8261334014", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--895": [{"speaker": "user", "text": "I was interested in finding out about the Tommy Hilfiger shirt on your site I wanted to know what material it was made of", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--896": [{"speaker": "user", "text": "I want to know what I owe for my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh,U3NBW7IHFM,6044651296", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--897": [{"speaker": "user", "text": "Hello! I am such an airhead. I was trying to look at my account information but I can't login becuase I seem to have forgotten my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "The username is as082360", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Yes. I have my PIN. It is 201572.", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--898": [{"speaker": "user", "text": "HI! I am trying to get something but my credit card keeps getting rejected. I only have one card. What to do?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--899": [{"speaker": "user", "text": "i want to know how long premium membership lasts", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--900": [{"speaker": "user", "text": "Yes i would like to know the price of stitching my name one ite? item?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--901": [{"speaker": "user", "text": "Hi! I can not access my account.  My darn teeth fell out my mouth yesterday and splashed water all over my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ap520918@email.com (422) 354-2050 46584", "domains": ["account access"], "labels": {"slots": ["email", "phone", "zip code"]}}], "ABCD--val--902": [{"speaker": "user", "text": "Hi! I just need to vent. I bought a shirt and gosh... you guys charge alot for shipping fee", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: josephb9 Email Address: josephb9@email.com 8568948780", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--903": [{"speaker": "user", "text": "Hi! The item I want to order was cheaper online yesterday. What is up with that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: DKWMPOEY9U Order ID: 8974314383", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--904": [{"speaker": "user", "text": "I was overcharged for shipping.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: DWY3KQNPCE Order ID: 2302082251", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "sa886075@email.com Username: sa886075", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--905": [{"speaker": "user", "text": "Yes i would like to move my shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "my Account ID is LLYTPSUU4L and  Order ID: 3884284777", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--906": [{"speaker": "user", "text": "The item i hace been looking for is never in stock and i have been looking for over a month", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--val--907": [{"speaker": "user", "text": "Hi I was looking at making a purchase and needed some more information on the product Its a pair of calvin klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--val--908": [{"speaker": "user", "text": "To search something is taking super long. Do you have any suggestions?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--909": [{"speaker": "user", "text": "Hi, I can't access my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code: 61800 phone number: 529-959-7244", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--val--910": [{"speaker": "user", "text": "I am trying to order some boots using the 20% promo code that was emailed to me but the code is invalid at checkout! I want to use the code", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--911": [{"speaker": "user", "text": "I would like to change my shipping details if possible", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Chloe Zhang and my account ID is S74GF6ECSE", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The item is a shirt from Guess and it cost $69", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "I've refunded your account $69 for the shirt. Just remember to contact us again once you actually receive the shirt.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--912": [{"speaker": "user", "text": "Hi. I signed up for a premium subscription. What does it contain?", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "XXHNGJLT2V is my ID. 2810090810 is my order ID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--913": [{"speaker": "user", "text": "Hi, I'm trying to find the status of my subscription. I don't know when the fee is due, and I can't find it anywhere in my account.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--val--914": [{"speaker": "user", "text": "My husband told me to check our account because we are missing $40 worth of credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--val--915": [{"speaker": "user", "text": "For some reason, i have not received my refund.  i had returned the item 15 days ago.  what seems to be the problem? yes i am here", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "David Williams and acct ID dw234039", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Username: dw234039, Email Address: dw234039@email.com and Order ID: 2884652687", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--916": [{"speaker": "user", "text": "I am looking at the Calvin Klein shirt and would like to know if the buttons are black or brown.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--917": [{"speaker": "user", "text": "I'd like to change my address.", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "4055 Primrose Ave  Baltimore, CA 66413 Thank you!", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Phone Number: (786) 916-5185 66413 Username: josephbanter903", "domains": ["manage account"], "labels": {"slots": ["phone", "zip code", "username"]}}, {"speaker": "user", "text": "4055 Primrose Ave  Baltimore, CA 66413", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--918": [{"speaker": "user", "text": "Hello, I never received my package and I would like to check on the shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "as794223@email.com, as794223", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "3894 2nd Ave San Lima, WA 12844", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--919": [{"speaker": "user", "text": "I would like to pay my subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: VZPBE0U860 Order ID: 7616686420", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--920": [{"speaker": "user", "text": "Hi.  My name is ALessandro Phoenix.  My order ID is 8767318078.  I need to return these Calvin Klein boots for $94.", "domains": ["product defect"], "labels": {"slots": ["order id", "amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "My username is ap574974, and my email is ap574974@email.com.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "1996 Woodshore St, San Lima, WA 27368", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--921": [{"speaker": "user", "text": "I sadly lost my phone that I used for the 2 factor identification for my account. Could you please help me get inot my account?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "it is 317005", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--val--922": [{"speaker": "user", "text": "hi I would like to know the price for overnight shipping please. I was thinking about buying a few items and wanted to find out", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping is a weight-based rate that does not depend on distance if you are located in the continental United States. For continental US-based customers, the rate is $39.99 for items of 5 pounds or less, $54.99 for items of 10 pounds or les", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "less, and $69.99 for all other items. For customers based in Hawaii and Alaska, the price is $10.00 higher per weight category. We do not ship outside of the United States. Is there anything else I can help with?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--923": [{"speaker": "user", "text": "Hi! I am a silver member and I want to know what is the benefit? Specifically, do I get expedite shipping?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--924": [{"speaker": "user", "text": "i want to know what happens ifi am late on a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--925": [{"speaker": "user", "text": "Hello, I would like to know the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "chloezhang384,  chloezhang384@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--val--926": [{"speaker": "user", "text": "Hi I have a question about an order I placed It's been over 2 months since I was notified that it was shipped out and I never received it. Can you help me?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Rodriguez Domingo rd561442 rd561442@email.com 8126012544", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "7230 Primrose Ave  Monterey, WA 49740", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "its the michael kors jacket for $94 in XL", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--927": [{"speaker": "user", "text": "I'm pretty frustrated because the search function doesn't seem to work.  It only shows a spinning wheel.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--928": [{"speaker": "user", "text": "Yes i see that my subscription was removed from my account and i still wanted it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--val--929": [{"speaker": "user", "text": "Hi!!! I want to know about your Calvin Klein jacket How often should I wash it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--930": [{"speaker": "user", "text": "Hello, I'm here to check the status of my refund for the shirt I returned. My name is Alessandro Phoenix.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: alessandrophoenix918 alessandrophoenix918@email.com Order ID: 3365875606", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--931": [{"speaker": "user", "text": "hey, I just want to make sure my refund is still coming", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "username is davidw61 email davidw61@email.com order id 8791908034", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--932": [{"speaker": "user", "text": "Hey these boots I ordered are way overpriced.  Your competitor has them much cheaper. My name is Joyce Wu", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: G6U1Q5NZDC Order ID: 2022330596 I'm a guest member", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--933": [{"speaker": "user", "text": "Hi!   I need ot remove an item from my last order please", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure, its KZLWMOUJEA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 9499232275 I don't seem to remember my email address or ID for this account Oh wait, its David@mail.com and David123 for my username", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--val--934": [{"speaker": "user", "text": "hi...i just bought a brand new tommy hilfiger shirt and was wondering how to remove a stain. Do you have a manuel you can send me with instructions on how to do it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--935": [{"speaker": "user", "text": "So I am wanting to buy some stuff but I want to figure out what kind of benefits I get with a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}, {"speaker": "user", "text": "1921 Lincoln Ave.  Monterey CA 77 928-330-7298", "domains": ["storewide query"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--936": [{"speaker": "user", "text": "I'm wondering about a weird fee that got added on to my order that I'm also checking on wasn't disclosed when I bought it this extra bit", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "rodriguez domingo M9ME5DIPWD", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0860970186 a michael kors shirt was 64 now an extra 23 I don't know what for", "domains": ["order issue"], "labels": {"slots": ["order id", "amount"]}}], "ABCD--val--937": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I need to access my account, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--938": [{"speaker": "user", "text": "Can you give me some background info non a tommy hilfigr shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--939": [{"speaker": "user", "text": "Hello, I would like to know what all the membership levels are as I am planning to join and purchase some things", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--940": [{"speaker": "user", "text": "I've got my eye on this really nice jacket, but my credit card keeps getting rejected when I try to buy it. I need to find out why so I can buy the coat.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--941": [{"speaker": "user", "text": "I feel so silly, I forgot the email and username to log back in", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my zip is 34612 but I am not sure what email I used. would my Phone number help? (381) 084-4904", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--val--942": [{"speaker": "user", "text": "you would like to check the status of my order because i only ordered one item and i got my email confirmation says i ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: A3ZO9M20LO  Order ID: 9042016711", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--943": [{"speaker": "user", "text": "I'm thinking about buying these boots but want to know more about them first", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "they're the ladies guess boots I'm joseph banter", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--val--944": [{"speaker": "user", "text": "I was charged for guess boots but I never bought any.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "chloez22@email.com chloez22 my order id is 3428279823", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--945": [{"speaker": "user", "text": "The site is running slow. what is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--946": [{"speaker": "user", "text": "Hello. I bought a Calvin Klein shirt from you. I wanted a blue shirt but I bought the white one by mistake. Can you help me return it? I already have lots of white shirts and I don't need another one", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Alessandro Phoenix aphoenix017 aphoenix017@email.com 9058366338", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay 1456 1st Ave  Jacksonville, TX 762", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--947": [{"speaker": "user", "text": "What is your return policy if the jeans do not fit me?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Guess jeans $54.00", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--val--948": [{"speaker": "user", "text": "Hello, I want check my subscription status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "3PUTYQYKEO, order is 7399769383", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--949": [{"speaker": "user", "text": "I would like to pay the subscription fee", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 21XISGSJVG Order ID: 0458602068", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--950": [{"speaker": "user", "text": "I am trying to make a purchase but my cart won't update when I add the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--951": [{"speaker": "user", "text": "Yes i would like to get some more information on one of your items, i'm thinking about buying", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--952": [{"speaker": "user", "text": "Hi! I would like to check the status of my order. Actually the payment method seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: 8VMNMLA0KI Order ID: 0144138707", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--953": [{"speaker": "user", "text": "In my bank statement, the jeans I bought got charged twice.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My full name is Sanya Afzal, and my Account ID is 5HKBI0Q4XF", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "It is 1621782001", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "It was $94", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--val--954": [{"speaker": "user", "text": "Hi, I would like to now more about some boots I want to buy Do you guys have any in a size 9 available?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--955": [{"speaker": "user", "text": "Hi i am checking the status on my subscription can you help me with that? do I need to pay the balance to activate it?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}], "ABCD--val--956": [{"speaker": "user", "text": "Do you guys do price matching, because the tommy hilfiger boots are 20 dollars more than other sites?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "AAYAKVLBVU 2893959786", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--957": [{"speaker": "user", "text": "want to check the status of my order because i only ordered one but on the email confirmation it says that i ordered two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "UUDHIFWNKN. order id is 5679121831", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--958": [{"speaker": "user", "text": "Hello my name is Chloe Zhang and I want information about the annual sale I want to know when it ends", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--959": [{"speaker": "user", "text": "Good morning! I am thinking to buy a shirt from your website. But can you explain about the return policy? I am new to your company.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--val--960": [{"speaker": "user", "text": "Hi, I think some details are wrong on my recent order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Rodriguez Domingo, Account ID is 76YFJSX4QH", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "User name is: rodriguez081 Order ID: 2790132912 rodriguezd081@email.com", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email"]}}, {"speaker": "user", "text": "Username: rodriguezd081", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Address: 1740 Primrose Ave La Fayette, WA 5098 Are you there? Thanks, that's all, I'll send it back. Goodbye.", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--961": [{"speaker": "user", "text": "Hi, I'm trying to add an item to my cart but every time I try nothing happens", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--962": [{"speaker": "user", "text": "I would like to know more about one of you guys products because i'm thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--val--963": [{"speaker": "user", "text": "Can you please see if my account qualifies for free shipping on orders? Sorry, for international ship.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--val--964": [{"speaker": "user", "text": "Hi - the delivery time on my order seems to be wrong. Can you check on it for me?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "account id is 1MBKFYVKLR and order id is 5088252812", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--965": [{"speaker": "user", "text": "hi! I was trying to access my account but I seem to have forgotten my username I was hoping you could help me with that", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "25708 I have my phone number. Would that work?", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "(329) 678-7611", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--val--966": [{"speaker": "user", "text": "I would love to pay my subscription fee because i would like to keep the subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Albert Sanders Order ID: 5024882044", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: ZYPA4BPJO4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--val--967": [{"speaker": "user", "text": "Hello, I would like to check the shipping fee on my most recent order, I believe it was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Thank you, it's Alessandro Phoenix and the account Id is S9OXSFR21R Order ID is 7139133371", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--968": [{"speaker": "user", "text": "Yes i would like to know when the annual sales end because i'm thinking about buying some things", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--969": [{"speaker": "user", "text": "Hi! So the website is really slow.  When I use the search function, all I get is a spinning wheel.  I don't get any results", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--val--970": [{"speaker": "user", "text": "I'm letting you know that I'm trying to buy a pair of jeans but it's too expensive. I found a cheaper pair elsewhere can you help me out?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "LX5LXXQCUA and 6277914584", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--971": [{"speaker": "user", "text": "I am thinking of making a purchase, but I wanted to know the cost for overnight shipping.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "ok, the cost will depend on the weight of your shipment the costs are as follows the rate is $39.99 for items of 5 pounds or less, $54.99 for items of 10 pounds or less, and $69.99 for all other items.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--val--972": [{"speaker": "user", "text": "I'm trying to use a promo code right now, but I keep getting an error message saying invalid I got this code 5 days back", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--val--973": [{"speaker": "user", "text": "i want to double check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Email Address: normanbouchard837@email.com  Username: normanbouchard837 Order ID: 9287326935", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--val--974": [{"speaker": "user", "text": "want to be buy something but my credit card keeps being rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--val--975": [{"speaker": "user", "text": "what kind of material this?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--976": [{"speaker": "user", "text": "Hey, I haven't gotten my package yet. Just want to check on the shipping status. It's been about 9 days now", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "rdomingo173, rdomingo173@email.com 1175183347", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes, please do 2198 1st Ave  San Mateo, CA 88604", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "The $49 TH Boots", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--977": [{"speaker": "user", "text": "How much is it to have my clothing personalized?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--val--978": [{"speaker": "user", "text": "Hello, does the premium membership come with free two day shipping? The premium membership is quite expensive so I want to know that I am getting my monies worth.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--979": [{"speaker": "user", "text": "Hello. Is anybody there?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "safzal08  safzal08@email.com  2177131458", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--980": [{"speaker": "user", "text": "I need to check the shipping status of an order I haven't gotten yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account ID: IBNMNZXPKF Order ID: 8806472327", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--981": [{"speaker": "user", "text": "I never received my package and its been 9 days can you check on the status of that?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "alberts7 alberts7@email.com 0449248154", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5422 1st Ave  La Fayette, MI 64275", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--982": [{"speaker": "user", "text": "Hi! Just a quick question", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--val--983": [{"speaker": "user", "text": "HI! I have been looking at your website for hours but all Guess shirt is out of stock. Is it possible to get it when it is back?'", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "it is a white guess shirt I think all of guess shirt are out.. maybe because of the spring promotion", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "It was the white guess shirt, correct?", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--val--984": [{"speaker": "user", "text": "Hi! can I ask a question about my membership?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: V474VZLKPI Order ID: 9728480145", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--val--985": [{"speaker": "user", "text": "Hello. I'm trying to buy those Michael Kors boots but they are always out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--val--986": [{"speaker": "user", "text": "I need to return something that I purchased I bought it in the wrong color.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--val--987": [{"speaker": "user", "text": "Hi there, I've been charged for an order that I never placed. How do I go about a refund?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Order ID: 5504190460 It was an order of Guess jeans", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "name"]}}, {"speaker": "user", "text": "Email Address: sa303434@email.com  Username: sa303434", "domains": ["purchase dispute"], "labels": {"slots": ["email", "username"]}}], "ABCD--val--988": [{"speaker": "user", "text": "Hello, I would like to know if this jacket is warm enough to wear in windy conditions", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Calvin Klein for $94", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--val--989": [{"speaker": "user", "text": "Thank you. :)  I'm trying to order some things on the website but I'm finding that I can't really even use it right now, because as I'm clicking around nothing much is really happening because it's so slow and stalling out.  Can you tell me what's go *what's going on or if I should just come back and order later? Sentence was cut off, sorry.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--990": [{"speaker": "user", "text": "Hello, I just ordered one item but my confirmation email is saying that I ordered two. Can I check the status of my order.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: 5AUSI1OW9C Order ID: 1414120779", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Okay. That works. My original order was $79 but this two item order is saying it was a total of $140", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--val--991": [{"speaker": "user", "text": "Yes, I need to buy more jeans. I was wondering how long premium membership lasts?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--992": [{"speaker": "user", "text": "Hi the cost of my shipping was too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: asanders757 Email Address: asanders757@email.com Order ID: 4734395779 I am a silver member", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--val--993": [{"speaker": "user", "text": "Your website is soooooo slow right now, what is going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--994": [{"speaker": "user", "text": "Hello, the website is running really slow for me when trying to access it", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--val--995": [{"speaker": "user", "text": "Hi there, I want to know how to get a premium membership. I'm planning on buying a lot of things soon.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--val--996": [{"speaker": "user", "text": "I am trying to update my cart but it is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--val--997": [{"speaker": "user", "text": "Hi there, I just wanted to return some jeans, they're not the right size.  Can you help me to do that?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "The order ID is 9523517608, in case you need that to verify the order.  My username is alberts9, my e-mail is alberts9@emal.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "1265 Woodshore St Newark, TX 59319", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--val--998": [{"speaker": "user", "text": "I am trying to access you my history but i forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--val--999": [{"speaker": "user", "text": "I wanna change the name of the account cause it is not spelled right", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "order ID 9595480291 Username: nbouchard448 29185 zip", "domains": ["manage account"], "labels": {"slots": ["order id", "username", "zip code"]}}], "ABCD--val--1000": [{"speaker": "user", "text": "Hey there...i am shopping for myself and thinking of buying. But. I want to know when your promo codes expire", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--val--1001": [{"speaker": "user", "text": "I want to change the shipping address.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "6423 1st Ave  Brighton, TX 27111", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(589) 239-9421 I have no pin my username is rodriguezdomingo589", "domains": ["shipping issue"], "labels": {"slots": ["phone", "username"]}}, {"speaker": "user", "text": "rodriguezdomingo589@email.com 3003085816", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--val--1002": [{"speaker": "user", "text": "I want to know if this jacket have large size available.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--val--1003": [{"speaker": "user", "text": "Yes i would like to add an item to my order because i forgot to add it when i was shopping", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Chloe Zhang, account id is 8303872642 and order id is 8303872642", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Oops sorry its ZHWAUGC39J", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--val--1004": [{"speaker": "user", "text": "I signed up for the premium and want to find out how much is due to maintain my membership", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh acct id 4GDT7GWSYW", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--1": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  I am curious as to when my promo code expires. Would you be able to tell me?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--2": [{"speaker": "user", "text": "Hello. I recently signed up for a subscription but it looks like you guys charged me twice for it.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "sure, it's Albert Sanders and my account id is U85ALFLG2Z", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes its 7149958247", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--3": [{"speaker": "user", "text": "I'm thinking about buying an item but first i would like to get some more info on the product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--4": [{"speaker": "user", "text": "How do you cancel a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--5": [{"speaker": "user", "text": "Hi. I am trying to make a purchase but my credit card keeps declining.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--6": [{"speaker": "user", "text": "Hi, I was wondering what the return policy is as I am torn between two sizes.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--7": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  My Order ID is 9602071593.  The promo code I tried to use on these Michael Kors jeans keeps saying it's invalid. I just received this code 2 days ago.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["promo code invalid"]}}], "ABCD--test--8": [{"speaker": "user", "text": "Hi! I was wanting to check my account today.. But I don't  have my phone that I used to set up my authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--9": [{"speaker": "user", "text": "I'm looking at a pair of boots on your website and the size I want says unavailable.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--10": [{"speaker": "user", "text": "i need to make sure i am getting my package tomorrow i got an email stating it would be delivered some other time", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: ZPSSKNGUQR 9503594314", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "josephb3@email.com Order ID: 9503594314 josephb3", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id", "username"]}}], "ABCD--test--11": [{"speaker": "user", "text": "I'm needing to check on the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Crystal Minh My account ID is ID7TBHIJQI", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--12": [{"speaker": "user", "text": "Hello I need some help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--13": [{"speaker": "user", "text": "Hi, this is Albert Sanders, Gold member I have a premium subscription with Acme Brands, but I'm having a bit of trouble finding my account details", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "yes, I do: H8ITTB2WVX 4945110432", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--14": [{"speaker": "user", "text": "Hello! I'd like to check my order status, but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Phone number is (499) 412-7409 Zip code is 57820", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--test--15": [{"speaker": "user", "text": "Whenever I try to add anything to my cart it won't add", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--16": [{"speaker": "user", "text": "I was wondering if I could upgrade my shipping status", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "VGCPYOVMUE 7271188178", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--17": [{"speaker": "user", "text": "Hi! I have a question about my account. I noticed that when looking for the status of it, I was signed up for a subscription service I didn't authorize that", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--18": [{"speaker": "user", "text": "I noticed my phone number was wrong and I need to fix it.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(609) 646-7423 That should be changed to (609) 646-7433", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "23626 as269117 as269117@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "username", "email"]}}], "ABCD--test--19": [{"speaker": "user", "text": "I'm trying to use a promo code but the site says its invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--20": [{"speaker": "user", "text": "I am very upset with this company.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "normanbouchard902 normanbouchard902@email.com 9055618082", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--21": [{"speaker": "user", "text": "The search bar isn't working", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--22": [{"speaker": "user", "text": "Hello! Hope you can help me out. Every time I search for a particular pair of Guess boots, I can't seem to get any results! Can you help me find these?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["search result"]}}], "ABCD--test--23": [{"speaker": "user", "text": "Hi. My name is Joyce Wu.  My Account ID is AXAAQRAHZG.", "domains": ["purchase dispute"], "labels": {"slots": ["account id"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "My order ID is 6678834038.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--24": [{"speaker": "user", "text": "I bought the wrong size, I want to return it.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop176 alessandrop176@email.com 4223520702", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2164 Lincoln Ave  Newark, CA 35691 i will drop off at the center.", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--25": [{"speaker": "user", "text": "Hi, my name is David Williams, and I have a question about my recent order.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure. Account id is QS1BIXHFFL and the order number is 6775971413", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--26": [{"speaker": "user", "text": "Hi I forgot my password to my account. My name is Crystal Minh.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--27": [{"speaker": "user", "text": "hello I'd like to know more about these tommy hilfiger boots before confirming my purchase from you", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--28": [{"speaker": "user", "text": "I got a promo code two days ago, it doesnt seem to be working though", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--29": [{"speaker": "user", "text": "I am getting really frustrated because it seems like many of your items are always out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--30": [{"speaker": "user", "text": "ICould you please clarify the color I\u2019m not sure if they are dark blue or black", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--31": [{"speaker": "user", "text": "what is the status of my subscription i want to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "8966457472 IEY3DB2EWK", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--32": [{"speaker": "user", "text": "Hi! I want to know what time my local store closes", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--33": [{"speaker": "user", "text": "Hi, I am having problems with the website running slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--34": [{"speaker": "user", "text": "Hey, I see somethings I may order can you tell me what time the store closes here locally I am in San Lima Washington", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--35": [{"speaker": "user", "text": "i forgot to add jeans that. i love to my order can you help me adjust my order to add the extra item", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "my name is Joyce Wu Order ID: 4452385654", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--36": [{"speaker": "user", "text": "Hi.  My name is David Williams.  I wanted to inquire what each of the membership levels entails?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--37": [{"speaker": "user", "text": "I want to know more about a product, it is a shirt, I would like to know how to wash it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--38": [{"speaker": "user", "text": "I have a charge on my account for something I did not buy hello", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Sanya Afzal 7375793593 i never placed that order number", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "sa007651 sa007651@email.com order is above", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--39": [{"speaker": "user", "text": "Hi! I was looking at the Tommy Hilfiger winter jacket. Do you know what degree it covers for chill?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--40": [{"speaker": "user", "text": "Hi I want to start a return, the item I received was the wrong size. My name is Albert Sanders and my order ID is 4800317848", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return size"]}}, {"speaker": "user", "text": "asanders869@email.com Username: asanders869", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "7640 Circle Drive  Brighton, TX 31556", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--41": [{"speaker": "user", "text": "yes i would like  to check the status of my subscription. I would like to keep. trying to see when the annual fee is due and if its today i would like to pay it, if i owe anything", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Alessandro Phoenix and my account id AK3CC44KJI also my order id is  0386320588", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--42": [{"speaker": "user", "text": "Hi I want to make sure the items I ordered are actually being shipped because I got an email saying it was another item. My name is Chloe Zhang", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: EFMSBYORKR Order ID: 5098745716 The item I purchased was Boots by Guess", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Email Address: cz565425@email.com Username: cz565425", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}, {"speaker": "system", "text": "The email you received was incorrect. We do have to Guess Boots ready to ship to you.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--test--43": [{"speaker": "user", "text": "HI! I wanted to buy a couple of items and wanted to inquire about your overnight shipping charges", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--44": [{"speaker": "user", "text": "Hi. I never received my package. Can I please get it resent? I'm sorry. My name is Joseph Banter", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "8310323014 jbanter1@email.com user name is jbanter1", "domains": ["shipping issue"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "thank you! 8547 2nd Ave Monterey, CA 34243", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "I had a Tommy Hilfiger shirt and a Guess jacket.", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--test--45": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I have a question about this Calvin Klein shirt for $89. I need to know how to remove a pasta sauce stain from it?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--test--46": [{"speaker": "user", "text": "Hi I want to view your shopping history online. However, you cannot access your account because you forgot your username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 15167 Phone Number: (211) 608-7702", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--47": [{"speaker": "user", "text": "I.m checking out this Guess jacket and want to know what the material is", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}, {"speaker": "user", "text": "is the one for 59$ black, hip length, zips up front", "domains": ["single item query"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The Guess jacket has synthetic materials of polyester, nylon and tricot on the outside to make it wind proof and it's cotton lined on the inside for insulation and warmth.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--test--48": [{"speaker": "user", "text": "I would like to return an item because it is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: nb244266 | Email Address: nb244266@email.com Order ID: 7214916269", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0069 Kennedy St  Newark, TX 78018", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--49": [{"speaker": "user", "text": "HELLO FRIEND ARE YOU HERE?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--50": [{"speaker": "user", "text": "I just wanted to put in a complaint because the item I am trying to order is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--51": [{"speaker": "user", "text": "Hi I have question on a product it's the tommy hilfiger shirt I wanted to know how easy (or hard) it is to get stains off of the shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--52": [{"speaker": "user", "text": "Hello I have ordered a jacket and would like to check the status of shipment. I also want to double check my address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "NJUICFXBZ7 account number sa498282 user name sa498282@email.com 1787691758 order number", "domains": ["shipping issue"], "labels": {"slots": ["account id", "username", "email", "order id"]}}], "ABCD--test--53": [{"speaker": "user", "text": "Hello, I've changed my mind about an order and I'd like a refund.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: rd542657 Email Address: rd542657@email.com Order ID: 3764775976", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I don't have an account ID. Is an Order ID ok? Order ID: 3764775976 Username: rd542657", "domains": ["product defect"], "labels": {"slots": ["order id", "username"]}}, {"speaker": "user", "text": "$84 Thank you.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--54": [{"speaker": "user", "text": "Hi there! I was wondering if you could please help me out with the status of my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Account #: 1FMGZZUJ32", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--55": [{"speaker": "user", "text": "I'm interested in purchasing some Tommy Hilfiger jeans, but I have a question.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--56": [{"speaker": "user", "text": "Do you offer overnight shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "For 5 pound or less it is 39.99 For 10 pounds or less it is 54.99 All other items are 69.99 Can I help you with anything else?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--57": [{"speaker": "user", "text": "Hello, I'm trying to buy a Calvin Klein jacket but it's out of stock. Do you know when it will be back in stock or how I can get it?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--58": [{"speaker": "user", "text": "I need to confirm the shipping date on an order.  I got an email saying it was going to be delivered at a different time frame than originally stated.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: HDMEH2Y0LO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1660644535", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username: nbouchard849 Email Address: nbouchard849@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--59": [{"speaker": "user", "text": "I can not get into my account because I lost the phone I use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--60": [{"speaker": "user", "text": "I have a charge on my credit card for a pair of boots I supposedly bought from your website. But I didn't buy the boots. What's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Alessandro Phoenix Username: alessandrophoenix601 alessandrophoenix601@email.com Order ID: 6837496410", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--61": [{"speaker": "user", "text": "I'm needing help with shipping.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is Chloe Zhang and the ID is HXSFGOJ5ZI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--62": [{"speaker": "user", "text": "Hi! I just want to know the price of overnight shipping.  I have a concert tomorrow that I need to get a something for", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--63": [{"speaker": "user", "text": "I have an issue with my account I really need to see my shopping history because I want to see everything that I've bought but I can't get into my account It's so annoying! I lost the phone that uses the authentication for my account So I can't get in Can you help me?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Okay sure I'm Albert Sanders My number is (547) 767-8861 My address is 0413 Circle Drive La Fayette, TX 69472", "domains": ["account access"], "labels": {"slots": ["phone", "street address", "zip code"]}}, {"speaker": "user", "text": "No, that's not right My username is albertsanders531 Hello? Are you working on my issue? I really need to see everything that I've bought", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Okay, sure albertsanders531@email.com That's my email Okay, thank you", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--test--64": [{"speaker": "user", "text": "I need to check the status of my order.  It says it's been delivered but I don't have it and wanted to check on where it might be", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Norman Bouchard nbouchard nbouchard@email.com Order ID: 2449382036", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "1614 Circle Drive, San Lima CA 75090", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--65": [{"speaker": "user", "text": "I want to know the total cost of the order I purchased because I got an email saying conflicting information.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Joyce Wu Account ID: JTCSOFBKKL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "89 dollars", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "The total for your order is $89 and you haven't been charged extra.", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--66": [{"speaker": "user", "text": "Hi there!   I'm trying to buy some things for my sister and the website just isn't working.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--67": [{"speaker": "user", "text": "I got a question about a recent purchase I just made I literally just bout this shirt recently but I found out that one of your competitors is selling it for almost half the price! Do you have a price match on these things? Or can I cancel my order?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "yeah its QW8SATGGUA", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah my name is Alessandro Phoenix the ID is 3278902139", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--68": [{"speaker": "user", "text": "hello i want to know about membership levels im interestd n buying thigns", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--69": [{"speaker": "user", "text": "Hello, I have a question about the upcoming fall collection. Do you know when the fall collection will appear in stores?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--70": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  My order ID is 2558097273.  I'm checking on my order status because I am not satisfied with the shipping cost.", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["cost"]}}, {"speaker": "user", "text": "My account ID is TKX4RACSEJ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--71": [{"speaker": "user", "text": "I would like to know when promo code expires", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--72": [{"speaker": "user", "text": "would like to check order status online but cant access my account since i forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "4510. davidw78@email.com 866 418 3702", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--test--73": [{"speaker": "user", "text": "Hello, I have been trying to place an order for half an hour now but the site is soooo slow, is there anything ai can do to speed this up?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--74": [{"speaker": "user", "text": "Hey. why are some many items always out of stock? I want to buy a jacket - no jacket I want to buy some jeans - no jeans Nothing is available!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--75": [{"speaker": "user", "text": "Hi, I have never received my package and I've been waiting 9 days.  Could you check on that for me please?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "cminh450 Email Address: cminh450@email.com Order ID: 2137390162", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9438 Brushwick Dr  Monterey, NY 86241", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--76": [{"speaker": "user", "text": "I would like to check the status of my order please I think I gave you the wrong credit card information", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Great . my order number is 5803593072 name is Crystal Minh", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my id is cmh84  and order 5803593072", "domains": ["order issue"], "labels": {"slots": ["amount", "order id"]}}, {"speaker": "user", "text": "yes 5803593072", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--77": [{"speaker": "user", "text": "Hi I've completed a return recently but there's still a charge on my billing statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Order ID: 9351936481", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--78": [{"speaker": "user", "text": "I want to add an item to my order I forgot to add it to my cart earlier Can you help me get it fixed", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Account ID: PRGMMCJFRH Order ID: 2291546305", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--79": [{"speaker": "user", "text": "Hi my computer is taking a long time to search and all I see is a spinning wheel", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--80": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I would like to purchase this Calvin Klein jacket for $54, but it is out of stock and I am not happy.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I do not have that information.  My username is ap529821, and email is ap529821@email.com if that helps.", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--81": [{"speaker": "user", "text": "I want to know the price of over shipping because I want to buy some stuffs", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--82": [{"speaker": "user", "text": "Hi, can I pay the remainder of my subscription balance please.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: NRV6QYBZBC Order ID: 9779562426", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--83": [{"speaker": "user", "text": "Hi, I would like to buy a shirt off of your site, but I'm not seeing my size. Could you check if you have it?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--84": [{"speaker": "user", "text": "Hi I want to know why you guys still haven't refunded me even though I already returned my order last week", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "username czhang28 czhang28@email.com and order id 2269137343", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--85": [{"speaker": "user", "text": "Hi Amy, I'm Chloe. I was wondering when the store near me opens up because I need to buy a present for my boyfriend, and wanted to check out your company's store first.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}, {"speaker": "user", "text": "My zip code is 57907", "domains": ["storewide query"], "labels": {"slots": ["zip code"]}}], "ABCD--test--86": [{"speaker": "user", "text": "what is the refund policy? i am thinking about buying stuff and would like to know about the refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--87": [{"speaker": "user", "text": "Hi there, I signed up for a premium subscription and I'm really not sure about this bill.... I got charged twice for my subscription.  Can you check into it for me please?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "My name is Sanya Afzal, and my account ID is H2MWRCPBT5", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 9568217681", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--88": [{"speaker": "user", "text": "I have an existing refund that I would like to add another item to", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "josephbanter382  josephbanter382@email.com   4336948911", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Michael Kors boots for $84", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--89": [{"speaker": "user", "text": "Hello I am trying to pay for my purchase but my credit card keeps getting rejected...", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--90": [{"speaker": "user", "text": "Hi! I want to return a jacket", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Sure Joyce Wu S2XGBLZLZW", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sure Just a moment joycewu6@email.com joycewu6 6795414897", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "9146 Primrose Ave  San Lima, TX 22059", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--91": [{"speaker": "user", "text": "I want to return an item because it came in the wrong color.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rd090959 rd090959@email.com 2762764761", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4852 Circle Drive  Jacksonville, TX 1680", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--92": [{"speaker": "user", "text": "Hi, I want to know the benefits of premium membership It seems I'm silver now, but i don't know what that means", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--93": [{"speaker": "user", "text": "Hi.  I'm looking to buy a new jacket.  It's getting cold here!", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "No I just have a question about the Guess Jacket that is $94.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--94": [{"speaker": "user", "text": "I really don't know what's happening When I add item to my cart, it's not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--95": [{"speaker": "user", "text": "Hello, my name is Albert Sanders and I would like to make a return.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "asanders852@email.com asanders852", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "7440 Primrose Ave  San Lima, NY 46436", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--96": [{"speaker": "user", "text": "I wanted to check on my premium subscription and see if anything is due", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 2QIJAL64U8 Order ID: 4536144857", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--97": [{"speaker": "user", "text": "Hi, I found this awesome shirt and need it now! How much is overnight shipping", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "Well i guess if i am already spending 84 dollars on a shirt whats 40 more for shipping!", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--98": [{"speaker": "user", "text": "Could you tell me if the Michael Kors jeans will shrink after I wash them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--99": [{"speaker": "user", "text": "I would like to know more about a product because I am thinking of buying it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--100": [{"speaker": "user", "text": "Hi I have a few questions about my account.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--101": [{"speaker": "user", "text": "There is a problem with my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joyce Wu     AVT9UMXDIG    8800242058", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I have a copy of the bill. I ordered one pair of Tommy Hilfiger boots for $99 and got charged for 2 pair", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--test--102": [{"speaker": "user", "text": "The search bar on your website BLOWS. I keep searching for Guess shirts, and I'm getting Calvin Klein boots. What the what, man?", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["search result"]}}, {"speaker": "system", "text": "wait, now try Guess shirts again let's be sure", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Now I see the Guess shirt that I want!", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--test--103": [{"speaker": "user", "text": "hello, I am Sanya and I need help with an item out of stock it's a pair of jeans by Tommy Hilfiger", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "I really wish to buy this item, my order ID is: 7415930710 can you ship it to me as soon as you get it?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--104": [{"speaker": "user", "text": "Hi I would like to return this jacket. Unfortunately it was stained. It was stained before I received it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "cz759142@email.com and 7931786530", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--105": [{"speaker": "user", "text": "HELLO I want to know if my shopping cart qualifies for free shipping because i hinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--106": [{"speaker": "user", "text": "Um hi, sorry to bother you with this...I keep trying to click on the search button to search up some items and it's not loading at all? I keep getting that spinning wheel indicating it's trying to do something but it hasn't changed.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--107": [{"speaker": "user", "text": "Hi, I wanted to check on my order but I forgot my password.  can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "pin is 488005", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--108": [{"speaker": "user", "text": "I want to check on an order that I made but I lost my phone that I use for 2 factor authentication so I can't get to anything", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--109": [{"speaker": "user", "text": "I was trying to view a recent order of mine, but I seem to have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "14110 (988) 277-4295", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--110": [{"speaker": "user", "text": "Hi.  I have question about my order.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "Chloe Zhang. chloez73 I don't have an order id", "domains": ["troubleshoot site"], "labels": {"slots": ["username"]}}], "ABCD--test--111": [{"speaker": "user", "text": "I'm having issue with the webpage it takes forever to load", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--112": [{"speaker": "user", "text": "so I open my package from you guys and there's already a wine stain on there! or something it was red it is red they're jeans", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ok my name is alessandro phoenix my username is aphoenix008 I do not have that number at this time", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--test--113": [{"speaker": "user", "text": "I want to change the shipping order. I ordered the wrong item.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "9473833884 PS0PHXCMQN", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--114": [{"speaker": "user", "text": "I was just looking at my order and the shipping cost is crazy!  Is there anyway to get that waived?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: josephb6 Email Address: josephb6@email.com Order ID: 8151790794", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The boots were $59 plus shipping of $150. so a total of $209", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--115": [{"speaker": "user", "text": "Hi, I want to complain because the jacket I want is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--116": [{"speaker": "user", "text": "I was wondering if you could get my password for me>", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: jwu91251", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--117": [{"speaker": "user", "text": "there has been a price discrepancy. the item i want to buy was much cheaper yesterday", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "VTHY2FKQBT. 6457926929", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--118": [{"speaker": "user", "text": "I'm a guest and was wondering how much overnight shipping would cost for me", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Okay. Overnight shipping cost depends on the weight. Up to 5 pounds costs $39.99, over 5 pounds and up to 10 costs $54.99, and anything over 10 pounds is $69.99. Is there anything else you need?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--119": [{"speaker": "user", "text": "How long is the arm length of shirt by Guess?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--120": [{"speaker": "user", "text": "I am a little upset I checked on my order and found out that you now have the same boots for $12 less I am a little upset I checked on my order and found out that you now have the same boots f For less money", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Norman Bouchard 5126302144 ETVLNML8AF", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--121": [{"speaker": "user", "text": "I want to pay my subscription fee so my membership stays active.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Joyce Wu My account ID is 6VHKNCUV05", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--122": [{"speaker": "user", "text": "I am trying to use a promo code I received 9 days ago and its saying its invalid what is going on?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--123": [{"speaker": "user", "text": "I wanted to purchase a pair of pants but today the price is much higher than yesterda", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID: A6JCHBKPQS", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Albert Sanders Order ID: 2474299373", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--124": [{"speaker": "user", "text": "What are the benefit of membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--125": [{"speaker": "user", "text": "Hi! Hello! Sorry, a little embarrassed I accidentally must have ordered the wrong size to a jacket I purchased, is there anything you can do to help?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Certainly! Username is jb000270 Email is jb000270@email.com and Order ID is 3849635242", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8595 Kennedy St  Monterey, WA 95915", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--126": [{"speaker": "user", "text": "I was curious about getting my name embroidered onto an item and how much it would cost", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--127": [{"speaker": "user", "text": "Hi, what is your refund policy? I would like to buy a few things, but want to make sure I can get my money back if anything unfortunate happens...", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--128": [{"speaker": "user", "text": "Hi, I have forgotten my username, can you help?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "alberts4@email.com  (803) 441-0677", "domains": ["account access"], "labels": {"slots": ["email", "phone"]}}], "ABCD--test--129": [{"speaker": "user", "text": "Hello, I am trying to get on the website but it is running really slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--130": [{"speaker": "user", "text": "I need to change my phone number for the two-factor authentification because I lost that phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "josephbanter566@email.com, zip 3488, username josephbanter566", "domains": ["account access"], "labels": {"slots": ["email", "zip code", "username"]}}], "ABCD--test--131": [{"speaker": "user", "text": "Hi, I need to pay for my subscription bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Chloe Zhang my account ID is WGZH8G6KZN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--132": [{"speaker": "user", "text": "Hi, I want to check the status of my order with the Order ID 9441562136?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status mystery fee"]}}], "ABCD--test--133": [{"speaker": "user", "text": "I'm having a lot of trouble on the website. It is loading really slowly.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--134": [{"speaker": "user", "text": "Hi I really like your premiums subscription service.   I want to check the status of my service and make sure I pay it so I can get some gifts I am ordering asap.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "I'm Joyce Wu.    My account number is YZTWRKMEPX.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 2335565917.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--135": [{"speaker": "user", "text": "my order was not received and i want to see if it has shipped.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "sanyaafzal665  sanyaafzal665@email.com  8744718034", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9026 Lexington Ave  Monterey, NY 17241", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--136": [{"speaker": "user", "text": "I would like to access my account but I've forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "1172 (956) 645-6350 rodriguezdomingo971@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--test--137": [{"speaker": "user", "text": "Hi I was trying to search for some items but the search results are totally unrelated It is very frustrating", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--138": [{"speaker": "user", "text": "Hello I'm having trouble with the website, it is running very slowly It's so slow that I can't use it", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--139": [{"speaker": "user", "text": "Hey I got a question about my subscription please. I want to keep it, but I'm not sure if it's expired or not. I need to know that.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "First name Norman Last name Bouchard Account ID is as follows - OMYZRUSXZS", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "1130876212 So, what's the fee there amigo?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--140": [{"speaker": "user", "text": "Can you help me check where my order was sent?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My name is David Williams, ID# 3HXJAJTVAZ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order# 8887306728", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "dwilliams218, dwilliams218@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--141": [{"speaker": "user", "text": "Hi! MY name is Sanya Afzal I want to change my address please I've just moved", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "2429 2nd Ave  Baltimore, NY 31085 The new one is 3498 Wayward Drive, Baltimore, NY 31087", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(853) 496-4606 sanyaa99@email.com Unfortunately I do not have a pin", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email"]}}], "ABCD--test--142": [{"speaker": "user", "text": "I understand knowing about the different levels of membership and what they entail I like to know all the different membership levels please Norman Bouchard", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--143": [{"speaker": "user", "text": "Hello, I just have a quick question. I was wondering when my local store closes", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--144": [{"speaker": "user", "text": "I received an email that my premium subscription was removed from my account.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--145": [{"speaker": "user", "text": "Hi, with all this COVID19 stuff going on, not sure if I'll be able to make my subsciption payment and buy something", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--146": [{"speaker": "user", "text": "Hi. I have this promo code but i just can't get it to work.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--147": [{"speaker": "user", "text": "I wanna add an item to my bill", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: VAFPNFTHZR Order ID: 0304901831", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--148": [{"speaker": "user", "text": "Can you explain the membership levels.  I'm thinking of buying something.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--149": [{"speaker": "user", "text": ". What is your policy on refunds?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--150": [{"speaker": "user", "text": "hi, i got an email stating they were sending some items i did not order i just want to make sure my order is correct i ordered 2 guess t shirts and that is all", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Account ID: QSNLDNT16D Order ID: 2798497520", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "94 dollars and 89 dollars ok thank you", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--151": [{"speaker": "user", "text": "Hello, I have completed a return and would like to check on the status of my refund please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure, dwilliams468, dwilliams468@email.com, 7771293491", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--152": [{"speaker": "user", "text": "I can't access my account. I'm not sure what my username is.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "1579470985. 17399", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--153": [{"speaker": "user", "text": "Albert Sanders I'm not able to access my account. I forgot my user name", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip code is 11340 phone number 643-383-7926 email address is albertsanders094@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--test--154": [{"speaker": "user", "text": "I recently bought a Michael Kors shirt, but I'm not sure how to wash it.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--155": [{"speaker": "user", "text": "Hi, I'm wondering what the price is of overnight shipping? I need to get stuff as soon as possible because of the virus", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Overnight shipping cost is based on weight.  In the US for 5lbs or less it is 39.99 for 10lbs or less it is 54.99 and all other items are 69.99 Did that answer your questions today?", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--156": [{"speaker": "user", "text": "I want to buy some stuff and  have a question!", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--157": [{"speaker": "user", "text": "I'd like to cancel my subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--158": [{"speaker": "user", "text": "yes i would like to know what has to happen to cancel a subscription?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--159": [{"speaker": "user", "text": "I want some boots but it says you're out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Albert Sanders and I want some Tommy_Hilfiger boots that are $59", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--160": [{"speaker": "user", "text": "I'm interested in some things you have in sale but still undecided could you tell me when they're planned to end?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--161": [{"speaker": "user", "text": "Hi i got this shirt and got a bad pasta stain on it Do you have any info how to get it out?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--162": [{"speaker": "user", "text": "Hello. I have had a very confusing day today. First I lost my glasses. Then I got an email from you that said I had ordered two pairs of jeans. But I only remember ordering one pair Can you help me figure out what is going on?", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Albert Sanders 2TOLNZSFPH 5090766682", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--163": [{"speaker": "user", "text": "Hi I have a question about a jacket I'm looking at", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "it's the Guess jacket I can't tell by looking at the picture but I wanted to know if the hood detaches? is it a hidden zipper or buttons? or it can't detach?", "domains": ["single item query"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "The hood of the Guess jacket is indeed detachable. It uses buttons to hold it in place which are located on the collar of the jacket. Just unbutton those (there should be 5) and it'll come right off.", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--test--164": [{"speaker": "user", "text": "I want to check if my items is right on my order. I got an email about it.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "again 5818486027", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--165": [{"speaker": "user", "text": "Hi I can't log into my account because I forgot my password. Can you help?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--166": [{"speaker": "user", "text": "There's a chance my shipping address is wrong. Can you look into that for me?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: IJITUNB7JQ Order ID: 4995652921", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: ap022975 Email Address: ap022975@email.com I didn't have to give this much info to my parole officer when I got out of jail!", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--167": [{"speaker": "user", "text": "Hi, I'm having trouble with the speed of your website.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--168": [{"speaker": "user", "text": "Hi, I'm having a problem with my premium subscription I got an email saying it was removed, but I didn't cancel it...", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--169": [{"speaker": "user", "text": "Everything i search for it pulls up something different", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--170": [{"speaker": "user", "text": "i want to check on my subscription status and if i owe any money to keep it i love it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: HJAL0WC8WM Order ID: 5688833409", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--171": [{"speaker": "user", "text": "hello? is anyone there??", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "ok calvin klein jeans $94", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--test--172": [{"speaker": "user", "text": "Hello I'm currently waiting on a $100 refund that'd been worked out prior with you and I'd like to add an 89$ return of jeans to it as well if not too late", "domains": ["product defect"], "labels": {"slots": ["amount"], "intents": ["refund update"]}}, {"speaker": "user", "text": "crystal minh cminh578", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "cmihn578@email.com 4863791287", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok i did paypal for both I'm to expect the 189 coming to that paypal?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--173": [{"speaker": "user", "text": "Hi I am thinking about getting a jacket and have a question about it it's the calvin klein jacket I'm curious how easy it would be to take out stains like wine or paint?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--174": [{"speaker": "user", "text": "Hello I am getting ready to place an order and I want to know the price of gift wrapping it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "There is a fixed price of $4.99 per item you want wrapped.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--175": [{"speaker": "user", "text": "I need to confirm shipping address Name: Rodriguez Domingo  Phone Number: (105) 905-0023  Member Level: Guest  Email Address: rd363736@email.com  Account ID: DX83NMIDQS  Username: rd363736", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "account id", "username"], "intents": ["status"]}}, {"speaker": "user", "text": "it should be 0540 Brushwick Dr  San Mateo, CA 4949", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--176": [{"speaker": "user", "text": "HI! I wanted to check the status of my order online but I am having trouble logging in You see. I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "92511 (564) 603-8773", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--177": [{"speaker": "user", "text": "Hi! I need to return this jacket.  It is the wrong size", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Alessandro Phoenix ap606065 ap606065@email.c ap606065@email.com 7301471828", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "1768 Brushwick Dr San Mateo, WA 15897", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--178": [{"speaker": "user", "text": "Hi I never got my stuff I ordered. Can you check it for me?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: sa732542 Email Address: sa732542@email.com Order ID: 0133452608", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2012 Kennedy St  Baltimore, WA 62498 thank you. can you overnight them since I'm a bronze member?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--179": [{"speaker": "user", "text": "Billing issue, charged for something I did not purchase.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}], "ABCD--test--180": [{"speaker": "user", "text": "Hi I wanted to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Order ID: 7730163072 Account ID: NMTXUFOKKG", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--181": [{"speaker": "user", "text": "I want to check the status of my account because I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--182": [{"speaker": "user", "text": "everything ALWAYS seems to be out of stock how am i supposed to even shophere", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--183": [{"speaker": "user", "text": "hello there David Williams here", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--184": [{"speaker": "user", "text": "Hi, I wanted to know more about one of your products.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "The tommy hilfiger shirt that costs $69. I want to know how to remove a bad stain from the shirt. I accidentally spilled some pasta sauce on mine. Whoops!", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--185": [{"speaker": "user", "text": "Hi, I got these boots but i really dont like the color. I want to return them and get them in brown", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezd691  rodriguezd691@email.com 0075758907", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3674 Woodshore St  Raleigh, MI 93928", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--186": [{"speaker": "user", "text": "My shipping charges seem to be too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jbanter5, jbanter5@email.com, and 8102000491", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--187": [{"speaker": "user", "text": "Hi I wanted to see if my purchases qualify for free shipping? Or is there a certain amount I need to buy to get free shipping?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--188": [{"speaker": "user", "text": "Could you please let me know how much overnight shipping would be?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "It will be based off the weight. Its $39.99 if its under 5 pounds and $54.99 if its 10 pounds or less. All other will be $69.99", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--189": [{"speaker": "user", "text": "Hi I am calling in to complain because the item you want to buy was much cheaper yesterday when you checked.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Account ID: Y2ULQFTDXO", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 0090085139", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--190": [{"speaker": "user", "text": "Hi I need to check the status of my order please", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "sanyaa1253 order id 1688965541 sanyaafzal1234@email.com", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--191": [{"speaker": "user", "text": "Hi, I want to return my jeans. They are the wrong color, they're a lot lighter than what I wanted.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "rodriguezd704 rodriguezd704@email.com 6034158258", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9152 Lexington Ave  San Mateo, MI 4525", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--192": [{"speaker": "user", "text": "Hey, I just need to know what my remaining balance is to keep my subscription going.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "8094426663 9NXWCZ6TVA", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--193": [{"speaker": "user", "text": "Hi, I am a little frustrated. I was looking to buy this jacket for my son for his birthday. It was available yesterday, but now it is out of stock. Do you have any more in your warehouse?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--194": [{"speaker": "user", "text": "Hi. My name is Albert Sanders.  I ordered one item, a Calvin Klein shirt, but my email confirmation states that I ordered two. My account ID is 3RUHCKLOJP", "domains": ["order issue"], "labels": {"slots": ["account id"], "intents": ["status quantity"]}}, {"speaker": "user", "text": "The order ID is 8287215773.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--195": [{"speaker": "user", "text": "When is the annual sale? I'm thinking about purchasing something.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--196": [{"speaker": "user", "text": "Hey it looks like the shipping was pretty high. What is the status of my order?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--197": [{"speaker": "user", "text": "I wanna know more about these Guess jeans for 59 dollars.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jean"]}}], "ABCD--test--198": [{"speaker": "user", "text": "I cant access account cause I lost phone that had two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "I dont have one Phone Number: (770) 472-5866", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--test--199": [{"speaker": "user", "text": "I haven't yet made a purchase but wanted to know what your refund policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--200": [{"speaker": "user", "text": "Hello, I'm trying to make a purchase can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--201": [{"speaker": "user", "text": "I wanna know the state of my refund and I have another item I wanna return Name: Albert Sanders  Phone Number: (337) 301-8558  Member Level: Bronze  Email Address: albertsanders390@email.com  Username: albertsanders390", "domains": ["product defect"], "labels": {"slots": ["phone", "email", "username"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Order ID: 0312467532", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yes Product: Jeans  Brand: Tommy_Hilfiger  Amount: $94", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Address: 3063 Lincoln Ave  Baltimore, TX 86068", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--202": [{"speaker": "user", "text": "My name is Norman Bouchard and I want to check the status of my order the delivery time seems to be wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "the ID is 6175250661", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "JJZZIEWQEO ok thats it", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--203": [{"speaker": "user", "text": "Hi I have a question about a product I ordered.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "jb813320 jb813320@email.com 5168357656", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "0235 Kennedy St  Raleigh, CA 88002", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--204": [{"speaker": "user", "text": "I really like the look of these jeans, but I'm worried about how they will hold up over time. How often do you recommend washing them?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--205": [{"speaker": "user", "text": "hey have some questions about the status of my account and how to keep it active also if I owe anything to you guys towards that at the moment", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Alessandro Phoenix JMPWBXR49H", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "6210757252 is my last one. no orders right now though wondering about the service and my subscription", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--206": [{"speaker": "user", "text": "Yes i would like to update my order to overnight shipping, Would like to get my order as soon as possible", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "David Williams, my Account ID is QSWGEMWEES  and my Order ID: 3587878302", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--207": [{"speaker": "user", "text": "Every time i search for an item there are 0 results are being returned, it's frustrating help!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--208": [{"speaker": "user", "text": "hello, i would like to pay to keep my premium subscription shopping service active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: 4IQMZQL1VZ Order ID: 6957770370", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--209": [{"speaker": "user", "text": "Hello. I signed up for the premium subscription and I want to pay for that today.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "yes it's I7RMYGSRMX and the order id is 5660536716", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--210": [{"speaker": "user", "text": "Hello, I'd like to change the phone number on my account the number is just off by one", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "I think the current number is (874) 913-3205, but it should be (874) 913-3204", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "28925 my email address is  rd419688@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}, {"speaker": "user", "text": "my username is rd419688 I don't have my password on me right now", "domains": ["manage account"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "Alright, great. I have verified your identity. So the correct number should be, (874) 913-3204, correct?", "domains": ["manage account"], "labels": {"slots": ["phone"]}}], "ABCD--test--211": [{"speaker": "user", "text": "Hi I have a question for you", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--212": [{"speaker": "user", "text": "I would like to have an item returned cause I got the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Chloe Zhang, username:czhang70 czhang70@email.com Order ID: 7086978684", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4759 Lincoln Ave  Brighton, MI 25205", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--213": [{"speaker": "user", "text": "Hi! I need to add an item to an order I already placed.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "TSQOK9C6NF 1443247495", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--214": [{"speaker": "user", "text": "Hi, I want to check my order status I only ordered one item but the email says I ordered two...", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Yeah, my name is Alessandro Phoenix And the order ID is 4967029823", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yeah my account ID is IE2AFFH2AX", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "$74 Awesome, thanks!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--215": [{"speaker": "user", "text": "Hi! I was looking to buy this Michael Kors shirt that I really like but I needed some information", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--216": [{"speaker": "user", "text": "Hi i would like to check the status of my subscription account to see if it is active or not", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--217": [{"speaker": "user", "text": "I would like to check the status of my order. It looks like an extra fee was added to it for no reason.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "CPJLJQDA6I   8746157076", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--218": [{"speaker": "user", "text": "Items are always out of stock. Whats the problem?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--219": [{"speaker": "user", "text": "Hello, I would like to get the price of stitching my name on one of my items", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--220": [{"speaker": "user", "text": "Hey the website is running really slow for me", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--221": [{"speaker": "user", "text": "Is there anyway possible to get an extension on my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "YSXIFGEEDQ Order ID: 1290680681", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(995) 078-7644", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--test--222": [{"speaker": "user", "text": "Hi, good afternoon I'm trying to get into my account but I seem to have forgotten my username. Can you help with that?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Okay sure Zip code is 83181 And my email address is jw161159@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--test--223": [{"speaker": "user", "text": "Hi.  My name is David Williams.  My Order iD is 8099786795.  I want to return these Guess boots because I bought the wrong color.  Can you help me?", "domains": ["product defect"], "labels": {"slots": ["order id", "name"], "intents": ["return color"]}}, {"speaker": "user", "text": "My username is dwilliams706, email is dwilliams706@email.com.  I already provided the Order ID.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "0472 2nd Ave, San Mateo, CA 189", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--224": [{"speaker": "user", "text": "Hi, can I change my delivery to next week?", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "HJTJKTBU1X Chloe Zhang", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--225": [{"speaker": "user", "text": "Hi I am Albert Sanders.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "I really don't like my Calvin_Klein jacket and wanted to add it to my refund. Would that be possible?", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "Username: alberts7 Email Address: alberts7@email.com Order ID: 4128275747", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It was $54", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Okay. I have made a refund of $154 to your account. This includes today's refund and the refund you already have pending. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--226": [{"speaker": "user", "text": "Hi, I want to remove the tommy hilfiger jeans from my order because my boyfriend doesn't like them", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Yes sorry 8036863014", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "6795 Lexington Ave  Newark, NY 84939", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--227": [{"speaker": "user", "text": "Hi I want to know more about these guess jeans", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jean"]}}], "ABCD--test--228": [{"speaker": "user", "text": "There seems to be an extra fee added on my order and I can't figure out what it is for", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "The order number is 4848833631 and my account is NFMAYWVQP4", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--229": [{"speaker": "user", "text": "The search wheel is going a long time and I wanna know what is happening?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--230": [{"speaker": "user", "text": "can you explain the premium membership tier to me?  just wanted to see the benefits before i join thanks", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--231": [{"speaker": "user", "text": "Hey I'm checking on my subscription fees", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix my account ID is IQNRNJDFGQ I have the gold membership, I wanna keep that", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--232": [{"speaker": "user", "text": "Yes i want to return an item i ordered", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sure my Username is dwilliams318, my email is dwilliams318@email.com and my order id is 8468372931", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "yes its  2456 1st Ave  Monterey, TX 78885", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--233": [{"speaker": "user", "text": "I want to return due to wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "chloez04, chloez04@email.com,1350494515", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--234": [{"speaker": "user", "text": "Hi I would like to mage my shipping information", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sanya Afzal Here's my Account ID: QDZSXF9WKT", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "0304 1st Ave  Brighton, WA 51361", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "This is my Username: sanyaa44 and my Email Address: sanyaa44@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--235": [{"speaker": "user", "text": "Hey, I bought a shirt but my wife said she hates it so I don't want to get it anymore.  Can I get a refund?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "jb977571 jb977571@email.com 5439727743", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--236": [{"speaker": "user", "text": "Hi, I have a question about a custom order. I want to know the price of stitching my name to one of my items.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--237": [{"speaker": "user", "text": "HI, I need help paying my subscription service, I think I have the wrong payment method on file.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Ok. Alessandro Phoenix. Account ID: VGUGVOLLUA  and I'm not sure what's my order id is", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Phone number: (400)373-2916.  Zip code: 46461.  I forgot what email I used", "domains": ["subscription inquiry"], "labels": {"slots": ["zip code"]}}], "ABCD--test--238": [{"speaker": "user", "text": "Hi. I need to have my order cancelled. I ordered the wrong item, and would like to stop shipment", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My name is David Williams My ID is MTFDWZMSYW MY order ID is0029319311 Man this is taking awhile. Can you change the order for me to a size 6?", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "I would like to return via UPS. my email is davidwilliams723@email.com My address is 6059 Lexington Ave Brighton, CA 13089 Is there a fee to return it", "domains": ["shipping issue"], "labels": {"slots": ["email", "street address", "zip code"]}}], "ABCD--test--239": [{"speaker": "user", "text": "Hi...Is it possible to get an extension on my premium subscription?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo, the account id is 61TJHGVXCZ and the order id is 2647636274", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--240": [{"speaker": "user", "text": "Hello, I would like to complain that some Michael Kors boots I want are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--241": [{"speaker": "user", "text": "I would like a extension for my subscription. I need some more time to get my credit card fixed up.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Alessandro Phoenix, account is TZK6CCUBDP, and my order is 5438802261", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--242": [{"speaker": "user", "text": "Why is shipping so high for my order?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "albertsanders391 albertsanders391@email.com 0916640940", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--243": [{"speaker": "user", "text": "I want to upgrade to overnight delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: VVGYF9OGTM Order ID: 5661041455", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--244": [{"speaker": "user", "text": "Hi there. I was thinking about buying a Guess Jacket, but wanted to first find out whether the store currently has any large in stock.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--test--245": [{"speaker": "user", "text": "Hi I want to know when the local store opens I'm considering buying some stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--246": [{"speaker": "user", "text": "Hi, I want to check the status of subscription", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--247": [{"speaker": "user", "text": "My name is sakthidasan I cannot access my aacount because i forgotten my password How can i retain that account", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}, {"speaker": "user", "text": "01757 Phone No; (592) 522-0543 Zip code: 66011 Ok please reply as soon as possible", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Your new password: wertgoogle59 Thanks for contacting the customer care unit. Would that be all for today?", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--test--248": [{"speaker": "user", "text": "Hi, can you verify my order status? I think my shipping came out too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Sure! Username: rdomingo412 Email Address: rdomingo412@email.com and my order id is Order ID: 0920283010", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--249": [{"speaker": "user", "text": "can you tell me the price of gift wrapping items, I had some presents I wanted to get", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--250": [{"speaker": "user", "text": "My membership is due and I'm wondering if I can get an extension! Hi to you!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: 4LY2EQIRLE Order ID: 8546369243", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--251": [{"speaker": "user", "text": "I want to make an Inquiry", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Norman Bouchard  Account ID: XBDVJIBTDN", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8475248072", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--252": [{"speaker": "user", "text": "hi sorry yes i am here I want to change my order I ordered quick shipping but then I decided that's too expensive I want to move my shipping to next week delivery so that I can avoid paying the fee", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "okay my email is asandersisgreat@gmail.com My username is asandersiscool my order id is 5773256933", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--253": [{"speaker": "user", "text": "Why am I being charged more for the dress that was half the price yesterday Upon ordering I thought I would get yesterday's price.  It was before midnight when I ordered", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "1161885679 A0BWPEGQXQ", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--254": [{"speaker": "user", "text": "hi, i am trying to check on the status of an order but it seems i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover username"]}}], "ABCD--test--255": [{"speaker": "user", "text": "I need more info on product want to purchase Guess t-shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--256": [{"speaker": "user", "text": "Hey, I'm encountering a really weird bug", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--257": [{"speaker": "user", "text": "Hi there, so I heard on the news that anyone who is a member of yours should check their account status and it looks like there's a sub on my account I didn't pay for.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--258": [{"speaker": "user", "text": "hi yeah, I am such a nimbus. I need to check on an order, but I cannot open my account. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal 14544 (175) 852-0614 i don't use email, sry", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--259": [{"speaker": "user", "text": "Hi, I'm trying to find out why the Jeans I bought yesterday at 54.00 are now 49.00, If I had known i'd have just waited.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "sure, I made a mistake on the pricing, I meant to say yesterday when I checked and put the item in my cart it was 49.00 and today when I'm ready to process my order it's now 54 bucks. Account ID: VZIYYHMOQU name is Joyce Wu", "domains": ["purchase dispute"], "labels": {"slots": ["amount", "account id"]}}, {"speaker": "user", "text": "Order ID: 3926714687", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--260": [{"speaker": "user", "text": "hey I'm just confused about your site the pricing on it yesterday these boots were 30 dollars cheaper", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--test--261": [{"speaker": "user", "text": "I was wondering if I could upgrade my shipping to overnight. I have to leave town the day after tomorrow to get my kid and wnat it to be here before then.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Account ID: BHU2ZTRE8U Order ID: 7027853016", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--262": [{"speaker": "user", "text": "an you check my order I think there's an extra fee that shouldn't be there", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Order ID: 9955347632 Account ID: LQGGSZBGDH", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--263": [{"speaker": "user", "text": "My credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--264": [{"speaker": "user", "text": "Hello, I am interested in some product details Is the shirt preshrunk?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--265": [{"speaker": "user", "text": "i am unable to login to my account to check order status as i received an error.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--266": [{"speaker": "user", "text": "I received this item and it had a stain on the front right sleeve Albert Sanders", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "2020-02-17 4836314934 Order I\u2019d", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "albertsanders622@email.com  6450 2nd Ave  Baltimore, TX 41690", "domains": ["product defect"], "labels": {"slots": ["email", "street address", "zip code"]}}, {"speaker": "user", "text": "Yes albertsanders622", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--test--267": [{"speaker": "user", "text": "Hello, I want to return my jacket", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email is jw320724@email.com Username is jw320724 order ID is 2599398799", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8576 Primrose Ave Brighton, MI 99807", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--268": [{"speaker": "user", "text": "Hi, can you please tell me what the membership levels are?  Thanks.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--269": [{"speaker": "user", "text": "Hello, I was charged for an order even though I didn't buy anything. Would you be able to help?", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Norman Bouchard nb162012", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "nb162012, nb162012@email.com, 3463783417", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--270": [{"speaker": "user", "text": "HI, Can you check my account please. I noticed that a subscription fee was added to my account and I don't want it.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--271": [{"speaker": "user", "text": "I need an extension cause I need more time to get money for me premium subscription shopping service", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Name: Norman Bouchard  Phone Number: (332) 284-8417  Member Level: Gold  Account ID: HG8I1327O2", "domains": ["subscription inquiry"], "labels": {"slots": ["phone", "account id"]}}, {"speaker": "user", "text": "Order ID: 5149429097", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--272": [{"speaker": "user", "text": "Hello, I have a question about the status of my subscription. I want to make sure it's active.", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Account ID: 4UFHGH9ESW Order ID: 7717129153", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--273": [{"speaker": "user", "text": "I need to check on the status of my order? It's been 9 days", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Account R9CZ5751LA Can't you see the order?  It's a pair of boots 4219970225", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Why do you need so much info I am running out of patience with this my email is cz180252@email.com can you assist", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "cz18022 cz180252", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--test--274": [{"speaker": "user", "text": "Hello - I would like upgrade my order to overnight shipping because I need my order as soon as possible...", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Joyce Wu. Order ID: 1816957848", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--275": [{"speaker": "user", "text": "Hi I have a question about my order I am trying to check on the status of a refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "David Williams The ID is 1347153926", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "I should have a $100 refund but I also returned the Calvin Klein boots which is $64. I haven't seen anything about that so I wanted to check on the status of that refund", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "User name is davidw12 email is davidw12@email.com order id is 1347153926", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "So you see the $64 in progress?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Excellent. Yes. The $64 is in process. Anything else I can help with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--276": [{"speaker": "user", "text": "I'm trying to buy some boots, but my credit card keeps getting rejected. I don't know why it would be invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--277": [{"speaker": "user", "text": "I would like an extension on my account", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "XMLD0UCAAN Joseph Banter", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--278": [{"speaker": "user", "text": "Hi there, I think there was a problem with my order, the shipping cost seems higher than usual.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "email is nb217073@email.com and the order is 5603962513", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--279": [{"speaker": "user", "text": "I can not access my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "38100 (824) 333-5543", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--280": [{"speaker": "user", "text": "I wanted to check on my order.  There seems to be some sort of extra fee.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: TSE0KEVNCG", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Chloe Zhang 3713160181", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "89 was the grand total", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--281": [{"speaker": "user", "text": "Hi. I recently ordered one item but the email confirmation shows two items. I just want to verify that I am only getting one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Norman Bouchard KGVUR30DMU", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--282": [{"speaker": "user", "text": "Hey! I heard on the news that y'all are removing people's subscriptions incorrectly.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--283": [{"speaker": "user", "text": "I would like to check the status of a return and I need to add another item, thanks.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: crystalm926 Email Address: crystalm926@email.com Order ID: 5177461168", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Micheal Kors boots for $74 wrong size.  I will mail them.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "9171 Woodshore St  Baltimore, MI 39021", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--284": [{"speaker": "user", "text": "Hi. I was wondering if you could help me. I finally selected a pair of boots to purchase on your website, but then as I was trying to check out I was top it was out of stock. So, I'm hoping there is some way that you can get the item delivered to me told it was out of stock***", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It is a pair of guess boots They were supposed to be a surprise birthday present for my wife", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "It is Guess Boots", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--test--285": [{"speaker": "user", "text": "I am looking at purchasing the Michael Kors shirt and wanted to know how much extra it is to have my name stitched on it.", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--286": [{"speaker": "user", "text": "I have signed up for a premium subscription shopping service, which offers benefits such as expedited shipping and special discounts.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: KOW21OP4XI Order ID: 0670414320", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--287": [{"speaker": "user", "text": "My primary payment method isn't correct.", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "28795, (555) 555-5555, 115386", "domains": ["manage account"], "labels": {"slots": ["zip code", "pin number"]}}], "ABCD--test--288": [{"speaker": "user", "text": "i was charged for an order and i did not buy anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "jw564036. jw564036@email.com . 7750065384", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "Thank you. I went ahead and refunded the $79 order. Is there anything else I can help you with?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--289": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I forgot my password and am unable to access my account.  Can you help me with this?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I do not have that information. My phone number is (167) 906-1513 if that helps.", "domains": ["account access"], "labels": {"slots": ["phone"]}}], "ABCD--test--290": [{"speaker": "user", "text": "I'm interested in the boots by Tommy Hilfiger, and I had some questions about the product.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--291": [{"speaker": "user", "text": "Hi, I have a promo code but I don't know when it is active.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--292": [{"speaker": "user", "text": "I'm inquiring about the status of my subscription, I'd like to keep my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: EFOG5LBZUZ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 7012773008", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--293": [{"speaker": "user", "text": "I was wondering if I could get an extension on my subscription because I just need a little bit more time till my paycheck comes in so I can buy the stuff that I need.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joseph Banter LVCCES3IVX My order ID is 6533121842 I'm a bronze member", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Ok, that sounds good. My number is (572) 255-7592", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--test--294": [{"speaker": "user", "text": "Hi! My name is Chloe Zhang I am thinking about getting a shirt for my husband.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--295": [{"speaker": "user", "text": "I just read an email saying that a subscription was added to my account. I didn't want that.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--296": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I recently purchased a Tommy Hilfiger jacket for $64, but would like to return it. My Order ID is 3944812166.", "domains": ["product defect"], "labels": {"slots": ["amount", "order id"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "I do not have that information.  My username is cminh026 and email is cminh026@email.com, if that helps.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9442 Woodshore St, La Fayette, NY 79065", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--297": [{"speaker": "user", "text": "I wanted to check the status of my order, because I need to change the delivery time.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is Joyce Wu, my account ID is SOFRJNQYEA and my Order ID is 0312329496", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--298": [{"speaker": "user", "text": "HI! I had recently placed an order and wanted to make sure that it contains the items I had purchased I received an email implying otherwise so I was hoping you could check the order to make sure I had ordered 3 items - Tommy HIlfiger shirt, Michael Kors boots and calvin Klein shirt", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: YXMVRVQHYH Order ID: 9045672322", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--299": [{"speaker": "user", "text": "i was hoping to buy the $54 calvin klein shit, but it's out of stock any idea when it'll be back? shirt, haha :o", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["out of stock one item"]}}], "ABCD--test--300": [{"speaker": "user", "text": "I want to see if I can extend my shipping time to get the free shipping", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang Account ID: QMAMKI28JB Order ID: 1246572567 And it says order received", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--301": [{"speaker": "user", "text": "I was charged twice for my premium shopping service and would like my money back How do I go about getting my money back for the mistake?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Order ID: 4999350902 Account ID: KTGAGXDZBN Why would something like this happen? Can you see where I was charged twice?", "domains": ["subscription inquiry"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--302": [{"speaker": "user", "text": "Yes a subscription was added to my account and i di not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--303": [{"speaker": "user", "text": "hello I'd like to add an item to an already ordered order if it's possible your site tells me it's in transit", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joyce Wu D5WE1SEBSC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order number is 3253443846 if it's possible I'd like to add on the calvin klein shirt", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--304": [{"speaker": "user", "text": "I would like to check the status of my account because a subscription was added to my account and I did not want it to be added I would like a refund of that", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--305": [{"speaker": "user", "text": "hi, i can't get into my account because i lost my phone and i can't ge through the 2 step verification", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--306": [{"speaker": "user", "text": "hi My promo code isn't working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--307": [{"speaker": "user", "text": "I made a mistake with my order can you fix it", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "my username is crystalm691 my order ID is crystalm691 sorry i mean 5599268230", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "9780 Lexington Ave  San Mateo, WA 30495", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--308": [{"speaker": "user", "text": "Can I get an extension on my membership subscription? I'm needing a little more time to come up with the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: ABB5F9B2RT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 8890029643", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--309": [{"speaker": "user", "text": "Can I please check on the status of my subscription Crystal Minh 7VTFJAEEOP 3628727230", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"], "intents": ["status due date"]}}], "ABCD--test--310": [{"speaker": "user", "text": "I would like to add items to my order I forgot to add them earlier", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "KCARCEXXBE Joseph Banter Order ID: 4779721474", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--311": [{"speaker": "user", "text": "Hi when can the promo code be used?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--312": [{"speaker": "user", "text": "Hi, I want to know my membership status", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account E0ZYJXLBGX Order E0ZYJXLBGX", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Sorry about that 4205439943", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--313": [{"speaker": "user", "text": "Hi, I need to return the jacket i purchased because its the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: David Williams Email Address: davidwilliams437@email.com Username: davidwilliams437 Order ID: 9282557005", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "Address: 9205 Primrose Ave  Raleigh, WA 5667", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--314": [{"speaker": "user", "text": "Hi my name is Chloe Zhang I want to change my address please. It is currently 3424 Brushwick Dr But it is supposed to be 3425", "domains": ["manage account"], "labels": {"slots": ["street address"], "intents": ["manage change address"]}}, {"speaker": "user", "text": "zip 44441 I don't know either of the rest I have an email though chloez51@email.com", "domains": ["manage account"], "labels": {"slots": ["zip code", "email"]}}, {"speaker": "user", "text": "3022077451 order ID user: chloez51", "domains": ["manage account"], "labels": {"slots": ["order id", "username"]}}], "ABCD--test--315": [{"speaker": "user", "text": "I ordered a white guess shirt and I received a black shirt David Williams Order ID: 4961857096", "domains": ["product defect"], "labels": {"slots": ["name", "order id"], "intents": ["return color"]}}, {"speaker": "user", "text": "davidwilliams391 davidwilliams391@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "0447 Lincoln Ave  La Fayette, NY 50348", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--316": [{"speaker": "user", "text": "I can't recall my username and I'd like to check my order info.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "61131 (528) 929-5934", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--317": [{"speaker": "user", "text": "hey weird problem w site wondering you can help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--318": [{"speaker": "user", "text": "I have been waiting for ten days now and my charge has not been reversed on my billing statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Norman Bouchard the id for the order was 9354424637 as well", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "nb077260 nb077260@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--319": [{"speaker": "user", "text": "Hello, I tried to purchase a jacket but my credit card was rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--320": [{"speaker": "user", "text": "hey bit of a strange question looking at these boots and can't help but think about how they'll be covered in gum once I wear them out they're leather so just wanna know proper way to remove the gum I know will build up on the sole", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--321": [{"speaker": "user", "text": "Can you please check the status on my order. I have been waiting for 9 days for the shipment.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: cz060556  cz060556@email.com Order ID: 5966885901", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4522 Woodshore St  Monterey, WA 46379", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Product: Boots  Brand: Tommy_Hilfiger  Amount: $49", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--322": [{"speaker": "user", "text": "I want to know how I can get premium membership because I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--323": [{"speaker": "user", "text": "I would like to know what would happen to a cancel subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--324": [{"speaker": "user", "text": "I want to make an upgrade to my delivery.", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "David Williams Account ID: JFLMK50SSR Order ID: 4275904941", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--325": [{"speaker": "user", "text": "Hi, I want to return the item below Order ID: 1802683590", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return size"]}}, {"speaker": "user", "text": "Product: Shirt  Brand: Guess  Amount: $54 my name is: Sanya Afzal the size of the shirt is wrong", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Username: sa537800 Email Address: sa537800@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "I have the order id Order ID: 1802683590", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--test--326": [{"speaker": "user", "text": "Hi! I was hoping to buy a new wardrobe for my kids but I want to know your return policy since it's always a gamble whether things will fit.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--327": [{"speaker": "user", "text": "Hello, I bought a pair of Michael Kors Jeans and when I went to use the promo code I have. I was told it was invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "Yes, it's Order ID: 9663591935.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--328": [{"speaker": "user", "text": "hi I made a mistake with my order and i need help fixing it", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "i feel really upset I ordered these michael kors boots for $54 they are in black and brown but I actually wanted the boots in bright red That's my favorite color so now I need to return the boots I guess i ordered the wrong color by mistake", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "Albert Sanders 6776014804", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alberts4 alberts4@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "great 5842 2nd Ave  Jacksonville, TX 29939", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--329": [{"speaker": "user", "text": "Hello, I want to make sure my subscription is still active? Is my annual fee due?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "The ID is 9AJ6ATH8CP The order ID is 3810502171", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--330": [{"speaker": "user", "text": "I have changed my mind and don't want the shirt I got for my husband Can I please return it Chloe Zhang", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "It says processing I like to cancel the order and get back 79 to my debit card", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "chloez33 chloez33@email.com  6119440743", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--331": [{"speaker": "user", "text": "Hello I purchased a shirt for a wedding party but it was delivered in the wrong size, may I return it?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "sanyaafzal183, sanyaafzal83@email.com, 8100081473 sorry email is sanyaafzal183@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "5108 Primrose Ave, Brighton CA 79264 Will the refund automatically go back into paypal?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--332": [{"speaker": "user", "text": "Hello I want to buy some stuff", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--333": [{"speaker": "user", "text": "Hi. I'm trying to track my order, but the delivery time is not when it should be. Could you check on that for me?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is CTWIHZILEF and the order ID is 9398799915", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The address is 7798 Primrose Ave, San Lima, TX 64061", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--334": [{"speaker": "user", "text": "Hi, I need to switch my shipping address.  I realized it was wrong after the order was placed.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "crystalminh594 crystalminh594@email.com 9821221151", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9090 Circle Drive, San Mateo MI 73928 thank you", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--test--335": [{"speaker": "user", "text": "I will like to know whether the product is in transit?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "rodriguezdomingo525@email.com  Username: rodriguezdomingo525", "domains": ["troubleshoot site"], "labels": {"slots": ["email", "username"]}}], "ABCD--test--336": [{"speaker": "user", "text": "Hi I have questions about the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Sure my Account ID: M1KLZX82AU and Order ID: 4909785365", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--337": [{"speaker": "user", "text": "Hi.  My name is Norman Bouchard.  I have a question about this Tommy Hilfiger shirt for $54.", "domains": ["storewide query"], "labels": {"slots": ["amount"], "intents": ["pricing"]}}], "ABCD--test--338": [{"speaker": "user", "text": "I was thinking of buying the Calvin Klein boots, but the website says my size is unavailable. I just wanted to see if that is accurate, or if you have a size 9.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--339": [{"speaker": "user", "text": "Hi One moment pls", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--340": [{"speaker": "user", "text": "Hello. I need to check on a recent refund for a return i did.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "sure my email is rd449161@email.com and my username is rd449161", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "yes its 2623025193", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--test--341": [{"speaker": "user", "text": "I would like to know what material a Michael Kors jacket for $99 is made of", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jacket"]}}], "ABCD--test--342": [{"speaker": "user", "text": "Hi, my name's Norman Bouchard", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "sure nb433367 nb433367@email.com 5654002088", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2463 Lexington Ave  Jacksonville, CA 94611", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--343": [{"speaker": "user", "text": "Hi I have a question about an order I had made", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "czhang03 czhang03@email.com 8032270940", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2306 Primrose Ave  Jacksonville, WA 56316 its the michael kors boots for $54", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--test--344": [{"speaker": "user", "text": "My name is Joseph Banter and I need to check the status of an order I made", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: 6SCEZPLV8Z", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yeah sure Order ID: 7354099143", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--345": [{"speaker": "user", "text": "Hi I'd like to change my primary payment method for my account it isn't showing up correctly. Can you help me?", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "ooooook username cm648512 zip 91175 password: doglover", "domains": ["manage account"], "labels": {"slots": ["username", "zip code"]}}], "ABCD--test--346": [{"speaker": "user", "text": "Hi i got this shirt and it has a stain on it!", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "alessandrophoenix847 alessandrophoenix847@email.com 1920844697", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3381 Circle Drive  San Lima, TX 44618", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--347": [{"speaker": "user", "text": "Hi there, I'm thinking about buying some Michael Kors boots.  I just wanted to check and see if they're waterproof before I buy them?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--348": [{"speaker": "user", "text": "i was thinking of getting a premium membership with you guys and wanted to know how to go about it?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--349": [{"speaker": "user", "text": "I need to return the shirt that I ordered because it is too big.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "username is alessandrop847 email is alessandrop847@email.com, order id is 2401332261", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "great! Can I just the amount put on my account as a credit for the future? 2929 Lincoln Ave, Newark, CA 67934", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--350": [{"speaker": "user", "text": "Hi how much do I owe on my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: BV2KDUEYJY Order ID: 3272518742", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--351": [{"speaker": "user", "text": "Hi I want to check my subscription I still want premium service", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}, {"speaker": "user", "text": "Oh, I found it 399943774839", "domains": ["manage account"], "labels": {"slots": ["amount"]}}], "ABCD--test--352": [{"speaker": "user", "text": "Hi, my name on my account is misspelled, can we fix that please?", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}], "ABCD--test--353": [{"speaker": "user", "text": "Hello, I'm disappointed that an item I wanted to order is out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Yes, it's a Calvin Klein jacket It costs $84", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--354": [{"speaker": "user", "text": "Hi there, I bought a t-shirt and it has a stain, so I'd like to return it.  Can you tell me how to go about doing that?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "My username is jwu36800, my e-mail is jwu36800@email.com, and my order ID is 9090034923.", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 9843 Lexington Ave.  Newark, NY 96534", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--355": [{"speaker": "user", "text": "Hi I have a question about a purchase I made. I bought a pair of jeans and when I went to put it in the wash I noticed that it had a stain on it. I wanted to see if I can return it", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "ok my user name is jbanter3 my email is jbanter3@email.com let me check the order ID 0755620887 it's the Guess Jeans", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id", "name"]}}, {"speaker": "user", "text": "Ok, it is 2909 Lexington Ave, Brighton, WA 28753", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--356": [{"speaker": "user", "text": "Hello! I really like your website, but the boots i want guess brand 69$ product number 3743. But, the same boots are on walmart.com for 20$ cheaper! Is there any deal we might be able to work out, price matching?", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Name: Joseph Banter Order ID: 7518682312 Account ID: MOQL82GTYL I feel like i really overpaid", "domains": ["purchase dispute"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--357": [{"speaker": "user", "text": "I can't add items to my cart. It's simply not updating", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}], "ABCD--test--358": [{"speaker": "user", "text": "Hi! I had placed an order and wanted to make sure that the shipping cost is included in the displayed cost", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I have 3 items $94, $89, $94", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--359": [{"speaker": "user", "text": "I was wondering if my account is qualified to take advantage of expedited shipping? Are there any discounts I can take advantage of?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--360": [{"speaker": "user", "text": "we have Hi I wanted to check the status of my order You see I only ordered one item but received an email saying I ordered 2", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "David Williams Account ID: YQ6HUHSSWW", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1895648551", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--361": [{"speaker": "user", "text": "I need to take an item off my order.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "account id: 1HJRJ6ZWPK order id 9867076123", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "6836 Lincoln Ave  Monterey, TX 68443", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--362": [{"speaker": "user", "text": "Hi I have a question about my account I have a premium subscription But after my last purchase it looks like I have missing credits of about $40 can you help?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--363": [{"speaker": "user", "text": "Hi, I'm looking at a jacket and would like to know what material it is made out of?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--364": [{"speaker": "user", "text": "Good Morning,  I need to know what sizes you have of this shirt  I want to know how to wash this shirt", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--365": [{"speaker": "user", "text": "Hello, I would like to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "josephbanter095,  josephbanter095@email.com, 1030861100", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--366": [{"speaker": "user", "text": "Hi I'm having a problem logging into my acccount My phone broke. I used it for 2 factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--367": [{"speaker": "user", "text": "Hello. I really wanted a pair of boots and they are out of stock. Can you tell me when it will be in stock and when I can get it delivered?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "A pair of Boots by Guess for $94.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--368": [{"speaker": "user", "text": "I am considering buying these Michael Kors jeans I need to know do they come in a larger size", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--369": [{"speaker": "user", "text": "Hi I can't get into my account because I have the 2FA set up and I lost my phone.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Okay great Yeah my name's Joyce Wu My username is joycewu4", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--370": [{"speaker": "user", "text": "I am checking on the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: czhang60@email.com  Username: czhang60 Order ID: 3559733422", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--test--371": [{"speaker": "user", "text": "Hello, I'm trying to buy something, but my card keeps getting declined, any ideas?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--372": [{"speaker": "user", "text": "Yes i would like to check the status of my refund", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My order id is 3798646084 and my email is jb009701@email.com username is jb009701", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}], "ABCD--test--373": [{"speaker": "user", "text": "My name is Alessandro Phoenix I would like to confirm my shipping address I got an email saying there was an issue", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "ok thanks this is my correct address Address: 5270 Circle Drive  San Lima, MI 81531", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "yeah sure thing so this is my Account ID: YVJNJPVFDS and the order ID is Order ID: 3213050934", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: ap810013 and Email Address: ap810013@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--374": [{"speaker": "user", "text": "Hi I would like to change my shipping info", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "8990 Lexington Ave La Fayette TX 30787", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "davidw45 davidw45@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "WLQJBD1POH 6045367725", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--375": [{"speaker": "user", "text": "Hi, I have question about my premium subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status active"]}}, {"speaker": "user", "text": "Chloe Zhang, GFZCH32B9Q", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--376": [{"speaker": "user", "text": "Hi! i was charged twice for something i bought so i want to dispute my bill.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "D avid Williams CMFGCO1DNS", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "The $94 was for the single item and not both, correct?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Yes, the $94 has been sent to your account. Any more questions?", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--test--377": [{"speaker": "user", "text": "Hi there. I wanted to check the status of my most recent order because I see an extra fee on the invoice, and I'm not sure why.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account ID is AUTIUAZJQY and my order ID is 7726652801", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--378": [{"speaker": "user", "text": "I would like the status of my order to be updated", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Order ID: 2976019247 I cant remember the others I have it saved on my browser", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--379": [{"speaker": "user", "text": "I didn't receive the shirt I ordered.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Chloe Zhang, account ID is Z9JEM141JB. The order ID is 4058685383 I have been waiting for more than 5 days", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "My username is chloezhang973 and my email is chloezhang973@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--380": [{"speaker": "user", "text": "I'm interested in buying a pair of jeans but I see it's out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "5385 Woodshore St  San Lima, NY 24126", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--381": [{"speaker": "user", "text": "Hi! I was trying to make a purchase and would need some more information about the product", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--382": [{"speaker": "user", "text": "I wanna know the return policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--383": [{"speaker": "user", "text": "Hey I wanna check the status of my order. It looks like the delivery time is wrong", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Name is Norman Bouchard ID is FN452218U8", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID is 7512073443", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--384": [{"speaker": "user", "text": "I found these fantastic Calvin Klein boots that I want to buy, but I usually don't spend more than $10 on my footwear...I usually only buy on clearance. So if I spend that much, I wanted to make sure that the boots come with a warranty.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--385": [{"speaker": "user", "text": "Hi! I am having trouble logging into my account I forgot my username and was wondering if you could help me with it", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "(024) 332-3814 51514", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--test--386": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  My Order ID is 7003312376.  Can I add these Guess boots for $74 to my existing order? I forgot to add it earlier when I placed the original order.", "domains": ["order issue"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["manage create"]}}, {"speaker": "user", "text": "Sure.  My account ID is NNEPOLEGDS.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "What is the brand and item type? I see that you've given me already Guess boots", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--test--387": [{"speaker": "user", "text": "I have been charged for an order that I never made", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "ap835289 ap835289@email.com 3805782044", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--388": [{"speaker": "user", "text": "I want to check about an order but can't find my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "0434431969 is my phone number 74734 is my zip", "domains": ["account access"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "yes it's 382580", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--389": [{"speaker": "user", "text": "I want to return an item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Username: ap259678, Email Address: ap259678@email.com, Order ID: 2563092791", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3398 2nd Ave  Brighton, MI 51642", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--390": [{"speaker": "user", "text": "Hello, I am Norman Bouchard", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "I think I got charged a different amount for my order It says it was $400 but the item was only $99 Order ID: 4411508179 So not sure if the email is wrong", "domains": ["shipping issue"], "labels": {"slots": ["amount", "order id"]}}, {"speaker": "user", "text": "yes HVLYFDGDV0", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--391": [{"speaker": "user", "text": "Hello, I would like to know what the return policy is as I am looking to purchase something", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--392": [{"speaker": "user", "text": "Hi! My shipping cost are two high for my last order", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "safzal23 safzal23@email.com 7535301375", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--393": [{"speaker": "user", "text": "Could you tell me if the Calvin Klein jacket is warm enough to wear in windy weather?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--394": [{"speaker": "user", "text": "yes i would like to make sure the items i order are the was that where shipped. Because i just received an email saying otherwise", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "JT7B0QCUKF is my account id and my order id is 3679654060", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--395": [{"speaker": "user", "text": "I would like to check the status of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: RUTM9QSZML Order ID: 3044561205", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--396": [{"speaker": "user", "text": "Hi! I need an extension on my subscription.  I have been laid off due to cover-19 and I do not have the monehy money covid-19", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo RXFJJXTKSH", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--397": [{"speaker": "user", "text": "Can you check if the shipping cost is included with the price? thanks i got an email", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "IBRSEM5YQW 2289714004 No prob", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "nb830793@email.com nb830793", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--test--398": [{"speaker": "user", "text": "I am Norman Bouchard! I have a question about shoes!", "domains": ["single item query"], "labels": {"intents": ["boot"]}}, {"speaker": "user", "text": "I am interested in the $94 Tommy Hilfiger boots. I have big feet (size 14). Website says they are unavailable. Are there any in stock?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--399": [{"speaker": "user", "text": "Hi! I want to buy this Michael kors shirt but I have a question How do I wash it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--400": [{"speaker": "user", "text": "I am trying to find the Tommy Hilfiger boots to order but keep getting the spinning wheel and it's now showing me anything", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--401": [{"speaker": "user", "text": "I have checking the website for over a month for product that is always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--test--402": [{"speaker": "user", "text": "Can you help look up the status of my refund?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Username: sanyaafzal730 sanyaafzal730@email.com 4583269211", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--403": [{"speaker": "user", "text": "I am trying to use a promo code and its not working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--404": [{"speaker": "user", "text": "I want to remove the second item from my order", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "the other ones are ugly Norman Bouchard Account ID: QRFTLJTSA8 Order ID: 4995272879", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it is $49 wonderful!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--405": [{"speaker": "user", "text": "Hello. I have a question for you. I am 78 and I don't use the internet a lot, so I might have messed something up I wanted to order one pair of jeans for my grandchild", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "my account is CBWV4GIKSP my order is 2816406664 I was so surprised to see that email today. I get nervous using the internet and I wonder if I made a mistake I was sure that I only ordered one pair of jeans", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--406": [{"speaker": "user", "text": "I need to see if I can update the shipping address on my order", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "alberts0 alberts0@email.com Order ID: 8524402859", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--407": [{"speaker": "user", "text": "Hi! I was trying to make a purchase but I noticed that the item is way overpriced on your site compared to the competition. I am not sure why is there a price discrepancy", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}], "ABCD--test--408": [{"speaker": "user", "text": "Hi I'd like to buy something but I can't because my credit card keeps getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "A Guess Shirt and with credit card", "domains": ["troubleshoot site"], "labels": {"slots": ["name"]}}], "ABCD--test--409": [{"speaker": "user", "text": "HI there, I have a premium subscription and want to keep it active I wasn't able to pay my fee through the usual portal can you process it for me", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My full name is Joyce Wu My order Id is 7300301572", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Yes, it's WQ29HGVOGD", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--410": [{"speaker": "user", "text": "I would like to change my shipping method to next week. I don't want to pay for expedited shipping.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Joseph Banter Account ID: UBNT0BTUEI Order ID: 9609870855", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--411": [{"speaker": "user", "text": "I was charged for an order that I never made.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "nbouchard277 nbouchard277@email.com 1467659531", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--412": [{"speaker": "user", "text": "Hi! I wanted to know what the policy is if you are later paying for the subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--413": [{"speaker": "user", "text": "Hello! I can't seem to see my premium shopping subscription I didn't remove it, but it seems to have disappeared. I would still like this subscription.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--414": [{"speaker": "user", "text": "The search bar isn't working properly.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--415": [{"speaker": "user", "text": "Hi! I was shopping today online and my daughter deleted these Tommy Hilfiger jean I had to have out of my cart Can you please add them to my existing order My children are always doing something", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Sure Account ID: KYKG7NA84S & Order ID: 0594355902", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Sorry for the confusion again.  My children are running around like crazy Yes that is it.  They are 64", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--416": [{"speaker": "user", "text": "hi there I'm trying to use a promo code, but it's giving an invalid error I got this code 8 day ago", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--417": [{"speaker": "user", "text": "I got an email notification stating that I would be paying a different amount other than $89, $99, and $99, can you confirm the price I will be paying?", "domains": ["shipping issue"], "labels": {"slots": ["amount"], "intents": ["status"]}}, {"speaker": "user", "text": "Account ID is 4VBSZYJC04 Order ID number is 6655141690", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--418": [{"speaker": "user", "text": "I am thinking about buying a jacket and have some questions about it. Can you help me?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "How do I wash the jacket made my Tommy Hilfiger which is $84?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--419": [{"speaker": "user", "text": "Hi, I would like to check the status of my account. My subscription has been removed even though I would like to keep it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--420": [{"speaker": "user", "text": "i have signed up for the platinum subscription but have questions about my status because i would like to keep it. when is the annual fee due? and if it is today i would like to pay", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "09YJC9YS7L. 8927224788", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--421": [{"speaker": "user", "text": "I must have had an item go to purchase from my cart", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "user: cz67UIRHJJ cz34@email.com 4035060378", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--422": [{"speaker": "user", "text": "Hi I want to check up on my order status online. But I can't access my account because I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (794) 235-4735 Email Address: jwu23055@email.com", "domains": ["account access"], "labels": {"slots": ["phone", "email"]}}], "ABCD--test--423": [{"speaker": "user", "text": "hello, i dont know what is going on but every time i search for an item i get 0 results this is very frustrating!", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--424": [{"speaker": "user", "text": "I am wondering about the status of my refund and I want to double check the payment method on it", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Joseph Banter jbanter3 jbanter3@email.com order # is 0942034797", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--425": [{"speaker": "user", "text": "I was charged for an order that I never placed, and i wanted to check on the situation.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "My username is normanbouchard668, my email is normanbouchard668@email.com, and the Order ID is 6286292747", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "The product was $69 Great, thank you very much!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--426": [{"speaker": "user", "text": "I'm trying to login to my account but I can seem to remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--427": [{"speaker": "user", "text": "hey I have a question will a Michael Kors shirt shrink after being washed?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--428": [{"speaker": "user", "text": "HI.  My name is Norman Bouchard.  I was wondering when my promo code can be used.", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--429": [{"speaker": "user", "text": "Yes i'm trying to look at some thing on your website but its running very slow today. Trying figure out why", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--430": [{"speaker": "user", "text": "When will the fall collection be out?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--431": [{"speaker": "user", "text": "Hi! I need to check on my shipping status", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter CIBBHB0SSM", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--432": [{"speaker": "user", "text": "Hi there, I'd like to check my account. I think I am missing $40 in credit from a subscription refund Rodriguez Domingo", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--433": [{"speaker": "user", "text": "Hi, I ordered something but I need to change my shipping details.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "I wasn't paying attention and put in the wrong address! Sure, it's Crystal Minh and my account ID is SETPNFNIRL", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yup..my username is crystalm695 and the order ID is 7159317502, is that right?", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Yes! it's 1916 Primrose Ave. Raleigh, CA 52056. I think it put 1961 instead of 1916!", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--434": [{"speaker": "user", "text": "Hi, I'm interested in buying some things in the fall collection. Can you tell me when it will be available?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--435": [{"speaker": "user", "text": "Hi there, I signed up for the premium subscription and i was charged twice for the membership.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: MONM0U5KY5 Order ID: 2665693827", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--436": [{"speaker": "user", "text": "hi there I would like to know the status of my order", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--437": [{"speaker": "user", "text": "Hey, can you tell me how often these Calvin Klein jeans need washing?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--438": [{"speaker": "user", "text": "Hi! I was looking at purchasing a Micael Kors shirt and was hoping you could answer a question for me", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--439": [{"speaker": "user", "text": "Hello, I have a question about a jacket I am interested in buying i would like to know if it warm enough to wear in windy conditions", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--440": [{"speaker": "user", "text": "Hi, I just placed an order and got the invoice but the shipping was a lot more expensive than it should have been.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: D8TNPPCIAO", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Username: alessandrop876 Email Address: alessandrop876@email.com Order ID: 4470046309", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--441": [{"speaker": "user", "text": "Hello, I was looking to find out the status of my subscription, can you help me out?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Rodriguez Domingo, JD10H92BID", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--442": [{"speaker": "user", "text": "I am thinking of buying a birthday gift from your website, but I just wanted to check on your return policy in case it doesn't fit.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--443": [{"speaker": "user", "text": "I want to check the status of my account", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--444": [{"speaker": "user", "text": "Hello I neeed help", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Are you able to change the shipping details now ? Order ID: 2474295962", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Name: Norman Bouchard Email Address: normanb6@email.com", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}, {"speaker": "user", "text": "Username: normanb6", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Yes. 2451 Woodshore St  Monterey, CA 52254", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--445": [{"speaker": "user", "text": "Hello, I want to view my shopping history, but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Zip code is 91576 phone number is (266) 403-0776 email is rd973319@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "phone", "email"]}}], "ABCD--test--446": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I need to check my order status, but I lost the phone I use for two-factor authentication.  Can you assist with this?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Yes.  My email is joycewu8@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--test--447": [{"speaker": "user", "text": "I need you to help me add an item to my order please", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "oh I'm sorry it's 1487491334 my bad", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--448": [{"speaker": "user", "text": "Good morning. I bought something and I need to return it. It appears to have  astain. Are you there?", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "yeah it's dwilliams052, dwilliams052@email.com, and 9282231792", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--449": [{"speaker": "user", "text": "Hi, can you help me recover my account password?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Joyce Wu jwu69301", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--450": [{"speaker": "user", "text": "Hi! I believe I am due $0 in credits that are not showing up in my account.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "my zip is 16191 my phone number is 9192225566", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "It was a pair of $79 calvin klein boots I don't know my username or password My address is 9042 circle drive in newark, WA 16191. Hopefully you can look me up with my address?", "domains": ["manage account"], "labels": {"slots": ["amount", "street address", "zip code"]}}], "ABCD--test--451": [{"speaker": "user", "text": "Hi! I just bought a jacket but I don't think I want it anymore. Can I replace it with something else?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: dwilliams383 dwilliams383@email.com Order ID: 2279238850", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--452": [{"speaker": "user", "text": "I have forgotten my username.  Can you find it for me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "my email is jbanter101@gmail.com and the zip is 12818", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--453": [{"speaker": "user", "text": "Hi, I forgot my password. I am trying to get in to modify and check my order. My name is Joseph Banter, and my Pin number is 314026, but I forgot the password.", "domains": ["account access"], "labels": {"slots": ["pin number"], "intents": ["recover password"]}}, {"speaker": "user", "text": "zip is 77902 Email is JoBanty69@hotmail.com Phone Number: (003) 941-7614", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--454": [{"speaker": "user", "text": "I seem to be missing a package, I thought it was supposed to arrive today  6594020735 order number shown above", "domains": ["shipping issue"], "labels": {"slots": ["order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "sure, Joe Banter  61SO0QWWXI", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "josephbanter754 josephbanter754@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--455": [{"speaker": "user", "text": "I need to manage shipping details due to changed situation", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "crystalminh843 8901906830 no nickname", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "3701 1st Ave  San Lima, TX 22614", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--456": [{"speaker": "user", "text": "Do these Michael Kors Jeans have a ripped hole design available? My name is Joyce Wu", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--457": [{"speaker": "user", "text": "Hi good morning. I just have a quick question", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Yes. My account ID is OWGCTKCE0R Order ID: 1950650472", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Okay great! It's the Michael Kors jeans for $64", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--458": [{"speaker": "user", "text": "Hi...the website search engine is not running correctly. Can you help me with it?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--459": [{"speaker": "user", "text": "Oh man, well I placed an order but now I can't check on it because I lost my phone that as two factor authentication on it.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--460": [{"speaker": "user", "text": "Hi! I need to access my account but I forgot my password. Can you help please?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "dwilliams619 sorry.. didn't see the question", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--461": [{"speaker": "user", "text": "Good day I am trying to check the status of my order because the payment method is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "My account id is EYXSGSIJZA My order id is 1533713917", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--462": [{"speaker": "user", "text": "Hi I am unable to log into my account because I lost my phone Could you help, please?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--463": [{"speaker": "user", "text": "Yes, I am a bit of a shopaholic and really am anxious to know when the new fall line will be open to shop?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--464": [{"speaker": "user", "text": "I heard some news that an extra subscription was added to my account Does that cost extra?", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--465": [{"speaker": "user", "text": "Hi! I was calling coz I have already completed the return process but the charge on my billing statement has not been reversed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}], "ABCD--test--466": [{"speaker": "user", "text": "Hello, I am Norman Bouchard. I'm looking at jeans for 94$ I'm just wondering if I'll have to pay shipping or not Hopefully don't have to, was looking for a gift for my son.", "domains": ["storewide query"], "labels": {"slots": ["amount"], "intents": ["pricing"]}}], "ABCD--test--467": [{"speaker": "user", "text": "Hi. Every time I try to search for something, no results are showing up.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--468": [{"speaker": "user", "text": "I signed up for the premium subscription shopping service, and I just wanted to make sure that it had gone through because I'd like to keep my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My name is Joseph Banter, and my Account ID is VVXZ6NYEI4", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 9173808417", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--469": [{"speaker": "user", "text": "i love my subscription adn want to keep it i want to pay my bill!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "EODAY78RKB 4540261578", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--470": [{"speaker": "user", "text": "My name is Sanya Afzal and I have a premium subscription the problem is that I got charged twice for the service", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Yeah sure Account ID: XLBWW5HWIW Order ID: 2006200765", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "The amount is $59", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "I was billed already the boots cost $59 not $10", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--test--471": [{"speaker": "user", "text": "Hi i went ahead and signed up for the premium service for the discounts, I wanted to check the status of that and see when I need to pay again.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Joyce Wu account id is XKNYCYWOQ2 if that helps", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--472": [{"speaker": "user", "text": "I am looking at a cool pair of jeans, but I'm worried about how often they will need to be washed. Do you know how often that should happen?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--473": [{"speaker": "user", "text": "I need an extension for a premium subscription service I have I need more time to get money Sanya Afzal Account ID: GB1YR3YD47", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage extension"]}}, {"speaker": "user", "text": "Order ID: 9771853663", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--474": [{"speaker": "user", "text": "My name is spelled incorrectly on my account and I would like to get that changed.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "72133 Phone 364-878-5295 pin 3742", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Username normanb1 passwork nm81J6lz", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--test--475": [{"speaker": "user", "text": "I'm wondering what the status is of my order?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is Chloe Zhang Account ID is WZQSLXDV0B", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "The order ID is 8531322686", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--476": [{"speaker": "user", "text": "Hi! can I ask about the reutn policy? return", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--477": [{"speaker": "user", "text": "I need to sign into my account and have forgotten my password :(", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--478": [{"speaker": "user", "text": "Hi, I made an order, but I got an email about it that doesn't seem right", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "My order should have been one item for $74, but the email says that the total cost was $84", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "WBDZ5ELKXS 5385604665", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--479": [{"speaker": "user", "text": "Hi, I wanted to check out my order status online myself, but I've forgotten my password. Could you help me out?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure, it's David Williams. I don't have my username is davidwilliams323", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--480": [{"speaker": "user", "text": "i would like more info on a guess jacket as i can't tell something from the image.", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--test--481": [{"speaker": "user", "text": "I am interested to know if you have more info on a specific item from the website? It is a Tommy Hlfiger shirt For $59", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["shirt"]}}], "ABCD--test--482": [{"speaker": "user", "text": "Hi there, the promo code I'm trying to use is wrong, it isn't working.  Can you help me?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--483": [{"speaker": "user", "text": "Hi, I want to cancel the order for a shirt I just made. I need it in a bigger size. Can I get a refund?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "i don't think it has shipped though. I didn't get an email that it did Username: alessandrophoenix738", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "here is the order number 3624309547", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alessandrophoenix738@email.com it was $69", "domains": ["product defect"], "labels": {"slots": ["email", "amount"]}}, {"speaker": "user", "text": "No nothing, just the order statement with the order ID 3624309547", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "system", "text": "Yes. The amount was $69, correct?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--484": [{"speaker": "user", "text": "hey wondering if I could get an extension on the subscription benefits with an outstanding balance I won't be able to pay later this week don't want to lose my silver designation or whatever", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "won't be able to pay until later this week that is rodriguez domingo 5RERBV0HTQ", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--485": [{"speaker": "user", "text": "Hi! I'd like to pay to renew my subscription. Can you help me with that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My account ID is PLGQFY0BPE Order ID is 5988783783", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--486": [{"speaker": "user", "text": "I just looked at my order status and it looks like  I was a charged an extra fee for my jacket? why? can you take it off?", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Account ID: 535OY5YXI1 Order ID: 3172257307", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--487": [{"speaker": "user", "text": "The site is really slow. I wonder what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--488": [{"speaker": "user", "text": "HI!  I'm shopping for a birthday gift for my niece and she's super picky lol.  I was wondering what your return policy is", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--489": [{"speaker": "user", "text": "Hi, I recently made a return and need to return another item.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Username: nb270961 Email Address: nb270961@email.com Order ID: 9318295997", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "I would like to return the Calvin Klein Jeans for $49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "$49 Ok, so that is the total.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--490": [{"speaker": "user", "text": "i would like to check the shipping status because i never received my package it has been 9 days is it possible to resend my order?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "David Williams. PMD9BPN46M", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "dw150457. 7526379785", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "0711 1st ave san lima ny 18281", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--491": [{"speaker": "user", "text": "I wanna return an item wrong color", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--492": [{"speaker": "user", "text": "I would lie to know more about you guys Calvin Klein shirt because i'm really thinking about buying it", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--493": [{"speaker": "user", "text": "I got a very upsetting email from you today I signed up for your wonderful premium subscription service But today I got an email saying that you took my service away!! I am so upset Can you help me figure out what is going on?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--494": [{"speaker": "user", "text": "Hello!  My name is Sanya Afzal.  Who am I speaking with today?", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Order number:  4663561851 User name:  SANYAROCKS Email:sanyasanyasanya@sanya.com Thank you.  Is this now overnight shipping?", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--495": [{"speaker": "user", "text": "Hi I'm thinking of making a purchase and would like to know the cost of stitching my name on an item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "user", "text": "A shirt by Guess that costs $84", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--496": [{"speaker": "user", "text": "Hello, I ordered the wrong item by accident and wanted to cancel my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: 1MYLWV6LS9 Order ID: 7033421784", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "$49 for the jeans, $74 for the shirt", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "0740 2nd Ave  Monterey, TX 55332", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--497": [{"speaker": "user", "text": "The website seems to be running very slow I'm unable to load a page", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--498": [{"speaker": "user", "text": "Hello, I would like to get a refund because an item I purchased is not what I want that is not very customer friendly", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "rodriguezd806, rodriguezd806@email.com 8722516547", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "VXJLSUOE6E 74 Thanks", "domains": ["product defect"], "labels": {"slots": ["account id", "amount"]}}], "ABCD--test--499": [{"speaker": "user", "text": "Hi.I made an order but I need to change the shipping speed if i can. I'm going out of town tomorrow so i need to delay it if possible.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "sure it's MPXNF6U2Jv and my order id is 9331341197", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--500": [{"speaker": "user", "text": "HI...I am interested in the Calvin Klein boots at 79$ and I would like to know if they are comfortable and if they have a warranty", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--test--501": [{"speaker": "user", "text": "hello. I was going to order something today but yesterday it was a lot cheaper. What's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "yes, it's Joyce Wu and my account id is LNRAHBBME2", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "the order id is 9610845994 so why the price change?", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--502": [{"speaker": "user", "text": "Hi.  It seems like everything is always out of stock.  This is very frustrating!!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--503": [{"speaker": "user", "text": "Hi I\u2019m Crystal Minh I\u2019d like to know. How long it takes to wear a pair of jeans and please", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--504": [{"speaker": "user", "text": "Hey I was just wondering...  I wanted to make more purchases and since I'm planning on making more frequent purchases, how do I sign up for a premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--505": [{"speaker": "user", "text": "I retured a item a while back but cannot locate the credit?", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}], "ABCD--test--506": [{"speaker": "user", "text": "Hello my name is Alessandro Phoenix and I need to make sure the shipping cost is included on my order I got a mail notifying me it was not included", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Email Address: alessandrop481@email.com Order ID: 7304934647", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--507": [{"speaker": "user", "text": "Hello, i just signed up for a premium subscription service and i was wondering if you can give me an update of my status because i would like to keep it", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Name: Crystal Minh | Account ID: CY3ENNVQB9", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 3756162460", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--508": [{"speaker": "user", "text": "Hi, I didn't receive my delivery yet. It seem that the delivery time is wrong.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account id is TUFMI5CFKS.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order id is 5884016585. Username is aphoenix. Email is alessandro.phoenix@test.com.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--509": [{"speaker": "user", "text": "I had a question about the michael kors jeans I bought is there a good way to remove a grass stain?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--510": [{"speaker": "user", "text": "Hi. I am looking for jeans I am looking for that 90's look with the holes. Any suggestions?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--511": [{"speaker": "user", "text": "Yes I cannot access my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "My zip code is 85333 My security answer is Livingston", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--512": [{"speaker": "user", "text": "Hello, I never received my package and would like to know the status of it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "The order id is 2958913667", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Username is jw860426 and email is jw860426@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--513": [{"speaker": "user", "text": "Hi, can you please check on my refund status for a return I made please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "David Williams dwilliams200@email.com Order ID: 0245907917", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "Sorry, dwilliams200", "domains": ["product defect"], "labels": {"slots": ["username"]}}], "ABCD--test--514": [{"speaker": "user", "text": "I need to check the price on a Calvin_Klein shirt I'm buying for my husband.   The catalog price is $30 dollars more than your competition.", "domains": ["purchase dispute"], "labels": {"slots": ["name"], "intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account number is ANGWRK5PM3.   Order ID is 8967969572.", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "20% of $94 is less than $20.   Your competition has the same shirt for $30 less.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--515": [{"speaker": "user", "text": "Hello. I am looking at a pair of jeans I might buy. However, I would like to know more about it. Can you help?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "There are a pair of jeans my Michael Kors for $94. I am really short. Can you tell me how much it would cost to get the jeans tailored?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--516": [{"speaker": "user", "text": "Yes, once again, you're out of stock on items that I want to puchase. Why should I buy from this company if it always seems that nothing is availabe.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--517": [{"speaker": "user", "text": "Hello i got charged twice for my subscription I would like my money back", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "YEQ8CECVSU Joyce Wu", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--518": [{"speaker": "user", "text": "Hi, I ordered the wrong item and would like to the change the order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}], "ABCD--test--519": [{"speaker": "user", "text": "I need to confirm I'm getting the right items shipped to me.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "it's 1326501644 the order ID", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Joseph Banter ZLL2EYLCL3\\", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "jbanter8 and jbanter8@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--520": [{"speaker": "user", "text": "Hi I want to know the state of my refund because i want to add another item to the existing refund", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "hi Username: cm547990 Order ID: 0955750191 Email Address: cm547990@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "The boot is $64 and my original refund is $100", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "A refund of $164 has been made to your account.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--521": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I am writing because I would like to update my shipping address. I live in Jacksonville, FL.  Not Jacksonville, TX.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My most recent order was for Guess boots.  The shipping status is In Transit.  And the Order ID for that is 5685236641.", "domains": ["shipping issue"], "labels": {"slots": ["name", "order id"]}}, {"speaker": "user", "text": "Username is sanyaa78 email is sanyaa78@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--522": [{"speaker": "user", "text": "Hi I'd like to check on shipping status because my package was never received. I have been waiting for 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: davidwilliams195 Email Address: davidwilliams195@email.com Order ID: 1146061418 Is there a way to have my order resent", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure thank you 5260 1st Ave  La Fayette, CA 17351", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--523": [{"speaker": "user", "text": "The search is taking a long time and all I see is a spinning wheel. I want to find out whats going on because it is frustrating.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--524": [{"speaker": "user", "text": "Hi I wanted to return an item because it's the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard normanb8", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "normanb8@email.com Order ID: 0185681595", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "0097 Kennedy St  Jacksonville, WA 69064", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--525": [{"speaker": "user", "text": "Hi. I was lookign to buy a nice pair of CK boots for my wife but for some reason the search bar keeps giving me completely unrelated results... Think you could help me with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--526": [{"speaker": "user", "text": "Hi there, just checking to see the status of my order since my payment method seems to be wrong.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: YZODDV67PI Order ID: 3609361491", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--527": [{"speaker": "user", "text": "Hello! I'm having difficulty with your site, it's too slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--528": [{"speaker": "user", "text": "Can you tell me the benefits of the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--529": [{"speaker": "user", "text": "Im trying to buy something but my cart is not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--530": [{"speaker": "user", "text": "Hi.  My name is Alessandro Phoenix.  I want to check the status of my order.  I think the delivery time is wrong. My Order ID is 0571369193.", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["status delivery time"]}}, {"speaker": "user", "text": "My account ID is TED3TK3OPA", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My phone number is (332) 413-5975 if that helps. in one week please.", "domains": ["order issue"], "labels": {"slots": ["phone"]}}], "ABCD--test--531": [{"speaker": "user", "text": "I think there is a problem with my order", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "ok My name is Norman Bouchard, acc id is MIZUV3HC04, the order id is 3588578842, and I'm a bronze member", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--532": [{"speaker": "user", "text": "hello, i need to change my shipping address I am staying with a family member now and I would like to have my order redirected to the new place I am staying", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "chloezhang745 chloezhang745@email.com Order ID: 8967245192", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "2000  2nd Ave  Brighton, WA 3257", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}], "ABCD--test--533": [{"speaker": "user", "text": "I went ahead and signed up for the premium subscription, I was charged twice though and want the second refunded", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "CXTHNDWKUD 2294113058", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--534": [{"speaker": "user", "text": "Hi My credit card keeps getting rejected and I don't know why I can't buy what I want", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--535": [{"speaker": "user", "text": "Hello, I would like to know what the return policy is as I would like to order something soon", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--536": [{"speaker": "user", "text": "Hello, I was wondering if you could tell me when the annual sale ends?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--537": [{"speaker": "user", "text": "Hi, I don't think the delivery time estimate that I was given is correct and I'd like to check the actual status of my order.  Can you do that for me?", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Sure, my account id is VNJOMWTELW, and the order id is 7240566265", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--538": [{"speaker": "user", "text": "Hello! My name is Chloe. I'm reaching out today to inquire about the status of my package. The tracking said it was delivered but I have not received it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Sure! My username is cz477514. My email address is: cz477514@gmail.com and my Order ID is 1442889983", "domains": ["shipping issue"], "labels": {"slots": ["username", "order id"]}}], "ABCD--test--539": [{"speaker": "user", "text": "The item I ordered is out of stock can you see if you can get this delivered?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--540": [{"speaker": "user", "text": "Hi. I want to see my shopping history, but I forgot my password. Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My name is Crystal Minh. My username is cminh526.", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "My PIN is 792141", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--541": [{"speaker": "user", "text": "yes u would like to know what will happen if i'm late on my payment for my subscription", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--542": [{"speaker": "user", "text": "I'm trying to order something that is out of stock, is there any way you can help me order it still?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's a Tommy Hilfiger Jacket that is $59", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--543": [{"speaker": "user", "text": "Hi! For some reason my cart is not updating.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--544": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I have a question about these Michael Kors jeans for $69. What is the process to remove a grass stain from them?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["jean"]}}], "ABCD--test--545": [{"speaker": "user", "text": "Hi I had subscribed for this subscription shopping service I wanted to check the status of my account You see I received an email saying that the subscription has been added to my account even though I did not want it", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--546": [{"speaker": "user", "text": "need my order now! can I change to voernight overnight* delivery", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Sanya Afzal Account ID: 4TYSUW4TAP", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--547": [{"speaker": "user", "text": "HI! I was calling to check the status of my refund please. I have been expecting this refund and wanted to double check", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "joycewu2 joycewu2@email.com Order ID: 6864160061", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--548": [{"speaker": "user", "text": "I would like to submit a complaint yesterday the calvin shirt was cheaper than today", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "m3xi2jkwjv 1509742761", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--549": [{"speaker": "user", "text": "I would like to verify the items that are being shipped", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--test--550": [{"speaker": "user", "text": "Yes, I'd like to know more about the Guess Boots that cost $54", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}, {"speaker": "system", "text": "The Guess boots wear in a bit faster than other brands. They take around 40 to 60 hours. I also recommend applying boot oil 2 - 3 times the first week to treat the leather", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--test--551": [{"speaker": "user", "text": "I have an issue I need help with I was charged for a order I never placed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "its for a calvin klein jacket $79", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "normanbouchard964 normanbouchard964@email.com 01 whoops 0139946915", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--552": [{"speaker": "user", "text": "Hi, What is your refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--553": [{"speaker": "user", "text": "I can't acess my acount since I lost my phone for two facotr authentication can you reset it for me", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--554": [{"speaker": "user", "text": "I am interested in buying a jacket but I noticed that the price is much higher today than it was yesterday is there anyway I can get yesterday's price?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "account ID is 4RM5XDHSOH and order ID is 4215701805", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "it was $49 yesterday and $54 today", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--555": [{"speaker": "user", "text": "Hi I'd like to figure out when a promo code I just got expires I'm trying to go shopping for a new wardrobe but I gotta wait til I get my stimulus check", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--556": [{"speaker": "user", "text": "Do the boots you sell come with a warranty? specifically the Michael Kors boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--557": [{"speaker": "user", "text": "Hi, my ordered boots doesn't fit me. it hurts", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Order ID: 2655303633", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ok my adress is 7127 Woodshore St  Monterey, CA 30688", "domains": ["order issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--558": [{"speaker": "user", "text": "I need to check the status of my order. I haven't received it yet.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "rdomingo190    rdomingo190@email.com     1848630984", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6180 Primrose Ave  Brighton,TX 91889", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--559": [{"speaker": "user", "text": "I need to return an item I ordered by mistake.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Crystal Minh Order ID: 6033462175 Account ID: HB1LNTBGYE", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Username: cminh014 cminh014@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--560": [{"speaker": "user", "text": "I ordered the wrong I thought i was gonna need the blue jacket but I am wearing something else so I need the black", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "yes Alessandro Phoenix  FBEY4C19DK", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--561": [{"speaker": "user", "text": "I signed up for a premium subscription recently. I looked at my billing statement yesterday and noticed that I was double charged. Is there anything I can do about that?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo. My account ID is YBGEUK7NYU My order ID is 2471080431", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--562": [{"speaker": "user", "text": "Hello, I've been trying to buy this pair of Tommy Hilfiger jeans for two months now and it always seems to be out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--563": [{"speaker": "user", "text": "Hello I would like to remove the second item from my order My lover does not like it afterall.", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}], "ABCD--test--564": [{"speaker": "user", "text": "The website is running too slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--565": [{"speaker": "user", "text": "Hello. I have a big issue with my premium subscription I was already having a really hard day today. My kids are home because of the virus and I'm trying to work from home, and everything is just so hard. Then, I saw that you had charged me twice for my subscription That's not fair! I am not going to pay twice! You need to fix this!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "my account is TTNP7OPMNU my order is 1208103826", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--566": [{"speaker": "user", "text": "Hello I want to see my shopping history But I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes my username is crystalm686", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--567": [{"speaker": "user", "text": "Hi, i can not access my account because i have forgotten my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Phone Number: (531) 613-5413 | zip code: 21735", "domains": ["account access"], "labels": {"slots": ["phone", "zip code"]}}], "ABCD--test--568": [{"speaker": "user", "text": "Can you tell me the status of my order?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "as455102@email.com SRLBN4DON9 7900004871", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "order id"]}}, {"speaker": "user", "text": "as455102 sorry about that", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "4909 Lincoln Ave  San Lima, MI 59249", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--569": [{"speaker": "user", "text": "I would like to add a shirt to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Albert Sanders My order ID is 6346584849", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "A6RMMV8AHXY9J sorry wrong number it is 6346584849", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--570": [{"speaker": "user", "text": "I'm trying to buy some items from your site but they're always out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--571": [{"speaker": "user", "text": "i'm concerned that the paymentt method is wrong for my order", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: TN3RF6NSN3 Order ID: 7742568152", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--572": [{"speaker": "user", "text": "Hi I need to return an item, it's the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Order ID: 0902695748 Email Address: rdomingo469@email.com Username: rdomingo469", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "9309 Lexington Ave  Raleigh, WA 19644", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--573": [{"speaker": "user", "text": "I am looking at a pair of jeans and would like to know more about them", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--574": [{"speaker": "user", "text": "Hi, I need to get a refund for this shirt. I don't want it anymore", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "davidw67 davidw67@email.com 5286769079", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "$59 it's a Tommy Hilfiger shirt. what a mistake thanks!", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--575": [{"speaker": "user", "text": "Hello! I really need help managing my shipping details. Unfortunately my llama farm had a fire so we had to relocate temporarily.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My name is Joseph Banter. My username is josephbanter369. The email address is josephbanter369@email.com. And my Order ID is 6224686652.", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Sure. The new temporary address is  6420 Circle Drive  La Fayette, NY 1709", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--576": [{"speaker": "user", "text": "HI! I want to know when the annual sale ends", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--577": [{"speaker": "user", "text": "Hi, I recently lost my phone and I'm locked out of my account. Can you help me reset my two factor authentication?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--578": [{"speaker": "user", "text": "i think that i am missing 40 dollars of credits bc i read an email saying it", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--579": [{"speaker": "user", "text": "Hi I see a charge to my account but I didn't buy anything", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "hm It was a purchase of Guess boots", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "sure David Williams Username: dwilliams565 dwilliams565@email.com Order ID: 5821094041", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--580": [{"speaker": "user", "text": "My name is Sir Rodriguez Domingo, III. I was charged TWICE for my subscription, which is simply unreasonable and irresponsible!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "I suppose you think that being 7th in line is prestigious, hmmm? Horsefeathers! RX3MWKSQE7 5779093850", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--581": [{"speaker": "user", "text": "I was wondering if there's any way you can extend my premium subscription a little longer I could really use some more time to save the money, but I can't afford to renew the subscription right now", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "IPZ4K0QZC6 1844264481", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(733) 253-0616", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--test--582": [{"speaker": "user", "text": "Omigod omigod omigod, please help me!", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--583": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My Order ID is 4671165253.  I would like to return this Guess shirt for $59.", "domains": ["product defect"], "labels": {"slots": ["order id", "name", "amount"], "intents": ["return stain"]}}, {"speaker": "user", "text": "Sure.  My username is jwu43590, and my email is jwu43590@email.com.", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "My address is 6335 Circle Drive, Newark, CA 62285", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--584": [{"speaker": "user", "text": "Hey, so I'm trying to get this shirt but it's always out of stock. Every time I check, it's not available. What's going on?", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "It's a Tommy Hilfiger shirt; it's $64 I really want it", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--585": [{"speaker": "user", "text": "Hi. I want to change the delivery type of my order", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "my account ID is BVQM7J2IWT. order ID is 4945984328", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--586": [{"speaker": "user", "text": "Yes i would like to see how i can go about getting an extension on my payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "ok one sec  David Williams, account id FH CRNOZLJR and order id 7378682064 Sliver", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--587": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Account ID is XLQP6MRQHF.  I would like to pay my subscription fee if possible.", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"], "intents": ["manage pay bill"]}}, {"speaker": "user", "text": "My order ID is 5866368447.", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--588": [{"speaker": "user", "text": "Hi there! Is there any way I can retrive my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure, my zip is 67392, phone 188-480-7838; I don 't have email on file", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--589": [{"speaker": "user", "text": "Hi I am having an issue with looking for the products I want to buy. Are you having issues with your site?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--590": [{"speaker": "user", "text": "hi, i placed an order late last night, I got my email today and it says two items. I only ordered one.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "QD6ADV1BCV  and 9258326054", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--591": [{"speaker": "user", "text": "HI I was looking at the Guess Boots that are on sale, and I was wondering if they came with any kid of warranty? *kind", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--test--592": [{"speaker": "user", "text": "Do you have any idea how to remove grass stains from the Calvin Klein jeans?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--593": [{"speaker": "user", "text": "I believe there is a problem with my account. I need to check the status.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--594": [{"speaker": "user", "text": "I wanna check my shipping status cause I did not get my item", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "safzal34@email.com safzal34", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}], "ABCD--test--595": [{"speaker": "user", "text": "Hi I\u2019d like to change my address", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: 3OWT4QAKNP Order ID: 6749554080", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Great. It\u2019s 94", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--596": [{"speaker": "user", "text": "I completed my return a little over 10 days ago at this point and i am still not seeing it as being reversed on my statement", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "xsjd29343 0669363291", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "alessandrophoenix234 alessandrophoenix234@email.com", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--597": [{"speaker": "user", "text": "I am trying to place an order but I am being told that my credit card is invalid, can you tell me why please?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--598": [{"speaker": "user", "text": "Hi, I returned an item and the charge on my statement hasn't been reversed even though the return shows as completed", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username: rodriguezdomingo096 rodriguezdomingo096@email.com 2189904431", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--599": [{"speaker": "user", "text": "Hi I\u2019m wondering if I was signed up for the premium service because if so I want to cancel David Williams", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--600": [{"speaker": "user", "text": "I think my subscription is expiring and I want to renew", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}], "ABCD--test--601": [{"speaker": "user", "text": "I would like to know more about a product", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--602": [{"speaker": "user", "text": "I was charged for an order that I never bought.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "8814021655 no", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--603": [{"speaker": "user", "text": "Want I want to know status of order I can't check it because my username I forgot my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "1 2 3 at gmail.com 1338 2nd Ave  Newark, NY 72757", "domains": ["account access"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--604": [{"speaker": "user", "text": "Hi, I'm trying to buy a shirt but my credit card is getting rejected", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--605": [{"speaker": "user", "text": "Hello when going to my cart to check out it is not loading", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--606": [{"speaker": "user", "text": "I would like to check the status of my order. There seems to be an extra fee that shouldn't be on there.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "CBKB3V0BQI  2679044462", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--607": [{"speaker": "user", "text": "Hi Want to know status of shipping? And I would like refund on shipping fee cause it's to high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Name: Joyce Wu  Phone Number: (925) 003-3735  Member Level: Bronze  Email Address: joycewu5@email.com  Account ID: P7JCH94WYD  Username: joycewu5", "domains": ["shipping issue"], "labels": {"slots": ["phone", "email", "account id", "username"]}}, {"speaker": "user", "text": "Order ID: 3666393171", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--608": [{"speaker": "user", "text": "Hi there, I need some help with my order. I made an order for tommy hilfiger boots. But I accidentally entered the wrong name, so I need to change it.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "7855 Woodshore St is my address. I just need to change the name.", "domains": ["manage account"], "labels": {"slots": ["street address"]}}, {"speaker": "user", "text": "Baltimore, Michigan and the zip is 16639 I paid $69 for the boots, so I hope I can get them soon. Thank you. My daughter's birthday is next week and she will be excited to get these.  So that's why I need to make sure they get here in time.", "domains": ["manage account"], "labels": {"slots": ["zip code", "amount"]}}], "ABCD--test--609": [{"speaker": "user", "text": "Hello I would like to check on the status of my order My name is Rodriguez Domingo", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "My account id is TQQRCR3EWL and order id is 3563976075", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--610": [{"speaker": "user", "text": "Hi.  I need to check the status of my order.  It looks like the delivery time is wrong and I need to change it.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix Order ID: 5992138960", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Order ID: 5992138960", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--611": [{"speaker": "user", "text": "Hey, I need to return something please.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is crystalm796 My email is crystalm796@email.com And give me a minute to find the order ID That's 4389488759", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Okay, that's 5457 Kennedy St  Raleigh, MI 18763", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--612": [{"speaker": "user", "text": "please reset the two factor authentication.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--613": [{"speaker": "user", "text": "Hi I want to check my order but I can't log in because I lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Ok Chloe Zhang chloez42@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--test--614": [{"speaker": "user", "text": "Hi there. I'm looking at a pair of Guess boots and I was curious if you can tell me if these are regular or wide width?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["boot"]}}], "ABCD--test--615": [{"speaker": "user", "text": "Hi! I need to change my shipping address My mom is sick and I am staying with her for now", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "czhang47 czhang47@email.com 5607510016", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--616": [{"speaker": "user", "text": "hi, I have a shipping question. Can i get free shipping from outside of the country?", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--617": [{"speaker": "user", "text": "somehow my subscription got canceled.  I don't know what happened My name is David Williams", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--618": [{"speaker": "user", "text": "Hi, my name is Rodriguez Domingo, I want to ask about a pending refund that I have with you", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Of course, in that order they are rodriguezdomingo606 rodriguezdomingo606@email.com 4949239789", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--619": [{"speaker": "user", "text": "Hi I'm only getting a spinning wheel in the search bar.  The search isn't working for me.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--620": [{"speaker": "user", "text": "hello. I got an email saying my shipping cost wasn't included in my purchase and I need to check on that. I thought it was included.", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "yes, my full name is David Williams. My account id is IPZ3PBRGVP and my order id is 4330741321", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "the ursername is dwilliams153", "domains": ["shipping issue"], "labels": {"slots": ["username"]}}], "ABCD--test--621": [{"speaker": "user", "text": "Hi I have a question about an order I made.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard my username is nbouchard495", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "nbouchard495@email.com 0775415657", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "5492 Kennedy St  San Lima, MI 11276", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--622": [{"speaker": "user", "text": "Yes i'm trying use one of your promo codes and its keeping saying invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--623": [{"speaker": "user", "text": "Hi I was trying to make a purchase and wanted to make sure that the shipping cost is included in the displayed cost. I received an email to the contrary so just wanted to double check", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Account ID: QWXSPDJ88V Order ID: 5055700823", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: sa990305 3065 Brushwick Dr  Baltimore, TX 7043", "domains": ["shipping issue"], "labels": {"slots": ["username", "street address", "zip code"]}}], "ABCD--test--624": [{"speaker": "user", "text": "the website is running really slow..  I can't use it like this", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--625": [{"speaker": "user", "text": "I would like to check my order status because the cost of shipping is too hgh high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: josephbanter656 | Email Address: josephbanter656@email.com Order ID: 6387723931", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--626": [{"speaker": "user", "text": "I ordered earlier but I forgot to add something I wanted to my order.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Absolutely, it's Rodriguez Domingo and my account id is 8954534264", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "oh wait, 8954534264 is my order id, my account id is BDXOL6EG7Y", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "uhh, oh, it says delivered, i haven't checked outside yet! I wanted to add A guess jacket for $49, is it too late?", "domains": ["order issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--627": [{"speaker": "user", "text": "Aw man, I am expecting a shirt today, and I just found out I didn't order the right one, can I add on to my order to get the right one", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "sorry man, dog was barking Domingo XSPRQHMAUP 4676663871 is order", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--628": [{"speaker": "user", "text": "I want to check if my payment method of my order is correct.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: CBZIMR7YOH, order id is 2505149135", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--629": [{"speaker": "user", "text": "do you guys price match.   These boots are way cheaper at Macy's", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "KTFXBYUTXQ Order ID: 0346999107", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--630": [{"speaker": "user", "text": "I would like a refund because I have changed my mind on the item I purchased", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: albertsanders121 Order ID: 6750850510 Email Address: albertsanders121@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "order id", "email"]}}, {"speaker": "user", "text": "Account ID: AYBLQUG0IL", "domains": ["product defect"], "labels": {"slots": ["account id"]}}], "ABCD--test--631": [{"speaker": "user", "text": "Hi! I was calling because I just noticed the shipping charged to my account and it seems to be too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "jwu21665  jwu21665@email.com Order ID: 4162482243", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--632": [{"speaker": "user", "text": "I wanna change the phone number on my account now. The number is off by one", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "(866) 833-6043", "domains": ["manage account"], "labels": {"slots": ["phone"]}}, {"speaker": "user", "text": "56649 sa037394 I have no Pin", "domains": ["manage account"], "labels": {"slots": ["zip code", "username"]}}], "ABCD--test--633": [{"speaker": "user", "text": "I need to update my shipping information I moved to a new town and the information is outdated", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "sanyaafzal516 sanyaafzal516@email.com 6900545778", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "3951 Primrose Ave  Jacksonville, WA 62341 I live in Jacksonville now", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--634": [{"speaker": "user", "text": "good morning i want to check on some information on an order please i can't get into my account because i forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "yes its joycewu5 can we get that reset?", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--635": [{"speaker": "user", "text": "Hi.  My name is Albert Sanders.  I have a shipping question for you.", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--636": [{"speaker": "user", "text": "Hi, I just have a quick question, if you know a lot of details about the boots for sale", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--637": [{"speaker": "user", "text": "Hi there. I accidently ordered the wrong item. I would like to cancel the order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: XVN1UTXOCG", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "as678279@email.com 6743 1st Ave  Monterey, NY 34386 Username: as678279", "domains": ["shipping issue"], "labels": {"slots": ["email", "street address", "zip code", "username"]}}, {"speaker": "user", "text": "Order ID: 0239061709", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--638": [{"speaker": "user", "text": "Hi I went into my account and I dont see the premium subscription there anymore", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--639": [{"speaker": "user", "text": "Hi!  I got this pair of jeans the other day and they have a damn stain on them! I want to return them", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "user- alessandrophoenix357 email- alessandrophoenix375@email.com order- 1307833917 This really sucks man!  I needed those jeans for my hipsters ball coming up next week!", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "I'm at 1087 Lincoln Ave, San Mateo CA 84667 You can come over later if you want", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--640": [{"speaker": "user", "text": "Hi,  the email confirming my order says I am paying by PayPal.   It should have gone on my credit card.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "safzal is the login name.   funny@zmail.com is the email.   28676 is the zip code.", "domains": ["order issue"], "labels": {"slots": ["zip code"]}}], "ABCD--test--641": [{"speaker": "user", "text": "Hello! I was trying to access my account but I'm having some issues.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--642": [{"speaker": "user", "text": "Hello, I am trying to use a promo code and it is coming up as invlaid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--643": [{"speaker": "user", "text": "Hi, I'm having some trouble with your site The search bar doesn't seem to be working right", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--644": [{"speaker": "user", "text": "My fee is due for my subscription but I don't have the money right now. I would like to get an extension.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "VE17GZRUIV  9262342644  BRONZE", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--645": [{"speaker": "user", "text": "Hello! :) I messed up my order, and I'm hoping to be able to remove an item from it today... I was thinking about buying the second item on my order, but I decided against it and would like to remove it. :)", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Joyce Wu Account Number is 7ACCLFK1S9", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 0480408183", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "$54 Thank you so much!", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "Your refund of $54 has been processed.", "domains": ["order issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--646": [{"speaker": "user", "text": "Hello, I would like to look into changing the delivery time of my order.", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "My name is David Williams. My account id is JRZ1PCTS9H.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order id is 9711009530.", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--647": [{"speaker": "user", "text": "I wanted to check my order information on my account, but I can't remember my username.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 19088 and my phone number is 319-490-9868", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--648": [{"speaker": "user", "text": "Hi James. I actually wanted to change my shipping info Is it possible to change my shipping address through you?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Sanya Afzal and my account ID is NMEC6EMSGN", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "3772 Lexington Ave Brighton, CA 59066", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "sa883155@email.com 59066 Telephone number is 907-184-9735", "domains": ["shipping issue"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--test--649": [{"speaker": "user", "text": "Wish to return Order ID: 5850799204", "domains": ["product defect"], "labels": {"slots": ["order id"], "intents": ["return size"]}}, {"speaker": "user", "text": "Albert Sanders   - Username: asanders721", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Thanks. So it is not associated with the  Order ID: 5850799204??", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--test--650": [{"speaker": "user", "text": "The shipping cost is too high, can i get a refund?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}], "ABCD--test--651": [{"speaker": "user", "text": "I have the subscription and I want to check it's status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID: 0CUJXXFPAM", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--652": [{"speaker": "user", "text": "I would like to check my order status because the cost of shipping was way too high Im a bronze member and never had to pay this much for shipping", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: DZXS8DYWCV Order ID: 9535010366", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--653": [{"speaker": "user", "text": "Hi I have a question about one of your products. I was looking at the Tommy Hilfiger shirt Your website said you didn't have it but I wanted to confirm if you had any small or medium size in stock", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--654": [{"speaker": "user", "text": "I need to return an item because it's the wrong size.  My name is Alessandro Phoenix.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Email Address: ap296680@email.com. Order ID: 6682918939  Username: ap296680", "domains": ["product defect"], "labels": {"slots": ["email", "order id", "username"]}}, {"speaker": "user", "text": "5203 Brushwick Dr  Jacksonville, CA 29763 I'll just return it. by mail if that's ok", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--655": [{"speaker": "user", "text": "I need to return an item, can you help me?", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "rodriguezd590 rodriguezd590@email.com 1003747853", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6868 Kennedy St  San Mateo, NY 49758", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--656": [{"speaker": "user", "text": "I want to return an item because it came in the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "nbouchard525 nbouchard525@email.com 9205525470", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6668 Circle Drive  Raleigh, WA 28220 can i drop it off at one of the stores?", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--657": [{"speaker": "user", "text": "I forgot my username like a moron.  Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "rodriguezdomingo035@email.com 68466", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--test--658": [{"speaker": "user", "text": "Hi, I am trying to view my shopping history", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "username asanders445", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--659": [{"speaker": "user", "text": "Hi! I am trying to buy  a pair of jeans but somehow my card keeps getting rejected. Can you help me please?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "yes please It is Guess jeans the price is $74 Can you find the item?", "domains": ["troubleshoot site"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--660": [{"speaker": "user", "text": "Hello, I want to know the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "My username is aphoenix268. Email aphoenix268@email.com. Order ID 8678139719", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--661": [{"speaker": "user", "text": "I would like to know the level of memberships available", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--662": [{"speaker": "user", "text": "Hi!  I want to check to see if my order has been shipped yet.  However I forgot my password to my account.   Can you help me?", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--663": [{"speaker": "user", "text": "Hello my name is David Williams and I need to change the address on my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "Yeah I can  fbcc-3527 sorry Address: 3099 Circle Drive  Monterey, NY 29584 and the correct address is 3095 Circle Drive  Monterey, NY 29584", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "zip code: 29584 Password: abx24Tbm and no phone number", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Username: dwilliams756", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--test--664": [{"speaker": "user", "text": "Hi I have an issue with my order Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}, {"speaker": "user", "text": "I want your $69 Michael Kors jacket The card number is 392712937233 It expires on October 15, 2023", "domains": ["troubleshoot site"], "labels": {"slots": ["amount"]}}], "ABCD--test--665": [{"speaker": "user", "text": "I was trying to see my shopping history online but I seem to have forgotten my password I was wondering if you might be able to help me", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "49984 (274) 841-2259", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "Pin Number: 897611", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--666": [{"speaker": "user", "text": "I wanna know more about the product Is it leather? hello?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--667": [{"speaker": "user", "text": "The website is so slow today. Do you know what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--668": [{"speaker": "user", "text": "I want to return an item because it had a stain.  I promise I didn't do it.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Norman Bouchard Order ID: 5496186334", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Email Address: nbouchard130@email.com  Username: nbouchard130", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}, {"speaker": "user", "text": "Sure.  Address: 7150 Lexington Ave  Monterey, NY 6486 and thanks!", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--669": [{"speaker": "user", "text": "Hello, I need to return an item I purchased as it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "asanders367, asabders367@gmail.com, 0954280877", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}], "ABCD--test--670": [{"speaker": "user", "text": "Hi there my name is Joyce Wu", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Email Address: jw877557@email.com Order ID: 4041031563", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "3828 Lexington Ave  Brighton, MI 54468 Ok thanks", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--671": [{"speaker": "user", "text": "Hello, can you help me change the phone number on my account? I accidentally put in the wrong one.", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "username: jw845458, email: jw845458@email.com zip code: 81008", "domains": ["manage account"], "labels": {"slots": ["username", "email", "zip code"]}}], "ABCD--test--672": [{"speaker": "user", "text": "HI, I have a shipping issue. I was charged too much for shipping. Can I get the shipping fee waived.", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: jwu47085 Email Address: jwu47085@email.com Order ID: 9303368279", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--673": [{"speaker": "user", "text": "I need to return an item that is the wrong siZe", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "nbouchard826@email.com  Username: nbouchard826 Order ID: 9004044286", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}, {"speaker": "user", "text": "8020 Primrose Ave  Brighton, WA 69883", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--674": [{"speaker": "user", "text": "hey was looking to buy some jeans but they are out of stock what can i do", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Michael kors $59", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--675": [{"speaker": "user", "text": "yes, i can't access my account because i lost my phone", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--676": [{"speaker": "user", "text": "Hello there, I'm having some issues with navigating the website, it's running really slow", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--677": [{"speaker": "user", "text": "Yea, I had a quick question I was checking my email and it says my subscription was removed Is that true?  I still want it there", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--678": [{"speaker": "user", "text": "Hi, I was wondering if you provide free shipping for my order internationally", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--679": [{"speaker": "user", "text": "Hello My name is Crystal Minh", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Yeah sure Account ID: BMQ5CRSIPF Order ID: 5363400146", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--680": [{"speaker": "user", "text": "Hi there I am Sanya Afzal.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Order ID: 8328555099 Username: sanyaa23 Email Address: sanyaa23@email.com", "domains": ["product defect"], "labels": {"slots": ["order id", "username", "email"]}}, {"speaker": "user", "text": "8441 Lexington Ave  Jacksonville, TX 5246", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--681": [{"speaker": "user", "text": "hello, i would like to get a refund for a shirt i purchased I want to cancel the order and be refunded", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Account ID: 0U7FV9EIWD Crystal Minh Order ID: 1804364370", "domains": ["product defect"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Username: cminh193 cminh193@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "59.00 ok thank you!", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--682": [{"speaker": "user", "text": "Hi how wide is the collar on this top? Is it comfortable?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--683": [{"speaker": "user", "text": "hi, I need to correct my address", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}], "ABCD--test--684": [{"speaker": "user", "text": "Well, I'm always buying my boyfriend stuff from you all, so I have a lot of past orders. I want to buy him a pair of boots, but I can't remember if he already has them. I forgot my password, so I can't log in and I tried so many times that the page froze.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "sure.  it's albertsanders958", "domains": ["account access"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Okay, let me check my planner for the PIN.  Hold on Finally!!  761920", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--685": [{"speaker": "user", "text": "It's taking such a long time. All I am seeing is a spinning wheel and I want to know what is going on because it is just aggravating that the site isn't doing anything.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--686": [{"speaker": "user", "text": "Does the site have large size jacket?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--687": [{"speaker": "user", "text": "i am unable to track my goods", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Account ID: 2FBCL0YKZH Order ID: 4935894792", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--688": [{"speaker": "user", "text": "search is taking a long time all i see is a spinning wheel. what is going on? search bar does not work", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--689": [{"speaker": "user", "text": "I have placed an order but I can't access my account to check the order status I have lost the phone I use for two factor authentication could you please help me out?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--690": [{"speaker": "user", "text": "Whenever I search for anything I am not getting any results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--691": [{"speaker": "user", "text": "yes i wanted  to pay on my subscription fee because i would like to keep my annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "sure, my account id is TTBNSEUNS1 and my order id is 7698613419", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--692": [{"speaker": "user", "text": "Hi! I need to check the status of my account because my subscription was removed and I still want it", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--693": [{"speaker": "user", "text": "Hi I can't remember my username how can I log in?", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "ok Joyce Wu 94358 jwu28332@email.com", "domains": ["account access"], "labels": {"slots": ["zip code", "email"]}}], "ABCD--test--694": [{"speaker": "user", "text": "Hi I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Username: sanyaa43", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--695": [{"speaker": "user", "text": "Hi, can you please tell me the benefits of the premium membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--696": [{"speaker": "user", "text": "Hi I have a question about my account. I'm signed up for the premium subscription service. I just got my statement and saw I was charged twice last month. I wanted to get that fixed.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joseph Banter  N8BXYZHGHO 1775414644", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--697": [{"speaker": "user", "text": "Hello, I was charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "1KGC4BMI4S, 3367115699", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--698": [{"speaker": "user", "text": "hi I want to check order status of my item I only order one item but the email status say I order two", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "Account ID: OWNECNCTNV Order ID: 4404475204", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--699": [{"speaker": "user", "text": "Hello, I am trying to use a promo code and it keeps telling me it is invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--700": [{"speaker": "user", "text": "Hi I'm having a problem finding stuff everytime I enter a search it's coming back with things that aren't even related to what I'm searching for", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--701": [{"speaker": "user", "text": "Hi, I need to check the status of an order I made", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and my account id is J7MGVOUSVQ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "it's 2481594904", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--702": [{"speaker": "user", "text": "I am looking at the Calvin Klein jacket and would like to know if it shrinks after washing", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--703": [{"speaker": "user", "text": "hi, I'm trying to use your site but it's running slow is there anything I can do to speed it up?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--704": [{"speaker": "user", "text": "i am looking to buy some new clothes for the season , when does the spring collection drop", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--705": [{"speaker": "user", "text": "Hi, I am trying to find out more about a jacket on your site, can you assist me today?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}, {"speaker": "user", "text": "Do you have any Large Guess jackets in stock?", "domains": ["single item query"], "labels": {"slots": ["name"]}}], "ABCD--test--706": [{"speaker": "user", "text": "Hello. Can I check on my shipping status for an order? I never received my package and I've been waiting 9 days.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is aphoenix935. My email address is aphoenix935@email.com. And my order ID is 5069039142", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank you, I appreciate that. My address is 4012 Brushwick Dr Raleigh, TX 740", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "A Calvin Klein shirt and a Guess shirt", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--test--707": [{"speaker": "user", "text": "Hi I  want to know the return policy because I am thinking of buying stuff", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--708": [{"speaker": "user", "text": "I really want the calvin klein shirt but it is out of stock.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--709": [{"speaker": "user", "text": "Hi I was wondering if the buttons on the Michael Kors shirt are black or brown?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--710": [{"speaker": "user", "text": "I want to confirm my shipping address, the email i got had the wrong address", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Norman Bouchard, ID HS1K4OPQZT", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "3527669222 Can you tell me the atatus of my shipment?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "normanb5, and normanb5@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--711": [{"speaker": "user", "text": "HI! I am trying to buy a shirt but it seems the website is really slow right now. Can you check?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--712": [{"speaker": "user", "text": "I recently ordered this Tommy Hilfiger shirt and was told it was out of stock.  I\u2019ve ordered other items and they are always out of stock.  Really getting angry about this.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "My name is Rodriquez Domingo  and my order #4155078733.", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--713": [{"speaker": "user", "text": "Hello! Is there any way i can add an item onto an order i just placed? I forgot to get it in my cart", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID: TL2EBL76GD incase you need it and im sure you need the order id 7466453187", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--714": [{"speaker": "user", "text": "Can you tell me how these Calvin Klein jeans fit?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--715": [{"speaker": "user", "text": "I would like to know what benefits are attached to the premium membership", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--716": [{"speaker": "user", "text": "I'm trying to buy a jacket, but it's not showing up in my shopping cart.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--717": [{"speaker": "user", "text": "I need to change the shipping info on my account since I moved.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "my new address is 7100 2nd Ave San Mateo, CA 87190", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "system", "text": "Great! Thanks. I will update your address. To verify. It is 7100 2nd Ave San Mateo, CA 87190, correct?", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--718": [{"speaker": "user", "text": "I don't have the phone I was 2 factored into my account with anymore and so am unable to log in elsewhere to check up on my order.. so think I need refactored in somewhere else then", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--719": [{"speaker": "user", "text": "I want to know when to expect my refund for the guess jacket", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["refund update"]}}, {"speaker": "user", "text": "Name: Joyce Wu  Phone Number: (822) 189-2832  Member Level: Gold  Email Address: joycew80@email.com  Username: joycew80", "domains": ["product defect"], "labels": {"slots": ["phone", "email", "username"]}}, {"speaker": "user", "text": "it should total $189", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--720": [{"speaker": "user", "text": "Hi, I know this sounds silly but I forgot my username and I can't get into my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip:  34380 Phone Number: (895) 709-7168", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--721": [{"speaker": "user", "text": "Good morning I was wondering how many times the jacket can be washed Crystal Minh", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--722": [{"speaker": "user", "text": "Hello is anyone there", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "Zip code is 32251 email address is asanders234@email.com and usernmame is asanders234", "domains": ["manage account"], "labels": {"slots": ["zip code", "email", "username"]}}], "ABCD--test--723": [{"speaker": "user", "text": "hi there i'm trying to search for stuff on the website, but it never works.  all i ever see is the spinning wheel.  any idea what's going on?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--724": [{"speaker": "user", "text": "You can help me, good sir or ma'am, by explaining why these Guess skinny jeans are TWICE the dollar amount on your site versus the competition! Madness! You will kindly do something about this immediately, or Sir Albert Sanders will patronize your store no longer!", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Account ID: GTKNQYOUZ3 Order ID: 3172582465", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--725": [{"speaker": "user", "text": "Yes i would like to check the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "making sure its still active and if i have ti pay anything i would like to do that  Rodriguez Domingo and account id BZ5YTEDGAD", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "order id is 6320693438", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--726": [{"speaker": "user", "text": "Hello, I just wanted to double check the total cost of my order as I just got an email notification that I think is incorrect. Is the total cost of my order $138?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "David Williams Account ID: 4AADZPL2IZ", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, it's 0763122150", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "my username is dw762291 & my email is dw762291@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--727": [{"speaker": "user", "text": "I am trying to log into my account and can't remember my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Yes it's albertsanders601", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--728": [{"speaker": "user", "text": "I wanted to change my shipping time, because I don't want to pay any additional shipping fees.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "The account number is T6N9GKLN3M and the Order ID is 9452149285", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--729": [{"speaker": "user", "text": "My email confirmation says that I ordered 2 items, but I only ordered 1.", "domains": ["order issue"], "labels": {"intents": ["status quantity"]}}, {"speaker": "user", "text": "X7IFTF8QUQ   7393719521", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--730": [{"speaker": "user", "text": "I think I was charged double for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Account ID: TAO9GYW2KE Order ID: 4894675513", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--731": [{"speaker": "user", "text": "Hi, I just ordered something but I realized I am on a spending freeze", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I don't have my account number, but my order # is 3612601236", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jwu46938 and jwu46938@email.co", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "system", "text": "A refund in the amount of 64.00 will be placed back on the credit card on file. Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--732": [{"speaker": "user", "text": "I want to check the status of my order", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo and my account ID is WES7KJPZVU", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "My order ID is 2874415479. Why haven't I received my order yet?", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "ugh my username is rd229023 and my email is rd229023@email.com. Do you need my Social Security number too? purchase date is 2019-07-30 what else could you possibly need? can you just resend my order? this is ridiculous", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "I ordered a black Calvin Klein jacket that I paid $94 for. I also would like a gift for my troubles", "domains": ["shipping issue"], "labels": {"slots": ["amount"]}}], "ABCD--test--733": [{"speaker": "user", "text": "my primary payment method isnt showing up correctly can ou please hlep me update it", "domains": ["manage account"], "labels": {"intents": ["manage payment method"]}}, {"speaker": "user", "text": "11324 (887) 850-3508' jwu22877", "domains": ["manage account"], "labels": {"slots": ["zip code", "phone", "username"]}}], "ABCD--test--734": [{"speaker": "user", "text": "Hi, I want to return a stained item for a refund please.", "domains": ["product defect"], "labels": {"intents": ["return stain"]}}, {"speaker": "user", "text": "Username: jwu55041 Order ID: 2026064208 It's the calvin Klein Jacket, it was stained in shipping.", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Good, I don't think I'm qualified to deal with the stain. 5328 Brushwick Dr  San Mateo, WA 31022", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--735": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  I have a question about this Guess jacket for $59.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["jacket"]}}], "ABCD--test--736": [{"speaker": "user", "text": "Hi Albert Sanders here. I signed up for a silver membership but I don't think I paid the fee Any chance I can see how much is due and pay the bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: DLGXRZ1BX3 Order ID: 5695654932", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--737": [{"speaker": "user", "text": "Hi I seem to be having issues searching for stuff", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--738": [{"speaker": "user", "text": "every time i search for item i do not find them i want to know what is going on it is very frustratimg", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--739": [{"speaker": "user", "text": "Hi.  My name is Joseph Banter.  My Order ID is 9868363031.  If possible, I would like to delay my shipping until next week to avoid paying shipping fees.", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure.  My Account ID is GTGIMV1IXJ", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--740": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  My Order ID is 0098134318.  I want a refund for these Guess boots if possible.", "domains": ["product defect"], "labels": {"slots": ["order id", "name"], "intents": ["refund initiate"]}}, {"speaker": "user", "text": "Yes.  My username is jw243389, and my email is jw243389@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "system", "text": "I've refunded your credit card in the amount of $69 for the boots.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--741": [{"speaker": "user", "text": "Hi! The promo code I'm trying to use isnt working", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--742": [{"speaker": "user", "text": "Yes on the Calvin_Klein jacket, could you tell me how the hood detaches", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--test--743": [{"speaker": "user", "text": "Hi, I am not happy with my bill. There was a charge on there that was doubled. I'm not a twin!", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Sure can. My name is Joyce Wu (last time I checked) and account # is DOZNLH3GQP", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Not a problem. It is 1375902091", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The Tommy Hilfiger jeans that were only supposed to cost me $99 Can you please hurry? Do I need to get a manager or something??? I want my money back from one of the charges now. Hellllooooooooooooooo No one is here anymore.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "$99 refund will be issued to your account. I apoligize for the wait.", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--test--744": [{"speaker": "user", "text": "Hello, I need some help changing my address My name is Albert Sanders", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "7252 2nd Ave  La Fayette, WA 37969", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Okay Phone Number: (973) 838-1214 Username: albertsanders089 Email Address: albertsanders089@email.com I feel really silly, I accidentally entered my street number wrong.", "domains": ["manage account"], "labels": {"slots": ["phone", "username", "email"]}}, {"speaker": "user", "text": "7251 2nd Ave  La Fayette, WA 37969 Awesome, thanks! That's all I needed", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--test--745": [{"speaker": "user", "text": "Hi! I was trying to access my account but I seem to have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Albert Sanders Username: as488343", "domains": ["account access"], "labels": {"slots": ["username"]}}], "ABCD--test--746": [{"speaker": "user", "text": "I'm thinking of buying some things, and I needed to know how to get a premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--747": [{"speaker": "user", "text": "yes i would like to know when my local store will be opening up. I love you guys thing and can't wait to shop at the store", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--748": [{"speaker": "user", "text": "My account name is wrrong", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "(135) 035-9042  P/W - Sz5TGzMn    Usernamechloezhang005", "domains": ["manage account"], "labels": {"slots": ["phone", "username"]}}], "ABCD--test--749": [{"speaker": "user", "text": "I was planning on purchasing some new boots, but yesterday when I checked they were $39 and today they are $69!!", "domains": ["purchase dispute"], "labels": {"slots": ["amount"], "intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Account ID is 9XADMDGZMP Order ID: 8426558071", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--750": [{"speaker": "user", "text": "Hi, can you tell me when the sale ends please?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--751": [{"speaker": "user", "text": "I ordered a pair of guess jeans for my daughter's birthday and they never arrived.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Albert Sanders, albertsanders226", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "Username is albertsanders226 my email is albertsanders226@email.com order number 3814612607", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "9835 2nd Ave. Jacksonvill NY 89693", "domains": ["product defect"], "labels": {"slots": ["street address"]}}, {"speaker": "system", "text": "Alright, I just submitted an order to get a replacement pair of the Guess Jeans sent out to you. Sorry for the confusion Is there anything else I can help you with?", "domains": ["product defect"], "labels": {"slots": ["name"]}}], "ABCD--test--752": [{"speaker": "user", "text": "Good morning! I am thinking about buying a Guess shirt. But not really sure about it. Is the shirt tight?", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--test--753": [{"speaker": "user", "text": "Hi I want to check up on my order status online", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}, {"speaker": "user", "text": "Email Address: alessandrophoenix587@email.com", "domains": ["account access"], "labels": {"slots": ["email"]}}], "ABCD--test--754": [{"speaker": "user", "text": "good how are you?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--755": [{"speaker": "user", "text": "Hi I have an issue with an item", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "I need a new jacket because I am going on a trip to see the Northern Lights in Canada soon I like this jacket on your site But it's soooo overpriced I can get it on other prices for much less I am very frustrated by this because I like your site and I am loyal to you But I don't want to spend more money You are selling this Guess jacket for $95 I mean $94", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "David Williams KOCHTRCZKI", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Okay, it's 1867616599", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--756": [{"speaker": "user", "text": "Hi there, I keep trying to buy this one shirt but you are always out of stock. This is unacceptable, I am a gold member!!", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Guess shirt", "domains": ["purchase dispute"], "labels": {"slots": ["name"]}}], "ABCD--test--757": [{"speaker": "user", "text": "i would like dispute my bill because i got charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "S7IPTALFW8. 5111968665", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--758": [{"speaker": "user", "text": "Hello. I forgot my username and can't log in.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "zip is 69779, phone is (757) 344-2937, and I forgot my email too haha.", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--759": [{"speaker": "user", "text": "Hi there. My name is Crystal Minh I'm having trouble searching on your site right now. It's not loading and there's a spinning wheel Any suggestions?", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--760": [{"speaker": "user", "text": "I'm kinda upset because I was going to buy something yesterday, but didn't have time, so I was going to purchase it today, but now the price is way higher", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "RHDFMAGOYP is my account ID Order IS is 9209047341 ID, sorry", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--761": [{"speaker": "user", "text": "HI There! Can you tell me more about the membership?", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--762": [{"speaker": "user", "text": "I got mystery fee on my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "Chloe Zhang,9173614116 Account id is AO2YG2LASE That's my order id", "domains": ["order issue"], "labels": {"slots": ["order id", "account id"]}}], "ABCD--test--763": [{"speaker": "user", "text": "Hey, I think there's a problem with the delivery time on my order, and I need to change it. Name is Alessandro Phoenix", "domains": ["order issue"], "labels": {"intents": ["status delivery time"]}}, {"speaker": "user", "text": "Account ID: 4S9OYYBK92 Order ID: 1345018412", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--764": [{"speaker": "user", "text": "hi i would like to know about a product before buying", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "i am interested in the $74 michael kors jeans how would i remove grass stains from them if they got stained?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--765": [{"speaker": "user", "text": "Hi, I can't access my account because I lost my phone. Can you help me turn off the two factor authentication?", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--766": [{"speaker": "user", "text": "I need to request an exstension to pay for my premuim subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "RN66UZP4JW is my account number and my order Id is 5314038262", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "(205) 113-1051", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--test--767": [{"speaker": "user", "text": "Hello?  I need help with my account, please I messed up my password, now I can't get in. Can you fix it", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--768": [{"speaker": "user", "text": "providing  a wrong color to me", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "Name: Chloe Zhang  Phone Number: (772) 457-8093 Purchase Date: 2019-07-15  Order ID: 9466083290", "domains": ["product defect"], "labels": {"slots": ["phone", "order id"]}}], "ABCD--test--769": [{"speaker": "user", "text": "Hello So, I'm looking at some boots but the price is way too high compared to Amazon. Is there anything you can do to offer a better price?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is OWMVPZDUPW my order ID is 8460630705", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--770": [{"speaker": "user", "text": "Hi, I recently signed up for your store's premium subscription, i was wondering if i could get an extension for it?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Name: Chloe Zhang Account ID : Q5IEDDKBDS", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--771": [{"speaker": "user", "text": "Whenever I try to search for something, I just see the spinning wheel and I never get the results. It is very frustrating.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--772": [{"speaker": "user", "text": "Hi there, It seems the payment method of my order is wrong", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Rodriguez Domingo and id is MDX96VLNE8", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--773": [{"speaker": "user", "text": "Hi I'm really upset about this shirt always being out of stock. I'm trying to find out when, if ever, it will be back in stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--774": [{"speaker": "user", "text": "Hi I want to buy something but my cart wont update when I add the item They're guess jeans", "domains": ["troubleshoot site"], "labels": {"slots": ["name"], "intents": ["shopping cart"]}}], "ABCD--test--775": [{"speaker": "user", "text": "Hi, I need to check an order but I forgot my password.", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "My pin is 51550", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--776": [{"speaker": "user", "text": "Hello, I have forgotten my username :)", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "20087 zipcode, sorry i don't know the email I used, phone number   (928) 367-6294", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--777": [{"speaker": "user", "text": "Hi there!  I'm trying to view my shopping history but can't seem to access my account.   I think I have forgotten my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "I have my pin 732527", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--778": [{"speaker": "user", "text": "The website is too slow.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--779": [{"speaker": "user", "text": "Can you please tell me my username.  I completely forgot it.  Thanks.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "crystalm415@email.com zip 24632", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--test--780": [{"speaker": "user", "text": "I need to get into my account to check on my order, but I don't have my username", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "jw158255@email.com 61913 (857) 499-3080", "domains": ["account access"], "labels": {"slots": ["email", "zip code", "phone"]}}], "ABCD--test--781": [{"speaker": "user", "text": "Hi there Can I move my shipping date next week because I want to avoid the shipping cost", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Sure, Alessandro Phoenix and the id is PPZCXFIXUF", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--782": [{"speaker": "user", "text": "want to return the item because it is the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "asanders684. asanders684@email.com . 2966589782", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "4733 kennedy st jacksonville tx 30630", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--783": [{"speaker": "user", "text": "Hello, the phone number is incorrect on my account. I made a typo when inputing it. Can you help me get it updated?", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "my pin is 514585 my username is davidw93 and muy zip code is 80055", "domains": ["manage account"], "labels": {"slots": ["pin number", "username", "zip code"]}}], "ABCD--test--784": [{"speaker": "user", "text": "I am really frustrated with your site and I need help I really used to love your site It was my #1 shopping destination But it's so bad now! Every day I go on your site, tons of things are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--785": [{"speaker": "user", "text": "I hope you can I am late on a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--786": [{"speaker": "user", "text": "Good day! I am thinking of buying a jacket. Can I ask question about the CK jacket in the sale event?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--787": [{"speaker": "user", "text": "Hello. I'm thinking of placing an order and getting a subscription. But what happens if I pay my subscription fee late?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--788": [{"speaker": "user", "text": "Hi.  I have a billing issue.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "dw727827 I don't have an account ID but my order ID is 8768317351", "domains": ["purchase dispute"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "64 plus tax", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--789": [{"speaker": "user", "text": "Hi. I would like to get the status of my refund and the payment method being used.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "alessandrop037  alessandrop037@email.com  7708093964", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--790": [{"speaker": "user", "text": "I seem to have been charged twice for a shirt I bought for whatever reason.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Joyce Wu the order number in question is 1970956910", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "89 dollars", "domains": ["subscription inquiry"], "labels": {"slots": ["amount"]}}], "ABCD--test--791": [{"speaker": "user", "text": "HI, I wanted to get more information about this jacket.", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--792": [{"speaker": "user", "text": "Hello I recieved a promo code 8 days ago and I am trying to use it on this order but it is saying the code is invalid, can you please help me with this?", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--793": [{"speaker": "user", "text": "Hello! I am trying to view my shopping history, but I can't get in to my account. I think I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sure My zip is 46883 My phone is (133) 838-9350", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--794": [{"speaker": "user", "text": "Hi.  My name is Joyce Wu.  I was just wondering if you could tell me about the refund policy.", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--795": [{"speaker": "user", "text": "Hello, I'm having some issues shopping online. I want to buy something but my cart online is not updating when I add the item.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--796": [{"speaker": "user", "text": "when I search for something, the results don't match my search", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--797": [{"speaker": "user", "text": "Credit cards keeps getting invalidated.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--798": [{"speaker": "user", "text": "Hi. I was wondering if you could give me a bit of information about a product I was looking at.", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--799": [{"speaker": "user", "text": "HI! I really want to buy some things but I am cheap When does your annual sale start", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--800": [{"speaker": "user", "text": "I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "9689, (481) 406-7960, I don't have the email", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}, {"speaker": "user", "text": "yes, its 118681", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--801": [{"speaker": "user", "text": "Hello.  I was just talking with my husband and looking over our accounts.  It seems like I was charged $40 for a subscription that I did not authorize.", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}], "ABCD--test--802": [{"speaker": "user", "text": "my cart is not updating when i try to add something", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--803": [{"speaker": "user", "text": "I would like to know how long a premium membership lasts", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--804": [{"speaker": "user", "text": "Hi I signed up for the premium subscription I need some more time to get my money together, can I get an extension?", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "my account is BPKW7LNYMR my order id is 0281441834", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--805": [{"speaker": "user", "text": "I have a fairly large order placed so I would like to move delivery to next week to offset some of the cost", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "FVU1RJTXTV 1304935224", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--806": [{"speaker": "user", "text": "Hi so many of your items are always out of stock.  It's very frustrating.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--807": [{"speaker": "user", "text": "Hi.  My name is David Williams.  I'm writing to check my account status.  I recently purchased a promotional package, and I believe I have missing credits of $40.  Can you check into this please?", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}, {"speaker": "user", "text": "I do not have any of that information. My address is 6608 Primrose Ave, Brighton, NY 48994 if that helps.", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--808": [{"speaker": "user", "text": "I found a shirt I like, but I need to know the arm length before I buy. Do you have that info?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--809": [{"speaker": "user", "text": "Hi there, I have signed up for the premium subscription. Although, I dont get my welfare check until next wednesday. I was hoping to get an extension on the subscription payment so i can continue the service in the meantime.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Rodriguez Domingo Account ID: EU8B5E9UAA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 9110283963", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--810": [{"speaker": "user", "text": "Hello. I forgot my username lol.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yes my zip is 71054 and phone is 471-669-7914", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--811": [{"speaker": "user", "text": "I am going to be out of town and would like the change the shipping address on my order.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "asanders983 asanders983@email.com 2334747660", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "6708 Circle Drive  La Fayette, TX 11048", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--812": [{"speaker": "user", "text": "yes a subscription was added to my account i didn't purchase i don't want the subscription", "domains": ["manage account"], "labels": {"intents": ["status service added"]}}, {"speaker": "user", "text": "can you pull it up under my address 4273 primrose ave raleigh ny,32773 member level guest i purchased a michael kors 74$ jacket", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code", "amount"]}}], "ABCD--test--813": [{"speaker": "user", "text": "Hi! I had a promo code that is not working.  It says invalid", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}], "ABCD--test--814": [{"speaker": "user", "text": "I need to extend my premium subscription I'm doing good But I need one time to get the money", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Hi Account ID: IW5LLHI2YJ Order ID: 6237058028", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--815": [{"speaker": "user", "text": "Hello I want to remove a second item from my order My wife hates it \ud83d\ude02", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Name: Alessandro Phoenix  Phone Number: (829) 116-8956  Member Level: Bronze  Account ID: MKUEDP9LLL", "domains": ["order issue"], "labels": {"slots": ["phone", "account id"]}}, {"speaker": "user", "text": "Order ID: 8569977885", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: MKUEDP9LLL Hurry. I gotta go poo poo", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--816": [{"speaker": "user", "text": "Hello. I need help with a return", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Okay dwilliams338 dwilliams338@email.com 6902049025", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Yes The boots were $49", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--817": [{"speaker": "user", "text": "Hi I have a question about a recent order I made.", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "yes I have a $50 dollar credit in my account. So the purchase was $54 so the credit should have been applied first and then $4 (the remainder) from my credit card", "domains": ["order issue"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "8VEB4XHUH1 Rodriguez Domingo", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--818": [{"speaker": "user", "text": "I have been waiting for my order for 9 days, I need to check the shipping status.  My account ID is LSM2ZQ1TCH, and the orer ID is 4573478103 Can you resend the order?", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"], "intents": ["missing"]}}, {"speaker": "user", "text": "sanyaa26, and sanyaa26@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "Okay, thanks.  6908 Lincold Ave, Baltimore, CA 8078 Lincoln Good, thanks", "domains": ["shipping issue"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "Guess boots, I paid $54", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--819": [{"speaker": "user", "text": "hi i wanted to know the status of my email my refund i meant", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Email Address: safzal15@email.com Username: safzal15", "domains": ["product defect"], "labels": {"slots": ["email", "username"]}}], "ABCD--test--820": [{"speaker": "user", "text": "I have a refund for some clothes but I also want to exchange the jacket in the list", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "yes the Michael Kors jacket for$59", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "user", "text": "asanders092 asanders092@email.com 8098010035", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "I've successfully updated your total refund amount to $159. Is there anything else I can help you with today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--821": [{"speaker": "user", "text": "I need to add an item to my existing order. I forgot to put one thing in my cart.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joseph Banter    56HYDE3QCS   9790917304", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--822": [{"speaker": "user", "text": "Hi, I'm thinking of buying a few things... but I'd like to know what happens if I'm late on a subscription payment", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--823": [{"speaker": "user", "text": "Hi I lost my phone number for my two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--824": [{"speaker": "user", "text": "I am looking at making some purchases but before I do I was hoping you could let me know more about your premium membership.", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--825": [{"speaker": "user", "text": "I want to a return. How is your return policy", "domains": ["purchase dispute"], "labels": {"intents": ["promo code invalid"]}}, {"speaker": "user", "text": "My adress is 5918 Primrose Ave  Baltimore, TX 75185", "domains": ["purchase dispute"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--826": [{"speaker": "user", "text": "I'd like to place an order but my credit card keeps being rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--827": [{"speaker": "user", "text": "Tell me more about this product.", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}, {"speaker": "user", "text": "Product: shirt  Brand: Michael_Kors  Amount: $49 Does it come in other sizes, such as XXS or XXL? Is it made in China, or made in the US?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--828": [{"speaker": "user", "text": "i forgot my username and would like to have access to my account to check for more information on an order", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "273 961 5904. 90705 273 961 5094", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--829": [{"speaker": "user", "text": "hi, I want to know your return policy first since I am thinking of buying stuff from you", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--830": [{"speaker": "user", "text": "Hi! I ordered a pair of jeans 2 weeks ago but I haven't received it yet. Can you check the status of the item?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "In fact, I just looked at the receipt, I bought it on december 29th 2019 chloez94 My email is chloez94@email.com Order ID: 9126379156", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "8868 Kennedy St  San Lima, WA 11935", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "It is Guess jeans the price is $89", "domains": ["shipping issue"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--831": [{"speaker": "user", "text": "I'd like to check on the status of my account because I think I may be missing some credits worth $40 I had recently purchased a promotional package.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--832": [{"speaker": "user", "text": "Hello The item I have been wanting is always out of stock on the website I have been checking for the last month", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--833": [{"speaker": "user", "text": "Hey, Rodriguez Domingo here. I placed an order waaaaaaaaay back in October and never received it. WTF?", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Username: rdomingo377 Email Address: rdomingo377@email.com Order ID: 8517512910", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Thank goodness. Sure, it's: 8908 Brushwick Dr  Newark, TX 63530", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--834": [{"speaker": "user", "text": "Hello. I completed a return with you guys and have not seen my charge reverse yet", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "Username is nb195308, email is nb195308@email.com And order: 3600298749", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--835": [{"speaker": "user", "text": "I was looking at a competitors site and noticed an item is grossly overpriced on your site, do you guys do price matching or anything?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Joseph Banter SJ3QTFOJDH", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--test--836": [{"speaker": "user", "text": "I wanted to see how long my promo code is good for", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--837": [{"speaker": "user", "text": "Hi. I'm trying to place an order but the website is just so slow it's annoying. It's literally unusable", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--838": [{"speaker": "user", "text": "My wife decided she doesn't want a jacket that I ordered, can I have it removed?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "UHDINBSKKD and 8303368963", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--839": [{"speaker": "user", "text": "Hi there I have an issue and I need help", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--840": [{"speaker": "user", "text": "I want to return something I bought in the wrong size please it is a pair of Michael Kors jens", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "alessandrop632 alessandrop632@email.com Order ID: 8710287784", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--841": [{"speaker": "user", "text": "Hi there, I'm trying to make a purchase but for some reason my credit card keeps getting rejected. I'm trying to figure out why it is deemed invalid.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--842": [{"speaker": "user", "text": "Hi, I lost my phone and can't get into my account.", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--843": [{"speaker": "user", "text": "Hi i need to make a return on these boots. I just dont like them now that i have gotten them", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "sa987961 RRQJHTZZ8O sa987961@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "account id", "email"]}}, {"speaker": "user", "text": "oh sorry 2126941181", "domains": ["product defect"], "labels": {"slots": ["order id"]}}], "ABCD--test--844": [{"speaker": "user", "text": "i can figure our the cart why is my cart not updating", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--845": [{"speaker": "user", "text": "Why is the jeans out of stock? i mean boots Boots by Michael Kors", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--846": [{"speaker": "user", "text": "The website is running slow for me.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--847": [{"speaker": "user", "text": "I've been trying to search for jeans, but every time I do, it tells me there are no results.", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--848": [{"speaker": "user", "text": "Hello, I have been trying to purchase something but I cannot seem to get my cart to update when adding it", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--849": [{"speaker": "user", "text": "Hi, I would like to return something.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "My username is dw190433, email is dw190433@email.com, and order id is 6607366152", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "It is 6001 Brushwick Dr  Raleigh, NY 13618", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "They were $84.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--850": [{"speaker": "user", "text": "I want to change the name on my account. It's spelled wrong.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "ok my zip code is 78991 and my phone number is (123) 456-7890", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}], "ABCD--test--851": [{"speaker": "user", "text": "Hello I want to check the status of my account I have a problem with my subscription apparently it has been removed but I want to remain subscribed", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--852": [{"speaker": "user", "text": "hi there, I signed up for the company's premium subscription.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--853": [{"speaker": "user", "text": "hola, I'm trying to check my order status but I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}], "ABCD--test--854": [{"speaker": "user", "text": "Yes i was trying to move my shipping to next week", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Joyce Wu and my account id is  60UNOBL9RC", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Account ID: 60UNOBL9RC and Order ID: 2913114880", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--855": [{"speaker": "user", "text": "I want to knowal about your refund policy", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--856": [{"speaker": "user", "text": "I need to remove an item from my order.  My husband is being picky lol", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Name: David Williams Order ID: 0225483128", "domains": ["order issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "The Guess Jeans", "domains": ["order issue"], "labels": {"slots": ["name"]}}, {"speaker": "system", "text": "How much were the Guess Jeans?", "domains": ["order issue"], "labels": {"slots": ["name"]}}], "ABCD--test--857": [{"speaker": "user", "text": "Hello, so yesterday there was a product I wanted to buy, but I needed to wait until today. I just went to purchase it and it was much more expensive. Why is that?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "U2Z2BYV32U , 5845520449", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--858": [{"speaker": "user", "text": "Hi. I'm trying to buy something but my cart won't seem to update when I add it.", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--859": [{"speaker": "user", "text": "theres a shirt I want but it's sold out", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}, {"speaker": "user", "text": "Order ID: 0041245785", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--860": [{"speaker": "user", "text": "Hi would like to know more about a product because I'm thinking about buying it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--861": [{"speaker": "user", "text": "Hello.  I am trying to order a Michael Kors jacket, but it says it's out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--862": [{"speaker": "user", "text": "Hi i need to do a return. I got the wrong color", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "cz551514 cz551514@email.com 6393720839", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--863": [{"speaker": "user", "text": "hello i want to check my orer status but i can't get on to my site i lost my phone that i use for two factor authentication", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--864": [{"speaker": "user", "text": "Hi I was wondering if I could get an extension to pay my bill", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Joyce Wu D4SGUQTWU8", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}], "ABCD--test--865": [{"speaker": "user", "text": "Hi there just checking on the status of my refund.", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "I just want to double check the status. albertsanders679", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "albertsanders679@email.com 7853533684", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--866": [{"speaker": "user", "text": "I ordered a pair of michael kors boots but they came in the wrong color I'd like to return them", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "davidwilliams149@email.com 2155311668 Silver", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--867": [{"speaker": "user", "text": "I signed up for the premium subscription and I would love to pay my subscription fee because I want to keep the annual subscription active", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: EE3AVUZNSF Order ID: 6696954607", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--868": [{"speaker": "user", "text": "I need to change the address on my account", "domains": ["manage account"], "labels": {"intents": ["manage change address"]}}, {"speaker": "user", "text": "2040  Primrose Ave  Baltimore, CA 60407", "domains": ["manage account"], "labels": {"slots": ["zip code"]}}, {"speaker": "user", "text": "2030 Primrose Ave  Baltimore, CA 60407 thank you", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "(606) 635-7924 dwilliams705@email.com", "domains": ["manage account"], "labels": {"slots": ["phone", "email"]}}], "ABCD--test--869": [{"speaker": "user", "text": "Hi, I want to stay loyal to this company, but the item I want to buy is way overpriced compared to other websites.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "my name is Chloe Zhang my account is 51BPNWIWWD", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "yes, that's right Order ID: 0988234608", "domains": ["purchase dispute"], "labels": {"slots": ["order id"]}}], "ABCD--test--870": [{"speaker": "user", "text": "HI....I would like to know, if you have that information, if the width of a particular boot is regular or wide I am talking about the Guess boots at 99$", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--test--871": [{"speaker": "user", "text": "would it be possible to upgrade to overnite on my order", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Chloe Zhang TS6JXJOPEX Order ID: 5663917681", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--872": [{"speaker": "user", "text": "i want to double check my refund status", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Name: Joyce Wu Email Address: jwu21247@email.com Order ID: 4628917502", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--873": [{"speaker": "user", "text": "yes i want to learn abiout membership levels becuase i am thinking about buying new clothes for school", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--874": [{"speaker": "user", "text": "My premium subscription is up for renewal, so I would like to pay that.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Alessandro Phoenix  ORAJOXCI8V   9349018756", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--875": [{"speaker": "user", "text": "Hello, I'm reaching out because I was charged for an item that I didn't even buy.", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing never bought"]}}, {"speaker": "user", "text": "Thanks. My name is Rodriguez Domingo. My user name is rd100238. my email is rd100238@email.com and the order ID is 8091166224", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--876": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I have a question about this Guess shirt for $69.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["shirt"]}}], "ABCD--test--877": [{"speaker": "user", "text": "I noticed this shirt that I want to buy is way overpriced. It is selling for much less on other sites.", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "My account ID is GOXBAU9P4M The order number is 9480758053", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--878": [{"speaker": "user", "text": "I would like to know more about a product I'm thinking of purchasing Hello?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--879": [{"speaker": "user", "text": "I am trying to purchase a jacket but my credit card keeps getting rejected.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--880": [{"speaker": "user", "text": "Hi, sorry for being abrupt but is there any way to get a price match for a different website? I've been with you guys for years but the price of these jeans is way more than any other store", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "Sure thing let me grab that Alessandro Phoenix DI80TS1CVZ", "domains": ["purchase dispute"], "labels": {"slots": ["account id"]}}], "ABCD--test--881": [{"speaker": "user", "text": "Good morning. I used a promo code I received but it s not working properly  Rodriguez Domingo Order ID: 4158487196", "domains": ["purchase dispute"], "labels": {"slots": ["order id"], "intents": ["promo code out of date"]}}], "ABCD--test--882": [{"speaker": "user", "text": "When does the annual sale start?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--883": [{"speaker": "user", "text": "Hi! I bought a pair of jeans but apparently in the receipt, there was no shipping cost. I requested the expedite shipping. Just want to make sure it is good", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "jw715886@email.com 4524915900", "domains": ["shipping issue"], "labels": {"slots": ["email", "order id"]}}], "ABCD--test--884": [{"speaker": "user", "text": "So, this is a bit odd. I was trying to check my account earlier it seems as though my subscription was removed from my account?", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--885": [{"speaker": "user", "text": "Hello, I own a pair of Tommy Hilfiger boots and have an issue.  Some gum unfortunately became stuck to my sole, and I would like the best advice regarding how to remove it.", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--886": [{"speaker": "user", "text": "Hi I wanted to check on my order status but I lost my file with my username and I can't log in", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "it's Crystal Minh address is 5937 Circle Drive  San Lima, WA 78547 email is crystalminh375@email.com", "domains": ["account access"], "labels": {"slots": ["street address", "zip code", "email"]}}], "ABCD--test--887": [{"speaker": "user", "text": "Hi! I got an email saying that my subscription was removed from my account I want to keep it.  I did not ask for that", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--888": [{"speaker": "user", "text": "i can't access my account since i lost my phone that i used for the two factor authentication. i would like to log into my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--889": [{"speaker": "user", "text": "I need to add an item I forgot to add Name: Albert Sanders  Phone Number: (957) 248-3155  Member Level: Gold  Account ID: VUCUIRSG8C", "domains": ["order issue"], "labels": {"slots": ["phone", "account id"], "intents": ["manage create"]}}, {"speaker": "user", "text": "Order ID: 9296769819", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--890": [{"speaker": "user", "text": "I would like to confirm my shipping date check the status of my shipment", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "David Williams DPODXT0ZMR", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--891": [{"speaker": "user", "text": "What is the arm length of the Michael Kors shirt?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--892": [{"speaker": "user", "text": "I ordered a jacket, but I would like to change the shipping to next week so I don't have to pay a shipping fee.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "9UYZYFY2A4     5138953553", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--893": [{"speaker": "user", "text": "Hi, I am looking  at the Michael Kors boots $49 What material is the sole please?", "domains": ["single item query"], "labels": {"slots": ["amount"], "intents": ["boot"]}}], "ABCD--test--894": [{"speaker": "user", "text": "I want to add an additional item to my order. I forgot it during shopping cart phase.", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "account id is PLUXVACM6E, order id is 6169277710", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--895": [{"speaker": "user", "text": "yes i would like to check the status of my my shipping. Because i still haven't received it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "my account id is XYZPGRRQBY and my order id is 6085953401 username is davidwilliams708 an email is  davidwilliams708@email.com", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id", "username", "email"]}}], "ABCD--test--896": [{"speaker": "user", "text": "hello I'm having trouble getting your site to accept my card right now don't know why it's saying it's invalid", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--897": [{"speaker": "user", "text": "Hi I didn't get my package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Jospeh Banter BOKAPF6SHA", "domains": ["shipping issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "3898 Lexington Ave BAltimore TX 96621", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Guess Boots Great. So it will be here tomorrow?", "domains": ["shipping issue"], "labels": {"slots": ["name"]}}], "ABCD--test--898": [{"speaker": "user", "text": "Hi I'd like to know when the local store in Monterey, MI opens", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--899": [{"speaker": "user", "text": "I have a question about my account I've been trying to order some stuff but my credit card keeps getting rejected I know its good because I used it on another site", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--900": [{"speaker": "user", "text": "Hi! I want to know about this guess shirt", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["shirt"]}}], "ABCD--test--901": [{"speaker": "user", "text": "Hello I'm thinking about buying a jacket But I have a question about it. Specifically, does the Calvin Klein Jacket shrink after you wash it?", "domains": ["single item query"], "labels": {"intents": ["jacket"]}}], "ABCD--test--902": [{"speaker": "user", "text": "yeah how much cost", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--903": [{"speaker": "user", "text": "Hey, I need some help with my promo code. It keeps saying invalid.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}], "ABCD--test--904": [{"speaker": "user", "text": "hi I was looking at an item and was wondering what the price of stitching my name on it", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--905": [{"speaker": "user", "text": "hello I have a question about Tommy Hilfiger boots", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--906": [{"speaker": "user", "text": "I need need to check the state of my refund.   Can you help? The jacket I bought did not fit.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "My name is Rodriguez Domingo. If my username is my account id it is rd965475.", "domains": ["product defect"], "labels": {"slots": ["username"]}}, {"speaker": "user", "text": "my email is rd965475.     My order ID is 9458522426.", "domains": ["product defect"], "labels": {"slots": ["username", "order id"]}}, {"speaker": "user", "text": "Correct.  It's a Calvin_Klein jacket.    It does not fit like a previous Calvin_Klein jacket I bought.", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "The price was $59.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}, {"speaker": "system", "text": "So the total refund will be 159. Is there anything else I can do for you today?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--907": [{"speaker": "user", "text": "Help! My credit card keeps getting rejected when I try to buy stuff.", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--908": [{"speaker": "user", "text": "I just realized I forgot to add the jeans that I wanted to order to my order before I placed it. Can I still add it?", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "My account ID is 8RW5OQHHIM My order ID is 7930133644", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--909": [{"speaker": "user", "text": "Hi.  My name is Sanya Afzal.  I have a question about these Guess boots for $59.", "domains": ["single item query"], "labels": {"slots": ["name", "amount"], "intents": ["boot"]}}], "ABCD--test--910": [{"speaker": "user", "text": "Hey I've had an issue with a return", "domains": ["purchase dispute"], "labels": {"intents": ["mistimed billing already returned"]}}, {"speaker": "user", "text": "ok my username is normanb9 my email is normanb9@email.com and my order ID is 2608914056", "domains": ["purchase dispute"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--911": [{"speaker": "user", "text": "Can you tell me about the lining in this Guess Jacket? I need to know what it is made of", "domains": ["single item query"], "labels": {"slots": ["name"], "intents": ["jacket"]}}], "ABCD--test--912": [{"speaker": "user", "text": "I want to see how i can move my shipping to next week delivery Is it anyway you could help me with this", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "Chloe Zhang, Account ID: 9T6KVS6OWU,Order ID: 3726093774", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--913": [{"speaker": "user", "text": "Hi I just placed an order but I want to add the Calvin Klein shirt to my order", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Alessandro Phoenix Account ID: PHZ7RNEKJZ Order ID: 7764183906", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--914": [{"speaker": "user", "text": "Hello!   I am having trouble with the cart on the site.  Everytime I try to add something it won't update.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--915": [{"speaker": "user", "text": "Hi, so... I feel kind of silly. It's been a while since I was on the site and I'm trying to log in but i cant seem to remember my username :(", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "sure. My zip code is 22014 and the phone number is (750) 531-2326", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--916": [{"speaker": "user", "text": "I would like to place an order and wanted to see if shipping is included or extra", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}], "ABCD--test--917": [{"speaker": "user", "text": "Hi, i would like to manage my shipping details", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "4887 Lincoln Ave, Monterey, MI 90547", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "Order ID: 3359969832", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "Account ID: CLVWFEXWBE Username: asanders253", "domains": ["shipping issue"], "labels": {"slots": ["account id", "username"]}}], "ABCD--test--918": [{"speaker": "user", "text": "Hi I just bought the Michael Kors jeans and I would like a refund becuase I changed my mind", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: crystalm561 Email Address: crystalm561@email.com Order ID: 7460702752 I would like to get the refund before the item ships", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "system", "text": "$74 has been credited to your card. Can I help you with anything else today? You will see the credit shortly. Thanks and have a nice day.", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--919": [{"speaker": "user", "text": "I got a mystery fee on my order.", "domains": ["order issue"], "labels": {"intents": ["status mystery fee"]}}, {"speaker": "user", "text": "67JCXLPSLW  7967998560", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--920": [{"speaker": "user", "text": "Hi... I need to check my subscription status.", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "Account ID is FQUM8AJKWV", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Joseph Banter. Order ID is 2259892155", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--921": [{"speaker": "user", "text": "HI! I forgot my password to my account", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "92039 (196) 761-3129", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--922": [{"speaker": "user", "text": "Yes, I would like to check the status of our Acme Corp premium subscription.  I think we are missing $40 worth of credits.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--923": [{"speaker": "user", "text": "I've been trying to order this Tommy Hilfiger jacket for months and it is always out of stock. Do you guys even want to sell things? I couldn't give you money even if I wanted to.", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}, {"speaker": "user", "text": "Yes. The $59 Tommy Hilfiger jacket.", "domains": ["purchase dispute"], "labels": {"slots": ["amount"]}}], "ABCD--test--924": [{"speaker": "user", "text": "I forgot my username, and can't access my account.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "My zip code is 19822, and my phone number is 976-141-9504", "domains": ["account access"], "labels": {"slots": ["zip code"]}}], "ABCD--test--925": [{"speaker": "user", "text": "Hi I want to confirm my payment method And make sure my order went through", "domains": ["order issue"], "labels": {"intents": ["status payment method"]}}, {"speaker": "user", "text": "Account ID: PPTFV2KORN Order ID: 2765724901", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--926": [{"speaker": "user", "text": "Um, yes, I recently bought a Calvin Klein shirt for my BFF, but when I got it, the color reminded me of puke.  I need to return it.", "domains": ["product defect"], "labels": {"intents": ["return color"]}}, {"speaker": "user", "text": "josephbanter436  josephbanter436@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "9317 1st Ave  Jacksonville, TX 98268 That's why I love this store--great benefits!", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--927": [{"speaker": "user", "text": "I had bought a jacket by guess but decided I wanted to get something else, could I get a refund on the item?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "normanbouchard681 normanbouchard681@email.com 8617298656", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--928": [{"speaker": "user", "text": "I'd like to pay the fee for my subrciption. Can you help me with that.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage pay bill"]}}, {"speaker": "user", "text": "Account ID: SLMZSMKPLX Order ID: 4718492705", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--929": [{"speaker": "user", "text": "hi i keep having issues where the items I want to buy are out of stock", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--930": [{"speaker": "user", "text": "Hi, I am trying out this promotional code online and it is not working.", "domains": ["purchase dispute"], "labels": {"intents": ["promo code out of date"]}}, {"speaker": "user", "text": "Joyce Wu,   joycew00", "domains": ["purchase dispute"], "labels": {"slots": ["username"]}}], "ABCD--test--931": [{"speaker": "user", "text": "Hello there!   I need to remove something from my order, I didn't actually mean to buy these boots Do you think you can help?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "Sure 542YZFO5DB is the account ID Order ID: 3545418655", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--932": [{"speaker": "user", "text": "Hi! The item I wish to buy was cheaper yesterday than today? What is going on?", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}, {"speaker": "user", "text": "Albert Sanders NB7RITWS7R 5919039311", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--933": [{"speaker": "user", "text": "I need help managing my shipping details I want to change them", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Yeah sure my name is Sanya Afzal Order ID: 1696277038", "domains": ["shipping issue"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "yeah can do Username: sanyaafzal820 Address: 0274 Circle Drive  San Mateo, CA 21418", "domains": ["shipping issue"], "labels": {"slots": ["username", "street address", "zip code"]}}, {"speaker": "user", "text": "ok so my email is sanyaafzal820@email.com yes thats the updated address", "domains": ["shipping issue"], "labels": {"slots": ["email"]}}], "ABCD--test--934": [{"speaker": "user", "text": "I need to change my shipping address as I moved suddenly.", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "Account ID: KHXFVAFWP6 Order ID: 0082129988", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--935": [{"speaker": "user", "text": "I want to remove the calvin klein shirt from my order My wife didn't like it Hello?", "domains": ["order issue"], "labels": {"intents": ["manage cancel"]}}, {"speaker": "user", "text": "ok  Order Statement Order ID: 9572102558  Address: 8028 Woodshore St  San Lima, NY 6363  Shipping Status: Out for Delivery  Product: Shirt  Brand: Michael_Kors  Amount: $94  product Product: Shirt  Brand: Calvin_Klein  Amount: $79  product sorry Account ID: LWZQGFMU64 Order ID: 9572102558", "domains": ["order issue"], "labels": {"slots": ["order id", "street address", "zip code", "amount", "account id"]}}], "ABCD--test--936": [{"speaker": "user", "text": "Howdy I got a strange email from you today It says that you have my shipping address listed as New Mexico But I actually live in Washington Can you help me fix this?", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "YQXLUDKTPC 1903849985", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "asanders281 asanders281@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "oh good I want my order to go to the right state! The correct address is 3918 Woodshore St  Baltimore, WA 44006", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--937": [{"speaker": "user", "text": "I have a question about my premium subscription shopping service am i in the right place?  I need to see if international shipping is with the service as well", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}, {"speaker": "user", "text": "Joyce Wu 4696 Brushwick Dr  Newark, MI 63111 That's my address", "domains": ["manage account"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--938": [{"speaker": "user", "text": "I want to check on the price of gift to wrapp my Jacket", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--939": [{"speaker": "user", "text": "Hi! I was trying to access my account online to check the status of my order but I seem to have forgotten my password I was hoping you could help me", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "37159 (470) 948-1677", "domains": ["account access"], "labels": {"slots": ["zip code", "phone"]}}], "ABCD--test--940": [{"speaker": "user", "text": "Hi there. I got an email saying that my subscription had been removed and I just wanted to check with you guys to see if it was true", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--941": [{"speaker": "user", "text": "I was overcharged for my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "Norman Bouchard Account ID: B3BLRKKZQQ Order ID: 5835721606", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--942": [{"speaker": "user", "text": "So I need help with something I bought your premium subscription service But I can't afford to pay for it right now I just lost my job because of the coronavirus So things are tight", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "account is I8XK8HYWND order is 1359201615", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--943": [{"speaker": "user", "text": "Hi there. I signed up for a premium subscription and I just wondered how to keep that subscription, as in when will my fee need to be paid next? If it's due today I want to pay it, can I do that in my account or how do I go about that?", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "My account ID is NVG8NXU4HE and my Order ID is 2879944901", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--944": [{"speaker": "user", "text": "HI! i wanted to check the order status as the shipping cost is too high", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Joseph Banter Username: jb676597  jb676597@email.com Order ID: 4114517459", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--945": [{"speaker": "user", "text": "I would like to return an item because it is the wrong size.", "domains": ["product defect"], "labels": {"intents": ["return size"]}}, {"speaker": "user", "text": "Username: as664540 Email Address: as664540@email.com Order ID: 4508809777", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "5655 Lincoln Ave  Raleigh, CA 30568", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--946": [{"speaker": "user", "text": "Hey-oh! A little help?", "domains": ["storewide query"], "labels": {"intents": ["timing"]}}], "ABCD--test--947": [{"speaker": "user", "text": "Hi! I ordered my item with expedite shipping so i can wear it this weekend. However, my event is canceled so can I change to ground shipping?", "domains": ["shipping issue"], "labels": {"intents": ["manage"]}}, {"speaker": "user", "text": "My ID is JWHP56NKGL the order ID is 6011245063", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--948": [{"speaker": "user", "text": "Hi, can you let me know the state of my refund, because I would like to return somemthing else.", "domains": ["product defect"], "labels": {"intents": ["refund update"]}}, {"speaker": "user", "text": "Order ID: 1255899723 Email Address: ap424477@email.com  Username: ap424477", "domains": ["product defect"], "labels": {"slots": ["order id", "email", "username"]}}, {"speaker": "user", "text": "Guess Jacket. The original refund dis $100 and the jacket is $94", "domains": ["product defect"], "labels": {"slots": ["name", "amount"]}}], "ABCD--test--949": [{"speaker": "user", "text": "Hello I just made an order and forgot to add something can I add it on or is it too late", "domains": ["order issue"], "labels": {"intents": ["manage create"]}}, {"speaker": "user", "text": "Joseph Banter KIFZLHBEEL it's order 6362029185 I'd like to add the michael kors jacket if it's not too late", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "ohh yeah I don't know that sorry can you see what it is the order's 6362029185", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--950": [{"speaker": "user", "text": "Hi.  My name is Crystal Minh.  I was wondering if you could tell me about the refund policy?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--951": [{"speaker": "user", "text": "Hi I have a question", "domains": ["subscription inquiry"], "labels": {"intents": ["status due amount"]}}, {"speaker": "user", "text": "My name is David Williams My account ID is NEL3AKQTLT", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Yeah its 4097739768", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--952": [{"speaker": "user", "text": "I want to know more about product? Calvin Klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--953": [{"speaker": "user", "text": "Hi im joyce pleae help me", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--954": [{"speaker": "user", "text": "hey I'm curious what makes a shopping cart eligible for free shipping I've got some stuff in there now and I'm not sure if the shipping will be on me or not", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Sure, the items in your cart qualify for free shipping if the pre-tax total is greater than $25.00.  Otherwise, shipping is $4.99 for the entire cart.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--955": [{"speaker": "user", "text": "What is the material is the shirt by Tommy Hilfiger made?", "domains": ["single item query"], "labels": {"intents": ["shirt"]}}], "ABCD--test--956": [{"speaker": "user", "text": "I haven't recieved package", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Order ID: 1292487197 Account ID: KFDZSAKMM5", "domains": ["shipping issue"], "labels": {"slots": ["order id", "account id"]}}, {"speaker": "user", "text": "Email Address: nbouchard157@email.com  Account ID: KFDZSAKMM5  Username: nbouchard157", "domains": ["shipping issue"], "labels": {"slots": ["email", "account id", "username"]}}], "ABCD--test--957": [{"speaker": "user", "text": "Hi I want to ask for an extension on my premium subscription because i want some time to get the money Can you help me with that", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Albert Sanders Account ID: BCTHOFWPFA", "domains": ["subscription inquiry"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 1525412621", "domains": ["subscription inquiry"], "labels": {"slots": ["order id"]}}], "ABCD--test--958": [{"speaker": "user", "text": "would it be possible to move my shipping to next week.  I wanna save on shipping.", "domains": ["order issue"], "labels": {"intents": ["manage downgrade"]}}, {"speaker": "user", "text": "IMHLXSOFJ7 Order ID: 3317858206", "domains": ["order issue"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--959": [{"speaker": "user", "text": "The shipping is too much. Can I get a refund?", "domains": ["shipping issue"], "labels": {"intents": ["cost"]}}, {"speaker": "user", "text": "Username: josephbanter696,Email Address is josephbanter696@email.com and Order ID: 1080999484", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}], "ABCD--test--960": [{"speaker": "user", "text": "I would like to confirm my shipping address because i got an email with the wrong shipping address on it", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "0707 Brushwick Dr  Baltimore, WA 64106", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}, {"speaker": "user", "text": "64106 dwilliams474 dwilliams474@email.com", "domains": ["shipping issue"], "labels": {"slots": ["zip code", "username", "email"]}}, {"speaker": "system", "text": "0707 Brushwick Dr Baltimore - would be the new address for shipping?", "domains": ["shipping issue"], "labels": {"slots": ["street address"]}}], "ABCD--test--961": [{"speaker": "user", "text": "hello, I have an issue with my account The name on the account is spelled incorrectly, and I would like to have that fixed.", "domains": ["manage account"], "labels": {"intents": ["manage change name"]}}, {"speaker": "user", "text": "My full name is Crystal Minh, username cm392259", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--test--962": [{"speaker": "user", "text": "hey interested in what it takes to get the premium membership silver right now", "domains": ["storewide query"], "labels": {"intents": ["membership"]}}], "ABCD--test--963": [{"speaker": "user", "text": "Hello, I'm trying to buy something on the site and it just won't take my credit card for some reason.  Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--964": [{"speaker": "user", "text": "Ugh sorry to bother you. I feel like a complete idiot lol.", "domains": ["account access"], "labels": {"intents": ["recover username"]}}, {"speaker": "user", "text": "Yeah, my email is rd382537@email.com the zip code is 66775", "domains": ["account access"], "labels": {"slots": ["email", "zip code"]}}], "ABCD--test--965": [{"speaker": "user", "text": "I want a refund because I changed my mind after buying the item.", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "Username: jwu86357, Email Address: jwu86357@email.com, Order ID: 3131080923", "domains": ["product defect"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "Account ID: DCTOWQSL6T", "domains": ["product defect"], "labels": {"slots": ["account id"]}}, {"speaker": "system", "text": "OK, I have refunded the amount of 59 dollars to your credit card on file. Is there anything else I can do for you?", "domains": ["product defect"], "labels": {"slots": ["amount"]}}], "ABCD--test--966": [{"speaker": "user", "text": "Hello, I would like to check on the shipping status for my order as I have yet to receive it", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "Joseph Banter,  0IMIMGRFTR, 1327506601", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "josephbanter822,  josephbanter822@email.com", "domains": ["shipping issue"], "labels": {"slots": ["username", "email"]}}, {"speaker": "user", "text": "4608 Brushwick Dr Brighton, NY 68632", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--967": [{"speaker": "user", "text": "Good afternoon! I was hoping you could provide me with a little bit more information about one of your products. In particular, I was thinking of purchasing some Calvin Klein boots for work. However, I am a painter and often get paint splatter on my shoes. As such, I wanted to know how one might remove paint splatter from these particualr shoes", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--968": [{"speaker": "user", "text": "So I let my kid sister stomp around in my Tommy Hilfiger boots, and she got gum on the sole. Ugh! Can you help me remove it?", "domains": ["single item query"], "labels": {"intents": ["boot"]}}], "ABCD--test--969": [{"speaker": "user", "text": "Hi.  My name is Rodriguez Domingo.  I am just writing to find out with your return policy consists of. What is the policy for returning items?", "domains": ["storewide query"], "labels": {"intents": ["policy"]}}], "ABCD--test--970": [{"speaker": "user", "text": "Hi! I am expecting a refund and wanted to double check the status of the refund please", "domains": ["product defect"], "labels": {"intents": ["refund status"]}}, {"speaker": "user", "text": "Order ID: 4781630481", "domains": ["product defect"], "labels": {"slots": ["order id"]}}, {"speaker": "user", "text": "jb231857 jb231857@email.com", "domains": ["product defect"], "labels": {"slots": ["username", "email"]}}], "ABCD--test--971": [{"speaker": "user", "text": "Hey, I was wondering if you had any of the Calvin Klein jeans in any larger sizes?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--972": [{"speaker": "user", "text": "I'm trying to buy a pair of jeans but the stupid cart isn't working I try to add the jeans and nothing happens!", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--973": [{"speaker": "user", "text": "Hello, I read in an email that I received that my subscription was removed from my account but I still want it.", "domains": ["manage account"], "labels": {"intents": ["status service removed"]}}], "ABCD--test--974": [{"speaker": "user", "text": "Yes...I was wondering if there was a problem because I am trying to accessmy order and the website is not responding", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--975": [{"speaker": "user", "text": "Hello, I made an order recently and the package hasn't arrived yet. I would like to know the status of it.", "domains": ["shipping issue"], "labels": {"intents": ["missing"]}}, {"speaker": "user", "text": "My username is ap610366, my email is ap610366@email.com, and my order ID is 0215031231", "domains": ["shipping issue"], "labels": {"slots": ["username", "email", "order id"]}}, {"speaker": "user", "text": "My address is 2773 Brushwick Dr  San Mateo, WA 17735", "domains": ["shipping issue"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--976": [{"speaker": "user", "text": "Hi! I have this premium subscription shopping service and wanted to check the status of my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["status due date"]}}, {"speaker": "user", "text": "Account ID: GPQGLI8ENQ Order ID: 3241944774", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--977": [{"speaker": "user", "text": "I'm looking for info on the Calvin Klein jeans", "domains": ["single item query"], "labels": {"intents": ["jean"]}}], "ABCD--test--978": [{"speaker": "user", "text": "I lost my two-factor authentication phoe but I want to see my shit", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--979": [{"speaker": "user", "text": "Hi.  My name is Chloe Zhang.  My Order ID is 7004785666.  I would like to know if my order can be upgraded to overnight delivery?", "domains": ["order issue"], "labels": {"slots": ["order id"], "intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Yes.  My account ID is ZQLDB2KHQX.", "domains": ["order issue"], "labels": {"slots": ["account id"]}}], "ABCD--test--980": [{"speaker": "user", "text": "Hi!  I am so frustrated with your site because items always seem to be out of stock.   When I find something that I really like, it always seems to be out of stock....", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock general"]}}], "ABCD--test--981": [{"speaker": "user", "text": "hi are you there?", "domains": ["product defect"], "labels": {"intents": ["refund initiate"]}}, {"speaker": "user", "text": "I purchased an item on 2019-12-19 and I need to refund it It was a pair of guess jeans", "domains": ["product defect"], "labels": {"slots": ["name"]}}, {"speaker": "user", "text": "davidwilliams429@email.com davidwilliams429 7259320879", "domains": ["product defect"], "labels": {"slots": ["email", "username", "order id"]}}], "ABCD--test--982": [{"speaker": "user", "text": "Hi I want to check on my order status but I can't log in I forgot my password", "domains": ["account access"], "labels": {"intents": ["recover password"]}}, {"speaker": "user", "text": "Sanya Afzal  608355", "domains": ["account access"], "labels": {"slots": ["pin number"]}}, {"speaker": "user", "text": "Pin Number: 608355", "domains": ["account access"], "labels": {"slots": ["pin number"]}}], "ABCD--test--983": [{"speaker": "user", "text": "Hi. I'm trying to use the website but it is going extraordinarily slow. Can you help me with that?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--984": [{"speaker": "user", "text": "Hi, the website is running really slow because I'm trying to shop on there.", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--985": [{"speaker": "user", "text": "Hello I would like to know the price of overnight shipping for this item", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}, {"speaker": "system", "text": "Alright, Sanya. Overnight shipping is totally dependent on the weight of the item. For items 5 pounds or less it is $39.99. 10 or less is $54.99. All other items are $69.99. If you are located in Hawaii or Alaska you should add $10.00 to each of those categories, and unfortunately we do not ship outside of the United States.", "domains": ["storewide query"], "labels": {"slots": ["amount"]}}], "ABCD--test--986": [{"speaker": "user", "text": "I would like to check the status of my account as I have a shipping question", "domains": ["manage account"], "labels": {"intents": ["status shipping question"]}}], "ABCD--test--987": [{"speaker": "user", "text": "Hi there, Joseph Banter here. It looks like I've been charged twice for my subscription", "domains": ["subscription inquiry"], "labels": {"intents": ["manage dispute bill"]}}, {"speaker": "user", "text": "FFIGK2LOJD 7282098354 Gold", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--988": [{"speaker": "user", "text": "I need to rerturn the Guess Boots I ordered.", "domains": ["product defect"], "labels": {"slots": ["name"], "intents": ["return color"]}}, {"speaker": "user", "text": "Norman Bouchard normanbouchard499@email.com order number is 5805069937", "domains": ["product defect"], "labels": {"slots": ["email", "order id"]}}, {"speaker": "user", "text": "3366 1st Ave Jacksonville MI 33185", "domains": ["product defect"], "labels": {"slots": ["street address", "zip code"]}}], "ABCD--test--989": [{"speaker": "user", "text": "Search isn't working right for me I search for shoes and get shirts", "domains": ["troubleshoot site"], "labels": {"intents": ["search result"]}}], "ABCD--test--990": [{"speaker": "user", "text": "Hi!  I need to change the phone number on my account", "domains": ["manage account"], "labels": {"intents": ["manage change phone"]}}, {"speaker": "user", "text": "My current zip code is 10944 and my account username is cm758860", "domains": ["manage account"], "labels": {"slots": ["username"]}}], "ABCD--test--991": [{"speaker": "user", "text": "'d like to get an extension for my subscription service payment", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "Account ID: IOSRAVUOO7 Order ID: 8718418282", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--992": [{"speaker": "user", "text": "I have been checking the website for over a month for a product and every time it is sold out", "domains": ["purchase dispute"], "labels": {"intents": ["out of stock one item"]}}], "ABCD--test--993": [{"speaker": "user", "text": "Why today's price is higher compared to yesterday??", "domains": ["purchase dispute"], "labels": {"intents": ["bad price yesterday"]}}], "ABCD--test--994": [{"speaker": "user", "text": "Hi I have a question about a shirt I am considering buying", "domains": ["purchase dispute"], "labels": {"intents": ["bad price competitor"]}}, {"speaker": "user", "text": "it's the Guess shirt. You have it at $89 but I see it at Nordstrom for $59. What's your company policy on price matching?", "domains": ["purchase dispute"], "labels": {"slots": ["name", "amount"]}}, {"speaker": "user", "text": "6DAIKXRA4J order ID is 5199439814", "domains": ["purchase dispute"], "labels": {"slots": ["account id", "order id"]}}], "ABCD--test--995": [{"speaker": "user", "text": "Good morning, so sorry to bother you with this but I was thinking of buying a pair of jeans you had on your site?", "domains": ["single item query"], "labels": {"intents": ["jean"]}}, {"speaker": "user", "text": "Yes! They're Michael Kors jeans that I think are listed for $99?", "domains": ["single item query"], "labels": {"slots": ["amount"]}}], "ABCD--test--996": [{"speaker": "user", "text": "Hi So I want to buy these amazing boots on your site They look so cool But the site is really slow It's so slow that I can't even use it Can you help?", "domains": ["troubleshoot site"], "labels": {"intents": ["slow speed"]}}], "ABCD--test--997": [{"speaker": "user", "text": "Hello. I wanted to purchase something, but my credit card keeps getting rejected. Would you happen to know why it's considered invalid?", "domains": ["troubleshoot site"], "labels": {"intents": ["credit card"]}}], "ABCD--test--998": [{"speaker": "user", "text": "I am trying to purchase on your site but the. item wont be added to the cart when updating for some reason", "domains": ["troubleshoot site"], "labels": {"intents": ["shopping cart"]}}], "ABCD--test--999": [{"speaker": "user", "text": "I was checking on my order please. I lost my phone I like check my account", "domains": ["account access"], "labels": {"intents": ["reset fa"]}}], "ABCD--test--1000": [{"speaker": "user", "text": "I want to upgrade an order I have with you to overnight shipping", "domains": ["order issue"], "labels": {"intents": ["manage upgrade"]}}, {"speaker": "user", "text": "Name: Rodriguez Domingo Account ID: YHEZYJIYOT", "domains": ["order issue"], "labels": {"slots": ["account id"]}}, {"speaker": "user", "text": "Order ID: 4634036171", "domains": ["order issue"], "labels": {"slots": ["order id"]}}], "ABCD--test--1001": [{"speaker": "user", "text": "Hi, I think I am missing a $40 credit from a subscription refund.", "domains": ["manage account"], "labels": {"intents": ["status credit missing"]}}], "ABCD--test--1002": [{"speaker": "user", "text": "I would like an extension on my subscription.", "domains": ["subscription inquiry"], "labels": {"intents": ["manage extension"]}}, {"speaker": "user", "text": "ZATWQPZKKQ 3946709072", "domains": ["subscription inquiry"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "Can I speak with the manager? Tell him to call me at (108) 654-4308", "domains": ["subscription inquiry"], "labels": {"slots": ["phone"]}}], "ABCD--test--1003": [{"speaker": "user", "text": "Hi! How much do you charge to gift wrap items?", "domains": ["storewide query"], "labels": {"intents": ["pricing"]}}], "ABCD--test--1004": [{"speaker": "user", "text": "Hi I'm confused about my shipping date", "domains": ["shipping issue"], "labels": {"intents": ["status"]}}, {"speaker": "user", "text": "Rodriguez Domingo, acct ID 6GBADIGUJL order id is 6506900913", "domains": ["shipping issue"], "labels": {"slots": ["account id", "order id"]}}, {"speaker": "user", "text": "rodriguezdomingo841@email.com and the username is rodriguezdomingo841", "domains": ["shipping issue"], "labels": {"slots": ["email", "username"]}}]}}