<s>[INST] The next text is a question of a member of the European parliament:"The role that postal services play in terms of social and community cohesion and access to public services and functions is widely acknowledged.The Postal Services Directive (97/67/EC, as amended by Directives 2002/39/EC and 2008/6/EC) called for these services to be deregulated in order to promote a supposed universality, which often translated into a degradation of services and of the once-public companies providing them, as well as the deregulation of working relationships and increased job precariousness.The Portuguese postal service, CTT, is a case in point: after privatisation in 2012, dozens of post offices closed (there is no longer a post office in 33 mainly isolated municipalities), hundreds of jobs were lost and levels of service declined, as did the company’s financial performance.In view of this:1.The assessment of the implementation of this Directive, which dates back to 2015, tends to omit a comparative reality of the situation before and after deregulation. Does the Commission intend to produce a comprehensive report on the implementation of the Directive which, in addition to assessing the functioning of the internal market, compares quality, territorial scope, social impact and quality of work since the last revision of the Directive?2.When does the Commission intend to present a proposal to revise the Directive?"
Analyze carefully the text and assign it to the most relevant policy area among those listed below. Do not explain your answer and return only a number.
Policy area numbers: 1 = Macroeconomics
2 = Civil Rights, Minority Issues and Civil Liberties
3 = Health
4 = Agriculture and Fisheries
5 = Labour, employment and pensions
6 = Education
7 = Environment
8 = Energy
9 = Immigration
10 = Transportation
12 = Law and Crime
13 = Social welfare
14 = Regional and Urban issues and Planning
15 = Banking, finance and domestic commerce issues
16 = Defence
17 = Space, science, technology, and communications issues
18 = Foreign trade
19 = International affairs and foreign aid
20 = Governance and government
21 = Public Lands, Water Management and Territorial Issues
23 = Culture and media
[/INST]. Answer = [20]. </s>
The role that postal services play in terms of social and community cohesion and access to public services and functions is widely acknowledged.The Postal Services Directive (97/67/EC, as amended by Directives 2002/39/EC and 2008/6/EC) called for these services to be deregulated in order to promote a supposed universality, which often translated into a degradation of services and of the once-public companies providing them, as well as the deregulation of working relationships and increased job precariousness.The Portuguese postal service, CTT, is a case in point: after privatisation in 2012, dozens of post offices closed (there is no longer a post office in 33 mainly isolated municipalities), hundreds of jobs were lost and levels of service declined, as did the company’s financial performance.In view of this:1.The assessment of the implementation of this Directive, which dates back to 2015, tends to omit a comparative reality of the situation before and after deregulation. Does the Commission intend to produce a comprehensive report on the implementation of the Directive which, in addition to assessing the functioning of the internal market, compares quality, territorial scope, social impact and quality of work since the last revision of the Directive?2.When does the Commission intend to present a proposal to revise the Directive?