"Consult to Social Work" in Cerner - will send automatic page to SW and fax to the SW office
Social Work 7am-7:30pm  pager 818-313-1759
Starting July 2019, moving to 24/7 coverage
Social Work 7:30p-7am (off campus) 818-313-1637
Social Work ED Office 74930
Social Work 1st floor Office 74236
Social Work 7am-7:30pm  pager 818-313-1759
Starting July 2019, moving to 24/7 coverage
Social Work 7:30p-7am (off campus) 818-313-1637
Social Work ED Office 74930
Social Work 1st floor Office 74236
Starting July 2019, moving to 24/7 coverage<unk>  does not have an adult Sexual Assault Nurse Examiner (SANE)
Call police dept in jurisdiction/city where assault occurred
Police must take patient to our closest center for sexual assaults which is Northridge Hospital
Northridge Hospital Center for Assault Treatment Services 818-908-8630
See Pediatrics
For patients without ability to get home (e.g. brought in by EMS), and no family or friends to take them home, first option is to have patients wait in waiting room until bus resumes in morning.
SOCIAL WORKER DOES NOT HAVE BUS TOKENS
If more urgent transportation is necessary, County Trans can be used on a case-by-case basis to transport patient home.  Patient must have a key to house/apartment.  County Trans will not transport to shelters.
In Person Translation Services for Hard of Hearing, Deaf, Deaf Blind, and Non ASL Speakers
For American Sign Language, Tactile, and Certified Deaf, In-Person Interpreter Services: Please contact Accommodating Ideas at (800)257-1783 M-F 8:00am to 10:00pm; for Weekends, Holidays and after above hours, call Heather C. at (818)481-9028.
They work with contractors and will aim to provide you with an interpreter as soon as one is available.
Please have Accommodating Ideas form completed and available when you call:
Always include your P.O. Number: DO-HO-19034844-1 effective 09/25/18 thru 06/31/19
Your interpreter must be requested for a minimum of 2 hours
Our ED clerks will email Accommodating Ideas at aiterps@ai-ada.com & always CC: Laura Onofre, CHI at Lonofre@dhs.lacounty.gov for invoicing purposes and verification
You may reach Laura Onofre, CHI at (747) 210-3411 M-F 8:00 am to 4:30 pm, for any support or clarification of the process
For American Sign Language, Tactile, and Certified Deaf, In-Person Interpreter Services: Please contact Accommodating Ideas at (800)257-1783 M-F 8:00am to 10:00pm; for Weekends, Holidays and after above hours, call Heather C. at (818)481-9028.
They work with contractors and will aim to provide you with an interpreter as soon as one is available.
Please have Accommodating Ideas form completed and available when you call:
Always include your P.O. Number: DO-HO-19034844-1 effective 09/25/18 thru 06/31/19
Your interpreter must be requested for a minimum of 2 hours
Our ED clerks will email Accommodating Ideas at aiterps@ai-ada.com & always CC: Laura Onofre, CHI at Lonofre@dhs.lacounty.gov for invoicing purposes and verification
You may reach Laura Onofre, CHI at (747) 210-3411 M-F 8:00 am to 4:30 pm, for any support or clarification of the process
They work with contractors and will aim to provide you with an interpreter as soon as one is available.
Always include your P.O. Number: DO-HO-19034844-1 effective 09/25/18 thru 06/31/19
Your interpreter must be requested for a minimum of 2 hours
Our ED clerks will email Accommodating Ideas at aiterps@ai-ada.com & always CC: Laura Onofre, CHI at Lonofre@dhs.lacounty.gov for invoicing purposes and verification
We provide mental health and wrap-around case management for victims of crime in the San Fernando and Antelope Valleys.
Who is eligible for services?
Anyone who has been a victim of crime in the past 3 years and/or the victim’s family members.
Has a need for mental health and/or case management.
Not currently under the care of a mental health professional.
We aim to serve:
1. Crime victims who typically are unable to access traditional services, including, but not limited to, victims who are homeless, chronically mentally ill, of diverse ethnicity, members of immigrant and refugee groups, disabled, who have severe trauma-related symptoms or complex psychological issues, or juvenile victims, including minors who have had contact with the juvenile dependency or justice system.
2. Victims of a wide range of crimes, including, but not limited to, victims of sexual assault, domestic violence, physical assault, shooting, stabbing, human trafficking, and vehicular assault, and family members of victims.
How do I refer a patient?
1. From Olive View- In ORCHID, place a social work consult with the reason “Other” and write “Trauma Recovery Center Referral” in the comments.
2. From outside Olive View- go to our website https://oliveviewtrc.org/ and use the referral form tab.
FAQs
1. Do you provide services for children?  Yes
2. What if the crime happened outside the U.S.?  We can still provide services to the victim.
3. Does the potential client have to be DHS eligible?  No, we can provide services regardless of insurance plan or lack thereof.
Email: olvtrc@dhs.lacounty.gov
Phone: (747)210-4800
Web: oliveviewtrc.org
Social: Instagram – @oliveview_trc
Anyone who has been a victim of crime in the past 3 years and/or the victim’s family members.
Has a need for mental health and/or case management.
Not currently under the care of a mental health professional.
Has a need for mental health and/or case management.
Not currently under the care of a mental health professional.
1. Crime victims who typically are unable to access traditional services, including, but not limited to, victims who are homeless, chronically mentally ill, of diverse ethnicity, members of immigrant and refugee groups, disabled, who have severe trauma-related symptoms or complex psychological issues, or juvenile victims, including minors who have had contact with the juvenile dependency or justice system.
2. Victims of a wide range of crimes, including, but not limited to, victims of sexual assault, domestic violence, physical assault, shooting, stabbing, human trafficking, and vehicular assault, and family members of victims.
1. From Olive View- In ORCHID, place a social work consult with the reason “Other” and write “Trauma Recovery Center Referral” in the comments.
2. From outside Olive View- go to our website https://oliveviewtrc.org/ and use the referral form tab.
1. Do you provide services for children?  Yes
2. What if the crime happened outside the U.S.?  We can still provide services to the victim.
3. Does the potential client have to be DHS eligible?  No, we can provide services regardless of insurance plan or lack thereof.
Olive View now has a Medical Legal Community Partnership (MLCP) in conjunction with Neighborhood Legal Services. If you have a patient who has legal issues that impact their health (unsafe housing, MediCal issues, immigration, employment, etc) they can now consult with a lawyer on the OV campus through the MLCP. There is a lawyer available by appointment in the social work office on Tuesdays and Thursdays. The way to refer is to put in a social work consult order for the patient with the reason as "other" and in the comments write "request MLCP visit for..." with the reason for the referral. See below flyers for more information about areas where they can help.
MLCP English: 
MLCP Spanish: 
https://www.allianceforcommunityempowerment.org/
https://www.championsinservice.org/
https://www.lagryd.org/refer
The changes to the public charge rule went into effect in February 2020. This has created high levels of fear among our patients because it has the potential to impact future adjustments in immigration status. There is lots of misinformation out there about these changes. For the most part, our patients can continue to obtain healthcare within the DHS without any problem.  If a patient has a concern about whether receiving care or signing up for benefits will impact their ability to adjust their immigration status, please give them the attached flyer from the Office of Immigrant Affairs of Los Angeles County. They are available to help answer questions about what these changes mean for specific patients and families.
Public Charge Information Card: Link to Info Card
County Policy on Sensitive Locations: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/LA%20County%20Sensitive%20Locations%20Policy%20-%20October%2019%202017.pdf Alt Link
Know your Rights flyer:
English:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_English.pdf Alt Link
Spanish:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_Spanish.pdf Alt Link
Chinese:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_Chinese.pdfAlt Link
Know your Rights pocket card:
English: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20English.pdfAlt Link
Spanish: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20Spanish.pdfAlt Link
Chinese: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20Chinese.pdfAlt Link
English:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_English.pdf Alt Link
Spanish:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_Spanish.pdf Alt Link
Chinese:  http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/Know%20Your%20Rights%20Flyers_Chinese.pdfAlt Link
English: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20English.pdfAlt Link
Spanish: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20Spanish.pdfAlt Link
Chinese: http://myladhs.lacounty.gov/ov/DEM/PublishingImages/SitePages/EMHome/OIA%20Know%20Your%20Rights%20Card%20Chinese.pdfAlt Link
Anger Management  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Anger%20Mgmt.pdf Alt Link
Bereavement  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Bereavement.pdf Alt Link
Community Clinic List  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Community%20clinic%20list%20MHLA.pdf Alt Link
Community Clinic List Children & Families  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Community%20Clinics%20Children%20Families.pdf Alt Link
Counseling  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Counseling.pdf Counseling
Counseling Children and Families  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Counseling%20Children%20and%20Families.pdf Alt Link
Dental Clinics  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Dental%20Clinics.pdf Alt Link
Dental Clinic Mid-Valley  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Dental%20Mid-Valley.pdf Alt Link
Developmental Delay Services  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Development%20Delay%20Services.pdf Alt Link
Domestic Violence Shelters & Services  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Domestic%20Violence%20Shelters%20Services.pdf
Drug & Alcohol Referrals I  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Drug%20and%20Alcohol%20I.pdf Alt Link
Drug & Alcohol Referrals II  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Drug%20and%20Alcohol.pdf Alt Link
Food Pantry and Clothing  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Food%20Pantry%20and%20Clothing.pdf Alt Link Updated List Feb 2020: 
Homeless Shelters  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/homeless%20shelters.pdf Alt Link
Legal Services Spanish  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Legal%20Services%20Spanish.pdf Alt Link
Mental Health Community Resources  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Mental%20Health%20Community%20Resources.pdf Alt Link
Mental Health Urgent Care  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Mental%20Health%20Urgent%20Care.pdf Alt Link
Mental Health Perinatal Depression  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Mental%20Health%20Perinatal%20Depression.pdf Alt Link
Smoking Quitting  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Smoking%20Quitting.pdf Alt Link
Vision Clinics  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Vision%20Clinics.pdf Alt Link
Vision Valley Community Clinic  http://myladhs.lacounty.gov/ov/Departments/DEM/Forms/Social%20Service%20Resources/Vision%20Valley%20Community.pdf Alt Link
OVMC:ED
RRMC:ED
SCVMC:ED
SCVMC:EXC
SCVMC:Main
MHH-TMC
Tdap
Harbor Macros: AMA