pharmacies and other providers. If you use 
providers who aren't in our network, the plan 
may not pay for these services. You also have 
access to Care Managers. Care Managers are 
nurses or care coordinators who are skilled at 
helping to improve your quality of life by 
providing proactive support and coordinating key 
services to help you better manage your health. 
If you're managing aserious illness or chronic 
condition, we'll be there to support you and your 
doctor's plan for care.