Eye care practice uses physician measurement strategies to achieve CQI.
When Jeffrey L. Kegarise, OD, purchased Franklin, TN-based Cool Springs Eye Care four years ago, the established practice was "a ship that was already moving in the right direction," he recalls. But even the most seaworthy vessel needs a steady hand to stay the course--a task Kegarise has undertaken with relish by implementing across-the-board performance measurement standards.