1. Field of the Invention
The present invention relates generally to systems and methods for motivating employees, and more particularly to advantageous aspects of systems and methods for providing performance feedback to a cashier at a point-of-sale (POS) terminal.
2. Description of the Prior Art
It is known that one way to motivate employees to perform their tasks as efficiently as possible is to provide them with ongoing feedback as to their level of performance. In a retail store, one important task having a direct impact on customer satisfaction is the speed and accuracy with which the checkout process is accomplished. However, cashiers using POS terminals currently do not get immediate feedback on their performance. Thus, providing cashiers with this feedback may motivate them to work faster.