Modern communication service providers frequently offer a wide variety of communications services to users. For example, users often purchase, subscribe to, or otherwise obtain voice calling, text messaging, or high speed data access services from communication service providers. In addition, a service provider may claim a certain level of data transfer speed when marketing or branding a high speed data access service.
A service provider making such a speed claim with regard to an offered high speed data service may desire verification of the actual experienced data rates of a user. While the service provider may monitor certain network conditions from the perspective of the communication network, such measurements merely provide a rough estimate of actual user experience. Unfortunately, existing methods to determine user experience, such as drive testing the network or providing customer satisfaction surveys, are not exhaustive enough to capture a significant data set that accurately represents the entire network.