My second visit was terrible. They made me bed stay,would go off if I tried to get out. I have back pains a lot,laying all the time was a joke. Plus when I hit the call button,a voice came on and I said what I needed,I had to wait,wait and wait,I even called back several times,I remember getting two or three times when  they came in and I could do some walking. Poor service and the food wasn't great,I called more then once ro help me with my tray,couldn't reach it,my meals were not hot ,or even warm. But the call button was the worst,had to wait a hour,then calling bathroom needs,I just went in the pad,couldn't hold it anymore,I could see right away,good nurses and bad nurses,good help and bad help,my room was close to the nurses station,didn't help,was noisy too. I have nothing good tosay ,came home very weak and when we checked out and went downstairs toget my medicine,they didn't have one I needed,we didn't know that till I got home. I tell my friends I hated it there, ignored and swiped under the carpet care. I've been in a lot of hosp.but this last one was horrible. I can't see much with my eyes and couldn't turn the tv on ,I had to wait along time to have someone turn it on,it's not like home,one button or two.you have to go and try and it's confusing. My visit was not a big help,I was glad to get home and get moving. Where is the dedication and caring,all about money now. I'm not apologizing for my statement,I usually a. Very easy going but this trip made me very upset. We have to pay for lousy service. 
NB Internal Medicine