I was disappointed with my wait time.   I was not seen for over 30 minutes past my appointment time. I was disappointed with the front desk staff as they did not notify me when I checked in the doctor was behind. The board that lists wait times behind the front desk staff was not updated. Also, the medical assistant did not apologize for being late or acknowledge the doctor was running behind.   I understand Doctors get behind but for the front desk staff or the medical assistant  to not say something is not courtesy.  This is an opportunity for improvement and shows the importance of communication between team members and patients.   With that being said, Dr Benz was great! She is very friendly, knowledgeable, and smart. I really like how she makes an effort to get to know her patients and takes the time to conduct a thorough chart review prior to seeing her patients. She truly provides excellent patient care.  
MR Internal Medicine