I left the office knowing 5 things. 1.) I was to obtain a cervical collar to be worn at all times. I was given a list of Comprehensive Prosthetics & Orthotics providers. No Drs' prescription was provided. I contacted the closest provider and advised I needed  a prescription to make an appointment. I called the spine clinic back and advised them of my need for a prescription. This could have been done prior to my leaving. 2.) Follow-up in 5 weeks with x-rays. Knowing that that I was to have a follow-up visit in 5 weeks, I called back the spine clinic and scheduled the appointment and advised I would also require an xray prior to the visit on the same day. This could also have been accomplished prior to my departure. 3.) I called 708-304-9400, to schedule an MRI with an outpatient Advocate Medical Group, a referral had been made. 4.) Pick up medication at local pharmacy and and use of heat/ice and over the counter treatments. I requested additional medication and was never verbally advised about interim treatment. 5.) To consult my personal physician about my rib fracture, not knowing if and/or how that impacted my spinal injury. Dare I say more about the lack of communications and support from my initial visit with Jennifer Solis-English, APNP.
Downers Grove 3551 Highland 200 Neurosurg