The tech did not introduce himself, I had to ask his name, he did not perform hand hygiene. I did not see him cleaning the room after the previous patient. The nurse practitioner did not end up seeing me as it was "out of scope" of her practice. All I needed was antibiotics. Not sure what is the convenience of the walk in clinics, especially without a NP on site who can see patient thru the camera but cannot check the lymphnodes. The tech did contact his manager to get my co-pay reimbursed. I wished his AIDET and hand hygiene was better 
ACAH