Dr. Dauenhauer is amazing and I highly recommend her. However, her staff, most notably the people who answer the phones and check you in, are awful. They are extremely rude and disrespectful. For example, I have PTSD and cannot be seen by a male provider. When I needed an appointment for an acute condition, the staff member stated, rudely, "You have to, why won't you see a male?" I was put on the spot and told her why. She was all of a sudden able to find an appointment for me. In addition, I had been in to see Dr. Dauenhauer more than once before my yearly skin check and I was a transfer from another provider who had left Aurora. According to Dr. Dauenhauer, I should not have been considered a new patient. When I called to reschedule due to weather and transportation issues, I was told, "If you reschedule, you cannot ever see Dr. Dauenhauer again since she is not taking NEW patients and you have to see a male provider." I was very upset and had to find a ride and go out in the inclement weather. I will put up with the staff because Dr. Dauenhauer is the best dermatologist I have ever had, but someone needs to do something about the front desk people in her office. 
Waukesha Derm Ste 305