I didn't order RX refill on statin drug.  The day prior I ordered Seroquel, and Propecia (aka Finasteride?), and getting low on Tramadol which is filled about monthly. It is ok that the Atorvostatin is sent, I will eventually use it, but it wasn't in my instruction to the nurse who took the call. Again, it was Seroquel, Propecia, and Tramadol if its not too early to order (as it is I must call monthly).  I presume I needed to be contacted because the Tramadol was requested too early? Yesterday I shared I (had) 38 pills left. Unfortunately last month the processing lingered and required more than one call to Aurora to order (the Tramadol) and I ran out, something I am concerned about due to the need for frequent calls.  The RX arrived the day I was exhausted.  I was merely trying to avoid a repeat. Also unfortunate, is that the pain I experience is not simple, or singular in source. It is not just so simple to say its "knee pain", because it also is caused by (in my opinion) lengthy screws that protrude clear through the tibia exiting the opposite side into flesh.  When the tissues move when walking, or worse climbing stairs or lifting heavy objects, the consequences are generally felt the following day. The Carpal Tunnel symptoms were vastly improved by the surgery. No longer do I experience the completely numb forearm, to and pass the elbow, it is far more subtle now, thankfully. But still, the dull pain is enough to preclude some sleep at times.   I used to be able to communicate with Dr. Landisch for a simple question or clarification without reaching for my back pocket every single time. There appears no longer to be an open channel of communication (that doesn't cost $300 est to get answered), or in the simple case of refilling a regular Rx, without worry of running out two months running. I do not complain, my participation in risky sports, and the several accidents that resulted in the orthopedic necessaries were of my doing. But getting prescriptions filled correctly, and without having to follow up after a week having not read "confirm" from ExpressScripts, I know that someone at the front who took my call again :"dropped the ball". So while I do not complain, you asked, and I responded.  Sorry no glowing review this time.  And further this time it will cost "another office visit"...
BRK Family Practice