I love Dr. Rau. She's so knowledgeable and has really helped improve my standard of living, and I really think I'm making personal strides to improve my health. This last visit could have been improved though. The receptionists were horribly rude, prioritized their personal phones over customer service and made me feel very uncomfortable and unwelcome when I needed to check in and rebook my 6 month appointment.   At first I thought it was a fluke. Give them the benefit of the doubt considering everyone has bad days, but after the appointment, I went to rebook my 6 month appointment and all 3 receptionists looked at me and quickly went back to their phones, probably hoping I'd give up and disappear. When I asked if someone could help politely, they all looked at eachother before one finally huffed, put down her phone and goes ok, what do you want with a very assertive tone.  I was in disbelief that they were THAT confident to even act that way and talk like that being completely unprovoked. Would highly recommend checking the Jobpool again and considering better candidates in the future 
GH Endocrinology