Both the nurse and the doctor were both very polite and professional.  They were both very concerned about my condition.  The doctor made sure I understood.  He also went ABOVE in my opinion, besides worrying about my infection, that my lips were so chapped and sore that he got me something to help them.  It is not something I expected but greatly appreciated.  That was so nice.  And I feel so much better today.  I will definitely use this facility again and pass it along. 
ABMC UC