We had an overall great experience, very grateful and our daughter has done well. Great care! Our only problem was over night sleep for parents. Both of us were there to stay with our child-very concerned parents here. We were only provided a small couch that was not big enough for one of us let alone 2 and not provided extra pillows. We noticed a lot of empty rooms and hoped to switch for a pull out couch or something even a chair from those rooms and that wasn't provided. The parents could have had a little more comfort that way. But this was about our child and she was well taken care of as always!
PR OBV