I love my doctor. However I question the support the medical staff receives on the insurance side of caring for their patients. I know I am confused and unhappy with how referrals are handled with my insurance. My dr responds very quickly saying she has done the referral, but somehow her referral gets lost in the bowels of Aurora and doesn't make it to my insurance.  My doctor has had to advocate for me internally at the clinic with other departments to process paperwork which I don't think is a good use of her time
MR Internal Medicine