Our Doctor is great and we never had any problems. I am the patient of Doctor Arkema already for 4 years but the front desk is horrible this time just pised me off. First I gave my kids insurance card to her and she wanted to remove them from A4 format paper I said know because it's comfortable for me to keep them as is and she made that face like God and she needs to take her as from the chair and do 2 steps to the printer because she can not see using the scanner that is on her desk. Another on insurance card under the Doctor name phone # that is doctors old one from previous location where she used to work so the front desk lady spent my time telling me that I have to call to the Meridian and provide a correct phone # for the doctor.. I told her that is not my responsibility to correct database info for your doctors, insurance company applied what is in the system. She was very mean and showed very bad service. 
Des Plaines 77 Rand Peds