With this being an Urgent Care facility and on the weekend in the winter, I would suggest that there be more than one person in reception. Also, as this is the time of year when flu and COVID as well as strep throat are prevalent, there should be a mandatory need for all entering the facilities to wear a mask. There were masks available in multiple places, however the people in front of me were not wearing masks and coughing, etc. the entire time they were being checked in. COMMON COURTESY would have been nice, but I feel that the reception person should have insisted that they mask up!
Racine Green Bay Rd UC