My 12-year-old son came in for a personal concern.  They were looking for a testicular torsion and the nurse, Michael, was extremely good with him because he's a 12-year-old boy.  He wasn't very comfortable having to discuss anything that was bothering him, but that nurse was amazing and I don't know if we would have been able to do it without him, to be honest.  So, he was amazing.  The doctor was really good and the only thing that I would say to improve is the temperature in the facility.  It was extremely hot so that's what made it really uncomfortable for us in the room.  That's it.
GSH ED