Appt on 1/12 & a dangerous snowstorm that started when I left at 4:30 am for a 6 am PETscan: when I arrived Lisa in registration  greeted me & was hsppy I was safe as I came from Homewood &  am 76yrs young: that was so sweet then Kelly started my  painless Heplock  & too was very gracious ,finally the tech Michelle performed the test she too was very nice: everyone was professional & that calmed my nervousness I really needed their gracious  care: the facility is very clean & modern: thank you thank you thank you!!! 
PH-Pet