My only complaint would be my immediate intake at the emergency room.  I do not feel I was accessed as professionally as was required.  After accessment I was wheeled out to the waiting room until finally being brought into the actual ER were almost immediately I was told I was having a heart attack.   Once in the ER I feel I was extremely well accessed and cared for.  There was an ER nurse who really pushed the room to get moving all involved to the possibility of a heart attach and very soon after that many personnel also agreed on the heart attack diagnosis.    Upon being moved to the ICU the nursing staff was very compassionate, caring and informative.  Due to GI issues my stint procedure was put on hold for 24hrs (est) as Cardiologist and GI could not agree on next steps.   Upon finally receiving the stint procedure and upon having the stint catheter removed 24 later I then had a major hematoma in my groin area which the nursing staff on duty reacted to immediately. They worked on me continually for 3-4 hours climbing onto my bed to get the angle they needed to get the bleeding to stop.  Continually talking to me during this most painful procedure.  Trading off staff every 20-30 minutes.  Other hospital staff checked in and out as well.    I am communicating all this as a precursor to my following comments:  From the moment I arrived into the ICU to the moment I was wheeled out to my awaiting ride home I felt nothing BUT absolute professionalism in my care.  From the nights that the lead floor nurses spent time with me talking me down from some internal emotions to the daily nursing staff AND floor aids (not sure of what their professional position name is) who worked with me non-stop (Day and Night)  until my release.    My check-out also was excellent.  The nurse in charge of processing me was also extremely incitful and professional.  I left the ICU feeling well informed to go home and start my healing process.  In closing I am forever greatfull for everyone who was directly involved in my care: In-Take, ER, ICU Nursing, Orderlys, phobotomists, food services, maintenance, radiology, Stint Lab, ER Doctors and all the Doctors and Nurse Practioners who formed my team.  I apologize if I have missed someone or have used an old term in describing a team members job title.   With much appreciation and regard for all of the teams  true professionalism,  Sincerely,  John Shaw 21 Aldine Road Lake Zurich, IL 60047 Shawjm919@sbcglobal.net  847-714-4513
GSH CICU