My original appointment with Sara was scheduled for the week before. The receptionist said that I didn't have insurance that day. I didn't keep the original appointment because the receptionist called billing, who also said I didn't have insurance. I have been seen at Aurora clinics since 2005 with the same insurance. The original appointment fiasco was such a waste of valuable time and could've been avoided. How can Aurora improve their customer service? 
AWAMC WP Gyn Oncology