I was disappointed not to have an in-person nurse or doctor in the room. The last time I had ear issues (8 yrs ago), there was a nurse or doc who flushed my ear in the clinic and I had immediate relief. Yesterday's experience was a waste of time and $$. All I had was a virtual doc telling me to get over the counter sinus rinse and ear wax removal kit. I'm still stopped up after doing this. And will have to go to urgent care tomorrow 
ACHP