This is apart from Dr. Meltzer who was extremely impressive in terms of her attentiveness and responsiveness.   Today I called in to the gedneral number with the attention of reaching the cardiology department so I could coordinate the return of my holter monitor.  Adult cardiology (for some reason) is not an option on the phone menu 1-4.  I therefore needed to press 0.  That lady transferred me to the cardiology area.  However, I was given 3 statements that all providers were busy and I should stay on the line.  I fully understand this.  However, the fourth time I rfeceived a message that the system was out of order and I should call back at a later time.  I can also understand that.  But when I did call back as directed, the lady at 0 informed me that the message "the system is out of order" is ordinary and happens all the time.  If that is the case, why doesn't someone fix it?
GH Internal Medicine