I really appreciate the team going above and beyond to rule out the big scary stuff, give me next steps/what to watch for and a plan to manage symptoms until I can see my PCP.  I had some follow up questions for Melissa, my nurse. She used a mix of compassion, humor and active listening to help me better understand a situation that occurred and why I felt the way I did.  I hope that if I need care again it goes this smoothly and I walk away feeling my concern was heard, validated and addressed in such an efficient way.
GSH UC