This is the best experience I've ever had at an Advocate Urgent Care facility. I've actually tried to avoid them when possible because I've had bad experiences in the past. But this visit was different. I felt so special. They all called me by name, spoke to me in a respectful and kind tone, cared about my comfort, and seemed genuinely concerned about my well-being. The woman who brought me back and took my vitals name was Margie. She even offered me water while I waited. Excellent service and care. Thank you! 
IC Skokie