I saw this provider because my PCP unexpectedly left (Dr. Bosse). I was in the midst of being treated for a hip injury, was finishing up 6 weeks of PT, and then was left without a doctor to help manage my care. No one in Dr. Bosse's office would see me, despite scheduling and showing up for an appt. Dr. Celik, her partner, told me he would not see me unless I established care with him and was told to go to urgent care. I do have an appt. with a new care provider, Dr. Christopherson, but she could not get me in until April. The Germantown location told me I needed to see someone in Dr. Bosse's office for this ongoing issue because that's where I had been going. Dr. Bosse's office refused to help because my new PCP was at the Germantown location. It's extremely frustrating that two locations, both Aurora clinics, said exactly the opposite and no one would see me to finish up managing care for my hip. It was not until I started crying on the phone that the receptionist in Germantown finally got me in with a nurse practitioner, which I am grateful for. It has been an extremely frustrating experience and absolutely poor patient care. I have never experienced anything like this in my life. I plan to leave Aurora altogether because of it.
GT Family Practice