Had to arrive 2 hrs prior to procedure time. I had all my prelab work done, got my IV and then waited for surgeon to come introduce himself and explain procedure. He finally came in 10 min. before scheduled time and questioned the dosage of medication my cardiologist prescribed. I could not tell him why I was prescribed such a low dosage, so he said he had to call him. Five min. later he comes in to tell me I have to reschedule the procedure.  He was not comfortable performing it under the current conditions. While I understand he was not willing to risk my safety, I do not understand why this concern was not caught the week, or night before,  so that me and my husband could cancel our days off from work. Even 2 hrs before would have been better - before I was undressed and hooked up to IV. Luckily my husband spoke up and said that was unacceptable. They were able to find a work around and I had the procedure an hour later. But I found the level of care for me sorely lacking. The work around should have been worked out without my husband having to push back. I can honestly say, if I had to walk out of the day surgery unit that day, with instructions to reschedule, I would never give another Aurora Healthcare facility any of my business. And this may seem a bit of an overreaction, but back in November a scheduled colonoscopy was canceled and I wasn't informed until the day before. I had already started taking the prep.  Other appointments for getting fitted for a heart monitor, to having EKG,and heart scans were also messed up in one way or another, so this experience on 1/26/24 was really the last straw. I expect my health care professionals to be prepared, and not wait until the last 10 minutes to review my chart.
AMCS CIS