my experience was excellent... I am continually frustrated by the experience when working with Advocate Aurora via phone and getting pushed into a system that serves Ill/WI instead of directly communicating with your providers office. Inexusable that you speak with someone removed from your physicans office or someone in who knows were, who gives you confilicting information or does not pass info on to the appropriate office. I have been put on hold and when picked up again refered to by the wrong name and given refills for wrong drugs when needing new scrip.. your physicans are great your system of operation is a joke
NB Internal Medicine