Dr. Zhong, who I saw on 1/1 at the Royal location is THE worst physician I have ever experienced in a clinical setting. She did not review why I was even there. She had no empathy for my symptoms.  There was a language barrier.  She was a pretentious snob. She told me I wasn't sick enough to treat and went so far as to recommend a nasal treatment that I can't even purchase at the store, I would have to order it. She advised that I take hot showers for my symptoms. My symptoms were dizziness, headache, ear ache, running nose, congestion,  cough, running nose, sore throat, cough and fatigue.  She is an injustice to the clinical world and her files should be reviewed. Any patient she has seen should be contacted for feedback. What a waste of time and money! And I'm expected to pay for this terrible service to a patient! I'm disgusted! I'm let down! I'm not a second class citizen although I was treated as such. The first time in my life I don't have health insurance and I was treated as such. I'm an American Citizen!   I ended up getting mucinex,  honey cough drops, robitussin,  Ibuprofen and nasal spray to treat my symptoms. I should be paid and not this physician group.   I truly hope this feedback lands on someone's desk and appropriate steps are taken. I highly doubt it but I really hope it does.   Sincerely, Tiffany Strejc 
Royal UC