Dr. Keen took a considerable  amount of time explaining the situation  and answering my questions, which was greatly  appreciated.  The thing  that was very disconcerting was the amount of time it took to get a simple chest xray. I came in to Urgent Care around 2:30 and finally was able to leave around 5:30. Feeling absolutely miserable I was concerned that I would be able to get my prescriptions before the pharmacy closed. And then Dr. Keen had to call me at home, at 7:00 with the lab results, which was also sincerely appreciated.  
Lake Geneva WI LWI