Previously I  complained about the reception staff and manner of handling check in and the horrible waiting room where patients were put to wait to be called for their exams.  At this visit,  I  was very happy to see the changes made for both the reception staffing and especially the return to the large & welcoming waiting area where patients can talk with other patients about their own experiences and share concerns, successes and offer encouragement.  Visits are usually pretty stressful and sharing support with others helps to calm and provide first hand knowledge of what to expect in certain instances.  Please keep the waiting area to welcome these types of supportive conversations.
GSH MAM/BRC