7th floor staff was amazing (and this after MANY stays at LGH).  Dr Brinckerhoff met us upon arrival, that NEVER happens. He & Dr Bushwach were exceptional. Dr Bocchini, resident, was so thorough and patient w/ numerous questions, very impressed! Every nurse and CNA was responsive to many bedside calls and questions (standout was Margaret, she treated us like family when we really struggled!) ER staff - Reception as always was so patient and helpful. Dr Noureldin was very thorough, great bedside manner.  Alexandra ER nurse was so kind and attentive. Grateful to resident Dr Hassan Qureshi for getting us to 7th floor (but he surprisingly struggled when asked about ideas to make a very difficult and painful physical exam more comfortable for elderly patient - options such as modified positioning, lubricants, breathing techniques do exist). Really appreciate the updated version of LiveWell app features while in hospital! Would like to see "send a message to hospitalist" as an option. Also, there were staff assigned to patient that were not part of care team, hospitalist had not ordered them, and this caused confusion.  This will require review of insurance bills to ensure there was no error. For example, we never saw a dietician or respiratory therapist, but both were assigned to the patient but not ordered. Many visits to LGH over 10 yrs and this stay was a standout one.
LGH 7TWR