This isn't regarding the video call. But in general it is very annoying calling the main hospital to be triaged. And then after a long triage call to be put on hold to the person you actually want to speak with. It's a really annoying process. I wish the triage part was gone and you could be sent to the clinic you need to talk to asap instead of a middle man. It's annoying telling the same story over and over again. 
Quick Care Video Visit