Horrible experience, I explained my symptoms. But I was instructed by Colleen D. Cardinal, CNP to take a Covid and RSV test. Both came back negative. I feel she was not concerned about my symptoms though she diagnosed me with an upper respiratory infection. In which, I know, I have a sinus infection. She did not prescribe me with no antibiotics.  Now today, I don't feel any better than I felt two days ago. I called back today to leave a message for my doctor, though my doctor was not available, The Nurse that I spoke with this evening did get in touch with a doctor to address my needs. I will not go back to urgent care again, I will go to the hospital ER. I feel the only thing the CNP was concerned about was me taking a Covid/RSV test. She did not address my needs.
IC Olympia Fields