Awful. They did not follow up with my OB like requested. No fetal monitoring completed per my OBs request (who is also a Grafton doctor). Over a 2 hour wait after being told I would be directly admitted due to my pregnancy. PSRs were extremely rude and dismissive to other guests, watching videos on their phones and eating Cheetos while talking to patients. The financial lady entered my room while I was undressing, continued to enter as I was topless and requested my co-pay, leaving door and curtain wide open. Any normal person would apologize and come back once I was dressed in my gown. My nurse once in my room was amazing, but I would never come back. I could have drove to the Hartford hospital 5 min away instead of 45 min to Grafton to get the awful care I did. My OB requested me to come to Grafton knowing Hartford doesn't have OB, but OB wasn't even looped in, no ultrasound or fetal monitoring completed. I could have gone to urgent care, which is what I wanted, but my OB stated I needed the hospital to get the critical OB care…
AMCG ED