Dr. Poulos has been my doctor since 1995 and I am not looking forward to her retirement.  Recently it's been very hard to get assistance when needed.  I can't call in and talk to a nurse, and get help within a reasonable time.  Instead I have to talk to someone in a different location, and wait 2-3 days before anyone gets back to me.  I'm not at all pleased with this new system.
Elgin 1435 Randall 301 Family Practice