I was seen as a new patient. I completed the extensive questionnaire sent prior to my visit but my provider was not given it in enough time. There should also be a process that this high volume of information is documented into the patient chart by a support staff person to allow the provider more time and energy to focus on what only she can do. This creates a win-win situation for everyone involved in patient care, especially the patient. Much time in my visit was spent filling in blanks and correcting obsolete information that was carried over from previous medical visits I had in previous networks. This could have been minimized by a precise transcription of the info I proved on the questionnaire.
SGP Senior Health Ste 301