The reception staff was all very kind, courteous, and patient. A+  This was my first visit with this provider so many of the questions in this survey were not relevant.   I did not like that there were multiple different MAs throughout the visit. It was confusing and unsettling. I would prefer to stick with the one person at the beginning who I had established a repore with.   I wish the provider had explained what they were going to do and why before they did it. For example, "I am going to  do X, to check for Y, is that ok?" that way I could prepare myself and give consent.   Other than a 20 page handout, I never really got a sense of what the provider concluded after the visit or whether they understood my concerns.  Empathy would have been nice: "that sounds really difficult, one thing you can try is X and Y." Rather than "if you don't do this, you won't be healthy and feel good" which feels accusatory.  
Chicago 3936 Milwaukee Family Practice