Nurse and staff are usually friendly and helpful. This experience was fairly a flawless visit but previous procedures was not well At all. If the staff and procedure would go this easy everytime I would have given a better overall rating. I have had a lot of problems in the past. Most often times it's not being told of something that happened during the procedure. The the nurses and staff in the day surgery area always seem to be disgruntled or angry. Sometimes would even just ignore a question or something my wife had to say. I get I'm the patient by my wife is there for me to ask questions or things if I forget or for her own piece of mind for my procedures. So if the staff would have a better bed side manner towards patients and their spouses or family would probably provide a better overall experience. Like I said this time wasn't to bad but I've had several procedures at south shore and this honestly was the best overall out of all of them. The surgery nurses made the visit better but the day surgery nurses and staff always seem angry.
ASLSS DaySg