I had great difficulty getting access to this gastro Dr. Arora did not allow a smooth appointment process, basically insulating this Dr. and his appointment staff from me. Rather, I was forced to deal with an out of state advocacy group, who on one phone call, informed me that this Dr. was not taking new patients. On one day I left 4 messages asking someone (anyone) to get back to me regarding blood in my stools and getting an investgative procedure scheduled. 4 days had passed -- nothing -- no one! I have never had this happen before with any Green Bay clinic nor hospital. Beyond this, the prep went all right except for the day of the procedure. One nurse, out of the 3 who prepped me, seemed odd. Not only that, but she seemed to struggle finding the vein for the IV. She had marked (in black) her target area -- a mark that to this day has not fully faded. Her inability to facilitate a smooth and mostly painless needle insertion failed. It HURT LIKE HELL! I do not recall whether she used a proximal tourniquet. What she then did was spill the glucose test strips from their vial -- at which the accompanying nurse exclaimed in an aghast manner. My advice -- keep unqualified staff away from patients! Also, No one asked whether I cared to use the toilet once more. I should have -- by the looks of my under blanket post procedure. Never had that happen with prior colonoscopies. Post procedure the Dr. came in very briefly. He was very brief and seemed harried/rushed. I sure hope he could identify possible troublesome specimens. He left, waving his hands above him saying I would not need any further such exams. Even at 81, I find that odd considering my mother died from colon cancer and my history of sever diverticulosis and twice found colonpolyps by Dr. Roland Christian -- someone zi fully trusted allonf with his pleasant and well trained staff. Finally, I found it difficult to observe that no final Dr. Boscom report was made available tome. What did he see -- was the colon clean enough for him to do a good observation? Should there be more of a concern regarding the numerous diverticula traversing the sigmoid? I saw all those following an appendectomy 3 years ago. Patient hiistory is something every Dr. needs to inform himself about. Was this done? I expected a far smoother experience than was provide here. Yes, we are all busy -- that does not cut it, Aurora BayCare. Vaughn 
EAST GI