Hello, I received exceptional care from all of my caregivers.  They were all very happy and you could tell they liked taking care of people.  I want to thank Brittany for her bright and cheery cap, Charree for her lovely personality, and Breonna for truly listening to me and responding to my needs.  It has been my experience that the night shift is not always the preferable shift to work.  However, I received the same happy attitudes and exceptional care from Elena, Tisha, and Dewong.  I work in a manufacturing industry and one of our goals is to "Delight every Customer".   You have achieved this in two ways.  I apologize that I cannot remember his name, but the floor manager stopped in to ask me what they could do better.  Although I was not able to find anything really that would fall into the category of please do better, I did thank him and recommend that he keep up with this practice.  The second way I was delighted as a customer happened when I fell asleep close to dinner time and had forgotten to put in my dinner food order.  I was called by the kitchen staff to ask if I wanted to place an order.  Of course I did and was very glad they called me.  Nobody wants to be in the hospital and sometimes we can get down and crabby.  It helps the healing to go faster when you are surrounded by caregivers who want to be there and try to a make a positive difference in your day.  Thank you!
40 4CNTR