I realized things were very busy in the emergency room, but I spent 10 hours there on my visit, which I know they have to take some cases before me, but waiting 10 hours total was really unacceptable.  I do have to say, however, all the personnel, the medics, the technicians, the nurses, were extremely wonderful.  They did not rush, despite the fact that they were very rushed in the ER, and they were terrific.  I would, of course, always recommend Good Sam if I can.
GSA ED