The lady in er who checks people in was extremely rude and unprofessional. I checked into er on 13 January and she immediately started yelling at me for no reason. She is a Caucasian woman who wore glasses and was probably in her early to mid fifties. I remarked that her attitude was not necessary. She proceeded to keep me waiting in the er waiting room for 6 hours as I was the last person to get into the er. I was calm and did nothing to her yet she is a nasty person. I, after having open heart surgery 4.5 months earlier, was experiencing chest pain and discomfort. After triage this lady soon discovered that I was in afib and she deliberately let me wait for 6 hours. Er staff could not believe that she put me off like that considering the severity of my situation. This woman who works at the front desk should be fired or at the very least be retrained. She doesn't represent the hospital well and shines a bad light as she is mean and nasty to people who seek medical treatment. 
LGH CARDTELE