If I wanted a virtual appointment I would have signed up for that. The video would freeze and break up, it was hard to tell if she heard or understood what I was saying. All seemed to be very much cross it off the list (ears check, nose check, throat check etc.) here's a prescription for cough medecine (that hasn't helped at all) and take some OTC decongestant. If it doesn't get better go to your PCP. Why did I waste my time going out in the cold feeling like ctap?  While the woman in the clinic who worked the tech was nice the visit was a waste of time. I liked that this was part of the same network as my PCP but If that's how the advocate Walgreens clinics are running now I'll find somewhere else to go. 
ACGG