The continuity of care was horrible. We were told to go to the ER from a primary doctor at Ascension because he wanted to have my Aunt followed by Kosempa for a fractured humerus. Unfortunately none of her films that were taken 3 hours earlier could be seen and she had to have more x-rays. Before she had the x-rays she was told that the Ortho surgeon on call said to put a sling in her and see him in 2 weeks. We were just told by her primaries nurse that it was a very bad fracture and to get to the ER. How does an Ortho surgeon send someone home and tell them to follow up when he hasn't even seen any x-rays. We were then told that they wouldn't do surgery anyway because they like to wait til the swelling hows down. The injury is 10 days out and there is no longer any swelling. This is the poorest display of care I have ever seen. Her records were not updated either and the personal information on them is all wrong. 3 hours in the ER, never saw a doctor (only a PA), and sent home with a sling and told to follow up from a surgeon who never saw the x-rays.  Incidentally she is 82 and lives on her own. 
ASLSS ED