Check in was different because of a change in the livewell precheck in process online.  Now, in order to check in online, you have to prepay your copay and deductible BEFORE service which is insane. If you don't pay up, you can't complete the online prechek in.   I loved precheck in online but will no longer use it.  The check in person will have to do all the work, it will cause longer waits, and I will still refuse to pay until service is run through my insurance.  This new process wastes everybody's time.  If you want to know exactly what to do to fix it, you can call me.  414-719-4196.  You took a really slick process and made it useless.  Technology is supposed to make things easier, but whoever came up with this extra step does not understand things from the customer side, or even worse, they don't care.
ASLMC MRI