The only problem I had was with communication from you.  I was told to set up a telephone appointment to discuss my medications.  Then I received an e-mail from you to do my pre-appointment check in.  When I went into Live Well it said my appointment was a virtual  one.  Then I received an e-mail saying it was a in-office appointment, advising that I should arrive 15 minutes before my appointment.  I called to find out what kind of appointment I had and I was told it was a phone appointment.  A day or so before the appointment I received another e-mail telling me to do my pre-check in.  I went into Live Well and had to add what state I was in, and it again stated it was a virtual visit.  When the time got closer, I got my phone handy and also opened up Zoom on my tablet so I was ready whatever it was.  Dr Sureddi's nurse called when it was time to make sure I was ready when the doctor was.  I then had a phone visit with the doctor when she was free.  VERY confusing situation!  Dr Sureddi was great as always, as was her nurse Janine, but the confusion in communication should not have happened.
LSMCC Internal Medicine