I would like to use this opportunity to complain about the telephone system at Advocate Aurora. If you receive a phone message from a doctor's office and you call the number they provided, it turns out to be the main number, which makes you listen to all the choices and choose which number pertains to your call. Then a person answers but puts you on hold, which lasts forever, and all the while you are bombarded with messages about any- and everything the facility is promoting. Many times I have hung up in frustration. It DOES NOT have to be that way. And your LiveWell site is worse because it does not provide choices for all the users' needs. I recommend you hire an expert to analyze the webite's deficiencies.
Chicago 4025 Western Family Practice