Earlier this year I had a post-surgery hospitalization at Froedtert. The level of care, or at least my perception of, was night and day.  The Froedtert RNs, most of them,  seemed like they couldn't possibly have cared less about me or what I needed.  Most of them would not engage in conversation.   The RNs at Aurora,  in addition to giving good care, were personable and would engage in conversation. CNAs too   
36 OBS