The receptionist was not as warm, friendly & caring.  I was wearing a child's mask and pointed out to her that I was wearing one because there were no adult ones. She said I'll get some more. She did not!  Then, when the younger girl came in, she had a nice personal conversation with her. After about 20 minutes, the receptionist that "helped" me, asked the younger girl to get more masks. Just her whole overall attitude was not welcoming or caring.   Dr. Bacchus, however, is top notch and if I could have him as my personal doctor I would jump at the chance.  He took his time and explained everything thoroughly including options for me to choose from.  I never felt rushed in my appointment. I felt that he cared about me and what was important to me.  I could tell he was very knowledgeable, and could speak in terms that I could understand.  He made me feel a renewed optimism in the medical field.  Love that he supports natural home alternatives.  My overall experience with Dr. Bacchus was excellent! 
Lake Geneva WI LWI