Please, please, please bring back the reservation system and online wait times.  Having 40+ people crammed into a small waiting area coughing and blowing their noses all over each other spreads disease.   I don't want to go through that again - it was so much better when you could make a reservation or check the wait time and make a decision rather than being at the mercy of who showed up before you.  Deal breaker....
Kenosha WI AKW