The person checking me in warned me there was a long wait.  This was good strategy because I was prepared for a long wait (you had only two MDs in the building), but wait was relatively short.  The nurse who started me off was helpful, explained everyging, and very respectful of me as a patient.  She was really first rate, and the woman who took blood (I never caught her name -- she was Ecuador) -- was superb.  I barely felt the needle go in.  The MD (I think her name was Lauren, was thorough efficient, ran a couple of tests to makes sure I was ok, and was at the same time kind and compassionate.  I hope I have her every time I come to your facility.  Give them all an A+.
Good Hope GH