The Aurora system is not good. The provider is very good. There is an obvious problem from administration making providers rush, and from a very bad communication system. I saw a specialist a month ago who forwarded information that never reached my provider. Further, records from previous procedures are not in my file. Whenever I have a question, I don't talk to the same person and then I have to call back numerous times to get a response. This is not a problem of the actual people working in the office, but in a grossly inefficient and incompetent system. There is almost no continuity of care. 
OSW FAM MED A