Hello, my name is Edith, and my advice for the hospital is that they should restrict the entrance of the ER for the people who's being treated only, like zero companions for grownups. Of course, for kids, the parents should be allowed.  But for me as a grownup, I will go by myself and I'll bring more people with me because it's an emergency room. My experience was awful at the waiting room because it was so crowded. It was, you know, sick people with companions, and it was not room enough for us to sit, and I liked that it was a lot of security guards, but still, the place was so crowded.
CMC ED