The Professional Technicians were truly amazing, kind, supportive and attentive.  However, prior to meeting them for the procedure, I felt like a football, being tossed from spot to spot/person to person.  Just trying to make an appointment gave me a headache.  How much did you spend on the stupid "phone hell"?  I went round and round, got cut off 3 times, had to call my physician for a new prescription, was transferred 4 times, 3 times back to the same PHONE-HELL-PRESS-THIS-BUTTON.  For God's sake, YOU sent me the letter.  Why didn't you give me the number that I needed?  Frustrating, time consuming and stupid, none of which I should have to go through to PAY for your service - YES YOU ARE A SERVICE!  I went to check in - was told with a pointer finger "check in at the kiosk" - lousy lack of personalization for my first contact.  Then told to sit - am I your dog?  Then a person comes over, with an attitude, as follows - "Lynn? (yes) Birthday? (xx/xx/xxx, which I was asked at least 5 times.  Very personal, I don't ever remember giving ANYONE permission to use that information as my password) Address? (xxxxxxx)" and slaps a wristband on me and another pointed finger - "you can wait over there" like I have a choice.  New person, a little kinder, directs me to change with her list of rules - ending with "wait here and someone will be with you."  AND I RESPOND THANK YOU, now that I feel like a bad sandwich everyone has taken a bite of but no one wants to finish.  Please make a note that the Ultra-Sound Technician and the Mammogram Technician were so supportive and understanding, they relieved most of my frustration and even allowed me a cry - however, I am already not looking forward to my appointment next year and would caution anyone planning on making one with you that leading up to the tests SUCKS!
LGH MAMMO