While my in person experience was great my son had a reaction to the medication the next day.  I called Advocate 2x to try and have a new script and the associate who answered left 2 urgent messages for the urgent care to call me and they never did.  My son was in a lot of pain with an ear infection so we had to take him to a Walgreens clinic just so he could have a new physician give a new medication.  Terrible experience, even the nurses at Walgreens were trying to reach the staff and they weren't answering their calls. 
IC Des Plaines