The intake service.  The intake... personnel did not listen to what I had to say.  They tried to say that I was a psych patient when I wasn't.  I stayed there extremely a long time from 6:30 p.m. until 5:15 the next morning, which was I believe a long wait.  It's like we weren't, as patients, weren't taken seriously our illnesses and they just really took their time about making sure we were taken care of.  The cleanliness of the lobby and the rooms were not... it was not what it should have been*
SSH ED