I love Dr Gundelly, and she really does care about her patients.  My issue is in no way related to the care I received from her.  My issue is with Aurora itself and their billing.  Seems ever since ACA, facilities are changing how they bill.  I worked in insurance for 30 years and never saw doctors adding a 25 modifier to a preventive visit so that if a patients answers the doctors question on is there anything else, they will be billed for another doctor visit.  To me it is a total scam and they should be ashamed of themselves.  The patients are the ones Aurora is sticking it to.  It's wrong.  It's hard enough for people with no experience working with billing and insurance, but seems like Aurora is just looking for more ways to sock it to patients and insurance companies.  Insurance is the ones paying the bills, but you look for more ways to get more out of them.  The company I worked for lost 900 million dollars in 9 months, so it certainly isn't the insurance companies that have totally messed up the medial system in the US.  You can do better than this.
CC Internal Medicine