When i came in, i was told by the lady at the front desk to sign thw financial disclosure or i couldnt see my provider.   When Mario had called me two days before i asked what the out of pocket cost would be. He could not tell me. I asked if he could find out he said he did not know that information. Prior to this appointment at 9:45am, the provider cancelled my last two appointments, so i hadnt been seen her in 5months… this wouldn't have been an issue if i had seen her before.   So i got told either i sign the disclosure or i dont see my provider. It wasn't until AFTER i signed it, i was offered the billing number by one of the other two ladies at the front desk. I politely suggested to them that they should be sharing this information with the other front desk staff because i would have been able to call before my appointment and not be forced to sign or not see my provider.   I found it very disheartening that my health was of no concern to them other than to make sure i was responsible for the payment even though, they NEVER told me the cost of that appointment. Was rather upset. I let both providers know that day. The lady at the front desk was very rude about it too, so embarrassing to me.
OSW Endocrinology