My visit was nothing short of a disappointment. I brought myself and my son there for treatment of a cough that I have had x2 months and my son had been sick x2 weeks. I am an educated ER nurse capable of managing illness for myself and my children at home. If I'm coming to see a provider it is because I need something more than OTC and homeopathic remedies can treat. Robert McKibben, PA did not offer me anything. He made suggestions for OTC and homeopathic remedies that I was already doing! These were not working which is why I came in. PA McKibben came into the exam room with the mindset of not listening to me or providing me with anything. I have a huge issue with this. Not only for myself but other patients. Urgent care has the ability to help the patients in our community and some providers (not all) are not taking the initiative and responsibility to properly care for patients. When patients aren't properly cared for they just become sicker and end up in the ER. Or they are inappropriately referred to the ER for a work up that could be completed in the UC. I left there feeling beyond frustrated and not any better. But yet it was documented in my chart that "patient left in stable and 'improved' condition" This is just not true, I was not improved, nothing was done for me. I am an educated person and I found the "care that I was provided" insulting.
Sheboygan WI SHW