Front desk staff were negligent, I checked in nearly 30min early for the appointment, then the same girl who "checked me in" continued to tell me that I was a no show to the appointment when I had been sitting in the waiting area for 45min. Did not log that I called and told them I would be arriving early, did not correctly check me in when I arrived, proceeded to argue with me in front of everyone that I "no showed" when I was in the waiting area the entire time. The doctor is great but the front desk staff need better training.
Chicago 4025 Western OB