I did the save my spot online and when we registered we were told that we were next. After waiting 45 minutes and a lot of people were taken in, I went and asked again and was told we were next. Another person was taken before us. So everyone in the lobby for the walk-in clinic wa taken before we were, even though we registered online. If you aren't going to honor the people who did the save my spot, then don't offer it.
Cedar Creek CC