The guy are the reception desk was very kind and helpful, he explained things well and worked with us to find information we needed.  The EMT who brought us back worked well with my 3 year old and was patient  and kind.  We did not see a nurse but the doctor came in and check my son over and was quick but informative. He explained that there was a different patient that needed emergency attention and apologized that we didn't see a nurse and that things were a little crazy but it was due to that. It was an overall good experience and I would use that urgent care again. 
KAU UC