First of all. All I needed was an x-ray. The person on the phone said I had to go to urgent care or emergency room. Urgent care informed me in the past two weeks that they were full past 8 o'clock. The emergency room I sat for five hours. I have two asthmatics at home as well as a husband with COPD. This is the woman on the phone she said hang on after I was insistent when she came back she said she'll see what she can do. In other words she may or may not give me an x-ray she said correct , so when I called there, the woman on the phone said I was scheduled for an x-ray. You are only as good as the person who answers your phone. My son is a partner at a prestige law firm. They have fired people who are not friendly informed and do their job , she is not a doctor. Why did she say that to me. Another time I went in because I have bone bone on my knee. Dr. Sauer wanted to know how my panic disorder was when he was looking at the x-ray. My panic disorder was diagnosed by psychiatrist 35 years ago. I wanted to say I'm pretty sure the chemicals in my brain has nothing to do with the bone loss in my knee instead I just said fine, you won't do anything with this. Your receptionist in every single Aurora I go to our completely uniformed and ill equipped to do their job! Do you want to make money or not. Since  I don't think you care too much about the healthcare.
AHCK Ophthalmology