Everyone from reception desk, nurses and doctor were so kind and caring ! Listened to all my concerns. Treated my Grandson with kindness and gentleness to make his experience a good experience and it was! He did great! Had his first nebulizer treatment right in the office. Stickers and cars kept him busy and everyone treated us with such empathy and kindness especially because of the wait time. I arrived somewhere around 5pm and I think it was 7pm when I was put in a room to see the doctor . ( at that time in the waiting room there was only 1 other person) Thankfully, I was not rushed and they took the time necessary really went above and beyond. We left around 8pm. Mind you they were treating a 2 year old. Even the security guard and other staff members all treated us with kindness, smiles and even laughter as I kept my little one busy while we waited! There was only 1 doctor on staff that day from 8-8. Possibly my experience could have been more pleasant without the long long wait but the level of professionalism, kindness and caring made the whole experience worth it. I appreciate everyone that took care of us!
IC Orland Park