I needed to get a blood test. I explained to the girl I had bad veins.  She tried 4 times to get blood before the nurse came in to see what was taking so long.  They finally called the phlebotomist and she got it in one try.  I explained to the girl she's not supposed to go past three times but she continued. Now the top of my hand hurts and is very swollen. They really need to listen to the patient and make the best decisions. She was also going in and out of my veins. I'm not sure why as now I'm going to have so many bruises. Please talk to the people "practicing" not to do this anymore. 
Royal UC