My original appointment was canceled due to the doctor was going to be off si it was rescheduled.   I was not near my calendar when they called.  The rescheduled appointment would not work for me as I needed to work late that day and would have been 5-10 minutes late so I tried to reschedule and she couldn't find an appointment that would work so she just put a note in that I would be late.  The next day they called and said I can't be late that I need to arrive 15 minutes early so the nurse could get me in a room so she found an appointment that would work for me.  I arrived at my appointment 15 minutes early.   My appointment was for 3:40 and they did not bring me to a room until 4:00.  The nurse finished in 10 minutes and the doctor came into the room at 4:22.  Why did I have to arrive 15 minutes early?  Why couldn't I have been 5-10 minutes late?  
Green Bay Willows FP