Dr Napier demonstrated poor listening skills and was unwilling to explain treatment options when directly asked. He was impersonal, failing to introduce himself or read my chart well enough to know basic details like the name I go by. He failed to follow basic consent guidelines while examining me, not verbally informing me of what he would be doing next or where he would be touching me. He made a dictation call while I was in the room in which he repeatedly misgendered me. When I gave him the correct information (which again is easily visible in my chart) he made no apology and didn't even know the meaning of AFAB (assigned female at birth). I will be requesting a change of providers. I strongly suggest Dr Napier be required to train in transgender, nonbinary, and gender nonconforming cultural awareness as well as review best practices of consent, bedside manner, and active listening. The prescription he prescribed is of the same type of one that I previously discontinued due to both its ineffectiveness in treating migraine and adverse side effects. If he had been listening he would have not prescribed it. He was also unwilling to explain why he thought nerve block injections would not be effective or provide additional information about Botox injections when I stated I was was not comfortable with the idea of Botox but  willing to learn more. Instead he pointed at a poster on the wall for me to read. In order for me to come to appointments in search of care I go to considerable lengths planning and arranging transportation. Taking the ride to get to the appointment puts me in increased pain both during transport and for days afterwards. Which I say to emphasize how detrimental a negative experience like this appointment is. The fewer doctors that I find can treat me with basic respect and provide the care I come seeking the less motivated I become to continue to seek care. The stress of these types of encounters also causes a flare in my symptoms for days. I strongly encourage Aurora to require competency in inclusive practices for all staff as well as policy to ensure patients are protected if staff refuses to follow those practices because not being inclusive has a significant impact on patient health. No patient should have to trade receiving care for one ailment for the real effects of not being treated like a equal human being. At this point I have encountered only couple of doctors and maybe one staff member who has had any awareness let alone followed best practices regarding interacting with a nonbinary patient. I have had to advocate for myself and correct people countless times. It is exhausting and not good healthcare. I would also suggest you revise both your forms and computer system to make these inclusive practices easier to follow and provide a better patient experience. 
ABM Neurology