This was my first mammogram at G.S. Hospital. I have been a patient at OSF Susan B. Komen, Center for Health in central Illinois. I was led to a room to change into a gown. It clearly was not sanitized since the last person was in there. I had to shove all my clothes in a bag and carry them with me through the hallway to the room where the test would be done. I was told this has been the procedure since COVID & I wouldnt be coming back to the same room. I was the last appointment for the evening and I still don't understand why I couldn't have left my clothes folded nicely in the room---especially since I was brought back to the same location to change after the test, but this time was told go into any room. I stepped into 2 which clearly weren't sanitized and then went into a third that was. My other concern is that when I got to the room where the test would take place, I had to put my bag with my clothes on the floor if I wanted to sit down as questions were asked of me for medical history. I am 64 & was asked questions about my first period and last period. I had no idea, the technician told me to guess. Why is this info needed? I also could not remember medical info of family and I'm quite sure she simply put down that no one had breast cancer which isnt true. I am hoping that I can go into the portal and correct what was entered. I need to go back for another view and a sonogram and am not looking forward to it and am seriously thinking of driving 3 hrs and returning to my previous provider. Since Sept. I used the ER, was hospitalized and had several procedures, attended cardiac rehab & the sleep lab and my experiences could not have been better. Very disappointed with the breast care dept. I always had a very positive experience with previous provider. Thank you for asking.
GSH MAM/BRC