This is the second time I have had a procedure in this facility. The first time I was left alone for over an hour with no explanation...and when I brought it to a nurse's attention a lot of excuses were given. So, I was not looking forward to having another procedure at the facility. My first couple of nurses were great, Dr Grossman is great; however, the CRNA was not great. When I awoke in recovery I couldn't breathe. It was very scary and as I've since learned it is not an uncommon occurrence with the procedure I had preformed. Also, the male nurse kept saying he had never seen this before and it must be my COPD. It happened a second time a few minutes later and again the male nurse kept telling me he had never seen a patient do what I was doing (gasping for breath). When Ellen Rankin, the CNRA, came through the recovery, she stopped in my doorway, didn't bother to come close to me, and I could barely speak. She asked me what had happened and I said I was having a hard time breathing. She literally told me, well it happened because its January!!! She said that the facility gets very dry in January. Then she walked away. I then heard the male nurse say to her, oh I didn't know that could happen.  It happened because of the procedure and what can happen with VCP.....trouble breathing is something I'm still struggling with.  When I was taken back to my room I asked to go to the bathroom. I was told I couldn't use the bathroom close to my room; that bathroom was only for people with mobility issues. I have mobility issues it just wasn't what I was having taken care of that day. I was supposed to walk down two halls to get to a bathroom. I didn't do that walk and didn't use the bathroom. The nurse I had taking care of me then and for my release was very kind and wanted to help with my being upset; however, I was so destressed at that point I didn't want to talk to a charge nurse or anyone else, I just wanted to go home.  I truly hope I never have to return to that facility.  I think it is mismanaged, understaffed, and the folks being hired are not the best in their field.
ABMC EAST OR