I was thoroughly impressed with the entire staff and operations based on my first experience there. From the courtesy and efficiency of the gentlemen checking me in at the front desk to the care and professionalism of the medical staff, the experience was beyond my expectations. There was obvious trust and rapport between the medical team. Dr Lennertz was impressive with his explanation of my health issue before the procedure and talking me through every step of the process as it was performed so there were no surprises. After the procedure, I was treated with further care and kindness during my brief recovery. The efficiency of the entire operation was amazing. I spent very little time waiting as the staff interacted seamlessly, including scheduling my next appointment at an appropriate time during recovery so I was able to leave directly from there with all my needs met. This was probably the most impressive medical visit of my life. This team had a great process that was well executed and everyone I interacted with was on point. I am grateful for the excellent care I received for the most painful and debilitating condition I have ever experienced. Many thanks to everyone involved!
WA Pain