First, I would like to compliment Annie, the technician who took my ultrasound.  Her whole demeanor was receptive and gave me a calm needed for this test. My anxiety is always high because of what the results may convey. Her friendly manner was greatly appreciated and overshadowed by the reception I received in registration, Mary Lou, was the clerk who checked me in for the appointment.  Her manner was aggressive and off putting, In my opinion, she needs training in customer service! 
PH-Ultra