There was no one at the reception desk until 9:30am even though they opened at 9.  No one came out to tell everyone waiting what was going on.  I called the Green Bay clinic and that receptionist found out for me that the receptionist who was supposed to be there was running late. The provider & nurses also had no idea that had been going on once we got back and I filled them in.  Poor communication from front desk staff/management.  Would have been much more understanding had they told the care staff & they could have informed the patients waiting it would be a short wait for someone to register us.  
KAU UC