Frustrated with this office because I called a week before I was seen and told to go to the walk-in. The Walkin to me when I have a respiratory infection is worthless they don't listen or bothered to look at your past history. I called the physicians office back after being told that it would take over three hours to be seen at the walk-in, I again told my doctors office that I would like to be seen one that the walk-in would be at least three hours and again asked to see the doctor even if I had to wait 24 to 48 hours. Funny thing they said they had an opening at 7:15 on Monday. I was seen and then through diagnostic x-rays was told I had walking pneumonia. No duh. I have a strong history of bronchitis and occasionally going into pneumonia. That's why I wanted to be seen with the first call that I made to my doctors office I do not have any complaint against Dr Santerelli as he is very good at treating aggressively to get rid of what problem is. It's ridiculous that I had to allow my respiratory issues to get to the point of pneumonia when I had called almost a week earlier, requesting that appointment and then during that week, I got progressively worse. 
Kenosha 15th Place FP