Yes, I would suggest that the providers listen better to the parents of the patient and take into consideration their thoughts and look at the whole picture of the patient versus quickly assessing them and then coming back one time to discharge the patient. I don't feel the ER took its time and kind of rushed through our visit. The nurse was wonderful, although I felt the physician was quick and provided little to no follow-up in the case the patient needed to return or had complication. I would not return to this facility had I not been in network.
SH ED