Consistency is telling. ADVOCATE CHRIST matched "Excellance" encompassing my 3/8/2017 open heart surgery performed by Dr. Phillip Alexander and that took a week plus vs my one day ablation by Dr. Spear. On both occasions all staff/nurses rep the Best of Care and Medicine. My hope and request to you is simply use my 1/29/24 record/chart to deliver positive reinforcement to each staff  member who provided that "excellance." Thank You So Much! 
CMC EP