Great clinic! The staff is always kind and helpful. However, my last visit required my 2 year old to get his vaccine and we did the flu shot as well. When the nurse administered his first vaccine, my son pushed away at her needle and ended up scraping his leg about an inch long and I saw a poke mark at a different location. He bled from the scratch and I saw the needle was bent in half. I know accident happen, but she could've acknowledge the accident. She didn't say anything. I didn't hold down my son's hands because I was focused on distracting him from the shots happening. And perhaps the nurse should've told me to hold his hands. Maybe we both weren't thinking. I guess I didn't realize my son became stronger than his last visit, and the thought didn't come to my head. I just felt bad for him and didn't bring it up to the nurse. But her letting me know what happened would've been nice. I would say please be careful. Now I know for the future.
Southwest Pediatrics Ltd