I had a terrible experience with the nursing staff when entering into my appointment. The nurse was demanding, degrading and rude.  This happened and when I asked if we could discuss issues not related to the reason for my visit at another appointment.  I let her know that I was experiencing an anxiety attack and really wanted to focus on my appointment.  When I asked her to move on to currently related issues - rather than following up on those she huffed, mumbled inappropriate words under her breath and when I asked her what she was saying she stormed out of the exam room.  My anxiety worsened rather than improving when I heard her talking about me outside in the hallway outside of my room in an unpleasant manner.  Overall it ruined my entire experience.  Dr entered into the room to me visibly upset at that point and had very little to say.  I let him know there was an issue with the nurse and he stared blankly at me and asked you mean my trusted nurse who does everything for me? At that point I was beyond frustrated and upset and asked if he could do what he needed to do to finish the appointment so that my prescription could be filled.  When I needed a blood test at the end of the appointment - I requested a different nurse and that request was accommodated.  She was the sweetest nurse ever! Seller tried to console me and calm me down from the anxiety.  I am thankful that nurses like that exist!  Do to this situation and the poor treatment I received- I have begun to search for a new general practitioner office.  That experience was unacceptable for any health care provider and I deserve to be treated with dignity, care and respect. 
Wauconda 224 Brown Family Practice