I came to urgent care with not able to lift right arm due to pain, I had a rotator cuff surgery in 2019 was in concerned that it was torn again, nurse practitioner came in ask what was wrong after explaining to her she only listen to my breathing after taking a couple of breaths, she never examined or  looked at my shoulder, she told me because I didn't fall or injured my shoulder there was no need for a X-ray and she was going to figure out what type of medication to give me 10 minutes later a nurse came in and gave me a shot and 1 Tylenol and she will bring my discharge papers and then another nurse came in and told me I was going upstairs to take a X-ray after being told by the doctor I didn't need one , after taking the X-ray came back the nurse came in with my discharge papers to tell me to take Tylenol and use ice packs and see the orthopedic and to exercise my arm. I didn't see the doctor explaining nothing about my X-ray or if the medication she gave me help with the pain. I end up at the hospital with excruciating pain at 3:30 in the morning and was told my rotator cuff my be torn , I got no medical attention from the urgent care, and no treatment this is the worst I have ever had and wil never visit that urgent care ever again. 
IC Beverly