Because the practicioner was remote, she was unable to properly assist me.  Instead of prescribing me antibiotics, she sent me away, saying it was likely ear wax buildup.  As a result, my evening was spent in extreme, debilitating pain with very little sleep. Today, I went to an outpatient immediate care facility and saw a human being.  This nurse was able to see the issue, prescribe me antibiotics, listened more carefully, and told me, flat out, this was obviously not an ear wax issue, but an ear infection. The remote nurse at Walgreens told me to get debrox for ear wax.  The nurse today told me that not only did I not need that, but I never needed it.   I was sent away with instructions to use debrox, and number 2 on the "don't" list was "do not use if you have an ear infection. "
ACWM