This was my first ever appointment with a good Shepard doctor so I arrived early as requested. I did my online pre check in and even paid my deductible. I wasn't called into a patient room until 45 min after my appointment time which was 1 hr after my arrival. I didn't see the doctor for an additional 15 min after I was in the patient room. I was forced to miss a large project at work because of the delay. I wish my time was valued even a small amount. An update from staff explaining the delay would likely have sufficed. 
Wauconda 224 Brown Family Practice