The biggest disconnect was check in.  The blond girl at check-in was abrupt and with no caring, in our opinion.  She thought she knew because I fell that she knew my needs.  Everyone in charge of my MRI and arm xrays were great .  During my wait for xray results, I asked if they would wash & bandage my hand wounds.  A dark haired girl in black reluctantly and w/o explanation cleaned w/water and placed a plastic sheet w/ tape.  I have had other very pleasant experiences in the past at Aroura!
AMCG ED