The process of getting "in line" on line is not practical. The information i filled out on line was not used and had to be repeated when I arrived at my assigned time. You could just print it and have me initial it. Also the assigned time is meaningless. It is the exact same as walking in at that moment and getting in line. I waited and hour after my assigned time to be seen after waiting at home for and hour and a half. Once the person arrives and checks in at thier assigned time they should go to the top of the list, of course excluding true emergencies. Instead it is just first come first serve. Ridiculous. The on line process is useless. You should remove it. 
Kenosha WI AKW