The layout of the unit is awful. It appears there is never any staff anywhere as there is no central nursing station. Multiple visitors commented that "there is no staff" and it is directly related to the unit design. In addition, I never once received a phone call from a physician.  If I had not been at bedside for my 87 y/o father post admission when was the hospitalist going to call? After his pathetic  90 second visit? The discharge was completely unacceptable and poorly planned. This is not the first time. Who thinks it's appropriate to discharge an 87 y/o at 8pm on a Friday without ever having provided report to the receiving nurse. Yes, no report given. However, the very worst part is that my father was out of bed only one time during his 6 day stay and only because I demanded it. You tout your Baldridge award for quality? You claim you have a mobility programs in place, you actually have patient handling equipment yet nobody uses it. I am aghast and disappointed in my multiple experiences here. I expect more from the place at which I started my entire career in healthcare. 
UNIT 30