Everyone in Dr. Lai's office was very pleasant and professional.  In caring for my mother in the last six months of her life I have grown to appreciate IMMC's quality of care, cleanliness, and professionalism of all staff members.  What I saw at the hospitals Mom was in (Gottlieb and Loyola) has given me something to measure IMMC against. I can honestly say there is no where else I would rather be than IMMC for any and all of my healthcare needs now and in the future. I believe IMMC has set the standard of excellence that other hospitals, based on my own first hand experience, can not meet.
Chicago 3000 Halsted 509 General Surgery