The wait time to actually get into see the doctor was horrible. My son and I sat in the waiting room for about 2 hours before they called us back to the ER room. I understand that's not entirely your fault, but I feel they should prioritize their cases a little better. there was an older gentleman brought in on a stretcher from the ambulance who was transferred to a wheel chair and was still waiting when my son was called back. Horrible! I felt coming from urgent care, as the PA said she would call the ER and let them know we were coming that we wouldn't have to wait as long again (we sat in the waiting room at urgent care for an hour and a half) my poor son sat and cried in pain for hours and there was nothing I could do to help. The treatment he got once in a room was amazing, just heartbreaking to have to sit and watch him in so much pain. 
Wilkinson UC WUC