The front desk clerk was not friendly or kind. She acted like I was bothering her when I was checking in for my appointment and was rude.  (This is lady that tells you where to go when you first walk in - not the individuals at the numbered desks that take your insurance information.)   Agnes in the EKG/Cardiology department was very kind and thorough. She explained every she was doing and why. After my EKG was complete, she also helped to direct me to the next location I  had to go to in the facility. 
PH-Cardio