The communication lines are very subpar. I never received a nurse into my room and asked for someone after being there over three hours to assist and provide something for my child when we were there with two young children in the room. I never saw the surgeon. They never came in to talk to me, to talk to us about our child. The procedure was communicated to seem safe enough, but they didn't warn me that my child could potentially have a reaction or be completely burnt on their body and excruciating pain with no regard to sedation, topical protection, or anything of that nature. They just did the procedure, left him, left him be in agony pain.  I used*
OL ED