Although I waited for 2.5 hrs for my procedure, the staff checked on me, was apologetic and was genuine with their care for me. All staff were great and I felt truly cared for the entire time I was there. One thing that particularly stuck out to me is that my prep nurse walked me to the surgical room, and was there when I woke up. That provided comfort to me before I was put under and then after I woke up. 
AMCSC GI