The nurse who took my son's vitals and noted my child's weight had the weight display in kilograms, not pounds. It would have been helpful for the nurse to say my child's weight in pounds. Also, it would be nice to reserve a spot in line virtually/make an appointment online for pediatric immediate care. It is inefficient for staff time and patient's parents to have to call before leaving home in order to know how many patients are in the waiting room now before deciding to visit this location for immediate care. I would prefer being able to see this information online or make a same-day appointment online.
IC Wilmette