I had a great experience with the nurses and the doctor. I wish I could say the same about the office staff. I was called 15 minutes before my appointment that it was scheduled incorrectly and I'd have to make a second appointment and that the appointment I was coming to would just be a follow-up appointment from an ER visit. I was told that my well visit couldn't be combined with the ER follow up visit because my child wasn't "well" because he possibly had congestion from a cold still which is the oddest thing I've ever heard, especially since a cough/congestion from a cold car last 10-14 days. They wanted me to the schedule the appointment for the following week… where he might still be congested… didn't make sense. The nurse and doctor were nice enough to combine the appointments for me so I wouldn't need to make a second appointment and spend even more money coming into the office for essentially the same appointments.
Aurora 2285 Sequoia Peds