I am at Condell 3-4 times/year for blood draws and have been admitted for surgery/treatment several times in the last 10 years. Because my veins roll when trying to insert a needle, I give as much information as I can to the technician. The tech performing the CT scan also inserted the IV and I have never experienced as much pain or had my suggestion of trying a different location so thoroughly ignored. At one point I screemed which brought another technician running into the room. I asked the technician f she had hit a nerve (causing the intense pain) and she replied "I may have." I received no apology. After the scan she said we were finished and I could take my belongings and a different  tech walked me back to the waiting area. I was extremely upset and my wrist was extremely sore so I asked to speak to a supervisor. Ms. Cecilia Lima came out of her office, listened to my experience and offered to get me a warm pack to hold on my wrist to help reduce pain and swelling. I appreciated her listening and concern and firmly believe the tech who did the CT scan should never be doing blood draws. I also donated blood for many years because I'm B negative and have never had a technician so indifferent to my well being and certainly have never experienced pain during an IV insertion, sometimes discomfort but never intense pain. Whenever a tech has had a problem with a vein in the past, they know to have another tech complete the job rather than to continue pushing the needle around under the skin to snag the vein which is what the CT tech did. 
CND CAT