I would like to form a HIPPA complaint due to another patient enting my room while talking with the nurse, arguing with me that they were in the wrong room while the other nurse watched before finally getting up to take them else where, my appt was never scheduled which was a 45 minus wait time plus still waiting the normal amount of time for melissa, as well as the lack of not knowing my charts. Ive never been so fustrated to explain multiple cases(appointments with aurora and with melissa)which showed up in the app in great detail but my own nurse couldnt take the moment to read 5 minutes of cases up to this apt. Im very disappointed and dissatisfied because aurora was always my go to for medical health. It would seem i may have to look else where for my own safety of health and privacy.
MCS Family Practice