Your post-anesthesia protocols cost me and my insurance company quite a bit of extra money. I live four blocks from the hospital, yet you require medical transport or a known person to pick me up after surgery. I was not allowed to do an Uber and I was not allowed to walk home. The medical transport that you called couldn't pick me up for 90 minutes later than what the surgery required. But you also charge a hefty rate for time spent in post-surgery recovery... so a couple thousand dollars in needless post-op fees and $75 for a ride in a rusty van for less than four blocks could instead have been a $15 Uber ride. I think this is rather ludicrous. one of the reasons that I live in this neighborhood is because I can walk to and from a top notch medical facility, but your post anesthesia protocols nullify this. I would suggest modernizing your post anesthesia protocols and checking with the patient prior to going under anesthesia to see if they will accept an Uber rather than a medical transport. Have me sign a waiver. Then  have one of your technicians confirm an Uber on my phone and you can save people a couple thousand dollars per visit this way.
IMC DAS