I cannot say that I had a good experience. Front desk staff was awesome!!    My son, who is 10 months old was not feeling well. We were basically the only people there (one other older man). We were put in a room relatively fast but after that everything went downhill. The nurse we had was great (besides the fact she weighed him on the adult scale with all his clothes on, shoes, hat etc) but the NP was less than ideal. I felt rushed with her, her exam could have been a little more in depth. I did decline the rsv test because she said she wasn't concerned about his lungs and didn't hear anything. She told me a lot of instructions for OTC meds to do on him. Which was very fast and overwhelming. She said she would have everything written down for me. When I got our "go home" papers everything was very vague. I asked the nurse if everything was on there and the instructions read "follow label instructions." Upon going to Walgreens to pick up his prescription and OTC meds I was finding out the stuff she told me to do at home was not recommended for his age group. I got them anyway and just figured I would call UC when I got home for his proper dosing (which to begin with should have been told to me and figured out prior to me leaving). I called once I got home and ended up speaking with an MD who then told me my son cannot have Flonase (which was one of the OTC meds she told me to get him and was on our paperwork)… she did then get on the phone after and apologize for the confusion but all in all if I wouldn't have called back and just did it what would have happened? I even clarified with her in the room when she told me Flonase, if I should get children's and she said no you can use the one you have at home (I use Flonase intermittently for my own allergies)  As this situation is not sitting with me well that now she told me a med to give him he cannot have, plus very vague instructions for everything else I ended up calling his primary on Monday. Come to find out she also under dosed him as well on his antibiotics. So now I have to re weigh him to get the right dosage.  If a doctor or NP is not used to seeing babies then they shouldn't be seeing them. Our human medical field is suppose to be trustworthy and while I understand we are all human and make mistakes. There are too many mistakes and carelessness with my situation. 
Lake Geneva WI LWI