I went to Advocate Breast care center on January 1th to have an ultrasound screening of the breasts.  You can imagine my shock and dismay when I was told by the receptionist that Medicare wasn't covering it.  Seriously, no one from your facility calls me beforehand to let me know that??  That is unacceptable! Ironically I had called Advocate Breast care center at least a week beforehand to make sure it was covered because it had to be rewritten once already so Medicare would cover the test. I was told by an employee (don't have her name) when I called that it was now covered by Medicare.  I was relieved and went in yesterday to have the test and I am hit with the news that they are not covering it.  The only bright spot yesterday during this mess was that the receptionist got a technician named Nancy to talk to me and explain what needs to be done.  I am very disappointed with your facility. Other facilities at other hospitals etc have called me beforehand if there was a problem.  Someone needs to be trained better.  This is a huge problem.
CMC CBC US