With Dr. Ruchita Patel and her staff it is ALWAYS A PLEASURE to interact with them! Dr. Patel is a very good doctor in my opinion and I respect and appreciate her medical advice! She really seems to care greatly for her patients & their well-being. I look forward to seeing her in the future! The ONLY THING I would like to see changed is the ability to contact her or her staff made easier through the Portal! It is not just her and her staff that it seems to have become more difficult to send messages to my Healthcare providers using the Portal! I tried to contact my primary doctor or her nurse (via message like I was able to do some months ago) via the Portal and it seems like that can be done through it is to schedule a appointment with a doctor! What is up with that? Sometimes communication between myself and my providers and or their staff is ALL THAT IS NEEDED & not an office visit! Please change this back to where we can communicate with our providers! Thank you in advance for your help with this matter!!
Oak Lawn Outpatient 9555 52nd Endo