You can most improve on your wait times. I sat in the emergency room for six and a half... close to six hours, and the only thing that was accomplished was my vitals. I left the facility and they did not even know I left the facility after signing myself out. I got a call, five hours later after leaving, about my name being called. You guys can do a way better time, better... you guys can do way better on intake and time waiting, so people don't have to wait so long for your services.
SSH ED