I love my doctor but scheduling an appointment is the worst. No direct phone number to contact the Wauconda office when needing service right away. I've had a bad experience when trying to schedule a pre-op exam after breaking bones in my leg. I needed the exam asap as surgery was scheduled for the following week. The admin staff in the office could care less about my situation and were of no help whatsoever. Afterward, my surgeon tried contacting the Wauconda office through the call center as this is the only number available and was refused to be connected. I wound up having to go to another facility for my pre-op exam. I have several friends that use this location all having the same complaint.
Wauconda 224 Brown Family Practice