I had asked specifically when scheduling this colonoscopy about needing a 2 day prep based on my last colonoscopy. The scheduler told me she confirmed that I needed a 2 day prep with Dr. Paramdurthy. I followed the instructions sent to me but apparently those instructions may not have been correct. When I explained that I was concerned about a bad prep to the nurse who checked me in she didn't take it very seriously. When I tried to explain this to Dr Paramdurthy after my procedure when she told me I wasn't cleaned out she just shrugged. She had no empathy. She is just focused on the procedure and not the person. Even her follow-up was only focused on what I shouldn't do, nothing about what my current diet or lifestyle are like. I will NEVER see her again. I don't trust her for my care.  The post procedure nurses were excellent. When I told them how frustrated I was they listened to me, they empathized and gave me actual suggestions for what to do if this should happen again.  But Dr. Parmadurthy was disappointing and the worst experience I've had in the 25 plus years I've been an Advocate Lutheran General patient. Someone messed up somewhere with my instructions and someone needs to take responsibility and explain what happened to me. I should not have to repeat this procedure because this team failed.  I alerted the scheduler that I needed the 2 day prep. The scheduler said that she confirmed this with Dr. Paramdurthy. I followed the instructions in the letter and when that failed I got blamed. Not ok and very bad patient care. 
LGH GIL