It seems to get your HMO primary  physician approved by insurance to contact you is very difficult. The insurance has tried to contact my selected Primary Physician also  the Pharmacy Pharmacist has tried and  complained no timely response. Other Doctors have expressed contact issues  as well as the insurance. The insurance thought I had changed my primary Doctor. While in Virginia at INOV hospital a group of Physicians and the Director of admissions complained for four days no contact! At times the medical at INOV were put on hold or held eight to twenty minutes. It became so serious that my my wife who nearly died after sustaining an overdose of Gabapenten prescribed 900 mg by my wife's primary Advocate Lutheran General Physician almost caused serious life conditions. She wasn't allowed to return to Chicago which cost me nearly $700 in change of airfare. Something is wrong with Advocate. I'm a member of Ill Masonic Medical Center charitable Grotto where we have put several millions into the Dental Dr Smiles Program over five million dollars. Advocate has lost its luster as a highly rated Hospital. This isn't the first instance of reported wrong patient care in your surgical unit where for a stent procedure I was asked if I'd like to have my leg split opened and a vein taken out. I protested I'm with IMMC then was open hand punched twice. What is wrong with Advocate where a simple procedure is gotten out of hand by a bunch of abusive actions and threats against a patient occurs. I can't ever recommend Advocate because if it happens to me why would I subject someone to such care. Why I hope that this isn't still continuing,
Park Ridge Nesset 1775 Ballard Internal Med R