We recognise the importance of building a comprehensive understanding of the needs of our customers, acknowledging that we have different customers who have different needs at different times.
Cydnabyddwn bwysigrwydd datblygu dealltwriaeth gynhwysfawr o anghenion ein cwsmeriaid, gan gydnabod bod gennym gwsmeriaid gwahanol sydd ag anghenion gwahanol ar adegau gwahanol.