The Board were informed that currently the measures for automation and feedback were separate and it was therefore suggested that these were merged to show quality of automated services.
Hysbyswyd y Bwrdd bod y mesurau ar gyfer awtomeiddio ac adborth ar wahân ar hyn o bryd ac awgrymwyd felly bod y rhain yn cael eu huno er mwyn dangos ansawdd gwasanaethau awtomataidd.