2.14 These standards require the company to keep records about some of the other standards, and about any complaints received by the company.
2.14 Mae’r safonau hyn yn ei gwneud yn ofynnol i’r cwmni gadw cofnodion ynglŷn â rhai o’r safonau eraill, ac am unrhyw gwynion a gyflwynir i’r cwmni.