You advise the client to obtain a claim form to protect her potential date of claim and offer details of services who can offer help to the client and her neighbour.
Rydych yn cynghori'r cleient i gael ffurflen hawlio i ddiogelu ei ddyddiad hawlio posibl ac yn cynnig manylion ynghylch gwasanaethau a all gynnig help i'r cleient a'i chymydog.