We would like to hear from companies and customers alike to see whether these standards reflect the expectations customers have when using online chat facilities as a means of communication.
Hoffem glywed gan gwmnïau a chwsmeriaid fel ei gilydd, i weld p’un a yw'r safonau hyn yn adlewyrchu'r disgwyliadau sydd gan gwsmeriaid wrth ddefnyddio cyfleuster sgwrsio ar-lein i gyfathrebu.