the guide could have an impact on customer service as they recommend a standard code of conduct for licensed drivers and dress code, which should contribute to professionalising the industry.
gallai'r canllaw effeithio ar wasanaeth cwsmeriaid am ei fod yn argymell cod ymddygiad safonol i yrwyr trwyddedig a chod gwisg, a ddylai gyfrannu at wneud y diwydiant yn fwy proffesiynol.