2.29 You must implement appropriate processes and procedures to effectively address concerns raised in relation to the conduct of persons undertaking work on your behalf.
2.29 Rhaid ichi roi prosesau a gweithdrefnau priodol ar waith i fynd i’r afael yn effeithiol â phryderon a godir mewn perthynas ag ymddygiad personau sy’n ymgymryd â gwaith ar eich rhan.