Dispute resolution – If you do not accept our findings or accept our offer of redress, you can refer the complaint to the Financial Ombudsman Service, which sets out its process on its website.
Datrys anghydfod – Os na fyddwch yn derbyn ein canfyddiadau neu’n derbyn ein cynnig o unioni cam, gallwch gyfeirio’r gŵyn at Wasanaeth yr Ombwdsmon Ariannol sy'n nodi ei broses ar ei wefan.