“Having sat on the board of the Welsh Contact Centre Forum for the past 15 years, I know that Wales has a range of competitive advantages to offer contact centre businesses.
“Drwy fod yn aelod o fwrdd Fforwm Canolfannau Cyswllt Cymru dros y 15 mlynedd diwethaf, rwy’n gwybod bod gan Gymru nifer o fanteision cystadleuol i’w cynnig i fusnesau canolfannau cyswllt.