There was a marked fall during the pandemic for most contact points in 2020, however the completion rates at all contact points has since recovered.
Roedd cwymp amlwg yn ystod y pandemig ar gyfer y rhan fwyaf o bwyntiau cyswllt yn 2020, ond mae'r cyfraddau cwblhau ar bob pwynt cyswllt wedi gwella ers hynny.