If you are dissatisfied with the way in which your complaint is dealt with, or with the outcome, you can refer the matter to the Public Services Ombudsman for Wales via:
Os ydych chi’n anfodlon ar y ffordd yr ymdrinnir â’ch cwyn, neu â’r canlyniad, gallwch gyfeirio’r mater at Ombwdsmon Gwasanaethau Cyhoeddus Cymru: