This dissatisfaction might arise from the actions of a member of staff, the processing of an application and the outcome of that application or from any area of work related to the DAF.
Gallai hyn fod yn anfodlonrwydd yn deillio o weithredoedd aelod o staff, y gwaith o brosesu cais a chanlyniad y cais hwnnw neu o unrhyw faes gwaith sy’n gysylltiedig â’r DAF.