Steps taken to avoid the issue in the future, including training for Welsh Government staff and staff of the contractor concerned on the provision of quality Welsh language services.
Camau wedi’u cymryd i osgoi’r mater i’r dyfodol, gan gynnwys hyfforddiant i staff Llywodraeth Cymru a staff y contractiwr dan sylw ar ddarparu gwasanaethau Cymraeg o ansawdd.