This meant working differently; adopting a partnership-led approach to supporting taxpayers and their representatives to help them pay the right amount of tax first time.
Roedd hyn yn golygu gweithio’n wahanol; cefnogi trethdalwyr a’u cynrychiolwyr mewn partneriaeth i’w helpu i dalu am y swm cywir o dreth y tro cyntaf.