Another respondent thought the changes seem to only bring positive effects and applicants would still speak to the same revenues staff and can choose to speak in Welsh.
Roedd ymatebydd arall o'r farn mai dim ond effeithiau cadarnhaol fyddai'n deillio o'r newidiadau ac y byddai ymgeiswyr yn siarad â'r un staff refeniw ac y gallant ddewis siarad Cymraeg o hyd.