PTR arrangements are governed by the National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (“the PTR regulations”).
Llywodraethir trefniadau’r broses ar sail Rheoliadau’r Gwasanaeth Iechyd Gwladol (Trefniadau Pryderon, Cwynion ac Iawn) (Cymru) 2011.