88% of those who had a telephone consultation were satisfied with the care received, compared with 95% of people who had a face-to-face appointment.
Roedd 88% o'r unigolion hynny a gafodd ymgynghoriad dros y ffôn yn fodlon â'r gofal a dderbyniwyd, o gymharu â 95% o bobl a gafodd apwyntiad wyneb yn wyneb.