Access - The overriding objective of handling vulnerable customers is to seek to provide them with the same access to products and services as is available to all customers.
Mynediad - Prif amcan ymdrin â chwsmeriaid sy'n agored i niwed yw ceisio rhoi'r un mynediad iddynt at gynnyrch a gwasanaethau ag sydd ar gael i bob cwsmer.