Data collection of those accessing the service are captured and those wishing to access the service through the medium of Welsh are assigned a Welsh speaking advisor.
Cesglir data oddi wrth y rhai sy’n ceisio mynediad i’r gwasanaeth a chlustnodir cynghorydd sy’n siarad Cymraeg ar gyfer y rhai sy’n dymuno derbyn gwasanaeth drwy gyfrwng y Gymraeg.