Service users are made aware of how the service provider will manage their data; boundaries to confidentiality and of how to complain regarding any breach of confidentiality.
Rhoddir gwybod i ddefnyddwyr gwasanaeth sut y bydd y darparwr gwasanaeth yn rheoli eu data; ffiniau cyfrinachedd a sut i gwyno am unrhyw achos o dorri cyfrinachedd.