When a call came in for a job which needed a manager’s input, the person staffing our help-desk would walk into the next room to speak to a contract manager and they would sort it out.
Os bydd angen cyfarfod pellach gyda’r chwythwr chwiban, yna dylid gofyn i’r aelod staff a yw am i hwn gael ei gynnal mewn lle y bydd pawb yn cytuno arno i ffwrdd o’r gweithle.