In line with our definition given above, complaints can be made if you are unhappy with our service or the way in which staff have treated you, for example because:
Yn unol â’n diffiniad a roddir uchod, gall cwynion gael eu gwneud os ydych yn anfodlon ar ein gwasanaeth neu’r ffordd y mae staff wedi eich trin chi, er enghraifft: