when were touchscreen interactive kiosks first introduced to commercial and retail settings
Interactive kiosk The first self-service, interactive kiosk was developed in 1977 at the University of Illinois at Urbana–Champaign by a pre-med student, Murray Lappe. The content was created on the PLATO computer system and accessible by plasma touch screen interface. The plasma display panel was invented at the University of Illinois by Donald L. Bitzer. Lappe's kiosk, called The Plato Hotline allowed students and visitors to find movies, maps, directories, bus schedules, extracurricular activities and courses. When it debuted in the U of Illinois Student Union in April 1977, more than 30,000 students, teachers and visitors stood in line during its first 6 weeks, to try their hand at a "personal computer" for the first time.
History of the graphical user interface Beginning in 1979, started by Steve Jobs and led by Jef Raskin, the Apple Lisa and Macintosh teams at Apple Computer (which included former members of the Xerox PARC group) continued to develop such ideas. The Lisa, released in 1983, featured a high-resolution stationery-based (document-centric) graphical interface atop an advanced hard disk based OS that featured such things as preemptive multitasking and graphically oriented inter-process communication. The comparatively simplified Macintosh, released in 1984 and designed to be lower in cost, was the first commercially successful product to use a multi-panel window interface. A desktop metaphor was used, in which files looked like pieces of paper. File directories looked like file folders. There were a set of desk accessories like a calculator, notepad, and alarm clock that the user could place around the screen as desired; and the user could delete files and folders by dragging them to a trash-can icon on the screen. The Macintosh, in contrast to the Lisa, used a program-centric rather than document-centric design. Apple revisited the document-centric design, in a limited manner, much later with OpenDoc.