상담은 해당일 오후2시부터 5시까지 구청 통합조사팀, 통합관리팀, 자활주거팀, 보건소 미래건강팀, 남대문지역상담센터로 구성된 합동상담반이 현장상담소를 설치하고 서비스에 나서는 방식이다.
Integrated counseling team, which is consisted of Integrated Investigation Team, Integrated Management Team, and Self-Supporting Residential Team, along with Future Health Team from public health center, and Namdaemun Counseling Center, will establish on-site counseling center and offer service from 2 p.m. to 5 p.m. on that day.