호텔 종사원의 직무열의와 조직 시민행동과의 관계를 경험적 연구를 바탕으로 분석한 결과, AAA 1, AAA 2의 연구결과를 지지하는 것으로 나타났다.
As a result of analyzing the relationship between hotel employees’ job enthusiasm and organizational civic behavior based on empirical research, it was found that the results of AAA 1 and AAA 2’s research were supported.