张家界在线7月27日讯(记者 张嘉洁)7月24日，河北游客与张家界导游因旅游购物发生纠纷，社会各界对此非常关注。今天下午，张家界市召开“7·24”涉旅纠纷新闻发布会，市政协副主席、市旅游局副局长周芳详细介绍这起涉旅纠纷调查情况。7月24日上午，湖南湘中旅国际旅行社有限公司导游顾某(男)和罗某某(女)带领河北唐山市游客(55人)游玩景点老院子后，将游客带到张家界市区南庄坪梅尼超市购物。游客表示不愿意进店购物，在导游顾某的劝说下，游客同意进店。12时17分，游客进入梅尼超市。几分钟后陆续有游客出来。领队于某某(男，48岁，河北省唐山市丰润区某居委会主任)联系导游顾某要求马上安排出发前往韶山，导游顾某未及时安排启程，因此双方发生争执。于某某12时28分用手包推搡导游顾某一下，随后，打电话到市旅游质监所投诉。导游顾某打电话召来朋友和少数导游与其理论，并拨打110报警。
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