Dia menerangkan bahwa perbankan dari sisi keuangan menunjukkan kinerja baik, namun kinerja tersebut belum mencerminkan kinerja yang seharusnya atau masih relatif rendah dibanding kinerja yang seharusnya dicapai.
However, Rockhim said although Bank Mandiri showed good performance in financial terms it had yet to show standard working performance as in this respect the bank's score was lower than it should be.