Hal ini menurut dia karena belum maksimalnya Direktorat Jenderal Pajak dalam memberikan pelayanan pajak serta masih rendahnya keinginan masyarakat untuk membayar pajak.
He said the slowness in the increase in the number of individual tax payers was due to the fact that the directorate general of taxes had not yet provided maximum service to the people while the people's desire to pay taxes was still low.