Hey guys, what's going on in today's episode? I had a really in-depth chat with Ravi Avila. Rob has just recently launched his fifth online business. And so we shared how he's been able to do this by Building Systems and processes that allow them to automate and delegate as much of the work as possible. So then he can focus on bigger picture ideas and spend time doing things. He loves. Let's jump into the interview and thanks again for tuning in so Robbie. Thanks for coming on the podcast. I think I discovered.Do you like we were talking white through your friend Jeff second year. He was a previous guest on the podcast. So for those that who are listening right now, I do you want to introduce yourself and tell us what you do? Yeah, of course now first of all, thank you so much for having me on here. One of my goals this year is to be getting on bigger and bigger stages bigger and bigger media presents and this definitely helps me towards that so I'm incredibly grateful for it. I hope you don't take it for Advantage. But yeah, so just A good friend of mine also one of my clients but essentially my name is rugged with Paula. I have a few different online businesses. One of our main one is a commission's on demand system where we teach real estate agents in North America how to get 30 to 50 books appointments with pre-qualified buyers and sellers every single week and that obviously leads to more closings and more deals. And I also have my personal brand coaching Consulting and on a very high level for some entrepreneurs I set up systems. Processes so they're allowed to essentially live the lifestyle. They want to live traveling the world, you know, a lot of people get into the online entrepreneurs space to because they want freedom and not have to work at 9:00 to 5:00 job. And then next thing they know they're spending 15 to 18 hours a day in a room working even harder for Less guaranteed money than they would for the 9 to 5. So, you know, that's a little pet project of mine is kind of pulling peoples head above the water. They're showing them what's actually possible showing them how to live the lifestyle that I think that's why I got into business in the first place. Nice. Yeah, let's kill. Yes. I'm sure we'll jump into some of the details of that but you only just first start on kind of your journey to where you are not I you know, did you just suddenly land in this whole online business space or you know, where you previously in that kind of 9 to 5 job before huh? Yeah, so I great question now, so it's actually pretty funny right? I had a conversation with somebody yesterday who shot her. Could put an application work with me. There's like oh, I got a masters in marketing. I was like, I don't have any degree in marketing man. If I told you my story that means absolutely zero to me but essentially to keep a very long story short whole life. I thought I was going to be a lawyer. You know, I saw suits on TV. I saw these different Law and Order and I thought this glamorous job you make a lot of money. That's what I want to do. So for absolutely zero reason whatsoever other than money I decided that's what I wanted to do and I put my my sights on that and And working every single day every action every move I did was dictated by me becoming a lawyer graduated from Florida state with honors and was taking a year off to start studying for the LSAT which in the United States is pretty much the law school admission test, and I wanted to get in one of the top 10 school. And so I was like, you know, I'll take a year off and focus on this and then I'll get into top 10 school and three days after I graduated from college. My dad was diagnosed with stage 3 lung cancer and he lives by himself. Elf and Atlanta Georgia, so I ended up kind of canceling all my plans moving in with him. And I I'm kind of a big headed guy. So I literally was like, well, I'm not going to stop studying so I pretty much every day for about 8 hours. I was studying for law school, but without the exact same time. I was driving my dad to and from chemo and radiation five days a week. So I was literally in the cancer unit study for law school in there are almost almost 10 months and To be transparent with you kind of keep this short. I just really realized after speaking to other lawyers and after seeing I mean, I don't want to get too sad here. But just seeing the age of some of the people in there and like you could just see it in their eyes. They said come out of nowhere and I can tell when I would literally would talk to some of these guys and Gary Vee talks about regret a lot of the times and I would talk to some of the people there and they would explain to me how you know, they kept on pushing stuff off. There was even a lawyer there got done saying I wanted to save up enough money so I could start living my life. And then this happens and it really debilitates you and so pretty much I was pretty scared to get out of the law school mindset of where I was going just because I had told everybody for 14 years that I was going to be a lawyer and that's what was expected of me. Right and I come from an Indian background and my dad and his family they all like either you be a lawyer or a doctor, right? And so essentially what happened was I took the test because I already put it about 8 months of work into it. I scored in the top ten percent of test takers in the United States. So I Have gone to one of the top 10 schools that I wanted to but after reading a fantastic book, it's called the subtle art of not giving a fuck after reading that book. I said, you know what I'm so afraid to tell other people that I don't want to do this that is literally ruining my life and I'm doing what other people want me to do. So I just woke up one morning walk downstairs and said Dad. I'm not going to be a lawyer and it's obviously that didn't go over too. Well with him. We're pretty much anybody else in my life and I started Googling online how to make money on. Online I found essentially Tai Lopez's course and I was working as SMA course and I was working as a waiter and Italian restaurant making less than fifteen hundred dollars a month while I was studying try to start my online business and you can imagine the look on a lot of my family's faces when you know, I was supposed to be going to you know, Chicago University College of Law School, like one of the top law schools in the nation and I dropped out to work in an Italian restaurant as a waiter. So who is a bit of a Jonah? Well, yeah, it was hard in the beginning. But I still you know, eventually when I started to get success people started coming around but I was joke around and talk to you know, I just was featured on Fox News a few weeks ago and I my aunt from she's from India called me to congratulate me. And then she said so when are you going back to law school? No, no want desire or need to get in this online space to be an online marketer or online entrepreneur, but very slowly started seeing people online. That's what I love about social media that people kind of don't talk about is that because I was able to see other people living those Lifestyles. I knew that it was attainable and I knew that I could do it myself and so I just put the work in and that's kind of how I got to where I am now. Yeah, and so he took the course by Tai Lopez and then I guess did you just you start a social media marketing in C or higher? That'll play identity where you are not yeah. So I took the course at supposed to be like, I don't know two-month course. I took it in about three days because I was I hadn't worked for a whole year. I was studying for law school and I was taking care of my dad. So I was like twelve thousand dollars in credit card debt since I graduated college, so I didn't work for a whole year. I was like, I gotta get money now so pretty much took the course and literally consumed it immediately and I love I think one of the biggest mistakes people take is not taking action immediately and I was like fuck it. So I I literally happened to be out at dinner with the girl. I was seeing at the time and nobody knew I was running a social media marketing agency right? Once again, I was so afraid about what other people were thinking that I didn't tell anybody what I was doing. They just thought I was a waiter and or they thought I was going to law school. And so I was having dinner with this young lady and her parents and her dad's a plastic surgeon and he's like, yeah, man, we're looking for someone to run our social media like we want someone to take care of it get us new leads have a suppressants out. There was like he was talking to Is his daughter and he said you know anybody that does that and I was like, oh I do that and he's like, oh you do and then the young lady I've been dating for four months was like you do. Yeah. I was like, yeah so literally walked in the next day because I don't know what their contracts I still remember the day. I was so nervous. I spent about eight hours a night before preparing everything doing a hot it I showed up there I started talking and he literally stopped me the motors, like look, I just believe you you seem like a good guy. Here's a check for $2,000 and I just stopped. Me in the middle of my presentation gave me a check for $2,000 and literally it was that moment that I knew I can make this a real thing. Like I can make this happen. This guy just paid me money like that and then it was tangible and so from in I literally quit my waiting job and I just went literally full force into to the online agency and that developed into lead generation and that developed into coaching and Consulting. Yeah until I don't get was this was this last year a few years ago or this was December of 2017 November December of 2017. So to a little over two years ago. Yeah, nice little uncertain. I you're one of your primary focus is on real estate lead generation. Yeah, I you know and all these online courses they tell you to stay away from real estate real estate agents for about a million different reasons, but for that exact same reason everyone stays away. I kind of figured well if I can figure it out, you know, that would be a huge opportunity has to me exactly so after much much much trial and error and I mean a lot of trial and error R we've really kind of hatched on a system here that is working better than anything else. I've seen out there. It's actually working so well now that I as a four months ago got my real estate license and I opened up a brokerage in the State of Florida and we run this exact same system and I had been doing for real estate agents for 14 months. I'm not running from my own Brokerage in the State of Florida as well. So we kind of put our money where our mouth is and literally we do it for other people we teach them how to do it. And then we also run it for ourselves. Yeah. I'm sure that's a good sound. In fact that you've had so much or seen so much success that actually you're convinced that at work enough to burn your own progress. It's definitely one of our unique selling propositions. Yeah people everyone's like well, you know, we get pitch this ten times a day. What makes you different and I'm going to say well how many of those marketers are real estate agents? And you said I hear crickets on the other end. So yeah, I definitely did it for multiple reasons. I say that yeah, and so he may be pricked on, you know exactly what it is you're doing so I guess in a nutshell real estate brokers or reagents, you know, they have houses that they need to sell and they want to find buyers is that yeah buyer's or seller's essentially like relatively some of the UK, but essentially what it is is these agents have been paying thousands of dollars a month is Zillow and Trulia and Redfin with almost no return on investment or they keep on having hidden fees or more charges or they don't have any control over it all and so what We must do is teach agents how to leverage YouTube ads Google ads and Facebook ads literally copy and paste funnels images and ads in order to generate the leads themselves. And then we teach them how to have those leads qualify through like an inner service agent. So essentially an assistant for literally dollars you can have each lead be qualified so that you're not picking up the phone and calling all the cold people. You actually having someone else do that for you warm them up and get them ready to know if they're either buying or selling a home and then they connect you with them in a book. At appointment so you're pretty much taking complete strangers to book appointments in your calendar pre-qualified through a system that's insanely easy to setup and very little maintenance on it. So we kind of figured it out Crack the Code and then in order to kind of bring it to more people. I developed this coaching program where we do six weeks twice a week coaching calls, and of course where I teach real estate agents and Brokers and team leaders how to actually do this for themselves. Yeah, and so touching on the point where you get them Via qualified lead, who is it that does the kind of warming up, you know calls in between before they are booked appointment and the diary so we teach them there's a handful of different Services out there that you can use we've used about 18 different ones between Automation and actually Outsourcing it and hiring your own virtual assistants. So we kind of know what works and what doesn't work. And so we show you people that you can pay, you know, a few dollars per lead to have it. The to have them qualify each lead for up to six months after they come in. We teach you how to find your own virtual assistants for $2 an hour train them how to do it, you know how to set up automation yourself. So we really usually give three different options. Here's the most expensive efficient. Here's a middle-of-the-road that that's that that's definitely doable but maybe not as efficient and then here's a cheapest result cheapest thing that you can do and still get results out of it. So we kind of give them an option because we know people's budgets very yeah. Yeah nice room. I think I was listening to Cast the other day and it was actually my friend Jeff that you mentioned. He was speaking about justly documenting different processes for businesses. And I think he mentioned a tool and then also, you know, just spoke to add a little bit on kind of high businesses should go bite it can you maybe would just touch on that and how do you highly think we'll process of Outsourcing a certain part of your business that It is obviously able to be outsourced. Yeah now so that's a fantastic question. So the reason you know, I just this like I told you last week I launched my fifth business. And the reason I had the how unable to launch Five businesses in two years. They're all playing into each other is because I love work less than four hours every week. And I know it's cliche but in my business I could work more I can work less if I want to but I've set up my life that way through systems and processes. I was lucky enough to be around some really great people and read some really fantastic books. I kind of touched on it a little bit about the difference between the the typical entrepreneur who is working 12-hour days doing every single thing themselves has nothing documented and is pretty much when you add up how much money they make at the end of the year divided by how many hours or putting in there usually making less than minimum wage and I knew that's not how I wanted to do it and I knew in 2019 you can leverage currency power. So like one like where I am right now managing Columbia. One u.s. Dollars three thousand Colombian pesos. So how to leverage workers and people in different countries where you can pay very little US Dollars and get an insane amount of work from people that are on pesos rupees as a really great saying I love it says life is amazing when you get paid in dollars you compensate your team and rupees and you live on pesos and that's literally a kind of a lifestyle that I live on right now. But essentially the idea behind it is that everyone thinks that they have this complicated. Unique proprietary system and I get it. We have a pretty proprietary system for a real estate agents, but people the missing people think is there's no way this can be systemize. There's no way this can be documented these changes every single time when in reality what we've seen by going through 43 different entrepreneurs showing them how to do it is that I really can be documented and you just need to kind of know how to do it and not only can it be documented but more often than not now what happens is like when I sat down with Jeff Jeff was kind of saying the same stuff when I sat down with Jeff it was like we realize where the inefficiencies were in his process and in his program and it is lead generation and it is Consulting we realize where he was actually wasting time and when you have to sit down and type something out on how you're doing something you you force yourself to realize the in efficiencies that you're doing and it and how you can kind of change it and that's literally exactly what we did down here. And so we figured out where he was spending most of his time that wasn't revenue-generating and what we did was we documented it. There's I think the program you're talking about is called Asana. Day, that's a fantastic website. It's free. You can pretty much create a checklist for your team to do on there. And what you can do is, you know, we find virtual sessions for a dollar fifty two dollars an hour to do this. That's what I did for Jeff. But pretty much what you're doing is creating a to-do list on that certain, you know task or objects the whether it's daily or whether it triggers when something else happens, and then now you just create an sop once a standard operating procedure and you never have to worry about it again, so that's really where I'm at in my business right now. Now and it's honestly once you get there, I had this conversation with Jeff yesterday. Once you get there in your business, if you literally can't beat it because any time you have an issue or a problem or something arise all it takes is about a three minute process to create a center operating procedure on how to handle that and then you can delegate that to the rest of your team and you never have to worry about that again and one of the reasons I said in the beginning that I think a tribute to some of the success I've had is that I take immediate action on things that I think are good for me and I'm able to take immediate action because you either a I have my team doing 90 percent of the work of what I do on a day-to-day week-to-week month-to-month basis. So I have a lot of free time. So when I see a good idea I can jump right into it or be if I hear a good idea and it's you know something that I'm like, oh I can create an sop for I'll create an sop forward and then my team can start doing it the next day and then I'm actually doing it quote unquote. But really I'm Outsourcing. It's my team. Yeah, and I think that's that's so valuable and I think for me that's something I know that I need to get better out even just then even just in day-to-day life, but mainly with this podcast, you know, I think something I picked up on an earlier guests as well was like you say I'd sourcing, you know the editing piece and just getting someone else to do that. So it frees up your own time to focus on different areas and like say jump into different ideas. Yeah, I mean what? So the editing these are doing is that driving your bottom line board? Like is that bringing you new guest on your podcast? Are you helping your audience reach more people during that time? Probably not. You're probably sitting there just having to edit something that while it may be a little complex. I can almost guarantee. You can find somebody and you know Bangladesh Pakistan India, the Philippines were ever for a few dollars to do that. And so I know you run a really successful podcast. I'll check it out myself, you know, your time has to be worth more than that. Yeah. And I know that it's super hard. Yeah, super hard to do it. Right? I literally the reason Jeff did it and the reason why most people do that work with me is because there has to be enough pain for you to do it and that usually comes when you pay so when somebody pays me a good bit of money for us to do that for them. We're now they're invested and now they have to make it happen. But if it's the pain is not there enough, right? So for you editing these videos like yeah, you know, you should change it, but maybe it's not hurting you enough for your day-to-day life. So you don't actually do it. So you have to think when is the pain going to be enough for you to actually say, you know, what enough is enough? Let me start. In a life, I need a live. Let me start free not the time to do the stuff that I want to do instead of spending it on just super mundane tasks like editing you're exactly right so prior to the episode. I think it was with another podcaster. He kind of revealed to me exactly what you said there, you know prior to that episode. I was doing all the editing on the podcast and doing all the essentially and he just pointed me in the direction of va's in the in the Philippines. And so that's exactly What I've done I've hired someone and he's able to you know, do that and obviously you pay them. But like you say it just frees you up to, you know, focus on on a sense of yeah, revenue-generating activities and finding, you know other people to come on the podcast and more important things like that. Yeah or living your life right now or doing something. You know, it's not all it doesn't all have to be business, right? Everyone's like oh, well, I don't really want more money. But well, you know, there's three things. I've learned people want in life time Freedom location Freedom or Financial Freedom. Right? And so the biggest one for me is probably time freedom. I want to wake up every single day and choose what I want to do and when I don't want to do but if I have you know, we have over eighty three clients right now. If I didn't have my virtual assistants here my team here my account managers, I would be you would never see me I wouldn't be on this podcast. Yeah, right, but As I have the systems in place and I have an amazing team that works with me were able to do what we want to do. And that's literally what I teach real estate agents as well right how to get virtual assistants to call expired listings for sale by owners listings. You know, how have them do the qualification process, etc, etc. So it doesn't matter what business you're in and it doesn't matter if you think you need it or you don't need it for a dollar fifty two dollars an hour. I guarantee you money back guarantee. There's something in your life that these people can be doing for you that will save up your time to allow. To either a make more money or be do more things that you love totally totally agree. Is there anything in your life that isn't move even strictly business that you have I'd sourced or documented as a process. Oh, yeah, I mean we do pretty much almost anything that I do that I can Outsource I do to be honest with you. But you know, I've had I've had my dinner reservations lunch reservations Airbnb travel flight reservations. What else have we had? I haven't personally done it, but I'll tell you I know somebody that has their tender being taken care of by virtual assistant, you know online dating being take care of by your presence today sendings. I have the other day. My mom's birthday happy birthday Mom. And she I guess she might not know this but I had you know, we're pretty slim down here right now. Like I said, I'm watching it business. And so I had my virtual assistant my team go and find a bike for her on Facebook Marketplace in our local area. Then negotiate the price of that bike down 30% and then pay that person over PayPal for that bike and I had my friend pick it up and drop it off my mom. So, you know, it's literally anything that comes up that I'm just like Like I could do this, but my time is better spent doing this or instead. I want to go on a helicopter ride or go atving or whatever. It is. I can just have them do it and they are insanely efficient. I've heard horror stories about virtual assistants, but if you know where to find them and you know how to train them. I have a complete and total faith in mind. So it's literally people stop fairies. I'm thing to thing. I've had people do research reports form school reports for him. Like it doesn't if you can do it yourself and you don't have some kind of advanced amazing training then You can most likely do it and even if you do have it in some Advanced amazing training like we run Facebook ads and I've taught my team how to do the Facebook ads part of it. So they're literally these virtual assistant even though they're a dollar fifty to fifty an hour. They have learning capabilities just like anybody else and to be just transparent with you. There's some of my best employees or some of the hardest-working and the most diligent ones that I have and so they don't know how to do something. They don't bother me. They go figure out how to do it and then they saw the ball game and I think something that is, you know, some people might hear this and think that you're Spin them off but actually I think you know for them firstly it's potentially a good weeds. And secondly, like I said there you're actually teaching them, you know, very valuable and highly, you know, marketable skills that they can move on, you know, if the relationship between you and them ceases to exist like they have those skills that they can, you know move on you've developed them and they can continue to to work, you know, effectively and potentially for more money. Yeah, that's a I'm so happy brother died. Now that's literally a fantastic one because I've heard that a few times. I mean first of all say that like, you know, I can't please everybody right? So, you know people are going to be upset that I'm doing this and that's good for them. I wish them the best success in life, but I will tell you this every single virtual assistant that we get and that we train comes from yesterday. We had interview with one they came from Chase American Express AT&T Xbox. You literally name it if it's a large National Amazon you learned your name? It's a large multinational corporation. I almost guarantee you that they have call centers and the Philippines and they're doing the exact same thing. The difference is this number one they pay less than we do. So I know you think into dollars an hour is a little well these companies pay less than two dollars an hour. Number two. I've actually had a few of the people that we've had come over the reason why they left that company is because they didn't make enough phone calls that week and so they didn't that company multibillion-dollar company didn't pay them for that week's work. Because I didn't hit enough calls from yeah, there's like ten calls below what they need to spend more cup and number three just like it is and number three just like anybody else. They want to work just the whole same reason you and I got in the business we want to do they want to work from their home. They want to be there with their kids their partner whatever it is and so almost almost every single time even if they're taking 50 cents to a dollar pay cut they'd rather do it because they can work from home and live at home and take care of everything at home. They don't they have traffic over there. They have problems going to the office the same thing as we do every year. And where you are in the UK and so you're helping them avoid all of that and on top of it just take care of them. Right one of my as assistants. It was her son's birthday last Friday, you know, we gave her a significant bonus because she's a single mom for both her and her son to have a fantastic Friday. They took off for days they went traveling and so just take care of them and they'll take care of you. I honestly don't think that maybe this is me being cocky, but I see my team and talk to them every single day. I honestly don't think if somebody came in and offered them three four dollars more an hour. I don't think they take it because You know, we have cultivated such a fantastic environment at work environment there and I actually care about them and I know my other clients that we work with Caleb out there. So I'll people that say that I just don't think that the it's like the same people that told me that Columbia was the most dangerous city and then I'm going to get kidnapped over here. It's usually people that say stuff like that. I've usually never experienced the thing that they're talking about. Yeah, and so I wanted to touch on we talk to me that if either there but how do you go about actually documenting these processes? Is it really just a case of You know thinking through exactly what you do, you know writing up a bullet point list of here's the first step here is the second or do you record it or what do you do? So what we usually tell people when they sign on board is look for the next seven days. You're going to write down every single thing you do all day long every day for the next seven hours and usually they do it, you know, they pay a good bit of money. Usually they get it done but it's incredibly important to ask because what you realize is that usually Realize how much time you're spending on shit. That doesn't really matter. Right how much time you're spending on stuff that doesn't move the needle forward or that it's just mundane or that you could easily Outsource. And so we look at that after seven days. We figure out what are you spending? A lot of time on that? You shouldn't be spending in time on what do you wish you could be doing but you can't do cause you're spending time on other stuff like this. And then once we started figure out what we need to pay attention to and then literally it's just as easy as like just on a sauna I tell them to pull up a new sheet and number one. It's best to really write it on a piece of paper because it forces you to be concise and it forces you don't want to write 10 pages out. So you write on a piece of paper. Hey, this is what I want to do. I want you to friend request 10 people every day from these Facebook groups. And so what you do is I type out an exact procedure number one go to facebook.com number to type in this name in the search bar. Number three join all these different groups number for once your join go in there and friend request 10 people every day from each of these groups. And once I have it written out all the way down and checklist. I then use a screen recording software called. Hello, I am and we actually go through the checklist and I say hey in this video today. I'm going to show you how we're going to add friends on Facebook groups. Number one you type in facebook.com and then I show my screen me timing facebook.com. I click the check mark off and I just go down the entire list and I just literally check the thing off and I act like I'm them doing it. And so it's twofold number one. They can see it just in the right you broke up Louis with their rewind like 10 seconds essentially once we have it all written down. I Of them actually afford it. I recorded myself or I have the client record it where you can actually go through the checklist and do exactly what you have the checklist and you act like you're them pretty much and you literally go through and make sure everything looks good and you record it all and so by the time you're done with it you put that with the checklist and your virtual assistants or your this could work. I have multinational corporations multi-million dollar companies do the exact same thing. I've worked with them before for their employees. They pay 80 grand a year for it doesn't matter the concepts the same and essentially you give them both written instructions and a You instruction how to do everything for you and then you just give it to them and then you never have to worry about that ever again, you know in case there's a hiccup but you usually never have to worry about that certain tasks ever again. And so you can move on to the next thing totally it makes so much sense when you spell it like that on a think, you know, obviously many online entrepreneurs and businesses could definitely I'm sure systemizing and you know, right up the processes that they're doing that just aren't Mentor that could definitely be outsourced. Yeah, they don't right. Yeah, a lot of people should be doing a lot of things right I shouldn't have eaten a doughnut for breakfast this morning. But essentially you should everyone knows what they should do. But like I said before usually the pain point isn't there so usually there takes them paying money or enough pain to hit them from them missing out on their kids birthdays or missing out on family vacations or be not being able to travel the world and keep putting stuff off and off and so you can do it one of two ways, right so you can find somebody like a A staffing agency or like something that we do where someone can train you and you can avoid all the hiccups or the missteps or you can do it yourself, which is also if it's either not doing it at all or doing it yourself. I would recommend doing it yourself and it's not that difficult and even if like worst-case scenario, right? Even if you don't hire somebody yet create your business out in an sop figure out what your service system are offering that you're doing and create a little document for it because this is the other benefit of it that people don't realize In order to scale right to get where we are based on where we were 18 months ago is because 18 months ago. My mentor told me look you can't be keep on offering dentists chiropractors real estate agents doctors restaurants and custom packages for every one of them. You choose one service one offering one system one Niche and you scale that up and that's literally what I did. So a lot of the times when we're working with some of these clients or trying to systemize your stuff. They reason they think they can't system. It is because they don't have a business. They're pretty much a body for hire. Literally. Someone says hey, can you do this for me? Can you do website design like yeah. The guy says hey, can you do graphic creation? Like yeah and you're just hopping back and forth doing a million different things when in reality, the real secrets of scaling is having one service one offer one products and offering that a million times over again, and that's how not only you increase your margins. You become the expert in it, but you also remove yourself from the business because you know the other day to be transparent with you I was I woke up in the morning and I got a call that I didn't love and it kind of put me in a funk and I really didn't feel like working that day. So I went up to the pool and I listen to some Tony Robbins and I laid there all day and my system worked completely fine. We signed on to new people to our business. We had a customer complaint that my team handled and everything was all good. And I literally got to take a day off. No problem. The needle was being moved forward and I know just too many entrepreneurs who if they were something were to happen to them. God forbid to them their wife their kids their husband, whatever it is. Whole business will come screeching to a halt and at that point you don't have a business. You have a job, right? I'm gonna resent and so do you have UNC got a team on the some of them are with you but are some of them firstly how many of them are there on secondly, are they all be honest with you? So we have six virtual assistants and then I have an account manager that space the United States and I have sales people that are based in North America and pretty much there. None of them are based with me. I travel quite a bit. Like I said, I'm in Medellin Colombia right now. I'm going to about five different cities on a little bit of a speaking tour and snowboarding tour if you will in the next few weeks and so none of them are really based with me and I want it that way. I want people to be able to work in their home doesn't matter to me as long as they show up they produce results. I could care less right? I'm not going to ask you to sit in an office all day long. I'm just happier Globe shouting right? So as long as I can produce results and whatever the time frame it is that's fantastic for me. But yeah, we don't have anybody in house where I run a very very mean and lean business and then sense of if I don't see you or your contributions moving our bottom-line forward then unfortunately, we just let you go. So everyone that we have is a top producing person and what they do in our company is directly measured to either client retention or Creation nice. Oh, so you mentioned earlier about like, you know, you had a mentor Buck maybe 18 months ago. Do you still have kind of people who you know you pay to for them to kind of consult with you or do you have mentors or what is it? What does that look like for you? Yeah, you know, ironically enough the mentor that I had 18 months ago. We're pretty much what used to be me paying him $1,000 for an hour of his time every time now him and I are very close on. Similar levels so, you know the saying is like work until your mentors or Your Heroes become your friends or whatever however it goes and so that's literally what happened to me and we both add value to each other's lives. But I still do you know, I'm still constantly I'm speaking with somebody right now who's I won't name names but huge and the real estate game online marketing game and so I'm in kind of communications with him to just kind of pick his brain back and forth is really hard to get a hold of them. Once again. I created a system port for my team to do it, but get a hold of Of him and start working with them. But yeah, a lot of the mistakes I've see and actually ironically enough now I put a video up on this on my Facebook and my Instagram today but a lot of mistakes I see is people are afraid to invest money and in themselves and either in a mentor or a coaching program, whatever it is and back in the beginning if I told you that kind of mine that plastic surgeon that I got for $2,000 a month was my only client for 6 months and the first six months of my business my old house. We get two thousand dollars a month for six months in this business and Absolutely hated it and it wasn't until I found this agency mentor and paid him $10,000 and the next month I made $15,000 and so it literally was pretty much a switch was flipped and I realized I was doing all wrong, but I could have I would not be speaking. I could still be doing two thousand dollars a month for all I know and so I would have consistently realized is every single month when my you know, the number my bottom line rhyme IMX card, whatever I get the bill whatever that increases every single month almost. Always 90% of the time I see a corresponding increase the amount of money I make as well and so people always afraid to spend money, right? I think that's a huge disadvantage. Right? The people are just so afraid that what if I don't get my money back whatever it is and that's just a scarcity mindset where my mind if it makes sense. I've done the calculator risk. I don't think about it too much like, you know worst thing worse comes to worse. I don't make any money off this I lose some money off of this but there's enough money out there to go around. There's no shortage of money in the world. So I know that I have the skills. The capability and the drive to make that money back and I did I spent $18,000 last year on e-commerce training coaching and programs and AD spend because I wanted it to work so fuck, you know badly and none of it ever worked. I lost all of my money. I lost over 18,000 dollars last year on e-commerce training and you know, I just wrote it off as all right. Well, whatever I tried to do and I promise you I'll never try to do e Compton but you know, it was a lesson learned and and to be honest with you because I paid that I got really close to another gentleman. Woman who's one of the top real estate agents and Phoenix Arizona through that mentorship at that. I paid that I didn't really get anything out of it. And that's what I got out of it and him and I are very close and he sent me hundreds of thousands of dollars worth of new business and clients and homes sold. And so, you know people don't realize is that usually what you're doing. There's not really a wrong move. There's not literally going to be a mistake that can be made whatever you did it'll kind of reveal the benefit of it. The Silver Lining will reveal itself to you and the right time. Yeah. So yeah, just touching on that point about invest in yourself. I think that's came up over the past couple of episodes in the interviews that I've had with people. What would you say to someone who is totally unfamiliar with that concept of of investing in themselves, you know, what would you say to them in terms of starting out, you know in investing in a mentor or coach or whatever it is, but would you go them obviously depends what they're interested in. But what would you say to them? Yeah, that's a great question now, so essentially what we always tell people right? So the number will be the Warren Buffett said this the greatest investment you can make is in yourself right? Not in real estate not in, you know stocks not in bonds, whatever it is, but in yourself your personal brand because that's something you keep with you forever, and no one can take that away. And so I used to be looking at other people. I didn't really believe I thought like, you know personal development books were in mumbo jumbo and nobody you can really learn anything from them. But I mean I told you earlier on Millard of not giving a fuck. I mean that literally I remembered significantly that was the turning point in my life when I realized that I was carrying way too much about what other people thought of me and I was literally about to go $250,000 in debt and even worse three years of my life towards something that I didn't even want to do just because my family and my friends and Society told me it was the right thing to do. So a luckily I invested in a $14 book that told me to ask so what I always tell people is the order is like this books. You know, you're just starting out read X doesn't even have to be in the industry or the segment that you want to be in just read personal development books, you know Think and Grow Rich that 10 or Habits of Highly Effective People How to Win Friends and Influence People the subtle art of not giving a fuck whatever it is. Those are some fantastic ones to kind of get your mind dip your toe in the personal development water if you will and then you know, the next step at least for me was buying a course started realizing. Okay. Let me see some actual online training. Let me take some videos. Let me get in a Facebook group where people who paid money and there are similar You know areas that me and then after the course would come, you know, like a group coaching where I'm a surrounded by a bunch of other people trying to do the exact same thing. It's a little more expensive but I've made money along the way and I see the value in it and then finally the next stage final kind of stage would be masterminds / one-on-one mentoring right where it's like hey, I've this person and this is what I'll say as a caveat to all of that be very careful who you let it influence your life II see I made this mistake in the beginning I was Taking advice from six different people and I was paying them to tell me these six different things and it was dragging me all around and I didn't really know which one to listen to and I was trying at all and I wasn't really getting success on any of them. So I always say when you get to the point of finding mentors going to Mastermind, etc, etc. If that person that you're looking at that you want to pay money to if they are not exactly where you want to be if they are literally not living the life 100% in that area that you want to be in do not pay them a dime and make sure they prove it to you right make sure that Shadow because unfortunately a lot of figures out there but they're not where you want to be then don't pay them money and I've made that decision at the beginning of last year and I said, you know what this person is literally not exactly where I want to be. I'm not going to pay them not only any money but I'm not going to pay them any attention and that is really why I saw my business Skyrocket was when I closed out the other influences, so definitely start books courses group coaching and the one-on-one mentorship, but make sure that make sure that its leading towards exactly where you want to be and not somebody else's agenda nicely. Where do you get your best ideas when I get my best ideas is typically when I meditate in the morning, right? So I meditate for 20 minutes every day. And I usually keep my notebook right next to me and I have ideas that kind of pop up in it and I try to hold on to them because I don't open my eyes, but I hold on to them until the very end and then I just jotted quickly down in my journal and then luckily because of the systems and process I have I kind of have the freedom to pursue that the rest of the day from what It's the most useful product or service that you've bought and 2019 under $100. I bought it every single year but zapier reiji a PID are so online automation software. It's like $35 a month and you can pretty much automate everything. I'm sure you know what it is. But anybody listening back home, it's like if something happens in your life or your business and Trigger something else to happen. And so if you're running an online business or any kind of business, there's a lot of mundane tasks that you you're probably doing on a day-to-day basis that you can honestly Outsource or automate is a number one. Is automate then delegate and so literally I have at the Enterprise level because we have like 300 different zaps though. We 300 different programs that are running the same time. That means that we don't have to do anything and that's like $35 a month. So I mean I highly recommend them nicely and finally any strange passions or hobbies that we might not know but from following your social media. Not really. I try to be myself as often as I can on social media a little piece. Probably a lot of people don't know is I absolutely loved my time alone. I mean if I had to choose between going out with a bunch of people hanging out with a bunch of people who are staying inside and reading or just like being by myself. I'll always spend time by myself. I think a lot of people are super afraid to be alone. I think they're afraid of what they're thinking of and what if they don't like what they hear and I was in the beginning as well. I was kind of afraid of what my own thoughts were going to leave me. And I decided instead of going out with my friends and drinking kind of masking that to kind of dominated and tackle it and try to get peace with myself. So a lot of people don't realize it because I'm a super like outgoing energetic and passionate person. But to be honest with you, I absolutely love going to bed at 9:30 10 o'clock every night by myself and waking up early in the morning and spending those hours is all by myself. So yeah, that's been that's been super valuable. Definitely for me and I'm sure for every one that listens. Has ended up all cast especially around the whole kind of systemizing and on automating, you know, not only your business but, you know certain aspects of your life so thankfully for jumping on and tell them to me. Yeah, now II listen man. I appreciate you even reaching out to me in the first place. I think I absolutely love podcasts if I had the time or the drive. I would try to create one of myself. I know based on my friends that do and how much work goes into it, and I've listened to some of the other ones you've done. I'll talk to Jeff about it as well. And I know not only do you have a great following but you continue to put out great content. So I just wanna let you know, I'm incredibly grateful for the opportunity of you having me on here man. Let me speak to your audience - thanks again.
"I work 4 hours a week for my business; I set up my life that way through systems and processes"  In this episode, Niall gets a glimpse into the life and businesses of real estate lead generation specialist, Ravi Abuvala. Ravi shares how he started out in the online business space, and goes deep into some of the processes and systems he's been able to set up to now successfully run 5 businesses in his name. For anyone starting out as an online entrepreneur, real estate agent, or digital marketer, this episode cannot be missed! Books mentioned: "The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life" by Mark Manson - https://amzn.to/2Eqpn94  Find Ravi Abuvala here: Instagram: https://www.instagram.com/raviabuvala/?hl=en LinkedIn:  https://www.linkedin.com/in/raviabuvala  ____________________ Welcome to the Young Professional Podcast - my name is Niall Lawther and I’m hugely passionate about business and entrepreneurship. I started this podcast because I wanted to connect with and learn from successful entrepreneurs and business owners, and share their stories and insights. I hope these episodes allow you to learn, grow and level up in your life! Thanks for listening - please consider subscribing and leave a review, it'll make my day! 