Hello and welcome back to Ooty and Cho all things occupational therapy with me Quaker. Thank you so much for hanging in there with me. We are on episode six now and I can't believe it I'm doing but I've been down there for six episodes. Thank you so much for your continued support again. Just a real for say I love hearing from you guys and receiving very good feedback to continue giving them continue sharing it amongst you.Leagues I would love to hear from you about what your thoughts about some of the things I discussed on there. And also if you would like to come and be a guest on the podcast, you're more than welcome to just hit me up on Twitter handle OT underscore chill or my personal account, which is quick to Ooty. So since the last episode I manager tendo T show up in Birmingham was of great shows baptized. My first time going was really big. I didn't realize how big it was going to be so many stalls so many people around I managed to present my poster alongside colleague about some of the work that we've been doing in the prison, which was received quite. Well, one of the talks that went to which was fascinating with one by Jennifer Creek. I took a lot away from that. It's talking about our personal therapist need to work in the social practice field. Sis, I would love to have Jennifer creep on the podcast open-heartedness soon. So if you know where someone who's Jennifer Creek hit her up for me and get it to come on the podcast. I would really appreciate it. You know cheeky plug there looking for them for cooking. But yeah, it was really good to talk to go to another good tool I went on to was about sleep. I found a really interesting than some new stuff about sleep and how it is being used on since its certain mental Woods. So all in all it was a very good conference. So 10 I would recommend it to anyone who hasn't been before to intent is very good. And there's three which is important when you're trying to get maybe your work to pay for it or you try to look for cjd activities and so on to today's episode. So today's episode we go. I'm going to be talking about high intensity user service. I didn't really know much about this. This what's lucky Macross on Twitter, but I'll get right into the episode ladies were going to be talking to introduce themselves. Thank you so much again for listening and I'll catch you on outro. So today I'm joined by two ladies talk about high intensity use a program something that never really heard about before until I was browsing through Twitter and I came across our four. Oh that's that sounds quite interesting. I wonder if these ladies in common and talk to me about it and they agreed which searches on sestak, isn't it? The power of social media can bring em. So I'm going to let them introduce themselves. Hello. Ladies. You're right. Hello. So I'm joined by Jane and Kathryn Janeway would like introduce yourself, please and mainly work. In physical health field stroke rehab and wheelchair services and self-management a long term conditions before coming into this post about how about you guy friend? Hi, I'm Katherine. I am has thanked job, but I work in Shrewsbury covering Shropshire. I have been an OT for 30 years. I have mainly worked in mental health and learning disabilities and a little bit of cams welcomes for us Weir's and some special day. This is stuff on them off. Okay. How's the vast vast vast experience was that what 50 years combined just for experience? That's that's amazing. That is a lot of Occupational Therapy knowledge right there. So no I came across two ladies on like I said on Twitter and that lasts just amazed about what they're actually doing right now, which are now now I've looked into a little bit. It makes so much more sense, but obviously we're going to delve into it a bit more. Obtain, I was just wondering now. How did you come into your question first? Because I always ask this question to all the guests that come on. Just just just to see how you everyone manages to get into the profession. Yeah, my a levels. I don't want of the school I've done work experience in nursing besides that wasn't quite for me, but I actually met a note for you when I was on my work experience and immediately got interested and It went from there. Really? Yeah good choice victories. Last league is like, what about you - okay. In the hands and the medical loan side of it and I had holiday jobs in there helping out. Hmm, and we're dragged. Ram made people and then at school. I had a past situation music and a week before I was going to University to read music. I changed my mind. Wow, and now what 40 years later. You're still in a position first piece. Very happy in my job. That's all going to ask you this do enjoy it. How is it how is it change if you will for you? I'm doing good if you can't answer this, but how how do you think has changed since you first began or first started working as an OT? How do you think he's changed from that till now? I think I've definitely seen a big change and switch back to that recently. Which which sits very well with me. I'm sorry I say that's the biggest change. I've found recently about you Catherine. I'm just gonna stay exactly the same. I think it feels like it's gone in a cycle. So that's been really nice from yeah being occupational based then become quite reductionist and then coming back to the focus being an occupation and that feels much more comfortable with me. That's really good to hear that because then when I speak to my last podcast to Wendy Wendy show that she said exactly the same thing is she's been no tea for maybe 20 or so. It's good to know that it's a win-win. Probably going right in the right direction again as opposed compared to when you guys start with what we see you guys starting like to each and you talked about going off course a bit, but we're back on track. So you nearly qualifies just make sure you stay on track. Let's not go back and stay on track. So back to the wall was probably many wanted to talk about today. It's like I said before I've never really heard about the high-intensity use as a it's like a project, isn't it? Was that or did it start? The project you need to give me Jane. Can you tell me about what about the background of the how shocked is how he's become where it is now? and she was noticing what is the people who tended to attend daily really frequently and city in the same issues going on and on and on and down round and round in circles and really thought of what what's happening what's really going on what's driving these people to attend a Indian corn ambulances so much so We use the approach for actually going and contacting these people and you know, just having a chat and say what's going on for you at the moment, you know, Clark and Lana Beach at have a cup of tea and we'll see where this goes. Some some really wow, that's amazing. That's that's that it was from something that you think is as small as that and is grown in just over something that you guys can be employed to actually do it. It's really it's really good. How did you find the by Catherine? I think I was looking for a new change in Direction. The role that I was in had become was very focused on sort of triaging referrals. I didn't feel confident comfortable. You know that I was working as an Okie and those looking for something different and I saw it and I and these posts are open to anybody when I read the job. Description and then all the information that is about the height high intensity use the service Andre and stuff. I just thought wow. That's something that OTS would be really good at and something I'd just looking at live life and just trying to get them back into Mmm-hmm. There are many occupational therapist doing it. Do you know of apart from YouTube obviously any any My I think there's someone else going to start next year. I think that at the moment I think it's just two of us. Okay. Wow, this is very very specialist Facebook wall in terms of being an OT and doing this this role one of a kind of professions are doing it part of the Roll thing. I think not sure because it really is open twenty don't have to have a professional qualification. Okay. Okay right person. Okay, he's able to connect with people. And help people sort of engage and make those changes really. Mmm. That's a so so you could literally not have a professional qualification, but be doesn't know just just be good with people that way. Where is it? So what what happened tell me a little bit about the interview process then because obviously you don't go there saying I'm a no official purpose and I've got the skills and that's why I can do this job, but your view if you probably oxy a bit question Target to that. To find out more about you as a person than right. I'm guessing what do you think? Yes very much supported by NHS right care. Okay, we put together and help with sort of formal interviews and the recruitment process and we are Monty has also been involved in that food and the interview process was very much about finding out about you as a person how you engage with people and You know, you can go into things very open and honest and non-judgmental. So that was really the focus of the interview as it. Is this something that you experience covering as well. Yes, I think so. I think and your ability to look at things creativity, you know creatively and not you know, not follow a rigid Pathways I suppose and also I had quite a lot about resilience because that they are a lot of the posts are on their single people. I'm on my own covering the whole row Shropshire and there are some teams are being set up. So it's Set quite tough joke. Mmm. And so they wanted. One, it's quite. White people of authority figures sometimes it does come into it really you're there to Advocate very much for your service users. So you need to be you know, a bit of a firefight. Well as yeah, I fight the you know fight for their rights. Okay. So like do you think you've built up do you think you had all these clothes like naturally or is it like for occupational therapy and working in a profession that is giving you some of these skills or do you just think you're not should learn actually that type of person I would say I mean, you know, I have been an OT for very long time. And for most of those most of those years. I've been the only OT in a team, so I'm used to working individually and and remotely true. Rude, and it's being rude. origin where I can you know, but this would be quite a difficult job for you. Okay, and I think sometimes you know. You know that could cause difficulties because you've got to be able to think on your feet and go it alone. I think Jane thank you. Yeah, definitely and it's that being creative and there's lots of moments where you think am I doing the right thing. You've got to think very much on the on the spot, even though there's two of us working down in the subsection very much still on your own because you're working with people wherever they need you at that time. You think you have to be quite strong? confident as well some am I trying thinking this probably not a nine-to-five job, or is it because the way you'll get your describing it if you need to work with people whenever they need you you're like on call or is it like a sixth work or was it like Catherine no, it's okay. It's okay career. We've are all times where I will send people to text message and weekend evening is all work later if need be so it depends how you want to run it and what you can do within your sort of daily life. And also what the people need. And okay. So what about you? What about you - are you at 84th a person is or you run the clock? Is that needs to happen but not very often? I think what we're trying to do is help coach and encourage individuals to have some resilience to have some coping strategies. So so I I would say to do is because they you know phone text me and if you get in touch before 4:00 4:30 or whatever. I'll be back in touch that day. If not, it will be the next day. So they have confidence in your you know that you're there for them, but there are boundaries in place. Wow, and but I mean, for example Speaking. I did send a text to somebody on yesterday morning because an has experience she's and it's struggling and you know, it was funny really difficult. So it's just a little text in the morning say I didn't forget about you. Sorry, you know, keep going good for you for trying to keep their for the weekend and and I felt that that was needed for her at time. It only takes me a minute doesn't it? So, yeah, that's the department flexibility bit keeping to the boundaries as well and Sound as well. A lot of people will maybe leave me a voicemail on my phone at night. Yeah. A lot of people have said that actually even just the ability to leave a message and vocalize what they're feeling that be heard. Next morning is quite powerful and actually couldn't solve their anxieties at that moment. So just give them a different platform to contact people and get support or another strategy they can use to I don't know manage anxiety that he said so how like when people come into your caseload. Okay. Let's go back a step. Actually. How do people get into your caseload for starters. How did our people Into fight and actually do some of the people refuse to work with you. The highest Henderson a that comes to us every three months and that we do vin with at least is we go through and we give people a ring sometimes there's people you just can't get through to sometimes there's people you'll have a chat to and you know that they feel like open at the moment. All those are real medical reason why they're attending a in a I just don't want to see it as that of that happen often. Actually, most people will want to come and have a you know, even come and have a chat because even if people have got real medical issues and taking duany, sometimes they feel that there could be better ways of managing and coping with it. So most people say yet come come and meet me and have it, you know have a chat. So once once the people on your caseload or you start working with them, is there like a do just hold them until they feel like they don't need your services anymore or do sort of take them back. To like a mg T-Type meeting and then discuss like a discharge pathway or what we'll do you do JM a cover most frequent attenders 200 attendees. And from that list. I will pick a variety it won't be all. the most frequent because the caseload is probably about 15 to 20 and there are times when for example you might have some people that are very complex and very take quite a lot of work and you can't have your whole case load like that because you wouldn't be able to provide no job that you need to work with so it's choosing there and then because The whole idea is trying to like I said building up that resilience making people feel that they're in control and those guests as well having some trust in services or in people that they do respond in that. They're there that when you offer this opportunity for them to contact you whenever when they feel there's a crisis it gradually. Sort of guys down there building up other things in their life and they're engaging in things that are positive to them or some things are just simply resolved. So they actually see if you like Start contacting you less and less so we don't I don't talk about this charger. Don't talk about finishing. It's just like, you know, they at the end. It's like I'll get in touch with me if there's anything you need. It contacted me 4 months later and just sort of said, you know, I've moved house do you need you know, do I need to tell ya? So you never discharged let's get to that and I think that's just that's holding for them. But they're not they're not using me. I think there's that the same way you do and I think yeah and I think that's something quite key about this service is the fact we don't talk about this charge. Okay, because it's and automatically going to all Panic. Yeah, so we don't actually talk about this charge. People just naturally sort of don't need you anymore. And you've just something about you that you got to let go and know when to let go that's why I was but I was thinking is all the same time because you obviously I can imagine. Yeah, I can I can imagine if you like you feel like you want to help first real have that feeling you want to help this person if they are having some difficulties, but actually you you have to find a way of obtaining their back and then the person bum basically fly themselves. Because I suppose if you're done with the time, they might not develop some of those some of that resilience. Like you said or some of those some strategies because always going to be relying on you. How long have you been? How long you been doing this job for Catherine? III haven't been done for a long I started in June. So I've had was we talked about her to do lots of people if you like we try to just pick up new people every three months quarters have been doing six months. So I'm just about to pick up the third lot of people. Okay. How about you Jane? We're just this last week. It's been a year. So we're on our line awful and cohort. Austin clients, we've got the pickup Onyx lock in January. And is this still successful for both of you? Is that like is it you gain good outcomes in your work. You still enjoying it? Yeah, so thinking about the people who actually work with what puts them at risk of becoming scientists use. I know you talked about some of the if it's a medical reason for them to I'm going into any and hospital that that's that's easy to see but what over what board over people that might not have a medical an urgent medical issue but still accessing what kind of things are putting them at risk of being identified as a high intensities, I think. After this loneliness isolation not having a very good social network around difficulties in problem-solving resilience those types of things. Of course a few I think from those reasons has quite a lot of alcohol difficulties mental health difficulties, but usually it is about finding strategies to manage. Shane Coke knowing sometimes practical practical things of knowing what to do. But often it is about lack of purpose lack of connection node networks. They want to fall back onto to talk about their worries. A lot of the role is about building that out and finding things that feel right for them. You know, what is purpose for you? Volunteering roles work things that they can enjoy and just broadening out their life rainy from from quite isolated. It sounds like it sounds very guilty. I usually use this which is very straight. Obviously, you're doing the job in OT by sounds very much like when you when we work with people we trying to get them to find out about themselves basically and all their likes and dislikes and what they was meaningful to them because actually when you are having difficulties, those are the kind of things you won't fall back on to you too. Do you get through I've used the similar to Eugene about the type of things that is their faces. Sort of like when I go to a knee because that's why I know people wow, they know me really well and they give you a cup of tea. Wow, that's that's what does come up time and time again because it is that loneliness just not having that connection with people and I think one of the most interesting things as well as when I talk about this for a lot of people go assume that you're working with the elderly. That's what I was going. I was going to ask that question. I was gonna ask you what kind of wisdom demographic in terms of like age in class but it tends to be that the younger age group that we work with more. Mmm. That's surprising actually watching not so well, I've seen the think about it now I can imagine there might be some services for really targeted ugly. But actually that age group do you just said which is that adult Igloo? Well, most people expected to be able to look after themselves and your you seek assistance when You when you're medically on well when you go to hospital, but actually there are people that do struggle, right and in terms of housing like yourselves loneliness self-isolation, do you tend to find a lot of people poverty so they perhaps or homelessness? So the perhaps access it as well. That I worked with and I was really struck by is the first time I saw her. She actually did have a medical emergency. Okay, you know what a medical condition I said, why don't you know, I think we should go to the GP, you know find your GP just said I have no credit on my phone. So You know what she's going to do. She can't get an appointment with the chief can't bring his GPS. So but she can bring an ambulance for free and and so that you know, that's a very basic reason why that was happening for her and it was sort of credit on a phone with an issue and I think with with those that are homeless often, it's not though. It's not the individuals who are presenting a any or that they're being presented to a knee. Yeah diesel far concerned, you know passes by so that that's and that's the very different way of working because there's then looking at a very broad reasons of why they might be roughly ping and what their networks are and what the possibilities are so dude. Do you guys have to work a lot with overage agencies when this person presents to you when you get when you pick them up on your caseload? Do you talk to you like contacts like maybe the police or social services or to try to get some information about this person or is it purely directly working with a person from that point of view and also we get them police alerts number? Okay, which is quite good but you would do have to link with whoever we need to at that time. Mmm. Try to get them as much support as he kind of suppose. So what what what's been your highlight so far? Like when you've been working with your knee is something that you someone that you've worked with and need for? Oh, wow, that's they've made a massive change in have actually not had to return to any for any kind of medical one up medical emergency, but the frequency is reduced significantly. Really? So to put in the sport I should go you to think about this before I put you in this world. I'm just trying to think of people. I mean, I think the one lady well who has talked about it with who didn't have the credit on her phone? Okay, and but she had her a lot of difficulties with mental health alcohol and was in care a lot of my client group seem to have been care leavers. Mmm. A lot of men under 30 so don't know whether that's the area that we work in because there's quite a Child Care Homes here. But so I think for her there wasn't a coping strategy that she'd learned really and recently. She was waiting to go into detox and she'd self detox herself and managed to is what she have seizures seizure induced by the Coaxing mmm, which meant that she couldn't go in. delete oxxo it's me. Only sober for the time before she went into rehab was amazing for her to manage that and she was very very, you know, very strong. I think to do that. It took quite a lot of work. There were a lot of medical appointments that she needed to go to to be sorted out before she went away. There were things like just organizing herself because it was overwhelming the thought of going away for three months, you know to do. this task what you need to do what those sort of processes and is that the kind of thing that you helped to where you would help her with like that making the to-do list and making sure deceased able to do that myself anything anything anything that she feels is going to stay under in way and as moving forward I will do and that's what's so lovely about the job is that you're not Rain was expected or what is oh, that's our role. Not your Boland and everything. It's like well, it is defrosting the freezer one day. That's great. If it's doing tying fishing fly for someone else another day that's brilliant, you know or taking them to have their tooth filled. You can do those practical things and make a difference. That was one of the questions. I had actually worked like what gives you the most satisfaction buffing. Give us our answer that what are you doing? He's been beaten up all the time or just get lonely at night anxious. Didn't know what to do. Social Circles. Not good really didn't think he could ever tackle is alcohol issues at all nirvani money leaving off the food bank, and now he's going down to alcohol support getting toward his appointments going to prevail. He's actually trying to talk his money out usually got credit on his phone for most of the month, which is the Miracles with able to make calls and he just said, you know, he just recognizes why you know why I was going to play any before and he said just having someone there who believes in him and he didn't feel that that was possible. It's been able to make changes and that never met someone I've had is a young girl who self harms and really doesn't have any social connections at all. Very beyond around keeps everything secret and she sort of wood one of the things since I've been texting her regular and she's been able to text me. She's self-harmed once wow, and it almost seems to be as before the only way she could see the people who were her friends was to self-harm so she can see the nurses and AD well practice and just having Want to do isn't connected to the medical world and being able to you know, actually talk about everyday stuff is sort of almost just allowed her now to start thinking perhaps I can work with mental health only. She said no tuba forces step. Simple just takes messages the dawn that it's quite powerful this. Okay. I've got this. I'm just thinking like where you were when you were talking about how like all these things are happening, but how can we on the biggest skill, how can we stop back intervene? Earlier so that we don't actually have to capture love the people you're working with. Once they get there. What kind of things do you think can be done not even in it sort of felt for a while. Now, what kind of things can councils do or or occupational therapist do actually I know a lot of people when they get to work with occupational therapist do already seen many health professionals of some kind but what is there anything that you think in society in general we can do to help before people. Have to actually access the any in your opinion. I think that so looking at things like the chattynatty cafes or the camera does those sorts of things which offer spaces for people to you know to talk and I think as a society for get used to talking a little bit more to people. Yeah, it's working your finger. So Do you think that's very simple things like that? And I think for our the people that I work with and something I think that professional should reflect on is something that keeps coming up for me and I don't know if it's the same for you James and my clients have it but I also had it as the professional yeah is ringing professionals and not being phoned back. Okay? So if you think about these individuals who have no family and friends who feel rubbish who feel they're useless and worthless when they phone their key worker four times and they've not got back to them. They just feel rubbish. Yeah. Things about making a response back quickly, even if it is a text saying I can't talk. I will phone you when ordering and with make an enormous difference to those people and I think that like Jameson was the young lady who was self-harming I think having somebody who is there who does do what they say they're going to do when they said when they say they're going to get it increases that person's value. And that can make a huge difference and I think if we all did that then that would make a hit that big different. Yeah, that's an important point. It's Services a very difficult access and quite often. You've got, you know a person may be ready to engage but there's a process to go through or maybe waiting times. And by the time they gave me to get to the top of the list maybe life's moved on for them. They aren't in the right place and opportunities been missed and then sometimes there's this. Isn't someone so you know like oh, well, it didn't answer the phone or I could never get hold of them. We try and flexible ways to contact people but sometimes a lot of the people if they can't get to the phone or they never answer the phone. They're scared to answer their side. So we'll never even get through to any help that they need because of that so actually accessing services and flexibility around that and waiting times is a huge thing for that. I know you've been through this system around around around for so long for Israelis confidence and faith in it. Hmm. My thought is that's important Point both of you ladies. I mean, it's it it's really difficult place because it's like it's like a Mist group of people it will go and then how do we get in there first? And it's by like you're saying professionals actually if they've seek that help professionals. I should be getting back to them and not maybe taking too long because while she when you take too long and that's when something could go wrong or they can end up in a me in which then Create a whole new Dynamic around that person and the magic people panicking about them. When actually you could have avoided all that by just a quick response or could text message or a little quick. This was known in talk about technology. There's so many ways to contact people. So for especially people that work in the community like yourself, there's going to be many many opportunities in many ways to contact someone if you can't if see them face to face this is such an important point. So what if you were kind of specific role of OT skills, do you think you're you've used? I know you've talked a lot about the stubble. Is there any specific ones that you thought actually this is just something that I've done for my 30 years or 20 years of working and is really working for me right now. So do you think I'm Jane? I think it's is just using this my ATV skills, which is so fantastic. And one of those Wells you come in and you use all of the experiments use as a game that you work with the whole, you know, you can actually got time and permission to work with that person as a whole looking at their life their occupations their environment what is going on for them and you draw from everything. I mean I have I have you know help people. Get Wheelchairs and things like that, which I've done before she's people you've got a beer so you draw all of your experience from whatever field you've ever done and also have to think out of the box and I thought it's that being creative every person you meet is slightly different for some of you, you know, you'll have to work with the police and things like that, which I've never done before I came into this role, but you you don't think on your feet and be creative and use all your communication skills as well, which is that you did a Greek suffering. So I think it I like being able to frame things in a model. So I like moho I think that this works beautifully for this role. Okay, all of those different areas and the environment her and perhaps special social environment and things that people you know what they're doing and I like that you you can make it, you know one day I might be getting for somebody who is is in their 90's and falling calling because they're feeling did it Giddy and and I have the time I sit down and I realize that their care carers are going in in a five hour interval and giving them all their medication within those five hours. Yeah. Somebody who is very very negative. But you know really suicidal finding it very difficult. Chuckles homeless and you know finding out what really makes them tick which is fly fishing. Okay. Well, let's look at these flies look your husband in like fly fishing looking a bit of feather and and tying things and like okay, we really can I do that with you and it's just about feeling Valu. Yeah. I think that's to me. It feels the real honor that what I do is actually very much valued. By the people that I'm working place in it, sometimes it's sadly it feels like a surprise to them and that shouldn't be how it is, but it is really nice that you can do those things or you know, just take the dog for a walk in the woods and they really can we do that. Well, we did you know, that is so amazing. So you guys sound like you're going to kick obviously it's a very challenging job is still a difficult job to do at times could imagine going from a 90s. Roll to a younger person who's suicidal is quite it's quite a contrast is very very different, but you don't portunities to actually be with the person but which is persons are sometimes what like well when I came to official first piece actually to actually talk to people and get to know people and what makes them, you know, what makes them happy woman because when something makes you happy, hopefully you enjoy it and it'll can bring about some change to you. Right so actually having the opportunity to sit down and do all the things I am meaningful as we talked about in occupation for the It's it's amazing how it sounds like a great job you have no, but thank you so much. Ladies. That's just this I'm gonna have to keep my eye on job around this area. You never know know it double my experience and one day I might be able to do something similar job if people want to find out more about this survey, so your role or anything like that. What will cut? Where can I direct them to? You will come up with all the resources about service there, which is really informative and tells you about it even tells you how to put but the service together. Oh, really? So attached to a job description everything. Oh, okay. That's interesting. I'll find out I'll find the website. I'll put into the episode description and I'm also will they be okay if I put your Twitter Handles in there and for the people contact if they're interested in it, but be okay trophy fantastic, honestly, thank you so much for joining me today this evening. I really appreciate your time and I found out a lot about something that I never knew about. So so it's good for me to learn it. So it's good for People to hear about it, and also good to hear that occupational therapists are doing something that is not purely less a statutory services like in hospitals or based and then you can have the opportunity to do all those different kind of things that you've described today. So, thank you so much and I'll look forward to speaking to you again very soon. Well the stuff folks. Thank you so much for listening. Thank you so much Jane and Catherine my fast number of experience and years and additional therapy and it tells by the way, they talk in the way. They just expressed them their roles. So eloquently thank you so much those ladies for coming on the podcast and talking to me. One of the things they were saying post-recording was that if you're looking for a similar role you may not find it on directly on NHS jobs or track jobs or any of the places that you might look for complete. Not very pre-rolls the Best Bets to look at British Red Cross or any of the over big agencies outside of the usual bill here is that we look for occupational therapy jobs. So the advice was if you looking for a role similar to what they doing, if you just search for high-intensity user service, I intensity you to program on Google or any other search engines and the search for that and see if you can find a roll through there, but It's a fantastic job to do and it's very much needed a person with that kind of intervention that cacti discussed before if we can select vision for this. We can start working in that Soul filled May expand our role a little bit more until next time guys. Thank you so much for listening. Catch you later.
Episode 6 - Jane Moseley & Catherine Rodgers - High Intensity User. In this episode, I am joined by two Occupational Therapist Jane Moseley (@janiemoseley) and Catherine  Rodgers (CathRodgers13) to talk about their roles as High Intensity User workers. High Intensity User is the name given to individuals who are identified as a frequent visitor to accident and emergency. I am always interested in hearing from occupational therapist who are working in non-traditional roles but are still using their vast knowledge of occupational therapy to influence their practice. Talking about experience, Jane and Catherine have 50 years combined which is amazing and from the conversation we had appears to strongly align them to the roles they are currently in. More information about their roles can be found at "https://www.england.nhs.uk/rightcare/workstreams/high-intensity-user-programme/" or contact Jane or Catherine on their twitter handles. 