Is AUTHOR wrong in the post ? POST : Ok so. I work in customer service at a grocery store. Im the manager of the front end and i am not “technically” allowed on a register. We all know how these things go, we start getting lines so i eventually pull someone with a large cart over so i can make the lines move faster. As im pulling her over, someone else sees and brings their stuff over as well and starts sitting it on the belt. I let them know politely that i had already pulled someone so they would have to go first. I just get grunted at and shrugged it off. Then, the customer starts pulling my closed sign off which i DONT want because if my boss saw me on a register i would get in trouble and i dont want a line to build up on my register. I tell them to please leave the sign up and here the comments come.. “i was here first”, “Looks open to me” ect. The customer also didnt put a divider into the lane so i started ringing up their things on the original customers i pulled over order. THE CUSTOMER FREAKS OUT. hollering about how im not paying attention and at this point im getting irritated and say “im sorry, it was a mistake.” after the first customer pays, i ring up their stuff as fast as possible just trying to get them away from me. The last straw was them flipping out for me going so fast and they cant see what they are ringing up as. This person shows no sign of disability (not that they are all visible) but i had no idea of who i was dealing with just the fact that they were yelling at me and creating a scene at this point. I finally snapped and said “you need to calm down or go to a different register” and her caretaker had came up RIGHT before i said this and all hell broke loose. i was called ableist and told i had no customer service skills. they called my manager and corporate and i am feeling really guilty because i know the person probably had no idea what they were doing was rude. i was just promoted and am now waiting to be called into my managers office. 

AITA? 