Is OTHER wrong in the post ? POST : Long story short, I got engaged. I told my S/O I wanted a particular style stone from a particular small jeweler I found on Etsy. Their reviews were great and I had good contact with the owner while trying to decide what I wanted. 


My S/O and I went to the jewelry store and got my ring size. Voila magic I’m done. 


He orders a ring in the style I like, from the company I sent his way, in the size we checked for. 


He proposes. The ring doesn’t fit. I’m like ok clearly the size was wrong. It’s not extremely loose, but just loose enough to make you worry. I message the jewelry shop saying I want to see if I can resize, they say no problem $100 and to ship their way. I’m out of town for 10 days so I say I’m gonna check with a jeweler to resize it when I get back where I don’t have to pay shipping. 


I come back home, take it to a large national jewelry chain and ask them to give me my finger size so I can get the ring resized.  They tell me the size is the same as before we purchased the ring. Then I ask them to measure the ring, they tell me it’s 1/4 size larger than my size. I’m like um... confused. So I’m like ok, let me take it somewhere else and check. 


I take it to another large national jeweler and they tell me the same thing. I take photos at both places with the ring being measured the incorrect size. I send them to my S/O. 


We escalate a case through the purchasing site to ask for a resize since it was 1/4 size too large and not what was ordered. We provide the photos showing it’s too large. We make them send a shipping label to send it back (we give an alternative that we could drop it off - the shop is literally 20 min from my home but they didn’t bite) and they do. 


They get the ring back in the mail and say that it is the correct size. They send picture of it on another ring sizer showing the correct size. They say they will resize it 1/4 smaller and ship it back, costing them around $100 for shipping and they didn’t charge the $100 resize fee - saying they lost $200 on the deal. 


The business says we are not being fair - and saying we are making inaccurate accusations that they made an error. My S/O spent thousands of dollars on this ring and just wanted it to be perfect.




TL;DR: Ordered a ring that cost several thousand dollars in a particular size. Ring didn’t fit. Two different jewelers say it’s a larger size than ordered. Escalated to get it fixed. Shop says it’s the right size, and unfair they lose $200 on resizing and shipping charges. 




AITA for making them resize it without paying their fee?