Is OTHER wrong in the post ? POST : So my heater died. On 11/13/18 I signed an invoice for a new one to be installed. Which included 3 rebates for a total of $1650. It was installed improperly 11/15/18 and had to be fixed on 11/16/18. On 11/15/18 the installers backed a truck into my house ripping the gutter off the side. After contacting the owner he sent someone out to repair it. On 11/19/18 They basically bent it back in shape and wrapped some sheet metal around it and put some rivets in it. It looked like garbage and I send pictures to the owner. Who proceeded to make fun of me. I pressed that I didn't have a bent gutter before the install I shouldn't have one after. On 1/5/19 the gutter was 100% replaced properly. I was withholding payment until my house was fixed. I told them to make sure I don't go into collections, which I got calls that they were about to send me to collections and I stated you guys hit my house and haven't fixed it. 


Fast forward till now. I'm still waiting on 2 rebates because they filed them improperly, missed the deadline on one and have to wait until April for them to file it. Meanwhile this extra $1650 has been sitting on a credit card racking up interest charges pretty much negating the rebates I have been waiting for. 


I've been trying to give them time and room to breathe to get this all cleared up but at this point I'm highly annoyed and want to blast them on social media and Google reviews. But don't want to mess up the chance of getting the $1650 I'm still owed. 


Is from 11/13/18 up to today's date of 3/20/19 an acceptable timeframe to get a job completed?!?!