Is AUTHOR wrong in the post ? POST : I was recently on a long road trip and found myself running dangerously low on gas. I was forced to stop at a very sketchy &amp; run down backwoods gas station; and was the only person there, save for a towering, intimidating skinhead-looking guy manning the attached store. I decided that I was only going to fill my tank up part of the way (I was going to stop when it hit about a quarter tank of gas); while not a gas snob, I had some reservations about the quality of this place’s gas as a result of its setting, and only wanted to have to use the minimum amount to safely get to my destination.

When I had pumped about a quarter tank, I wanted to stop and pay, but had some trouble figuring out how to do this. The screen directed me to press a specific key when finished pumping, but there was no key on the screen that I could find that fit the description provided. I tried and tried to figure it out, but had to give up and ask the guy inside for help. He came outside, picked up the pump, and continued fueling up my tank.

I stopped him, and re-explained that I’m **not** having trouble figuring out how to fuel; I’m done fueling, and I need help paying. He nodded his head as though he understood, but stuck the pump back in, and continued fueling. I stopped him again, explained myself again, only to have him do the same thing **again**, and then again after another interruption/explanation. Every time I was kind, patient, and repeated my question so clearly that I think a 4 year old could easily have understood. I finally asked to talk to his manager, and he said he was out. Feeling that I was going nowhere with him, I just gave up and said, in a frustrated and obviously sarcastic tone, “Fine. Whatever. Fill it up all the damn way”, which he did.

I don’t know what his issue was. He was clearly a native English speaker, and didn’t appear to be deaf/hard of hearing. He was either 1) mentally disabled/slow/lacking in comprehension, or (the more likely option) 2) willingly ignored me, knowing his gas station would make more $. I called the gas station the next day, was connected to the manager’s voicemail, and explained my situation. I requested a refund of $30 (the difference between the cost of the gas I ended up being given and the cost of the gas I had **intended** to put into my tank). The extra gas I was given got me around just fine, but I had made it clear to the guy multiple times **I** **didn’t want it**, and only gave in because there was no other option. Sort of like if a pizza place showed up to your door with a bunch of extra crap you didn’t order, refused to take it back, and charged you for it.

The manager never called me back, so I called again, was finally connected to him, and explained things again. He was very rude, calling me “entitled”, saying I should move on with my life, and accused me of mocking the intelligence of his employee (I most certainly didn’t); and made clear he was not refunding me. AITA?