About half an hour ago I was sitting in a bus. Next to me was a young woman having a phone call, normal voice volume, standard phone call with no crazy topics.

All of sudden I hear the bus driver go: "WOULD YOU PLEASE STOP THAT, IT IS INCREDIBLY ANNOYING" . He was referring to her having a phone call in the bus. She got startled and started to cry.

Note: She was sitting multiple rows behind the bus driver, so not next to him or something.

I was incredibly shocked by the drivers reaction and started to write an online complaint. 

As i was writing the complaint i was wondering if the bus driver was actually an arsehole, or if it's : his bus, his rules.  