Is OTHER wrong in the post ? POST : So I work in the german military.

Its a simple office job. In the offices next to mine there are several coworkers but each one of us is working in different departments. Everyone of us is in the military for at least 10 years and more then 2 years in our department.

Up to this day they still come to my office asking questions regarding their department - of which I of course have alomst zero knowledge. They ask me which form to use, which superior department to call in terms of some orders, whom to address in business-emails, how to write an email properly etc. etc. Its like they never did their job before. They seem to be super insecure and are afraid of doing mistakes and by asking me they try to share resposibility for their mistakes with me.

For the first few months I tried to help them as much as I can. I tried to find simple solutions so they can easily remember common tasks. But there seems to be almost zero progress. They still come up with two sentence emails and ask me if it would be okay to write it this way.

Some weeks I feel like I am busier doing their job instead of my own.

So after almost 2 years of working together last month I simply stopped helping. When they came up with a question or a task I just told them, that they already knew how to handle the problem or at least where they would find the regulation to look it up themselves. But to this day they refuse to look things up but expect other people to just hand them the solution on a silver platter.

Now two of them just got mad at me and told me I am an asshole for not helping them anymore and that they are disappointed of me.

Am I the asshole?