Is OTHER wrong in the post ? POST : So I work in a retail/pharmacy chain which I will refrain from naming. I am a supervisor... essentially for the retail side of things. (A step below assistant manager let's say) It's actually kind of unclear if I have any authority over RX employees, so I mostly just play nice and help as needed/avoid trying to tell them to do anything.

This incident in particular happened a few years ago, right when I was still sort of new to my position. My job even before I got promoted required a lot of running around, stocking shelves, helping customers find things, resolving issues at the cash registers (this place really prides itself on excellent customer service).

One day I'm going around on a particularly busy day. I think I was juggling 2 customers at once and had just heard my name called on the intercom for something up front. I had just spotted and grabbed an item I was looking for for 1 of my customers when one of the RX employees also in the back room calls my name. I'm a little annoyed but I try my best to answer politely.

She is back there looking for some sort of supplies for the pharmacy, and to this day I still don't know what she even wanted. She pointed to  the paper she had in her hand and asked me if I knew where "this" is. It was a series of numbers and letters, presumably an identification for the item she needed. 

I told her "no, I don't know where it is." She responds by asking me to find it for her. Not "help me look for it" but "do it for me." Up until that point all she was doing was staring off into space on front of the shelves and not even so much as lifting a finger to look through boxes to find the item.

At this point I'm annoyed that I've kept other people waiting, tell her I'm still confused as to what it is she was looking for (she didn'teven seem to know either), and that I was kind of busy as it was. I leave the back room to carry out the task at hand. She makes a face at me and makes her way to the back door as well, going so far as to overtake me and beat me to the door. Whatever I tell myself, everything is peachy after that for me right? Nope...

About an hour later the manager pulls me aside in the back room. The conversation, or rather scolding, went something like this.

"Listen (my name) I'm only gonna say this once. When one of the girls in the pharmacy asks you for help, you help them. I don't care how busy you think you are."

He then walked away and left me there feeling dumbfounded. He made it clear by his tone that he didn't care what I had to say about the situation. I wasn't going to push it because I had anxiety about loosing my job at that point. To this day that situation still bothers me. I feel as if he was treating me unfairly and that the woman had played up what happened to make me out to be the asshole. I swear on my life that what I've told is the most accurate representation of what happened... so really, am I the asshole here?