Is OTHER wrong in the post ? POST : I work at a grocery store as a "drug gm" (general merchandiser). A customer walked up to me and mentioned that how she heard something about a special deal of some sort (one that wasn't part of my department and that I wasn't aware of). She then pointed at a piece of paper that had some text on it (shopping list perhaps?) and stared at me expectantly. Knowing that she didn't ask a question, the only response I could come up with was "ok". Then her tone quickly turned aggressive and she started calling me rude, saying that I'm "the second person who was rude to her". My response to this was "what would you like?". Her answer was "I'm gonna speak to your manager (name)." At this point, she found the product that she was looking for, by pure chance alone and I figured that there was nothing more I could do to alleviate the situation, so I casually walked away.