I recently got my car serviced at the dealership and received an email to leave a review. I gave 4/5 stars. My reasoning for the 4 stars was that the diagnosis was accurate and the service was good. However, I took off one star because in the time I was waiting, I had to use the restroom urgently, but couldn't find a mens room. There was only a womans restroom and an occupied all-gender restroom, so I ended up waiting ~20 min for someone to come out of the all-gender restroom. In the review I also left a comment where I suggested they make both restrooms all-gender rather than eliminating the men's room. I later received a condescending email from the GM of the dealership apologizing for me "being offended by change" and that he grew up in an era where men were courteous to women and that was his thought process when implementing the law required all-gender restroom. He also sent me a link to edit my review and basically told me that I could change the review if I wanted to, so I went back and changed it from 4/5 to 3/5 and also added that the GM was condescending. Was I an asshole to do that?