I’m in college, I’m a film student taking an online anatomy class to knock out a gen ed requirement. The class uses Smart Book by McGraw Hill. This program allows students to read, do assignments and take quizzes from an online text book. In addition, we also need to participate in a weekly discussion forum.

I was working on the assignment in Smart Book and I had answered 70/100 questions and it said I had 70% progress. I had to close my browser at a certain point and when I reopened it, it took me back to the very first question. It still said I was 70% completed so I called customer support and they told me that I would only need to complete 30 more questions and the assignment would be complete.   

This was a lie. The site forced me to answer 70 extra questions with no credit before adding any progress to my assignment. Basically forcing me to do extra and ungraded homework for a class that I already consider a waste of my time for not being related to my major. Every week I’m neck deep in homework assignments from all courses and I value the little free time I get. This is cutting into the time I have to myself and the time I have to do other homework. 

I feel like I should receive extra credit for this, under the fact that I’m forced to do extra homework that I never asked for or was told I’d have to do in the first place. 