Is OTHER wrong in the post ? POST : I work for a company that provides services for people who need cleaning/restoration services done in their homes (HVAC cleaning, flood remediation, etc.) When I show up to a customers house I always base my work off how the customer treats me and my crew throughout the day. If they’re nice and respect all of us I always make sure that I give them 200% and do the best job I can. But if they are rude and give us a hard time about the way we do things I tend to give out a little less effort into the job. Either way I make sure that I leave the job making sure we did the job to the customers liking, but I just tend to put a little less effort into a job when a customer isn’t respectful. Am I the asshole in the situation, or do they deserve the service they get based on the attitude they give? 