Is AUTHOR wrong in the post ? POST : I brought my car in to fix the A/C and was told I needed the back brakes replaced. A less than a month later, I'm driving on the highway and I push on the brake. I get resistance and then it gives out. Luckily, I was not going 70 or rolling into an intersection when it happened. To be clear, I get no resistance when I put my foot on the pedal but if I push the pedal to the metal, it will roll to stop and stay there. I called the auto shop and they said that it is likely the brake line. On the phone, and later talking to them they are acting like the car is "complicated" with "lots of parts" and "these things happen".

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If I bring you my car, and say "fix the brakes" aren't you going to check the brake line?!  I understand that cars are complicated, but isn't that why I brought it to them? If this just "something that happens" wouldn't people's brake lines be breaking all the time and rolling them into traffic?