Is AUTHOR wrong in the post ? POST : Last night, my husband and I went to a well-known chain sporty wings restaurant on the same lot as our local movie theater. We picked the place because we had tickets for a 7:45 showing of Captain Marvel. 

We arrived at 6:30 and were seated quickly. However, we then sat for 15 minutes (an actual 15--I worked in customer service, and my biggest pet peeve was people who exaggerated how long they had been waiting) without anyone making any contact with us whatsoever--no "Have you been helped?", no "Hey, we're a little behind but I'll be with you shortly," no drink orders taken, nothing. 

The area where we were seated was sort of in the middle of the dining room, so it was hard to tell in whose section we were assigned. One potential server we'll call Orange Jersey (OJ) was (nonchalantly and without much urgency) taking orders from people who had already been seated before we arrived. OJ made eye contact with us several times as she came and went, but didn't acknowledge us, so I figured she wasn't our server. 

Another potential server we'll call Red Jersey (RJ) was heading toward a booth with a receipt and I politely flagged her down as she passed us, saying, "Excuse me, miss--would you happen to know who our server is? We haven't had anyone come by our table and we've been here for 15 minutes." RJ apologized and said that she could help us and she'd be right back. We said no problem and thanked her.

When RJ came back, I asked if she thought the kitchen was moving at a good speed and whether she thought we'd be able to get finished within 45 minutes. She said she'd make sure our table was priority in the kitchen. We thanked her again. Honestly, she was great--she dropped off our check early so we would be sure to be finished paying quickly and brought us to-do drinks without us asking. We tipped her nicely.

As we were putting on our coats to leave, I told my husband, "No way we'd be leaving right now if we'd gotten that other server." He said, "Yeah--and we definitely would have gotten her if you hadn't said anything. While you were talking to RJ, OJ walked by behind me and I heard her get pissed off that we grabbed someone else to help us."

So, WITA for asking for service from a different server?