Their website kept refusing my coupon for free lava cakes with a medium or large pizza and made me buy a large to get the coupon to work, so I called in. This review I left summarizes my experience perfectly (I didn’t pay beforehand). This is exactly what happened below and the review I left

Worst experience ever. Never order here, you won’t get your food. It started with me putting in an order for carry-out and having my coupon not work, saying I needed to order a large pizza even though the paper coupon I was sent stated I could order a medium or large. I called to place my order, where they tried to overcharge me $3 on the pizza, and I had to point out their bullsh#t. After, as I was told that my coupon went through and my order was placed (Thank god I didn’t give them my card there) and went to the store. I was then told to show them my coupon, when I was told it went through. I gave them the coupon number and home address, but the guy at the counter was like a broken record and wouldn’t stop saying the same thing over and over, “you have to have your coupon” He sounded like he was drunk, and I wouldn’t be surprised if he was. I continued to state the address and he wouldn’t listen or give my food, I refused to pay until I got all my food, my order sitting right there and card in hand. Idiot on counter still repeating the same thing over and over. I then stormed off and left without giving these idiots a dime. I will never ever order here again, and will be telling everyone I know this shi#ty experience. And I know quite a few people. I left still hungry, and my sister was crying when I got home. Fu#k this place and the idiots who wouldn’t give me my food.