[header] How to create a high performance customer service leadership team [title] Map out the organization's goals. [step] A company has to align employees with its goals, initiatives, and service delivery requirements. A leadership team will need to be able to measure progress toward these goals. <sep> (A) This will also determine how you can build clear and professional team policies. Some key objectives to think about include : [substeps] Code of ethics. (B) Focus all of your efforts on working together as a team to meet everyone's needs. [title] Plan at least 1 of every 5 business meetings. (C) If employees are behind on their performance assessments, they're off the radar because they're delayed or unprofitable. A leadership team should have a clear intention to constantly enforce their goals and develop a way to continue achieving their goals. (D) It will also have to communicate them up front, so that employees can work to meet or exceed them. [substeps] Start by defining what your organization needs from its leaders.
D