Sentence 1: Beth went to the furniture store to buy a table. 
 Sentence 3: The customer service representative decided to help 
 Sentence 4:  They got into a friendly conversation about their interests 
 Sentence 5:  The representative ended up helping Beth get her table 
 Option 1: She was really confused what kind of table she wanted. 
 Option 2: She was really clear on what kind of table she wanted and avoided help.