customer: Hello. 
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 customer: Mark Phillips here. Can you please help me in booking the ticket from LGA to AUS? 
 agent: May I know your trip dates? 
 customer: My trip dates are 03/21 and 03/23. 
 agent: There is a direct flight with flight number 1018, can I proceed? 
 customer: Please search for a flight with 1 halt. 
 agent: I am sorry to inform you that there is no flight available with 1 connection. 
 customer: That's ok, thank you for giving the information. 
 agent: Thank you for contacting us.
agent: Hello\. How may I help you?