customer: Hi. 
 agent: Hello, what can I do for you today? 
 customer: Please make a reservation with the name of Christine Parker. 
 agent: Sure, can you mention your airport codes? 
 customer: I want to board from DCA and land at PHX. 
 agent: Ok, let me know your travel dates? 
 customer: My travel dates are Nov 13 and Nov 15. 
 agent: Would you like to avail any benefits for the journey? 
 customer: I need a single connecting flight. 
 agent: Ok, please wait. 
 __ 
 agent: Hawaiian Airlines has a connecting flight with number 1016 for fare 200, shall I proceed? 
 customer: Yes, proceed. 
 agent: Your booking is confirmed in economy class. 
 customer: Thank you for your service. 
 agent: Thank you for choosing us.
customer: Sure.