customer: Hi. 
 agent: Hello, how may I help you today? 
 __ 
 agent: Sure, may I know your name please? 
 customer: Sure, my name is Linda Thomas. 
 agent: May I know your travelling airport codes please? 
 customer: I am planning to travel from DTW to LAX. 
 agent: May I know on which dates you are willing to travel? 
 customer: My travelling dates are Apr 13 and 15. 
 agent: May I know your class preference please? 
 customer: I am fine with any class and please search for a connecting flight. 
 agent: Sorry Thomas, there is no flight found as per your travelling dates. 
 customer: No issues, thank you for your information. 
 agent: Thank you for reaching us.
customer: Can you help me to book a normal cost airlines?