customer: Hello. 
 agent: Hello. 
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 agent: How can I help you? 
 customer: Can you help me in booking my flight ticket from EWR to PHL? 
 agent: Sure, may I know your travel dates please? 
 customer: My travelling dates will be Oct 21 to Oct 23. 
 agent: Do you have any specifications? 
 customer: I prefer a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: AA airlines is providing you the connecting flight in economy class, shall I proceed? 
 customer: You can proceed. 
 agent: Your ticket has been reserved with flight-1011. 
 customer: Thank you. 
 agent: Thanks for choosing us, have a good day.
customer: I am Elizabeth Lopez.