customer: Hi. 
 agent: Hello. How can I assist you today? 
 customer: I am Patricia Smith, can you help me to book a flight with 1 connection? 
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 customer: My travelling dates are 01/08 and 01/10. 
 agent: Please provide your airport codes that you want to travel. 
 customer: I would like to fly from ORD to DCA. 
 agent: Please give me a moment. 
 customer: Ok. 
 agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket? 
 customer: Proceed with booking. 
 agent: Your ticket is booked. The flight number is 1025 and the airline is Delta. 
 customer: Thank you. 
 agent: Welcome, have a great day.
agent: Sure, will you mention your travelling dates please?