customer: Hi. 
 agent: Hello. How can I assist you? 
 customer: I want to book a ticket from MCO to DEN, can you help me? 
 agent: Sure, We are here to assist you. Can I know your travelling dates? 
 customer: My travel dates are 10/14 and 10/16. 
 __ 
 customer: Yes, I need a break. I am Jerry Garcia. 
 agent: Is there any other requirement? 
 customer: I prefer to travel in economy class. 
 agent: Give me a minute. 
 customer: Sure. 
 agent: We found a connecting flight with an UA airline, flight number:1026. 
 customer: You can book it. 
 agent: Your flight ticket has been reserved with an economy class. 
 customer: Thank you for booking. 
 agent: Thank you for reaching us.
agent: Do you need any break? May I know your name?