customer: Hello. 
 agent: Hello. 
 customer: My name is Virginia Smith. 
 agent: How may I guide you? 
 customer: I want to book a flight from BOS to CLT. 
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 customer: The dates are from 03/30 to 04/01. 
 agent: I found a flight 1011 of UA airlines matches with your preferences, can I proceed? 
 customer: Please proceed with the booking. 
 agent: Your ticket is booked. 
 customer: Thank you for your help. 
 agent: Thank you, have a good day.
agent: Ok, can I know your preferable dates?