customer: Hello,. 
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 customer: I am James Wright. I need to attend my family get together at Phoenix. Help me with booking the flight ticket. 
 agent: Sure, may I know your journey dates? 
 customer: Sure, I want to start my journey on 04/26 from Charlotte, NC- CLT. I need a connection between my journey and return on 04/26. I have a price limit of 500 and Dest airport code is AZ- PHX. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: Thanks for waiting, I found a flight with your given details. The flight number: 1002, airline: UA, price:200. Connection is one. Shall I proceed to booking? 
 customer: Ok,please proceed with booking. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for the reservation. 
 agent: Thank you.
agent: Hello, how can I assist you today?