customer: Hi, I am Anna Miller. 
 agent: Hello. How may I be of your service? 
 customer: Owing an emergence, I want to cancel my recent reservation. Can you help me with it? 
 agent: Sure, I'll help you with this. Please wait a moment I will check and let you know. 
 customer: Sure. 
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 customer: Ok, no issues. Thanks for the help. 
 agent: Thank you for choosing us.
agent: Thanks for waiting, we did not found any reservation by this name.