customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: Can you please book a ticket from AUS to IAH to attend Innovation festival? 
 agent: Sure, may I know the planned travel dates? 
 customer: My scheduled dates are Sept 30 and Oct 1. 
 agent: May I know the connection limit for this journey? 
 customer: I want single connected flight. 
 agent: Please provide me the name. 
 customer: Sure, I am Sharon Miller. 
 agent: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking? 
 customer: Ok, please confirm. 
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 customer: Thank you. 
 agent: Thank you for reaching us.
agent: In an economy class, your ticket has been confirmed for the flight 1009 in Hawaiian Airlines.