customer: Hi. 
 agent: Hello, how can I be your helping hand today? 
 customer: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me to cancel my recent reservation? 
 agent: Sure, we are here to help you in cancellation. 
 customer: Thank you. 
 agent: Please provide your good name to check the reservation in the reservation list. 
 customer: Please check the database with the name of Catherine Evans. 
 agent: Please wait for a while, I will check the reservation list and revert to you. 
 customer: Sure, I will wait for your response. 
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 customer: Oh! May be booking is not done properly. Thanks for your response. 
 agent: Thank you for reaching us with a query. Have a nice day.
agent: I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.