customer: Hello, myself Emma Lewis. 
 agent: Hello Lewis, how can I help you? 
 customer: I am planning to book a flight ticket to EWR from HOU, could you please search any inexpensive flight? 
 agent: Ok, please share your travel dates. 
 customer: Sure, my planned travelling dates are 10/30 and 11/01. 
 agent: Please wait for a moment. 
 customer: Ok, take your time. 
 agent: I found a direct flight for you, can I book? 
 customer: I need 1 connected flight. 
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 customer: It's ok, thank you for the information. 
 agent: Most welcome, have a nice day.
agent: I am sorry to inform you that there is no connecting flight available at your requested dates.