customer: Hello, I am Robert Collins. 
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 customer: jI would like to attend rock band event in Carnegie Hall at New York, JFK. 
 agent: Fine. 
 customer: Can you help me to book a ticket? 
 agent: To reserve a ticket, help me with your boarding point. 
 customer: Detroit, MI - DTW is my boarding point. 
 agent: Any specifications do you have? 
 customer: Please check under 1000 fare. 
 agent: Please let me know your travelling dates. 
 customer: My travelling dates are 07/09 and 07/11. 
 agent: Thanks for your details. 
 customer: OK. 
 agent: You have a Delta airline of price 100 with 1 connection of 1024 flight. Shall I make it to reserve? 
 customer: Yes, please reserve it. 
 agent: Booking has been done. 
 customer: Thank you. 
 agent: Thank you for picking us.
agent: Hello, Robert Collins. How may I be your helping hand?