customer: Hi. 
 agent: Hello, how best I can assist you at this moment? 
 customer: I need to change my existing reservation as my exams got postponed, Can you please help me with that? 
 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: May I know on which name the ticket was reserved? 
 customer: James Wright here. 
 agent: Please wait for a while. 
 customer: Sure, I will wait for your response. 
 agent: We found a reservation on your name, can you please forward your new journey dates? 
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 agent: Kindly assign your airport codes? 
 customer: My source point is SEA to IAH. 
 agent: Do you prefer economy or business class in your journey? 
 customer: I am comfortable with any class. 
 agent: In which airlines you wish to travel? 
 customer: I need a normal cost airline. 
 agent: Is there any more preferences do you need? 
 customer: I need a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: We found a Delta airlines, price is 100 in economy class, with one stopover. Shall I proceed? 
 customer: Ok, proceed for booking. 
 agent: Your reservation has been changed, and the flight number is 1023. 
 customer: Thanks for your information. 
 agent: Thank you for choosing us.
customer: I would like to travel on 04/24 to return on 04/26.