customer: Hi. 
 agent: Hello. 
 customer: I am Deborah Lee. 
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 customer:  I am suffering with typhoid fever, so I am unable to travel to my old office to attend the meeting, can you help in change my ticket? 
 agent: Sure, I am here to help you. Let me check your reservation status first. 
 customer: Sure, take your time. 
 agent: Lee, I have found your reservation. May I know your preferred airport codes? 
 customer: My airport codes are BOS to MCO. 
 agent: Ok, may I know your travel dates? 
 customer: Ok, my trip dates are 07/27 and 07/29. 
 agent: There is a flight with single connection available in Frontier airlines and the ticket fare is 100 only. Are you comfortable with this flight? 
 customer: Yes, please proceed. 
 agent: Lee, your ticket is booked and your flight number is 1003. 
 customer: Thank you for assisting me. 
 agent: Thank you for choosing us.
agent: Lee, how can I assist you?