customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: I need to visit Austin, can you please book the ticket from DTW to AUS? 
 agent: Sure, may I know your planned travel dates? 
 customer: Sure, my planned departure and return travel dates are 12th and 14th of Dec. 
 agent: Do you have any limits on number of connections? 
 customer: I need direct flight only. 
 agent: Do you have any another specifications on your journey? 
 customer: No, I don't have any other specifications. 
 __ 
 customer: My name is Barbara Young. 
 agent: JetBlue Airlines providing a flight with the price 200 with 0 connection. Can I proceed for the booking? 
 customer: That's fine for me, you can proceed for booking the ticket. 
 agent: Your flight ticket reservation done with the flight number 1002. 
 customer: Thank you so much for your help. 
 agent: Welcome, thank you for opting us.
agent: May I know your name for the booking?