customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you please hold me a flight ticket from ATL to ORD? 
 agent: Sure, I am glad to help you. May I know your planned dates please? 
 customer: My trip dates are Apr 5 - Apr 7. 
 agent: Ok, let me know your connection limit. 
 customer: I prefer a flight with single connection. 
 agent: Ok, please specify your name. 
 customer: Charles Wilson here. 
 agent: Do you have any other concerns? 
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 agent: There is a connecting flight with a fare of 200 found in 1028 Southwest Airlines, shall I proceed? 
 customer: Please reserve. 
 agent: Ok, your ticket has been confirmed in economy class. 
 customer: Thank you. 
 agent: Thank you for availing us.
customer: No.