customer: Hello. I am Ryan Taylor. 
 agent: Hello, how can I assist you now? 
 customer: I need to cancel my recent reservation, as my business meeting with my clients got cancelled. Could you help me in cancelling my recent reservation? 
 agent: Sure, I would be happy to help you. Please wait for a while. 
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 agent: Sorry there is no reservation found on your name. 
 customer: Ok, no issues at all. 
 agent: Thanks for choosing us and have a great day. 
 customer: Thank you for your service.
customer: Ok.