customer: Hello. 
 agent: Hello. 
 customer: My name is Kathleen Rodriguez. 
 agent: How can I assist you today? 
 customer: I would like to travel from PHX to PHX on a round trip. Can you help me in booking a ticket? 
 agent: Sure, will you mention your travelling dates please? 
 customer: I would like to travel on dates 04/14 and 04/16. 
 agent: Please give me a moment. 
 customer: Sure. 
 agent: Thank you for waiting, there is a flight with price 100 and the connections 1 is available. 
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 agent: Your ticket is booked. The flight number is 1004 and the airline is AA. 
 customer: Thank you for your assistance. 
 agent: Welcome, have a great day.
customer: Please proceed for booking the ticket.