customer: Hello. 
 agent: Hello. How may I guide you today? 
 customer: I am Matthew Evans. 
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 customer: I would like to book a ticket to Phoenix, can you please help me out? 
 agent: Sure, I will help you. Can you please provide your preferable dates of travelling? 
 customer: I am travelling on these dates 01/11 and 01/13. 
 agent: Ok, may I know your origin and destination airport codes for booking? 
 customer: I am flying from IAH to PHX. 
 agent: Please wait a moment to check the flights. 
 customer: Sure. 
 agent: Based on your information, I have found flight with 1 connection with the fare of 200. Is it ok for you? 
 customer: Ok, you can proceed with this flight. 
 agent: Sure, your ticket has been booked in flight number 1025 and airline is Frontier. 
 customer: Thank you for your services.
agent: Nice meeting you Evans.