customer: Hello. 
 agent: Hello, how can I support you today? 
 customer: I am Kimberly Green. I want to book a flight ticket from IAH to IAD. Can you find a flight ticket for me? 
 agent: Sure, we are here to make a reservation for you. Please share your planned journey dates. 
 customer: Thank you, my itinerary dates are on 11/13 and return on 11/15. 
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 customer: Yes, I need one connecting flight. 
 agent: Ok, please wait. 
 customer: Ok, take your time. 
 agent: Thanks for your time, there were no flights found based on your requested dates. 
 customer: It's ok, not a problem with that. Anyways thank you for your help. 
 agent: Thank you for availing us.
agent: Ok, Is there any halt?