customer: Hi, Edward Turner here. 
 agent: Hello Turner, how may I guide you? 
 customer: I have to meet my sister on her birthday, could you please help me to book my flight ticket from IAH to MSP? 
 agent: Turner, Could you please share me your journey dates? 
 customer: Sure, I have to depart on 12/07 and return back on 12/09. 
 agent: Sure, please wait for a while. 
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 agent: There is a flight with Frontier airlines and the ticket cost is 100 only. Shall I proceed for booking the ticket? 
 customer: Yes, please book the ticket for me. 
 agent: Turner, your ticket is booked with the flight number 1012. 
 customer: Thank you so much for your help. 
 agent: You are welcome, thank you for contacting us.
customer: Sure.