customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: Myself Karen Harris. 
 agent: Glad to meet you Karen Harris. 
 customer: I would like to visit New York to see the art gallery which was located in EWR, can you find a flight from JFK? 
 agent: Ok, when you are willing to travel? 
 customer: I am willing to travel on 03/03 and return to my place on 03/05. 
 agent: Sorry Karen Harris, there is no flight available with your preferences. 
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 agent: Welcome, have a nice day Karen Harris.
customer: That's fine, thanks for your information.