customer: Hello. 
 agent: Hello, how can I aid you? 
 __ 
 agent: Sure. Can I know your travelling dates? 
 customer: I want to travel in the month of august on 14 and 16. I want to have a 1 connecting flight. 
 agent: Yes Helen, I found a flight for you with AA airline of flight number 1022. Shall I proceed? 
 customer: Yes, proceed. 
 agent: The booking is confirmed. 
 customer: Thank you for helping me out. 
 agent: You are welcome.
customer: I'm Helen Anderson. I want to attend a business meeting in Detroit. Can you book a ticket from ORD to DTW?