customer: Hello, I am Emma Carter. 
 agent: Hello, how can I assist you for the day? 
 customer: Can you please help me with booking a flight ticket from HOU to BOS? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: When you are willing to travel? 
 customer: I am willing to start on 01/27. Intend to return on 01/29. 
 agent: Please wait for a moment. 
 customer: OK. 
 agent: We found 1002 Southwest airlines with single connection with price 100. 
 customer: You can proceed with booking. 
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 customer: Thank you. 
 agent: Thank you.
agent: Your, booking has been confirmed.