customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel from PHL to MSP as a holiday trip. Can you do the reservation? 
 agent: Sure, let me know your travel dates? 
 customer: My journey dates are 01/13 and 01/15. 
 agent: Do you have any preferences? 
 customer: I need break in my journey. 
 agent: Can you share your name please? 
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 agent: Spirit Airlines has a connecting flight with number 1000 for fare 100, shall I proceed? 
 customer: Go ahead. 
 agent: Your booking is reserved in economy class. 
 customer: Thank you so much. 
 agent: Thank you for opting us.
customer: Helen Rodriguez here.