customer: Hi. 
 agent: Hello, how may I help you? 
 customer: I am Nancy Turner. 
 agent: Good Morning Nancy. 
 customer: I like to travel from ORD yo AUS, can you help in booking a flight ticket? 
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 customer: My date of travelling is on 05/02 to 05/04. 
 agent: There is a flight available with JetBlue airlines, shall I proceed? 
 customer: Proceed for booking. 
 agent: Your ticket is booked with flight number 1022. 
 customer: Thank you. 
 agent: Thank you for reaching us, happy journey.
agent: Sure, can I know the travel dates?