customer: Hello. 
 agent: Hello, how may I serve you for the day? 
 customer: I am planning to book a flight ticket to SEA from ORD, can you please help me out? 
 agent: Sure, can you please forward your journey dates? 
 customer: Sure, my planned travelling dates are Oct 14 and Oct 16. 
 agent: May I know your name please? 
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 agent: Please mention your connection limit. 
 customer: Yes, I am looking for a flight with 1 connection. 
 agent: Do you have any other specifications? 
 customer: Yes, my return time must be in evening. 
 agent: Sorry we did not find any flights matching your credentials. 
 customer: It's ok, thank you for the information. 
 agent: Thank you for opting us.
customer: Sure, my name is Jeffrey Wright.