customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I would like to attend my friends marriage, can you please help me to book a flight? 
 agent: Sure, can you provide your country codes and travel dates? 
 customer: I would like to travel from AUS to PHX. And my travel dates are 07/31 and 08/02. 
 agent: May I know your name please? 
 customer: My name is Ashley Hall. 
 agent: Sorry, I did not find any flight with your details. 
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 agent: You are welcome.
customer: OK, no problem. Thank you.