customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: Can you please help me to book a flight from EWR to DCA? 
 agent: May I know your travel dates? 
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 agent: Do you prefer connecting flight? 
 customer: I am looking for a flight with single connection. 
 agent: Do you have any others specifications? 
 customer: No. 
 agent: May I know your good name? 
 customer: Charles Turner here. 
 agent: There is a flight with the price of 200 having one connection and economy class. Can I proceed to booking? 
 customer: Ok, please proceed. 
 agent: Your booking is done with flight number 1018. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: Sure, I want to depart on Jan 24 and need to return on Jan 26.