customer: Hello. 
 agent: Hello, How can I best assist you now? 
 customer: I want to go to Seattle next week so can you please help me in flight ticket booking process from ORD to SEA? 
 agent: Sure, can you please mention your departure and arrival dates of your journey? 
 customer: Thank you for your response, I want to take off on Sept 02 and book my return ticket also on Sept 04. 
 agent: Ok, which type of class do you prefer for your journey? 
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 agent: Do you need any flag stop in between journey? 
 customer: I need 1 break in between my journey so please check with this details. 
 agent: Ok, May I know your good name please? 
 customer: Sure, my name is Jacob Brown. 
 agent: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport. 
 customer: Oh! It's ok no problem. Thank you for your information. 
 agent: Thanks for reaching us, wish you a great day.
customer: I want to travel in business class flight.