customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: Myself Rebecca jones. Will you help me in booking the flight ticket from JFK toDFW? 
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 customer: My travelling dates are 10/14 and 10/16. 
 agent: Sorry, no flight found on your route. Thank you for reaching us. 
 customer: Ok, not an issue. Thank you for your information.
agent: May I know your travelling dates?