customer: Hello. 
 agent: Hello. May I know your good name, please? 
 customer: I am Jerry Garcia, can you help me to find a flight? 
 agent: Sure, Jerry. May I know your source and destination airport codes? 
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 agent: Can you provide me your planned dates of journey? 
 customer: My travelling dates are 12/31 and 01/02. 
 agent: Give me a minute, I will check the availability of flights. 
 customer: Sure. 
 agent: AA airline is providing service on that route with flight-1012 on your planned dates. 
 customer: Proceed. 
 agent: 200 is your travelling charge, your ticket has been booked successfully. Have a safe journey. 
 customer: Thank you for your help. 
 agent: Thank you for using our service.
customer: I would like to travel from CLT to LAX.