customer: Hello. I am Shirley Campbell. 
 agent: Hello, How can I help you? 
 customer: Can you please help me to book a flight ticket from JFK to HOU? 
 agent: Sure, Please help me with your travel dates. 
 customer: My travelling dates are 06/17 to 06/19. 
 agent: Please wait a minute. 
 customer: Sure. 
 __ 
 customer: No problem, thanks for your information. 
 agent: Thank you for opting us.
agent: Sorry, No flights found with your chosen dates.