customer: Hi. 
 agent: Hello. 
 customer: Daniel Perez here. 
 agent: How can I help you Daniel? 
 customer: Unfortunately, I want to cancel my recently done reservation can you please help me in this? 
 agent: Sure, please wait. I will get back to you. 
 __ 
 agent:  I have checked and seen that there is no reservation found under your name. 
 customer: That's fine. 
 agent: Thank you, have a good day. 
 customer: Thank you for your service. 
 agent: You are welcome.
customer: Ok.