customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I would like to meet my business partner at Philadelphia, please help me in booking a ticket from EWR to PHL. 
 agent: Sure, can you please tell me your travel dates? 
 customer: My planned travel dates are on Mar 29 and Mar 31. 
 agent: Ok, may I know your name? 
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 agent: Charles Mitchell, do you have any class preferences? 
 customer: Yes, I need an economy class ticket. 
 agent: As per your requirements, there is a flight available in Southwest airlines and the ticket price is 100 only. Can I proceed for booking the ticket? 
 customer: Ok, please proceed for booking. 
 agent: Your ticket is booked successfully and your flight number is 1009. 
 customer: Thank you for your services. 
 agent: You are welcome and thank you for contacting us.
customer: My name is Charles Mitchell.