customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am Kenneth Perez. I would like to book a ticket from DCA to SEA, can you please help me out? 
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 customer: I am travelling on these dates 12/08 and 12/10. 
 agent: Hold on for sometime. 
 customer: Make sure my connection limit is 0. 
 agent: Sorry Perez, there is no flights on your planned dates of journey. 
 customer: Ok no problem, thank you for your services. 
 agent: Most welcome, thank you for reaching out here.
agent: I am glad to help you about that. Can you please provide your planned dates of journey?