customer: Hello. 
 agent: Hello. 
 customer: My name is Nicole Turner. I would like to travel from MSP to SFO, could you help me out? 
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 customer: My preferable dates are from 11/23 to 11/25. 
 agent: Sorry, on these dates there is no flights available. 
 customer: That's ok. Thank you for your help. 
 agent: Most welcome.
agent: Sure, may I know your trip dates?