customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: Can you please book a flight ticket from LAX to DCA? 
 agent: Sure, I will help you. Can I have your planned travel dates please? 
 customer: Thank you, my travelling dates are Dec 06 and Dec 08. 
 agent: May I know your name please? 
 customer: Yes, my name is Christine Miller. 
 agent: Do you need a connecting flight or a direct flight? 
 customer: I need a connecting flight. 
 agent: Do you have any other specifications? 
 customer: I prefer to travel in normal cost airlines. 
 agent: I found an economy class in Delta airlines with fare 200 and it has single connection. Can I book your ticket? 
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 agent: Ok, your booking is confirmed with flight number 1002. 
 customer: Thank you for the help. 
 agent: Thank you for reaching us.
customer: Yes, please.