customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am Lisa Scott. 
 agent: Yes, Scott. 
 customer: I want to book a ticket from ORD to IAD. 
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 customer: My travelling dates are from 12/22 to 12/24. Make sure that there is 1 connection limit. 
 agent: There flight matching your requirement. Can I proceed Lisa? 
 customer: Yes, please proceed. 
 agent: Your ticket has been booked to 1027 flight number, and airline of AA. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
agent: Ok, provide me the dates?