customer: Hi. 
 agent: Hello. How may I aid you today? 
 customer: Can you please help me in making an airline reservation from OAK to SFO? 
 agent: Sure, can you please share your preferable journey dates? 
 customer: My journey dates are Nov 25th and Nov 27th. 
 agent: May I know your name please? 
 customer: Raymond Allen. 
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 customer: No. 
 agent: I am sorry to say that there is no flight found under your details. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you for reaching us.
agent: Do you have any specifications?