customer: Hello. 
 agent: Hello. Do you need any help from my side? 
 __ 
 agent: Sure, I can help you with that one. On whose name you have booked your previous flight ticket? 
 customer: Please check with the name of Kimberly Anderson. 
 agent: Please wait for a moment. 
 customer: Ok, take your time. 
 agent: Thank you for waiting, there is no reservation obtained based on your name in our previous booking list. 
 customer: It's ok, thank you for the information. 
 agent: You are most welcome and have a great day.
customer: I want to cancel my recent reservation, can you please help me out?