customer: Hello, I am George Edwards. 
 agent: Hello, how may I assist you? 
 customer: I would like to visit a Houston Zoo in Houston, so could you please book a ticket for me? 
 __ 
 customer: I would like to go on 05/08 and return back on 05/10. 
 agent: Can I have your airport codes? 
 customer: My source and destination airport codes are AUS and IAH. 
 agent: There is a flight available with Hawaiian airlines, shall I book it? 
 customer: Ok, ensure it is a single connecting flight. 
 agent: It's connection is 1. 
 customer: Ok, please proceed for further,. 
 agent: Your ticket is booked with flight number 1000. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Please send me your travelling dates.