customer: Hi. 
 agent: Hello. How can I assist you today? 
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 agent: Definitely, I will help you with that booking. Please share your travelling dates. 
 customer: My travelling dates are 05/10 to 05/12. 
 agent: Just give a moment. 
 customer: Ok. 
 agent: Sorry, there is no flight available on your desired route. 
 customer: That's ok, thank you. 
 agent: Thank you for reaching us.
customer: I am Karen Lee. I am planning to travel from HOU to SEA, can you help in booking  a flight?