customer: Hello. I am Nicole Wright. 
 agent: Hello Wright, how can I help you? 
 customer: I want to attend a business meeting in Denver. Can you help me to book a ticket from DTW to DEN? 
 agent: On which dates do you want to travel? 
 customer: I want to fly on 11/20 and 11/22. 
 agent: Please hold on for a moment. 
 customer: Sure, take your time. 
 __ 
 customer: Proceed to booking. 
 agent: Your ticket is reserved with price 200. 
 customer: Thank you for your help. 
 agent: Most welcome, have a happy journey.
agent: Southwest airlines with flight number 1006 is available for you with 1 connection.