customer: Hello. 
 agent: Hello, do you need any help from us? 
 customer: I have to attend a Live Concert at Las Vegas, could you please help me with booking a flight ticket from SEA to LAS? 
 agent: Sure, could you please share your departure and arrival day? 
 customer: I would like to depart on Oct 30th and return on Nov 1st. 
 agent: Ok, could I have your name please? 
 customer: I am Pamela Hill. 
 agent: Ok, do you need direct or connecting flight? 
 customer: I am ok with any flight. 
 agent: Ok, may I know your airline preference? 
 __ 
 agent: Could I have your name please? 
 customer: I have already mentioned above. 
 agent: Sorry, there is no flight with your request. 
 customer: Ok, not an issue. Anyways, thank you for the information. 
 agent: You are welcome, have a great day.
customer: I need a normal- cost airline.