customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I am planning to book a ticket from PHX to JFK. Can you please help me out? 
 agent: Let me know your travel dates. 
 customer: I am planning to travel on Apr 28 and return back on Apr 30. 
 agent: Do you have any preference? 
 customer: I am looking for a connecting flight. 
 agent: Is there any airline preference? 
 customer: No. 
 agent: Can I know your name? 
 customer: My name is Shirley Martinez. 
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 customer: That's fine, please proceed the booking. 
 agent: Your ticket is booked in an economy class having flight number 1004. 
 customer: Thank you for your service. 
 agent: Thank you.
agent: Found ticket with Delta airlines for price 100.