customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I'm Barbara Carter, I'd like to make a flight reservation for 04/21. 
 agent: Ok. Please tell us your airport codes. 
 customer: Sure, I'm planning to fly to LAX from DCA. 
 agent: May I know your name please? Sorry, please tell us your return date. 
 customer: As I had already mentioned my name is Barbara Carter and I want the ticket to be booked with the same name. Well. My return date shall be on 04/23. 
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 customer: Sure, please take your time. 
 agent: I found a flight 1028 from JetBlue airlines for you with single connection, shall I book? 
 customer: Ok, that actually match with my requirements. Kindly proceed for the booking. 
 agent: Your booking is done with price 100. 
 customer: Ok, thank you for the great service. 
 agent: Thank you for using our agency.
agent: Please wait for a while.