customer: Hi. 
 agent: Hello. How may I help you for today? 
 customer: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this? 
 agent: Sure, may I know your name? 
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 agent: Sorry to say, no reservation found on your name. 
 customer: That's ok, thank you. 
 agent: Thank you for reaching us, have a nice day.
customer: Sure, my name is Stephanie Carter.