customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: I am Kenneth Hernandez. I want to book a ticket from IAH to OAK, can you help me? 
 agent: Sure Kenneth, could you please provide me with your dates of journey? 
 customer: My travel dates are 06/28 and 06/30. 
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 customer: Sure. 
 agent: There is a flight with the connecting flight of fare 200 and the airline is naming as AA, are you ok with this booking? 
 customer: You can book it. 
 agent: Ok, your ticket has been confirmed with the flight number 1001. 
 customer: Thank you for booking. 
 agent: You are welcome, have a happy journey.
agent: Please wait for a mean while to check for the availability.