customer: Hi, I am Kenneth Lopez. 
 agent: Hello, may I oblige you? 
 customer: I want to book a flight ticket on 03/17 and 03/19, so can you please help me with booking? 
 agent: Sure, could you please let me know your airport codes? 
 customer: Sure, my airport codes are New York, NY-LGA and San Francisco, CA-SFO. 
 agent: Do you need any way station in between your journey? 
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 agent: Please wait a moment. I will search a flight and let you know. 
 customer: Ok. 
 agent: Thanks for your time. There is a flight with a fare of 200 having a halt in between. Are you comfortable with UA airline? 
 customer: Yes, please proceed. 
 agent: Your ticket has been confirmed with 1001 airline. 
 customer: Thank you. 
 agent: Thank you for availing us.
customer: Yes, I need a connection in between the journey.