customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: I am going to Austin Brewery tour on 04/18, can you book me a flight ticket within price 200? 
 agent: Sure, please help me with your airport codes? 
 customer: Sure, I will fly from BOS to AUS. 
 agent: Ok, let me know your return date please? 
 customer: I would like to back on 04/20. 
 agent: Ok, any connection limit? 
 customer: Yes, I need a lay by. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thanks for waiting, flight- 1005, airline- Southwest, price- 100 with connection matches your requested details. Shall I proceed? 
 customer: Ok, please proceed with the booking. 
 agent: Ok, for further proceeding can  i have your name please? 
 customer: Sure, I am Karen Carter. 
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 customer: Thank you for your support. 
 agent: Thank you for choosing us.
agent: Ok, your ticket has been reserved.