customer: Hi. I am Michael Baker. 
 agent: Hello. How are you Baker? 
 customer: I had planned to attend a meeting, but it was cancelled. I am looking for cancellation. Can you help me out? 
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 customer: Ok. 
 agent: Sorry Baker, there is no reservation found in my database on your name. 
 customer: That's not a problem. 
 agent: Thank you for your positive response. 
 customer: Anyways, thank you for your help. 
 agent: You are welcome.
agent: I can help you with that.