customer: Hello. 
 agent: Hello. What kind of serves are you looking for? 
 customer: I have planned to meet my grand father who met with an accident and to take care of him, can you please help me in booking my flight ticket from my home town Philadelphia? 
 agent: Sure, may I know where do you want to go? 
 customer: I want to travel to New York. 
 agent: Let me know in New York which airport do you like to land? 
 customer: I prefer to land at the best international airport in New York JFK. 
 agent: Do you like connecting flight or direct flight? 
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 agent: We need  some details also, please share me when do you want to travel? 
 customer: As I have applied leaves for two days, so I want to start on Apr 15th and my return date will be Apr 17th to my home city. 
 agent: Our data purpose we need to enter your name also so, could you please share me your name? 
 customer: Sure, please confirm my flight ticket under the name of Alexander Hall. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: We are happy to inform you that we found a best flight for you flight number 1010 and United Airlines with economy class. Shall I book this ticket for you? 
 customer: Its a best airline, you can proceed with this airline. 
 agent: Your ticket has been reserved under the name of Alexander Hall. 
 customer: Thank you for your best service, surely I will visit again. 
 agent: Thank you so much for choosing us.
customer: I prefer a connecting flight in between my journey so that I can do shopping for my grandfather.