customer: Hi. 
 agent: Hello, how can I assist you now? 
 customer: I am James Hill. I am a singer, I have to participate in a contest at PHL. So please book my ticket from DEN. 
 agent: Sure James Hill, I will help you with that. Can I have your travel dates please? 
 customer: My trip dates are Sep 21 to Sep 23. 
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 customer: I need a connecting flight which depart in afternoon. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Sorry James Hill, no afternoon flight is available to you on your dates. 
 customer: No issue, thank you. 
 agent: Thank you for choosing us, have a good day.
agent: Ok, please let me know the timings of your journey.