customer: Hi. 
 agent: Hello. How could I aid you today? 
 customer: I am Carolyn Rodriguez. Can you please aid me in booking a flight ticket to MSP to attend a client meeting? 
 __ 
 customer: My planned journey dates are Oct 02 and Oct 04. 
 agent: Could you please share me your source code? 
 customer: I would like to board from PHX. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: There is a flight found with an airline Hawaiian of flight 1010. Can I proceed? 
 customer: Please, proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Sure, to book a ticket may I know your travelling dates please?