customer: Hi,. 
 agent: Hello, how may I help you? 
 customer: I am Kathleen Campbell. Can you please help me in booking a flight ticket from MSP to ORD? 
 agent: Sure, may I know your trip dates please? 
 customer: My trip dates are from July 22nd to July 24th. 
 agent: Please wait for a while. 
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 agent: Thank you for waiting and we have found a flight in economy class with 0 connection in American airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight? 
 customer: Please proceed. 
 agent: Ok, your ticket is booked with the flight number 1029. 
 customer: Thank you. 
 agent: Most welcome.
customer: Ok.