customer: Hi. 
 agent: Hello, how can I guide you for today? 
 customer: Can you please help me in changing my recent reservation? 
 agent: I will help you with that. 
 customer: Ok. 
 agent: May I know your name? 
 customer: Myself Amanda Rodriguez. 
 agent: Please give me a minute, I will check the status of your existing reservation. 
 customer: Ok. 
 agent: I successfully found your existing reservation. May I know your changed travelling dates? 
 customer: My travelling dates are June 14 and 16. 
 agent: Can you please provide your source and destination airport codes? 
 customer: My airport codes are IAD and EWR. 
 agent: Are you looking for a connecting flight or direct flight? 
 customer: I need connecting flight. 
 agent: Do you have any other requirements that you are looking for? 
 customer: I need my depart flight ticket at evening time and my return ticket is at afternoon time. 
 agent: Sorry, there are no flights available at your request. 
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 agent: Thank you for contacting us, have a nice day.
customer: Thanks for your information.