customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I need you to book a flight ticket. 
 agent: Sure, may I know your planned travel dates please? 
 customer: June 30 and July 2 are my planned travel dates. 
 agent: Can you please share your airport codes? 
 customer: JFK and DEN are my planned travel dates. 
 agent: Do you have any airline preferences? 
 customer: I prefer to fly in a Normal-cost. 
 agent: Would you like to travel in a connecting flight or a direct flight? 
 customer: I need you to fly in a connecting flight. 
 agent: Do you have any other preferences? 
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 agent: We found Hawaiian airline with price 100 and economy class and flight number is 1002 with arrival time is 9 AM and departure time is 11 AM.Shall I proceed for booking? 
 customer: Please book the ticket. 
 agent: May I know your good name please? 
 customer: Janet Rodriguez here. 
 agent: Your booking is confirmed. 
 customer: Thank you for the help. 
 agent: You are welcome.
customer: Nothing much to state.