customer: Hi. 
 agent: Hello. How can I help you? 
 customer: I want to book a ticket from DCA to CLT, can you help me? 
 agent: Yes, I can help you. Could you share me your travelling dates? 
 customer: My travel dates are 06/14 and 06/16. 
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 customer: Ok. 
 agent: I have found a flight ticket with a price of 200 and 1 connection. 
 customer: Book the ticket in the name of Catherine Roberts. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for booking. 
 agent: Thank you for consulting us.
agent: Give me a moment.