customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I'm Nicole Jackson. I want to fly from IAH to PHX. Can you book a ticket for me? 
 agent: Sure, can I know your dates of journey? 
 customer: I want to travel on 09/09 and 09/11. The connection limit should be 1. 
 agent: Flight-1012 with Delta airlines is available, shall I proceed for booking? 
 customer: Yes, book the ticket on my name. 
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 customer: Thank you for your help. 
 agent: Thanks for choosing us.Have a nice day.
agent: Your ticket was confirmed Nicole Jackson.