customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am Janet Carter. I want to book a ticket from CLT to DCA to meet my grandparents. 
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 customer: My desired travel dates are 12/22 and return on 12/24. 
 agent: Flight-1015 by UA airlines is available for you with 1 connection and your price is 100. Shall I book it? 
 customer: Please proceed for booking. 
 agent: Your booking is done. Thank you for reaching us. 
 customer: Thank you for your help. 
 agent: Have a great day.
agent: Janet Carter, may I know your planned dates?