customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am Donna Baker. I would like to book a ticket from OAK to EWR, can you please help me out? 
 agent: Sure, I am here to help you out with that. May I know your travel dates to proceed further? 
 customer: I am travelling on these dates 05/17 and 05/19. 
 agent: Ok, please be on hold. 
 customer: Sure. 
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 customer: Ok, you can proceed. 
 agent: Your ticket is confirmed with the flight-1011. 
 customer: Thank you for your services. 
 agent: Welcome, have a safe trip.
agent: Spirit airlines is having a connecting flight with a fare of 100, shall I proceed with booking?