customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Steven Hernandez. 
 agent: Nice to meet you Steven. 
 customer: Please book me a ticket from PHX to PHL to meet my family members. 
 agent: Sure, may I know your travelling dates please? 
 customer: My travelling dates are from 11/05 to 11/07. 
 agent: There is a flight which can travel to your region having a single layout in between your journey having a ticket fare of 100 which is provided by Delta airlines. Would you like to book this flight for your journey? 
 __ 
 agent: Ok, your ticket is booked with the flight number 1005. 
 customer: Thank you. 
 agent: Most welcome.
customer: Yes, I like this ticket. Please book this ticket for me.