customer: Hello. 
 agent: Hello, how can I oblige you today? 
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 agent: Sure, we are here to help you. Please wait for a few minutes, I will check the status and revert to you. 
 customer: Sure. 
 agent: Thank you for your time, we did not find any reservation on your name in our database. 
 customer: Thank you for informing me. 
 agent: Thank you for choosing us.
customer: I am Jason Anderson, can you cancel my reservation?