customer: Hello. 
 agent: Hello. 
 customer: I am Anthony Brown. 
 agent: How may I help you? 
 customer: Can you please help me with flight ticket booking from Phoenix to Los Angeles? 
 agent: Sure, I am happy to help you with the flight ticket booking. Can you please provide me your airport codes? 
 customer: Sure, I would like to travel from PHX to LAX. 
 agent: Ok, may I know your travel dates? 
 customer: I have planned to travel on dates of Mar 07 and Mar 09. 
 agent: Ok, do you have any class preferences? 
 customer: Yes, I would prefer economy class. 
 agent: Ok, please give me a minute. In the meanwhile, tell me if you have any other requirements? 
 customer: I need connection 1 so please check with that. 
 agent: There is a economy class flight in the airlines JetBlue with the connection limit 1 and the price is 100. Shall I proceed with the ticket booking? 
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 agent: Ok, I have reserved your ticket with the flight number 1020 which is departing in the morning time. Have a nice journey. 
 customer: Thank you for your help. 
 agent: Thank you for consulting our agency.
customer: That is fine, please proceed with booking.