customer: Hi, I am John Hernandez. 
 agent: Hello, how can I help you? 
 customer: I want to attend the conference meeting in Washington DC-IAD  from  New York  NY-EWR. 
 agent: OK, may I know your travel dates? 
 customer: My starting is on  01/27 and return on 01/29. Can you please check it. 
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 customer: OK. 
 agent: Thank you for waiting. There is a Hawaiian airline with flight number 1007 and price of 100 matching with your request. Can I proceed with this reservation? 
 customer: OK,You can. 
 agent: OK, your reservation has been processed. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: OK, please wait for a minute. I will check and get back to you.