customer: Hello, Jessica Smith here. 
 agent: Hello Smith, how can I assist you? 
 customer: I want to book a flight ticket from DTW to DFW, can you help me? 
 agent: Sure, I am here to help you. Could you please provide me your travel dates? 
 customer: My travelling dates are from 09/21 to 09/23. 
 agent: Flight-1027 is available with UA airlines and the ticket fare is 100 only. Is it ok for you? 
 customer: Ok, you can proceed with booking my reservation. Thank you for helping me. 
 agent: Smith, your ticket is booked successfully. 
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 agent: Thank you for choosing us and have a nice day.
customer: Most welcome.