customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: Can you help me in booking a flight ticket to MSP from AUS for a client meet? 
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 customer: Sure, my travel dates are Dec 14 and Dec 16. 
 agent: May I know your name please? 
 customer: Yes, I am Susan Mitchell. 
 agent: Do you have any requirements? 
 customer: I need single connecting flight for my journey. 
 agent: Sorry, there are no flights available as per your request. 
 customer: Not a problem, anyways thank you for the information. 
 agent: Thank you for approaching us.
agent: Sure, can I know the travel dates please?