customer: Hello. 
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 customer: I am planning to attend a Tennis competition in AUS from EWR. Can you find a ticket for me? 
 agent: Sure, I will check for the available flights. Can you please share your trip dates? 
 customer: Sure, my dates are 05/07 to 05/10. 
 agent: Can you please tell me your good name for further process? 
 customer: Yes, I am Edward Wright. Sorry, I changed my return date that is 05/09. 
 agent: Ok, please wait a minute. 
 customer: Sure. 
 agent: Sorry to inform you Wright, due to some climate changes there are no flights available in the dates you planned. 
 customer: OK, thank you for your information. 
 agent: You are welcome. Thank you for contacting us.
agent: Hello, how can I help you?