customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: Can you help me in booking a flight ticket to HOU from DEN in January month? 
 agent: Sure, may I know your trip dates? 
 customer: Sure, my trip dates are Jan 30 and Feb 01. 
 agent: Do you prefer either connecting or direct flight? 
 customer: I do not have any other requirements. 
 agent: Is there any class preference? 
 customer: No. 
 agent: Please forward your name. 
 customer: Ok, my name is Kimberly Phillips. 
 agent: We found a connecting flight of fare 100 with airline Southwest and number 1006. Can I book it? 
 customer: You can proceed with the booking. 
 agent: Your ticket has been confirmed. 
 __ 
 agent: Thank you.
customer: Thank you.