customer: Hello. 
 agent: Hello. 
 customer: My name is Dorothy Hall. 
 agent: How can I assist you today? 
 customer: I would like to book a flight ticket to ORD from HOU, can you please help me out? 
 agent: Sure, will you mention your travelling dates please? 
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 agent: Please give me a moment. Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket? 
 customer: Ok, please confirm my reservation. 
 agent: Your ticket is booked. The flight number is 1021 and the airline is Frontier. 
 customer: Thank you. 
 agent: Welcome, have a great day.
customer: Sure, my planned journey dates are 03/23 and 03/25.