customer: Hello. 
 agent: Hello. 
 customer: Nichole Martin here. 
 agent: How can I assist you? 
 customer: I want to book a flight reservation to meet my sister, can you find a flight from  PHX - DCA? 
 agent: Sure, I can help you with that. May I know your preferable travel dates please? 
 customer: My travelling dates will be from 12/20 to 12/22. 
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 customer: Sure, take your time. 
 agent: Hawaiian airlines is having a flight on that route with travel charge of 100, shall I proceed for booking? 
 customer: Ok, please proceed with booking my reservation. 
 agent: I have successfully booked your ticket with flight-1001, have a safe journey. 
 customer: Thank you for your great assistance. 
 agent: Thank you for choosing us to serve you in ticket booking. 
 customer: Most welcome.
agent: Ok, please be on hold for few seconds.