customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: I want to fly from DTW to LAS. Can you book a ticket from that route? 
 agent: Sure, please provide your itinerary dates. 
 customer: My planned travel dates are  06/07 and 06/09. 
 agent: In which class do you prefer to travel? 
 customer: I am comfortable with any class. 
 agent: Do you prefer a direct flight? 
 customer: Yes, I am looking for a direct flight in my journey. 
 agent: May I know your name? 
 customer: Sure, myself Mark Edwards. 
 agent: Do you have any specifications? 
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 agent: Please give me a moment to check for available flights. 
 customer: Sure, I will wait for your response. 
 agent: Sorry Mark Edwards, no direct flight is available on your planned dates. 
 customer: That's ok, no problem,. Thank you for the information. 
 agent: Thank you for approaching us. 
 customer: Thank you for your service.
customer: No, thank's for asking.