customer: Hello. 
 agent: Hello, Good Afternoon. 
 customer: Good afternoon, my name is Joshua Clark. 
 agent: Nice name Clark, what service you are looking for? 
 customer: I am here to book a ticket for myself. Can you help me? 
 agent: Yes, I will help you. Could you please give me the details like source and destination codes? 
 customer: I am a native of New York and nearest airport is LGA. My destination would be CLT. 
 agent: Ok, how long would you like to travel? 
 customer: I am planning my journey on 11/22 and would like to return on 11/24. 
 agent: Ok, please be on hold, while I am checking the availability of flights. 
 customer: Sure. 
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 customer: Please book the ticket. 
 agent: I have confirmed your ticket, the ticket will be sent to you in two working days. Have a great journey Clark. 
 customer: Thank you for your service. 
 agent: Its our pleasure to help you. Thank you for consulting our services, keep contacting our services in future if you required. 
 customer: Sure, you are welcome.
agent: Ok. Thank you for waiting. There is flight matching to your scheduled dates, the airlines is UA with flight number 1026. Would you like me to proceed with the booking?