customer: Hello, I am Patrick Moore. 
 agent: Hello, how can I help you today? 
 customer: Please book a ticket from Austin, AUS to meet my family friend. 
 agent: Sure, may I know your planned travel dates? 
 customer: My travelling dates are Nov 23 and Nov 25. 
 agent: Please share me your destination point. 
 customer: My destination is Houston, IAH. 
 agent: Please let me know if you have any specific depart and return time preference. 
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 agent:  Is there any class preference for you? 
 customer: No. 
 agent: May I know your connection limit? 
 customer: I want one connection. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: We found an airline: Southwest, flight number: 1001 and price is 100 with one connection. 
 customer: Ok, please proceed for booking. 
 agent: Your flight ticket has been reserved in economy class. Your departure time is 12:00PM. 
 customer: Ok, Thank you. 
 agent: Thank you for reaching us.
customer: My depart time is afternoon.