customer: Hi. 
 agent: Hello. How can I be at your service? 
 customer: Could you please help me in booking a ticket to Seattle, SEA as I want to attend for a talk festivity? 
 agent: Sure, I will aid you. 
 customer: Thank you. 
 agent: For booking your ticket, let me know your journey starting date. 
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 agent: Do you need any lay by in your journey? 
 customer: Yes, I need a halt in between my journey. 
 agent: Help me with your destination point. 
 customer: My boarding point is Oakland, OAK. 
 agent: Kindly provide your return date. 
 customer: I intend to return on 04/07. 
 agent: To reserve your ticket, may I have your name please? 
 customer: My name is James Collins. 
 agent: Thanks for being patience. We are happy to inform you that there is a flight with 1 connection of price 100 in Southwest airline. 
 customer: Ok. 
 agent: Shall I reserve your ticket with 1002 light? 
 customer: Yes, please. 
 agent: Reservation has been done. 
 customer: Thank you for assisting me. 
 agent: Thank you for opting us.
customer: My journey will start on 04/05.