customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I have planned to go for Holiday trip to Las Vegas, NV - LAS. 
 agent: OK. 
 customer: Can you please make a plane reservation from Washington, DC - DCA? 
 agent: Sure, I can make a reservation for you. 
 customer: Thank you. 
 agent: May I know your depart and arrival dates? 
 customer: My scheduled dates are on 08/01 to 08/03. 
 agent: JetBlue airlines, plane 1012 and airfare 100 with single connection is available on your route. Can I proceed for booking? 
 customer: Ok, please proceed for booking. 
 agent: Sure, successfully your booking has been done. 
 customer: Thank you. 
 agent: May I know your name? 
 __ 
 agent: Thanks for reaching us to serve you better, have a nice day.
customer: Sure, I am Emma Turner.