customer: Hi. 
 agent: Hello. 
 customer: I am Kenneth Evans. 
 agent: How can I aid you today? 
 customer: I need a halt in between my journey, can you help me in booking? 
 agent: Sure, I can help you with that. Can you please mention your preferable airport code names? 
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 agent: May I know your preferable journey dates for booking flight ticket? 
 customer: My travelling dates are 05/27 to 05/29. 
 agent: Ok, please wait a moment, I will check flight availability. 
 customer: Sure. 
 agent: I have found a flight in this route, connection limit of this airline is 1 and price is 200. Shall I confirm this flight ticket for you? 
 customer: You can proceed with booking. 
 agent: Your flight ticket is booked successfully, airline is Southwest and flight number is 1012. 
 customer: Thank you for helping. 
 agent: Thank you for reaching us, have a nice day.
customer: I will fly from PHX and end at IAD.