customer: Hello. 
 agent: Hello, how may I support you? 
 customer: Can you please help me with flight ticket booking from PHX to MSP locations? 
 agent: Sure, may I know your good name for the booking process? 
 customer: Thank you and my name is Thomas Green. 
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 customer: Sure, I would like to airborne on Sep 27 and I will recur back on Sep 29. 
 agent: Let me know your specifications for this trip? 
 customer: I need a single lay by in my journey and there are no other preferences. 
 agent: We found a flight in an airline Spirit with 1024 number having a single connection price of 100. Shall I proceed? 
 customer: Yes, you can continue with flight ticket booking. 
 agent: Your flight ticket has been booked. 
 customer: Thank you for your help with my flight ticket booking. 
 agent: Thank you for reaching us. Have a nice day. 
 customer: Welcome.
agent: Help me with the travel dates?