customer: Hello, myself Margaret Smith. 
 agent: Hello, how can I assist you? 
 customer: I have a client meeting at Minneapolis, please help me in booking a ticket from SFO to MSP. 
 agent: Sure, please let me know your journey dates. 
 customer: My journey dates are 01/29 and 01/31. 
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 customer: Sure, take your time. 
 agent: I found a flight in JetBlue airlines with price 100. Shall I book the ticket for you? 
 customer: Ok, please book my ticket. 
 agent: Your ticket is confirmed and the flight number is 1005. 
 customer: Thank you for your response. 
 agent: Thank you for utilising our services.
agent: Smith, please wait for a minute.