customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I am Matthew Parker, I can want cancel my resent reservation because of whether condition in our own city. 
 agent: Ok, I will help you. Please wait for a while. 
 customer: Sure. 
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 customer: Its ok, I will find other alternate. Thank you for your response. 
 agent: Thank you for availing us. Have a joyful day.
agent: Thank you for waitng. There was no recent reservation found on your name.