customer: Hi. 
 agent: Hello, how may I assist you today? 
 customer: I need to book a flight ticket from IAD to OAK, Can you please help me for booking? 
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 customer: Samuel Turner here. 
 agent: May I know on which dates you are willing to travel? 
 customer: I would like to travel on 02/12 to return on 02/14. 
 agent: May I know your class preference please? 
 customer: I am comfortable with any class. 
 agent: May I know your preferable time for journey? 
 customer: I would be return on morning. 
 agent: May I know your connection limit please? 
 customer: I need a connecting flight. 
 agent: There is a connecting flight of fare 300 with economy class in Frontier airline, shall I proceed for booking? 
 customer: Ok, proceed for booking. 
 agent: Your reservation has bee confirmed with flight number 1012, depart time is at 18:00 hours on Feb, 12 and return time is at 5:00 hours on Feb, 14. 
 customer: Thanks for your information. 
 agent: You are welcome.
agent: Sure, may I know your good name please?