customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: Can you reserve me a ticket from OAK to MSP? 
 agent: Sure, may I know your planned travel dates? 
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 agent: Do you have any limits on number of connections? 
 customer: I need a connecting flight. 
 agent: Do you have any another specifications on your journey? 
 customer: No. 
 agent: may I know your name for the booking process? 
 customer: Brian Perez here. 
 agent: Sorry, no flights are available on your requirement dates. 
 customer: Ok, no issues. Thank you for the information. 
 agent: Welcome, thank you for reaching us.
customer: My trip dates are Feb 17 to 19.