customer: Hello. 
 agent: Hello. How may I help you out? 
 customer: I am planning to attend a Atlanta ATL from Orlando MCO. Can you find a flight ticket for me? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: Sure, my planned trip dates are on Dec 30 and return Jan 01. 
 agent: Can I know your preferences? 
 customer: Ok, I prefer an economy class. 
 __ 
 customer: Yes, I need a single connecting flight. 
 agent: Sorry, there are no flights found. 
 customer: Ok, not an problem. . 
 agent: Thank you for reaching us. Can I confirm your name please? 
 customer: Yes, I am Brenda Garcia. 
 agent: Thank you. 
 customer: Thank you for your help.
agent: Do you need any specifications?