customer: Hi. I am Anthony Smith. 
 agent: Hello, how can I render you today? 
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 agent: Sure, we are here to help you. Wait for a while. 
 customer: Ok. 
 agent: Thanks for waiting there is no reservations found on your name. 
 customer: Ok, no problem. Thank you. 
 agent: Thanks for approaching us.
customer: I want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me out?