customer: Hello. 
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 customer: I am Nicholas Williams. I want to book a ticket from LGA to CLT to meet my uncle, can you help me in booking? 
 agent: Sure, could you please share your journey dates? 
 customer: I am departing on 10/09 and return on 10/11. 
 agent: There is a connecting flight 1027 of Delta airlines, shall I proceed? 
 customer: Please proceed for booking. 
 agent: Ok, your booking is done. 
 customer: Thank you for your help. 
 agent: Welcome.
agent: Hello, how may I help you?