customer: Hello, myself Ryan Miller. 
 agent: Hello, how can I render you today? 
 customer: I am planning to book a flight ticket to CLT from IAH, can you please help me out? 
 agent: Do you prefer any halt in between your journey? 
 customer: Yes, I need a flight with 1 connection. 
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 customer: Sure, my planned travelling dates are Oct 05 and Oct 07. 
 agent:  Ok, please wait a moment, let me search a flight for you. 
 customer: Ok, take your time. 
 agent: We found 1012 Hawaiian airlines with single connection with economy class. Shall I proceed? 
 customer: Ok, please confirm my reservation. 
 agent: Your ticket has been reserved. 
 customer: Thank you for the help. 
 agent: Thank you for reaching us.
agent: On which dates would you like me to book a flight ticket for you?