customer: Hello. 
 agent: Hello. 
 customer: I am James Hernandez. 
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 customer: I wish to go for golden gate bridge at San Francisco, SFO. Can you please book a ticket from Minneapolis, MSP? 
 agent: Sure, I am here to help you. May I know your travelling dates please? 
 customer: Trip dates are 04/27 to 04/29. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Thanks for waiting, we found connecting flight 1003 in Southwest airline with fare of 100. Shall I proceed to book? 
 customer: You can proceed. 
 agent: Your ticket has been booked on your name. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: How may I assist you today?