customer: Hello, I am Joseph Miller. 
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 customer: Can you help me in booking a flight ticket from WA - SEA to AZ - PHX? 
 agent: Sure, I can help you with that. May I know your planned travel dates please? 
 customer: I want to fly on 08/14 and return on 08/16. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Southwest airlines is having a flight on that route with travel charge of 100, shall I proceed for booking? 
 customer: You can proceed to booking. 
 agent: I have successfully booked your ticket with flight-1000, have a safe journey. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Hello, how can I assist you today?