customer: Hello. I am Matthew Perez. 
 agent: Hello, how may I assist you today? 
 customer: Can you help me booking a flight ticket from MSP to AUS? 
 agent:   Sure, I can help you and can you please mention your departure and arrival dates of your journey? 
 customer: I will start on July, 28 and return on July, 30. 
 agent: Do you have any specifications on your journey? 
 customer: I need a break in my journey. 
 agent: JetBlue Airlines is providing a flight for you with fare 200 and connection limit is 1. Can I proceed with this booking? 
 customer: Please proceed with the booking. 
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 customer: Thank you. 
 agent: Welcome, thank you for reaching us.
agent: Your flight ticket reservation done with the flight number 1011.