M: Lost and found. How can I help you? ,F: I'm ringing because I lost my bag yesterday. ,M: I see. Well, we received 8 bags yesterday. What color is it? ,F: It's black. ,M: Em, I've got 3 bags here. Can you give me some more information? ,F: It's quite large. I wear it over my shoulder. It's got a zip on the front and there's a pocket on the side for a mobile phone.
(A) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (B) M: Okay, I see. You mean you bag has a zip on the front, right? (C) M: So, you mean you don't wear it over your shoulder and it has a zip? (D) M: So, you mean your bag is red and it has a pocket on the front, right?
B