customer: Hello. 
 agent: Hello. How may I aid you? 
 customer: I am planning to book a flight ticket to SFO from DCA, can you please help me out? 
 agent: Sure, I will help you with that. Can I have your travel dates please? 
 customer: Sure, my planned travelling dates are Feb 10 and Feb 12. 
 agent: Do you like to go with a economy class or business class? 
 customer: No issues with class. 
 agent: May I know your other specifications? 
 customer: Yes, I am looking for a flight with 1 connection. 
 agent: Can I know your name for booking your flight ticket? 
 customer: Sure, my name is Charles Collins. 
 agent: There is a connecting flight-1013 in economy class. Shall I proceed? 
 customer: Yes, please proceed. 
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 customer: Thank you for the help. 
 agent: Welcome, have a safe trip.
agent: Ok, booking is done on UA airlines.