customer: Hello. 
 agent: Hello, how can I guide you for today? 
 customer: Can you help me in booking a flight ticket from DFW to IAD? 
 agent: Can you please share on what dates you are willing to travel? 
 customer: I want to travel on 08/02, and return on 08/04. 
 agent: Are you looking for a connecting flight or direct flight? 
 customer: I need a direct flight. 
 agent: Do you have any class preferences? 
 customer: I am Anthony Hall. No. 
 __ 
 customer: No. 
 agent: Sorry, there are no flights available at your request. 
 customer: No problem, thank you for the information. 
 agent: Thank you for contacting us, have a nice day.
agent: Do you have any other requirements that you are looking for?