customer: Hi. 
 agent: Hello, good morning. 
 customer: Is this Fugazi Travel Agency? 
 agent: Yes, this is Fugazi travel agency. I hope you are doing good today, how can I help you? 
 customer: As I heard it is one of the best agency in guiding the customers, can you book a flight for me? 
 agent: Thank you for your compliment, sure I will help you in booking a ticket. 
 customer: It sound's good. Well, it's an round trip. I want to travel from SFO on 08/12. 
 agent: As it is a round trip, can you share your return date from SFO? 
 __ 
 agent: Thanks for your response, please hold on, I will check the availability and revert you. 
 customer: Sure, take your time. 
 agent: There is a flight with American airlines, are you willing to travel in this airline? 
 customer: Yes, you can book it. 
 agent: Sure. For Further proceeding, may I know your name? 
 customer: This is Shirley Perez. 
 agent: Shirley Perez, your ticket is booked. Flight number 1018 with American airlines. 
 customer: Thank you for the quick response. 
 agent: You are welcome. Thank you for choosing us to fly.We look forward to serve you onboard. 
 customer: Sure.
customer: My return date would be 08/14.