customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I need to book a flight ticket from LAS to ORD, Can you please help me for booking? 
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 customer: I would like to travel on 03/30 to return on 04/01. 
 agent: Would you like to fly with connecting flight or direct flight? 
 customer: I need a connecting flight. 
 agent: Are you looking for business class flight or economy class flight? 
 customer: I am comfortable with any class. 
 agent: Are you comfortable with any timings for your return and depart? 
 customer: No. 
 agent: May I ask for your airline preference for your journey? 
 customer: No. 
 agent: If you can provide me with your name, that would be helpful to us to check with the flights availability. 
 customer: Deborah Mitchell here. 
 agent: Thank you for providing all your details, please allow me 2-3 minutes. 
 customer: Sure. 
 agent: Thank you for waiting, Deborah Mitchell. 
 customer: Ok. 
 agent: As per your requirement, we found a connecting flight with Hawaiian Airlines with 1004 flight number and airfare is 100. Are you comfortable with this flight? 
 customer: Ok, proceed for booking. 
 agent: Your ticket is reserved for a economy class and the depart time is 16:00 hours and the arrival time is 7:00 hours. 
 customer: Thanks for your information. 
 agent: Thank you for reaching us. Hope we see you again!.
agent: I am here to help you with your concern. Sure, can you please let me know your travel dates?