customer: Hi. 
 agent: Hello. 
 customer: I'm Ronald Young. 
 agent: How may I assist you today? 
 customer: I'm planning to visit Disney world in DCA, can you please book me a ticket from OAK? 
 agent: Sure, I can help you in booking flight ticket. Can you please mention your preferable travel dates? 
 customer: Sure, I'm planning to depart from here on 09/14 and return by 09/16. 
 agent: Ok, please wait a moment, I will check flight availability. 
 customer: Sure. 
 agent: I have found a airline in this route, airline is Hawaiian and flight number is 1021. Shall I confirm this flight ticket for you? 
 customer: That's ok for me, please proceed booking. 
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 customer: Thank you for booking. 
 agent: Thank you for reaching us, have a good day.
agent: I have confirmed your flight ticket.