customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: Can you aid me in booking a flight ticket from HOU to ORD? 
 agent: Sure, may I know your planned travel dates? 
 customer: I am planning to start on Nov 4th and return back on Nov 6th. 
 agent: Do you have any specifications? 
 customer: Make sure that it is a direct flight. 
 agent: Please provide me the name. 
 customer: My name is Mary Miller. 
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 customer: Yes, you can go ahead. 
 agent: In an economy class, your ticket has been confirmed for the flight 1023 in Hawaiian Airlines. 
 customer: Thank you for the support. 
 agent: Thank you for reaching us.
agent: Here, I found a flight with 0 connection and airfare is about 100. Shall I proceed in booking?