customer: Hi. 
 agent: Hello. How can I help you? 
 __ 
 agent: May I know your travelling dates please? 
 customer: My travelling dates are 04/26 and 04/28. 
 agent: There is a flight with single connection, can I proceed for booking? 
 customer: Ok, please confirm my ticket with Linda Davis. 
 agent: Your booking is done in 1027 flight? 
 customer: Thank you for your help. 
 agent: Thank you.
customer: I am planning to go for JFK from EWR, can you please help me out?