customer: Hello. 
 agent: Hello. 
 customer: I am Joseph Collins. 
 agent: How can I assist you for the day? 
 customer: Can you please book a flight ticket from HOU to EWR? 
 agent: Sure, may I know your journey dates, please. 
 customer: Sure, I need to travel on dates of 08/10 and 08/12. 
 agent: There is a connecting flight in Frontier airline. Shall I proceed with booking? 
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 agent: Your booking is confirmed successfully with the flight- 1018. 
 customer: Thank you for your help. 
 agent: Thank you for reaching our agency, have a safe journey.
customer: That is fine, please proceed with booking.