customer: Hi. 
 __ 
 customer: Elizabeth Lopez here. 
 agent: How may I assist you today? 
 customer: Can you please reserve me a flight ticket from SEA to IAH? 
 agent: Sure, I will help you. Please help me with your planned travelling dates. 
 customer: My trip dates are 03/21 - 03/23. 
 agent: Do you need a break in your journey? 
 customer: I need a direct flight. 
 agent: Do you have any other preferences in your journey? 
 customer: No. 
 agent: Please allow me a minute. 
 customer: Ok. 
 agent: Elizabeth Lopez, I am really sorry to inform you that there are no flights available for your journey. 
 customer: Not an issue, thank you. 
 agent: Thank you for reaching us. Have a great time.
agent: Hello.