customer: Hello. 
 agent: Hello. How may I help you at this moment? 
 customer: I am planning to meet my new project manager at Minneapolis this month. Can you please help me in reserving the ticket from DCA to MSP? 
 agent: Ok, I will help you with that. Can I know your planned trip dates? 
 customer: I am willing to take-off on Oct 31 and again I will be retrieve on Nov 2. 
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 customer: I would like to fly in single connection flight. 
 agent: May I know your name? 
 customer: Myself Laura Nelson. 
 agent: Please wait for a minute. 
 customer: Sure, I will wait for your response. 
 agent: Sorry to say that, there are no flight's available based on your travelling dates. 
 customer: Not a big deal, anyhow thank you very much for your service. 
 agent: Thank you for approaching us. 
 customer: You are most welcome.
agent: Do you have any other requirements?