customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Carol Taylor. Due to some personal issue, I want to change my recent reservation, can you help with this? 
 agent: Sure, please wait for a moment. 
 customer: Ok. 
 agent: There is a reservation found on your name, can you please share your alternate airport codes? 
 customer: I want to travel from EWR to SEA. 
 agent: May I know your planned travel dates please? 
 customer: My travel dates are 05/12 and 05/14. 
 agent: Yes, there is a flight available from AA airlines with connection 1, shall I confirm your booking with this flight? 
 customer: You can confirm. 
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 customer: Thanks for your help. 
 agent: You are most welcome.
agent: Your ticket is booked with flight 1018.