customer: Hi. 
 agent: Hello. How can I help you? 
 customer: Ashley Garcia here. My trip was postponed and I want to change my reservation can you help me? 
 agent: Please give me a minute. Sorry, there is no reservation found under your name. 
 customer: No problem. 
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 customer: Thank you for checking. 
 agent: You are welcome.
agent: Thank you for reaching us.