customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: My name is Raymond King. I would like to travel from MSP to AUS. 
 agent: May I know your travelling dates please? 
 customer: My preferable dates are from 09/04 to 09/06. 
 agent: There is a flight available on your requested dates from Delta airlines with 1 connecting flight. 
 customer: Please proceed with the booking. 
 agent: Your ticket is booked with flight 1013. 
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 agent: You are most welcome.
customer: Thank you.