customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I would like to travel from AUS to SEA, can you please help me in flight booking? 
 agent: Sure, will you mention your travelling dates please? 
 customer: I want to fly on Sept 16, return on Sept 18. 
 agent: Do you have any specifications? 
 customer: I want a flight with one connection. 
 agent: Do you have any other preferences? 
 customer: No. 
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 customer: My name is Andrew Jones. 
 agent: The United Airline is provides an economy class flight with price 100 and the connections 1. Shall I confirm your ticket? 
 customer: Ok, proceed to booking. 
 agent: Your ticket is booked. The flight number is 1027. 
 customer: Thank you for your help. 
 agent: Thanks for helping me. Welcome, have a great day.
agent: Please provide your name.