customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Could you please help me in booking a flight ticket from MSP to IAH? 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are Apr 18 and Apr 20. 
 agent: On what name, do I need to reserve your ticket? 
 customer: My name is William Garcia. 
 agent: Let me know your connection limit? 
 customer: I need a single connecting flight. 
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 customer: I want to depart in the morning. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Not an issue, thank you for the information. 
 agent: Thank you for choosing us.
agent: Do you have any other requirements?