customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: Can you please help me with booking a flight ticket from DCA to DTW? 
 agent: Sure, let me know your travelling dates. 
 customer: My travel dates are Nov 20 and 22. 
 agent: Do you want connecting flight? 
 customer: I need a connecting flight. 
 agent: Do you have any other requirements? 
 customer: I would like to depart at morning. 
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 customer: My name is Sharon Campbell. 
 agent: Ok, please wait for a moment. 
 customer: Ok. 
 agent: Sorry, there are no flights found with your given details. 
 customer: Ok, no issues. Thank you. 
 agent: Thank you for opting us.
agent: May I know your name please?