customer: Hi, I am Jonathan Brown. 
 agent: Hello, how can I assist you? 
 customer: I want to book a ticket for Seattle to visit my grandpa, will you help to book a ticket for Seattle? 
 agent: Sure, can you please provide your journey details. 
 customer: My airport codes are from FL - MCO to WA - SEA. 
 __ 
 customer: Book a flight ticket on 11/13 and book return ticket on 11/15. 
 agent: Sorry to say there were no flight found on your prefer dates. 
 customer: Ok, not an issue. 
 agent: Thank you for contacting us, have a nice day.
agent: Ok, may I know your travelling dates?