customer: Hello. 
 agent: Hello, how can I help you? 
 customer: Can you book a flight ticket from DTW to ATL? 
 agent: Sure, may I know your trip dates? 
 customer: Mar, 11 and Mar, 13 are my travel dates. 
 agent: Do you have any connection limit preference? 
 customer: I would prefer single connection. 
 agent: Do you have any other specifications? 
 customer: No, thanks. 
 agent: Could you help me with your name please? I found a connecting flight with United Airlines and the airfare is about 100. Shall I proceed? 
 customer: Please proceed. 
 __ 
 customer: Debra Turner. 
 agent: For a economy class your ticket is booked. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Could you help me with your name please?