customer: Hello, I am Shirley Campbell. 
 agent: Hello, how may I help you at this moment? 
 customer: I would like to go to visit Statue of Liberty in New York, so could you please book a ticket for me? 
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 customer: Sure, I would like to go on 10/31 and return back on 11/02. 
 agent: Please provide your source and destination airport codes respectively. 
 customer: My source and destination airport codes are MSP and JFK. 
 agent: Please hold on for a moment. 
 customer: Ok, ensure it is a single connecting flight. 
 agent: Thank you for waiting Shirley, there is a 1 connection flight available with Delta airline. Shall I book it? 
 customer: Ok, please proceed for further if it costs you below 1000. 
 agent: Your booking is done with flight number 1000. Happy journey. 
 customer: Thank you for booking. 
 agent: You are welcome. Thank you for reaching us, have a nice day. 
 customer: Welcome.
agent: Surely, I will help you. Can I have your travelling dates?