customer: Hello, Katherine Hall here. 
 agent: Hello Katherine, how may I assist you for this moment? 
 customer: I planned to meet my friend in HOU, can you please help me to book a flight ticket from HOU? 
 agent: Sure, could you please share me with your dates of journey? 
 customer: I would like to travel on 08/19 and 08/21. 
 agent: I found a flight with the connections limit 1 of fare 100 with the airline naming as AA, are you ok with this ticket booking? 
 customer: Ok, please book it. 
 agent: Your booking is done with the flight number 1002. 
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 agent: You are welcome and have a safe journey.
customer: Thank you for your assistance.