customer: Hello. 
 agent: Hello, how can I guide you? 
 customer: Jack Clark here. Can you please help me with flight ticket booking from DCA to HOU? 
 agent: Can you please share your travelling dates? 
 customer: Sure, I have planned my travel dates please 04/16 and 04/18. 
 agent: According to your request, there is a flight available on your requested dates from UA airlines with 1 connecting flight. 
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 agent: Would you like to travel in this airlines? 
 customer: Please confirm it. 
 agent: Your ticket is booked with flight 1003. 
 customer: Thank you for your help. 
 agent: You are most welcome.
customer: That's fine, please proceed with booking.