customer: Hello. My name is Shirley Wright. 
 agent: Hello, how may I serve you today? 
 customer: I am planning to visit Elitch Gardens Theme Park at Denver, CO-DEN. Can you please help me in booking a ticket from Oakland, CA-OAK? 
 agent: Sure, may I know your travelling dates, please? 
 __ 
 agent: Please wait a moment, I will check and get back to you. 
 customer: Ok. 
 agent: Thanks for waiting, we found a flight on your details with airline Southwest, flight number: 1014. Shall I proceed for booking? 
 customer: You can reserve my ticket. 
 agent: Your ticket has been reserved. 
 customer: Thanks for your support. 
 agent: Thank you so much for choosing us. Have a nice day.
customer: My travelling details are from 11/08 to 11/10.