customer: Hello. 
 __ 
 customer: I'm Margaret Lopez. 
 agent: Nice meeting you Lopez. 
 customer: I want to travel from NY-JFK to MI-DTW, can you please help me to book a ticket? 
 agent: Sure, let me know your travelling dates please. 
 customer: Sure, my planning is from 11/29 to 12/01. 
 agent: Sorry Lopez, there is no flight available on your provided dates. 
 customer: No problem. 
 agent: Thank you for approaching us. 
 customer: Most welcome.
agent: Hello. How may I help you?