customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: My name is Virginia Garcia, I want to book a flight from CA-SFO to attend a meeting. Can you book a connecting flight for me? 
 agent: Sure, I would be happy to help you. Can you please provide your take off airport code? 
 customer: My source point is CA-SFO and destination is AZ-PHX. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: I like to fly on 06/16 and return on 06/18. 
 agent: Ok, please wait a moment, let me search a flight for you. 
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 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Ok, thank you for the information. 
 agent: Thank you for choosing us.
customer: Sure.