customer: Hello. 
 agent: Hello, How can I be of your assistance today? 
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 agent: Sure, we are perky to help you. 
 customer: Thanks. 
 agent:  May I know your journey dates which you have planned? 
 customer: Sure, Oct 28th and Oct 30th are my journey dates. 
 agent: Kindly, share your name. 
 customer: Rachel Jones is my name. 
 agent: Do you want any connecting flight? 
 customer: Yes. 
 agent: Thanks for sharing your details, we found a plane 1016 of Delta Airline with a connecting flight. Could I proceed with your booking? 
 customer: Ok, please go ahead. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you for availing us, have a nice day.
customer: Please assist me in booking a flight from LAX to CLT.