customer: Hello. 
 agent: Hello, how may I aid you today from my end? 
 customer: I would like to attend my friend's wedding anniversary at Boston, please help me in booking a ticket from LAX to BOS. 
 agent: Sure, I am here to help you out. Please provide me your trip dates. 
 customer: My trip dates are on Oct 21 and Oct 23. 
 agent: May I know your name to proceed further? 
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 agent: Sorry Linda Taylor, there is no flight in your route with your travel dates. 
 customer: Ok, no issues. Thank you for your information. 
 agent: Thank you for reaching us.
customer: My name is Linda Taylor.