customer: Hello. 
 agent: Hello, how may I aid you today? 
 customer: I need to reserve a ticket from ORD to PHX, can you help me in doing that? 
 agent: Sure, please share me your trip dates. 
 customer: My trip dates are July 26 to 28. 
 agent: Is there any class preferences for you? 
 customer: No. 
 agent: Is there any time concern for you? 
 customer: No. 
 agent: Please share me your other specifications. 
 customer: I need a connecting flight. 
 agent:  For booking, we need your good name. Please mention it. 
 customer: I am Dennis Harris. 
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 customer: Ok, proceed. 
 agent: Your ticket is confirmed with a business class. 
 customer: Thank you. 
 agent: Thank you for opting us.
agent: We found a AA airlines and 1011 is flight number with a fare of 600. Shall I proceed?