customer: Hi. 
 agent: Hello. 
 customer: I am Jacob Mitchell. 
 agent: Jacob, how can I help you? 
 customer: I want to book a ticket from MSP to LAS, can you help me? 
 agent: Sure, can you please tell me your trip dates? 
 customer: My travel dates are 12/05 and 12/07. 
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 customer: Ok. 
 agent: Sorry Jacob, I did not find any flight available on your given dates. 
 customer: No problem, thanks for checking. 
 agent: Thank you for choosing us and have a nice day.
agent: Ok, please wait for a while.