customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: My name is Jacob Miller. I would like to visit Phoenix. Can you help me for booking a flight ticket from ATL to PHX? 
 agent: Sure, I can assist you and can you please mention your travelling dates? 
 customer: My travelling dates are Aug 09 and Aug 11. 
 agent: Do you have any other specifications? 
 customer: I need a direct flight in my journey. 
 agent: Please allow me a moment. Sorry for the trouble, there is no flight obtained on your journey dates to book a flight ticket. 
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 agent: You are most welcome and thank you for reaching us.
customer: That's ok, thank you for checking.