customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I am planning to participate storytelling festivals at Seattle. Can you do the reservation? 
 agent: Sure, kindly mention your travel dates. 
 customer: Trip dates are 08/20 and 08/22. 
 agent: Can you please provide me your airport codes? 
 customer: My airport codes are CLT-SEA. 
 agent: There is a flight with your requirement, airline is Hawaiian with price 100 and single connection. Shall I proceed with booking? 
 customer: Please carry on. 
 agent: Your booking is done. 
 customer: Thank you so much. 
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 customer: Anna Robinson here. 
 agent: Thanks for reaching us, have a good day.
agent: May I know your name?