customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: Can you reserve me a ticket from DFW to PHL? 
 agent: Sure, please share your planned travel dates? 
 customer: My trip dates are Jan 19 to 21. 
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 customer: I am Debra Edwards. 
 agent: Do you have any connection limits? 
 customer: I need a single connecting flight. 
 agent: Are you expecting any other specifications please? 
 customer: No. 
 agent: Sorry to inform you that, there is no flight found as per your name in our database. 
 customer: Ok, no issues. Thank you for the information. 
 agent: Thank you for opting us.
agent: May I know your name please?