customer: Hello. 
 agent: Hello. 
 customer: I am Laura Wright. 
 agent: How may I render you today? 
 customer: I want to book a ticket from IL - ORD to CA - LAX. Could you help me? 
 agent: Sure, we are here to assist you. 
 customer: Thank you. 
 agent: May I know your fare preference? 
 customer: My fare is 5000. 
 agent: Could you please let me know your planned travelling dates to proceed further? 
 customer: My planned travel dates are from 11/18 to 11/20. 
 agent: Do you need a stopover in between your journey? 
 customer: Yes, I need 1 connection in between my journey. 
 __ 
 customer: Sure. 
 agent: Thank you for waiting, we found an UA airline matching your essential details with single connection and the flight number-1003. Shall I book the ticket? 
 customer: Yes, you can proceed. 
 agent: Your ticket has been confirmed and the fare of the ticket is 100. 
 customer: Thank you for helping me. 
 agent: Thank you availing us.
agent: Thank you for giving your journey details, please wait a moment.