customer: Hello. 
 agent: Hello. How may I aid you? 
 customer: Myself Scott Campbell. Will you help me in booking the flight ticket from DTW to IAH? 
 agent: Yes, please I will help you with flight ticket booking. Ok, now please share your travel dates? 
 customer: Thank you. My travelling dates are 05/22 and 05/24. 
 agent: Thanks for your patience. I have found AA airlines which flies with one connection. Can I book it? 
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 agent: Yes, I have confirmed your flight ticket with flight number 1001. 
 customer: Thank you for helping me. 
 agent: Thank you.
customer: Sure, you can proceed with the booking.