customer: Hello. I am Katherine Smith. 
 agent: Hello, how can I assist you? 
 customer: I would like to book a flight ticket from New York NY-EWR to Washington DC-DCA, can you please help me in booking? 
 agent: Sure, let me know your travelling dates? 
 customer: My travelling dates are 03/20 and 03/22. 
 agent: Please share your specifications. 
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 agent: Please wait a moment. 
 customer: Sure. 
 agent: Thanks for waiting, unfortunately there are no flights available based on your details. 
 customer: Ok, not an issue. Thank you. 
 agent: Thank you for choosing us.
customer: I need a stopover. I can spend upto 1000.