customer: Hello. 
 agent: Hello. 
 customer: Anna Hernandez here. 
 agent: How may I help you? 
 customer: Can you please help me out in booking the ticket from Orlando to Washington? 
 agent: Ok Anna Hernandez, may I know your travel dates? 
 customer: Sure, my travel dates are 08/03 and 08/05. 
 agent: Fine, let me know your airport codes too. 
 customer: My airport codes are MCO and DCA. 
 agent: Please wait a moment. 
 customer: Sure, I'll wait. 
 agent: Thanks for your time, there is a flight-1008 with connection 1 and price 200 of Southwest airline. Is it fine for you? 
 customer: Yes, you can proceed for booking. 
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 customer: Thank you for booking. 
 agent: Welcome Anna Hernandez.
agent: Ok, your reservation is done with your name.