customer: Hi. 
 agent: Hello, how may I serve you at this moment? 
 customer: Can you please reserve me a flight ticket from SFO to CLT? 
 agent: Sure, can you please let me know your journey dates? 
 customer: I want to start my journey on June 3rd and return on June 5th. 
 agent: Do you prefer any stopover in between journey? 
 customer: Yes, I prefer a stopover in between my journey. 
 agent: May I know your name please? 
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 agent: Is there any more specifications do you need? 
 customer: No, I don't have any other specifications. 
 agent: Ok, please be on hold. 
 customer: Ok. 
 agent: Thank you for waiting, we found a Delta airlines, flight number 1019, price is 100 in economy class. Shall I proceed? 
 customer: Yes, please confirm. 
 agent: Your ticket has been reserved with connecting flight. 
 customer: Thank you. 
 agent: Thank you for approaching us.
customer: I am Betty Smith.