customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I'm planning to attend a conference, can you book a ticket from PHL to CLT? 
 agent: Sure, may I know your travelling dates? 
 customer: Sure, my planned departure and return travel dates are 5th and 7th of December. 
 agent: Let me know your connection limit please? 
 customer: My maximum connection has to be 1. 
 agent: Is there any class preference? 
 customer: No, I'm ok with any class. 
 agent: May I know your departure and arrival timings? 
 customer: I don't have any time concerns. 
 agent: Do you have any airline preference? 
 customer: No, I'm flexible to travel in any airlines. 
 agent: Can you help me with your name? 
 customer: Yes, my name is Jonathan Martinez. 
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 customer: Yes, that's fine. You can proceed for booking. 
 agent: Jonathan your ticket has been confirmed with flight number 1028. 
 customer: Thank you so much for your help. 
 agent: Thank you for opting our service.
agent: There is a United Airlines in the economy class with fare 100 which departs at 9:00 hours and returns at 17:00 hours, Is it ok for you?