customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Please book a flight ticket from DFW to MSP. 
 agent: Sure, can you please share your journey dates that you prefer to travel? 
 customer: My travel dates are 05/12 and 05/14. 
 agent: Do you require any stopovers in your journey? 
 customer: No, I prefer to travel on a direct flight. 
 agent: Is there any other specifications? 
 customer: No. 
 agent: Please share your name. 
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 agent: There is a flight with your requirement, airline is Delta Airlines with price 200 and direct flight. 
 customer: Please proceed for booking. 
 agent: Your booking is done and flight number is 1028 in economy class. 
 customer: Thank you for your help. 
 agent: Thanks for reaching us.
customer: Jessica Carter.