customer: Hello. 
 agent: Hello, how may I render you today? 
 customer: Can you please help me in reserving a flight ticket to MSP from SFO? 
 agent: Sure, could you please share your trip dates? 
 customer: My planned trip dates are from Oct 09 to Oct 11. 
 agent: Please let me know your connection limit? 
 customer: Sure, I need a connecting flight. 
 agent: Do you have any other preferences? 
 __ 
 agent: May I know your good name  to proceed further? 
 customer: I am Patricia Smith. 
 agent: We found a connecting flight 1001 from JetBlue airline has fare 100. Shall I proceed? 
 customer: You can proceed with booking. 
 agent: Your ticket has been confirmed in economy class. 
 customer: Thank you. 
 agent: Thank you for availing us.
customer: No.