customer: Hi. I am Daniel Robinson. 
 agent: Hello, how can I help? 
 customer: Can you please help me to book a flight ticket from IAD to OAK? 
 agent: Sure, may I know your travel dates? 
 customer: My travel dates are 09/26 and 09/28. 
 agent: Do you have any preferences during you journey? 
 customer: I need a stop over in between my journey. 
 agent: Thank you for providing me all the necessary details, please wait for a moment. 
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 agent: We have an AA airline flight, number 1014 and the fare is 100. Shall I proceed? 
 customer: Please proceed. 
 agent: Your economy class ticket is confirmed. 
 customer: Thank you. 
 agent: Thank you for opting us.
customer: Sure.