customer: Hi. 
 agent: Hello, how can I best assist you now? 
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 agent: Kindly mention your travelling dates? 
 customer: My trip dates are Jan 5 - Jan 7. 
 agent: Do you need any break in between journey? 
 customer: I need a single connection. 
 agent: May I know your name? 
 customer: Lisa Smith here. 
 agent: Is there any another specifications on your trip? 
 customer: No. 
 agent: Thanks for sharing your details, we are unable to provide flight in between your journey routes. 
 customer: No issues, thank you. 
 agent: Thanks for reaching us.
customer: Can you please avail me a flight ticket from BOS to PHL?