customer: Hello, Shirley Clark here. 
 agent: Hello, how may I help you at this moment? 
 __ 
 agent: Definitely, please send your journey dates. 
 customer: My trip dates are from 09/28 till 09/30. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: There is a connecting flight available with Spirit airline, shall I book it? 
 customer: Please proceed with it. 
 agent: Your booking is done with flight number 1013. Happy journey. 
 customer: Thank you for your help. 
 agent: Welcome. Thank you for reaching us.
customer: I need a flight reservation from MSP to IAH, can you help me in that?