customer: Hi,. 
 agent: Hello. How can I aid you? 
 customer: I need a ticket from Las Vegas, NV-LAS to Washington DC-DCA. 
 agent: Sure, I  can help you. Please share me your travelling dates. 
 customer: Departure date is 10/26 and 10/28 is my return date. 
 agent: Do you need any connecting flight? 
 customer: I need direct flight. 
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 customer: I am Emily Young. 
 agent: Unfortunately, there are no flights found according to your specifications. 
 customer: Thanks. 
 agent: Thank you for choosing us.
agent: May I know your name?