customer: Hello. 
 agent: Hello. 
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 agent: How may I aid you? 
 customer: Can you help me in booking my flight ticket from CLT to LAX? 
 agent: Sure, I will help you with that. Can I have your travel dates please? 
 customer: My travelling dates will be July 25 to July 27. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: There is a connecting flight 1017 of Frontier airlines, shall I proceed? 
 customer: Please proceed. 
 agent: Your booking is done, shall I proceed? 
 customer: Thank you. 
 agent: Welcome.
customer: I am Jack Clark.