customer: Hello. 
 agent: Hello, how can I support you today? 
 customer: Please help me in booking flight ticket from IAH to MSP. 
 agent: Sure, I am glad to help you. May I know your name please? 
 customer: Nicole Scott here. 
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 customer: My trip dates are June 05 to June 07. 
 agent: Do you prefer a connected flight or a direct flight? 
 customer: I prefer to travel in connecting flight. 
 agent: Is there any other concerns? 
 customer: No. 
 agent: Sorry to say that, no flights are found based on your information. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you for choosing us.
agent: Ok, let me know your planned dates.