customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I have planned for the trip to Philadelphia to enjoy in the coming holiday, can you book a flight ticket from IAD to PHL? 
 agent: Ok, may I know your planned dates? 
 customer: Ok, my planned trip dates are on June 18 and return on June 20. 
 agent: Please mention your name. 
 customer: Yes, I am Jessica Thomas. 
 __ 
 customer: I prefer a connecting flight. 
 agent: May I know your other requirements? 
 customer: No. 
 agent: Flight-1001 is available for you with Frontier Airlines. Can I book it for you? 
 customer: Ok, you can proceed with the ticket booking. 
 agent: Your ticket is reserved, thank you for choosing us. 
 customer: Thank you for your great service. 
 agent: Have a safe journey.
agent: Do you need a connecting flight?