customer: Hi. 
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 customer: I am Sarah Wright. 
 agent:  Sarah Wright. How may I help you? 
 customer: I would like to book a flight ticket from PHX to attend a robotic workshop at LGA, can you help me to book an economy class ticket? 
 agent: Sure, can you provide me the travel dates? 
 customer: My travelling dates are 11/08 and 11/10. 
 agent: Give me a moment. 
 customer: Ok. 
 agent: Do you have any preferences? 
 customer: I need a connecting flight. 
 agent: I regret to inform that, there are no flights on your desired dates. 
 customer: That's ok, thank you for the response. 
 agent: Thank you for approaching us.
agent: Hello.