customer: Hello. I am Lisa Baker. 
 agent: Hello, how can I assist you? 
 customer: I am planning to visit Millennium Park at Chicago, could you please help me with booking a flight ticket from MSP to ORD? 
 agent: Sure, let me know your travelling dates. 
 customer: I would like to depart on Dec 25th and return on Dec 27th. 
 agent: Please share your specifications. 
 customer: I am looking for a direct flight. And make sure that my depart time is evening. 
 agent: Unfortunately, there are no flights found based on your details. 
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 agent: Thank you for choosing us.
customer: Ok, not an issue. Anyways, thank you for the information.