customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I have planned to book a flight from PHL to reach MSP, so please help me in booking. 
 agent: Sure, may I know your planned travel dates? 
 customer: My planned dates are on Dec 6th to 8th. 
 agent: Can you please share your connection limit? 
 customer: Yes, I need a single connection. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: May I know your name please? 
 customer: Sure, my name is Cynthia Gonzalez. 
 agent: We found a Hawaiian airline, flight number: 1019, price: 100, it is a direct flight. 
 customer: Ok, please proceed. 
 agent: Your flight ticket has been confirmed in economy class. 
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 agent: Thank you for choosing us.
customer: Thank you.