customer: Hello. 
 agent: Hello. How may I help you out? 
 customer: I want to book a flight ticket for a round trip in the month of July. Can you please help me to book a flight ticket from CLT to CLT? 
 agent: Sure, I will help you in booking the ticket. 
 customer: Thank you. 
 agent: May I know your travelling dates please? 
 customer: My travelling dates are 07/19 and 07/21. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: There is a flight with connection 1 and price 100, can I proceed with this flight? 
 customer: Yes, please proceed booking under my name Lisa Johnson. 
 agent: Ok, your ticket has been booked. 
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 agent: Thank you for choosing us.
customer: Thank you for booking my flight ticket.