customer: Hi. 
 agent: Hello. 
 customer: I am Charles Wright. 
 agent: Charles, how can I assist you? 
 customer: I want to book a flight reservation for my trip to PHL, can you help me to find a flight for my journey from PHX? 
 agent: Sure, can you please provide me your travel dates? 
 customer: Ok, my trip dates are 04/17 and 04/19. 
 agent: Flight-1016 is available with Delta airlines and the ticket fare is 100 only. Is it ok for you? 
 customer: Please book it to me. 
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 customer: Thank you for your quick response. 
 agent: You are welcome and have a safe journey.
agent: Your ticket is booked successfully.