customer: Hello. 
 agent: Hello. How may I guide you? 
 customer: I planned to meet my friend in PHL, can you please help me to book a flight ticket from MSP? 
 agent: Sure, I am happy to help you with the ticket booking. Can I know your travel dates? 
 customer: I prefer to travel on Aug 10 and Aug 12. 
 agent: Ok, please tell me your respective name. 
 customer: I am Dorothy White. 
 __ 
 customer: No. 
 agent: How many connections do you require in between your journey? 
 customer: I prefer to travel in a connecting flight. 
 agent: Ok, please share your other preferences. 
 customer: No. 
 agent: Ok, please allow me sometime to check the flight availability. 
 customer: Sure. 
 agent: I have found a flight in an American Airlines which is having a single stop over and the ticket fare is 100. Shall I proceed to confirm your flight ticket? 
 customer: Ok, please confirm my booking. 
 agent: I have confirmed your ticket with the flight-1002. 
 customer: Thank you for your help. 
 agent: Have a nice journey. Thank you for choosing us.
agent: Do you have any preferred airlines for this trip?