customer: Hello, Benjamin Miller here. 
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 customer: Owing to an emergency to attend sudden business meeting I would like to cancel my recent reservation. Can you help me in doing this? 
 agent: Sure, we are here to help you. Please wait a while I will check and let you know. 
 customer: Ok. 
 agent: Thanks for being waiting. There is no reservation found by this name. 
 customer: Ok, no issues. 
 agent: Thank you for consulting us. 
 customer: Thanks for your service.
agent: Hello. How can I aid you?