customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am Amanda Harris, want to travel from MSP to EWR. Please help me in booking my ticket. 
 agent: On which dates you are willing to travel? 
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 agent: In AA airline, there is a flight with 1 connection and fare is 100. Can I proceed? 
 customer: Yes, please. 
 agent: Your ticket is booked. 
 customer: Thank you. 
 agent: Welcome.
customer: My travelling dates are from 10/31 to 11/02.