customer: Hello. 
 agent: Hello. 
 customer: Angela Brown here. 
 agent: Angela, how can I help you? 
 customer: I want to book a ticket from PHL to PHL. 
 agent: Ok. Please provide your dates. 
 customer: My travelling dates are from 08/28 to 08/30. 
 agent: Please wait for a moment. Flight number 1017 of Delta airlines is available for you. 
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 agent: Yes the flight has 1 connection. 
 customer: Please proceed. 
 agent: Your ticket is booked. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: If there is 1 connection limit, please proceed.