customer: Hello. 
 agent: Hello, how can I help you today? 
 __ 
 agent: Sure, we are here to help you. May I know your trip dates? 
 customer: Sure, I would like to depart on Feb 15 and return on Feb 17. 
 agent: Would you like to prefer direct flight or connecting flight? 
 customer: I am comfortable with any flight connection. 
 agent: Is there any class preference for you? 
 customer: No. 
 agent: There is a connecting flight with fare of 200 and 1009 flight number. Shall I proceed? 
 customer: Yes, please proceed with the booking. 
 agent: Your seat has been reserved with Jet Blue airline in economy class. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us, have a good day. 
 customer: You are welcome.
customer: I am Anna Collins. I am planning to attend music concert at LAX, can you please help me with booking a flight ticket from DEN?