customer: Hi, I am Katherine Lewis. 
 agent: Hello, how may I help you. 
 customer: Can you please help me with booking a flight ticket from BOS to CLT? 
 agent: Sure, let me know your preferable dates? 
 customer: Travel dates are 09/23 and 09/25. 
 agent: Sorry, there are no flights found on given schedule. 
 customer: Ok, no issues. 
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 customer: Thanks for the help.
agent: Thank you for reaching us.