customer: Hi. I am Eric Perez. 
 agent: Hello, how can I assist you today? 
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 agent: Sure, may I know your planned travel dates? 
 customer: My planned journey dates are from 07/01 to 07/03. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: Sorry to say that, no flights were found with your given details. 
 customer: It's ok, no problem. 
 agent: Thank you for reaching us. 
 customer: Thank you for the information.
customer: Can you please help me in booking a flight ticket to OAK from MSP to attend a film festival?