customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I want to book a flight ticket to attend a Seminar at Philadelphia, can you help me with booking? 
 agent: Sure, I can help you. May I know your genesis airport code? 
 customer: My takeoff airport code is JFK. 
 agent: Please share your itinerary dates. 
 customer: I will fly on Nov 12 and return on Nov 14. 
 agent: Which class do you prefer? 
 customer: No. 
 agent: Do you prefer a direct flight? 
 customer: No, I need a connecting flight. 
 agent: May I know your name? 
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 agent: Please wait for a while. 
 customer: Sure. 
 agent: Spirit airlines with flight 1000 is providing a connecting flight and ticket costs you 100 in economy class. 
 customer: Please proceed. 
 agent: Your ticket is booked Samuel Wilson. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: I am Samuel Wilson.