customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am looking for the flight from CLT to LAX because I have to meet my project manager. Can you please help me to book the flight ticket? 
 agent: Sure, could you please share your planned dates? 
 customer: I will depart on 03/04 and return on 03/06. 
 agent: Do you have any requirements? 
 customer: I want to fly with 1 connection flight. 
 agent: There is a flight-1022 of Hawaiian airlines, shall I proceed? 
 customer: That's fine for me, you can book the ticket. 
 agent: May I know your name? 
 customer: My name is Raymond Baker. 
 agent: Ok, your booking is done. 
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 agent: Welcome.
customer: Thank you very much.