customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: Could you please help me with booking ticket from SFO to ORD? 
 agent: Sure, could I have your journey dates, please? 
 customer: Ok, my travel dates are from July 02 to 04. 
 agent: Do you prefer a connecting or direct flight? 
 customer: I need a connecting flight. 
 agent: May I know your good name? 
 customer: Ok, I am Steven Hernandez. 
 agent: Are there any more specifications? 
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 agent: We found a Spirit airline, price is 100 in economy class with one stopover. Shall I proceed? 
 customer: Confirm it. 
 agent: Your ticket has been confirmed in economy class. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: No.