customer: Hello. 
 agent: Hello, do you need any help from us? 
 customer: I would like to book my ticket from DTW to HOU. Can you please help me with booking? 
 agent: Sure, could you please share your departure and arrival day? 
 customer: My departure and arrival dates are Sept 11 and Sept 13. 
 agent: Ok, could I have your name please? 
 customer: Sure, myself Anna Robinson. 
 agent: Ok, do you need direct or connecting flight? 
 customer: I need a connecting flight in my journey. 
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 customer: Please make sure that, I prefer to travel in Normal-cost Airlines. 
 agent: The economy class with flight number 1005 of American Airline is available having fare as 300 and connection as 1, is it ok for you? 
 customer: That's fine for me, please proceed with that ticket booking. 
 agent: Ok, your reservation is confirmed. The departure time is 6 hours and the arrival time is 17 hours. 
 customer: Thank you for helping me. 
 agent: You are welcome, have a great day.
agent: Ok, please allow me a moment.