customer: Hello, I am Raymond Rodriguez. 
 agent: Hello, how can I help you today? 
 customer: I would like to visit overview of city. can you please help me to book a ticket from DCA to MSP? 
 agent: Sure, when are you willing to travel? 
 customer: My travelling dates will be on 09/19 to 09/21. 
 agent: Ok, any other specifications? 
 customer: I need a connecting flight. 
 agent: Ok, flight- 1026, airline- UA, price- 100 with connection matches your requested details. 
 customer: You can proceed to booking. 
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 customer: Thank you.
agent: Ok, your ticket has been processed. Thank you for reaching us.