customer: Hello. 
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 customer: Jacob White here. I want to travel from AUS to MSP. 
 agent: May I know your travelling dates? 
 customer: My travelling dates are from 04/08 to 04/10. 
 agent: There is a flight available in UA airline with 2 connections. Shall I proceed? 
 customer: Please don't proceed. 
 agent: Ok, thank you for approaching us. 
 customer: Most welcome.
agent: Hello, how may I help you?