customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I need to travel SFO and PHX, can you reserve flight ticket? 
 agent: Yes, can you tell me your dates of travel? 
 customer: My travelling dates are Feb,22 and Feb,24. 
 agent: Do you have any other preferences? 
 customer: I prefer single connecting flight. 
 agent: Give me a moment. 
 customer: Sure. 
 agent: I have found an economy class ticket with a price of 100 and 1 connection. 
 customer: Proceed with the reservation. 
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 customer: Myself William Collins. 
 agent: Your ticket has been booked. 
 customer: Thank you for help in reservation. 
 agent: Thank you for contacting us.
agent: Can I know your name for booking?