customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am planning to travel from BOS to MCO, can you please help me in flight booking? 
 agent: Sure, may I know your planned travel dates please? 
 customer: I will start on Mar 20, return on Mar 22. 
 agent: Would you like to travel in a connecting flight or a direct flight? 
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 agent: May I know your good name please? 
 customer: My name is Steven Carter. 
 agent: We found Delta airline with economy class and flight number is 1005 with arrival time is 1:00 hours and depart time is 1:00 hours.Shall I proceed for booking? 
 customer: Ok, proceed to booking. 
 agent: Your ticket is booked. 
 customer: Thank you. 
 agent: You are welcome.
customer: I need a connecting flight.