customer: Hello. 
 agent: Hello. How can I assist you now? 
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 agent: Sure, can I have your travel dates please? 
 customer: Ok, my travelling dates are 06/04 and 06/06. 
 agent: Ok, please wait a moment to check flight availability. 
 customer: Ok. 
 agent: There is a flight with connection 1 and price 100. Shall I proceed with booking? 
 customer: Yes, do proceed with my booking. 
 agent: Ok Patrick Garcia, your booking has done. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us, have a great journey.
customer: I am Patrick Garcia, I need to book a flight ticket to ATL from JFK.