customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: Can you help me to book a flight ticket from DEN to MSP? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My travel dates are Mar, 16 and Mar, 18. 
 agent: Do you have any other specifications? 
 __ 
 agent: Please help me with your name for booking. 
 customer: Stephanie Phillips here. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Not a problem, thank you for the information. 
 agent: Thank you for reaching us.
customer: I need connecting flight.