customer: Hello. 
 agent: Hello. 
 __ 
 agent: How may I lend a hand to? 
 customer: Can you help me to find a flight from IAH to PHL? 
 agent: Paul, I am willing to help you for this. When you are planning to boarding? 
 customer: My travelling dates are 06/14 and 06/16. 
 agent: Please wait for couple of minutes. 
 customer: Sure. 
 agent: As per your criteria,  there is a flight with Southwest airlines and the ticket figure is 100. Shall I proceed for this? 
 customer: You can proceed. 
 agent: Paul, your ticket is reserved in economy class with the flight-1000. 
 customer: Thanks for your help. 
 agent: Thank you Paul for utilizing our agency.
customer: Paul Wilson here.