customer: Hello. 
 agent: Hello, how best can I guide you for the day? 
 customer: I need to travel from EWR to PHL, can you help me in doing that? 
 agent: Can I know your trip dates? 
 customer: My trip dates are July 08 to 10. 
 agent: Can I know your connecting flight? 
 customer: I need single connecting flight. 
 agent: Do you need any other specifications? 
 customer: My depart time is in afternoon. 
 agent: Can I know your good name? 
 customer: Shirley Allen here. 
 agent: Thank you for your details, there are no flights found with the given details. 
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 agent: Thank you.
customer: Ok, no issues. Thank you for the information.