customer: Hello. 
 agent: Hello. How can I help you? 
 customer: My name is Benjamin Harris. I want to travel from LAX to MSP. 
 agent: Ok, please provide the travelling dates? 
 customer: The dates of travel are from 11/27 to 11/29. Make sure the connection is 1. 
 agent: Sorry, there is no flight with 0 connection. 
 customer: That's ok. 
 __ 
 customer: Thank you, have a good day. 
 agent: Thank you for reaching us.
agent: Sorry, there is no flight with 1 connection.