customer: Hi. 
 agent: Hello, how may I guide you? 
 customer: Anna Davis here. Can you book a ticket from CLT to PHL? 
 agent: Sure, can I know your preferable dates? 
 customer: Ok, here are my travel dates 05/28 and 05/30. 
 agent: I found a flight 1003 of Delta airlines matches with your preferences, can I proceed? 
 customer: Please book it. 
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 customer: Thank you. 
 agent: Thank you, have a good day.
agent: Your ticket is booked.