customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am planning to travel from BOS to SEA. Can you please help me to book a ticket? 
 agent: Ok, which class do you prefer to travel? 
 customer: I would prefer economy class. 
 agent: May I know your travelling dates to search for the flight? 
 customer: My travelling dates will be on Sept 17 to Sept 19. 
 agent: May I know your connection limit? 
 customer: I need a direct flight. 
 agent: Can I have your name? 
 customer: George Perez here. 
 agent: Sorry to say, there is no flight available for you. 
 customer: Ok, not an issue. 
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 customer: Thank you.
agent: Thank you for reaching us.