customer: Hello, I am Rachel Davis. 
 agent: Hello, how can I help you? 
 customer: I am planning to go for Brooklyn walking tour with my friends on 11/14. Can you please book a flight ticket for me? 
 agent: Sure, may I know when you want to travel? 
 customer: I intend to return from my journey on 11/16. 
 agent: Sure, can I know your airport codes please? 
 customer: I would like to board from Boston, BOS. 
 agent: Do you need any halt in between your journey? 
 customer: Yes, there should be a lay by. 
 agent: Can I know your destination airport code please? 
 customer: New York, EWR is my landing point. 
 agent: Wait a minute please. 
 customer: Sure. 
 agent: Thank you for waiting, we found a flight with number 1014 and airline AA at a price of 100 with 1 connection. Shall I proceed? 
 customer: Yes, you can proceed. 
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 customer: Thank you for your help. 
 agent: Thank you for reaching us, have  a nice day.
agent: Sure, your booking is done.