customer: Hello. 
 agent: Hello. How may I guide you today? 
 customer: Myself Alexander Johnson. 
 agent: I am happy to help you with that. 
 customer: Can you find connecting flight for me from ORD to PHL? 
 agent: Can you please share your preferable journey dates? 
 customer: Sure, my preferable dates are 08/12 and 08/14. 
 agent: Wait for a minute. 
 customer: Sure, take your time. 
 agent: I found a ticket for you with price of 100, flight number is 1018 and connection is 1. 
 customer: Yes, please proceed. 
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 customer: Thank you for your assistance. 
 agent: Thank you for contacting us.
agent: I confirmed your ticket successfully.