customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: Aid me in booking a connecting flight to Chicago. 
 agent: Sure, can you help me with your journey dates? 
 customer: Definitely, my journey dates are 07/28 and 07/30. 
 agent: May I know your airport codes? 
 customer: My airport codes are DTW and ORD. 
 agent: Can you help me with your name? 
 customer: Sure, Deborah Brown is my name. 
 agent: Sorry, no flights found on your given details. 
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 agent: Thank you for reaching us.
customer: Ok, not an issue. Thanks for the information.