customer: Hello, I am Scott Young. 
 agent: Hello, how can I provide assistance to you? 
 customer: I am Planing for a vacation, Can you please book a ticket for me? 
 agent: Sure, can you please provide your journey dates? 
 customer: My depart is on 09/25 and return is on 09/27. 
 agent: Do you have any limitations in price and connection? 
 customer: Origin: IAH and Destination: AUS with price 500. And 1 connection. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: We found a flight matching your preferences, flight number 1012, price is 200 with one connection. 
 customer: You can proceed. 
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 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Your ticket has been reserved with AA airlines.