customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I want to attend my business meeting, so please book my ticket from DCA to AUS. 
 agent: May I know your trip dates? 
 customer: My itinerary dates are Jan 16 and Jan 18. 
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 customer: I am looking for a connecting flight. 
 agent: May I know your specification? 
 customer: I prefer to travel in business class. 
 agent: There is a connected flight in AA airlines with the fare 200. 
 customer: Is it a business class? 
 agent: Yes, it's a business class. 
 customer: Please book my ticket. 
 agent: May I know your name? 
 customer: James White here. 
 agent: Your booking is done. 
 customer: Thank you for your service. 
 agent: Thank you.
agent: Do you prefer any connections?