customer: Hello. 
 agent: Hello. 
 customer: I am John Clark. 
 agent: Can you please tell me how can I assist you? 
 customer: I would like to travel from CLT to SFO to meet my parents, can you help me in booking? 
 agent: May I know your travel dates? 
 customer: I am departing on 05/07 and return on 05/09. 
 agent: I found a flight ticket with price 100 and connection limit is 1 with 1020 flight number. 
 customer: Please proceed for booking. 
 agent: Ok, your ticket has been booked. 
 __ 
 agent: Most welcome.
customer: Thank you for your help.