customer: Hello. 
 agent: Hello. 
 customer: I am Jerry Evans. 
 agent: How may I assist you? 
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 agent: Sure, I am here to help you. Can I have your trip dates? 
 customer: My trip dates are from 09/04 rill 09/06. Please proceed with it. 
 agent: Ok, there is a flight-1002 with connection 1 and price 100 of Hawaiian airline. 
 customer: Please book it. 
 agent: Ok, your ticket has been done. 
 customer: Thank you for your help. 
 agent: Welcome.
customer: I want to travel from OAK to DCA, can you help me out?