customer: Hi. 
 agent: Hello. 
 customer: I am Joshua Allen. 
 agent: How can I assist you today? 
 customer: Can you please book a flight ticket from EWR to ORD? 
 agent: Sure, will you mention your travelling dates please? 
 customer: Thank you and I have planned to move on 12/28 and back on 12/30. 
 agent: Please give me a moment. 
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 agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket? 
 customer: Yes, you can book my flight ticket. 
 agent: Your ticket is booked. The flight number is 1008 and the airline is UA. 
 customer: Thank you for your help in my flight ticket booking. 
 agent: Welcome, have a great day.
customer: Sure, I will wait for your reply.