customer: Hi. 
 agent: Hello. What can I do to make your experience better with us? 
 customer: can you please help me in booking my flight ticket from JFK to ORD? 
 agent: Sure, we are here to help you in booking. Can I have your name please? 
 customer: Myself Betty King. 
 agent: May I know your planned travelling dates to proceed further? 
 customer: My travelling dates are May 25 and 27. 
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 customer: I need my depart ticket at evening time. 
 agent: Do you need a lay by in between your journey? 
 customer: I need single connection flight. 
 agent: Ok, please wait a moment I'll search best flights for you. 
 customer: Ok, I will wait. 
 agent: Thank you for waiting, sorry to inform you that there are no flights found on your requested dates. 
 customer: No problem, thank you for the information. 
 agent: Thank you for approaching us.
agent: Can I know if you have any other comforts in between your journey?