customer: Hello. 
 agent: Hello. 
 customer: Robert Davis here. 
 agent: How may I assist you? 
 customer: Due to some personal reason, I want to cancel my ticket. Can you do this for me? 
 agent: Please wait a moment, I will check your reservation to cancel it. 
 customer: Sure. 
 __ 
 customer: It's fine. Anyway, thank you for your help. 
 agent: Thanks for approaching us.
agent: There is no reservation found under name Robert Davis.