customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I am William Young. I want to book a ticket from SFO to AUS, can you please make a reservation? 
 agent: Sure, I will help you. When would you like me to book your flight ticket? 
 customer: My travelling dates are on Feb 24 and Feb 26. 
 agent: May I know your connection limit? 
 customer: I need a single connection. 
 agent: Which class would you prefer for your journey? 
 customer: I am okay with any class. 
 agent: Do you have any other requirements? 
 customer: My depart time is evening. 
 __ 
 customer: Sure. 
 agent: Thank you for your time. There is a flight available with price 200 and single connection in Frontier airline and depart time is 22:00 PM. Shall I confirm it? 
 customer: You can proceed. 
 agent: Your ticket has been confirmed in economy class with flight number 1019. 
 customer: Thank you. 
 agent: Thank you for approaching us.
agent: Give me a minute, I will let you know the flight availability.