customer: Hello. 
 agent: Hello. How can I help you? 
 customer: Myself Raymond Lewis. Will you help me in booking the flight ticket from BOS to ORD? 
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 customer: My travelling dates are 02/20 and 02/22. 
 agent: Ok, wait a moment please. 
 customer: Ok, I will wait for your response. 
 agent: There is a flight in UA airline with price 100, can I book it? 
 customer: Ok, proceed with the booking. 
 agent: Your ticket has been booked with flight number 1028. 
 customer: Thank you for helping me. 
 agent: Thank you for approaching us.
agent: Sure Lewis, can I know the travel dates please?