customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I am Sandra Young. Can you help me with booking from OAK to MSP? 
 agent: Sure, can you provide your journey dates? 
 customer: My journey dates are May 27 and May 29. 
 __ 
 customer: I need a connecting flight. 
 agent: There is a connecting flight with number 1003 in airline UA, the fare is 200. Can I book it? 
 customer: Please book it. 
 agent: Your ticket is reserved. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Do you have nay specifications?