customer: Hello. 
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 customer: Myself Christopher Rodriguez. I would like to cancel my recent reservation, can you help me in that? 
 agent: Sure, I am here to help you with that. 
 customer: Thank you. 
 agent: Please wait a moment. 
 customer: I will wait for your response. 
 agent: Sorry, no reservation found on your name to cancel your reservation. 
 customer: That's ok, no problem. Thank you for the information. 
 agent: Thank you for choosing us, have a great day.
agent: Hello. How can I help you today?