customer: Hi, I am Ashley Roberts. 
 agent: Hello, how may I oblige you today? 
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 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: May I know when you have planned to travel? 
 customer: My travelling dates are 12/03 and 12/05. 
 agent: Do you have any class preferences? 
 customer: I am comfortable with any class. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Ok, no issues. Thank you. 
 agent: Thank you for opting us.
customer: Please, reserve me a flight ticket from Minneapolis & St. Paul, MN-MSP to San Francisco, CA-SFO.