customer: Hello. 
 __ 
 customer: Alexander Taylor here. 
 agent: How can I help you? 
 customer: I would like to cancel my reservation, can you please help me out? 
 agent: Please wait a moment to check the reservation status. 
 customer: Sure, I will wait for your response. 
 agent: Sorry, no reservation found by your name. 
 customer: That's ok, no problem. Thank you for checking out. 
 agent: Thanks.
agent: Hello.