customer: Hello, myself Joshua Rodriguez. 
 agent: Hello, how may I help you Joshua? 
 customer: I would like to book a ticket from LAX to visit LGA. Please help me out. 
 agent: Sure, please provide me your journey dates. 
 customer: My journey dates are 02/11 and 02/13. 
 agent: Please give me a minute. 
 customer: Sure. 
 agent: There is a flight with Southwest airlines available with price 200. Shall I book the ticket for you? 
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 agent: Your ticket is confirmed and the flight number is 1001. 
 customer: Thank you for your response. 
 agent: Thank you for reaching us.
customer: Ok, please book my ticket.