customer: Hi. 
 agent: Hello, how can I aid you? 
 customer: Can you please help me out in booking flight ticket from ORD to DFW? 
 agent: Sure, can you please let me know your trip dates? 
 customer: My trip dates are 10 and 12 of Sept. 
 agent: Do you have any connection limit preference? 
 customer: I need a connecting flight. 
 agent: Do you have any other specifications? 
 customer: I want a ticket in economy class. 
 agent: Could you help me with your name please? 
 customer: My name is Samantha Hernandez. 
 __ 
 customer: Yes, please. 
 agent: For a economy class your ticket is booked. 
 customer: Thank you for the help. 
 agent: Thank you for reaching us.
agent: I found a connecting flight with Southwest Airlines and the airfare is 100. Shall I proceed with flight 1018?