customer: Hello. 
 agent: Hello, how can I aid you? 
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 agent: Please provide your journey dates. 
 customer: My travel dates are 06 to 08 of July. 
 agent: Do you need any connection limit? 
 customer: I need a connecting flight. 
 agent: Do you need any other specifications? 
 customer: I prefer to return in the morning. 
 agent: May I know your name? 
 customer: I am Emily Smith. 
 agent: There are no flights available on your routes. 
 customer: It's ok, not a problem, thank you. 
 agent: Thank you for choosing us.
customer: Please help me to book a flight ticket from MSP to OAk.