customer: Hello. My name is Ryan Perez. 
 agent: Hello, how may I help you? 
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 agent: Sure, please share your travel dates. 
 customer: My preferable dates are from 09/14 to 09/16. 
 agent: I found a flight 1000 of AA airlines matches with your preferences, can I proceed? 
 customer: Please proceed with the booking. 
 agent: Your ticket is booked. 
 customer: Thank you, have a good day. 
 agent: Thank you for reaching us.
customer: I would like to travel from ORD to LAX, could you help me out?