customer: Hi. My Name is Sarah Taylor. 
 agent: Hello. How can I serve you? 
 customer: I have a court hearing on 03/27 at Chicago, IL - ORD. Please help me with my flight booking. 
 agent: Sure, I can help you. 
 customer: Thank you. 
 agent: When would you like to return? 
 customer: I will return on 03/29. 
 agent: Where would you like to start from? 
 customer: I work in Philadelphia,PA - PHL, so it is my board point. 
 agent: Do you need any break? 
 customer: Sure. 
 agent: We found a Frontier airline, flight number:1005 and the price is 200. 
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 agent: Your flight ticket has been processed. 
 customer: Thanks a lot. 
 agent: Thank you for contacting us.
customer: Looks ok to me. Please confirm.