F: Excuse me, I'm doing research on bus service, but I get you to answer a few questions. It won't take long. ,M: OK. I'd like to help. ,F: Thanks. How often do you take a bus, every day, less than once a week or somewhere in between? ,M: I go to school by bus so it's usually twice daily, line 4. ,F: I see. Could you rate it service if 1 is poor, 2 is fair and 3 is good? Which number would you choose? ,M: I would say 2. The drivers are nice, the buses are clean and the seats are comfortable. But it's sometimes unreliable. There should be a bus every 10 minutes, but yesterday morning, I waited almost 20 minutes before the bus came and was almost late for school. ,F: Oh, that's too bad. Do you have some suggestions for the bus company? ,M: Try to have the buses arrive on time of course, and um, there can be a map on the bus. You know, some passengers cannot use the guidebook very well.
(A) F: So, you mean as the drivers are not nice, the drivers should be more polite? (B) F: So, you mean the buses should be more punctual and there can be a radio on the bus? (C) F: I didn’t hear you. Please could you tell me again? (D) F: So, you mean the bus is never unreliable but the seats should be more comfortable?
C