customer: Hi. 
 __ 
 customer: I am Gary Mitchell. 
 agent: How can I assist you? 
 customer: Can you help me to cancel my reservation? 
 agent: Sure Gary, please wait a moment. 
 customer: Sure. 
 agent: Sorry, there is no reservation found on your name. 
 customer: Ok, no issues, thank you for your time. 
 agent: Thank you for approaching us.
agent: Hello.