customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: I am looking for a flight from PHL to PHX, can you help me in booking? 
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 customer: Sure, my planned travel dates are Feb 02 and Feb 04. 
 agent: Do you have any specifications? 
 customer: I prefer for a business class. 
 agent: Could you help me with your name please? 
 customer: Myself Paul Smith. 
 agent: Delta Airlines is providing a connecting flight with 1024 flight number and airfare is 900. Shall I proceed? 
 customer: That's fine, please proceed with booking. 
 agent: For a business class your ticket is booked. 
 customer: Thank you for the service. 
 agent: Thank you for reaching us.
agent: Sure, can you please let me know your trip dates?