customer: Hi. 
 agent: Hello, how may I help you today? 
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 agent: Sure, can you please provide your airport codes? 
 customer: My source airport code is Chicago, IL - ORD. My destination is TX - IAH. 
 agent: May I know your travelling dates? 
 customer: I will depart on 05/16. I will return on 05/18. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: We found a connecting flight for you, flight details are as Frontier airline, fare 200 and flight number 1028. 
 customer: Proceed with my booking. 
 agent: Your booking has been confirmed. 
 customer: Thank you for your help. 
 agent: Thank you for connecting with us.
customer: I am Emily Nelson. I am planning to conduct an arts festival at Houston. Can you help me in my booking?