customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Could you help me in booking a flight ticket from HOU to SFO? 
 agent: Sure, let me know your travel dates please? 
 customer: I want to fly on Nov 03, return on Nov 05. 
 agent: May I know your connection limit? 
 customer: I want a flight with one connection. 
 agent: Do you need any other preference? 
 customer: No. 
 agent: Can I know your name please? 
 __ 
 agent: Sorry to inform you that there are no flight services available on your given dates. 
 customer: Not an issue, thank you. 
 agent: Thank you for contacting us.
customer: My name is Deborah Adams.