customer: Hi. 
 agent: Hello. How can I guide you? 
 customer: Gregory Mitchell here. I want to book a flight ticket from HOU to LAX. Can you help me in that? 
 agent: Sure. Can I know your travelling dates? 
 customer: My trip dates are Jan 11 to 13. 
 agent: Please let me know your connection limit. 
 customer: I need a flight with single connection. 
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 customer: My depart time should be in the afternoon. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Ok, no issue. Thank you. 
 agent: Thank you for contacting us.
agent:  Do you have any specific depart and arrival time for this trip?