customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: I need you to book a flight ticket from HOU to PHX. Please help me. 
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 customer: July 31 and August 2 are my planned travelling dates. 
 agent: May I know the connection limit? 
 customer: I need a break in my journey. 
 agent: Please provide me the name. 
 customer: Samuel Williams here. 
 agent: Here, I found a flight with 1 connection and airfare is about 200. Shall I proceed in booking? 
 customer: Yes, please book. 
 agent: In an economy class, your ticket has been confirmed for the flight 1019 in JetBlue Airlines. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Sure, may I know the planned travel dates?