customer: Hello,. 
 agent: Hello. How can I assist you today? 
 customer: I am Debra Campbell. Can you please cancel my reservation, due to cancel of my trip with colleagues? 
 agent: Sure, please allow me a moment to check for the previous reservation. 
 customer: Sure. 
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 customer: Ok, thank you for cancelling my ticket. 
 agent: You are welcome. Thank you for reaching us.
agent: Debra Campbell, I found your reservation and successfully cancelled your reservation.