customer: Hi. 
 agent: Hello. How may I help you? 
 customer: I am Anthony Rodriguez. I am planning to travel from CLT to IAH, can you help in booking a flight? 
 agent: Sure, can you help me with your travelling dates to search a flight? 
 customer: My date of travelling is on 11/12 to 11/14. 
 agent: Please wait for a moment. 
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 agent: Sorry, there is no flight is available for you. 
 customer: That's ok. 
 agent: Thank you for choosing us, have a nice day. 
 customer: Thank you for your help.
customer: Sure.