customer: Hi. 
 agent: Hello. How can I aid you? 
 customer: I need to book a flight ticket from IAD to BOS, Can you please help me for booking? 
 agent: Sure, may I know the planned travel dates? 
 customer: I would like to travel on 04/26 to return on 04/28. 
 agent: Please provide me the specifications. 
 customer: I need a normal cost airline. 
 agent: May I know the name? 
 customer: Patricia Collins here. 
 agent: Do you have any other specifications? 
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 agent: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed with booking? 
 customer: Ok, proceed for booking. 
 agent: In an economy class, your ticket has been confirmed for the flight 1007 in Delta Airlines. 
 customer: Thanks for your information. 
 agent: Thank you for reaching us.
customer: I need a connecting flight.