customer: Hello. 
 agent: Hello, how may I address you? 
 customer: I planned to meet my friend in OAK, can you please help me to book a flight ticket from EWR? 
 agent: Sure, on what dates are you planning to travel? 
 customer: I prefer to travel on Feb 19 and Feb 21. 
 agent: How many connections do you need? 
 customer: I prefer to travel in a connecting flight. 
 agent: Is there any other requirements? 
 customer: I would like to travel in normal cost airline. 
 agent: Please forward me your name. 
 customer: I am Ronald Gonzalez. 
 agent: Delta airlines with flight number 1005 going on your way with 1 connection and the fare is 200. Is that fine? 
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 agent: Your booking has been confirmed. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
customer: Ok, please confirm my booking.