customer: Hello. 
 agent: Hello. 
 customer: I am Brenda Williams. 
 agent: How may I aid you today? 
 customer: I want to attend a business meeting in Houston. Can you book a ticket from SFO to IAH? 
 agent: Sure, I will help you with that. Can you please share your journey dates? 
 customer: I want to travel on 06/13 and 06/15. 
 agent: Wait for a minute. 
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 agent: I found a ticket for you with price 100, flight number is 1021 and connection is 1. 
 customer: Proceed to booking. 
 agent: I confirmed your ticket successfully. 
 customer: Thank you for helping me out. 
 agent: Thank you for reaching us.
customer: Ok, take your time.