customer: Hello. 
 agent: Hello. How may I assist you today? 
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 agent: Sure, I will help you in booking flight ticket. 
 customer: Thank you. 
 agent: Could you please mention your preferable travel dates? 
 customer: Sure, my trip starts on 01/17 and return back on 01/19. 
 agent: Ok, please wait a moment, I will check flight availability. 
 customer: Sure. 
 agent: As per your requested dates, there is a flight available, airline is Hawaiian and flight number is 1002. Shall I proceed? 
 customer: May I know the price and connection limit? 
 agent: Sure, connection limit of this airline is 1 and price is 200. 
 customer: Ok, proceed. 
 agent: Your flight ticket has been booked successfully. 
 customer: Thank you for your help. 
 agent: Thank you for contacting us, have a nice day Mark Davis.
customer: Mark Davis here, I am planning to take a flight to visit my parents. Can you make a reservation for me from DCA to LAX?