F: Good morning, Powernet Software. Can I help you? ,M: Hi, I've been trying to order some of your software from the website, but there seems to be a problem, because my order didn't go through. ,F: Oh. I'm sorry about that, Sir. There was a problem with the site this morning. That's probably why you had some difficulty. ,M: Would it be possible for me to place my order through you now? I don't want to wait until tomorrow as I'll be out seeing customers. ,F: OK, now then. What would you like to order from us? ,M: Your site had a great sale on something called Viva Voce. The price was $180.25 percent off the normal price. ,F: Well, I'm afraid that price is only available for those of our customers who order through our site, you'd pay $240. ,M: I just tried to order through your site, and as I told you, the sale wouldn't go through. Can't you give me that discount anyway? ,F: Yeah, I think that would be alright. ,M: I have ordered through you before, and my customer number is 794791. You should have my information and credit card number on file.
(A) F: Oh yes. I got your phone, 794791. I'll call you if the order is to be sent. (B) F: Customer No. 794791. I find your information. Do you want to pay now? (C) F: I’m sorry, I didn’t understand. Could you repeat a little louder, please? (D) F: Credit card number 794791. OK, the payment of $300 has been made.
B