customer: Hello. 
 agent: Hello, how may I serve you at this moment? 
 customer: I am Jessica Hernandez, want to travel from MCO to JFK to attend my conference meeting. Please help me in booking my ticket. 
 agent: Sure, can I know your planned travel dates to proceed further? 
 customer: Sure, my travelling dates are from 09/05 to 09/07. 
 agent: Please let me know if you have any class preference. 
 customer: No, I am ok with any of the class. 
 agent: Do you have any other requirements? 
 customer: Yes, my departing time should be in the afternoon. 
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 customer: I need a single connecting flight. 
 agent: Please wait for couple of minutes. 
 customer: Sure. 
 agent: Sorry, there were no flights found on your route. 
 customer: It's ok, no problem. Thank you for your help. 
 agent: Thank you for contacting us.
agent: Do you need a connection in between the journey?