customer: Hello. 
 agent: Hello. How may I help you out? 
 customer: Myself Amy Evans. Can you help me to book a flight ticket from CO - DEN to CA - OAK? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: Ok, my travel dates are 11/17 and 11/19. 
 agent: There is a flight with connection 1 and price 100, can I proceed? 
 customer: Ok, please book. If there is a direct flight. 
 agent: Ok, your ticket has been booked with flight number 1006. 
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 agent: Thank you for choosing us.
customer: Thank you.