customer: Hi. 
 agent: Hello, how may I assist you now? 
 customer: I am Rachel King. I am planning to for New York from San Francisco. Can you please help me in booking my flight ticket? 
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 customer: My travelling dates are 02/11 and 02/13. 
 agent: May I know your connection limit? 
 customer: I need single connection flight. 
 agent: Please mention your airport codes? 
 customer: My travelling airport codes are CA-SFO to NY - JFK. 
 agent: Please wait for a moment. 
 customer: Ok, sure. 
 agent: Thank you for waiting, I found a connecting flight 1014 of airline Southwest and fare is 100. Shall I proceed with booking? 
 customer: Ok, please proceed for booking. 
 agent: Your flight ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for reaching us, have a nice journey.
agent: Sure, I will help you with booking. Please share me your planned journey dates?