customer: Hello, I am James Carter. 
 agent: Hello, James. Which service are you looking for today? 
 customer: I am planning to attend Austin Live Music Crawl in Austin. 
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 customer: Can you book me a ticket price under 200? 
 agent: Sure, we will help you with that. Could you please share me your dates of journey? 
 customer: My departure is on 12/13. My arrival is on 12/15. 
 agent: Do you need any stopover in between your journey? 
 customer: I need a single connection. 
 agent: James, can you help me with the airport code of your origin airport and exact airport of Austin? 
 customer: I want to travel from Phoenix, AZ - PHX to Austin, TX - AUS. 
 agent: Please give me a moment to check the status and get back to you. 
 customer: OK. 
 agent: Thank you for waiting, there is a flight on your route from AA airline with flight number 1022 on your request. Shall I proceed to book it? 
 customer: You can confirm the booking. 
 agent: James, your reservation is successfully done. 
 customer: Thank you for the help. 
 agent: Have a safe journey. Thank you for contacting our service.
agent: Ok.