customer: Hello, Timothy Mitchell here. 
 agent: Hello. Good morning, how may I help you today? 
 customer: I want to attend for my final year exams in IAD, can you please book the flight ticket from PHX? 
 agent: Sure, when your planning to fly? 
 customer: I planned to start on 05/29 and return back on 05/31. 
 agent: Sure, just a second please I will back with flight status. 
 customer: Ok, take your time. 
 agent: There is flight with 1016 flight number, it cost you only 100. 
 customer: Ensure that the connection is 1. 
 agent: Shall I proceed for booking a ticket with 2 connections. 
 customer: No, I don't want to book the ticket. 
 agent: Yes there is a flight with 1 connection, can I proceed for booking? 
 customer: May I know the fare of this flight? 
 agent: Sure. it cost you only 100. 
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 agent: Your booking is confirmed with AA airlines and 1024 is flight number. 
 customer: Thank you for your assistance. 
 agent: Have a great journey. Thanks for reaching us.
customer: Ok, please confirm my ticket.