customer: Hi. 
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 customer: Patrick Smith here. 
 agent: Yes, Patrick. 
 customer: I am planning to go for a vacation for a change, to see the place of Old State House in Boston. Will you help me with booking ticket from HOU to BOS? 
 agent: Sure, I will help you with that. What date will you be traveling? 
 customer: I would like to travel on 08/16 and 08/18. 
 agent: please hold on for a moment to check the flights availability and I will get back with a best flight. 
 customer: Ok. 
 agent: Thank you for waiting, Patrick. 
 customer: It's ok. 
 agent: According to your preferable dates I have found a flight from Delta airline.Are you fine with that airline? 
 customer: I am ok with that. 
 agent: Shall I proceed to book? 
 customer: Yes, proceed. 
 agent: Patrick, your ticket has been booked with flight number 1004.Have a safe journey. 
 customer: Thank you for your support. 
 agent: You are most welcome. Thank you for approaching us.
agent: Hello. How can I aid you?