customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel MI - DTW on 11/15. 
 agent: Ok. Please tell me your name. 
 customer: Myself Matthew Williams. 
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 customer: My source is NY - JFK and want to return back on 11/17. 
 agent: Yes Williams, there is a flight 1010 of Southwest airline available. Shall I book? 
 customer: Yes, if its fare is 500 book it. 
 agent: Sure, your ticket has been confirmed with price 100. 
 customer: Thank you for the booking. 
 agent: Thank you for reaching us.
agent: May I know your origin details?