customer: Hello. 
 agent: Hello. 
 customer: Myself Emily Hill. 
 agent: Hill, how may I aid you? 
 customer: I need to schedule my trip to travel New York this week day. Can you please help me in booking the ticket from MSP to LGA? 
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 customer: I am willing to travel on 09/14 and again I will return back on 09/16. 
 agent: Please give me a moment to check for available flights. 
 customer: Sure, I will wait for your response. 
 agent: Connecting flight is provided by UA airlines with flight number 1019. 
 customer: Yes, I think that can work for me. Please go ahead. 
 agent: Your ticket is reserved. 
 customer: Thank you very much for reserving the ticket. 
 agent: Thank you for choosing us.
agent: Sure, I am here to help you. May I know your itinerary dates?