customer: Hello. 
 agent: Hello. 
 customer: Pamela Allen here. 
 agent: How may I help you, Allen. 
 customer: I would like to meet my uncle at Oakland, will you help me in booking the tickets from DEN to OAK? 
 agent: Sure Allen I am here to help you, could you please share me your journey dates? 
 __ 
 agent: Allen, wait for a while. 
 customer: Sure, take your own time. 
 agent: Allen, there is a connection flight is available with UA airlines. Shall I proceed for that? 
 customer: I am ok with that, you can proceed with the booking process. 
 agent: Allen, your flight ticket has been booked with the fight number 1029. 
 customer: Thank you for helping me. 
 agent: Make your trip has a happy and safe journey. Thank you very much for approaching us.
customer: My preferable journey dates are 09/04 and 09/06.