customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I would like to travel from SEA to HOU as a business trip, Can you do the reservation? 
 agent: Sure, may I know your planned travel dates please? 
 customer: My journey dates are 05/30 and 06/01. 
 agent: Would you like to travel in a connecting flight or a direct flight? 
 customer: I need break in my journey. 
 agent: Do you have any other specifications? 
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 agent: May I know your good name please? 
 customer: Karen Jackson here. 
 agent: Sorry, there is no flight available on your requested dates. 
 customer: No problem, Thanks for the information. 
 agent: Thank you for reaching us.
customer: Departure time should be evening.