customer: Hi, I am Mark Robinson. 
 agent: Hello, how can I help you today? 
 customer: I have an NBA tournament at Phoenix. Can you book me a ticket from Washington DC - IAD to AZ - PHX? 
 agent: Sure, I am glad to help you, may I know your travelling dates? 
 customer: I would start on 06/18 and return on 06/20. 
 agent: May I know your price limit for reserving a flight ticket? 
 customer: I am looking for a cheaper flight as my budget is 200. 
 agent: Do you need direct or connecting flight? 
 customer: I prefer a connecting flight only. 
 agent: There is a Jet blue 1025 with price of 200 which matches your travelling dates. Shall I proceed with booking? 
 customer: Ok, please proceed. 
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 customer: Thanks for your response. 
 agent: Thank you for opting us, have a safe journey.
agent: Your booking has been confirmed on name of Mark Robinson.