customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I need you to book a flight ticket from PHL to BOS. Please help me. 
 agent: Can I know your travelling dates? 
 customer: June 03 and 05 are my planned travelling dates. 
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 customer: I wish to depart at afternoon in a direct flight. 
 agent: Let me know your name. 
 customer: My name is Ryan Turner. 
 agent: Found ticket with Southwest airlines for price 200 having flight number 1007. 
 customer: Thank you. Please book the ticket in that flight. 
 agent: Ticket is booked. 
 customer: Thank you for the help. 
 agent: Thank you.
agent: Do you have any preference?