customer: Hello. 
 agent: Hello, how can I help you today? 
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 agent: Sure, let me know your travel dates please? 
 customer: My trip dates are Sept 06 to Sept 08. 
 agent: Any preferences? 
 customer: I prefer to travel in connecting flight. 
 agent: Can you share your name please? 
 customer: Jacob Turner. 
 agent: Sorry, no flights found as per your requirement. 
 customer: Ok, no problem. Thank you for checking. 
 agent: Thank you for contacting us.
customer: Please help me in booking flight ticket from JFK to DFW to attend event.