customer: Hi. 
 agent: Hello. 
 customer: I am James Wilson. 
 agent: How may I help you? 
 customer: Ia m planning to travel from SFO to PHL, can you help me in booking? 
 agent: May I know your travel dates? 
 customer: my travelling dates are 06/20 to 06/22. 
 agent: Sorry, there is no flight found basis on your details. 
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 agent: Thank you for reaching us.
customer: Ok, fine thank  you for checking.