customer: Hi. 
 agent: Hello. How can I assist you? 
 customer: I am Ashley Harris, can you help me to book a flight from PHX to EWR? 
 agent: Ok, may I know your travelling dates? 
 customer: I would like to travel on 08/04 and 08/06. 
 agent: Ok, please wait. 
 customer: Sure. 
 agent: Here is a flight ticket with fare 100 and 1010 as flight number with single connection flight. Shall I proceed for booking? 
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 agent: Ok, your ticket is confirmed. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
customer: You can proceed with booking.