customer: Hello. 
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 customer: I am Christopher Roberts. I need to book a flight ticket from JFK to SFO, Can you please help me that? 
 agent: Sure, may I know your travelling dates? 
 customer: I would like to travel on 06/22 to 06/24. I need a connecting flight. 
 agent: May I know your connection limit? 
 customer: I need a connecting flight. 
 agent: There is a AA 1018 airline which matches your requirements. Shall I proceed? 
 customer: Ok, proceed for booking. 
 agent: Your booking has been confirmed on name of Christopher Roberts. 
 customer: Thanks for your information. 
 agent: Thank you for approaching us.
agent: Hello, how can I help you?