customer: Hello, I am Charles Hall. 
 agent: Hello, how can I support you today? 
 customer: I want to attend sports festival with my coach in Austin, can you help me with single connection of flight? 
 agent: Sure. Let me know your travelling dates. 
 customer: My depart is on 12/04 and return on 12/06. 
 agent: May I know your airport codes? 
 customer: My origin is IAD and destination is AUS. 
 agent: Please wait for a moment. 
 customer: OK. 
 agent: There is a flight with airline: Spirit, flight number:1002, price 200, 1 connection. Shall I proceed? 
 customer: OK, proceed with booking. 
 agent: Your ticket has been confirmed. 
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 agent: Thank you, have a nice day.
customer: Thank you for the help.