customer: Hello, I am Donna young. 
 agent: Hello, how can I help you today? 
 customer: I would like to travel from EWR to LAX. Could you please help me to book a ticket? 
 agent: Sure, please share your planned trip dates? 
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 agent: Ok, any other requirements to be met? 
 customer: I need a connecting flight. 
 agent: Ok, please wait for a while. Thanks for waiting, no flights found with your requested details. 
 customer: Not an issue, thank you. 
 agent: Thank you for opting us.
customer: My travelling dates will be on 04/17 to 04/19.