customer: Hi. 
 agent: Hello, how may I oblige you today? 
 customer: I am looking for a flight from DEN to LAX, can you help me out in booking the flight ticket? 
 agent: Sure, may I know your planned travel dates? 
 customer: My trip dates are from Jan 18th till Jan 20th. 
 agent: Do you need a connection in between your journey? 
 customer: I comfortable with 1 stop over. 
 agent: Is there any class preference? 
 customer: I looking for a business class flight. 
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 customer: Myself Elizabeth Rodriguez. 
 agent: Please wait for couple of minutes. 
 customer: Sure, take your time. 
 agent: Sorry, there were no flights found on your preferable travel dates. 
 customer: That's ok, not an issue. Thank you for your information. 
 agent: Thank you for choosing us.
agent: May I know your name to proceed further?