customer: Hi. 
 agent: Hello. How can I assist you today? 
 customer: I want to book a ticket from MSP to DTW, can you help me? 
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 customer: My travel dates are 07/28 and 07/30. 
 agent: Do you have any specifications? 
 customer: I prefer to travel in economy class. 
 agent: Do you have any other preferences? 
 customer: I need a connecting flight. 
 agent: Please provide your name. 
 customer: I am Jack Perez. 
 agent: The American Airline is providing an economy class flight with price 100 and the connections 0. Shall I confirm your ticket? 
 customer: You can book it. 
 agent: Your ticket is booked. The flight number is 1029. 
 customer: Thank you for booking. 
 agent: Welcome, have a great day.
agent: Sure, will you mention your travelling dates please?