customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: Katherine Williams here. Can you please book a flight ticket from JFK to HOU? 
 agent: Sure, may I know your travel dates? 
 customer: Sure, my trip dates are 07/30 and 08/01. 
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 customer: Ok, take your time. 
 agent: Based on your details there is a flight with price 100 and connection 1. Shall I proceed? 
 customer: Please proceed for booking. 
 agent: Your ticket has been booked with your name and flight-1010. 
 customer: Thank you so much. 
 agent: My pleasure.
agent: Please wait for a minute.