customer: Hi, Donald Scott here. 
 agent: Hello, how can I assist you at this moment? 
 customer: Can you please reserve me a flight ticket from LAX to AUS? 
 agent: Sure, I will help you with this. Can you please provide your journey dates? 
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 agent: Do you need any halt in this journey? 
 customer: Yes, I need a single connection. 
 agent: Do you have any other specification for this trip? 
 customer: No. 
 agent: Donald Scott, there are no flight services available on this route on your provided dates. 
 customer: No issues, thank you for your information. 
 agent: Thank you for utilising our service.
customer: My travel dates are 06/03 - 06/05.