customer: Hi. 
 agent: Hello, how can I assist you? 
 customer: I would like to book a ticket from EWR to AUS. 
 agent: Sure, we are glad to help you. Can I have your travelling dates? 
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 agent: Do you prefer any break in between journey? 
 customer: I would prefer connecting flight. 
 agent: Are there any other specifications for you? 
 customer: I prefer business class. 
 agent: May I know your good name? 
 customer: My name is Jacob Hernandez. 
 agent: Sorry, no flights are available on your journey routes. 
 customer: Thank you. 
 agent: Thank you for choosing us.
customer: Travelling dates are from July, 13 to July, 15.