customer: Hi. I am Laura Walker. 
 agent: Hello, how can I aid you today? 
 customer: As I keep travelling due to the nature of my work, this time I have to travel to MCO. Please help me to book a flight from PHL. 
 agent: Sure, when are you planning to start and return on? 
 customer: I am planning to start my journey on Nov 10th and return on Nov 12th. 
 agent: Do you need a connecting flight? 
 customer: Yes, I need a connecting flight. 
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 customer: The return time should be afternoon. 
 agent: In which class do you want to fly? 
 customer: I am comfortable with any class. 
 agent: Thank you for your details, we found a connecting flight 1021 in economy class with American Airline. Shall I proceed with afternoon flight while returning? 
 customer: Please proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you.
agent: What are your departure and return timings?