customer: Hello. 
 agent: Hello. How may I help you? 
 customer: Would you please help me in booking a ticket from DFW to ATL.  Where I am going  to meet my college mates. 
 agent: Yes, can you tell me your dates of travel? 
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 agent: Do you have any preferences? 
 customer: I would like to board a single connecting flight where the class should be of business. 
 agent: Give me a moment. 
 customer: And depart time should be in the afternoon. 
 agent: Sorry to inform you that there are no flights found on your requested dates. 
 customer: No issue, thank you for the information. 
 agent: Can I know your name? 
 customer: Jennifer Smith. 
 agent: Thank you for contacting us.
customer: My itinerary travel dates are as follows Nov 18 and Nov 20.