customer: Hi. 
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 customer: My name is Kathleen King. I want to book a ticket from IAH to SFO. 
 agent: Ok, may I know your travelling dates? 
 customer: The travel dates are from 12/08 to 12/10. 
 agent: There is a flight available for you with 2 connections. 
 customer: You can proceed with that. 
 agent: Your ticket is confirmed. 
 customer: Thank you for helping me. 
 agent: Welcome.
agent: Hello. How may I help you?