customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: I am Robert Moore. I want to attend an event at Phoenix, could you please help me to book my flight ticket from OAK to PHX? 
 agent: Sure, I will help you. May I know with your best planned travel dates please? 
 customer: Sure, I will depart on Aug 2nd and I will return back on Aug 4th. 
 agent: Do you need any halt in your journey? 
 customer: Yes, I prefer for a single connection flight. 
 agent: Thank you for letting me know. 
 customer: You are welcome. 
 agent: In order to proceed further, may I know with your flight preferences in the journey please? 
 customer: I gave you all my requirements, please check for the available flights and let me know. 
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 customer: Yes, you can proceed for booking the ticket. 
 agent: Thank you for the confirmation. I have booked you ticket in flight-1009. 
 customer: Thank you very much for your help. 
 agent: Thank you for reaching us. Have a happy journey.
agent: There is a connecting flight operated by Frontier airlines with a fare of 200. Is it ok for you?