customer: Hello. 
 agent: Hello. How may I aid you today? 
 customer: Can you please help me in booking a flight ticket from IAD to EWR? 
 agent: Yes, I will definitely try my best to help you in booking your flight ticket. Could you please provide your planned dates of journey? 
 customer: Sure, my travel dates are from June 01 to June 03. 
 agent: Do you have any limit on number of connections? 
 customer: I would prefer connecting flight for my trip. 
 agent: May I know about your other specifications? 
 customer: I don't have any other requirements. 
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 customer: Myself Anna White. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: American Airlines is providing you the connecting flight, shall I reserve it? 
 customer: Ok, please reserve it. 
 agent: Your ticket has been reserved with flight 1012. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us, have a safe trip.
agent: Let me know your good name to proceed further.