customer: Hi. I am Brenda Turner. 
 __ 
 customer: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me with changing my reservation? 
 agent: Sure, let me check the status and revert you. 
 customer: OK. 
 agent:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. 
 customer: Not an issue, thank you for the information. 
 agent: Thank you for picking us.
agent: Hello, how may I support you?