customer: Hello. My name is Ronald Hernandez. 
 agent: Hello Ronald. Hope you are doing good today. How may I help you? 
 customer:  I had planned to go on a vacation, but it was postponed.Can you change my recent reservation? 
 agent: Oh sure. Let me find your details from the system. 
 customer: Ok. 
 agent: Hey Ronald, it seems there has been no reservation done under your name. Would like to talk to any of our booking agent maybe? 
 customer: No, thank you. 
 __ 
 customer: Thank you.
agent: Okay. I hope you have a wonderful day ahead. Thank you for reaching out to us.