customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: Owning an emergency, I need a direct flight to fly. Can you help me out? 
 agent: Ok, may I know your airport codes? 
 customer: My location airport codes are from ATL to PHL. 
 agent: Please tell me your trip dates also. 
 customer: My travel dates are from 09/12 till 09/14. 
 agent: AA airlines are providing service on your roue with 1 connection. Shall I proceed? 
 customer: Please proceed with it on Barbara Lewis. 
 agent: Your booking is done with flight number 1000. 
 customer: Thank you for your help. 
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 customer: Welcome.
agent: Thank you for choosing us.