customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: I want to book a ticket from DEN to CLT, can you help me? 
 agent: Sure, please provide me your journey dates. 
 customer: My travel dates are 03/09 and 03/11. 
 agent: May I know your name please to proceed further? 
 customer: Myself Anthony Moore. 
 agent: I found a flight with JetBlue airlines available with price 100. Shall I book the ticket? 
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 agent: Your ticket is confirmed and the flight number is 1020. 
 customer: Thank you for booking. 
 agent: Thank you for reaching us.
customer: Yes, please.