customer: Hello. 
 agent: Hello, how may I aid you today? 
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 agent: Sure, may I know your travel dates? 
 customer: 01/31 is my starting date, my return date is on 02/02. 
 agent: Do you have any specification? 
 customer: I need a connecting flight. 
 agent: We found a flight on your details with airline Spirit, flight number: 1019. Shall I book this ticket? 
 customer: Please proceed. 
 agent: Your ticket has been conformed. 
 customer: Thank you. 
 agent: Thank you so much.
customer: I am Kenneth Turner. I am planning to attend a singing competition which is going to be held at Houston TX-HOU, please help me in booking my flight ticket from MN-MSP.