customer: Hello. 
 agent: Hello, how may I serve you at this moment? 
 customer: I am looking for a flight from HOU to PHX, can you help me in booking? 
 agent: Sure, can you please forward your journey dates? 
 customer: Sure, my planned travel dates are Jan 18 and Jan 20. 
 agent: Are there any more specifications? 
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 agent: May I know your name please? 
 customer: Myself Betty Martinez. 
 agent: We found a American airlines, flight number 1006, and the fare of 200 in economy class. Shall I proceed? 
 customer: That's fine, please proceed with booking. 
 agent: Your ticket has been reserved with connecting flight. 
 customer: Thank you for the service. 
 agent: Thank you for choosing us.
customer: Please look for a connecting flight.