customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am Patricia Rodriguez here, I want to travel for a city roundup trip, can you please help me to book a ticket from OAK to OAK? 
 agent: Sure, I will help you out. Please provide me your travel dates. 
 customer: Ok, my dates of journey is from 07/25 to 07/27. 
 agent: Please wait a moment. 
 customer: Sure, take your time. 
 agent: Here is a flight with 1 connection and price is 100. Can I proceed with it? 
 customer: Please proceed to book this ticket. 
 agent: Your ticket has been booked with 1017 flight in Delta airlines. 
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 agent: Thank you for reaching us.
customer: Thank you for your help.