customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: Can you help me to book a flight ticket from HOU to JFK? 
 agent: May I know your travel dates? 
 customer: My travel dates are 12 to 14 of May. 
 agent: Do you prefer connecting flight? 
 customer: I need a connecting flight. 
 agent: Do you have any other specifications? 
 customer: No. 
 agent: May I know your good name? 
 customer: I am Carol Taylor. 
 agent: We found a flight in an economy class with 1 connection in JetBlue airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight? 
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 agent: Your booking is done with flight number 1015. 
 customer: Thank you. 
 agent: Thank you for opting us.
customer: Please proceed to booking.