customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Please provide a ticket from Minneapolis & St. Paul, MN-MSP to New York, NY-JFK. 
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 customer: I need a halt. 
 agent: May I know, when you are planning to travel? 
 customer: Start date is 11/08 and will return on 11/10. 
 agent: Can I have your good name please? 
 customer: My name is Paul Carter. 
 agent: Please wait for a while, I will check the availability of flights and revert to you. 
 customer: Ok. 
 agent: Thank you for your time, there is a flight available in JetBlue airline, flight number 1016 having fare 100 and a lay by. Can I proceed to book? 
 customer: Please proceed. 
 agent: Your booking has been confirmed. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Sure. Do you need a lay by in between your journey?