customer: Hello. 
 agent: Hello. 
 customer: I'm Emma Walker. 
 agent: How can I assist you today? 
 customer: I would like to change my reservation which is under my name. Can you please help me with that? 
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 customer: Sure, take your time. 
 agent: Thanks for waiting, your reservation is found. Please mention your airport code. 
 customer: My source airport code is DEN and the destination airport code is PHX. 
 agent: Will you mention your travelling dates please? 
 customer: I would like to take off on 08/17 and return back on 08/19. 
 agent: There is a flight with price 100 and the connections 0 is available. Shall I confirm your ticket? 
 customer: Can you please check with 0 connection? I need a flight with 1 connection. 
 agent: There is no flights available with connections 1. 
 customer: Ok, no issues. Thank you for checking. 
 agent: Welcome, have a great day.
agent: Sure, will you please give me a moment?