customer: Hello. 
 agent: Hello, how may I aid you today? 
 customer: Can you please help me in flight ticket booking process from ORD to DTW? 
 agent: Sure, can you please provide your journey dates? 
 customer: Thank you for your response, I want to take off on Oct 29 and book my return ticket also on Oct 31. 
 agent: Are you looking for any preferred class? 
 customer: No. 
 agent: Do you have any other specifications to be met? 
 customer: I will prefer 1 break in between my journey. 
 __ 
 customer: Sure, my name is Anna Parker. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: We have found a Hawaiian airlines, flight number-1019 connections-1 class-economy and fare is 100. Shall I proceed with the booking? 
 customer: That's fine, please confirm this flight ticket for me. 
 agent: Sure, your ticket has been booked. 
 customer: Thank you for your service. 
 agent: Thank you for availing us.
agent: May I know your name to proceed further?