customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I just want to cancel my reservation due to Wildfire warning's at my destination place. Can you help me with this? 
 agent: Sure, I will help you with that. May I know your name? 
 customer: My name is Alexander Davis. 
 __ 
 customer: Sure. 
 agent: Thanks for waiting, Sorry there is no reservation found on your name in our system data. 
 customer: That's Ok. Thanks for your support. 
 agent: Thank you for reaching us, have a nice day ahead.
agent: Please wait for a moment.