customer: Hello. 
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 customer: Emma Smith this side. 
 agent: Ok. 
 customer: I am looking for a flight from DCA to PHX, can you please help me in booking a flight ticket? 
 agent: Sure, can you please mention the travelling dates? 
 customer: My planning dates are from 09/16 till 09/18. 
 agent: Ok, please wait for a moment. 
 customer: Please make sure that my connection should be 1. 
 agent: Thank you for waiting, there is a flight 1007 in UA airline has the price 200 and the connection limit is 1. Shall I proceed with this booking? 
 customer: Please proceed. 
 agent: Your ticket has been booked, have a safe journey. 
 customer: Thank you for booking. 
 agent: Thank you for approaching us, have a nice day.
agent: Hello, how can I help you now?