customer: Hi,. 
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 customer: Please book a ticket from Seattle, WA-SEA to Austin, TX-AUS. 
 agent: May I know your travel dates? 
 customer: Travel dates are from 08/02 to 08/04. 
 agent: May I know your name please? 
 customer: I am Katherine Mitchell. 
 agent: There is no flight on your details. 
 customer: Thanks. 
 agent: Thank you.
agent: Hello, how may I assist you?