customer: Hello. 
 agent: Hello. 
 customer: I am Jessica Wilson. 
 agent: How may I help you today? 
 customer: Can you please book a flight ticket from OAK to LAX? 
 agent: Sure, I can help you with that. May I know your planned travel dates please? 
 customer: Sure, I need to travel on dates of 03/11 and 03/13. 
 agent: Ok, please wait for a while. 
 customer: Sure, take your time. 
 __ 
 customer: That is fine, please proceed with booking. 
 agent: I have successfully booked your ticket with flight-1003, have a safe journey. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us. 
 customer: Most welcome.
agent: Frontier airlines is having a flight on that route with ticket fare of 100, shall I proceed for booking?