customer: Hello. 
 agent: Hello, how best can I aid you for the day? 
 customer: I would like to change my existing reservation, which is done recently. Can you please help me out? 
 agent: Sure, we will help with the changing your reservation. 
 customer: Thank you for considering my request. 
 agent: On whose name the ticket has been reserved? 
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 agent: Please hold a moment, while I check the reservation. 
 customer: Sure, I will wait for your positive response. 
 agent: Thank you for waiting, there is no active reservation found with the name Frank Wright. 
 customer: Not a problem, anyway thank you for the information. 
 agent: Thank you for availing with us. 
 customer: Thank you for your help in searching.
customer: Please check the reservation in the name Frank Wright.