customer: Hello, myself Kathleen Brown. 
 agent: Hello, how can I best assist you now? 
 customer: I want to book a flight ticket to visit Rocky Steps in Philadelphia, PA - PHL. Can you please make a flight reservation under the fare of 500? 
 agent: Sure, I can help you in that. 
 customer: Thank you. 
 agent: May I know your journey dates to travel? 
 customer: I want to travel on 01/31 and need to catch return flight on 02/02. 
 agent: Please share me your boarding airport code? 
 customer: My origin airport code is Orlando, FL - MCO. 
 agent: Do you need any lay by in between journey? 
 customer: Yes, I need a connecting flight. 
 agent: Thanks for your details, there is a flight available in Delta airline of flight number 1013 and fare is 200. Shall I proceed for booking with connecting flight? 
 customer: Please proceed with the booking. 
 __ 
 customer: Thanks for your assistance. 
 agent: Thanks for choosing us, wish you a good journey in Delta airlines.
agent: Your ticket has been reserved.