customer: Hello. 
 agent: Hello, do you need any help from us? 
 customer: I would like to travel from DFW to OAK as a business trip. 
 agent: Sure, could you please share your departure and arrival day? 
 customer: My journey dates are 03/08 and 03/10. 
 agent: Ok, could I have your name please? 
 customer: George Robinson here. 
 agent: Ok, do you need direct or connecting flight? 
 customer: I need break in my journey. 
 agent: Ok, do you have any other specifications? 
 customer: No. 
 agent: The economy class with flight number 1016 of United airline is available having fare as 100 and connection as 1, is it ok for you? 
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 agent: Ok, your reservation is confirmed. The departure time is 20:00 hours and the arrival time is 17:00 hours. 
 customer: Thank you so much. 
 agent:  You are welcome, have a great day.
customer: Go ahead.