customer: Hi,. 
 agent: Hello. 
 customer: I am Susan Collins. 
 agent: How may I serve you? 
 __ 
 agent: Sure, can I have your trip dates? 
 customer: My scheduled dates are 03/03 - 03/05. 
 agent: We have found a connected flight with AA airlines, flight number 1011 and the fare of 200. Shall I reserve? 
 customer: Please reserve my seat. 
 agent: Your flight ticket is booked. 
 customer: Thanks for assisting me. 
 agent: Thank you for opting us.
customer: Could you please book a flight ticket from AZ - PHX to MA - BOS?