customer: Hi,. 
 agent: Hello, how can I assist you? 
 customer: Please provide a ticket from Minneapolis & St. Paul, MN-MSP to Oakland, CA-OAK. 
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 customer: My travel dates are from 11/07 to 11/09. 
 agent: Ok, is there any restriction in connection? 
 customer: Please provide direct flight. 
 agent: Can I have your name please? 
 customer: My name is Alexander Roberts. 
 agent: Ok, please hold on. 
 customer: Sure. 
 agent: Sorry to inform you that there is no flight available on your dates. 
 customer: Thanks for the assistance. 
 agent: Thank you for reaching us.
agent: Sure, please share me your willing dates to travel.