customer: Hello. 
 agent: Hello. 
 customer: I am Nancy Taylor here. 
 __ 
 customer: I want to book a ticket from Minneapolis. Could you please help me with booking a flight ticket from MSP to DCA? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My respective travelling dates are 09/13 and 09/15. 
 agent: There is a flight with connection 1 and price 100, can I proceed? 
 customer: Sure, you can proceed with that  booking. 
 agent: Ok, your ticket has been booked with flight number 1002. 
 customer: Thank you for your help in booking my ticket in flight 1002. 
 agent: Thank you for choosing us.
agent: How may I help you out?