customer: Hello. 
 agent: Hello. 
 customer: I have planned a trip to Oakland, can you please help me in booking the flight ticket? 
 agent: Sure, I am glad to book your ticket. 
 customer: Thank you. 
 agent: Please provide your trip dates. 
 customer: My preferable travel dates are from 09/15 till 09/17. 
 agent: May I know from which place you are planning to travel? 
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 agent: Please wait for a moment. 
 customer: Ok. 
 agent: Flight 1016 of Hawaiian airlines is providing service from LAS to OAK. 
 customer: If it is with 1 connection limit. please proceed it with me. 
 agent: I found flight 1017 with 1 connection. 
 customer: Please, proceed it. 
 agent: Your ticket is booked in Southwest airlines. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us, have a safe and happy journey. 
 customer: Welcome. 
 agent: May I know your name for winding up? 
 customer: Myself Janet Green. 
 agent: Thank you.
customer: My location airport codes are from LAS to OAK.