customer: Hello. My name is Rachel Hall. 
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 customer: I have a plan to meet my friend in Detriot. Can you help me for booking a flight ticket? 
 agent: Sure, can you please provide me your journey dates? 
 customer: My travelling dates are from 09/01 till 09/03. 
 agent: Ok, may I know your airport codes? 
 customer: My travelling airport codes are from PHX to DTW. 
 agent: Please wait a moment. 
 customer: Make sure that my connection limit should be 1. 
 agent: Flight 1000 in UA airlines is available for you with 1 connection and it costs you 100. Shall I proceed? 
 customer: Ok, please proceed for booking. 
 agent: Your booking is done. 
 customer: Thank you for booking. 
 agent: Welcome, have a safe flight.
agent: Hello. How can I help you Hall?