customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: I would like to return on 03/31 after finishing my work at Detroit. Can you help me book a flight ticket from Los Angels on 03/29? 
 agent: Sure, I will help you to book a flight ticket. May I know your travelling airport codes? 
 customer: They are from LAX to DTW. 
 agent: Please wait for a minute. 
 customer: Ok. 
 agent: Hawaiian airline is providing flight for you with price 100 and connection is 1. Shall I proceed? 
 customer: Proceed for booking. 
 agent: May I know your name to book a ticket? 
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 agent: Nice, your ticket has been booked with your name. 
 customer: Thank you for the booking. 
 agent: It's my pleasure.
customer: Gregory Green is my name.