customer: Hello, Emma Mitchell here. 
 agent: Hello, Emma Mitchell glad to meet you. How may I guide you for today? 
 customer: I am looking for booking a ticket to AUS, going to give a presentation of my story to a publisher. Can you please book a ticket from SFO? 
 agent: Sure, can you help me by provide your trip dates? 
 customer: My preferable dates are from 03/17 to 03/19. 
 agent: There is a flight with 1 connection limit costing 100, shall I book it for you? 
 customer: Please go ahead to booking. 
 agent: Congratulations, flight 1009 which travels from Southwest airlines has been booked. 
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 agent: Thank you for reaching out here.
customer: Thank you for your quick response.