customer: Hi. 
 agent: Hello. How may I aid you at this moment? 
 customer: I am Justin Campbell wan to visit SFO, can you book a ticket from OAK? 
 agent: Sure Justin, I am here to help you with the ticket booking. Can you please tell me your travel dates? 
 customer: Sure, my travelling dates will be 04/26 and 04/28. 
 agent: Ok, please give me a minute. 
 customer: Ok. 
 agent: According to your details, I have found a flight in JetBlue airlines which is having a connection limit 1 and the price is 200. Can I reserve your ticket? 
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 agent: Ok, I have reserved your ticket with the above mentioned airline and the flight number is 1016. 
 customer: Thank you. 
 agent: You are welcome. Thank you for choosing our travel agency.
customer: Ok, proceed with my booking.