customer: Hi. 
 agent: Hello. 
 customer: Nancy Evans here. 
 agent: How can I aid you today? 
 customer: I am planning to go to Boston to attend a business meeting, can you please help me to book a ticket from OAK to BOS? 
 agent: Sure, can you please share your travel details? 
 customer: My preferable dates of trip are from 03/05 to 03/07. 
 agent: Wait for a moment. Sorry to say that there is no flight found. 
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 agent: Thank you for contacting us.
customer: Ok, take your time. No problem, thank you so much.