customer: Hi. 
 agent: Hello. 
 customer: Myself Amy Lewis. I want to book a flight ticket from CLT to IAH, could you please help me? 
 agent: May I know your travelling dates please? 
 customer: My planning dates are 08/30 and 09/01. 
 agent: I found a flight with your requirements in Spirit airlines with 1011 flight number. Your price is 100 and there is 1 connection limit, may I proceed? 
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 agent: Your ticket is booked. Thank you for reaching us. 
 customer: Thank you for the help.
customer: Yes, proceed.