customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I am a police officer and I have to attend a commissioner meeting at Philadelphia, so could you please book a flight ticket for me from JFK to PHL locations? 
 agent: Sure, we are perky to serve you. 
 customer: Thank you. 
 agent: Can you share me your trip dates that you have planned before? 
 customer: My planned trip dates are Mar 6 and I will return back on Mar 8. 
 __ 
 customer: Yes , I need a single air way in my journey. 
 agent: Is there any class preference for you? 
 customer: No. 
 agent: May I know your airline preference? 
 customer: I have an airline preference of normal cost. 
 agent: Do you have any other preferences? 
 customer: No, I don't have any preferences. 
 agent: We found a Delta Airlines in economy class with one connection. Shall I make it confirm? 
 customer: Yes, you can go ahead and proceed with booking. 
 agent: To confirm booking, may I know your name please? 
 customer: Sure, my name is Christopher Martin. 
 agent: Your seat has been reserved with 1007 flight number. 
 customer: Thank you for your immediate help in my flight ticket reservation. 
 agent: Thank you for reaching us. 
 customer: Welcome.
agent: Do you need any way station in your journey?