customer: Hello. 
 agent: Hello. How may I assist you at this moment? 
 customer: I am John Gonzalez from Charlotte. 
 agent: Welcome to flight booking agency John. 
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 agent: Sure, I am glad to help you with that. Can you please provide your preferable departure and return dates of travelling? 
 customer: Thank you for accepting my request, I want to take off on 07/11 and please confirm my return ticket also on 07/13. 
 agent: Please wait a moment to check the flights availability. 
 customer: Ok, please make sure that I want a direct flight for me. 
 agent: Based on your information, I have found a flight with 0 connection with the fare of 100 provided by JetBlue airlines. Shall I proceed with this? 
 customer: That's perfect, please confirm this flight ticket for me. 
 agent: Ok, your ticket has been confirmed in flight number 1005. 
 customer: Thank you for your service. 
 agent: Thank you for reaching us, hope you have a great journey.
customer: Thanks, I have to go to OAK next month for attending a business meeting there, can you please book a flight ticket from CLT?