customer: Hello, I am Kimberly Davis. 
 agent: Hello, How can I serve you today? 
 customer: I have to attend my sister in law marriage in Orlando Could you please help me for booking a flight ticket. 
 agent: Sure, can you please provide me airport codes and journey dates? 
 customer: My airport codes are NY-JFK and FL-MCO. My travelling dates are 09/21 and 09/23. 
 agent: Please give me a couple of minutes, I will check the availability of flight and revert you. 
 customer: Ok. 
 agent: Thanks for waiting for my reply, there is a flight available for your given requirements. Flight details Southwest airlines, fight number 1000, price limit 100 with single connection. Shall I proceed with booking? 
 customer: You can proceed. 
 agent: Sure, Your ticket has been confirmed. Happy journey. 
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 agent: Thanks for connecting with us. Have a wonderful day.
customer: Thank you.