customer: Hi. 
 agent: Hello, how can I assist you? 
 customer: I want to attend Flower Festival in DFW. Can you help me in booking flight ticket from AUS? 
 agent: Sure, I can help you. Please let me know your travel dates. 
 customer: My trip dates are July 06 to July 08. 
 agent: Noted. Could you please tell us your name? 
 customer: Nicole Phillips here. 
 agent: Thank you. Please let me know your class preference. 
 customer: I am okay with any class. 
 agent: Ok. Do you have any other preferences? 
 customer: I prefer to travel in connecting flight. 
 __ 
 customer: Ok. 
 agent: There is a flight having single connection with Southwest airlines and the ticket fare is 100 only in economy class. Flight will take-off at 15:00 hours and arrives at 16:00 hours. Shall I proceed for booking the ticket? 
 customer: You can proceed. 
 agent: Nicole Phillips, your ticket is booked successfully and your flight number is 1001. 
 customer: Thank you. 
 agent: You are welcome and thank you for choosing us.
agent: Sure. Please wait for a while. I will check for the best flight and let you know.