customer: Hello, I am Nancy Brown. 
 agent: Hello, how can I provide service to you? 
 customer: I want to watch a movie in Orpheum theater at Phoenix so, can you please book a ticket for me? 
 agent: Sure, can you please provide your trip dates? 
 __ 
 agent: May I know your journey points? 
 customer: I want to start my journey from Charlotte, NC-CLT to Phoenix, AZ-PHX. 
 agent: Do you any other specifications? 
 customer: I am comfortable with any connection. My price limit is 1000. 
 agent: Please wait for a while, I will check and revert you. 
 customer: Sure. 
 agent: We found a Hawaiian airline with flight number 1011 having a single connection and fare is 100. Shall I proceed with booking? 
 customer: Please proceed with my booking. 
 agent: Your E-ticket has been generated, we will send you to through email. 
 customer: Thank you for your service. 
 agent: Thank you for reaching us.
customer: My preferred travel dates are 09/02 and 09/04.