customer: Hi. 
 agent: Hello. 
 __ 
 agent: How may I assist you Joseph? 
 customer: I want to book a flight ticket from HOU to DCA, could you please help me? 
 agent: I am here to help you. Please provide your journey dates. 
 customer: My preferable dates are 09/13 and 09/15. 
 agent: Wait a moment please. 
 customer: Ok. 
 agent: There is a flight 1008 of AA airlines available on your preferred dates. Shall I proceed the booking? 
 customer: Yes, proceed. 
 agent: Your ticket has been booked successfully. 
 customer: Thank you for the help. 
 agent: Thank you and have a safe journey.
customer: Myself Joseph Turner.