customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: My name is Virginia Thompson. I would like to travel from AUS to LAS, could you help me out? 
 agent: Sure, may I know your planned travel dates please? 
 customer: My preferable dates are from 04/18 to 04/20. 
 agent: Please wait for a moment. 
 customer: Ok. 
 agent: There is a flight available on your requested dates from UA airlines with 1 connecting flight.Shall I confirm your booking? 
 customer: Please proceed with the booking. 
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 customer: Thank you for your help. 
 agent: You are welcome.
agent: Your ticket is booked with flight 1015.