customer: Hi. 
 agent: Hello, how may I help you? 
 customer: Can you please help me in reserving my ticket from AUS to SFO? 
 agent: Please share your journey dates? 
 customer: Sure, my preferable dates of journey are from Dec, 09 to Dec, 11. 
 agent: Is there any class preference? 
 customer: Yes, I want to travel in an economy class. 
 agent: May I know your good name? 
 customer: Sure, my name is Ashley Hernandez. 
 agent: Sorry, no flights found on your given details. 
 customer: Ok, no problem. 
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 customer: Anyways, thank you for your service.
agent: Thank you for choosing us.