customer: Hello, myself Kenneth Carter. 
 agent: Hello. How may I help you? 
 customer: I am planning to book a flight ticket to AUS from CLT, can you please help me out? 
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 customer: Sure, my planned journey dates are 12/01 and 12/03. 
 agent: Please wait for a while. 
 customer: Ok, take your time. 
 agent: AA airlines providing service to you with price 100, shall I book it? 
 customer: Ok, please confirm my reservation. 
 agent: Ok, booking is done with flight-1012. 
 customer: Than you for the help. 
 agent: Thanks for contacting us.
agent: I am happy to help you, please share your dates of travel.