customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: I'm Jennifer Roberts planning a surprise birthday party for my friend in Dallas & Fort Worth, can you book a ticket from ORD to DFW? 
 agent: Sure, please provide your journey dates. 
 customer: OK, my travel dates are 10/05 and 10/07. 
 agent: Thank you for providing your details, please stand by I will check the availability of flight and let you know. 
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 agent: Thank you for waiting, we are happy to information you that we found a flight matching your details. Flight number is 1000 with Spirit airline and price 100 with 1 connection. 
 customer: That's perfect! Proceed with my booking. 
 agent: OK, your booking is confirmed. Have a safe journey. 
 customer: Thank you.
customer: OK.