customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I want to book a ticket from DCA to LGA, can you help me? 
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 customer: My travel dates are 09/02 and 09/04. 
 agent: Do you prefer halt in between your journey? 
 customer: I prefer a connecting flight. 
 agent: Please let me know if you have any other specifications. 
 customer: I want to travel in economy class. 
 agent: Can I have your good name please? 
 customer: I am Sarah Lopez. 
 agent: Southwest airlines is providing an economy class flight with ticket fare of 100 and 1 connection, shall I proceed for booking? 
 customer: Yes, please. 
 agent: I have successfully booked you an economy class ticket in flight-1029, have a safe journey. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us.
agent: Sure, I can help you with that. May I know your travel dates please?