customer: Hello. 
 agent: Hello. How can I assist you now? 
 customer: I am planning to go for CLT from IAD, can you please help me out? 
 agent: Sure, can you please mention the travelling dates of your journey? 
 customer: My travelling dates are 01/13 and 01/15. 
 agent: Ok, may I know your name please? 
 customer: Myself Pamela Hall. 
 agent: Thank you for your information, there is a flight 1013 in Frontier airline has the price 200 and the connection limit is 1. Shall I proceed with this booking? 
 customer: Ok, please proceed. 
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 customer: Ok, thank you. 
 agent: Thank you for approaching us, have a nice day.
agent: Your ticket has been booked, have a safe journey.