customer: Hello, Donna Rodriguez here. 
 agent: Hello. How can I assist you today? 
 customer: I planned to meet my friend in MSP, can you please help me to book the flight ticket from DTW? 
 agent: Sure, will you provide your travelling dates that you want to travel? 
 customer: I would like to travel on 01/11 and 01/13. Please search for a 1 connecting flight. 
 agent: Please give me a moment. 
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 agent: Thank you for waiting. Based on your details, there is a flight with price 100 and the connections 1 is available. 
 customer: Ok, please proceed to book the ticket. 
 agent: Your ticket is booked. The flight number is 1009 and the airline is UA. 
 customer: Thank you for the help. 
 agent: Welcome, have a great day.
customer: Sure.