customer: Hello. 
 agent: Hello, do you need any help from us? 
 customer: I need to travel from LAX to HOU, can you help me? 
 agent: Sure, could you please share your departure and arrival day? 
 customer: My trip dates are May 10 to 12. 
 agent: Ok, could I have your name please? 
 customer: Betty Parker here. 
 agent: Ok, do you need direct or connecting flight? 
 customer: I need a single connecting flight. 
 __ 
 customer: No. 
 agent: The economy class with flight number 1020 of Spirit airline is available having fare as 100 and connection as 1, is it ok for you? 
 customer: Ok, please proceed. 
 agent: Ok, your reservation is confirmed. The departure time is 16:00 hours and the arrival time is 2:00 hours. 
 customer: Thank you. 
 agent: You are welcome, have a great day.
agent: Ok, do you have any other specifications?