customer: Hello. My name is Ryan Rodriguez. 
 agent: Hello, how may I aid you? Yes, Ryan. 
 customer: I would like to travel from PHL to OAK for a birthday party. Can you help me in booking a ticket? 
 agent: Sure, share  your dates of travelling? 
 customer: I am planning to travel on dates 04/02 and 04/04. 
 agent: Please, wait  a moment. 
 customer: Ok. 
 agent: Sorry, no flights found on your requirement. 
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 agent: Thank you for reaching us. 
 customer: Thank you for the information.
customer: That's ok.