customer: Hi, I am Alexander Allen. 
 agent: Hello, how can I help you? 
 customer: I would like to go on a business trip to New York, can you help me with reservation? 
 agent: Sure. May I know your airport abbreviates? 
 customer: Sure, I would like to travel from CLT to EWR. 
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 customer: Sure, I want to travel on 10/07 and 10/09. 
 agent: Please wait for a while, I will check and get back to you. 
 customer: Sure. 
 agent: There is a AA airline which matches requirements the flight details are flight number : 1008 and with 1 connection. Shall I proceed with booking? 
 customer: Yes, you can. 
 agent: You booking has been confirmed. 
 customer: Thanks for your assistance. 
 agent: Thank you for approaching us.
agent: May I know your travelling dates?