customer: Hello, Rebecca Hernandez here. 
 agent: Hello, how may I help you? 
 customer: I am a beautician, I am planning to open beauty parlour in Chicago. Could you book my ticket from SEA to ORD. 
 agent: Sure Rebecca, may I know your journey dates please? 
 customer: My itinerary dates are 12/17 and 12/19. 
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 customer: Sure. 
 agent: Rebecca, there are no flights available at this moment. 
 customer: No problem, thank you. 
 agent: Thank you for choosing us.
agent: Please give me a minute.