customer: Hi. 
 agent: Hello. 
 customer: I am Cynthia Lewis. 
 agent: How can I aid you today? 
 customer: I would like to celebrate the flower festival in Los Angeles with my friend's. can you please assist me in booking a flight ticket? 
 agent: Sure, I am glad to help you, may I know your travelling dates? 
 customer: My travelling dates are 11/05 and return on 11/07. 
 agent: Could you please help me with your airport codes? 
 customer: My source and destination codes are from DC-DCA to CA-LAX. 
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 customer: Sure. 
 agent: There is a Southwest 1003 airline with fare of 200 which matches your travelling dates. Shall I proceed with booking? 
 customer: Please go with the booking. 
 agent: Your booking has been confirmed on name of  Cynthia Lewis. 
 customer: Thank you for your response. 
 agent: Thank you for contacting us.
agent: Please wait for a while.