customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I would to like travel  to Oakland to see the nature over there, so could you please help me to book a flight? 
 agent: Sure, may I know your name please? 
 customer: I am Dennis Jackson. 
 agent: Nice to meet you Jackson. Can you help me out providing your airport codes and journey dates? 
 customer: Ok, my airport codes are from OAK to OAK. My travelling  starting dates is 09/19 and returning date is on 09/21. 
 agent: Do you have any other requirements? 
 customer: Yes, please make sure that, my connections limit should be 1. 
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 customer: Please, book a flight. 
 agent: Your ticket has been reserved. Thank you for choosing us. Have a safe journey. 
 customer: Thank you for booking a ticket.
agent: I found a flight for you. Can I proceed?