customer: Hi. 
 agent: Hello. How may I help you? 
 customer: Raymond Hernandez here. I would like to book a ticket from IAH to MCO, can you please help me with that? 
 agent: Ok, please mention your travel dates too. 
 customer: The travel dates are from 04/17 to 04/19. 
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 customer: Please proceed with that. 
 agent: Ok, booking is done with your preferences. 
 customer: Thank you for your help. 
 agent: Welcome Raymond Hernandez.
agent: I got a connecting flight-1002 with price 100 of Delta airline, shall I book it?