M: Hello, gas bill service, what can I do for you? ,F: Hi, I'm calling about my gas bill for last month, because there are some charges on there that I'm concerned about. ,M: I can review it with you. But first what's your home address and the last name on the account?
(A) F: So can I open a new bank account, Sir? (B) F: I am sorry. You spoke so rapidly that I did not catch the meaning of what you said. Could you repeat that? (C) F: So can I pay my gas bill in an app Sir? (D) F: I'd like to ask about my Internet bill.
B