customer: Hi. I am Sharon Gonzalez. 
 agent: Hello, how may I address you? 
 customer: I want yo book a flight ticket to attend a cultural fest which is going to held at TX-DFW from CA-SFO. 
 agent: Ok, do you need a layover in between? 
 customer: I need a connecting flight. 
 agent: Let me know when are you going to make your journey possible. 
 customer: 06/03 and 06/05 are my travelling dates. 
 agent: Ok, we found an Delta airline with flight number 1028 and price of 100 available for you at this moment. 
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 agent: Your booking has been done. 
 customer: Thank you for your quick response. 
 agent: Thank you for approaching us.
customer: You can reserve it.