customer: Hello. 
 agent: Hello, how can I assist you at this moment? 
 customer: I want to attend a Seminar in Charlotte. Can you please help me for booking the flight ticket? 
 agent: Sure, I am happy to help you with that. Can I have your travel dates please? 
 customer: My travelling dates are Sept 09 and Sept 11. 
 agent: Ok, please let me know the airport codes of your journey locations. 
 customer: My airport codes are PHL and CLT. 
 agent: Do you have any specifications related to connections? 
 customer: I prefer single connecting flight. 
 agent: Can I have your good name please? 
 customer: My name is Stephanie Carter. 
 agent: Ok, please wait a moment to check flight availability. 
 customer: Ok, I will wait. 
 agent: UA airlines running a flight in your route with connection 1 and the ticket fare is 200 in economy class. Shall I proceed with booking? 
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 agent: Ok Stephanie Carter, your ticket booking has done and the flight number is 1002. 
 customer: Thanks for helping me. 
 agent: Thank you for choosing us, have a great journey.
customer: Please proceed.