customer: Hello. I am Joshua Collins. 
 agent: Hello, how can I help you today? 
 customer: Can you please book a flight ticket from DTW to JFK? 
 agent: Sure, I will help you with it. Please share me your planned travel dates to proceed further. 
 customer: Thank you. Sure, I need to travel on dates of Sept 21 and Sept 23. 
 agent: Do you prefer any specific time for you depart and return? 
 customer: Yes, I would like to depart in morning time only. 
 agent: Please let me know if you have any other preferences. 
 customer: I need connection 1 so please check with that. 
 agent: Thank you for providing all the essential details, please wait for a while. 
 customer: Sure, I am happy to wait for your response. 
 agent: We are sorry to inform you that we don't have any flight available in the morning time on given dates by you. 
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 agent: Thank you, looking forward to serve you better next time. 
 customer: Most welcome.
customer: Oh! It is sad to hear. Anyway, thank you for your time.