customer: Hi, I am Thomas Adams. 
 agent: Hello, how can I assist you? 
 customer: I have planned to visit Alcatraz Island with my family members in San Francisco, CA - SFO. Can you please book me a flight ticket on 05/05? 
 agent: Sure, please share me your return dates? 
 customer: Sure, my return date is 05/07. 
 agent: To book your ticket provide me your origin code? 
 customer: Ok, I would like to start from Phoenix, AZ - PHX. 
 agent: Please wait for few minutes, let me check and revert you. 
 customer: Sure. 
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 customer: Ok, you can book it. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you, for reaching us.
agent: Thanks for waiting, I found a 1004 Southwest airline with single connection and price of 200. Shall I proceed with booking?