customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I am Anna Collins. I am planning to attend singing computation in  LAS, can you help in finding a flight from JFk? 
 agent: Can you please share on what dates you are willing to travel? 
 customer: I will be traveling on 02/15 and I might be return on 02/17. 
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 customer: Sure, take your own time. 
 agent: There is a flight available with 100 price, flight number is 1011.Shall I proceed the booking? 
 customer: Yes please proceed for booking with that flight. 
 agent: Number of connections are 2. 
 customer: Oh I want to travel in single connection flight. 
 agent: I am sorry, there is no flight with that connection. 
 customer: That's ok, thank you for your help. 
 agent: Thank you for reaching us.
agent: Please hold on a minute, I will get back with your details.