customer: Hello. 
 agent: Hello, what are the services you are expecting from us? 
 customer: I want to enjoy my beach holidays at Los Angeles, CA-LAX can you help me booking a flight ticket from Detroit, DTW? 
 agent: Sure, when you are willing to travel and return? 
 customer: I will start on 01/11 and return on 01/13. 
 agent: Do you need any connections in between the journey? 
 customer: Yes, I need a break in between my journey. 
 agent: There is a flight in Delta airline with a fare of 100 and the flight number is 1021 having a single connection. Shall I proceed? 
 customer: Please proceed with the booking. 
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 customer: I am Kevin Parker. 
 agent: Your booking has been confirmed on the name of Kevin Parker. 
 customer: Thank you for your kind service. 
 agent: Thank you, have a good day.
agent: May I know your name please?