customer: Hello, myself Lisa Hall. 
 agent: Hello, how may I aid for for the day? 
 customer: While checking my recent reservation status I mistakenly cancelled my reservation and again I need booking to ORD from ORD, could you mind help me in booking? 
 agent: May I know your desired dates for this journey? 
 customer: Sure, I would like to fly on 08/21 and 08/23. 
 agent: Can you please excuse me for a moment till I check with availability? 
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 agent: Flight-1016 is available for you with 1 connection at the price of 100, can I book it for you? 
 customer: That's perfect, please reserve me a seat. 
 agent: Lisa, your booking is done. 
 customer: Thank you for your quick service. 
 agent: Thank you for choosing us.
customer: Ok, take your time.