customer: Hello. I am Linda Martinez. 
 agent: Hello, how may I aid you? 
 customer: I am looking for a flight from SFO to ORD, can you help me out please? 
 agent: Sure, can you share your travel dates please? 
 customer: My trip dates are from 10/18 till 10/20. 
 agent: Thanks for your patience. I have found southwest airlines which flies with one connection. 
 customer: Please proceed with it. 
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 customer: Thank you for your help. 
 agent: Thanks for reaching to us.
agent: Sure, your flight ticket is booked now.