customer: Hello. 
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 customer: Myself Ruth Scott. Can you please help me in booking a flight ticket from EWR to JFK locations? 
 agent: On which dates you are willing to travel? 
 customer: My travelling dates are from 11/26 and 11/28. 
 agent: There is a flight for you with 1 connection. Shall I proceed? 
 customer: Please proceed with it. 
 agent: Your ticket is booked. 
 customer: Thank you so much. 
 agent: Welcome.
agent: Hello. How may I help you?