customer: Hi. I am Kathleen Rodriguez. 
 __ 
 customer: I would like to attend conferences in The Bank of America Stadium at Charlotte, NC - CLT. 
 agent:  May I know your travel dates? 
 customer: Can you please reserve me a flight ticket from Houston, TX - HOU? My trip dates are 05/26 - 05/28. 
 agent: Ok, please wait I will revert you. 
 customer: Ok. 
 agent:  Sorry, no flights are available on your travel dates. 
 customer: It's ok, not a problem. Thank you for your information. 
 agent:  Thank you for availing us.
agent: Hello. How can I aid you?