customer: Hello, Betty Lewis is my name. 
 agent: Hello, how may I assist you today? 
 customer: Can you please book a connected flight from Minneapolis & St. Paul, MN - MSP? 
 agent: Sure, we will help you. Ok, please let me know your journey dates. 
 customer: My journey dates are 02/27 and 02/29. 
 agent: May I know your destination point? 
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 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thanks for your time, we found a direct flight based on your given data. 
 customer: Do not proceed for booking. 
 agent: Ok. 
 customer: Thanks for your help. 
 agent: Thank you for choosing us.
customer: I want to land at New York, NY - LGA.