customer: Hi. 
 agent: Hello. 
 customer: I'm Paul Mitchell. 
 agent: Can you please provide me with your name? Do you want me to help you with anything? 
 customer: Yes, can you please help me to book my ticket from IAH to ATL? 
 agent: Sure, can you please give me your planning dates? 
 customer: My trip dates are 11/30 and 12/02. My connection limit should be 1. 
 agent: Sure, give me a minute. 
 __ 
 agent: I found a ticket for you.The price is 100 and flight number is 1012. Is it ok for you? 
 customer: Ok, please confirm it. 
 agent: Your ticket has been successfully confirmed by me. 
 customer: Ok, that's great news.Thank you for your help. 
 agent: Thank you for the details.
customer: Ok.