customer: Hello, I am Emma Mitchell. 
 agent: Hello, how may I assist you? 
 customer: Can you make a reservation from HOU to MSP? 
 agent: Sure, may I know your travel dates please? 
 customer: I am planning to start on 05/09 and return back on 05/11. 
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 customer: Make sure that connection limit is 1. 
 agent: Sorry Emma, there are no flights available on your requested dates. 
 customer: Yes, you can go ahead. No issues. THank you for checking. 
 agent: Welcome, thank you for choosing us. Have a great day,. 
 customer: You are welcome.
agent: Ok, hold on for a moment. Let me check the best flight for you.