customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: Myself George Gonzalez. Can you please help me in booking a flight ticket from LAX to OAK locations? 
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 customer: My travelling dates are from 09/21 and 09/23. 
 agent: Sorry, there is no flight available on your requested dates. 
 customer: It's ok. Thank you for the information. 
 agent: Thank you for approaching us.
agent: Sure, may I know your planned travel dates please?