customer: Hello, Benjamin Edwards here. 
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 customer: I am a journalist, I have to attend my interview in Houston. Could you book my ticket from DCA to HOU? 
 agent: Sure, I am glad to help you. 
 customer: My itinerary dates are 10/20 and 10/22. 
 agent: May I know your convenient travelling dates? Please hold on for a moment to search for the flights on your route. 
 customer: Sure, take your time. 
 agent: Thank you for waiting. As per your request, I have found a flight-1010 in UA airlines with 1 drop of flight in between your journey. 
 customer: Please confirm my ticket in UA airlines. 
 agent: Ok Edwards, your ticket is booked. 
 customer: Thank you for assisting me. 
 agent: It's our pleasure to help you.
agent: Hello Edwards. Is there any help that you are looking from our service?