customer: Hi, I am Benjamin Wilson. 
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 customer: I need a reservation to advertise my office product at Houston, TX - IAH. Can you please help me with booking? 
 agent: Sure, may I know your take off point? 
 customer: My origin is Oakland, CA - OAK. 
 agent: Please share your planned travelling dates? 
 customer: I need to start on 05/03 and return on 05/05. 
 agent: Do you need any break? 
 customer: Yes, I need a flag stop. 
 agent: We found a direct flight, shall I proceed with booking? 
 customer: Don't proceed. 
 agent: Ok, thank you for reaching us. 
 customer: Thanks for your quick response.
agent: Hello, how may I support you today?