customer: Hello. Linda Hall here. 
 agent: Hello. Hall, how may I assist you today? 
 customer: I am looking for a flight to travel from BOS to PHL, can you please help me? 
 agent: Sure, may I know your travelling dates? 
 customer: My travelling dates are 09/15 to 09/17. 
 agent: I found AA airline with 1 connection as per your details. 
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 agent: Your ticket is confirmed with flight number 1017. 
 customer: Thank you. 
 agent: It's my pleasure have a good day.
customer: That's great. Please proceed.