customer: Hi. 
 agent: Hello, how can I be your helping hand? 
 customer: Can you please aid me in booking a flight ticket from DTW to SFO? 
 agent: Sure, I can help you the best. 
 customer: Thank you. 
 agent: Do you have any connection preferences? 
 customer: I would like to prefer a connecting flight. 
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 customer: My journey dates are from July 26 to July 28. 
 agent: May I know your good name? 
 customer: I am Kimberly Lopez. 
 agent: Ok Kimberly, Please hold on for a moment. 
 customer: Sure. 
 agent: Thanks for the time. We found a southwest airline of flight number 1000 available for your journey. 
 customer: Ok, please proceed with the booking. 
 agent: Your ticket has been reserved. 
 customer: Thank you. 
 agent: Thanks for your presence.
agent: On which dates you have planned to travel?