customer: Hello. 
 agent: Hello, how may I guide you? 
 __ 
 agent: Sure, may I know your planned travel dates please? 
 customer: I am planning my journey on dates 02/08 and 02/10. 
 agent: There is a flight available on your requested dates from AA airlines with 1 connecting flight .Shall I confirm your booking? 
 customer: Please proceed for booking the ticket. 
 agent: Your ticket is booked with flight 1018. 
 customer: Thank you for your help. 
 agent: You are welcome.
customer: Myself James Adams. I have an international conference to attend at Los Angeles. Can you help me in booking a ticket from PHX to LAX?