customer: Hi. 
 agent: Hello. 
 customer: Paul Wilson here. 
 agent: How can I assist you today? 
 customer: I would like to visit Boston with my family, can you help me with booking from SFO to BOS? 
 agent: Sure, will you mention your travelling dates please? 
 customer: Sure, my journey dates are 11/10 and 11/12. 
 __ 
 customer: Sure, take your time. 
 agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available. Shall I confirm your ticket? 
 customer: Yes, please. 
 agent: Your ticket is booked. The flight number is 1017 and the airline is Hawaiian. 
 customer: Thanks for your help. 
 agent: Welcome, have a great day.
agent: Please give me a moment.