customer: Hi, Sharon Robinson here. 
 agent: Hello, what can I do for you? 
 customer: I would like to go for a vacation in Charlotte, NC - CLT on 04/07. Can you help me in booking plane? 
 agent: Sure, I am here to help you. Can you provide your origin point and date for further process? 
 customer: Sure, my origin point is at Washington DC - DCA and return date would be 04/09. 
 agent: Ok, give me a moment, I will check the flight availability and let you know. 
 customer: Sure. 
 agent: We are glad to say that, we found a flight for you on UA airline which charge 200 for ticket. flight number : 1010. Can I proceed for further booking? 
 customer: OK, please proceed. 
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 customer: Thank you, you made my job easy.
agent: Your ticket is confirmed. Thank you for reaching us.