customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Can you please help me to book a flight ticket from MCO to LAX? 
 agent: Sure, please share your planned travel dates? 
 customer: My travel dates are Oct 10 to Oct 12. 
 agent: Can I have your name please? 
 customer: My name is Dennis Hernandez. 
 agent: Let me know your connection limit? 
 __ 
 agent: Any other requirements to be met? 
 customer: I prefer business class. Sorry, I need a direct flight. 
 agent: Sorry, no flights found with your given details. 
 customer: No problem, thanks for your information. 
 agent: Thank you for reaching us.
customer: I need a flight with single connection.