customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I need to attend a business meeting in Denver.Can you book a ticket from IAD to PHL? 
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 customer: My trip dates are 02/19 and 02/21. 
 agent: Can you please provide me your name? 
 customer: I am Scott Brown. 
 agent: Here is a flight with price 100 and airline is AA. Shall I proceed? 
 customer: If the flight with a 1 connection, then you can proceed to book ticket. 
 agent: Yes, your connection limit exactly matches with flight ticket details. Your ticket has been booked. 
 customer: Thanks for your help. 
 agent: Thank you for reaching us.
agent: May I know your trip dates?