customer: Hi. 
 agent: Hello, how can I serve you? 
 customer: Could you please book a flight ticket from DFW to DEN? 
 agent: Sure, may I know the travelling dates? 
 customer: My travelling dates are Feb 26 and Feb 28. 
 agent: Do you have any connection limit? 
 customer: I need a direct flight. 
 __ 
 customer: No. 
 agent: May I know your name? 
 customer: I am Carolyn Anderson. 
 agent:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Not a problem, thank you for the information. 
 agent: Thank you for opting us.
agent: Are there any other specifications?