customer: Hello, I am Raymond Edwards. 
 agent: Hello. How can I aid you? 
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 agent: Sure, may I know your journey details? 
 customer: I want a ticket to MN - MSP from TX - HOU. 
 agent: Ok. 
 customer: I want to start my journey on 08/09 and return on 08/11. 
 agent: Please wait for a while, I will let you know. 
 customer: Sure. 
 agent: your airline is Hawaiian with flight number 1002 having a price as 100 with direct connection. May I proceed with this? 
 customer: Sure, you can proceed. 
 agent: Ok, your details has been processed. 
 customer: Thank you for serving me. 
 agent: Thank you for reaching us.
customer: I want to attend my niece wedding so, I want to book a flight.