customer: Hello. 
 agent: Hello, how can I guide you for today? 
 customer: I'm Michelle Adams. I am planning to attend music concert at SFO, can you please help me with booking a flight ticket from PHX? 
 agent: Can you please share on what dates you are willing to travel? 
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 agent: Please give me a minute. 
 customer: Sure. 
 agent: Sorry, there are no flights available on your requested dates. 
 customer: Ok, no issues. Thank you for checking. 
 agent: Thank you for contacting us, have a nice day. 
 customer: You are welcome.
customer: Sure, I would like to take off on 05/01 and return back on 05/03.