customer: Hello. 
 agent: Hello, how may I support you today? 
 customer: Please book a ticket from EWR to IAH to attend Arts and Crafts festival. 
 agent: Sure, can you mention your travel dates to check for flights? 
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 agent: Is there any class preference? 
 customer: No. 
 agent: Do you have any specific travel timings? 
 customer: My depart time is afternoon. 
 agent: Any other preferences? 
 customer: I want single connected flight. 
 agent: Ok, may I know your name to proceed further? 
 customer: Sure, I am Timothy Baker. 
 agent: Sorry, no flights are running on your planned travel dates on that route. 
 customer: Ok, Thank you for your help. 
 agent: Thank you for reaching us.
customer: My travelling dates are Sept 20 and Sept 22.