customer: Hi. I am Sandra Williams. 
 agent: Hello. How may I be of your assistance? 
 customer: I am looking for a flight having with single connection for my journey, can you please make a reservation between OAK and LAS? 
 agent: Sure, we are happy to assist you in booking. May I know your depart and arrival timings? 
 customer: Thank you, my return time is afternoon. 
 agent: Could you please let me know if you prefer to have any other comforts in your journey? 
 customer: I need a single connection. 
 agent: Can I know on which dates you are willing to travel? 
 customer: my departure is on Oct 12 and please book my return ticket also on Oct 14. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
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 customer: Oh! Not an issue, I will reach another booking agency to complete my journey. 
 agent: Thank you for reaching us. 
 customer: Thank you.
agent: Thank you for waiting, sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.