customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? 
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 customer: Deborah Martin here. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. 
 customer: No problem, thanks for the information. 
 agent: Thank you for choosing us.
agent: Let me know your name to check your reservation?