customer: Hi. 
 agent: Hello. 
 customer: Melissa Green here. 
 agent: How can I help you? 
 customer: My convocation is going to held in Boston, can you help me in booking a ticket from BOS to BOS? 
 agent: May I know your travel dates? 
 customer: Ok, my planned trip dates are from 07/28 to 07/30. 
 agent: Do you have any preference? 
 customer: My ticket budget is 200. 
 agent:  We found a connecting flight JetBlue with flight number 1014 and fare is 100. Shall I proceed? 
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 agent: Your booking is confirmed. 
 customer: Thank you for your help. 
 agent:  Thank you for availing us.
customer: Ok, please confirm my ticket.