customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: My name is Stephanie Lee, I want to book a flight from MSP to visit my grand father's house. Can you book a flight for me? 
 agent: Sure, can you please share your planned trip dates? 
 customer: I will fly on Oct 4th and return on Oct 6th. 
 agent: Can you please share your destination code? 
 customer: My destination point is MCO. 
 agent: Do you have any specifications? 
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 agent: Sorry, there are no flights found with your given details. 
 customer: Thank you for the information. 
 agent: Thank you for reaching us.
customer: I need a connecting flight.