customer: Hi. 
 agent: Hello, how may I help you? 
 customer: Can you please help me to book a flight ticket from Boston, BOS to Charlotte, CLT? 
 agent: Sure, help me with the trip dates? 
 customer: My trip dates will be May 1st to May 3rd. 
 agent: Do you need any preferences? 
 customer: I need a economy class. 
 agent: May I know your name please? 
 customer: I am Jessica Davis. 
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 customer: Please proceed. 
 agent: Your flight ticket has been booked. 
 customer: Thanks for the kind service. 
 agent: Thank you for reaching us.
agent: We found an airline: Spirit, flight number: 1003 and price is 100 with one connection. Shall I proceed to book?