customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I would like to go Metropolitan Museum at New York with my family, please book a flight ticket for me. 
 agent: Sure, may I know your travelling dates? 
 customer: My travelling dates are 11/21 and return on 11/23. 
 agent: Ok, may I know your source and destination codes? 
 customer: My airport codes are ORD to EWR. 
 agent: According to your details I got a direct flight. Are you interested to travel in direct flight? 
 customer: Yes, I am interested. Is there any flight found? 
 agent: The JetBlue airline with flight number 1023 is available. 
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 agent: Ok. May I know your name please? 
 customer: My name is Michael Nelson. 
 agent: Your ticket is booked. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for approaching us.
customer: Ok, proceed with booking.