customer: Hi. 
 agent: Hello. How can I aid you at this moment? 
 customer: I want to meet my friend in CLT, can you help me to book flight ticket from ORD? 
 agent: Sure, I am here to help you with this. 
 customer: Ok. 
 agent: Can you please provide your journey dates? 
 customer: I would like travel on May 19 and return on May 21. 
 agent: Do you have any connection limit preference? 
 customer: I want a connecting flight to this trip. 
 agent: May I know your class preference? 
 customer: I am comfortable with any class. 
 agent: May I know your airline preference? 
 customer: No, I don't have any specific airline preference. 
 agent: Do you have any specific depart and arrival timings? 
 customer: I am flexible to travel in any timings. 
 agent: May I know your good name please? 
 customer: Sure, this is Eric Martin. 
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 customer: Ok, you can book ticket for this flight. 
 agent: Eric Martin, your ticket is booked in economy class of flight number 1025. 
 customer: Thank you for booking the ticket. 
 agent: You are welcome and have a safe journey.
agent: American Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 9:00 Hours and arrives at 12:00 Hours, shall I book your ticket in this flight?