customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I am looking for a flight from LAX to EWR, can you help me? 
 agent: May I know your travel dates? 
 customer: I would like to take off on 03 June and return on 05 June. 
 agent: Do you prefer connecting flight? 
 customer: I need a connecting flight. 
 agent: Do you have any other specifications? 
 customer: No. 
 __ 
 customer: I am Deborah Lewis. 
 agent: We found a flight in an economy class with 1 connection in Spirit airlines and the fare of your flight will be 200. Do you like me to proceed your booking with this flight? 
 customer: Please proceed to booking. 
 agent: Your booking is done with flight number 1020. 
 customer: Thank you for helping me. 
 agent: Thank you for reaching us.
agent: May I know your good name?