customer: Hi. 
 agent: Hello. Is there any help that I can assist you today? 
 customer: I need to book a flight ticket from MSP to IAD, Can you please help me for booking? 
 agent: Sure, can I know your preferable journey dates? 
 customer: I would like to travel on 06/17 to return on 06/19. 
 agent: Do you need a direct flight or else connecting flight? 
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 agent: May I know your good name for booking your flight ticket? 
 customer: Ashley Walker here. 
 agent: There is a direct flight in United Airlines with a fare of 200 with in the flight 1009, can I proceed with booking? 
 customer: Ok, proceed for booking. 
 agent: Your flight ticket booking is done in an economy class flight. 
 customer: Thanks for your information. 
 agent: Thank you for opting us. Have a nice day.
customer: I need a connecting flight.