customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Can you please book a flight ticket form DFW to PHX? 
 __ 
 customer: My travelling dates are Nov 14 and Nov 16. 
 agent: Do you have any connection limit? 
 customer: Yes, I need a lay by in between the journey. 
 agent: Is there any other specifications? 
 customer: No, I don't have any other specifications. 
 agent: May I know your name? 
 customer: My name is Donna Lewis. 
 agent: There is a flight with your requirement, airline is Hawaiian with price 100 and single connection. Shall I proceed with booking? 
 customer: Yes, please proceed with booking. 
 agent: Your booking is done and flight number is 1019 with economy class. 
 customer: Thank you for the help. 
 agent: Thanks for reaching us.
agent: Sure, we are here to help you. Can you please share your travel dates?