customer: Hello. 
 agent: Hello. 
 __ 
 agent: Martinez, how may I assist you today? 
 customer: I want to visit Seattle, can you help me in booking a ticket? 
 agent: Sure, I will help you, may I know your airport codes? 
 customer: My airport codes are from CLT to SEA. 
 agent: When you are going to start your journey? 
 customer: I want to start my journey on 12/26 and return on 12/28. 
 agent: Ok, wait for a moment please. 
 customer: Ok. 
 agent: Sorry to say this, no flights as per your details. 
 customer: No problem, thank you for checking. 
 agent: It is my pleasure, have a nice day.
customer: I am Michelle Martinez.