customer: Hello. 
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 customer: I have done my reservation last week for a client meet in Denver but all of sudden meeting got cancelled due to technical issue. So, I am willing to cancel my reservation. Can you please help me with that? 
 agent: Sure, I am here to help you. 
 customer: Thank you for considering my request. 
 agent: May I know your name to check your reservation status? 
 customer: Sure, my name is Ronald Davis. 
 agent: Sorry, there is no reservation found on your name in our database. 
 customer: Not an issue, anyways thank you for the information. 
 agent: Thank you for approaching us.
agent: Hello. How can I help you?