customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I am looking for a flight ticket from OAK to SFO. Can you please help me with that? 
 agent: Sure, when do you want to travel? 
 customer: I have planned to travel on Dec 13 and Dec 15 dates. 
 agent: Ok, Do you have any class preference? 
 customer: No. 
 agent: Ok, please let me know your connection limit. 
 customer: I prefer single connection flight. 
 agent: Ok, Do you have any other preferences? 
 customer: No, thanks for asking. 
 agent: Thank you for providing details, we found a connecting flight in 1023 Southwest Airlines with a fare of 200. Can I proceed for booking? 
 customer: Please reserve my ticket with name Pamela Miller. 
 agent: Your ticket has been reserved. 
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 agent: Thank you for opting us.
customer: Thank you.