customer: Hello, I am Raymond Thomas. 
 agent: Hello, how may I assist you? 
 customer: Can you book a ticket from JFK to LGA? 
 agent: Sure, may I know your travel dates please? 
 customer: I am planning to start on 12/14 and return back on 12/16. 
 agent: Ok, hold on for a moment. Let me check the best flight for you. 
 customer: Make sure that connection limit is 1. 
 agent: Sorry Thomas, there are no flights available on your requested dates. 
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 agent: Welcome, thank you for choosing us. 
 customer: You are welcome.
customer: No issues. Thank you for checking.