customer: Hello. 
 agent: Hello, how may I help you today? 
 customer:  I am Ronald Davis. 
 agent: Ok. 
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 agent: Sure, I would be happy to serve you. Can you please let me know when would you like to depart and arrive? 
 customer: My travel dates are 11/01 and 11/03. 
 agent: May I know your starting point please? 
 customer: My starting point is AZ-PHX. 
 agent: Please give me a moment, let me check your status and get back to you. 
 customer: Ok. 
 agent: There is an airline called AA with flight number 1025 and fare is 100. Should I proceed with connecting flight? 
 customer: Ok, you can proceed with booking. 
 agent: Your booking has been done successfully. 
 customer: Thank you for booking. 
 agent: Thank you for connecting with us.
customer:  I want to attend All  souls day at CA-SFO. Can you please book a ticket?