F: Hello, Benson Software, you're through to customer service. ,M: Hello, this is Mike Williams from Smiths retailers. I'm phoning about the CD players you sent last week. Emm, I'm afraid you don't seem to have sent us enough. ,F: Oh, dear, I'm sorry about that. How many did you receive? ,M: Well, we received 50, but I'm pretty sure we ordered 150. ,F: Just a moment, I'll check your order. Well, according to our records, you seem to have ordered 50. ,M: Really? Oh, perhaps there's been a mistake. I feel certain we have ordered 150.
(A) F: I am sorry. You spoke so rapidly that I did not catch the meaning of what you said. Could you repeat that? (B) F: The 150 CD players you received were broken? I'll repair them for you. (C) F: I see. We mistakenly sent your 150 more CD players. Sorry for the trouble. (D) F: Sorry for the wrong order. Your complaint is received. We'll deal with it.
D