customer: Hi. 
 agent: Hello, do you need any help from us? 
 customer: I would like to make a flight ticket reservation from IAD to ORD, can you please help me? 
 agent: Sure, could you please share your departure and arrival day? 
 customer: Sure, my planned travelling dates are Aug, 13 and 15 respectively. 
 agent: Ok, could I have your name please? 
 customer: Sure, my name is Melissa Miller here. 
 agent: Ok, do you need direct or connecting flight? 
 customer: I would like to take break in between in my journey. 
 agent: Ok, do you have any other specifications? 
 customer: No, thank you for asking. 
 agent: The economy class with flight number 1028 of American airline is available having fare as 100 and connection as 1, is it ok for you? 
 customer: Please proceed for booking. 
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 customer: Thank you for your service. 
 agent: You are welcome, have a great day.
agent: Ok, your reservation is confirmed. The departure time is 6:00 hours and the arrival time is 14:00 hours.