customer: Hi. 
 agent: Hello. 
 customer: Ryan Mitchell here. 
 agent: Ryan, how may I help you? 
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 agent: May I know your trip dates? 
 customer: Sure, my trip dates are from 04/05 to 04/07. 
 agent: Flight 1016 of Southwest airlines is available for you. 
 customer: Please book my ticket. 
 agent: Your ticket is reserved. 
 customer: Thank you so much. 
 agent: Thank you for choosing us.
customer: I would like to travel to Philadelphia to attend a friend's marriage, can you book a flight ticket from SFO to PHL?