customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: I am Virginia Anderson. Can you help me booking a flight ticket from MSP to OAK? 
 agent: Sure, may I know your trip dates please? 
 customer: I will start on Nov, 21 and return on Nov, 23. 
 agent: We found connecting flight 1010 in Hawaiian airline with fare of 100. Shall I proceed to book? 
 customer: Please proceed with the booking. 
 agent: Your flight ticket has been booked. 
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 agent: Thank you for reaching us.
customer: Thank you.