customer: Hello. I am Kenneth Collins. 
 agent: Hello, how may I guide you at this moment? 
 customer: Can you help me to book a flight ticket from DCA to JFK to attend a board meeting? 
 agent: Sure, we are glad to help you. May I know on which dates you are willing to travel? 
 customer: I want to take off on Dec, 11 and return back on Dec, 13. 
 agent: Would you like to travel in a economy class or in a business class? 
 customer: I am comfortable with any class. 
 agent: May I know if you want any specific time for your departure and return? 
 customer: My return time should be at afternoon. 
 agent: Do you need any break in between journey? 
 customer: Yes. 
 agent: Thanks for your details, We have found a connected flight with Delta airlines, flight number 1009 and the fare of 100. Would you like me to book the ticket? 
 customer: Please proceed. 
 agent: Sure, a seat has been reserved successfully for a economy class flight. 
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 agent: My pleasure, I hope you will enjoy this airline.
customer: Thank you.