customer: Hi. 
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 customer: I intend to cancel my reservation due to some health issues. Can you help me cancel my reservation which was made on the name of Linda Green? 
 agent: Ok, wait a moment I will check weather the reservation is available or not. 
 customer: Ok. 
 agent: Thanks for waiting, unfortunately there is no reservation found o this name. 
 customer: That's ok, thank you for the information. 
 agent: Thanks for choosing us.
agent: Hello. How may I serve you today?