customer: Hello. 
 agent: Hello, how may I address you? 
 customer: I'm Donna Parker. I am planning to attend live music concert at Charlotte, can you please help me with booking a flight ticket? 
 agent: Sure, can I know your planned travelling dates? 
 customer: Sure, I would like to take off on 01/12 and return back on 01/14. 
 agent: Please share your journey codes. 
 customer: My source airport code is ORD and the destination airport code is CLT. 
 agent: Do you need any connection within your journey? 
 customer: Yes, please make sure that the connection limit is 0. 
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 customer: No issues. Thank you for checking. 
 agent: Thank you for reaching us. 
 customer: You are welcome.
agent: Thank you for your valuable information, but I am sorry to inform that there is no flight found with your requirements.