customer: Hello, myself Susan White. 
 agent: Hello, how can I help you? 
 customer: Could you do me a favour in booking a flight ticket from OAK to CLT? 
 agent: Sure, can you please tell your travelling dates? 
 customer: Definitely, I would like to fly on 08/09 and 08/11. 
 agent: Frontier airlines is available with 1 connection and ticket price is just 100. Shall I proceed with it? 
 customer: That's perfect, please reserve me a seat. 
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 customer: Thank you for your quick service. 
 agent: Thank you and have a nice day.
agent: Your reservation is confirmed with flight 1002.