customer: Hello, I am Richard Rodriguez. 
 agent: Hello, how can I render you? 
 customer: I am planning to attend my Business meeting with my clients, can you please help me to book a flight from OAK to SEA? 
 agent: Sure, please provide your travel dates? 
 customer: My depart is on 08/23 and return on 08/25. 
 agent: Ok, please wait a moment. 
 customer: OK. 
 agent: Sorry, there were no flights found on your route. 
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 agent: Thank you for availing  us.
customer: No problem, thank you for the information.