F: Good afternoon, Royal Bank. How may I help you? ,M: Hello. I have an account with your bank and I'd like to have a copy of my bank statement. I tried to reach you this morning but the lines were all busy. Can I request a statement over the phone?
(A) F: Okay, I'll help you to draw some money from Lloyds Bank.. (B) F: Okay, I'll help you to have a copy of your bank statement. (C) F: Okay, I'll help you to open an account of Lloyds Bank. (D) F: I am afraid I did not quite catch what you were saying. Please repeat it.
B