customer: Hi. 
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 customer: I am Linda Thomas, can you help me to book a flight with 1 connection on 08/09? 
 agent: Sure, We are here to help you. 
 customer: My preferable airport codes are PHX and ORD. 
 agent: Ok. When would you like to return? 
 customer: Please book a return ticket on 08/11. 
 agent: Thank you for your details, please hold a moment let me search a flight for you. 
 customer: Sure. 
 agent: We found  a SouthWest airline, flight number:1014 and the price is 100. 
 customer: Proceed with booking. 
 agent: Your flight ticket has been confirmed. 
 customer: Thank you for your help. 
 agent: Thank you for consulting us.
agent: Hello. How can I serve you?