customer: Hi. 
 agent: Hello. 
 customer: Eric Taylor here. 
 agent: Eric Taylor, how may I assist you with today? 
 customer: Can you book a connecting flight to Los Angeles for my family vacation? 
 agent: Sure, I will assist you with the booking process. May I know with your planned travel dates please? 
 customer: Yes, my travel dates for the journey are from Nov 29 to Dec 01. My airport codes for the journey are from EWR to LAX. 
 agent: Thank you for the details. 
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 agent: Please allow me a minute. 
 customer: Sure. 
 agent: Thank you for your time. I regret to say that there are no flight available in your preferred route of journey. 
 customer: Ok, that is not a problem. 
 agent: Thank you understanding. 
 customer: Thank you. 
 agent: Thank you for reaching us. Have a great day.
customer: Ok.