customer: Hi. Amanda Thompson here. 
 agent: Hello, how may I assist you today? 
 customer: I want to book a flight ticket from DEN to MCO. Can you help me in that? 
 agent: Sure, we are here to help you. 
 customer: Thank you. 
 agent: Could I have your journey dates, please? 
 customer: My trip dates are May 06 to May 08. 
 agent: May I know your depart and arrival timings? 
 customer: My depart should be in the afternoon. 
 agent: Do you have any class preference? 
 customer: I don't have any class preference. 
 agent: Is there any more preferences? 
 __ 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: We found a JetBlue airline , price is 200 in economy class, the departure time is 14:00 PM. Shall I proceed? 
 customer: You can proceed. 
 agent: Your ticket has been confirmed with a connecting flight 1001. 
 customer: Thank you for booking. 
 agent: Thank you for reaching us.
customer: I need a connecting flight.