customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I'm Andrew Davis. I want to travel from CLT to PHX, please help me out in booking a ticket. 
 agent: Sure, may I know your travelling dates? 
 customer: It's from 05/22 to 05/24. 
 agent: Is there any restrictions in price and connections? 
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 agent: Give me a moment, let me check it once. 
 customer: OK. 
 agent: I have found a flight as per your request. Flight number is 1020 from Delta airline. Shall I proceed with the booking? 
 customer: Please book my ticket. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your help. 
 agent: Thank you, have a safe journey.
customer: The price should be 500 and with 1 connection.