customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I am Barbara Carter from Oakland. I would like to book a flight ticket from Oakland, to visit Roosevelt Island with my college friend's in New York. Would you please aid me in making a plane reservation? 
 agent: Sure, please share your planned trip dates? 
 customer: My planned trip dates are 08/18 and 08/20. 
 agent: Ok, let me know your boarding and landing airport codes? 
 customer: My boarding point is from Oakland CA-OAK and land at NY-EWR. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Thanks for waiting, flight- 1015, airline- Spirit, price- 100 with connection-1 matches your requested details. Shall I proceed? 
 customer: Yes, you can proceed. 
 agent: Ok, your ticket has been reserved. 
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 agent: Thank you for opting us.
customer: Thank you for your help.