customer: Hello. 
 agent: Hello. 
 customer: My name is Margaret Smith. 
 __ 
 customer: Can you please book me a flight ticket to LGA from EWR? 
 agent: Sure, may I know your preferable journey dates please? 
 customer: Sure, my trip dates are from 11/20 to 11/22. 
 agent: Wait for a while please. 
 customer: Ok, take your time. 
 agent: Hawaiian airlines is available in your route with the ticket fare of 100, shall I proceed with the booking? 
 customer: Ok, please confirm my reservation. 
 agent: Your ticket is booked with the flight-1004. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: How can I aid you?