customer: Hello. 
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 customer: I have made a reservation to attend for a get together party, but due to some issues the party got postponed to some other dates. Can you please help me to change my reservation? 
 agent: Sure, we are glad to help you to change it. 
 customer: Thank you for accepting my request. 
 agent: Can I have your name, to check with your previous reservation? 
 customer: You can check the reservation on the name of Anthony Brown. 
 agent: Thanks for providing your name. Please wait for a moment, I will check the status of your reservation in our database and get back to you. 
 customer: Sure, take your own time. 
 agent: Sorry to inform you that, we did not find any reservation on your name to change it. 
 customer: Not an issue, thank you for informing me. 
 agent: Thank you for approaching us.
agent: Hello, what kind of services are you excepting from us?