customer: Hello. 
 agent: Hello. 
 customer: John Lewis here. 
 agent: How can I assist you at this moment? 
 customer: I need a connecting flight from PHL to ATL, can you please help me in booking a flight ticket? 
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 customer: Sure, my trip dates are from 05/07 to 05/09. 
 agent: Ok, please wait a moment to check flight availability. 
 customer: Ok, I will wait for your response. 
 agent: Sorry John Lewis, no flight is available  to you on your dates due to some weather conditions in your route. 
 customer: That's ok, no problem. Anyway thank you for the information. 
 agent: Thank you for choosing us, have a good day.
agent: Sure John Lewis, I will help you with that. Can I have your travel dates please?