F: It was so terrible yesterday. ,M: What happened? ,F: Well, everything went wrong. In the morning, I went to the hotel to pick up an important customer, but was caught in a jam on the way. When I arrived at last, the customer had already left.
(A) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (B) M: That's terrible, I'm sorry to hear that you were not be able to pick the guest in the morning in time. (C) M: Well, at least you repaired the fax machine in that morning last week, that's more important. (D) M: I'm sorry that you had a terrible day last Sunday, at least you remembered to attend the parents' meeting in the morning.
B