customer: Hi. 
 agent: Hello, how can I assist you for today? 
 customer: Can you find a flight for me from CLT to IAH? 
 agent: Sure, I will help you with that. Can you please provide your planned dates of journey? 
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 agent: Do you have any limits on number of connections for this trip? 
 customer: I need a flight with 1 connection. 
 agent: Is there any other requirement for your journey to met with? 
 customer: I would like to return in the afternoon time. 
 agent: Can you please let me know your name? 
 customer: Sure, I am Deborah Young. 
 agent: Sorry Deborah Young, there are no flights which travels to your region. 
 customer: That's ok, not an issue. Thanks for your information. 
 agent: You are welcome, thank you for reaching us.
customer: Ok, my trip dates are from July 11 to 13.