customer: Hello. 
 agent: Hello, how can I aid you today? 
 customer: I am planning to visit Houston, can you please book me a ticket from ORD to HOU? 
 agent: Sure, we are here to help you. Can you share me your travelling dates? 
 customer: Thank you. My preferable journey dates are May 30 and June 01. 
 agent: May I know your name? 
 customer: My name is Samantha Edwards. 
 agent: Do you have any other specifications? 
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 agent: Ok, wait for some time. 
 customer: Sure. 
 agent: Thanks for waiting there are no flights found on your details. 
 customer: Ok, not an issue. Thank you for providing information. 
 agent: Thanks for approaching us.
customer: I prefer connecting flight for this trip.