customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am willing to travel JFK from PHL. Can you please help me to book a flight ticket? 
 agent: Sure, may I know your travel dates please? 
 customer: My travelling dates are 07/27 and 07/29. 
 agent: Ok, hold on for a moment. 
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 agent: I found a flight for you with UA airline and it costs you 200. Shall I proceed? 
 customer: Yes, please proceed. 
 agent: Your ticket has been booked with 1023 flight number. 
 customer: Thank you for booking my flight ticket with UA airline. 
 agent: May I know your name please? 
 customer: I am Karen Rodriguez. 
 agent: Karen, thank you for choosing us. Have a safe flight.
customer: Ok, sure.