customer: Hello. Myself Kevin Carter. 
 agent: Hello, What kind of help are you looking from us? 
 customer: I need to travel Phoenix, can you please book flight ticket from MSP and PHX? 
 agent: Sure, please share your planned travelling dates? 
 customer: My travelling dates are 12/01 and 12/03. 
 agent: Do you need a break with in your journey? 
 customer: Yes, I need a connecting flight. 
 agent: Thank you for your details, there are no flights found with the given details. 
 customer: That's ok, I will choose any other source to travel my destination. 
 __ 
 customer: You are welcome.
agent: Thank you for choosing us, hope we serve you next time.