customer: Hello. 
 agent: Hello. How may I be of your assistance? 
 customer: I want to travel from PHL to HOU. Can you help me to book a flight ticket? 
 agent: Sure, we are glad to help you in booking. 
 customer: Thank you. 
 agent: Please let me know your planned travelling dates to proceed further. 
 customer: I want to fly in the flight on June 01 and June 03. 
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 customer: I am looking for a connecting flight. 
 agent: Is there any other preferences that you would like to add before booking? 
 customer: No. 
 agent: Before check with the airlines, may I know your name please? 
 customer: Jacob Taylor. 
 agent: Thank you for sharing your journey details, please wait a moment. 
 customer: Ok, take your time. 
 agent: Thank you for waiting, we found an economy class ticket providing by UA airline with the flight number-1028. Shall I book the ticket? 
 customer: Proceed to booking. 
 agent: Your ticket has been confirmed with the connecting flight and your depart time will be in the evening. 
 customer: Thank you for helping me out. 
 agent: It's pleasure to serve you. You're welcome.
agent: Kindly share if you have any connection preference.