customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I would like to book a ticket from ATL to MSP, can you please help me out? 
 agent: Sure, may I know your travelling dates? 
 customer: I am travelling on these dates April 21st and 23rd. 
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 customer: Jacob Wright here. 
 agent: Do you have any requirements? 
 customer: I need single connected flight. 
 agent: There is a connecting flight 1013 of Spirit airlines, can I proceed? 
 customer: Ok, you can proceed. 
 agent: Your booking is done. 
 customer: Thank you for your services. 
 agent: Welcome.
agent: Can I know your name?