customer: Hello. 
 agent: Hello. How may I best help you today? 
 customer: In my office I am having 2 days week off. So, I am planning to travel to Minneapolis & St. Paul. Please, assist me about my fight ticket booking. 
 agent: Sure, we are here to make your journey easy. 
 customer: Thank you for accepting my request. 
 agent: When your planning to travel? 
 customer: I have planned to travel from 12/01 to 12/03. 
 agent: What is your source point? 
 customer: My source point is Washington DC - DCA. 
 agent: Can I know your landing airport code? 
 customer: My landing airport code is MN - MSP. 
 agent: Do you need any halt in between your journey? 
 customer: Yes, I need a halt in my journey. 
 agent: To proceed with booking we need your good name. 
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 agent: We found a flight 1015 in UA airlines and the price is 100 with single stopover. Shall I process your booking? 
 customer: Yes, please proceed with my booking. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for the booking. 
 agent: Thank you for making us to serve you.
customer: Ok, I am Margaret Hall.