customer: Hello,. 
 agent: Hello, How may I help you today? 
 __ 
 agent: Sure, Please specify your name for further process. 
 customer: My name is Janet Davis. 
 agent: Ok, please wait for a while. I will let you know. Sorry, there is no reservation found with the name Janet Davis. 
 customer: That's ok, no problem. Thanks for your quick response. 
 agent: Thanks for contacting us.
customer: I made a reservation to attend my clients meeting. But, due to the meeting got delayed I want to cancel my recent reservation.