customer: Hi. 
 agent: Hello. 
 __ 
 agent: How can I aid you today? 
 customer: My preferable dates for travel are 01/09 to 01/11. Can you reserve a flight ticket? 
 agent: Sure, I can help you with that. May I know your respective airport codes please? 
 customer: My airport codes for boarding the flight are MCO to BOS. I need a connecting flight. 
 agent: Ok, please wait for a while. 
 customer: Sure. 
 agent: Sorry to inform you that there are no flights available for you on those dates. 
 customer: No problem. Thank you. 
 agent: Thank you for reaching us, have a great day.
customer: Pamela Smith here.