customer: Hello. 
 agent: Hello. How may I assist you? 
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 agent: Yes, sure I will help you about it.May I know your travelling dates? 
 customer: My travel starts from 01/18 to 01/20. 
 agent: There is a flight 1008 with 1 connected flight which costs 100 in AA airlines. 
 customer: Ok, proceed for booking. 
 agent: Your booking is done. 
 customer: Thank you for your services. 
 agent: Thank you for contacting us.
customer: Myself Paul Clark. I want to travel from JFK to AUS to attend my sports event, can u help me for booking?