customer: Hi. 
 agent: Hello, how may I help you? 
 customer: I want to book a ticket from MCO to JFK, can you help me? 
 agent: Sure, what are your willing dates to travel? 
 customer: My travel dates are 02/07 and 02/09. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: Ok, there is a flight 1003 in Southwest airline matching your details with price 100. Shall I proceed? 
 customer: Book the ticket in the name of Anna Campbell. 
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 customer: Thank you for booking. 
 agent: You are welcome, have a nice journey.
agent: Ok, your booking is done.