customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: Can you help me in booking my flight ticket from OAK to SEA? 
 agent: Can I know your name for booking your flight ticket? 
 customer: My name is Kimberly Martin. 
 agent: May I know your itinerary dates please? 
 customer: My preferable journey dates are Aug 22 and Aug 24. 
 agent: Do you have any other requirements that you are looking for? 
 customer: I prefer connecting flight for this trip. 
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 customer: Please reserve my ticket in this flight. 
 agent: Your booking is done on Spirit airlines. 
 customer: Thank you for booking my ticket. 
 agent: Welcome.
agent: There is a direct flight-1014 in business class, shall I proceed?