customer: Hi. 
 agent: Hello, how may I assist you? 
 customer: I am Amanda Lewis. I just want to book a ticket from NC-CLT to NY-EWR. 
 agent: Ok, may I know your preferable dates please? 
 customer: My travelling dates are from 08/02 to 08/04. 
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 customer: Make sure that price limit is 500 and connection limit is 1. 
 agent: Yes, there is flight 1024 of AA airlines available for you. 
 customer: Yes. book the ticket. 
 agent: Ok, your booking is confirmed. 
 customer: Thank you for quick response. 
 agent: Thank you for reaching us.
agent: Please wait for a minute.