customer: Hello. 
 agent: Hello, how can I assist you? 
 __ 
 agent: Sure, may I know your name? 
 customer: Myself Larry Lewis. 
 agent: Please give me a moment to check your ticket status. 
 customer: Sure, I will wait for your response. 
 agent: I found your reservation, could you provide your itinerary dates? 
 customer: Sure, my travel dates are from July 19 to July 21. 
 agent: May I know your genesis and terminus airport codes? 
 customer: My airport codes are PHL and PHX. 
 agent: Do you have any specifications? 
 customer: I would prefer connecting flight for my trip. 
 agent: Let me know if you have any preferences. 
 customer: I don't have any other specifications. 
 agent: Spirit airlines with flight 1027 is providing a connecting flight and ticket costs you 100 in economy class. 
 customer: Ok, please confirm my ticket. 
 agent: Your ticket is confirmed Larry Lewis. Flight departs at 14:00 hours and arrives at 23:00 hours. 
 customer: Thank you for booking. 
 agent: Thank you for choosing us.
customer: I would like to change my reservation due bad weather condition at my destination location, can you please help me out with that?