customer: Hello. 
 __ 
 customer: I have to attend a Live Concert at Seattle, could you please help me with booking a flight ticket from HOU to SEA? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: I would like to depart on Apr 4th and return on Apr 6th. 
 agent: Do you have any other specifications? 
 customer: I am looking for a connecting flight. 
 agent: Please help me with your name for booking. 
 customer: I am Nancy Scott. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, not an issue. 
 agent: Thank you for reaching us. 
 customer: Anyways, thank you for the information.
agent: Hello, how may I be at your service today?