customer: Hi. 
 agent: Hello, how may I aid you today? 
 customer: I need a flight to Charlotte on 11/12 to attend the party with my friends at the beach. So, please book a flight from Minneapolis, MSP. 
 agent: Sure, when would you like to return on? 
 customer: I planned to return on 11/14. 
 agent: Ok, can I know your destination airport code? 
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 agent: Do you need halt in between the journey? 
 customer: Yes. 
 agent: May I know your good name please? 
 customer: I am Emma Jones. 
 agent: We found a direct flight, are you comfortable. 
 customer: No. Do not proceed. Thank you. 
 agent: Ok, thank you for reaching us.
customer: Charlotte, CLT.