customer: Hello. 
 agent: Hello. How can I assist you at this moment? 
 __ 
 agent: Sure, I will assist you with that. Can you please mention your preferable travel dates? 
 customer: I would like to travel on Oct 5 and again I will return back on Oct 7. 
 agent: May I know your name for further process? 
 customer: Myself Jessica Smith. 
 agent: Do you need any specific depart and arrival time for this trip? 
 customer: No, I don't have any particular timings. 
 agent: Do you have any another specifications? 
 customer: No. 
 agent: Ok, please hold on a moment. 
 customer: Sure. 
 agent: AA flight available with connection limit 1 and fare is 100, shall I confirm this economy class flight? 
 customer: Yes, please go ahead and reserve the ticket. 
 agent: Your flight ticket is booked successfully, flight number is 1027. 
 customer: Thank you very much for reserving the ticket. 
 agent: You are welcome Jessica Smith.
customer: Can you please help me in reserving the ticket from MSP to OAK?