customer: Hi. 
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 customer: Dorothy Green here. 
 agent: How can I help you? 
 customer: Can you please help me in cancelling my recent reservation? As I'm no more interested to do journey right now. 
 agent: Sure, just a moment please? 
 customer: Sure, take your own time. 
 agent: I am sorry no reservation found on your name. Thank you for choosing us. 
 customer: That's ok, thank you for giving the information.
agent: Hello.