customer: Hello, I am Raymond Parker. 
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 customer: Can you please book a flight ticket to BOS as I want to attend for my sister's birthday? 
 agent: Sure, may I know your travelling dates? 
 customer: My travelling dates are from 12/28 to 12/30. My origin point is PHX. 
 agent: Thanks for waiting, there is no flights found on your requirements. 
 customer: It's ok, thanks for the information. 
 agent: Thank you.
agent: Hello, how may I aid you today?