customer: Hi. I am Samuel Thomas. 
 agent: Hello, How can I best assist you now? 
 customer: I would like to travel from ORD to IAH for an important meeting, can you please search is there any flight available for me? 
 agent: Sure, please let me know your journey dates for further booking. 
 customer: My trip dates are Jul 25 to Jul 27. 
 agent: Do you like to go with a economy class or business class? 
 customer: I am ok with any class. 
 agent: Do you require any stopovers in your journey? 
 customer: I need a direct flight. 
 agent: Please be on hold for sometime to check the suitable flight for your journey. 
 customer: Sure. 
 agent: We are sorry to say that, there is no direct flight found on your requested dates. 
 __ 
 agent: Thanks for consulting with us.
customer: No issue, thank you.