customer: Hi. 
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 customer: Help me with booking ticket from AUS to CLT. 
 agent: May I know your itinerary dates? 
 customer: Ok, my planned dates are from Aug 22 to 24. 
 agent: May I know your connection limit? 
 customer: I need a connecting flight. 
 agent: Which class do you prefer? 
 customer: I am ok with any class. 
 agent: May I know your name? 
 customer: Sure, I am Susan Davis. 
 agent: UA airlines with flight 1016 is providing a connecting flight and ticket costs you 100 in economy class. 
 customer: Confirm it please. 
 agent: Your ticket is confirmed Susan Davis. Flight departs at 20:00 hours and arrives at 12:00 hours. 
 customer: Thanks for your help. 
 agent: Thank you for choosing us.
agent: Hello, how may I aid you?