customer: Hello, Donald Garcia is my name. 
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 customer: I need a direct flight to attend for an interview. Can you please book a ticket to Chicago, IL - ORD? 
 agent: Sure, will you help me with your dates of travel? 
 customer: My scheduled dates are on 06/22 and 06/24. 
 agent: Ok, let me know your boarding point. 
 customer: My boarding is Austin, TX - AUS. 
 agent: Ok, please standby. 
 customer: Sure. 
 agent: Thanks for your time. Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Ok, no issues. Thank you. 
 agent: Thank you for availing us.
agent: Hello, how may I oblige you today?