customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: I am Catherine Wright. Can you please help me in booking a flight ticket from PHX to JFK to attend a music festival? 
 agent: Sure, we are here to help you. Can you share me your travelling dates? 
 customer: Thank you. I am planning to depart on Mar 19 and return on Mar 21. 
 agent: Do you need any halt in between your journey? 
 customer: No, I need a direct flight. 
 agent: Ok, wait for some time. 
 customer: Sure. 
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 customer: Ok, no problem. Thank you for the information. 
 agent: Thanks for approaching us.
agent: Thanks for waiting there are no flights found on your details.