customer: Hello. 
 agent: Hello, how may I provide assistance for you? 
 customer: I am Ronald Anderson. I am planning to book a ticket to attend a music event at HOU. Can you please help me out to book a ticket for me? 
 agent: Sure, could you please provide your travelling dates to search for the flight? 
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 agent: Ok, may I know your source code? 
 customer: My source code is CLT. 
 agent: Ok, there is a flight 1012 in Frontier airline matching your details with price 300. Shall I proceed? 
 customer: Sure. Yes, you can book it. 
 agent: Ok, your booking is done. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us, have a safe journey.
customer: I would like to travel on 07/10 and return back on 07/12.