customer: Hello. 
 agent: Hello. How may I help you? 
 customer: can you aid me to book a flight ticket from SFO to LAS? 
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 customer: Jack Moore here. 
 agent: Tell me your travel dates please? 
 customer: Sure, my planned travel dates are July 19 and July 21. 
 agent: Are you looking for a stopover in your journey? 
 customer: I need a connecting flight. 
 agent: Any other preferences? 
 customer: No, other preferences. 
 agent: Please wait. 
 customer: Sure, I will wait. 
 agent: Thanks for your patience. I have found southwest airlines which is a stopover flight. 
 customer: Please proceed. 
 agent: Yes, I have confirmed your flight ticket with flight number 1018. 
 customer: Thank you for your help. 
 agent: Thank you.
agent: Sure. May I know your name please?