customer: Hello. 
 __ 
 customer: My name is Stephanie Carter. 
 agent: Hope you are doing well. 
 customer: Actually my assistant booked my reservation, but due to a misunderstanding, she booked the reservation on the wrong date. 
 agent: Ok. 
 customer: Could you please change my existing reservation? 
 agent: Sure, I am here to help you. Please wait for a moment to check your details. 
 customer: Sure, take your time. 
 agent: Sorry, there is no reservation found on your name in my records. 
 customer: That's ok. 
 agent: Do you want to know anything else? 
 customer: No, thank you for your time. 
 agent: Welcome.
agent: Hello, good morning. How may I help you today?