customer: Hello. 
 agent: Hello, how can I guide you for today? 
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 agent: I am glad to help you in booking your flight ticket. Can you please provide your planned dates of journey? 
 customer: My planned travelling dates are from Oct 21-23. 
 agent: Jessica King, would you like to travel in an economy class or in a business class? 
 customer: I am comfortable with both. 
 agent: I have found a flight with 1 connecting flight having a ticket fare of 400 which is provided by Hawaiian airlines in a business class. Shall I proceed with the booking? 
 customer: Yes, please proceed. 
 agent: I have booked your flight ticket with the flight 1010 and your return journey will be in the evening. 
 customer: Thank you for helping me. 
 agent: You are always welcome, thank you for employing our service. Have a safe journey.
customer: I am Jessica King. I want to book a flight ticket from HOU to AUS. Could you help me in booking?