customer: Hi, I am Jacob Robinson. 
 agent: Hello, How can I assist you? 
 customer: I would like to enjoy sky view observatory in Settle on 10/30. Can you make a return ticket reservation on 11/01? 
 agent: Sure, Please help me with your journey codes. 
 customer: Sure, I am heading towards Seattle SEA from MSP. 
 agent: Please wait a moment. 
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 agent: Sorry, No flights found with your preferable dates. 
 customer: Ok, not an issue. Thank you for your assistance. 
 agent: Thank you for reaching us.
customer: Sure.