customer: Hello. 
 agent: Hello, how may I guide you? 
 customer: I am Emily Green. I would like to book a ticket from MSP to BOS. 
 agent: Sure, can I know your preferable dates? 
 customer: I am starting on 06/18 and return back on 06/20. 
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 customer: Yes, pleas eproceed. 
 agent: Your ticket is booked. 
 customer: Thank you for the help. 
 agent: Thank you, have a good day.
agent: I found a flight 1018 of AA airlines matches with your preferences, can I proceed?