customer: Hi. 
 agent: Hello, how can I help you? 
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 agent: Sure, can you share me your travelling dates? 
 customer: My travelling dates are 12/07 and 12/09. 
 agent: May I know your journey locations? 
 customer: My preferred airport codes are PHX and IAD. 
 agent: Ok, wait for some time. 
 customer: Ok. 
 agent: Thanks for waiting there is no flights found on your details. 
 customer: Ok, no issues. Thank you for your information. 
 agent: Thanks for choosing us.
customer: I am Stephanie Clark, can you help me to book a flight with 1 connection?