customer: Hello, I am Susan Smith. 
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 customer: I want to book a ticket from DCA to MSP for visiting Mill city museum. Can you help me in that? 
 agent: Sure, we are here to help you. Kindly mention your preferable dates on which you want to travel? 
 customer: My travelling dates are 10/21 to 10/23. 
 agent: Do you have any other specifications to be met? 
 customer: Yes, My price limit is 5000 with single connection. 
 agent: We are glad to inform you that we found an UA airline which is as per your requirement. Shall I proceed to book? 
 customer: Ok, You please proceed with it. 
 agent: Your booking has been reserved with flight number 1024. 
 customer: Thank you for your service. 
 agent: Thanks for contacting us, have a pleasant journey.
agent: Hello Susan Smith. What kind of service you are expecting from us?