customer: Hello,. 
 agent: Hello. 
 customer: I am Anna Wilson. 
 agent: How can I help you today? 
 customer: Can you please check the flights availability in the evening to Austin to attend a conference? 
 agent: Sure, can you share me your trip dates? 
 customer: My trip dates are, July 12th and 14th. 
 agent: Can you share me your travelling airport codes? 
 customer: My source and destination codes are, EWR to AUS. 
 agent: Do you have any class preference? 
 customer: No, I am comfortable with any class. 
 agent: Do you need any break in between journey? 
 customer: Yes, I need a break in between journey. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: I found a flight with the price of 100 and 1 connection limit. Can I proceed to booking? 
 customer: May I know the depart time please? 
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 customer: Ok, proceed with the booking. 
 agent: Your ticket has been reserved. 
 customer: Thank you for confirming my ticket. 
 agent: Thank you for reaching us. 
 customer: May I know the flight details?
agent: Depart time in the 12 Am.