customer: Hello, I am Scott Collins. 
 agent: Hello, how can I aid you? 
 customer: I want to visit HOU, can you help me with single connection of flight? 
 agent: Sure, can you help me with your journey dates? 
 customer: My depart is on 12/22 and return on 12/24. 
 agent: May I know your origin point? 
 customer: My origin is PHL. 
 agent: Sorry, no flights found on your given details. 
 __ 
 agent: Thank you for reaching us.
customer: No problem, thank you.