customer: Hello. 
 agent: Hello. 
 customer: I am George Lopez. 
 agent: Lopez, how may I guide you? 
 customer: I heard there is a workshop going on in New York City. Can you please help me to book a flight from my home town SFO to EWR? 
 agent: Sure, I am here to help you. Can you please provide me your journey dates? 
 customer: Ok, my itinerary dates are on 10/04 and back on 10/06. 
 agent: Please wait for a moment. 
 customer: Ok, make sure that the connection limit 1. 
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 customer: Yes, please confirm the ticket. 
 agent: Lopez, your ticket is booked with the flight-1000. 
 customer: Thank you for your help. 
 agent: You are welcome, thank you very much for contacting us.
agent: There is a flight with JetBlue airlines and the ticket cost is 100 only. Would you like me to proceed for booking?