customer: Hello. 
 agent: Hello, how may I help you? 
 customer: Can you please reserve me a flight ticket from DFW to SFO? 
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 customer: My planned dates of journey are Aug 11 and Aug 13. 
 agent: May I know your name? 
 customer: My name is Gary Evans. 
 agent: May I know your connection limit? 
 customer: I prefer connecting flight. 
 agent: Is there any preferences? 
 customer: I prefer normal cost airlines for this trip. 
 agent: Sorry, there are no flights found on your travel dates. 
 customer: Ok, not an issue. Thank you for providing information. 
 agent: Thank you for choosing us.
agent: Sure, I am here to help you. Can you please share your travel dates?