customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I want to travel from PHL to MCO. Can you help me to book a flight ticket? 
 agent: Can you share your trip dates? 
 customer: I want to travel in the flight on Apr 03 and Apr 05. 
 agent: Do you need any connections? 
 customer: I want to have a connecting flight. 
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 customer: No. 
 agent: May I know your name? 
 customer: George Miller. 
 agent: Connecting flight number 1027 with price 100 in economy class is available. Is it ok? 
 customer: Proceed to booking. 
 agent: Your ticket is booked. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
agent: Are there any other preferences?