customer: Hello. 
 agent: Hello, how may I address you? 
 customer: I am Janet Davis. Can you please cancel my reservation as the food festival which I have planned to attend got postponed? 
 agent: Sure, let me check the current status and revert to you. 
 customer: Ok. 
 agent: There is no reservation found in our data base by the name you mentioned above. 
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 agent: Thank you for reaching us.
customer: It's ok, thank you for your response.