customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I am Emma Jackson, I want to reserve my ticket from MSP to JFK. Could you please help me with booking? 
 agent: Sure, can I know the travel dates please? 
 customer: My travelling dates are from 08/12 to 08/14. 
 agent: Ok, wait a moment please. 
 __ 
 agent: There is a flight in Frontier airline with price 100, can I book it? 
 customer: Sure, you can book it. 
 agent: Your ticket has been booked with flight number 1008. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for approaching us.
customer: Sure, I will wait for your response.