customer: Hi. I am George Thomas. 
 agent: Hello, how can I serve you? 
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 agent: Ok. 
 customer: So, can you help me with it? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Please wait for a while, I will check your reservation. 
 customer: Ok. 
 agent: Thank you for your time, there is no reservation found on your name. 
 customer: That's ok. Thank you for the response. 
 agent: Thank you for availing us.
customer:  I want to cancel my recent reservation, because I want to travel  with my friends by road.