customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: I would like to travel to Dallas & Fort Worth to attend a meeting. can you please reserve a plane ticket from Phoenix? 
 agent: Sure, can you please mention with your dates of travel? 
 customer: Thank you. I would like to travel on the dates of Feb 11 and Feb 13. 
 agent: Ok, may I know your respective airport codes please? 
 customer: The respective airport codes are PHX and DFW. 
 agent: Do you have any other requirements please? 
 customer: I always willing to travel in a single connecting flight, so please search the flight with this requirement. 
 agent: Are you expecting any other specifications please? 
 customer: No, thank you for asking. 
 agent: There is a connecting flight of fare 200 with the UA airline, shall I proceed with this booking? May I know your name please? 
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 agent: Ok Helen, I have reserved your ticket with the flight number 1002. 
 customer: Thanks a lot for your guidance in reserving my ticket. 
 agent: You are welcome, have a safe journey.
customer: Yes, I am ok with this flight. Please reserve a flight ticket with the name Helen Hernandez.