customer: Hi. 
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 customer: I am Barbara Carter. 
 agent: How can I aid you today? 
 customer: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me? 
 agent: Sure, please wait for a while, I will check the reservation on your name and revert to you. 
 customer: Ok. 
 agent: Thank you for waiting, there is no reservation found on your name. 
 customer: That's Fine. Thank you. 
 agent: Thank you for contacting us.
agent: Hello.