customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I'm Mark Anderson. 
 agent: Hi Mark. 
 customer: I am planning to visit New York, NY- EWR from Oakland, CA- OAK. 
 agent: Ok, when would you like to travel? 
 customer: From 04/07 to 04/09. Please help me in booking. 
 agent: Do you any other specifications? 
 customer: I need 0 connections for my ticket. 
 agent: Sorry, there is no flight matches with your requirements. 
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 agent: Thank you for connecting with us.
customer: Ok, no problem. Thank you for your help.