customer: Hi, I am Deborah Gonzalez. 
 agent: Hello. How may I help you? 
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 agent: Ok, please mention your preferable dates to go. 
 customer: My travel dates are 10/05 and 10/07. 
 agent: There is a connecting flight-1021 on AA airlines with price 100, shall I book it? 
 customer: You can proceed with booking. 
 agent: Ticket has been confirmed on your name. 
 customer: Thanks for the help. 
 agent: Welcome Deborah Gonzalez.
customer: Can you please help me with booking a flight ticket from OAK to IAD?