customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: I am planning to book a ticket from JFK to LAX. Can you please help me out? 
 agent: Sure, may I know your travelling dates? 
 customer: I am planning to travel on Mar 16 and return back on Mar 18. 
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 customer: I am looking for a connecting flight. 
 agent: Any other requirements to be met? 
 customer: I am looking for a business class. 
 agent: May I know your good name? 
 customer: My name is Jason Thompson. 
 agent: Sorry, there are no flights found with your given details. 
 customer: That's fine, thank you for your service. 
 agent: Thank you for reaching us.
agent: Do you have any connection limit?