M: Ma'am, come in, please. ,F: Excuse me, are you a manager? ,M: Yes, what can I do for you? ,F: Well, I have received such poor service from your employees this morning. I felt I had to let you know. ,M: I'm sorry, ma'am. Please tell me what happened. ,F: I was asking that woman over there in the black dress where the men section was. And she completely ignored me while continuing to talk on her cellphone. ,M: That's not OK. ,F: There's more, I waited outside the changing room for 10 minutes only to find the person inside was another staff member.
(A) M: So, in this changing room, you waited for 15 minutes? Oh, that's really terrible. (B) M: Really? You mean in this office you find the person outside was another staff member? (C) M: I am sorry. You spoke so rapidly that I did not catch the meaning of what you said. Could you repeat that? (D) M: So, just now you have received such poor service from my manager outside the mall?
C