M: Hello. This is the China Telephone Company. What can I do for you? ,F: Is this the Complaints Department? ,M: Yes, it is. ,F: I want to complain about the bill I received this month. I don't think I've made that many phone calls. Have their rates gone up? There must be a mistake in your billing.
(A) M: Why do you think the telephone bill was not accurate? How much is ti? (B) M: Yes, your telephone line was always busy. But you still got a low bill, that's strange. (C) M: Do you mean that the telephone call was not clear. As IT department, I'll help you to solve it. (D) M: I’m sorry, I didn’t understand. Could you repeat a little louder, please?
A