customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: Can you please help me in reserving my flight from PHX to reach AUS, as I have a meeting on environment with my students? 
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 customer: Sure, my travel dates are June 8th and June 10th. 
 agent: Do you have any connection limit? 
 customer: No, I don't have any connection limit. 
 agent: May I know your class preference? 
 customer: I prefer business class only. 
 agent: Is there any other specifications for you? 
 customer: I don't have any more specifications. 
 agent: On which name would you like me to book the flight? 
 customer: You can reserve on the name of Kenneth White. 
 agent: Ok, please wait for a while. 
 customer: OK, sure. 
 agent: Thank you for waiting and we have found a flight in business class with 1 connection in Southwest airlines and the fare of your flight will be 700. Do you like me to proceed your booking with this flight? 
 customer: Ok, please proceed. 
 agent: Ok, your ticket is reserved successfully and the flight number is 1019. 
 customer: Thanks for the help. 
 agent: Thank you for availing us.
agent: Sure, we are happy to help you. Please let me know your travelling dates.