customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out? 
 agent: Ok, please mention your name to check your reservation status. 
 customer: Sure, myself Stephanie Carter. 
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 customer: Not a big problem, anyway thank you for the information. 
 agent: Welcome Stephanie Carter. 
 customer: Thank you for searching.
agent: Thanks for your response, there is no reservation found under your name to cancel it.