customer: Hi. 
 agent: Hello, how may I help you? 
 customer: I need to travel from MCO to PHL, can you help me? 
 agent: When would you like me to book a ticket? 
 customer: My travel dates are 01/14 and 01/16. 
 agent: Is there any connection limit for you? 
 customer: I need a connecting flight which departs in afternoon. 
 agent: May I know your name? 
 customer: I am Kimberly Williams. 
 agent: Any other specification required for your journey? 
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 agent: Thanks for sharing your details, we are unable to provide flight in between your journey routes due to technical issues. 
 customer: That's ok. Thank you.
customer: Nothing.