customer: Hello. 
 agent: Hello. 
 customer: Nancy Thompson here. 
 agent: How can I assist you at this moment? 
 customer: I am a social activist, I have to host a campaign for orphans. Could you book my ticket from ORD to AUS? 
 agent: Sure, can you please share your travel dates to proceed further? 
 customer: My itinerary dates are 09/16 and 09/18. 
 agent: Give me a moment please. 
 customer: Sure. 
 agent: Southwest airlines is available with a ticket fare of 100 and 1 connection limit, shall I proceed to book your ticket with this flight? 
 customer: Please proceed. 
 __ 
 customer: Thank you. 
 agent: Thank you for approaching us, have a safe journey.
agent: Nancy Thompson, your ticket is booked with flight number 1019.