customer: Hello, I am Pamela Miller. 
 agent: Hello, how can I serve you? 
 customer: As my plan to visit Bishop arts which is at Dallas & Fort Worth got delayed. 
 agent: Ok. 
 __ 
 agent: Sure, please standby. 
 customer: Ok. 
 agent: Thanks for waiting, we have not found any reservation on your name to change. 
 customer: It's ok. Thank you for providing the kind information. 
 agent: Thank you for availing us.
customer: Can you please change my reservation?