customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Lisa Parker. I have to attend a Live Concert at Seattle, could you please help me with booking a flight ticket from AUS to SEA? 
 agent: Sure, may I know your trip dates? 
 __ 
 agent:  There is a flight available for you in AA airline with 1 connection. Shall I proceed with the booking? 
 customer: Please confirm the booking. 
 agent: Ok, your ticket is booked. 
 customer: I really appreciate your help, thank you for your service. 
 agent: Most welcome.
customer: I would like to take off on 07/31 and return on 08/02.