customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I would like to travel from ATL to SEA. Can you please help me in ticket booking? 
 agent: Sure, may I know your trip dates please? 
 customer: My trip dates are from 08/27 to 08/29. 
 agent: Ok, do you have any other requirements? 
 customer: I want a direct connecting flight. 
 agent: Can I know your name please? 
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 agent: Sorry, we regret to inform you that there is no flight available as per your request. 
 customer: It's ok, thank you. 
 agent: My pleasure.
customer: Ok. Myself Nicholas Turner.