customer: Hello, I am Nicole Moore. 
 agent: Hello, how may I help you? 
 customer: I would like to take a single connecting flight, so could you please help me out? 
 agent: Sure, can I know the airport abbreviations? 
 customer: My source and destination airport codes are LAX and PHL. 
 agent: Please share your journey dates. 
 customer: I would like to go on 12/26 and return back on 12/28. 
 agent: Sure, give me a moment. 
 customer: Ok. 
 agent: There is a flight available with Delta airlines, shall I book it? 
 customer: Ok, please proceed if it is a direct flight. 
 agent: Sorry, there is no direct flights available on your required dates. 
 customer: That's ok, I will reach my destination my other means of transportation. 
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 customer: Welcome.
agent: Ok, thank you for reaching us.