customer: Hello. 
 agent: Hello, how best can I assist you today? 
 customer: Please help me in booking flight ticket from EWR to MSP. 
 agent: Sure, when do you want to start and return on? 
 customer: My trip dates are Jan 16 to Jan 18. 
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 customer: I need a connecting flight. 
 agent: Do you have any other specifications? 
 customer: No. 
 agent: Can I know your good name? 
 customer: Justin Garcia. 
 agent: Thank you for your details, we found a connecting flight 1005 in southwest airline. Shall I proceed? 
 customer: You can book. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you.
agent: Do you need a connecting flight?