customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: My name is Jennifer Gonzalez. I am planning to travel from ATL to OAK to meet my friend, can you please help me for booking? 
 agent: Sure, Can you share me your trip dates please? 
 customer: My travelling dates are 10/30 and 11/01. 
 agent: Ok, wait for some time. We found Delta airline with single connection under fare of 100. Shall I proceed for booking with airline number 1007? 
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 agent: Your ticket has been confirmed. Thanks for connecting us.
customer: I want a direct flight flight, can you please recheck it with 0 connection?