customer: Hello. 
 agent: Hello, how can I aid you? 
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 agent: Sure, I can help you. Can you please provide your journey details? 
 customer: I would like to visit all the places in Detroit, MI - DTW. It is a round trip. I will start on 08/15 and return on 08/17. 
 agent: Please wait a moment. 
 customer: Sure. 
 agent: Thanks for your time. There is a flight with airline Southwest and airline number is 1007. Fare is 100 with one connection. Shall I proceed? 
 customer: Yes, you can. 
 agent: May I know your name? 
 customer: Joseph Scott is my name. 
 agent: Your ticket has been reserved. 
 customer: Thanks for booking my ticket. 
 agent: Thanks for connecting with us.
customer: I need a flight ticket, Can you please book a ticket?