customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: Can you help me in booking a flight ticket from MSP to EWR? 
 agent: Sure, I will help you. Please help me with your planned travelling dates. 
 customer: I want to travel on 02/11, and return on 02/13. 
 agent: Do you need a break in between your journey? 
 customer: I need a break in my journey. 
 agent: Please help me with your name. 
 customer: I am Kenneth Lewis. 
 agent: Do you have any other preferences in your journey? 
 __ 
 agent: Please allow me a minute. 
 customer: Sure. 
 agent: We have a connecting flight operated by Spirit Airlines with a fare of 200 only. Shall I book the flight ticket? 
 customer: Proceed with the booking. 
 agent: I have booked your ticket in the flight-1003. 
 customer: Thanks for the help. 
 agent: Thank you for reaching us. Have a great time.
customer: No.