customer: Hi. 
 agent: Hello. 
 customer: I am Nancy Thompson. 
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 customer: Can you help me in booking from ATL to BOS, as there is a musical concert at Boston? 
 agent: Sure, may I know your travel dates please? 
 customer: My journey dates are 04/17 to 04/19. 
 agent: Please hold on a moment. 
 customer: Ok. 
 agent: I found a flight for you in AA airlines with price 100. Can I book your ticket? 
 customer: You can book it. 
 agent: Ok, your booking is confirmed with flight number 1023. 
 customer: Thank you. 
 agent: Thank you for approaching us.
agent: How may I assist you?