customer: Hello. 
 agent: Hello, how may I assist you today? 
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 agent: Sure, can you please share your journey dates? 
 customer: My journey is from 01/05 to 01/07. 
 agent: Do you have any specifications? 
 customer: I need a connecting flight. 
 agent: We found a flight with Southwest airlines, flight number is 1019 with one connection and price is 100. 
 customer: Ok, go ahead. 
 agent: Ok, your ticket has been booked. 
 customer: Thank you. 
 agent: Thanks for choosing us.
customer: I am Benjamin Green. Please help me in booking my flight ticket from OAK to BOS for my business meeting?