customer: Hi. 
 agent: Hello, how may I help you? 
 customer: Please help me to book  a flight ticket from CLT to IAH. 
 agent: Sure, let me know your travel dates please? 
 customer: My trip dates are from Mar, 17 to Mar, 19. 
 agent: Ok, is there any class preference? 
 __ 
 agent: Do you have any time concern? 
 customer: No, I do not have time preferences. 
 agent: Do you need any airline preference? 
 customer: I am happy with an airline. 
 agent: May I know your connection limit? 
 customer: I need a single connecting flight. 
 agent: Can I know your name please to proceed further? 
 customer: Nicholas Robinson. 
 agent: United Airlines is providing connecting flight with the ticket fare of 200 and depart time is 19:00 hours, arrival time is 16:00 hours, Shall I proceed? 
 customer: Please proceed. 
 agent: Your ticket has been confirmed by flight number 1005 and an economy class. 
 customer: Thank you for booking. 
 agent: Thanks for choosing us.
customer: No.