customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I need to attend for a conference with my clients in PHL. Can you please make a reservation from LAX? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My planned dates are on Jan 29 and 31. 
 agent: Do you have any other specifications? 
 customer: I need a stopover in between my journey. 
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 customer: Patrick Wright is my name. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, thanks for your information. 
 agent: Thank you for reaching us.
agent: Please help me with your name for booking.