customer: Hi. Patricia Parker here. 
 agent: Hello. How can I help you? 
 customer: I would like to book a ticket from BOS to MSP, can you please help me with that? 
 agent: May I know your travel dates? Do you have any preferences? 
 customer: The travel dates are from 04/08 to 04/10. My depart time is at afternoon. 
 agent: Ok, AA airlines providing the flight-1018 with single connection and the flight fare is 200. Can I proceed? 
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 agent: Your booking is confirmed. 
 customer: Thank you. 
 agent: Thank you for choosing us.
customer: Please proceed.