customer: Hi. 
 agent: Hello, how can I guide you for today? 
 customer: I am Amanda Thomas. I would like to book a flight ticket from ORD to SFO, can you please help me in making an airline reservation? 
 agent: Can you please share on what dates you are willing to travel? 
 customer: My travelling dates are Jan 11th and Jan 13th. 
 agent: Do you have any airline preferences? 
 customer: No, I don't have any airline preference. 
 agent: Do you have any class preferences? 
 customer: No. 
 agent: Do you have any other requirements that you are looking for? 
 customer: I need a direct flight. 
 agent: Sorry, there are no flights available on your requested dates. 
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 agent: Thank you for contacting us, have a nice day.
customer: No issues, thank you.