customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: Can you aid me in booking a flight ticket from SFO to IAH? 
 agent: Sure, I will help you. Please send your travelling dates. 
 customer: Sure, I would like to go on Aug 20th and return back on Aug 22nd. 
 agent: Do you have any preferences? 
 customer: Make sure it is a single connecting flight. 
 agent: May I know your name please? 
 customer: Myself Deborah Jones. 
 agent: There is a connecting flight available with Southwest airline, shall I proceed? 
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 agent: Your booking is done with flight number 1002. Happy journey. 
 customer: Thank you for booking. 
 agent: You are welcome, have a nice day.
customer: Ok, please proceed for further.