customer: Hello. 
 agent: Hello. 
 customer: I am Elizabeth Wilson. 
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 customer: Can you please help me in booking my flight ticket from IAD to PHL? 
 agent: Sure, please provide me your travel dates. 
 customer: Ok, my travelling dates are 09/12 and 09/14. 
 agent: Frontier airline is providing flight for you with price 100. Shall I proceed? 
 customer: Ok, please proceed. 
 agent: Your ticket has been booked with flight-1019. 
 customer: Thank you. 
 agent: My pleasure.
agent: How may I assist you today?