customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Can you please help me in booking the flight ticket from BOS to CLT. 
 agent: Sure, let me know your trip dates? 
 customer: My travelling dates are in between June 16 and June 18. 
 agent: Do you prefer direct flight or connecting flight? 
 customer: Connected flight required. 
 agent: Is there any other specifications? 
 customer: No. 
 agent: May I know your name? 
 customer: I am Samantha Smith. 
 agent: We found a Jet blue airline with flight number 1018 and class is economy fare of 100 with one connection. Shall I proceed? 
 customer: Sure, proceed to book it. 
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 customer: Thanks for booking. 
 agent: Thank you for approaching us.
agent: Your flight ticket has been confirmed.