customer: Hello, I am Anna Wright. 
 agent: Hello, how may I assist you? 
 customer: Can you book a ticket from SFO to BOS? 
 agent: Sure, may I know your travel dates please? 
 customer: I am planning to start on 09/23 and return back on 09/25. 
 agent: Ok, hold on for a moment. Let me check the best flight for you. 
 customer: Make sure that connection limit is 1. 
 __ 
 customer: Yes, you can go ahead. 
 agent: Your ticket has been booked with 1007 flight number. 
 customer: Thank you for booking my ticket. 
 agent: Welcome, thank you for choosing us. Have a safe flight. 
 customer: You are welcome.
agent: I found a flight for you with Southwest airline and it costs you 200. Shall I proceed?