customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: I am Kimberly Hill. 
 agent: Ok. 
 customer: I am planning to go DFW to AUS, can you help me out? 
 agent: Sure Kimberly Hill, can I know the travel dates please? 
 customer: My travelling dates are 01/15 to 01/17. 
 agent: Ok, wait a moment. 
 customer: Sure. 
 agent: There is a flight for you in Southwest airline, shall I book it? 
 customer: My price limit is 5000. 
 agent: The price is 100. 
 __ 
 agent: I have booked your ticket with flight number 1004. 
 customer: Thank you for your help. 
 agent: You are welcome. Thank you for approaching us.
customer: Yes, you can proceed.