customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: Betty Hall here. I would like to book a ticket from CLT to OAK, can you please help me with that? 
 agent: Sure, could you please share me with your dates of travel? 
 customer: The travel dates are from 08/12 to 08/14. 
 agent: Ok, please wait for a moment. 
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 agent: There is a flight with the connecting flight of fare 100 and the airline is naming as Delta, shall I proceed with this ticket? 
 customer: Please proceed booking my ticket. 
 agent: Your ticket has been confirmed with the flight number 1029. 
 customer: Thank you for your help. 
 agent: You are welcome, have a happy journey.
customer: Ok sure.