customer: Hi. 
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 customer: I am Emily Evans here. I want to reserve my ticket from PHL to DCA, can you please help me out? 
 agent: Emily Evans, I am here to help you for this. When you are planning to travel? 
 customer: Sure, my willing to travel dates are from Jul, 16 to Jul, 18. 
 agent: Do you have any airline specifications? 
 customer: No, but I need a connecting flight. 
 agent: Do you have any other requirements? 
 customer: Not required. 
 agent: As per your information, I found a flight with Delta Airlines and the ticket fare is 100. Would you like me to make the booking now? 
 customer: Ok, please proceed. 
 agent: Your ticket is reserved in economy class with the flight-1022. 
 customer: Thank you for your help in booking. 
 agent: Thank you very much for contacting our agency.
agent: Hello. How may I guide you?