customer: Hello. 
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 customer: I am Joshua Baker. I want to book a ticket to PHX, for medical check up of my grand mother. Can you please find a flight from DFW? 
 agent: May I know your desired travel dates please? 
 customer: I would like to star my journey on 11/12 and my return will be on 11/14. 
 agent: Please wait a while. 
 customer: Ok, take your time. 
 agent: There is a flight with connection limit 1 and fare 200, flight number 1013 with Southwest airlines, shall I proceed for booking? 
 customer: Please proceed. 
 agent: Your ticket is booked. 
 customer: Thank you for booking. 
 agent: Thank you for your opting us. Have a nice day.
agent: Hello, how can I help you?