customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: Can you please help me in flight ticket booking process from CLT to AUS? 
 agent: Sure, can you please share your journey dates? 
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 agent: Are you looking for any preferred connections? 
 customer: I will prefer 1 break in between my journey. 
 agent: Do you have any other specifications to be met? 
 customer: I want to depart in morning time. 
 agent: Let me know your name to proceed further? 
 customer: Sure, my name is Scott Baker. 
 agent: We found a Frontier airlines, flight number-1029 connections-1 departure time-morning 3:00 hours class-economy and fare is 100. Shall I proceed with the booking? 
 customer: Please confirm this flight ticket for me. 
 agent: Sure, your ticket has been booked. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
customer: Thank you for your response, I want to take off on Sept 21 and book my return ticket also on Sept 23.