customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Could you please make a reservation with the name of Jacob Roberts to Oakland, OAK? 
 agent: Sure, may I know your planned travel dates? 
 customer: My planned travel dates are 06/27 - 06/29. 
 agent: Please share me your source point. 
 customer: My source is from Houston, IAH. 
 agent: May I know your good name? 
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 agent: We are glad to say that, we found an airline: Frontier, flight number: 1002 and price is 100. 
 customer: Ok, proceed with the booking. 
 agent: Your flight ticket has been reserved. 
 customer: Thank you for assisting me. 
 agent: Thank you for reaching us.
customer: I already mentioned above, please check it.