customer: Hello. 
 agent: Hello. How may I help you today? 
 customer: I am planning to attend music concert at ATL, can you please help me with booking a flight ticket from LAX? 
 agent: Sure, I am happy to help you with that. Can I know your name? 
 customer: My name is Janet Edwards. 
 agent: May I know your travelling dates? 
 customer: Sure, I would like to take off on Jan 7 and return on Jan 9. 
 agent: Do you have any other requirements? 
 customer: I would like to depart during evening time. 
 agent: May I know your connection limit? 
 customer: I am looking for a connecting flight. 
 agent: Please wait for a minute. 
 customer: Sure, take your time. 
 agent: Sorry to say that, there is no flight available based on your travelling dates. 
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 agent: Thank you for reaching us. 
 customer: You are welcome.
customer: Ok, no issues. Thank you for checking.