customer: Hello. 
 agent: Hello, how can I aid you? 
 customer: I want to attend for a family function in HOU. Can you please make a reservation from CLT? 
 __ 
 customer: Sure, I want to travel on Oct 28 and need to return on Oct 30. 
 agent: Do you need any specifications? 
 customer: I need a connecting flight. 
 agent: May I know your good name? 
 customer: Amy Perez here. 
 agent: There is a flight with the price of 100 having one connection and economy class. Can I proceed to booking? 
 customer: Ok, please proceed. 
 agent: Your ticket is confirmed in flight 1003. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Can I have your journey dates?