customer: Hello. 
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 customer: Betty Scott here, I would like to book a ticket from ORD to DTW. 
 agent: Ok. 
 customer: Can you please help me to book a ticket? 
 agent: Sure, I will help you. When you are planning to travel? 
 customer: My journey dates will be on 11/02 to 11/04. 
 agent: Help me with your specifications. 
 customer: I need a connecting flight. 
 agent: Thanks for sharing the details, there is a connecting flight available with fare 100 and 1004 number in Southwest airline. Shall I confirm it? 
 customer: You can proceed for booking. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you for choosing us, have a safe journey.
agent: Hello, how can I help you?