customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I want to book the flight ticket from DTW to IAH. Can you please help me? 
 agent: Ok, please provide me your name to book a ticket. 
 customer: My name is Cynthia Martin. 
 agent: Please may I know your dates of journey? 
 customer: My travel dates are Mar 7 and Mar 9. 
 agent: Please let me know your preferred connection limit. 
 customer: I need a single connection flight. 
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 customer: I am comfortable with any class. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: There is a connecting flight available with the airfare 100 and the airlines is Hawaiian. Can I book the flight 1002? 
 customer: Please proceed. 
 agent: Ok, the flight ticket is confirmed and the departure time is 23:00 Hours and return time is 10:00 Hours. 
 customer: Thank you for the help. 
 agent: Thank you for choosing our agency.
agent: Please let me know your class preferren.