customer: Hi. 
 agent: Hello, how can I serve you today? 
 customer: Can you please help me with booking a flight ticket from IAD to SFO? 
 agent: Yes, I am here to help you. Can I know on which dates you have planned to travel? 
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 agent: Ok, do you need any connection in between the journey? 
 customer: Yes, I need a connecting flight. 
 agent: Do you have class preference? 
 customer: I am comfortable with any class. 
 agent: Ok, please let me know if you have any other specifications to be met. 
 customer: I want to travel in normal cost airlines. 
 agent: Wait a minute please. 
 customer: Ok. 
 agent: Thank you for your time, we found a connecting flight at a price of 100 with flight number 1017 in economy class and departs in the evening which is provided by Delta airline. Shall I proceed? 
 customer: Please reserve the ticket on the name Shirley Clark. 
 agent: Sure, your ticket is booked on the name Shirley Clark. 
 customer: Thank you. 
 agent: Thank you for reaching us, have a good day.
customer: Thank you, my travel dates are Nov 06 and 08.