customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I am Nancy Jackson, want to travel from CLT to MSP. Can you please help me? 
 agent: Sure, let me know your specifications. 
 customer: My budget limit is 1000. 
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 customer: My trip dates are from 11/11 to 11/13. 
 agent: Unfortunately, there are no flights available based on your details. 
 customer: That's fine, thank you. 
 agent: Thank you for choosing us.
agent: Please share your planned trip dates.