customer: Hi. 
 agent: Hello. How can I assist you today? 
 customer: Can you please help me with booking a flight ticket from JFK to MSP? 
 agent: Sure, will you mention your travelling dates please? 
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 agent: Do you have any specifications about flight connections? 
 customer: I need a connecting flight. 
 agent: Do you have any preferences about class? 
 customer: No. 
 agent: Please mention your name. 
 customer: My name is Daniel Miller. 
 agent: There are no flights found under your preferable details. 
 customer: Ok, no issues. Thank you. 
 agent: Welcome, have a great day.
customer: My travel dates are Mar 25 and 27.