customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: I am looking for a direct flight for my journey, can you please check out is there any flight available for me? 
 agent: Sure, I will help you. Can I have your planned travel dates please? 
 customer: Thank you for accepting my request, my boarding is on May 30 and please book my return ticket on June 01. 
 agent: May I know your origin and destination airport codes please? 
 customer: Sure, I want to travel from EWR to DTW. 
 agent: Can I have your name please? 
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 agent: May I know your depart and return timings? 
 customer: I can manage with any timings. 
 agent: Do you have any other specifications? 
 customer: No. 
 agent: Catherine Lewis, no flights has been found on your planned travel dates. 
 customer: Oh! Sad to hear that. Anyway, I will find another alternative. Thank you for the information. 
 agent: Thank you for approaching us. 
 customer: Welcome.
customer: Sure, my name is Catherine Lewis.