customer: Hello. 
 agent: Hello, how can I help you? 
 customer: Can you please help me to make a reservation from MSP to EWR? 
 agent: Sure, please provide your travelling dates. 
 customer: I want to travel on June 12 and June 14. 
 agent: Ok, please let me know your connection limit. 
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 agent: Ok, Do you have any class preference? 
 customer: No. 
 agent: Ok, Is there any other preferences? 
 customer: No. 
 agent: Thank you for providing details, we did not find any flights with your given details. 
 customer: Ok, not a problem. Thank you. 
 agent: Please mention your name. 
 customer: My name is Donna Wilson. 
 agent: Thank you for choosing us. 
 customer: Welcome.
customer: I need a single connecting flight.