customer: Hello. 
 agent: Hello. How can I assist you now? 
 customer: Lisa Roberts here. I want to travel from PHL to MSP for attending a seminar. Can you please help me for booking the flight ticket? 
 agent: Sure, I will help you with that. Can I have your travel dates please? 
 customer: My travelling dates are from 06/19 to 06/21. 
 __ 
 customer: Please proceed for booking the flight ticket. 
 agent: Ok Lisa Roberts, your booking has done with flight number 1013. 
 customer: Thanks for helping me. 
 agent: Thank you for choosing us, have a great journey.
agent: Ok, please wait a moment to check flight availability. I have found a flight with connection 1 and price 100 in AA airlines. Shall I proceed with booking?