customer: Hello. My self Katherine Adams. 
 agent: Hello, how may I assist you? 
 customer: I would like participate in Dance show in Austin, will you please book a flight ticket? 
 agent: Sure, may I know your preferable dates? 
 customer: Sure, my planned dates are 02/29 and 03/02. 
 agent: OK, could you provide me your airport codes? 
 customer: Ok, actually I need to travel from IAH to AUS. 
 agent: Ok, wait for a minute. 
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 agent: Yes Adams, I found  a flight-1011 with Delta airlines, can I proceed? 
 customer: Sure, please proceed to book. 
 agent: Yes, your ticket is confirmed. 
 customer: Thank you for booking. 
 agent: Thank you for reaching us, have a safe journey. 
 customer: Most welcome.
customer: Sure, take your time.