customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am Christine Collins. I want to attend Religious festivals at Charlotte, Can you help me for booking a flight ticket please? 
 agent: Sure, on what dates are you planning to make your trip? 
 customer: My travelling dates are 05/12 and return on 05/14. 
 agent: How much airfare are you looking for? 
 customer: 500 is my price limit. 
 agent: Is there any class preference? 
 customer: No. 
 agent: Could you please provide me your airport codes to check the availability of flights? 
 customer: My travelling airport codes are ORD and CLT. 
 agent: Are you okay with a connecting flight or you need a direct flight? 
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 agent: Thanks for sharing your essentials. Currently there are no flights going on your way. 
 customer: No problem, thank you for your information. 
 agent: Thank you for approaching us.
customer: I need a connecting flight.