customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I am looking for a flight from ORD to CLT, can you help me in booking with this flight? 
 agent: Sure, I am here to help you in booking. Can you please share your travel dates? 
 customer: Sure, my planned travel dates are Sept 26th and Sept 28th. 
 agent: Ok, may I know your name? 
 customer: Sure, myself Donna Taylor. 
 agent: Do you have any specification? 
 customer: Please look for a connecting flight that's it. 
 agent: Sorry, no flights are available on your preferable travel dates. 
 __ 
 agent: Thank you for reaching us, have a nice day.
customer: That's ok, no problem. Thank you for the information.