customer: Hello. 
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 customer: I planned to meet my friend in DFW, can you please help me to book a flight ticket from OAK? 
 agent: Sure, can I know your good name please? 
 customer: I am Eric Williams. 
 agent:  When you are willing to travel? 
 customer: I prefer to travel on Apr 27 and Apr 29. 
 agent:  Would you let us know if you have any other preferences? 
 customer: I prefer to travel in a connecting flight. 
 agent: We found a connecting flight 1005 in JetBlue airlines at the cost of 200 with economy class. Can I proceed for booking? 
 customer: Ok, please confirm my booking. 
 agent: Your booking is done. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
agent: Hello, how may I serve you today?