customer: Hello. I am Joshua Johnson. 
 agent: Hello. How can I assist you today? 
 customer: I would like to book a ticket to Phoenix for delegates meet, can you please help me out? I am travelling on these dates 05/29 and 05/31. 
 agent: Sure, will you mention your preferable journey dates? Please mention your airport codes that you want to travel. 
 customer: I am flying from AUS to PHX. 
 agent: Please give me a moment. 
 customer: Sure. 
 agent: There is a flight with price 100 and the connections 1 is available. 
 customer: Ok, you can proceed with this flight. 
 agent: Your ticket is booked. The flight number is 1023 and the airline is Southwest. 
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 agent: Welcome, have a great day.
customer: Thank you for your services.