customer: Hi. 
 agent: Hello. How may I assist you today? 
 customer: I am Christine Jones. 
 agent: Nice meeting you Jones. 
 customer: Can you help me in booking from LAX to PHX? 
 agent: Sure, I will help you. Can you please provide your planned dates of travelling? 
 customer: My trip dates are 05/11 to 05/13. 
 agent: Please wait a moment to check the flights. 
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 agent: Based on your information, I have found a flight with 1 connection with the fare of 100. Is it ok for you? 
 customer: You can book it. 
 agent: Ok, your ticket has been booked in flight number 1004. 
 customer: Thank you. 
 agent: Thank you for approaching us, have a great journey.
customer: Sure.