customer: Hello. 
 agent: Hello. 
 customer: I am Raymond King. 
 agent: How can I aid you today? 
 customer: Can you please help me in booking my flight ticket from AUS to DCA? 
 agent: Sure, I am here to help you. Could you please help me with your travelling dates? 
 customer: Ok, my travelling dates are 03/10 and 03/12. 
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 customer: I need connecting flight. 
 agent: Ok, please wait for a while. There is a UA 1013 airline with fare of 100 and a halt in between the journey. 
 customer: Ok, sure. 
 agent: Your booking has been confirmed on name of Raymond King. 
 customer: Thank you. 
 agent: Thank you for approaching us, have a nice day.
agent: May I know your lay by's?