customer: Hi. 
 agent: Hello, how can I aid you today? 
 customer: I am Nicole Gonzalez. Would it be possible to cancel my reservation, which I have done with my name? 
 agent: Sure, please wait a moment. 
 customer: Ok, take your time. 
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 customer: That's ok, thank you for the response. 
 agent: Thanks for reaching us.
agent: Sorry to inform, no reservation found with your name.