customer: Hello. 
 agent: Hello. How can I help you? 
 customer: I want to book a flight ticket from LAX to SEA. Can you please help me in that? 
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 customer: My trip dates are Dec 19 to Dec 21. 
 agent: Do you have any connection limit preference? 
 customer: I need a connecting flight. 
 agent: Sorry, there are no flights found for the given dates. 
 customer: Ok, no problem. Thank you. 
 agent: May I know your name for documentation purpose? 
 customer: Myself Jennifer Harris. 
 agent: Thank you for choosing us.
agent: Sure, I will help you in booking. Can you please share your trip dates?