customer: Hello. 
 agent: Hello. 
 customer: Nicole Harris here. 
 agent: How can I assist you today? 
 customer: I need your help in booking of a flight ticket from DFW to DFW for an important business meeting, can you please help me out with booking of a flight ticket on those locations? 
 agent: Sure, I will glad to help you with that as per your convenience to serve you better as per my policy. 
 customer: Thank you. 
 agent: Will you mention your travelling dates please? 
 customer: Sure, I am planning to move on 07/28 and please book my return ticket on 07/30. 
 agent: Please give me a moment. 
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 agent: There is no flights under your requested details. 
 customer: Oh! So sad to hear that. Anyway, thank you for the information. 
 agent: Welcome, have a great day.
customer: Sure.