customer: Hi. Ryan Evans here. 
 agent: Hello. How can I support you? 
 customer: Can you please reserve me a flight ticket from DTW to OAK? 
 agent: Sure, to book a ticket may I know when would you like to travel? 
 customer: My trip dates are 06/14 - 06/16. 
 agent: Do you have any connection limit in between journey? 
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 agent: Is there any other requirements? 
 customer: My depart time should be in the evening. 
 agent: Can you please share me your name? 
 customer: Already mentioned above. 
 agent: Unfortunately there is no flight found with your matching details. 
 customer: No issues, thank you. 
 agent: Thank you.
customer: I need a single connection.