customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I had a final round Chess competition in Detroit, DTW. So could you find a flight from DFW? 
 agent: Sure, will you provide your travelling dates? 
 customer: Actually my Chess competition was on 02/24, so please check for the flight on these dates 02/23 and 02/25. 
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 customer: My name is Jerry White. 
 agent: Please give me a moment. 
 customer: Ok, take your own time. 
 agent: Unfortunately, there is no flights found under your details. 
 customer: That's fine, thank you for checking with my preferred details. 
 agent: Thank you for reaching us.Have a great day. 
 customer: Welcome.
agent: May I know your name please?