customer: Hello. Myself Laura Smith. 
 agent: Hello, how may I help you? 
 customer: Can you please help me in booking a flight ticket from PHL to AUS locations? 
 agent: Sure, may I know your preferable travelling dates? 
 customer: My travelling dates are from 04/02 and 04/04. 
 agent: The JetBlue airline with flight number 1025 is available having price as 100 and connection as 1. Shall I proceed? 
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 agent: Sorry, there is no plane on your requested travel dates. 
 customer: It's ok. Thank you for the information. 
 agent: You are welcome.
customer: Can you please check with direct flight?