customer: Hello. 
 agent: Hello. 
 __ 
 agent: What would like me to do? 
 customer: Actually, there is a small change in my trip. So, can you help me in changing my reservation? 
 agent: Yes, sure. 
 customer: Please check. 
 agent: Give me a moment to check is there any reservation under your name. 
 customer: Ok. 
 agent: Stephanie Carter there is no reservations under your name. 
 customer: That's fine for me. 
 agent: Thank you for choosing our service. 
 customer: Thank you for your quick response.
customer: I am Stephanie Carter.