customer: Hello. 
 agent: Hello, how may I lend a hand to? 
 customer: Please book a flight ticket from JFK to BOS. 
 agent: Sure, I am here to help you for this. Could you please share me your travel dates? 
 customer: Jan, 21 and Jan, 23 are my travel dates. 
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 customer: I need a connecting flight with economy class. 
 agent: Do you have any criteria? 
 customer: No. 
 agent: As per your data, there is a flight with Delta Airlines and the ticket fare is 100. Shall I proceed for this? 
 customer: Please proceed. 
 agent: For reserving the ticket. May I know your name please? 
 customer: Jason Robinson here. 
 agent: Your ticket is reserved in economy class with the flight-1021. Your depart time is 9:00 AM and again your arrival time is 10:00 AM. 
 customer: Thank you. 
 agent: Thank you very much for contacting our agency.
agent: Is there any other specifications regarding your journey?