customer: Hi, my name is Gregory Jackson. 
 agent: Hello. What can I do to make your experience better with us? 
 customer: I would like to book a connecting flight for my round trip to Oakland in order to attend a movie festival. 
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 customer: I have already mentioned it above. 
 agent: Please share your planned travelling dates. 
 customer: I need to start on 09/21 and return on 09/23. 
 agent: Could you please let me know your exact airport attributes? 
 customer: My nearest airport is OAK. 
 agent: May I know your price preference? 
 customer: It should be within 500. 
 agent: Thanks for giving details, just a moment I will check and get back to you. 
 customer: Sure. 
 agent: We found Southwest airline matching your request with one connection and the price 200. 
 customer: Ok, go ahead with this booking. 
 agent: Your ticket is confirmed with the flight number-1026. 
 customer: Thank you for your help. 
 agent: Thanks for approaching us. Happy journey.
agent: May I know your name please?