customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: Will you please help me to book a flight ticket from DTW to EWR? 
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 customer: My travel dates are Sept, 9 and Sept, 11. 
 agent: Do you have any connection limit? 
 customer: I would prefer single connection. 
 agent: May I know your name? 
 customer: Stephanie Carter here. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Not a problem, thank you for the information. 
 agent: Thank you for opting us.
agent: Sure, may I know the travelling dates?