customer: Hi. 
 agent: Hello. How can I assist you today? 
 customer: I am Rebecca Anderson. I want to book a flight ticket from CLT to OAK. Can you help me? 
 agent: Sure, can you please share your travel dates? 
 customer: Thank you. 02/24 and 02/26 are my travelling dates. 
 agent: Do you have any class preference? 
 customer: I am comfortable with any class. 
 agent: May I know your connection limit? 
 customer: I need a connecting flight. 
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 customer: I need to depart in the evening. 
 agent: Rebecca Anderson, I am sorry to inform you that there is no flight available at your request. 
 customer: No issue. Thank you for the information. 
 agent: You are welcome.
agent: Do you have any other specification that you are looking for?