customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: Please make a reservation with the name of Linda Young from CLT. 
 agent: Sure, may I know your destination airport code? 
 customer: I am heading to SEA. 
 agent: May I know your trip dates? 
 customer: My trip dates are Aug 05 and Aug 07. 
 agent: Do you have any connection limit? 
 customer: I need a single connecting flight. 
 agent: May I know your arrival and depart timings? 
 customer: I am comfortable to travel at any time. 
 __ 
 customer: No. 
 agent: Please be on hold. 
 customer: Sure. 
 agent: We found a connecting flight of fare 100 with airline Southwest and number is 1018. Can I reserve it? 
 customer: Ok, proceed with the booking. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for the help. 
 agent: Thank you for opting us.
agent: Do you have any other specifications?