customer: Hello. 
 agent: Hello, how can I serve you? 
 customer: Can you aid me to book a flight ticket from AUS to DCA? 
 agent: Sure, may I know the travelling dates? 
 customer: My trip dates are Sep 9 and Sep 11 respectively. 
 agent: Do you have any connection limit? 
 customer: I prefer for connecting flight. 
 agent: Do you have any other requirements? 
 customer: No other requirements. 
 agent: May I know your name? 
 customer: Catherine Mitchell here. 
 agent: Please wait a minute. 
 customer: Ok. 
 __ 
 customer: Please proceed. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for availing us.
agent: The economy class with flight number 1004 of Southwest airline is available having fare as 100 and connection as 0, is it ok for you?