customer: Hi. 
 agent: Hello. How may I assist you? 
 customer: I want to cancel my reservation, can you help me with that? 
 agent: Yes, can you tell me your name? 
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 agent: Sorry to inform you that there is no reservation found on your name. 
 customer: Ok, no issues. 
 agent: Thank you for contacting us. 
 customer: Thanks for the response.
customer: Sure, Christine Anderson here.