customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: I want to travel from CLT to JFK for my business trip, can you please reserve a flight ticket between those locations? 
 agent: Sure, may I know your travelling dates? 
 customer: Thank you for taking my request, my boarding is on Mar 10 and please reserve my return ticket on Mar 12. 
 agent: May I know your connection preferences? 
 customer: Sure, I will prefer single connection. 
 agent: Do you have any requirements? 
 customer: Yes, my return would be in morning time. 
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 customer: That's fine, you can proceed with booking now. 
 agent: May I know your name? 
 customer: Sure, my name is Anthony Moore. 
 agent: Your booking is done. 
 customer: Thank you for your help in my ticket booking. 
 agent: Welcome.
agent: There is a connecting flight 1019 of Delta airlines, can I proceed?