customer: Hello. 
 agent: Hello. How may I help you? 
 customer: Can you help me to book a flight ticket from IAD to MCO? 
 agent: May I know your travel dates? 
 customer: My travel dates are May, 17 and May, 19. 
 agent: Do you like to go with a connecting or direct flight? 
 customer: I need connecting flight. 
 agent: May I know if you prefer to have any other comforts in your journey? 
 customer: No more specifications. 
 agent: Can I know your good name to proceed further? 
 customer: Nicholas Rodriguez here. 
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 customer: Please proceed. 
 agent: Ok, your ticket is reserved in an economy class and the flight number is 1027. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Delta Airlines is providing connecting flight with the ticket fare of 200 and depart time is 3:00 hours, arrival time is 00:00 hours. Shall I proceed?