customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: I want to travel from OAK to SEA. Can you help me to book a flight ticket? 
 agent: Sure, may I know your travelling dates? 
 customer: I want to fly in the flight on Sept 29 and Oct 01. 
 agent: Do you need any specification? 
 customer: I want to travel in a connecting flight. 
 agent: Please wait a moment. 
 customer: Ok, take your time. 
 agent: There is a flight with one connection and the price is 200 in Southwest Airlines, can I proceed with the reservation? 
 customer: Proceed to booking. 
 agent: Your ticket has been reserved with the flight number 1026. 
 customer: Thank you for your help. 
 __ 
 customer: Janet Clark. 
 agent: Thank you for reaching our service.
agent: May I know your name?