customer: Hello, I am Shirley Nelson. 
 agent: Hello, how may I aid you today from my end? 
 customer: Can you render me in booking an first class ticket from CLT to AUS? 
 agent: Sure, I am glad to help you out. Please provide me your trip dates. 
 customer: I am planning to start on 09/28 and return back on 09/30. 
 agent: Here is a flight with 1 stop and price is 100 in economy class, can I proceed with it? 
 customer: Yes, you can go ahead. 
 agent: Your ticket has been booked with 1001 Delta airlines. 
 customer: Thank you for the support. 
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 customer: You are welcome.
agent: Thank you for reaching us.