customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: Can you help me to book a flight from MSP to LAS? 
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 customer: My travelling dates are Sept 17 and 19. 
 agent: Do you need a connecting flight? 
 customer: I prefer connecting flight. 
 agent: Do you have any other specifications? 
 customer: I want to return at morning. 
 agent: May I know your name, please? 
 customer: My name is Deborah Wright. 
 agent: Sorry, there are no flights available on your travelling dates. 
 customer: No issues, thank you for your time. 
 agent: Thank you for reaching us.
agent: Sure, could you please help me with your travelling dates?