customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am William Robinson. Can you help me in ticket booking from DFW to DEN? 
 agent: Sure, can you please specify me your dates of travel? 
 customer: My travelling dates are from 11/13 to 11/15. 
 agent: Please wait for a moment. 
 customer: Sure. 
 agent: There is a connecting flight 1003 o Spirit airlines, shall I proceed? 
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 agent: Your booking is done. 
 customer: Thank you.
customer: Please proceed.