customer: Hello. 
 agent: Hello, how may I assist you now? 
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 agent: Ok, may I know your journey dates? 
 customer: I planned my journey on the dates Feb 22 and Feb 24. 
 agent: Do you need a connecting flight? 
 customer: I am looking for a connecting flight. 
 agent: May I know your name? 
 customer: Myself Eric Gonzalez. 
 agent: Flight-1001 is available for you with 1 connection by Hawaiian Airlines. Can I book it? 
 customer: Please book. 
 agent: Your ticket is reserved, thank you for choosing us. 
 customer: Thank you for your help.
customer: Can you aid me to book a flight ticket from OAK to JFK?