customer: Hello. 
 agent: Hello. 
 customer: I am Patricia Lee. 
 agent: Patricia Lee, how may I render you? 
 customer: I have a plan to attend the nature festival in Seattle, can you please book a flight ticket from PHL to SEA? 
 agent: Sure, please provide your itinerary dates. 
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 agent: Do you have any specifications? 
 customer: I need a lay by. 
 agent: Sorry, no flight is providing service on your planned dates. 
 customer: Ok, not an issue. Thank you. 
 agent: Thank you for reaching us.
customer: My planned journey dates are Oct 15th and Oct 17th.