customer: Hi. 
 agent: Hello. How can I assist you at this moment? 
 customer: I am Betty Robinson. I am planning to travel from DTW to LAS, can you help in booking? 
 agent: Sure Betty, I am happy to help you with that. Can I have your travel dates please? 
 customer: My travelling dates are 07/06 to 07/08. 
 agent: Ok, please wait a moment. 
 customer: Ok. 
 agent: Sorry Betty Robinson, no flight is available to you on your dates due to some weather conditions. 
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 agent: Thank you for choosing us, have a good day.
customer: That's ok, thank you for your help.