customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: Could you please help me in flight ticket booking process from AUS to CLT? 
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 customer: Thank you for your response, I want to take off on May 31 and book my return ticket also on June 02. 
 agent: Do you have any other specifications? 
 customer: I need 1 break in between my journey. 
 agent: Ok, wait for some time I will check and get back to you. 
 customer: Ok. 
 agent: There is a flight with your requirement, airline is Spirit with price 300 and single connection. 
 customer: That's fine, please confirm this flight ticket for me. 
 agent: Shall I proceed with booking? 
 customer: Please proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your service. 
 agent: May I know your name? 
 customer: Sure, my name is Gregory Garcia. 
 agent: Thanks for approaching us. 
 customer: Thank you.
agent: Sure, we are here to help you. Can you share me your travelling dates to book a flight ticket?