customer: Hi. 
 agent: Hello. How can I assist you today? 
 customer: Please cancel my recent reservation, which I have done, due to the climate I have to cancel that. Hoping that you are helping me out. 
 agent: Sure, I will help you on that. 
 customer: Thank you. 
 agent: Please mention the name for checking the reservation. 
 customer: Sure, I am Daniel King. 
 __ 
 customer: Sure, get back with the information. 
 agent: Thank you for waiting. There is no reservation found under your name. 
 customer: It's ok, not an issue. Thanks for your service. 
 agent: Thank you for reaching us. Have a great day.
agent: Please give me a moment for checking the reservation status.