customer: Hello. 
 agent: Hello. 
 customer: I am Janet Jones. 
 agent:  Janet Jones. How can I help you? 
 customer: Could you please aid me to reserve a direct flight for my journey? 
 agent: Sure, can you provide genesis and terminus airport codes? 
 customer: Thank you. The genesis and terminus airport codes are DTW and BOS. 
 agent: Can you provide me your travel dates? 
 customer: I would like to travel on the dated of Jan 30 and Feb 01. 
 agent: Do you have any requirements? 
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 agent: Give me a moment. 
 customer: Ok, take your time. 
 agent: Hawaiian Airlines with flight 1002 is providing service on your route. 
 customer: Ok, please go ahead with the ticket booking. 
 agent: Your ticket is booked. 
 customer: Thank you for your help. 
 agent: Thank you for approaching us.
customer: No, I didn't have any other requirements.