customer: Hello. 
 agent: Hello. How may I assist you today? 
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 agent: Welcome to flight booking agency Ruth. 
 customer: I would like to go Charlotte next week for my film shooting purpose, can you please book a flight ticket from MCO to CLT? 
 agent: Sure, I will help you. Ok, may I know your preferable dates of travelling? 
 customer: Thanks, my departure date is 02/10 and please book my return ticket also 02/12. 
 agent: Please wait a moment to check the flights availability. 
 customer: Ok. 
 agent: Sorry to inform you that, there are no flights moving to your region with your requested dates of travelling. 
 customer: Oh! It's ok no problem, I will go with another airline. Thank you for your information. 
 agent: Thank you for approaching us, have a great day.
customer: Myself Ruth Collins.