customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am Matthew Lee. I have planned for the trip to Houston, can you please check the flight from LAS to IAH? 
 agent: Sure, I will help you out. May I know your travelling dates please? 
 customer: Thank you. My travelling dates are 12/17 and 12/19. 
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 customer: Ok, please make sure that the connection limit is 1. 
 agent: There is a flight with connection 1 and price 100, can I proceed with this flight? 
 customer: I am ok with this flight, please proceed to book the ticket. 
 agent: Ok, your ticket has been booked. 
 customer: Thank you for reserving my flight ticket. 
 agent: Thank you for choosing us.
agent: Ok, please wait for a while.