customer: Hello, Sarah Carter here. 
 agent: Hello, How may I help you? 
 customer: I have planned to attend a meeting in Phoenix, so could you please help me to book a ticket from AUS to PHX? 
 agent: Sure,Can you please provide your journey details? 
 customer: My preferable dates are from 08/30 to 09/01. Make sure that flight should contain 0 connections. Can you please check for it? 
 agent: Thank you, Please give me minute, I will check and revert you a in while. 
 customer: Ok. 
 agent: Thank you for waiting. Sorry to say that we did not find any flight matching your preferences. 
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 agent: Thank you contacting us.Have a splendid day.
customer: Ok, thank you for the information.