customer: Hello, Laura Johnson here. 
 agent: Hello, how may I assist you today? 
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 agent: Sure, do you need any stopover in between journey? 
 customer: Yes, I need a lay by. 
 agent: May I know your budget for ticket? 
 customer: Sure, it should be below 500. 
 agent: Ok, Kindly mention your airport locations? 
 customer: My journey would be from CLT to EWR. 
 agent: Ok, please hold a moment. 
 customer: Ok. 
 agent: Thanks for your time, we have found a Southwest airline, flight number-1004 connections-1 and ticket fare-400. Shall I proceed to booking? 
 customer: Ok, go on with my booking. 
 agent: Sure, your reservation is done. 
 customer: Thank you for your service. 
 agent: Thank you  for connecting with us.
customer: Could you help me in booking a flight ticket to New York for my conference meeting. Could you help me in booking from 09/27 to 09/29?