customer: Hi. 
 agent: Hello,. 
 customer: I am Karen Thomas. 
 agent: How may I assist you? 
 customer: I have to attend my grandfather's memorial service in Las Vegas, NV -LAS. 
 agent: Sure, may I know your journey days to book the ticket? 
 __ 
 agent: Kindly provide your source point. 
 customer: My source point is Charlotte, NC - CLT. 
 agent: Thank you for the information, we found a flight with price 200 and AA as airline. 
 customer: Ok, please proceed to book. 
 agent: Your ticket has been booked with flight number 1003. 
 customer: Thank you for the help. 
 agent: Thank you for choosing us.
customer: Ok, I wish to travel on 03/11 and 03/13.