customer: Hello. 
 agent: Hello, how may I be at your service today? 
 customer: I want to travel from EWR to PHL, could you help me in reserving a ticket? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My journey dates are Dec 30 to 01. 
 agent: Do you have any other specifications? 
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 agent: Please help me with your name for booking. 
 customer: I am Mark Turner. 
 agent: According to your information, I have found a  direct flight in your journey with a minimum fare of 200 with flight number 1005. Shall I proceed with this flight? 
 customer: Ok, please proceed with booking. 
 agent: Your booking is done. 
 customer: Thank you. 
 agent: Most welcome.
customer: I prefer connecting flight.