customer: Hello. 
 agent: Hello, how may I serve you today? 
 customer: Can you please help me in flight ticket booking process from OAK to AUS? 
 agent: Sure, could you please mention with your dates of journey? 
 customer: Thank you for your response, I want to take off on Apr 16 and book my return ticket also on Apr 18. 
 agent: May I know your good name please? 
 customer: Sure, my name is Dorothy Rodriguez. 
 agent: Are you looking for any other help from my side please? 
 customer: I will prefer 1 break in between my journey. 
 agent: Please wait for a moment. 
 customer: Ok. 
 __ 
 customer: Please proceed. 
 agent: Ok, I have reserved your ticket with the flight number 1000. 
 customer: Thank you for your help. 
 agent: You are welcome, have a safe journey.
agent: There is a connecting flight of fare 100 with the Frontier airline, shall I proceed with this booking?