customer: Hello. 
 agent: Hello. 
 customer: I am Susan Mitchell. 
 agent: How can I assist you at this moment? 
 customer: I need to attend a cultural festival in Washington so please help me with flight ticket booking from New York city. 
 agent: Sure, I will help you with this. Can you please provide your travel dates? 
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 agent: May I know your nearest airport codes of journey please? 
 customer: Sure, I would like to travel from EWR to IAD. 
 agent: Do you have any specifications to be met? 
 customer: Yes, I need connection 1. 
 agent: Wait a moment please. 
 customer: Sure, take your time. 
 agent: Susan Mitchell, there are no flight services available on this route on your provided dates. 
 customer: Oh! It is sad to hear. Anyway, thank you for your time. 
 agent: Thank you for utilising our service.
customer: Thank you. I have planned to travel on dates of 23 and 25 of June month.