customer: Hi. I am Jerry Baker. 
 agent: Hello. How can I assist you? 
 customer: I am looking for a flight from BOS to DFW, can you help me out? 
 agent: Sure, I will help you. Could you please share your planned journey dates? 
 customer: My trip dates are from Dec 28th till Dec 30th. 
 agent: Do you have any other specifications? 
 customer: I need a connecting flight. 
 agent: Please, wait for a minute. 
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 agent: Thank you for waiting, there is a direct flight available with price 100 in Frontier airline. Do you want me to confirm it? 
 customer: Please proceed with it. 
 agent: Your ticket has been confirmed in economy class with flight number 1002. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
customer: Sure.