customer: Hello. 
 agent: Hello. How may I guide you today? 
 customer: I want to book a ticket from DFW to MSP to meet my uncle, can you help me in booking? 
 agent: Sure, I will help you. Can you please provide your preferable dates of travelling? 
 customer: I am departing on 10/02 and return on 10/04. 
 agent: Please wait a moment to check the flights availability. 
 customer: Sure, take your time. 
 agent: Sorry to inform you that, there are no flights moving to your region with your planned dates of travelling. 
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 agent: May I know your name for further proceedings? 
 customer: My name is Ronald Wright. 
 agent: Ok Ronald, thank you for reaching us, have a great day.
customer: That's ok, thank you for your information.