customer: Hello. I am Pamela Baker. 
 agent: Hello, how can I help you? 
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 agent: Sure, can you please tell your travelling dates? 
 customer: I prefer to travel on 01/27 and 01/29. 
 agent: UA airlines is available with your requested details and the ticket price is just 100 with 1 connection. Shall I proceed with reservation process with the available flight? 
 customer: Ok, please confirm my booking. 
 agent: Your reservation is confirmed with flight 1002. 
 customer: Thank you for your help. 
 agent: Thank you and have a nice day.
customer: I planned to attend for a wedding in DEN, can you please help me to book a flight ticket from OAK?