customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am planning to book a flight ticket to DCA from DFW, can you please help me out? 
 agent: Sure, may I know your planned travel dates please? 
 customer: Sue, my planned travelling dates are Apr 01 and Apr 03. 
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 customer: I ma looking for a flight with 1 connection. 
 agent: May I know your good name please? 
 customer: Sure, my name is Sharon Clark. 
 agent: Sorry, there is no flight available on your requested dates. 
 customer: It's ok, thank you for the information. 
 agent: Thank you for reaching us.
agent: Would you like to travel in a connecting flight or a direct flight?