customer: Hi. 
 agent: Hello,how can I support you today? 
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 agent: Sure, we are here to help you for booking. 
 customer: Thank you. 
 agent: Let me know your source point. 
 customer: My origin is LAS. 
 agent: Ok, please share your journey dates. 
 customer: My journey dates are from 10/31 to 11/02. 
 agent: Ok, please wait for a moment. 
 customer: Sure. 
 agent: Unfortunately, there were no flights are running at that location due to abnormal weather conditions. 
 customer: Not an issue. Thank you. 
 agent: Thank you for availing our agency.
customer: I am Brandon Rodriguez. I want to watch live ice sating at New York, NY - JFK. Can you help me in my booking?