customer: Hello. 
 agent: Hello, How can I respond to your request? 
 customer: Can you please book a flight ticket from DEN to CLT? 
 agent: Sure, we are glad to help you. Can you please share your journey dates that you prefer to travel? 
 customer: Thank you. I have planned my travel  dates as Dec 30 and Jan 01. 
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 customer: I am looking for direct flight so please make sure that. 
 agent: Ok, May I know your good name please? 
 customer: Sure, myself Jason Lee. 
 agent: Is there any other specifications regarding your journey? 
 customer: No, I do not have any other specifications. 
 agent: Ok, please wait a moment. let me search a flight for you. 
 customer: Sure, take your time. 
 agent: Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Oh! It is sad to hear. Anyway, thank you for your time. 
 agent: Thanks for approaching us. 
 customer: Most welcome.
agent: Do you need any layover in between journey?