customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: will you please book me a direct flight to CLT? 
 agent: May I know your source airport code? 
 customer: I will be leaving from SEA. 
 agent: May I know your travelling dates? 
 customer: My departure is on May 4th and arrival is on May 6th. 
 agent: Is there any connection limit? 
 customer: I have already mentioned above that I need a direct flight. 
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 customer: No. 
 agent: May I know your good name? 
 customer: I am Gary Taylor. 
 agent: There were no flights found with your required dates to travel. 
 customer: That's alright, thanks for your response. 
 agent: Thank you for choosing us.
agent: Sorry, Is there any other preferences?