customer: Hi. 
 agent: Hello, What kind of help are you expecting from our side? 
 customer: I need to book a flight ticket from HOU to IAD, can you help me in booking a flight ticket? 
 agent: Sure, we are glad to help you. When are you planning to go and return back from your journey? 
 customer: Sure, my journey dates are Dec 18 and Dec 20. 
 agent: Do you need any layover in between journey? 
 customer: I prefer maximum one connection. 
 agent: May I know your good name please? 
 customer: Sure, Joshua Brown here. 
 agent: Is there any other specifications regarding your journey? 
 customer: No. 
 agent: Ok, please wait a moment. let me search a flight for you. 
 __ 
 agent: Thank you for your time, we have found a Frontier airline, flight number-1012, connections-1 and ticket-100. Would you like me to book the ticket? 
 customer: Please proceed. 
 agent: Sure, a seat has been reserved successfully for a economy class flight. 
 customer: Thank you for your assistance. 
 agent: Thank you for your presence. We hope to serve you again.
customer: Sure.