customer: Hello. 
 agent: Hello. How may I assist you now? 
 customer: I am looking for a flight from DTW to CLT, can you please help me in booking? 
 agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling? 
 customer: My travelling dates are Aug 02 and Aug 04. 
 agent: Do you have any connection limit? 
 customer: I need a connecting flight. 
 agent: Any more specifications do you have? 
 customer: Sorry, I need a direct flight and I want to depart in afternoon. 
 agent: On whose name I have to book the flight ticket? 
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 agent: I have found a direct flight having with the fare of 200 provided by American Airlines in economy class. Are you ok with this flight? 
 customer: Please proceed. 
 agent: Ok, your ticket has been confirmed in flight number 1001. 
 customer: Thank you for booking. 
 agent: Thank you for reaching us, have a great journey.
customer: My name is Deborah Evans.