customer: Hello. 
 agent: Hello, how may I help you today? 
 customer: I need to attend a conference at PHX can you help me booking a flight ticket from DFW? 
 agent: Sure, can you please provide me with your dates of journey? 
 customer: I will start on 05/19 and return on 05/21. 
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 customer: I am Virginia miller. 
 agent: There is a flight with the connecting flight of fare 100 and the airline is naming as UA, shall I book this ticket? 
 customer: Please proceed with the booking. 
 agent: Miller, your ticket has been reserved with the flight number 1004. 
 customer: Thank you for your kind service. 
 agent: You are welcome, have a happy journey.
agent: Ok, may I know your name please?