customer: Hi. I am Charles Perez. 
 agent: Hello, how may I serve you at this moment? 
 customer: I am looking for a flight from Philadelphia, can you help me out? 
 agent: Sure, I will help you. Please send your travelling dates. 
 customer: My trip dates are from Jan 14th to Jan 16th. 
 agent: May I have your airport codes from where you like to takeoff? 
 customer: My origin airport code is PHL and destination airport code is JFK. 
 agent: Do you have any limitations? 
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 agent: There is a connecting flight available with low cost, it is offered by Delta airline. Shall I proceed? 
 customer: Please proceed with it. 
 agent: Your booking is done with flight number 1016. Happy journey. 
 customer: Thank you for your help. 
 agent: You are welcome, have a nice day.
customer: I need a connecting flight.