customer: Hi. 
 agent: Hello. How can I aid you at this moment? 
 customer: Please help me to book a flight ticket from MCO to DFW. 
 agent: Sure, I am here to help you. May I know your travel dates, please? 
 customer: Thank you, my trip dates are from May, 07 to May, 09. 
 agent: Let me know about your connection limit. 
 customer: I need a single connecting flight. 
 agent: May I know your class preference? 
 customer: I prefer an economy class to fly. 
 agent: Do you have any more specifications? 
 customer: I need to depart and return time should be in the morning. 
 agent: Provide me your name, to check for the availability of flights. 
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 agent: Sorry to say that, there are no flights running on that routes due to abnormal weather conditions. 
 customer: Thanks for your information. 
 agent: Thanks for reaching us.
customer: Sure. My name is Donna Baker.