customer: Hi,. 
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 customer: I am good, thank you. 
 agent: How may I assist you? 
 customer: I should cancel by reservation due to an emergency work. Please check and cancel my ticket. 
 agent: Ya sure. Could you please provide your reservation details? 
 customer: I am Stephanie Brown. 
 agent: Thank you. 
 customer: OK. 
 agent: Sorry for inconvenience,. In light of your data gave no reservation is done on your name. Thank you for choosing our service. 
 customer: Thank you.
agent: Hello. How are you doing?