customer: Hello. 
 agent: Hello. How may I aid you today? 
 customer: I am Patricia Lewis. 
 agent: Ok. 
 customer: Can you aid me in booking a flight ticket from MSP to HOU? 
 agent: Sure, I am here to serve you . Shall I have your trip dates? 
 customer: 06/19 and 06/21 are my trip dates. 
 __ 
 customer: Yes, I need a connecting flight. 
 agent: Thanks for sharing your details, unfortunately no flights available on your route. 
 customer: Ok, no issues. 
 agent: Thank you for choosing us. 
 customer: Thanks for your information.
agent: Do you like to travel with a connecting flight?