customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Carolyn Robinson, I would like to visit Charlotte to attend a my sister birthday party, can you help me to find a flight from ORD to CLT? 
 agent: On which dates would you like me to book your ticket? 
 customer: My period of journey are 05/28 and 05/30. 
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 customer: Yes, you can proceed. 
 agent: Ok, your reservation is done with your name Carolyn Robinson. 
 customer: Thank you very much. 
 agent: Thanks for consulting us, have a safe trip.
agent: Thanks for your data, there is a flight-1005 on Hawaiian airline, shall I proceed?