customer: Hello. 
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 customer: I am Laura Roberts, can you help me to find a flight from SFO to SEA? 
 agent: Sure Laura, I am happy to help you with that.  Can I have your travel dates please? 
 customer: My travelling dates are 04/09 and 04/11. 
 agent: Ok Laura, please wait a moment to get flight details. 
 customer: Sure, take your own time. 
 agent: Sorry Laura, no flight is available to you on your dates due to some weather conditions. 
 customer: That's fine, thanks for your information. 
 agent: Thank you for choosing us, have a good day.
agent: Hello, how can I assist you now?