M: Good afternoon, I would like to speak with the manager, please. ,F: Why? What's your problem? ,M: Well, I just picked up a TV at your store yesterday afternoon. And when I was taking it out of the car. It sort of accidentally fell. It looks ok. But the picture is pretty unclear. Do you think I can have someone look at it or get it changed?
(A) F: OK. I'll ask our manager. You bought it this morning, right? (B) F: Sorry, we can't change it for you because there is nothing wrong with the TV after it fell. (C) F: OK. I'll ask our manager. You bought it yesterday morning? (D) F: Just a minute! I do not quite follow what you are saying, would you mind repeating that?
D