customer: Hello. 
 agent: Hello. How may I aid you at this minute? 
 customer: Can you please help me with booking a flight ticket from EWR to ORD? 
 agent: Ok, I am glad to help you with that. Can I know your planned trip dates? 
 customer: My travelling dates are from Feb 14-16. 
 agent: Can I know your good name? 
 customer: Anthony Baker here. 
 agent: Do you have any other requirements? 
 customer: I would be comfortable with single stop over. 
 agent: Ok, wait for a minute. 
 __ 
 agent: Sorry to say that, there are no flights available based on your travelling dates. 
 customer: No problem, thank you for the information. 
 agent: Thank you for reaching us.
customer: Sure.