customer: Hello. 
 agent: Hello, How exactly I can serve you the best today? 
 customer: Can you please help me in booking a flight ticket from SFO to EWR? 
 agent: Sure, I am gleeful to assist you. When are you planning to go and return back from your journey? 
 customer: I would like to start my journey on Mar 01 and return back on Mar 03. 
 agent: Do you prefer any lay by in between journey? 
 customer: Yes, I need a break in between my journey. 
 agent: May I know your good name please? 
 customer: Myself Susan Moore. 
 agent: Is there any other specifications regarding your journey? 
 customer: No. 
 agent: Ok, please wait a moment. let me search a flight for you. 
 customer: Sure. 
 agent: Thank you for your time, we have found a JetBlue airline, flight number-1006, connections-1 and ticket-200. Would you like me to book the ticket? 
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 agent: Sure, a seat has been reserved successfully for a economy class flight. 
 customer: Thank you for booking. 
 agent: Thank you for your presence. We hope to serve you again.
customer: Ok, please confirm my ticket.