customer: Hi. 
 agent: Hello. How can I aid you today? 
 customer: Jason King here. Can you please help me in cancelling my recent reservation? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Hold on for a moment. Let me check. 
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 agent: Sorry Jason King, there are no flights reserved on your given name formerly. 
 customer: Not an issue, thank you. 
 agent: Welcome, thank you for choosing us. Have a great day.
customer: Sure.