customer: Hello. 
 agent: Hello, how can I help you? 
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 agent: Sure, let me know your journey dates. 
 customer: My travel dates are Dec 7th and 9th. 
 agent: Is there any connection preference? 
 customer: I want to fly in a direct flight. 
 agent: Are you looking for any specific airlines? 
 customer: I prefer to fly with any well known airlines. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Sorry to inform you that there is no flight available as per your requirement. 
 customer: No problem, thank you for the information. 
 agent: Can I have your name for documentation? 
 customer: My name is Ryan Rodriguez. 
 agent: Thank you for reaching us.
customer: Can you please help me to book a flight from PHL to IAH?