customer: Hello. 
 agent: Hello, how may I guide you? 
 customer: I am Steven Rodriguez. I want to attend a meeting in Houston. Can you book a ticket from DFW to HOU? 
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 customer: I want to fly on 08/13 and 08/15. 
 agent: There is a flight-1000 with 1 connection, shall I proceed? 
 customer: Proceed to booking. 
 agent: Ok, your booking is done. 
 customer: Thank you for your help. 
 agent: Welcome.
agent: Sure, I am here to help you. Could you please share your travelling dates?