customer: Hi, I am Janet Nelson. 
 agent: Hello, how can I help you? 
 customer: I am planning for a holiday, can you help me with the booking? 
 agent: Sure, can you please provide your journey details? 
 customer: I want to fly from PA - PHL to FL - MCO. 
 agent: May I know your journey dates? 
 customer: My journey dates are 05/21 and 05/23, with the price of 500. 
 agent: Thanks for providing your details, please wait for a while. 
 customer: OK. 
 agent: Thanks for your patience, we found a flight with JetBlue airlines. Flight number is 1028 with one connection and price is 100. Shall I proceed? 
 customer: Ok, You can proceed. 
 agent: Ok, your ticket has been booked. 
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 agent: Have a safe journey, thanks for choosing us.
customer: Thanks for your service.