customer: Hello, I am Ryan Roberts. 
 agent: Hello, how can I assist you? 
 customer: I need to fly Austin for my brother's engagement, could you please help me in booking from JFK to AUS? 
 agent: Sure, when are you planning to travel? 
 customer: My journey is from 03/03 to 03/05. 
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 customer: I need a halt in mu journey. 
 agent: Unfortunately, there is no flights available based on your details. 
 customer: Ok, no worries. Thank you. 
 agent: Thank you.
agent: Please provide your specifications.