customer: Hello. 
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 customer: Myself Jerry Young. I would like to cancel my recent reservation, can you help in that? 
 agent: Sure, I am here solve your problem. Please allow me a moment to check whether any active reservation found on your name in our database. 
 customer: Thank you and I will wait for your response. 
 agent: Sorry Jerry Young, there is no reservation found on your name in our reservation status. 
 customer: That's ok, no problem. Thank you for the information. 
 agent: Thank you for reaching us.
agent: Hello, how may I aid you today from my end?