customer: Hello. 
 agent: Hello. 
 customer: I am James Robinson. 
 agent: How can I assist you? 
 customer: I am planning to attend a meeting. Can you please book a ticket from DCA to DCA? 
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 customer: My travelling dates are 06/14 and return on 06/16. 
 agent: Give me a minute. 
 customer: Sure. 
 agent: There is a flight with number 1020 in airline Frontier. 
 customer: Yes, you can book it. 
 agent: Your ticket is confirmed, happy journey. 
 customer: Thank you for your help. 
 agent: Thank you for opting us.
agent: Sure, help me with the travelling dates?