customer: Hello. 
 agent: Hello. How can I assist you? 
 customer: Can you please book a ticket from IAH to SFO to attend for a live concert? 
 agent: Sure, can I know the trip dates please? 
 customer: My travelling dates are Oct 8 and Oct 10. 
 agent: May I know your name please? 
 customer: Sure, I am Carolyn Lopez. 
 agent: Can I know the connection limit please? 
 customer: I want single connected flight. 
 agent: Do you have any requirements? 
 customer: My return time is afternoon. 
 agent: Ok, wait a moment please. 
 customer: Sure. 
 agent: There is a connecting flight in United airlines, can I book it? 
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 agent: Your ticket has been booked with flight number 1026 in economy class. 
 customer: Thank you. 
 agent: Thank you for approaching us.
customer: Yes, please proceed.