customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: Can you help me in booking my flight ticket from OAK to AUS? 
 agent: Sure, can you share your trip dates? 
 customer: My trip dates will be May 18th to May 20th. 
 agent: Do you have any connection limit? 
 customer: I prefer a connecting flight. 
 agent: Is there any class preference? 
 customer: No. 
 __ 
 customer: No, thank you for asking. 
 agent: Please forward your name. 
 customer: I am Jerry Martin. 
 agent: We found a connecting flight of fare 100 with airline United and number 1007. Can I book? 
 customer: You can proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you. 
 agent: Thank you.
agent: Are there any other specifications?