F: How was your vacation, Matthew? ,M: It was pretty fun. Unfortunately, when I got to the airport in Phoenix, I discovered that the airline had lost one of my suitcases. ,F: Oh, no! That's very inconvenient. ,M: Yeah, I was upset because I had gifts for my family in there. ,F: Have they located it? My suitcase was lost when I flew to New Orleans last year. I was worried that I'd never see it again. ,M: Yeah, they found it. It was accidentally put on a flight to Seattle. So they're sending it back to Phoenix. ,F: Well, that's a relief. ,M: Yeah, but it won't arrive until midnight. So the airline will have an employee bring it to my house in the morning. ,F: Well, at least the airline has good customer service. ,M: Yeah, I've been pretty happy with it.
(A) F: Of course you should be angry at it. The airline lost your suitcase and failed to find it. (B) F: I didn’t hear you. Please could you tell me again? (C) F: I think so. The airline is responsible and quick to respond, no wonder you feel content. (D) F: Don't be disappointed. Though the suitcase was lost forever, the family gifts are with you.
C