customer: Hi. 
 agent: Hello. How can I aid you? 
 customer: I am Katherine Carter here, I want to visit Houston, can you please help me to book a ticket from JFK to IAH? 
 agent: Sure, may I know your journey dates? 
 customer: Sure, my willing to travel dates of journey is from 11/12 to 11/14. Please make sure that the connections limit is 1. 
 agent: Sure, give me a minute. 
 customer: Ok, take your time. 
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 customer: Ok, no problem. Thank you for your service. 
 agent: Thank you for reaching us.
agent: Sorry, there is no flight on your requested dates.