customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: As I am a scientist, I want to attend science festival with my students at Austin. Can you do the reservation? 
 agent: Sure, We are here to help you. 
 customer: Thank you. 
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 customer: I am comfortable with any flights. 
 agent: May I know your planned travel dates? 
 customer: My trip dates are 10/10 and 10/12. 
 agent: Kindly share your journey point details. 
 customer: My airport codes are DFW-AUS. 
 agent: May I know your name? 
 customer: Dennis Roberts here. 
 agent: Thank you for providing all necessary details, please stand by I will check and revert to you. 
 customer: Ok. 
 agent:  Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: No problem, Thanks for the information. 
 agent: Thank you for opting us.
agent: Do you need a connecting flight or direct flight?