customer: Hello. 
 agent: Hello. How may I best serve you? 
 customer: I would like to travel from PHL to AUS. Can you help me? 
 agent: Sure, we are here to help you. May I know your travelling days? 
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 agent: Do you have any other specifications? 
 customer: I need break in my journey. Price should not cross 1000. 
 agent: To proceed with booking we need your name? 
 customer: I am John Anderson. 
 agent: Thank you for your information, we found a direct flight with price 100 and it is single connection flight. The flight 1003 in Southwest airline. Shall I move with booking? 
 customer: Please confirm that flight. 
 agent: Thank you for availing with us, your ticket has been confirmed. 
 customer: Thank you, You have done a wonderful job.
customer: Dates are 05/17 and 05/19.