customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I am Sharon Lewis. Can you help me to book a flight from ORD to IAD? 
 agent: Can I know your desired travel dates please? 
 customer: My travelling dates are 01/08 and 01/10. 
 agent: There is a flight with connection limit 1 and fare 100, shall I proceed for booking? 
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 agent: Your ticket is booked, flight number 1022. 
 customer: Thank you for your help. 
 agent: Thank you for opting us.
customer: Book that flight.