customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: Can you please help me in booking the flight ticket from PHL to JFK? 
 agent: Sure, I am here to help you out. May I know your travel dates please? 
 customer: My travel dates are Jan 21 and Jan 23. 
 agent: Can you please share your name for documentation purpose? 
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 agent: Is there any connection preference? 
 customer: I need a single connection flight. 
 agent: Do you have any other specifications? 
 customer: No. 
 agent: United airlines is providing connecting flight for you with the fare of 100 in economy class, shall I proceed with the booking? 
 customer: Please proceed for booking. 
 agent: Your ticket is booked with the flight-1000. 
 customer: Thank you for the help. 
 agent: Thank you for choosing us.
customer: Carolyn Lee.