customer: Hello, I am Andrew Adams. 
 agent: Hello, how may I assist you at this moment? 
 customer: Can you aid me in booking a flight ticket from PHL to MSP? 
 agent: Sure, I will help you. Please send your travelling dates. 
 customer: Sure, I would like to go on Jan 01st and return back on Jan 03rd. 
 agent: Do you have any preferences? 
 customer: Ensure it is a single connecting flight. 
 agent: There is a connecting flight available with UA airline, shall I proceed? 
 customer: Ok, please proceed for further. 
 agent: Your booking is done with flight number 1027. Happy journey. 
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 agent: You are welcome, have a nice day.
customer: Thank you for booking.