customer: Hi. I am Jerry Thompson. 
 agent: Hello, How can I help you? 
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 agent: Sure, May I know the journey dates? 
 customer: I would like to travel on 03/05 to return on 03/07. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Sorry, No flights found with your chosen dates. 
 customer: Ok, no problem. Thanks for your information. 
 agent: Thank you for opting us.
customer: I need to book a flight ticket from OAK to DTW, Can you please help me for booking?