customer: Hi. 
 agent: Hello, how may I aid you? 
 customer: Can you please help me in booking my flight ticket from BOS to ORD? 
 agent: Sure, when would you like to travel? 
 customer: My travelling dates are Mar 22 and 24. 
 agent: May I know your name please? 
 customer: Myself Larry Miller. 
 agent: Do you have any preferences? 
 customer: I need connecting flight. 
 __ 
 customer: Please proceed with booking. 
 agent: Your flight ticket has been booked. 
 customer: Thank you for your help. 
 agent: Thank you for opting us.
agent: We found a flight in an airline American with 1012 number having a single connection in an economy class. Shall I proceed to book?