customer: Hello. 
 agent: Hello. 
 customer: Jonathan Lewis here. 
 agent: How may I guide you? 
 customer: Can you please help me in booking a flight ticket from HOU to IAD? 
 agent: Sure, I am gleeful to help you. Can you please provide me your trip dates? 
 customer: Sure, my travel dates are from 11/15 to 11/17. 
 agent: Please wait for a minute. 
 customer: Sure, I will wait for your response. 
 agent: There is a direct flight in AA airlines with the flight 1028 and price is 100. Shall I proceed? 
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 agent: Ok, your ticket is booked successfully. 
 customer: Thank you for booking. 
 agent: Thank you for approaching us, have a nice day.
customer: Ok, please proceed with booking.