customer: Hello. 
 agent: Hello, how can I help you? 
 customer: Can you please help me in booking a flight ticket to IAD from BOS? 
 agent: Sure, May I know your travelling dates? 
 customer: My travel dates are from Oct 17 to Oct 19. 
 agent: Ok, please help me with your class preference. 
 customer: I am comfortable with any class. 
 agent: Ok, May I know your connection limit? 
 customer: I need a single connecting flight. 
 agent: Ok, do you have any other requirements? 
 customer: No. 
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 customer: You can proceed with booking. 
 agent: May I know your name for booking purpose? 
 customer: I am Matthew Mitchell. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Thank you for providing details, we found a direct flight in 1011 Southwest Airlines with a fare of 200. Can I proceed for booking?