customer: Hello. 
 agent: Hello. How may I serve you today? 
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 agent: Sure, we are gleeful to assist you in booking. Please share your planned travelling dates to proceed further. 
 customer: Thank you. My trip dates are 05/02 and 05/04. 
 agent: Kindly share if you have any class preferences. 
 customer: I am comfortable with any class. 
 agent: Do you need a break in between your journey? 
 customer: I need a connecting flight. 
 agent: Is there any other preferences that you would like to add before booking? 
 customer: I do not have any preference. 
 agent: Before check with the airlines, may I know your name please? 
 customer: Mary White here. 
 agent: Thank you for sharing your journey details, we found an economy class ticket providing by Hawaiian airline with the flight number-1004. Shall I book the ticket? 
 customer: Go ahead. 
 agent: Your ticket has been confirmed with the connecting flight. 
 customer: Thank you so much. 
 agent: It's pleasure to serve you.
customer: I would like to travel from MSP to PHL as a holiday trip. Can you do the reservation?