customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you please help me in booking a flight ticket from PHX to OAK? 
 agent: Sure, I am glad to help you in booking. Can you please share your travel dates? 
 customer: Thank you, my trip dates are 08/23 - 08/25. 
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 customer: Charles Gonzalez here. 
 agent: May I know your connection limit? 
 customer: I need a single connection. 
 agent: Do you have any specification? 
 customer: My return time should be in the morning. 
 agent: Here, I found a flight for you with 1 stopover in economy class and it costs you 100. Can I proceed? 
 customer: Please reserve. 
 agent: Your booking is done with flight 1003 in Hawaiian airlines. 
 customer: Thank you. 
 agent: Thank you for reaching us, have a safe flight.
agent: Ok, please share your name.