customer: Hello. Daniel Allen here. 
 agent: Hello. How may I assist you? 
 customer: Can you please reserve me a flight ticket from ORD to JFK? 
 agent: Sure, I will help you. May I know your travel dates? 
 customer: Sure, my travel dates are from May 04 to May 06. 
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 customer: I am looking for a direct flight from my journey. 
 agent: Sorry there is no flight on your details. 
 customer: That's ok, no problem. 
 agent: Thank you. 
 customer: Thank you for the information.
agent: Do you have any specification?