customer: Hello. 
 agent: Hello. 
 customer: I am Brandon Harris. 
 agent: How may I serve you? 
 customer: Can you help me booking a flight ticket from PHL to MSP? 
 agent: May I know your travel dates? 
 customer: I will start on June, 22 and return on June, 24. 
 agent: Do you have any connection preferences? 
 customer: I need a direct flight. 
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 customer: I will start on June, 22 and return on June, 24. 
 agent: Is there any other concern? 
 customer: No. 
 agent: Sorry to inform you that no flights found as per your preferences. 
 customer: No problem, thank you for the information. 
 agent: Thank you for reaching us.
agent: May I know your preferred timings?