customer: Hi. 
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 customer: I am Paul Martinez, can you help me to search a flight from JFK on 07/03? 
 agent: Sure, may I know your destination details? 
 customer: My destination airport code is IAH. 
 agent: Can you please provide me your return date? 
 customer: My return date is 07/05. 
 agent: There is a flight available for you with 1 connection. 
 customer: Yes, proceed with booking. 
 agent: Shall I proceed? Sure. Your ticket is booked in 1017 flight. 
 customer: Thank you. 
 agent: Most welcome.
agent: Hello. How may I help you?