customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: I am Daniel Robinson here, I want to reserve my ticket from MSP to EWR, can you please help me out? 
 agent: Sure, may I know your planned travel dates? 
 customer: Sure, my planned dates of journey are from Jan, 23 to Jan, 25. 
 agent: May I know your connection limit? 
 customer: Yes, I need a connecting flight. 
 agent: Do you have any specifications? 
 customer: Yes, I need a depart timing at morning and return timing at afternoon. 
 agent: Is there any class preference for you? 
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 agent: Sorry to say that, no flights were found with your given details. 
 customer: Ok, no problem. Thank you for your service. 
 agent: Thank you for reaching us.
customer: Yes, I need a economy class.