customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: Can you please book the ticket from ATL to IAH? As I'm planning to visit Houston. 
 agent: Sure, can you share me your trip dates? 
 customer: Sure, my planned departure and return travel dates are 21st and 23rd of October. 
 agent: Do you have any specifications? 
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 agent: Can I know your good name? 
 customer: My name is Anna Young. 
 agent: I found a flight with the price of 200 having direct flight and economy class. Can I proceed to booking? 
 customer: That's fine for me, you can proceed for booking. 
 agent: Your ticket has been reserved with the flight- 1005. 
 customer: Thank you so much for your help. 
 agent: Thank you for reaching us.
customer: I prefer direct flight and I need economy class ticket.