customer: Hi. 
 agent: Hello, How can I help you? 
 customer: Can you help me to book a flight from LAS to AUS? 
 agent: Sure, May I know the travelling dates? 
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 agent: Do you have any connection limit? 
 customer: I need a connecting flight. 
 agent: Do you have any preference in airline? 
 customer: I prefer normal cost airline. 
 agent: May I know your name? 
 customer: My name is Pamela Wilson. 
 agent: Please wait a minute. 
 customer: Ok. 
 agent: Sorry, No flights found with your chosen dates. 
 customer: No issues, thank you for your time. 
 agent: Thank you for opting us.
customer: My travelling dates are 11/29 and 12/01.