customer: Hello. 
 agent: Hello. 
 customer: I'm Betty Walker. 
 agent: How can I assist you? 
 customer: I am planning to attend music concert at DTW, can you please help me with booking a flight ticket from AUS? 
 agent: Sure Betty, can I know the travel dates please? 
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 agent: Ok, wait a moment please. 
 customer: Ok, but please make sure that the connection limit is 1. 
 agent: There is a flight in Delta airline with price 100 and connection 1. Can I book it? 
 customer: Yes, please proceed with the booking. 
 agent: Your ticket has been booked with flight number 1006. 
 customer: I appreciate your help, thank you. 
 agent: Thank you for approaching us. 
 customer: You are welcome.
customer: Sure, I would like to take off on 08/14 and return back on 08/16.