customer: Hello. 
 agent: Hello, how may I aid you? 
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 agent: Yes, there is a chance, can I know your name? 
 customer: Sure, I am Jeffrey Williams. 
 agent: Sorry, there is no reservation found on your name. 
 customer: That's fine. 
 agent: Thank you for connecting us. 
 customer: Thank you for your time.
customer: Please let me know is there any chance to cancel my recent reservation, as my health is not good to travel.