customer: Hi, I am Betty Carter. 
 __ 
 customer: I am planning to visit Charlotte Comedy City tour, can you please book me a flight ticket? 
 agent: My I know your travel dates? 
 customer: My scheduled travel dates are from 05/23 to 05/25. 
 agent: Please provide me your travel codes? 
 customer: My journey codes are from New York, NY-EWR to Charlotte, NC-CLT. 
 agent: Sorry Carter, no flight found on your dates. Thank you for reaching us. 
 customer: Ok, no problem.
agent: Hello, how may I assist you?