customer: Hello. 
 agent: Hello, how may I aid you today? 
 customer: I need a flight ticket to IAH from LAS to attend wedding. Can you help me in booking a flight ticket? 
 agent: Sure, let me know your travelling dates. 
 customer: Ok, my travelling dates are Jan 24 and Jan 26. 
 agent: Do you want connecting flight or direct flight? 
 customer: I need a connecting flight for my journey. 
 __ 
 customer: No. 
 agent: May I know your name? 
 customer: Sure, my name is Amanda Clark. 
 agent: Sorry, there are no flights found based on your details. 
 customer: Not a problem, anyways thank you for the information. 
 agent: Thank you for choosing us.
agent: Is there any other specifications?