customer: Hello. 
 agent: Hello. How can I help you? 
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 agent: Sure, I am ready to help you. May I know on what dates you are willing to travel? 
 customer: My journey dates are 11/16 and 11/18. 
 agent: There is a flight in JetBlue airlines with 1 connection and price limit is 100. Can I proceed for booking? 
 customer: Ok, please proceed for booking. 
 agent: Ok, your ticket has been booked with the flight number 1014. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
customer: John Jones here. I would like to meet my relatives at Charlotte, please help me in booking a ticket from AUS to CLT.