customer: Hello,. 
 agent: Hello. 
 customer: I am Sharon Clark. 
 agent: How can I help you? 
 customer: Can you help me in booking a flight ticket from OAK to CLT? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: May I know your travelling dates please? 
 customer: I want to travel on 12/03, and need to catch return flight on 12/05. 
 agent: Do you need any halt in between the journey? 
 customer: Yes, I need a halt. 
 agent: Please wait a minute. 
 __ 
 agent: Thank you for waiting, we found a flight with number 1022 and airline Spirit at a price of 100 with 1 connection. Shall I proceed? 
 customer: Proceed with the booking. 
 agent: Sure, your booking is done. 
 customer: Thanks for the help. 
 agent: Thank you for reaching us, have a good day.
customer: Sure.