customer: Hello. 
 agent: Hello. How may I help you? 
 customer: Myself Helen Thomas from Houston. 
 agent: Nice to meet you Helen. 
 customer: I have to go to Dallas next week for my film shooting purpose. Can you please book a flight ticket from HOU to DFW? 
 agent: Sure, tell me your travel dates please? 
 customer: Thank you, I want to take off on Oct 23 and please confirm my return ticket also on Oct 25. 
 agent: Please wait for a moment. 
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 agent: Thanks for your patience. I have found Delta airlines which flies with one connection. 
 customer: That's ok, please confirm this flight ticket for me. 
 agent: Yes, I have confirmed your flight ticket with flight number 1001. 
 customer: Thank you for your help. 
 agent: Thank you.
customer: Sure.