customer: Hello, Betty Roberts here. 
 agent: Hello, how may I aid you today? 
 customer: Can you please reserve me a flight ticket which is having it's depart time in the afternoon? 
 agent: May I know your airport codes please? 
 customer: My airport codes are DTW - PHX. 
 agent: Can you please share on what dates you are planning to travel? 
 customer: My trip dates are 11/19 - 11/21. 
 agent: At which time you would like to start and end your journey? 
 customer: Already mentioned above. 
 agent: We found a flight with couple of connections, shall I proceed? 
 __ 
 agent: Ok, thank you. 
 customer: Thank you for your information.
customer: Do not proceed.