customer: Hello. 
 agent: Hello, how can I help you? 
 customer: As I am a journalist, I need to collect some information from library of congress about political issues. Can you do the reservation? 
 agent: Sure, please share me your travelling dates? 
 customer: Dates are 06/11 and 06/13. 
 agent: Kindly mention me your airport codes? 
 customer: My airport codes are HOU-ATL. 
 agent: Thanks for your details. Sorry to say you that there are no flights with your specifications. 
 customer: No problem, Thanks for the information. 
 agent: Can we know your name for the documentary? 
 customer: Brenda Jones here. 
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 customer: Thank you.
agent: Thank you for reaching us.