customer: Hello. 
 agent: Hello. How may I aid you at this moment? 
 customer: I am Gary Young. I want to book a flight ticket from IAD to MSP. Can you find a flight ticket for me? 
 agent: Sure, I can help you with the ticket booking. Can you please provide me your planned travel dates? 
 customer: Sure, my itinerary dates are on 07/20 and return on 07/22. 
 agent: Ok, I have found a flight in this route with the connection limit 1 and the price is 100. Can I proceed with this flight? 
 customer: Yes, you can proceed with the ticket booking. 
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 customer: Thank you for your help. 
 agent: Have a nice journey. Thank you for approaching us.
agent: Ok, I have reserved your ticket with the flight number 1008 and the airlines name is UA.