customer: Hello. 
 agent: Hello, how can I help you? 
 __ 
 agent: Sure, can you share your travelling dates? 
 customer: I would like to travel on 05/14 and return back on 05/16. 
 agent: Give me a minute. 
 customer: Sure. 
 agent: There is a connecting flight with number 1023 in airline JetBlue, the fare is 100. 
 customer: That's fine, please proceed the booking. 
 agent: Your ticket is reserved. 
 customer: Thank you for your service. 
 agent: Thank you for reaching us.
customer: I am Emily Hernandez. I am planning to book a ticket to meet my friend at NY-EWR. Can you please help me out to book a ticket from NY-MSP?