customer: Hello. 
 agent: Hello. How can I aid you? 
 customer: Can you aid me to book a ticket from MSP to AUS? 
 agent: Sure, can I have your travelling dates please? 
 customer: My trip dates are June 9 and June 11 respectively. 
 agent: Please provide your specifications. 
 customer: Make sure that connection limit is single. 
 agent: May I know your good name please? 
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 agent: Unfortunately there is no flight found with your given details. 
 customer: Oh! ok. 
 agent: Thank you for reaching us. 
 customer: Thank you.
customer: David Carter here.