customer: Hello. 
 agent: Hello. 
 customer: I am Carol Phillips from Orlando. 
 agent: Is there any help required from our agency Carol? 
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 agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling? 
 customer: Thank you, I want to take off on 03/05 and book my return ticket also on 03/07. 
 agent: Ok, may I know your origin and destination airport codes for better search of a flight? 
 customer: I would like to fly from MCO and destination airport is IAH. 
 agent: Please wait a moment to check the flights availability. 
 customer: Ok. 
 agent: Based on your information, Southwest airline is ready to serve you with 1 connection with a minimum fare of 100 is available for you. Shall I proceed with this? 
 customer: Please confirm this flight ticket on my name. 
 agent: Ok, your ticket has been reserved in flight number 1011. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us, have a great day.
customer: Yes, I have to go to Houston next week, can you please book a flight ticket for me?