customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: I am planning to visit Charlotte, can you please book me a ticket from AUS to CLT? 
 agent: Sure, please provide me your journey dates. 
 customer: My preferable journey dates are from 02/18 to 02/20. 
 agent: Please give me a minute. 
 customer: Sure, take your own time. 
 agent: I found a flight with Hawaiian airlines available with price 300. Shall I book the ticket for you? 
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 agent: Your ticket is confirmed and the flight number is 1014. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for reaching us.
customer: Please book the ticket with my name Brenda Thompson.