M: I'd like to book a flight to New York, please. ,F: Certainly sir, what date? ,M: May first. ,F: May first. Single or return? ,M: Return, please. I'd like a direct flight if possible.
(A) F: A direct train for you to New York, no problem, sir. (B) F: I didn’t hear you. Please could you tell me again? (C) F: A single direct flight to New York on May 31st, got it. (D) F: I'll get you a direct flight ticket to New York, sure.
D