customer: Hi. 
 agent: Hello, how may I help you today? 
 customer: I would like to go for a vacation to Seattle, WA - SEA with my family. Can you book a ticket for me? 
 agent: Sure, may I know your departure with travelling dates please? 
 customer: Ok, I want to depart on 05/12 and return on 05/14. 
 agent: Can I have your name please? 
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 agent: Ok, hold on I will be back. 
 customer: OK. 
 agent: Thanks for waiting, flight:1012, airline: Delta, price:100 with single connection. Shall I proceed? 
 customer: Yes, please. 
 agent: Ok, your ticket has been confirmed. 
 customer: Thanks for your help. 
 agent: Thank you for choosing us.
customer: I want to board at Dallas & Fort Worth, TX - DFW. I am Janet Thomas.