customer: Hello. 
 agent: Hello. 
 customer: I am Charles Hernandez. 
 agent: How may I help you? 
 customer: I want to book a ticket from SFO to MCO to meet my uncle, can you help me in booking? 
 agent: May I know your travel dates? 
 customer: I am departing on 08/23 and return on 08/25. 
 agent: There is a flight with flight number 1000, can I proceed? 
 customer: Please proceed for booking. 
 agent: Your booking is done in Frontier airlines. 
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 agent: Thank you for reaching us.
customer: Thank you for your help.