customer: Hello, I am Virginia Walker. 
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 customer: Can you please book a ticket from JFK to IAH? 
 agent: Sure. 
 customer: I would like to go on 10/06 and return back on 10/08. 
 agent: Can I have a moment please? 
 customer: Ok, ensure it is a direct flight. 
 agent: Sorry, there is no direct flight available on your dates. 
 customer: That's ok, thank you for checking. 
 agent: You are welcome. Thank you for reaching us. Have a nice day. 
 customer: Welcome.
agent: Hello, how may I help you? Sure. Please share your travelling dates.