customer: Hi. 
 agent: Hello, how can I aid you today? 
 customer: This is Lisa Gonzalez. I want to book a flight ticket from Boston, MA - BOS to Orlando, FL - MCO. Can you help me in that? 
 agent: Sure, when are you planning to travel? 
 customer: I want to start my journey on 10/01 and return on 10/03. 
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 customer: Ok. 
 agent: There are no flights found with the given details. 
 customer: It is not an issue. Thank you for your service. 
 agent: Thank you for reaching us, hope we serve you next time.
agent: Thank you for your details.