customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: I am looking for a flight from ORD to LAX, can you help me? 
 agent: Sure, I will help you. Can I have your planned travel dates please? 
 customer: I want to fly on 25 July and return on 27 July. 
 agent: May I know your name please? 
 customer: Shirley Phillips. 
 agent: Do you need a connecting flight? 
 customer: I need a connecting flight. 
 __ 
 customer: No. 
 agent: I found an economy class in American airlines with fare 100 and it has single connection. Can I book your ticket? 
 customer: Please proceed to booking. 
 agent: Ok, your booking is confirmed with flight number 1015. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Can I have your other specifications please?