customer: Hi. 
 agent: Hello, how may I guide you? 
 customer: I am Patrick Wilson here. 
 agent: Welcome to our agency Wilson. 
 customer: I want to reserve my ticket from CLT to IAD, can you please help me in this? 
 agent: Patrick Wilson, may I know your travelling dates? 
 customer: Sure, my preferable dates of travel are from 02/17 to 02/19. 
 agent: Flight-1008 is available for you with 1 connection at the price of 200, can I proceed with booking? 
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 agent: Your ticket is successfully done, thank you for choosing us. 
 customer: Thank you for your help in booking my ticket. 
 agent: Have a safe journey, enjoy your trip.
customer: Ok, you can book it.