customer: Hello. I am William Jones. 
 agent: Hello, how may I help you today? 
 customer: Could you please help em to book a flight from DEN - DCA to meet my cousin? 
 agent: Sure, we are perky to help you. On which dates would you like me to book a flight ticket for you? 
 customer: My travel dates are 04/19 and 04/21. 
 agent: Do you need a lay by in between your journey? 
 customer: Yes, I need a halt in between the journey. 
 agent: Thank you for providing your details. 
 customer: Ok. 
 agent: We found a flight in UA airline has fare 100 matches given specifications. Shall I proceed for booking? 
 __ 
 agent: Your booking has been confirmed with flight number 1014. 
 customer: Thank you. 
 agent: Thank you for availing us.
customer: Ok, please proceed.