customer: Hi, I am Anthony Young. 
 agent: Hello. How may I help you? 
 customer: I would like to travel to MSP from IAH to enjoy film festivals. 
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 customer: Sure, my journey dates are Aug 30 and Sept 1. 
 agent: Please wait. Thanks for your patience. I have found Hawaiian airlines which flies with one connection. 
 customer: Ok, please proceed. 
 agent: Yes, I have confirmed your flight ticket with flight number 1019. 
 customer: Thank you for your assistance. 
 agent: Thank you.
agent: Sure, tell me your travel dates please?