customer: Hi. 
 agent: Hello. How can I guide you? 
 customer: I want to book a flight ticket to Austin with price under 5000. Can you help me with it? 
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 customer: Journey dates are 06/25 and 06/27. 
 agent: Give me a minute. Can you share your airport codes? 
 customer: Airport codes are ORD-AUS. 
 agent: May I know your name? There is a flight with number 1002 in airline UA. 
 customer: My name is Kenneth Thompson. 
 agent: Can I book it? 
 customer: Yes, you can proceed. 
 agent: Your ticket is booked. 
 customer: Thanks for the help. 
 agent: Thank you for reaching us.
agent: Sure, can you share your journey dates?