customer: Hi. 
 __ 
 customer: I am Christine Turner. 
 agent: How can I help you now? 
 customer: Would it be possible to cancel my recent reservation? 
 agent: Sure, please wait for a while. 
 customer: Sure. 
 agent: Sorry, there is no reservation found on your name. 
 customer: It's ok, thanks for checking. 
 agent: Thank you for approaching us, have a nice day.
agent: Hello.