customer: Hi. I am Nancy Walker. 
 agent: Hello. How may I help you? 
 customer: Can you please help me in flight ticket booking from ORD to DCA to enjoy my weekend in sport academy? 
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 customer: Thank you and my planned journey dates are on 09/12 and back on 09/14. 
 agent: Ok, please hold on for a minute. I will search the flight and let you know the flight details. 
 customer: Sure, I will wait for your reply. 
 agent: The Southwest airlines is providing the service in this route, which is having a connection limit 1 and the ticket fare is 100. Can I proceed with ticket booking? 
 customer: Yes, please proceed with flight ticket reservation. 
 agent: Ok, I have booked your ticket with the flight number 1016. 
 customer: I appreciate your quick help in my flight ticket booking. 
 agent: You are welcome. Thank you for reaching us. Have a safe journey. 
 customer: You are welcome.
agent: Sure, may I know your travel dates?