customer: Hello. 
 agent: Hello,. How may I assist you? 
 customer: Jeffrey Miller this side, I have got an invitation from White House and I need to go there on 05/18 and return by 05/20. Can you help me in booking? 
 agent: Sure, may I know your journey codes? 
 customer: Sure, I am going from CLT to DCA. 
 agent: Please wait for a minute. 
 customer: Ok. 
 agent: We found a flight with number 1015 and Southwest as airline. The cost of the ticket is 100. 
 customer: Please make it reserve for me. 
 __ 
 customer: Thank you for your help. 
 agent: Thank you for availing us.
agent: Your booking is done.