customer: Hi. 
 agent: Hello, how can I assist you? 
 customer: Can you please make a flight ticket reservation from IAH to reach OAK? 
 agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling? 
 customer: Thank you. My trip dates are 04/07 - 04/09. 
 agent: Do you need any connections between your trip? 
 customer: I need a flight with single connection. 
 agent: May I know your name? 
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 agent: Do you need any other requirements? 
 customer: No, thank you for asking. 
 agent: Delta airlines, flight number:1001 is going on your way with single connection and price:100. is that Ok for you? 
 customer: Please reserve. 
 agent: Your ticket has been booked successfully. 
 customer: Thank you. 
 agent: Thank you for opting us.
customer: Nicholas Collins here.