customer: Hello. 
 agent: Hello. How can I help you today? 
 customer: Can you help me in booking a flight ticket from IAH to OAK? 
 agent: Sure, can you share me your trip dates? 
 customer: I want to travel on 03/15, and return on 03/17. 
 agent: Do you have any connection limit? 
 customer: I need a connecting flight. 
 agent: Can I know your good name? 
 customer: I am Kimberly Campbell. 
 agent: Is there any other specifications? 
 customer: I prefer for economy class. 
 agent: I found a flight with the price of 200 having one connection and economy class. Can I proceed to booking? 
 customer: Proceed with the booking. 
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 customer: Thanks for the service. 
 agent: Thank you for reaching us.
agent: Your ticket has been reserved.