customer: Hello. 
 agent: Hello,. How can I amend you today? 
 customer: I am Jason Young. I want to book a ticket to meet my old friends, can you please help me that? 
 agent: Sure, we are here to aid you. 
 customer: Thank you. 
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 customer: I want to go from Charlotte, CLT to New York, JFK. 
 agent: Kindly assign your preferred dates of travelling? 
 customer: I would like to leave between 05/24 and 05/26. 
 agent: Thanks for your details. Based on your request we found a plane 1002 of Southwest airline with a connecting flight. Shall I proceed? 
 customer: Yes, please book this ticket. 
 agent: Reservation is done. 
 customer: Thank you so much. 
 agent: Thank you for availing us.
agent: Where you want to go?