customer: Hello. 
 agent: Hello, how may I oblige you today? 
 customer: Can you help me to book a flight ticket from HOU to DEN? 
 agent: Sure, we are here to help you. May I know your planned travel dates? 
 customer: My trip dates are 03/04 and 03/06. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Christine Baker here. 
 agent: Ok, please wait for a minute. 
 customer: Sure. 
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 customer: No problem, Thanks for the information. 
 agent: Thank you for reaching us.
agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.