customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: I want to make a family trip from ATL to EWR. Can you please help me with the booking? 
 agent: Sure. Tell me your name please? 
 customer: My name is Kevin Green. 
 agent: Now tell me your class preference please? 
 customer: I prefer an economy class. 
 agent: Share your travel dates please? 
 customer: Sure, I want to travel on Sept 22 and need to return on Sept 24. 
 agent: Do you have any other preferennces? 
 customer: I need a connecting flight. 
 agent: Please wait. 
 customer: Sure. 
 __ 
 customer: Ok, please book. 
 agent: Yes, I have confirmed your flight ticket. 
 customer: Thank you. 
 agent: Thank you.
agent: Thanks for waiting. I have found a economy class flight in Jet blue airlines. Can I book it?