customer: Hello. 
 agent: Hello, how can I assist you? 
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 agent: Sure, let me know your travelling dates. 
 customer: My travelling dates are Jan 2nd and Jan 4th. 
 agent: Is there any class preference? 
 customer: Yes, I am comfortable with economy class. 
 agent: Please share your specifications. 
 customer: My connection limit should not exceed 500. My connection limit should not exceed 1. 
 agent: We found a flight with single connection and price is 200 of 1020 flight. Shall I proceed for booking? 
 customer: Yes, please proceed. 
 agent: Your ticket has been confirmed with Southwest airline. 
 customer: Thanks for your service. 
 agent: Thank you.
customer:  Justin Baker here. I just want to book a ticket from CLT to ORD, Can you book a ticket for me?