customer: Hello. 
 agent: Hello, how may I oblige you today? 
 customer: I have to go Oakland to meet my friend over there so please help me with flight ticket booking from Houston. 
 agent: Sure, please share your planned trip dates? 
 customer: Thank you. I have planned my travel dates as Jan 08 and Jan 10. 
 agent: Let me know your connection limit? 
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 agent: May I know your Origin code? 
 customer: Sure, HOU is the airport code of my starting point. 
 agent: Do you have any airline preference? 
 customer: Yes, I am looking for normal cost airlines. 
 agent: Ok, any other requirements to be met? 
 customer: My destination airport code is OAK. 
 agent: May I know your name please? 
 customer: Sure, myself Amy Martin. 
 agent: Sorry, there are no flights found with your given details. 
 customer: Oh! It is sad to hear. Anyway, thank you for your time. 
 agent: Thank you for reaching us.
customer: I would prefer single connecting flight so please  check with that.