customer: Hello, I am Robert Perez. 
 agent: Hello, how may I help you? 
 customer: Can you please help me in booking a flight ticket to ATL as I want to participate in a fashion show? 
 agent: Sure, please provide your source point. 
 customer: My origin point is OAK. 
 agent: Let me know your journey dates to proceed further. 
 customer: My travelling dates are from 04/14 to 04/16. 
 agent: Please wait a  moment. 
 customer: Ok. 
 __ 
 customer: Yes, proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for the help. 
 agent: Thanks for opting us.
agent: Thanks for waiting. Delta airline flight was available with flight number 1028 having one connection. Shall I proceed?