customer: Hi. 
 agent: Hello, how can I help you? 
 customer: I am planning for a round trip to TX-DFW with my sister's. Please help me with booking a direct flight. 
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 customer: I need to go on 10/10 to 10/12. 
 agent: Do you have any specifications? 
 customer: I can pay up to 500. 
 agent: Please wait for few minutes. 
 customer: Ok. 
 agent: Sorry, there is no flight with your specifications. Can I know your name? 
 customer: Ok, thanks for the information. I am Samuel Harris. 
 agent: Thank you for reaching us.
agent: Sure, please share me your travelling dates?