customer: Hi, I am Christopher Jones. 
 agent: Hello, how can I help you today? 
 customer: I need to attend a seminar on business development in New York on 10/16. Can you help me in booking a flight ticket with a single connection? 
 agent: Sure, we are here to help you. Kindly mention your airport codes. 
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 agent: May I know your return date? 
 customer: Sure, I need to return on 10/18. 
 agent: There is  a flight with your requirement, airline is JetBlue with price 100 and single connection. Shall I proceed with booking? 
 customer: Go ahead. 
 agent: Your booking is done and flight number is 1005. 
 customer: Thank you for your kind service. 
 agent: Thanks for reaching us.
customer: Sure, my boarding and landing points are from AUS to JFK.