customer: Hello,. 
 agent: Hello, how may I assist you today? 
 customer: Can you please help me in booking my flight ticket from PHL to PHX to meet my grand parents. 
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 customer: I want to travel from June 02-04. 
 agent: Do you have any connection limit? 
 customer: I prefer to fly in connected flight. 
 agent: Any other requirements to be met? 
 customer: I want to depart in the evening. 
 agent: May I know your good name? 
 customer: Scott Campbell. 
 agent: Sorry, there are no flights found with your given details. 
 customer: Ok, no issues. Thank you for your help. 
 agent: Thank you for reaching us.
agent: Sure, please share your planned trip dates?