customer: Hello. 
 agent: Hello. How may I help you out? 
 customer: I am George Johnson. I am planning to visit Lady Bird Lake at Austin, could you please help me with booking a flight ticket from BOS to AUS? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: I would like to depart on Sept 7th and return on Sept 9th. 
 agent: Do you need any specifications? 
 customer: I need a connecting flight. And make sure that my return time must be afternoon. 
 agent: There is a flight with connection 1 and price 200 with return time 13:00 P.M, can I proceed? 
 customer: Yes, please confirm the booking. 
 agent: Ok, your ticket has been booked with flight number 1009. 
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 agent: Thank you for reaching us.
customer: I really appreciate your help, thank you for your service.