customer: Hello. 
 agent: Hello, how can I aid you today? 
 customer: I want to travel from AUS to JFK. Can you please help me in ticket bookin? 
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 customer: My travel dates are from 09/03 to 09/05. 
 agent: Would you like any layoff in your journey? 
 customer: Yes, I want a single connection in between my journey. 
 agent: Do you have any airline preference? 
 customer: I would like to prefer normal cost airline. 
 agent: Any other requirements you need in your journey? 
 customer: No. 
 agent: May I know your name to proceed? 
 customer: Myself Ronald Thomas. 
 agent: Please wait. 
 customer: Sure. 
 agent: We found a connecting flight from United Airlines with flight number 1018 having an economy class seat with fare 200, shall I proceed for booking? 
 customer: Please proceed with the booking. 
 agent: Your booking is confirmed. 
 customer: Thank you. 
 agent: Thank you for choosing us.
agent: Sure, Can I know your travel dates?