customer: Hi. 
 agent: Hello. How may I aid you today from my end? 
 customer: I am planning to travel from DTW to IAD, help me in booking a flight? 
 agent: Sure, I am here to help you out. Please provide me your trip dates. 
 customer: I like to travel on June 26 to 28. 
 agent: May I know your name to proceed further? 
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 agent: Do you prefer to travel in connecting or direct flight? 
 customer: I prefer single connection flight. 
 agent: Ashley Gonzalez, here is a connecting flight in economy class. Can I proceed with it? 
 customer: Proceed for booking. 
 agent: Your ticket has been booked with 1010 flight in United airlines. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: I am Ashley Gonzalez.