customer: Hello. 
 agent: Hello, how can I help you today? 
 customer: I am willing to book a flight from PHL to LAS, so please help me in booking a flight. 
 agent: Sure, may I know your planned travel dates? 
 customer: My planned dates are on Sept 27th to 29th. 
 agent: Do you have any specifications? 
 customer: Yes, I need a direct flight. 
 agent: Your good name please. 
 customer: Sure, my name is Nicholas Martin. 
 agent: We found a direct airline: Hawaiian, flight number: 1025 and price is 200. 
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 agent: Your flight ticket has been reserved. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: That's great, you can proceed.