customer: Hello. 
 agent: Hello, how can I assist you? 
 customer: I am planning to book a flight ticket to DCA from OAK, can you please help me out? 
 agent: Sure, I can help you with that. May I know your travel dates please? 
 customer: Sure, my planned travelling dates are May 24 and May 26. 
 agent: May I know how many connections are you expecting in between your journey? 
 customer: Sure, I am looking for a flight with 1 connection. 
 agent: Please let me know if you have any other specifications. 
 customer: That's all for now. 
 __ 
 customer: Sure, my name is Jason Young. 
 agent: JetBlue airlines is providing a flight on that route with ticket fare of 100 and single connection, it will departs at 12:00 hours and arrives at 5:00 hours. Shall I proceed for booking? 
 customer: Ok, please confirm my reservation. 
 agent: I have successfully booked you an economy class ticket in flight-1014, have a safe journey. 
 customer: Thank you for the help. 
 agent: Thank you for choosing us.
agent: Can I have your good name please?