customer: Hello,. 
 agent: Hello, how can I best aid you now? 
 customer: I am Gregory Thomas. I would like to collect some information about Carolinas Aviation Museum in The Billy Graham (library) at Charlotte, CLT. Can you please make a reservation with direct flight? 
 agent: Sure, please share me your source airport point? 
 customer: My source point is Los Angeles, LAX. 
 agent: Do you need any flag stop in between journey? 
 customer: Yes, I need a flag stop in between journey. 
 agent: When do you planed your travelling dates? 
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 agent: Ok, please wait for a while. 
 customer: I need  a direct flight. 
 agent: There is a flight found with Hawaiian airline of flight number 1009 and fare is 200. Shall I proceed for booking with direct flight? 
 customer: Ok, proceed. 
 agent: Your ticket has been confirmed. 
 customer: Thank you for your help in booking process. 
 agent: Thank you.
customer: My journey start on 07/16 and  need to catch return flight on 07/18.