customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: This is Richard Moore from Orlando. Can you please aid me in making an airline reservation from MCO to IAH? 
 agent: Sure, may I know your trip dates? 
 customer: My travelling dates are Feb 28th and Mar 1st. 
 agent: Do you have any preferences? 
 customer: I will prefer to travel in an economy class. 
 agent: We found a flight in an airline Hawaiian with 1005 number having a single connection price of 100 in an economy class. Shall I proceed to book? 
 customer: Please proceed. 
 agent: Your flight ticket has been booked. 
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 agent: Thank you for reaching us.
customer: Thank you for your service.