customer: Hello, I am Rachel Martinez. 
 agent: Hello. How can I serve you? 
 customer: To participate in food festival and to know about new varieties, I want to book a flight from Austin, AUS, can you help me with single connection of flight? 
 agent: Sure, I can help you. Can I know your travelling dates? 
 customer: My depart is on 05/03 and return on 05/05. 
 agent: Where would you like to land on? 
 customer: My source point is PHL. 
 agent: We found a UA airline, flight number:1012 and the price is 100. Can I proceed it for booking? 
 customer: You can proceed with it. 
 agent: Your flight ticket has been confirmed. 
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 agent: Thank you for consulting us.
customer: Thank you for the help.