customer: Hello. 
 agent: Hello, how may I serve you today? 
 customer: I am Patricia Jackson. Can you please book a ticket for me as I am planning to attend for music festival at Boston, BOS? 
 agent: Sure, I will help you with booking. 
 customer: Thank you. 
 agent: Please share me your planned journey dates? 
 customer: I am willing to start my journey on 12/07 and return back on 12/09. 
 agent: May I know your source airport code? 
 customer: Source code is Oakland, OAK. 
 agent: Do you need any halt in between your journey? 
 customer: Yes, I need a connecting flight. 
 agent: Thank you for the details, please wait for a while. 
 customer: Sure. 
 __ 
 customer: You can proceed. 
 agent: Your flight ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for reaching us, have a nice journey.
agent: Thank you for waiting, I found a connecting flight 1020 of airline Delta and fare is 100. Shall I proceed with booking?