customer: Hi. I am Sharon Taylor. 
 agent: Hello, how may I help you? 
 customer: Could you please avail me a flight ticket from Atlanta, GA - ATL to reach Charlotte, NC - CLT? 
 agent: Sure, may I know your travelling dates? 
 customer: My trip dates are 10/10 - 10/12. 
 agent: Can I know your connection limit? 
 customer: I need a single connection. 
 __ 
 customer: Sure. 
 agent: We found a flight on UA airline, flight number as 1002 with the fare of 100. 
 customer: Please reserve. 
 agent: Your ticket has been reserved. 
 customer: Thank you. 
 agent: Thank you.
agent: Hold on a minute.