customer: Hello, I am Anthony Mitchell. 
 agent: Hello, how may I assist you? 
 customer: Can you book a ticket from HOU to SFO? 
 __ 
 customer: I am planning to start on 09/15 and return back on 09/17. 
 agent: Please wait for a while. 
 customer: Take your time. 
 agent: There is a connecting flight available with UA airline, shall I book it? 
 customer: Yes. 
 agent: Your ticket is booked with flight number 1016. Happy journey. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Sure. Please share your journey dates.