customer: Hello. 
 agent: Hello, how may I assist you? 
 customer: My name is Thomas Carter. I am planning to attend two days workshop in OAK, can you please book me a flight ticket from LGA? 
 agent: Sure, in which dates are you planning to travel? 
 customer: I am planning from 08/11 to 08/13. 
 agent: Ok, give me a minute. 
 customer: Ok. 
 agent: Southwest airline is servicing in that route with flight-1002. Ticket fare is 100 only. Shall I book the ticket? 
 customer: That's perfect. Please book this flight ticket. 
 __ 
 customer: Thank you.
agent: Your ticket is confirmed, Thomas. Thank you for choosing us to help you.