customer: Hello,. 
 agent: Hello, how may I serve you? 
 __ 
 agent: Sure, may I know your good name? 
 customer: Gary Davis, is my name. 
 agent: There is no reservation found with your name. 
 customer: Ok, No problem. Thanks for informing me. 
 agent: Thank you for availing us.
customer: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you cancel my reservation?