customer: Hi. 
 agent: Hello. 
 customer: I am Amy Hall. 
 agent: How can I assist you? 
 customer: Can you help you me to book a flight from PHX to PHL? 
 agent: May I know your dates? 
 customer: My travelling dates are 08/18 and 08/20. 
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 customer: Proceed with booking. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
agent: Here is a floight ticket with fare 100.