customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I want to book a direct flight to meet my mother and enjoy my day, can you help me with booking? 
 agent: Please may I know your name? 
 customer: I am Michelle Carter. 
 agent: May I know your travel dates? 
 customer: My travel dates are Nov 28 and Nov 30. 
 agent: May I know your location of travel? 
 customer: My source and destination codes are OAK to DEN. 
 agent: Do you have any preferences? 
 customer: No. 
 agent: Are looking for any connecting flights? 
 customer: I have already mentioned. 
 agent:   Your flight number is 1011 Frontier airlines, in economy class shall I proceed for booking. 
 customer: Please proceed. 
 agent: Thank you, give me a while. 
 customer: Thank you. 
 agent: Your booking is successfully done. 
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 agent: Thank you for choosing us.
customer: Thank you for your service.