customer: Hi,. I am Kenneth Collins. 
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 customer: Please, reserve me a flight ticket to visit Guthrie Theater at Minneapolis & St. Paul, MN-MSP. 
 agent: Sure, May I know the source code? 
 customer: My source code is CA-OAK. 
 agent: Please help me with your travel dates. 
 customer: My travelling dates are 02/20 and 02/22. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: We have found a connecting flight from Delta airline. Shall I proceed? 
 customer: Please proceed. 
 agent: Your ticket has been booked with the flight number 1012. 
 customer: Thank you for your help. 
 agent: Thank you for opting us.
agent: Hello, How can I assist you?