customer: Hello. 
 __ 
 customer: I am planning to book a ticket from SFO to AUS. Can you please help me out? 
 agent: That's great to hear from you, may I know your desired dates for your journey? 
 customer: I am planning to travel on Apr 15 and return back on Apr 17. 
 agent: Can you please specify your connection? 
 customer: I am looking for a connecting flight. 
 agent: May I know your name? 
 customer: My name is Larry Johnson. 
 agent: Flight-1002 is available you you with 1 connection, can I book it? 
 customer: That's fine, please proceed the booking. 
 agent: Your ticket is reserved. 
 customer: Thank you for your service. 
 agent: Thank you for choosing us.
agent: Hello, what help are you seeking from our agency side?