customer: Hello. 
 agent: Hello, How can I best assist you today? 
 customer: This is cynthia Carter. I want to book a flight ticket  to attend sports events. Can you please help me in that? 
 agent: Sure, I am gleeful to assist you. May I know your airport codes? 
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 agent: When are you planning to make your journey? 
 customer: My trip dates are 03/11 - 03/13. 
 agent: Ok, please stand by. 
 customer: Ok. 
 agent: Thanks for waiting, we found a connected flight with UA airlines, flight number 1001 and the fare of 100. Shall I proceed? 
 customer: You can reserve it for me? 
 agent: Your ticket has been booked. 
 customer: Thank you for your service. 
 agent: Thank you for choosing us.
customer: My origin code is Las Vegas, NV - LAS and destination code is Washington DC - IAD.