customer: Hello. 
 agent: Hello. 
 __ 
 agent: How may I help you out? 
 customer: I am planning to travel Dallas this week day. Can you please help me in booking the ticket from SFO to DFW? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: I will drop-off 01/09 and gain I will retrieve on 01/11. 
 agent: Do you have connection limit? 
 customer: I prefer for direct flight. 
 agent: Sorry, there are no flights found in our database. 
 customer: Not an issue, anyway thank you very much for your kind information. 
 agent: Thank you for choosing us.
customer: Myself Dorothy Williams.