customer: Hello. 
 agent: Hello. 
 customer: My name is Anthony King. 
 agent: How may I help you, Anthony? 
 customer: Can you please help me in cancelling my recent reservation? 
 agent: Sure, I will help you. Please wait a moment. 
 __ 
 agent: Anthony, no reservation has been found on your name in our database. 
 customer: Its ok, no issues. Thank you for your information. 
 agent: Thank you for choosing us.
customer: Sure.