customer: Hello,. 
 agent: Hello, how may I be at your service today? 
 customer: Can you please help me in booking my flight ticket from ATL to IAD? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My planned travel dates are April 13-15. 
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 customer: I prefer to fly in connected flight. 
 agent: Please help me with your name for booking. 
 customer: Myself, Rebecca Parker. 
 agent: Sorry for this inconvenience, I could not find any flight with your requirements. 
 customer: Ok, no issues. Thank you for your help. 
 agent: Thank you for reaching us.
agent: Do you have any other specifications?