customer: Hi. 
 agent: Hello. How can I serve you? 
 customer: I am Jessica Mitchell. I am looking for a flight from CLT to DCA, can you help me out? 
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 customer: Thank you. 
 agent: Are you okay with connecting flight or you need a direct flight? 
 customer: My trip dates are from Nov 23rd till Nov 25th. I need a connecting flight. 
 agent:  What are your preferable timings to travel? 
 customer: I need my return flight in morning. 
 agent: Is there any another specifications on your trip, so that I can book a ticket as per your wish? 
 customer: No. 
 agent: Thank you for providing all necessary details. Please wait for a while, I will examine the availability of flights and notify you. 
 customer: Sure, take your own time. 
 agent: We found a connecting flight ticket  AA airline with the flight number:1029. Can I reserve it? 
 customer: Please proceed with it. 
 agent: Your flight ticket has been reserved with a economy class ticket. 
 customer: Thank you for you help. 
 agent: Thank you for reaching us.
agent: Sure, I can help you.