customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I'm Charles Allen, want to travel from DCA to MSP. Can you help me in this? 
 agent: Sure, may I know your travelling dates? 
 __ 
 agent: There is a flight available as per your request in JetBlue airline with 1 connection. Shall I proceed your booking? 
 customer: Please proceed with it. 
 agent: Ok, your ticket is booked. 
 customer: Thank you.. 
 agent: Most welcome.
customer: My travelling dates are from 04/21 to 04/23.