customer: Hello. 
 agent: Hello, how may I aid you? 
 customer: My name is Emily Smith. I would like to travel from DTW to LAS, could you help me out? 
 agent: Sure, I am here to help you. May I know your travelling dates to book a flight? 
 customer: My preferable dates are from 09/23 to 09/25. 
 agent: Ok, please be on hold. 
 customer: Sure. 
 agent: Hawaiian airlines is having a flight with 1 connection and fare is 100, shall I confirm this flight? 
 customer: Please proceed with the booking. 
 agent: Your ticket has been booked with the flight-1014. 
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 agent: Welcome, have a safe journey.
customer: Thank you for your help.