customer: Hi. 
 agent: Hello. 
 customer: I am Jessica Johnson. 
 agent: Johnson, what kind of service you are looking from us? 
 customer: I would like to book a ticket from New York to Washington to meet my uncle, can you help me in booking? 
 agent: Sure, I can do that for you. Can you please provide me your trip dates? 
 __ 
 agent: Ok, let me know your airport codes. 
 customer: My departure airport is from EWR and land in DCA airport. 
 agent: Ok, please be on hold for a moment. 
 customer: Sure, take your time. 
 agent: Sorry Johnson, there are no flights available on your preferred dates. 
 customer: That's ok, thank you for your information. 
 agent: You are welcome and thank you for choosing us.
customer: I am departing on 06/25 and return on 06/27.