customer: Hello, Sarah Young here. 
 agent: Hello, how may I assist you? 
 customer: I planned to meet my parents in PHL, can you please help me to book a flight ticket from LAX? 
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 customer: I would like to travel on 09/19 and 09/21. Please make sure that the fare is within 200. 
 agent: The AA airline with flight number 1021 is available having connection as 1. 
 customer: Ok, please confirm my booking. 
 agent: Ok, your ticket is booked. 
 customer: Thank you for the assistance. 
 agent: Thank you for approaching us.
agent: Ok, may I know your trip dates?