customer: HI. 
 agent: Hello. How can I help you out? 
 customer: Could you please reserve me a flight ticket in the name of Christine Young? 
 agent: Sure, I am perky to help you. 
 customer: Thank you. 
 agent: Where do you want to go? 
 customer: I want to land at Los Angeles, CA - LAX. 
 agent: Ok. Where are you starting from? 
 customer: My boarding point is from Minneapolis & St.Paul, MN - MSP. 
 agent: Will you send the travel dates? 
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 agent: Thanks for your details. 
 customer: My pleasure. 
 agent: We did not find any flights in search. 
 customer: It's ok, thank you. 
 agent: Thank you.
customer: My trip dates are 11/29 - 12/01.