customer: Hello. Thomas Walker here. 
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 customer: I want to visit Oakland Zoo with my friends. So, can you book my tickets from LGA to OAK? 
 agent: Sure, please share your itinerary dates. 
 customer: My itinerary dates are from 11/18 to 11/20. 
 agent: Please hold on for a moment. 
 customer: Sure. 
 agent: UA airlines with flight 1021 is available for you. 
 customer: Can you tell me the price and connection limit? 
 agent: Ticket costs you 100 and connection is 1. 
 customer: That's perfect. Please go ahead. 
 agent: Your ticket is booked. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
agent: Hello. Walker, how may I help you today?