customer: Hello, Kathleen Jones here. 
 agent: Hello. How may I assist you today? 
 customer: I need a direct flight for my journey from Houston - IAH to meet my grandfather, can you book a flight to PHX? 
 agent:  Sure, I will help you with this. Can you please provide your journey dates to proceed further? 
 customer: My journey dates will be from 04/05 to 04/07. Please check for the price within 200 only. 
 agent: Sorry, I could not find any flight with your travel dates. 
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 agent: My pleasure. 
 customer: You are most welcome.
customer: Oh! That's very sad to know. Thank you for checking anyways.