customer: Hello. I am Cynthia Evans. 
 agent: Hello, how can I help you? 
 customer: I would like to book a ticket from EWR to OAK, can you please help me out? 
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 customer: I am travelling on these dates April 2nd and 4th. 
 agent: Do you have any airlines? 
 customer: No, I don't prefer any airlines. 
 agent: As per your data, there is a flight with Delta airlines and the ticket fare is 100. Shall I proceed for this? 
 customer: Ok, you can proceed. 
 agent: Your ticket is reserved in economy class with the flight-1009. 
 customer: Thank you for your services. 
 agent: Thank you very much for reaching us.
agent: Sure, I am here to help you for this. When you are planning to leave?