customer: Hello. 
 agent: Hello. 
 customer: I am Betty Wright. 
 agent: How should I assist you today? 
 customer: Can you please book a flight ticket on 06/14 from my location LAX? 
 agent: Sure, I will help you with booking. Can you please provide me your return details? 
 customer: I want to meet my family in PHX location and the return trip on 06/16. 
 agent: Ok, please wait a moment. 
 customer: Sure. 
 agent: Thank you for waiting. I have found a flight in Hawaiian airlines with connection 1, can I go with booking? 
 customer: Yes, you can reserve my ticket. 
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 customer: I am happy that my ticket is confirmed with your help, thank you so much. 
 agent: Most welcome. Thank you for choosing us.
agent: Ok Betty, I have confirmed a ticket with flight number 1004.