customer: Hi. 
 agent: Hello. 
 customer: I am Janet Allen. 
 agent: How may I assist you? 
 customer: I am planning to travel from DTW to OAK, help me in booking a flight? 
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 customer: My travelling dates are 09/17 to 09/19. 
 agent: How much you can spend for airfare? 
 customer: I can afford upto 500 only. 
 agent: Do you prefer any halt in between journey? 
 customer: I need 1 connection. 
 agent: Wait a moment please, let me check with that. 
 customer: Ok. 
 agent: Janet Allen, Sorry to inform you that, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: That's ok, thank you. 
 agent: Thank you for approaching us.
agent: Sure, I am here to help you out. May I know your travelling dates please?