customer: Hello. 
 agent: Hello. How may I assist you? 
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 agent: Sure, may I know your travel dates? 
 customer: Travel dates are on 06/11 and 06/13. 
 agent: How much you can afford for this ticket? 
 customer: I can afford up to 1000. 
 agent: We found a flight on your details with airline Hawaiian, flight number: 1019. Shall I book this ticket? 
 customer: You can proceed. 
 agent: Your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you.
customer: I am Rebecca Hill, I want to make a reservation from EWR to OAK. Can you make a reservation?