customer: Hello,. 
 agent: Hello, How can I assist you? 
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 agent: Sure, let me know your travelling dates? 
 customer: My trip dates are 03/24 - 03/26. 
 agent: May I know your departure and arrival airport codes? 
 customer: I want to fly from MI - DTW to reach TX - AUS. 
 agent: What do you prefer either direct flight or connecting flight? 
 customer: I need a single connection. 
 agent: Please wait for a while. 
 customer: Ok. 
 agent: The flight details are, airline Hawaiian and flight number 1021 with price of 200 is matching with your information. 
 customer: Please proceed. 
 agent: Your flight ticket has been booked. 
 customer: Thank you for your assistance. 
 agent: Thanks for availing us, have a nice day.
customer: Could you please avail me a flight ticket with the name of Elizabeth Evans from Detroit to Austin?