customer: Hello. 
 agent: Hello, how can I help you? 
 customer: I am planning to attend  workshop in Detroit, can you please make a reservation from BOS to DTW? 
 agent: Sure, Please provide me with the planned journey dates. 
 customer: My journey start on Sept 10th, and arrival on Sept 12th. 
 __ 
 customer: I prefer a connecting flight. 
 agent: Are there any more preferences that you want to avail? 
 customer: I don't have any other preferences. 
 agent: May I know your name please? 
 customer: My name is Paul Mitchell. 
 agent: Give me a moment. 
 customer: Sure. 
 agent: Paul Mitchell. Southwest Airlines with flight 1014 is providing service on your route with connecting flight and the cost is 100. 
 customer: Ok, proceed with the booking. 
 agent: Your ticket is booked where depart BOS 22:00 hours Sept 10 and arrival DTW 14:00 hours Sept 12. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us.
agent: Would you like to board a connecting or direct?