customer: Hi. 
 agent: Hello. How may I help you out? 
 customer: I need to book a flight ticket from OAK to ORD, can you help me in booking a flight ticket? 
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 customer: Sure, my journey dates are Jun 17 and Jun 19. 
 agent: Can I know your name please? 
 customer: Sure, Rebecca Moore here. 
 agent: Do you need any specifications? 
 customer: No. 
 agent: There is a flight with connection 1 and price 100, can I proceed? 
 customer: Yes, you can. 
 agent: Ok, your ticket has been booked with flight number 1024. 
 customer: Thank you for your assistance. 
 agent: Thank you for reaching us.
agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?