customer: Hi. 
 agent: Hello. How may I aid you today? 
 customer: I am Stephen Clark, can you help me to book a flight with 1 connection? 
 agent: Sure, I will help you with booking, can you please share your travelling airport codes? 
 customer: My source and destination airport codes are DTW and JFK. 
 agent: May I know your preferable journey dates? 
 customer: My trip dates are 02/03 and 02/05. 
 agent: Sorry for the inconvenience, no flights as per your details. 
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 agent: Thank you for reaching us.
customer: Ok, no issues. Thank you for your information.