customer: Hi. 
 agent: Hello. How can I assist you at this moment? 
 customer: Please help me out in booking the ticket from BOS to MSP. 
 agent: Sure, I will assist you with that. Can you please mention your preferable travel dates? 
 customer: My trip dates will be Sept 27 to Sept 29. 
 agent: May I know your name for further process? 
 customer: Thomas Green is my name. 
 agent: Do you need any specific depart and arrival time for this trip? 
 customer: No. 
 agent: Do you have any another specifications? 
 customer: I need a connecting flight. 
 agent: Ok, please hold on a moment. 
 customer: Ok. 
 agent: Southwest airline flight available with connection limit 1 and fare is 100, shall I confirm this economy class flight? 
 customer: Please proceed. 
 agent: Your flight ticket is booked successfully, flight number is 1014. 
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 agent: You are welcome Thomas Green.
customer: Thank you.