customer: Hello. 
 agent: Hello. 
 customer: I am Jason Anderson. 
 agent: How may I help you out? 
 customer: Can you help me in booking my flight ticket from Austin AUS to DCA? 
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 customer: My travelling dates will be 01/18 to 01/20. 
 agent: There is a flight with connection 1 and price 100, can I proceed? 
 customer: Please proceed. 
 agent: Ok, your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?