customer: Hello, Melissa Scott here. 
 agent: Hello, how can I help you? 
 customer: I love spending my free time at Magic Kingdom in Orlando. Can you help me in booking a ticket? 
 agent: May I know your airport codes please? 
 customer: The source and destination airport codes are PHX and MCO. 
 agent: May I know your journey dates please? 
 customer: I am planning my journey on dates 03/09 and 03/11. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Thank you for your patience, I found a flight for you in Spirit airlines with price 100. 
 customer: Please proceed with my booking. 
 agent: Ok, your ticket has been booked with flight number 1008. 
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 agent: Thank you for using our service. 
 customer: Welcome.
customer: Thank you for your favour.