customer: Hi. 
 agent: Hello, how may I serve you today? 
 customer: Can you please help me in booking a flight ticket to OAK from AUS? 
 agent: Sure, can you share your trip dates? 
 customer: My travel dates are from Oct 29 to Oct 31. 
 agent: Do you have any connection limit? 
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 agent: Is there any class preference? 
 customer: I am comfortable with any class. 
 agent: Are there any other specifications? 
 customer: No. 
 agent: Please forward your name. 
 customer: I am Anna Parker. 
 agent: There are no flights found on your specified travel dates. 
 customer: Ok, no problem. Thank you. 
 agent: Thank you.
customer: I need a connecting flight.