customer: Hello. 
 agent: Hello, how may I help you? 
 customer: I am Margaret Thompson. I want to travel from MCO to BOS for attending a seminar.Could you please help me for booking a ticket? 
 agent: Sure, may I know your dates? 
 customer: My planning dates are from 05/14 to 05/16. 
 agent: I got a flight for you with 1 connection. Shall I proceed? 
 customer: Yes, you can proceed. 
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 customer: Thank you for your help. 
 agent: Welcome.
agent: Ok. Your ticket is booked.