customer: Hello. 
 agent: Hello. How may I help you out? 
 customer: I am looking to reserve a flight ticket from Philadelphia to reach Austin, can you please help me to find a flight ticket for me? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: Thank you. I would like to travel on the dates of June 09 and June 11. 
 agent: Can I know your airport codes too? 
 customer: The nearest airport codes are PHL and AUS. 
 agent: Can I know your name please? 
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 agent: Do you need any specifications in airlines? 
 customer: No, I didn't have any airlines preference but I am looking to travel in a connecting flight. 
 agent: There is a flight with connection 1 and price 200, can I proceed? 
 customer: I am ok with this flight, please reserve  a flight ticket. 
 agent: Ok, your ticket has been booked with flight number 1003. 
 customer: Thank you for assisting me in reserving the flight ticket. 
 agent: Thank you for reaching us.
customer: My name is Amy Scott.