customer: Hi,. 
 agent: Hello,. 
 customer: Myself Angela Hill. 
 __ 
 customer: I just want to cancel my recent reservation because my husband is suffering from Diabetics and his Blood Pressure was totally high. So, to take care of him I want to cancel it. Can you help me with this? 
 agent: Sure, I am here to help you. 
 customer: Thank you. 
 agent: Please wait a while, I will check the reservation list and get back to you with the status. 
 customer: Sure, I will wait for your response. 
 agent: Thank you for being so patience. 
 customer: My pleasure. 
 agent: I have checked in the reservation list to cancel your ticket, but couldn't find any reservation in your name in the data list. 
 customer: That's fine, not an issue. 
 agent: Thanks for your approach. Hope to serve you again. 
 customer: Thanks for your prompt response. 
 agent: Have a nice day.
agent: How may I abet you?