customer: Hello, Stephen Harris here. 
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 customer: I am planning to visit Washington, can you please book me a ticket from CLT to IAD? 
 agent: Sure, may I know your travel dates please? 
 customer: My preferable journey dates are from 01/23 to 01/25. 
 agent: Southwest airlines is having a flight with travel charge of 100, shall I proceed for booking? 
 customer: Please reserve my ticket with this flight. 
 agent: Your ticket has been booked with flight-1005, have a safe journey. 
 customer: Thank you for booking my ticket. 
 agent: Thank you for choosing us.
agent: Hello, how can I help you?