customer: Hello, I am Mary Adams. 
 agent: Hello, How can I help you? 
 customer: I want to go for a business trip from JFK to MCO. Can you please give assistance to me? 
 agent: Sure, can you tell your journey dates? 
 customer: Sure, my depart day is on 04/02 and return on 04/04. My price limit should not exceed 5000. 
 agent: Ok, I will get back to you with complete flight details.Please wait. 
 customer: Ok. 
 agent: Your flight number is 1016. Airline is Southwest with a price of 100 and connection is one. May I proceed to book? 
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 agent: Ok, your ticket is booked. 
 customer: Thank you for your response. 
 agent: Thanks you.
customer: You may proceed with the booking.