customer: Hello. 
 agent: Hello, how can I help you? 
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 agent: Sure, can you please tell your travelling dates? 
 customer: I prefer to travel on 12/27 and 12/29. 
 agent: Delta airlines is available with 1 connection and ticket price is just 100. Shall I proceed with it? 
 customer: Ok, please confirm my booking. 
 agent: Your reservation is confirmed with flight 1008. 
 customer: Thank you for your help. 
 agent: Thank you so much.
customer: I am Ruth Phillips. I planned to meet my cousin in JFK, can you please help me to book a flight ticket from MCO?