customer: Hello,. I am Sandra Wright. 
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 customer:  I am a Guitarist want to visit Philadelphia for celebrating Music festival, can you please book me a flight ticket? 
 agent: Sure, please share me your travelling dates? 
 customer: I want to travel on 08/27, and need to catch return flight on 08/29. 
 agent: Kindly assign me your airport codes? 
 customer:  I need to leave from my nearest airport MSP to reach PHL. 
 agent: Do you have any specifications? 
 customer: I need a direct flight. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Sorry, there are no flights with your specifications. 
 customer: Ok, no issues. Thanks for the information. 
 agent: Thank you for reaching us.
agent: Hello, how can I help you?