customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I need you to book a flight ticket from DCA to JFK. 
 agent: Sure, can you share your travel dates? 
 customer: August 16 and 18 are my planned travel dates. 
 agent: Do you need any connections? 
 customer: Yes, I need a break in my journey. 
 __ 
 customer: Nothing much to state. 
 agent: May I know your name? 
 customer: My name is Angela White. 
 agent: Flight number 1000 with price 100 in economy class, with connection 0 is available. Is it ok for you? 
 customer: Yes. 
 agent: Your ticket has been booked. 
 customer: Great! Thank you. 
 agent: Thank you for reaching us.
agent: Are there any other preferences?