customer: Hi. 
 agent: Hello. 
 customer: Myself Sandra Adams. 
 agent: How can I assist you? 
 customer: Can you please help me in book a flight ticket from MSP to BOS locations? 
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 customer: My travelling dates are from 07/28 and 07/30. 
 agent: Ok, give me a moment. 
 customer: Sure. 
 agent: Yes Adams, there is one flight is available for you with 1 connection. Shall I proceed for booking? 
 customer: It's perfect, please proceed with it. 
 agent: Your ticket has been booked. 
 customer: Thank you so much. 
 agent: The flight number is 1002. Welcome.
agent: Sure, I am here to help you. let me know your travelling dates.