customer: Hi. I am Nancy Nelson. 
 agent: Hello, how may I guide you today? 
 customer: Please help me with booking a ticket from HOU to OAK. 
 agent: Sure, please share your journey dates. 
 customer: Sure, I need t go on 07/31 and will be back on 08/02. 
 agent: OK, do you need any halt in between your journey? 
 customer: Yes, there should be a connection in between my journey. 
 agent: We are glad to inform you that, there is a flight found in 1007 UA airline with a fare of 200 which matches to your details. Shall I proceed? 
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 agent: Sure, your ticket has been confirmed. 
 customer: Your ticket has been confirmed. 
 agent: Thank you. Have a nice day.
customer: Ok, you can.