customer: Hi. 
 agent: Hello, how may I assist you? 
 customer: I need to go to Dallas to narrate a story to an actor on 11/26 from Austin, can you help me to book a flight ticket? 
 agent: Sure, pleas share your return date? 
 customer: I will return with in two days 11/28. 
 agent: Kindly mention your airport codes? 
 customer: I will start from Austin, TX-AUS to reach Dallas, TX-DFW. 
 agent: May I know your good name please? 
 customer: I am Emma Campbell. 
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 customer: Ok, make sure that I need a direct flight. 
 agent: Sorry to inform that no direct flight found with your required details. 
 customer: Ok, no problem. Thank you. 
 agent: Thanks for availing us.
agent: Ok, please wait for a moment.