customer: Hi. 
 agent: Hello. 
 customer: I am Carolyn Young. 
 agent: How may I help you? 
 customer: I am planning to visit Central Park at Austin, could you please help me with booking a flight ticket? 
 agent: Sure Young, please provide me your respective airport codes. 
 __ 
 agent: May I know your journey dates please? 
 customer: My travelling dates are 01/03 to 01/05. 
 agent: Please wait for a minute. 
 customer: Ok. 
 agent: Young, there are no flights available at this moment. 
 customer: No issue, thank you for your time. 
 agent: Thank you for choosing us, have a good day.
customer: My source is MCO and destination is AUS.