customer: Hello. 
 agent: Hello. 
 customer: Stephanie Carter here. 
 agent: How can I help you Stephanie Carter? 
 customer: I am planning to visit heard museum in Phoenix, I need your help to book a ticket for me from SFO to PHX. 
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 customer: I am departing on 09/09 and arriving on 09/11. 
 agent: Wait for a moment. 
 customer: I am looking for a direct flight. 
 agent: A flight by Southwest airlines is available with 0 connections. Can I book it? 
 customer: Please book my ticket. 
 agent: Your reservation confirmed. 
 customer: Thank you for assisting me. 
 agent: Thanks for reaching us.
agent: Can I know your journey dates?