customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I am Sarah Baker want to go to my hometown to meet my grand parents, can you book a flight with 1 connection? 
 agent: Sure, I can help you Baker. Let me know your journey dates. 
 customer: Sure, my travelling dates are 07/07 and 07/09. 
 agent: Baker, can you provide us your source and destination airport codes? 
 customer: Sure, I want to travel from JFK to LAX. 
 agent: Baker, can you please wait for a minute? 
 customer: Ok. 
 agent: Thank you for waiting Baker, I have found a flight for you in Frontier airlines and the ticket fare is 100 only. Can I book the ticket? 
 customer: That's Perfect! You can proceed with my booking. 
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 customer: Thank you for your service. 
 agent: Thank you for choosing our service and have a safe journey.
agent: Your ticket is confirmed successfully with the flight-1009.