customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: Can you please help me in cancelling my recent reservation? 
 agent: Sure, can you share me your good name to proceed further? 
 customer: Myself Linda Perez. 
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 customer: Thanks for your information. 
 agent: Thank you for opting us.
agent:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.