customer: Hi, I am Kathleen Allen. 
 agent: Hello, how can I support you? 
 customer: I am a techie and I need to attend a workshop on SAP in Washington DCA. 
 agent: Ok. 
 customer: Can you make a reservation with fare 1000? 
 agent: Sure, I am mirthful to help you. Let me know your source airport code please. 
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 agent: Can I know your dates of journey? 
 customer: Sure, I need to depart on 08/19 and 08/21. 
 agent: Thanks for sharing the details, give me a minute to check the flight availability. 
 customer: Sure. 
 agent: Thank you for your time, there is a flight available with Frontier airline, flight number 1011 with fare 100 and a lay by. 
 customer: Please proceed. 
 agent: Your booking has been done. 
 customer: Thank you for your support. 
 agent: Thank you for reaching us.
customer: Sure, my starting point is DFW.