customer: Hello. My name is Samuel Nelson. 
 agent: Hello. How may I guide you? 
 customer: I want to book a flight ticket on dates from 03/27 to 03/29. 
 agent: Ok, can I know your source and destination airport codes? 
 customer: As it is a round trip, I would like to travel from DEN to DEN. 
 agent: Please hold on for a moment, let me check. 
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 agent: I found a flight 1008 which matches with your preferences, can I proceed? 
 customer: Yes, please confirm the ticket. 
 agent: Your ticket is booked with Southwest airlines. 
 customer: Thank you for your response. 
 agent: Thank you, have a good day.
customer: Ok, please check.