customer: Hello. 
 agent: Hello. 
 customer: I am Rebecca Nelson. 
 agent: Nelson, how may I assist you? 
 customer: I am looking for a direct flight, could you please help me with that? 
 agent: Sure, may I know your itinerary dates? 
 customer: I would like to take off on 11/29 and return on 12/01. 
 agent: Please share your origin and destination airport codes. 
 customer: My nearest source airport code is JFK and destination airport code is PHX. 
 agent: Please give me a moment to check for a best flight. 
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 agent: Frontier airlines with flight 1004 having 1 connection is providing service on your route. 
 customer: I am looking for a direct flight. 
 agent: Let me check. Sorry, no direct flight is available. 
 customer: That's ok, not an issue. 
 agent: Thank you for contacting us. 
 customer: Anyways, thank you for the information.
customer: Sure, take your time.