customer: Hello. 
 agent: Hello. How may I guide you today? 
 customer: I am Sharon Lewis. 
 agent: Welcome to flight booking agency Lewis. 
 customer: I need some help in flight ticket booking from Chicago to Austin. Can you please help me with that? 
 agent: Sure, I am gleeful to assist you with that. Can you please provide your planned dates of travelling? 
 customer: Sure, I have planned my travel dates as 05/23 and 05/25. 
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 customer: Sure, I would like to travel from ORD to AUS. 
 agent: Please wait a moment to check the flights availability. 
 customer: Sure, I will wait for your positive response. 
 agent: Based on your information, I have found a flight with 1 connection with the fare of 100 provided by AA airlines. Shall I proceed with this? 
 customer: I am ok with this flight, you can proceed with booking. 
 agent: Ok, your ticket has been booked in flight number 1008. 
 customer: Thank you for your help. 
 agent: Thank you for reaching us, have a great journey.
agent: Ok, may I know your origin and destination airport codes for booking?