customer: Hello. 
 agent: Hello. How may I assist you today? 
 customer: I want to book a ticket from ATL to IAH for holiday trip. 
 agent: Sure, I am here to help you. May I know your travel dates? 
 customer: Travel dates are from 10/29 to 10/31. 
 agent: Sure, please wait for a minute. 
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 agent: Based on your request I found a flight with 1 connection. Is it fine for you? 
 customer: Yes, I am ok with that. 
 agent: Ok, may I know your name to book your ticket? 
 customer: My name is Larry Hernandez. 
 agent: Larry Hernandez, your ticket confirms with flight number 1000. 
 customer: Thanks for helping me out. 
 agent: It's my pleasure. Thank you for approaching us.
customer: Ok.