customer: Hello. 
 agent: Hello. 
 __ 
 agent: How may I guide you today? 
 customer: I want to travel from AUS to DEN. Can you book a flight ticket for me? 
 agent: Sure, I will help you with that. Can you please share your journey dates? 
 customer: I want to fly on 01/27 and 01/29. 
 agent: Wait for a minute. I found a flight for you with price 100, flight number is 1014 and connection is 1. Is it ok for you? 
 customer: Yes, book the ticket. 
 agent: I confirmed your ticket successfully. 
 customer: Thank you for your your service. 
 agent: Thank you for contacting us.
customer: I am John Hernandez.