customer: Hello. 
 agent: Hello. 
 customer: I am Gary Smith. 
 agent: Gary, how may I aid you? 
 customer: I want to book a ticket from EWR to MCO to attend seminar, can you help me in booking? 
 agent: Sure, please provide your trip dates. 
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 agent: Please hold on for a while. 
 customer: Sure. 
 agent: Southwest airlines with flight 1016 is providing service with a connecting flight. 
 customer: Please proceed for booking. 
 agent: Your ticket is reserved. 
 customer: Thank you for your help. 
 agent: Thank you for choosing us.
customer: I am departing on 09/19 and return on 09/21.