customer: Hello. 
 agent: Hello. How may I help you? 
 customer: My name is Emily Hill and I want to book the flight ticket from OAK to CLT. 
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 customer: My travel dates are 09/14 and 09/16. 
 agent: Do you have any other requirements? 
 customer: I would like to return in the morning. 
 agent: Ok, please wait a minute. 
 customer: Take your time. 
 agent: Thank you for waiting and we have found a flight in economy class with 1 connection in Hawaiian airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight? 
 customer: Please proceed. 
 agent: Your ticket is booked. 
 customer: Thank you for the help. 
 agent: Most welcome.
agent: Ok, on which dates you are planning to travel?