customer: Hello. 
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 customer: Myself Angela Mitchell. 
 agent: Angela mitchell, how may I aid you? 
 customer: Due to some problems my trip was cancelled so can you please cancel my flight ticket? 
 agent: Sure, please give me a moment to check your ticket status. 
 customer: Ok, thank you for your response. 
 agent: Sorry, no reservation is available by your name. 
 customer: Oh! It's ok no problem. Thank you for your information. 
 agent: Thank you for reaching us.
agent: Hello.