customer: Hi. 
 agent: Hello, how may I help you? 
 customer: Can you book a ticket for me with my name Elizabeth Green? 
 agent: Sure, may I know airport codes? 
 customer: Thank you, my preferable locations are from PHX to DTW. 
 agent: May I know your trip dates? 
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 agent: There is a flight for you with 1 connection. Shall I proceed? 
 customer: Please proceed. 
 agent: Your ticker is booked. 
 customer: Thanks for your response and great service. 
 agent: Most welcome.
customer: Sure, my planned dates are from 11/29 and 12/01.