customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: I am trying to reserve a plane ticket but due to some server issue, I am getting a problem in the process. Can you please find a flight ticket from DFW to DCA? 
 agent: Sure, may I know your name please? 
 customer: Yes, I am Debra Turner. 
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 customer: Ok, my planned trip dates are on Mar 09 and return on Mar 11. 
 agent: May I know your class preference please? 
 customer: No. 
 agent: May I know your preferable time for journey? 
 customer: Yes, I want to return in the afternoon time. 
 agent: May I know your connection limit please? 
 customer: I need a single connecting flight. 
 agent: There is a connecting flight of fare 100 with economy class in Hawaiian airline, shall I proceed for booking? 
 customer: Ok, you can proceed with the ticket booking. 
 agent: Your ticket has been confirmed with flight number 1020, depart time is at 6:00 hours on Mar, 09 and return time is at 17:00 hours on Mar, 11. 
 customer: Thank you for your service. 
 agent: You are welcome, have a safe journey.
agent: May I know on which dates you are willing to travel?