customer: Hi. 
 agent: Hello, how may I serve you at this moment? 
 customer: Can you please hold me a flight ticket from MSP to JFK? 
 agent: Can you please help me with your travelling dates? 
 customer: My trip dates are 06/29 - 07/01. 
 agent: Mention your good name please? 
 customer: Joshua Johnson. 
 agent: Is there any connection limit? 
 customer: I need a single connection. 
 __ 
 customer: No. 
 agent: Please wait. 
 customer: Ok. 
 agent: Southwest Airlines with connecting flight of economy class with cost 100, can I proceed for booking? 
 customer: Please reserve. 
 agent: Your ticket is confirmed with flight number 1014. 
 customer: Thank you. 
 agent: Thank you for reaching us.
agent: Do you have any other requirements?