customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am John Hernandez. 
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 customer: Can you please reserve me a flight ticket from IAD to ATL? 
 agent: Sure, tell me your travel dates please? 
 customer: My travel dates are Mar 19 and Mar 21. 
 agent: Please wait. 
 customer: Sure. 
 agent: Thanks for your patience. I have found Hawaiian airlines which flies with one connection. 
 customer: Please proceed. 
 agent: Sure, your flight ticket has been confirmed now. 
 customer: Thank you. 
 agent: Thank you.
agent: Nice to meet you John.