customer: Hello. 
 agent: Hello. How can I help you? 
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 agent: Can you share your trip dates? 
 customer: Sure, my trip dates are on Jan 16 and Jan 18. 
 agent: Do you want any connections? 
 customer: Yes, I need a flight with single connection. 
 agent: Are there any other preferences? 
 customer: No, thank you for asking. 
 agent: May I know your name? 
 customer: My name is Christopher Edwards. 
 agent: Sorry, there are no flights found with your details. 
 customer: Ok, no issues. Thank you for your information. 
 agent: Thank you for reaching us.
customer: I have to do my research work at Atlanta, please help me in booking a ticket from DTW to ATL.