customer: Hello. 
 agent: Hello. How can I help you? 
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 agent: Let me check your reservation details, Susan Allen. 
 customer: Ok. 
 agent: There is no reservation found under your name. 
 customer: Thank you. 
 agent: Thank you for choosing us.
customer: Next week there was a wedding reception, of my friend to be held in New York. But unfortunately it got cancelled. So, please cancel my flight ticket? I am Susan Allen.