customer: Hello. 
 agent: Hello. How can I assist you today? 
 customer: I need to go to New York to attend Culture, heritage and Folk festivals, can you make a reservation on 06/11? 
 agent: Sure, Can you please provide me your journey points? 
 customer: My origin is from IAD and landing is at EWR. 
 agent: May I know your return date? 
 customer: I will arrive on 06/13. 
 agent: Ok, wait for some time. 
 customer: Ok. 
 agent: Thanks for waiting we found Frontier with single connection under fare of 200. Shall I proceed for booking with airline number 1003? 
 customer: Please make it confirm. 
 agent: May I know your name for booking purpose? 
 customer: I am Samuel Smith. 
 agent: Your ticket has been confirmed. 
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 agent: Thanks for approaching us.
customer: Thanks for your help and support.