customer: Hello. 
 agent: Hello, how may I assist you today? 
 customer: My name is Dorothy Robinson, I am going to Houston city to spend my holiday with my family. Can you book a flight on 11/30? 
 agent: Sure, please provide me your travel dates. 
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 agent: May I know your travel airport codes? 
 customer: My source point is NY-LGA and destination is TX-IAH. 
 agent: Please wait for a minute. 
 customer: Sure. 
 agent: UA airline is providing flight with connection 1. Shall I proceed? 
 customer: Please proceed with booking. 
 agent: Your ticket has been booked with price 100. 
 customer: Thank you for helping me. 
 agent: My pleasure.
customer: I will return on 12/02.