customer: Hi. 
 agent: Hello. 
 customer: I am Paul Hernandez. 
 agent: How can I help you? 
 customer: I am planning to travel from IAD to CLT, help me in booking a flight for me? 
 agent: Sure, I am glad to help you in booking process. Could you please share your journey dates? 
 customer: My travelling dates are 11/06 to 11/08. 
 agent: Thank you for waiting, there is a flight with 2 connection in UA airlines and price limit is 100. Shall I proceed? 
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 agent: Ok, your ticket is booked with the flight 1017. 
 customer: Thank you. 
 agent: Thank you for choosing us.
customer: Proceed for booking.