customer: Hi. 
 agent: Hello. 
 customer: Kimberly Mitchell here. 
 agent: How can I assist you Kimberly Mitchell? 
 customer: Can you please help me in cancelling my recent reservation? 
 agent: Sure, I will help you with this. I have found your reservation in our database and I have successfully cancelled it. 
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 agent: Thank you for utilising our service.
customer: Thank you so much for your help.