customer: Hi. 
 agent: Hello. 
 customer: I am Anthony King. 
 agent: How may I assist you? 
 customer: Would you it be possible to cancel my reservation? 
 agent: Sure, I am here to help you with your concern. 
 customer: Thanks. 
 agent: Please wait a moment, I will check your reservation status and revert you. 
 customer: Sure, take your time. 
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 customer: It's ok, thanks for your information. 
 agent: Thank you for choosing our agency.
agent: Anthony, no reservation has been found on your name in our database.