customer: Hi. 
 agent: Hello, how can I help you today? 
 customer: I need to travel from IAD to CLT, can you help me? 
 agent: Sure, we are here to help you. Can you share me your travelling dates? 
 customer: My trip dates are 08/24 and 08/26. 
 agent: May I know your name? 
 customer: I am Linda Baker. 
 agent: Do you have any other specifications? 
 customer: I need a connecting flight which departs in afternoon. 
 agent: Ok, wait for some time. 
 customer: Sure. 
 agent: Thanks for waiting there are no flights found on your detials. 
 __ 
 agent: Thanks for approaching us.
customer: That's ok. Thank you.