customer: Hello. I am Sharon Lopez. 
 agent: Hello, how may I support you? 
 customer: I want to book a ticket from DFW to MSP to attend seminar, can you help me in booking? 
 agent: Sure, please let me know if you need a connecting flight or direct flight. 
 customer: I need a connecting flight. 
 agent: On what dates you want me to book the ticket? 
 customer: I am departing on 06/06 and return on 06/08. 
 agent: We found a direct flight on your way. Is that fine? 
 customer: It is ok for me, please proceed for booking. 
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 customer: Thank you for your help. 
 agent: Thank you for opting us.
agent: Ok, your booking has been done with Southwest airline flight number 1021 and the fare is 100.