customer: Hello. 
 agent: Hello. How may I help you? 
 customer: I am Margaret Clark. Can you help me in booking a ticket from CLT to LGA? 
 agent: Sure, please tell me your trip dates. 
 customer: My planning dates are from 05/30 to 06/01. 
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 customer: That's great, please proceed. 
 agent: Your ticket is booked in 1024 flight. 
 customer: Thank you for your help. 
 agent: Most welcome.
agent: There is a flight available for you with 1 connection. Can I proceed?