customer: Hello. 
 agent: Hello. How may I assist you? 
 customer: My friend has invited to a rodeo being conducted by him at Detroit. Can you help me in booking a ticket? 
 agent: Can you share your airport codes please? 
 customer: My source and destination airport codes are CLT and DTW. 
 agent: Let me know your journey dates. 
 customer: I am planning my journey on 03/26 and return on 03/28. 
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 customer: Sure. Make sure the connections is less than 1. 
 agent: Sorry, there is no flight with 1 connection. By the way, may I know your name please? 
 customer: Its ok and my name is Jennifer Lee. 
 agent: Ok, thank you for reaching us. 
 customer: Thank you for your information.
agent: Ok, please wait a moment.