customer: Hello. 
 agent: Hello, how may I support you? 
 customer: I want to attend auto show ,can you please help me in booking? 
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 customer: My airport codes are from ORD to PHX. My travelling dates are from 07/04 to 07/06. 
 agent: Ok, please wait for a while. 
 customer: Ok. 
 agent: To proceed further, may I know your name? 
 customer: I am Jeffrey Lee. 
 agent: Thank you for being patience. Unfortunately, there were no flights on your preferred dates. 
 customer: Ok,No issues. 
 agent: Thank you for reaching us, have a good day. 
 customer: Thank you for your quick response.
agent: Sure, can you please provide me your travelling details?