customer: Hi. 
 agent: Hello, how can I help you? 
 __ 
 agent: I am glad to help you with your concern. Sure, can you please let me know your travelling dates? 
 customer: My travelling dates are Oct 14 and Oct 16. 
 agent: Do you have any connection limit preference? 
 customer: I need single connection flight. 
 agent: Do you have any class preference? 
 customer: No class preference. 
 agent: Do you have any airline preference? 
 customer: I prefer normal cost airline. 
 agent: Do you have any specific time concern? 
 customer: No. 
 agent: Could you help me with your name please? 
 customer: Myself Janet Jones. 
 agent: Thank you for sharing all the necessary information. Please wait for a moment while I check with the availability of flights. 
 customer: Ok, I will wait. 
 agent: Thank you for waiting, Janet Jones. 
 customer: Ok. 
 agent: As per your request, there is a connecting flight with American Airlines and the airfare is about 100. Shall I confirm your ticket with flight 1003? 
 customer: Please proceed with booking. 
 agent: Your ticket is confirmed for a economy class and the departure time is 18:00 hours and the arrival time is 13:00 hours. 
 customer: Thank you. 
 agent: Thank you for reaching our agency.
customer: Can you please help me in booking my flight ticket from LAX to SFO?