customer: Hello. 
 agent: Hello. How can I help you? 
 customer: My name is William Garcia,want to book a ticket. Will you please help me? 
 agent: Sure. Help me with the details of travelling please. 
 customer: Yes,I want to travel from AUS to DEN. 
 agent: Can you provide the dates? 
 customer: My travelling dates should be 08/19 and 08/21. 
 agent: OK. Please wait a minute. I fond a flight with price 100 and connection is 1. 
 customer: Exactly,this is the flight I am looking for. 
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 customer: Please book this ticket for me. 
 agent: I am booking it for you with airline:Hawaiian&flight number is 1007. 
 customer: OK,thank you. 
 agent: Thank you William Garcia.
agent: Happy to hear that.