customer: Hi. I am Richard Collins. 
 agent: Hello, how can I help you? 
 customer: I need to attend workshop in Smithsonian Institution at Washington, DC-IAD. Can you please reserve me a ticket from Charlotte, NC-CLT? 
 agent: Sure, may I know when you want to travel? 
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 agent: Ok, please share your price limit for this journey. 
 customer: My price limit is 500. 
 agent: Thank you for providing your details. We found a flight with number 1014 and airline Southwest at a price of 100 with 1 connection. Shall I proceed? 
 customer: Please proceed for booking. 
 agent: Sure, your booking is done. 
 customer: Thank you. 
 agent: Thank you for reaching us, have a nice day.
customer: My travel dates are from 09/22 to 09/24.