customer: Hello. 
 agent: Hello. How may I aid you today? 
 customer: My name is Roberts Collins, I want to book a connecting flight to meet friend at Houston. Can you book a flight from NY-JFK to TX-HOU? 
 agent: Sure, when are you planning to start and return on? 
 customer: I will fly on 07/09 and return on 07/11. 
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 customer: Thank you for the information. 
 agent: Thank you for contacting us.
agent: Thank you for your details, there are no flights found with the given details.