customer: Hi. 
 agent: Hello. How may I help you? 
 customer: Could you please book a flight ticket from DEN to BOS? 
 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: My trip dates are Sept 20 and Sept 22. 
 agent: Do you have any other specifications? 
 customer: I need a connecting flight. 
 agent: Please help me with your name for booking. 
 customer: I am Brenda Wilson. 
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 customer: Not a problem, thank you. 
 agent: Thank you for reaching us.
agent: Sorry for this inconvenience, I could not find any flight with your requirements.