customer: Hi. 
 agent: Hello, how may I render you at this moment? 
 customer: I am Jennifer Wright planning to have a round trip from AUS, can you help me in booking my flight ticket? 
 agent: Sure, I will help you. Can I have your travelling dates please? 
 customer: Sure, my travelling dates will be 04/10 and 04/12. 
 agent: May I have your source and destination airport codes respectively? 
 customer: Sure, as it is a round trip I would like to choose my source and destination as AUS. 
 agent: May I have a moment please? I will check for the flights scheduled towards your destination. 
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 agent: Thank you for waiting Wright. There is a flight available with 1 connection and airline is Southwest, shall I book it? 
 customer: Yes, you can proceed with this airline. 
 agent: Your booking is done with flight number 1011. Happy journey. 
 customer: Thank you for your service. 
 agent: You are welcome. Thank you for reaching us, have a nice day.
customer: Sure.