customer: Hello. 
 agent: Hello. How can I aid you at this moment? 
 customer: I am Sharon Anderson, I need a direct flight for my journey to SEA from LGA. Can you please help me to book a flight ticket? 
 agent: Sure, I will help you with that. Can you please mention your preferable travel dates for booking flight ticket? 
 customer: Thank you, my preferable travel dates are 09/16 and 09/18. 
 agent: Please hold on amoment, I will check flight availability in this route. 
 __ 
 agent: Sorry no direct flights available in this route as per your requested dates. 
 customer: Not an issue, I will go with another resources to reach my destination. Anyway thank you for the help. 
 agent: You are welcome.
customer: Ok, have your time.