customer: Hello. 
 agent: Hello. How may I help you out? 
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 agent: Sure, I will help you in booking the ticket. May I know your travelling dates please? 
 customer: Thank you, my travelling dates are 09/05 and 09/07. 
 agent: Ok, please wait for a while. 
 customer: Ok, sure. 
 agent: There is a flight with connection 1 and price 200, can I proceed with this flight? 
 customer: Yes, please proceed with the booking. 
 agent: OK, your ticket has been booked. 
 customer: Thank you. 
 agent: Thank you for reaching us.
customer: I am Thomas Gonzalez, I want to book a flight ticket from DCA to LGA.