Comment: they still suck...I unfortunately have had their "high speed" internet for a long time...I kept on having the dreaded "circles" when watching movies etc. Finally had enough and contacted them to come out, they said no charge, first guy came out and said there was very old filter on my line at the telephone pole, he said it was probably there in the early 90's when I had their worthless tv cable and no one bothered to check when I got their internet, he called them lazy, he said he could not remove it because he did not have the right tools, said he would  be back in a couple of days...never showed...called again and they sent this young guy with an attitude because they called him on his way home on a Friday. He did remove the filter with my help with the ladder. It has helped. Of course I did get a $70.00 call fee in the mail which they "waved" after I threatened to leave them. Yes I should drop them but everyone has this comcast e-mail now. I pay $86 monthly