Comment: One of the more interesting aspects here is that this was a real review, by real customers, not a fake review by a competitor or the owners themselves and friends and family. 

Like Blabber in that comment, I depend on reviews but – in case this is useful to anybody else – I also try to watch for the obvious fakes and read through them for hints. 

I always distrust reviews when there are just a few, because it's so easy for owners to fake a few. I discount favorable reviews when they the same wording as the marketing of the business, because I suspect those are owners, friends, family of owners, not objective customers. And I read through the bad ones, when I'm really interested, to weed out the cases in which – just as one example – they hated the restaurant but they will say, in the review, that they were kicked out because they were drunk. Sometimes the authors of what I call "revenge reviews" are so angry they make it obvious.