Repeat: The case will infuriate taxpayers, who will have to foot the bill, and heaps embarrassment on RBS, which was fined £2.8million a year ago for ‘multiple failings’ in complaints handling.
The case will infuriate taxpayers, who will have to foot the bill, and heaps embarrassment on RBS, which was fined £2.8million a year ago for ‘multiple failings’ in complaints handling.