TEXT: [Scene: Monica and Rachel's, Phoebe is on the phone, Chandler and Monica are sitting in the living room, and Ross is in the kitchen as Rachel enters from her bedroom.] Rachel: Oh, Phoebe, are you still on hold? I was supposed to call my Dad back like two hours ago. Phoebe: Oh, yeah, he clipped on, he said call him as soon as you get a chance, he's at Flimby's. Rachel: What's Flimby's? Phoebe: Oh, yeah, that's the word I use when I can't remember the real thing. Rachel: Okay. Hang up! That's it! Come on! Phoebe: No! Rachel, that's what they want me to do. My warranty expires tomorrow, if I don't get through, they're not gonna fix my crappy, broken phone for free! We cannot let them win! It's us versus them! Chandler: Ye-e-es!! Joey: (entering) Hey. All: Hey. Joey: Uh, listen I gotta double check for tickets tonight. Who-who got what? Chandler, Phoebe, and Rachel: I had one. Monica: I need two. I'm bringing Pete. My boyfriend. I have a boyfriend now! Joey: Two it is. Ross, how about you? Ross: Uh, yeah, I ah, I also need two. Monica: Really? Who's number two? Chandler: Who's number two? One of the more difficult games sewer workers play. Ross: Uh, no, it's-it's just this person. Phoebe: Like a date type (looks at Rachel) person? Ross: Yeah, kinda. It's this woman from work. I hope that won't be too weird. Will it, Rach? Rachel: No. No, not at all, not at all. I actually was gonna bring someone myself, so... Joey: But you said one. Rachel: I meant, me plus one! Joey: Okay. (to Phoebe and Chandler) Did ah, you guys
SUMMARY:
Rachel dates Tommy ( Ben Stiller ), an aggressive bully who terrorizes anyone crossing him. When only Ross observes his bad behavior, everyone else claims he is just jealous over Rachel. Joey and Kate part when she gets an acting job in Los Angeles. Using Monica's phone, Phoebe is on hold for days waiting to speak to a company before her warranty expires, unaware it is not a toll-free "800" number. The rest of the gang finally see Tommy's true character when he screams at the chick and the duck.