TEXT: Hotel Employee: [on phone] Vancouver Court Hotel, how many I help you? Michael: Hello Vancouver, this is Michael Scott calling from the United States of America! I have a reservation in your fair city from February 12th to the 19th, first week of the Olympics. Hotel Employee: Well, we are looking forward to having you, so, let me just pull up your information here... Michael: Okey doke. Hotel Employee: Um, I don't seem to have it, sir. Michael: What? Dwight: [looking through Michael's email] I'm not seeing anything under "confirmation." Michael: No. Dwight: Could it be under "affirmation?" Cause you have thousands of those. Michael: No. [to hotel employee on phone] We're trying to look it up right now. Dwight: You did get the e-vite to my barbeque! Michael: Um, come on. Dwight: Michael... Hotel Employee: Uh, sir? A lot of people are trying to get last-minute reservations at hotels here for the Olympics, but we've been fully booked for months. Michael: Well, I have been booked for three years, so you should have that. I've always heard that British Columbia is a very nice place, but I am not getting that from this conversation. Dwight: Wait, I got it! Confirmation code[/b]: XV2RDM! Hotel Employee:...Oh, here it is. Yep. Michael: Oh. Dwight: Thank you. Hotel Employee: Uh-huh. Seven nights in our street-view economy single? Michael: That's it! Hotel Employee: Yeah, we changed it since it was a while back. I do apologize. Michael and Dwight: Uh-huh, okay... Hotel Employee: Yeah, how may I help you Mr. Scott? Michael: Alright, I would like to cancel my reservation, please. Hotel Employee: There is a cancellation fee for this, sir. Michael: Okay, put it on my card. [SCENE_BREAK] Michael: Today, Jo Bennett, the CEO from Sabre, is coming to see us here for the first time. She bought us sight unseen, like a mail-order bride
SUMMARY:
The office is eager to welcome Sabre CEO Jo Bennett to Scranton, and are dazzled by her Southern ways. When Jo finds out there are two branch managers, she says either Michael or Jim must go back to being a salesman. Jim surrenders his role as manager when he comes to know about the no cap commission policy, making Michael happy, but then Michael comes to know about it too, making things difficult. Meanwhile, Andy's Valentine's Day plan for Erin backfires when he accidentally gives the card he meant for her to Kelly.