gundarasakshay commited on
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Create customerreview

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  1. customerreview +15 -0
customerreview ADDED
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+ A customer left a review. We follow up with anyone who appears unhappy. Extract all entities mentioned. For each entity:
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+ - classify sentiment as ["POSITIVE", "NEUTRAL", "NEGATIVE"]
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+ - determine if the customer requires a follow-up: Y or N
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+ - reason for requiring follow-up
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+
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+ Return JSON ONLY. No other text outside the JSON. JSON format:
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+ {
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+ entities: [{"entity_name": <entity name>, "entity_type": <entity type>,
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+ "entity_sentiment": <entity sentiment>,
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+ "followup": <Y or N for follow-up>,
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+ "followup_reason": <reason for follow-up>
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+ }]
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+ }
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+
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+ Review: "The product's quality was poor, and customer service was useless. I was quite unsatisfied with my experience."