crmarena_results/all_results.csv

,Model,Agentic Framework,NCR,HTU,TCU,NED,PVI,KQA,TII,MTA,BRI,Overall ⬆️
0,gpt-4o,Act,43.1,10.0,17.7,30.8,28.5,29.3,68.5,29.2,7.7,29.4
1,gpt-4o-mini,Act,0.8,38.5,23.8,9.2,0.0,43.1,26.9,3.8,3.8,16.7
2,claude-3.5-sonnet,Act,78.5,24.6,15.4,51.5,28.5,44.7,45.4,20.8,26.9,37.4
3,claude-3-sonnet,Act,9.2,26.9,24.6,30.8,23.8,16.6,16.2,1.5,0.0,16.6
4,llama3.1-405b,Act,46.2,17.7,17.7,13.9,30.0,47.0,15.4,5.4,6.9,22.2
5,llama3.1-70b,Act,28.5,20.0,24.6,6.2,30.0,47.9,8.5,0.0,1.5,18.6
6,gpt-4o,ReAct,70.0,39.2,22.3,30.8,35.4,50.2,64.6,20.9,10.8,38.2
7,gpt-4o-mini,ReAct,40.8,36.9,25.4,31.5,24.6,52.8,30.0,6.2,6.2,28.3
8,claude-3.5-sonnet,ReAct,62.9,20.0,11.5,52.3,30.0,45.0,43.9,20.8,21.5,34.3
9,claude-3-sonnet,ReAct,7.7,24.6,26.9,29.2,28.5,16.0,22.3,0.8,0.0,17.3
10,llama3.1-405b,ReAct,81.5,22.3,15.4,33.9,34.6,55.3,34.6,13.9,13.1,33.8
11,llama3.1-70b,ReAct,48.5,20.0,13.9,33.1,37.7,48.7,23.9,13.9,10.8,27.8
12,gpt-4o,Function Calling,60.0,47.7,81.5,46.2,39.2,30.4,97.7,27.7,59.2,54.4
13,gpt-4o-mini,Function Calling,0.8,10.8,10.8,17.7,13.8,39.7,60.0,0.0,21.5,19.5
14,claude-3.5-sonnet,Function Calling,4.6,33.1,82.3,52.3,30.0,40.5,69.2,26.9,36.9,41.8
15,claude-3-sonnet,Function Calling,0.8,1.5,30.0,25.4,41.5,23.2,12.3,1.5,0.0,15.1
16,llama3.1-405b,Function Calling,16.2,31.5,64.6,50.0,26.9,47.6,95.4,86.9,42.3,51.3
17,llama3.1-70b,Function Calling,1.5,23.1,44.6,53.8,37.4,42.4,93.8,43.8,29.2,41.1