How to get approval?
In fact, I read the author's protocol carefully. I follow it to the letter. However, I was rejected. I don't know how to get approval.
Hi, our record indicated that you did not follow the protocol per our instructions, you used a non-institutional private email address. We have hundreds of requests and and we go through them in the order they are received. We are unable to respond to issues related to access.
Hi, our record indicated that you did not follow the protocol per our instructions, you used a non-institutional private email address. We have hundreds of requests and and we go through them in the order they are received. We are unable to respond to issues related to access.
Thank you for replying in your busy schedule!
I have multiple email addresses tied to my hugging-face account, which includes institutional private email address.
I would like to reapply again if possible and would like to ask if you have any ideas.
Thanks!
Hi @shenxiaochen , as mentioned in the instructions, if you have multiple emails, you would need to set the institutional email address to your primary address on your HF account to receive approval.
Best,
Max