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570,306,000,000,000,000 | neutral | 1 | null | null | Virgin America | cairdin | 0 | @VirginAmerica What @dhepburn said. | null | 2/24/2015 11:35 | null | Eastern Time (US & Canada) |
570,301,000,000,000,000 | positive | 0.3486 | null | 0 | Virgin America | jnardino | 0 | @VirginAmerica plus you've added commercials to the experience... tacky. | null | 2/24/2015 11:15 | null | Pacific Time (US & Canada) |
570,301,000,000,000,000 | neutral | 0.6837 | null | null | Virgin America | yvonnalynn | 0 | @VirginAmerica I didn't today... Must mean I need to take another trip! | null | 2/24/2015 11:15 | Lets Play | Central Time (US & Canada) |
570,301,000,000,000,000 | negative | 1 | Bad Flight | 0.7033 | Virgin America | jnardino | 0 | @VirginAmerica it's really aggressive to blast obnoxious "entertainment" in your guests' faces & they have little recourse | null | 2/24/2015 11:15 | null | Pacific Time (US & Canada) |
570,301,000,000,000,000 | negative | 1 | Can't Tell | 1 | Virgin America | jnardino | 0 | @VirginAmerica and it's a really big bad thing about it | null | 2/24/2015 11:14 | null | Pacific Time (US & Canada) |
570,301,000,000,000,000 | negative | 1 | Can't Tell | 0.6842 | Virgin America | jnardino | 0 | @VirginAmerica seriously would pay $30 a flight for seats that didn't have this playing.
it's really the only bad thing about flying VA | null | 2/24/2015 11:14 | null | Pacific Time (US & Canada) |
570,301,000,000,000,000 | positive | 0.6745 | null | 0 | Virgin America | cjmcginnis | 0 | @VirginAmerica yes, nearly every time I fly VX this “ear worm” won’t go away :) | null | 2/24/2015 11:13 | San Francisco CA | Pacific Time (US & Canada) |
570,300,000,000,000,000 | neutral | 0.634 | null | null | Virgin America | pilot | 0 | @VirginAmerica Really missed a prime opportunity for Men Without Hats parody, there. https://t.co/mWpG7grEZP | null | 2/24/2015 11:12 | Los Angeles | Pacific Time (US & Canada) |
570,300,000,000,000,000 | positive | 0.6559 | null | null | Virgin America | dhepburn | 0 | @virginamerica Well, I didn't…but NOW I DO! :-D | null | 2/24/2015 11:11 | San Diego | Pacific Time (US & Canada) |
570,295,000,000,000,000 | positive | 1 | null | null | Virgin America | YupitsTate | 0 | @VirginAmerica it was amazing, and arrived an hour early. You're too good to me. | null | 2/24/2015 10:53 | Los Angeles | Eastern Time (US & Canada) |
570,294,000,000,000,000 | neutral | 0.6769 | null | 0 | Virgin America | idk_but_youtube | 0 | @VirginAmerica did you know that suicide is the second leading cause of death among teens 10-24 | null | 2/24/2015 10:48 | 1/1 loner squad | Eastern Time (US & Canada) |
570,290,000,000,000,000 | positive | 1 | null | null | Virgin America | HyperCamiLax | 0 | @VirginAmerica I <3 pretty graphics. so much better than minimal iconography. :D | null | 2/24/2015 10:30 | NYC | America/New_York |
570,290,000,000,000,000 | positive | 1 | null | null | Virgin America | HyperCamiLax | 0 | @VirginAmerica This is such a great deal! Already thinking about my 2nd trip to @Australia & I haven't even gone on my 1st trip yet! ;p | null | 2/24/2015 10:30 | NYC | America/New_York |
570,287,000,000,000,000 | positive | 0.6451 | null | null | Virgin America | mollanderson | 0 | @VirginAmerica @virginmedia I'm flying your #fabulous #Seductive skies again! U take all the #stress away from travel http://t.co/ahlXHhKiyn | null | 2/24/2015 10:21 | null | Eastern Time (US & Canada) |
570,286,000,000,000,000 | positive | 1 | null | null | Virgin America | sjespers | 0 | @VirginAmerica Thanks! | null | 2/24/2015 10:15 | San Francisco, CA | Pacific Time (US & Canada) |
570,282,000,000,000,000 | negative | 0.6842 | Late Flight | 0.3684 | Virgin America | smartwatermelon | 0 | @VirginAmerica SFO-PDX schedule is still MIA. | null | 2/24/2015 10:01 | palo alto, ca | Pacific Time (US & Canada) |
570,278,000,000,000,000 | positive | 1 | null | null | Virgin America | ItzBrianHunty | 0 | @VirginAmerica So excited for my first cross country flight LAX to MCO I've heard nothing but great things about Virgin America. #29DaysToGo | null | 2/24/2015 9:42 | west covina | Pacific Time (US & Canada) |
570,277,000,000,000,000 | negative | 1 | Bad Flight | 1 | Virgin America | heatherovieda | 0 | @VirginAmerica I flew from NYC to SFO last week and couldn't fully sit in my seat due to two large gentleman on either side of me. HELP! | null | 2/24/2015 9:39 | this place called NYC | Eastern Time (US & Canada) |
570,271,000,000,000,000 | positive | 1 | null | null | Virgin America | thebrandiray | 0 | I ❤️ flying @VirginAmerica. ☺️👍 | null | 2/24/2015 9:15 | Somewhere celebrating life. | Atlantic Time (Canada) |
570,268,000,000,000,000 | positive | 1 | null | null | Virgin America | JNLpierce | 0 | @VirginAmerica you know what would be amazingly awesome? BOS-FLL PLEASE!!!!!!! I want to fly with only you. | null | 2/24/2015 9:04 | Boston | Waltham | Quito |
570,266,000,000,000,000 | negative | 0.6705 | Can't Tell | 0.3614 | Virgin America | MISSGJ | 0 | @VirginAmerica why are your first fares in May over three times more than other carriers when all seats are available to select??? | null | 2/24/2015 8:55 | null | null |
570,264,000,000,000,000 | positive | 1 | null | null | Virgin America | DT_Les | 0 | @VirginAmerica I love this graphic. http://t.co/UT5GrRwAaA | [40.74804263, -73.99295302] | 2/24/2015 8:49 | null | null |
570,259,000,000,000,000 | positive | 1 | null | null | Virgin America | ElvinaBeck | 0 | @VirginAmerica I love the hipster innovation. You are a feel good brand. | null | 2/24/2015 8:30 | Los Angeles | Pacific Time (US & Canada) |
570,259,000,000,000,000 | neutral | 1 | null | null | Virgin America | rjlynch21086 | 0 | @VirginAmerica will you be making BOS>LAS non stop permanently anytime soon? | null | 2/24/2015 8:27 | Boston, MA | Eastern Time (US & Canada) |
570,257,000,000,000,000 | negative | 1 | Customer Service Issue | 0.3557 | Virgin America | ayeevickiee | 0 | @VirginAmerica you guys messed up my seating.. I reserved seating with my friends and you guys gave my seat away ... 😡 I want free internet | null | 2/24/2015 8:18 | 714 | Mountain Time (US & Canada) |
570,249,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | Leora13 | 0 | @VirginAmerica status match program. I applied and it's been three weeks. Called and emailed with no response. | null | 2/24/2015 7:49 | null | null |
570,240,000,000,000,000 | negative | 1 | Can't Tell | 0.6614 | Virgin America | meredithjlynn | 0 | @VirginAmerica What happened 2 ur vegan food options?! At least say on ur site so i know I won't be able 2 eat anything for next 6 hrs #fail | null | 2/24/2015 7:11 | null | null |
570,218,000,000,000,000 | neutral | 0.6854 | null | null | Virgin America | AdamSinger | 0 | @VirginAmerica do you miss me? Don't worry we'll be together very soon. | null | 2/24/2015 5:44 | San Francisco, CA | Central Time (US & Canada) |
570,208,000,000,000,000 | negative | 1 | Bad Flight | 1 | Virgin America | blackjackpro911 | 0 | @VirginAmerica amazing to me that we can't get any cold air from the vents. #VX358 #noair #worstflightever #roasted #SFOtoBOS | [42.361016, -71.02000488] | 2/24/2015 5:05 | San Mateo, CA & Las Vegas, NV | null |
570,125,000,000,000,000 | neutral | 0.615 | null | 0 | Virgin America | TenantsUpstairs | 0 | @VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix | [33.94540417, -118.4062472] | 2/23/2015 23:34 | Brooklyn | Atlantic Time (Canada) |
570,114,000,000,000,000 | negative | 1 | Flight Booking Problems | 1 | Virgin America | jordanpichler | 0 | @VirginAmerica hi! I just bked a cool birthday trip with you, but i can't add my elevate no. cause i entered my middle name during Flight Booking Problems 😢 | null | 2/23/2015 22:52 | null | Vienna |
570,095,000,000,000,000 | neutral | 1 | null | null | Virgin America | JCervantezzz | 0 | @VirginAmerica Are the hours of operation for the Club at SFO that are posted online current? | null | 2/23/2015 21:35 | California, San Francisco | Pacific Time (US & Canada) |
570,088,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | Cuschoolie1 | 0 | @VirginAmerica help, left expensive headphones on flight 89 IAD to LAX today. Seat 2A. No one answering L&F number at LAX! | [33.94209449, -118.40410103] | 2/23/2015 21:10 | Washington DC | Quito |
570,085,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | amanduhmccarty | 0 | @VirginAmerica awaiting my return phone call, just would prefer to use your online self-service option :( | null | 2/23/2015 20:55 | null | Pacific Time (US & Canada) |
570,077,000,000,000,000 | positive | 1 | null | null | Virgin America | NorthTxHomeTeam | 0 | @VirginAmerica this is great news! America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews | [33.2145038, -96.9321504] | 2/23/2015 20:24 | Texas | Central Time (US & Canada) |
570,052,000,000,000,000 | neutral | 0.6207 | null | null | Virgin America | miaerolinea | 0 | Nice RT @VirginAmerica: Vibe with the moodlight from takeoff to touchdown. #MoodlitMonday #ScienceBehindTheExperience http://t.co/Y7O0uNxTQP | null | 2/23/2015 18:46 | Worldwide | Caracas |
570,051,000,000,000,000 | positive | 1 | null | null | Virgin America | Nicsplace | 0 | @VirginAmerica Moodlighting is the only way to fly! Best experience EVER! Cool and calming. 💜✈ #MoodlitMonday | null | 2/23/2015 18:43 | Central Texas | null |
570,045,000,000,000,000 | positive | 1 | null | null | Virgin America | Nicsplace | 0 | @VirginAmerica @freddieawards Done and done! Best airline around, hands down! | null | 2/23/2015 18:19 | Central Texas | null |
570,039,000,000,000,000 | neutral | 0.6791 | null | 0 | Virgin America | elisha_malulani | 0 | @VirginAmerica when can I book my flight to Hawaii?? | null | 2/23/2015 17:54 | i'm creating a monster | Pacific Time (US & Canada) |
570,036,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | DannyDouglass | 0 | @VirginAmerica Your chat support is not working on your site: http://t.co/vhp2GtDWPk | null | 2/23/2015 17:41 | San Francisco, CA | Pacific Time (US & Canada) |
570,034,000,000,000,000 | positive | 0.6639 | null | null | Virgin America | jamesferrandini | 0 | @VirginAmerica View of downtown Los Angeles, the Hollywood Sign, and beyond that rain in the mountains! http://t.co/Dw5nf0ibtr | null | 2/23/2015 17:32 | null | null |
570,025,000,000,000,000 | negative | 0.6688 | Flight Booking Problems | 0.6688 | Virgin America | will_lenzenjr | 0 | @VirginAmerica Hey, first time flyer next week - excited! But I'm having a hard time getting my flights added to my Elevate account. Help? | null | 2/23/2015 17:00 | Iowa City | Central Time (US & Canada) |
570,016,000,000,000,000 | neutral | 1 | null | null | Virgin America | GottAmanda | 0 | @VirginAmerica plz help me win my bid upgrade for my flight 2/27 LAX--->SEA!!! 🍷👍💺✈️ | [34.0219817, -118.38591198] | 2/23/2015 16:24 | Los Angeles | null |
570,015,000,000,000,000 | neutral | 0.6578 | null | 0 | Virgin America | KGervaise | 0 | @VirginAmerica I have an unused ticket but moved to a new city where you don't fly. How can I fly with you before it expires? #travelhelp | null | 2/23/2015 16:20 | Georgia | Pacific Time (US & Canada) |
570,014,000,000,000,000 | neutral | 1 | null | null | Virgin America | papamurat | 0 | @VirginAmerica are flights leaving Dallas for Seattle on time Feb 24? | null | 2/23/2015 16:13 | null | null |
570,012,000,000,000,000 | positive | 1 | null | null | Virgin America | arieldaie | 0 | @VirginAmerica I'm #elevategold for a good reason: you rock!! | null | 2/23/2015 16:08 | Los Angeles | null |
570,011,000,000,000,000 | neutral | 0.6799 | null | null | Virgin America | vacations7 | 0 | @VirginAmerica DREAM http://t.co/oA2dRfAoQ2 http://t.co/lWWdAc2kHx | null | 2/23/2015 16:04 | Turks and caicos | null |
570,011,000,000,000,000 | positive | 1 | null | null | Virgin America | ChelseaPoe666 | 0 | @VirginAmerica wow this just blew my mind | null | 2/23/2015 16:01 | Oakland via Midwest | Atlantic Time (Canada) |
570,011,000,000,000,000 | neutral | 1 | null | null | Virgin America | BobGlavinVO | 0 | @VirginAmerica @ladygaga @carrieunderwood After last night #tribute #SoundOfMusic #Oscars2015 @ladygaga! I think @carrieunderwood agree | null | 2/23/2015 16:01 | New York, NY | Eastern Time (US & Canada) |
570,010,000,000,000,000 | neutral | 0.6436 | null | null | Virgin America | lisaaiko | 0 | @VirginAmerica @ladygaga @carrieunderwood All were entertaining | null | 2/23/2015 15:58 | null | null |
570,009,000,000,000,000 | neutral | 0.6764 | null | 0 | Virgin America | grantbrowne | 0 | @VirginAmerica Is flight 769 on it's way? Was supposed to take off 30 minutes ago. Website still shows "On Time" not "In Flight". Thanks. | null | 2/23/2015 15:55 | Worldwide | Central Time (US & Canada) |
570,007,000,000,000,000 | positive | 0.657 | null | null | Virgin America | joyabsalon | 0 | @VirginAmerica @ladygaga @carrieunderwood Julie Andrews all the way though @ladygaga was very impressive! NO to @Carrieunderwood | null | 2/23/2015 15:46 | Northern Virginia | Eastern Time (US & Canada) |
570,004,000,000,000,000 | neutral | 1 | null | null | Virgin America | 2v | 0 | @VirginAmerica wish you flew out of Atlanta... Soon? | null | 2/23/2015 15:36 | Los Angeles / Atlanta | Eastern Time (US & Canada) |
570,001,000,000,000,000 | neutral | 0.7118 | null | 0 | Virgin America | KSmithFoundHere | 0 | @VirginAmerica @ladygaga @carrieunderwood Julie Andrews. Hands down. | null | 2/23/2015 15:24 | null | Atlantic Time (Canada) |
570,000,000,000,000,000 | neutral | 1 | null | null | Virgin America | papamurat | 0 | @VirginAmerica Will flights be leaving Dallas for LA on February 24th? | null | 2/23/2015 15:19 | null | null |
569,996,000,000,000,000 | negative | 0.6939 | Flight Booking Problems | 0.6939 | Virgin America | murphicus | 0 | @VirginAmerica hi! i'm so excited about your $99 LGA->DAL deal- but i've been trying 2 book since last week & the page never loads. thx! | null | 2/23/2015 15:05 | new york, new york | Eastern Time (US & Canada) |
569,996,000,000,000,000 | positive | 1 | null | null | Virgin America | VinnieFerra | 0 | @VirginAmerica you know it. Need it on my spotify stat #guiltypleasures | null | 2/23/2015 15:04 | brooklyn, Ny | Pacific Time (US & Canada) |
569,990,000,000,000,000 | positive | 0.635 | null | null | Virgin America | KevinDemsi | 0 | @VirginAmerica @ladygaga @carrieunderwood I'm Lady Gaga!!! She is amazing! 😊 | null | 2/23/2015 14:40 | Bali, Republic of Indonesia | Kuala Lumpur |
569,990,000,000,000,000 | neutral | 0.7007 | null | null | Virgin America | giffgaffman | 0 | @VirginAmerica @ladygaga @carrieunderwood - Carrie! | null | 2/23/2015 14:40 | UK, USA. | null |
569,990,000,000,000,000 | neutral | 1 | null | null | Virgin America | HanlonBrothers | 0 | @VirginAmerica New marketing song? https://t.co/F2LFULCbQ7 let us know what you think? | null | 2/23/2015 14:37 | Gold Coast, Australia | Brisbane |
569,989,000,000,000,000 | neutral | 1 | null | null | Virgin America | emilybg78 | 0 | @VirginAmerica @ladygaga @carrieunderwood Julie Andrews first but Lady Gaga wow'd me last night. Carrie? Meh. | null | 2/23/2015 14:36 | Stockton, CA | Arizona |
569,989,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | rachie1126 | 0 | @VirginAmerica I called a 3-4 weeks ago about adding 3 flights from 2014 to my Elevate...they still haven't shown up...help! | null | 2/23/2015 14:35 | New York, NY | Eastern Time (US & Canada) |
569,988,000,000,000,000 | neutral | 0.6858 | null | null | Virgin America | adawson66 | 0 | @VirginAmerica @ladygaga @carrieunderwood all are great , but I have to go with #CarrieUnderwood 😍👌 | [33.57963333, -117.73024772] | 2/23/2015 14:30 | null | null |
569,987,000,000,000,000 | neutral | 1 | null | null | Virgin America | SocialPLC | 0 | @VirginAmerica @LadyGaga @CarrieUnderwood Sorry, Mary Martin had it first! | null | 2/23/2015 14:26 | Twin Cities, Minn. | Eastern Time (US & Canada) |
569,986,000,000,000,000 | positive | 1 | null | null | Virgin America | jeffreymace01 | 0 | @VirginAmerica @ladygaga @carrieunderwood love all three but you really can't beat the classics! | null | 2/23/2015 14:25 | null | null |
569,982,000,000,000,000 | neutral | 0.6814 | null | 0 | Virgin America | 1stcrown | 0 | @VirginAmerica Flight 0736 DAL to DCA 2/24 2:10pm. Tried to check in could not. Status please. | null | 2/23/2015 14:09 | USA | Central Time (US & Canada) |
569,977,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | onerockgypsy | 0 | @VirginAmerica heyyyy guyyyys.. been trying to get through for an hour. can someone call me please? :/ | null | 2/23/2015 13:46 | next city | Pacific Time (US & Canada) |
569,974,000,000,000,000 | negative | 1 | Late Flight | 0.6789 | Virgin America | noelduan | 0 | @VirginAmerica Hi, Virgin! I'm on hold for 40-50 minutes -- are there any earlier flights from LA to NYC tonight; earlier than 11:50pm? | null | 2/23/2015 13:35 | SF ↔ NY | Eastern Time (US & Canada) |
569,973,000,000,000,000 | positive | 0.6922 | null | null | Virgin America | Travelzoo | 0 | @VirginAmerica Congrats on winning the @Travelzoo award for Best Deals from an Airline (US) http://t.co/kj1iljaebV | null | 2/23/2015 13:30 | New York, NY | Pacific Time (US & Canada) |
569,967,000,000,000,000 | negative | 1 | Lost Luggage | 1 | Virgin America | gianagon | 0 | @VirginAmerica everything was fine until you lost my bag | [40.6413712, -73.78311558] | 2/23/2015 13:08 | New York + Panama | Eastern Time (US & Canada) |
569,962,000,000,000,000 | neutral | 1 | null | null | Virgin America | bxchen | 0 | @virginamerica Need to change reservation. Have Virgin credit card. Do I need to modify on phone to waive change fee? Or can I do online? | null | 2/23/2015 12:47 | San Francisco, CA | Eastern Time (US & Canada) |
569,950,000,000,000,000 | neutral | 0.6492 | null | 0 | Virgin America | seimatrun | 0 | @VirginAmerica I emailed your customer service team. Let me know if you need the tracking number. | null | 2/23/2015 12:00 | Los Angeles | null |
569,949,000,000,000,000 | neutral | 1 | null | null | Virgin America | jamied7 | 0 | @VirginAmerica hi I just booked a flight but need to add baggage, how can I do this? | null | 2/23/2015 11:56 | London, England | London |
569,946,000,000,000,000 | negative | 1 | Flight Attendant Complaints | 0.3516 | Virgin America | seimatrun | 0 | @VirginAmerica your airline is awesome but your lax loft needs to step up its game. $40 for dirty tables and floors? http://t.co/hy0VrfhjHt | null | 2/23/2015 11:46 | Los Angeles | null |
569,943,000,000,000,000 | positive | 1 | null | null | Virgin America | mrmichaellay | 0 | @VirginAmerica not worried, it's been a great ride in a new plane with great crew. All airlines should be like this. | [36.08457854, -115.13780136] | 2/23/2015 11:32 | Floridian from Cincinnati | Eastern Time (US & Canada) |
569,942,000,000,000,000 | positive | 1 | null | null | Virgin America | TaylorLumsden | 0 | @VirginAmerica awesome. I flew yall Sat morning. Any way we can correct my bill ? | null | 2/23/2015 11:28 | Dallas, Texas | Mountain Time (US & Canada) |
569,941,000,000,000,000 | neutral | 1 | null | null | Virgin America | campusmoviefest | 0 | @VirginAmerica Or watch some of the best student films in the country at 35,000 feet! #CMFat35000feet http://t.co/KEK5pDMGiF | null | 2/23/2015 11:24 | USA | Eastern Time (US & Canada) |
569,940,000,000,000,000 | neutral | 1 | null | null | Virgin America | TaylorLumsden | 0 | @VirginAmerica first time flying you all. do you have a different rate/policy for media Bags? Thanks | null | 2/23/2015 11:22 | Dallas, Texas | Mountain Time (US & Canada) |
569,935,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | meme_meng | 0 | @VirginAmerica what is going on with customer service? Is there anyway to speak to a human asap? Thank you. | null | 2/23/2015 11:02 | null | null |
569,934,000,000,000,000 | neutral | 1 | null | null | Virgin America | kyle_romanoff | 0 | @VirginAmerica what happened to Doom?! | null | 2/23/2015 10:58 | null | null |
569,934,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | GunsNDip | 0 | @VirginAmerica why can't you supp the biz traveler like @SouthwestAir and have customer service like @JetBlue #neverflyvirginforbusiness | null | 2/23/2015 10:56 | null | Pacific Time (US & Canada) |
569,934,000,000,000,000 | positive | 1 | null | null | Virgin America | artisticwritr87 | 0 | @VirginAmerica I've applied more then once to be a member of the #inflight crew team...Im 100% interested. #flightattendant #dreampath -G | null | 2/23/2015 10:56 | Seattle, WA | Pacific Time (US & Canada) |
569,933,000,000,000,000 | negative | 0.6792 | Late Flight | 0.3477 | Virgin America | arieldaie | 0 | @VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :( | null | 2/23/2015 10:54 | Los Angeles | null |
569,933,000,000,000,000 | negative | 1 | Can't Tell | 1 | Virgin America | GunsNDip | 0 | @VirginAmerica I have no interesting flying with you after this. I will Cancelled Flight my next four flights I planned.#neverflyvirginforbusiness | null | 2/23/2015 10:54 | null | Pacific Time (US & Canada) |
569,929,000,000,000,000 | negative | 1 | Can't Tell | 1 | Virgin America | GunsNDip | 0 | @VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin | null | 2/23/2015 10:38 | null | Pacific Time (US & Canada) |
569,927,000,000,000,000 | negative | 1 | Flight Booking Problems | 1 | Virgin America | jsatk | 0 | @VirginAmerica I’m having trouble adding this flight my wife booked to my Elevate account. Help? http://t.co/pX8hQOKS3R | [0.0, 0.0] | 2/23/2015 10:29 | Lower Pacific Heights, SF, CA | Pacific Time (US & Canada) |
569,923,000,000,000,000 | neutral | 0.6705 | null | 0 | Virgin America | serenaklal | 0 | @VirginAmerica Can't bring up my reservation online using Flight Booking Problems code | null | 2/23/2015 10:15 | Chicago | Eastern Time (US & Canada) |
569,922,000,000,000,000 | neutral | 1 | null | null | Virgin America | openambit1 | 0 | @VirginAmerica Random Q: what's the distribution of elevate avatars? I bet that kitty has a disproportionate share http://t.co/APtZpuROp4 | null | 2/23/2015 10:09 | null | null |
569,921,000,000,000,000 | neutral | 0.6545 | null | 0 | Virgin America | cabowine | 0 | @VirginAmerica I <3 Flying VA But Life happens and I am trying to #change my trip JPERHI Can you help.VA home page will not let me ? | null | 2/23/2015 10:04 | Los Cabos,Mexico | Arizona |
569,919,000,000,000,000 | negative | 1 | Can't Tell | 0.6513 | Virgin America | MaryAnnTaylorT | 0 | @VirginAmerica Why is the site down? When will it be back up? | null | 2/23/2015 9:57 | New York, NY | Arizona |
569,916,000,000,000,000 | neutral | 1 | null | null | Virgin America | RamotControl | 0 | @VirginAmerica "You down with RNP?" "Yeah you know me!" | null | 2/23/2015 9:45 | null | Pacific Time (US & Canada) |
569,913,000,000,000,000 | neutral | 0.6639 | null | 0 | Virgin America | losermelon | 0 | @VirginAmerica hi, i did not get points on my elevate account for my most recent flight, how do i add the flight and points to my account? | null | 2/23/2015 9:35 | null | null |
569,912,000,000,000,000 | negative | 1 | Cancelled Flight | 1 | Virgin America | AlisonK33774854 | 0 | @VirginAmerica I like the TV and interesting video . Just disappointed in Cancelled Flightled flight when other flights went out to jfk on Saturday . | null | 2/23/2015 9:29 | null | null |
569,912,000,000,000,000 | negative | 1 | Late Flight | 1 | Virgin America | GunsNDip | 0 | @VirginAmerica just landed in LAX, an hour after I should of been here. Your no Late Flight bag check is not business travel friendly #nomorevirgin | null | 2/23/2015 9:28 | null | Pacific Time (US & Canada) |
569,911,000,000,000,000 | neutral | 0.6765 | null | 0 | Virgin America | yazdanagh | 0 | @VirginAmerica why is flight 345 redirected? | null | 2/23/2015 9:26 | null | null |
569,911,000,000,000,000 | negative | 1 | Customer Service Issue | 0.6863 | Virgin America | MerchEngines | 0 | @VirginAmerica Is it me, or is your website down? BTW, your new website isn't a great user experience. Time for another redesign. | null | 2/23/2015 9:25 | Los Angeles, CA | Arizona |
569,909,000,000,000,000 | negative | 1 | Customer Service Issue | 0.6771 | Virgin America | ColorCartel | 0 | @VirginAmerica I can't check in or add a bag. Your website isn't working. I've tried both desktop and mobile http://t.co/AvyqdMpi1Y | null | 2/23/2015 9:18 | Austin, TX | Mountain Time (US & Canada) |
569,907,000,000,000,000 | negative | 1 | Can't Tell | 0.659 | Virgin America | MustBeSpoken | 0 | @VirginAmerica - Let 2 scanned in passengers leave the plane than told someone to remove their bag from 1st class bin? #uncomfortable | null | 2/23/2015 9:11 | null | null |
569,897,000,000,000,000 | negative | 1 | Flight Booking Problems | 0.6714 | Virgin America | mattbunk | 0 | @virginamerica What is your phone number. I can't find who to call about a flight reservation. | null | 2/23/2015 8:29 | Sterling Heights, MI | Eastern Time (US & Canada) |
569,894,000,000,000,000 | negative | 1 | Customer Service Issue | 1 | Virgin America | louisjenny | 0 | @VirginAmerica is anyone doing anything there today? Website is useless and no one is answering the phone. | null | 2/23/2015 8:19 | Washington DC | Quito |