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This Section applies to EA Services for play on a Personal Computer ("EA PC Products"). | clearly_fair | 474 |
To access and use EA Services associated with an EA PC Product, you may first need to register with the serial code enclosed with the EA PC Product. | clearly_fair | 475 |
A. Technical and Content Protection Measures | clearly_fair | 476 |
EA utilizes certain technical or content protection measures to prevent piracy and the unauthorized copying or use of an EA PC Product. | clearly_fair | 477 |
EA PC Products use Origin Online Activation and also may use Sony DADC Austria AG's Denuvo content protection technology. | clearly_fair | 478 |
To see which games use Denuvo, visit https://www.ea.com/legal. | clearly_fair | 479 |
An EA Account, including the acceptance of this Agreement and EA's Privacy and Cookie Policy at privacy.ea.com, installation of the Origin client application (https://www.origin.com/en-us/about), acceptance of the Origin EULA, and an Internet connection are required to authenticate the EA PC Product and verify your license upon the initial launch of the EA PC Products on any unique machine ("Authenticate" or "Authentication"). | clearly_fair | 480 |
The serial code provided with this EA PC Products will be verified during Authentication. | clearly_unfair | 481 |
Authentication is limited to one EA Account per serial code, which means the EA PC Product is not transferable. | clearly_fair | 482 |
EA may validate your license by subsequent online Authentication. | clearly_fair | 483 |
There is no limit to the total number of machines on which the EA PC Products can be Authenticated, but you may launch and access the EA PC Product on no more than five unique machines in any rolling 24-hour period. | clearly_fair | 484 |
Keep your serial code because you may need it to install the EA PC Service on other machines. | clearly_fair | 485 |
This technology may interfere with certain applications, such as debuggers, that can be used to circumvent access-control technology. | clearly_fair | 486 |
B. Monitoring | clearly_fair | 487 |
EA utilizes certain technologies to detect and prevent cheating in connection with the use of EA PC Products. | clearly_fair | 488 |
These are described below. | clearly_unfair | 489 |
You can visit https://www.ea.com/legal to know which technology is used with each EA PC Product. | clearly_fair | 490 |
Punkbuster. | clearly_unfair | 491 |
EA may use Punkbuster Anti-Cheat technology from Even Balance, Inc. You may opt to install Punkbuster during the installation of an EA PC Product. | clearly_fair | 492 |
If it is installed, when you connect online to a game server using Punkbuster, Punkbuster will monitor your computer's random access memory (RAM) for Unauthorized Third Party Programs running concurrently with the EA PC Product and any modifications to the EA PC Product's files enabling or facilitating cheating. | clearly_fair | 493 |
An Unauthorized Third Party Program is a third party program or file (such as a "addon", "mod", "hack", "trainer", or "cheat") that EA believes (i) enables or facilitates cheating of any type: (ii) allows users to modify or hack the game interface, environment, and/or experience in any way not expressly authorized by EA: or (iii) Intercepts, "mines", or otherwise collects information from or through the game. | clearly_fair | 494 |
If you uninstall the EA PC Product, Punkbuster will remain dormant on your computer. | clearly_fair | 495 |
To uninstall Punkbuster, run the executable at https://www.evenbalance.com/downloads/pbsvc/pbsvc.exe. | clearly_unfair | 496 |
EA Anti-Cheat Technologies. | clearly_fair | 497 |
EA may use its own anti-cheat technologies. | clearly_fair | 498 |
When you connect online to a game server, these technologies will activate and monitor your game play, the game files associated with the EA PC Product and your computer's RAM. | clearly_fair | 499 |
These technologies detect cheating and Unauthorized Third Party Programs running concurrently with the EA PC Product and any modifications to the EA PC Product's files enabling or facilitating cheating. | clearly_fair | 500 |
If any of these anti-cheat technologies detects cheating, we may collect relevant information, including your account name, details about an Unauthorized Third Party Program and the EA PC Product files modification detected, and the time and date it was detected. | clearly_fair | 501 |
When you disconnect from the game server, these anti-cheat technologies will be deactivated. | clearly_fair | 502 |
C. Uninstalling | clearly_fair | 503 |
You may uninstall EA PC Products at any time within your game settings in the Origin client. | clearly_fair | 504 |
Certain locally saved files may remain on your computer after uninstallation. | clearly_fair | 505 |
You may manually delete these files by searching for the game title in your My Documents folder on PC or via the file finder on a Mac. | clearly_fair | 506 |
8. | clearly_fair | 507 |
Termination and Other Sanctions | clearly_fair | 508 |
When practical, EA will notify you of the termination. | clearly_fair | 509 |
You may lose your user name and persona as a result of an EA Account termination. | clearly_fair | 510 |
If your EA Account is terminated, you will not have access to your EA Account or Entitlements and may be barred from accessing or using any EA Service again. | clearly_fair | 511 |
Upon termination, your license under this Agreement also shall terminate. | clearly_fair | 512 |
If EA takes any action described in this Section, you will not be entitled to a refund (subject to any statutory refund rights) and no Entitlements will be credited to you or converted to cash or other forms of reimbursement. | clearly_fair | 513 |
After online service termination, no software updates will be applied to our games and we can't guarantee our mobile games will continue be available for download via iCloud (or other applicable cloud services). | clearly_fair | 514 |
Any games available via iCloud after online service termination may be removed from iCloud without further notice to you. | clearly_fair | 515 |
If you believe that any action has been taken against your Account or device in error, please contact Customer Support at help.ea.com. | clearly_fair | 516 |
Sections 5, 8-9, 11-15 of this Agreement survive termination of this Agreement. | clearly_fair | 517 |
9. | clearly_fair | 518 |
Use of Data | clearly_unfair | 519 |
When you use an EA Service, EA may collect and store data from your computer or device, including information about your computer or device and operating system (such as IP Address and device ID), information about your EA Service usage, gameplay and usage statistics, system interactions and peripheral hardware (for example, to protect your game stats, EA may place a randomly generated identification number in the keychain storage of your device. | clearly_fair | 520 |
That identifier will be removed when you reset your device). | clearly_fair | 521 |
If you play an EA Service offline, this data will be stored on your device and transmitted to EA when your device connects to the Internet. | clearly_fair | 522 |
EA uses this information to operate its business, improve its products and services, provide services to and communicate with you (including for marketing purposes), provide software updates, dynamically served content and software support, and trouble-shoot bugs or otherwise enhance your experience. | clearly_fair | 523 |
If you participate in online services, EA also may collect, use, store, transmit and publicly display statistical data regarding game play (including scores, rankings and achievements), or identify content that is created and shared by you with other players. | clearly_fair | 524 |
Your data is collected, used, stored and transmitted by EA Inc. in the United States, in accordance with EA's Privacy and Cookie Policy at privacy.ea.com. | clearly_fair | 525 |
10. | clearly_fair | 526 |
Other Software, Utilities and Tools | clearly_fair | 527 |
EA Services may require or allow you to download software, software updates or patches, or other utilities and tools from EA or its licensors onto your computer, entertainment system or device. | clearly_fair | 528 |
These technologies may be different across platforms, and the performance of EA Services may vary depending on your computer and other equipment. | clearly_fair | 529 |
You understand that certain updates to these technologies may be required in order to continue use of an EA Services. | clearly_fair | 530 |
Some of these updates may contain locked features or content that require you to pay an additional fee to access them. | clearly_fair | 531 |
You consent to EA automatically installing any available updates for EA Services. | clearly_fair | 532 |
Failure to install available updates may render EA Services, including EA PC Products, unplayable. | clearly_fair | 533 |
11. | clearly_fair | 534 |
Third-Parties | clearly_fair | 535 |
Some EA Services may give you the option of playing on servers not owned or controlled by EA. | clearly_fair | 536 |
EA does not control those services and is not responsible for your use of the EA Service on or through them. | clearly_fair | 537 |
These third party services may subject you to additional or different terms and restrictions. | clearly_fair | 538 |
EA Services may include hyperlinks to third party web sites. | clearly_fair | 539 |
Those sites may collect data or solicit personal information from you. | clearly_fair | 540 |
EA does not control those sites and is not responsible for their content or for their collection, use or disclosure of personal information. | clearly_fair | 541 |
12. | clearly_fair | 542 |
Warranties; Limitation of Liability | clearly_fair | 543 |
IF YOU LIVE IN THE EUROPEAN ECONOMIC AREA (EEA) OR SWITZERLAND, THE EA SERVICES WILL BE PROVIDED WITH REASONABLE CARE AND SKILL AND NO OTHER PROMISES OR WARRANTIES ABOUT THE EA SERVICES ARE MADE. | clearly_fair | 544 |
IF YOU LIVE OUTSIDE THE EEA AND SWITZERLAND, EA SERVICES ARE LICENSED AND PROVIDED "AS IS." | clearly_fair | 545 |
YOU USE THEM AT YOUR OWN RISK. | clearly_fair | 546 |
TO THE FULL EXTENT PERMITTED UNDER APPLICABLE LAW, EA GIVES NO EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, AND WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR PRACTICE. | potentially_unfair | 547 |
EA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PRODUCT OR EA SERVICE; THAT THE EA SERVICE WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF THE EA SERVICE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, BUGS, CORRUPTION, LOSS, INTERFERENCE, HACKING OR VIRUSES, OR THAT EA SERVICES WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER SOFTWARE. | clearly_fair | 548 |
EA DOES NOT WARRANT OR GUARANTEE ANY THIRD PARTY PRODUCT OR SERVICE OFFERED VIA THE ORIGIN STORE. | clearly_fair | 549 |
SEE https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/ FOR MORE INFORMATION ON STATUTORY WARRANTY AND OTHER STATUTORY CONSUMER RIGHTS IN YOUR TERRITORY, AND https://help.ea.com/en-au/help/account/electronic-arts-warranty-policy/ FOR RIGHTS AVAILABLE TO AUSTRALIAN CONSUMERS. | clearly_fair | 550 |
SOME JURISDICTIONS DO NOT ALLOW THE ABOVE EXCLUSIONS AND LIMITATIONS, SO SOME OR ALL OF THEM MAY NOT APPLY TO YOU. | potentially_unfair | 551 |
If you purchased a physical copy of an EA Service from a physical retail store in the United States and you do not agree to the terms of this Agreement and have not installed or used the EA Service, you may return it for a refund or exchange within thirty (30) days from the date of purchase to the original place of purchase by following the instructions for return available at https://warrantyinfo.ea.com. | clearly_fair | 552 |
13. | clearly_fair | 553 |
General Terms | clearly_unfair | 554 |
A. Entire Agreement | clearly_fair | 555 |
This Agreement, together with any other EA terms that govern your use of EA Services, constitutes the entire agreement between you and EA. | clearly_fair | 556 |
The Agreement may not be amended or modified unless made in writing and signed by EA. | clearly_fair | 557 |
The failure of EA to exercise any right under this Agreement shall not constitute a waiver of the right or any other right. | clearly_fair | 558 |
If any part of this Agreement is held to be unenforceable, all other parts of this Agreement shall continue in full force and effect. | clearly_fair | 559 |
B. Governing Law | clearly_fair | 560 |
The UN Convention on Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to this Agreement or to any dispute arising out of or relating to this Agreement. | clearly_fair | 561 |
C. Export | clearly_fair | 562 |
You agree to follow U.S. and other export control laws and agree not to transfer an EA Service to a foreign national, or national destination, that is prohibited by such laws. | clearly_fair | 563 |
You also acknowledge you are not a person with whom EA is prohibited from doing business under these export control laws. | clearly_fair | 564 |
14. | clearly_fair | 565 |
Changes to this Agreement | clearly_fair | 566 |
For EA players who accepted a version of this Agreement prior to modification, the revisions will become effective 30 days after posting at terms.ea.com. | clearly_fair | 567 |
Once you accept a version of the Agreement, we will not enforce future material changes without your express agreement to them. | clearly_fair | 568 |
If you are asked to accept material changes to this Agreement and you decline to do so, you may not be able to continue to use the EA Service provided. | clearly_fair | 569 |
15. | clearly_fair | 570 |
Dispute Resolutions by Binding Arbitration | clearly_fair | 571 |
THIS SECTION APPLIES TO ALL CONSUMERS AND PEOPLE WHO ACCEPTED THE TERMS OF THIS AGREEMENT. | clearly_fair | 572 |
IT EXCLUDES RESIDENTS OF QUEBEC, RUSSIA, SWITZERLAND, BRAZIL, MEXICO, THE MEMBER STATES OF THE EEA, AND THE REPUBLIC OF KOREA. | clearly_fair | 573 |